In the world of E/CTRM software much is changing and at a fair pace. Driven by a plethora of new business needs, massive shifts in technology, and changes in software procurement behavior, it is a software category that is ripe for a true paradigm shift. In a paper written a few years ago, Commodity Technology Advisory (ComTech) outlined a potential solution to some of the issues that have plagued buyers of E/CTRM software for decades.
In that paper, the authors proposed a different approach to architecting E/CTRM solutions – that is creating an ecosystem of software capabilities rather than relying on the monolithic applications that have, or invariably will, become increasingly expensive and difficult to deploy, update and maintain.