Darley Times Spring/Summer 2012 by Darley

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Spring/Summer 2012 Volume 22, Number 1

TRUSTED WORLDWIDE SINCE 1908

W .

DARLEY & S.

President’s Message Page 2 Product Spotlight: Darley Now Offers Its Own Gear Page 2 Featured Product: Briggs & Stratton Powered “Dolphin™” Floating Pumps Page 2 Darley Introduces New Breakthroughs for 2012: PSD 1500 “Silent Pak,” ZS 3000, PSP 1250 “Solution Series” & Smart Panel Page 3 Darley Divisions: Odin Foam, PolyBilt, Ohler Pumps & Defense Page 4 Just Ask Engineering: What New Developments are Under Way for High Rise Firefighting? Page 5 Darley Awarded Major Pump Contracts for the Dept. of Defense Page 5 From the Office of Bill Darley Page 6 Darley Selects JD Edwards Software Page 6 Employee Profile: Shane Sullivan Page 6 Darley Pump School and CAFS Academy Page 7 A Look at a Next Generation Darley: Sophie Darley Page 7 Darley International: Darley Trains Australian Customers, New JDC Compact Eco Pumper for UK, Crimson Transformer Ideal for Santiago, Chile, & Darley Sales Rep Survives Nightmare in Uganda Page 7 Check Out Darley on Facebook Page 8 Industry Calendar Page 8

Ohler Pump Co. / Odin Foam Phone: 319.987.2121 • 319.987.2226 Fax: 319.987.2161

Parts & Engineering Phone: 1.800.634.7812 • 715.726.2650 Fax: 715.726.2656

On the Web www.darley.com • www.edarley.com The Darley Times is published by Darley U.S.A. Headquarters: 325 Spring Lake Drive Itasca, IL 60143-2072

IN THIS ISSUE

I SO

A Newsletter For Our Customers, Employees & Friends

00 01 Cer t#: 10

Darley Launches HomelandSecurityEquipment.com For almost 100 years, Darley has been focused on serving the world’s emergency services. In fact, our mission statement reads, “Our mission is to passionately serve the world’s first responder and tactical communities by providing high quality, safe and innovative products with unmatched commitment and service.” In January 2012, Darley launched a new website aimed at homeowners, businesses and just about any organization looking to prepare for emergency situations. If you’ve read our earlier editions of the Darley Times or watched our monthly videos “Inside Darley,” you are aware that natural, technological and terrorist acts have significantly increased over the past 30 years. According to Executive Vice President & COO Peter Darley, “We recognize this trend and found that there was no company, with the emergency response background of Darley, focused on this vast market.” Darley’s new website is unique because it features equipment for almost any kind of disaster or emergency situation. Customers can easily locate the equipment they need by the type of disaster they are anticipating. According to Darley Web Department Manager, Joe Catania, “A customer can search keywords such as Tornado, Earthquake, Hurricane, etc., and find just the equipment needed for that incident.“ Darley has never really marketed our products to the “masses” This new website allows customers so it’s a change in our business approach. Perhaps we should be to select products based on different types of disasters. rewriting our mission statement. Darley is currently in discussions with several major federal government organizations that are looking at partnership links available on the new Darley site, www.homelandsecurityequipment.com.

High-Tech Products Catch the Eye of the Military In recent months, Darley has been awarded several major US Defense contracts in excess of $20 million. Two of these awards are for new technology products to support America’s military personnel in their war fighting and firefighting efforts. In a contract valued at $5 million, Darley will be providing soldiers in Afghanistan with remote control robots from partner Macro USA. The Macro Armadillo will be used for searching vehicles at check points, surveillance of structures prior to entering, and detonating IEDs on roads traveled by our soldiers. To support our Defense firefighters, the US Air Force recently placed orders with Darley for up to 212 Pyrolance L1000 fire protection systems. The total contract is valued at approximately $7.5 million. The Pyrolance L1000 uses Ultra High Pressure (UHP) in a patented technology to penetrate walls and other barriers by flowing water at 10 gpm (38 lpm) with a pressure of 1,500 psi (100 BAR) at The Macro speeds of 400 mph (650 kph) through a Armadillo has specially designed lance that integrates granite both DoD and first abrasive. This combination allows firefighters to responder applications. pierce or cut virtually any material very quickly. Jim Podolske, of Tyndall Air Force Base said, “The units will be placed at every US Air Force base across America and The Pyrolance around the world.” Jim also placed several other large orders L1000 uses Ultra High Pressure (UHP). with Darley in late 2011 for Kirila Fire Training Facilities Inc.

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From the Office of

PAUL DARLEY Service to Humanity is the Best Work of Life It’s always humbling to meet with America’s heroes – those who serve in the US military and fire service. It’s an honor and privilege to be in an industry where we can assist those who give so selflessly. Kurt Vonnegut, writer and humanist, realized their contributions to society when he wrote, “I can think of no more stirring symbol of man's humanity to man than a fire engine.” In this age of entitlement, the work ethic and desire to help others exhibited by these heroes is so refreshing. It’s in strong contrast to the “Occupy Movement” demonstrators. One group says, “What can I do for America?” and the other says, “What can America do for me?” I’m not sure, but I think these demonstrators are upset that companies make a profit. On the very first day of business school, you learn that the primary purpose of any business is to generate a profit. Is this wrong? I distinctly remember a management meeting about 15 years ago, when we all filled out surveys which included a question, “What is the purpose of our business?” All managers, except for one, answered that our primary purpose was to make a profit. Bill Darley disagreed, stating, “We are about serving our customers, creating good jobs and giving back. If we do that, the profits will come.” The room was silent. Martin Luther King Jr. stated, “Life's most persistent and urgent question is: What are you doing for others?” It’s a profound question, but one that is easily answered by those we serve, and by Bill Darley. Today, our company has a formal Corporate Social Responsibility (CSR) Plan. In short, we try to be good corporate citizens. Part of the plan includes supporting over 250 charities each year with most of our giving directed to the communities we serve and live in. While we don’t support these causes for any personal gain, it’s interesting to see the good that comes back to us. As we look to new markets such as water purification and homeland security equipment for homeowners, we always consider the alignment with our CSR plan. Will we be serving humanity? But we also ask, can we do it profitably? It’s kind of the chicken or the egg dilemma. Bill Darley was right -- if we don’t continue to take care of you, our customers, we won’t make a profit. If a company is not profitable, it can’t continue to serve its customers, create jobs and make contributions to society. Either way, we’re going to continue to be focused on you, our customers. If it ever seems like we’re not, I hope you’ll let me know.

Paul C. Darley President & Chief Executive Officer pauldarley@darley.com

Darley® Times

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PRODUCT SPOTLIGHT Darley Now Offers Its Own Gear Inside Every Firefighter Beats the Heart of a Champion Those with the Passion to Rise to the Occasion

With so many choices available in protective clothing, it’s no wonder customers look to Darley for advice. Our team evaluated a number of designs, fabrics and features and is pleased to announce the release of our new line of Darley Champion turnouts. The name Champion has been associated with our pumps and trucks since the early 1900s and is very fitting for the first responders we serve. “We were looking at a spec that made sense for both the domestic and international markets,” noted Jeff Schlitter who works with our overseas customers. “This gear meets all the NFPA safety standards, plus includes a number of extras like loads of pockets, reinforced knees, 3M triple trim and DRD. Customers won’t believe that they can still get all these quality features at a reasonable price.”

Our gear is loaded with large pockets & clips, reinforced knees, double stitched seams, overlapping collar, reflective 3M triple trim, fire resistant Nomex® IIA outer shell and a DRD.

4th generation Matt Darley is shown modeling Darley’s new line of Champion turnout gear.

FEATURED PRODUCT Briggs & Stratton Powered “Dolphin™” Floating Pumps For over two decades, the “Dolphin™” has been powered by dependable Briggs & Stratton engines. This has continued to be a great product for use in streams, ponds, and swimming pools. Recently, a team from Darley and Briggs & Stratton joined forces to make the “Dolphin™” lighter and more durable. Key enhancements include: More robust PTO bearing Improved starting Lighter weight Easy, tool-free filter maintenance These features, when added to the Performance The Darley Floating engine’s 344 cc cast-iron-sleeve PowerBuilt™ 405 gpm @ 15 psi Pump delivers up platform make the “Dolphin™” an exclusive 250 gpm @ 46 psi to 405 gpm. pump design, found only through Darley. 100 gpm @ 63 psi The Briggs & Stratton PowerBuilt™ engine is simple-to-maintain and allows for fast, easy maintenance. There are no tools required to change the air filter and oil on the Darley Dolphin. The engine is fitted with a remote oil drain for an easy mess-free way to drain the oil from the engine. Once the oil has been drained and replaced with fresh oil, checking the oil is a breeze with the automotive-style dipstick. Just like the pump is backed by an extensive Darley service network, the engine is backed by a global Briggs & Stratton engine service network. The overall pump size remains the same at 33” (838 mm)L x 30” (762 mm)W x 20” (508 mm)H. At 106 lbs. (48kg), this lightweight pump is easily carried by two people through even the roughest terrain. You can count on the Darley “Dolphin™” to be dependable, easy-to-start, and simple-to-operate. Also available powered by Honda. www.darley.com • www.edarley.com

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DARLEY INTRODUCES NEW BREAKTHROUGHS FOR 2012 SEE THEM AT THE FDIC

PSD 1500 “Silent Pak” Could Change Everything The new PSD “Silent Pak” pump allows for a 1500 gpm NFPA rated pump without a pump transmission! After working closely with Chelsea and Allison for months, on December 1, 2011, Darley received approval for a 1500 gpm rating from Chelsea when using their Model 870XAFJP-B5XV series PTO with a 200% ratio and an Allison EVS 3000 Series transmission. The engine speed needed is only 2049 rpm, so it can be matched with most engines on the market capable of producing at least 225 net horsepower. The Allison transmission must be ordered with the 1:00 PTO provision, but the pump can run off the 8:00 or 1:00 position. This new pump PSD “Silent Pak” is: Quiet – No transmission to generate pump noise Maintenance Free – No maintenance Compact – Pump weighs only 225 pounds required for the pump when ordered Economical – Priced at a fraction of the cost of with a Darley mechanical seal conventional splitshaft midship pumps

PSD 1500 can deliver an NFPA rating without a pump transmission.

ZS 3000 - Highest Flow Ever

Angled View

Darley’s new ZS pump is the highest flow pump available on the market with flows in excess of 3400 gpm in a compact package. The ZS pump is available with a two-gear or three-gear configuration and is offered in a variety of drive configurations including PTO Driven (ZSP), Engine Driven (ZSE), Midship (ZSM), Direct Drive (ZSD). The pump is rated at 2500 gpm for NFPA 1901 Pumper applications and as a 3000 gpm pump for ARFF, Industrial and Fire Boat ratings. The ZSP (two-gear PTO configuration) pump offers an integrated automatic priming system that can draft from two 8” suction hoses at a 10’ lift in less than 30 seconds.

The ZS 3000 is available in a variety of drive applications.

PSP 1250 - “Solution Series” Turnkey Package Darley has been making 1250 gpm side-mounted PTO pump packages for over five years, but our new “Solution Series” pump really brings these units to a new level. The “Solution Series” features the Darley PSP 1250 PTO-driven pump with a control panel that has all the bells and whistles. It incorporates electronic Akron valves for large diameter discharges, a Foam Pro 2002 foam proportioner, FRC water and foam level gauges, optional push-pull foam-capable 2” Akron valves for crosslay and speedlay discharges with the choice of an electric Akron 3” foam-capable valve in place of a 2” valve, standard Darley 2.5” valves in either push-pull or lever-controlled, Darley AutoPressure pressure governor and high-impact “Vision” Series control panel. The PSP 1250 “Solution Series” is ideal for tankers and economical pumpers.

Smart Panel Brings All Controls to Your Fingertip Functional Panel Controls Include: Our international customers have been asking us for a “European Style” control panel for complete pump operation and Darley now delivers with our new Smart Panel. While this style of panel has not been widely requested by our domestic customers, we’ve looked closely at all the European panels and have incorporated the best features into one control. The Smart Panel features high-resolution controls that can easily be read in sunlight with a WVGA 800 x 480 panel. It displays info such as engine data including battery voltage, oil pressure, temperature and RPM, inlet pressure, pump discharge pressure, set point, water tank level, foam tank level (opt), and air compressor temperature and pressure (opt). 1-800-4DARLEY • 1-800-323-0244

Control engine speed through RPM mode Acts as pressure regulator in Pressure mode Settable preset in RPM and Pressure modes Acts as CAFS Commander (opt) Rotary knob for setting pressure/RPM (push to force idle) Displays discharge pressures (opt, displayed on second page) Forces back to your preset (not back to idle like others) and shows alarm on main page if cavitation is detected Waterproof 7” high contrast color LCD screen displays image clearly, even in direct sunlight

The Smart Panel delivers full pump controls in one compact location with an easy-to-read display.

Darley® Times

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New ODIN “ATP FOAM FLURRY” Patented Integrated Odin Foam has a new foam proporBody / Tanks by PolyBilt tioner to add to the line of Darley

division of Darley® acquired in 1997.

ODIN FOAM

products. The “ATP FOAM FLURRY” is our most economical proportioner to get foam into your fire fight! Aroundthe-pump systems have been popular for years in the wildland fire scene, but have never been made to this standard or with this ease of operation. The “ATP FOAM FLURRY” works without 12v power – no amperage issues for small pumps. Some of the differences of our system: Makes around-the-pump foam All brass construction – no plastic proportioning economical. Remote mount operation placard Fast adjusting variable control ball valve Capable of .5% injection rate up to 100 gpm It is a fact that foam will reduce time in your knockdown and mop up. For your next Darley portable pump purchase, or for retrofitting your current pump, the “ATP FOAM FLURRY” will deliver foam cost effectively. Simple-to-install and operate! For more info on the “ATP FOAM FLURRY”or any Odin products, please contact Seth Klobassa or Dave Maier at Odin Foam, 319-987-2226. Odin Foam is a

Available payload is a key concern when considering initial attack or compact fire and rescue apparatus. PolyBilt bodies with integrated tank designs make sense as common tank and body walls are allowable offering space and weight Peter Darley savings. Chief Operating Officer This baby blue apparatus built for Youngstown, peterdarley@darley.com PA features our PolyBilt co-poly body with plenty of carrying capacity including seven large storage compartments and a 300/25 integrated water/foam tank. An Odin Cobra cross-mount CAFS system featuring the Darley model 2.5 AGE 250 gpm/250 psi pump system make this unit a very nimble and powerful machine.

DARLEY DIVISIONS

ODIN “ATP FOAM FLURRY”...$525

OHLER PUMPS

Multi-Purpose Water Treatment Technology Darley has designed a series of water treatment systems for First Responder use. The Versa Pak A features the latest water treatment technologies utilizing Darley’s unique system of advanced oxidation and combined filtration for emergency response fresh water purification. The Versa Pak B features the latest in Decontamination and Surface Sanitation without the use of chemicals. Both modules are provided in rugged compact poly cases for easy transport and deployment. Versa Paks are battery-powered and rechargeable with solar, 12, 24, 120 or 240 volt power supply. Visit www.purifiresystems.com or contact Peter Darley or Yi Meng (Max) at 800-4-DARLEY for additional information on this exciting new product. ®

SYSTEMS

Versa Pak A features the latest water treatment technologies.

DARLEY DEFENSE

PuriFire Versa Pak Systems

PolyPak CAFS pumper for Youngstown, PA.

POLYBILT

PolyBilt® is an LLC owned by Darley® & ProPoly of America.

New Darley Defense Team Shines at the Shot Show

Darley’s Shot Show booth drew huge crowds.

We are positioning our team to capture several major opportunities and we are working with our vendors to derive more competitive pricing. We have also recently added four new team members. George McCullough joined Darley as our Defense Division Manager in the fall of 2011. George comes to us with an extensive contracting and military career. A West Point graduate, George is building our outside sales team and making sure that we execute on our defense initiatives. In 2012, Darley added Mario Cockrell who will lead our business into Ft. Bragg. Jeff Freeman and Josh Knighten were added to engage the Navy and the Marine Corps on the West Coast, respectively. Our new team members will enable us to capture business previously untapped. We look forward to the new contacts and relationships that they will develop on behalf of the Darley Team. Last year, we kicked off Darley Defense Days – a tradeshow with Darley’s key strategic vendors held on base for a unit that is deploying. The purpose of this event is to bring the subject matter experts in close contact with the user and the buyers of the equipment. In 2012, we will be exhibiting at over 20 defense tradeshows and have 10 planned Darley Defense Days! Mark your calendars for the next one on March 22 at Joint Base Darley Defense is a division of Darley started in 2008. Lewis McChord (JBLM). GS-07F-8908D

Ohler Pumps is a division of Darley® acquired in 2007.

Darley® Times

Versa Pak modules are provided in rugged compact poly cases.

www.darley.com • www.edarley.com

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JUST ASK ENGINEERING Question?

helicopters equipped to carry 700 gallons of What new developments are underway water and, equipped for high rise firefighting? with our HE64R series Asked by: Bo Zhang, Darley China pumping unit, are able to achieve impressive Michael C. Ruthy knock-down capabilities VP Engineering in tall structures. They’re High rise skymikeruthy@darley.com on YouTube if you want scrapers present to take a look. particularly difficult fire fighting The latest development in high challenges. Recent tests conducted rise fire fighting is Drone Aircraft. by Darley in conjunction with the The Darley Stinger is a compact, Shanghai Fire Department have shown remotely controlled helicopter, remarkable solutions to some of those about 1 meter in diameter Helicopter firefighting isn’t just for challenges. In construction projects, Darley delivered high-pressure water and CAFS from 70 stories when deployed, which can Wildland applications anymore. for instance, sprinkler systems may not with our AutoCAFS EMBC. relay fire ground information be fully operational. back to the command We were allowed to conduct tests in a structure with post in real time. an approximate height of 250 meters (70 stories) to With its sophisticated verify the response capability in extreme conditions. instrumentation and In comparison, an NFPA 1901 pump can push water up capabilities, it can fly around 30 stories with an effective stream at the end. The Darley Stinger offers highto any story of a high These tests were performed with specialized equipment definition video as well as optional rise building, and and custom built thermal imaging and bio detection. with infrared cameras, apparatus. Our testing showed that high- determine which floors are in danger. pressure water and CAFS could The Darley Stinger not only can be be successfully deployed and equipped with HD live video, but also discharged at that height, and thermal imaging, radiation and hazmat our special wye draining system detection, and a host of other features. The world is getting taller. Cities are worked well. Draining the hose lines raises serious safety concerns getting taller. The physics of firefighting that were addressed successfully. won’t change. Our demand to respond The Helicopter Pumper is to events in taller buildings will only an interesting alternative. Our increase in coming years. As we learned in The Darley Stinger is ideal for The CAFS quality was enhanced in high rise testing. partners at Kanrus are delivering Shanghai, preparation is the key. all first response applications.

Answer.

Darley Awarded Major Pump Contracts for the Department of Defense W.S. Darley & Co. has been serving the US Department of Defense for over 80 years. During World War II, Darley provided thousands of pumps and hundreds of fire apparatus to the US Army and US Navy. At the end of the war, these pumps and trucks were left throughout the world and became a springboard for Darley’s international business, which today can account for as much as 50% of our core fire business in a given year. In the past 30 years, Darley pumps have been used on most major military contracts for fire apparatus including the P18, P22, P23, P25, P26 as well as the TFFT and HWATT programs. In 1994, Darley was awarded the P100 contract with the US Navy. Since that time, Darley has delivered more than 5000 pumps to the US Navy, US Coast Guard and more than 35 other navies around the world. According to a US Navy spokesperson, “The Darley P100 replaced the Hale P250 pump and as a result of that change, we were able to shut down our maintenance and repair facilities that were needed to support the P250.” In 2011, the Navy renewed the P100 The P6 was recently featured on contract for five years. the cover article in Coast Guard In 2001, the US Coast Guard (USCG) awarded Darley the P6 contract for dewatering magazine. pumps. These are used on virtually every USCG Vessel for saving ships in disastrous situations. In 2002, Darley was awarded the coveted “SOS” Award after the P6 was used to save a ship off the coast of Alaska by pumping water from the P6. All members of the sinking vessel survived long enough to be rescued. In 2011, the USCG awarded Darley the P1 contract for similar pumps that are deployed from helicopters. Darley’s Ohler Division recently delivered over 2,000 The Darley P1 and P6 P125 pumps to the USMC and US Army for fuel and pumps have been used by the US potable water transfer. Darley has Coast Guard and other foreign Coast Darley continues to look at developing products delivered over 5000 Guards for the past ten years. At least The Darley P100 was used P100 pumps since 1994. one is on every vessel. for the US Department of Defense as a key initiative. on the USS Cole disaster. 1-800-4DARLEY • 1-800-323-0244

Darley® Times

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From the Office of

Darley Selects JD Edwards to Better Serve Customers

BILL DARLEY I can’t accept not trying! And wherever I go, I’m going with my heart. I’ve tried my entire Bill Darley career at Darley and Chairman of the Board in my personal life to E: billdarley@darley.com C: 708-902-0021 listen to people first – then listen, suggest, decide or listen more, and now more than ever that’s important due to all of the challenging changes at Darley. Did you ever see a fish mounted on a wall with its mouth shut? It could have been easy this month to say I’m not going to write a column. However, Newton’s Law of Inertia immediately came to mind “objects at rest tend to stay at rest.” So keep moving! Five years ago I made a note as follows: If the student surpasses the teacher, that is an honor to the teacher. I now feel that is happening at Darley – that’s good! At Darley and in our personal lives, it’s important to question everything, to take nothing for granted, and always to seek the truth. A lot is written about ethics which all boils down to what we do and decide each day. As Thoreau commented, “Shall I go to heaven or a-fishing.” I concluded heaven can wait. I have also noted with a smile years ago the following about retirement! It’s half the money (or less) and twice the spouse! (With Fran, that’s wonderful). Why did God make the world round? So you couldn’t look too far down the road – that’s okay. Have a great 2012 – it’s opportunity time! I promote all of you to be iconoclasts – “they do what others say can’t be done.” How? By seeing things differently. A closing thought – do not let what you cannot do interfere with what you can do. Congratulations to Bill and Fran Darley on their 25th wedding anniversary. They celebrated the day with their entire family by preparing and serving food at a soup kitchen for the homeless in Chicago.

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Darley® Times

By: John C. Long, IT Director If you were to take a look at our Strategic Direction, you would see that one of the areas that we focus upon is Technology. This includes much of the infrastructure that we use for running our business. Thanks to our Darley Demanders, our business has grown tremendously over the past few years. During that time we also acquired our Odin Foam Division and our Ohler Division. Each division was running its own separate ERP system. The systems either did not talk to each other or shared information on a very limited basis. We determined it was time for a new ERP system that could Darley’s new Enterprise Research be used by all divisions of the company and that would be Planning (ERP) System is scalable for our anticipated growth. highly scalable toward future growth. After a fairly extensive search and vetting, we selected Oracle JD Edwards Enterprise One. We started the first phase of implementation in March of 2011. We went live in our Itasca Corporate headquarters in October 2011. We are now beginning the second phase of the implementation at our Chippewa Falls, WI and Janesville, IA locations. Some have compared installing a new system to getting a root canal. It is expensive, invasive, and painful. Sometimes there are complications. Sometimes the pain lingers on after the procedure is done. But, in the end, the pain is gone and the tooth is saved. We have gone through this in Itasca. Most of the pain has gone away. We are now starting to be able to take advantage of some of the new functionality that this software offers. Our customers are now seeing a new and improved invoice document and a new monthly statement. It is now much easier for us to send documents by e-mail. The software has the capability for our customers and suppliers to connect through a portal. They will be able to use the portal to check on their orders. We don’t have the portal turned on yet. That might not come online until after we have the main features of the software up and running in all locations. This is just one of our continuing investments in technology. Our engineering department has been heavily involved in a new program to analyze and improve the design of our pump impellers. We at Darley will continue to move forward in all areas of our Strategic Direction so that we can continue to serve the world’s first responder and tactical communities by providing highquality, safe, and innovative products.

EMPLOYEE PROFILE Shane Sullivan began his career at Darley as an engineering intern in May 2007. One year later, he joined us as a full-time Design Engineer after graduating from UW Stout with a Bachelor’s degree in Engineering Technology Mechanical Design. Shane continued his education while working at Darley and earned a Master’s Degree in Manufacturing Engineering in 2010. According to Shane, “Working for Darley has not only been educational but extremely rewarding. This family-owned business displays a level of commitment to its customers and employees that is unmatched in the industry. It is great to work in an engineering department that strives to put out the highest quality products to the fire fighting industry. I have learned a lot in my time here and look forward to many more years working for Darley.” Shane has been advancing in his personal life as well. In October 2011, he married his long-time sweetheart Lauren. They live in Chippewa Falls and together are raising their son, Ryder. When he’s not designing pump solutions for our military and OEM customers, he enjoys biking, snowboarding, and spending time outdoors with friends and family. www.darley.com • www.edarley.com

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PUMP SCHOOL & CAFS ACADEMY PUMP SCHOOL Darley provides a comprehensive class that covers everything from pump theory to handson maintenance and repair of Darley pumps and accessories. Pump School is absolutely free. Students only pay for transportation, room and meals. All OEM and Service Centers are encouraged to attend at least every five years. Classes are held the first full week of May and October each year. Call Elesha Schimmel at 1-800-634-7812 for more details or to sign-up.

CAFS ACADEMY The annual Darley CAFS Academy is a great way to learn how to maintain, service and operate your CAFS. Cost is free to all pump school attendees or only $75 for the 2-day school, $50 for a 1-day pass. Contact Troy Carothers at cafs@darley.com for more details or to sign-up. Apr. 30 - May 2 May 3 - 4 Oct. 1 - 3

Pump School - SOLD OUT CAFS Academy Pump School

October 2011 Pump School graduates.

A LOOK AT A NEXT GENERATION DARLEY

Sophie Darley Hi, my name is Sophie Darley and I am 17 years old. This summer I was fortunate enough to have the amazing opportunity to go to Ecuador with my Dad on a medical mission trip. We went to remote poor towns outside of Quito. The trip was the most eye-opening experience of my life. While in Ecuador, we helped by taking vital signs, making patient files and my personal favorite, giving fluoride treatments to kids and then getting to play with them while their parents saw the doctors. The people in Ecuador were so appreciative of our help. It made me feel good to help them. I would like to be a teacher when I grow up. For the last 6 months, every day after school I’ve participated in a student teaching program with first grade students. This trip solidified my feelings about this career path. I think a job where I’m helping kids would be the best and I would love getting up for work every morning. After experiencing this poverty, I feel so blessed for everything I have been given in life. If you ever have a chance to do something like this, I would highly recommend that you do it. Sophie Darley is the youngest daughter of Paul & Heidi Darley. 1-800-4DARLEY • 1-800-323-0244

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DARLEY INTERNATIONAL Darley Trains Australian Customers

The Australian Fire Service has been an important market for Darley for over 40 years. Darley pumps are prominent in this market. Most of the major cities and most county fire services rely on Darley pumps for ease of operation and service. Darley Australia, based in Adelaide, SA is led by Trevor Wing. In the Darley family tradition, Trevor has recently expanded the operations with the addition Lairy Normand and Damian Wing of his son, Damian. Recently, Lairy Normand with students from Adelaide. traveled to Australia to conduct service training for many of our major customers. Lairy comments, “I even had Lairy Normand shown with students seasoned mechanics mention they learned something from Melbourne Fire Brigade, new (you can teach an old dog new tricks).” Tasmania Fire Service and A.C.T.

New JDC Compact Eco Pumper for UK John Dennis Coachbuilders (JDC) is the largest builder of fire apparatus in the United Kingdom (UK) and they are our partners in PolyBilt Europe. Over the past five years, most of their customers have switched from aluminum bodies to PolyBilt. As in the USA, many UK fire brigades are looking to a new style of multipurpose vehicle and JDC The new JDC EcoPumper is just what many has delivered with their new EcoPumper series that features a Darley UK customers have been looking for to meet their unique needs. midship mounted HSP pump. According to JDC Managing Director, Alan McClafferty, The Darley HSP 250 delivers “Our customers love the new Poly Lite body and Darley pump performance in a compact package mounted under the performance. They can now do more with less. We are looking officer’s side compartment. at export markets.”

Crimson Transformer Ideal for Santiago, Chile Crimson recently delivered a Transformer pumper with a Darley PSP pump to the capital city of Santiago, Chile. Sold and serviced by Crimson dealer Ferexpo S.A. Santiago is a unique major city protecting four million citizens with a solely volunteer brigade! Captain Sebastian Mocarquer of the Santiago FD The Crimson Transformer comments, "Our new heavy rescue truck was designed was found to be ideal for one of to improve our safety levels, gain higher efficiency the largest cities in South America. levels and enhance our operational capabilities, performing in both rescue and fire ground operations. The key for combining all of the aims was to choose a Transformer equipped truck, so we could fit all of the necessary gear without compromising valuable space in the truck."

Darley Sales Rep Survives Nightmare in Uganda In November 2011, Darley Sales Representative Ed Wright visited Uganda while on a humanitarian mission to help train local fire services on EMT and firefighting. While there, Ed and his team found themselves at the mercy of armed bandits. They were driving from the airport to Mubende, loaded with much-needed medical equipment and teaching supplies when they were ambushed. Armed bandits stopped them on the highway. Ed says, “All our money and goods were taken. It is rather humbling to have a machete held to your throat while you are being restrained on the ground.” Amazingly, no one was injured and the police acted quickly and apprehended the bandits. Ed comments, “The police obtained a sniffer dog from a neighboring town's barracks and had four of the five bandits arrested. Most of our items and money were returned within hours — wildly unheard of in that area of the world. I pray for their souls, as Ed Wright shown with firefighters in Uganda. they face a very dark and brief future under Ugandan law.”

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Check Out Darley on Facebook Up until the 1990’s, Darley’s primary way of marketing equipment was through our catalog, but in today’s changing world, our approach has become much more multi-channel with the addition of a stronger outside sales team, e-commerce websites and now, social media. Facebook has in excess of 800 million users and is growing. Since this past fall, Darley has added over 20,000 new friends to our Facebook pages. Be sure to “Like Us” on all the Darley Facebook pages and learn about trade shows Darley will be attending, new product announcements, exclusive sales, industry news, company events and the latest Darley Sweepstakes. Join the Darley community at: facebook.com/edarleycom facebook.com/darleydefense facebook.com/wsdarley

PLEASE VISIT US AT THESE UPCOMING TRADE SHOWS AND EVENTS

2012 Trade Shows Apr. 19 - 21

FDIC

Indianapolis, IN

May 5 - 9

Ontario Fire Chiefs

Toronto, ON

May 18 - 19

NW Fire Expo

Portland, OR

May 18 - 20

PA Fire Expo

Harrisburg, PA

May 19 - 24

Metro Fire Chiefs Conference

Louisville, KY

May 22 - 24

SOFIC

Tampa, FL

June 1 - 3

FDIC - Atlantic

Wolfsville, NS

June 2 - 4

British Columbia Chiefs

Canada

June 10 - 13

Alberta Fire Chiefs

Edmonton, AB

June 11 - 14

NFPA Conference & Expo

Las Vegas, NV

June 14 - 16

NYSAFC Fire 2012

Verona, NY

July 19 - 21

Firehouse Expo

Baltimore, MD

July 22 - 27

Texas A & M Municipal Fire School

College Station, TX

July 30 - Aug. 3

DoD Training Conference

Denver, CO

Aug. 3 - 4

FRI - Fire Rescue International

Denver, CO

Sept. 23 - 26

Fire Rescue Canada

St. John’s NF

Sept. 27 - 29

Modern Day Marine

Quantico, VA

Oct. 22 - 24

AUSA Expo

Washington DC

* This is a partial list of trade shows. Darley will exhibit at over 85 trade shows this year.

We welcome your comments, suggestions and questions for upcoming issues of the Darley Times