May 2012
www.dakotasupplygroup.com
SPOTLIGHT www.waroosevelt.com
ELECTRICAL Buy 12, Get One Free On Smoke Alarms! BRK Smoke Alarms – Fast Installation, Superior Performance
• Smart technology helps reduce the number of nuisance alarms. • Large opening in the mounting bracket provides easy access to wiring. • Keyhole slots in the mounting bracket eliminate the need to remove the electrical box screws for installation.
Part Number: 9120B
• Locking feature prevents theft of the unit. • Connection to AC power is easy with a “Quick-Connect” wiring harness. Kidde Smoke Alarms – Install With Confidence, Install With Ease
• Front battery pull tab allows battery activation without removing alarm from mounting bracket. • Large mounting base makes mounting easier. • Pre-stripped wiring harness with easy-off cap does not require a stripper tool.
Part Number: 21007582 DSG Alexandria and Sioux Falls service areas only.
METERING TECHNOLOGY DSG & GE: Making Electrical Metering More Productive! From metering the simplest energy rate to collecting critical quality-of-service and load analysis information, GE meters are helping utilities of all sizes to:
• Get more done without adding staff • Ensure accurate billing • Reduce energy costs • Improve efficiency
• Reduce inventory
Tom's
Current
Moving The Finish Line I’m not a runner, but I’ve been in my share of races, both real and imagined. Whether you’re coming to the end of a big project or rushing across town to an appointment, it’s satisfying to get to the end of one of these “races.” On the other hand, have you ever approached the “finish line” only to realize that the contest isn’t actually over? Something has changed, and you need to keep running. It can seem frustrating, but I’m here to tell you that in business, it’s something you need to embrace. Some companies work hard to satisfy their customers, then survey them to get their opinions. This information is valuable, but don’t think for a minute that a positive result is the “finish line.” A customer who is satisfied today will raise his expectations tomorrow. It’s human nature.
offers a Customer Feedback program for our customers to use in their own businesses (find out more on the Marketing Toolkit page, under Resources, on our web site). But never let the results keep you from the pursuit of better customer satisfaction. Set goals, and when you reach them, set new ones. Take pride that the winner in business isn’t the one that finishes first, but the one that stays in the lead.
In the business “race,” your competition will pass you by if you stop to rest at the finish line. After all, they have their own finish lines, and many of them are farther down the road. How do you keep up? Move your finish line. Go ahead and measure customer satisfaction. DSG even
Printed On 100% Recycled Paper!
UTILITY New At DSG: Innovative Utility Solutions From Aluma-Form! Aluma-Form specializes in innovative, custom-engineered overhead utility solutions and offers fiberglass, aluminum and apitong wood products. Whether it’s the unique designs or the outstanding quality, you’ll take notice of these products available from Aluma-Form:
• Platforms
• Primary Metering Mounts
• Arms & Braces
• Fiberglass Equipment Mounts
• Custer Mounts
• Fiberglass Guy Strain Insulators
• Equipment Mounts
• Fiberglass Dead-end/Tangent Arms
• Banding Systems
COMMUNICATIONS Block Out Access, Lock In Savings! PANDUIT offers innovative, easy-to-install security devices that safeguard your network connections by blocking unauthorized access, saving you time and money.
• RJ45 Plug Lock-In Device – secures a plug into a jack to prevent unauthorized removal of a patch cord, VoIP phone or other network equipment. • RJ45 Jack Blockout Device – blocks unauthorized access to jacks and protects against tampering.
PLUMBING Top Six Things That Set American Standard Faucets Apart: 1. Superior engineering makes you look good – maintenance-free valves and resistant finish last a lifetime. 2. Speed connect drain makes installations easier – these drains seal tightly every time, never needing adjustment and remaining at the perfect height. 3. Safety valves provide the protection homeowners demand – innovative valves prevent accidental scalding and sudden temperature changes. 4. Water-efficiency is good for your image – your customers will love that you helped them save water without sacrificing performance. 5. Low lead means high satisfaction – the new brass alloy formulation means that faucets have only .25% total lead content. 6. TRIMendous flexibility makes remodels easier – Universal valve bodies allow for many decorative trim options without the need to tear into the wall.
Pop what-we-do/dsg-out
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1. How many golf balls are hit into the water on the famous 17th hole of the Stadium Course at Sawgrass each year?
2. Since fishing is on everyone’s mind, how many square miles of water are there in the state of Minnesota?
3. Completed in 1912, what ballpark is the oldest in Major League Baseball?
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Miranda Halvorson (relative of Blair Halvorson of Wild Rice Co-op) shows off her 5lb.-7oz. bass.
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Fast FACTS 1. 2. 3. 4.
Golf balls travel significantly farther on hot days. A golfer swinging a club at around 100 mph will carry the driver up to eight yards longer for each increase in air temperature of 25°F. The longest baseball game was between the Chicago White Sox and the Milwaukee Brewers, which lasted for eight hours and six minutes. Women blink twice as much as men. Walleye can live up to 20 years.
Answers:
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HVAC The Choice Is Clear: Improve Air Quality And Save Energy With The HRV1200i From Venmar CES. DSG is the Midwest stocking distributor of Venmar CES Light Commercial HRV and ERV units. These units are great for vet clinics and kennels, offices, welding/shop areas, swimming pool areas, smoking areas and beauty salons. Case Study – High Scores On The Court
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The Application – When the Court Sports and Fitness Club adopted an expansion project at its new 90’ x 150’ x 18’ facility, it failed to include a ventilation solution to deal with body odors, skin flaking, dander, pollen, dust and other airborne irritants generated by sports activities. If the building were to meet the municipality’s new ventilation requirements, a system would have to be adapted to the gas-fired unit heaters suspended from the ceiling.
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The Solution – Ventilation specialists proposed a ventilation system with two Venmar CES HRV1200i units installed in opposite corners of the building near the gas heating units. The system produced a total of 2400CFM on high speed and 1800CFM on low speed.
• Energy Savings – The Venmar HRV units are projected to reduce the energy loads by 46% (82,000 BTU/hr) with a simple payback of 4-5 years when compared to a ventilation system without heat recovery. Contact DSG to put the ventilation power of Venmar CES to work for you!
WATERWORKS
Part number: VNC1601857
Open And Close Hydrants With Less Stress. The Spin Doctor HH200 is a convenient, easy-to-operate tool for opening and closing hydrants and valves while conducting fire flow and C-Factor testing.
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Reduce operator stress and fatigue. The Spin Doctor HH200 is designed to operate the valve at a safe and constant speed without putting undue exertion on the operator. Plus, the Spin Doctor HH200 streamlines the process of hydrant and valve turning without compromising safety and speed.
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Handle with ease. The Spin Doctor HH200 requires no cords, hoses or wires, and is lightweight for easy handling. Plus, the Spin Doctor HH200 electric motor control features variable speed and an automatic stop after release.
DidYou Know?
Part number: SPINDOCTOR
You can check out past issues of Spotlight online at www.dakotasupplygroup.com/dsg-publications/.
The
WINNERS Of This Month’s
PRESORTED STD US POSTAGE
Box 13573 Grand Forks, ND 58208-3573
PAID Detroit Lakes, MN Permit No. 14
Spotlight Super Code
1064361
1064590
Are...
1066696
Check the code on the printed version of your April issue of Spotlight to see if you are a winner! If your code matches one of the codes above, bring in your April Spotlight to your local DSG to claim your prize! Plus, don’t forget to hang on to the printed version of this issue of Spotlight to see if you’re a winner in June!
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What's Inside
AUTOMATION Improve Productivity & Communication With Magelis HMI Panels From Schneider Electric! Magelis STO and STU panels are ideal solutions for manufacturers.
• Install with ease – No tools are required to install Magelis panels. • Communicate faster – An embedded Ethernet connection allows for open communication. •
Maximize productivity – Configured with Vijeo Designer, Magelis panels offer advanced functions including downloads via USB memory stick and a graphic objects library.
May Featured Products Tom’s Current DSG Outdoors Pop Quiz Fast Facts Did You Know?