Virtual world solution specialists Daden Limited announce the inaugural dates for a programme of half day seminars on emerging technologies. The seminars are designed to help businesses develop a greater understanding of how virtual worlds and chatbots can be used within their organisations. Although virtual worlds and the concept of chatbots have been around since the 1990's and 1950's respectively it is only in the last five years that they have begun to be more widely adopted. A 2009 Forrester report stated “Virtual agents are quickly growing in popularity, and it is very likely that by the end of the decade all major websites will have some type of virtual agent solution to proactively assist and sell customers. Approximately 10 percent of the Fortune 1,000 already have them”. David Burden, Daden's Managing Director said “We often get invited into businesses to help them understand the potential of virtual worlds and chatbots. With the ever-growing interest in such emerging technologies and an increasing number of good case studies to draw on, the seminars are an ideal opportunity for a wider audience to understand the potential of these technologies. I firmly believe that organisations can and should make better use of 21st century technologies to reduce costs, increase quality and improve quality of life. Equally important is that UK Plc is prepared for the next generation of school leavers who have grown up playing computer games and talking to virtual characters. They will be at home with these technologies, and businesses need to be too.” /PTO
TITLE
CHATBOTS (VIRTUAL AGENTS) & THEIR USES WITHIN BUSINESS The seminar will:
DESCRIPTION
AIMED AT
•
explain the different types of chatbots (such as virtual agents and sales assistants on the web)
•
discuss their benefits and potential to increase sales and reduce demands on staff resource
•
Case studies & guest speaker
•
anyone who wishes to develop their understanding of using virtual assistants or chatbots to improve their customer service, website accessibility etc
LOCATION DETAILS DATE TIME COST TO BOOK
Intellect LONDON 7th October 2010 09:00 – 13:00 (incl lunch) £25 including VAT, lunch & refreshments
Birmingham Science Park Aston BIRMINGHAM 13th October 2010 09:00-13:00 (incl lunch) £25 including VAT, lunch & refreshments
TITLE
TRAINING AND EDUCATION IN A VIRTUAL ENVIRONMENT
DESCRIPTION
Looks at the ways virtual worlds are being used to deliver cost effective alternatives to traditional training methods. This seminar: • shows how virtual worlds are being used to support training & education initiatives within organisations and the efficiency savings such training can bring. • discusses how virtual worlds can reduce training costs and provide insight into how they can be used within a business. • Case studies & guest speaker
AIMED AT
anyone who wishes to develop their understanding of using virtual worlds to support training and simulation.
LOCATION DETAILS
Intellect LONDON
Birmingham Science Park Aston BIRMINGHAM
DATE
7th October 2010
13th October 2010
TIME
12:30-16:30 (incl. lunch)
12:30-16:30 (incl. lunch)
COST
£25 including VAT, lunch & refreshments
£25 including VAT, lunch & refreshments
TO BOOK
http://dadenseminarlondon.eventbrite.com/ http://dadenseminarbham.eventbrite.com/
NOTE:
Prices are £25 including lunch for each session for half day or £40 for a full day.
MORE INFO
Lucy Smallwood-Rose lucy@daden.co.uk or call 0121 250 5678
http://dadenseminarlondon.eventbrite.com/ http://dadenseminarbham.eventbrite.com/