Virtual world solution specialists Daden Limited announce the inaugural dates for a programme of half day seminars on emerging technologies. The seminars are designed to help businesses develop a greater understanding of how virtual worlds and chatbots can be used within their organisations. Although virtual worlds and the concept of chatbots have been around since the 1990's and 1950's respectively it is only in the last five years that they have begun to be more widely adopted. A 2009 Forrester report stated “Virtual agents are quickly growing in popularity, and it is very likely that by the end of the decade all major websites will have some type of virtual agent solution to proactively assist and sell customers. Approximately 10 percent of the Fortune 1,000 already have them”. David Burden, Daden's Managing Director said “We often get invited into businesses to help them understand the potential of virtual worlds and chatbots. With the ever-growing interest in such emerging technologies and an increasing number of good case studies to draw on, the seminars are an ideal opportunity for a wider audience to understand the potential of these technologies. I firmly believe that organisations can and should make better use of 21st century technologies to reduce costs, increase quality and improve quality of life. Equally important is that UK Plc is prepared for the next generation of school leavers who have grown up playing computer games and talking to virtual characters. They will be at home with these technologies, and businesses need to be too.” /PTO
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