A who's who in local business and entrepreneurs on the Palouse | 2015 edition
CHOOSE LOCAL
| Saturday, May 30, 2015 | Moscow-Pullman Daily News
Your Dollar Counts “I can’t make that big of a difference with just a couple of local purchases.” “It will be easier to just go to the chain store.” Have you ever thought this to yourself when deciding where to shop? These thoughts are what small businesses in your area are up against — and it’s time to flip the script. The truth is, your money does matter, no matter how small the amount. And it can actually be easier to make a quick trip downtown for a purchase instead of walking through a big box store for the same item. That’s because choosing locally owned stores for your shopping needs generates almost four times as much economic benefit for the surrounding region compared to shopping at a chain, according to the Institute for Local SelfReliance. More specifically, the report states that local restaurants recirculate 79 percent
of their revenues locally, compared to 30 percent for chain eateries. This type of money being re-invested in your community should help convince you which way to shop the next time you’re conflicted.
organizations such as charities and fundraiser events. Small business owners are more likely to make these types of social investments in the community, according to research by The American Small Business Coalition. From local art Social groups to youth sports Investments teams, small business More money staying owners are quick to offer their sponsorship local means more funding for important and money to help support community
groups. This helps create customer buy-in for business owners, as well as a reputation for genuinely caring about their communities.
money for taxes stays in the community, as well. The next time you think your dollar doesn’t count, remember that you’re not only helping the community as Hiring Local a whole, but also all of those individual About half of all workers who have private sector workers jobs because of are employed in small your support. From businesses, according part-time help all to the Bureau of the way up to the Labor. This means business owner, more local talent is small businesses are retained and more counting on you.
CHOOSE LOCAL
Moscow-Pullman Daily News | Saturday, May 30, 2015 |
When you are ready to discover Chrysler, Dodge, Jeep or Ram award-winning vehicles, come see us at 1115 S. Grand in Pullman or online at www.wysupcars.com. We take pride in what we do, and our knowledgeable, friendly, and helpful team strives to make every person that walks through our door feel like part of our family.
OUTSTANDING CUSTOMER CARE | LEGENDARY SERVICE
ALL AT A PRICE THAT WILL MAKE YOU SMILE 1115 S. Grand Avenue, Pullman (509) 334-4525 | www.wysupcars.com Sales: Mon-Sat. | 8am-6pm Service: Mon-Sat. | 8am-5pm
CHOOSE LOCAL
| Saturday, May 30, 2015 | Moscow-Pullman Daily News
Family and Community Effort The act of shopping local is not one to be enjoyed by a select few. In other words, the more the merrier. Local business owners are ready to welcome you with open arms. You should do the same for them by bringing along your friends, family members and neighbors on your next local shopping trip.
Like Father, Like Son It’s never too early to pass on the values that drive you to shop local and support your neighbors. The children in your life are impressionable.Make a good impression by explaining the importance of shopping locally. They may be future entrepreneurs, and it’s never too early to plant that business acumen. Teach them the basics of starting a business, and introduce them to shop owners. Prompt them to ask questions about being a
business owner and then keep discussions going even after you’ve left the store.
owners are busy and can run out of time at the end of the day to launch an email marketing campaign or create clever social Give media content. Businesses Helping small businesses with Ideas activities like this is Do you have a not only a sign of business degree or solidarity from a some kind of training veteran businessman in marketing? Why not or woman, but lend your expertise also a great way to a small business in to gain free, internneed of some brand like experience for improvement. college students. Small business
Build your clips now by offering to handle all social media accounts for a local business owner who agrees to put you in charge. You’ll be gaining valuable hands-on experience that will look strong on a resume.
Make it a Contest This year, make shopping a contest with your closest
friends. Start now by tallying up how much money you spend in local businesses. You can even start a blog or spreadsheet to track spending. At the end of the year, see who spent more locally. The winner gets treated to a $20 gift card to her favorite small business.
CHOOSE LOCAL
Moscow-Pullman Daily News | Saturday, May 30, 2015 |
W
ine Company of Moscow owner Dennis Baird said he has seen a number of changes in the wine resale industry in 37 years of business, but for the Wine Company of Moscow customers aren’t one of them. “Our first customer when we opened in 1978 still lives here in Moscow and still shops here. That’s quite amazing,” Baird said. The Wine Company of Moscow, which opened its doors part time in 1978, was founded by Baird and his wife, Lynn. The store is managed by Terry Eckwright. The business, which counts about 200 residents as its “regulars,” offers exceptional service, knowledgeable staff, great everyday prices, gourmet foods and an amazing selection of cheese. And of course, Wine Company of Moscow offers an impressive selection of wines and beer. Baird said products sold in the store come from all around the world and almost all of the wines are under $15 with many under $10.
Find the most unique gifts at Colfax’s best kept secret... • • • • • • • • •
113 E 3rd Street Moscow 208-882-6502 Tue - Fri: Noon to 8:00pm Sat: 10 to 6
Tick Klock Drug
Home Decor Gifts Hand Bags Women’s Clothing Boutique Fashion Jewelry Hallmark Cards Rachel Ray Cookware Kitchen Gadgets Children’s Clothing & Toys
TICK KLOCK DRUG, LLC 109 S. Main Street Colfax, WA (509) 397-2111
CHOOSE LOCAL
| Saturday, May 30, 2015 | Moscow-Pullman Daily News
The Farmers Market One of the staple small businesses in America is the farmers market. From the California grape to the Georgia peach, produce just tastes better when it’s eaten right where it’s grown. As demand for locally grown fruits and vegetables has increased, so too has the number of farmers markets in both rural and urban areas. The U.S. Department of Agriculture announced that the number of direct-sales markets increased 9.6 percent in 2012, with California and New York leading the charge. USDA-registered farmers markets topped 7,800 in 2012. In 1994, there were 1,744. Catalyzing some of this growth has been the USDA’s work to make the markets accessible to people of all income levels, including by making many of them eligible to accept payments from the Supplemental Nutrition Assistance Program, formerly known as food stamps.
Popular Options Fresh fruits and vegetables drive traffic to farmers markets, but other popular items include meats, artisan cheeses, homemade jellies, crafts and live entertainment. You have probably noticed the steady growth of the farmers market in your area. Many across the nation are adding vendors, taking up larger parking lots and drawing more
consumers than in years past. Some markets are so popular that there are long waiting lists for farmers to even sell their products. From your average American shopper to your top chef, farmers markets draw a wide range of visitors.
An Education Farmers markets empower consumers to become active supporters of their communities. They also can teach you about cooking
techniques and the sustainable practices being used by farmers in your area. Many markets feature instructional seminars and handson presentations to educate consumers about unique varieties of produce and how to prepare them at home.
Top Markets So where are most people shelling out cash for the quality products of a farmers market? Where else than the country’s top
agricultural producing state, California? The USDA reports that the state boasts more than 800 markets, with New York (650) and Massachusetts (300) rounding out the top three. The mid-Atlantic, Northeast and Southeast claimed the largest percentage growth in markets, reporting 15.8, 14.4 and 13.1 percent jumps in participation, according to the USDA.
CHOOSE LOCAL
Moscow-Pullman Daily News | Saturday, May 30, 2015 |
you're a job Whether seeker
(208) 743-6507
ĞƐ ǁŝƚŚ ĨƵůůͲƟŵĞ͕ ƉĂƌƚͲƟŵĞ džƉƌĞƐƐ ŚĂƐ ƚǁŽ ůŽĐĂƟŽŶƐ͕ ŝŶ looking for ĂŶĚ ƚĞŵƉŽƌĂƌLJ ƐƚĂĸŶŐ ĂŶĚ Lewiston and Moscow. The your next opportunity or a can also provide top-notch DŽƐĐŽǁ ŽĸĐĞ ŝƐ ŝŶ ƚŚĞ DŽƐďƵƐŝŶĞƐƐ ŝŶ ŶĞĞĚ ŽĨ ƐƚĂĸŶŐ human resource services cow Chamber of Commerce or human resource services, ĂŶĚ ĐŽŶƐƵůƟŶŐ͘ džƉƌĞƐƐ ĐĂŶ building at 411 S. Main St., ƚŚĞƌĞΖƐ ŶŽ ďĞƩĞƌ ƐŽůƵƟŽŶ provide valuable leadership Ste. 5A. Business hours are than calling Express Employ- training, handbook review Mondays and Fridays from 9 ment Professionals in Mos- ĂŶĚ ĐƌĞĂƟŽŶ͕ ŚĞůƉ ǁŝƚŚ ŚĂ- a.m. to 5 p.m. or by appointƌĂƐƐŵĞŶƚ ŝŶǀĞƐƟŐĂƟŽŶƐ ĂŶĚ ment by calling (208) 883cow. 0934. more. In business for 18 years, Express is the most trusted and For job seekers, Express of- dŚĞ džƉƌĞƐƐ ƐƚĂī ŝƐ ĞŶƚŚƵestablished employment ser- ĨĞƌƐ ĞŵƉůŽLJŵĞŶƚ ŽƉƟŽŶƐ͕ ƐŝĂƐƟĐ ĂŶĚ ĐŽŵŵŝƩĞĚ͕ ĂŶĚ vice business in the region. professional placements, job includes Delilah Glenn, GenƚĞƐƟŶŐ ĂŶĚ ƚƌĂŝŶŝŶŐ͘ /Ĩ LJŽƵΖƌĞ eral Manager, Diana Hughes, General Manager Delilah ƐƚƌƵŐŐůŝŶŐ ƚŽ ĮŶĚ ǁŽƌŬ Žƌ KĸĐĞ DĂŶĂŐĞƌ͖ ĂŶĚ 'ƌĞŐŽƌLJ Glenn says Express special- looking for that next career, ,ŝůů͕ ůŝĞŶƚ ZĞƉƌĞƐĞŶƚĂƟǀĞ izes in helping local business- Express is for you. 449048E4-15
Our family serving your family We understand the pain and suffering that comes from losing a loved one. Trust our caring staff to help plan your service or special memorial. We take pride in our expertise of all aspects of funeral planning: • Traditional Services - any faith, in our chapel, your church or facility. • Cremation Services • Pre-Arrangements Please feel free to stop by and visit us at any time.
Short’s Funeral Chapel Philosophy We believe that every life is worth celebrating. 1225 E. 6th Street, Moscow (208) 882-4534 www.shortsfuneralchapel.com
CHOOSE LOCAL
| Saturday, May 30, 2015 | Moscow-Pullman Daily News
Holidays and Small Businesses Small businesses offer great yearround options for gifts and home décor. This is especially true around holidays, and we’re not just talking Christmas. From locally produced furniture and decorations to unique homemade crafts, local shops are churning out amazing products that make great gifts for your friends and family members.
Birthdays Do you have a carcrazy family member or friend? Are you looking to support local businesses when shopping for their birthday gifts this year? You are in luck. Local mechanic shops need all the local support they can get throughout the year so they are able to pay and retain top mechanics and service professionals. Shop around for deals on custom details or maintenance packages that will leave your special auto enthusiast smiling on his birthday.
Anniversaries Do you have a local tourism department in your area? Consult with the office for your next trip out of town to celebrate your anniversary. No one knows your area like professionals within these organizations, and they will be able to send you off on an excursion to remember. Check your local newspaper’s website for coupons promoting local travel opportunities.
You may be able to find a steal of a deal on cabins, bed and breakfasts or resorts.
Halloween Halloween celebrations have become staples of downtown areas in many American cities. They offer safe environments for trick-or-treating and give parents a great opportunity to teach their children about supporting local business. You also can find
Halloween-themed stores that only open in October to meet all of your costume and party needs. Many of these businesses are run by your fellow community members looking to operate a successful seasonal company, so be sure to support them this Halloween.
Christmas The biggest push to shop local comes around Christmastime every year — on the last Saturday of
November. Launched by American Express in 2010, Small Business Saturday has rapidly become part of the national narrative on Christmas shopping. Start checking in with your local shops in early November to see what kind of promotions they are offering to draw your business. You can find unique gifts in your downtown shops and support local business the same time — a holiday shopping win-win.
CHOOSE LOCAL
Moscow-Pullman Daily News | Saturday, May 30, 2015 |
PALOUSE COUNTRY TRANSMISSION AND AUTO REPAIR Since 1996, Palouse Country Transmission & Auto Care has been providing quality transmission repair services, as well as general auto repair and maintenance services in Moscow. We are dedicated to providing Moscow and the surrounding communities with dependable, reliable and affordable automotive repair, while specializing in both
automatic and manual transmission repairs. From oil changes and brake repair to transmission fluid exchanges and differential service, Palouse Country Transmission & Auto Care can help. So call today or schedule your service online, we look forward to seeing you! Big problems or little problems, it takes experience to know the difference. Palouse Country Transmission & Auto Care
cares about the environment. We compress our work week into four 10-hour shifts, reducing power consumption and water use by 20%.
1420 White Avenue, Moscow (Across from Les Schwab)
208.882.2667 • www.palousetrans.com
HVAC SYSTEMS FURNACES/BOILERS EXHAUST / VENTILATION SYSTEMS HEAT RECLAIM SYSTEMS DRYER VENTS / GAS WATER HEATER CHIMNEYS / FIREPLACES Phone: 208-746-1461 Phone: 208-882-7575
Mac and Donna Mattoon and crews of B&F Power Vac have been committed to providing honest, dependable, quality cleaning service to our commercial, industrial and residential customers in North Central Idaho, Northeast, and Central Washington since 1971. Heating dealers, restoration companies and property management businesses depend on B&F’s cleaning expertise to complete their customers Indoor Air Quality / Heating, Ventilation, Air Conditioning duct cleaning maintenance programs.
CHOOSE LOCAL
10 | Saturday, May 30, 2015 | Moscow-Pullman Daily News
Remodeling Projects Planning a home remodeling project can be a stressful experience. Why exacerbate that tension by relying on out-of-area distributors for your materials? Before your project gets started, be sure to include local companies in your search for building materials, design pieces or custom furniture. Local shop owners are always looking to add more business and projects and can be just as talented and stocked as major manufacturers. Instead of opting for the big box store for lumber, for example, you probably have a family-run operation in your neck of the woods that sells the same type of wood for comparable prices. We’ve already discussed the financial impact that shopping locally can have on your community. In this case, it also can help you take more pride in your remodeling project knowing your lumber came from right down the road.
Carbon Footprint Shopping local businesses can help you greatly reduce your remodel’s carbon footprint. By choosing nearby companies for materials, you’re cutting down on the energy required for delivery. If sustainable flooring has to be shipped from China, is that
really contributing to the “going green” movement? Check close to home first to help lessen your remodel’s impact on the environment.
Rapid Order Turnaround
get your custom glass, doors, shower frames, mirrors or furniture in a quicker time frame. Many local shops will cut the middleman out of the process to help expedite order turnarounds, meaning you’ll receive your orders days to weeks faster.
No more waiting weeks for far-away Truly Custom manufacturers to ship your remodeling Working one on one materials. Shopping with a local design locally means you can
consultant means you can make something truly all your own. You can be proud to show off your new remodeling features knowing that no one else in the world has something quite like it. Small companies can offer this individualized attention to complement their craftsmanship and skill.
CHOOSE LOCAL
Moscow-Pullman Daily News | Saturday, May 30, 2015 | 11
CHOOSE LOCAL
12 | Saturday, May 30, 2015 | Moscow-Pullman Daily News
Small Business Saturday Going up against Black Friday and Cyber Monday is no easy task, but Small Business Saturday continues to hold its own as a national movement. The effort is celebrated every year on the Saturday following Thanksgiving, meaning this year’s edition is slated for Nov. 28. American Express started Small Business Saturday in 2010 and rewards consumers who use their American Express cards on the holiday. In 2013, when someone spent $10 or more at a small business, they were rewarded with $10 of credit.
But is it working? 2014 Supporters and Stats coordinators offer a resounding “Yes!” and • Small point to the following Business numbers. Saturday According to The has more American Small than 3.4 Business Coalition: million • There are 23 million Facebook small businesses in fans, the United States, growing representing a 49 by 100,000 percent increase since 2013. since 1982; • Sixty-six • Fifty-four percent of percent U.S. sales happen at of small small businesses; businesses plan • Small businesses to keep spending have created 8 money on digital million jobs since marketing. 1990; and According to the • Franchised small same study from the businesses employ AT&T Small Business roughly 8 million Technology Poll, people, and make sixty-six percent up 40 percent of all could not survive American retail jobs.
without wireless technology. • Online shopping reached an alltime high in 2014, underscoring the importance of offering ecommerce as a purchase option for customers.
• More than $5.9 billion was reportedly spent on Small Business Saturday 2014, giving the day a $200 million yearover-year growth over the past two years.
“The Helpful Place” Pullman’s Ace Hardware owners, Jan and Paul Strohbehn, are proud to be a part of the Pullman community with their business they opened more than seven years ago at 1690 S. Grand Ave. Through hard work and a commitment to the local community, they now employ 28 people at their Wheatland Shopping Center location. “We focus on providing our customers with the best and most enjoyable shopping experience by having the products they need and a fantastic staff,” said Jan Strohbehn. Ace Hardware – Pullman is more than just a hardware store. They also carry a large selection of unique gifts, greeting cards, sporting goods and firearms, Stihl products and accessories, as well as Craftsman tools. They are also one of U-Haul’s top rental agents in this region. The business continues to grow. The staff includes a master gardener, small-engine mechanic and a factory trained and certified Stihl mechanic. They have recently added Nutrena grain products, including equine and chick feed. They will be adding convenience lumber products early summer. Open 7 days a week.
Pullman
Located in the Wheatland Mall
1690 S. Grand Ave. • (509) 332-1450
Store hours: 8 a.m. - 8 p.m. Monday through Friday 8 a.m. to 7 p.m. Saturday and Sunday from 9 a.m. - 6 p.m.
CHOOSE LOCAL
Moscow-Pullman Daily News | Saturday, May 30, 2015 | 13
CHOOSE LOCAL
14 | Saturday, May 30, 2015 | Moscow-Pullman Daily News
Build a Website For many in the business community, having your own website seems almost elementary. It provides your customers an online resource to learn more about you and can be a great tool for making more money. So why do only 45 percent of small businesses have one? That statistic comes from a 2013 survey of more than 3,000 small businesses conducted by Google and research company Ipsos.
It’s Easier Than Ever If you’re intimidated by building your own website, don’t be. It’s easier than ever. Think about the time you spend every morning coming in to work, starting the coffee and chatting with your employees. In that timeframe — say 20 minutes — you could build and launch your own website. There are many online platforms that make it easy and free to create your own online presence.
You don’t need to be a coding genius to figure it out. Search for a “free website builder” and watch the options come to you. These platforms come with readymade templates that you can fully customize with photos of your business and text that fits your business strategies.
Website Tools Adding a blog to your website is a great
way to build credibility with your audience. Use the space to give tips and thoughts on your industry, not sales pitches and coupons. Your readers will appreciate the free information and will remember your expertise when it comes time to make a purchase. If you’re not collecting money through e-commerce on your site, you’re missing out on the
chance to capitalize through online sales. There are affordable e-commerce platforms that will basically build your online store for you — yet another benefit of today’s technology helping the small business owner. Live chat immediately gives your website the feel of a bigger operation. Again, there are free and inexpensive services online that
make the process of adding live chat to your site a breeze. You can designate yourself or an employee to be at the ready for incoming questions from customers or even set up boilerplate responses to frequently asked questions.
CHOOSE LOCAL
Moscow-Pullman Daily News | Saturday, May 30, 2015 | 15
Wasankari Construction “The Building Recyclers” - Celebrating 38 years of recycling on the Palouse
Visit our new office made completely from recycled and salvaged materials.
Owner Doug Wasankari has over 40 years of experience in retrofitting foundations and basements under existing buildings, structure relocation, demolition and materials salvage. As a byproduct of the construction and deconstruction, Doug and his wife Melanie have created a very unique building materials recycling retail yard. Items arrive from the crews to the yard to be processed for re-use in remodels, new construction, landscaping and art works. Some of these items available to the public are: hardwood floorings; doors; windows; used brick; timbers, specialty lumbers; electrical; plumbing fixtures;
and used metals. Doug has estimated that Wasankari Construction has kept 1000s of tons of reusable items out of the landfill and saves 100s of older buildings from being torn down. In the last 10 years, Wasankari has added more than 1,500 tons of stone inventory. A sample of items for sale are flagstone, columns, fountains, stone
veneers, large and small retaining wall boulders and decorative rock ground covers. Most recently the business has begun production of small precast concrete. The stone stamped stepping stones and steps in custom colors and “critter” imprints have become popular as a unique landscaping option. Wasankari has so much on hand it cannot be listed, so you will need to stop by and take a look.
We were “green” before green was cool 1/2-mile south of Moscow on US Highway 95 | Open Mon-Sat 8-5 p.m. 208-883-4362 | www.wasankariconstruction.com
Quality Goods, Great Service, Fair Prices! • Beer, Wine & Spirits • Floral Design • WSU Merchandise • Special Orders Welcome
• Fresh Produce & Meats • Scratch Baking • Full Espresso Bar • Delicatessen
1205 North Grand, Pullman | (509) 332-2918 | Open 24 Hours
415475E5-14
We Specialize in Manufacturers’ Recommended Maintenance, Repairs, Diagnostics and Air Conditioning We can handle your maintenance & service, even if your car is under warranty.
YOUR AUTO SERVICE EXCELLENCE TEAM Deny Dahl
George Hiatt-Weller
Roger Gilliland
263 E. Palouse River Drive, Moscow & Subaru Senior Master Tecnician Parts & Service Manager Wayne Collins 20 years of experience with (208) 882-5678 Subaru, Toyota, Honda and Nissan www.denysautoservice.com DENY’S AUTO SERVICE Serving your Grandparents, Parents & Now your automotive needs since 1979
CHOOSE LOCAL
16 | Saturday, May 30, 2015 | Moscow-Pullman Daily News
www.LesSchwab.com Schwab isn’t your regular tire store and that’s a fact we take LTireespride in. From literally running out to meet you to our Best Value Promise, we do things a little differently. We’ve set a
standard in the tire industry that sets us apart from every other dealer through our desire to be more than a faceless corporation. We’d rather be that neighbor down the street you know and trust. The Moscow Les Schwab employs 26 people. That’s 26 people who live locally, spend locally and help make your community the great place that it is. Like in all of the more than 400 Les Schwab stores across the West, our customers’ happiness and satisfaction has always been our top priority. So if you want to do business with people who take pride in their performance and honesty, why not drop by and see Rick Giddings and his crew? We promise you’ll be glad you did.
PASSENGER
GREAT BUY! STARTING AT
TREAD DESIGN MAY VARY
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175/65R-14
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YOUR SIZE IN STOCK, CALL FOR SIZE & PRICE
L Schwab® has been providing brake service to our customers for Les o 30 years. We are one of the West’s largest brake providers and over can do most brake jobs the same day, without an appointment. 208-882-3538 • 1421 White Ave Moscow, ID
509-334-1835 • SE 160 Bishop Blvd Pullman, WA
PROMISE FREE WITH EVERY PASSENGER CAR AND LIGHT TRUCK TIRE PURCHASE Free Lifetime Tire and Mileage Care
To help you get more miles out of your tires and more miles per gallon of gas. We provide: • Free Flat Tire Repairs • Free Tire Rotations • Free Tire Rebalancing • Free Air Checks • Free Brake & Alignment Checks
Free Peace of Mind Tire Protection
Whatever the road throws at you from potholes to nails - if your tire is damaged from any road hazard, we will replace the value of your tire. • If your tire is damaged beyond repair we’ll replace its value • Our workmanship is guaranteed for the life of your tires • We offer free pre-trip safety checks
509-397-4678 • 214 W Walla Walla Hwy Colfax, WA