Success By Design Magazine by Alfonso Cuadra

FREE

fall 2015

BUSINESS • ENTREPRENEURSHIP • REAL ESTATE • Personal development

Doug Smith PERFORM TO WIN!

Characteristics of Successful Networkers michael hughes

sell it like a spy

Adam Nesrallah

CREATING wealth

Edmundo Roa

editor’s message

entrepreneurship

BUSINESS • ENTREPRENEURSHIP • REAL ESTATE • Personal development

contents

he overwhelming support and feedback from the first issue has inspired all of us here at the Success by Design Magazine and I look forward to the release of the September 2015 edition.

We have put together something special in this issue. Former NHLer Doug Smith will inspire us to perform to win. Adam Nesrallah will give us a sneak peak on how to sell it like a spy. Our good friend, Mr. Hughes teaches us the 7 characteristics of successful networkers, and the ever entertaining “S.O.B.” Smart Old Broad, Angela Sutcliffe will give us insights into leveraging your talent or limiting your reach- the expert’s trap. Not to mention the rest of the great content that has been put together to entertain, educate and inspire you on the way to your own success.

sell it like a spy!

the 1# Key to sucess

Seven Characteristics of Successful Networkers

Create Wealth and Financial Freedom Through Real Estate

cover story Perform to win. Doug Smith

Sell it Like a

Adam Nesrallah @roninintel www.sellitlikeaspy.com spy@sellitlikeaspy.com

Spy!

A big thank you to everyone who has been a part of the creation of this magazine. I hope everyone will enjoy reading it as much as we have enjoyed putting it together. I look forward to your feedback.

hat’s the toughest thing you’ve had to sell? A Relationships are the currency of persuasion, set of knives, that time you landed your first real job at 17? Maybe a luxury home or a vehicle and persuasion is the art behind sales. to someone who just wanted to push you for every break you could give. How about service Read that again. packages and maintenance contracts? Those were a killer for me, I’m not talking about the latest craze in relationship-selling. A starting out in sales. fake relationship is just as good as no relationship at all! To really The days of difficult sales are a fond memory for me now. You see, connect, build influence and persuade from “Hello” to “How do I my last career move was into, then out of, the intelligence game. pay,” you have to have a few things handled: I was a spy. Let me tell you about a sales job! If you’re not on, all Mindset • Presence • Trust • Likability • Confidence • the time, commissions are the least of your worries. A month of Communications • People-reading ability missing quota sounded something like this:

Alfonso Cuadra, Editor-in-Chief

In the spy business, the “ask” was ALWAYS huge, uncomfortable and compromising. The only true way, other than outright manipThe toughest thing I had to sell was a conversation. A chance to ulation was to build relationships based on empathy, understanding the needs of the other person, and finding ways to meet them sit face-to-face with someone to talk. Not to buy anything; not to to obtain compliance. do anything; not even to spy for me.

BOOOOM!!

I want to share this philosophy and mindset with all of you - the Success by Design Community - who are committed to building a life by design and pursuing the relationships that matter to you. What was so hard about that? Well, this person’s relative had ven- You’ve come this far, now step up to the next level. Contact me tured to a far-off land and committed a suicide bombing which and ask how you can Sell it Like a Spy! Mention this article and claimed almost 30 lives and injured almost 60 more. Two days your group training rate gets slashed by 30%, just for reading to later, I was on the doorstep, asking to chat. the end!

Just to talk. Editor-in-Chief : Alfonso Cuadra Editor: Daphnée Noelsaint Designer: Oulianov Contact Us: 1376 Bank Street, Unit 205 Ottawa, Ontario, K1H 7Y3 Info@successbydesign.com

Contributors: Mary Jennifer Braune Adam Nesrallah Angela Sutcliffe Denis Campeau

On The Cover Doug Smith

Advertise With Us: Info@successbydesign.com Success by Design magazine is published four times a year and is distributed by MCP. The publisher cannot be held responsible for errors, misprints or negligence committed in the production and delivery of information and its veracity. No part of this publication may be reproduced, in whole or in part, without the written permission of the publisher. ©2015 All rights reserved. Printed in Canada.

4 • successbydesignmagazine.COM

I didn’t get in the door that day. Not even a super spy would. People are just human and grief is grief. But I did do a few things that got me the phone call back a day later, followed by a very insightful chat. Here’s the deal, whether you sell Ferraris, investments or influence:

Adam Nesrallah is a retired Intelligence Officer, leaving CSIS after almost 8 years in the game. He offers Sell it Like a Spy training, tailored to your profession’s needs, in groups from 4-10 people. He’s also available for coaching, workshops and speaking engagements.

successbydesignmagazine.COM • 5

entrepreneurship

The #1 key to Success:

Communication “Success is driven by how well you communicate with others. The only thing you can change is the way you communicate with people.”

et’s face it the challenge with being in human resources is, you have to deal with people. People can be unpredictable, irrational, happy, sad, and any number of things. Sometimes we find ourselves pulling our hair out in frustration because, “He just doesn’t get it!” If that struck a chord with you, this article is for you.

Most of us have heard something along the lines of, “if someone doesn’t understand you then you need to communicate your point better.” If you are anything like me or 99% of my clients, you have probably tried, maybe you have, expanded your vocabulary, learned how to describe things in more detail and done any number of things to try and make your communication better. The funny thing about improving your communication is it’s not just about you! I’ll introduce you to two things that will help improve your communication.

DiSC Profiling: The first thing I want you to think about and understand is the main Behavioral ProfilingI use. It’s called the DiSC profile (D)ominance, (i)nfluence, (S)teadiness, (C) onscientiousness. I do this profiling with many of my clients and their employees, and here’s why. Each personality type has their own way of behaving and consuming information. For example, a “dominance” personality prefers bullet points. If you long hand this person they’ll check out and stop listening. On the opposite side the “conscientiousness” personality wants facts, in fact, they want the entire encyclopedia version of the facts. Leave out a few details and this personality will think you are blowing hot air and don’t really know what you’re talking about.

serve them better. The central idea here is to recognize what kind of communicator you are. Are you big into deep analysis or do you want the short hand version? If you are a bullet point person, more than likely you have been communicating to other employees or even bosses in short hand. If they’re the type of person that wants every last detail you’ll run into communication troubles.

appears that; a glimpse of reality; Now look here; This is clear-cut; Show me what you mean; Sight for sore eyes etc. Auditory people generally use phrases such as; So you say; That strikes a chord; Tune into this; Music to my ears; Clear as a bell etc. Kinaesthetic people generally use phrases such as; Driving an organization; We reshaped the work; Moving through; It hit home; Get a feel for it etc.

Knowing your preference is the first step. Then being intelligent enough to consciously alter the way you relay information so that another style will relate to it better is what the sophisticated leader does.

Success is driven by how well you communicate with others. The only thing you can change is the way you communicate with people. You can either set yourself up for success by communicating in a compelling way that gets everyone on the same page or you can leave things the way they are. I have to assume that if you are reading this, you are not the type of person that strives for the status quo. I call on you to take the challenge and get out of your comfort zone. Alter your communication style so the person listening will have a better chance to understand you.

VAK Profile: This communication technique is completely about the person on the other side of the table. VAK stands for Visual, Auditory and Kinesthetic. This is an adapted Psychology theory and a central theme in Nero Linguistic Programing (NLP). The theory is that all of us have a prime method of constructing words and descriptions in our heads. We call these sub-modalities. For example, if I tell you to think of a car, did you see a picture of the car, hear the engine or smell the gasoline in your mind’s eye? If you started with the picture first then your sub-modality (way of processing words in your mind) is Visual. So if I speak to you in a way that helps create visual images you will have an easier time relating to what I am speaking about. For example I would say things like, “Can you see the bigger picture here?” I know that sounds simple, and it is, but it is powerful stuff. So the challenge for you is to figure out what sub-modality the person you are speaking to uses.

Now you are thinking, “But how?” Here The main philosophy of DiSC is; know are a few things that can tip you off. Visual yourself, control yourself; know others, people generally use phrases such as; It 6 • successbydesignmagazine.COM

Recognize communication is not all about you.

Seven Characteristics of Successful Networkers

hat does it take to achieve networking success? In my fifteen-plus years of relentless research on networking, I have witnessed the ingredients of a networking success formula. Below are characteristics I have found in every successful networker I have met, whether in the corporate or entrepreneurial world.

Courageous. This is one of the most overlooked, but necessary traits of the successful networker: the quality of being open to, and in fact seeking out new contacts, seeing them as additional assets and resources. They always take the initiative, thereby making others more comfortable and at ease with the process.

Curious. Successful networkers have developed their ability to be sincerely curious. This genuine curiosity acts as a beacon, attracting interest and creating a deep psychological bond with others in a short period. It is an acquired skill that immediately makes others feel liked and accepted.

Caring. Successful networkers have discovered the little-known secret of using networking as the basis for relationships. They see each interaction as a powerful catalyst that impacts and accelerates the relationship process. They know that by demonstrating they care about the other person, they create a powerful bond and build trust. Adam Dufresne Licensed profession business coach – PBCA 613.709.4299 Adam.dufresne@gmail.com

Skilled communicator. Just as a Judo expert uses an opponent’s weight to her/his advantage, successful networkers realize effective communication is the result of being a better listener and asking better questions, rather than parroting an “elevator pitch”. In this way, they allow the other person to be the centre of attention as they gain valuable information. Create value. Value is a critical success factor in business and in life. Successful networkers accept that every contact has inherent value. They make it a priority to discover the other person’s value then they actively seek ways to unselfishly and openly leverage that value, either for themselves or for others.

Consistent. Although successful networkers understand networking is a powerful and productive ignition point for a relationship, they also accept that without further impetus and interaction, the spark will die. They take full responsibility for moving relationships forward, recognizing the process can take weeks, or even months.

Contribution-focused. The most successful networkers contribute first, often and most. They take a leadership role in groups, at events and in relationships. They have come to realize that having the courage to contribute goes against the grain of our “me-first” society. And in doing so, they Michael Hughes is known as North unlock the doorway to networking success. America’s Networking Guru. To get more info about his services or to have him speak at your next meeting or conference,visit his web site at www.NetworkingForResults.com. By Michael Hughes Phone: (613) 824-5334 Toll free (888) 272-4794 successbydesignmagazine.COM • 7

real estate

real estate enough money down, the Seller can assist the sale by lending the buyer money toward a down payment or in some cases the entire mortgage amount. This is how I was able to purchase my first multi-unit property 11 years ago. Please consider the following when thinking of this strategy.

Alfonso Cuadra

What is a VTB?

1. Interest rate and how it is calculated 2. Prepayments and penalties 3. Open or closed repayment 4. How long is the length of this Mortgage VTB (term) 5. Payable monthly or by weekly 6. Balloon payments (lump sum payments) 7. Transferable or non transferable on a potential resale 8. Personal guarantees, by whom 9. Principal payments: amortized or interest only payments 10. How to deal with NSF or missed payments

“Real Estate cannot be lost or stolen, nor can it be taken away. Purchased with common sense, paid This is just one of the many strategies that are available in Real for in full, and managed with reasonable care, Estate investing so you too can take advantage of the tsunami of it is about the safest investment in the world.” change coming. -Franklin D. Roosevelt (1882-1945)

n my opinion Real Estate is the only real business there is. Real Estate cannot be lost or stolen and can be bought with little to no money. What does this mean? How can you buy real estate with no money?

I have been an entrepreneur for 20 years. I have a background in business and Real Estate Management, Investing, and Development. I also have been exposed to a variety of commercial, residential, and multi-family property investments and management deals. Over the years I have managed to create a healthy Real estate portfolio for myself.

My services 1. One on one wealth building through Real Estate investing 2. Real Estate consulting (take what you have an make it better) 3. Property Management services Attention: I am also looking for partners to work with in order to buy 15-20 unit buildings Please email me at: info@AlfonsoCuadra.com

One strategy I have used that is not known by all investors is the VTB (Vendor Take-Back). This is when the buyer doesn’t have

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@profenceanddeck

Create Wealth and Financial Freedom Through Real Estate

y last article for this publication was about why and how to create wealth and financial freedom through real estate investing. I had great response and positive feedback from that article. This past May I was also featured on Rogers TV channel 22 for a round table discussion. You can check that show out on YouTube - “Learning The Benefits Of Real Estate Investing” from the Ottawa Experts page.

Edmundo Roa Sales Representative Capital Homes Realty Inc

beginner (or any investor) this is huge! In Ottawa it is hard to find a property with capitalization (CAP) rates - the ratio of Net Operating Income (NOI) to property asset value - like those in the secondary markets. The average CAP rate in Ottawa is 4.5%-5.5%. In the secondary markets you can see average CAP rates of about 7%-8%.

Not only are investment properties more reasonable in these secondary markets but so is land, and building on the land. These small towns have much cheaper fees for re-zoning and development. They This time I want to tell you about my most recent venture in real are also more receptive to developers looking to invest and build estate investing and how you might be able to implement these in their communities. For example, my partners and I are building strategies into your portfolio. some rental units in Perth, Ontario. We paid approximately $9,000 for permits and development fees for a duplex. These same fees in My friend and mentor has been investing in real estate for nearly Ottawa would have easily been over $20,000! You may think, “Yes 18 years. He started at the ripe old age of 20, now owns over 130 but you are not getting the same rents as you would in Ottawa”. “doors” and his portfolio keeps on growing. He has taught me most Well, we will be getting $1295 for the upper 3 bedroom unit and of what I know about investing in real estate and how his strategies $1095 for a 2 bedroom lower unit. For what we will have invested work for him. That’s not to say that I follow all his strategies, since to build this property it will cash flow well, and we will also have everyone must find their own niche and comfort zone, but he does built it for much less than we would have in Ottawa. have excellent information. To start developing in Ottawa or in any market you should know He focuses mostly in the “secondary markets” around Ottawa. what you are doing and have some experience under your belt, When I say secondary market I mean those smaller markets within be it in construction, development, real estate, real estate invest45 minutes to an hour from the Ottawa city centers, e.g. Prescott, ing, or any other type of investing. It’s not for the faint of heart, Perth, Almonte, Rockland, Hawkesbury etc. These secondary mar- either, since problems do arise and issues need to be resolved in kets are largely ignored by most investors from the city – especially a quick and efficient manner (without panic!) This is not always first-time investors - as they do not want to invest/buy outside easy when you are dealing with large sums of money! Plus it does their comfort zone and they prefer to own closer to home. That is take patience and perseverance. not a bad idea either, but for some the lure of the “cheap” deal in these secondary markets is too good. You can easily buy a triplex, If you would like to learn more about our projects in Perth or fourplex, or commercial building for much less than you can in the investing in real estate in general please do not hesitate to contact city, many - if not all - with good (or even large) cash-flows. For a me since it is impossible to give enough detail in 600 words or less! successbydesignmagazine.COM • 9

cover story

PERFORM WIN

by Mary Jennifer Brauner

“If you rip happiness out of your organization you lose focus, productivity, adaptive capacity, and motivation.”

e shoots... he scores! A moment of exhilaration captured during a hockey game. Time stops and hovers in that moment while the momentum of success is set in motion. The goal is achieved. The job is now done. Years of training, hard work and sacrifice finally completed. The feeling of success is captured in one moment of fulfillment. What next?

My mind had ultimately set a series of questions in motion: What drives success? Is success a destination defined by outward results? Is fulfillment measured by inner momentum? Then, the answers came: by meeting with hockey legend Doug Smith.

Truly, Doug Smith is a NHL anomaly. He has defied all odds. Who could imagine a kid born with a knee deformity who wore leg braces was one day to become an NHL superstar? What could we learn about reaching our dreams from Doug? It seemed like Doug won the lottery. Yet, in professional hockey game 607, the lottery ran out. The unthinkable happened. Doug slammed into the boards and his fate was sealed in an instant. Life and death hung in a delicate balance. Doug’s neck shattered into many pieces, which pulverized his hockey career into splinters that echoed across the ice. In one moment, it was all gone. Success that defined Doug came crashing to a screeching halt. Up until that moment, Doug’s self image had been defined by the outside world measured by fans, coaches, players and the media. What now? Suddenly Doug’s shattered neck had resulted in a spinal cord injury leaving him paralyzed. In his hockey career, he had suffered over 30 concussions before the age of 30. Life did not look promising. Yet, in despair during this dark period, with Doug’s fierce determination to recover, he discovered a new meaning to success. He took his mind from a destructive force and transformed it into a 10 • successbydesignmagazine.COM

powerful ally. He became aware that success was not about being the best in the world but success was about being the best for the world. This simple shift in perception is what saved Doug’s life. Who knew that this hockey legend, the man standing in front of me, who shook my hand, was once a quadriplegic over a decade ago? No one would have believed such a miraculous recovery would be even remotely possible. Yet, this humble man had been through hell and back and was now willing to share his secret system of success with me. Are you ready to learn about Doug’s discovery? Doug’s science based discovery is that the brain can’t distinguish between performance and recovery. In fact, the subconscious brain actually thinks it the same thing. When it comes to performance, the brain comes first and the body second. Doug shares his Think Primal system for success. This model is the bridge between outer results and inner fulfillment. Doug’s model involves satisfying the brain’s three priorities by applying eight behaviours. This model applies to the success of individuals as well as the achievement of peak performance within teams and organizations.

experience the joy in the work they do. The correct order of the four drivers are: structure, leadership, strategy and people. Applying these four drivers in the right order at the right time and for the right reasons, is the biggest competitive advantage of how to harness employee talent. How a leader gets results is now as important as the results themselves. The shift between individual success to organizational success is delicate and requires an effective leader to carefully build that bridge from individual performance to organizational performance. On an organizational scale, performance is more dynamic as it involves people working together. Leaders in organizations must shift from Industrial Age thinking, where leverage of physical labour was an asset, to the Knowledge Worker Age where the biggest competitive advantage is to leverage emotional labour. Industrial Age Leaders were focused on power and driven by the ability to control information. Success was defined by tangible items and status. “The price of power is paid in the currency of the happiness of the workforce. If you rip happiness out of your organization you lose focus, productivity, adaptive capacity, and motivation.” says Doug. Performance is limited within a 24 hour day and with information available instantaneously, companies have to do more with less.

The brain has three priorities: meet basic needs, clarity of thought, The new breed of leader in this Knowledge Worker Age must and helping other people. harness emotional labour for the organization to gain competitive advantage. To do so, requires the ability to create a friendly, people The eight behaviours that feed those three priorities are: belief in nurturing environment which leverages emotional enthusiasm to self, motivation, focus, trust, awareness, emotional control, asking increase agility, foster improvisation, creativity consistency and for help, and purpose. a sense of purpose. Feedback is a two-way dialogue between How do we apply the first behaviour, belief in self, in the workplace? employee and the organization. “It is an oil system for lubricating a pipeline of awareness, learning and performance. If you stop In order to achieve optimal team performance, an individual must paying attention to feedback, performance comes to a halt,” says shift the focus from belief in self to belief in others. This shift in Doug. When employees are emotionally engaged in this manner, perception creates a ripple effect of impact that allows for peak perperformance skyrockets and absenteeism declines. This transition formance on an organizational scale. This means that the employee is a challenge that Doug addresses as a peak performance expert was able to shift between belief in self to belief in the success of the and leadership consultant to Health Canada, the Canadian Forces, organization’s goals and vision. This process of shifting perception and numerous private and public sector clients. applies to all eight behaviours. Doug credits his mother who instilled within him a relentless belief in himself; which he attributes to his success in the NHL. The first four behaviours of belief in self, motivation, focus and trust allowed Doug to build the foundation of his success in hockey. He built on the momentum of each hockey goal, which became a system, a habit of measurable success. Doug had achieved phenomenal results. Yet, something was missing. Success was being measured and defined by outside things. When he scored a goal, he had positive feedback. If he didn’t succeed in scoring a goal, his self-image drowned in negative feedback. Doug soon discovered that happiness could not be achieved without the other four behaviours of awareness, emotional control, asking for help and having a purpose. To determine success, we often measure results. Do we ever stop and take the time to measure how we get those results? How a leader gets results are as important as the results themselves. The key question to ask is, what prevents success? This answers 50% of the success equation. The biggest inhibitor to performance and recovery is having experienced trauma. No two traumas are alike. Response to trauma is different for each individual. Trauma reduces the capacity to perform. This awareness is key for organizations. There are four types of trauma. The one that will take down an organization is called cumulative emotional trauma. It’s something that is subtle that you can’t see, smell or feel. It accumulates gradually. By implementing four specific cultural drivers within the organization in the correct order, an organization can overcome this challenge. The four drivers foster an environment where employees

What drives success? Is success a destination defined by outward results? Is fulfillment measured by inner momentum? According to Doug, success is a process not a thing. It is the progressive realization of a worthy ideal. Success evolves as we evolve. It’s not about being the best. It’s about being the best for others. Bit by bit, we become a little bit better consistently over time. Who do we want to become? As we come closer to experiencing who we envision ourselves to be, we must build on the momentum by setting the bar higher. This is ultimately the path to consistent results and fulfillment. “Success is a system where achievement is very much predictable unlike the lottery. We all have a legacy inside of us,” says Doug. Find your legacy and contact Doug to unlock your performance to transform, enhance and leverage your most important asset: your people, your employees.

Doug Smith Performance Expert Think Primal Doug@thinkprimal.ca Written by: Mary Jennifer Brauner Writer | Website Consultant |Success Coach mj.brauner@gmail.com successbydesignmagazine.COM • 11

rising star

business corner

LEVERAGING YOUR TALENT, OR LIMITING YOUR REACH? THE ‘EXPERTS’ TRAP

by Angela Sutcliffe Business Consultant

Interesting facts:

Creators of the new documentary Room Full of Spoons

Website: rockhavenpictures.com Twitter: @RockHavenpics Are you a rising star? Share with us your story and you could be featured in the next issue of the Success By Design Magazine.

Send us an email at:

successbydesignmagazine@gmail.com and share with us why you should be the next Rising

Star!

Rising Stars

Don’t get me wrong, when I’m pointing a finger at you, I’m well aware there are a whole bunch of fingers pointing right back at me. In fact, it wasn’t until I asked myself “why” - why was I so focused on making ME better at what I do - that I realized that all I was doing was becoming more and more perfect for the relatively small number of businesses I could deal with at any given time... I was trying to be a businessgoddess... So I asked myself ‘the question’ ... When I first asked myself the question “why are you in business”, my answer was “to help business owners grow their businesses” ...and of course, you’re thinking, Angela, that’s what you do. And there I was, with both feet firmly planted in ‘the experts trap’.

who need to know it”, my business model changed. To grow - to reach more people, I had to leverage my expertise and transform it into a business.

Win/win

By focusing on my business, instead of my knowledge, I have been able to reach so many more people - people who want to be successful at business and need the knowledge to make it happen. The discovery? It is the knowledge they need ... not necessarily me.

The lesson It’s very comfortable - and comforting - to think that you’re the expert - the ‘go-to guru’ in your field. Comforting and limiting. By creating a scalable business model based

And then I asked myself the same on your expertise - you can help more people more of the time - including yourself. question again...

trengths and weaknesses - we all have them. And mistaking one for the other The second time I asked myself the same can cost us a lot of money. question, here’s the answer I came up with ... “I want a business that gives business Indispensable is unpromotable owners the tools and support to succeed in their businesses”. See... subtle difference, but Sadly, I discovered that my weakness was one that expands the reach of my ‘expertise’ ego - that drive to be better than anyone exponentially. else... you know what I’m talking about ...getting on that cycle of learning more and Well, that’s a kicker! more... getting more and more certifications ...attending more and more workshops to Leveraging for growth get better and better at what you do... yeah, Sure enough, once I got my head out of that’s what I mean... “it’s all about me” and into “it’s all about transferring what I know to the people ... an ego-driven business.

Because, let’s face it, if you’re the best at what you do, you’ve built yourself a job - not a business. But if you’ve built a company that delivers expertise, you are the C.E.O. of a highly successful business. Angela Sutcliffe is a business consultant with more than 25 years of business experience. She works with small business owners to refocus their businesses on growth and profits. Angela’s track record, and success stories has earned her the reputation of being one S.O.B. - that’s Smart Old Broad. For further information, she can be reached at www.angelasutcliffe.com

RockHaven Pictures

ounded in 2011, Rockhaven Pictures is a team of independent filmmakers from the Ottawa/Gatineau region who bring stories to life through music videos, films and documentaries.

and includes:

• Interviews with the entire cast & crew of The Room; • Visits to all the shooting locations of The Room; • An in depth look at The Room’s mysterious and eccentric filmmaker, Tommy Room Full of Spoons Wiseau; Popular for its many inadequacies, The • The journey of 3 Ottawa/Gatineau fans Room is known as the worst movie ever turned documentary filmmakers. made and has been screening worldwide for over 10 years earning a cult following The Team reminiscent of the Rocky Horror Picture Rick Harper - Writer/Director/Producer Show. The Room has gained mainstream Rick, a writer by trade, is the director and popularity with the release of the bestsell- “face” of Room Full of Spoons, his first ing behind the scenes novel The Disaster feature film. RFOS was his brain child in Artist, soon to be adapted to screen by 2011 when he met the eccentric Tommy actors James Franco and Seth Rogan. Wiseau and discovered his “disaster-piece” Room Full of Spoons is a comprehensive The Room documentary about this cult phenomenon Fernando Forero - Producer/Promoter/ 12 • successbydesignmagazine.COM

Social Media Fernando wears several hats on the RockHaven Team, he is a producer, as well as video editor and his multitasking and fast learning abilities allow him to assist our Director of Photography as well and also direct. Fernando is also in charge of all of RockHaven’s social media. His expertise in this domain has helped us get an international fan-base. Martin Racicot - Director of Photography/ Producer Martin is an extremely talented Director of Photography, (cameraman), his unique vision and attention to detail allow our stories to translate well from script to screen. Marti is also a producer on Room Full of Spoons and manages our websites and graphic design. successbydesignmagazine.COM • 13

speakers leadership corner

THE POWER OF STRANGERS

by Denis Campeau

eaders live in the moment. That moment seconds after they’ve accomplished their vision. It seems to be the only moment they can find true tranquility. And it is from that state of mind that they summon the energy to overcome the inevitable barriers to their team’s success.

We grow when we connect with the right coach who can rekindle our spirit by believing in us more than we can ever believe in ourselves. Coaches have the unique power of strangers without judgements to support us in our journey of discovering who we are as leaders.

Leaders stop for the most precious moments. They face challenging questions such as “Where do we come from?”, “Why are we here?” and “Where are we going?” And more importantly how they can help one another become co-leaders in sharing a common purpose. Leaders recognize and listen to those who are wise. They interact with coaches, mentors, and foreigners either by design or by luck. Those who are strangers to them can provide perspectives About the author that they cannot readily find in their natural environment. It’s this ability to see and be seen from the outside that helps the leader Denis Campeau grow. Each interaction is an opportunity to discover new chal- BSC EMBA CEIT Dcampeau101@bell.net lenging experiences. +1-613-334-6093 New leaders seek out LIFE COACHES who can help enlighten their way. Coaches can show them how to have positive regard Denis Campeau provides private professional leadership develfor themselves and find balance in their lives. Coaches are often opment services. His life, professional and executive coaching strangers to these new leaders. Coaches can help us develop a new practice leverages practical and scientifically proven methods lens through which to clear our mind of thoughts and feelings that rooted in street smarts which are powerfully yet elegantly effecno longer serve us, our family or our communities. Coaches also tive. He is a seasoned coaching professional with 15+ years of work experience, a graduate of the Telfer Executive MBA prohelp us set meaningful goals that respect our core purpose. gram and a certified trainer in emotional intelligence. He delivers Young leaders seek out PROFESSIONAL COACHES who show leadership development programs in post-secondary educational them how to connect with others. Coaches help us experience institutions, private and public corporations. He speaks on a reguthe trust required to deepen every relationship in our networks. lar basis on the subject of leadership development. Coaches help us find ease by creating a safe environment inside ourselves. Coaches teach us the fine arts of listening, not doing Whether you are seeking confidential guidance for one person, and connecting in meaningful ways. Coaches help us build emo- planning to supplement training with follow-on coaching for a group of professionals, or providing coaching as part of a largetional and social skills to support our strategic career goals. scale leadership development initiative, his process will support Senior leaders seek out EXECUTIVE COACHES who believe in the real changes you seek. His coaching process offers five steps them. The later permits leaders to be themselves, and helps them to support the change you desire. Coaching begins by 1) assessing gain a sense of belonging to the human family. Coaches help us your skills, 2) raising your awareness, and 3) framing-up an action dig deeper into our spirituality in order to awaken our shared plan followed by providing 4) support, guidance, and accountvisions. Coaches can help us clarify our moment by moment mis- ability for practicing and finally 5) preparation for you to continue making progress independently. sions in our enterprise.

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