Questions And Answers PDF
Exin MOFF.EN Microsoft ® Operations Framework Foundation
Version: DEMO
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Question: 1 Which of the following is a responsibility of the Operatons Role Cluster?
A. detectng intrusions and protectng against viruses B. managing business-to-business trading interfaces C. managing IT-procurement and purchasing functons D. prioritiing service improvement requests and identfying gaps for future functonality
Answer: B Question: 2 In what way does Capacity Management contribute to improving IT Service Management?
A. By identfying the major technology components, infrastructure, people and processes that underpin the end-to-end delivery of service B. By preventng interruptons to IT services as well as recovering services afer an interrupton occurs C. By planning and monitoring the job scheduling process according to the requirements in the Operatonal Level Agreements (OLAs) D. By planning the implementaton of business requirements for IT Services so they are in place when the business needs them
Answer: D Question: 3
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Which Service Management Functon (SMF) needs to ensure that efcient incident detecton and recovery tools and processes are in place to handle any service outages that do occur?
A. Availability Management B. Release Management C. Service Desk D. System Administraton
Answer: A Question: 4 Which Role Cluster has a portolio of business-aligned IT services as a quality goal?
A. Operatons B. Partner C. Service D. Support
Answer: C Question: 5 Which Service Management Functon deals with the day-to-day actvites and tasks related to maintaining and adjustng the IT security infrastructure?
A. Availability Management B. Security Administraton
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C. Security Management D. System Administraton
Answer: B
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