Darley Times 2018 Fall/Winter Issue by Darley

TRUSTED WORLDWIDE SINCE 1908 Fall/Winter 2018 | Volume 28, Number 2

W .

DARLEY & S.

President’s Message Page 2 We Switched to Darley Pumps: Boston, MA FD Page 2 Featured Product: PSM 1500 Pump Page 2 Darley Expands Sales Force Page 3 What’s New in Darley’s Other Divisions - Equipment, Defense, ODIN® Foam, Fireboy®-Xintex®, Ohler Pumps and PolyBilt® Page 4 Just Ask Engineering: Why is the Drip Rate Between 5-60 Drops? Page 5 Primo Supply Sell Thousands of Darley-Davey Pumps Page 5 Darley Sets New World Record Page 5 From the Office of James Long Page 6 Ryan Darley Becomes a Professional Firefighter Page 6 Employee Profile: Samika Thompson Page 6 Darley Pump School & CAFS Academy Page 7 A Look at a Next Generation Darley: Kevin Darley Page 7 Darley Innovation News: Darley Corporate Video, Boxed Water, Smart Fire Fighting Community Page 7 Vendor Spotlight: Turtle Plastics Page 8 Big Ideas from Sold! Page 8 Edarley.com Works for You Page 8 Industry Calendar Page 8

CONTACT DARLEY Pump Sales Phone: 1.800.4DARLEY • 630.735.3500 Ohler Pump Co. / ODIN® Foam Phone: 319.987.2121 Parts & Engineering Phone: 1.800.634.7812 • 715.726.2650 On the Web www.darley.com • www.edarley.com The Darley Times is published by Darley U.S.A. Headquarters: 325 Spring Lake Dr. Itasca, IL 60143-2072

I SO

IN THIS ISSUE

A Newsletter For Our Customers, Employees & Friends

00 01 Cer t#: 10

BBB RATING: A+

William J. Darley Leaves His Mark Former W. S. Darley & Co. President, CEO and Chairman Bill Darley passed away peacefully at his home surrounded by family on April 17, 2018. He was 89 years old. Bill worked for Darley since 1950 and became president in 1962. He retired in January 2010 as CEO after 60 years of service but stayed on as Chairman of the Board for another 5 years. He truly left his mark. Truly a world traveler having visited over 135 countries, Bill spent his life learning and mentoring those around him. He was well known for his wisdom and quotes. He served in a leadership capacity in numerous industry and charity organizations. Bill earned his Mechanical Engineering degree from Purdue University, but he was a salesman at heart. He raised 8 children with his first wife Jeanne who died of cancer in 1981. He went on to marry Fran several years later after seeing her at St. Luke Church where he was a lector. Together they were proud grandparents to many. Bill was a family man, but his passion was the fire service. He loved serving others, especially our customers and those Bill and Fran Darley most in need. He was President of Fire Apparatus Manufacturer Association (FAMA) in 1990 and was named the Industry Star Achiever in 2000. He also served on the IAFC’s Foundation Board, the NFPA 1901 Committee, CFSI board and Dominican University’s Board of trustees, to name a few. Bill was a mentor, leader and inspiration for friends, family and co-workers alike and made Darley the amazing place to work that it is today. He will be greatly missed by all who knew him. He touched and helped so many. The Darley family was greatly touched by all those who attended his funeral services in River Forest, IL and at the FDIC in Indianapolis. Thank you! Bill will be inducted into the National Fire Heritage Center’s Hall of Legends, Legacies and Leaders on October 8, 2018 in Emmitsburg, MD. For more information visit www.billdarley.com.

General Ray Palumbo Joins Darley Board Darley is pleased to announce that Lt. General (Ret) Raymond P. Palumbo has joined the Darley Board of Directors. General Palumbo replaced Admiral (Ret) Joe Maguire who resigned on September 1, 2018 to head the National Counter-terrorism Center, coordinating the fight against terrorism while overseeing an organization of about 1,000 people. Gen. Palumbo recently retired from the US Army where he was the Deputy Under Secretary of Defense (Intelligence) for Warfighter Support, and simultaneously served as Director, Intelligence, Surveillance, and Reconnaissance Task Force. He served on the Darley Defense Advisory Board for two years prior to his appointment on our corporate board. Board Chairman Paul Darley commented, “We are honored and humbled to have Ray Palumbo a man of Ray’s caliber join our Board. It’s been on honor to work with him over the past few years. He brings an incredible wealth of knowledge in the areas including intelligence, surveillance, and reconnaissance (ISR) which are critical to our warfighter customers.” General Palumbo replied, “Darley is a professionally run company and it is a privilege to serve Darley and our warfighters.” A native of Windber, Pennsylvania, he was commissioned as a Second Lieutenant in the Infantry upon graduating from West Point in 1981 with a Bachelor of Science Degree. He later earned a Master of Science in Administration from Central Michigan University, and a Master of Strategic Studies from the United States Army War College. His awards include the Distinguished Service Medal, Defense Superior Service Medal, Legion of Merit, and the Bronze Star Medal. Ray and his wife Alice reside in Virginia and have four grown children and five grandchildren.

DARLEY TIMES From the Office of

PAUL DARLEY

Are You Leaving Your Mark? My father Bill Darley loved to say, “A legacy isn’t something you leave behind. It is something that you build each day. Ultimately, you will be judged not on how successful the company is under your team’s watch, but on how successfully the next generation takes the reigns and works together on making the business a success.” Like many things that Bill said, that stuck with me and I know it did with my siblings and cousins, too. He truly left his mark in so many ways. As a fourth-generation family business, we know the survival statistics (less than 3% of companies make it to the fourth generation) and we realize the importance of our legacy and being good stewards. The older my generation gets, the more important this becomes. We often ask, “Are we making our mark?” I have so many fond memories of Bill. I distinctly remember a management meeting about 25 years ago, when we all filled out surveys that included this question: “What is the purpose of our business?” Every manager except one answered that our primary purpose was to make a profit. We looked around the room at each other, wondering who didn’t get it; that person ended up being my father. “We are about serving our customers, creating good jobs and giving back,” he said. “If we do that, the profits will come.” The room was silent. He was right. Today, we run our business largely on this guiding principal – we call it – The Darley Way. As I think of the firefighters and warfighters that we serve, each is making their mark through service to society. It’s an admirable profession and these men and women are truly making their mark each and every day. It’s an honor and a privilege to serve them. As you start to ponder your legacy, think to yourself: What is the best use of my talents? Of my life? Bill’s parting advice would be for you to find a way to leave your mark on this world to make it a better place. You’ll find contentment as you do. We empower our team members to work to create raving customers by having your back in all our dealings. If you ever feel we’re not delighting you, I hope you’ll let me know. Thanks for the opportunity to serve you.

Paul C. Darley President & Chief Executive Officer pauldarley@darley.com

NEW AD CAMPAIGN FOR 2018

Boston Fire Dept. Switches to We switched to Darley Pumps DARLEY PUMPS

In 2017, more fire departments switched to Darley Pumps than ever before. There are a lot of reasons for this movement, but one of the reasons is our warranty. Darley offers the longest and most comprehensive pump warranty in the fire service - one of the many reasons so many are demanding Darley Pumps. Our six-year warranty includes three years of INDUSTRY’S LONGEST PUMP WARRANTY labor. 6 We can offer the industry’s longest 3 pump warranty because our pumps are high-quality, American-made products manufactured under ISO:9001 standards and certified by UL. Warranty claims are Darley’s second featured customer is Boston made on far less than 0.5% of the pumps FD who recently took delivery of 23 Darley PSM 1500 Pumps on pumpers built by E-One. we build. The second ad in our “We Switched” campaign features Boston (MA) FD as another customer that made the switch to Darley pumps. Boston FD recently took delivery of 23 new E-One pumpers equipped with the Darley PSM 1500 (see below article). You have enough to worry about. Your pump’s performance shouldn’t be one of them. To learn more reasons why your department should switch to Darley pumps, visit www.darley.com/we-switched. BOSTON, MA, FD RECENTLY TOOK DELIVERY OF 23 NEW E-ONE PUMPERS EQUIPPED WITH DARLEY PSM 1500 PUMPS

We can offer the industry’s longest pump warranty because our pumps are high-quality, American-made products manufactured under ISO:9001 standards and certified by UL. Warranty claims are made on significantly less than 0.5% of the pumps we build.

YEAR

MANUFACTURER’S

WA R R A N T Y YEAR

PARTS & LABOR

You have enough to worry about. Your pump’s performance shouldn’t be one of them.

LEARN MORE REASONS WHY DEPARTMENTS ARE SWITCHING AT DARLEY.COM/WE-SWITCHED PUMPS@DARLEY.COM • DARLEY.COM • 1.800.4.DARLEY • @WSDARLEY • #DEMANDDARLEY

Darley PSM 1500 Midship Mounted Pump Single Stage, Single Suction Impeller, Compact Design

6 YEAR

MANUFACTURER’S

WA R R A N T Y

3 YEAR Most fire fighters in today’s world recognize that the old concept of “the bigger the better” doesn’t apply to pumps mounted in fire trucks. Sure they want as much flow and pressure as possible but much of the focus in the last decade has been on better efficiency and keeping pump compartments as compact as possible while still making them accessible. Darley’s engineers recognized the value of this concept years ago when they designed the PSM (P = series 1000-1500, S = Single impeller, M = midship, split-shaft pump). The Darley PSM has grown to be a first choice for many FDs and OEMs seeking the flexibility of our compact & module design. Features on the pump include, but are not limited to: • Helical Cut Gears: Strong power transference, noise reduction and long life. • Vacuum cast impellers for maximum efficiency • Broached impellers, splined shafts and silicon carbide mechanical seals for maximum durability • MagnaTransTM transmission with a torque rating of 19,230 lb-ft: the strongest on the market • AutoCool™ Transmission Cooler: Cools gear case by convection with cooling plate with no chance of contamination • Transmission Dip Stick and Powder Coated Transmission Interiors: Conveniently check the oil level with the transmission dip stick • Powder coated transmission interiors to eliminate moisture Contact pumpsales@darley.com for further details. PARTS & LABOR

www.darley.com

DARLEY TIMES

DARLEY EXPANDS SALES FORCE ACROSS ALL DIVISIONS

Team Darley Welcomes Additional Sales Representatives

At Darley, we believe every Team Darley member is responsible for sales regardless of the job description they fill or the title that appears on their business card. Darley’s sales force consists of about 100 full-time and part-time employees, independent contractors, business development people and sales support personnel. To support our growing customer base, Darley continues to add to sales and business development personnel to Team Darley. We welcome our new team members!

Pump Sales Team Expands Domestically and Internationally CHRIS GANNON is the Regional Sales Manager for Latin America & Caribbean resides in Bolivia 22 years in the industry as a national fire chief, government advisor, and is a specialist fire department reformer. JOSH DANCEY is the Southeast Region Dealer Development & Municipal Sales Manager. 22 year career firefighter, 20 years with City of Charlotte 13 years as an engineer/driver. Resides in North Carolina with his wife and three children. MARC MAISONNEUVE joined Biernat Fire three years ago and helps represent Darley pumps in the Quebec region. He speaks French and Chris Gannon English and brings great sales experience from the beer industry. Marc has a football and military background; and is currently serving with the Canadian Air Reserve. He lives in the Montreal area, and has already established good industry connections. WOODY MATTHEWS is the Western Region Dealer Development & Municipal Sales Manager. 13 years sales and sales management experience, created bid processes, training programs and assisted fire departments with evaluations. He resides in California with his two sons. BRUCE IRELAND is the Midwest Region Dealer Development & Municipal Sales Manager. 18 years experience in growth strategy, production, marketing, sales and account management. Resides in Texas with his wife, four children and four grandchildren.

Josh Dancey

Marc Maisonneuve

Woody Matthews

Bruce Ireland

Chris Bennett

Matthew Harris

Drew Kiechler

Tommy Rebis

Defense Adds More Veterans CHARLES OTHON Defense Inside Sales Representative. Served in the US Army for past 16 years and was a telecommunications operator and recruiter. Originally from Tucson, Arizona, he now resides with his wife locally in the western suburbs of Chicago. CHRIS BENNETT Defense Northeast Region FED Fire & Shipboard Sales. Has overseen marketing and sales efforts of industrial supplies to Charles Othon all branches of the US military. Presently resides in Virginia with his son. MATTHEW HARRIS Defense Southeast Region PM TRASYS Account Manager & Range Systems Business Development. Served in the US Marine Corps for over 26 years as infantryman and Marine Gunner. He resides with his family in Florida. DREW KIECHLER Defense Outside Sales Representative. Served 29 years in the US Army and during that time he served in Southwest Asia, Asia, Europe, North Africa, and Central Africa. He presently resides with his wife, and 3 children in the State of Washington. TOMMY REBIS Defense West Regional Account Manager, Navy EOD & Spec. Ops. Served over 20 years in the Navy in operational leadership positions for EOD Technician. He presently resides with his family in California.

Fire Equipment Hires First Responders LISA BACHAR joined our team in 2017 after 18 years as a first responder and fire inspector. Lisa brings a wealth of knowledge from being a firefighter and paramedic. Prior to coming on board, she worked with the City of Naperville Fire Department and, more recently, the Lombard Fire Department. Lisa is organized and a great team player. One of her goals is to make sure that every customer feels good about the contact she’s had with them. Lisa enjoys fishing, summer festivals and the time she spends with her new husband, Dave. Scott Menaker SCOTT MENAKER is the most recent addition to our team. Scott comes to Darley with a Lisa Bachar strong customer service background. Scott is customer focused, organized and thorough. Since joining our team in April, he has already scored high grades from customers and Team Darley members alike. Scott has proven to be a quick learner and truly gets satisfaction from serving our first responder customers. He has the ability to find solutions to our customers’ needs that leaves them feeling good about their Darley experience. Scott and his wife, Hayley, enjoy camping, playing board games and walks with their dog, Pearl.

www.edarley.com

DARLEY TIMES

SEE WHAT’S NEW IN DARLEY’S OTHER DIVISIONS eDarley Works for You

You’re used to a great experience shopping for firefighting equipment on eDarley.com. We know that a large portion of the time, you’re buying products that you’ll use on the job. When it is your job to buy, things need to work. Darley has spent the last year focusing on making eDarley a great place to buy products you’ll use at work and easier for those whose job it is to buy those products. For example, now you can order using your tax exempt status, or request a bulk purchase quote via the website for your cart right on the spot. Whether you are buying for your department, company or other organization, you can most likely benefit from setting up an eDarley. com account for your organization. Ask your Darley rep about these great features and more. Getting set up is easy. Just ask your rep or visit www.edarley.com/business-accounts to request your account today.

New ODIN Foam Refill System Odin Foam recently designed a simple to operate and easy to install Foam Refill System. With simplicity, price, and safety in mind, you can now refill your foam cell without having to climb on your truck to manually fill the tank. The system is designed to lift foam up to 10 feet and deliver 4-6 GPM of foam, allowing for quick refill of your truck’s foam cell. For more information, contact ODIN Foam at 319-987-2226 or online at OdinFoam.com.

The Foam Refill System flow 6 gpm up to a 10' lift.

Darley Defense Brings Supplier DFND USA to our Warfighter Customers Darley Defense is proud to feature our vendor partner DFND USA. DFND is a premium performance clothing line that bridges the gap between athlete and first responder. The FireDFND gear is made with Tencate Tech T4 proprietary fire resistant fabric which provides the first layer of defense, the first layer of protection and maximum comfort. This remarkable innovation brings ease of wear and flame resistance in an incredibly lightweight functional base layer that can be used to train, used as sleepwear, used for protection and as a uniform shirt. DFND is available through eDarley, GSA, and other contracts. See more at www.darleydefense.com or www.dfndusa.com.

Xintex Carbon Monoxide Alarms Over One Million Units Expected for Portable Generator Market

Fireboy-Xintex has been working with several portable generator manufacturers to supply a CO Shutoff Module per the new UL and PGMA standards. The module will shut off the generator automatically if CO reaches dangerous levels, is weatherproof, mounts on the unit and has an extended life for long storage periods. Annually 86 people die as a result of CO poisoning related to portable generators, caused by operating the generator in an enclosed space or where fresh airflow is restricted. Fireboy-Xintex expects these units to be a big part of business in the future. Other potential applications are gasoline powered The CO portable water pumps, pressure washers, shutdown device is weatherproof, mounts etc. We have shipped over 40,000 units to on the unit and has an date. Visit www.fireboy-xintex.com for more extended life. product information.

Ohler Develops Next Gen Sprinkler System for FEMA

Innovative Technology, High-Strength, Impact & Corrosion Resistance

Darley was invited to design a Next Generation FEMA Tank and Pump System (TPS) intended to be internal to the Mobile Housing Units. The goal for this design was to provide a unit that was simple to use, simple to install, and cost effective. During the month of May, Darley was invited to Selma, AL to take part in a full week of events focused on temporary housing and testing of the Next Generation TPS design. Darley’s Next Generation TPS was installed and validated for fit, form, and function. The system was well received by FEMA and a limited production run of the Next GEN Rob Bond and Dan Miller TPS is planned for Q1 2019. at testing in Selma, AL.

Darley recently delivered a “Beast” Attack Pumper to the Wilson Township Fire Department in Alpena, Michigan. This specialized version of the WASP Pumper includes a PolyBilt Integrated Poly Body with 25 gallon Foam and 300 gallon Water tanks. At the heart of this little monster is a 1500 GPM/120 CFM Darley PSMC AutoCAFS package. The Super Single Tire and Wheel and suspension lift package provides for increased ground clearance and special gearing provides for increased power for “Go Almost Anywhere” capability.

Call to arrange a demo today!

WASP pumper includes a PolyBilt integrated Poly Body.

www.darley.com

DARLEY TIMES

JUST ASK ENGINEERING Question?

Tim Dewitz, CMfgT Sr. Engineer Mfg. Team Lead TimDewitz@darley.com

Why is the drip rate between 5-60 drops on Darley pumps equipped with packing rather than a mechanical seal such as our Darley P100 pump and P6 pumps that you build for the US Navy and US Coast Guard? Asked by: DCC Chief Petty Officer Jim Wingate, US Coast Guard

Answer.

We have found that if the drip rate is less than 5 drips per minute, not enough water is passing through between the packing and the shaft to properly lube and cool the area. It will also act like a brake on the shaft - making it hard to turn and more difficult to start the engine. Without enough drip rate, the friction between the rotating shaft and the stationary packing will cause the shaft to wear quickly as well as heat up the shaft and packing to the point of melting the lubricant out of the packing. If the pump is run long enough without enough cooling, it can even heat the shaft to the point that it will cause damage to the shape of the shaft. If the shaft becomes worn, or misshapen (out of round), the packing drip rate will not stabilize, blowing the packing out very quickly and too much water will then flow through. Too fast of a drip rate can also be bad. The 60 drips per minute is a little more forgiving than the 5 drips per minute, but should still be used as a limit for a maximum drip rate to be allowed. Packing that is adjusted too loose can allow air to be sucked in through the packing during priming, reducing the height that the pump can be primed at. This will also negatively affect

DARLEY DEALER SPOTLIGHT

Primo Supply Sells Thousands of Darley-Davey Pumps

Many with Remote Start for Protection Against Wildfire Founded in 1998, Western DataLynx (dba Primo Supply), in Shingle Springs, CA, has grown to become the largest distributor for Davey firefighting pumps for residential use in the U.S. With the increasing devastation of the year round California wildfires, their mission is to proPrimo Supply located in Shingle Springs, CA. vide homeowners with the tools necessary to protect their family and property during wildfire events. Over the past two decades Primo has grown to provide professional grade equipment to homeowners, ranchers, industrial users, government agencies and the military. Their newest product launch is the NEW Davey Remote Start Fire Fighter (RSFF) featuring an 8.4HP Honda iGX270 engine and a 4G LTE Verizon Wireless interface to control pump start and stop, battery status and general statuses. The pump can be controlled and monitored remotely with a 4G LTE smartphone, utilizing preset engine speeds to operate sprinklers, irrigation and remote water transfer operations. Also available are optional heat sensors that can trigger the pump to start automatically when installed around the eaves of a home. For more information, contact The Remote Start Firefighter Dave at sales@primosupply.com or allows users to control the at 866-626-7867. pump from a smartphone.

www.edarley.com

the pump performance if the pump is able to be primed. When the drip rate starts to exceed the 60 drips per minute (or one drip per second) the speed and force of the water flowing between the shaft and packing can wash the packing material out quickly, creating voids around the shaft. Once voids are formed, water flows through the voided areas very easily, but may not be cooling the packing in other areas. The water flowing through the voided area will rapidly erode the packing from both sides of the void, increasing the Darley’s pump packing is still void’s size until the packing is potentially available on most pumps. completely washed out. It can take several Some customers prefer it due pellets of packing to be injected while the to the ease of maintenance pump is running slow and flowing water, to and reliability. work out all of the voids, once they have formed. Also, without packing all the way around the shaft in the stuffing box, there is nothing protecting against pump pressure forcing the shaft to one side, contacting the stuffing box, and causing rapid wear. As wear increases the space between the shaft and the stuffing box, it will become harder and harder to get the packing to hold adjustment, until it will not hold adjustment at all. When this happens, the pump will need to be rebuilt, replacing at least the stuffing box and shaft. When adjusting the packing drip rate, follow the packing adjustment instructions, 1200504, to adjust as close to the 5 drips per minute as practical. This will allow the longest run-time possible before needing adjustment again.

DARLEY IN THE NEWS

Darley Sets New World Record

What happens when you take industry leading engineering and mix it with the highest quality pump manufacturing process in the world? You end up with a product that far exceeds customer expectations, Darley’s Big Zeus fire pump. Darley’s manufacturing team in Chippewa Falls, WI fabricated the highest performance vehicle mounted (drivetrain powered) fire pump of all time. How does Darley continue to do it? Darley uses the skills and knowledge of the entire organization when Big Zeus Guinness World Record Certificate “going to the drawing board.” From machine operators to pump test technicians, engineers and executives, many Darley employees had a hand in developing the finest pump in the fire service. The Big Zeus industrial rated 6000 gpm (22,710 lpm) is the highest flowing midship fire pump on the market (with a Guinness world record) and the smoothest operating industrial fire pump of all time. The fire pump was on display at the Texas A & M (TEEX) industrial fire school where it was a spectacle for all to see. The pump had a stream profile that was tighter, longer, and more controllable than many seasoned operators have ever seen. If your department is looking to add a tool to its arsenal that will provide improved effectiveness when controlling large industrial fires, look no further. Darley has developed the Big Zeus to satisfy the demanding needs of the industrial firefighting community. For more information, contact kyledarley@darley.com.

DARLEY TIMES

From the Office of

JAMES LONG

Technology Today, Gone Tomorrow Darley released a new corporate video earlier this year and it got me thinking about our first VHS edition “Why Darley” from the late 1980’s. Back then, it was important to send a message to our customers that Darley was a high-tech company because we used “cell phones and fax machines.” Most of us wore ties to work, nobody knew what a spreadsheet was and co-workers viewed your productivity by the number of pink “Please Call” slips on your desk. Along the way we buried much of the technology from that era including typewriters, Telex machines, dictaphones and adding machines. When I talk to customers about the history of Darley I often comment, “Can you imagine what business was like in 1908 before cars were mass produced and much of the USA still didn’t have phone service?” It’s hard to fathom that we could have run a business today without Outlook, the Internet, social media or even stand-up desks. We had to be more resourceful back in the day, but we accomplished much of the same in just a different manner. There is no doubt that the world moves at a significantly faster pace today and the bar continues to be raised in terms of customer expectations. Technology is fleeting and often short lived. The next generation will look back on this decade and smile about the dated tools we use today. Great businesses embrace technology, but they endure because of their ideas, principles and customer relationships. A customer recently sent us a pristine copy of a 1950 Darley catalog with original mailing envelope. The cover read “42 Years of Success – Founded on Integrity and Service”. No mention of technology. James Long Executive VP, Fire & Defense Division JamesLong@darley.com

Ryan Darley Becomes a Professional Firefighter My name is Ryan Darley and I work in International sales for Darley. This year I was hired as a Firefighter for the city of Plymouth, Minnesota. So far the courses I’ve completed are FF1, FF2, Hazmat1, Hazmat2 and I’ll begin my EMR or EMT classes this fall. I decided to join the department as a vehicle to give back to our community and to learn about the products we sell and the customers we serve at Darley. Going into Fire Academy I thought that I knew a bit about firefighting having been in the industry for 8+ years but was quickly humbled by what little I knew. It all started while I was sitting around the camp fire talking to my neighbor about community involvement and him being on the fire department. He told me about the great people he works with and experiences and rewards that come with being a first responder. I started the process with applications that progressed into agility tests, interviews, a commitment meeting with my wife and the chief, then I was offered the opportunity to be a part of the firefighting family. Fire Academy has lasted 6 months so far and consisted of both mental and physical testing. We were given different scenarios and sent through obstacles (Entanglement, Rapid Intervention, Firefighting, Primary Search, Rescue…) then debriefed on the good the bad and the ugly of how our teams handled each scenario. We took online tests a few days a week after reading our textbook on the different subjects: extrication, hazardous materials, response, Incident Command, rescue tools, pump operations, ventilation, the list goes on. We learned how to tie different knots for different purposes, we hooked up hoses, we put out fires and we studied fire behavior, we learned how to approach a hazmat situation, we learned how to approach a fire, assess the situation and make decisions based on our size up, resources and all the information available. We were loading our mental toolboxes and practicing over and over to make doing the right thing and doing it properly second nature. I’ve learned so much throughout my training and have an even greater respect for all of the first responders who risk their lives to help people they don’t even know. It is a very selfless career and I’ve been blessed to have great leaders and local experts in firefighting teaching me. I look forward to serving the community and being a part of the team that responds to the call when everyone else is running away.

EMPLOYEE PROFILE Samika Thompson Customer Solutions / Accounts Receivable Manager Samika joined Darley on April 3, 1997 in our Customer Service Department expediting and processing vendor invoices. Samika was promoted to Accounts Receivable Supervisor in 2007 and has continued to impress with her abilities to handle many tasks companywide. She has done an excellent job of putting customers first and helping to advance Darley’s strategic initiatives. With her new position as Customer Solutions / Accounts Receivable Manager, Samika will be resolving more customer inquiries, streamlining paper flow processes, focusing on customer credit issues and resolving customer concerns efficiently. Samika comments, “I knew from my first day that Darley would be my home. Everyone was very welcoming and I felt that I belonged here. I love the atmosphere and the sense of empowerment. I strive daily to do my best professionally and personally.” Darley assisted with tuition costs allowing Samika to earn her Bachelor’s Degree in 2011 from DeVry University and a MBA from Keller Graduate School of Management in 2018. Congratulations Samika on this accomplishment! John Gruber, Darley CFO stated, “Samika is one of the high performers at Darley. I have no doubt we could throw anything at her and she could handle it.” In her spare time away from Darley, Samika enjoys traveling. Her goal is to visit a new place (domestic or international) every year.

www.darley.com

DARLEY TIMES PUMP SCHOOL & CAFS ACADEMY PUMP SCHOOL - Darley provides a

comprehensive class that covers everything from pump theory to hands-on maintenance and repair of Darley pumps and accessories. Pump School is absolutely tuition-free. Students pay only for transportation, room and meals. All OEM and Service Centers are encouraged to attend at least every five years. Classes are held the first full week of May and October each year. Call Elesha Schimmel at 800-634-7812 to register.

CAFS ACADEMY - The annual Darley CAFS Academy is a great way to learn how to maintain, service and operate your CAFS. Cost is free to all pump school attendees or only $75 for the 2-day school, $50 for a 1-day pass. Contact Troy Carothers at cafs@darley.com to register. Oct. May May Oct.

1 6 9 7

3, 2018 8, 2019 10, 2019 9, 2019

Darley Darley Darley Darley

Pump School Pump School CAFS Academy Pump School

May 2018 Pump School graduates.

FOURTH GENERATION DARLEY

Kevin Darley For the past few years I have been working in the media industry, a discipline within the field of marketing, serving the Gatorade and Propel sports drink brands. It has given me valuable perspective on how a brand speaks to their consumer, and what that means for a business. When I’m not working - I’m seeking new experiences and ideas. Whether I’m golfing, going to Jiu Jitsu or Yoga class, I try to keep busy with things I find interesting. The list of things I want to do keeps growing. Being a Darley is a unique experience to say the least. The Darley family shares a common purpose and history, which brings us together in a rare way. I feel very fortunate to be a part of this. My father, Peter, and brothers, Matt and Will, currently work at Darley. There are currently 32 fourth-generation Darley family members who are descendants of William S. Darley.

www.edarley.com

DARLEY INNOVATION NEWS Darley Pays Tribute to America’s First Responders in New Corporate Video Darley is proud to release our all new corporate video. Shot on location at our facilities in Chippewa Falls and Itasca, the video is envisioned as a tribute and a thank you to our customers across all divisions of Darley. The theme of the video is the inspiration we at Darley take from the hard work and sacrifice of Warfighters and First Responders. You can watch the video on the home page of Darley.com, or on our Facebook page. We’d love to hear what you think! View our corporate video on www.darley.com.

Darley’s new corporate video on darley.com It’s a tribute to the first responders we serve.

Army Selects Darley for Safe Water Box The Darley Safe Water Box is the latest water innovation from W.S Darley & Company. Darley Safe The Darley Safe Water Box is Filled with Water Boxes Premium Drinking water in a food grade, BPA being dropped from a C130 Aircraft. – free water bag and placed in a box made Unlike water bottles, from 100% recycled paper. It is perfect for virtually no damage is done everyday use in the household or at work, for to the Safe Water Boxes. the Military, First Responders, Preppers, and Humanitarian relief operations. The Darley Safe Water Box has been tested in the field and approved by the United States Army. The Army’s testing proved that the Darley Safe Water Box can withstand the rigorous ground impact of being dropped out of a C-130 aircraft during resupply missions. With its compact and rugged design, the Darley Safe Water Box eases the logistical burden of transporting large quantities of water. Contact Kevin Sofen at kevinsofen@darley.com to receive more information on the Darley Safe Water Box.

The Smart Fire Fighting Community

Accelerating the Future of Fire Service Emergency Response There is a growing realization that Smart Fire Fighting can revolutionize today’s fire service, making firefighters safer and more effective. In today’s and tomorrow’s business environment, no single entity can pursue the nexus of innovation alone – it takes an ecosystem. SmartFireFighting.com is a community that connects the dots between various players in the first responder space. Areas of SFF focus and initiatives include: visit www.SmartFireFighting.com • Helping innovators share their ideas with potential partners, investors and, customers • Connecting established channel partners with innovative technology companies • Collaborating with institutional partners to advance standards and testing protocols • Engaging, communicating, and partnering with first responders As first responders are being asked to do more with less, the need for a community to adopt new technologies is of utmost importance. We host a bi-weekly podcast and are involved in events around the country. If you are interested in getting involved with the future of Smart Fire Fighting, please visit www.SmartFireFighting.com or reach out info@smartfirefighting.com.

Vendor Spotlight: Turtle Plastics The Recycled Products Company

Since 1980, Turtle Plastics has been leading the way in creating environmental, health and safety solutions for our fire and rescue customers through continuous innovation. As environmental champions, our products are made in the U.S.A. from 100% recycled post-industrial plastics. To close the sustainability loop, we take all our products back at the end of life, saving you money while saving the environment. Our dura crib™ and dura stat™ blocking tools are the safer alternative to the dangerous use of wood for stabilization and cribbing. Our products are engineered with a repeatable and reliable formula providing a strong, superior performance over wood. Each dura crib™ product has been tested under lab conditions to ensure a known working load limit of the block. Each dura crib product has a working load tag and convenient colored lanyard to provide visual safety cues to rescue personnel. Order on www.edarley.com. Search part #’s AS273-AS276. Our versatile modular 12"x12" Turtle Tiles™ not only protect valuable equipment in apparatus compartments, but on the ground they are ergonomically designed to provide worker comfort, help prevent slips and falls, and can be arranged as eyewash and fire station identifiers. We can create an economical, win-win solution by providing customized compartment matting into one EZ piece, making installation and cleaning easier. Unlike matting made with inferior plastic that has pollutants mixed in with the plastic, all our products are odor free, washable and do not Turtle Plastics products are made in the U.S.A absorb bio-agents. Order on www.edarley.com. from 100% recycled post-industrial plastics. Search part #’s AF680-AF682.

Big Ideas from Sold!

Since its release on January 1, 2018, Paul Darley’s book - Sold! The Art of Relationships Sales, has been read by thousands with sales on Amazon, Barnes and Noble, etc. It is available as a hard cover that can be inscribed when purchased on eDarley.com at a special discounted price of $14.95. Kindle editions are also available on amazon.com for only $9.95. In August 2018, the editors of Audio Paul Darley’s new book SOLD! Tech Business Book Summaries released a summary of Sold! on a CD and MP3 titled: Big Ideas from Sold! This one-hour audio tape gives readers and listeners an abbreviated summary of the key take-aways from Sold! You can download the printed summary and MP3 version of Sold! at www.soldbypauldarley.com. For a free CD, email DawnHjelmgren@darley.com.

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