FEATURE
THE NEW WAY OF WORKING THE DIGITAL WORKPLACE IS GOING TO BE A KEY ELEMENT OF THE FUTURE OF WORK. IS YOUR BUSINESS READY TO LEVERAGE THE ADVANCES IN TECHNOLOGY TO TRANSFORM YOUR WORKFORCE?
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he rise of working from home is forcing many organisations to rethink how their employees work and create digital workplaces. However, the path to a digital workplace is riddled with complexity as it takes more than providing digital tools and cloud-based applications to your employees. So, how can organisations create a successful digital workplace experience for their employees? Before getting started on the journey to workforce transformation, it is important for CIOs to understand the difference between digital workspace and digital workplace. Gartner defines the digital workplace
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CXO INSIGHT ME
MAY 2021
as a business strategy to boost employee agility and engagement through a more consumerised work environment, built on top of innovations in technologies such as automation, collaboration, and artificial intelligence. Haidi Nossair, Sr. Director – Client Solutions Group, MERAT, Dell Technologies, says the digital workplace is a work environment that seamlessly connects data and people regardless of location. “It’s where work is not considered a place to go to, but a set of responsibilities and tasks to drive outcomes without geographical boundaries. Through the support of a robust IT ecosystem, a digital workplace
is where the remote workforce collaborates within dynamic teams around the free-flowing exchange of ideas and secure sharing of documents and data.” According to Vijay Jaswal, CTO of Software AG Middle East and Turkey, digital workplace can be simply defined as a virtual version of the ‘physical office’ or a digital twin of the physical office – a space such as home, café, etc. that provides the ability to function in exactly same manner as a brick-andmortar workplace. “It should mirror the physical workplace, in allowing activities such as virtually collaborating with
