Questions And Answers PDF
IBM M2070-740 IBM Enterprise Content Management Sales Mastery Test v3
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Version: 8.0 Question 1 Which is not a "Top of Mind" need for case interested executiess A. Efectieness of core LOB applicatons B. Proiiding comprehensiie iisibility into process metrics, spend and customer satsfacton C. Increasing IT spending D. Adhering to regulatory compliance and maintaining proper controls and records
Aoswern A Question 2 What percentage of CIOs is making plans to focus on mobilitys A. 84% B. 50% C. 27% D. 5%
Aoswern B Explanatonn Referencen htpn::neesroom.accenture.com:nees:cios-eorldeide-see-mobility-as-key-reienue-generator-andprimary-channel-for-customer-engagement-accenture-suriey-fnds.print
Question 3 Which IBM bundle comes eith Content Naiigators A. IBM Content Foundaton B. IBM Connectons Content Manager C. IBM Connectons Enterprise Content Editon D. A & C
Aoswern C Question 4 IBM Case Manager includes key diferentators across the competton includingn A. Based on an industry leading BRMS (business rules) platorm B. Rapid tme-to-ialue eith template support and a LOB based design eniironment C. Based on an industry leading collaboraton platorm
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D. All of the aboie
Aoswern A Question 5 When talking to a customer to see if Content Manager OnDemand is a good ft, ehat queston should be asked frsts A. Do your Customer Seriice Reps (CSRs) need eorkfoe to respond to customerss B. Hoe do CSRs access all informaton necessary to respond to customer questonss C. Hoe do CSRs do scanning of documents todays D. Do your CSRs need Case Managements
Aoswern B
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