Cal State East Bay Continuing Education Annual Catalog 2013-14 by CSUEB Continuing Education

A Message From...

President Morishita

In Continuing Education, you have the opportunity to expand your horizons, enrich your lives, and have experiences that will transform you both personally and professionally. At Cal State East Bay, we are preparing you for the future—to be nimble and adept at adapting to the needs of the workforce. With programs on multiple campuses—Hayward, Oakland, Concord—as well as online, we offer many options for working professionals. I encourage you to find your passion in the work or career you seek to pursue, as your interest and commitment will motivate you to succeed. By engaging in lifelong learning, you will be positioned to respond to the changes employers demand. Technology and information change quickly in these times—having relevant, up-to-date skills is increasingly important in the current economy. I am proud to say that at Cal State East Bay, we view ourselves as the East Bay’s public university in service for the public good, and we provide a unique role to the students and citizens of our region. In particular, I value and embrace the diversity and multicultural nature of the communities that we serve, and the ability to help provide access to a high-quality education for our students. Consider the endless opportunities that lie ahead of you. To succeed today, it is essential to be able to think quantitatively, scientifically, and creatively, as well as embody strong teamwork and leadership skills. Join us in creating a diverse university environment marked by innovation, distinction, and excellence. By taking advantage of our degree and certificate programs—including degree programs in business, education, social work, healthcare, and online teaching and learning, we can help you reach your professional and educational goals through our Division of Continuing and International Education at California State University, East Bay. Where your future is our business. SM Sincerely,

Leroy M. Morishita, President California State University, East Bay

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Science Building - North Science Building - South Support Temporary Offices University Theatre Athletics Temporary Offices University Art Gallery University Union Valley Business & Technology Center Warren Hall/Administration Welcome Center for Future Students

Art & Education Agora Stage Accessibility Services Pioneer Bookstore & Foundation Building Boiler Plant/Storage C.E. Smith Museum of Anthropology Corporation Yard/Receiving Dining Commons Early Childhood Center Engineering Dept. Temporary Office Field House Facilities Maintenance Field House Offices Food Stands Student Health Center University Library Music Building Meiklejohn Hall Pioneer Amphitheatre Physical Education & Gym Pioneer Heights Student Housing Parking Structure (planned) Robinson Hall Recreation and Wellness Center Student Services & Administration

California State University, East Bay • 25800 Carlos Bee Blvd., Hayward, CA 94542 • (510) 885-3000

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ACCESSIBLE PARKING (University Permit Required)

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Continuing Education 25800 Carlos Bee Blvd., SA 1700 Hayward, CA 94542-3012 www.ce.csueastbay.edu/catalog

Your Future is our Business.

Stay Connected! Like us on facebook.com/CSUEBContEd Follow us on Twitter @CSUEBContEd Watch us on YouTube.com/CSUEBContinuingEd

r u o g n i d n e t x o e t h reac y and r a t i mil erans vet Active military, veterans, and eligible dependents can now use their educational benefits for many degree and certificate programs offered by California State University, East Bay. Those who qualify can take advantage of tuition assistance and reimbursement for training and professional development programs that: • • • •

Prepare graduates for career and mid-career opportunities Are delivered in multiple formats; face-to-face, online, and hybrid May oﬀer transferable academic units to degree completion programs Do not require University admission

Our degree and certiﬁcate programs have all been pre-approved for Veterans beneﬁts! See page 75 for details.

Get more info online, at www.ce.csueastbay.edu/VA or contact Gail Turner, CE Registrar, at gail.turner@csueastbay.edu or (510) 885-2305.

STAFF DEGREE AND CERTIFICATE PROGRAMS Dwight Dickerson Nan Chico Ayellee Adam Janet Kelly Janice Bruett Celeste Agana Balvinder Kumar Jeannie Gee

OAKLAND CENTER Kate White Rosy Torres Bang Huynh

Director, Paralegal Program Graduate Coordinator, MS-OTL Program Program Manager, MS-OTL Program Unit Manager/Domestic Program Coordinator Program Coordinator Program Coordinator Special Sessions Coordinator/ Project Manager Registration Specialist Director Facilities Coordinator Facilities Technical Coordinator

OSHER LIFELONG LEARNING INSTITUTE Kathleen Bryant Sincere Cosaert

Program Director Administrative Assistant

AMERICAN LANGUAGE PROGRAM John Driscoll Barbara Forsberg Cheryl Tan Meena Sharma Yuri Nagasawa Rene Knight Miguel Silva

Interim Director Assistant Director Student Service Coordinator Admissions Coordinator Pre-Matriculant Program Coordinator Program Support Program Coordinator

CENTER FOR INTERNATIONAL EDUCATION Kelly Moran Julie Leon Stephanie Matsuda Kelly Pan Charlene Keilough

Director International Student Advisor International Student Advisor International Recruitment & Marketing Manager SEVIS Records Coordinator

INTERNATIONAL ADMISSIONS OFFICE Virginia Jones Deborah Crittenden Lynn Perry

ADMINISTRATION Brian Cook Gigi Nordquist Ray Wallace

Dan Bellone Vanessa Llave Erin Merdinger Julie Reynoso Gail Turner Jennifer Toor Cheryl Suzuki Mimi Lee Kai Huang

International Evaluator Special Programs Evaluator International Evaluator

Associate Vice President Senior Director, Programs Executive Director, International Programs Marketing Director Marketing Coordinator Marketing Communications Specialist Database/Customer Relationship Manager Data Entry Supervisor/ Registraton Coordinator Fiscal Manager Financial Coordinator Financial Assistant Admin Support Coordinator

Publication Editors: Dan Bellone, Vanessa Llave, and Erin Merdinger This catalog is published by California State University, East Bay Continuing and International Education. Not printed at state expense. © Copyright 2013

Table of 4 DEGREE PROGRAMS

38 EDUCATION

5 Bachelor of Science in Business Administration 6 MBA for Global Innovators 7 One-Year Intensive MBA 8 Master of Social Work 9 Master of Science in Accountancy 10 Master of Science in Education, Option in Reading Instruction 11 Online Master of Science in Education, Option in Online Teaching & Learning 12 Online Master of Science in Educational Leadership 13 Online Master of Science in Health Care Administration 14 Clear Administrative Services (Tier II)

39 Online Teaching & Learning 44 Teaching English to Speakers of Other Languages (TESOL)

15 ART & DESIGN

48 HOSPITALITY

16 Art Museum & Gallery Studies

17 BEHAVIORAL & HEALTH SCIENCES 18 Chemical Dependency Studies 22 Pre-Professional Health Academic Program (PHAP)

23 BUSINESS & MANAGEMENT 24 25 30 32 36 37

Green Business Management Human Resource Management International Business Nonprofit Management Payroll Practice and Management Technical Writing

Related Courses 29 The SHRM Learning System

Related Courses 40 Online Continuing Education for Teachers

45 ENGINEERING & PROJECT MANAGEMENT 46 Project Management 47 Six Sigma Training Related Courses 46 PMP® Exam Prep

49 Wedding Planner

50 LEGAL STUDIES 53 Paralegal Studies Related Courses 51 Minimum Continuing Legal Education (MCLE)

Contents Division of Continuing and International Education

58 MEDICAL & HEALTHCARE 59 EKG Technician 60 Medical Billing and Coding 61 Online Medical and Healthcare Programs

62 SPECIALIZED TRAINING

70 SPECIAL PROGRAMS

REGISTRATION METHODS

71 72 73 74 75

INTERNET: www.ce.csueastbay.edu/registration TELEPHONE: (510) 885-3605 MAIL: California State University, East Bay, Continuing Education 25800 Carlos Bee Blvd., SA 1700 Hayward, CA 94542-3012 IN PERSON: Available at all 3 campuses – Hayward, Student Administration Building; Concord, Administration Lobby; Oakland, Front Lobby

International English Language Testing System (IELTS) International Programs Osher Lifelong Learning Institute Open University Veteran’s Affairs Benefits

64 Criminal Justice 65 Freight Broker Training 66 Veterinary Assistant

77 BUSINESS SERVICES

Related Courses 63 California State Notary Public Training

80 POLICIES

67 TEST PREPARATION 69 69 69 68 68 68

CBEST Workshops Get the Right Answer: A Math Refresher Course Project Management Professional (PMP®) Exam Preparation Reading Comprehension & English Grammar Review for TEAS & Standardized Tests TEAS Test Preparation for Math TEAS Test Preparation for Science

78 Conference and Meeting Facilities 79 Corporate Training

81 81 82 83 84 84

Course Credit Course Enrollment Grades Records Taxes Withdrawals and Refunds

86 RESOURCES

COURSE LEGEND Our degree and certificate programs have all been preapproved for Veterans benefits! Online

See page 75 for details.

CAMPUS LOCATIONS For driving directions and campus maps for our three locations, visit www.ce.csueastbay.edu/catalog/maps

87 Continuing Education Frequently Asked Questions 88 Financing Your Education 89 University Services 90 Maps and Directions 92 Index

Concord Campus

4700 Ygnacio Valley Blvd. Concord, CA 94521 (925) 602-6700

Oakland Center

In the Transpacific Centre 1000 Broadway, Suite 109, enter on 11th Street Oakland CA 94607 (510) 208-7001

Hayward Campus

25800 Carlos Bee Blvd. Hayward, CA 94542 (510) 885-3000

(510) 885-3605 or (800) 730-2784 (510) 885-4817 ce@csueastbay.edu Student Administration Building 1700, Hayward Campus

For complete information on Continuing Education programs and policies, visit our Web site at www.ce.csueastbay.edu/catalog.

Degree Programs Bachelor of Science in Business Administration . . . . . . . . . . . . . . . . . . . . . . . . 5 MBA for Global Innovators . . . . . . . . . . . . . . 6 One-Year Intensive MBA. . . . . . . . . . . . . . . . 7 Master of Social Work . . . . . . . . . . . . . . . . . .8

Master of Science in Accountancy. . . . . . . . . 9 Master of Science in Education, Option in Reading Instruction. . . . . . . . . . . . 10 Online Master of Science in Education, Option in Online Teaching & Learning . . . . 11

Online Master of Science in Educational Leadership. . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Online Master of Science in Health Care Administration . . . . . . . . . . . . . . . . . . . . . . . 13

Clear Administrative Services (Tier II). . . . . 14

The College of Business and Economics is committed to providing a broad and flexible professional education. The only AACSB-accredited Online Business Administration Degree Completion Program offered by a California State University, the BSBA is a two-year online program that offers adults the knowledge and skills necessary to understand the changing global business environment and prepare them for success in their professional careers. The BSBA Program is structured around a set of core courses enabling students to develop general business perspective and skills. PROGRAM OBJECTIVES Graduates of the BSBA Program will achieve the following:

• International/Global Perspective: Each student can

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Business Administration BS – ONLINE – Spec Sess” as the intended major. MORE INFORMATION For more information about the Bachelor of Science in Business Administration (BSBA) Online Degree Completion Program, visit www.ce.csueastbay.edu/degree/BSBA. CONTACT Claire Abshire Student Service Professional (510) 885-3376 claire.abshire@csueastbay.edu

identify and communicate the variety of risks and opportunities of doing business in a global environment.

• Ethical Responsibilities in Organizations and Society:

Each student can identify and evaluate ethical issues and articulate defensible resolutions for practical situations involving financial issues, human resource management, and marketing.

• Knowledge of Technological and Analytical Tools

Necessary for Solving Complex Business Problems: Students have learned how information technology and analytical tools are used to aid decision-making in organizations. They can identify, analyze, and solve complex business problems using appropriate technological and analytical tools.

• Communication Skills and Teamwork: Each student

can communicate in a variety of domains that include writing, speaking, listening, reading, and the impact of technology in a variety of communication situations.

• General Management Knowledge: Each student

can demonstrate knowledge in the following management areas including computer information systems, accounting, marketing, economics, finance, management, and management science.

For more information, visit: www.ce.csueastbay.edu/catalog

Degree Programs

Bachelor of Science in Business Administration (BSBA) Online Degree Completion Program

MBA for Global Innovators Degree Program California State University, East Bay’s MBA for Global Innovators is more than a typical MBA program—it is an incubator environment that mirrors the complexity of the international business arena. The program emphasizes a team approach to learning and integrates core business disciplines with a global perspective. You will collaborate with other talented professionals and entrepreneurs whose diverse careers, skills sets, and backgrounds will stretch and broaden your worldview. This dynamic cohort experience allows you to take advantage of your peers’ insights and create friendships and professional relationships that will last a lifetime. For an additional $1,000 (plus airfare), you can participate in an optional ten day international travel-study-research experience as part of the program. At the end of your 18 months, you will have built an extended personal and professional network, as well as have gained greater confidence as an innovative, global-minded business leader. PROGRAM OBJECTIVES Graduates of the MBA for Global Innovators Degree Program will be able to:

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Business Administration – MBA Global Innovators – Spec Sess” as the major/program objective. The MBA for Global Innovators Degree Program is a cohort program offered once a year, beginning in the summer quarter. MORE INFORMATION For more information about the MBA for Global Innovators Degree Program, visit www.csueastbay.edu/MBA. CONTACT Glen Taylor, Ph.D. Program Director (510) 885-4276 glen.taylor@csueastbay.edu Yi Jiang, Ph.D. Associate Director (510) 885-2932 yi.jiang@csueastbay.edu

• Broaden your awareness of global business opportunities and how to pursue them.

• Expand what is possible for you to achieve in a global economy.

• Improve your ability to respond to dynamic situations as an innovator.

• Hone your leadership and collaborative skills. • Identify and assess factors that determine the performance of teams and organizations.

• Manage and motivate others in complex business environments.

• Develop sound business plans and present ideas effectively.

For more information, visit: www.ce.csueastbay.edu/catalog

Degree Programs

One-Year Intensive MBA Program To meet the needs of young professionals who are ready to move their careers to the next level, California State University, East Bay is now offering a full-time, One-Year Intensive MBA Program – with a guaranteed class schedule. The College of Business and Economics at Cal State East Bay offers one of the most successful part-time evening MBA programs in the Bay Area. With the recent cutbacks in State funding, it has become more difficult for students to take multiple courses at the same time and complete their MBA in less than two or even three years. Our program offers all the intensity and rigor of a traditional MBA in one year. PROGRAM OBJECTIVES Graduates of the One-Year Intensive MBA Program will be able to:

• Make legal and ethical decisions in organizations and society.

• Develop business strategies that respond to emerging

opportunities and challenges in the global environment.

• Apply leadership, teamwork, and communication skills in

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Business Administration – MBA One Year Intensive-Spec Sess” as the major/program objective. The One-Year Intensive MBA Program is a cohort program offered once a year. MORE INFORMATION For more information about the One-Year Intensive MBA Program, visit www.csueastbay.edu/MBA. CONTACT Glen Taylor, Ph.D. Program Director (510) 885-4276 glen.taylor@csueastbay.edu Yi Jiang, Ph.D. Associate Director (510) 885-2932 yi.jiang@csueastbay.edu

diverse managerial environments.

• Analyze and integrate information from different

functional areas of business in managerial decisions.

• Apply quantitative, analytical, and technological tools for data driven decision making.

For more information, visit: www.ce.csueastbay.edu/catalog

Master of Social Work (MSW) Degree Program The Department of Social Work is pleased to offer a threeyear, part-time Master of Social Work (MSW) Program. This program is designed for working human services professionals interested in earning a MSW degree, and focuses on mental health across the lifespan. This Council on Social Work Education (CSWE) accredited program is designed to train social workers for leadership and direct practice positions. The program has a multicultural focus that prepares students to work in both non-profit and public agencies, and to work with diverse populations in urban and suburban communities. Classes are offered year round on Saturdays and online. Students take seven courses per year and are placed in a field internship during the second year of the program. PROGRAM OBJECTIVES The objective of the MSW Program is to address the growing need for social workers to work with individuals, families, groups, and organizations charged with responding to societal problems associated with mental health across the lifespan.

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Social Work – MSW – 3-Year Spec Sess” as the major/program objective. MORE INFORMATION For more information about the Master of Social Work Degree Program, visit www.ce.csueastbay.edu/degree/MSW. CONTACT Sarah Taylor, Ph.D. Coordinator (510) 885-2155 sarah.taylor@csueastbay.edu Balvinder Kumar Special Sessions Coordinator/Project Manager (510) 885-4920 balvinder.kumar@csueastbay.edu

Students receive training in the knowledge and skills necessary to become a licensed clinical social worker and to work with target populations in ways that enable and empower them to participate in the social work change process. The program also prepares individuals to be agents for change and to work effectively in an increasingly complex, culturally, and racially diverse society. Individuals in the program will also learn to understand and respond to racism, sexism, homophobia, and other forms of oppression that create and maintain barriers to well-being and participation in society.

For more information, visit: www.ce.csueastbay.edu/catalog

Degree Programs

Master of Science in Accountancy Degree Program California State University, East Bay’s Master of Science in Accountancy (MSA) program is an AACSB accredited, high quality accounting program designed to prepare students for entry into the accounting profession. The MSA program provides students with the 36 accountingeducation units required for the U.S. Certified Public Accountants (CPA) exam. The program also satisfies both the accounting and ethics study of the new 150 hour educational requirements for CPA licensure in California (effective in California starting January 1, 2014). Graduates of the MSA program will have opportunities to pursue a wide range of professional accounting careers in public accounting firms, corporations, government agencies, and nonprofit organizations. PROGRAM OBJECTIVES Graduates of the M.S. in Accountancy Degree Program will gain:

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Accountancy - MS - Spec Sess” as the major/program objective. This is a cohort based program. There will be one cohort each year starting in the Fall quarter. Students are guaranteed the program courses to be able to complete the entire program in one year (four quarters). MORE INFORMATION For more information about the Master of Science in Accountancy Degree Program, visit www.csueastbay.edu/ degree/MSA. CONTACT Nancy Mangold, Ph.D. Program Director (510) 885-3315 nancy.mangold@csueastbay.edu

• Professional Accounting Knowledge: The MSA program provides students with knowledge and understanding of financial accounting and reporting standards, auditing and attestation standards, business environment and concepts, and regulation for a variety of private and public sectors.

• Professional Accounting Competence: The MSA

program provides students with competencies to understand the general business environment and to apply knowledge in preparing and analyzing financial reports, executing auditing and attestation tasks, and integrating business law and tax concepts.

• Ethics: Students receiving an MSA degree will

develop an understanding of ethical responsibilities in financial reporting to stakeholders and business’ social responsibility to society.

• Communication Skills: The program prepares students

to effectively communicate with stakeholders using both verbal and written communications.

• Collaboration, Teamwork, and Leadership: The program

prepares students to demonstrate effective collaboration, teamwork, and leadership skills in a multicultural team environment both as a team member and team leader.

For more information, visit: www.ce.csueastbay.edu/catalog

Master of Science in Education, Option in Reading Instruction Degree Program The Master of Science in Education, Option in Reading Instruction Degree Program is designed to provide advanced special preparation and competencies for teachers. The program enables graduates to work in districts which help develop the skills and knowledge to diagnose reading difficulties and provide remediation that improves educational outcomes for diverse students. The objective is to become Literacy Leaders in their school and school districts and practice the art of collaboration in their daily practice. The program promotes social justice and how to support democracy in their schools and classrooms by engaging in discerning reflection and while serving as ethical professionals. PROGRAM OBJECTIVES Students graduating with an M.S. in Education, Option in Reading Instruction from Cal State East Bay will be able to:

• Demonstrate a thorough understanding of theory and

research on an effective culture of literacy for diverse pre-kindergarten through high school students, their families, and communities.

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Education MS - Reading Instruction - Spec Sess” as the major/program objective. This is a cohort based program. There will be one cohort each year starting in the summer quarter. Students are guaranteed the program courses to be able to complete the entire program in five consecutive quarters assuming all admission requirements are met. MORE INFORMATION For more information about the Master of Science in Education, Option in Reading Instruction Degree Program, visit www.csueastbay.edu/RLAA. CONTACT Shira Lubliner Program Director (510) 885-4484 shira.lubliner@csueastbay.edu

• Demonstrate knowledge of research-based instructional

practices in each component of literacy and the ability to assess, instruct, and provide intervention for each component of literacy instruction, including phonemic awareness, phonics, fluency, oral language development, reading and listening comprehension, vocabulary development, and writing.

• Successfully plan and implement a balanced literacy

environment, including the selection and use of instructional materials, technology, routines, and strategies that are appropriately aligned with students’ assessed language and literacy needs.

For more information, visit: www.ce.csueastbay.edu/catalog

The California State University, East Bay Master of Science in Education, Option in Online Teaching and Learning (MS-OTL) meets the needs of university and college faculty, K-12 teachers, corporate and military trainers, educational administrators, curriculum designers, technical support staff, and others who design, implement, and teach online courses. Accredited by the Western Association of Schools and Colleges (WASC), the program is one of the most comprehensive online teaching and learning training programs offered in the world. Students who take advantage of it will become experts in the pedagogy of online instruction. Those who opt for the certificate program can apply those courses toward the master’s program – both programs are offered online. The online-only format makes the program convenient for anyone in the world, not just those who live or work in the San Francisco Bay Area. Students can look forward to a hands-on and rigorous curriculum in which both the instructors and fellow students provide detailed feedback on every project. Students can communicate with their instructors and advisors in a variety of ways: e-mail, telephone, chat room office hours, and/or videoconference. A high-speed Internet connection is strongly recommended. PROGRAM OBJECTIVES • To give graduates a thorough knowledge of the pedagogy of online teaching and learning, from synchronous versus asynchronous learning and instructional design for students with disabilities to the variety of technology tools that can be used.

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Education – MS – Online Teaching & Learning – ONLINE – Spec Sess” as the major/ program objective. You must also submit a letter to Dr. Chico indicating why you want to be admitted and highlighting your teaching or training experience. MORE INFORMATION For more information about the Master of Science in Education, Option in Online Teaching and Learning Degree Program, visit www.ce.csueastbay.edu/degree/education. CONTACT Nan Chico, Ph.D. Program Director (510) 885-4384 nan.chico@csueastbay.edu Ayellee Adam Program Manager (510) 885-4496 ayellee.adam@csueastbay.edu

• To prepare graduates to create fully online courses, all

built on up-to-date best practices in OTL, from whatever current teaching or training materials they now use.

• To give graduates the confidence and up-to-date

knowledge necessary to design, implement, and teach effective online courses.

For more information, visit: www.ce.csueastbay.edu/catalog

Degree Programs

Online Master of Science in Education, Option in Online Teaching and Learning Degree Program

Online Master of Science in Educational Leadership Degree Program California State University, East Bay’s Master of Science in Educational Leadership is designed for those who wish to become leaders in education at the pre-K-12, preschool, adult, or community college levels. Through this fully online master’s degree program, students will acquire the management skills that educational leaders need, and learn to tackle larger leadership challenges.

APPLYING TO THE PROGRAM To apply to this program, please e-mail michael.fanning@ csueastbay.edu with questions regarding the application process. Submit an application for admission online, at www. csumentor.edu. Be sure to select “Educational Leadership – MS – ONLINE – Spec Sess” as the major/program objective.

This program has an option for qualified applicants to earn a preliminary California Administrative Services Credential.

MORE INFORMATION For more information about the Master of Science in Educational Leadership Degree Program, visit www. ce.csueastbay.edu/degree/leadership.

The online-only format makes the program convenient for anyone in the world, not just those who live or work in the San Francisco Bay Area. Students can look forward to a hands-on and rigorous curriculum in which both the instructors and fellow students provide detailed feedback on each student’s work. Students can communicate with their instructors and advisors in a variety of ways: e-mail, telephone, chat room office hours, and/or videoconference. A high-speed Internet connection is strongly recommended. PROGRAM OBJECTIVES Graduates of the M.S. in Educational Leadership Degree Program will be able to:

CONTACT Michael Fanning Program Coordinator (707) 829-2455 michael.fanning@csueastbay.edu Matt Evans Administrative Director (510) 885-3963 matthew.evans@csueastbay.edu

• Explain major theories of organizational leadership as

well as understand management skills related to school law, finance, and professional development.

• Demonstrate skills required of educational leaders

including finding and using data to define issues, conducting local research, developing clear oral and written communication skills, and using effective collaboration strategies.

• Develop in-depth knowledge and the ability to evaluate the significance and validity of the research and literature in their area of specialty.

• Students are expected to demonstrate these literacy

competencies throughout the required coursework for the degree.

For more information, visit: www.ce.csueastbay.edu/catalog

The Online Master of Science in Health Care Administration Degree Program is designed to provide working health care professionals with the knowledge, skill sets, and abilities needed to be effective health care administrators and managers. Health care delivery is undergoing rapid growth and change in the U.S., a change that has accelerated in the 21st century. As a result, the responsibilities of health care administrators and managers are continuously being redefined. In this dynamic environment, organizations must manage for continuous improvement and maintain flexibility to respond to the latest challenges. This underscores the constant need for health care professionals to keep pace with new knowledge and gain new skills. The program seeks to develop professionals who understand how to manage non-profit, for-profit, and voluntary health care organizations in effective and innovative ways. Students will acquire the analytical skills needed to explore new models of health care delivery and organizational design. PROGRAM OBJECTIVES By successfully completing this program, students will be able to demonstrate competency in the following five domains:

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Healthcare Administration – MS – ONLINE – Spec Sess” as the major/program objective. Applicants also must submit a statement of purpose, letters of recommendation, and resume directly to the Department of Public Affairs and Administration. MORE INFORMATION For more information about the Online Master of Science in Health Care Administration Degree Program, visit www. ce.csueastbay.edu/degree/healthcare. CONTACT Toni Fogarty, Ph.D., MPH MS-HCA Graduate Coordinator (510) 885-2268 toni.fogarty@csueastbay.edu

• Communication and Relationship Management:

Communicate clearly and concisely with internal and external customers, to establish and maintain relationships, and to facilitate constructive interactions with individuals and groups

• Leadership: Inspire individual and organizational

excellence, to create and attain a shared vision, and to successfully manage change to attain the organization’s strategic ends and successful performance

• Professionalism: Align personal and organizational

conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement

• Knowledge of the Health Care Environment:

Demonstrate understanding of the health care system and the environment in which health care managers and providers function

• Business Skills and Knowledge: Apply business

principles to the health care environment, including financial management, human resource management, organizational dynamics and governance, strategic planning and marketing, information management, risk management, and quality improvement

For more information, visit: www.ce.csueastbay.edu/catalog

Degree Programs

Online Master of Science in Health Care Administration Degree Program

Clear Administrative Services (Tier II) The mission of the Department of Educational Leadership is to prepare bold, socially responsible leaders who will contribute to the transformation of the world of schooling. Our central role is to help build the leadership capacity needed to create vital, democratic, and professional learning communities for equitable learning and teaching. The Clear Administrative Services (Tier II) program offers graduate study approved by the California Commission on Teacher Credentialing. It is designed for school administrators who hold the Preliminary Administrative Services Credential (Tier I) and would like to obtain the Clear Administrative Services Credential (Tier II). Students begin their Tier II mentoring/induction process and coursework in the fall quarter. In addition to monthly class meetings and online class activities, students meet regularly with their mentor, administrator, and university supervisor to complete self-assessment activities and shape their own individual professional learning plan. The program culminates in a completion colloquium at the end of the third quarter in which students discuss their leadership development in relation to challenges and accomplishments from their workplace setting.

APPLYING TO THE PROGRAM For more information on how to apply to the Professional Administrative Services Credential (Tier II), please visit http:// www20.csueastbay.edu/ceas/departments/el/how-to-apply.html MORE INFORMATION For more information about the Professional Administrative Services Credential (Tier II), visit www.ce.csueastbay.edu/ degree/tier2. CONTACT Laty Johnson Program Director (510) 885-2272 laty.johnson@csueastbay.edu Judy Guilkey-Amado, Ed.D. Program Manager (510) 525-0628 judyamado@comcast.net

PROGRAM OBJECTIVES Graduates of the Clear Administrative Services (Tier II) program will be able to:

• Provide ongoing support and training to school administrators in the first 5 years of service.

• Provide required coursework for the Professional Administrative Services Credential.

• Provide ongoing mentoring to new administrators. • Provide relevant coursework to enable new

administrators to meet the California Professional Standards for Educational Leaders.

For more information, visit: www.ce.csueastbay.edu/catalog

Art and Design CERTIFICATE PROGRAMS Art Museum and Gallery Studies. . . . . . . . . 16

Art Museum and Gallery Studies Certificate Program The Art Museum and Gallery Studies Certificate Program prepares those seeking careers in art museums, galleries, and cultural centers for entry-level positions. The only program of its kind offered in the San Francisco Bay Area, and one of the few in the United States, students will learn from seasoned instructor, Lanier Graham, former Chief Curator of the Fine Arts Museums of San Francisco. With class sizes limited to four students, students will also enjoy significant personal attention. Classes are offered online, making it available to all interested students. The program combines basic knowledge and theory with practical application through two required internships. We offer this program in cooperation with the Cal State East Bay Art Department and the Institute for Aesthetic Development (IAD).

REQUIRED COURSES ART 7800 Gallery and Museum Exhibition ART 7801 Theories and Practices of Galleries and Museums ART 7802 and ART 7803 Internship I & II ART 7804 Special Museum Study COURSE DESCRIPTIONS ART 7800 Gallery and Museum Exhibition This gallery workshop covers the planning, designing, installation, and publicizing of exhibitions. Field trips are required with weekly reports that analyze exhibitions. No books are required. ART 7801 Theories and Practices of Galleries and Museums

ADMISSION REQUIREMENTS Admission to the program is based upon the program directorâ&#x20AC;&#x2122;s approval.

The history and philosophy of art museums and galleries, with emphasis on curatorial responsibilities, are covered in this course. Students will prepare weekly reports on readings.

APPLYING TO THE PROGRAM Students must complete a Certificate Program Application when applying to this program.

ART 7802 and ART 7803 Internship I & II

CERTIFICATE REQUIREMENTS To earn an Art Museum and Gallery Studies Certificate, students must complete 5 required courses. CONTACT Lanier Graham Program Director (510) 885-3664 lanier.graham@csueastbay.edu

Receive credit while participating in an internship in an approved museum or gallery. Duties involve professional exhibition and design under the direction of the museum or gallery staff. 80 hours of service may be involved. ART 7804 Special Museum Study This course covers museum or gallery involvement with office administration, curating, education, public relations, and the increased responsibility for exhibitions at university galleries. This course may be repeated three times for credit.

For more information, visit: www.ce.csueastbay.edu/catalog

Behavioral and Health Sciences CERTIFICATE PROGRAMS Chemical Dependency Studies. . . . . . . . . . . 18 Pre-Professional Health Academic Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chemical Dependency Certificate Program The Chemical Dependency Studies Certificate Program provides those who wish to enter the substance abuse counseling field with the specialized knowledge and counseling experience needed to work with individuals who have problems with drugs and alcohol. It also enhances the skills of counselors, therapists, probations and corrections officers, nurses, and others who already work in the substance abuse field. Graduates acquire a distinction that will help them advance in their careers.

CERTIFICATE REQUIREMENTS

Cal State East Bay’s program received the Commission for Alcohol and Drug Counselors Education Program (CADCEP) Accreditation from the California Association of Alcoholism and Drug Abuse Counselors (CAADAC). This means graduates of our program can have their portfolios immediately accepted by CAADAC instead of being individually reviewed and challenged by the CAADAC review board. All instructors have more than 20 years of teaching experience in this field.

To earn a Chemical Dependency Studies Certificate, CSUEB Certificate Track, students must complete 7 required courses, in sequence, and 6 additional units of elective coursework. This track can be completed in 12-18 months.

Depending on a student’s background, needs, and career goals, this program offers several certificate options. Those new to the field who wish to train for an entry level position in a state-licensed recovery home or outpatient clinic should pursue the State Track. Licensed therapists, nurses, social workers, probation or correctional professionals with clients who have co-existing alcohol and/or drug problems should pursue the CSUEB Certificate Track. Those who want to take advantage of the most comprehensive and respected training program available should pursue the prestigious CAADAC Track. ADMISSION REQUIREMENTS The State Track requires a high school diploma or the equivalent. The CSUEB Certificate Track and CAADAC Track both require an AA degree or an equivalent number of college units (56 semester or 84 quarter). All tracks require a minimum of one year’s sobriety.

State Track To earn a Chemical Dependency Studies Certificate, State Track, students must complete 4 required courses, in sequence, including one 160-hour practicum course. This track can be completed in 12 months. CSUEB Certificate Track

CAADAC Track To earn a Chemical Dependency Studies Certificate, CAADAC Track, students must complete 12 required courses, in sequence, and a 4.5 unit Practicum which includes 255 hours of on-site externship. For complete information on the CAADAC certification process, or to order a CAADAC handbook, call (916) 3689412, or visit www.caadac.org. Please note that for all tracks, students must receive a grade of “C” or better for a class to apply towards the certificate. All courses offer Board of Registered Nursing (BRN) #10351 and Board of Behavioral Science (BBS) #PCE 3060 credit. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

APPLYING TO THE PROGRAM Students applying to any track of this certificate program must complete a Certificate Program Application. Students applying to the CSUEB Certificate or CAADAC tracks must submit a copy of their transcripts with their application. Students applying to the State Track must submit a copy of their high school diploma or GED equivalency. Please note that fall is the main quarter of entry into this program.

For more information, visit: www.ce.csueastbay.edu/catalog

COURSES EPSY 7635 Theories of Chemical Dependency

EPSY 7684 Supervised Practicum

EPSY 7617 Behavioral Pharmacology

COURSE DESCRIPTIONS

EPSY 7636 Treatment and Recovery Issues in Chemical Dependency

EPSY 7400 Motivational Interviewing & Cognitive Behavioral Therapy: An Integrated Treatment Strategy for Addictive Disorders

EPSY 7687 Gender, Culture, Lifespan, and Lifestyle Issues EPSY 7684 Supervision Practicum Required courses for the CSUEB Certificate Track, in sequence: EPSY 7635 Theories of Chemical Dependency EPSY 7685 Basic Counseling Skills I

Therapist style is a powerful determinant of client resistance and readiness to change. Confrontation, argumentation, and persuasion are poor methods for promoting lasting change. This course acquaints clinicians and counselors with the general strategies and interventions used to deliver a combined motivational enhancement and cognitive-behavioral skillsbuilding approach to treating addictive disorders. EPSY 7500 Treatment Planning & Documentation in the Addiction Treatment

EPSY 7617 Behavioral Pharmacology EPSY 7636 Treatment and Recovery Issues EPSY 7686 Basic Counseling Skills II EPSY 7687 Gender, Culture, Lifespan, and Lifestyle Issues EPSY 7684 Supervision Practicum Plus 6 additional units of elective coursework Required courses for the CAADAC Certification Track, in sequence: EPSY 7635 Theories of Chemical Dependency EPSY 7617 Behaviorial Pharmacology EPSY 7685 Basic Counseling Skills I EPSY 7678 Relapse Prevention EPSY 7636 Treatment and Recovery Issues Chemical Dependency EPSY 7686 Basic Counseling Skills II EPSY 7688 Chemical Dependency and the Family EPSY 7675 Counselor Burnout EPSY 7687 Gender, Culture, Lifespan, and Lifestyle Issues EPSY 7681 Law and Ethics of Chemical Dependency Treatment EPSY 7625 Case Management in Chemical Dependency Treatment

Behavioral & Health Sciences

Required courses for the State Track, in sequence:

EPSY 7616 Certification Seminar in Chemical Dependency Studies

Treatment planning and documentation are not just requirements for licensing and accreditation, they are the basis for clinical reasoning and recovery. This course introduces clinicians and counselors working in the addiction recovery field to the general strategies of clinical reasoning. Students will learn how to develop clinical histories, identify areas of clinical focus, and implement the interventions necessary to resolve problems, minimize relapse, and promote stable recovery. EPSY 7501 Spirituality in Recovery Explore the role of spirituality in the treatment of alcoholism and other addictions. A multi-faith approach to integrating the God (or Higher Power) of our understanding will be utilized to more successfully understand this important aspect of an individualâ&#x20AC;&#x2122;s recovery from chemical dependency. Topics include: Identifying the spiritual principles of the Twelve Steps as they occur across world religions, recognizing spiritual blocks in recovery, addressing spiritual issues in treatment within the CAADAC scope of practice, and reviewing a spiritual assessment that is useful for treatment planning purposes. EPSY 7616 Certification Seminar in Chemical Dependency Studies Review alcohol and/or drug treatments, professional ethics, and burnout issues; and complete an assigned learning experience in this certification seminar. Prerequisites: this is a required course for all Certificate Tracks. This course satisfies CAADAC requirements in Areas 5 & 6.

For more information, visit: www.ce.csueastbay.edu/catalog

EPSY 7617 Behavioral Pharmacology This course focuses on the biochemical and pharmacological aspects of psychoactive drugs, with an emphasis on the psycho-physiologic effects of alcohol and other drugs, including: brain-behavior relationships, brain chemistry and neurotransmitters, acute intoxication, overdose symptoms, withdrawal syndromes, and psychopathology (primary and drug-induced). This course satisfies CAADAC requirements in Area 2. EPSY 7619 Problems of Youth and Chemical Dependency Students will learn about the causes, and how to develop treatment plans for this unique group. Handouts will be provided. This course satisfies CAADAC requirements in Areas 1,4, and 5. EPSY 7624 Dual Disorders: Diagnosis, Dual Diagnosis, and Assessment Gain an understanding of diagnostic and assessment techniques currently in use (formal and informal, traditional and nontraditional, standardized and non-standardized), as well as diagnostic problems that occur when substance abuse is present with other psychopathological symptoms. This course satisfies CAADAC requirements in Area 4. EPSY 7625 Case Management in Chemical Dependency Treatment Chemical dependency counselors and case managers face increased complexity dealing with the consequences of a broadening array of drug abuse. They must handle clients with a greater degree of mental and physical illness, in addition to communicating, coordinating, and referring to multiple agencies, providers, and managed care. Students in this course will advance their treatment and motivational skills, as well as the verbal communication and documentation skills needed to interact with other members of the treatment team, both inside and outside of an agency. EPSY 7630 Use of Intervention in Chemical Dependency When you know your own biases and feelings, you can become more effective in counseling others. This course enables students to practice organized interventions and learn about their own attitudes as they relate to people who have addiction problems. Lecture, discussion, films, and role-play are used to teach the counseling techniques of intervening in the disease process of alcoholism. This course satisfies CAADAC requirements in Area 3.

EPSY 7631 Group Dynamics for Chemical Dependency Counselors Learn different approaches for intervention in both early recovery and long-term settings in this two-day course in group dynamics. The focus will be on experience in groups, comparing the class dynamics to the theories presented, in order to highlight the developmental aspects of the small group and the impact it has on individual members. The major stages of group development will be reviewed, as will issues of group leadership, norms, strategies, and differences between chemical dependency groups and psychiatric groups. EPSY 7635 Theories of Chemical Dependency This course covers addiction to alcohol and other moodaltering chemicals, with a focus on concepts of dependence, the disease model, identification, assessment, and family dynamics. Theory and research relating to chemical dependence as a variable in counseling also will be discussed. This course satisfies CAADAC requirements in Areas 1,2,3, and 5. EPSY 7636 Treatment and Recovery Issues Treatment of chemical dependence in counseling is the focus of this course, with particular attention paid to therapeutic intervention, treatment modalities, and recovery issues as they relate to chemically dependent clients and family members. This course satisfies CAADAC requirements in Areas 1 - 5. EPSY 7641 Process Addiction Students will learn how to identify, assess, and use techniques to address concurrent and complicating issues in chemical dependency treatment. The addiction model will be applied to eating disorders, compulsive gambling and spending, relationships, and co-dependency. This course satisfies CAADAC requirements in Area 4. EPSY 7646 Chemical Dependency in the Workplace Learn to identify workplace problems and understand how a work environment affects recovery. This course covers chemical dependency problems unique to a job situation, the helping professionalâ&#x20AC;&#x2122;s role in job-site chemical dependency programs, and the federal Drug Free Workplace law, including its impact on the chemically dependent person and the management of chemical dependency programs. A job environmentâ&#x20AC;&#x2122;s similarity to a dysfunctional family also will be explored.

For more information, visit: www.ce.csueastbay.edu/catalog

EPSY 7686 Basic Counseling Skills II

Counselor burnout is becoming the number one occupational hazard for those working as counselors and therapists. Learn to focus on your own processes and discover new skills for setting limits and sticking to them. You will also learn techniques for relaxation, balancing work and play, and for asserting your own needs. This course satisfies CAADAC requirements in Area 6.

Build your skills in group and family counseling techniques. Develop the ability to facilitate the recovery process through role play, observing, analyzing, and evaluating counseling techniques. This course satisfies CAADAC requirements in Area 5.

EPSY 7678 Relapse Prevention Topics covered in this course include: a theoretical framework for relapse prevention; an overview of relapse prevention models; common problems in teaching the client relapse prevention; individualizing relapse prevention; defining a relapse; relapse from the viewpoint of the patient, clinician, and referent; understanding the cognitive, behavioral, and physical effects of relapse; and considerations of substance abuse. By the end of the course, students will be able to develop a relapse prevention model for individual and group counseling. This course satisfies CAADAC requirements in Area 4. EPSY 7681 Law and Ethics of Chemical Dependency Treatment Learn about legal aspects and liability issues in chemical dependency, including legal and ethical issues concerning patientsâ&#x20AC;&#x2122; rights, professional liability, and government regulations. This course satisfies CAADAC requirements in Area 3 and 6. EPSY 7684 Supervised Practicum This is the culminating course for the CAADAC and State Certificate tracks. In order to take this course, students must have completed all required courses, including the Certification Seminar (EPSY 7616), have a certificate program application on file, receive the recommendation of course instructors, and obtain an evaluation and approval from the practicum instructor. This course spans over two academic quarters, to allow students to gather the required number of hours and adequately prepare case presentations. Students are required to register for and complete 1.5 units during the first quarter of enrollment, and 3 units during the second quarter, for a total of 4.5 units.

EPSY 7687 Gender, Culture, Lifespan, and Lifestyle Issues This comprehensive course covers issues critical to the successful treatment of a diverse population: women and addiction; cross-cultural issues and cross-cultural communication; youth and addiction; the elderly and addiction; and gay and lesbian issues and chemical dependency. Discussions will include assessment, specialized treatment approaches, programs, and counseling techniques, as well as relapse concerns for all populations. This course satisfies CAADAC requirements in Areas 1,2,4,5, and 6. EPSY 7688 Chemical Dependency and the Family This course focuses on diagnosis and treatment modalities dealing with the relationship between the alcoholic and the co-alcoholic, and the resulting family system. Students learn about development, prevention, intervention, and treatment approaches to problems associated with the children and adult children of alcoholics. Other topics discussed include: family violence, child abuse, contrasts between traditional family systems and addiction-oriented family systems, and treatment techniques for family recovery and prevention of relapse. This course satisfies CAADAC requirements in Areas 1,4, and 5. EXSP 8358 Preparing for CAADAC Licensure: Written and Oral Exam Prep This workshop is designed to assist those planning to take the written and oral examinations leading to CAADAC Certification. Topics covered include: Review of texts/ materials needed, preparation for the written exam, tips for preparation for the oral exam, completion of forms and applications, and internship.

EPSY 7685 Basic Counseling Skills I During this course, students will have the opportunity to role play, observe, analyze, and evaluate counseling techniques. Individual counseling skills are emphasized. This course satisfies CAADAC requirements in Area 5.

For more information, visit: www.ce.csueastbay.edu/catalog

Behavioral & Health Sciences

EPSY 7675 Counselor Burnout

Pre-Professional Health Academic Certificate Program (PHAP) The California State University, East Bay Pre-Professional Health Academic Certificate Program is specifically designed for experienced graduates who wish to enter the health care industry. Our pre-health post baccalaureate program provides goal-oriented and focused academic instruction, research experience, and integrated internship/volunteer opportunities. The program is cohort based and combines high quality academics with entrance test preparation opportunities, mentoring, tutoring, and general advising. We offer two programs – the Career Changer Track and the Academic Enhancer Track. One is a two-year program for career changers and the other is an advanced, one year program for those students that already possess a science degree or those that are choosing to enhance their current careers. PROGRAM OBJECTIVES By successfully completing this program, students will:

• Acquire the required baseline knowledge in entrance and

advanced science courses to competitively apply to health professional schools.

• Have opportunities to acquire the necessary health setting experiences required by health professional schools.

• Have opportunities to train and prepare in taking the

required national entrance tests like the MCAT, DAT, GRE, and the OAT.

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Preprofessional Health Academic Program - Spec Sess” (Career Changer Track) or “Preprofessional Health Academic Advanced Prog - Spec Sess” (Academic Enhancer Track) as the major/program objective. Students are advised to contact the Program Director to determine which program is recommended for the student, based on background and experience. MORE INFORMATION For more information about the Pre-Professional Health Academic Certificate Program, visit www.ce.csueastbay.edu/ certificate/PreHealth. CONTACT Oscar Wambuguh, Ph.D., MSc Program Director (510) 885-2366 preprof@csueastbay.edu Linda Steele Administrative Coordinator (510) 885-4764 linda.steele@csueastbay.edu

• Have opportunities to participate in conducting either

basic or clinical research both within and outside campus.

• Have opportunities for community service participation both within and outside campus.

• Have opportunities for mentoring, advising, and tutoring, producing competent and uniquely qualified individuals ready to apply to health professional schools.

• Have an opportunity to grow and develop their personal characteristics important in health professional school admissions.

• Acquire skill-based professional training for career advancement.

For more information, visit: www.ce.csueastbay.edu/catalog

Business and Management CERTIFICATE PROGRAMS Green Business Management. . . . . . . . . . . . 24 Human Resource Management. . . . . . . . . . . 25 International Business. . . . . . . . . . . . . . . . . . 30 Nonprofit Management. . . . . . . . . . . . . . . . . 32 Payroll Practice and Management . . . . . . . . 36 Technical Writing. . . . . . . . . . . . . . . . . . . . . 37 RELATED COURSES The SHRM Learning System. . . . . . . . . . . . 29

Green Business Management Certificate Program The Green Business Management Certificate Program addresses the roles, responsibilities, and impact of “Green Management” in a continuously changing business environment. The competitive and complex domestic and international markets will be observed, and the program will look at these important factors to present new needed knowledge and skills. This program will also consider practical applications of “Green Management” in various industries. The program will be updated with new skills that ultimately produce and create competent managers for an aggressive and multifaceted market. Special emphasis will be given throughout the program on presenting details of green management practical skills in order to convert ordinary managers into extraordinary managers. ADMISSION REQUIREMENTS Admission to the Green Business Management Certificate Program is open to any interested student with an AA degree or higher who can satisfactorily complete the coursework. CERTIFICATE REQUIREMENTS To earn a Green Business Certificate, students must complete 5 required courses. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

COURSES EXSP 8709 Green Business Management EXSP 8711 Green Business Marketing EXSP 8712 Green Project Management EXSP 8713 Green Innovation EXSP 8714 Green Leadership COURSE DESCRIPTIONS EXSP 8709 Green Business Management This course aims to provide the student with an understanding of the mounting demand for business management practices to create not just financial value but to effectively respond to the environmental sustainability and social responsibility concerns of society. EXSP 8711 Green Business Marketing In this course, students learn to develop marketing plans and business practices that seek a balance among economy, environment, as well as social responsibilities. Case studies and group projects will be conducted as part of the course work requirements. EXSP 8712 Green Project Management Principles of green project and program management will be introduced, followed by the roles of green project management, matrix organization in both private and public segments, and project management techniques leading to the efficient execution and completion of projects. Students also learn to identify and analyze project risks, plan for risk reduction or elimination, control of risk-related factors, and to manage projects under risk conditions. EXSP 8713 Green Innovation This course will provide a solid foundation in green innovation for scholars and professionals in a complex and competitive market. Participants will become capable of understanding and applying the principles, tools, and techniques required in generating Green Innovative tools and products. EXSP 8714 Green Leadership Participants will become capable of understanding and applying the principles and tactics of green leadership which can create products and solutions for the current and future market. It will present the right steps for the right products, services, and customers.

For more information, visit: www.ce.csueastbay.edu/catalog

Human Resource Management Certificate Program

HRCI PROVIDER All HRM courses have been approved for six recertification credit hours through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the Web site at www.hrci.org. ADMISSION REQUIREMENTS Admission to the Human Resource Management Certificate Program is open to any interested student who can satisfactorily complete the coursework. CERTIFICATE REQUIREMENTS There are three available Human Resource Management Certificates available to students: •

Basic Certificate: Complete 8 courses.

•

Advanced Certificate: Complete 12 courses.

•

Executive Courses: Complete 16+ courses.

CONTACT Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu

COURSES There are no “required” or “elective” courses. Students are free to choose from any of the 30+ courses offered, in order to complete the certificate(s) of their choice. COURSE DESCRIPTIONS EXSP 8037 Organizational Behavior Underlying all topics in human resource management is the basic issue of dealing with people. In this course, students will gain considerable self-insight and have an opportunity to actively participate in exercises including: Group Dynamics, to increase understanding of interpersonal processes that facilitate or hinder a group’s ability to function effectively; Conflict Management, to assess and apply various behaviors in conflict situations; Interpersonal Communication, to increase the ability to listen and understand another person and explore ways of eliminating barriers to effective communication; and Interpersonal Perception, to understand the manner in which perceptions of other people influence interpersonal relationships. Approved for six HRCI recertification hours. EXSP 8039 Employment Law Employment is a contract with rights, duties, and obligations based on agreement, practices, legislation, and court decisions. In this course, students will learn about elements of the employment contract; significant legislation review; privacy, harassment, and drug issues; controlling the employment relationship; policy manuals and employee handbooks; employee records management; performance; and conducting benchmarks, corrective actions, and terminations. Approved for six HRCI recertification hours. EXSP 8324 Creating the Harassment-Free Workplace In 1993, the Equal Employment Opportunity Commission expanded the definition of harassment beyond sexual harassment to include any verbal or physical conduct that denigrates or shows hostility or aversion toward an individual because of his or her race, color, religion, gender, national origin, age, or disability. The vast majority of harassment cases filed deal with sexual harassment, but predictions are that this will change in the future, broadening the employer’s responsibility for creating a harassmentfree workplace. Students will review and discuss: legal definitions of harassment and relevant court cases; employers’ responsibilities and the costs associated with harassment; ways to address corporate culture; preventative measures; training; and future developments. Approved for six HRCI recertification hours.

For more information, visit: www.ce.csueastbay.edu/catalog

Business & Management

The Human Resource Management Certificate Program benefits both HR professionals and non-HR professionals responsible for implementing HR policies. This program provides students with a working knowledge of all evolving aspects of the field, now a requirement given HR’s increasingly strategic nature. Students who take part in the program appreciate its emphasis on practice over theory and its one-day-per-course seminar format, a venue designed to let them exchange ideas with peers and learn from others’ experiences.

EXSP 8325 Elements of Workers’ Compensation Law This course covers the functions and responsibilities of administering Workers’ Compensation and Risk Management programs for industrial injuries and loss control. Students will learn about the history and evolution of the present Workers’ Compensation system in California, as well as how to define an employee and employer, circumstances of injuries with emphasis on criteria for AOE/COE, and the necessary steps the employer must take to document injuries and report injuries to insurers in a timely manner. They also will gain a better understanding of Workers’ Compensation benefits, statutes of limitations for these benefits, maintaining medical control by using a healthcare organization, and using outside vendors to provide these benefits. Approved for six HRCI recertification hours. EXSP 8326 Employee Rights Protection This seminar provides a solid foundation for identifying, managing, and protecting employee rights. The variety of rights at play in the workplace will be explored, including legally defined rights, contractual rights, and human rights. The responsibilities of human resource management in clarifying and protecting employee rights will be examined, including assessment, documentation, communication and evaluation of rights protections. Recent international agreements about employee rights defined in the United Nations Global Compact will be introduced and current challenges and new developments in employee rights will be reviewed. Please note that you cannot receive credit for this course if you have already taken EXSP 8322 Managing Discipline and Respecting Employee Rights. Approved for six HRCI recertification hours. EXSP 8343 Understanding Yourself and Others Using the Theory of Psychological Type Self-understanding and understanding others are personal skills necessary for the development of a professional manager/instructor. In this course, students learn about well-researched typology instruments and theories that are used to explore the self and others. Training methods include lecture, instruments, and experimental activities. Students will learn how to: understand themselves using the typologies of Psychological Type and Temperament, and the Enneagram; leverage complex interpersonal skills to develop flexible behaviors for interacting successfully with individuals and groups; and, process their learning using group feedback techniques which can be transferred to their own training experiences. This course counts as two (2) courses toward the HRM Certificate. Approved for 14 HRCI recertification hours. 26

EXSP 8502 Health & Safety for Workers: Laws and Regulations Designed to expand and improve the practical skills of those responsible for employees health and safety, this course examines critical occupational health and safety issues of private business, industry, and government, pertaining to SB-198, Corporate Liability Act, Cal/OSHA, and Federal OSHA. Criminal considerations, supervisors’ and managers’ responsibilities, an introduction to the workers’ compensation system, and legal liability also are covered. Approved for six HRCI recertification hours. EXSP 8590 Ethical Self Defense: An Invisible HR Challenge A lesser known but critical role of human resources is to monitor decisions that could place the organization at risk. A shared imperative between human resources, leadership, and management is a firm working knowledge of ethics and ethical behavior. Such knowledge will jointly protect your career, preserve your professional integrity, and prevent irreversible mistakes. Ethical dilemmas come with every step up the power ladder, and human resources protects employees on that risky climb. In this highly interactive course, students will define ‘ethics’; discover their ‘ethical type’ to help them stand strong when personal and organizational ethics conflict; connect ethics with management decision making; identify risks when they show up; and learn how to utilize the methods they learn. Students will debate real life ethical dilemmas faced by managers and leave the workshop with a ‘Toolbox’ and a ‘Blackbox’ for making solid ethical choices they can defend. Approved for six HRCI recertification hours. EXSP 8679 Leadership in Human Resource Management This workshop is designed to help HR professionals better lead themselves and others. Students will learn how to: improve their planning and organizational skills; enhance organizational and job design; influence motivation at work; enrich individual and team decision-making skills; improve communication skills with co-workers; develop a great working team; learn how to resolve interpersonal conflict; run effective meetings; role model time management and discipline at work; assess and improve management skills; create work that people want to do; live their own passion at work; role model organizational ethics, values, and behaviors; and more. Approved for six HRCI recertification hours.

For more information, visit: www.ce.csueastbay.edu/catalog

EXSP 8699 Presentation Skills for HR Professionals

EXSP 8731 Dealing with Workplace Conflict Conflict in the workplace costs organizations millions! Yet, conflict is an inevitable part of organizational life. American Management Association research shows unmanaged conflict as the number-one cause of lost profit and productivity. Oddly, the most costly and damaging types of conflict are covert, elusive, and invisible. Conflict further undermines employee relations and lowers morale. As a manager, conflict management is a core competency for which you are responsible. This seminar teaches you powerful Conflict Resolution Strategies and the high-level strategy tools, easy techniques, and top-secret tactics to deal with conflict in your workplace. Approved for six HRCI recertification hours. EXSP 8855 Negotiation Methods Negotiating is something we all do, every day. People with the right idea, without the right convincing argument, can become frustrated when unable to persuade others to achieve their objectives. This highly-interactive workshop is designed to help students learn the fundamentals of negotiation. Students will identify where and how to start, as well as peopleâ&#x20AC;&#x2122;s social styles and how that impacts their negotiating styles. Through discussion and interactive exercises, students will set goals, develop a strategy, and plan to achieve those goals. The main purpose of this course is to provide practical experience in developing negotiating tools. Approved for six HRCI recertification hours. EXSP 8860 Developing Management Skills for the HR Professional This course will assist current HR managers to improve existing skills, develop new skills, as well as help new HR managers to develop HR management skills. Additionally, this course will assist those seeking to move into HR management roles and acquiring new skills. Approved for six HRCI recertification hours. EXSP 8877 Discrimination Law Discrimination laws are constantly changing and growing, especially in California. In this seminar students will learn about: Federal and state discrimination; harassment and retaliation laws, including FEHA, Title VII, ADEA,

EXSP 8883 In Transition: Finding the RIGHT Work in Challenging Times This workshop is targeted at those individuals who have either been laid off and/or concerned about their job security. Despite a challenging economy, this is the best time to reflect on which work is just right for you. This involves both a deep process as well as an analysis around your abilities and interests and which ones best align for this part of your life. This workshop will lead you through a step by step process and multiple exercises to discover the right work which you are passionate about, as well as a plan for getting started now! This course qualifies towards the HRM Certificate. EXSP 8920 Overview of Human Resource Management This course provides an orientation to human resources for novices and professionals alike. Starting with a review of key HR job functions, the course introduces students to differences between HR generalist and specialist jobs, as well as the skills and competencies needed by todayâ&#x20AC;&#x2122;s HR managers. Students also will discover how HR professionals act as strategic business partners in modern organizations, and what issues and challenges face todayâ&#x20AC;&#x2122;s HR managers. Approved for six HRCI recertification hours. EXSP 8934 Meeting Management and Facilitation Skills This course focuses on the key elements in planning and facilitating effective meetings. Types of meetings, roles, and meeting processes will be covered; meeting problems will be identified; and solutions will be discussed. Students will learn how to identify key problem areas of dysfunctional meetings; develop solutions to problems through the definition and use of key meeting roles; understand the role and functions of an effective meeting leader including behaviors, attitudes, and tools used. They also will have the opportunity to practice meeting techniques and skills, and engage in reflection and feedback processes to enhance retention and self discovery. Approved for six HRCI recertification hours.

For more information, visit: www.ce.csueastbay.edu/catalog

Business & Management

This training is designed for HR students who are new or need refresher training in giving presentations, speaking in front of groups, or selling ideas to others. This seminar is instructive for any professional who must present information to diverse group audiences. Approved for six HRCI recertification hours.

EPA, ADA, Rehabilitation Act, Executive Order 11246 and USERRA; theories of discrimination and harassment; liability; enforcing agencies; and defenses through lecture and case studies. In addition, this seminar will include preventative strategies, such as policies and procedures, training, handbooks, progressive discipline, probationary periods, and releases upon termination. Approved for six HRCI recertification hours.

EXSP 8952 Employment Disability and Medical Leave Law

EXSP 8963 Employee Relations

Learn about disability law as it applies to California employers. This course focuses on the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), including the unique forms of disability discrimination, and issues of reasonable accommodation, confidentiality, and accessibility. It also covers the overlap of the ADA and FEHA with leave laws: the Family Medical Leave Act, California Family Rights Act, California’s Pregnancy Disability Leave, and Workers’ Compensation, commonly referred to as the Bermuda Triangle. Issues will be explored through lecture and case studies, and preventative strategies will be presented. Approved for six HRCI recertification hours.

This course is designed to help students identify workplace problems and provide specific solutions to those problems, with special attention given to enhancing their leadership and supervisory skills in their role as a human resource professional. Topics include: the changing nature of the work force and its implications for employers; Employee Assistance Programs, including guidelines for establishing EAPs, the profile of a typical EAP, and the possible legal disadvantages of establishing an EAP; employee orientation, including components of an effective program, ten elements every employee handbook should have, and the do’s and don’ts of at-will statements; women’s issues in the workplace; employee problems and solutions; and motivation problems in the workplace. Approved for six HRCI recertification hours.

EXSP 8960 EEO-AA Learn about equal employment opportunity and affirmative action as it applies to California employers. This course focuses on the requirements of Title VII of the Civil Rights Act, Executive Order 11245, the Equal Pay Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act, the California state-level equivalents, and the construction of an affirmative action plan. Sexual harassment will also be discussed. Approved for six HRCI recertification hours. EXSP 8961 Recruitment and Selection This course reviews the design and administration of recruitment and selection functions, as well as sources of job applicants; practical and legal requirements of employment applications; and other employment tests. It also covers how to conduct an effective and legal employment interview. Approved for six HRCI recertification hours. EXSP 8962 Training and Development Learn all of the phases necessary to design an effective training program. Students will leave this seminar with the ability to both plan and evaluate any training effort. Key areas of focus for this course include: understanding training adjustments necessary for today’s workplace; applying adult learning theories to training design; conducting a training needs assessment; formulating training objectives; designing a training program with appropriate content and structure; implementing a training program; establishing an evaluation strategy that accurately measures the effectiveness of the training effort; and understanding human learning and behavioral styles. Approved for six HRCI recertification hours.

EXSP 8964 Compensation Management At the heart of successful companies are effective compensation management programs that drive the behaviors necessary to achieve the company’s strategic objectives. This course is designed for individuals in HR and management who desire a broad overview of compensation management and want a practical approach to implementing compensation programs in the workplace. Students will explore strategic compensation management principles and recent developments, and participate in a Variable Compensation Case Study Project. Approved for six HRCI recertification hours. EXSP 8965 Benefits Administration This course covers options, issues, and recent trends in employee benefits planning and administration. It also addresses internal and external factors to consider when selecting and administering benefit programs for both large and small employers. Major topics include health benefits (medical, dental, and vision), disability and life benefits, flexible benefit plans, and retirement plans. More progressive types of benefit programs that employers are turning to in their efforts to meet the needs of employees are also discussed. Approved for six HRCI recertification hours. EXSP 8966 Labor Relations In a competitive business atmosphere, employers and employees may find divergent methods to build a successful and high-performance workplace. This course examines how these divergent methods have led to both clashes and successes in unionized and non-unionized workplaces. Emphasis is placed on relating the diverse elements and

For more information, visit: www.ce.csueastbay.edu/catalog

EXSP 8967 Adding Value as a Human Resource Professional Learn how human resource organizations and HR professionals can assist in adding increased value through the use of Web-based HR systems, benchmarking, and measurement. Students also will gain an understanding of emerging trends in the field, new ways to measure HR’s value, declining and rising skills in HR, and innovative ways to market themselves in this new era. Approved for six HRCI recertification hours. EXSP 8969 Job Analysis Acquire the essential skills for effective recruitment, selection, performance appraisal, and training systems. Students will learn about the central role that job analysis plays in supporting an effective human resource system, the components of a complete job analysis, commonly-used job analysis approaches, the politics of job analysis, the future of job analysis technology, and recent developments in job analysis such as the Americans with Disabilities Act. Time will be spent practicing the development of a job analysis. Approved for six HRCI recertification hours. EXSP 8974 Mastering Immigration Concepts for Employing Foreign Nationals Through this interactive course, human resource professionals will obtain a basic familiarity with immigration principles as they apply to employing foreign nationals. Students will learn the following concepts through case studies and role-playing activities: instructing managers with regard to the interview process with foreign national candidates; implementing sound legal company policies relating to immigration, including I-9 retention, maintenance of public access files for government audits, and permanent residency sponsorship; mastering fundamental legal concepts; and de-mystifying the permanent residency process for foreign national employees. Approved for six HRCI recertification hours.

EXSP 8979 Human Resource Management: How to Develop a Motivated Workplace In this interactive, one-day workshop, you will learn: how to assist people to match high challenges and high skills at work, how to align work with personal values, how to understand what motivates others, the value of internal motivation, how to become internally motivated, why gimmicks as rewards don’t last long and what to replace them with, why most motivational programs are backwards and don’t work, why rewards and punishments are not good long-term motivators, how to design and implement alternatives to rewards and punishments, how to establish a system to teach others to motivate themselves, how to create meaning and fulfillment at work, and how to create an organizational system which encourages growth and development. Approved for six HRCI recertification hours. EXSP 8991 HRIS/HCM for Human Resource Professionals This course covers six essential areas of information for the HR professional to help understand Human Resources Information Systems and provide a knowledge toolkit for working with the IT department and software vendors. We will also cover the selection process and implementation of a Human Capital Management system, and survey the market place looking at single solution vendors and a “best of breed” approach. Approved for six HRCI recertification hours. RELATED COURSES EXSP 8875 The SHRM Learning System The SHRM Learning System is a certification preparation and professional development tool that offers the most up-to-date HR content aligned with the HRCI Body of Knowledge. The curriculum of this course, designed by subject matter experts, covers the Human Resource Certification Institute (HRCI) body of knowledge, and includes application exercises that develop specific competencies and decision-making skills. By attending the course, you get the added benefits of experienced facilitators, peer-to-peer interaction, and a structured classroom environment that enhances learning and helps you stay on track. Plus, you’ll share real-world experiences with other HR professionals that can improve your workplace effectiveness immediately. All participant materials are included in the course fee. Please see page 63 for these related course descriptions: EXSP 8532 Become a Notary in One Day EXSP 8535 Renew Your Notary Commission EXSP 8536 Become a Certified Loan Signing Agent

For more information, visit: www.ce.csueastbay.edu/catalog

Business & Management

effects of the labor relations process to today’s workplaces, with particular attention paid to the role of the HR specialist in the labor relations process. The role of alternative dispute resolution in the labor relations process also will be profiled and discussed. Approved for six HRCI recertification hours.

International Business Certificate Program The Bay Area’s nine-county region represents one of the largest international business hubs in the world. Individuals who want to be successful need the necessary knowledge and skills to take advantage of opportunities in this growing international marketplace. This program provides an invaluable opportunity for both large and small companies to upgrade their employees’ knowledge and skills in a convenient format and with an affordable investment.

REQUIRED COURSES

ADMISSION REQUIREMENTS Admission to the International Business Certificate Program is open to any qualified student who can satisfactorily complete the coursework. A four-year bachelor’s degree is required for admission into this certificate program. For International students, a minimum TOEFL of 525/197 is required.

MKTG 7806 eCommerce Marketing for International Business

CERTIFICATE REQUIREMENTS To earn an International Business Certificate, students must complete 6 required courses. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

FIN 7700 International Business Finance MGMT 7700 eBusiness Supply Chain Management MGMT 7710 Developing an International Business Strategy MGMT 7712 International Business Law MKTG 7801 International Marketing Decisions

COURSE DESCRIPTIONS FIN 7700 International Business Finance Students will be introduced to the basic concepts and principles of finance, and the tools and mechanisms used to make sound financial decisions. Topics include: the role of insurance; hedging and other financial mechanisms; developing robust payment solutions for exporting and importing; and e-commerce tools in international trade. A review of the principal financial institutions that assist international trade both in the U.S. and among principal U.S. trading partners is also provided. MGMT 7700 eBusiness Supply Chain Management To create a successful eBusiness, there must be an efficient, responsive supply chain linking all customers, suppliers, factories, warehouses, distributors, carriers, and other trading partners. This course introduces specific methods that will allow you to profitably and efficiently fulfill customer demand through the internet. You will be exposed to a variety of software chain management solutions designed for your eBusiness needs. MGMT 7710 Developing an International Business Strategy This “big picture” module is offered at the beginning of the program to prepare participants to develop an international strategy consistent with their firm’s overall plan. Participants learn how to identify industry and trade trends, how to analyze industry/country attractiveness, and how to gauge the strengths and weaknesses of potential competitors. This course explores entry strategies, localization issues, and the benefits of different forms of partnerships or alliances.

For more information, visit: www.ce.csueastbay.edu/catalog

MGMT 7712 International Business Law

Business & Management

International and domestic law will be explored in the context of international trade. The course begins with a general overview of corporate and partnership law. Participants will review the treatment of intellectual property rights in the context of international trade, the legal framework associated with imports and exports, and the mechanisms and institutions that effect conflict resolution. MKTG 7801 International Marketing Decisions After a solid introduction to the fundamental concepts and principles of domestic marketing, this course provides participants with the information and tools to better understand the complexities of international marketing. Participants will learn how to make effective export marketing decisions. Topics include developing foreign sales tactics, assessing product pricing, and channeling opportunities to foreign buyers. eCommerce marketing models will also be explored. MKTG 7806 eCommerce Marketing for International Business Internet marketing and eCommerce are growing faster than any marketing medium ever has. Broader marketing, increased sales, improved customer service, reduced costs, and improved customer data collection are just a few of the benefits companies are receiving as they develop their eCommerce strategies.

For more information, visit: www.ce.csueastbay.edu/catalog

Nonprofit Management Certificate Program The Nonprofit Management Certificate Program prepares current and aspiring nonprofit professionals to become qualified, knowledgeable nonprofit staff, administrators, board members, and volunteers. The average growth rate of employment in the nonprofit sector is now significantly higher than in the business and government sectors. Students who enter the program can look forward to engaging, hands-on sessions that directly apply to their day-to-day work. Courses are taught by professors and instructors with substantial experience in all aspects of the nonprofit field, including board planning, fundraising, organizational development, and financial and personnel management. Classes are conveniently located in downtown Oakland, making them easily accessible via public or personal transportation for those who live or work in the San Francisco and East Bay Area. ADMISSION REQUIREMENTS Admission to the Nonprofit Management Certificate Program is open to any interested student who can satisfactorily complete the coursework.

REQUIRED COURSES EXSP 8087/PUAD 7701 Board Development and Planning EXSP 8101/PUAD 7704 Fundraising Dynamics EXSP 8121/PUAD 7702 Building Effective Organizations EXSP 8122/PUAD 7703 Financial Management for Nonprofit Organizations EXSP 8127/PUAD 7706 Program Evaluation EXSP 8128/PUAD 7705 Marketing and Communications for Nonprofits EXSP 8177/PUAD 7712 Law of Nonprofit Organizations EXSP 8270/PUAD 7714 Ethics for Nonprofit Organizations: Being Good While Doing Good ELECTIVE COURSES EXSP 8103/PUAD 7707 Proposal Writing EXSP 8115 Effective Social Media for Nonprofits

CERTIFICATE REQUIREMENTS To earn a Nonprofit Management Certificate, students must complete 8 required courses, and 3 units of elective coursework. The program can be taken for Continuing Education credit (CEU) by taking EXSP courses, or for Academic credit by taking PUAD courses. With approval from a department counselor, Cal State East Bay Masters in Public Administration (MPA) students may apply up to 8 units of PUAD credit from this program toward elective credit in the MPA program. CONTACT Kathy Ferber Program Director (925) 376-7003 kferber@sbcglobal.net Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu

EXSP 8120/PUAD 7700 Introduction to the Nonprofit Sector EXSP 8139/PUAD 7718 Special Events Planning EXSP 8158/PUAD 7713 Essentials of Successful Volunteer Management EXSP 8159/PUAD 7709 Strategic Planning for Nonprofit Organizations EXSP 8164/PUAD 7710 Nonprofit Advocacy and Lobbying EXSP 8292/PUAD 7800 Managing Conflict Through Collaborative Negotiation EXSP 8379 The ABCâ&#x20AC;&#x2122;s of Successful Capital Campaigns EXSP 8987 Program Development and Management COURSE DESCRIPTIONS Required Courses: EXSP 8087/PUAD 7701 Board Development and Planning Gain an understanding of the roles and responsibilities of nonprofit boards of directors/trustees in the following areas: defining and developing policy in five key areas; clarifying board/staff roles and the function of committees; recruiting, nominating, and orienting new board members; team-building and holding effective board meetings; and long-range planning.

For more information, visit: www.ce.csueastbay.edu/catalog

EXSP 8101/PUAD 7704 Fundraising Dynamics

EXSP 8121/PUAD 7702 Building Effective Organizations Learn about systems and learning associations in a way that introduces a perspective of people, groups, and organizations in a system format. Students will acquire the skills needed to develop effective group behaviors using group dynamics theory; identify individual management styles using Situational Leadership Theory; and understand and utilize facilitation preventions, interventions, and applications. In addition, students will review Total Quality Management Theory and application using a group process.

This course provides students with solid foundational knowledge of marketing principles for nonprofits, with a special emphasis on developing effective communications to advance the organization and its mission. Students also will examine the necessary integration of marketing and public relations strategies with fundraising and overall organizational planning. The course focuses on practical implementation of the concepts discussed and culminates in the development of a marketing plan. EXSP 8177/PUAD 7712 Law of Nonprofit Organizations This course provides an overview of the legal issues and requirements of nonprofit organizations, including gaining and maintaining section 501(c) (3) tax exempt status; nonprofit corporate governance; conflicts of interest; and other legal compliance issues surrounding board, staff, and financial operations.

EXSP 8122/PUAD 7703 Financial Management for Nonprofit Organizations

EXSP 8270/PUAD 7714 Ethics for Nonprofit Organizations: Being Good While Doing Good

Gain a strong foundation of key concepts and strategies used to build and maintain the financial health of a nonprofit organization. Upon course completion, students will have an understanding of how nonprofit finance compares to for-profit finance; the terms and procedures involved in building an annual budget; how to read and interpret nonprofit financial statements; and the important connections between fundraising and financial management. This course also covers the roles of board members, executives, and organizational managers in all aspects of nonprofit finance.

In this introductory course you will learn: how personal and group values shape organizational culture and behavior, as well as frameworks for identifying and resolving ethical dilemmas which arise in the work place when obligations compete, standards conflict, or paradigms shift.

EXSP 8127/PUAD 7706 Program Evaluation Increasingly, nonprofit leaders are seeking to evaluate the effectiveness of their programs, both in response to funders and to draw lessons for improvement. This course covers the various purposes and users of evaluation, different types of evaluations, readiness for evaluation, methods of evaluation research, and ethical issues in evaluation. The highly interactive, hands-on course also presents ways to be a smart consumer of evaluation results.

Elective Courses: EXSP 8115 Effective Social Media for Nonprofits A well-defined social media program can help nonprofits engage their constituency, communicate their mission, and develop relationships that help to acquire and maintain donors, volunteers, and passionate supporters without requiring a huge time or financial commitment. You will learn essential strategies and best practices an organization should understand in order to successfully get started or continue with social media marketing. The goal of this class is for you to leave with a draft of a defined, measurable social media program unique to your organization and a preliminary understanding of the most commonly utilized social media platforms and their best practices.

For more information, visit: www.ce.csueastbay.edu/catalog

Business & Management

Learn the principles and methods of effective fundraising. This course provides practical information in the following areas: measuring organizational readiness for successful fundraising; building a good case for investment; finding donors, upgrading them, and keeping their interest; determining appropriate fundraising strategies for approaching individuals; and planning a successful campaign and evaluating the results.

EXSP 8128/PUAD 7705 Marketing and Communications for Nonprofits

EXSP 8103/PUAD 7707 Proposal Writing Learn a step-by-step approach to preparing successful proposals, researching funders, and developing a coherent strategy to obtain a grant. Through a course of study that includes both instruction and writing exercises, beginning proposal writers will gain the skills necessary to develop proposal components. Specific topics include: program design, researching funders, approaching foundations and corporations, the overall proposal process, and other relevant grantsmanship topics. EXSP 8120/PUAD 7700 Introduction to the Nonprofit Sector This survey course examines the history, role, and purpose of the nonprofit sector in society. Time will be spent evaluating the interrelationship between the nonprofit sector, government, and business sectors, as well as on the democracy-producing values of the nonprofit sector. Students also will receive an overview of the nonprofit sector and the mechanics of starting a nonprofit organization, including information on organizational start-up planning and nonprofit incorporation legal requirements. EXSP 8139/PUAD 7718 Special Events Planning This interactive course teaches students how to choose, plan, and implement a successful special event for their nonprofit organizations. Covered topics include: the mission statement’s many uses in raising funds for the agency; seven goals the agency can attain by producing a special event; the master event time table; estimating attendance; revenue and expense budgets; an organization chart to utilize volunteers; a case statement; how to recruit volunteer committee members; a matrix on how to choose a special event; and a marketing plan. EXSP 8158/PUAD 7713 Essentials of Successful Volunteer Management This course provides a comprehensive, practical overview of volunteer management, including: designing and/or assessing a volunteer program; gaining staff support; designing jobs; recruiting the right volunteers; screening through the interviewing process; and orienting, motivating, evaluating, coaching, firing, and creatively recognizing volunteers.

EXSP 8159/PUAD 7709 Strategic Planning for Nonprofit Organizations This course is designed for board members, potential board members, and key staff members of nonprofit organizations. Students will gain knowledge of the strategic planning process in an experiential way which allows them to create the organizational mission, identify long range goals, develop objectives and outcomes to reach these goals, and create action plans to implement objectives. Students also will learn how to gather and analyze internal and external environmental analysis data, so that by the end of the course they should be able to facilitate a strategic-planning process for an organization. EXSP 8164/PUAD 7710 Nonprofit Advocacy and Lobbying The political decisions of lawmakers and regulators—ranging from public policy on social programs and the allocation of funds, to fundraising guidelines, incentives for charitable giving, and liability—define the boundaries of nonprofit operations. Nonprofits have a fundamental right and obligation to inform and influence these decisions. Success requires innovative strategies in coalition building, strategic management of community resources, and the effective working of the political process. Using a strategic marketing perspective, this course provides students with concepts and tools for developing an effective program for issues of management and government relations. Specific topics include: overview of current public policy issues affecting the nonprofit sector; techniques for monitoring and assessing critical trends and issues; critical success factors in influencing change; framing the organization’s public policy agenda; and implementation strategies for positioning the organization and communicating its message. EXSP 8292/PUAD 7800 Managing Conflict Through Collaborative Negotiation Collaborative negotiation is about balancing the interests and needs of all parties, and achieving a result that all participants consider the best possible resolution given the time, resources, and diversity of expectations. In this highly interactive course, students will: learn the key strategies of effective “win-win” negotiations; identify what motivates a person to negotiate; consider barriers to successful negotiation; understand the importance of balancing relationships and substance; and analyze conflict case studies. Students also will try out their conflict resolution skills, and walk away with key strategies for a current or anticipated conflict negotiation.

For more information, visit: www.ce.csueastbay.edu/catalog

EXSP 8379 The ABC’s of Successful Capital Campaigns

Business & Management

Capital campaigns are not for the faint of heart and the unwary. However, they have become increasingly essential to building and diversifying agency revenues and financial sustainability. The ABC’s prepares you and your nonprofit agency for the planning, implementation, and follow through steps needed for a successful capital fundraising campaign– from assessing institutional readiness, through the feasibility and planning phase, to the quiet period of leadership recruitment and nucleus fund building, and through the public and stewardship phase. The course is presented in a clear and understandable fashion. Interactive, and taught by an instructor with dozens of capital campaigns to his credit, the course sets you on the path to campaign victory. EXSP 8987 Program Development and Management Want to learn how to develop a program from scratch? Enhance or expand an existing program? Manage a program? If so, this is the class for you. We will delve into how to conduct feasibility research to determine whether/how the community needs the program or expansion and, if it does, who would benefit most, what the competition looks like, and whether your organization has what it takes to make it a success. Once a “Go” decision is made, the next steps in designing and creating the program will be discussed, including identifying the target population and the specific ways it will benefit, as well as budgeting, staffing, and other aspects of implementation planning. Finally, we will discuss the key components of program management and strategies to ensure that new or expanded programs are managed to outcomes.

For more information, visit: www.ce.csueastbay.edu/catalog

Payroll Practice and Management Certificate Program The Payroll Practice and Management Certificate Program gives aspiring payroll professionals the fundamental training they need to excel in this constantly changing field. The certificate also will appeal to existing payroll professionals as a way to refresh their knowledge and bring it up to date. Cal State East Bayâ&#x20AC;&#x2122;s nationally recognized program helps students prepare for the Certified Payroll Professional Test given by the American Payroll Association. Textbook and exam prep are included. The course instructors are veteran payroll professionals, with over 30 years of multi-state payroll experience. Coursework covers all facets of payroll, from the basics of wage and hour law, to the complexities of fringe benefits, taxation, and garnishments. ADMISSION REQUIREMENTS Admission to the Payroll Practice and Management Certificate Program is open to any interested student who can satisfactorily complete the coursework, is proficient in keyboarding, has a basic understanding of a word processing computer program (Microsoft Word recommended), and has a command of English grammar and punctuation. No payroll or office work experience is required. Students must also be age 18 or over with a high school diploma or GED equivalent.

REQUIRED COURSES EXSP 8686 Payroll Practice and Management COURSE DESCRIPTIONS EXSP 8686 Payroll Practice and Management The Payroll Practice and Management Certificate Program provides detailed instruction in all facets of payroll from the basics to the intricate complexity of fringe benefits, taxation, and garnishments. The primary objective of this exciting new online program is to teach the solid skills and knowledge of payroll rules and regulations to the beginner and to increase or refresh the skills of the more experienced student. This program is an excellent overall review for the Certified Payroll Professional test given by the American Payroll Association. All course materials will be provided online.

CERTIFICATE REQUIREMENTS To earn a Payroll Practice and Management Certificate, students must complete 1 required course. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

For more information, visit: www.ce.csueastbay.edu/catalog

Technical Writing Certificate Program

ADMISSION REQUIREMENTS Admission to the Technical Writing Certificate Program is open to any interested student who can satisfactorily complete the coursework.

REQUIRED COURSES EXSP 8178 Technical Writing COURSE DESCRIPTIONS EXSP 8178 Technical Writing The Technical Writing Certificate Program is designed for anyone who wishes to develop their technical writing abilities to a professional level. Students will learn research methods, audience considerations, style, drafting and revision techniques, how to work in a collaborative environment, and more. A variety of media and formats will be studied, including Web sites, e-mails, proposals, memos, and instructions.

CERTIFICATE REQUIREMENTS To earn a Technical Writing Certificate, students must complete 1 required course. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

For more information, visit: www.ce.csueastbay.edu/catalog

Business & Management

The Technical Writing Certificate Program is designed for anyone who wishes to develop their technical writing to a professional level. Students will learn research methods, audience considerations, style, drafting and revision techniques, how to work in a collaborative environment, and more. A variety of media and formats will be studied, including Web sites, e-mails, proposals, memos, and instructions.

Education CERTIFICATE PROGRAMS Online Teaching and Learning. . . . . . . . . . . 39 Teaching English to Speakers of Other Languages (TESOL). . . . . . . . . . . . . . 44 RELATED COURSES Online Continuing Education for Teachers. . . . . . . . . . . . . . . . . . . . . . . . . . 40

Online Teaching and Learning Certificate Program California State University, East Bay’s Online Teaching and Learning Certificate program meets the needs of university and college faculty, K-12 teachers, corporate and military trainers, educational administrators, curriculum designers, technical support staff, and others who design, implement, and teach online courses. Both those with experience in online education and those who seek the necessary training will find the program appealing.

ADMISSION REQUIREMENTS This program requires that students possess a bachelor’s degree and have teaching or training experience. CERTIFICATE REQUIREMENTS To earn the Online Teaching and Learning Certificate, students must complete four required courses, in sequence, with a grade of “B” or better. MASTERS PROGRAM OPTION The Online Teaching and Learning Certificate program’s four courses fulfill the initial course requirements of Cal State East Bay’s Master of Science in Education with an option in Online Teaching, a program accredited by the Western Association of Schools and Colleges (WASC). For more information about the Master of Science in Education with an option in Online Teaching, visit www.ce.csueastbay.edu/degree/education.

EDUI 6701 Introduction to Online Teaching and Learning EDUI 6702 Teaching Models for Online Instruction EDUI 6703 Technology Tools for Online Instruction EDUI 6704 Designing Curriculum for Online Instruction COURSE DESCRIPTIONS EDUI 6701 Introduction to Online Teaching and Learning This course introduces students to the design and delivery of interactive online coursework that is based on best practices in online teaching and learning. Concepts covered include the virtual classroom, synchronous vs. asynchronous teaching and learning strategies, copyright and fair use, and accessibility for all learners. Online and on-ground courses are respectfully contrasted to determine how each serves the needs of given students. EDUI 6702 Teaching Models for Online Instruction This is an introduction to teaching models related to online curriculum development, student learning, assessment, and the psychology of learning. The focus will be on the applications of various teaching models to online instruction in different teaching and learning settings taking different learning styles, accessibility issues, and technology limitations into account. EDUI 6703 Technology Tools for Online Instruction This course examines the ever-growing array of technology tools (course management systems, browsers, social media, etc.) for the virtual classroom from a teaching and learning perspective. Each student will begin to build an online course based on learning outcomes for their particular set of students, selecting the best technology tools available and with an emphasis on accessibility. EDUI 6704 Designing Curriculum for Online Instruction

CONTACT Ayellee Adam Program Manager (510) 885-4496 ayellee.adam@csueastbay.edu

In this final course students will design and construct accessible modules for their learners that demonstrate the best practices for linking appropriate teaching models to designated learning outcomes, course materials, assignments, collaboration, participation, and assessment.

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Education

Students can look forward to a hands-on, rigorous curriculum in which both the instructors and fellow students provide detailed feedback on every project. Students should expect to spend 10-12 hours or more per week on each class. The online structure allows students to communicate with their instructors and advisors in a variety of ways: e-mail, telephone, chat room office hours, and/or video conference. A high-speed internet connection is strongly recommended.

REQUIRED COURSES

Online Continuing Education for Teachers Teacher Education courses are designed to help K-12 teachers learn strategies and techniques that will improve their classroom performance. With continuing education credits from California State University, East Bay teachers can fulfill state requirements for professional development, obtain credits for salary advancement, or simply satisfy a desire to grow professionally and obtain new knowledge and ideas for their students. (Students need to check with district or institution for applicable policies.) Earning continuing education units or academic units is easier than ever with our self-paced teacher education courses that can be completed from the home or classroom. All of our courses are self-paced and delivered via one of three convenient instructional formats: online, CD-ROM, or video. Full technical and educational support is provided with each course. CONTACT Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu

COURSE DESCRIPTIONS Behavior in the Classroom series: TED 7031 Ethics and Safety in Our Schools This course was specifically developed because teachers are increasingly being reported and charged with sexual misconduct and exploitation of their students. This has become a national issue. School administrators and state leaders are seeking answers. In addition, lawmakers are demanding action and contemplating a variety of legislative responses. This situation may shift oversight and discipline outside the profession. Education leaders and administrators are faced with figuring out how to respond effectively. All violations are disturbing, but teacher sexual abuse is most harmful. TED 7111 Traumatized Child: The Effects of Stress, Trauma, and Violence on Student Learning Teach students affected by stress, trauma, and violence, and recognize the signs in students. Identify specific factors that exist in families and communities where stress and violence are common. Through understanding the special learning needs of the student who is experiencing stress, trauma, or violence in his/her life teachers will learn how to meet these studentsâ&#x20AC;&#x2122; needs in the regular classroom. Course also provides information on working with parents and community agencies. TED 7290 Attention Deficit Disorder: Information and Interventions for Effective Teaching This course provides educators with a complete history of ADD, along with accepted and experimental treatment methods. It reviews current treatments of the disorder and practical intervention strategies designed to increase on-task behavior while decreasing disruptive, inappropriate, and offtask behaviors in the classroom. TED 7460 Behavior is Language Learn behavioral techniques and intervention strategies that remediate disruptive behavior, reduce power struggles, increase classroom control, and reduce burnout and feelings of ineffectiveness, without increasing workload. Gain a new perspective on studentsâ&#x20AC;&#x2122; behavior and learn effective tools to facilitate positive student changes.

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TED 7464 Violence in Schools Understand the foundation of violence and motivational purposes behind aggression. The correlation and impact of the media, community, and family upon violence will be investigated including identification and intervention approaches to working with out-of-control behaviors. Participants receive information on national resources available to parents and teachers. The course helps students increase their understanding of violence, the motivations behind the use of violence, and specific strategies to minimize the occurrence of violence in a school and community.

Become more aware of the causes of aggression; its manifestation in gangs, television, sports, and drugs. Study ways to evaluate aggression and intervene before it turns to violence within the school. Classroom Management and Teaching Strategies series: TED 7010 Advanced Classroom Management Primarily for professionals (e.g., regular or special educators, instructional assistants, school psychologists, counselors) serving children and youths presenting behavior problems in the school or community, this course focuses on cognitive and cognitive-behavioral interventions (often lumped together under the rubric “social skills”) with an emphasis on teaching students how to change and manage their own behavior. TED 7101 Practical and Powerful Management Strategies for All Students in Inclusive Classrooms This course teaches what all educators need to understand about the learning, attention, and behavioral challenges of students with mild to moderate disabilities (e.g., ADHD, LD, and other hidden brain-based disorders). The class provides a host of “how-to” strategies, supports, and accommodations to enable the success of students with self-regulation difficulties in the general education classroom. You will learn powerful strategies for engaging students’ attention and participation, minimizing behavioral problems, and managing disruptive, off-task, or other challenging behaviors.

This course teaches what all educators need to understand about the learning challenges of students with mild to moderate disabilities (e.g., ADHD, LD). It includes struggles that are common in reading, written language, math, organization, time-management and study skills, and focuses on the how-to’s of reaching and teaching these students in the general education classroom. The course provides powerful and practical instructional, research-based academic strategies to boost achievement of all students, and the interventions and accommodations that may be needed to enable students with learning disabilities or ADHD to achieve success. TED 7204 Teaching Diversity: Influences and Issues in the Classroom This course is designed to give you the knowledge, tools, and dispositions to effectively facilitate a diverse classroom. Participants understand and identify differences in approaches to learning and performance, including different learning styles and ways in which students demonstrate learning. Emphasis on understanding how students’ learning is influenced by individual experiences, talents, disabilities, gender, language, culture, family, and community values. TED 7239 Teaching Elementary Math Conceptually: A New Paradigm This course is designed to explain and connect the major concepts, procedures, and reasoning processes of mathematics. Current research and trends in math education will be discussed to outline a teaching methodology that is conceptual, contextual, and constructive. Activities are presented to explain underlying concepts and illustrate constructive teaching. The course has been divided into four chapters covering four math topics: number sense, addition and subtraction, multiplication and division, and fractions. Emphasis is on exploring how to develop mathematical understanding in learners.

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Education

TED 7690 Understanding Aggression: Coping with Aggressive Behavior in the Classroom

TED 7149 Powerful Academic and Teaching Strategies for All Students in Inclusive Classrooms

TED 7306 Educational Assessment: Assessing Student Learning in the Classroom

TED 7426 Learning Disabilities: Practical Information for the Classroom Teacher

This course helps teachers develop the conceptual and technical skills required to help them identify their educational goals and implement meaningful instructional strategies for effective learning by students with special needs. The focus is on assessment for instructional programming, procedures for designing or selecting, administering, and interpreting a variety of informal assessment measures typically used in the academic and social skills areas. Appropriate presentation of assessment information in an acceptable format to parents and teachers will also be addressed.

This course covers appropriate assessment and evaluation of learning disability (LD) students, as well as the planning and implementation of effective strategies to use with these students and their parents.

Disorders and Disabilities series: EPSY 7018 Harassment, Bullying, and Cyber-Intimidation in Schools Our educational institutions are, ideally, places where faculty and students are able to work and learn in a setting that is free from intimidation and offensive, hostile behavior. Unfortunately, this is not always the case – harassment, specifically sexual harassment, bullying, and cyberintimidation – prevents this type of environment. Schools have a defacto obligation to provide all persons with the promise of being able to develop professionally, intellectually, personally, and socially in egalitarian and humane surroundings. TED 7075 How to Reach and Teach ADHD Students in the Inclusive Classroom: A Home Study Course With Videos, Readings, and Case Studies Understand practical strategies and interventions specifically tailored to meet the needs of students with ADHD, and appropriate for all students in the inclusive classroom. The course covers: current insight into ADHD, and effective treatment and management based upon the latest research; the underlaying issues of the behavior and school performance difficulties of ADHD students; key instructional strategies for engaging students’ attention, optimizing on-task behavior and increasing work production, as well as management strategies that are effective in preventing and reducing behavioral challenges. All materials are included in the course fee. TED 7290 Attention Deficit Disorder: Information and Interventions for Effective Teaching Educators will receive a complete history of ADD, along with accepted and experimental treatment methods. Course reviews current treatments of the disorder and practical intervention strategies designed to increase on-task behavior while decreasing disruptive, inappropriate, and off-task behaviors in the classroom. 42

TED 7566 Autism & Asperger’s: Information & Effective Intervention Strategies This course provides information on the characteristics of the disorder, learning styles associated with the disorder, communication weaknesses, and various intervention strategies proven to be successful when working with students with autism spectrum disorders. Explore why individuals with autism spectrum disorders act the way they do and what you can do to enhance more appropriate behavior. TED 7705 Child Abuse: Working with Abused and Neglected Children Identify and effectively teach students affected by child abuse and/or neglect. Recognize the signs of physical abuse, emotional abuse, sexual abuse, physical neglect, and emotional neglect in students. Explore specific factors that exist in families who abuse or neglect their children. Working with parents and community agencies is also emphasized. Early Childhood series: EPSY 7022 Early Childhood: Family-Centered Service Discuss applications of diverse systems of care, gain an understanding of family diversity, and explore the major stress factors facing families today. Discuss the theoretical basis for family-centered services, as well as reflect on current research and best practice. The course also examines the role of early childhood educators and explores ways to build partnerships with parents and create communities of care – for the benefit of our children, and ultimately society as a whole. EPSY 7023 Infant & Toddler Mental Health: Issues & Information for Educators Gain a better understanding of infant and toddler mental health, child development, and strategies you can use to promote positive relationships with children and families. Participants will understand and identify their role as a childcare provider, educator, and early childhood professional. The course explores research-based information on child development, attachment, temperament, and curriculum.

For more information, visit: www.ce.csueastbay.edu/catalog

EPSY 7024 Early Childhood: Observation and Assessment Understand observation and assessment instruments, as well as recommended practices and available resources for infants, toddlers, and preschoolers. Content includes an emphasis on observing young children and assessing their early childhood learning environments. EPSY 7025 Early Childhood: Program Planning

TED 7025 Early Childhood: Typical and Atypical Development Explore contemporary best practice and perspectives on early childhood development. Content includes patterns and sequences of typical development for children from birth to six years. Emphasis is on individual differences, cultural influences, and the impact of developmental delay and disability during infancy, toddlerhood, and preschool. Language Arts Skills series: TED 7696 Reading and Writing in Content Area This course offers instruction in teaching reading and writing in various subject matter fields at the secondary level. The material stresses the skills of vocabulary building, comprehension, and writing, as well as methods for motivating adolescents to read and write. This computer-based instruction course is a self-supporting program that provides instruction, structured practice, and evaluation all on your own computer.

TED 7306 Educational Assessment: Assessing Student Learning in the Classroom Teachers will develop the conceptual and technical skills needed to identify educational goals, and implement meaningful instructional strategies, for effective learning by students with special needs. The focus is on assessment for instructional programming, covering procedures for designing or selecting, administering, and interpreting a variety of informal assessment measures typically used in the academic and social skills areas. Appropriate presentation of assessment information to parents and teachers also is addressed. TED 7569 Inclusion: Working with Special Needs Students in General Educational Classrooms Concepts and terms related to educating students in inclusive classrooms are covered in this course. Learn to determine the continuum of placements school systems can use in providing special education services to students with disabilities. Understand the federal definition of students entitled to special education services, and procedures educators can use in determining whether these students can be educated in the regular classroom. Identify and describe the role and responsibilities of special and general educators in providing special education services to students educated in inclusive classrooms. TED 7692 Talented and Gifted: Working with High Achievers Review education, current law, and accepted methods for referral, assessment, and identification of these students. It covers major program models and methods of differentiating instruction to meet the rate and level of learning of those students identified. Gain an understanding of ways to meet the affective needs of the gifted and talented student in the regular classroom.

For more information, visit: www.ce.csueastbay.edu/catalog

Education

Uncover a new perspective on planning and implementing developmentally appropriate programs for young children from birth through age eight. Participants learn what is meant by curriculum, assessment, evaluation, and program planning as these terms apply to early childhood education. Historical perspectives and theories of child development and examine best practice for early childhood education are also discussed. Youâ&#x20AC;&#x2122;ll examine key concepts and specific activities for teaching various curricular content areas including language and literacy, mathematics and science, and the expressive arts.

Special Student Needs series:

Teaching English to Speakers of Other Languages (TESOL) Certificate Program The Teaching English to Speakers of Other Languages (TESOL) Certificate Program meets the needs of those who plan to serve as English-language teachers in the U.S. and overseas. Taught by top TESOL instructors, students who enter the program will learn and apply the most effective and up-to-date second-language teaching techniques. Interested students can also obtain a master’s degree in English with a focus on TESOL. Cal State East Bay’s TESOL Certificate Program also meets the needs of international students who intend to become English-language teachers. Their specifically tailored TESOL curriculum includes courses that will make them more confident English users, as well as teachers. ADMISSION REQUIREMENTS This program requires that students possess a four-year bachelor’s degree and some knowledge of a second language. For non-U.S. residents, a bachelor’s degree or equivalent and a TOEFL score of 525/197 are required for admission. APPLYING TO THE PROGRAM Students must complete a Certificate Program Application which must be accompanied by proof of a four-year bachelor’s degree when applying to this program. Students must also have some knowledge of a second language. International Student Admissions: Non-U.S. residents applying from outside the United States should apply and submit an International Certificate Program Application at least 2 months prior to the beginning of the quarter. There is a one-time, non-refundable application fee of $100, payable when you file your application. Upon acceptance and admission, you will receive an I-20 form in order to obtain F-1 student status. Please contact the ALP office at alpgen@csueastbay.edu to request the documents necessary for the issuance of the I-20. Additional application fees may apply.

CONTACT Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu REQUIRED COURSES ENGL 7700 Approach Design & Procedure in Teaching ESL I ENGL 7701 Pedagogical Grammar/Outcomes Assessment ENGL 7702 Approaches, Designs, and Procedures in Teaching ESL/FL II ENGL 7703 ESL Practicum (Supervised Teaching) COURSE DESCRIPTIONS ENGL 7700 Approach Design & Procedure in Teaching ESL I This course introduces current trends in language teaching; highlights practical, innovative applications of research in language learning and teaching; and teaches fundaments of lesson planning, materials selection, and curriculum development for the second language classroom. ENGL 7701 Pedagogical Grammar/Outcomes Assessment This course examines the underlying structure of the English language; presents current techniques in the teaching of English grammar and its accompanying structural linguistic components; and teaches methodologies in language assessment and evaluation. ENGL 7702 Approaches, Designs, and Procedures in Teaching ESL/FL II This course examines advanced topics in language teaching; focuses on state-of-the-art classroom research in language learning and teaching, including the use of technology; and emphasizes communicative language teaching, integration of skills, and intercultural competence. ENGL 7703 ESL Practicum (Supervised Teaching)

CERTIFICATE REQUIREMENTS To earn a Teaching English to Speakers of Other Languages Certificate, students must complete 4 required courses. Additional coursework is required for international students. Visit www.ce.csueastbay.edu/certificate/TESOL for more information.

Teach and tutor in an ESL classroom under the guidance of a competent mentor teacher. Students will design and implement relevant professional development activities in this course. Note: Attendance at the first day of class is mandatory to receive a teaching schedule.

For more information, visit: www.ce.csueastbay.edu/catalog

Engineering and Project Management CERTIFICATE PROGRAMS Project Management. . . . . . . . . . . . . . . . . . . 46 Six Sigma Training. . . . . . . . . . . . . . . . . . . . 47 RELATED COURSES PMP Exam Prep . . . . . . . . . . . . . . . . . . . . . . 46

Project Management Certificate Program The Project Management Certificate Program offers project managers a Project Management Institute (PMI)-approved way to complete the educational hours necessary to qualify for the Project Management Professional (PMP)® Exam. The program is equally valuable to project managers who have not had the benefit of formal training or the benefit of a certification that recognizes their expertise and experience. Professionals seeking to make a career change into project management or to advance into general management positions also will find the certificate appealing. Students who take advantage of Cal State East Bay’s Project Management Certificate will enjoy a comprehensive 10-week program during which they will, as part of a team, apply a range of concepts and principles to a real project of their choosing. ADMISSION REQUIREMENTS Admission to the Project Management Certificate Program is open to any interested student who can satisfactorily complete the coursework. CERTIFICATE REQUIREMENTS To earn a Project Management Certificate, students must complete 1 required course. Individuals wishing to receive academic credit should enroll in ENGR 7820 and will be required to complete an extra assignment to receive a letter grade. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu California State University, East Bay is recognized and approved as a Project Management Institute Registered Education Provider. PMI members receive a 10% discount on Cal State East Bay Continuing Education Project Management courses. CSUH or CSUEB alumni members are eligible to receive a 15% discount. Contact Janice Bruett (contact info above) for discount information.

REQUIRED COURSES EXSP 8416/ENGR 7820 Project Management COURSE DESCRIPTIONS EXSP 8416/ENGR 7820 Project Management Project management is becoming increasingly important in today’s rapidly evolving business environments. Fortune magazine rated project management as the #1 career choice for the coming decade. Primary reason for increasing emphasis on project management in current business climate is that implementing breakthrough change requires the introduction of new products, processes, or markets in a timely and costeffective manner. Many of today’s industrial, commercial, and governmental organizations use project management systems and standardized methods to get their tasks accomplished. Project management is the application of knowledge, skills, tools, and techniques to a broad range of activities in order to successfully meet predetermined project requirements. This course offers a comprehensive overview of the skills needed and challenges faced in managing projects in organizations. RELATED COURSE EXSP 8729 Project Management Professional (PMP®) Exam Preparation The Project Management Institute (PMI) Project Management Professional (PMP)® Certification has proven to be the most important credential for project managers, both those in the job market and those who want to formalize their organization’s project management expertise. This course prepares students to complete the application, study for, and pass the PMP® Certification Examination. This course is based on the 5th edition of the Project Management Body of Knowledge (PMBOK)® Guide which will be the basis for the PMP® exam. The course consists of five all-day classroom sessions in which we will introduce and discuss the PMI project management terminology and process framework. Applicants must know this information to pass the exam. Students discuss the practical application of the project management processes and practice answering questions similar to those they could encounter on the PMP® Examination. The classroom sessions are augmented by online exercises and practice exams. This course qualifies for the 35 hours of project management specific training that is required on the PMP®/CAPM application.

For more information, visit: www.ce.csueastbay.edu/catalog

Six Sigma Certificate Program Never before has a business initiative transformed corporations so dramatically. Millions of people now work in companies that use Six Sigma to achieve quantum leaps in performance, in everything from products and processes, to systems, and even environments. Six Sigma is today’s most talked-about system for improving the quality of organizational processes. The California State University, East Bay Six Sigma Programs, Green Belt and Black Belt, provide an in-depth look at exactly how Six Sigma works, why companies are implementing it, and how employees can make it a success in their own organizations.

Admission to the Six Sigma Black Belt Certificate Program is open to any interested student who is comfortable using mathematics, an experienced problem solver, has collegelevel reading comprehension skills, and is proficient in using Windows-based computer software, including Microsoft Office and general statistical software packages. Although not required, a college degree in industry-related fields, including business, engineering, or sciences is recommended. CERTIFICATE REQUIREMENTS There are two available Six Sigma Certificates available to students:

EXSP 8687 Six Sigma Black Belt EXSP 8688 Six Sigma Green Belt COURSE DESCRIPTIONS EXSP 8687 Six Sigma Black Belt This program integrates online learning with hands-on data analysis. Covering both Green Belt and Black Belt material, the course provides an in-depth look at the DMAIC problemsolving methodology, as well as deployment and project development approaches. The course flow follows the DMAIC methodology, with appropriate tools and concepts taught at each stage of project deployment. Since software is used for data analysis, course material concentrates on the application and use of tools, rather than on detailed derivation of the statistical methods. Workshops are incorporated throughout the training to challenge students’ analytical and problem-solving skills. EXSP 8688 Six Sigma Green Belt Six Sigma, a quality-improvement methodology structured to reduce product or service failure rates, is one of the highest standards that a company or individual can achieve. The Green Belt program encompasses all aspects of a business, including management, service delivery, design, production, and customer satisfaction. This course teaches the skills students need to both affect this highly valuable standard and prepare for national certification.

• Six Sigma Green Belt: Complete 1 required course. • Six Sigma Black Belt: Complete 1 required course. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

For more information, visit: www.ce.csueastbay.edu/catalog

Engineering & Project Management

ADMISSION REQUIREMENTS Admission to the Six Sigma Green Belt Certificate Program is open to any interested student who has a general understanding of basic mathematical functions, the reading comprehension level of a high school graduate and general proficiency in using Windows-based computer software.

REQUIRED COURSES

Hospitality CERTIFICATE PROGRAMS Wedding Planner. . . . . . . . . . . . . . . . . . . . . . 49

Wedding Planner Certificate Program Since 1997, the Wedding Planner Certificate Program has offered aspiring and practicing wedding planners an education that is nationally recognized. The only program of its kind offered on a university campus, hospitality management professionals and associations consider Cal State East Bay’s certificate program a benchmark for all other wedding consulting training programs.

ADMISSION REQUIREMENTS Admission to the Wedding Planner Certificate Program is open to any interested student who can satisfactorily complete the coursework. CERTIFICATE REQUIREMENTS To earn a Wedding Planner Certificate, students must complete 1 required course. CONTACT Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu

EXSP 8465 Wedding Planner COURSE DESCRIPTIONS EXSP 8465 Wedding Planner The Wedding Planner Certificate Program developed by Scardina Becker has been the “global benchmark” for all other training programs in wedding consulting. The only program of its kind offered on a university campus, the Wedding Planner Certificate Program has earned national recognition by students, Hospitality Management Professionals, and Associations. This program is endorsed by the Northern California Chapter of the International Special Events Society (ISES). The wedding market of today will be introduced, with emphasis on significant statistics and trends in the industry. Next, typical issues that a wedding consultant handles will be covered, including budgeting, long-range planning, vendor negotiations and contracts, insurance coverage, time line preparation, and on-site management. The services provided by the major wedding vendors will be discussed in detail. You will learn appropriate techniques for selecting food and beverages, music, flowers, wedding cakes, photographers, transportation, invitations, and other products and services. Important issues relating to the coordination of these vendors will also be covered. Additionally, wedding protocol, customs, and etiquette will be discussed, with special emphasis on ethnic and religious traditions. RELATED COURSE EXSP 8204 Wedding Planner Certificate Retake Exam With the instructor’s approval, students who successfully completed class requirements except the final exam and have received an “Incomplete” may re-register for retake exam only.

For more information, visit: www.ce.csueastbay.edu/catalog

Hospitality & Travel

Those who take advantage of Cal State East Bay’s intensive certificate, endorsed by the Northern California Chapter of the International Special Events Society (ISES), will acquire in-depth knowledge of all facets of researching, designing, planning, coordinating, and evaluating weddings. Topics include everything from budgeting and timeline development to wedding customs and industry trends, as well as selecting and managing cake bakers, caterers, florists, musicians, lighting designers, photographers, videographers, and others. As part of their coursework, students will put together a staging guide for a simulated wedding.

REQUIRED COURSES

Legal Studies CERTIFICATE PROGRAM Paralegal Studies. . . . . . . . . . . . . . . . . . . . . . 53 RELATED COURSES Minimum Continuing Legal Education (MCLE). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Minimum Continuing Legal Education (MCLE) Satisfy your California Minimum Continuing Legal Education requirements with MCLE courses from California State University, East Bay Continuing Education. Cal State East Bay MCLE courses are open to all attorneys and legal professionals who are required to take continuing legal education courses under California law. Paralegals are required by California Business and Professions Code Section 6450 et seq. to complete MCLE courses.

COURSE DESCRIPTIONS

The California Business and Professions Code (Section 6450 et. seq.) defines the term “paralegal/legal assistant” as an individual who works under the supervision of an attorney, meets certain educational criteria, and must complete continuing education. The intent of this code is to differentiate those who work under the supervision of an attorney from legal document assistants, by setting a higher standard of education and mandatory continuing education in order to utilize the title of paralegal. California State University, East Bay Continuing Education is a provider of MCLE programs.

EXSP 8393 Computer Applications for the Legal Work Place

Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu

This program presents a summary of current civil litigation cases impacting the work of paralegals and other legal professionals in the areas of: Civil Procedure, Employment Law, and Tort Law (i.e., Products liability, governmental tort liability, etc.).

This interactive program provides an overview of some of the most popular legal software programs being used in the legal work place. Attendees will get a demonstration of litigation and practice management software programs such as CaseMap, TimeMap, and HotDocs. EXSP 8394 Computerized Legal Research and the Use of Westlaw This interactive program is designed as an introduction for beginners in the use of one of the main stays in computer assisted legal research: Westlaw. This program will also provide intermediate users of Westlaw with tips and other “how to” uses to improve their Westlaw skills. EXSP 8395 Evidentiary Objections to Testimony in California This presentation will assist paralegals to understand the framework of admissible evidence by presenting an overview of evidence that is objectionable under the California rules of evidence. EXSP 8950 Supervision of Paralegals and Other Staff: Substance Abuse Issues and Elimination of Bias in the Attorney-Staff Relationship This interactive program will be devoted to the detection, prevention, and treatment of substance abuse as the issue arises in the attorney-staff relationship. The program will also be devoted to elimination of bias in the legal profession as the issue arises in the attorney-staff relationship. EXSP 8953 Attorney’s Ethical Use of Paralegals – Part I This interactive program will be devoted to the ethical considerations involved for attorneys who use paralegals in the work place. The program will focus on the applicable sections of the California Rules of Professional Conduct, the State Bar Act, and Business & Profession Code 6450 -6456. The program will primarily focus on competence, the unauthorized practice of law, and confidentiality/attorney-client privilege.

For more information, visit: www.ce.csueastbay.edu/catalog

Legal Studies

CONTACT Dwight Dickerson, Esq. Program Director (510) 885-2311 dwight.dickerson@csueastbay.edu

EXSP 8328 Recent Legal Updates in Civil Litigation

EXSP 8954 Attorneyâ&#x20AC;&#x2122;s Ethical Use of Paralegals â&#x20AC;&#x201C; Part II This interactive program will be devoted to the ethical considerations involved for attorneys who use paralegals in the work place. The program will focus on the applicable sections of the California Rules of Professional Conduct, the State Bar Act, and Business & Profession Code 6450 -6456. The program will primarily focus on conflicts of issues, advertising, and recent updates to the California Rules of Professional Conduct. EXSP 8955 Organizing Discovery in Complex Litigation Through the use of actual case studies, this interactive program will provide an overview and strategies for case management as it pertains to the conduct of discovery in cases involving complex litigation.

For more information, visit: www.ce.csueastbay.edu/catalog

Paralegal Studies Certificate Program This American Bar Association (ABA)-Approved Paralegal Studies Certificate Program qualifies aspiring paralegals for entry-level positions in the field, whether in law offices, corporations, government agencies, or other organizations. Obtaining a paralegal certificate also is an excellent option for existing paralegals who seek to differentiate themselves, increase earning potential, and meet or exceed the educational requirements dictated by California law. Paralegals cannot provide legal advice, except as directed by an attorney, nor can they establish a client/business relationship or represent a client in court. ADMISSION REQUIREMENTS This program requires that students have completed at least 80 quarter (53 semester) units of academic college credit. Of these 80 units, 27 must be from at least 3 areas of liberal studies (e.g., humanities, social studies, science, math, English). Applicants are admitted to this program in the fall and spring quarters only.

ALUMNI DISCOUNT Cal State East Bay Paralegal Studies alumni may audit additional Paralegal Studies courses and pay 50% of the listed course fee. (Audited classes do not meet requirements for the Paralegal Studies Certificate Program.) CONTACT Dwight Dickerson, Esq. Program Director (510) 885-2311 dwight.dickerson@csueastbay.edu Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu

Legal Studies

APPLYING TO THE PROGRAM Students must complete a Certificate Program Application when applying to this program.

TRANSFER CREDIT It is possible to transfer credit for up to two paralegal courses from other ABA-approved institutions. Contact the program coordinator for further information.

Applicants must also submit an official transcript verifying previous coursework, and a general statement of their personal objectives and interest in the paralegal profession. CERTIFICATE REQUIREMENTS To earn a Paralegal Studies Certificate, students must complete 9 required courses, 1 elective course, and an internship within three calendar years from their start date. A grade of â&#x20AC;&#x153;Câ&#x20AC;? or better is required for a class to count towards the certificate.

For more information, visit: www.ce.csueastbay.edu/catalog

COURSES Select Paralegal Studies courses are available online, but please note that a minimum of four classes must be taken on-campus to earn your certificate. Visit www. ce.csueastbay.edu/certificate/paralegal for more information. Prerequisite course for students with no previous legal experience: EXSP 8220 Introduction to Paralegalism Required courses: ENGL 7017 Legal Research & Writing I ENGL 7018 Legal Research & Writing II POSC 7011 Introduction to Law POSC 7012 Litigation I POSC 7013 Litigation II POSC 7022 Personal Injury and Tort Litigation POSC 7023 Contract Law POSC 7040 Computer Applications for Paralegals POSC 7042 Ethics and Professional Responsibility Internship course:

POSC 7056 E-Discovery, Advanced Legal Research, and Motion Writing POSC 7060 Patent Law Workshop course: EXSP 8459 Career Seminar for Paralegals COURSE DESCRIPTIONS Prerequisite course for students with no previous legal experience: EXSP 8220 Introduction to Paralegalism This noncredit course introduces the paralegal profession and provides an overview of the role of a paralegal, the professional responsibilities and opportunities for a paralegal, the organization and management of law offices, and the skills expected of a paralegal. Students also will be introduced to: California and Federal court systems; the differences between trial and appellate courts; sources of law, including the Constitution, common law, and statutory law; the basic differences between criminal law and civil law; and essential legal vocabulary and symbols. Required courses: ENGL 7017 Legal Research and Writing I

POSC 7009 Family Law

This course provides an introduction to the location and use of legal research tools, and the analysis of written expression of current law as applied to given factual situations. Students will write case briefs, memoranda of law, and points and authorities. Through law library assignments, students will become familiar with, and be able to use: state and national reports, statutes, Shepardâ&#x20AC;&#x2122;s Citations, legal digests, encyclopedias, treatises, and form books. Tuition includes Westlaw access.

POSC 7021 Criminal Law

ENGL 7018 Legal Research & Writing II

POSC 7020 Paralegal Internship Elective courses: POSC 7004 Corporate Law POSC 7006 Real Estate Law

POSC 7025 Interviewing and Investigating POSC 7027 Wills & Trusts POSC 7029 Immigration Law POSC 7031 Intellectual Property POSC 7033 Employment Law POSC 7037 Evidence for Paralegals

Build upon the basic legal analytical skills taught in Legal Research and Writing I. The emphasis of this course is on the formal presentation of research findings in memoranda of law, but it also provides an introduction to persuasive writing, and covers communication skills in client and witness interviewing, fact gathering, and investigation. Students will learn to use form books to draft pleadings, instruments, and discovery.

For more information, visit: www.ce.csueastbay.edu/catalog

POSC 7011 Introduction to Law This course provides an introduction to the legal system. Students will study the sources of law; the California and Federal court systems; the litigation process in civil, criminal, and administrative courts; investigative techniques; and trial preparation. An introduction to contracts, torts, crimes, property law, business law, family, and estate law also is provided. POSC 7012 Litigation I Learn the overall structure of a civil law suit, including preand post-litigation considerations, during this first course in a two-course series. Students will prepare pleadings, motions, and other litigation-related documents, and become familiar with discovery method and trial preparation. Through in-class demonstrations and hands-on experience, students also will be instructed on the use of the legal software, Legal Solutions. This course stresses the real-world work done by paralegals to assist attorneys in processing civil cases to their completion. POSC 7013 Litigation II

POSC 7022 Personal Injury and Tort Litigation Learn the substantive law governing torts, and tort theories of liability, distinguishing between negligence, strict liability, and intentional tort. Topics include: initial steps in handling personal injury; mock client interviews and evaluation of damages; bodily injury; claim settlement; filing suit; discovery; trial preparation; and trial process. POSC 7023 Contract Law During this introductory course in contract law, students will learn the elements of a valid contract, as well as the rights and obligations of parties and defenses to formations of a contract. Emphasis is placed on the paralegalâ&#x20AC;&#x2122;s role in interviewing clients, research, and working with cases and codes. Students will discuss reading, summarizing, and interpreting contracts, as well as drafting them.

This course explores current law firm computer applications in the areas of document creation, database management, litigation support, and Internet research. Emphasis is placed on database, spreadsheet, word processing, and other applications as they are used to support paralegal functions. Popular legal software such as Word, Excel, Access, Abacus Law, Time slips, and Summation will be demonstrated. This course focuses on the use of computers in small and solo law practices. POSC 7042 Ethics and Professional Responsibility for Paralegals Learn and understand the rules of ethics, professional responsibilities, and conduct developed by the State Bar of California and American Bar Association. Study the standards of professional responsibility and code of ethics set by NALA and NFPA for paralegals. Conflict of interest rules, analysis of unauthorized practice of law (UPL), and ABA guidelines for the utilization of legal assistant services are discussed in this course, in relation to the ethical issues and dilemmas faced by paralegals working in traditional legal placements, law firms, and corporations, as well as by freelance or independent paralegals. Internship course: POSC 7020 Paralegal Internship This internship bridges the gap between the classroom and the legal marketplace. Students are placed in a legal setting of their choice for practical, on-the-job experience in a law firm, corporation, or other legal environment. Requirements for the class are: 120 hours of internship work, attendance at three mandatory seminar meetings, and completion of a journal of work performed during the internship. Students must get pre-approval from the Paralegal Program Director if they want to find their own internship position. Prerequisite: All nine required Paralegal Studies program courses. Elective courses: POSC 7004 Corporate Law Become familiar with the various forms of doing business, such as: proprietorship, partnership, limited partnership, limited liability company, corporation, nonprofit, and professional corporation. The focus of this course is on gathering information from clients, identifying needs and information best suited to the situation, identifying relevant forms, obtaining sample forms and modifying them as appropriate, and preparing all necessary forms and agreements.

For more information, visit: www.ce.csueastbay.edu/catalog

Legal Studies

Students will continue their work from Litigation I in this second course of the two-course series. They will prepare pleadings, motions, and other litigation-related documents, and become familiar with discovery method and trial preparation. This course stresses the real-world work done by paralegals to assist attorneys in processing civil cases to their completion.

POSC 7040 Computer Applications for Paralegals

POSC 7006 Real Estate Law

POSC 7029 Immigration Law

This course provides an extensive background in real property law. Topics include: titles, estates, and sales agreements; security devices, such as mortgages/notes secured by deeds of trust; multiple ownership; future interests; rights and duties of landowners and tenants; and contracts and financing. Emphasis is on the formality of acquisition and analysis of the respective rights and duties of persons dealing with their own and others realty. Assisting the attorney in solving real property problems also will be discussed.

This practice-oriented overview of immigration law focuses on immigration procedure in the following areas: family and employment visas, political asylum, labor certificates, and non-immigration visas. Students will gain an understanding of immigration theory and practice, and develop the practical skills needed to prepare forms and supporting documents, as well as handle client interviews and case preparation.

POSC 7009 Family Law This introduction to family law theory and practice includes topics such as: legal concepts underlying family law, purpose and preparation of dissolution pleading from initiation of the action to the final judgment, how to handle complete community assets, dealing with custody and visitation problems, practical necessity of enforcement of judgment, and software packages for family law. POSC 7021 Criminal Law Study criminal law in California, both substantive and procedural, from the initial crime through the appeals process. Both the prosecutorial and defense positions are examined, with emphasis on discovery, case preparation, pretrial motions, trial, judgment, and sentencing. POSC 7025 Interviewing and Investigating This course provides an in-depth study of the principles, methods, and investigative techniques utilized to locate, gather, document, and disseminate information relevant in law offices. Emphasis is placed on developing interviewing and investigating skills to help paralegals communicate effectively and on recognizing ethical problems that they may be confronted with in the legal field. Learn how to become an effective paralegal that can assist attorneys in interviewing and investigating clients, witnesses, experts, and other parties in legal matters. POSC 7027 Wills and Trusts Gain an understanding of the estate planning process, including basic vocabulary, will drafting, and tax reduction techniques such as the use of trusts, marital deduction, and lifetime transfers. Develop and practice the skills needed to gather relevant estate planning information, identify legal problems, and prepare first drafts of estate planning documents.

POSC 7031 Intellectual Property: Copyrights and Trademarks This course introduces general principles of copyright and trademark law and the paralegalâ&#x20AC;&#x2122;s role. The rights and limitations of copyright, the nature of authorship, and copyright formalities also are covered. Students will learn the nature of state and federal rights in the area of trademark, state registration, and the rights of publicity. POSC 7033 Employment Law Gain an overview of employment law, and participate in discussions on the latest developments in this dynamic area. Topics include: sexual harassment; pregnancy disability and family leave; wrongful termination; antidiscrimination law; employee benefits; occupational safety and health; and labor union/management relations. POSC 7037 Evidence for Paralegals This course prepares paralegals to assist in properly collecting, preserving, presenting, and coordinating evidence at the pretrial and trial levels, given factual situations. Students will write case briefs, memoranda of law, and points and authorities. Through law library assignments, students will become familiar with and be able to use state and national reports, statutes, Shepardâ&#x20AC;&#x2122;s Citations, legal digests, encyclopedias, treatises, and form books. Tuition includes Westlaw access. POSC 7056 E-Discovery, Advanced Legal Research, and Motion Writing The class addresses the preparation of motions in discovery disputes and other cases, including declarations, notice of motions, Memorandums of Points and Authorities and other supporting documents. The class also covers advanced legal research, including computerized legal research through Westlaw, and the location of primary and secondary authority for inclusion in settlement conference statements, motions and other pleadings filed with the court.

For more information, visit: www.ce.csueastbay.edu/catalog

POSC 7060 Patent Law This course covers the general principles of, and the paralegal’s role in, patent law. The rights and limitations of patents, statutory patentability requirements (novelty, nonobviousness, and usefulness), and different types of U.S. and foreign patents (utility, plant, design, and software) are covered. Students will learn how to help a patent attorney prepare and file a patent application with claims, gain handson experience performing patentability searches on the Internet, and prepare practice responses to Office Actions from the U.S. Patent Office. Workshop course: EXSP 8459 Career Seminar for Paralegals Workshop will cover: Editing and updating your existing resume to adapt it to the legal marketplace, preparing targeted cover letters, and learning what employers are really looking for when they interview job seekers, as well as how to prepare for the “stress interview” and “situational interview.”

Legal Studies

For more information, visit: www.ce.csueastbay.edu/catalog

Medical and Healthcare CERTIFICATE PROGRAM EKG Technician. . . . . . . . . . . . . . . . . . . . . . 59 Medical Billing and Coding. . . . . . . . . . . . . 60 Online Medical and Healthcare Programs . . 61

EKG Technician Certificate Program The EKG Technician Certificate Program provides aspiring EKG technicians with the skills required to take on this critical role. The certificate also prepares students to take the Electrocardiograph (EKG) Technician exam as well as other national certification exams sponsored by the American Society of Phlebotomy Technician (ASPT). Students who take advantage of this comprehensive program will receive hands-on training that includes performing EKGs on fellow classmates, before which they will acquire a thorough grounding in the cardiovascular system, medical disease processes, electrocardiography, echocardiography, and other areas. ADMISSION REQUIREMENTS Admission to the EKG Technician Certificate Program is open to any interested student who can satisfactorily complete the coursework. CERTIFICATE REQUIREMENTS To earn an EKG Technician Certificate, students must complete 1 required course.

REQUIRED COURSES EXSP 8831 EKG Technician COURSE DESCRIPTIONS EXSP 8831 EKG Technician This comprehensive 50-hour certification program prepares students to function as EKG Technicians and to take the Electrocardiograph (EKG) Technician exam as well as other national certification exams sponsored by the American Society of Phlebotomy Technician (ASPT). This course will include important practice and background information on anatomy of the heart and physiology, medical disease processes, medical terminology, medical ethics, legal aspects of patient contact, laboratory assisting, electrocardiography, and echocardiography. Additionally, students will practice with equipment and perform hands on labs including introduction to the function and proper use of the EKG machine, the normal anatomy of the chest wall for proper lead placement, 12-lead placement, and other clinical practices.

Medical & Healthcare

Students will need to pass Electrocardiograph (EKG) Technician Exams and other exams for state and national certification administered by the American Society of Phlebotomy Technicians (ASPT). CONTACT Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu

For more information, visit: www.ce.csueastbay.edu/catalog

Medical Billing and Coding Certificate Program The California State University, East Bay Certificate in Medical Billing and Coding gives individuals interested in healthcare careers the necessary skills to obtain a position as a medical biller or coder in a hospital, medical clinic, physicianâ&#x20AC;&#x2122;s office, or insurance company. Those who follow this certificate program with the suggested practical work experience may be qualified to sit for the American Academy of Professional Coders (AAPC) Exam, the Certified Professional Coder Exam (CPC or CPC-H Apprentice), the American Health Information Management Associationâ&#x20AC;&#x2122;s Certified Coding Associate (CCA) Exam, and/or other national certification exams. ADMISSION REQUIREMENTS Admission to the Medical Billing and Coding Certificate Program is open to any interested student who can satisfactorily complete the coursework. CERTIFICATE REQUIREMENTS To earn a Medical Billing and Coding Certificate, students must complete 1 required course. CONTACT Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu

REQUIRED COURSES EXSP 8833 Medical Billing and Coding COURSE DESCRIPTIONS EXSP 8833 Medical Billing and Coding This combined 80 hour billing and coding course offers the skills needed to solve insurance billing problems, how to manually file claims (using the CPT and ICD-9 manual), complete common insurance forms, trace delinquent claims, appeal denied claims, and use generic forms to streamline billing procedures. The course covers the following areas: CPT (Introduction, Guidelines, Evaluation, and Management), specialty fields (such as surgery, radiology, and laboratory), ICD-9 (Introduction and Guidelines), and basic claims processes for medical insurance and third party reimbursements. Students will learn how to find the service and codes using manuals, (CPT, ICD-9, and HCPCS). After obtaining the practical work experience (6 months to 2 years), students who complete this course could be qualified to sit for the American Academy of Professional Coders (AAPC) Exam, the Certified Professional Coder Exam (CPC or CPC-H Apprentice), the American Health Information Association (AHIMA) Certified Coding Associate (CCA) Exam, and/or other national certification exams.

For more information, visit: www.ce.csueastbay.edu/catalog

Online Medical and Healthcare Certificate Programs California State University, East Bay offers a specialized group of online certificate programs that provide vital medical office training and prepares students for entry-level, clerical positions within the medical field. ADMISSION REQUIREMENTS Admission to the Online Medical and Healthcare Certificate Programs are open to any interested student, 18 years or older with a high school diploma or GED equivalency, who can satisfactorily complete the coursework. CERTIFICATE REQUIREMENTS To earn an Online Medical and Healthcare Certificate, students must complete 1 required course per each certificate option. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

COURSES There are no “required” or “elective” courses. Students are free to choose from any of the options offered, in order to complete the certificate(s) of their choice. COURSE DESCRIPTIONS EXSP 8519 Pharmacy Technician The Pharmacy Technician Certificate Program prepares aspiring pharmacy technicians for entry-level positions in this critical and fast-growing field. Students who complete the certificate also will be ready to take the Pharmacy Technician Certification Board (PTCB) Exam. This online program pairs students with an instructor for one-on-one assistance, and includes a 40-hour externship. EXSP 8848 Medical Terminology This nationally recognized online course for healthcare professionals introduces elements of medical terminology, such as the etymology of words used to describe the human body. Students learn to apply proper terminology and spelling for major pathological conditions. We are proud to be one of the few universities able to offer this course.

Medical & Healthcare

For more information, visit: www.ce.csueastbay.edu/catalog

Specialized Training CERTIFICATE PROGRAMS Criminal Justice . . . . . . . . . . . . . . . . . . . . . . 64 Freight Broker. . . . . . . . . . . . . . . . . . . . . . . . 65 Veterinary Assistant . . . . . . . . . . . . . . . . . . . 66 COURSES California State Notary Public Training. . . . 63

California State Notary Public Training Our California State Notary Public Training courses are valuable to new and experienced Notaries, and will offer just what you need to succeed as a Notary Public. Presented by Notary Public Seminars, Inc., a leading Notary Public course provider in California for 15 years, these courses are valuable to new and experienced Notaries. All courses offer just what you need to succeed as a Notary Public. CONTACT Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu

COURSE DESCRIPTIONS EXSP 8532 Become a Notary in One Day Start your own business, become a more valuable employee, provide customer service for your business or organization, earn additional income, or get recommissioned. This intensive one-day seminar is designed to equip you with everything you need to know to become an effective Notary. You will find out about new legislation as well as how to pass the official Notary exam (must be taken every 4 years), identify document signers, keep a journal, fill out certificates, and avoid lawsuits. The class includes a practice Notary Public Exam. EXSP 8535 Renew Your Notary Commission We will review all laws and regulations you are required to know to continue as a Notary during this 3-hour state required seminar. You must take the exam and be fingerprinted again. A 6-hour approved course must be taken first and there can be no lapse in your commission. Otherwise, you are required to take the 6-hour course again. EXSP 8536 Become a Certified Loan Signing Agent

For more information, visit: www.ce.csueastbay.edu/catalog

Specialized Training

California’s real estate industry is in need of notaries and others who would like to become loan document specialists. Find out how to contact the most profitable businesses that need the services of a Notary (as well as who your primary contact there should be), how to get signed up with successful signing services/agencies, and how to build your own business. In this highly informative seminar, we’ll take you through a practice loan package, where you’ll learn how to properly notarize loan packages, as well as how to negotiate your fee, and advertise yourself in your market, how to get called back for repeat business, and how to brand yourself as a professional. And as a bonus, you’ll take home a list of 50 loan signing companies that rely on the services of notaries. Prerequisite: No need to be a commissioned notary or to have received the results of your exam, but you must have completed a Notary class.

Criminal Justice Certificate Program The Criminal Justice Certificate Program provides an opportunity for students interested in criminal justice to gain a broad overview of the field by incorporating a basic introduction to the criminal justice system, criminal law, policing, crime prevention, corrections, and victimology. These courses provide foundational knowledge in each of the facets of the criminal justice system, and better prepare students with the know-how to access information regarding creative ideas and solutions to crime-related concerns. ADMISSION REQUIREMENTS Admission to the Criminal Justice Certificate Program is open to any interested student who can satisfactorily complete the coursework. CERTIFICATE REQUIREMENTS To earn a Criminal Justice Certificate, students must complete 5 required courses. A grade of C (2.0) or better is required for all courses to be counted toward the certificate. CONTACT Silvina Ituarte, Ph.D. Program Coordinator (510) 885-3929 silvina.ituarte@csueastbay.edu

REQUIRED COURSES CRJA 7000 Administration of Justice CRJA 7001 Police Community Relations CRJA 7002 Corrections and Criminal Justice CRJA 7003 Crime Prevention and Control CRJA 7004 The Crime Victim COURSE DESCRIPTIONS CRJA 7000 Administraton of Justice Survey of the various components of the U.S. criminal justice system, emphasizing police, court, and corrections administration. A historical and philosophical overview of justice administration will be presented. CRJA 7001 Police Community Relations The relationship between justice administration and the public will be examined, with particular emphasis on police relations with ethnic and sexual minorities, and juvenile and adult offenders. CRJA 7002 Corrections and Criminal Justice The legal aspects of juvenile and adult corrections. Topics such as investigative techniques in corrections, including probation and parole, the analysis of concepts of rehabilitation, punishment, and revenge will be covered. CRJA 7003 Crime Prevention and Control Concepts of planning and implementation of crime prevention and control systems. The role of security in urban society and civilian involvement in crime prevention. CRJA 7004 The Crime Victim Examine the criminal justice system from the perspective of the victim and the victimâ&#x20AC;&#x2122;s needs/concerns. Various facets of victimology will be covered, including victimization data, victim compensation, psychological impacts of crime on victims, and alternatives to current remedies.

For more information, visit: www.ce.csueastbay.edu/catalog

Freight Broker Training Certificate Program The nationally-recognized Freight Broker Training Certificate Program is a compelling option for those looking to start their own home-based business. Students who take advantage of the program will acquire the knowledge necessary to break into the largest growing sector of the $400+ billion transportation industry. The curriculum, written and taught by veteran freight specialists, covers the basics of setting up and running a freight brokerage or agency, with topics that include everything from broker laws and requirements to marketing yourself, setting rates, and overcoming shipper, carrier, and consignee challenges. ADMISSION REQUIREMENTS Admission to the Freight Broker Training Certificate Program is open to any interested student who can satisfactorily complete the coursework.

REQUIRED COURSES EXSP 8844 Freight Broker Training COURSE DESCRIPTIONS EXSP 8844 Freight Broker Training Become a part of the exciting trucking, freight logistics, and transportation industries as a licensed freight broker, or as a freight broker agent. Students will learn the “how-to’s” of building up a freight brokerage or agency. From licensing to operations, to sales and marketing, students learn the basics of how to run a freight brokerage or agency. This course arms graduates with the information needed to succeed in the freight brokerage business, and can help lead to a rewarding career in this field.

CERTIFICATE REQUIREMENTS To earn a Freight Broker Training Certificate, students must complete 1 required course.

Specialized Training

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

For more information, visit: www.ce.csueastbay.edu/catalog

Veterinary Assistant Certificate Program The California State University, East Bay Veterinary Assistant Certificate Program will appeal to those who would like to work in a veterinary office, but lack the necessary preparation.

REQUIRED COURSES

Students who take advantage of Cal State East Bay’s program will acquire the range of knowledge and skills that prospective employers expect. The curriculum covers topics from veterinary medical terminology and veterinary office practices to recognizing signs and symptoms of illness and assisting a veterinarian with surgical and treatment procedures.

COURSE DESCRIPTIONS

ADMISSION REQUIREMENTS Admission to the Veterinary Assistant Certificate Program requires that students should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word recommended), and have a command of English grammar and punctuation. No veterinary office work experience is required.

EXSP 8527 Veterinary Assistant

EXSP 8527 Veterinary Assistant Enjoy the rewards of working with animals! The Veterinary Assistant Certificate Program will teach you how to help keep animals healthy, care for them when they’re ill, and assist veterinarians in their offices. Learn how to interact with animals and their owners, understand veterinary medical terminology, assist with surgical and treatment procedures, and more. You’ll get valuable information about animal-related issues, from care and handling, to veterinary practice and administration, all with our online, self-paced program.

CERTIFICATE REQUIREMENTS To earn a Veterinary Assistant Certificate, students must complete 1 required course. CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

For more information, visit: www.ce.csueastbay.edu/catalog

Test Preparation COURSES CBEST Workshops. . . . . . . . . . . . . . . . . . . . 69 Get the Right Answer: A Mathematics Refresher Course. . . . . . . . . . . . . . . . . . . . . . 69 Project Management Professional (PMP速) Exam Preparation. . . . . . . . . . . . . . . . . . . . . 69 Reading Comprehension & English Grammar Review for TEAS & Standardized Tests. . . . 68 TEAS Test Preparation for Math . . . . . . . . . 68 TEAS Test Preparation for Science . . . . . . . 68

Test Preparation Courses Give yourself every advantage when taking the GMAT, GRE, CBEST, CPSM, or other examination for college admissions or professional certification with California State University, East Bay Continuing Educationâ&#x20AC;&#x2122;s comprehensive and affordable test preparation courses. CONTACT Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

COURSE DESCRIPTIONS EXSP 8596 TEAS Preparation for Math This workshop is designed to prepare students to maximize their score on the Mathematics section of the Test of Essential Academic Skills (TEAS), a requirement for entrance into nursing programs. The course will cover TEAS content, including Numbers and Operations, Measurement, Data Interpretation, and Algebraic Applications. The two-day course will explore effective test-taking tips and introduce innovative and practical approaches to solving math problems. Through practice exercises and practice tests, students will identify personal strengths and weaknesses, reduce test anxiety, and improve their math skills. Upon completion of this course, students will be able to apply their knowledge to meet the requirements and achieve the best possible score on the exam. EXSP 8597 TEAS Preparation for Science This workshop is designed to prepare students to maximize their score on the Science section of the Test of Essential Academic Skills (TEAS), a requirement for entrance into nursing programs. The course will cover TEAS content, including basic concepts in Physics, Chemistry, and Biology. The one-day course will explore effective test-taking tips and introduce innovative and practical approaches to answering science questions successfully. Through practice exercises and practice tests, students will identify personal strengths and weaknesses, reduce test anxiety, and improve their science skills. Upon completion of this course, students will be able to apply their knowledge to meet the requirements and achieve the best possible score on the exam. EXSP 8595 Reading Comprehension and English Grammar Review for the TEAS and other Standardized Tests This English Grammar section will help those who would like to brush up on their grammar skills and knowledge, and for students preparing for any of the many standardized tests to meet a requirement for academic or professional advancement, and is especially helpful for nursing students preparing for the TEAS Exam. Topics include syntax rules, word usage, vocabulary, and spelling. This two-day course is designed to improve studentsâ&#x20AC;&#x2122; reading comprehension and usage of the English language so that they may succeed at school on tests and in their professions.

For more information, visit: www.ce.csueastbay.edu/catalog

EXSP 8729 Project Management Professional (PMP®) Exam Preparation The Project Management Institute (PMI) Project Management Professional (PMP)® Certification has proven to be the most important credential for project managers, both those in the job market and those who want to formalize their organization’s project management expertise. This course prepares students to complete the application, study for, and pass the PMP® Certification Examination. This course is based on the 4th edition of the Project Management Body of Knowledge (PMBOK)® Guide which will be the basis for the PMP® exam. The course consists of five all-day classroom sessions in which we will introduce and discuss the PMI project management terminology and process framework. Applicants must know this information to pass the exam. Students discuss the practical application of the project management processes and practice answering questions similar to those they could encounter on the PMP® Examination. The classroom sessions are augmented by online exercises and practice exams. This course qualifies for the 35 hours of project management specific training that is required on the PMP®/CAPM application.

NCR 9583 CBEST Math Workshop This course is designed for students seeking a math review. It covers all of the arithmetic, algebra, measurement, and geometry concepts and skills covered in the CBEST Exam. Test-taking strategies, techniques for solving word problems, and alternative problem-solving methods also are discussed. NCR 9584 CBEST Reading Workshop This course helps students prepare to take the CBEST Examination by reviewing reading in four, three-hour sessions. Sample questions are provided, and strategies for passing the test are emphasized. NCR 9585 CBEST Writing Workshop Prepare for the CBEST Examination by reviewing writing skills in four, three-hour sessions. Sample questions are provided, and strategies for passing the test are emphasized.

EXSP 8873 Get the Right Answer: A Mathematics Refresher Course

For more information, visit: www.ce.csueastbay.edu/catalog

Test Preparation

This four-day course will de-mystify math and offer unique strategies, secrets, and shortcuts to solving a variety of math problems. The content will cover selected topics from basic math to elementary algebra and basic geometry. Either as a review before you take more advanced mathematics courses or as part of your preparation for a standardized math test (such as CBEST, CLEP, CODESP, ELM, GMAT, GRE, NET, or TEAS), this course helps you brush up on essential math skills.

Special Programs International English Language Testing System (IELTS). . . . . . . . . . . . . . . . . . . . . . . 71 International Programs. . . . . . . . . . . . . . . . . 72 Osher Lifelong Learning Institute. . . . . . . . . 73 Open University . . . . . . . . . . . . . . . . . . . . . . 74 Veteranâ&#x20AC;&#x2122;s Affairs Benefits. . . . . . . . . . . . . . . 75

International English Language Testing System (IELTS) California State University, East Bay is an official testing center for IELTS, the International English Language Testing System. IELTS provides a valid, reliable assessment of the level of English language skills of applicants for education, immigration, or entry to key professions. IELTS measures test takersâ&#x20AC;&#x2122; ability to communicate in English across all four language skillsâ&#x20AC;&#x201D;listening, reading, writing, and speaking. The IELTS consists of a paper-based test and a one-on-one live interview. Both are usually conducted on the same day. The test is given once a month on the CSUEB Hayward Campus which offers good public transportation access and easy parking on test days. For general information about the test, please visit www. ielts.org. For information about taking the IELTS at CSUEB, please visit www.csueastbay.edu/ALP/IELTS.

Special Programs

For more information, visit: www.ce.csueastbay.edu/catalog

International Programs California State University, East Bay provides a range of short-term, non-degree programs that allow international students – just starting off or in mid-career – to advance their skills, specialize in a specific subject area, or prepare for a post-graduate degree. Certificate and diploma programs require a four-year bachelor’s degree and a minimum TOEFL iBT of 71 or IELTS of 6.0. There is a $100 application fee for all programs. Students are encouraged to submit their applications at least 10 weeks prior to quarter start date. CONTACT International Admissions for Non-Degree Programs alpgen@csueastbay.edu (510) 885-2358 International Admissions for Degree Programs iao@csueastbay.edu (510) 885-7571 PROGRAM DESCRIPTIONS English Language Program This intensive English Language Program teaches a wide variety of English skills for general purposes and for academic preparation. The core curriculum offers six levels of instruction, from beginning to advanced, in Writing, Listening and Speaking, and Reading and Vocabulary. Students also take electives and IELTS Preparation and participate in weekly activities outside class designed to improve their English. International Business Diploma International students have the option to participate in this program in either a two-quarter (6 month) or three-quarter (9 month) program variation. Students who successfully complete the nine-month option are eligible to apply for optional practical training (OPT), which allows 12 months of full-time on-thejob training. The program curriculum focuses on the practical aspects of international business including logistics, finance, marketing, and international management.

Paralegal Studies Certificate Program This ABA-approved certificate program prepares graduates for entry-level positions in law offices, organizations, and government agencies. Applicants are admitted to the program in the fall and spring quarter only. Pre-MBA Program This program, co-sponsored by the CSUEB College of Business and Economics, is designed to assist the international student community in achieving acceptance into a MBA Program through a combination of admissions advising and coordination, GMAT and IELTS preparation courses, and MBA foundation course work. TESOL Certificate Program This academic program provides a solid theoretical and practical background for people who plan to work in the field of Teaching English to Speakers of Other Languages (TESOL) anywhere in the world. Courses are designed to examine current and effective teaching techniques in the second language classroom. Visiting Student Program The Visiting Student Program is designed to allow international students who meet the required standards in English proficiency to experience one or more quarters of undergraduate study at Cal State East Bay. This program is ideal for: students in their “gap” year between high school and university, students who want to take a break from their studies at a university in their home country, or students who want to take university courses for the cultural experience and the practice in using English.

For more information, visit: www.ce.csueastbay.edu/catalog

Osher Lifelong Learning Institute The Osher Lifelong Learning Institute (OLLI) at Cal State East Bay (CSUEB) provides a learning environment for mature learners which fosters creativity, self-discovery, and peer education. OLLI at CSUEB provides opportunities for intellectual stimulation and learning to mature students (50+) in Alameda and Contra Costa Counties, with programs offered in Alameda, Castro Valley, Concord, Danville, Oakland, and Walnut Creek. We feature low-cost, exciting, and challenging lectures, courses, and field trips in the sciences, social sciences, arts, and humanities; all presented by Cal State East Bay emeritus faculty and other distinguished educators.

PROGRAM LOCATIONS Baywood Court 21966 Dolores Street, Castro Valley, CA 94546 (510) 733-2102

OLLI at CSUEB is sponsored by the Bernard Osher Foundation and California State University, East Bayâ&#x20AC;&#x2122;s Concord Campus and Division of Continuing and International Education.

Mastick Senior Center 1155 Santa Clara Avenue, Alameda, CA 94501 (510) 747-7510

CONTACT Kathleen Bryant Program Director (925) 602-6776 kathleen.bryant@csueastbay.edu MORE INFORMATION For more information about OLLI and event listings, please visit our Web site at www.scholarolli.com where you can also sign up to receive monthly updates.

Cal State East Bay, Concord Campus 4700 Ygnacio Valley Road, Concord, CA 94521 (925) 602-6700 Lake Park Retirement Residence 1850 Alice Street, Oakland, CA 94612 (510) 835-5511

Reutlinger Community for Jewish Living in Danville 4000 Camino Tassajara, Danville, CA 94506 (925) 648-2800 Walnut Creek Library 1444 N. Broadway Avenue, Walnut Creek, CA 94546 (925) 977-3340

Special Programs

MEMBERSHIP While membership is not required to attend OLLI at CSUEB events, OLLI members receive numerous benefits, including: free and discounted events, first rights to enroll, and exclusive member only events. As a member you not only support quality programs for mature learners, you also get a say in topic selection and program planning. So what are you waiting for? Individual, couple, annual, and multiyear memberships are available, and start at only $35 per year (even less for CSUEB alumni)!

For more information, visit: www.ce.csueastbay.edu/catalog

Open University Open University is a great opportunity for individuals to take regular university classes—both undergraduate and graduate level—at Cal State East Bay. Neither formal admission to the university nor transcripts are required to take advantage of this program. Taking courses through Open U. is ideal for those who wish to: • Take credit courses without being admitted to the university. (Credits earned can later be applied to a degree program, with certain restrictions.) • Examine a field of study before applying to a degree program. • Update their job skills or obtain professional training. • Improve their grade point average prior to applying to a university. Jump-start your college career with Open U. courses! Simply follow these four easy steps: 1. Qualify for Enrollment Most people qualify to take courses through Open U., including: members of the general public, former Cal State East Bay students or alumni; non-resident students not currently enrolled in a university program, and students disqualified from this or other institutions. Regularly enrolled, resident and non-resident students are not permitted to take courses through Open U. 2. Choose Your Courses Students may enroll in any of the 1,000+ courses listed in the university catalog, providing that the prerequisites are met. (Note: some departments have restrictions on graduate-level courses.) View upcoming courses in the online class schedule at www.csueastbay.edu/schedule. 3. Apply The Open University application process is now entirely online. Visit www.ce.csueastbay.edu/courses/open_university prior to enrolling for information about application instructions and deadlines. A separate Open University application must be submitted for each term in which you plan to enroll.

All students enrolling during the late add period, (beginning on the seventh instructional day of the term), must obtain permission numbers from the academic department offering the course. Therefore, since Open University students will not have access to register until the seventh instructional day of the term, it is important that Open University students obtain permission numbers prior to attempting to enroll. These permission numbers will provide students with the department consent necessary to enroll and it will be up to each individual department to determine if the department office or the instructor will distribute these permission numbers. Please keep in mind that permission numbers will not override class capacity and course requisites/prerequisites. Additionally, students should keep in mind that permission numbers are randomly generated, so the permission number that a student is given does not affect the student’s ability to enroll and/or the order in which they can enroll. Open University students enroll on a space-available basis, so if the class you’ve selected is closed, you may add yourself to the waitlist. The auto waitlist runs nightly and you will be enrolled if space becomes available. Please note there is no guarantee you will be added from a waitlist, but will be held responsible for the enrollment if you are enrolled from a waitlist. Students will not be added from the waitlist if there is a time conflict with another course, if they are already in the course but in a different section, or if the course would exceed the maximum allowable units for enrollment. Students may also choose regular or credit/no credit grading when they enroll online. For questions about Open University enrollment, contact Enrollment Management by phone at (510) 885-2784, or by e-mail at reg@csueastbay.edu. More information about Open U. can be found on the Continuing Education Web site at www.ce.csueastbay.edu. However, Continuing Education does not provide, accept, or process Open U. application forms.

4. Enroll Enrollment is done online through MyCSUEB beginning on the seventh day of the term, and ending on the last day of the add period. Students should begin attending classes on the first meeting date of the term to avoid missing any important course work.

For more information, visit: www.ce.csueastbay.edu/catalog

Veterans Affairs (VA) Benefits VA Educational Benefits

How do you Apply for Benefits?

Military, veterans, and eligible dependents can take advantage of tuition assistance for educational training provided by Continuing Education at Cal State East Bay. Our wide range of program offerings are comprised of courses that:

• If you’ve decided on a program:

• Prepare graduates for career and mid-career opportunities. • Are available in traditional in-classroom, online, and hybrid modes. • May offer transferable academic units to degree completion programs. • Do not require University admission. How to determine eligibility for MGIB benefits: Not sure if you or your dependents are eligible to receive VA benefits? Please contact www.gibill.va.gov for the most current information. What programs have been approved by the Department of Veterans Affairs? All Continuing Education degree and certificate programs have been pre-approved for Veterans benefits, with the exception of single course offerings not under VA approval. Please refer to the Department of Veterans Affairs Web site (www.gibill.va.gov), under “Education Programs” for the current listing of our approved certificate courses. Please note: Veterans Affairs must approve each program offered by a school or company. Know what courses have been approved before enrolling in any course.

Apply Online Go to www.gibill.va.gov and under “Apply for Benefits”, click on “Apply Online (VONAPP)”. Once you’ve completed the form, click on the Submit button to submit it electronically to VA. You must still print out the signature page and send it to the VA Regional Office address shown on the confirmation page you will receive following the submission of the application electronically through VONAPP. Be sure to write the VONAPP confirmation number at the bottom of each page since they will need your original signature to begin payments. Make sure to keep a copy of the application for yourself. If you’re on active duty, your Education Services Officer must also sign your application. If you know which program you’d like to take, you should also submit a copy of the printed form to Gail Turner (by mail at California State University, East Bay, Continuing Education Office, Attn: Gail Turner 25800 Carlos Bee Blvd, SA 1700, Hayward, CA 94542, or faxed to 510-885- 4817). Please make sure to include a cover letter with your contact information.

• If you haven’t decided on a program: If you haven’t decided on a program, or simply want a determination of your eligibility for the MGIB, submit the application (VA form 22-1990) to the appropriate VA regional office. If you are eligible, you’ll receive a Certificate of Eligibility showing how long you’re eligible and how many months of benefits you can receive.

Special Programs

For more information, visit: www.ce.csueastbay.edu/catalog

How Do I Receive My Payments? After you’ve filed an application and VA has found you’re eligible for benefits, receiving payments is a two-step process.

1. Certifying Your Enrollment. Contact Gail Turner to

submit your enrollment certification to the appropriate VA regional office.

2. Verifying Your Attendance. You must verify your

attendance each month. Go to www.gibill.va.gov, and click Information for Benefit Recipients, then Certify your Attendance (WAVE) or call 1-877-823-2378. Follow the instructions. When the system tells you that you’re certified, your verification is complete.

Please note that you won’t receive payment until VA receives and processes your verification.

Summary of California State University, East Bay Continuing Education Office Responsibilities

1. We will verify that the program you are enrolling in is

approved. (We will provide you with a list of approved programs upon request.)

2. We will certify your enrollment with the VA office in a timely and proficient manner.

3. We will provide all documents and information necessary for you to receive your VA educational benefits.

CONTACT Gail Turner Registration Coordinator gail.turner@csueastbay.edu (510) 885-2305

If you don’t receive your payment or verification form after 30 days of submitting your claim, immediately call 1-888-GIBILL-1 (1-888-442-4551). Whenever you contact VA, have your VA file number (usually your Social Security number) readily available. Summary of Student Responsibility

1. You must request benefits for each program in which you want to receive funding.

2. You must submit an official copy of the Certificate of

Eligibility, Veterans Statement of Student Understanding (form online or available in our office) along with your registration form and payment to Cal State East Bay, Continuing Education Office in order to apply for and receive your benefits.

3. You must verify your attendance each month with the Department of Veterans Affairs.

4. You must maintain satisfactory grades in your courses. VA will not allow payment for an “AU”- Audit grade.

5. Notify VA and Gail Turner each time you change your

address. Failure to do so may delay your payments from VA.

In accordance with the Code of Federal Regulations, students who are receiving VA educational benefits are required to conform to the rules and regulations of the training facility and maintain satisfactory conduct and progress.

For more information, visit: www.ce.csueastbay.edu/catalog

Business Services Conference and Meeting Facilities. . . . . . . . 78 Corporate Training Solutions. . . . . . . . . . . . 79

Conference and Meeting Facilities Located in the heart of downtown Oakland, California State University, East Bay’s Oakland Center provides corporations and non-profit organizations with an affordable, convenient, and state-of-the-art solution to their meeting and training needs.

CONFERENCE FACILITIES FEATURES All rooms include audio/video (AV) and Internet access.

The all-inclusive Oakland Center makes education, training, meeting, and conferencing hassle-free for corporations, non-profits, and working adults, offering:

• A computer training lab with the ability to install customized software solutions for your business needs

• Convenient location: Only 15 minutes to Oakland

Airport, 25 minutes to downtown San Francisco, easily accessible by car or public transportation, and close to major hotels, restaurants, and parking.

• State-of-the-art facility: All rooms are equipped with

high speed Internet access and A/V equipment, and feature optional tele- and video-conferencing capabilities.

• Onsite support: Trained, friendly staff provide meeting,

In addition, our facilities offer: • 5,600 square feet of flexible-format meeting rooms

• A 2,000 square foot multimedia-equipped conference room, including audio/video, wireless microphones, and amplified sound • Polycom video conferencing on a dedicated T-1 line • Wireless laptops available for use in any room • Dedicated, onsite technical support staff • Safe, convenient location, easily accessible by car and public transportation, with nearby lodging and parking facilities

catering, and technical support.

• Full-service solution: Rental packages and programs can be customized to meet the needs of groups from 6-160.

With the capacity to accommodate groups up to 160, Oakland Center conference facilities are ideally suited for: • Corporate meetings and trainings • Small to mid-sized conferences • Staff retreats and board meetings • Product shows and job fairs • Testing (board certification, GRE, etc.) • And more! CONTACT Kate White Center Director 1000 Broadway, Suite 109 Oakland, CA 94607 kate.white@csueastbay.edu (510) 208-7001 or (510) 208-7004 www.theoaklandcenter.com

For more information, visit: www.ce.csueastbay.edu/catalog

Corporate Training Solutions CUSTOMIZED, AFFORDABLE, LEARNING SOLUTIONS FOR YOUR BUSINESS

California State University, East Bay’s Division of Continuing and International Education offers your organization a onestop resource for all of its training needs. Our experts can help design a solution to fit your specific requirements, align training with business goals, or develop programs that help your organization stay competitive in an increasingly global marketplace. WHAT YOU CAN EXPECT • Practical, up-to-date information that enhances your employees’ knowledge, and improves on-the-job skills. • Knowledgeable, experienced instructors who deliver current, engaging programs. • Small, informal classes that maximize personal attention and focus on the most important issues. • Case studies, simulations, and real-life problem solving that encourage participation and enhance retention.

SAMPLE PROGRAMS • Management/Leadership Training • Supply Chain Management • Succession Planning and Workforce Career Management • Global Management Systems • Project Management • Desktop Software and Systems Training • Specialized IT Training Choose the experts in education to design your next training session. With over 50 years of experience, Cal State East Bay delivers excellence! CONTACT Kate White Director (510) 208-7004 kate.white@csueastbay.edu

• Quality materials that improve learning and provide a lasting resource. • Skills and credentials that help your organization meet current goals and future workforce needs. ADVANTAGES We offer a complete range of services, from assessment and curriculum design to course delivery and training management. Our programs are: • Custom designed: Course content can be customized to address the skill gaps and specific challenges of your employees.

Business Services

• Affordable: Clients tell us that we provide reasonablypriced services and help them save on travel costs. Find out how much you can save by having Cal State East Bay deliver programs in-house. • Flexible: We can deliver courses in a variety of formats at any one of our three campuses (Hayward, Concord, or Oakland), or at your work site. • Results-oriented: Coursework features practical, on-thejob applications, case studies, and current materials. Your employees gain the specific skills and knowledge they need to be productive and successful. • Expertly taught: With access to our large pool of faculty and community experts, we can provide the most qualified instructors for your training programs.

For more information, visit: www.ce.csueastbay.edu/catalog

Policies Course Credit. . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Course Enrollment. . . . . . . . . . . . . . . . . . . . . . . 81 Grades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Withdrawals and Refunds. . . . . . . . . . . . . . . . . 84

Policies COURSE CREDIT Academic Credit Courses conferring academic credit are numbered 1000 through 7999 and are divided into eight ranges. Many courses in this catalog are upper-division level extension (7000-7699) and graduate level extension (7700-7999).

Unit Equivalency Cal State East Bay teaches on a four-quarter, rather than a semester, schedule. Courses are measured in quarter units of credit, convertible to semester units. 10 hours of class time equal one quarter unit. A quarter-to-semester unit conversion chart is provided below.

Courses numbered 7000-7999 are usually applicable toward educational credits at Cal State East Bay, state clear credential, salary increments, and some state supplementary authorizations.

Quarter Units 1 2 3 4 5 6

With advisor approval, students may transfer up to 36 Continuing Education Units (CEUs) toward a bachelor’s degree, and up to 13 units toward a graduate degree at Cal State East Bay. Students should review the University’s transfer credit policy for complete details. To receive elective units in degree or credential programs at Cal State East Bay, students must request a letter grade (CR/NC is not acceptable). Continuing Education Credit Courses in this catalog numbered 8000 through 8999 carry CEUs, a nationally recognized measure of professional development which may apply toward re-licensure, promotion, or career advancement. Noncredit Noncredit courses, numbered 9000 through 9999, are designed for personal enrichment. Honors Credit A maximum of 15 units taken through Open University may be applied toward graduating with honors from the University. No other units taken through Cal State East Bay Continuing Education will be counted for honors.

COURSE ENROLLMENT Enrollment Cal State East Bay accepts enrollment by all adults (high school graduates, college students, and professionals) and does not discriminate on the basis of race, age, disability, marital status, religion, or sexual orientation. The University catalog lists the complete text of the University’s nondiscrimination policies. Cal State East Bay Continuing Education abides by these same policies. Schedule Changes A concerted effort is made to publish correct information. However, schedules are subject to change. Continuing Education reserves the right to discontinue, postpone, or combine classes and to change instructors without penalty. Announcements of cancellations will be made on or before the second class meeting. Visit our Web site for the most current information: www.ce.csueastbay.edu. Registration Advance registration is the best way to secure classes. If a class is full or cancelled, students will be notified by mail or, if time does not permit, by phone.

For more information, visit: www.ce.csueastbay.edu/catalog

Policies

Auditing Students may audit a course for purposes of instruction only. While auditors are not required to do assignments or to take examinations, they are required to officially register and pay the same fee as students who enroll for credit.

Semester Units 2/3 1 1/3 2 2 2/3 3 1/3 4

If students have never taken courses from us before, we ask for a social security number (SSN) and date of birth during the registration process, to ensure that a unique record is created in our registration system. Under California law, students are not required to provide us with their SSN. However, to take advantage of tax credits such as the Hope and Lifetime Learning Credits, students will need to provide a valid SSN so that we may report their tuition expenses to the IRS. We only ask for a student’s SSN and date of birth once. After the initial enrollment, a University NetID will be assigned to the student, which will enable him/her to register for Continuing Education courses online as well as take advantage of numerous University services. Registration is incomplete until full tuition and fees have been paid. Registrations and fees must be submitted no later than the first meeting of the course. Payment at a first class meeting may be accepted if space is available and the instructor approves. Late registrations are subject to a $25.00 late fee. These policies apply to both credit and non-credit courses. Course Cancellation Cal State East Bay Continuing Education reserves the right to cancel courses without prior notification up to and including the first day of class because of low enrollment, instructor/ faculty availability, or other reason. In the event of course cancellation, all registration fees will be held in the student’s accounts and may be applied to a rescheduled offering of the course, transferred to apply toward another course registration, or refunded to the student. Administrative Fees Late Registration—$25.00

GRADES Posting of Grades The Family Educational Rights and Privacy Act prohibits grade information from being provided over the telephone. Grades are posted to the Web approximately 16 days after the end of each quarter. Students can check their grades through MyCSUEB (my.csueastbay.edu), using their University NetID. Official transcripts are available for order after grades have been posted online. Grading Chart The grading chart below, used in regular University instruction, also applies to the grading of Continuing Education courses. It is the student’s responsibility to be aware of the grading and academic policies and procedures, which can be found in the University catalog at www.csueastbay.edu/ ecat. Grade Points A Excellent 4.0

A- Excellent 3.7

B+ Good 3.3 B Good 3.0 B- Good 2.7

C+ Satisfactory 2.3

C Satisfactory 2.0

C- Satisfactory 1.7

D+ Poor 1.3

Returned Check—$25.00

D Poor 1.0

See the Records and Withdrawal sections for other applicable fees.

F Failing 0 CR Credit 0

No Credit

For more information, visit: www.ce.csueastbay.edu/catalog

Administrative Grading Symbols RP Report in Progress

Incomplete (Authorized)*

Incomplete Charged*

Report Delayed

Withdrawal

Withdrawal Unauthorized**

Audit

* An “I” must normally be made up within one calendar year of the end of the term during which it is assigned. If the incomplete grade is not completed within the approved time period, the “I” will convert to “IC,” which is counted as an “F” in GPA calculations. ** A “WU” is assigned when a student has not withdrawn from a course and also has failed to complete course requirements. This is counted as an “F” in GPA calculations. See “Withdrawals and Refunds” section for more details. Incomplete Grades It is the student’s responsibility to request a grade of incomplete for any classes. Instructors assign such grades only if the student has completed a definable portion of work, and only if the student has supplied pertinent information to the instructor to justify the request. If the instructor agrees that the student’s request for an incomplete is justified, the instructor and student must complete and sign a Report of Incomplete Grade Form. This form outlines the rationale for an incomplete grade, specifying what course requirements must be completed in order to assign a final grade. The Report of Incomplete Grade form can be obtained in person from the Continuing Education Office, or by calling (510) 885-3605.

RECORDS Official Records California State University, East Bay is authorized under the Family Educational Rights and Privacy Act of 1974 (Buckley Amendment) to release “directory information” concerning students, unless the campus has received prior written objection from the student stating that information is not to be released. Questions regarding student prerogatives under this Act should be directed to the Office of Academic Services and Programs. The full text of the Act, as amended, also is available for inspection. Verification of Enrollment Students may obtain a “Verification of Enrollment” online through MyCSUEB at www.my.csueastbay.edu. Official Transcript Official transcripts of your University and Continuing Education record may be requested by mail, in person, or online. If ordering in person or by mail, the fee for the first official transcript is $4.00. The fee for additional official transcripts prepared at the same time is $2.00 each, for up to ten transcripts. If ordering online, the fee for the first official transcript is $6.00. The fee for additional official transcripts prepared at the same time is $4.00 each for up to ten transcripts. Online Orders Official transcripts ordered online are available through a third party service, Credentials, Inc. Log in directly to Credentials, Inc. to place a transcript order or to check the status of your order. Orders placed directly with Credentials, Inc. require a written signature authorization by fax or mail. A NetID is not required to place this order. If you know your NetID, you may order a transcript without the written signature authorization. Log in to MyCSUEB at www.my.csueastbay.edu and select “Order a Transcript”.

For more information, visit: www.ce.csueastbay.edu/catalog

Policies

In Person or By Mail Bring a completed Transcript Request Form to the Enrollment Information Center in the Student Services and Administration Building (SA) on the Hayward Campus, or the Academic Service Center in the Academic Services Building on the Concord Campus, or mail your request to Cal State East Bay, Office of Records, 25800 Carlos Bee Blvd. Hayward, CA, 94542

Obtaining Unofficial Transcripts Students may view online and print an unofficial transcript at any time by logging onto MyCSUEB at www.my.csueastbay. edu using their NetID and selecting “View Unofficial Transcript”. When Transcripts May Not Be Released Students with financial holds are not permitted to receive or order transcripts. Holds may also be placed on your student account, which will prevent you from enrolling in classes until they have been cleared. Check by logging into MyCSUEB for any possible holds during the registration process. Contact information: Transcript desk at (510) 885-3814 TAXES Tuition Tax Credits Students attending Continuing Education courses may be eligible for up to a $1,500 Hope Credit or $1,000 Lifetime Learning Credit on their Federal Income Tax Return. Students should consult IRS Publication 970 or a tax preparer to determine if they qualify for these credits. Tax Deductions Treasury regulation may permit an income tax deduction for certain educational expenses, undertaken to: 1) maintain/ improve skills required in one’s employment; or 2) meet requirements of an employer or a law imposed as a condition. Students should refer to current IRS regulations for more information.

WITHDRAWALS AND REFUND POLICY You may drop courses online through MyCSUEB, or submit your request to Continuing Education either by letter or using the Withdrawal and Refund Form. Failure to drop a course online, or file a written request to withdraw, before the end of the drop period may result in a failing grade. Please note that drop dates vary by program. Also note that a stop payment order on a check does not constitute an official withdrawal, nor does it relieve the student’s financial obligation for the course. If Continuing Education cancels a class, you will automatically receive a full refund. Refunds will be issued in the same form as payment received. Processing takes approximately six weeks. Some Continuing Education programs have course-specific refund policies that supersede the refund policy below. The most common of these policies applies to most of our online and home study courses, and states that no refund will be given once a student has been given access to the course material. Course-specific refund policies are noted in the quarterly course schedule. Refunds are based on the duration of the class and the date the refund is submitted online. Refunds for independent study and individual study are counted from the first day of the quarter, regardless of the actual registration day. Materials fees are non-refundable.

Course Length

Full Refund Minus $15

65% of Total Fees

1 to 4 class meetings

Before first class meeting

N/A

After 1st class meeting begins

5 class meetings or more

Before first class meeting

After 1st class meeting begins, but before 25% of class meetings have occurred

After 25% of class meetings have occurred

No Refund

If you drop a course 24 hours before the class begins, you will receive a full refund less a $15 processing charge for each dropped course. On the first day of class to before 25% of the meeting times have elapsed, you are entitled to a 65% refund. No refund will be issued after 25% of the meeting times have elapsed. For courses with four (4) or fewer meeting days, no refund is available after the course begins. For full details about our Withdrawal/Refund Policy, please visit our website at www.ce.csueastbay.edu. 84

For more information, visit: www.ce.csueastbay.edu/catalog

Special Sessions/Degree Programs Students may drop courses online using MyCSUEB to the end of the University ADD/DROP period. An authorized signature from the department responsible for the course(s) is required for all withdrawals after the ADD/DROP period and must be submitted by the Withdrawal deadline. Withdrawal forms are available at the Student Information Lobby, first floor of the Student Administration Building. Withdrawals from courses are not normally permitted after the withdrawal deadline. For Special Session or degree programs, students who drop a class during the University DROP period are entitled to a 100% refund of tuition paid for that class, less a $15 processing fee. Students who withdraw after the DROP date but on or before the twenty-first instructional day in an academic quarter are entitled to a 65% refund of tuition. No refund will be given for withdrawals after twenty-two calendar days. A Refund Form must be submitted to the Cashiers office for processing refunds. Failure to submit the form will delay your refund.

Policies

For more information, visit: www.ce.csueastbay.edu/catalog

Resources Continuing Education Frequently Asked Questions. . . . . . . . . . . . . . . 87 Financing Your Education. . . . . . . . . . . . . . . . 88 University Services. . . . . . . . . . . . . . . . . . . . . . . 89 Maps and Directions. . . . . . . . . . . . . . . . . . . . . 90 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Continuing Education Frequently Asked Questions What is a certificate program? A certificate program provides in-depth study in a particular subject matter. Each program is routinely reviewed to ensure that the necessary knowledge and skills covered meet current industry needs.

Who teaches the courses? Our courses are taught by well-qualified practicing professionals and instructors who are selected based on their experience and expertise regarding the latest developments in their fields.

Can courses be taken individually? Yes, courses can be taken individually for academic units, professional development (CEUs), or personal enrichment.

When do the courses referred to in this Annual Catalog take place? We offer printed quarterly schedules and our Web site is updated quarterly with course meeting information. Visit us online at www.ce.csueastbay.edu/search to view our online schedule, or request a printed copy by calling (510) 885-3605, or e-mailing us at ce@csueastbay.edu.

What are the different types of credits? Academic credit is standard educational credit and is usually conferred with a letter grade. Continuing Education credit is given in the form of Continuing Education Units (CEUs). CEUs are non-academic credit, which may apply towards re-licensure, promotion, or career advancement. Noncredit courses are designed for personal enrichment. How are CEUs credited? One CEU is equivalent to 10 hours of instruction. What are the benefits of a certificate? Completion of a certificate program demonstrates to your current and future employers that you are committed to professional advancement. It also conveys a mastery of a specific body of knowledge or skill. As a retraining option, a certificate program can sometimes provide the competitive edge you need to change career direction. I work during the day. Can I take classes in the evening? Many of the courses we offer take place in the evenings or weekends to accommodate those who work a standard workday. We also offer many courses online. What is required to complete a certificate? Requirements vary for each program and are listed with each program description in this Annual Catalog. How long does it take to complete a certificate? It depends on the program and how many courses you take within any given academic quarter. See individual program pages for requirements, but most programs can be completed in as little as nine months.

How can I get more information on a specific certificate program? You may directly contact the program coordinator listed with each program in this Catalog. If you’re not sure who to contact, you can reach the Continuing Education staff via e-mail at ce@csueastbay.edu or by telephone at (510) 8853605. How do I request more information from Continuing Education? You may request more information about any course or certificate program by submitting the online form associated with that program at www.ce.csueastbay.edu/info. You will have the opportunity to subscribe to our email list for program or general updates. You may also contact Continuing Education via e-mail at ce@csueastbay.edu or telephone at (510) 885-3605 to be added to our e-mail or catalog mailing lists.

For more information, visit: www.ce.csueastbay.edu/catalog

Resources

Do I receive an actual “certificate”? Yes. Your name and date of completion will be provided on the certificate alongside the official University seal.

What if I can’t find a course or program to match what I’m looking for? Undergraduate and graduate courses at Cal State East Bay are available on a space-available basis through Open University without formal admission to the University. See page 74 for more information. Furthermore, the California State University Extended and Continuing Education Colleges and Departments present hundreds of classroom-based, online, and custom programs annually. Visit www.gateway.calstate.edu/ extension for more information on courses offered through other CSU campuses.

Financing Your Education Traditional Financial Aid (such as FAFSA, Pell Grants, etc.) is not applicable for Continuing Education students who are seeking a certificate. There are other options available for you. SALLIE MAE Sallie Mae provides even more choice and flexibility with the Sallie Mae Smart Option Loan which offers competitive fixed interest rates in addition to our low variable interest rates on all in-school repayment options. For each new loan, you can choose the pricing and repayment option that best fits your needs (minimum $1,000). There are no fees, and there are additional ways you can save, such as choosing to make automatic payments from your debit account, plus more. For more information and to apply online, visit their website: www.salliemae.com/00113898 - Important: The Continuing Education school code for SallieMae is: 001138-98.

If you are currently employed, inquire with your employer as many companies provide tuition reimbursement/assistance for professional development courses and programs. Qualified students (currently unemployed) may be eligible under the provisions of the Workforce Investment Act (WIA) of 1998. California’s Eligible Training Provider List (ETPL), established in compliance with WIA, provides customerfocused employment training for adults and dislocated workers. For more information, contact the local WIA office nearest you. Military, veterans, and their eligible dependents can take advantage of tuition assistance for many of our educational training and professional development programs! For more information, please visit our Web site at www.ce.csueastbay. edu/info/va.

WELLS FARGO Wells Fargo offers the Wells Fargo Collegiate® Loan and the Wells Fargo Education Connection® Loan. These are private, credit-based loans which you must qualify for and pay back in full. With a Wells Fargo loan, students get competitive interest rates, no payments during school, 0.25% automatic payment discount, 0.25% graduation discount, up to 0.50% relationship discount, and cosigner release after making the first 24 consecutive on-time monthly payments. To see rates, learn more about the loans, or to apply, visit their Web site at www. wellsfargo.com/student or call 1-800-658-3567. Important: The Continuing Education school code for Wells Fargo is 001138-70.

For more information, visit: www.ce.csueastbay.edu/catalog

University Services ACADEMIC ADVISING & CAREER EDUCATION Location: Hayward Campus, SA 2300 Phone: (510) 885-3621 Web: www.csueastbay.edu/aace

PIONEER BOOKSTORE Phone: (510) 885-3507 E-mail: bookstore@csueastbay.edu Web: www.csueastbay.edu/bookstore

Currently enrolled Continuing Education students are entitled to one free visit to the Academic Advising and Career Education (AACE). AACE offers career counseling, by appointment or drop in; passwords to an exclusive job and internship database, CBAY; career assessments (free and feebased); resume critiques; mock interviews; career workshops; use of the Career Resource Center, including books and videos; and assistance with graduate/professional school applications.

In addition to providing a complete selection of textbooks, emblematic gifts, and clothing, the Hayward Pioneer Bookstore offers a U.S. Post Office, ATMs, and numerous other services to students, faculty, and staff. Apple Computer and software discounts also are available through the bookstore to Continuing Education students.

POLICE ESCORT SERVICE Hayward: (510) 885-3791 Concord: (925) 602-6737 The University Police Department can provide escort services to and from parking areas at the Hayward and Concord Campuses. Call to request this service. LIBRARY Hayward: (510) 885-3765 Concord: (925) 602-6755 Web: www.library.csueastbay.edu Continuing Education students are entitled to use the University library and may access electronic resources remotely. A valid CSUEB student ID is required to check out materials. To register for library privileges, fill out a registration card at the library. Students will need their University-assigned NetID to complete library registration.

Call or visit the Web site for store hours. The Concord Campus also has textbooks available for purchase at the Concord CafĂŠ and bookstore, located inside the Student Union building. Call or visit www.concord.csueastbay.edu for store hours. ACCESSIBILITY SERVICES Hayward Campus, LI 2400 Phone: (510) 885-3868 (TTY accessible) Concord Campus, Academic Services 114 Phone: (925) 602-6716 Web: www.csueastbay.edu/AS Accessibility Services works in partnership with Continuing Education to provide reasonable accommodations to students with verified disabilities. Students with disabilities requiring accommodations must contact Accessibility Services and the respective Program Coordinator in a timely manner. Accessibility Services also offers campus referrals for academic advising, counseling, transportation, and employment needs.

Resources

For more information, visit: www.ce.csueastbay.edu/catalog

Maps and Directions HAYWARD HILLS CAMPUS 25800 Carlos Bee Blvd. Hayward, CA 94542 (510) 885-3000 www.csueastbay.edu

CONCORD CAMPUS 4700 Ygnacio Valley Road Concord, CA 94521 (925) 602-6700 www.csueastbay.edu/concord

Public Transportation Cal State East Bay operates a free Hill Hopper shuttle service to/from the Hayward and Castro Valley BART stations. AC Transitâ&#x20AC;&#x2122;s #60 bus route shuttles between Hayward BART and campus. The university also has a ride-share referral service. For more information on all three, contact the Alternative Transportation office at (510) 885-4638.

Public Transportation The Concord Campus has shuttle service from the Concord BART Station Monday-Thursday free of charge for students, staff, and faculty. Limited bus service is available during times the shuttle does not run via the County Connection. Please check the CCCTA Web site for updated schedules on the #10 bus and the 93x express bus from the Antioch/Pittsburg area. For more information, call (925) 676-7500.

Parking Parking on campus is by permit only, at all times. Parking controls are strictly enforced and parking without a permit may result in a fine. Day-long permits ($10.00) can be purchased in any student lot, and quarterly permits also are available. For details, call (510) 885-3790. Hourly parking ($2.00/hour) at curb-side meters also is an option.

Parking Parking on campus is by permit only. Permits are available for purchase in the lobby of Academic Services during regular hours. Daily permits are $10.00.

Directions 880 (Nimitz) or 92 (San Mateo Bridge): Exit Jackson Street East. Turn right at Santa Clara Street, which veers left and becomes Harder Road. Proceed up the hill to campus.

Directions From Martinez, Benicia, Solano areas: Take Highway 680 South, exit at Treat Blvd. Stay in the left lane to turn left onto North Main, then left at Treat Blvd. Continue on Treat Blvd approximately 4 miles, then turn right at Cowell Road. Turn left at Ygnacio Valley Road and right at Campus Drive.

From Pleasanton via 580 and 238 West: (Do not take 580 exit toward Oakland.) Take the E. 14th Street exit; turn right on E. 14th which becomes Mission Boulevard. Turn left at Carlos Bee and go up the hill to campus.

From the Oakland/Berkeley area: Take Highway 24 East to the 680/24 interchange, exit at Ygnacio Valley Road. Turn right onto Ygnacio Valley Road and continue approximately 6 miles. Turn right onto Campus Drive.

From Oakland via 580: Take the Hayward exit southbound onto Foothill. Take the left lane and follow as it veers south onto Mission Boulevard/238. Turn left at Carlos Bee and go up the hill to campus.

From Hayward, Pleasanton, Dublin, Danville areas: Take Highway 680 North, exit after the 680/24 interchange at Ygnacio Valley Road. Turn right onto Ygnacio Valley Road and continue approximately 6 miles. Turn right onto Campus Drive.

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Hayward

THE OAKLAND CENTER In the Transpacific Centre 1000 Broadway, Ste. 109 Oakland, CA 94607 The entrance is street level on the 11th Street side (510) 208-7001 www.theoaklandcenter.com

CSUEB

Concord

Parking Underground parking is available 7:00 a.m. – 8:00 p.m. weekdays. Additional parking facilities are available nearby. There is a charge for parking.

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From 880: Take the Broadway exit and follow Broadway to downtown. The Oakland Center is located across from the Marriott at the corner of 11th and Broadway. The entrance to the Center is street level on the 11th Street side.

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Directions From San Francisco or Hayward via 580: Take 980 toward downtown Oakland, exit at 12th/11th Street and turn left onto 11th Street. The Oakland Center is located across from the Marriott at the corner of 11th Street and Broadway. The entrance to the Center is street level on the 11th Street side.

From Martinez

242

Ayers

Public Transportation The Oakland Center, located across the street from the 12th Street/Oakland City Center BART station (southeast exit), is accessible via BART and AC Transit. For BART schedules, call (510) 465-2278 or visit www.BART.gov. For AC Transit information, call (510) 8392882.

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From Hayward

For more information, visit: www.ce.csueastbay.edu/catalog

INDEX A

Academic Advising 89 Academic Credit 81 Accessibility Services 89 Administration and Staff 2 Administrative Fees 82 Administrative Grading Symbols 83 Art and Design 15 Art Museum and Gallery Studies 16 Auditing 81

Education 38 EKG Technician 59 Engineering and Project Management 45 Enrollment 81

F Financing Your Education 88 Freight Broker Training 65 Frequently Asked Questions, Continuing Education 87

Bachelor of Science in Business Administration 5 Behavioral and Health Sciences 17 Bookstore 89 Business and Management 23 Business Services 77

Grades 82 Grades, Posting of 82 Grading Chart 82 Grading Symbols, Administrative 83 Green Business Management 24

California State Notary Public 63 Campus Locations 3, 90 Career Education 89 CBEST Workshops 69 Chemical Dependency Studies 18 Clear Administrative Services (Tier II) 14 Concord Campus 3, 90 Conference and Meeting Facilities 78 Contact Information 3 Continuing Education Credit (CEUs) 81 Continuing Education for Teachers, Online 40 Continuing Education Frequently Asked Questions 87 Corporate Training Solutions 79 Course Cancellation 82 Course Credit 81 Course Enrollment 81 Criminal Justice 64

Hayward Campus 3, 90 Honors Credit 81 Hospitality 48 Human Resource Management 25

I Incomplete Grades 83 International Business 30 International English Language Testing System (IELTS) 71 International Programs 72

L Legal Studies 50 Library 89

D Degree Programs 4

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Maps and Directions 90 Master of Science in Accountancy 9 Master of Science in Education, Option in Online Teaching & Learning, Online 11 Master of Science in Education, Option in Reading Instruction 10 Master of Science in Educational Leadership, Online 12 Master of Science in Health Care Administration, Online 13 Master of Social Work 8 Math, Get the Right Answer: A Math Refresher Course 69 Math, TEAS Test Preparation 68 MBA for Global Innovators 6 MBA, One-Year Intensive 7 Medical and Healthcare 58 Medical Billing and Coding 60 Medical Terminology 61 Minimum Continuing Legal Education (MCLE) 51

Reading Comprehension & English Grammar Review for TEAS & Standardized Tests 68 Records 83 Refund Policy 84 Registration 81 Resources 86

N Noncredit 81 Nonprofit Management 32 Notary Public, California State 63

O Oakland Center, The 3, 78, 91 Official Records 83 Official Transcript 83 Online Continuing Education for Teachers 40 Online Medical and Healthcare Programs 61 Online Teaching and Learning 39 Open University 74 Osher Lifelong Learning Institute (OLLI) 73

Schedule Changes 81 Science, TEAS Test Preparation 68 SHRM Learning System 29 Six Sigma Training 47 Special Programs 70 Specialized Training 62

T Tax Deductions 84 Taxes 84 Teachers, Online Continuing Education for 40 Teaching English to Speakers of Other Languages (TESOL) 44 TEAS Test Preparation 68 Technical Writing 37 Test Preparation 67 Tier II, Clear Administrative Services 14 Transcripts 83 Tuition Tax Credits 84

U Unit Equivalency 81 University Services 89

V Verification of Enrollment 83 Veteranâ&#x20AC;&#x2122;s Affairs Benefits 75 Veterinary Assistant 66

W Wedding Planner 49 Withdrawals 84

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Resources

Paralegal Studies 53 Parking 90 Payroll Practice and Management 36 Pharmacy Technician 61 Pioneer Bookstore 89 Police Escort Service 89 Policies 80 Pre-Professional Health Academic Program (PHAP) 22 Project Management 46 Project Management Professional (PMPÂŽ) PMP Exam Prep 46, 69

Notes

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Notes

Resources

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Notes

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Online Degree & Certificate Programs through

Continuing Education Advance your education and improve your professional profile with a degree or certificate program offered entirely online! Academic Degree Programs Bachelor of Science in Business Administration Master of Science in Education, Option in Online Teaching and Learning Master of Science in Educational Leadership Master of Science in Health Care Administration Academic Certificate Programs Art Museum and Gallery Studies Online Teaching and Learning Regulatory Affairs Paralegal Studies* Professional Development Certificate Programs (CEUs) Continuing Education for Teachers Freight Broker Training Medical Terminology Payroll Practice and Management Pharmacy Technician Six Sigma Training Technical Writing Veterinary Assistant *Select courses only

Look for the online symbol throughout this catalog

For more information, visit: www.ce.csueastbay.edu/catalog