GETTING A GRIP ON USER EXPERIENCE

TO MANAGE THEIR HIGHLY COMPLEX IT ENVIRONMENTS AND ENSURE OPTIMAL USER EXPERIENCE.

SolarWinds has recently launched its observability solution, designed to allow customers to accelerate their digital transformation initiatives by providing single-paneof-glass visibility into modern and distributed digital services. The unified SaaS offering features powerful machine learning and AIOps capabilities designed to ensure the availability and performance of a business’s networks, applications, and infrastructures. In addition, the solution’s expedited anomaly detection, identification, and resolution help ensure service-level and user experience satisfaction objectives are consistently met.

Can full-stack observability accelerate digital transformation?

Digital transformation is a continual process that requires close monitoring for maximum benefit. Observability use cases are broad, and the potential is huge. A very simple use case is moving a workload to public cloud infrastructure. Observability can help measure resource utilisation and optimise the cloud environment before deployment, ensuring a seamless migration and no nasty surprises as well as keeping costs to a minimum.

What are your best practices for DevOps observability?

In development and in DevOps, real-time information about code execution is critical.

Observing different code revisions closely helps optimise the output. But monitoring the code alone is not sufficient. DevOps teams should pay attention to the end-to-end environment the application depends on to run optimally and deliver great user experience to the intended users. For example, in most applications, the performance depends a lot on the database. So, to get the complete picture, metrics from the database should be collected, analysed, and correlated with other metrics and viewed on the same dashboards.

What is the impact of observability on cybersecurity?

At first when thinking of security tools, things like SIEMs or IAM come to mind. But in fact, even security analysts would benefit from an observability solution to better understand data flow between applications and locations, and discover a baseline of what’s “normal” and hence detect and report any “anomalies”.

Can observability tools tame legacy systems?

While we like to talk about the latest and greatest tech; it’s important to stay in touch with the reality. Lots of legacy infrastructure is still in place and might stay there for longer, as companies have invested significantly in them. So, to deal with hybrid environments, the tool set must support both, the old and the new.

SOLARWINDS PROVIDES A COMPREHENSIVE PORTFOLIO OF SOLUTIONS FOR THE NEEDS OF ANY BUSINESS. WE HAVE BEEN WORKING ON CONSOLIDATING AND FURTHER SIMPLIFYING OUR SOLUTIONS, WHILE DELIVERING A UNIFIED PLATFORM THAT IS FUTURE-PROOF WHERE WE WILL CONTINUE DELIVERING INNOVATIVE CAPABILITIES.

What is next for observability?

SolarWinds provides a comprehensive portfolio of solutions for the needs of any business. We have been working on consolidating and further simplifying our solutions, while delivering a unified platform that is future-proof where we will continue delivering innovative capabilities. Our platform helps customers consolidate disparate tools, identify and remediate problems faster, simplify and automate their operations, and deliver better services and optimal digital experiences to employees. An example of this effort is tighter integration between our Observability and ITSM solutions, with the goal to deliver a platform that helps organisations fully automate their operations.