Cal State East Bay Continuing Education Annual Catalog 2014-15

Annual Continuing Education

CATALOG | 2014-2015 CALI F ORN IA STATE U N IVE R SITY, E A S T B AY

Your Future is our Business.

SM

Hayward | Oakland | Concord | Online

A New Year, a New Look California State University, East Bay serves a dynamic population—in fact, this year The Chronicle of Higher Education ranked CSUEB as the fifth most-diverse public four-year institution in the nation, first in California!

We’re proud to serve a diverse community and the programs we offer reflect exactly that. We offer more than 40 degree and certificate programs in various fields and industries, including Art and Design, Behavioral and Health Sciences, Business and Management, Education, Engineering and Project Management, Hospitality, Legal Studies, Medical, Healthcare, Social Work, and more. You also have the option to choose from four convenient locations—Hayward, Concord, Oakland and Online. We make it our priority to offer a broad range of programs and learning formats that reflect the real world and what matter to you and the regional hiring community.

It’s our job to stay attuned to the changing needs of our students. We do this not only through the programs we offer, but by the way we communicate to you. We are excited about the launch of our new Continuing Education website this fall. Our new student-centric website is all about giving you the best possible experience—maintaining a balance between professional and personal, and of course, providing you with the information you want in the most efficient way possible.

Whether you’re transitioning into a new field or just want enhance your current career, we encourage you to take advantage of the many opportunities available to you.

We encourage you to explore your new website and if you have any feedback for us, we’d love to hear from you.

To us, this new website represents more than just accessibility; it’s about getting you that much closer to accomplishing your personal and professional goals and another way to reflect a philosophy we’ve always operated by: SM

Your Future is our Business.

r u o g n i d n e t x o e t h reac y and r a t i mil erans vet Active military, veterans, and eligible dependents can now use their educational benefits for many degree and certificate programs offered

by California State University, East Bay. Those who qualify can take advantage of tuition assistance and reimbursement for training and professional development programs that: • •

Prepare graduates for career and mid-career opportunities Are delivered in multiple formats; face-to-face, online, and hybrid

• •

May offer transferable academic units to degree completion programs Do not require University admission

Our degree and certificate programs have all been pre-approved for Veterans benefits!

Get more info online, at www.ce.csueastbay.edu/VA or contact Dianna Wheaton, Extension Registrar at dianna.wheaton@csueastbay.edu or (510) 885-2305.

STAFF Degree and Certificate Programs Dwight Dickerson Anne Guptill Ayellee Adam Janet Kelly Janice Bruett Celeste Agana Jeannie Gee

Director, Paralegal Program Interim Graduate Coordinator, MS-OTL Program Program Manager, MS-OTL Program Unit Manager/Domestic Program Coordinator Program Coordinator Program Coordinator Program Coordinator

Oakland Center Kate White Rosy Torres Bang Huynh Lisa Thomas

Director Facilities Coordinator Facilities Technical Coordinator Sales & Events Coordinator

Osher Lifelong Learning Institute Kathleen Bryant Sincere Cosaert

Program Director Administrative Assistant

American Language Program Thomas Tyner Barbara Forsberg Helen Salinas Cheryl Tan Yuri Nagasawa Yiesai Peng Rene Knight

Director Assistant Director Admissions Coordinator Student Service/Housing Coordinator Student Advising Manager/ Special Projects Coordinator Pre-MBA, Certificate & Visiting Student Program Coordinator Program Support

Center for International Education Kelly Moran Kelly Pan Julie Leon Stephanie Matsuda Migel Silva Charlene Keilough

Director International Recruitment & Marketing Manager International Student Advisor International Student Advisor International Student Advisor Records Coordinator

International Admissions Office Virginia Jones Deborah Crittenden Lynn Perry Katie Lemos Cindy Salinas

International Evaluator External Programs Evaluator International Evaluator International Admissions Admissions Representative

Administration Brian Cook Kate White Balvinder Kumar Ray Wallace Dan Bellone Vanessa Ann Llave Erin Merdinger Jennifer Toor Cheryl Suzuki Kai Huang Mimi Lee Julie Reynoso Jeannie Gee Dianna Wheaton Robin Hale Richard Moala

Associate Vice President Director, Continuing Education Director, Academic Special Session Programs Executive Director, International Programs Marketing Director Marketing Coordinator Marketing Communications Specialist Director, Fiscal Services Financial Coordinator Fiscal Coordinator Financial Assistant Manager, Student Systems & Special Projects Registration Specialist Registrar/VA Certifying Official Employee Relations Coordinator Office Manager

Table of 4 DEGREE PROGRAMS 5 Bachelor of Science in Business Administration 6 MBA for Global Innovators 7 One-Year Intensive MBA 8 Master of Social Work 9 Master of Science in Accountancy 10 Master of Science in Education, Option in Reading Instruction 11 Online Master of Science in Education, Option in Online Teaching & Learning 12 Online Master of Science in Educational Leadership 13 Online Master of Science in Health Care Administration 14 Clear Administrative Services (Tier II)

15 ART & DESIGN 16 Art Museum & Gallery Studies

17 BEHAVIORAL & HEALTH SCIENCES 18 Chemical Dependency Studies 22 Pre-Professional Health Academic Program (PHAP)

38 CONSTRUCTION & SUSTAINABILITY 39 Construction Management

41 EDUCATION 42 Early Childhood Special Education Added Authorization 44 Online Teaching & Learning 50 Teaching English to Speakers of Other Languages (TESOL) Related Courses 46 Online Continuing Education for Teachers

52 ENGINEERING & PROJECT MANAGEMENT 53 Project Management 54 Six Sigma Training Related Courses 53 PMPÂŽ Exam Prep

55 HOSPITALITY 56 Wedding Planner

23 BUSINESS & MANAGEMENT

58 LEGAL STUDIES

24 Human Resource Management 29 International Business 31 Nonprofit Management 34 Payroll Practice and Management 35 Social Media Marketing 37 Technical Writing

Related Courses 59 Minimum Continuing Legal Education (MCLE)

61 Paralegal Studies

Related Courses 28 The SHRM Learning System

Publication Editors: Dan Bellone, Vanessa Llave, and Erin Merdinger This catalog is published by California State University, East Bay Continuing Education.

Not printed at state expense. Š Copyright 2014-2015

Contents 65 MEDICAL & HEALTHCARE 66 EKG Technician 67 Medical Billing and Coding 68 Medical Terminology 69 Pharmacy Technician

70 SPECIALIZED TRAINING 72 Freight Broker/Agent Training 73 Veterinary Assistant Related Courses 71 California State Notary Public Training

75 TEST PREPARATION 76 CBEST Workshops 76 Get the Right Answer: A Math Refresher Course 76 Project Management Professional (PMP®) Exam Preparation 75 Reading Comprehension & English Grammar Review for TEAS & HOBET Exams 76 Mathematics Test Preparation for TEAS & HOBET Exams 76 Science Preparation for TEAS & HOBET Exams

77 Special Programs

Registration Methods

78 International English Language Testing System (IELTS) 78 International Programs 79 Osher Lifelong Learning Institute 80 Open University 81 Veteran’s Affairs Benefits

INTERNET: www.ce.csueastbay.edu TELEPHONE: (510) 885-3605 MAIL: California State University, East Bay,

Continuing Education

25800 Carlos Bee Blvd., SA 1700 Hayward, CA 94542-3012 IN PERSON: Available at all 3 campuses – Hayward, Student Administration Building;

Concord, Administration Lobby; Oakland, Front Lobby

83 Business Services 84 Conference and Meeting Facilities 85 Corporate Training

Course Legend

86 Policies 87 Course Credit 87 Course Enrollment 89 Grades 90 Records 90 Taxes 91 Withdrawals and Refunds

92 RESOURCES

Our degree and certificate programs have all been preapproved for Veterans benefits!

See page 81 for details.

Online

CAMPUS LOCATIONS For driving directions and campus maps for our three locations, visit www.ce.csueastbay.edu

93 Continuing Education Frequently Asked Questions 94 Financing Your Education 95 University Services 96 Maps and Directions 98 Index

Concord Campus 4700 Ygnacio Valley Blvd.

Concord, CA 94521 (925) 602-6700

Oakland Center In the Transpacific Centre 1000 Broadway, Suite 109, enter on 11th Street Oakland CA 94607 (510) 208-7001

Hayward Campus 25800 Carlos Bee Blvd.

Hayward, CA 94542 (510) 885-3000

CONTACT US Phone: Fax: E-mail: In Person:

(510) 885-3605 or (800) 730-2784 (510) 885-4817 ce@csueastbay.edu Student Administration Building 1700, Hayward Campus

For complete information on Continuing Education programs and policies, visit www.ce.csueastbay.edu.

Degree Programs 5 6 7 8 9 10 11 12 13 14

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Bachelor of Science in Business Administration MBA for Global Innovators One-Year Intensive MBA Master of Social Work Master of Science in Accountancy Master of Science in Education, Option in Reading Instruction Online Master of Science in Education, Option in Online Teaching & Learning Online Master of Science in Educational Leadership Online Master of Science in Health Care Administration Clear Administrative Services (Tier II)

For more information, visit www.ce.csueastbay.edu

ONLINE DEGREE COMPLETION PROGRAM

Bachelor of Science in Business Administration (BSBA) Gain the skills and knowledge to succeed in a global marketplace through a flexible, fully online program custom-made for active professionals.

The first AACSB-accredited Online Business Administration Degree Completion Program offered by a California university, the BSBA at East Bay is a two-year online program that offers the knowledge and skills necessary to understand the changing global business environment and prepare you for success in your career.

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

•

Learn to identify and communicate the variety of risks and opportunities of doing business in a global environment.

Submit an application for admission online, at www.csumentor. edu. Be sure to select “Business Administration BS – ONLINE – Spec Sess” as the intended major.

•

Gain the knowledge necessary to identify and evaluate ethical issues and articulate defensible resolutions for practical situations involving financial issues, human resource management, and marketing.

MORE INFORMATION

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Identify, analyze, and solve complex business problems using appropriate technological and analytical tools.

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Develop your communication skills and teamwork ability.

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Demonstrate knowledge in management areas including computer information systems, accounting, marketing, economics, finance, management, and management science.

For more information about the Bachelor of Science in Business Administration (BSBA) Online Degree Completion Program, visit www.ce.csueastbay.edu/ce/programs/business-administration.

CONTACT Claire Abshire Student Service Professional II (510) 885-3376 claire.abshire@csueastbay.edu Shabana Ali Student Service Professional (510) 885-3376 shabana.ali@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

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DEGREE PROGRAM

MBA for Global Innovators Broaden your awareness of business trends and expand what is possible to achieve in the global economy with a master’s program tailored for busy professionals.

The MBA for Global Innovators program infuses business fundamentals with a worldwide perspective, equipping you with the tools and insight necessary for operating in a complex and ever-changing global business environment.

PROGRAM OBJECTIVES

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APPLYING TO THE PROGRAM

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Broaden your awareness of global business opportunities and how to pursue them.

Submit an application for admission online, at www.csumentor. edu. Be sure to select “Business Administration – MBA Global Innovators – Spec Sess” as the major/program objective. The MBA for Global Innovators Degree Program is a cohort program offered once a year, beginning in the summer quarter.

•

Improve your ability to respond to dynamic situations as an innovator.

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Hone your leadership and collaborative skills.

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Identify and assess factors that determine the performance of teams and organizations.

For more information about the MBA for Global Innovators Degree Program, visit www.csueastbay.edu/MBA.

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Manage and motivate others in complex business environments.

CONTACT

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Develop sound business plans and present ideas effectively.

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Expand what is possible to achieve in a global economy.

MORE INFORMATION

Glen Taylor, Ph.D. Program Director (510) 885-4276 glen.taylor@csueastbay.edu Yi Jiang, Ph.D. Associate Director (510) 885-2932 yi.jiang@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

DEGREE PROGRAM

One-Year Intensive MBA A fast-paced, hands-on program created to give you the business tools and strategies to advance your career in today’s competitive business environment.

Develop your skills with an MBA program carefully designed for busy, working adults like you. In just one year, you’ll be an MBA well positioned to advance your career and become a leader in your field. Time is your most precious commodity after all, so why not choose a program that values your time?

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

•

Develop business strategies that respond to emerging opportunities and challenges in the global environment.

•

Apply leadership, teamwork, and communication skills in diverse managerial environments.

•

Make legal and ethical decisions in organizations and society.

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Analyze and integrate information from different functional areas of business in managerial decisions.

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Apply quantitative, analytical, and technological tools for data driven decision-making.

Submit an application for admission online, at www.csumentor. edu. Be sure to select “Business Administration – MBA One Year Intensive-Spec Sess” as the major/program objective. The OneYear Intensive MBA Program is a cohort program offered once a year in the fall quarter.

MORE INFORMATION For more information about the One-Year Intensive MBA Program, visit www.csueastbay.edu/MBA. CONTACT Glen Taylor, Ph.D. Program Director (510) 885-4276 glen.taylor@csueastbay.edu Yi Jiang, Ph.D. Associate Director (510) 885-2932 yi.jiang@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

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MASTER OF

Social Work Earn your Master of Social Work degree with a three-year, part-time program designed for active human services professionals.

Combat social injustice by learning the nuances of an increasingly complex society. With advocacy and social change at its core, Cal State East Bay’s Master of Social Work (MSW) program prepares you for leadership and direct practice positions in both non-profit and public agencies.

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

As a graduate of Cal State East Bay’s Master of Social Work program, you’ll have the practical and professional training needed to:

Submit an application for admission online, at www.csumentor. edu. Be sure to select “Social Work – MSW – 3-Year Spec Sess” as the major/program objective. This program is a cohort program offered once a year in the fall quarter.

•

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Practice in increasingly complex, culturally, and racially diverse communities and develop strategies and skills to support and leverage your leadership roles in public social service organizations charged with responding to social problems such as poverty, family instability, mental illness, child welfare, and urban renewal.

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Serve, advocate for, and mobilize client communities to address the special needs of underserved, poor, and oppressed populations.

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Demonstrate sensitivity to and competence in addressing issues of race, culture, ethnicity, class, sexual orientation, disability, gender, and age over the life course.

•

Become a social work practitioner equipped to engage in social research and critical self-evaluation in practice settings with individuals, families, groups, organizations, and communities.

MORE INFORMATION For more information about the Master of Social Work Degree Program, visit www.ce.csueastbay.edu/ce/programs/social-work.

CONTACT Rachelle Jackson Program Coordinator (510) 885-7425 rachelle.jackson@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

MASTER OF SCIENCE IN

Accountancy Master the skills for a successful career in accounting with a distinguished program designed to fit your needs and prepare you for the CPA exam.

Whether you have an undergraduate degree in accounting or majored in something entirely different, Cal State East Bay’s MSA program is ideal for you. The program is strategically organized so you can easily complete the program in just one year and gain the transferable knowledge needed to meet your individual career goals.

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

As a student in the MSA program, you can look forward to acquiring:

Submit an application for admission online, at www.csumentor. edu. Be sure to select “Accountancy - MS - Spec Sess” as the major/program objective. This is a cohort-based program. There will be one cohort each year starting in the fall quarter. Students are guaranteed the program courses to be able to complete the entire program in one year (four quarters).

•

In-depth knowledge of financial accounting and reporting standards, auditing and attestation standards, business environment and concepts, and regulation for a variety of private and public sectors.

•

Professional accounting competence for the general business environment, including how to prepare and analyze financial reports, execute auditing and attestation tasks, and integrate business law and tax concepts.

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Thorough understanding of ethical responsibilities in financial reporting to stakeholders and the business’ social responsibility.

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Communication skills to effectively conduct business with stakeholders.

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Effective collaboration, teamwork, and leadership skills that can be used in any multicultural team environment both as a team member and leader.

MORE INFORMATION For more information about the Master of Science in Accountancy Degree Program, visit www.csueastbay.edu/cbe.

CONTACT Nancy Mangold, Ph.D. Program Director (510) 885-3315 nancy.mangold@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

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MASTER OF SCIENCE IN EDUCATION

Option in Reading Instruction Improve literacy for pre-kindergarten through 12th grade students.

Acquire in-depth knowledge that will strengthen your leadership, teaching, assessment and remediation skills.

Cal State East Bay’s MS in Reading Instruction program provides you with the knowledge and practical training needed to lead the fight against illiteracy. Courses are held in a hybrid format, including online components as well as face-to-face meetings at Amador Valley High School in Pleasanton.

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

Completing Cal State East Bay’s MS in Reading Instruction will provide you with knowledge and skills to:

Submit an application for admission online, at www.csumentor. edu. Be sure to select “Education MS - Reading Instruction - Spec Sess” as the major/program objective. This is a cohortbased program. There will be one cohort each year starting in the summer quarter. Students are guaranteed the program courses to be able to complete the entire program in five consecutive quarters assuming all admission requirements are met.

•

Serve as a leader by providing guidance in teaching, assessment, and remediation.

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Foster reading and writing skills in students at various states of literacy.

•

Recognize and adapt to social, cultural, and linguistic factors that contribute to student development.

MORE INFORMATION For more information about the Master of Science in Education, Option in Reading Instruction Degree Program, visit www. ce.csueastbay.edu/ce/programs/graduate-reading.

CONTACT Shira Lubliner, Ph.D Program Director (510) 885-4484 shira.lubliner@csueastbay.edu

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For more information, visit www.ce.csueastbay.edu

ONLINE MASTER OF SCIENCE IN EDUCATION

Option in Online Teaching and Learning Become an effective online educator or trainer and learn how to create teaching materials optimized for virtual classrooms with a program that focuses on learner engagement and authentic learning outcomes.

The first fully online program at Cal State East Bay and one of the most comprehensive online teaching and learning training programs offered in the world, the MS in Online Teaching and Learning (MS-OTL) program has been empowering educators, instructors, trainers, and support staff to effectively design and implement online courses since 1999.

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

•

Gain ground in the pedagogy of online teaching and learning.

•

Use your existing teaching and training materials to create fully online courses, utilizing the most current best practices in online teaching and learning.

•

Build the confidence and up-to-date knowledge necessary to design, implement, and teach effective online courses.

Submit an application for admission online, at www.csumentor. edu. Be sure to select “Education – MS – Online Teaching & Learning – ONLINE – Spec Sess” as the major/program objective.

You must also submit a letter to the department indicating why you want to be admitted and highlighting your teaching or training experience.

MORE INFORMATION For more information about the Master of Science in Education, Option in Online Teaching and Learning Degree Program, visit www.ce.csueastbay.edu/ce/programs/online-teaching-masters CONTACT Anne Guptill, Ph.D. Program Director (510) 885-4384 anne.guptill@csueastbay.edu Ayellee Adam Program Manager (510) 885-4496 ayellee.adam@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

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ONLINE MASTER OF SCIENCE IN

Educational Leadership Become a leader in education at the pre K-12, preschool, adult, or community college level. Gain the critical skills required to not only become an effective manager but also tackle larger leadership challenges.

Cal State East Bay’s Master of Science in Educational Leadership provides you with the knowledge and practical training needed to assume a leadership role in an educational environment. The program is offered online, making it convenient for you to expand your education while remaining an integral part of your students’ lives.

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

Completing Cal State East Bay’s Master of Science in Educational Leadership Program will provide you with greater insight into: •

Site leadership and organizational behavior

•

Instructional leadership

To apply to this program, please e-mail michael.fanning@ csueastbay.edu with questions regarding the application process. Submit an application for admission online, at www. csumentor.edu. Be sure to select “Educational Leadership – MS – ONLINE – Spec Sess” as the major/program objective.

•

Supervision and staff development

MORE INFORMATION For more information about the Master of Science in Educational Leadership Degree Program, visit www. ce.csueastbay.edu/ce/programs/educational-leadership.

CONTACT Nancy Jordan Program Coordinator (707) 363-3035 nancy.jordan@csueastbay.edu Matt Evans Administrative Director (510) 885-3963 matthew.evans@csueastbay.edu

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For more information, visit www.ce.csueastbay.edu

ONLINE MASTER OF SCIENCE IN

Health Care Administration Gain the knowledge and skills to become an effective administrator in the changing health care industry with a flexible program designed for working health care professionals.

Cal State East Bay’s Online MS in Health Care Administration program equips you with the analytical skills and knowledge needed to explore new models of health care delivery and organizational design. You’ll learn how to successfully meet the challenges of health care delivery and develop the leadership skills to discover and implement creative solutions to problems in the health care system.

PROGRAM OBJECTIVES By successfully completing the program, you’ll be able to demonstrate competency in those five domains: Communication and Relationship Management Communicate clearly and concisely with internal and external customers to establish and maintain relationships, and to facilitate constructive interactions with individuals and groups.

Leadership Inspire individual and organizational excellence, utilize the tools at your disposal to create and attain a shared vision, and successfully manage change to achieve your organization’s strategic ends.

Professionalism Align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, a service orientation, and a commitment to lifelong learning and improvement.

Knowledge Understand the health care system and the environment in which health care managers and providers function.

Business Acumen Apply business principles to the health care environment.

Basic principles include financial management, human resource management, organizational dynamics and governance, risk management, and quality improvement.

APPLYING TO THE PROGRAM Submit an application for admission online, at www. csumentor.edu. Be sure to select “Healthcare Administration – MS – ONLINE – Spec Sess” as the major/program objective.

Applicants also must submit a statement of purpose, letters of recommendation, and resume directly to the Department of Public Affairs and Administration.

MORE INFORMATION For more information about the Online Master of Science in Health Care Administration Degree Program, visit www. ce.csueastbay.edu/ce/programs/health-care-administration.

CONTACT Toni Fogarty, Ph.D., MPH Program Director (510) 885-2268 toni.fogarty@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

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CREDENTIAL

Clear Administrative Services (Tier II) Meet California’s credentialing requirements for educational administrators at the K-12 level and conquer the challenges facing your school and the educational community.

Cal State East Bay’s Clear Administrative Services (Tier II) Program helps you to excel as a leader in the educational community. If you hold the Preliminary Administrative Services Credential (Tier I) and are ready to earn the Tier II Clear Administrative Services Credential, this program is designed with you in mind.

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

Completing Cal State East Bay’s Clear Administrative Services (Tier II) Credentialing Program will provide you with greater insight into:

If you would like to apply to Cal State East Bay’s Clear Administrative Services (Tier II) Program, you must hold a Tier I Credential and have two years of experience as an administrator. You will need to complete both a Department Application and a CSUMentor Graduate Application.

•

The larger political, social, economic, legal, and cultural context of schools.

•

Socially responsible management of human and fiscal resources.

•

The impact of technology in educational environments and the management of those systems.

MORE INFORMATION For more information about the Professional Administrative Services Credential (Tier II), visit www.ce.csueastbay.edu/ce/ programs/clear-administrative-services.

CONTACT Judy Guilkey-Amado, Ed.D. Program Manager (510) 525-0628 judyamado@comcast.net

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For more information, visit www.ce.csueastbay.edu

Art & Design 16

Art Museum & Gallery Studies

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Art Museum and Gallery Studies Set yourself apart with university training led by an internationally known instructor and secure your position in art museums, galleries, and cultural centers in the U.S. or around the world.

Cal State East Bay’s Certificate in Art Museum and Gallery Studies is the only program of its kind in the San Francisco Bay Area and one of few in the United States. The program provides you with the knowledge and hands-on experience to pursue a career as a museum or gallery professional.

ADMISSION REQUIREMENTS

COURSE DESCRIPTIONS

Admission to the program is based upon the program director’s approval.

ART 7800 Gallery and Museum Exhibition This gallery workshop covers the planning, designing, installation, and publicizing of exhibitions. Field trips are required with weekly reports that analyze exhibitions.

APPLYING TO THE PROGRAM Students must complete a Certificate Program Application when applying to this program.

CERTIFICATE REQUIREMENTS To earn an Art Museum and Gallery Studies Certificate, students must complete 5 required courses.

REQUIRED COURSES ART 7800

Gallery and Museum Exhibition

ART 7801

Theories and Practices of Galleries and Museums

ART 7802/7803 ART 7804

Internship I & II

Special Museum Study

CONTACT Lanier Graham Program Director (510) 885-3664 lanier.graham@csueastbay.edu 16

ART 7801 Theories and Practices of Galleries and Museums The history and philosophy of art museums and galleries, with emphasis on curatorial responsibilities, are covered in this course. Students will prepare weekly reports on readings.

ART 7802 and ART 7803 Internship I & II Receive credit while participating in an internship in an approved museum or gallery. Duties involve professional exhibition and design under the direction of the museum or gallery staff. 80 hours of service may be involved.

ART 7804 Special Museum Study This course covers museum or gallery involvement with office administration, curating, education, public relations, and the increased responsibility for exhibitions at university galleries.

This course may be repeated three times for credit.

For more information, visit www.ce.csueastbay.edu

Behavioral & Health Sciences 18 22

Chemical Dependency Studies Pre-Professional Health Academic Program (PHAP)

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Chemical Dependency Studies The cutting-edge techniques and skills you need to successfully treat substance abuse from an established, affordable program designed for working adults.

Reach your professional goals with a program that is tailored to fit your unique needs. Whether you seek training for an entry-level position in the field or are looking to advance in your current position, Cal State East Bay has an option for you. You’ll enjoy learning the latest and most innovative treatment methods from seasoned instructors, many of whom run their own private practices or recovery centers.

ADMISSION REQUIREMENTS

CERTIFICATE REQUIREMENTS

This program offers two certificate options depending on a student’s background and career goals. Licensed therapists, nurses, social workers, probation or correctional professionals with clients who have co-existing alcohol and/or drug problems should pursue the CSUEB Certificate Track. Those who want to take advantage of the most comprehensive and respected training program available should pursue the prestigious CAADAC Track.

CSUEB Certificate Track To earn a Chemical Dependency Studies Certificate, CSUEB Certificate Track, students must complete 7 required courses, in sequence, and 6 additional units of elective coursework. This track can be completed in 12-18 months.

The CSUEB Certificate Track and CAADAC Track both require an AA degree or an equivalent number of college units (56 semester or 84 quarter). All tracks require a minimum of one year’s sobriety.

APPLYING TO THE PROGRAM Students must complete a Certificate Program Application and submit a copy of their transcripts when applying to this program. Please note that fall is the main quarter of entry into this program.

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CAADAC Track To earn a Chemical Dependency Studies Certificate, CAADAC Track, students must complete 12 required courses, in sequence, and a 4.5 unit Practicum which includes 255 hours of on-site externship.

Students must receive a grade of “C” or better for a class to apply towards the certificate. All courses offer Board of Registered Nursing (BRN) #10351 and Board of Behavioral Science (BBS) #PCE 3060 credit.

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

REQUIRED COURSES For the CSUEB Certificate Track, in sequence: EPSY 7635

Theories of Chemical Dependency

EPSY 7685

Basic Counseling Skills I

EPSY 7617

Behavioral Pharmacology

EPSY 7636

Treatment and Recovery Issues

EPSY 7686

Basic Counseling Skills II

EPSY 7687

Gender, Culture, Lifespan, and Lifestyle Issues

EPSY 7684

Supervision Practicum

Plus 6 additional units of elective coursework For the CAADAC Certification Track, in sequence: EPSY 7635

Theories of Chemical Dependency

EPSY 7617

Behaviorial Pharmacology

EPSY 7685

Basic Counseling Skills I

EPSY 7678

Relapse Prevention

EPSY 7636

Treatment and Recovery Issues

EPSY 7686

Basic Counseling Skills II

EPSY 7688

Chemical Dependency and the Family

EPSY 7675

Counselor Burnout

EPSY 7687

Gender, Culture, Lifespan, and Lifestyle Issues

EPSY 7681

Law and Ethics of Chemical Dependency Treatment

EPSY 7625

Certification Seminar in Chemical Dependency Studies

EPSY 7684

EPSY 7501 Spirituality in Recovery Explore the role of spirituality in the treatment of alcoholism and other addictions. A multi-faith approach to integrating the God (or Higher Power) of our understanding will be utilized to more successfully understand this important aspect of an individual’s recovery from chemical dependency. Topics include: Identifying the spiritual principles of the Twelve Steps as they occur across world religions, recognizing spiritual blocks in recovery, addressing spiritual issues in treatment within the CAADAC scope of practice, and reviewing a spiritual assessment that is useful for treatment planning purposes.

EPSY 7616 Certification Seminar in Chemical Dependency Studies Review alcohol and/or drug treatments, professional ethics, and burnout issues; and complete an assigned learning experience in this certification seminar. Prerequisites: this is a required course for all Certificate Tracks. This course satisfies CAADAC requirements in Areas 5 & 6. This is the last course in the certificate and CAADAC tracks. Students must complete all required coursework before taking this seminar.

Case Management in Chemical Dependency Treatment

EPSY 7616

for clinical reasoning and recovery. This course introduces clinicians and counselors working in the addiction recovery field to the general strategies of clinical reasoning. Students will learn how to develop clinical histories, identify areas of clinical focus, and implement the interventions necessary to resolve problems, minimize relapse, and promote stable recovery.

Supervised Practicum

COURSE DESCRIPTIONS EPSY 7400 Motivational Interviewing & Cognitive Behavioral Therapy: An Integrated Treatment Strategy for Addictive Disorders Therapist style is a powerful determinant of client resistance and readiness to change. Confrontation, argumentation, and persuasion are poor methods for promoting lasting change.

This course acquaints clinicians and counselors with the general strategies and interventions used to deliver a combined motivational enhancement and cognitive-behavioral skillsbuilding approach to treating addictive disorders.

EPSY 7500 Treatment Planning & Documentation in the Addiction Treatment Treatment planning and documentation are not just requirements for licensing and accreditation; they are the basis

EPSY 7617 Behavioral Pharmacology This course focuses on the biochemical and pharmacological aspects of psychoactive drugs, with an emphasis on the psycho-physiologic effects of alcohol and other drugs, including: brain-behavior relationships, brain chemistry and neurotransmitters, acute intoxication, overdose symptoms, withdrawal syndromes, and psychopathology (primary and drug-induced). This course satisfies CAADAC requirements in Area 2.

EPSY 7619 Problems of Youth and Chemical Dependency Students will learn about the causes, and how to develop treatment plans for this unique group. Handouts will be provided. This course satisfies CAADAC requirements in Areas 1, 4, and 5.

EPSY 7624 Dual Disorders: Diagnosis, Dual Diagnosis, and Assessment Gain an understanding of diagnostic and assessment techniques currently in use (formal and informal, traditional and nontraditional, standardized and non-standardized), as well as diagnostic problems that occur when substance abuse is

For more information, visit www.ce.csueastbay.edu

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present with other psychopathological symptoms. This course satisfies CAADAC requirements in Area 4.

EPSY 7625 Case Management in Chemical Dependency Treatment Chemical dependency counselors and case managers face increased complexity dealing with the consequences of a broadening array of drug abuse. They must handle clients with a greater degree of mental and physical illness, in addition to communicating, coordinating, and referring to multiple agencies, providers, and managed care. Students in this course will advance their treatment and motivational skills, as well as the verbal communication and documentation skills needed to interact with other members of the treatment team, both inside and outside of an agency.

EPSY 7630 Use of Intervention in Chemical Dependency When you know your own biases and feelings, you can become more effective in counseling others. This course enables students to practice organized interventions and learn about their own attitudes as they relate to people who have addiction problems. Lecture, discussion, films, and role-play are used to teach the counseling techniques of intervening in the disease process of alcoholism. This course satisfies CAADAC requirements in Area 3.

EPSY 7631 Group Dynamics for Chemical Dependency Counselors Learn different approaches for intervention in both early recovery and long-term settings in this two-day course in group dynamics. The focus will be on experience in groups, comparing the class dynamics to the theories presented, in order to highlight the developmental aspects of the small group and the impact it has on individual members. The major stages of group development will be reviewed, as will issues of group leadership, norms, strategies, and differences between chemical dependency groups and psychiatric groups.

EPSY 7635 Theories of Chemical Dependency This course covers addiction to alcohol and other moodaltering chemicals, with a focus on concepts of dependence, the disease model, identification, assessment, and family dynamics. Theory and research relating to chemical dependence as a variable in counseling also will be discussed.

This course satisfies CAADAC requirements in Areas 1, 2, 3, and 5. This is the foundation course for all certificate tracks.

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EPSY 7636 Treatment and Recovery Issues Treatment of chemical dependence in counseling is the focus of this course, with particular attention paid to therapeutic intervention, treatment modalities, and recovery issues as they relate to chemically dependent clients and family members.

This course satisfies CAADAC requirements in Areas 1 - 5.

EPSY 7641 Process Addiction Students will learn how to identify, assess, and use techniques to address concurrent and complicating issues in chemical dependency treatment. The addiction model will be applied to eating disorders, compulsive gambling and spending, relationships, and co-dependency. This course satisfies CAADAC requirements in Area 4.

EPSY 7646 Chemical Dependency in the Workplace Learn to identify workplace problems and understand how a work environment affects recovery. This course covers chemical dependency problems unique to a job situation, the helping professional’s role in job-site chemical dependency programs, and the federal Drug Free Workplace law, including its impact on the chemically dependent person and the management of chemical dependency programs. A job environment’s similarity to a dysfunctional family also will be explored.

EPSY 7675 Counselor Burnout Counselor burnout is becoming the number one occupational hazard for those working as counselors and therapists. Learn to focus on your own processes and discover new skills for setting limits and sticking to them. You will also learn techniques for relaxation, balancing work and play, and for asserting your own needs. This course satisfies CAADAC requirements in Area 6.

EPSY 7678 Relapse Prevention Topics covered in this course include: a theoretical framework for relapse prevention; an overview of relapse prevention models; common problems in teaching the client relapse prevention; individualizing relapse prevention; defining a relapse; relapse from the viewpoint of the patient, clinician, and referent; understanding the cognitive, behavioral, and physical effects of relapse; and considerations of substance abuse. By the end of the course, students will be able to develop a relapse prevention model for individual and group counseling. This course satisfies CAADAC requirements in Area 4.

EPSY 7681 Law and Ethics of Chemical Dependency Treatment Learn about legal aspects and liability issues in chemical dependency, including legal and ethical issues concerning patients’ rights, professional liability, and government regulations. This course satisfies CAADAC requirements in Area 3 and 6.

For more information, visit www.ce.csueastbay.edu

EPSY 7684 Supervised Practicum This is the culminating course for those pursuing the CAADAC and State Certificate tracks. In order to take this course, students must have completed all required courses, including the Certification Seminar (EPSY 7616), have a certificate program application on file and obtain an evaluation and approval from the practicum instructor. Exceptions may be made, on an individual basis, for students who have one course to take after starting Practicum. This Practicum will span two academic quarters, to allow students to gather the required number of hours and to adequately prepare case presentations. Students on the CAADAC track are required to register for and complete 1.5 units the first quarter of enrollment and 3 units the second quarter for a total of 4.5 units. Students in the State track are only required to complete 1.5 units and a 160 hour Practicum.

EXSP 8358 Preparing for CAADAC Licensure: Written and Oral Exam Prep This workshop is designed to assist those planning to take the written and oral examinations leading to CAADAC Certification.

Topics covered include: Review of texts/materials needed, preparation for the written exam, tips for preparation for the oral exam, completion of forms and applications, and internship.

EPSY 7685 Basic Counseling Skills I During this course, students will have the opportunity to role play, observe, analyze, and evaluate counseling techniques.

Individual counseling skills are emphasized. This course satisfies CAADAC requirements in Area 5.

EPSY 7686 Basic Counseling Skills II Build your skills in group and family counseling techniques.

Develop the ability to facilitate the recovery process through role play, observing, analyzing, and evaluating counseling techniques. This course satisfies CAADAC requirements in Area 5.

EPSY 7687 Gender, Culture, Lifespan, and Lifestyle Issues This comprehensive course covers issues critical to the successful treatment of a diverse population: women and addiction; cross-cultural issues and cross-cultural communication; youth and addiction; the elderly and addiction; and gay and lesbian issues and chemical dependency.

Discussions will include assessment, specialized treatment approaches, programs, and counseling techniques, as well as relapse concerns for all populations. This course satisfies CAADAC requirements in Areas 1,2,4,5, and 6.

EPSY 7688 Chemical Dependency and the Family This course focuses on diagnosis and treatment modalities dealing with the relationship between the alcoholic and the co-alcoholic, and the resulting family system. Students learn about development, prevention, intervention, and treatment approaches to problems associated with the children and adult children of alcoholics. Other topics discussed include: family violence, child abuse, contrasts between traditional family systems and addiction-oriented family systems, and treatment techniques for family recovery and prevention of relapse. This course satisfies CAADAC requirements in Areas 1,4, and 5.

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE

Pre-Professional Health Academic Program Designed with the flexibility that working adults require, Cal State East Bay’s Pre-Professional Health Academic Program equips you with the knowledge to make your application stand out and paves the way to an exciting and rewarding career in the healthcare field.

Cal State East Bay’s Pre-Professional Health Academic Program (PHAP) is specifically designed to provide you with the competitive advantage to enter into health professional schools and, ultimately, a career in the health care industry. Whether you’re interested in a career change or already have an educational background in science but would like to enhance your GPA, the PHAP has a track for you.

PROGRAM OBJECTIVES

APPLYING TO THE PROGRAM

By successfully completing this program, students will:

Submit an application for admission online, at www.csumentor. edu. Be sure to select “Preprofessional Health Academic Program - Spec Sess” (Career Changer Track) or “Preprofessional Health Academic Advanced Prog - Spec Sess” (Academic Enhancer Track) as the major/program objective.

Students are advised to contact the Program Director to determine which program is recommended for the student, based on background and experience.

•

Acquire the required baseline knowledge in entrance and advanced science courses to competitively apply to health professional schools.

•

Acquire the necessary health setting experiences required by health professional schools.

•

Train and prepare in taking the required national entrance tests like the MCAT, DAT, GRE, and the OAT.

•

Participate in conducting either basic or clinical research both within and outside campus.

•

Have opportunities for mentoring, advising, and tutoring, producing competent and uniquely qualified individuals ready to apply to health professional schools.

•

Grow and develop their personal characteristics important in health professional school admissions.

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Acquire skill-based professional training for career advancement.

MORE INFORMATION For more information about PHAP, visit www.ce.csueastbay.edu/ ce/programs/pre-professional-health.

CONTACT Oscar Wambuguh, Ph.D., MSc Program Director (510) 885-2366 preprof@csueastbay.edu Linda Steele Administrative Coordinator (510) 885-4764 linda.steele@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

Business & Management 24 29 31 34 35 37

Human Resource Management International Business Nonprofit Management Payroll Practice and Management Social Media Marketing Technical Writing

Related Courses 28 The SHRM Learning System

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Human Resource Management Sharpen your skills and gain a working knowledge of all evolving aspects of the human resource field with a flexible, all-purpose program designed for working adults.

Gain expertise and set yourself apart from other HR professionals by choosing from three different certificate options based on your unique needs and experience: Basic, Advanced, and Executive. Regardless of the certificate option you choose, you’ll enjoy courses that focus on practice over theory and provide you with training that’s highly relevant to the current job market.

HRCI PROVIDER

REQUIRED COURSES

All HRM courses have been approved for six recertification credit hours through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the Web site at www.hrci.org.

There are no “required” or “elective” courses. Students are free to choose from any of the 30+ courses offered, in order to complete the certificate(s) of their choice.

COURSE DESCRIPTIONS

ADMISSION REQUIREMENTS Admission to the Human Resource Management Certificate Program is open to any interested student who can satisfactorily complete the coursework.

CERTIFICATE REQUIREMENTS There are three available Human Resource Management Certificates available to students: • • •

Basic Certificate: Complete 8 courses.

Advanced Certificate: Complete 12 courses.

Executive Courses: Complete 16+ courses.

CONTACT Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu 24

EXSP 8037 Organizational Behavior Underlying all topics in human resource management is the basic issue of dealing with people. In this course, students will gain considerable self-insight and have an opportunity to actively participate in exercises including: Group Dynamics, to increase understanding of interpersonal processes that facilitate or hinder a group’s ability to function effectively; Conflict Management, to assess and apply various behaviors in conflict situations; Interpersonal Communication, to increase the ability to listen and understand another person and explore ways of eliminating barriers to effective communication; and Interpersonal Perception, to understand the manner in which perceptions of other people influence interpersonal relationships. Approved for six HRCI recertification hours.

EXSP 8039 Employment Law Employment is a contract with rights, duties, and obligations based on agreement, practices, legislation, and court decisions.

For more information, visit www.ce.csueastbay.edu

In this course, students will learn about elements of the employment contract; significant legislation review; privacy, harassment, and drug issues; controlling the employment relationship; policy manuals and employee handbooks; employee records management; performance; and conducting benchmarks, corrective actions, and terminations. Approved for six HRCI recertification hours.

EXSP 8213 How to Value Diversity and Inclusion in the Workplace In this workshop you will learn: What inclusion and diversity means; Common reasons why people are uncomfortable with this topic; Understanding bias and challenges in the work environment; Specific challenges to diversity and inclusion; How to build positive inclusive work relationships; Self-assessment of your own views on inclusion and diversity; What the effect on the environment is when inclusion and diversity is a part of management practice; The impact on customers and the business when the workforce feels included, respected, and utilized; How to integrate inclusion and diversity into a leadership strategy and much more including many in-class exercises!

EXSP 8324 Creating the Harassment-Free Workplace In 1993, the Equal Employment Opportunity Commission expanded the definition of harassment beyond sexual harassment to include any verbal or physical conduct that denigrates or shows hostility or aversion toward an individual because of his or her race, color, religion, gender, national origin, age, or disability. The vast majority of harassment cases filed deal with sexual harassment, but predictions are that this will change in the future, broadening the employer’s responsibility for creating a harassment-free workplace. Students will review and discuss: legal definitions of harassment and relevant court cases; employers’ responsibilities and the costs associated with harassment; ways to address corporate culture; preventative measures; training; and future developments. Approved for six HRCI recertification hours.

EXSP 8325 Elements of Workers’ Compensation Law This course covers the functions and responsibilities of administering Workers’ Compensation and Risk Management programs for industrial injuries and loss control. Students will learn about the history and evolution of the present Workers’ Compensation system in California, as well as how to define an employee and employer, circumstances of injuries with emphasis on criteria for AOE/COE, and the necessary steps the employer must take to document injuries and report injuries to insurers in a timely manner. They also will gain a better understanding of Workers’ Compensation benefits, statutes of limitations for these benefits, maintaining medical

control by using a healthcare organization, and using outside vendors to provide these benefits. Approved for six HRCI recertification hours.

EXSP 8326 Employee Rights Protection This seminar provides a solid foundation for identifying, managing, and protecting employee rights. The variety of rights at play in the workplace will be explored, including legally defined rights, contractual rights, and human rights.

The responsibilities of human resource management in clarifying and protecting employee rights will be examined, including assessment, documentation, communication and evaluation of rights protections. Recent international agreements about employee rights defined in the United Nations Global Compact will be introduced and current challenges and new developments in employee rights will be reviewed. Please note that you cannot receive credit for this course if you have already taken EXSP 8322 Managing Discipline and Respecting Employee Rights. Approved for six HRCI recertification hours.

EXSP 8343 Understanding Yourself and Others Using the Theory of Psychological Type Self-understanding and understanding others are personal skills necessary for the development of a professional manager/ instructor. In this course, students learn about well-researched typology instruments and theories that are used to explore the self and others. Training methods include lecture, instruments, and experimental activities. Students will learn how to: understand themselves using the typologies of Psychological Type and Temperament, and the Enneagram; leverage complex interpersonal skills to develop flexible behaviors for interacting successfully with individuals and groups; and, process their learning using group feedback techniques which can be transferred to their own training experiences. This course counts as two (2) courses toward the HRM Certificate. Approved for 14 HRCI recertification hours.

EXSP 8502 Health & Safety for Workers: Laws and Regulations Designed to expand and improve the practical skills of those responsible for employee’s health and safety, this course examines critical occupational health and safety issues of private business, industry, and government, pertaining to SB-198, Corporate Liability Act, Cal/OSHA, and Federal OSHA. Criminal considerations, supervisors’ and managers’ responsibilities, an introduction to the workers’ compensation system, and legal liability also are covered. Approved for six HRCI recertification hours.

EXSP 8590 Ethical Self Defense: An Invisible HR Challenge A lesser-known but critical role of human resources is to

For more information, visit www.ce.csueastbay.edu

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monitor decisions that could place the organization at risk. A shared imperative between human resources, leadership, and management is a firm working knowledge of ethics and ethical behavior. Such knowledge will jointly protect your career, preserve your professional integrity, and prevent irreversible mistakes. Ethical dilemmas come with every step up the power ladder; human resources protect employees on that risky climb.

In this highly interactive course, students will define ‘ethics’; discover their ‘ethical type’ to help them stand strong when personal and organizational ethics conflict; connect ethics with management decision making; identify risks when they show up; and learn how to utilize the methods they learn. Students will debate real life ethical dilemmas faced by managers and leave the workshop with a ‘Toolbox’ and a ‘Blackbox’ for making solid ethical choices they can defend. Approved for six HRCI recertification hours.

EXSP 8679 Leadership in Human Resource Management This workshop is designed to help HR professionals better lead themselves and others. Students will learn how to: improve their planning and organizational skills; enhance organizational and job design; influence motivation at work; enrich individual and team decision-making skills; improve communication skills with co-workers; develop a great working team; learn how to resolve interpersonal conflict; run effective meetings; role model time management and discipline at work; assess and improve management skills; create work that people want to do; live their own passion at work; role model organizational ethics, values, and behaviors; and more. Approved for six HRCI recertification hours.

EXSP 8699 Presentation Skills for HR Professionals This training is designed for HR students who are new or need refresher training in giving presentations, speaking in front of groups, or selling ideas to others. This seminar is instructive for any professional who must present information to diverse group audiences. Approved for six HRCI recertification hours.

EXSP 8731 Dealing with Workplace Conflict Conflict in the workplace costs organizations millions! Yet, conflict is an inevitable part of organizational life. American Management Association research shows unmanaged conflict as the number-one cause of lost profit and productivity.

Oddly, the most costly and damaging types of conflict are covert, elusive, and invisible. Conflict further undermines employee relations and lowers morale. As a manager, conflict management is a core competency for which you are responsible. This seminar teaches you powerful Conflict Resolution Strategies and the high-level strategy tools, easy techniques, and top-secret tactics to deal with conflict in your workplace. Approved for six HRCI recertification hours.

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EXSP 8855 Negotiation Methods Negotiating is something we all do, every day. People with the right idea, without the right convincing argument, can become frustrated when unable to persuade others to achieve their objectives. This highly-interactive workshop is designed to help students learn the fundamentals of negotiation. Students will identify where and how to start, as well as people’s social styles and how that impacts their negotiating styles. Through discussion and interactive exercises, students will set goals, develop a strategy, and plan to achieve those goals. The main purpose of this course is to provide practical experience in developing negotiating tools. Approved for six HRCI recertification hours.

EXSP 8860 Developing Management Skills for the HR Professional This course will assist current HR managers to improve existing skills, develop new skills, as well as help new HR managers to develop HR management skills. Additionally, this course will assist those seeking to move into HR management roles and acquiring new skills. Approved for six HRCI recertification hours.

EXSP 8877 Discrimination Law Discrimination laws are constantly changing and growing, especially in California. In this seminar students will learn about: Federal and state discrimination; harassment and retaliation laws, including FEHA, Title VII, ADEA, EPA, ADA, Rehabilitation Act, Executive Order 11246 and USERRA; theories of discrimination and harassment; liability; enforcing agencies; and defenses through lecture and case studies. In addition, this seminar will include preventative strategies, such as policies and procedures, training, handbooks, progressive discipline, probationary periods, and releases upon termination. Approved for six HRCI recertification hours.

EXSP 8920 Overview of Human Resource Management This course provides an orientation to human resources for novices and professionals alike. Starting with a review of key HR job functions, the course introduces students to differences between HR generalist and specialist jobs, as well as the skills and competencies needed by today’s HR managers. Students also will discover how HR professionals act as strategic business partners in modern organizations, and what issues and challenges face today’s HR managers. Approved for six HRCI recertification hours.

EXSP 8934 Meeting Management and Facilitation Skills This course focuses on the key elements in planning and facilitating effective meetings. Types of meetings, roles, and meeting processes will be covered; meeting problems will be identified; and solutions will be discussed. Students will learn

For more information, visit www.ce.csueastbay.edu

how to identify key problem areas of dysfunctional meetings; develop solutions to problems through the definition and use of key meeting roles; understand the role and functions of an effective meeting leader including behaviors, attitudes, and tools used. They also will have the opportunity to practice meeting techniques and skills, and engage in reflection and feedback processes to enhance retention and self-discovery.

Approved for six HRCI recertification hours.

EXSP 8952 Employment Disability and Medical Leave Law Learn about disability law as it applies to California employers.

This course focuses on the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), including the unique forms of disability discrimination, and issues of reasonable accommodation, confidentiality, and accessibility. It also covers the overlap of the ADA and FEHA with leave laws: the Family Medical Leave Act, California Family Rights Act, California’s Pregnancy Disability Leave, and Workers’ Compensation, commonly referred to as the Bermuda Triangle.

Issues will be explored through lecture and case studies, and preventative strategies will be presented. Approved for six HRCI recertification hours.

EXSP 8960 EEO-AA Learn about equal employment opportunity and affirmative action as it applies to California employers. This course focuses on the requirements of Title VII of the Civil Rights Act, Executive Order 11245, the Equal Pay Act, the Age Discrimination in Employment Act, the Americans with Disabilities Act, the California state-level equivalents, and the construction of an affirmative action plan. Sexual harassment will also be discussed. Approved for six HRCI recertification hours.

EXSP 8961 Recruitment and Selection This course reviews the design and administration of recruitment and selection functions, as well as sources of job applicants; practical and legal requirements of employment applications; and other employment tests. It also covers how to conduct an effective and legal employment interview.

Approved for six HRCI recertification hours.

EXSP 8962 Training and Development Learn all of the phases necessary to design an effective training program. Students will leave this seminar with the ability to both plan and evaluate any training effort. Key areas of focus for this course include: understanding training adjustments necessary for today’s workplace; applying adult learning theories to training design; conducting a training needs assessment; formulating training objectives; designing a training program with appropriate content and structure; implementing a training program; establishing an evaluation

strategy that accurately measures the effectiveness of the training effort; and understanding human learning and behavioral styles. Approved for six HRCI recertification hours.

EXSP 8963 Employee Relations This course is designed to help students identify workplace problems and provide specific solutions to those problems, with special attention given to enhancing their leadership and supervisory skills in their role as a human resource professional.

Topics include: the changing nature of the work force and its implications for employers; Employee Assistance Programs, including guidelines for establishing EAPs, the profile of a typical EAP, and the possible legal disadvantages of establishing an EAP; employee orientation, including components of an effective program, ten elements every employee handbook should have, and the do’s and don’ts of at-will statements; women’s issues in the workplace; employee problems and solutions; and motivation problems in the workplace. Approved for six HRCI recertification hours.

EXSP 8964 Compensation Management At the heart of successful companies are effective compensation management programs that drive the behaviors necessary to achieve the company’s strategic objectives. This course is designed for individuals in HR and management who desire a broad overview of compensation management and want a practical approach to implementing compensation programs in the workplace. Students will explore strategic compensation management principles and recent developments, and participate in a Variable Compensation Case Study Project. Approved for six HRCI recertification hours.

EXSP 8965 Benefits Administration This course covers options, issues, and recent trends in employee benefits planning and administration. It also addresses internal and external factors to consider when selecting and administering benefit programs for both large and small employers. Major topics include health benefits (medical, dental, and vision), disability and life benefits, flexible benefit plans, and retirement plans. More progressive types of benefit programs that employers are turning to in their efforts to meet the needs of employees are also discussed. Approved for six HRCI recertification hours.

EXSP 8966 Labor Relations In a competitive business atmosphere, employers and employees may find divergent methods to build a successful and high-performance workplace. This course examines how these divergent methods have led to both clashes and successes in unionized and non-unionized workplaces.

Emphasis is placed on relating the diverse elements and effects

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of the labor relations process to today’s workplaces, with particular attention paid to the role of the HR specialist in the labor relations process. The role of alternative dispute resolution in the labor relations process also will be profiled and discussed.

Approved for six HRCI recertification hours.

EXSP 8967 Adding Value as a Human Resource Professional Learn how human resource organizations and HR professionals can assist in adding increased value through the use of Webbased HR systems, benchmarking, and measurement. Students also will gain an understanding of emerging trends in the field, new ways to measure HR’s value, declining and rising skills in HR, and innovative ways to market themselves in this new era.

Approved for six HRCI recertification hours.

EXSP 8969 Job Analysis Acquire the essential skills for effective recruitment, selection, performance appraisal, and training systems. Students will learn about the central role that job analysis plays in supporting an effective human resource system, the components of a complete job analysis, commonly-used job analysis approaches, the politics of job analysis, the future of job analysis technology, and recent developments in job analysis such as the Americans with Disabilities Act. Time will be spent practicing the development of a job analysis. Approved for six HRCI recertification hours.

EXSP 8974 Mastering Immigration Concepts for Employing Foreign Nationals Through this interactive course, human resource professionals will obtain a basic familiarity with immigration principles as they apply to employing foreign nationals. Students will learn the following concepts through case studies and role-playing activities: instructing managers with regard to the interview process with foreign national candidates; implementing sound legal company policies relating to immigration, including I-9 retention, maintenance of public access files for government audits, and permanent residency sponsorship; mastering fundamental legal concepts; and de-mystifying the permanent residency process for foreign national employees. Approved for six HRCI recertification hours.

EXSP 8975 Career Development Strategies The changing employment landscape has seen a major shift in how career development is viewed throughout organizations.

Competition both domestically and internationally, public sector and private sector, now requires employers and employees to rethink their short-term and long-term career goals. Balancing these with strategies that will ensure corporate success involves a collaborative process of talent management and deployment. The background of career development will 28

be reviewed as well as on examination of strategies, resources, using your own career as a backdrop for discussion.

EXSP 8979 Human Resource Management: How to Develop a Motivated Workplace In this interactive, one-day workshop, you will learn: how to assist people to match high challenges and high skills at work, how to align work with personal values, how to understand what motivates others, the value of internal motivation, how to become internally motivated, why gimmicks as rewards don’t last long and what to replace them with, why most motivational programs are backwards and don’t work, why rewards and punishments are not good long-term motivators, how to design and implement alternatives to rewards and punishments, how to establish a system to teach others to motivate themselves, how to create meaning and fulfillment at work, and how to create an organizational system which encourages growth and development. Approved for six HRCI recertification hours.

EXSP 8991 HRIS/HCM for Human Resource Professionals This course covers six essential areas of information for the HR professional to help understand Human Resources Information Systems and provide a knowledge toolkit for working with the IT department and software vendors. We will also cover the selection process and implementation of a Human Capital Management system, and survey the market place looking at single solution vendors and a “best of breed” approach.

Approved for six HRCI recertification hours.

RELATED COURSE EXSP 8875 The SHRM Learning System Led by qualified and certified HR instructors, our intensive SHRM-CP/SHRM-SCP preparation seminars, combined with the SHRM Learning System, present a comprehensive and detailed review of the current SHRM BoCK. By attending, you will be able to identify areas of strength and build on them. You will also see where you need further concentrated study in preparation for either exam. To gain the greatest benefits from your seminar, utilize your SHRM Learning System before the course begins.

While these seminars should not be considered your only preparation for certification, they serve as a very valuable component to help you focus your study efforts and maximize your results.

See page 71 for these related course descriptions: EXSP 8532

Become a Notary in One Day

EXSP 8535

Renew Your Notary Commission

EXSP 8536

Become a Certified Loan Signing Agent

For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

International Business Gain the critical skills you need to become an effective business professional and conquer the international marketplace.

California State University, East Bay’s Certificate in International Business provides you with the educational foundation and practical training required to excel in the international business arena. Because the Bay Area is culturally diverse and an international hub for business, you’ll have numerous opportunities to put your specialization to use and meet the needs of the business community.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the International Business Certificate Program is open to any qualified student who can satisfactorily complete the coursework. A four-year bachelor’s degree is required for admission into this certificate program. For International students, a minimum TOEFL of 525/197 is required.

FIN 7700

International Business Finance

MGMT 7700

Global Supply Chain Management

MGMT 7710

Developing an International Business Strategy

MGMT 7712

International Business Law

MKTG 7801

International Marketing Decisions

CERTIFICATE REQUIREMENTS

MKTG 7806

eCommerce Marketing for International Business

To earn an International Business Certificate, students must complete 6 required courses.

COURSE DESCRIPTIONS

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

FIN 7700 International Business Finance Students will be introduced to the basic concepts and principles of finance, and the tools and mechanisms used to make sound financial decisions. Topics include: the role of insurance; hedging and other financial mechanisms; developing robust payment solutions for exporting and importing; and e-commerce tools in international trade. A review of the principal financial institutions that assist international trade both in the U.S. and among principal U.S. trading partners is also provided.

MGMT 7700 Global Supply Chain Management To create a successful eBusiness, there must be an efficient, responsive supply chain linking all customers, suppliers,

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factories, warehouses, distributors, carriers, and other trading partners. This course introduces specific methods that will allow you to profitably and efficiently fulfill customer demand through the internet. You will be exposed to a variety of software chain management solutions designed for your eBusiness needs.

MGMT 7710 Developing an International Business Strategy This “big picture� module is offered at the beginning of the program to prepare participants to develop an international strategy consistent with their firm’s overall plan. Participants learn how to identify industry and trade trends, how to analyze industry/country attractiveness, and how to gauge the strengths and weaknesses of potential competitors. This course explores entry strategies, localization issues, and the benefits of different forms of partnerships or alliances.

MGMT 7712 International Business Law International and domestic law will be explored in the context of international trade. The course begins with a general overview of corporate and partnership law. Participants will review the treatment of intellectual property rights in the context of international trade, the legal framework associated with imports and exports, and the mechanisms and institutions that effect conflict resolution.

MKTG 7801 International Marketing Decisions After a solid introduction to the fundamental concepts and principles of domestic marketing, this course provides participants with the information and tools to better understand the complexities of international marketing.

Participants will learn how to make effective export marketing decisions. Topics include developing foreign sales tactics, assessing product pricing, and channeling opportunities to foreign buyers. eCommerce marketing models will also be explored.

MKTG 7806 eCommerce Marketing for International Business Internet marketing and eCommerce are growing faster than any marketing medium ever has. Broader marketing, increased sales, improved customer service, reduced costs, and improved customer data collection are just a few of the benefits companies are receiving as they develop their eCommerce strategies.

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For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Nonprofit Management Meet the increasingly challenging demands of nonprofit administration and learn how to improve your organization’s effectiveness with a comprehensive, flexible program designed for working adults.

Gain insight into the evolving aspects of nonprofit management, including board development, financial management, fundraising, marketing, program evaluation, and nonprofit law. All taught through a cuttingedge program that equips you with the skills to carry out your mission and support your cause in the most effective ways.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Nonprofit Management Certificate Program is open to any interested student who can satisfactorily complete the coursework.

EXSP 8087/PUAD 7701

Board Development and Planning

EXSP 8101/PUAD 7704

Fundraising Dynamics

EXSP 8121/PUAD 7702

Building Effective Organizations

EXSP 8122/PUAD 7703

Financial Management for Nonprofit

Organizations

EXSP 8127/PUAD 7706

Program Evaluation

EXSP 8128/PUAD 7705

Marketing and Communications for

CERTIFICATE REQUIREMENTS To earn a Nonprofit Management Certificate, students must complete 8 required courses, and 3 units of elective coursework.

The program can be taken for Continuing Education credit (CEU) by taking EXSP courses, or for Academic credit by taking PUAD courses. With approval from a department counselor, CSUEB Masters in Public Administration (MPA) students may apply up to 8 units of PUAD credit from this program toward elective credit in the MPA program.

Nonprofits EXSP 8177/PUAD 7712

Law of Nonprofit Organizations

EXSP 8270/PUAD 7714

Ethics for Nonprofit Organizations: Being Good While Doing Good

CONTACT

ELECTIVE COURSES

Kathy Ferber Program Director (925) 376-7003 kferber@sbcglobal.net

EXSP 8103/PUAD 7707

Proposal Writing

EXSP 8115

Effective Social Media for Nonprofits

EXSP 8120/PUAD 7700

Introduction to the Nonprofit Sector

EXSP 8139/PUAD 7718

Special Events Planning

EXSP 8158/PUAD 7713

Essentials of Successful Volunteer

Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu

Management For more information, visit www.ce.csueastbay.edu

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EXSP 8159/PUAD 7709

Strategic Planning for Nonprofit Organizations

EXSP 8164/PUAD 7710

Nonprofit Advocacy and Lobbying

EXSP 8292/PUAD 7800

Managing Conflict Through Collaborative Negotiation

EXSP 8379

The ABC’s of Successful Capital Campaigns

EXSP 8987

Program Development

COURSE DESCRIPTIONS – REQUIRED COURSES EXSP 8087/PUAD 7701 Board Development and Planning Gain an understanding of the roles and responsibilities of nonprofit boards of directors/trustees in the following areas: defining and developing policy in five key areas; clarifying board/staff roles and the function of committees; recruiting, nominating, and orienting new board members; teambuilding and holding effective board meetings; and long-range planning.

EXSP 8101/PUAD 7704 Fundraising Dynamics Learn the principles and methods of effective fundraising.

This course provides practical information in the following areas: measuring organizational readiness for successful fundraising; building a good case for investment; finding donors, upgrading them, and keeping their interest; determining appropriate fundraising strategies for approaching individuals; and planning a successful campaign and evaluating the results.

EXSP 8121/PUAD 7702 Building Effective Organizations Learn about systems and learning associations in a way that introduces a perspective of people, groups, and organizations in a system format. Students will acquire the skills needed to develop effective group behaviors using group dynamics theory; identify individual management styles using Situational Leadership Theory; and understand and utilize facilitation preventions, interventions, and applications. In addition, students will review Total Quality Management Theory and application using a group process.

EXSP 8122/PUAD 7703 Financial Management for Nonprofit Organizations Gain a strong foundation of key concepts and strategies used to build and maintain the financial health of a nonprofit organization. Upon course completion, students will have an understanding of how nonprofit finance compares to forprofit finance; the terms and procedures involved in building an annual budget; how to read and interpret nonprofit financial statements; and the important connections between fundraising and financial management. This course also covers the roles of board members, executives, and organizational managers in all aspects of nonprofit finance.

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EXSP 8127/PUAD 7706 Program Evaluation Increasingly, nonprofit leaders are seeking to evaluate the effectiveness of their programs, both in response to funders and to draw lessons for improvement. This course covers the various purposes and users of evaluation, different types of evaluations, readiness for evaluation, methods of evaluation research, and ethical issues in evaluation. The highly interactive, hands-on course also presents ways to be a smart consumer of evaluation results.

EXSP 8128/PUAD 7705 Marketing and Communications for Nonprofits This course provides students with solid foundational knowledge of marketing principles for nonprofits, with a special emphasis on developing effective communications to advance the organization and its mission. Students will examine the necessary integration of marketing and public relations strategies with fundraising and overall organizational planning.

EXSP 8177/PUAD 7712 Law of Nonprofit Organizations This course provides an overview of the legal issues and requirements of nonprofit organizations, including gaining and maintaining section 501(c) (3) tax exempt status; nonprofit corporate governance; conflicts of interest; and other legal compliance issues surrounding board, staff, and financial operations.

EXSP 8270/PUAD 7714 Ethics for Nonprofit Organizations: Being Good While Doing Good In this introductory course you will learn: how personal and group values shape organizational culture and behavior, as well as frameworks for identifying and resolving ethical dilemmas which arise in the work place when obligations compete, standards conflict, or paradigms shift.

COURSE DESCRIPTIONS – ELECTIVE COURSES EXSP 8115 Effective Social Media for Nonprofits Students will learn essential strategies and best practices an organization should understand in order to successfully get started or continue with social media marketing. The goal of this class is for students to leave with a draft of a defined, measurable social media program unique to an organization and a preliminary understanding of the most commonly utilized social media platforms and their best practices.

EXSP 8103/PUAD 7707 Proposal Writing Learn a step-by-step approach to preparing successful proposals, researching funders, and developing a coherent strategy to obtain a grant. This course includes both instruction and writing exercises, beginning proposal writers will gain the skills necessary to develop proposal components.

For more information, visit www.ce.csueastbay.edu

Specific topics include: program design, researching funders, approaching foundations and corporations, the overall proposal process, and other relevant grantsmanship topics.

EXSP 8120/PUAD 7700 Introduction to the Nonprofit Sector This survey course examines the history, role, and purpose of the nonprofit sector in society. Time will be spent evaluating the interrelationship between the nonprofit sector, government, and business sectors, as well as on the democracy-producing values of the nonprofit sector. Students also will receive an overview of the nonprofit sector and the mechanics of starting a nonprofit organization, including information on organizational start-up planning and nonprofit incorporation legal requirements.

EXSP 8139/PUAD 7718 Special Events Planning This interactive course teaches students how to choose, plan, and implement a successful special event for their nonprofit organizations. Covered topics include: the mission statement’s many uses in raising funds for the agency; seven goals the agency can attain by producing a special event; the master event time table; estimating attendance; revenue and expense budgets; an organization chart to utilize volunteers; a case statement; how to recruit volunteer committee members; a matrix on how to choose a special event; and a marketing plan.

EXSP 8158/PUAD 7713 Essentials of Successful Volunteer Management This course provides a comprehensive, practical overview of volunteer management, including: designing and/or assessing a volunteer program; gaining staff support; designing jobs; recruiting the right volunteers; screening through the interviewing process; and orienting, motivating, evaluating, coaching, firing, and creatively recognizing volunteers.

EXSP 8159/PUAD 7709 Strategic Planning for Nonprofit Organizations This course is designed for board members, potential board members, and key staff members of nonprofit organizations.

Students will gain knowledge of the strategic planning process in an experiential way which allows them to create the organizational mission, identify long range goals, develop objectives and outcomes to reach these goals, and create action plans to implement objectives. Students also will learn how to gather and analyze internal and external environmental analysis data, so that by the end of the course they should be able to facilitate a strategic-planning process for an organization.

EXSP 8164/PUAD 7710 Nonprofit Advocacy and Lobbying Using a strategic marketing perspective, this course provides students with concepts and tools for developing an effective program for issues of management and government relations.

Specific topics include: overview of current public policy issues affecting the nonprofit sector; techniques for monitoring and assessing critical trends and issues; critical success factors in influencing change; framing the organization’s public policy agenda; and implementation strategies for positioning the organization and communicating its message.

EXSP 8292/PUAD 7800 Managing Conflict Through Collaborative Negotiation Collaborative negotiation is about balancing the interests and needs of all parties, and achieving a result that all participants consider the best possible resolution given the time, resources, and diversity of expectations. In this highly interactive course, students will: learn the key strategies of effective “win-win” negotiations; identify what motivates a person to negotiate; consider barriers to successful negotiation; understand the importance of balancing relationships and substance; and analyze conflict case studies. Students also will try out their conflict resolution skills, and walk away with key strategies for a current or anticipated conflict negotiation.

EXSP 8379 The ABC’s of Successful Capital Campaigns The ABC’s prepares you and your nonprofit agency for the planning, implementation, and follow through steps needed for a successful capital fundraising campaign– from assessing institutional readiness, through the feasibility and planning phase, to the quiet period of leadership recruitment and nucleus fund building, and through the public and stewardship phase. The course is presented in a clear and understandable fashion. Interactive, and taught by an instructor with dozens of capital campaigns to his credit, the course sets you on the path to campaign victory.

EXSP 8987 Program Development Students will delve into how to conduct feasibility research to determine whether/how the community needs the program or expansion and, if it does, who would benefit most, what the competition looks like, and whether your organization has what it takes to make it a success. Once a “Go” decision is made, the next steps in designing and creating the program will be discussed, including identifying the target population and the specific ways it will benefit, as well as budgeting, staffing, and other aspects of implementation planning.

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Payroll Practice & Management Sharpen your skills and expand your knowledge of all aspects of payroll management. Build your credentials and set yourself apart in this constantly evolving field.

Cal State East Bay’s Payroll Practice and Management Certificate Program provides you with the knowledge needed to drive your career forward. Whether you are new to the payroll profession or are an experienced payroll professional looking to refresh your knowledge, this online course ensures you have a solid foundation for a successful career.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Payroll Practice and Management Certificate Program is open to any interested student who can satisfactorily complete the coursework, is proficient in keyboarding, has a basic understanding of a word processing computer program (Microsoft Word recommended), and has a command of English grammar and punctuation. No payroll or office work experience is required. Students must also be age 18 or over with a high school diploma or GED equivalent.

EXSP 8686

CERTIFICATE REQUIREMENTS To earn a Payroll Practice and Management Certificate, students must complete 1 required course.

CONTACT

Payroll Practice and Management

COURSE DESCRIPTIONS EXSP 8686 Payroll Practice and Management The Payroll Practice and Management Certificate Program provides detailed instruction in all facets of payroll from the basics to the intricate complexity of fringe benefits, taxation, and garnishments. The primary objective of this exciting online program is to teach the solid skills and knowledge of payroll rules and regulations to the beginner and to increase or refresh the skills of the more experienced student. This program is an excellent overall review for the Certified Payroll Professional test given by the American Payroll Association. All course materials will be provided online.

Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

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For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Social Media Marketing Stay current with the latest marketing trends and gain the skills and knowledge to become an effective social media professional with a comprehensive, innovative program designed for working adults.

Whether you want to jump-start your career in social media or just want to incorporate new marketing techniques and skills into your current position, Cal State East Bay’s Social Media Marketing Certificate Program provides you with hands-on training in the practical and strategic components of social media marketing.

ADMISSION REQUIREMENTS

CONTACT

Admission to the Social Media Marketing Certificate Program is open to any interested student who can satisfactorily complete the program coursework. If you’re not quite ready to commit to the full program, individual courses can be taken without formal admission to the certificate program.

Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

Since this program is held in the computer lab with all coursework and class activities being completed online, you should be comfortable using both a computer and popular social media networks like Facebook, Instagram, and Twitter.

If you do not meet these prerequisites, you are encouraged to attend the optional pre-program workshop, “Introduction to Social Media Marketing.” This one-day boot camp-style workshop will quickly build your knowledge and confidence in using social media tools and channels.

REQUIRED COURSES EXSP 8503

Writing a Social Media Marketing Strategy

EXSP 8504

Using Social Media for Public Relations and

Marketing

EXSP 8505

Writing Social Media Content

EXSP 8506

Measuring and Tracking Social Media Metrics

EXSP 8507

Reputation Management, Crisis Communications

and Legal Issues of Social Media

EXSP 8508

Social Media Practicum

CERTIFICATE REQUIREMENTS

OPTIONAL WORKSHOPS

To earn a Certificate in Social Media Marketing, you must complete 6 required courses.

EXSP 8509

Introduction to Social Media Marketing

EXSP 8510

Making Social Media Work for You

For more information, visit www.ce.csueastbay.edu

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COURSE DESCRIPTIONS EXSP 8503 Writing a Social Media Marketing Strategy You will learn to apply an actionable 10-step strategy development process that connects with audiences, deepens relationships and drives results. Included in the strategy development process is learning how to use search engine optimization to increase the online visibility of social media content.

EXSP 8504 Using Social Media for Public Relations and Marketing You will learn how to create achievable public relations and marketing communications objectives, identify and reach influencers, leverage social media as a relationship building tool with key audiences, build and enhance brand awareness, and evaluate campaign outcomes in the online world. Reach traditional journalists and key bloggers. Learn how and why people use certain media to fulfill communication needs.

Drawing on case studies and interactive class projects, participants will discover how innovative organizations are using social media to reach audiences in ways you never imagined.

EXSP 8505 Writing Social Media Content Copywriting for social media needs to be brief, to the point and attention-grabbing. You will learn to identify which content – written, video or photos - is best utilized on the various social media platform. Use best practices to create content best suited for the audience you are trying to reach.

EXSP 8506 Measuring and Tracking Social Media Metrics Measuring ROI is a critical skill for any marketing professional, yet the social media space provides new measurement challenges and questions. Learn methods for analyzing data and extracting useful information from social media tools and platforms. Understand why listening – or conversation miningis important and how what is learned can be integrated into the business. Best practices, case studies across B2B and B2C brands that have integrated social media into their business plan are discussed. Listening for a crisis before it happens. Listening for the next big idea using existing online tools.

Know to how to prepare for and respond to a communications crisis in social media. Develop social media guidelines and policies.

EXSP 8508 Social Media Practicum The final course of this certificate program will offer you a practical application of what they have learned through course lectures, assignments, case studies and hands-on exercises. You may opt to either work alone or in a group to create a social media strategy – complete with a content creation and social media guidelines - for a local Oakland business, nonprofit or civic organization. This will be a “real world” project for you try working as a social media professional, as well as, to gain practical experience for a resume and/or work portfolio.

COURSE DESCRIPTIONS – OPTIONAL WORKSHOPS EXSP 8509 Introduction to Social Media Marketing This one-day boot camp-style workshop will quickly build participant knowledge of social media tools and channels. Held in a computer lab, you will be taken step-by-step of setting up accounts for either an individual or a business. Learn how to engage using current best practices. Discussions will include determining privacy settings and your online personal brand.

Workshop will be available to both program participants as well as the general public.

EXSP 8510 Making Social Media Work for You What do you do with what you’ve just learned? This one-day workshop will focus on how participants can creatively market themselves using social media. Use what you’ve learned to find a job as a community manager, social media professional or use it to market yourself as a consultant, author or independent service provider. You will learn how to prepare a portfolio and resume and determine appropriate Web sites to review and monitor. Workshop will be available to both program participants as well as the general public. Format is lecture hall, not computer lab.

EXSP 8507 Reputation Management, Crisis Communications and Legal Issues of Social Media You will learn best practices for social media governance, brand reputation management, regulatory compliance, and crisis communications preparedness and response using media marketing. Recognize the legal landmines of social media marketing and how to avoid them. Review terms of service for social media platforms and tools.

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For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Technical Writing Develop your technical writing abilities to a professional level and meet the demands of a growing field with a flexible, online program designed for working adults.

In Cal State East Bay’s Technical Writing Certificate Program, you’ll learn what it takes to enter the technical writing field, including the differences between academic and technical writing, how to consider the needs and abilities of different audiences, how to incorporate clarity and utility, and pitfalls to avoid in the revision and editing process.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Technical Writing Certificate Program is open to any interested student who can satisfactorily complete the coursework.

EXSP 8178 Technical Writing

CERTIFICATE REQUIREMENTS To earn a Technical Writing Certificate, students must complete 1 required course.

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

COURSE DESCRIPTIONS EXSP 8178 Technical Writing The Technical Writing Certificate Program is designed for anyone who wishes to develop their technical writing abilities to a professional level. Students will learn research methods, audience considerations, style, drafting and revision techniques, how to work in a collaborative environment, and more.

A variety of media and formats will be studied, including Web sites, e-mails, proposals, memos, and instructions.

For more information, visit www.ce.csueastbay.edu

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Construction & Sustainability 39

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Construction Management

For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Construction Management Gain the skills and knowledge necessary to advance in the construction industry with a convenient, hands-on program designed for working adults

Cal State East Bay’s Construction Management Certificate Program provides you with an up-to-date understanding of construction management fundamentals and equips you with the leadership skills you’ll need to advance to a management position or create your own construction business.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to CSUEB’s Construction Management Certificate Program is accepted on an ongoing basis. It is recommended you have knowledge of basic construction math and understanding of construction contracting as well as three years of experience in the construction industry before applying.

EXSP 8049

Drawings and Specifications

EXSP 8050

Business Practices and Project Controls

EXSP 8051

Legal Aspects of Construction

EXSP 8072

Estimating and Bidding

EXSP 8100

Project Planning and CPM Scheduling

EXSP 8767

Construction Methods and Materials

CERTIFICATE REQUIREMENTS

EXSP 8768

Project Administration and Site Supervision

To earn a Construction Management Certificate, you must complete 8 required courses.

EXSP 8901

Practical Applications of Construction

CONTACT

COURSE DESCRIPTIONS

Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu

EXSP 8049 Drawings and Specifications This course will examine the content and organization of drawings and specifications to expedite coordinated information retrieval as you manage or build a project.

Coursework focuses on the interrelationships between drawing views, details and specifications; and between architectural and engineering disciplines (structural/mechanical/plumbing/ electrical). Students will work “hands on” with drawings and specifications used to build a small commercial project. We will survey General and Special Conditions; and common contract documents utilized during the bid and construction

Management

For more information, visit www.ce.csueastbay.edu

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observation phases of a project. Students will be introduced to the role of the Architect/Engineer as an integral member of the project delivery team.

EXSP 8050 Business Practices and Project Controls This is an overview course for the construction contracting professional. Students will learn the basic business practices typically encountered and utilized in running a construction company. Subject matter will cover licensing requirements in California, elementary accounting procedures, bonding and insurance practices, safety issues and requirements, choice of business entity, developing business credit lines, financial statement presentations, introduction to job costing and basic payroll practice for both private and public works.

EXSP 8051 Legal Aspects of Construction This course covers general law for contracts, essential elements of a contract, effect of a written contract, remedies for breach of contract, and interpretation of contracts. Other course topics include: construction contracts (public and private works); consumer protection legislation; contractors’ license laws and regulations; mechanics’ lien remedies and stop notice; construction bonds; real estate law; land development regulation; and liability of contractors.

EXSP 8072 Estimating and Bidding In this course students will learn how to take off bid quantities, estimate prices, and compile a bid proposal for a construction project. With an emphasis on hard bid general contracting practices; course topics include: subcontractor selection, quantity-survey techniques, analysis and pricing of general conditions, pre-bid analysis, specifications review, bid preparation techniques, and final pricing. Also included is an overview of computer applications for estimating and bidding utilizing on-screen take-offs. In addition to participating in lectures and exercises, students will utilize an Excel spreadsheet program on their laptops for a final bid proposal. Prerequisites: EXSP 8049, blueprint reading, and basic construction math are required. A math-screening quiz will be given at the first meeting.

EXSP 8100 Project Planning and CPM Scheduling In this course, students will learn planning and scheduling techniques that apply to projects of all sizes, including bar charts, critical path networks, resource allocation, and leveling.

Students will be given instructions and exercises to manually illustrate the techniques in the first half of the course, and will spend the second half of the course in the computer lab, where the techniques will be illustrated on Microsoft Project scheduling software, using an example project. Prerequisite: EXSP 8768.

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EXSP 8767 Construction Methods and Materials In this course you will learn theory and practical applications of construction technology to complete a successful building project. The course provides an overview of the various methods, materials, equipment, regulatory influences and constraint on the construction process, discussed in light of changing factors in production, material use, life-cycle concerns, codes, design, and market demands.

Topics include: soils, site constraints and geology, construction for seismic resistance, technology of basic building materials such as concrete, steel, masonry and wood (including their standards tolerances, sustainability, material compatibility and failure installation and workmanship technique limitations), interior and exterior finishes, with an overview of electrical and mechanical systems. Prerequisites: EXSP 8049 and EXSP 8050 EXSP 8768 Project Administration and Jobsite Supervision This course introduces students to the day-to-day onsite construction management process for commercial and public works construction as practiced in the real world of Construction Management and Site Administration. Taught in a practical, thorough, and concise format, the primary focus will be on roles and responsibilities of the various parties such as the owner, facility manager, construction manager, architect, engineer, contractor, project manager, and the jobsite superintendent regarding the process of planning, monitoring, and controlling the work. Emphasis will be placed on practical approaches and management techniques to control time, cost, quality, and safety. Prerequisites are: EXSP 8049 and EXSP 8050 EXSP 8901 Practical Applications of Construction Management This course presents a series of real-life case histories to be examined, and invites students to participate in the development of actual solutions. Topics include: preparing correct bids and bid protests; Subcontract scope & exclusions: shop drawing preparation, reviews and approval; material & product substitutions, accelerated schedule required by owner; deficiencies in the contract drawings; compensation for delays, full compensation for change orders and extra work requests; hidden conditions; major scope changes; Subcontractor/ General Contractor disputes; Settlement Agreements.

Prerequisites: All other courses should be taken first with this one being last in the Program.

For more information, visit www.ce.csueastbay.edu

Education 42 44 50

Early Childhood Special Education Added Authorization Online Teaching & Learning Teaching English to Speakers of Other Languages (TESOL)

Related Courses 46 Online Continuing Education for Teachers

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Early Childhood Special Education Added Authorization Gain the expertise you need to expand your special education credentials and positively impact the lives of special needs students from birth through age 22.

The Early Childhood Special Education Added Authorization (ECSEAA) certificate enables you to extend the authorization of your Education Specialist Credential. You will play a pivotal role in the educational lives of students with developmental delays and learning requirements that differ from the average child. As a participant, you’ll acquire the knowledge and practical training needed to expand your educational reach.

ADMISSION REQUIREMENTS

CONTACT

If you would like to apply to Cal State East Bay’s Early Childhood Special Education Added Authorization Certification, you must hold a special education credential or be currently enrolled in an Education Specialist Credential program. Your application will be reviewed by CSUEB’s program coordinator to ensure you meet these requirements.

Linda Smetana Program Coordinator (510) 885-4489 linda.smetana@csueastbay.edu

If you are concurrently completing an Education Specialist program, you must apply for that program’s preliminary credential and show proof of Commission on Teacher Credentialing. You must provide the preliminary credential to the program coordinator before submitting your documents to apply for the Early Childhood Special Education Added Authorization.

EPSY 6550

Young Children with Special Needs

EPSY 6551

Family Systems and Cultural Competence

EPSY 6552

Assessing Young Children with Special Needs

EPSY 6553

Curriculum and Instruction for Young Children

REQUIRED COURSES

with Special Needs

CERTIFICATE REQUIREMENTS To earn a certificate in ECSEAA, you must complete 16 units (4 courses). After you’ve completed the program, you will be eligible to apply to the Commission on Teacher Credentialing for its Added Authorization in Early Childhood Special Education.

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For more information, visit www.ce.csueastbay.edu

COURSE DESCRIPTIONS EPSY 6550 Young Children with Special Needs This course surveys the development of young children with special needs and those who are at risk (birth to 5 years of age). Disabilities associated with young children’s physical, cognitive, communication and socio-emotional developmental domains are examined from within a culturally sensitive and family focused perspective that emphasizes the importance of early assessment and intervention. Among the disabilities covered in the course include but are not limited to physical disabilities (cerebral palsy, spina bifida), autism spectrum disorders, intellectual disabilities, sensory integration dysfunction, vision/hearing impairments, learning disabilities, communication disorders and socioemotional challenges.

Variables that place young children at risk for developmental delays are also addressed, as are models of intervention and family involvement. Ten hours of fieldwork, participation and/ or observations in home, self-contained and fully inclusive Early Childhood Special Education and Early Intervention programs are required.

EPSY 6551 Family Systems & Cultural Competence This course presents an overview of the Family Systems model of collaborating effectively with families from diverse cultural backgrounds. Focus is on the impact of a child with a disability on family functions and relationships, the many challenges parents face during the early childhood years, and the psychological and socio-emotional stages that families experience as they learn to cope with caring for a child with special needs. The course also explores strategies that enable professionals to more sensitively communicate with families in ways that foster collaboration and empowerment; interventions for family support are also reviewed. Ten hours of fieldwork in addition to fieldwork for course assignments are required.

EPSY 6552 Assessment & Intervention Planning for Young Children with Special Needs This course presents an overview of current methods of assessment in early childhood special education, and integrates theory and research into effective practice. Emphasis is on linking assessment with intervention program planning, embedding intervention strategies into daily routines and activities, and using assistive technology when appropriate.

Focal topics include standardized methods of assessment, observation-based, portfolio, play-based and alternative measures of assessing young children. Ten hours of structured and supervised fieldwork are required.

EPSY 6553 Curriculum and Instruction in Early Childhood Special Education This course presents an overview of best practices in early childhood special education curriculum and intervention practices. Quality methodologies used in self-contained and inclusive settings that benefit both typically and atypically developing young children are presented from both theoretical and real-life perspectives. Emphasis of course is on experiences that help increase candidates’ overall effectiveness as an early childhood special education professional who is culturally sensitive to the unique needs of families and young children with special needs. Ten hours of fieldwork, participation and/ or observations in home, self-contained and fully inclusive Early Childhood Special Education and Early Intervention programs are required.

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Online Teaching and Learning Become an effective online educator or trainer and learn how to create teaching materials optimized for virtual classrooms with a program that focuses on learner engagement and authentic learning outcomes.

Increase your marketability in today’s economy by updating your skills in the growing field of online education and open the door to new online teaching and training opportunities. Since 1998, Cal State East Bay has offered a flexible approach to empower you with the knowledge and skills necessary to effectively design and teach online courses.

ADMISSION REQUIREMENTS

CONTACT

This program requires that students possess a bachelor’s degree and have teaching or training experience.

Ayellee Adam Program Manager (510) 885-4496 ayellee.adam@csueastbay.edu

CERTIFICATE REQUIREMENTS To earn the Online Teaching and Learning Certificate, students must complete four required courses, in sequence, with a grade of “B” or better.

REQUIRED COURSES EDUI 6701

Introduction to Online Teaching and Learning

MASTERS PROGRAM OPTION

EDUI 6702

Teaching Models for Online Instruction

The Online Teaching and Learning Certificate program’s four courses fulfill the initial course requirements of Cal State East Bay’s Master of Science in Education with an option in Online Teaching, a program accredited by the Western Association of Schools and Colleges (WASC). For more information about the Master of Science in Education with an option in Online Teaching, visit ce.csueastbay.edu/ce/programs/online-teachingmasters

EDUI 6703

Technology Tools for Online Instruction

EDUI 6704

Designing Curriculum for Online Instruction

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For more information, visit www.ce.csueastbay.edu

COURSE DESCRIPTIONS EDUI 6701 Introduction to Online Teaching and Learning This course introduces students to the design and delivery of interactive online coursework that is based on best practices in online teaching and learning. Concepts covered include the virtual classroom, synchronous vs. asynchronous teaching and learning strategies, copyright and fair use, and accessibility for all learners. Online and on-ground courses are respectfully contrasted to determine how each serves the needs of given students.

EDUI 6702 Teaching Models for Online Instruction This is an introduction to teaching models related to online curriculum development, student learning, assessment, and the psychology of learning. The focus will be on the applications of various teaching models to online instruction in different teaching and learning settings taking different learning styles, accessibility issues, and technology limitations into account.

EDUI 6703 Technology Tools for Online Instruction This course examines the ever-growing array of technology tools (course management systems, browsers, social media, etc.) for the virtual classroom from a teaching and learning perspective. Each student will begin to build an online course based on learning outcomes for their particular set of students, selecting the best technology tools available and with an emphasis on accessibility.

EDUI 6704 Designing Curriculum for Online Instruction In this final course students will design and construct accessible modules for their learners that demonstrate the best practices for linking appropriate teaching models to designated learning outcomes, course materials, assignments, collaboration, participation, and assessment.

For more information, visit www.ce.csueastbay.edu

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ACADEMIC UNITS

Online Continuing Education for Teachers Earn academic units for professional advancement while gaining new skills and knowledge with courses specifically designed for busy working teachers.

Now, earning your academic units is easier than ever with Cal State East Bay’s self-paced online teacher education courses that can be completed from your home or classroom. With academic credits from CSUEB, you’ll fulfill state requirements for professional development, obtain credits for salary advancement, or simply satisfy a desire to grow professionally and obtain new knowledge and ideas for your students.

CONTACT Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu COURSE DESCRIPTIONS Behavior in the Classroom series: TED 7031 Ethnics and Safety in Education: Guidelines for Teachers and Administrators This course was specifically developed because teachers are increasingly being reported and charged with sexual misconduct and exploitation of their students. This has become a national issue. School administrators and state leaders are seeking answers. In addition, lawmakers are demanding action and contemplating a variety of legislative responses. This situation may shift oversight and discipline outside the profession. Education leaders and administrators are faced with figuring out how to respond effectively. All violations are disturbing, but teacher sexual abuse is most harmful.

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TED 7111 Traumatized Child: The Effects of Stress, Trauma, and Violence on Student Learning Teach students affected by stress, trauma, and violence, and recognize the signs in students. Identify specific factors that exist in families and communities where stress and violence are common. Through understanding the special learning needs of the student who is experiencing stress, trauma, or violence in his/her life teachers will learn how to meet these students’ needs in the regular classroom. Course also provides information on working with parents and community agencies.

TED 7460 Behavior is Language Learn behavioral techniques and intervention strategies that remediate disruptive behavior, reduce power struggles, increase classroom control, and reduce burnout and feelings of ineffectiveness, without increasing workload. Gain a new perspective on students’ behavior and learn effective tools to facilitate positive student changes.

TED 7464 Violence in Schools Understand the foundation of violence and motivational purposes behind aggression. The correlation and impact of the media, community, and family upon violence will be investigated including identification and intervention approaches to working with out-of-control behavior.

For more information, visit www.ce.csueastbay.edu

Participants receive information on national resources available to parents and teachers. The course helps students increase their understanding of violence, the motivations behind the use of violence, and specific strategies to minimize the occurrence of violence in a school and community.

TED 7690 Understanding Aggression: Coping with Aggressive Behavior in the Classroom Become more aware of the causes of aggression; its manifestation in gangs, television, sports, and drugs. Study ways to evaluate aggression and intervene before it turns to violence within the school.

Classroom Management and Teaching Strategies series: TED 7010 Advanced Classroom Management Primarily for professionals (e.g., regular or special educators, instructional assistants, school psychologists, counselors) serving children and youths presenting behavior problems in the school or community, this course focuses on cognitive and cognitive-behavioral interventions (often lumped together under the rubric “social skills”) with an emphasis on teaching students how to change and manage their own behavior.

TED 7101 Practical and Powerful Management Strategies for All Students in Inclusive Classrooms This course teaches what all educators need to understand about the learning, attention, and behavioral challenges of students with mild to moderate disabilities (e.g., ADHD, LD, and other hidden brain-based disorders). The class provides a host of “how-to” strategies, supports, and accommodations to enable the success of students with self-regulation difficulties in the general education classroom. You will learn powerful strategies for engaging students’ attention and participation, minimizing behavioral problems, and managing disruptive, off-task, or other challenging behaviors.

TED 7149 Powerful Academic and Teaching Strategies for All Students in Inclusive Classrooms This course teaches what all educators need to understand about the learning challenges of students with mild to moderate disabilities (e.g., ADHD, LD). It includes struggles that are common in reading, written language, math, organization, time-management and study skills, and focuses on the howto’s of reaching and teaching these students in the general education classroom. The course provides powerful and practical instructional, research-based academic strategies to boost achievement of all students, and the interventions and accommodations that may be needed to enable students with learning disabilities or ADHD to achieve success.

TED 7204 Teaching Diversity: Influences and Issues in the Classroom This course is designed to give you the knowledge, tools, and dispositions to effectively facilitate a diverse classroom.

Participants understand and identify differences in approaches to learning and performance, including different learning styles and ways in which students demonstrate learning. Emphasis on understanding how students’ learning is influenced by individual experiences, talents, disabilities, gender, language, culture, family, and community values.

TED 7239 Teaching Elementary Math Conceptually: A New Paradigm This course is designed to explain and connect the major concepts, procedures, and reasoning processes of mathematics. Current research and trends in math education will be discussed to outline a teaching methodology that is conceptual, contextual, and constructive. Activities are presented to explain underlying concepts and illustrate constructive teaching. The course has been divided into four chapters covering four math topics: number sense, addition and subtraction, multiplication and division, and fractions. Emphasis is on exploring how to develop mathematical understanding in learners.

TED 7306 Educational Assessment: Assessing Student Learning in the Classroom This course helps teachers develop the conceptual and technical skills required to help them identify their educational goals and implement meaningful instructional strategies for effective learning by students with special needs. The focus is on assessment for instructional programming, procedures for designing or selecting, administering, and interpreting a variety of informal assessment measures typically used in the academic and social skills areas. Appropriate presentation of assessment information in an acceptable format to parents and teachers will also be addressed.

Disorders and Disabilities series: EPSY 7018 Harassment, Bullying, and Cyber-Intimidation in Schools Our educational institutions are, ideally, places where faculty and students are able to work and learn in a setting that is free from intimidation and offensive, hostile behavior. Unfortunately, this is not always the case – harassment, specifically sexual harassment, bullying, and cyber-intimidation – prevents this type of environment. Schools have a defacto obligation to provide all persons with the promise of being able to develop professionally, intellectually, personally, and socially in egalitarian and humane surroundings.

For more information, visit www.ce.csueastbay.edu

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TED 7075 How to Reach and Teach ADHD Students in the Inclusive Classroom: A Home Study Course With Videos, Readings, and Case Studies Learn practical and research-based strategies, supports, and interventions for helping students with ADHD achieve school success. The course covers: current information and insight into ADHD and the executive function impairment underlying their behavioral and school performance difficulties; effective treatment and management of the disorder; key strategies for engaging and maintaining attention, increasing on-task behavior and work production, boosting academic and organization skills, and for minimizing and managing the challenging behaviors. All materials are included in the course fee: text, charts/forms and other management tools, and the DVD entitled "ADHD & LD: Powerful Teaching Strategies & Accommodations (with RTI)".

TED 7290 Attention Deficit Disorder: Information and Interventions for Effective Teaching Educators will receive a complete history of ADD, along with accepted and experimental treatment methods. Course reviews current treatments of the disorder and practical intervention strategies designed to increase on-task behavior while decreasing disruptive, inappropriate, and off-task behaviors in the classroom.

TED 7426 Learning Disabilities: Practical Information for the Classroom Teacher This course covers appropriate assessment and evaluation of learning disability (LD) students, as well as the planning and implementation of effective strategies to use with these students and their parents.

TED 7566 Autism & Asperger’s: Information & Effective Intervention Strategies This course provides information on the characteristics of the disorder, learning styles associated with the disorder, communication weaknesses, and various intervention strategies proven to be successful when working with students with autism spectrum disorders. Explore why individuals with autism spectrum disorders act the way they do and what you can do to enhance more appropriate behavior.

TED 7705 Child Abuse: Working with Abused and Neglected Children Identify and effectively teach students affected by child abuse and/or neglect. Recognize the signs of physical abuse, emotional abuse, sexual abuse, physical neglect, and emotional neglect in students. Explore specific factors that exist in families who abuse or neglect their children. Working with parents and community agencies is also emphasized.

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Early Childhood series: EPSY 7022 Early Childhood: Family-Centered Services Discuss applications of diverse systems of care, gain an understanding of family diversity, and explore the major stress factors facing families today. Discuss the theoretical basis for family-centered services, as well as reflect on current research and best practice. The course also examines the role of early childhood educators and explores ways to build partnerships with parents and create communities of care – for the benefit of our children, and ultimately society as a whole.

EPSY 7023 Infant & Toddler Mental Health: Issues & Information for Educators Gain a better understanding of infant and toddler mental health, child development, and strategies you can use to promote positive relationships with children and families.

Participants will understand and identify their role as a childcare provider, educator, and early childhood professional. The course explores research-based information on child development, attachment, temperament, and curriculum.

EPSY 7024 Early Childhood: Observation and Assessment Understand observation and assessment instruments, as well as recommended practices and available resources for infants, toddlers, and preschoolers. Content includes an emphasis on observing young children and assessing their early childhood learning environments.

EPSY 7025 Early Childhood: Program Planning Uncover a new perspective on planning and implementing developmentally appropriate programs for young children from birth through age eight. Participants learn what is meant by curriculum, assessment, evaluation, and program planning as these terms apply to early childhood education. Historical perspectives and theories of child development and examine best practice for early childhood education are also discussed.

You’ll examine key concepts and specific activities for teaching various curricular content areas including language and literacy, mathematics and science, and the expressive arts.

TED 7025 Early Childhood: Typical and Atypical Development Explore contemporary best practice and perspectives on early childhood development. Content includes patterns and sequences of typical development for children from birth to six years. Emphasis is on individual differences, cultural influences, and the impact of developmental delay and disability during infancy, toddlerhood, and preschool.

For more information, visit www.ce.csueastbay.edu

Language Arts Skills series: TED 7696 Reading and Writing in Content Area The course Reading & Writing in Content Area is divided into four chapters. This course will provide information on such issues as recognizing reading difficulties, assessing textbooks, and the integration of reading strategies within a content area.

The strategies taught are aligned with the Praxis Reading Across the Curriculum test guide and the Reading in the Content Area national standards. The first chapter is an overview of theories of teaching adolescents and language acquisition. The second, third, and fourth chapters discuss current theory regarding the teaching of reading, including phonics, fluency, and motivation.

In addition to the theory, these chapters challenge the learner to use specific teaching reading strategies. Strategies are given with step-by-step directions for a teacher to integrate into curriculum the next day.

TED 7692 Talented and Gifted: Working with High Achievers Review education, current law, and accepted methods for referral, assessment, and identification of these students. It covers major program models and methods of differentiating instruction to meet the rate and level of learning of those students identified. Gain an understanding of ways to meet the affective needs of the gifted and talented student in the regular classroom.

Special Student Needs series: TED 7306 Educational Assessment: Assessing Student Learning in the Classroom Teachers will develop the conceptual and technical skills needed to identify educational goals, and implement meaningful instructional strategies, for effective learning by students with special needs. The focus is on assessment for instructional programming, covering procedures for designing or selecting, administering, and interpreting a variety of informal assessment measures typically used in the academic and social skills areas. Appropriate presentation of assessment information to parents and teachers also is addressed.

TED 7569 Inclusion: Working with Special Needs Students in General Educational Classrooms Concepts and terms related to educating students in inclusive classrooms are covered in this course. Learn to determine the continuum of placements school systems can use in providing special education services to students with disabilities.

Understand the federal definition of students entitled to special education services, and procedures educators can use in determining whether these students can be educated in the regular classroom. Identify and describe the role and responsibilities of special and general educators in providing special education services to students educated in inclusive classrooms.

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Teaching English to Speakers of Other Languages (TESOL) Gain the critical skills you need to serve as an English-language teacher in the U.S. and overseas. Use your love of language and interpersonal skills to create a meaningful learning environment for a diverse student community.

Cal State East Bay’s Teaching English to Speakers of Other Languages (TESOL) Certificate Program provides the knowledge and practical training required to teach the English language both in the U.S. and abroad. You will be taught by top TESOL instructors at the Hayward Hills Campus and learn first-hand how to apply the most effective second-language teaching techniques in your own classroom.

ADMISSION REQUIREMENTS

CERTIFICATE REQUIREMENTS

This program requires that students possess a four-year bachelor’s degree and some knowledge of a second language.

For non-U.S. residents, a bachelor’s degree or equivalent and a TOEFL score of 525/197 are required for admission.

To earn a Teaching English to Speakers of Other Languages Certificate, students must complete 4 required courses.

Additional coursework is required for international students.

CONTACT

APPLYING TO THE PROGRAM Students must complete a Certificate Program Application which must be accompanied by proof of a four-year bachelor’s degree when applying to this program. Students must also have some knowledge of a second language.

Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu REQUIRED COURSES

INTERNATIONAL STUDENT ADMISSIONS Non-U.S. residents applying from outside the United States should apply and submit an International Certificate Program Application at least 2 months prior to the beginning of the quarter. There is a one-time, non-refundable application fee of $100, payable when you file your application.

ENGL 7700

Approach Design & Procedure in Teaching ESL I

ENGL 7701

Pedagogical Grammar/Outcomes Assessment

ENGL 7702

Approaches, Designs, and Procedures in Teaching ESL/FL II

ENGL 7703

ESL Practicum (Supervised Teaching)

Upon acceptance and admission, you will receive an I-20 form in order to obtain F-1 student status. Please contact the ALP office at alpgen@csueastbay.edu to request the documents necessary for the issuance of the I-20. Additional application fees may apply.

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For more information, visit www.ce.csueastbay.edu

COURSE DESCRIPTIONS ENGL 7700 Approach Design & Procedure in Teaching ESL I This course introduces current trends in language teaching; highlights practical, innovative applications of research in language learning and teaching; and teaches fundaments of lesson planning, materials selection, and curriculum development for the second language classroom.

ENGL 7701 Pedagogical Grammar/Outcomes Assessment This course examines the underlying structure of the English language; presents current techniques in the teaching of English grammar and its accompanying structural linguistic components; and teaches methodologies in language assessment and evaluation.

ENGL 7702 Approaches, Designs, and Procedures in Teaching ESL/FL II This course examines advanced topics in language teaching; focuses on state-of-the-art classroom research in language learning and teaching, including the use of technology; and emphasizes communicative language teaching, integration of skills, and intercultural competence.

ENGL 7703 ESL Practicum (Supervised Teaching) Teach and tutor in an ESL classroom under the guidance of a competent mentor teacher. Students will design and implement relevant professional development activities in this course. Note: Attendance at the first day of class is mandatory to receive a teaching schedule.

For more information, visit www.ce.csueastbay.edu

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Engineering & Project Management 53 54

Project Management Six Sigma Training

Related Courses 53 Project Management Professional (PMP)速 Exam Prep

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For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Project Management Gain real-world experience, increase your marketability, prepare for the PMI Certification Exam, and advance into a leadership role with a flexible program designed to make you stand out in project management.

The Certificate in Project Management provides the foundation you need to drive projects effectively and efficiently. During the 10-week program, you’ll gain formal training to support your expertise and experience.

Most importantly, the program provides you with a Project Management Institute (PMI)® approved way to complete educational hours necessary to qualify for the Project Management Professional (PMP)® Exam.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Project Management Certificate Program is open to any interested student who can satisfactorily complete the coursework.

EXSP 8416/ENGR 7820

CERTIFICATE REQUIREMENTS To earn a Project Management Certificate, students must complete 1 required course. Individuals wishing to receive academic credit should enroll in ENGR 7820 and will be required to complete an extra assignment to receive a letter grade.

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu California State University, East Bay is recognized and approved as a Project Management Institute

®

Registered Education Provider. PMI® members receive a 10% discount on CSUEB Continuing Education Project Management courses.

CSUH or CSUEB alumni members are eligible to receive a 15% discount.

PMP is a registered mark of the Project Management Institute, Inc.

Project Management

COURSE DESCRIPTIONS EXSP 8416/ENGR 7820 Project Management Project management is becoming increasingly important in today’s rapidly evolving business environments. Primary reason for increasing emphasis on project management in current business climate is that implementing breakthrough change requires the introduction of new products, processes, or markets in a timely and cost-effective manner. Many of today’s industrial, commercial, and governmental organizations use project management systems and standardized methods to get their tasks accomplished. Project management is the application of knowledge, skills, tools, and techniques to a broad range of activities in order to successfully meet predetermined project requirements. This course offers a comprehensive overview of the skills needed and challenges faced in managing projects in organizations.

RELATED COURSE EXSP 8729 Project Management Professional (PMP)® Exam Preparation Please see page 76 for this related course description.

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Six Sigma Training Gain the critical skills needed to drive process improvements in your organization. Use data-driven methodologies to eliminate product defects and operational inefficiencies that hinder organizational growth.

Cal State East Bay’s Six Sigma Certificate Programs provide you with the knowledge and practical training needed to drive change in your organization. Through Six Sigma programs, your organization can improve business processes in all operational areas. As a result, the company can experience reduced product and service failure rates, have more satisfied customers, and increase profits.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Six Sigma Green Belt Certificate Program is open to any interested student who has a general understanding of basic mathematical functions, the reading comprehension level of a high school graduate and general proficiency in using Windows-based computer software.

EXSP 8687

Six Sigma Black Belt

EXSP 8688

Six Sigma Green Belt

Admission to the Six Sigma Black Belt Certificate Program is open to any interested student who is comfortable using mathematics, an experienced problem solver, has collegelevel reading comprehension skills, and is proficient in using Windows-based computer software. Although not required, a college degree in industry-related fields, including business, engineering, or sciences is recommended.

CERTIFICATE REQUIREMENTS To earn a Six Sigma Certificate, students must complete 1 required course (per program).

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu 54

COURSE DESCRIPTIONS EXSP 8687 Six Sigma Black Belt The Six Sigma Black Belt course provides an in-depth look at the DMAIC problem-solving methodology, as well as deployment and project development approaches. The course follows the DMAIC methodology, with appropriate tools and concepts taught at each stage of project deployment. Course materials concentrate on the application and use of tools. Workshops are incorporated throughout the training to challenge students’ analytical and problem-solving skills.

EXSP 8688 Six Sigma Green Belt Six Sigma, a quality-improvement methodology structured to reduce product or service failure rates, is one of the highest standards that a company or individual can achieve. The Green Belt course encompasses all aspects of a business, including management, service delivery, design, production, and customer satisfaction. This course teaches skills students need to both affect this highly valuable standard and prepare for national certification.

For more information, visit www.ce.csueastbay.edu

Hospitality 56

Wedding Planner

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Wedding Planner Gain the skills to excel in the growing wedding industry. Learn the tricks of the trade through a flexible program designed for busy adults and stand out by adding nationally-recognized university training to your resume.

Cal State East Bay’s Certificate in Wedding Planning is the only program of its kind offered on a university campus. The program provides you with the industry skills, required knowledge, and practical training needed to pursue a career in wedding and event management.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Wedding Planner Certificate Program is open to any interested student who can satisfactorily complete the coursework.

EXSP 8465

CERTIFICATE REQUIREMENTS To earn a Wedding Planner Certificate, students must complete 1 required course.

CONTACT Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu

Wedding Planner

COURSE DESCRIPTIONS EXSP 8465 Wedding Planner The Wedding Planner Certificate Program developed by Scardina Becker has been the “global benchmark” for all other training programs in wedding consulting. The only program of its kind offered on a university campus, the Wedding Planner Certificate Program has earned national recognition by students, Hospitality Management Professionals, and Associations. This program is endorsed by the Northern California Chapter of the International Special Events Society (ISES).

The wedding market of today will be introduced, with emphasis on significant statistics and trends in the industry. Next, typical issues that a wedding consultant handles will be covered, including budgeting, long-range planning, vendor negotiations and contracts, insurance coverage, time line preparation, and on-site management.

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For more information, visit www.ce.csueastbay.edu

The services provided by the major wedding vendors will be discussed in detail. You will learn appropriate techniques for selecting food and beverages, music, flowers, wedding cakes, photographers, transportation, invitations, and other products and services. Important issues relating to the coordination of these vendors will also be covered. Additionally, wedding protocol, customs, and etiquette will be discussed, with special emphasis on ethnic and religious traditions.

EXSP 8465 Wedding Planner (Online) Students in the online Wedding Planner Certificate Program received detailed instruction about the following topics, essential for success in the wedding and special events industry: •

•

•

Event management fundamentals, including budgeting, long-range planning, vendor negotiations and contracts, insurance coverage, timeline preparation, and on-site management.

Key vendor services, including food & beverages, music, flowers, cake, rental items, lighting, photography, transportation, stationery and videography.

Details about wedding protocol, customs, and etiquette, with a special emphasis on ethnic and religious traditions, as well as same-sex weddings.

It is a ten-week program with weekly homework and quiz assignments. Students can accomplish the assignments within their own time frame each week.

RELATED COURSE EXSP 8204 Wedding Planner Certificate Retake Exam With the instructor’s approval, students who successfully completed class requirements except the final exam and have received an “Incomplete” may re-register for retake exam only.

For more information, visit www.ce.csueastbay.edu

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Legal Studies 61

Paralegal Studies

Related Courses 59 Minimum Continuing Legal Education (MCLE)

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For more information, visit www.ce.csueastbay.edu

COURSES

Minimum Continuing Legal Education Satisfy your California Minimum Continuing Legal Education (MCLE) requirements with courses that are convenient, fast, and easily accessible.

Cal State East Bay MCLE courses are open to all attorneys, paralegals, and legal professionals who need to meet the required continuing legal education courses under California law. Classes are conveniently located at the downtown Oakland Center, making them easily accessible by car or public transportation.

CONTACT

COURSE DESCRIPTIONS

Dwight Dickerson Program Director (510) 885-2311 dwight.dickerson@csueastbay.edu

EXSP 8328 Recent Legal Updates in Civil Litigation This program presents a summary of current civil litigation cases impacting the work of paralegals and other legal professionals in the areas of: Civil Procedure, Employment Law, and Tort Law (i.e., Products liability, governmental tort liability, etc.).

Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu

EXSP 8393 Computer Applications for the Legal Work Place This interactive program provides an overview of some of the most popular legal software programs being used in the legal work place. Attendees will get a demonstration of litigation and practice management software programs such as CaseMap, TimeMap, and HotDocs.

EXSP 8394 Computerized Legal Research and the Use of Westlaw This interactive program is designed as an introduction for beginners in the use of one of the main stays in computer assisted legal research: Westlaw. This program will also provide intermediate users of Westlaw with tips and other “how to� uses to improve their Westlaw skills.

For more information, visit www.ce.csueastbay.edu

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EXSP 8395 Evidentiary Objections to Testimony in California This presentation will assist paralegals to understand the framework of admissible evidence by presenting an overview of evidence that is objectionable under the California rules of evidence.

EXSP 8950 Supervision of Paralegals and Other Staff: Substance Abuse Issues and Elimination of Bias in the Attorney-Staff Relationship This interactive program will be devoted to the detection, prevention, and treatment of substance abuse as the issue arises in the attorney-staff relationship. The program will also be devoted to elimination of bias in the legal profession as the issue arises in the attorney-staff relationship.

EXSP 8953 Attorney’s Ethical Use of Paralegals – Part I This interactive program will be devoted to the ethical considerations involved for attorneys who use paralegals in the work place. The program will focus on the applicable sections of the California Rules of Professional Conduct, the State Bar Act, and Business & Profession Code 6450-6456. The program primarily focuses on competence, the unauthorized practice of law, and confidentiality/attorney-client privilege.

EXSP 8954 Attorney’s Ethical Use of Paralegals – Part II This interactive program will be devoted to the ethical considerations involved for attorneys who use paralegals in the work place. The program will focus on the applicable sections of the California Rules of Professional Conduct, the State Bar Act, and Business & Profession Code 6450-6456. The program will primarily focus on conflicts of issues, advertising, and recent updates to the California Rules of Professional Conduct.

EXSP 8955 Organizing Discovery in Complex Litigation Through the use of actual case studies, this interactive program will provide an overview and strategies for case management as it pertains to the conduct of discovery in cases involving complex litigation.

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For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Paralegal Studies Build your credentials with a flexible, highly regarded program that empowers you with the educational foundation necessary for a successful career as a paralegal.

Distinguish yourself by earning your certificate from one of the first American Bar Association (ABA) approved programs in the East Bay and increase your earning potential by opening the doors to some of the most prestigious law firms in the San Francisco Bay area. Since its inception in 1980, this program has earned high marks and qualified aspiring paralegals like you for positions at some of the most sought after practices.

ADMISSION REQUIREMENTS

TRANSFER CREDIT

This program requires that students have completed at least 80 quarter (53 semester) units of academic college credit. Of these 80 units, 27 must be from at least 3 areas of liberal studies (e.g., humanities, social studies, science, math, English). Applicants are admitted to this program in the fall and spring quarters only.

It is possible to transfer credit for up to two paralegal courses from other ABA-approved institutions. Contact the program coordinator for further information.

APPLYING TO THE PROGRAM Students must complete a Certificate Program Application when applying to this program.

Applicants must also submit an official transcript verifying previous coursework, and a general statement of their personal objectives and interest in the paralegal profession.

CERTIFICATE REQUIREMENTS To earn a Paralegal Studies Certificate, students must complete 9 required courses, 1 elective course, and an internship within three calendar years from their start date. A grade of “C� or better is required for a class to count towards the certificate.

ALUMNI DISCOUNT Cal State East Bay Paralegal Studies alumni may audit additional Paralegal Studies courses and pay 50% of the listed course fee.

(Audited classes do not meet requirements for the Paralegal Studies Certificate Program.)

CONTACT Dwight Dickerson Program Director (510) 885-2311 dwight.dickerson@csueastbay.edu Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

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COURSES

COURSE DESCRIPTIONS

Select Paralegal Studies courses are available online, but please note that a minimum of four classes must be taken on-campus to earn your certificate.

Prerequisite course for students with no previous legal experience:

Prerequisite course for students with no previous legal experience: EXSP 8220

Introduction to Paralegalism

Required courses: ENGL 7017

Legal Research & Writing I

ENGL 7018

Legal Research & Writing II

POSC 7011

Introduction to Law

POSC 7012

Litigation I

POSC 7013

Litigation II

POSC 7022

Personal Injury and Tort Litigation

POSC 7023

Contract Law

POSC 7040

Computer Applications for Paralegals

POSC 7042

Ethics and Professional Responsibility

Internship course: POSC 7020

Paralegal Internship

Elective courses: POSC 7004

Corporate Law

POSC 7006

Real Estate Law

POSC 7009

Family Law

POSC 7021

Criminal Law

POSC 7025

Interviewing and Investigating

POSC 7027

Wills & Trusts

POSC 7029

Immigration Law

POSC 7031

Intellectual Property

POSC 7033

Employment Law

POSC 7037

Evidence for Paralegals

POSC 7056

E-Discovery, Advanced Legal Research, and Motion Writing

POSC 7060

Patent Law

Workshop course: EXSP 8459

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Career Seminar for Paralegals

EXSP 8220 Introduction to Paralegalism This noncredit course introduces the paralegal profession and provides an overview of the role of a paralegal, the professional responsibilities and opportunities for a paralegal, the organization and management of law offices, and the skills expected of a paralegal. Students also will be introduced to: California and Federal court systems; the differences between trial and appellate courts; sources of law, including the Constitution, common law, and statutory law; the basic differences between criminal law and civil law; and essential legal vocabulary and symbols. This course is required for all students without Paralegal experience. Students who have worked as a Paralegal may request a waiver of this class.

Required courses: ENGL 7017 Legal Research and Writing I This course provides an introduction to the location and use of legal research tools, and the analysis of written expression of current law as applied to given factual situations. Students will write case briefs, memoranda of law, and points and authorities.

Through law library assignments, students will become familiar with, and be able to use: state and national reports, statutes, Shepard’s Citations, legal digests, encyclopedias, treatises, and form books. Tuition includes Westlaw access.

ENGL 7018 Legal Research & Writing II Build upon the basic legal analytical skills taught in Legal Research and Writing I. The emphasis of this course is on the formal presentation of research findings in memoranda of law, but it also provides an introduction to persuasive writing, and covers communication skills in client and witness interviewing, fact gathering, and investigation. Students will learn to use form books to draft pleadings, instruments, and discovery.

POSC 7011 Introduction to Law This course provides an introduction to the legal system.

Students will study the sources of law; the California and Federal court systems; the litigation process in civil, criminal, and administrative courts; investigative techniques; and trial preparation. An introduction to contracts, torts, crimes, property law, business law, family, and estate law also is provided.

For more information, visit www.ce.csueastbay.edu

POSC 7012 Litigation I Learn the overall structure of a civil law suit, including preand post-litigation considerations, during this first course in a two-course series. Students will prepare pleadings, motions, and other litigation-related documents, and become familiar with discovery method and trial preparation. Through in-class demonstrations and hands-on experience, students also will be instructed on the use of the legal software, Legal Solutions. This course stresses the real-world work done by paralegals to assist attorneys in processing civil cases to their completion.

POSC 7013 Litigation II Students will continue their work from Litigation I in this second course of the two-course series. They will prepare pleadings, motions, and other litigation-related documents, and become familiar with discovery method and trial preparation. This course stresses the real-world work done by paralegals to assist attorneys in processing civil cases to their completion.

POSC 7022 Personal Injury and Tort Litigation Learn the substantive law governing torts, and tort theories of liability, distinguishing between negligence, strict liability, and intentional tort. Topics include: initial steps in handling personal injury; mock client interviews and evaluation of damages; bodily injury; claim settlement; filing suit; discovery; trial preparation; and trial process.

and NFPA for paralegals. Conflict of interest rules, analysis of unauthorized practice of law (UPL), and ABA guidelines for the utilization of legal assistant services are discussed in this course, in relation to the ethical issues and dilemmas faced by paralegals working in traditional legal placements, law firms, and corporations, as well as by freelance or independent paralegals.

Internship course: POSC 7020 Paralegal Internship This internship bridges the gap between the classroom and the legal marketplace. Students are placed in a legal setting of their choice for practical, on-the-job experience in a law firm, corporation, or other legal environment. Requirements for the class are: 120 hours of internship work, attendance at three mandatory seminar meetings, and completion of a journal of work performed during the internship. Students must get preapproval from the Paralegal Program Director if they want to find their own internship position. Prerequisite: All nine required Paralegal Studies program courses. The internship is required for all students without Paralegal experience. If you have worked as a Paralegal, you may request the internship waiver. If the waiver is granted, you will need to complete one additional elective for a total of TWO electives.

Elective courses:

POSC 7023 Contract Law During this introductory course in contract law, students will learn the elements of a valid contract, as well as the rights and obligations of parties and defenses to formations of a contract.

Emphasis is placed on the paralegal’s role in interviewing clients, research, and working with cases and codes. Students will discuss reading, summarizing, and interpreting contracts, as well as drafting them.

POSC 7040 Computer Applications for Paralegals This course explores current law firm computer applications in the areas of document creation, database management, litigation support, and Internet research. Emphasis is placed on database, spreadsheet, word processing, and other applications as they are used to support paralegal functions. Popular legal software such as Word, Excel, Access, Abacus Law, Time slips, and Summation will be demonstrated. This course focuses on the use of computers in small and solo law practices.

POSC 7042 Ethics and Professional Responsibility for Paralegals Learn and understand the rules of ethics, professional responsibilities, and conduct developed by the State Bar of California and American Bar Association. Study the standards of professional responsibility and code of ethics set by NALA

POSC 7004 Corporate Law Become familiar with the various forms of doing business, such as: proprietorship, partnership, limited partnership, limited liability company, corporation, nonprofit, and professional corporation. The focus of this course is on gathering information from clients, identifying needs and information best suited to the situation, identifying relevant forms, obtaining sample forms and modifying them as appropriate, and preparing all necessary forms and agreements.

POSC 7006 Real Estate Law This course provides an extensive background in real property law. Topics include: titles, estates, and sales agreements; security devices, such as mortgages/notes secured by deeds of trust; multiple ownership; future interests; rights and duties of landowners and tenants; and contracts and financing. Emphasis is on the formality of acquisition and analysis of the respective rights and duties of persons dealing with their own and others realty. Assisting the attorney in solving real property problems also will be discussed.

For more information, visit www.ce.csueastbay.edu

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POSC 7009 Family Law This introduction to family law theory and practice includes topics such as: legal concepts underlying family law, purpose and preparation of dissolution pleading from initiation of the action to the final judgment, how to handle complete community assets, dealing with custody and visitation problems, practical necessity of enforcement of judgment, and software packages for family law.

POSC 7021 Criminal Law Study criminal law in California, both substantive and procedural, from the initial crime through the appeals process.

Both the prosecutorial and defense positions are examined, with emphasis on discovery, case preparation, pretrial motions, trial, judgment, and sentencing.

POSC 7025 Interviewing and Investigating This course provides an in-depth study of the principles, methods, and investigative techniques utilized to locate, gather, document, and disseminate information relevant in law offices. Emphasis is placed on developing interviewing and investigating skills to help paralegals communicate effectively and on recognizing ethical problems that they may be confronted with in the legal field.

POSC 7027 Wills and Trusts Gain an understanding of the estate planning process, including basic vocabulary, will drafting, and tax reduction techniques such as the use of trusts, marital deduction, and lifetime transfers. Develop and practice the skills needed to gather relevant estate planning information, identify legal problems, and prepare first drafts of estate planning documents.

POSC 7029 Immigration Law This practice-oriented overview of immigration law focuses on immigration procedure in the following areas: family and employment visas, political asylum, labor certificates, and non-immigration visas. Students will gain an understanding of immigration theory and practice, and develop the practical skills needed to prepare forms and supporting documents, as well as handle client interviews and case preparation.

POSC 7033 Employment Law Gain an overview of employment law, and participate in discussions on the latest developments in this dynamic area.

Topics include: sexual harassment; pregnancy disability and family leave; wrongful termination; antidiscrimination law; employee benefits; occupational safety and health; and labor union/management relations.

POSC 7037 Evidence for Paralegals This course prepares paralegals to assist in properly collecting, preserving, presenting, and coordinating evidence at the pretrial and trial levels, given factual situations. Students will write case briefs, memoranda of law, and points and authorities.

Through law library assignments, students will become familiar with and be able to use state and national reports, statutes, Shepard’s Citations, legal digests, encyclopedias, treatises, and form books. Tuition includes Westlaw access.

POSC 7056 E-Discovery, Advanced Legal Research, and Motion Writing The class addresses the preparation of motions in discovery disputes and other cases, including declarations, notice of motions, Memorandums of Points and Authorities and other supporting documents. The class also covers advanced legal research, including computerized legal research through Westlaw, and the location of primary and secondary authority for inclusion in settlement conference statements, motions and other pleadings filed with the court. Class is offered online and on-ground.

POSC 7060 Patent Law This course covers the general principles of, and the paralegal’s role in, patent law. The rights and limitations of patents, statutory patentability requirements (novelty, non-obviousness, and usefulness), and different types of U.S. and foreign patents (utility, plant, design, and software) are covered. Students will learn how to help a patent attorney prepare and file a patent application with claims, gain hands-on experience performing patentability searches on the Internet, and prepare practice responses to Office Actions from the U.S. Patent Office.

Workshop course:

POSC 7031 Intellectual Property: Copyrights and Trademarks This course introduces general principles of copyright and trademark law and the paralegal’s role. The rights and limitations of copyright, the nature of authorship, and copyright formalities also are covered. Students will learn the nature of state and federal rights in the area of trademark, state registration, and the rights of publicity.

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EXSP 8459 Career Seminar for Paralegals Workshop will cover: Editing and updating your existing resume to adapt it to the legal marketplace, preparing targeted cover letters, and learning what employers are really looking for when they interview job seekers, as well as how to prepare for the “stress interview” and “situational interview.”

For more information, visit www.ce.csueastbay.edu

Medical & Healthcare 66 67 68 69

EKG Technician Medical Billing and Coding Medical Terminology Pharmacy Technician

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

EKG Technician Gain the knowledge necessary to excel as an EKG technician. Apply your skills in this growing field and deliver quality cardiac patient care.

Cal State East Bay’s EKG Technician Certificate Program provides the skills you need to make an impact in the healthcare profession. You’ll learn about the anatomy and physiology of the heart, medical disease processes and terminology, electrocardiography, and echocardiography.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the EKG Technician Certificate Program is open to any interested student who can satisfactorily complete the coursework.

EXSP 8831

CERTIFICATE REQUIREMENTS To earn an EKG Technician Certificate, students must complete 1 required course.

Students will need to pass Electrocardiograph (EKG) Technician Exams and other exams for state and national certification administered by the American Society of Phlebotomy Technicians (ASPT).

CONTACT Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu

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EKG Technician

COURSE DESCRIPTIONS EXSP 8831 EKG Technician This comprehensive 50-hour certification program prepares students to function as EKG Technicians and to take the Electrocardiograph (EKG) Technician exam as well as other national certification exams sponsored by the American Society of Phlebotomy Technician (ASPT). This course will include important practice and background information on anatomy of the heart and physiology, medical disease processes, medical terminology, medical ethics, legal aspects of patient contact, laboratory assisting, electrocardiography, and echocardiography. Additionally, students will practice with equipment and perform hands on labs including introduction to the function and proper use of the EKG machine, the normal anatomy of the chest wall for proper lead placement, 12-lead placement, and other clinical practices.

For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Medical Billing and Coding Equip yourself with the knowledge and skills to become a successful medical biller and coder and start an exciting career in the healthcare industry.

When you take part in Cal State East Bay’s Medical Billing and Coding Certificate Program, you’ll acquire skills to solve insurance billing problems, manually file claims, complete common insurance forms, trace delinquent claims, and use generic forms to streamline billing procedures.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Medical Billing and Coding Certificate Program is open to any interested student who can satisfactorily complete the coursework.

EXSP 8833

CERTIFICATE REQUIREMENTS To earn a Medical Billing and Coding Certificate, students must complete 1 required course.

CONTACT Celeste Agana Program Coordinator (510) 885-4921 celeste.agana@csueastbay.edu

Medical Billing and Coding

COURSE DESCRIPTIONS EXSP 8833 Medical Billing and Coding This combined 80-hour billing and coding course offers the skills needed to solve insurance billing problems, how to manually file claims (using the CPT and ICD-9 manual), complete common insurance forms, trace delinquent claims, appeal denied claims, and use generic forms to streamline billing procedures.

The course covers the following areas: CPT (Introduction, Guidelines, Evaluation, and Management), specialty fields (such as surgery, radiology, and laboratory), ICD-9 (Introduction and Guidelines), and basic claims processes for medical insurance and third party reimbursements. Students will learn how to find the service and codes using manuals, (CPT, ICD-9, and HCPCS).

After obtaining the practical work experience (6 months to 2 years), students who complete this course could be qualified to sit for the American Academy of Professional Coders (AAPC) Exam, the Certified Professional Coder Exam (CPC or CPC-H Apprentice), the American Health Information Association (AHIMA) Certified Coding Associate (CCA) Exam, and/or other national certification exams.

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Medical Terminology Expand your healthcare professional training and become a master in medical terminology. Gain the critical skills necessary to effectively communicate with other healthcare professionals as well as prepare for graduate study in the healthcare field.

In this online course, you’ll expand your knowledge and understanding of medical terminology. Whether it’s having the ability to describe the human body in medical terms or applying proper terminology for major pathological conditions, CSUEB’s medical terminology program ensures you have a solid foundation for a successful career in the healthcare field.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Medical Terminology Certificate Program is open to any interested student, 18 and older with a high school diploma or GED equivalency, who can satisfactorily complete the coursework.

EXSP 8848

CERTIFICATE REQUIREMENTS To earn a Medical Terminology Certificate, students must complete 1 required course.

Medical Terminology

COURSE DESCRIPTIONS EXSP 8848 Medical Terminology This nationally recognized online course for healthcare professionals introduces elements of medical terminology, such as the etymology of words used to describe the human body.

Students learn to apply proper terminology and spelling for major pathological conditions.

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

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For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Pharmacy Technician Gain the knowledge you need to make an impact in the medical field.

Master the skills required to sit for the PTCB National Certification Exam and earn an entry-level position as a pharmacy technician.

In this online course, you’ll gain the skills required to excel in hospital and retail settings. Whether you’re interpreting physician orders or performing pharmaceutical calculations, CSUEB’s program ensures you have the fundamentals required to succeed. Upon completion, you will be well-prepared to take the Pharmacy Technician Certification Board’s (PTCB) National Certification Exam.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Pharmacy Technician Certificate Program is open to any interested student, 18 and older with a high school diploma or GED equivalency, who can satisfactorily complete the coursework.

EXSP 8519

CERTIFICATE REQUIREMENTS To earn a Pharmacy Technician Certificate, students must complete 1 required course.

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

Pharmacy Technician

COURSE DESCRIPTIONS EXSP 8519 Pharmacy Technician The Pharmacy Technician Certificate Program prepares aspiring pharmacy technicians for entry-level positions in this critical and fast-growing field. Students who complete the certificate also will be ready to take the Pharmacy Technician Certification Board (PTCB) Exam. This online program pairs students with an instructor for one-on-one assistance, and includes a 40-hour externship.

For more information, visit www.ce.csueastbay.edu

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Specialized Training 72 73

Freight Broker/Agent Training Veterinary Assistant

Related Courses 71 California State Notary Public Training

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For more information, visit www.ce.csueastbay.edu

COURSES

Notary Public Training Start your own business, become a more valuable employee, earn additional income, or get re-commissioned with Cal State East Bay’s selection of Notary Public Training courses.

Choose from three course options, each customized to meet your professional goals and notary status.

To accommodate your busy lifestyle, all classes are conveniently offered on Saturdays at the Hayward Hills Campus.

EXSP 8535 Renew Your Notary Commission We will review all laws and regulations you are required to know to continue as a Notary during this 3­hour state required seminar. You must take the exam and be fingerprinted again. A 6-hour approved course must be taken first and there can be no lapse in your commission. Otherwise, you are required to take the 6-hour course again.

CONTACT Janet Kelly Program Coordinator (510) 885-2313 janet.kelly@csueastbay.edu COURSE DESCRIPTIONS EXSP 8532 Become a Notary in One Day Start your own business, become a more valuable employee, provide customer service for your business or organization, earn additional income, or get re-commissioned. This intensive oneday seminar is designed to equip you with everything you need to know to become an effective Notary. You will find out about new legislation as well as how to pass the official Notary exam (must be taken every 4 years), identify document signers, keep a journal, fill out certificates, and avoid lawsuits. The class includes a practice Notary Public Exam.

EXSP 8536 Become a Certified Loan Signing Agent California’s real estate industry is in need of notaries and others who would like to become loan document specialists. Find out how to contact the most profitable businesses that need the services of a Notary (as well as who your primary contact there should be), how to get signed up with successful signing services/agencies, and how to build your own business. In this highly informative seminar, we’ll take you through a practice loan package, where you’ll learn how to properly notarize loan packages, as well as how to negotiate your fee, and advertise yourself in your market, how to get called back for repeat business, and how to brand yourself as a professional. And as a bonus, you’ll take home a list of 50 loan-signing companies that rely on the services of notaries. Prerequisite: No need to be a commissioned notary or to have received the results of your exam, but you must have completed a Notary class.

For more information, visit www.ce.csueastbay.edu

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CERTIFICATE IN

Freight Broker/Agent Training Join the fast-growing and exciting trucking and transportation industries as a freight broker or agent with a self-paced, online program designed for busy professionals.

By completing Cal State East Bay’s Freight Broker/Agent Training Certificate Program, you’ll discover the tools to become a successful freight broker, including the how-tos of building up a freight brokerage or agency and starting your own home-based business.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Freight Broker/Agent Training Certificate Program is open to any interested student who can satisfactorily complete the coursework.

EXSP 8844

CERTIFICATE REQUIREMENTS To earn a Freight Broker/Agent Training Certificate, students must complete 1 required course.

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

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Freight Broker/Agent Training

COURSE DESCRIPTIONS EXSP 8844 Freight Broker/Agent Training Become a part of the exciting trucking, freight logistics, and transportation industries as a licensed freight broker, or as a freight broker agent. Students will learn the “how-to’s” of building up a freight brokerage or agency. From licensing to operations, to sales and marketing, students learn the basics of how to run a freight brokerage or agency. This course arms graduates with the information needed to succeed in the freight brokerage business, and can help lead to a rewarding career in this field.

For more information, visit www.ce.csueastbay.edu

CERTIFICATE IN

Veterinary Assistant Employ your passion for animals and prepare yourself for an exciting and fast-paced career in the veterinary services industry with a flexible, fully online program.

Taught by a practicing veterinarian and seasoned instructor, you’ll master topics from veterinary medical terminology and veterinary office practices to recognizing signs and symptoms of illness and assisting a veterinarian with surgical and treatment procedures. Everything you need to make a positive difference in the life of an animal.

ADMISSION REQUIREMENTS

REQUIRED COURSES

Admission to the Veterinary Assistant Certificate Program requires that students should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word recommended), and have a command of English grammar and punctuation. No veterinary office work experience is required.

EXSP 8527

CERTIFICATE REQUIREMENTS To earn a Veterinary Assistant Certificate, students must complete 1 required course.

CONTACT Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

Veterinary Assistant

COURSE DESCRIPTIONS EXSP 8527 Veterinary Assistant Enjoy the rewards of working with animals! The Veterinary Assistant Certificate Program will teach you how to help keep animals healthy, care for them when they’re ill, and assist veterinarians in their offices. Learn how to interact with animals and their owners, understand veterinary medical terminology, assist with surgical and treatment procedures, and more. You’ll get valuable information about animal-related issues, from care and handling, to veterinary practice and administration, all with our online, self-paced program.

For more information, visit www.ce.csueastbay.edu

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Test Preparation 76 76 76 75 76 76

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CBEST Workshops Get the Right Answer: A Math Refresher Course Project Management Professional (PMP)速 Exam Preparation Reading Comprehension & English Grammar Review for TEAS & HOBET Exams Mathematics Test Preparation for TEAS & HOBET Exams Science Preparation for TEAS & HOBET Exams

For more information, visit www.ce.csueastbay.edu

PMP is a registered mark of the Project Management Institute, Inc.

COURSES

Test Preparation Give yourself every advantage when taking examinations for college admissions or professional certification with Cal State East Bay’s comprehensive and affordable test preparation courses.

CONTACT

COURSE DESCRIPTIONS

Janice Bruett Program Coordinator (510) 885-2321 janice.bruett@csueastbay.edu

EXSP 8595 Reading Comprehension & English Grammar Review for the TEAS and HOBET Exams This 2-day course is designed to improve students reading comprehension and usage of the English language so that they may succeed at school on tests, and in their professions.

The Reading section of the course will emphasize reading skills most useful in test taking, such as choosing the main idea, recognizing the structural type of passage and drawing inferences from it, and identifying the tone, purpose and attitude of the author. The English Grammar section of the course is offered for those who would like to brush up on their grammar skills and knowledge. Topics include syntax rules, word usage, vocabulary, punctuation, types of sentences, and spelling. This course is suitable for personal enrichment and for students preparing for any of the many standardized tests to meet a requirement for academic or professional advancement.

This course is especially helpful for nursing students preparing for the TEAS and HOBET exams. A Grammar Reader with related learning activities will be issued to each student during the workshop. Each student is encouraged to purchase the class textbook, “Study Manual For The Test Of Essential Academic Skills”.

Janet Kelly Program Coordinator, TEAS and HOBET Preparation Courses (510) 885-2323 janet.kelly@csueastbay.edu

For more information, visit www.ce.csueastbay.edu

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EXSP 8596 Mathematics Test Preparation for the TEAS and HOBET Exams This workshop is designed to prepare students to maximize their score on the Mathematics section of the Test of Essential Academic Skills (TEAS), a requirement for entrance into nursing programs and the HOBET V (Health Occupations Basic Entrance Test), an entrance exam used for health occupation worker qualification. The course will cover TEAS V and HOBET V mathematics content, including Numbers and Operations, Measurement, Data Interpretation, and Algebraic Applications.

The 2-day course will also explore effective test-taking tips and introduce innovative and practical approaches to solving math problems. Through practice exercises and practice tests, students will identify personal strengths and weaknesses, reduce test anxiety, and improve their math skills. Upon completion of this course, students will be able to apply their knowledge to meet the requirements and achieve the best possible score on the exam.

EXSP 8597 Science Preparation for TEAS and HOBET Exams This workshop is designed to prepare students to maximize their score on the Science section of the Test of Essential Academic Skills (TEAS), a requirement for entrance into nursing programs. The course will cover TEAS content, including basic concepts in Physics, Chemistry, and Biology. The 1-day course will explore effective test-taking tips and introduce innovative and practical approaches to answering science questions successfully. Through practice exercises and practice tests, students will identify personal strengths and weaknesses, reduce test anxiety, and improve their science skills. Upon completion of this course, students will be able to apply their knowledge to meet the requirements and achieve the best possible score on the exam.

the PMP® Examination. The classroom sessions are augmented by online exercises and practice exams. This course qualifies for the 35 hours of project management specific training that is required on the PMP®/CAPM application.

EXSP 8873 Get the Right Answer: A Mathematics Refresher Course This four-day course will de-mystify math and offer unique strategies, secrets, and shortcuts to solving a variety of math problems. The content will cover selected topics from basic math to elementary algebra and basic geometry. Either as a review before you take more advanced mathematics courses or as part of your preparation for a standardized math test (such as CBEST, CLEP, CODESP, ELM, GMAT, GRE, NET, or TEAS), this course helps you brush up on essential math skills.

NCR 9583 CBEST Math Workshop This course is designed for students seeking a math review.

It covers all of the arithmetic, algebra, measurement, and geometry concepts and skills covered in the CBEST Exam. Testtaking strategies, techniques for solving word problems, and alternative problem-solving methods also are discussed.

NCR 9584 CBEST Reading Workshop This course helps students prepare to take the CBEST Examination by reviewing reading in four, three-hour sessions.

Sample questions are provided, and strategies for passing the test are emphasized.

NCR 9585 CBEST Writing Workshop Prepare for the CBEST Examination by reviewing writing skills in four, three-hour sessions. Sample questions are provided, and strategies for passing the test are emphasized.

EXSP 8729 Project Management Professional (PMP)® Exam Preparation The Project Management Institute (PMI) Project Management Professional (PMP)® Certification has proven to be the most important credential for project managers, both those in the job market and those who want to formalize their organization’s project management expertise. This course prepares students to complete the application, study for, and pass the PMP® Certification Examination. This course is based on the text, A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) which will be the basis for the PMP® exam.

The course consists of five all-day classroom sessions in which we will introduce and discuss the PMI® project management terminology and process framework. Applicants must know this information to pass the exam. Students discuss the practical application of the project management processes and practice answering questions similar to those they could encounter on 76

For more information, visit www.ce.csueastbay.edu

PMP is a registered mark of the Project Management Institute, Inc.

Special Programs 78 78 79 80 81

International English Language Testing System (IELTS) International Programs Osher Lifelong Learning Institute Open University Veteran’s Affairs Benefits

For more information, visit www.ce.csueastbay.edu

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International Programs & IELTS Testing California State University, East Bay provides a range of short-term, non-degree programs that allow international students – just starting off or in mid-career – to advance their skills, specialize in a specific subject area, or prepare for a post-graduate degree.

INTERNATIONAL PROGRAMS

IELTS TESTING

•

Intensive English Program

•

Conditional Admission to CSUEB Undergraduate Programs

•

Pre-MBA Program

•

Visiting Student Program

•

International Business Diploma

•

TESOL Certificate

•

Paralegal Studies Certificate

CONTACT International Admissions for Non-Degree Programs alpgen@csueastbay.edu (510) 885-2358

California State University, East Bay is an official testing center for IELTS, the International English Language Testing System.

IELTS provides a valid, reliable assessment of the level of English language skills of applicants for education, immigration, or entry to key professions. IELTS measures test takers’ ability to communicate in English across all four language skills— listening, reading, writing, and speaking. The IELTS consists of a paper-based test and a one-on-one live interview. Both are usually conducted on the same day. The test is given once a month on the CSUEB Hayward Campus. For general information about the test, please visit www.ielts.org.

MORE INFORMATION For more information about International Programs and IELTS testing, please visit www.csueastbay.edu/ALP.

International Admissions for Degree Programs iao@csueastbay.edu (510) 885-7571

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For more information, visit www.ce.csueastbay.edu

The Osher Lifelong Learning Institute (OLLI) at Cal State East Bay (CSUEB) provides a learning environment for mature learners which fosters creativity, self-discovery, and peer education.

OLLI at CSUEB provides opportunities for intellectual stimulation and learning to mature students (50+) in Alameda and Contra Costa Counties, with programs offered in Alameda, Castro Valley, Concord, Danville, Oakland, and Walnut Creek.

We feature low-cost, exciting, and challenging lectures, courses, and field trips in the sciences, social sciences, arts, and humanities; all presented by Cal State East Bay emeritus faculty and other distinguished educators.

PROGRAM LOCATIONS Baywood Court 21966 Dolores Street, Castro Valley, CA 94546 (510) 733-2102 Cal State East Bay, Concord Campus 4700 Ygnacio Valley Road, Concord, CA 94521 (925) 602-6700 Lake Park Retirement Residence 1850 Alice Street, Oakland, CA 94612 (510) 835-5511

OLLI at CSUEB is sponsored by the Bernard Osher Foundation and California State University, East Bay’s Concord Campus and University Extension.

Mastick Senior Center 1155 Santa Clara Avenue, Alameda, CA 94501 (510) 747-7510

MEMBERSHIP

Reutlinger Community for Jewish Living in Danville 4000 Camino Tassajara, Danville, CA 94506 (925) 648-2800

While membership is not required to attend OLLI at CSUEB events, OLLI members receive numerous benefits, including: free and discounted events, first rights to enroll, and exclusive member only events.

As a member you not only support quality programs for mature learners, you also get a say in topic selection and program planning. So what are you waiting for? Individual, couple, annual, and multiyear memberships are available, and start at only $40 per year.

Walnut Creek Library 1444 N. Broadway Avenue, Walnut Creek, CA 94546 (925) 977-3340 MORE INFORMATION For more information about OLLI and event listings, please visit www.scholarolli.com.

CONTACT Kathleen Bryant Program Director (925) 602-6776 kathleen.bryant@csueastbay.edu For more information, visit www.ce.csueastbay.edu

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Open University Open University is a great opportunity for individuals to take regular university classes—both undergraduate and graduate level—at Cal State East Bay. Neither formal admission to the university nor transcripts are required to take advantage of this program. Taking courses through Open U. is ideal for those who wish to: •

• • •

Take credit courses without being admitted to the university. (Credits earned can later be applied to a degree program, with certain restrictions.)

Examine a field of study before applying to a degree program.

Update their job skills or obtain professional training.

Improve their grade point average prior to applying to a university.

Jump-start your college career with Open U. courses! Simply follow these four easy steps: 1. Qualify for Enrollment Most people qualify to take courses through Open U., including: members of the general public, former Cal State East Bay students or alumni; non-resident students not currently enrolled in a university program, and students disqualified from this or other institutions. Regularly enrolled, resident and nonresident students are not permitted to take courses through Open U. 2. Choose Your Courses Students may enroll in any of the 1,000+ courses listed in the university catalog, providing that the prerequisites are met.

(Note: some departments have restrictions on graduate-level courses.) View upcoming courses in the online class schedule at www.csueastbay.edu/schedule.

3. Apply The Open University application process is now entirely online.

Visit www.ce.csueastbay.edu/ce/programs/open-university prior to enrolling for information about application instructions and deadlines. A separate Open University application must be submitted for each term in which you plan to enroll.

All students enrolling during the late add period, (beginning on the seventh instructional day of the term), must obtain permission numbers from the academic department offering the course. Therefore, since Open University students will not have access to register until the seventh instructional day of the term, it is important that Open University students obtain permission numbers prior to attempting to enroll. These permission numbers will provide students with the department consent necessary to enroll and it will be up to each individual department to determine if the department office or the instructor will distribute these permission numbers.

Please keep in mind that permission numbers will not override class capacity and course requisites/prerequisites. Additionally, students should keep in mind that permission numbers are randomly generated, so the permission number that a student is given does not affect the student’s ability to enroll and/or the order in which they can enroll.

Open University students enroll on a space-available basis, so if the class you’ve selected is closed, you may add yourself to the waitlist. The auto waitlist runs nightly and you will be enrolled if space becomes available. Please note there is no guarantee you will be added from a waitlist, but you will be held responsible for the enrollment if you are enrolled from a waitlist. Students will not be added from the waitlist if there is a time conflict with another course, if they are already in the course but in a different section, or if the course would exceed the maximum allowable units for enrollment.

Students may also choose regular or credit/no credit grading when they enroll online.

For questions about Open University enrollment, contact the Office of the Registrar by phone at (510) 885-2784, or by e-mail at reg@csueastbay.edu.

More information about Open U. can be found on the Continuing Education Web site at www.ce.csueastbay.edu.

Continuing Education does not process Open U. applications.

4. Enroll Enrollment is done online through MyCSUEB beginning on the seventh day of the term, and ending on the last day of the add period. Students should begin attending classes on the first meeting date of the term to avoid missing any important course work.

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For more information, visit www.ce.csueastbay.edu

Veterans Affairs (VA) Benefits VA EDUCATIONAL BENEFITS

How do you Apply for Benefits?

Military, veterans, and eligible dependents can take advantage of tuition assistance for educational training provided by Continuing Education at Cal State East Bay. Our wide range of program offerings are comprised of courses that:

If you’ve decided on a program:

•

Prepare graduates for career and mid-career opportunities.

•

Are available in traditional in-classroom, online, and hybrid modes.

•

May offer transferable academic units to degree completion programs.

•

Do not require University admission.

How to determine eligibility for MGIB benefits: Not sure if you or your dependents are eligible to receive VA benefits? Contact www.gibill.va.gov for the most current information.

What programs have been approved by the Department of Veterans Affairs?

All Continuing Education degree and certificate programs have been pre-approved for Veterans benefits. Single course offerings are not under VA approval.

Please refer to the Department of Veterans Affairs Web site (www.gibill.va.gov), under “Education Programs” for the current listing of our approved certificate courses.

Please note: Veterans Affairs must approve each program offered by a school or company. Know what courses have been approved before enrolling in any course.

Apply Online Go to www.gibill.va.gov and under “Apply for Benefits”, click on “Apply Online (VONAPP)”. Once you’ve completed the form, click on the Submit button to submit it electronically to VA. You must still print out the signature page and send it to the VA Regional Office address shown on the confirmation page you will receive following the submission of the application electronically through VONAPP. Be sure to write the VONAPP confirmation number at the bottom of each page since they will need your original signature to begin payments. Make sure to keep a copy of the application for yourself. If you’re on active duty, your Education Services Officer must also sign your application.

If you know which program you’d like to enroll in, you should also submit a copy of the printed application to Dianna Wheaton (by mail at California State University, East Bay, Continuing Education Office, Attn: Dianna Wheaton 25800 Carlos Bee Blvd, SA 1700, Hayward, CA 94542, or faxed to 510885- 4817). Please make sure to include a cover letter with your contact information.

If you haven’t decided on a program: If you haven’t decided on a program, or simply want a determination of your eligibility for the MGIB, submit the application (VA form 22-1990) to the appropriate VA regional office. If you are eligible, you’ll receive a Certificate of Eligibility showing how long you’re eligible and how many months of benefits you can receive.

For more information, visit www.ce.csueastbay.edu

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How Do I Receive My Payments?

After you’ve filed an application and VA has found you’re eligible for benefits, receiving payments is a two-step process.

1. Certifying Your Enrollment. Contact Dianna Wheaton to submit your enrollment certification to the appropriate VA regional office.

2. Verifying Your Attendance. You must verify your attendance each month. Go to www.gibill.va.gov, and click Information for Benefit Recipients, then Certify your Attendance (WAVE) or call 1-877-823-2378.

Follow the instructions. When the system tells you that you’re certified, your verification is complete.

Please note that you won’t receive payment until VA receives and processes your verification.

If you don’t receive your payment or verification form after 30 days of submitting your claim, immediately call 1-888-GIBILL-1 (1-888-442-4551). Whenever you contact VA, have your VA file number (usually your Social Security number) readily available.

Summary of California State University, East Bay Continuing Education Office Responsibilities 1. We will verify that the program you are enrolling in is approved. (We will provide you with a list of approved programs upon request.)

2. We will certify your enrollment with the VA office in a timely and proficient manner.

3. We will provide all documents and information necessary for you to receive your VA educational benefits.

CONTACT Dianna Wheaton Registrar/VA Certifying Official dianna.wheaton@csueastbay.edu (510) 885-2305

Summary of Student Responsibility 1. You must request benefits for each program in which you want to receive funding.

2. You must submit an official copy of the Certificate of Eligibility, Veterans Statement of Student Understanding (form online or available in our office) along with your registration form and payment to Cal State East Bay, Continuing Education Office in order to apply for and receive your benefits.

3. You must verify your attendance each month with the Department of Veterans Affairs.

4. You must maintain satisfactory grades in your courses.

VA will not allow payment for an “AU”- Audit grade.

5. Notify VA and Dianna Wheaton each time you change your address. Failure to do so may delay your payments from VA. In accordance with the Code of Federal Regulations, students who are receiving VA educational benefits are required to conform to the rules and regulations of the training facility and maintain satisfactory conduct and progress.

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For more information, visit www.ce.csueastbay.edu

Business Services 84 85

Conference and Meeting Facilities Corporate Training

For more information, visit www.ce.csueastbay.edu

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BUSINESS SERVICES

Conference Center California State University, East Bay’s Oakland Center provides an affordable, convenient, and all-inclusive solution for your meeting and training needs.

With 5,600 square feet of flexible-format meeting rooms, you can count on all the space and equipment you’ll need for a successful event.

Conveniently located in the heart of downtown Oakland, The Oakland Center is an all-inclusive facility. All rooms are equipped with high speed Internet access and A/V equipment, LCD projectors, whiteboards, and feature optional tele-conferencing abilities. Trained, friendly staff is available onsite to provide meeting, catering, and technical support.

CONFERENCE CENTER FEATURES

ACCOMODATIONS

•

11,000 square feet of space to meet your needs

•

Corporate meetings and training

•

Six flexible-format meeting rooms

•

Small to mid-sized conferences

•

All rooms include audio/video, LCD projectors,

•

Staff retreats and board meetings

whiteboards, and Internet access

•

Product shows and job fairs

High-speed computer training lab with 25 top-of-the-

•

Testing (board certification, GRE, etc)

line PCs

•

And much more!

• •

A 2,000 square foot multimedia-equipped conference room, including audio/video, wireless microphones, and amplified sound

MORE INFORMATION For more information, visit www.ce.csueastbay.edu.

•

Polycom teleconferencing equipment

CONTACT

•

Wireless laptops available for use in any room

•

Dedicated, onsite technical support staff

•

Safe, convenient location easily accessible by car

Kate White Director (510) 208-7001 or (510) 208-7004 kate.white@csueastbay.edu

and public transportation, with nearby lodging and parking facilities

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•

ADA-compliant facility

•

We are a Bay Area Green Business

For more information, visit www.ce.csueastbay.edu

BUSINESS SERVICES

Corporate Training With customized skill training, you can design an educational solution to fit your organization’s needs. We offer your business a one-stop resource for all of your corporate training. We can bring the training to your office, or host it at our Oakland Conference Center.

Cal State East Bay Continuing Education is committed to meeting all of your professional training and development needs. Whether you need to conduct a meeting, provide a training session, or implement a new training program, we can provide you with everything you’ll need from start to finish.

A CUSTOM UNIVERSITY JUST FOR YOUR TEAM

ACCOMODATIONS

Take advantage of our one-stop resource for all your corporate training. We’ll work with you to customize and personally design an educational solution to fit your organization’s unique needs.

We can create a custom program in virtually any subject area just for you.

We are proud to provide training solutions and conference and meeting facilities to some of the Bay Area’s most elite corporations and nonprofit agencies, including:

Some programs we’ve customized with our clients:

•

The California Department of Education

•

Metropolitan Transportation Commission

•

Oakland Unified School District

•

Specialized IT training and certification

•

Marcus Foster Foundation, Clorox Corp

•

Strategic management training

•

Kaiser Permanente

•

Process management certification

•

University of California Office of the President

•

Workforce career management and planning

•

Oakland Metro Chamber of Commerce

MORE INFORMATION With CSUEB, it’s easy to create unique training experiences.

Learn more about what makes our Corporate Training program unique by visiting www.ce.csueastbay.edu.

CONTACT Kate White Director (510) 208-7001 or (510) 208-7004 kate.white@csueastbay.edu For more information, visit www.ce.csueastbay.edu

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Policies 87 87 89 90 90 91

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Course Credit Course Enrollment Grades Records Taxes Withdrawals and Refunds

For more information, visit www.ce.csueastbay.edu

COURSE CREDIT Academic Credit Courses conferring academic credit are numbered 1000 through 7999 and are divided into eight ranges. Many courses in this catalog are upper-division level extension (7000-7699) and graduate level extension (7700-7999).

Unit Equivalency Cal State East Bay teaches on a four-quarter, rather than a semester, schedule. Courses are measured in quarter units of credit, convertible to semester units. 10 hours of class time equal one quarter unit. A quarter-to-semester unit conversion chart is provided below.

Courses numbered 7000-7999 are usually applicable toward educational credits at Cal State East Bay, state clear credential, salary increments, and some state supplementary authorizations.

Quarter Units

Semester Units

1

2/3

2

1 1/3

3

2

With advisor approval, students may transfer up to 36 Continuing Education Units (CEUs) toward a bachelor’s degree, and up to 13 units toward a graduate degree at CSUEB.

4

2 2/3

5

3 1/3

6

4

Students should review the University’s transfer credit policy for complete details. To receive elective units in degree or credential programs at Cal State East Bay, students must request a letter grade (CR/NC is not acceptable).

Continuing Education Credit Courses in this catalog numbered 8000 through 8999 carry CEUs, a nationally recognized measure of professional development which may apply toward re-licensure, promotion, or career advancement.

Noncredit Noncredit courses, numbered 9000 through 9999, are designed for personal enrichment.

Honors Credit A maximum of 15 units taken through Open University may be applied toward graduating with honors from the University.

No other units taken through Cal State East Bay Continuing Education will be counted for honors.

Auditing Students may audit a course for purposes of instruction only.

While auditors are not required to do assignments or to take examinations, they are required to officially register and pay the same fee as students who enroll for credit.

COURSE ENROLLMENT Enrollment Cal State East Bay accepts enrollment by all adults (high school graduates, college students, and professionals) and does not discriminate on the basis of race, age, disability, marital status, religion, or sexual orientation. The University catalog lists the complete text of the University’s nondiscrimination policies.

Continuing Education abides by these same policies.

Schedule Changes A concerted effort is made to publish correct information.

However, schedules are subject to change. Continuing Education reserves the right to discontinue, postpone, or combine classes and to change instructors without penalty.

Announcements of cancellations will be made on or before the second class meeting. Visit our Web site for the most current information: www.ce.csueastbay.edu.

Registration Registrations and fees must be submitted no later than the first class meeting of the course. Students can register for courses online, by phone, in person, or by mail. Late registration and fees may be accepted at a first class meeting if space is available and the instructor approves. Courses of four meetings or less do not permit registration after the first day of class. Advance registration is the best way to secure classes. If a class is full or cancelled, students will be notified by e-mail and/or by phone.

Registrations are considered incomplete until full tuition and fees have been paid. Failure to pay fees within 48 hours of enrollment could result in being dropped from courses.

For more information, visit www.ce.csueastbay.edu

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If students have never taken courses from us before, we ask for a social security number (SSN) and date of birth during the registration process, to ensure that a unique record is created in our registration system. Under California law, students are not required to provide us with their SSN. However, to take advantage of tax credits such as the Hope and Lifetime Learning Credits, students will need to provide a valid SSN so that we may report their tuition expenses to the IRS. We only ask for a student’s SSN and date of birth once. After the initial enrollment, a University NetID will be assigned to the student, which will enable him/her to register for Continuing Education courses online as well as take advantage of numerous University services.

Course Cancellation Cal State East Bay Continuing Education reserves the right to cancel courses without prior notification up to and including the first day of class because of low enrollment, instructor/ faculty availability, or other reason. In the event of course cancellation, all registration fees will be held in the student’s accounts and may be applied to a rescheduled offering of the course, transferred to apply toward another course registration, or refunded to the student.

Pay Online Credit card and electronic check payments can be made online through our secure interface at http://www.csueastbay.edu/ payonline. We accept American Express, Discover, MasterCard, and VISA. There is a non-refundable 2.9% service charge for paying with a credit card.

See the Records and Withdrawal sections for other applicable fees.

Administrative Fees Returned Check—$25.00 Refund Processing Fee—$10.00

Pay in Person or by Mail Payments in person can be made with check, money order, cashier’s check, or cash at either the Hayward or Concord campuses. Credit card payments are only accepted online and are NOT accepted at the Cashier’s offices. When paying fees by mail, a registration form is required with payment.

Cashier’s Office, Student Services & Administration (SA) Building Cal State East Bay 25800 Carlos Bee Blvd.

Hayward, CA 94542 Cashier’s Office, Academic Services Building Cal State East Bay - Concord Campus 4700 Ygnacio Valley Rd. Concord, CA 94521

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For more information, visit www.ce.csueastbay.edu

GRADES Posting of Grades The Family Educational Rights and Privacy Act prohibits grade information from being provided over the telephone. Grades are posted to the Web approximately 16 days after the end of each quarter. Students can check their grades through MyCSUEB (my.csueastbay.edu), using their University NetID. Official transcripts are available for order after grades have been posted online.

Grading Chart The grading chart below, used in regular University instruction, also applies to the grading of Continuing Education courses. It is the student’s responsibility to be aware of the grading and academic policies and procedures, which can be found in the University catalog at www.csueastbay.edu/ecat.

Grade Points A Excellent 4.0 A- Excellent 3.7 B+ Good 3.3 B Good 3.0 B- Good 2.7 C+ Satisfactory 2.3 C Satisfactory 2.0 C- Satisfactory 1.7 D+ Poor 1.3 D Poor 1.0 F Failing 0 CR Credit 0

NC No Credit 0

Administrative Grading Symbols

RP Report in Progress

I Incomplete (Authorized)* - Unit Courses

INC Incomplete (Authorized)* - CEU Courses

IC Incomplete Charged*

RD Report Delayed

W Withdrawal

WU Withdrawal Unauthorized**

AU Audit * An “I” or “INC” must normally be made up within one calendar year of the end of the term during which it is assigned. If the incomplete grade is not completed within the approved time period, the “I” or “INC” will convert to “IC,” which is counted as an “F” in GPA calculations. ** A “WU” is assigned when a student has not withdrawn from a course and also has failed to complete course requirements.

This is counted as an “F” in GPA calculations. See “Withdrawals and Refunds” section for more details.

Incomplete Grades It is the student’s responsibility to request a grade of incomplete for any classes. Instructors assign such grades only if the student has completed a definable portion of work, and only if the student has supplied pertinent information to the instructor to justify the request. If the instructor agrees that the student’s request for an incomplete is justified, the instructor and student must complete and sign a Report of Incomplete Grade Form.

This form outlines the rationale for an incomplete grade, specifying what course requirements must be completed in order to assign a final grade. The Report of Incomplete Grade form can be obtained in person from the Continuing Education Office, or by calling (510) 885-3605.

For more information, visit www.ce.csueastbay.edu

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RECORDS Official Records California State University, East Bay is authorized under the Family Educational Rights and Privacy Act of 1974 (Buckley Amendment) to release “directory information” concerning students, unless the campus has received prior written objection from the student stating that information is not to be released. Questions regarding student prerogatives under this Act should be directed to the Office of Academic Services and Programs. The full text of the Act, as amended, also is available for inspection.

Verification of Enrollment Students may obtain a “Verification of Enrollment” online through MyCSUEB at www.my.csueastbay.edu.

Official Transcript Official transcripts of your University and Continuing Education record may be requested by mail, in person, or online.

Online Orders Official transcripts ordered online are available through a third party service, Credentials, Inc. Log in directly to Credentials, Inc. to place a transcript order or to check the status of your order.

Orders placed directly with Credentials, Inc. require a written signature authorization by fax or mail. A NetID is not required to place this order.

If you know your NetID, you may order a transcript without the written signature authorization. Log in to MyCSUEB at www. my.csueastbay.edu and select “Order a Transcript”.

Obtaining Unofficial Transcripts Students may view online and print an unofficial transcript at any time by logging onto MyCSUEB at www.my.csueastbay.edu using their NetID and selecting “View Unofficial Transcript”.

When Transcripts May Not Be Released Students with financial holds are not permitted to receive or order transcripts. Holds may also be placed on your student account, which will prevent you from enrolling in classes until they have been cleared. Check by logging into MyCSUEB for any possible holds during the registration process.

Contact information: Transcript desk at (510) 885-3814 TAXES Tuition Tax Credits Students attending Continuing Education courses may be eligible for up to a $1,500 Hope Credit or $1,000 Lifetime Learning Credit on their Federal Income Tax Return. Students should consult IRS Publication 970 or a tax preparer to determine if they qualify for these credits.

Tax Deductions Treasury regulation may permit an income tax deduction for certain educational expenses, undertaken to: 1) maintain/ improve skills required in one’s employment; or 2) meet requirements of an employer or a law imposed as a condition.

Students should refer to current IRS regulations for more information.

When ordering online, the fee for the first official transcript is $6.00. The fee for additional official transcripts prepared at the same time is $4.00 each for up to ten transcripts.

In Person or By Mail Bring a completed Transcript Request Form to the Enrollment Information Center in the Student Services and Administration Building (SA) on the Hayward Campus, or the Academic Service Center in the Academic Services Building on the Concord Campus, or mail your request to Cal State East Bay, Office of Records, 25800 Carlos Bee Blvd. Hayward, CA, 94542 When ordering in person or by mail, the fee for the first official transcript is $4.00. The fee for additional official transcripts prepared at the same time is $2.00 each, for up to ten transcripts.

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For more information, visit www.ce.csueastbay.edu

WITHDRAWALS AND REFUND POLICY You may drop courses online through MyCSUEB, or submit your request to Continuing Education either by letter or using the Withdrawal and Refund Form. Failure to drop a course online, or file a written request to withdraw, before the end of the drop period may result in a failing grade. Drop dates vary by program.

A stop payment order on a check does not constitute an official withdrawal, nor does it relieve the student’s financial obligation for the course.

Some Continuing Education programs have course-specific refund policies that supersede the refund policy below. The most common of these policies applies to most of our online and home study courses, and states that no refund will be given once a student has been given access to the course material.

Course-specific refund policies are noted in the quarterly course schedule.

Refunds are based on the duration of the class and the date the refund is submitted online. Refunds for independent study and individual study are counted from the first day of the quarter, regardless of the actual registration day. Materials fees are nonrefundable. There is a $10 processing fee for refunded funds.

Course Length

Full Refund

65% of Total Fees

No Refund

1 to 4 class meetings

Before first class meeting

N/A

After 1st class meeting begins

5 class meetings or more

Before first class meeting

After 1st class meeting begins, but before 25% of class meetings have occured

After 25% of class meetings have occured

Special Sessions/Degree Programs Students may drop courses online using MyCSUEB to the end of the University ADD/DROP period. An authorized signature from the department responsible for the course(s) is required for all withdrawals after the ADD/DROP period and must be submitted by the Withdrawal deadline. Withdrawal forms are available at the Student Information Lobby, first floor of the Student Administration Building. Withdrawals from courses are not normally permitted after the withdrawal deadline.

For Special Session or degree programs, students who drop a class during the University DROP period are entitled to a 100% refund of tuition paid for that class. Students who withdraw after the DROP date but on or before the twenty-first instructional day in an academic quarter are entitled to a 65% refund of tuition. No refund will be given for withdrawals after twenty-two calendar days. A Refund Form must be submitted to the Cashiers office for processing refunds. Failure to submit the form will delay your refund.

For full details about our Withdrawal/Refund Policy, please visit our website at www.ce.csueastbay.edu.

For more information, visit www.ce.csueastbay.edu

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Resources 93 94 95 96 98

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Continuing Education Frequently Asked Questions Financing Your Education University Services Maps and Directions Index

For more information, visit www.ce.csueastbay.edu

Continuing Education Frequently Asked Questions What is a certificate program?

A certificate program provides in-depth study in a particular subject matter. Each program is routinely reviewed to ensure that the necessary knowledge and skills covered meet current industry needs.

Can courses be taken individually?

Yes, courses can be taken individually for academic units, professional development (CEUs), or personal enrichment.

What are the different types of credits?

Academic credit is standard educational credit and is usually conferred with a letter grade. Continuing Education credit is given in the form of Continuing Education Units (CEUs). CEUs are non-academic credit, which may apply towards re-licensure, promotion, or career advancement. Noncredit courses are designed for personal enrichment.

How are CEUs credited?

One CEU is equivalent to 10 hours of instruction.

What are the benefits of a certificate?

Completion of a certificate program demonstrates to your current and future employers that you are committed to professional advancement. It also conveys a mastery of a specific body of knowledge or skill. As a retraining option, a certificate program can sometimes provide the competitive edge you need to change career direction.

I work during the day. Can I take classes in the evening?

Many of the courses we offer take place in the evenings or weekends to accommodate those who work a standard workday. We also offer many courses online.

What is required to complete a certificate?

Requirements vary for each program and are listed with each program description in this Annual Catalog.

How long does it take to complete a certificate?

It depends on the program and how many courses you take within any given academic quarter. See individual program pages for requirements, but most programs can be completed in as little as nine months.

Do I receive an actual “certificate”?

Yes. Your name and date of completion will be provided on the certificate alongside the official University seal.

Who teaches the courses?

Our courses are taught by well-qualified practicing professionals and instructors who are selected based on their experience and expertise regarding the latest developments in their fields.

When do the courses referred to in this Annual Catalog take place?

We offer printed quarterly schedules and our Web site is updated quarterly with course meeting information. Visit us online at www.ce.csueastbay.edu to view our online schedule, or request a printed copy by calling (510) 885-3605, or e-mailing us at ce@csueastbay.edu.

What if I can’t find a course or program to match what I’m looking for?

Undergraduate and graduate courses at Cal State East Bay are available on a space-available basis through Open University without formal admission to the University. See page 74 for more information. Furthermore, the California State University Extended and Continuing Education Colleges and Departments present hundreds of classroom-based, online, and custom programs annually. Visit www.gateway.calstate.edu/extension for more information on courses offered through other CSU campuses.

How can I get more information on a specific certificate program?

You may directly contact the program coordinator listed with each program in this Catalog. If you’re not sure who to contact, you can reach the Continuing Education staff via e-mail at ce@ csueastbay.edu or by telephone at (510) 885-3605.

How do I request more information from Continuing Education?

You may request more information about any course or certificate program by submitting the online form associated with that program at www.ce.csueastbay.edu. You will have the opportunity to subscribe to our e-mail list for program or general updates. You may also contact Continuing Education via e-mail at ce@csueastbay.edu or telephone at (510) 885-3605 to be added to our e-mail or catalog mailing lists.

For more information, visit www.ce.csueastbay.edu

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Financing Your Education Traditional Financial Aid (such as FAFSA, Pell Grants, etc.) is not applicable for Continuing Education students who are seeking a certificate. There are other options available for you.

If you are currently employed, inquire with your employer as many companies provide tuition reimbursement/assistance for professional development courses and programs.

SALLIE MAE

Qualified students (currently unemployed) may be eligible under the provisions of the Workforce Investment Act (WIA) of 1998. California’s Eligible Training Provider List (ETPL), established in compliance with WIA, provides customer-focused employment training for adults and dislocated workers. For more information, contact the local WIA office. Visit WIA www. servicelocator.org to find an office near you.

Sallie Mae provides even more choice and flexibility with the Sallie Mae Smart Option Loan which offers competitive fixed interest rates in addition to our low variable interest rates on all in-school repayment options. For each new loan, you can choose the pricing and repayment option that best fits your needs (minimum $1,000). There are no fees, and there are additional ways you can save, such as choosing to make automatic payments from your debit account, plus more.

For more information and to apply online, visit their website: www.salliemae.com/00113898 - Important: The Continuing Education school code for SallieMae is: 001138-98.

Military, veterans, and their eligible dependents can take advantage of tuition assistance for many of our educational training and professional development programs! For more information, please visit our Web site at www.ce.csueastbay. edu/info/va.

WELLS FARGO Wells Fargo offers the Wells Fargo CollegiateÂŽ Loan. These are private, credit-based loans which you must qualify for and pay back in full. With a Wells Fargo loan, students get competitive interest rates, no payments during school, 0.25% automatic payment discount, 0.25% graduation discount, up to 0.50% relationship discount, and cosigner release after making the first 24 consecutive on-time monthly payments. To see rates, learn more about the loans, or to apply, visit their Web site at www. wellsfargo.com/student or call 1-800-658-3567. Important: The Continuing Education school code for Wells Fargo is 001138-70.

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For more information, visit www.ce.csueastbay.edu

University Services POLICE ESCORT SERVICE

PIONEER BOOKSTORE

Hayward: (510) 885-3791 Concord: (925) 602-6737

Phone: (510) 885-3507 E-mail: bookstore@csueastbay.edu Web: www.csueastbay.edu/bookstore

The University Police Department can provide escort services to and from parking areas at the Hayward and Concord Campuses.

Call to request this service.

LIBRARY Hayward: (510) 885-3765 Concord: (925) 602-6755 Web: www.library.csueastbay.edu

In addition to providing a complete selection of textbooks, emblematic gifts, and clothing, the Hayward Pioneer Bookstore offers numerous services to students, faculty, and staff. Apple Computer and software discounts also are available through the bookstore to Continuing Education students.

Call or visit the Web site for store hours.

Continuing Education students are entitled to use the University library and may access electronic resources remotely.

A valid CSUEB student ID is required to check out materials. To register for library privileges, fill out a registration card at the library. Students will need their University-assigned NetID to complete library registration.

The Concord Campus also has textbooks available for purchase at the Concord CafĂŠ and bookstore, located inside the Student Union building. Call or visit www.concord.csueastbay.edu for store hours.

ACCESSIBILITY SERVICES Hayward Campus, LI 2400 Phone: (510) 885-3868 (TTY accessible) Concord Campus, Academic Services 114 Phone: (925) 602-6716 Web: www.csueastbay.edu/AS Accessibility Services works in partnership with Continuing Education to provide reasonable accommodations to students with verified disabilities. Students with disabilities requiring accommodations must contact Accessibility Services and the respective Program Coordinator in a timely manner.

Accessibility Services also offers campus referrals for academic advising, counseling, transportation, and employment needs.

For more information, visit www.ce.csueastbay.edu

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Maps and Directions

HAYWARD HILLS CAMPUS

THE OAKLAND CENTER

25800 Carlos Bee Blvd.

Hayward, CA 94542 (510) 885-3000 www.csueastbay.edu

In the Transpacific Centre 1000 Broadway, Ste. 109 Oakland, CA 94607

Public Transportation Cal State East Bay operates a free Hill Hopper shuttle service to/ from the Hayward and Castro Valley BART stations. AC Transit’s #60 bus route shuttles between Hayward BART and campus.

The university also has a ride-share referral service. For more information on all three, contact the Alternative Transportation office at (510) 885-4638.

Parking Parking on campus is by permit only, at all times. Parking controls are strictly enforced and parking without a permit may result in a fine. Day-long permits ($10.00) can be purchased in any student lot, and quarterly permits also are available. For details, call (510) 885-3790.

Directions 880 (Nimitz) or 92 (San Mateo Bridge): Exit Jackson Street East. Turn right at Santa Clara Street, which veers left and becomes Harder Road. Proceed up the hill to campus.

From Pleasanton via 580 and 238 West: (Do not take 580 exit toward Oakland.) Take the E. 14th Street exit; turn right on E. 14th which becomes Mission Boulevard. Turn left at Carlos Bee and go up the hill to campus.

From Oakland via 580: Take Hayward exit southbound on to Foothill. Turn right on to A St. Turn left on to Mission. Turn left on to Carlos Bee and go up the hill to campus.

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The entrance is street level on the 11th Street side (510) 208-7001 www.theoaklandcenter.com Public Transportation The Oakland Center, located across the street from the 12th Street/Oakland City Center BART station (southeast exit), is accessible via BART and AC Transit. For BART schedules, call (510) 465-2278 or visit www.BART.gov. For AC Transit information, call (510) 839-2882.

Parking Underground parking is available 7:00 a.m. – 8:00 p.m. weekdays. Additional parking facilities are available nearby.

There is a charge for parking.

Directions From San Francisco or Hayward via 580: Take 980 toward downtown Oakland, exit at 12th/11th Street and turn left onto 11th Street. The Oakland Center is located across from the Marriott at the corner of 11th Street and Broadway. The entrance to the Center is street level on the 11th Street side.

From 880: Take the Broadway exit and follow Broadway to downtown. The Oakland Center is located across from the Marriott at the corner of 11th and Broadway. The entrance to the Center is street level on the 11th Street side.

For more information, visit www.ce.csueastbay.edu

Maps and Directions HAYWARD CAMPUS

CSUEB

CONCORD CAMPUS 4700 Ygnacio Valley Road Concord, CA 94521 (925) 602-6700 www.csueastbay.edu/concord

CONCORD CAMPUS From Martinez

242

Ayers

rk Ki

24

Contra Costa âœŞ Concord Campus

680

ss Pa er

ollow Pine H

Rd.

From the Oakland/Berkeley area: Take Highway 24 East to the 680/24 interchange, exit at Ygnacio Valley Road. Turn right onto Ygnacio Valley Road and continue approximately 6 miles. Turn right onto Campus Drive.

d. lley R cio Va Ygna

us Dr. Camp

From Dublin and Hayward

980

From Hayward, Pleasanton, Dublin, Danville areas: Take Highway 680 North, exit after the 680/24 interchange at Ygnacio Valley Road. Turn right onto Ygnacio Valley Road and continue approximately 6 miles. Turn right onto Campus Drive.

For more information, visit www.ce.csueastbay.edu

11t

hS

tre

880

et

ay adw

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Bro

Str

Jef fer

From SF 14t h

son

OAKLAND CENTER

Cla y

Directions From Martinez, Benicia, Solano areas: Take Highway 680 South, exit at Treat Blvd. Stay in the left lane to turn left onto North Main, then left at Treat Blvd. Continue on Treat Blvd approximately 4 miles, then turn right at Cowell Road. Turn left at Ygnacio Valley Road and right at Campus Drive.

lvd.

B Treat

d.

Parking Parking on campus is by permit only. Permits are available for purchase in the lobby of Academic Services during regular hours. Daily permits are $10.00.

Cla yto nR d

ell R Cow

Public Transportation The Concord Campus has shuttle service from the Concord BART Station Monday-Thursday free of charge for students, staff, and faculty. Limited bus service is available during times the shuttle does not run via the County Connection. Please check the CCCTA Web site for updated schedules. For more information, call (925) 676-7500.

4

City Center

âœŞ Oakland PD&CC

From Hayward 97

Index A

E

Academic Credit 87 Accessibility Services 95 Administration and Staff 2 Administrative Fees 88 Administrative Grading Symbols 89 Art and Design 15 Art Museum and Gallery Studies 16 Auditing 87

Early Childhood Special Added Authorization 42 Education 41 EKG Technician 66 Engineering and Project Management 52 Enrollment 87

F

B Bachelor of Science in Business Administration 5 Behavioral and Health Sciences 17 Bookstore 95 Business and Management 23 Business Services 83

C California State Notary Public 71 Campus Locations 3, 96 CBEST Workshops 76 Chemical Dependency Studies 18 Clear Administrative Services (Tier II) 14 Concord Campus 3, 97 Conference and Meeting Facilities 84 Contact Information 3 Continuing Education Credit (CEUs) 87 Continuing Education for Teachers, Online 46 Continuing Education Frequently Asked Questions 93 Corporate Training Solutions 85 Course Cancellation 88 Course Credit 87 Course Enrollment 87

Financing Your Education 94 Freight Broker/AgentTraining 72 Frequently Asked Questions, Continuing Education 93

G Grades 89 Grades, Posting of 89 Grading Chart 89 Grading Symbols, Administrative 89

H Hayward Campus 3, 96 Honors Credit 87 Hospitality 55 Human Resource Management 24

I Incomplete Grades 89 International Business 29 International English Language Testing System (IELTS) 78 International Programs 78

L Legal Studies 58 Library 95

D Degree Programs 4

98

For more information, visit www.ce.csueastbay.edu

M

R

Maps and Directions 96 Master of Science in Accountancy 9 Master of Science in Education, Option in Online Teaching & Learning, Online 11 Master of Science in Education, Option in Reading Instruction 10 Master of Science in Educational Leadership, Online 12 Master of Science in Health Care Administration, Online 13 Master of Social Work 8 MBA for Global Innovators 6 MBA, One-Year Intensive 7 Medical and Healthcare 65 Medical Billing and Coding 67 Medical Terminology 68 Minimum Continuing Legal Education (MCLE) 59

Records 90 Refund Policy 91 Registration 87 Resources 92

N Noncredit 87 Nonprofit Management 31 Notary Public, California State 71

O Oakland Center, The 3, 84, 96 Official Records 90 Official Transcript 90 Online Continuing Education for Teachers 46 Online Teaching and Learning 44 Open University 80 Osher Lifelong Learning Institute (OLLI) 79

S Schedule Changes 87 SHRM Learning System 28 Six Sigma Training 54 Social Media Marketing 35 Special Programs 77 Specialized Training 70

T Tax Deductions 90 Taxes 90 Teachers, Online Continuing Education for 46 Teaching English to Speakers of Other Languages (TESOL) 50 TEAS Test Preparation 76 Technical Writing 37 Test Preparation 75 Tier II, Clear Administrative Services 14 Transcripts 90 Tuition Tax Credits 90

U Unit Equivalency 87 University Services 95

V

P Paralegal Studies 61 Parking 96 Payroll Practice and Management 34 Pharmacy Technician 69 Pioneer Bookstore 95 Police Escort Service 95 Policies 86 Pre-Professional Health Academic Program (PHAP) 22 Project Management 53 Project Management Professional (PMPÂŽ) PMP Exam Prep 53, 76

Verification of Enrollment 90 Veteran’s Affairs Benefits 81 Veterinary Assistant 73

W Wedding Planner 56 Withdrawals 91

For more information, visit www.ce.csueastbay.edu

99

Notes

100

For more information, visit www.ce.csueastbay.edu

Notes

For more information, visit www.ce.csueastbay.edu

101

Notes

102

For more information, visit www.ce.csueastbay.edu

Notes

For more information, visit www.ce.csueastbay.edu

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Advance your education &

Go Online!

Improve your professional profile with a degree or certificate program offered entirely online!

Academic Degree Programs Bachelor of Science in Business Administration Master of Science in Education, Option in Online Teaching and Learning Master of Science in Educational Leadership Master of Science in Health Care Administration Academic Certificate Programs Art Museum and Gallery Studies Online Teaching and Learning Paralegal Studies* Professional Development Certificate Programs (CEUs) Continuing Education for Teachers Freight Broker/Agent Training Medical Terminology Payroll Practice and Management Pharmacy Technician Six Sigma Training Technical Writing Veterinary Assistant Wedding Planner *Select courses only

Look for the online symbol throughout this catalog

Ca

e

Be

c So

m

Fi

d el

d.

Blv

ST Softball

ea rT ce

s rlo

S

E

Lot

P

ST Baseball

N

Lot

TR

Lot

Lot

RO

O

K

FH

.

PE

PA

Rd

Lot

A

AE

Lot

HC

UA

J

Lot

Field House Service Rd.

FO Tennis Courts

WC

Swimming Pools W es t Lo op Rd.

MB

Lot M

L

TH

Lot

s Ea

p oo tL

H

VB

Lots B, D, E, H, J, L, M, O Students & Visitors after 5 p.m. with permit

FACULTY/STAFF PARKING

(Decal or Day Permit only) Lots A, D, F, G, H, K, N, P

GENERAL PARKING

Daily/Hourly Permit Dispensers $10.00/day, $2.00/hour Permits Required Monday – Thursday: 7 a.m. to 11 p.m.

Friday: 7 a.m. to 5 p.m.

.

Rd

FM

E

Lot

MI

D

All Lots (Except Lot F & P), Music Bldg., and West Loop Rd.

ACCESSIBLE PARKING (University Permit Also Required)

CE

RW

Lot

Ya rd Rd .

BP

Co rp

F

Lot

$2.00/hour Portions of Lot J and West Loop Rd. (1-hour limit)

METERED PARKING

oo p

tL

es

UU

AG

ST

SM

W

G

-S New

-N ce Fie ld

B

UU

Old

FS

r Prac ti

Socce

Lot

BK

AS

SA

University Police

LI

AF

Old Hillary Rd.

Lot

Hayward Blvd.

SC

Food service location, menus, and hours of services vary. See http://www.csueastbay.edu/campus-dining for more information.

W

N

Call Box

Stairs

Access for People with Disabilities

CSUEB Shuttle to BART

. vd Bl

AC Bus Stop (Rte. 60)

w

ay

H

ive

ar d

Hayward Hills Campus Map

SC

Information Kiosk

Dr

CY

us Har der Rd .

C

p am

r ee on um Pi adi St

University Theatre Athletics Temporary Offices University Art Gallery University Union Valley Business & Technology Center Welcome Center for Future Students

TH TR UA UU VB WC

Office of University Communications 2014

Science Building - North Science Building - South STEM Offices Support Temporary Offices

Lot

SC-N SC-S SM ST

DC

PH

C

SA

C1

Student Services & Administration

PH RO RW

Lot

Pioneer Heights Student Housing Robinson Hall Recreation and Wellness Center

PA PE

PH

Pioneer Amphitheatre Physical Education & Gym

FH FM FO FS HC LI MB MI

PH

Field House Facilities Maintenance Field House Offices Food Stands Student Health Center University Library Music Building Meiklejohn Hall

AG AS BK BP CE CY DC

PH

Art & Education Academic Services & Faculty Offices Bldg.

Agora Stage Accessibility Services Pioneer Bookstore & Foundation Bldg.

Boiler Plant/Storage C.E. Smith Museum of Anthropology Corporation Yard/Receiving Dining Commons

AE AF

Continuing Education 25800 Carlos Bee Blvd., SA 1700 Hayward, CA 94542-3012 www.ce.csueastbay.edu

Your Future is our Business.

SM

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