CRM Comparison Odoo Vs Zoho CRM

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CRM COMPARISON

ODOO CRM VS ZOHO CRM

www.cybrosys.com


Zoho

Odoo

❑ Zoho CRM is the software which exists in four

❑ Odoo is an open source software which is

versions: standard, professional, enterprise

available in community version which is free and enterprise version which paid.

and CRM plus. ❑ Zoho has almost 15+million users. ❑ It is founded in 1996 and has 6 offices.

❑ There are 4+ million users for Odoo worldwide. ❑ Odoo is used in around 120+ countries in the world.

❑ It has around 3500 employees.

❑ Odoo has 730 official partners. ❑ Around 1500 developers are working for Odoo.


CRM FEATURES COMPARISON CRM Lead management

Zoho CRM

Odoo

Managing leads

Yes

Yes

Lead scores

No

Yes

Deduplications

Yes

Yes

Sales Quota

No

Yes


Leads acquisition

Zoho CRM

Odoo

Integrating mail

Yes

Yes

Contact forms

Yes

Yes

Call to action website

No

Yes

Collective import

Yes

Yes


Sales pipeline

Zoho CRM

Odoo

Managing opportunities

Yes

Yes

In-pipeline management

No

Yes

Pipeline by expected closing dates

No

Yes

Log calls

Yes

Yes

Scripts/automated next action

No

Yes


Relationships

Zoho CRM

Odoo

Companies

Yes

Yes

Contacts

Yes

Yes

Photos in contacts

No

Yes

Multiple contacts per company

Yes

Yes

Multiple companies per contact

No

No


Sales Quotations

Zoho CRM

Odoo

Quotations

Yes

Yes

Pricelists

No

Yes

Quotation templates

No

Yes

e-Signature

No

Yes

Online payment

No

Yes

Inline negotiation

Yes

Yes

Multiple UoM

No

Yes


Sales order

Zoho CRM

Odoo

Sales orders

Yes

Yes

Invoicing

Yes

Yes

Customer portal

No

Yes

Shipper integration

No

Yes

Subscription management

No

Yes


Marketing

Zoho CRM

Odoo

Collective mailing

Yes

Yes

Web to leads capture

Yes

Yes

Track leads

No

Yes

Events

No

Yes

Surveys

Yes

Yes

Blogs

No

Yes

Generating lead

Nurturing leads


Reporting

Zoho CRM

Odoo

Analyze activities

Yes

Yes

Analyze pipeline

Yes

Yes

Analyze sales

Yes

Yes

Analyze invoice

Yes

Yes

Forecast sales

Yes

Yes

Targets

Yes

Yes

Repeating business

No

Yes

Graphs

Yes

Yes

Pivot table

No

Yes

Custom dashboard

Yes

Yes

Report Engine


Usability & productivity

Zoho CRM

Odoo

Integrating VOIP

Yes

Yes

Integrating calendar

Yes

Yes

Live chat

No

Yes

Drag & drop

Yes

Yes

Integrating social media

No

No

Adding ďŹ elds

No

No


Emails

Zoho CRM

Odoo

Integrating email

Yes

Yes

Email templates

No

Yes

2/5

3/5

Full web interface

Yes

Yes

Mobile application

Yes

Yes

Android

Yes

Yes

iPhone

Yes

No

Multi language

Yes

Yes

API

Yes

Yes

Application store

No

7300

User satisfaction Brand visibility Usage

Interface


Rating

Zoho CRM

Odoo

Navigating & most search

3/5

4/5

Pipeline opportunities

1/5

5/5

Mobile application

4/5

3/5

Flexible report

2/5

4/5

Speed

2/5

5/5

g2Crowd rating

3.6/5

4.6/5

GetApp

4/5

5.0/5

Capterra

4/5

5.0/5

User satisfaction


For More Details

Check our company website for Odoo related blogs and Odoo book. www.cybrosys.com

Check our YouTube channel for functional and technical videos in Odoo. Cybrosys Technologies



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