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IBM M9520-233 IBM Social Business Solution Sales Mastery Test v1
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Version: 8.0 Question 1 A social business is ______. A. excitnng territorial and annressive B. educatonalg tenacious and nenotable C. ennanedg transparent and nimble D. exclusiveg technical and networked
Aoswern C Explanatonn Referencen htpn::www.ibm.com:smarterplanet:us:en:socialbusiness:overview:index.html
Question 2 Discussion Forums in Connectons 3 can be created where? A. In your own Profle. B. Only in Communites. C. As part of an Actvity. D. Standalone and inside Communites.
Aoswern A Explanatonn Referencen htpn::infolib.lotus.com:resources:connectons:3.3.3:doc:lc333abd331:en_us:html-wrapper.html
Question 3 Companies may use social business to drive enhanced value in which of the followinn areas? A. Quickg collaboratve feedback from subject mater experts in their feld. B. To launch a nlobal brand quickly C. Enter new markets. D. All of the above.
Aoswern A Explanatonn Referencen htpn::www.redbooks.ibm.com:redpapers:pdfs:redpp4p4.pdf (pane 4)
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Question 4 How are people currently operatnn as we become a smarter planet? A. Educatedg aware and virtualized. B. Instrumentedg intellinent and interconnected. C. Intenrated alinned and virtualized. D. Senmentedg networked and simplifed.
Aoswern B Explanatonn Referencen htpn::www.ibm.com:smarterplanet:us:en:overview:ideas:
Question 5 Online awareness allows place members to see when other members are online. Which of the followinn products will enable online awareness in Lotus Quickr Places? A. Lotus Connectons B. Lotus Sametme C. LotusLive Meetnns D. IBM WebSphere Portal
Aoswern B Explanatonn Referencen htpn::www-31.ibm.com:sofware:lotus:products:sametme:appintenraton.html (second row of the table)
Question 6 What capabilites are available out of the box with the IBM Customer Experience Suite? A. Social intenraton with Lotus Connectonsg analytcs with Core Metricsg Web Trendsg Unica and Omnitureg improved self service B. Lotus Forms Product C. Business Intenraton & Predictve Analytcs D. Websphere Commerce Suite
Aoswern A Explanatonn Referencen htpn::www.ibm.com:ibm:fles:s/44664M66/23W36:5raeme_Povall_and_Derek_De_Clercq__See_how_noinn_social_can_frive_beter_business_results.pdf (pane 14)
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