January 22, 2015

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THURSDAY, JANUARY 22, 2014

THE INDEPENDENT STUDENT NEWSPAPER OF THE UNIVERSITY OF PENNSYLVANIA

Students request admissions files

Penn students take Stanford’s lead in seeking personal files CAROLINE SIMON Staff Reporter

Last week, a widely publicized discovery by a group of Stanford students turned Penn’s college admissions office upside-down.

When a group of Stanford students publicized a method of obtaining one’s admissions file, Penn’s admissions office saw an explosion of requests for access to their files. The students, who run an anonymous newsletter called the Fountain Hopper, recently gained access to their admissions files through the Family Educational Rights and Pri-

vacy Act. Under FERPA, universities must release educational records to accepted students who request them within 45 days. These records include parts of the application like teacher recommendations, as well as comments made by admissions officers. Students who did not gain admission to a university are not eligible to request their files.

Previously, the Penn admissions office received approximately five requests to view applicant files per year. In the week since the Stanford students publicized the opportunity to access files, it has received over 20made number — already four times the yearly average. SEE ADMISSIONS PAGE 7

FINANCIAL OVERSIGHT Miscommunication, misleading marketing and the struggles with Student Financial Services

HUIZHONG WU Senior Writer

Six weeks into her senior year at Penn, Rachel found out herworkstudy grant was gone. Rachel, a College senior and a Residential Advisor in the Quad, was completely surprised. Used to making appointments and talking with Student Financial Services, she had been at the office for a different reason when she also found out about her work-study grant. Rachel was an RA, and in order to comply with federal regulations, SFS had cut her work study grant so that the amount of aid she received did not exceed her cost of attendance. But Rachel did not know any of this information until she walked into the office. Stressed and frustrated,Rachel burst into tears in front of her financial aid counselor. Her counselor

could only tell her, “Sorry, but I can’t help you.” More than anything, Rachel was upset that she got the news six weeks into her senior year. Having been an RA last year as well, it bothered her that “they hadn’t told me that before I signed my RA contract for this year,” she said. Like Rachel, several students interviewed by The Daily Pennsylvanian in 2014 said that they experienced problems in communication with SFS. The students, many of whom asked for their names to be changed to keep their financial situations private, said problems ranged from unclear messages about financial aid policies to a lack of transparency in how aid is calculated. While SFS administrators said they have tried to communicate with students as quickly and effectively as possible, given the

communication gap with several student RAs last semester — as well as issues regarding summer study abroad aid and unexpected loan cancellations — it is clear that issues still remain.

Connecting with students

While SFS uses a number of methods to communicate with students regularly, when situations outside the norm arise, communication can break down. One source who has close knowledge of SFS, and wished to remain anonymous due to not being officially authorized to comment on such matters, said that the office’s weakness is communication. A perfect example, he said, was what happened to RAs who lost their work study grants. “It has to do with when changes that are made that are not part of the standard

process.” John, a Nursing senior who is also an RA that lost his work study grant, said in a previous interview with the DP that he was upset with the delayed communication in his case. “If we’re not supposed to have work study because of whatever policy, first of all, that should be made explicit from the very beginning. Second of all, you can’t just do it part way through the year and make me change my plans,” he said. “My problem was that you didn’t tell me in June.” Communicating with students is an issue not unique to Penn, and one that colleges across the country face. Colleges generally have problems communicating financial aid policies with students in part because of the sheer volume of information they are required by law to send out, and in part because the language offices must use to describe their

policies can be overly complicated. “I think one of the biggest challenges that [a financial aid office] faces is that ‘What is the best way to communicate with students and make sure they actually see it?’” said Jesse O’Connell, assistant director for federal relations at National Association of Student Financial Aid Administrators. To ensure students are understanding relevant financial aid policies at their schools, offices — including Penn’s — use email, snail mail and even social media to get information to students, O’Connell said. The situation at Penn is not desperate. A 2013-2014 SFS customer experience survey shows that for the most part students are satisfied. For instance, 85 percent of respondents said they agree or strongly agree SEE FINANCIAL AID PAGE 2

STATS ON PENN’S FINANCIAL AID PAGE 3

One of the greatest injustices is that of the consistent minimizing of the smaller and weaker.” - Hannah F. Victor PAGE 4

INSULT AND INJURY A MIDWEEK LETDOWN

POLITICS

Students Admitted to the LPS Bachelor of Arts Program

68% *Fall 2014

TRANSFERRED FROM A COMMUNITY COLLEGE

BACKPAGE

43% 10% IDENTIFIED THEMSELVES AS FIRST-GENERATION COLLEGE STUDENTS

Source: Liberal and Professional Studies

FOLLOW US @DAILYPENN FOR THE LATEST UPDATES

IDENTIFIED THEMSELVES AS VETERANS

Obama college plan meets mixed reviews President Gutmann supports free community college proposal DAN SPINELLI Staff Reporter

Among President Barack Obama’s various proposals outlined in Tuesday’s State of the Union address, one in particular resonated with College senior Emanuel Martinez. In his speech, Obama formalized his plan — announced two weeks prior — to make the first two years of community college free for students who maintain a 2.5 GPA in a degree program. “Forty percent of our college students choose community college,” Obama said. Martinez, along with many other Penn students, is part of that 40 percent. After one year of community college, Martinez transferred to Penn from Essex County College in Newark, N.J. His education there, which was funded through a

scholarship, motivated Martinez to apply to Penn. Martinez, who was homeless while completing his community college degree, sees his experience as invaluable due to the familial bond formed with his fellow students. “Community colleges build communities faster than four-year colleges, because the student bodies are smaller. Faculty and students have a much closer relationship,” he said. He appreciated the diversity of age and background in community college attendees. “In community college, you have classes with 30 and 40 year olds. You live with these people and develop a sense of humility and self-awareness. That is difficult to develop at a four-year school,” he said. According to the American Association of Community Colleges, in Fall 2012, 56 percent of all Hispanic undergraduates SEE OBAMA PAGE 3

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