Carson Valley Medical Center Annual Report To Our Community -- 2018

ANNUAL REPORT

Proud Partner In Your Health

Carson Valley Medical Center

TO THE COMMUNITY As we look back on the past year and look forward to the year ahead, we are happy to be able to showcase our efforts to enhance our role as the community’s provider of choice when it comes to healthcare services. Many exciting developments, some of which you will read about in this year’s annual report, are on the near horizon for us here at CVMC. Now in our 26th year serving Carson Valley and the surrounding region, we have grown from a small medical clinic, when our doors first opened in 1993, to a network of more than 130 board-certified physicians and a support staff of more than 400 employees working in multiple conveniently located facilities around the community today. The past year has seen a number of significant improvements to the way we continue to care for the community’s health, including the addition of a 128-slice CT machine, which will allow for increased ability to perform cardiac studies and other important diagnostics, the completion of an expansion to our Minden Family Medicine clinic, and the arrival of 3D mammography technology at our main campus – all as part of a continued effort to grow to meet the needs of a growing community and allow you to access highquality healthcare services close to home. And that is the heart of it – this community, your home, is our home. We are a proud partner in your health, and we look forward to continuing to raise the bar on quality and scope of services offered to our friends, our neighbors and our community. Sincerely, Jeff Prater Chief Executive Officer 2 | ANNUAL REPORT 2018

CVMC: PROUD PARTNER IN YOUR HEALTH A commitment to improving the community’s health and wellness can’t be based solely on expanding and enhancing healthcare services. Over the years, Carson Valley Medical Center – while always seeking new ways to grow and improve the services available to our patients – has forged partnerships throughout the community to bolster efforts in preventative community health initiatives and in encouraging healthier lifestyles. Simply put, partnerships are at the foundation of who we are. We are at our best – this community is at its best – when we work together. Because no one can do it alone.

C ARSON VALLEY MEDIC AL CENTER BOARD OF DIREC TORS Dawn Ahner (Renown Health) – Board Chair Paul J. Fry III, MD (Barton Health) Sy Johnson (Renown Health) Clint Purvance, MD (Barton Health) Hakeem Olanrewaju (Renown Health) Kelly Neiger (Barton Health) Jeff Prater, CVMC Chief Executive Officer

Together We Are Stronger: Key Partnerships In Our Community East Fork Fire Protecti on District & Douglas County Sheriﬀ ’s Oﬃ ce It’s the community’s first responders who provide the most integral healthcare partnership when it comes to immediate critical need. East Fork Fire Protection District is an all-risk fire and EMS service provider and is one of Nevada’s largest combination fire and emergency medical services agencies. It has a career staff of 62 who work hand-in-hand with 34 volunteer fire and medical personnel to meet the service demands of our community. The District supports fourteen fire stations including five stations manned 24/7 and eight volunteer departments to provide all risk service. The Douglas County Sheriff’s Office employs 122 people through its administration, investigations, jail and patrol plus more than 200 volunteers. In addition to carrying out law enforcement and emergency response functions within the community, DCSO provides youth programs such as Explorer POST and interaction with schoolage children through the School Resource Deputies. CVMC is proud to work in partnership with both agencies in practical day-to-day interactions as well as through organizational partnerships such as the Douglas County Behavioral Health Task Force, the Committee on Health, the Local Emergency Planning Committee, the Community Emergency Response Team and the Quad-County Healthcare Coalition. Western Nevada College Over the years, Western Nevada College has become a highly valued healthcare provider with its Nursing & Allied Health division. WNC is among the top-ranked nursing schools and boasts job placement rates of 100 percent in recent years. Aside from producing top-notch registered nurses, the school also trains laboratory assistants and certified nursing assistants, along with emergency medical technicians and health information technologists. CVMC has had the pleasure of taking on nurse apprentices from WNC in recent years, giving them valuable on-the-job experience in our emergency and inpatient departments. Douglas High School Douglas High School’s athletic department annually produces competitive teams that involve our community’s teenagers as they continue to develop in sports and physical fitness. CVMC supports the school’s athletic programs and this past year donated a pair of automated external defibrillators, which can be used to re-establish effective heart rhythms in an emergency. Raley’s – Gardnerville This past year, CVMC employees donated portions of their annual bonuses toward Raley’s Food For Families program, which helped provide holiday meals to families in need within the community. Raley’s customers also donated funds to purchase teddy bears to be given to young CVMC patients in need of some comfort during their stay in the emergency department or hospital.

Top, in 2018, CVMC donated a pair of automated external defibrillators to Douglas High School’s athletic department. Above, Raley’s customers donated funds to purchase teddy bears for CVMC’s younger patients.

Additional Community Partners Aktion Club of Carson Valley Barton Health Carson City Health & Human Services Carson Valley Chamber of Commerce Carson Valley Community Food Closet Carson Valley Girls Softball Carson Valley Little League Carson Valley Trails Association Carson Valley Turkey Trot CERT Douglas Area Rural Transit Douglas County Behavioral Health Task Force Douglas County Community Health Douglas County DART Douglas Dolfins Douglas County Parks & Recreation Douglas County Senior Services Douglas County School District Douglas Pop Warner Family Support Council of Douglas County

Gardnerville Health & Rehab Kindred at Home Kiwanis Club of Carson Valley Lions Club International Main Street Gardnerville Nevada Division of Health & Human Services Nevada Health Link Partnership Douglas County Project Santa Claus Quad County Regional Healthcare Coalition Raley’s Food For Families Renown Health Scouts BSA, Troop 226 Suicide Prevention Network of Douglas County Tahoe Youth & Family Services The Record-Courier Town of Gardnerville Vitalant Blood Services WAVE Wink’s Silver Strike Lanes

3

LE T TER TO OUR COMMUNIT Y

LETTER

TO THE COMMUNITY As we look back on the past year and look forward to the year ahead, we are happy to be able to showcase our efforts to enhance our role as the community’s provider of choice when it comes to healthcare services. Many exciting developments, some of which you will read about in this year’s annual report, are on the near horizon for us here at CVMC. Now in our 26th year serving Carson Valley and the surrounding region, we have grown from a small medical clinic, when our doors first opened in 1993, to a network of more than 130 board-certified physicians and a support staff of more than 400 employees working in multiple conveniently located facilities around the community today. The past year has seen a number of significant improvements to the way we continue to care for the community’s health, including the addition of a 128-slice CT machine, which will allow for increased ability to perform cardiac studies and other important diagnostics, the completion of an expansion to our Minden Family Medicine clinic, and the arrival of 3D mammography technology at our main campus – all as part of a continued effort to grow to meet the needs of a growing community and allow you to access highquality healthcare services close to home. And that is the heart of it – this community, your home, is our home. We are a proud partner in your health, and we look forward to continuing to raise the bar on quality and scope of services offered to our friends, our neighbors and our community. Sincerely, Jeff Prater Chief Executive Officer 2 | ANNUAL REPORT 2018

CVMC: PROUD PARTNER IN YOUR HEALTH A commitment to improving the community’s health and wellness can’t be based solely on expanding and enhancing healthcare services. Over the years, Carson Valley Medical Center – while always seeking new ways to grow and improve the services available to our patients – has forged partnerships throughout the community to bolster efforts in preventative community health initiatives and in encouraging healthier lifestyles. Simply put, partnerships are at the foundation of who we are. We are at our best – this community is at its best – when we work together. Because no one can do it alone.

C ARSON VALLEY MEDIC AL CENTER BOARD OF DIREC TORS Dawn Ahner (Renown Health) – Board Chair Paul J. Fry III, MD (Barton Health) Sy Johnson (Renown Health) Clint Purvance, MD (Barton Health) Hakeem Olanrewaju (Renown Health) Kelly Neiger (Barton Health) Jeff Prater, CVMC Chief Executive Officer

Together We Are Stronger: Key Partnerships In Our Community East Fork Fire Protecti on District & Douglas County Sheriﬀ ’s Oﬃ ce It’s the community’s first responders who provide the most integral healthcare partnership when it comes to immediate critical need. East Fork Fire Protection District is an all-risk fire and EMS service provider and is one of Nevada’s largest combination fire and emergency medical services agencies. It has a career staff of 62 who work hand-in-hand with 34 volunteer fire and medical personnel to meet the service demands of our community. The District supports fourteen fire stations including five stations manned 24/7 and eight volunteer departments to provide all risk service. The Douglas County Sheriff’s Office employs 122 people through its administration, investigations, jail and patrol plus more than 200 volunteers. In addition to carrying out law enforcement and emergency response functions within the community, DCSO provides youth programs such as Explorer POST and interaction with schoolage children through the School Resource Deputies. CVMC is proud to work in partnership with both agencies in practical day-to-day interactions as well as through organizational partnerships such as the Douglas County Behavioral Health Task Force, the Committee on Health, the Local Emergency Planning Committee, the Community Emergency Response Team and the Quad-County Healthcare Coalition. Western Nevada College Over the years, Western Nevada College has become a highly valued healthcare provider with its Nursing & Allied Health division. WNC is among the top-ranked nursing schools and boasts job placement rates of 100 percent in recent years. Aside from producing top-notch registered nurses, the school also trains laboratory assistants and certified nursing assistants, along with emergency medical technicians and health information technologists. CVMC has had the pleasure of taking on nurse apprentices from WNC in recent years, giving them valuable on-the-job experience in our emergency and inpatient departments. Douglas High School Douglas High School’s athletic department annually produces competitive teams that involve our community’s teenagers as they continue to develop in sports and physical fitness. CVMC supports the school’s athletic programs and this past year donated a pair of automated external defibrillators, which can be used to re-establish effective heart rhythms in an emergency. Raley’s – Gardnerville This past year, CVMC employees donated portions of their annual bonuses toward Raley’s Food For Families program, which helped provide holiday meals to families in need within the community. Raley’s customers also donated funds to purchase teddy bears to be given to young CVMC patients in need of some comfort during their stay in the emergency department or hospital.

Top, in 2018, CVMC donated a pair of automated external defibrillators to Douglas High School’s athletic department. Above, Raley’s customers donated funds to purchase teddy bears for CVMC’s younger patients.

Additional Community Partners Aktion Club of Carson Valley Barton Health Carson City Health & Human Services Carson Valley Chamber of Commerce Carson Valley Community Food Closet Carson Valley Girls Softball Carson Valley Little League Carson Valley Trails Association Carson Valley Turkey Trot CERT Douglas Area Rural Transit Douglas County Behavioral Health Task Force Douglas County Community Health Douglas County DART Douglas Dolfins Douglas County Parks & Recreation Douglas County Senior Services Douglas County School District Douglas Pop Warner Family Support Council of Douglas County

Gardnerville Health & Rehab Kindred at Home Kiwanis Club of Carson Valley Lions Club International Main Street Gardnerville Nevada Division of Health & Human Services Nevada Health Link Partnership Douglas County Project Santa Claus Quad County Regional Healthcare Coalition Raley’s Food For Families Renown Health Scouts BSA, Troop 226 Suicide Prevention Network of Douglas County Tahoe Youth & Family Services The Record-Courier Town of Gardnerville Vitalant Blood Services WAVE Wink’s Silver Strike Lanes

3

LE T TER TO OUR COMMUNIT Y

LETTER

E X PA N D I N G

SPECIALTY CARE Your Comprehensive Communit y He althcare S ys tem

23 SPECIALTIES | 130+ PROVIDERS | ONE GOAL = YOUR HEALTH Evan Easley, MD, Chief Medical Officer • Mark DeMar, MD, Chief of Staff • Robert Silk, MD, Vice Chief of Staff Leah Krull, MD, Rheumatology

“I’ve never worked at a small local hospital,” said Dr. Krull, who completed her medical training at the University of South Florida and in New York City. “When I interviewed here [with CVMC], I loved the staff, and the small community was just very appealing to work in. And the need for rheumatology in this area is great.” A rheumatologist is a physician trained in internal medicine who further specializes in musculoskeletal diseases and systems. They can treat and manage autoimmune conditions, conditions that affect muscles, bones and joints. Common diseases treated by a rheumatologist include lupus, rheumatoid arthritis, scleroderma, gout, osteoarthritis and osteoporosis. Dr. Krull said her main focus is on building strong relationships with her patients in order to enhance and improve their treatments. “I like to get to know my patients as a whole, not just the joints or conditions I’m treating,” she said. “I discuss with them what they are comfortable with – what medicines, or if they want to try alternative therapies. I have found that when you take into account the patient’s desires as to how they want to treat their conditions, you get the best results.” “I’m just excited to be able to provide this care to these patients because I know that this area has really needed a rheumatologist for a long time. I’m excited to be able to offer that for people and be here to help them.” Dr. Krull also said she is looking forward to getting better acquainted with the community. “I love the outdoor activities and just being in the mountains,” she said. “I’m a Florida girl, so I am used to the beaches and that sort of thing. This area has a whole different world of outdoor activities to participate in – hiking, boating, skiing in the winter. I’m still learning to ski, but I enjoy it.”

4 | ANNUAL REPORT 2018

General Surgery Mark DeMar, MD Kevin Halow, MD Timothy King, MD Kraig Knoll, MD Hospitalist Amanda Casey, MD Cedric Davis, MD Ileana Deftu, MD Timothy Hockenberry, MD Christopher Igtiben, MD Mohammad Jaradat, MD Timothy Musick, MD Ayodele Okunola, MD Matthew Pappy, MD Trevor Phan, MD Warren Thai, MD Internal Medicine Evan Easley, MD Garrett Schwartz, MD Glenn Thorp, MD Nephrology Arika Gupta, MD Neurology Michael Sullivan, MD Obstetrics/Gynecology Gary Willen, MD

Occupati onal Medicine Carol Coats, MD Michael Potosky, APRN Oral & Maxillofacial Surgery Edward Gray, DMD Orthopedic Surgery Jeffrey Cummings, MD Daniel Cepela, MD Nicholas Dirig, DO Paul Fry, MD Marco Mendoza, MD Jeffrey Orr, MD Daniel Robertson, MD Robert Rupp, MD Scott Southard, MD Kyle Swanson, MD Autumn Apgar, PA-C Jason Call, PA-C Jeromy Dyer, PA-C Kyle Erkkila, PA-C Damian Garza, PA-C Stephanie Tonn, PA-C Otolaryngology Alexander Caten, MD Paul Manoukian, MD Karl Romaneschi, MD Erin Burns, PA

Pain Management Peter DiGrande, MD Randall Goode, MD James Sullivan, MD

P R O V I D E R S | M E D I C A L S TA F F L E A D E R S H I P

Dr. Krull joined the Carson Valley Medical Center team in August 2018. She practices at Job’s Peak Internal Medicine & Family Practice in Gardnerville one day a week and at the CVMC Ironwood building in Minden one day a week.

Kathi Glauner, MD Anesthesiology Michael Habicht, MD Heber Becker, MD M eAja diBjerke, c al SMD taff L e a d e rship Ryan Horton, MD Thomas Jantos, MD Joshua Cartinella, MD Clayton Josephy, MD Nicholas Cirac, MD Michael McLaughlin, MD Kristina Coger, MD Corey McLeod, MD Jo Ann Ellero, MD Elizabeth McNamara, MD Dirk Fletcher, MD Stephen McNamara, MD Jeffrey Gladding, MD Taylor Myatt, MD Daniel Hansen, MD Targhee Oeveraas, MD Wes Irwin, MD Lance Orr, MD Michael Markosian, MD Peter Protell, MD Robert Mason, DO Raymond Stillwell, MD Jerry Matsumara, MD Timothy Tonini, DO John Mortensen, MD Kandra Yee, MD Chiaki Nakanishi, MD Melvin Nutter, MD Nariman Rahimzadeh, MD Family Medicine Shaina Richardson, MD Colleen Kriss, DO Daniel Sorensen, MD Kim Chi Nguyen, MD James Stansbury III, MD Rose Paiva, MD Ryan Stites, MD A. Matt Phillips, MD Brett Winthrop, MD Judith Rosso, DO Joanne Araki, APRN Celeste Callinan, PA-C Cardiology Catherine Fuller, APRN Anu Agarwal, MD James Gocke, APRN David Prothro, MD Tilda Martin, APRN Laura Sullivan, MD Leslie McGraw, APRN Christopher Wilson, MD Timothy O’Neill, PA-C Evan Rowley, PA-C Emergency Medicine Lara Togoan, PA-C Steven Astengo, DO Debra Tomaszewski, PA-C Allison Brewer, MD Lars Ensign, MD

Pathology Jonathan Hollyfield, MD Podiatry Keith Card, DPM Victoria Melhuish, DPM Psychiatry Roman Rodriguez, MD Dwarakanath Vuppalapati, MD Radiology Tyson Hale, MD John Hamlin, MD Leonard Holmgren, MD Paul Knight, MD Robert Silk, MD Rheumatology Leah Krull, MD Sleep Medicine Innocent Ezenwa, MD Urgent Care Kenneth Gibb, MD Sandra Poelker, PA-C

5

E X PA N D I N G

SPECIALTY CARE Your Comprehensive Communit y He althcare S ys tem

23 SPECIALTIES | 130+ PROVIDERS | ONE GOAL = YOUR HEALTH Evan Easley, MD, Chief Medical Officer • Mark DeMar, MD, Chief of Staff • Robert Silk, MD, Vice Chief of Staff Leah Krull, MD, Rheumatology

“I’ve never worked at a small local hospital,” said Dr. Krull, who completed her medical training at the University of South Florida and in New York City. “When I interviewed here [with CVMC], I loved the staff, and the small community was just very appealing to work in. And the need for rheumatology in this area is great.” A rheumatologist is a physician trained in internal medicine who further specializes in musculoskeletal diseases and systems. They can treat and manage autoimmune conditions, conditions that affect muscles, bones and joints. Common diseases treated by a rheumatologist include lupus, rheumatoid arthritis, scleroderma, gout, osteoarthritis and osteoporosis. Dr. Krull said her main focus is on building strong relationships with her patients in order to enhance and improve their treatments. “I like to get to know my patients as a whole, not just the joints or conditions I’m treating,” she said. “I discuss with them what they are comfortable with – what medicines, or if they want to try alternative therapies. I have found that when you take into account the patient’s desires as to how they want to treat their conditions, you get the best results.” “I’m just excited to be able to provide this care to these patients because I know that this area has really needed a rheumatologist for a long time. I’m excited to be able to offer that for people and be here to help them.” Dr. Krull also said she is looking forward to getting better acquainted with the community. “I love the outdoor activities and just being in the mountains,” she said. “I’m a Florida girl, so I am used to the beaches and that sort of thing. This area has a whole different world of outdoor activities to participate in – hiking, boating, skiing in the winter. I’m still learning to ski, but I enjoy it.”

4 | ANNUAL REPORT 2018

General Surgery Mark DeMar, MD Kevin Halow, MD Timothy King, MD Kraig Knoll, MD Hospitalist Amanda Casey, MD Cedric Davis, MD Ileana Deftu, MD Timothy Hockenberry, MD Christopher Igtiben, MD Mohammad Jaradat, MD Timothy Musick, MD Ayodele Okunola, MD Matthew Pappy, MD Trevor Phan, MD Warren Thai, MD Internal Medicine Evan Easley, MD Garrett Schwartz, MD Glenn Thorp, MD Nephrology Arika Gupta, MD Neurology Michael Sullivan, MD Obstetrics/Gynecology Gary Willen, MD

Occupati onal Medicine Carol Coats, MD Michael Potosky, APRN Oral & Maxillofacial Surgery Edward Gray, DMD Orthopedic Surgery Jeffrey Cummings, MD Daniel Cepela, MD Nicholas Dirig, DO Paul Fry, MD Marco Mendoza, MD Jeffrey Orr, MD Daniel Robertson, MD Robert Rupp, MD Scott Southard, MD Kyle Swanson, MD Autumn Apgar, PA-C Jason Call, PA-C Jeromy Dyer, PA-C Kyle Erkkila, PA-C Damian Garza, PA-C Stephanie Tonn, PA-C Otolaryngology Alexander Caten, MD Paul Manoukian, MD Karl Romaneschi, MD Erin Burns, PA

Pain Management Peter DiGrande, MD Randall Goode, MD James Sullivan, MD

P R O V I D E R S | M E D I C A L S TA F F L E A D E R S H I P

Dr. Krull joined the Carson Valley Medical Center team in August 2018. She practices at Job’s Peak Internal Medicine & Family Practice in Gardnerville one day a week and at the CVMC Ironwood building in Minden one day a week.

Kathi Glauner, MD Anesthesiology Michael Habicht, MD Heber Becker, MD M eAja diBjerke, c al SMD taff L e a d e rship Ryan Horton, MD Thomas Jantos, MD Joshua Cartinella, MD Clayton Josephy, MD Nicholas Cirac, MD Michael McLaughlin, MD Kristina Coger, MD Corey McLeod, MD Jo Ann Ellero, MD Elizabeth McNamara, MD Dirk Fletcher, MD Stephen McNamara, MD Jeffrey Gladding, MD Taylor Myatt, MD Daniel Hansen, MD Targhee Oeveraas, MD Wes Irwin, MD Lance Orr, MD Michael Markosian, MD Peter Protell, MD Robert Mason, DO Raymond Stillwell, MD Jerry Matsumara, MD Timothy Tonini, DO John Mortensen, MD Kandra Yee, MD Chiaki Nakanishi, MD Melvin Nutter, MD Nariman Rahimzadeh, MD Family Medicine Shaina Richardson, MD Colleen Kriss, DO Daniel Sorensen, MD Kim Chi Nguyen, MD James Stansbury III, MD Rose Paiva, MD Ryan Stites, MD A. Matt Phillips, MD Brett Winthrop, MD Judith Rosso, DO Joanne Araki, APRN Celeste Callinan, PA-C Cardiology Catherine Fuller, APRN Anu Agarwal, MD James Gocke, APRN David Prothro, MD Tilda Martin, APRN Laura Sullivan, MD Leslie McGraw, APRN Christopher Wilson, MD Timothy O’Neill, PA-C Evan Rowley, PA-C Emergency Medicine Lara Togoan, PA-C Steven Astengo, DO Debra Tomaszewski, PA-C Allison Brewer, MD Lars Ensign, MD

Pathology Jonathan Hollyfield, MD Podiatry Keith Card, DPM Victoria Melhuish, DPM Psychiatry Roman Rodriguez, MD Dwarakanath Vuppalapati, MD Radiology Tyson Hale, MD John Hamlin, MD Leonard Holmgren, MD Paul Knight, MD Robert Silk, MD Rheumatology Leah Krull, MD Sleep Medicine Innocent Ezenwa, MD Urgent Care Kenneth Gibb, MD Sandra Poelker, PA-C

5

E X PA N D E D

SERVICES expand our services to better meet the needs of our community. This year, we are excited to introduce: 3D Mammography Early in 2019, CVMC added wide-angle 3D mammography to its array of advanced diagnostic imaging services. The new equipment was recently installed in a newly upgraded imaging suite designed specifically to house the technology. 3D mammography has quickly become the standard of care in the medical field, giving patients the best chance for an early and accurate diagnosis. The revolutionary technology works by taking X-ray pictures of each breast from many angles that are not available in traditional mammography. The tube moves in a 50-degree arc around the breast, taking 25 images during the exam. Those images are then sent to a computer and assembled into a three-dimensional picture of each breast. The result is a clearer image that helps radiologists look inside the breast, layer by layer, to find tumors better than standard two-dimensional mammography alone, leaving breast cancer with no place to hide.

C V M C H O S PI TA L

CVMC Hospital Foundation Board of Trustees

FOUNDATION

E X PA N D E D S E R V I C E S | H O S P I TA L F O U N D AT I O N

Every year, CVMC continues to look for new ways to improve and

Dan Dykes, Board Chair Nita Schwartz, MD, Vice Chair Drew Aguilar, Secretary/Treasurer

In 2018, the CVMC Hospital Foundation received $135,956 in charitable contributions. Funds raised through the CVMC Hospital Foundation go directly back into the community by supporting CVMC in the acquisition of life-saving healthcare equipment and expansion of healthcare services.

Krissie Haliwell

In recent years, foundation funds have been integral in establishing the CVMC Foundation’s education scholarships; the Pink Fund, which assists local patients dealing with the challenges of breast cancer diagnoses and treatments; and the purchase of UV light disinfection technology for our surgery department, ICU and acute care hospital.

Colleen Kriss, DO

Krystle Sinclair Tara Addeo

If you are interested in serving on the CVMC Hospital Foundation board or in getting more involved with your community healthcare system, call the foundation office at 775-782-1697.

Behavioral Health CVMC has offered behavioral health services to patients over the age of 65 through its Vitality for Life program for many years and will continue to do so. However, in 2018, growing requests from the community, area physicians and healthcare partners led CVMC to begin exploring expanded options for behavioral health services.In an effort to direct the assessment and implementation of continued expansion into the field of behavioral health, CVMC hired its first Director of Behavioral Health Services in November. This summer, CVMC opened an outpatient behavioral health clinic and is in the process of developing an intensive outpatient program for adolescents.

Minden Family Medicine The Minden Family Medicine practice at 1649 Lucerne Street in Minden expanded in 2019, improving access to same day and walk-in primary care access in the Carson Valley community. The expansion was largely funded through contributions made by the CVMC Hospital Foundation. The newly configured practice features new exam rooms, a children’s care room and an expanded waiting room. The practice received more than 12,300 visits in 2018 – nearly a 10 percent increase over 2017, which saw nearly a 9 percent increase in visits over 2016. With six primary care providers on staff and the additional space to better accommodate its patients, Minden Family Medicine is looking forward to continuing to grow and serve more of the community well into the future.

To the left: CVMC’s new 3D Mammography machine.

10| ANNUAL REPORT 2018 6

7

E X PA N D E D

SERVICES expand our services to better meet the needs of our community. This year, we are excited to introduce: 3D Mammography Early in 2019, CVMC added wide-angle 3D mammography to its array of advanced diagnostic imaging services. The new equipment was recently installed in a newly upgraded imaging suite designed specifically to house the technology. 3D mammography has quickly become the standard of care in the medical field, giving patients the best chance for an early and accurate diagnosis. The revolutionary technology works by taking X-ray pictures of each breast from many angles that are not available in traditional mammography. The tube moves in a 50-degree arc around the breast, taking 25 images during the exam. Those images are then sent to a computer and assembled into a three-dimensional picture of each breast. The result is a clearer image that helps radiologists look inside the breast, layer by layer, to find tumors better than standard two-dimensional mammography alone, leaving breast cancer with no place to hide.

C V M C H O S PI TA L

CVMC Hospital Foundation Board of Trustees

FOUNDATION

E X PA N D E D S E R V I C E S | H O S P I TA L F O U N D AT I O N

Every year, CVMC continues to look for new ways to improve and

Dan Dykes, Board Chair Nita Schwartz, MD, Vice Chair Drew Aguilar, Secretary/Treasurer

In 2018, the CVMC Hospital Foundation received $135,956 in charitable contributions. Funds raised through the CVMC Hospital Foundation go directly back into the community by supporting CVMC in the acquisition of life-saving healthcare equipment and expansion of healthcare services.

Krissie Haliwell

In recent years, foundation funds have been integral in establishing the CVMC Foundation’s education scholarships; the Pink Fund, which assists local patients dealing with the challenges of breast cancer diagnoses and treatments; and the purchase of UV light disinfection technology for our surgery department, ICU and acute care hospital.

Colleen Kriss, DO

Krystle Sinclair Tara Addeo

If you are interested in serving on the CVMC Hospital Foundation board or in getting more involved with your community healthcare system, call the foundation office at 775-782-1697.

Behavioral Health CVMC has offered behavioral health services to patients over the age of 65 through its Vitality for Life program for many years and will continue to do so. However, in 2018, growing requests from the community, area physicians and healthcare partners led CVMC to begin exploring expanded options for behavioral health services.In an effort to direct the assessment and implementation of continued expansion into the field of behavioral health, CVMC hired its first Director of Behavioral Health Services in November. This summer, CVMC opened an outpatient behavioral health clinic and is in the process of developing an intensive outpatient program for adolescents.

Minden Family Medicine The Minden Family Medicine practice at 1649 Lucerne Street in Minden expanded in 2019, improving access to same day and walk-in primary care access in the Carson Valley community. The expansion was largely funded through contributions made by the CVMC Hospital Foundation. The newly configured practice features new exam rooms, a children’s care room and an expanded waiting room. The practice received more than 12,300 visits in 2018 – nearly a 10 percent increase over 2017, which saw nearly a 9 percent increase in visits over 2016. With six primary care providers on staff and the additional space to better accommodate its patients, Minden Family Medicine is looking forward to continuing to grow and serve more of the community well into the future.

To the left: CVMC’s new 3D Mammography machine.

10| ANNUAL REPORT 2018 6

7

BY THE NUMBERS

COMM U N I T Y

as of 2018 year end

OUTPATIENT PROCEDURES

11,776

EMERGENCY ROOM VISITS

1,253

SURGERY CASES

Carson Valley Medical Center’s vision is to strengthen our community by providing accessible, affordable, high-quality healthcare to all.

A N N UA L G ROW TH O F K EY S ERV I C ES Patient’s overall rating of hospital stay, staff responsiveness and willingness to recommend to others (HCAHPS).

3,719

Infusion Center Visits (up 14.4% over 2017)

21,980

Respiratory Therapy Procedures (up 11.15%)

1,596

Wound Care Visits (up 8.79%)

CVMC’s clinics won the Silver Syringe Award for Outstanding Adult Immunization Program.

Community Health & Wellness

$540,958 CVMC provided health fairs, free and low-cost screenings, free and discounted sports physicals, health education, wellness services and support groups.

Community Support

$58,150 CVMC is proud to support many local organizations who work to improve the health and wellness of our community.

$6,998,994 14,965

123,434

Lab Tests Performed (up 3.02%)

8 | ANNUAL REPORT 2018

4,824

EKGs (up 5.91%)

48,951

Primary Care Visits (up 2.52%)

1,203

Patients Admitted to CVMC Hospital (up 5.62%)

21,997

Diagnostic Imaging Exams (up 3.95%)

CVMC was voted No. 1 Best Customer Service in The RecordCourier’s annual “Best Of” reader survey.

In 2018, CVMC built on its Stay Hydrated program, geared toward encouraging the community toward proper hydration. More than 10,000 bottles of water were distributed for free through our Hydration Station at community events during the year. Community Wellness Program Hand in hand with our vision to strengthen our community by providing accessible, affordable, high-quality healthcare to all, CVMC has constructed an annual Community Wellness Program focused on helping members of our community improve their health through affordable wellness screenings, health education courses and resources, and youth- and senior-specific programs. These include “Know Your Numbers” monthly lab draws and wellness tests at discounted rates, special monthly screening packages, online weekly wellness sessions, an annual community health fest, discounted youth sports physicals and our new “Silver Screenings” program, where senior citizens are offered free screening tests in the lobby of the local movie theater and then issued free admission to a movie currently playing at the theater. In 2018, CVMC rolled out special screening packages for heart health (February), hearing (March), women’s health (May) and men’s health (June). Great Outdoors Health Fair

CVMC’s Cost to Provide Uncompensated Care

Rehabilitation Therapy Visits (up 7.89%)

Stay Hydrated

BY THE NUMBERS | COMMUNIT Y BENEFIT

208,305

BENEFIT

In 2018, CVMC reformatted its annual community health fair, gearing it more toward encouraging participants to get outdoors and get active in the many wonderful activities Carson Valley has to offer. Free ﬂu vaccinations, along with a number of free health screenings, were provided during the fair.

CVMC is committed to providing care that is accessible to all in our community. CVMC offers a financial hardship assistance program geared toward helping those unable to pay for their necessary medical care. Clockwise from top: CVMC clinic staff administered free flu vaccines at the new Great Outdoors Health Fair in October; A CERT volunteer gives CPR training during the Great Outdoors Health Fair; The CVMC Hydration Station made many appearances in 2018; and CVMC volunteers worked with the Carson Valley Aktion Club to plant flowers for members of the community last summer.

9

BY THE NUMBERS

COMM U N I T Y

as of 2018 year end

OUTPATIENT PROCEDURES

11,776

EMERGENCY ROOM VISITS

1,253

SURGERY CASES

Carson Valley Medical Center’s vision is to strengthen our community by providing accessible, affordable, high-quality healthcare to all.

A N N UA L G ROW TH O F K EY S ERV I C ES Patient’s overall rating of hospital stay, staff responsiveness and willingness to recommend to others (HCAHPS).

3,719

Infusion Center Visits (up 14.4% over 2017)

21,980

Respiratory Therapy Procedures (up 11.15%)

1,596

Wound Care Visits (up 8.79%)

CVMC’s clinics won the Silver Syringe Award for Outstanding Adult Immunization Program.

Community Health & Wellness

$540,958 CVMC provided health fairs, free and low-cost screenings, free and discounted sports physicals, health education, wellness services and support groups.

Community Support

$58,150 CVMC is proud to support many local organizations who work to improve the health and wellness of our community.

$6,998,994 14,965

123,434

Lab Tests Performed (up 3.02%)

8 | ANNUAL REPORT 2018

4,824

EKGs (up 5.91%)

48,951

Primary Care Visits (up 2.52%)

1,203

Patients Admitted to CVMC Hospital (up 5.62%)

21,997

Diagnostic Imaging Exams (up 3.95%)

CVMC was voted No. 1 Best Customer Service in The RecordCourier’s annual “Best Of” reader survey.

In 2018, CVMC built on its Stay Hydrated program, geared toward encouraging the community toward proper hydration. More than 10,000 bottles of water were distributed for free through our Hydration Station at community events during the year. Community Wellness Program Hand in hand with our vision to strengthen our community by providing accessible, affordable, high-quality healthcare to all, CVMC has constructed an annual Community Wellness Program focused on helping members of our community improve their health through affordable wellness screenings, health education courses and resources, and youth- and senior-specific programs. These include “Know Your Numbers” monthly lab draws and wellness tests at discounted rates, special monthly screening packages, online weekly wellness sessions, an annual community health fest, discounted youth sports physicals and our new “Silver Screenings” program, where senior citizens are offered free screening tests in the lobby of the local movie theater and then issued free admission to a movie currently playing at the theater. In 2018, CVMC rolled out special screening packages for heart health (February), hearing (March), women’s health (May) and men’s health (June). Great Outdoors Health Fair

CVMC’s Cost to Provide Uncompensated Care

Rehabilitation Therapy Visits (up 7.89%)

Stay Hydrated

BY THE NUMBERS | COMMUNIT Y BENEFIT

208,305

BENEFIT

In 2018, CVMC reformatted its annual community health fair, gearing it more toward encouraging participants to get outdoors and get active in the many wonderful activities Carson Valley has to offer. Free ﬂu vaccinations, along with a number of free health screenings, were provided during the fair.

CVMC is committed to providing care that is accessible to all in our community. CVMC offers a financial hardship assistance program geared toward helping those unable to pay for their necessary medical care. Clockwise from top: CVMC clinic staff administered free flu vaccines at the new Great Outdoors Health Fair in October; A CERT volunteer gives CPR training during the Great Outdoors Health Fair; The CVMC Hydration Station made many appearances in 2018; and CVMC volunteers worked with the Carson Valley Aktion Club to plant flowers for members of the community last summer.

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Individual Sponsors Nikol Agnason Dawn Ahner JP and Shannon Albert Andrea Andersson Sandra Bailes Carolyn Barger Warren Barrett Preston Becker Susan Berrier Pamela Biagini Linda Birdwell Dru Blair Cathy Bombardier Laura Brewer Pat Bridges Kirsten Brien-Sheddy Rose Brown Steven Brown Cassandra Cader Kathy and Dennis Cocking Reid Cocking James Courtney Joey and Megan Crandall Cara Cruz Cathy Davis Jeremy DesJardins Joe Doherty Dean Dow Teresa and Joe Duff y Cynthia Duhn Dan Dykes Evan Easley, MD Elise Erickson Mike Ellis Stacy Fields Paul J. Fry III, MD Nicole Giron Jim Gocke Barbara Graham Bud and Jean Hamilton Valerie Harrell Joel Henderson Andrea Highfill Sandra Hill Daphne Hillyer Rene Hoogendijk Chris Howell Randy Jacobs 10 | ANNUAL REPORT 2018

Michael Jones Susanne Jury Billie Kale Kristi Kimball Christopher Kinsley Valerie Klein Sue Knight Dennis and Krista Knowles Lisa Kohbarger Colleen Kriss Ray Kuhlmann Barbara Leonard Linda Lilleboe Debbie Long Paula Lorenz Gary and Renea Louie Jordan Lynch Tilda Martin Jennifer Matus Lori McCaskill Leslie McGraw Lisa McKinney Dale Miller Melissa Miller Ricky Miyashiro Courtney and Richard Moore Michelle Morris Gerry Myers Jennifer Ortiz Natalie Oxoby Rose Paiva Elizabeth Patton Kathleen Peters Kimberley Plut Greg Ponsness Jeffrey Prater Clint Purvance, MD Albert Ramsey Jean and John Rey Cynthia Rhead Julie Ricioli Patrick Roberts Danielle Robey Heather Rodriguez Judith Rosso Doris Roush Deborah Ruff Lori Salvador Heidi Saucedo

Diana Schefcik Don and Peggie Schuitemaker Terri Schwab Nita Schwartz, MD Carol Sesser Steve and Elaine Shively Morene Simon Scott Southard Lynn Speir Margie Stephens Brandy Thomson Glenn Thorp Lisa Tremaine Rhonda Tremaine Roderick Turner Rhonda Uhart Randy and Kathy Ulibarri Bob Vibe Kenneth Vierra Anthony Walker Ron Walter Lisa Ward Jennifer Willing Ryan Wose Greg and Gina Zink

IN MEMORIAM Corporate Sponsors 1862 David Walley’s Resort and Spa A Floral Affair ABE Print & Copy Atlantis Casino Resort & Spa Autumn Noel Photography AYA Healthcare Barton Health Big 5 Sporting Goods BioFilm Management Blue Ribbon Personnel BroBasket Care Flight/REMSA Carson Dodge Carson Valley Accounting Carson Valley Arts Center Carson Valley Golf Course Carson Valley Import Auto Carson Valley Inn Carson Valley Swim Center Celebrations Charles Schwab & Co. CHI/Optima Chicago Mike’s Pizza Chili’s Bar and Grill Christensen Automotive CoCoMoe’s Q and Catering Too! Creative Coverings CS McKee Curtis Bros. CYA, Inc. Designing Images Douglas High School DoWell Signs Eldorado Resort Casino Enjoywinewithme.com First American Title Gardnerville Health and Rehab Gleave Construction Goldfish Partners Gourmetgiftbaskets.com Great Basin Federal Credit Union Greenhouse Garden and Landscape Harrah’s/Harvey’s Resort Heritage Bank Heritage Law Group Hoffman Plumbing Hygenia International Academy of Style Ironwood Cinemas

Jacobs Family Berry Farm JCPenney Joyce’s Fine Jewelry Killer Salsa Kindred at Home Kindred Hospice Lagunitas Brewing Co. Lake Tahoe Cruises Law Offices of Karen L. Winters Medtronic Transformative Solutions Michael Hohl Minden Med Spa Montbleu Resort Casino and Spa Mountain Golf & Utility Carts National Business Factors National Championship Air Races Need 2 Speed Night in the Country Nix Angus Pacific Park Peppermill Reno Pier 39 Pro Group Management Record Courier Reno 1868 FC Reno Aces Reno Brew Bike Reno Rodeo Association Renown Health Roundabout Catering Rural Physicians Group SewLakeTahoe.com Sierra Nevada Surgical Associates Skin Cancer & Dermatology SMUIN Sorensen’s Resort Tahoe Donner Tahoe Emergency Physicians Tahoe Tastings The Pink House Total Wine & Spirits Trader Joe’s UltraGroup United Electrical Services, Inc. University of Nevada, Reno Valley Eye Care Wells Fargo Whole Foods Younique by Andrew McCoy

Our generous donors often want to leave a lasting legacy of their loved ones. The following individuals’ lives are honored on our Memory Tree, located near the front entry of the Carson Valley Medical Center’s main campus building. In Memoriam Frank and Marie Alfiero Bert Anderson Marion Barcus Claire Bauer Phyliss Bise Dorraine Blaising Paul and Ruth Boore Bill Bowersock Lawrence Bugbee Ron Bushey Lesley Anne Bustarde Irene Buyten

Elizabeth Carlini Helen Louise “Sieliet” Chambers Theresa Clark Jack Cosbey Elaine Curcow Todd L. Davis Scott Doherty Jason Ellam Valda V. Evans Violet Louise Evans Charles “Bill” Haymart Heart Disease and Cancer Victims Carlos Iribarren

Caroline Jennemann John Knight Kathy Kopitch Carmen Lilleboe Charlie Lorenz Daniel MacNeill David MacNeill John MacNeill Ruth MacNeill Nancy Mattinson Patricia Munoz Helen Chickie Oxoby James Donald Owen

Mr. and Mrs. Edward Perry Jan Perry Kimberly Plutt Clark N. Postal Shirley Pulvers Warren Ramos Marcella Ratto Karen Renteria William “Bill” Salvador Jim Sesser Christy Smith Jeanne Spence Priscilla Sage Stalder

Aaron Stewart Doris Svensrud Kevin and Jocelyn “Jo” Sword Kathy Taylor Martha Thompson Mark Tracy Bob and Roberta VanAntwerp Hurtha Williams Al and Grace Whear Dan Wray Lita Venzon Vivian Von Dracek James S. Zunno

GIVING MORE & GIVING BACK

THANK YOU TO OUR 2018 DONORS!

For more information on the Memory Tree, call 775-782-1697.

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