CRM COMPARISON
ODOO VS SUGAR CRM
www.cybrosys.com
Sugar CRM
Odoo
❑ SugarCRM is a web-based CRM software
❑ Odoo is an open source software which is
available in open source. It has got four
available in community version which is free
editions
and enterprise version which paid.
like
community,
professional,
enterprise and ultimate. ❑ It has got 1.5+ million users. ❑ SugarCRM is there in around 120 countries worldwide. ❑ SugarCRM has around 350+ employees.
❑ There are 4+ million users for Odoo worldwide. ❑ Odoo is used in around 120+ countries in the world. ❑ Odoo has 730 official partners. ❑ Around 1500 developers are working for Odoo.
CRM FEATURES COMPARISON CRM Lead management
SugarCRM
Odoo
Managing leads
Yes
Yes
Lead scores
Yes
Yes
Deduplications
Yes
Yes
Sales Quota
No
Yes
Leads acquisition
SugarCRM
Odoo
Integrating mail
Yes
Yes
Contact forms
Yes
Yes
Call to action website
No
Yes
Collective import
Yes
Yes
Sales pipeline
SugarCRM
Odoo
Managing opportunities
Yes
Yes
In-pipeline management
No
Yes
Pipeline by expected closing dates
No
Yes
Log calls
Yes
Yes
Scripts/automated next action
No
Yes
Relationships
SugarCRM
Odoo
Companies
Yes
Yes
Contacts
Yes
Yes
Photos in contacts
No
Yes
Multiple contacts per company
Yes
Yes
Multiple companies per contact
Yes
No
Sales Quotations
SugarCRM
Odoo
Quotations
Yes
Yes
Pricelists
No
Yes
Quotation templates
Yes
eSignature
No
Yes
Online payment
No
Yes
Inline negotiation
No
Yes
Multiple UoM
No
Yes
Sales order
SugarCRM
Odoo
Sales orders
Yes
Yes
Invoicing
No
Yes
Customer portal
No
Yes
Shipper integration
Yes
Yes
Subscription management
No
Yes
Marketing
SugarCRM
Odoo
Collective mailing
Yes
Yes
Web to leads capture
Yes
Yes
Track leads
No
Yes
Events
No
Yes
Surveys
Yes
Yes
Blogs
No
Yes
Generating lead
Nurturing leads
Reporting
SugarCRM
Odoo
Analyze activities
Yes
Yes
Analyze pipeline
Yes
Yes
Analyze sales
Yes
Yes
Analyze invoice
No
Yes
Forecast sales
Yes
Yes
Targets
Yes
Yes
Repeating business
No
Yes
Graphs
Yes
Yes
Pivot table
No
Yes
Custom dashboard
Yes
Yes
Report Engine
Usability & productivity
SugarCRM
Odoo
Integrating VOIP
Yes
Yes
Integrating calendar
Yes
Yes
Live chat
No
Yes
Drag & drop
Yes
Yes
Integrating social media
Yes
No
Adding ďŹ elds
No
No
Emails
SugarCRM
Odoo
Integrating email
Yes
Yes
Email templates
Yes
Yes
1/5
2/5
Full web interface
Yes
Yes
Mobile application
Yes
Yes
Android
Yes
Yes
iPhone
Yes
No
Multi language
Yes
Yes
API
Yes
Yes
Application store
179 Apps
7300 Apps
User satisfaction Brand visibility Usage
Interface
Rating
SugarCRM
Odoo
Navigating & most search
3/5
4/5
Pipeline opportunities
1/5
5/5
Mobile application
4/5
3/5
Flexible report
3/5
4/5
Speed
2/5
5/5
g2Crowd rating
3.2/5
4.6/5
GetApp
4/5
5.0/5
Capterra
4.5/5
5.0/5
User satisfaction
For More Details
Check our company website for Odoo related blogs and Odoo book. www.cybrosys.com
Check our YouTube channel for functional and technical videos in Odoo. Cybrosys Technologies
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