DQ top 20 Volume 1 2011 by Dataquest

`100

SPECIAL ISSUE

www.dqindia.com

DATAQUEST Vol XXIX No 014 I July 31, 2011 I Subscriber copy

The Business of Infotech

Each of the DQ20 is now a $1 bn plus company, though the Next30 are growing faster 21,393

23,227

The $bn Club 24,899

25,997

33,112

Vol-I

DQ TOP 20, VOL-I

• • •

8 new top execs in DQ20 8 new entrants in DQ50 A quarter of DQ200 see leadership changes

12,137

14,111

14,132

Figures are in `crore | $1= `45.62 for FY11

The DQ Top 20 in 2010-11

Dell India

Intel India

Accenture India

SAP India

Mahindra Satyam

Tech Mahindra

Microsoft India

MphasiS

37%

14%

28%

35%

32%

35%

26%

34%

18%

31%

-1%

11%

20%

15%

150 pages including cover

Special Subscription offer on page 134

4,498

Oracle India

30%

4,711

Cisco Systems India

13%

4,819

Redington India

22%

5,049

Ingram Micro India

25%

5,146

HCL Infosystems

5,672

HCL Technologies

6,108

IBM India

7,666

Cognizant Technology Solutions

7,934

Hewlett-Packard India

8,157

Wipro

JULY 31, 2011

Infosys

9,274

High > 31% Above average 20-30% Average 10-19% Below average <10%

TCS

9,766

GROWTH

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Redington adds exceptional value to the Brands it supports by innovating relevant strategies that provide business solutions to its vendors and channel partners alike. Providing the perfect distribution landscape in terms of reach and network, inventory management and after-sales support, it enables them to conduct their business seamlessly and with minimal hitches. Redington provides supply chain solutions to more than 80 iconic global brands across South and South East Asia, the Middle East and Africa. It conducts business with over 25000 channel partners in 18 countries to distribute a wide array of IT and non IT products including consumer durables. An end to end solutions provider, Redington is the Brand behind brands.

Redington â&#x20AC;&#x201C; the Brand behind Brands.

: : : 5 ( ' , 1 * 7 2 1 , 1 ' , $ & 2 0

CONTENTS July 31, 2011

Overview/24

The Old Order Changeth Change was the order of the year gone by, with Next30 showing promising growth

Rankings 200 The DQ 20...........................38-70 The DQ 50...........................72-94 The DQ 200....................... 96-143

REGULARS Online Content .............................................................. 12 Edit.............................................................................. 14 Inbox ............................................................................ 16 Ganesha ....................................................................... 22 Afterthought .............................................................. 148 134 6 | July 31, 2011

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DATAQUEST | A CyberMedia Publication

THE DQ 20

Rank 33 125

Company Name 3i Infotech Accel Limited

Page No.

Rank

Company Name

Page No.

155

Euronet

129

120

129

FCS Software Solutions

122 120

Accenture India

124

Financial Technologies

Acer India

128

Fortune Marketing

122

Adobe Systems India

111

161

Frontier Business Systems

130

199

Aftek Infosystems

143

118

Fujitsu Consulting India

118

192

Aldous Glare Trade & Exports ( AGTE)

141

Gemini Communications

112

Allied Digital

107

Genpact

104

167

Allied Telesis India

133

Geodesic Information Systems

110

120

AMD India

119

Geometric

111

105

AppLabs

114

141

Gigabyte Technology India

125

Apple India

108

150

Globallogic India

127

Aptech

138

149

88 180 27

Aricent Group

Glodyne Technoserve

Google India

127

Asus India

104

HCL Infosystems

177

Atrie Technologies

137

HCL Technologies

135

Autodesk India

124

Hewlett-Packard India

179

Balaji Solutions

138

Bartronics

102

184

Beetel Teletech

103

Birlasoft

108

Brocade Comm Systems India

136

CA Technologies India

108

113

166

Cadence Design Systems (India)

132

ICSA India

189

California Software

140

iGate Global Solutions

100

Caltron Group

InďŹ nite Computer Solutions (India)

103

174 87

188

140

Canon India

Capgemini India

73 140

187

Check Point Software Tech India

Cisco Systems India

CMS Infosystems

100

Hitachi Data Systems India

139

Honeywell TSL

102

Huawei Technologies

104

IBM India

IBS Software

116 92

Infosys

Infotech Enterprises

Ingram Micro India

102

157

Intel India

Interglobe Technologies

129

Intex Technologies

107

138

CommScope Systimax

124

Iris Computers

102

151

Compage Computers

128

ITC Infotech

110

Juniper Networks India

111

126

143

Jupiter International

126

46 145

Cognizant Technology Solutions

Hexaware Technologies

Compuage India Comviva India

Core Projects & Technologies

119

Kingston India

119

152

Cranes Software International

128

KPIT Cummins Infosystems

100

L&T IES

112

CSC India

136

Cybage Software

124

101

L&T Infotech

121

Data Care Corporation

119

171

Lalani Infotech

200

Datamatics Global Services

143

Lenovo India

198

Datamation

142

LG India

13 107 51 185

Dell India Diebold India Dimension Data India Embee Software

EMC India

Emerson Network Power India

111

Epson India

8 | July 31, 2011

76 136 72 106

116

LGS Global

118

115

178

Lipi Data Systems

137

Logitech India

141

194

139

Mahindra Satyam

Mascon Global

100

Mastek

112

116

127

Maxtone Electronics

122

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65 110

DATAQUEST | A CyberMedia Publication

THE DQ 20

Company Name

Page No.

Company Name

137

McAfee India

124

134

Mediaman Infotech

123

114

195

Megasoft

142

140

Microland

125

182

Smartlink Network Systems

138

181

Sogo Computers

138 92

Microsoft India

Page No.

Rank

SFO Technologies

106

Sharp Business Systems India

116

Sify Technologies

108

128

Sonata Software

Mindtree Consulting

Sony India

Moser Baer

Spanco

Mphasis

115

Steria India

118

NCR India

110

117

Subex Systems

118

Neoteric Informatique

102

Sungard Technology India

112

Ness Technologies

120

Supertron Electronics

NetApp India

111

Symantec India

103

Netgear Technologies India

Synechron Technologies

115

154

126 95

Mindteck

133

110

NIIT Limited

NIIT Technologies

153

Systime

128

147

Nucleus Software

127

112

Take Solutions

116

104

Numeric Power Systems

114

165

Tally Solutions

132

Omnitech Infosolutions

123

Tata Elxsi

120

108

OnMobile

115

142

Tata Interactive Systems

125

168

Syntel

Oracle India

Patni Computer Systems

PC Solutions

142

TE Connectivity

107

Persistent Systems

106

169

Team Computers

133

Polaris Software Lab

196

Tata Technologies

TCS

Tech Mahindra

197

Polycom India

142

172

Tech-Com

136

175

Precision Infomatic

137

162

Technocrat Infotech

130

106

Prime Focus

114

159

Prithvi Solutions

Texas Instruments India

Toshiba India

130

170

Progressive Infotech

133

109

QuEST Global Services

115

160

139

R Systems International

125

173

Ramco Systems

136

186

TVS Electronics

139

Rashi Peripherals

Unisys India

123

144 10

Red Hat India Redington India

TPV Technologies

Transcend India

130

Tulip Telecom

133

126

Vakrangee Software

103

148

Valuepoint Systems

127

158

Rittal India

129

191

Venktron Digital Systems

141

Rolta India

190

Visesh Infotecnics

140

132

156

Vmware India

129

183

WeP Peripherals

139

Western Digital India

119

164 44

Roop Technologies RP Infosystems

137

122

Sai Infosystem

Samsung India

163

Xchanging India

132

Sandisk India

141

Xenitis Infotech

106

Xerox India

104

176

193

RS Software

Wipro

SAP India

Sapient India

107

146

Zenith Computers

126

Sasken Communication Technologies

Zenith Infotech

122

114

130

Savex Computers

Schneider Electric India

131

Seagate India

100

103

10 | July 31, 2011

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Zensar Technologies

Zicom Electronic Security Systems Zylog Systems

123 84

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12 | July 31, 2011

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TOP STORIES

From 16th to 30th June 2011 z 20 Hot E-Commerce Start-ups z Tale of 20 E-tailers: Dataquest’s list of the 20 Hottest E-commerce Startups in India z Are you ready for a social media policy? z E-waste Recycling: Double Standards? z Status of E-gov Projects z Is it the end of the road for national distributors? z The second coming of ecommerce

Online Services F Subscribe to DATAQUEST DIRECT, our weekly newsletter www.ciol.com/newsletters/subscribe. aspx F Subscribe to DQ RSS feeds http://feeds.feedburner.com/dq-news F Access all the issues from 1998 onwards at the Archive Section www.dqindia.com/archive/listarchive. asp F Join Dataquest CIO Forum on LinkedIn (Only for IT users) F Join Dataquest on Facebook Dataquest India F Follow Dataquest on Twitter Dataquest_India

EDITORIAL COLUMN Ibrahim Ahmad Group Editor

z Outsourcing Deals in FY11: No Stopping z Frog Entry into India: A Milestone? z Online Branding: A New Game of Keywords

The Partner Route Shyamanuja Das Editor of Dataquest

z Cloud Charts Success Stories for Emerging Enterprises z We will have to accelerate growth--Pramod Bhasin z Software Testing: A STePIN Dataquest survey z Financial Inclusion: Reaching the Unreached z Software Testing: Gaining Ground

Generational Shift

Top 20 F Check out http://dqindia.ciol.

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Edit

The Partner Route Ibrahim Ahmad ibrahima@cybermedia.co.in

like the way he said it. “Last year was scary for me”, admitted Steve Ballmer, Microsoft CEO in front of about 15,000 solution partners who had assembled to hear what the world’s biggest software company had to offer, as the cloud wave, seen with a lot of suspicion as a disruptive business model, gathers momentum.

Partners did have and still have a feeling of great discomfort with cloud, and the best thing is to address it and not brush it under the carpet. I am not holding anybody’s brief, but I am happy to see that industry leaders are taking the partner route to the cloud. And they better do. It is the solution providers who have traditionally owned the customer, have the most interesting and unique set of customer insights, care for them with time and energy, and translate these technologies into the solutions that really change people’s lives. The partner route to cloud is going to be an uphill task though, and will take a lot of doing. The various types of partners such as solution providers, developers, SIs, VARs and distributors will have their specific needs to successfully go to market. And investments can be staggering. Ballmer said they plan to pump in about $4.1 bn as incentives for partners to move to cloud. Beyond that, what is critical is partner awareness. Some very interesting insights, even though from Microsoft, can be quite encouraging. For instance, 74% of their cloud CRM deals is happening through partners. Those cloud partners who have signed in are getting a good deal—12% of the deal revenue in the first year, and 6% from the second year onwards. The only on-site guys are being encouraged to start a cloud division, without abandoning on-site. There is a 30 day free trial period for customers during which partners can help them understand and try out the advantages. And for the cloud partners, there is 28% more revenue per employee. In India, I know that the partner awareness level of the advantages of the cloud is still very low. The smart thing that Microsoft is doing is to exhort its partners to first adopt the cloud, which effectively means that there are already 40,000 plus Microsoft cloud customers inevitably, and another 600,000 could log in. ‘Use the cloud to sell the cloud’ is the slogan. Just over 40,000 partners in an ecosystem of over 6,40,000, means that there is still a long way to go, but it does show that the first steps are being taken, across the world. And that is not too bad. Whoever said that partners are going to be sidelined with this new technology, can take it easy.

Vol XXIX No 14

July 31, 2011

CHIEF EDITOR: Prasanto Kumar Roy GROUP EDITOR: Ibrahim Ahmad EDITOR: Shyamanuja Das EXECUTIVE EDITOR: Atreyee Ganguly SR ASST EDITOR: Shobha Sivakumar SR ASST EDITOR: Stuti Das CONTENT EDITOR: Shrikanth G (Chennai) SR CORRESPONDENT: Shilpa Shanbhag (Mumbai), Drishti D Manoah (Delhi), Akanksha Prasad (Bengaluru) ASST EDITOR: Ekta Saxena ASST EDITOR: Onkar Sharma

14 | July 31, 2011

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Vol XXIX No 013 I July 15, 2011

JULY 15, 2011

The Business of Infotech

Publication

92 pages including cover

IT industry

ook iDea B

experts industry invited 26 Dataquest

on for the n their visi to pen dow

Banking on Convergence This is with reference to your article ‘Banking on Convergence’ (Dataquest, July 15, 2011). Convergence and user empowerment are driving enterprises to reassess their IT environment’s security strategies. It was very interesting to know the threat the user empowerment raises and about the best practices used. Companies will surely have to start looking at its security beyond its traditional perspective. Mehul Srivastava, New Delhi

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E-commerce

16 | July 31, 2011

A Growing Market This is with reference to your story ‘A growing Market’ (Dataquest, July 15, 2011). I must say it was wellwritten! Anushree Maheshwari, New Delhi

Indian Supercomputing: Should We Celebrate?

Software Piracy: Eating into India’s Growth I want to appreciate your article ‘Eating into India’s Growth’ ( Dataquest, June 30, 2011). Software piracy in India causes tax losses to Indian exchequer every year. The article was very informative as it threw light on the tax revenue losses due to software in 2009. Software piracy is mainly due to lack of awareness amongst the users and something should be done about it soon. Good job! Anil Rawat, New Delhi

Rekha Rao, Hyderabad

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You can also write to Reader Service Executive, DATAQUEST, Cyber House, B-35 Sector 32, Gurgaon-122 001, Haryana Fax: 91-124-26380694

Mehul Gupta, AVP, IAMAI

This is with reference to your article ‘Indian Supercomputing: Should Meeting Enterprise Challenges I read your article ‘Meeting Enterprise We Celebrate?’ (Dataquest, June Challenges’ (Dataquest, July 15, 2011) 30, 2011). It is rightly written that India is way behind in the global and found it extremely informative. supercomputing race. The article The growing complexity of enterprise was interesting to read and quite applications is really creating fast well-researched. While China has WAN connectivity challenges for the overtaken India in many areas, CIOs. The top priorities for WAN enterprise services and its classiﬁcations India always ranks ahead in IT. Mohit Mohile, Mumbai were very knowledgeable.

I came across the issue dedicated to e-commerce sites (Dataquest, January 31, 2011). It gave the information about sites to browse for various requirements and each site specializes in a particular product/service. However, security is an issue. Travel KN Srinivas, Bengaluru sites have become more accepted. Some sites have group concessions. Using IT Judiciously People are getting used to online The article ‘Using IT Judiciously’ (Dashopping. Raghavendra Rao K, Hyderabad taquest, July 15, 2011) was a treat to read. I, being a lawyer myself, found it The Dataquest-IDC IT Spend very informative and useful. The conIndices 2010 stitution demands an elaborate legal This is with reference to your survey system. It was good to read about the ‘The Dataquest-IDC IT Spend challenges faced by the legal system Indices 2010’ (Dataquest, June and the solution, especially the new 1, 2010). I must say that it was a trend of e-ﬁling and videoconferencing. Rajat Varma, New Delhi very nice and well-rounded article. Do let me know on any more such studies/surveys that you have done Indian Economy In the Doldrums, subsequent to this one. It would be Again? This is with reference to your article good to see the numbers as they ‘In the Doldrums, Again?’ (Dataquest, stand today and a forecast for the July 15, 2011). The article was really next year. Keep it up! Abhijeet Upponi, director, interesting and worth reading. The strategic alliances, Cirrus Cubes Solutions industrial and manufacturing growth in India this year is showing a clear sign SEND YOUR FEEDBACK FOR US TO of losing steam. SERVE YOU BETTER... rsedqindia@cybermedia.co.in

way it reﬂects the buoyancy in the e-commerce market.

Now Hiring This is with reference to your article ‘Now Hiring’ (Datquest, June 15, 2010). Thank you for the article. In a visit www.dqindia.com

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Inbox Advertisement Index Adv.

Web

Accel Frontline Ltd. Accenture Base Corporation Check Point CHUGH CMR Emirates Ernet India Featherlite Fujitsu Galgotia Grapecity HCL Infosystem HCL Technology IBM Intellisys Kaspersky Kovair Kyocera Mita LG Electronics Microsoft India Mindlance NEC NEST Nikom NSN Numeric Power Systems PCI QuantumLink Communications Quickheal R P Infosystems Redington India Sai Infosystems Schneider Electric Sigmabyte Socomec UPS SPAN Stulz Sukam Technology Review Toshiba e-Studio Tulip Tyco Western digital WIPRO Zoho Corporation

www.accel-india.com www.accenture.com www.basebatteries.com www.checkpoint.com info@chugh.com www.cmrindia.com www.emirates.com/in www.apan.ernet.in www.featherliteindia.com www.fujitsu.com/in galgotiacollege.edu www.grapecity.com www.hclinfosystems.in www.hcltech.com www.ibm.com www.intellisysin.com www.kaspersky.co.in www.kovair.com www.kyoceramita.co.in www.lg.com www.microsoft.com www.mindlance.com www.necindia.in www.nestgroup.net www.nikom.in www.nokiasiemensnetworks.com www.numericups.com www.riello-pci.com www.qlc.in www.quickheal.co.in www.rpchirag.com www.redingtonindia.com www.saicare.com www.schneider-electric.co.in www.sigma-byte.com www.socomec-ups.co.in

18 | July 31, 2011

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www.stulz.com www.su-kam.com www.technologyreview.in www.estudio.com.sg www.tulip.net www.tycoelectronics.com www.wdc.com www.wipro.in Email: sales@zohocorp.com visit www.dqindia.com

3 9 43 55 131 83 7 25 101 27 20,21 79 13 19 IBC 63 39 77 11 15 147 59 49 33 113 BC 17 109 29 85 45 4 31 51 53 69 67 117 81 75105 47 IBC 35 93 41 97 DATAQUEST | A CyberMedia Publication

Ganesha

Building Sustainable Organizations DR GANESH NATARAJAN

It is imperative for players to focus on business solutions that customers expect rather than their own technologies and solutions

DR GANESH NATARAJAN The author is vice chairman & MD of Zensar Technologies and co-chair of CII’s National Knowledge Council. He can be reached at maildqindia@cybermedia.co.in

he celebration of 100 years of IBM is an important milestone for the organization and over 400,000 IBM-ers who can take justifiable pride in having been a part of one of the longest success stories in the corporate sector. However what the milestone should also mean for industry planners and chief executives, is what it takes to build sustainable organizations in an ever-changing business environment. Every industry, from transportation, energy to entertainment witnesses shifts every now and then that makes incumbents obsolete and provide opportunities for new ideas to become successful business models. The rapid shift in platforms, from mainframes to distributed mini-computers to personal computing and now to cloud and mobile devices, has made it imperative for sustainable players to focus on business solutions that customers expect rather than their own technologies and solutions. IBM could be accused of being a little tardy in making the transition from mainframes in the post-Watson era, which raised serious questions about the company’s relevance in the mid-90s, but the alacrity with which Gerstner and Palmisano recognized and embraced the shift to services, both through data center proliferation and data aggregation, mining and analytics to enable cloud computing, is truly worthy of appreciation.. The industry globally is in the throes of transition with power seemingly passed from traditional behemoths like Microsoft, Oracle, and SAP to Eric Schmidt’s ‘gang of four’ which is how the executive chairman of

22 | July 31, 2011

“The transformation of expectations is already throwing up opportunities and challenges for all of us, building services and solutions for the global market” Google has characterized his own company Google, and Apple, Amazon, and Facebook—all redefining customer interfaces and collaboration within and outside the industry. This transformation of expectations is already throwing up opportunities and challenges for all of us building services and solutions for the global market. Innovation in capabilities will have to be supplemented by exploring new definitions of ‘core’ and ‘context’ for all firms, as the recent move towards ‘source and train’ partnership models for human resource acquisition and deployment has shown. A strong focus on customer needs will necessitate new partnerships for skills identification and building across the ecosystem, which will continue to raise questions about the relevance of business models and provide opportunities for transformation. What we can all learn from IBM is the need to develop a DNA of strong industry focused research capability, globally integrated knowledge sharing communities and a clear roadmap for all stakeholders that makes them comfortable with their destiny and that of the corporation. Our industry needs half a dozen players to build this confidence if the $200 bn exports’ goal has to be achieved by the year 2020. n

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| DATAQUEST | A CyberMedia Publication

Growth is Back The DQ 200: Over the Years Total $84 bn

20%

$16 bn

16%

$14 bn

64%

$54 bn

FY11

20% 20% 4%

16%

29%

25%

Total 289,093

Total 307,126

Total 384,250

22%

(Figures in `crore)

Growth FY10

64%

FY09

Growth FY11

64%

FY10 Top 20

Next 30

Rest 150

OVERVIEW

The Old Order Changeth Change was the order of the year gone by, with Next30 showing promising growth

he first thing that someone unfamilar with Indian IT would notice as the most significant finding in this year’s Top20 rankings is that the combined revenues of the Top200 companies has gone up by 25% as compared to 6% a year before. That is quite a change. Really? Not for us who are part of the industry and are following it for several years. For one thing, 25% growth in combined revenues—this is not the industry growth; we will come to that in our Vol III issue—may be good, but we are not surprised. For us, last year (6%) was an exception. This year we are back to being ourselves: one of the fastest growing markets in the world. But even then, this is a bit of statistics you may want to note: the combined revenues growth of DQ Top20 companies at 25% is highest in the last 4 years; that is better than the pre-slowdown FY08. Of course, it is nowhere near the FY07 level of 42%. But then the size that time was one-third of what it is today. There are many pieces of other statistics you will discover. We only do part of the analysis. Almost every year, people come back to us with 24 | July 31, 2011

lots of interesting analysis using our data. We have a new website for this. You can check that out for what exactly you are looking at. Let the print magazine give you the old world joy of discovering as you ﬂip through the pages reading the performance of your company, your partners and your competitors.

The Big Change However, you may not notice the big change even if you religiously go through all the numbers. There is a more fundamental change that is sweeping across the Indian IT industry. Increasingly, leadership is becoming more accountable. And we are seeing a lot of change here. While part of that is the good old musical chair that we are used to, a lot of that is actually the mandate for a big change. In many instances, there is a generational shift in leadership. And here too, the Top20 companies are leading the change. TCS, Cognizant, HCL Technologies, HCL Infosystems, Microsoft India have all gone for leaders in their 30s and 40s. In the Top20, we have as many as 7 changes of leadership while in one more—Infosys—it is announced.

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

OVERVIEW India

Guiding Principles For DQ Top 20 n All the company revenues are from 1 April 2010 to 31 March 2011. Though different companies have different financial years, we have taken April-March revenue for each company to maintain a uniform comparison basis. Only MphasiS revenue is from 1 May 2010 to 30 April 2011. n Revenues of IT services companies do not include their BPO revenues. BPO companies—both pure-play as well as the BPO operations of multi-services firms—are covered separately in DQ Top 20 Vol II. However, we have included BPO manpower in total number of employees, in most cases. Even in graphs showing overall revenue share across geographies or verticals, we have included the BPO revenues in some cases (in that case, it is mentioned below the graph). n For companies headquartered in India or for companies that had their first delivery center in India, even if they are headquartered outside India, we have taken the entire IT revenue; for companies that do business in India, we have taken the entire India IT revenue; for other nonIndian companies which export out of India, we have taken only the revenue generated by the Indian legal entity. That holds true for captive units as well. n For all conversion purposes, we have taken $1=`45.62 for FY11 and $1=`47.58 for FY10. n For companies that have filled our form in Indian rupees or those listed in India, we have taken their rupee revenue figures irrespective of the currency exchange rate they have used. For others, we have converted to Indian rupees. n In case of companies, who have not provided us with revenues, we have done our own estimates. For domestic business, we have used sources like distributors, channel partners, SIs, customers and competitors to get unit shipments and average selling value to estimate the revenue. For export services, we have based it on average headcount and average salary, taking into account factors such as the type of work and type of services. n In case of non-Indian companies that have their development/delivery centers, we have added their India sales revenue to the export revenue and have presented the total figure. n While many companies responded to the questionnaire sent out by the Dataquest editorial team and filled up the forms, many others shared information informally over oneon-one interactions. However, there were a few companies who simply refused to share any information with us; in those cases, information has been gathered and revenues estimated from secondary sources. n We have included enterprise data connectivity services revenues in companies that provide end to end services including integration and managed services n We have included mobile phone distribution revenues in case of distributors but have not considered the pure phone vendors in the ranking. India

Disclaimer: While the Dataquest editorial team has taken utmost care to stick to these principles, there may be instances, especially with very small companies, where we may not have succeeded in following these principles—say being able to deduct BPO or telecom revenue—completely. Also, though we have tried to be as comprehensive as possible, we might have inadvertently left out few companies from the DQ 200 list. Any suggestions on this line would be most welcome.

DATAQUEST | A CyberMedia Publication

visit www.dqindia.com

July 31, 2011 | 25

OVERVIEW

The DQ 20 Club 2010-11 Rank Rank Company 09-10 10-11

CEO

Revenue Revenue Revenue Growth Growth Growth FY11 FY10 FY09 FY11 FY10 FY09

TCS

N Chandrasekaran

33,112

26,576

25,894

Infosys

S Gopalakrishnan

25,997

21,355

20,392

Wipro

TK Kurien

24,899

21,949

20,959

Hewlett-Packard India

Neelam Dhawan

23,227

17,831

15,760

Cognizant Technology Solutions Francisco â&#x20AC;&#x2DC;D Souza

21,393

15,646

12,741

102

IBM India

Shanker Annaswamy

14,132

12,388

12,048

HCL Technologies

Vineet Nayar

14,111

10,983

8,764

HCL Infosystems

Harsh Chitale

12,137

11,956

12,445

-4

-1

Ingram Micro India

K Jaishankar

9,766

7,234

7,668

-6

Redington India

PS Neogi/EH Kasturirangan

9,274

7,024

6,576

Cisco Systems India

Naresh Wadhwa

8,157

6,057

6,084

-1

Oracle India

Sandeep Mathur

7,934

6,321

5,962

Dell India

Ganesh Lakshminarayanan

7,666

5,709

4,266

Intel India

Ramamurthy Sivakumar

6,108

5,160

4,340

Accenture India

Avinash Vashishtha

5,672

4,800

4,400

SAP India

Peter Gartenberg

5,146

3,924

2,891

-11

NEW

Mahindra Satyam

CP Gurnani

5,049

5,084

-1

Tech Mahindra

Vineet Nayyar

4,819

4359

4,215

Microsoft India

Bhaskar Pramanik

4,711

3,910

3,361

MphasiS

Ganesh Ayyar

4,498

3,920

3,299

DQ 200: How Global? Total: 200 companies

Non-Indian

68 129

Non-Indian

Indian

2009 26 | July 31, 2011

71 132

Non-Indian

129

Indian

2010 visit www.dqindia.com

Indian

2011 DATAQUEST | A CyberMedia Publication

OVERVIEW

Highest Growth Companies 2011 (Figures in %age) 152

Western Digital

134

Glodyne Technoserve

133

Tally

108

Vakrangee

Zylog Systems

Brocade Communications India

Toshiba

Netgear

Huawei India

Allied Telesyn India

Datamation

Value Point Systems

Transcend Gemini

Omnitech

72 69

HDS India

Vmware

Network Appliance India Asus India

Savex Computers

Distribution of Growth FY11

Category Wise Breakup

9 36 40

Between 26% to 40%

Between 41% to 80%

More than 80%

Hardware/Networking

Between 10% to 25%

4 Multiple areas

Between -50% to -20%

Software

Not Available

Between -19% to -10%

IT Services firms

4 Others

Between -9% to -1%

Distributors

Zero Growth

Between 0% to 9% Total: 200 companies

28 | July 31, 2011

Total: 200 companies

visit www.dqindia.com

Solution Providers

DATAQUEST | A CyberMedia Publication

OVERVIEW

Distribution of Growth Total: 200 companies

Not Available

Double Digit Growth

Negative Growth

Zero Growth

Single Digit Growth

2009

Single Digit Growth

Growth 25%

247,808

8% 198,017 18% 183,621 24% 156,225 42% 126,066

89,045

2007

2008

2009

2010

2011

Among the DQ Top200 companies, close to 70 companies have seen signiﬁcant changes in their senior (C-level) leadership, including CEOs/ MDs. That is quite a change, literally. But this changing order is not restricted to leadership 30 | July 31, 2011

Not Available

150

Negative Growth

Double Digit Growth

Zero Growth

2010

Top 20 Over the Years

2006

Negative Growth

Not Available

Double Digit Growth

Triple Digit Growth

19 119

Triple Digit Growth

Single Digit Growth

2011

alone. Within the rankings too, there is the same theme: the old order is changing. While Top20 itself has not seen too many new entries, except for the return of Satyam, there is some change at the top too. After 6 years, Infosys has beaten Wipro to the second spot. The bigger change is at the Next30 level. As many as 8 companies have entered the Next30. And unlike in some other years, it is not some minor changes after the 45th position. Zylog makes the debut at #35; Glodyne at #36 and Texas Instruments at #40. Some of the regular companies such as Tata Technologies and Dimension Data (earlier Datacraft India) have gone out of the Top50 club. Another number worth noting is that the Next30 companies have grown faster at 29% than the Top20—after a long time. That means they have moved from being followers to challengers. There is a bigger truth that is hidden in these statistics. Typically, the Next30 consisted of a lot of tier-2 IT services exporters. And they have typically grown slower than the top global IT services firms in India, creating a wider gap. They still grow slower. But domestic (and emerging market)-focused companies such as Spanco, RP Infosystems, Sony India and ICSA; and distributors (Compuage, Savex) have started growing faster. The old order is changing, finally. And it is manifesting itself in many forms. Hopefully, we will see a lot more in the days to come. And maybe, in segment analyses in DQ Top20 Vol III too. Over to the ranking and the profiles. n

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DATAQUEST | A CyberMedia Publication

RANKINGS

Rank 2009-10

Rank 2010-11

Company

CEO

Revenue 2010-11

Revenue 2009-10

Revenue 2008-09

Growth 2010-11

Growth 2009-10

Growth 2008-09

TCS

N Chandrasekaran

33,112

26,576

25,894

Infosys

S D Shibulal

25,997

21,355

20,392

Wipro

T K Kurien

24,899

21,949

20,959

Hewlett-Packard India

Neelam Dhawan

23,227

17,831

15,760

Cognizant Technology Solutions

Francisco Dâ&#x20AC;&#x2122; Souza

21,393

15,646

12,741

102

IBM India

Shanker Annaswamy

14,132

12,388

12,048

HCL Technologies

Vineet Nayar

14,111

10,983

8,764

HCL Infosystems

Harsh Chitale

12,137

11,956

12,445

-4

-1

Ingram Micro India

K Jaishanar

9,766

7,234

7,668

-6

NA 5

Redington

P S Neogi

9,274

7,024

6,576

Cisco Systems India

Naresh Wadhwa

8,157

6,057

6,084

-1

Oracle India

Sandeepp Mathur

7,934

6,321

5,962

Dell India

Ganesh Lakshminarayanan

7,666

5,709

4,266

Intel India

R Sivakumar

6,108

5,160

4,340

Accenture India

Avinash Vashishtha

5,672

4,800

4,400

SAP India

Peter Gatenberg

5,146

3,924

2,891

-11

NEW

Mahindra Satyam

C P Gurnani

5,049

5,084

-1

Tech Mahindra

Vineet Nayyar

4,819

4,359

4,215

Microsoft India

Bhaskar Pramanik

4,711

3,910

3,361

MphasiS

Ganesh Ayyar

4,498

3,920

3,299

Schneider Electric India

Srinivas Chebbi

3,990

2,620

2,651

-1

Lenovo India

Amar Babu

3,566

2,396

2,482

-3

-18

Acer India

WS Mukund

3,421

2,749

1,989

Capgemini

Aruna Jayanthi

3,140

2,448

2,278

Patni Computer

Phaneesh Murthy

2,980

2,991

3,011

-1

Emerson Network Power India

Sandeep Nair

2,725

2,500

Aricent

Sudip Nandy

2,580

2,303

1,925

L&T Infotech

Vijay Kumar Magapu

2,458

1,911

1,819

CSC India

Brian J Manning

2,361

2,018

2,130

-5

Tulip Telecom

Col HS Bedi

2,351

1,966

1,608

Samsung India

Ranjit Yadav

2,208

1,664

1,290

-39

Syntel

Prashant Ranade

2,177

1,711

1,567

3i Infotech

V Srinivasan

1,924

1,538

1,676

-8

Savex Computers

Anil Jaggasia

1,916

1,166

841

Zylog Systems

Sudarshan Venkatraman

1,916

980

750

Glodyne Technoserve

Annand Sarnaaik

1,751

749

501

134

Rolta India

Kamal K Singh

1,742

1,453

1,361

43 16

Moser Baer

Ratul Puri

1,620

1,882

1,938

-14

-3

Polaris Software Lab

Arun Jain

1,585

1,349

1,377

-2

146

Texas Instruments

Biswadip Mitra

1,572

1,082

-100 78

Prithvi Solutions

Vuppalapati Satish Kumar

1,559

1,905

1,976

-18

-4

Mindtree Consulting

Krishnakumar Natarajan

1,509

1,296

1,238

NEW

Sony India

Masaru Tamagawa

1,504

944

521

100

RP Infosystems

Kaustuv Ray

1,495

936

164

Spanco

Kapil Puri

1,478

1,183

Compuage

Atul H Mehta

1,413

1,088

804

106

ICSA India

G Bala Reddy

1,404

1,237

1,100

Sonata Software

B Ramaswamy

1,393

1,381

1,591

-13

EMC India

Manoj Chugh

1,351

1,110

623

Canon India

Kensaku Konishi

1,322

944

690

Dimension Data

Kiran Bhagwanani

1,259

1,067

1,015

Tata Technologies

Patrick R. McGoldrick

1,256

1,087

1,229

-12

TPV Technologies

Mukesh Gupta

1,200

800

1,133

-29

Infotech Enterprises

BVR Mohan Reddy

1,188

953

890

NIIT Technologies

Arvind Thakur

1,188

879

937

-6

NIIT Ltd

Vijay Thadani

1,141

1,123

1,148

-2

Sai Infosytems

Sunil Kakkad

1,138

792

453

Neoteric Informatique

Paras Shah

1,135

945

812

Zensar Technologies

Ganesh Natarajan

1,109

922

866

Supertron Electronics

VK Bhandari

1,107

927

611

Rashi Peripherals

Suresh Pansari

1,098

838

709

Core Projects & Technologies

Prakash Gupta

1,091

846

678

iGate Global Solutions

Phaneesh Murthy

1,050

857

852

KPIT Cummins Infosystems

Kishor Patil

1,023

732

793

-8

Seagate India

Rajesh Khurana

1,006

980

835

Hexaware Technologies

Atul Nishar

985

969

1,090

-11

Iris Computers

Sanjiv Krishen

965

961

924

32 | July 31, 2011

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

RANKINGS

Rank 2009-10

Rank 2010-11

Company

CEO

Revenue 2010-11

Revenue 2009-10

Revenue 2008-09

Growth 2010-11

Growth 2009-10

Growth 2008-09

CMS Infosystems

Rajiv Kaul

912

720

Honeywell Technology Solutions Lab

Dr. Krishna Mikkilineni

910

841

996

-16

NA NA

Bartronics

Sudhir Rao

907

817

588

118

NEW

Beetel Teletech

Vinod Sawhney

901

595

1,070

-44

-31

105

Vakrangee

Dinesh Nandwana

890

428

294

108

InďŹ nite Computer Systems India

Upinder Zutshi

883

664

490

Symantec India

Ajay Goel

870

810

720

672

Xerox India

Konstantin Klein

840

571

-15

-18

115

Asus India

Albert Tung

820

499

NEW

Huawei India

Max Yang,

806

441

Genpact

NV Tyagarajan

805

844

896

-5

-6

-1

SFO Technologies

N Jehangir

804

581

556

Persistent Systems

Dr Anand Deshpande

776

601

594

LG India

Soon Kwon

766

650

537

Xenitis Infotech

Shantanu Ghosh

750

748

880

-15

Allied Digital

Nitin D Shah

746

673

556

Sapient India

Karndeep Singh

736

624

550

Intex Technologies

Narendra Bansal

733

593

467

TE Conectivity

Joe Donahue

730

562

540

CA Technologies India

Amit Chatterjee

722

642

604

Apple India

Manish Dhir

720

476

394

Sify

Raju Vegesna

696

684

616

Birlasoft

Arup Gupta

693

617

603

-12

108

NCR India

Jaivinder Singh

680

513

361

Mascon Global

Sandy Chandra

674

1,095

1,119

-38

-2

Geodesic Information Systems

Kiran Kulkarni

672

487

494

-1

ITC Infotech

B Sumant

636

568

-100

123

Network Appliance India

Rajesh Janey

624

377

305

-4

Geometric

Manu Parpia

621

512

598

-14

Juniper Networks

Ravi Chauhan

610

550

465

Adobe Systems India

Naresh Gupta

600

482

460

120

Gemini

R Ram Kumar

600

346

279

100

Mastek

Sudhakar Ram

583

770

996

-24

-23

113

101

L&T Integrated Engineering Service

Dr. Keshab Panda

570

381

372

NEW

102

SunGard India

Atul Sareen and Akila Krishnakumar

569

103

Sasken Communication Technologies

Keshab Panda

546

574

698

-5

-18

102

104

Numeric Power Systems

R Chellappan

535

480

437

105

Applabs

Makarand Teje

533

477

490

-3

119

106

Prime Focus

Namit Malhotra

530

453

354

163

107

Diebold India

Naresh Hosangady

516

423

376

103

108

Onmobile

Arvind Rao

515

452

372

107

109

Quest Global

Ajit Prabhu

515

422

378

122

110

Synechron Technologies

Faisal Husain

509

337

253

109

111

Epson India

Eiji Kato

506

400

312

118

112

Take Solutions

Ram Yeleswarapu

506

366

340

117

113

IBS Software

Rajiv Shah

502

372

315

133

114

Sharp India

Sunil K Sinha

500

400

153

161

101

115

Steria India

Mukesh Aghi

499

468

664

-30

111

116

LGS Global Solutions (Earlier Lanco Global)

Dr.Sailendra Yerrapragada

486

382

295

NA 18

100

117

Subex

Subash Menon

483

463

573

-19

140

118

Fujitsu Consulting India

Rajeev Gupta

481

323

273

124

119

Kingston India

Scott Chen

450

330

250

NA NA

120

AMD India

Ravi Swaminathan

435

415

405

132

121

Data Care

Anil Mhaske

432

300

275

176

122

Western Digital

Khwaja Saifuddin

431

171

126

152

116

123

Tata Elxsi

Madhukar Dev

416

388

419

-7

121

124

Financial Technologies India

Jignesh Shah

406

340

642

-47

-52

110

125

Accel Frontline

NR Paniker

396

271

274

-1

112

126

Ness Technologies India

Satyajit Bandyopadhyay

391

382

395

-3

141

127

Maxtone Electronics

Champak Raj Gurjar

382

400

341

-5

126

128

Fortune Marketing

Manoj Gupta

381

327

265

143

129

FCS Software

Dalip Kumar

380

271

190

-7

128

130

Zenith Infotech

Akash Saraf

375

313

223

147

131

Zicom Electronic Security Systems

Anand Swaminathan

373

528

376

-29

128

155

132

Omnitech

Atul Hernani

373

217

172

149

133

Unisys India

Kumar Prabhas

370

311

260

127

134

Mediaman Infotech

Dushyant Mehta

369

321

292

34 | July 31, 2011

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

RANKINGS

Rank 2009-10

Rank 2010-11

Company

CEO

Revenue 2010-11

Revenue 2009-10

Revenue 2008-09

Growth 2010-11

Growth 2009-10

Growth 2008-09

114

135

Autodesk India

Rajiv Nair

349

273

251

-16

135

136

Cybage Software

Arun Nathani

348

294

278

125

137

McAfee India

Ambarish Deshpande

341

328

295

144

138

Commscope Systimax

Natarajan Viswanathan

320

270

291

-7

129

139

R Systems International

Satinder Singh Rekhi

305

310

328

-2

-5

150

140

Microland

Pradeep Kar

301

241

230

154

141

Gigabyte Technology

Sunil Grewal

294

218

169

165

142

Tata Interactive Systems

Sanjaya Sharma

281

193

162

142

143

Jupiter International

Alok Garodia

280

274

260

139

144

Red Hat India

Anuj Kumar

278

228

203

153

145

Comviva

Manoranjan Mao Mohapatra

275

220

165

130

146

Zenith Computers

Akash Saraf

270

310

325

-13

-5

136

147

Nucleus Software

Vishnu R Dusad

270

292

329

-8

-11

185

148

Value Point Systems

RS Shanbag

270

153

171

-11

174

149

Google India

Rajan Anandan

261

171

162

169

150

GlobalLogic

Peter Harrison

255

180

201

-10

NEW

151

Compage Computers

Gunganti Mahendra

250

161

143

NA NA

104

152

Cranes Software International

Asif Khadar

242

235

138

153

Systime

Vishal Grover

242

218

269

-19

152

154

Mindtek

Pankaj Agarwal

241

227

282

-20

126

158

155

Euronet

Sanjeev Borwanker

241

205

173

191

156

Vmware

T Srinivasan

237

142

110

NEW

157

InterGlobe Technologies

Vipul Doshi

233

169

190

158

Rittal

Arun Kumar Nathan

230

144

131

200

159

Toshiba

Kenji Urai

230

120

103

-100

NEW

160

Transcend

Gordon Wu

226

130

157

161

Frontier Business Systems

Ravi Verdes

224

210

171

162

Technocrat Infotech

Asif Khan, Debasish Biswas

224

181

140

159

163

Xchanging India

Nimish Soni

221

204

327

-38

NEW

164

Roop Technologies

Umang Gupta

220

190

185

NEW

165

Tally

Bharat Goenka

217

133

365

162

166

Cadence Design Systems (India)

Jaswinder Ahuja

216

199

211

-6

NEW

167

Allied Telesyn India

Subhasish Gupta

215

120

NEW

168

Netgear

Atul Jain

213

116

173

169

Team Computers

Ranjan Chopra

211

175

201

-13

156

170

Progressive Infotech

Prateek Garg

210

211

172

171

Lalani Infotech

KL Lalani

205

178

182

125

-11

-4

NEW

172

Techcom

Sandeep Kedia

205

157

178

173

Ramco Systems

PR Venketrama Raja

204

168

160

174

Brocade Communications India

Rajesh Kaul

203

104

170

175

Precision infomatic

V Murali

202

180

190

-5

-6

180

176

RS Software

Raj Jain

200

166

149

188

168

177

Atrie

Ravichandra

198

180

173

179

178

Lipi Data Systems

Mukul Singhal

196

165

183

-10

NEW

179

Balaji Solutions

Rajendra Seksaria

195

119

100

197

180

Aptech Ltd

Ninad Karpe

191

129

217

-41

110

177

181

Sogo Group

Jayamuni Rao

186

169

116

186

182

Smartlink Network Systems

KR Naik

186

149

139

175

183

WeP Peripherals

Ram N Agarwal

185

171

172

-1

-53

NEW

184

HDS India

Vivekanand Gopal

184

109

184

185

Embee Software

Sudhir Kothari

183

153

140

166

186

TVS Electronics

SS Raman

181

190

-5

-12

NEW

187

Checkpoint India

Bhaskar Bakthavatsalu

181

130

NEW

188

Caltron

PL Suhasaria

180

200

184

-10

161

189

California Software

S (Sam) Santosh

177

197

258

-10

-24

NEW

190

Visesh Informatics

Peeyush Agarwal

177

124

NEW

191

Venktron Digital Systems

Ajay Singhania

175

153

102

NEW

192

Aldous Glare

George Thomas

175

132

107

187

193

Sandisk

Manisha Sood

174

148

111

198

194

Logitech

Subrotah Biswas

172

130

110

145

195

Megasoft

GV Kumar

169

262

353

-35

-26

182

196

PC Solutions

Devendra Taneja

160

155

139

-20

203

197

Polycom

Neeraj Gill

160

110

-21

NEW

198

Datamation

Pawan Kumar Agarwala

160

192

199

Datamatics Global Services

Rahul Kanodia

155

146

179

-18

167

200

Aftek Ltd

Ranjit Dhuru

155

182

220

-15

-17

-44

36 | July 31, 2011

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

The DQ 20 Rank

Company

Page No

TCS

Infosys

Wipro

Hewlett-Packard India

Cognizant Technology Solutions

IBM India

HCL Technologies

HCL Infosystems

Ingram Micro India

Redington India

Cisco Systems India

Oracle India

Dell India

Intel India

Accenture India

SAP India

Mahindra Satyam

Tech Mahindra

Microsoft India

Mphasis

THE DQ 20

Growth, with Efficiency The lessons learnt in FY10 continued as the company explored newer growth avenues

he cost management lessons learnt in FY10 stood TCS in good stead in FY11 too, as it bounced back in style—PAT and operating profits up by 30% and 29% respectively. Fixed price-fixed time contracts grew from 47.82% in FY10 to 49.35% in FY11. Most verticals, barring telecom (where capex spending plateaued globally) and manufacturing (started picking up in Q4) grew substantially—few like energy, resources and utilities (79% growth) and hi-tech (44% growth) that grew most were not even traditional TCS strongholds but key domains of Wipro. The increase in enterprise solutions (up 17.7%) also indicated an improvement in the discretionary spend environment. Though it might sound dichotomous for a company with a headcount of 198,614, TCS was nevertheless focusing keenly on various non-linear growth initiatives. Its TCS BaNCS portfolio for BFSI coupled with products for hi-tech, retail, government and healthcare yielded `1,362 crore in revenues making it arguably India’s largest products company. BaNCS itself added 36 new clients, while another 20 went live. Its platform based BPO, built through Diligenta, evolved into process clouds for large enterprises particularly in HRM, F&A, procurement as well as analytics. Diligenta’s acquisition of Unisys Insurance Services, a UK based life and pensions service provider, further bolstered this platform play. The icing was however the launch of iON, the integrated cloud targeted primarily at Indian SMBs. With an ecosystem of 90+ cloud partners and 150 wins, iON, along with traditional e-gov stronghold, ensured Indian revenues grew 32%. The TCS management had indicated at a hiring target of about 60,000 headcount for FY12. That makes further improvements on the cost margins difficult for TCS on account of people related costs (12-14%), coupled with currency headwinds. Nevertheless analysts are confident that its strong scale advantage and operational efficiencies coupled with pricing would ensure the margins for at least the next 2 fiscals. CEO N Chandrasekaran might have had a baptism by fire, but looks firmly in control at the wheel now.

RANK

TCS

N CHANDRASEKARAN CEO and MD S Ramadorai, vice chairman S Mahalingam, CFO and executive director PA Vandrevala, executive director

HIGHLIGHTS l Acquired SUPERVALU Services, the Indian arm of one of the largest grocery retailers in North America l Set up MahaOnline with equity participation from Maharashtra government to online citizen services in the state l 223 patents were filed in several countries, with 6 of them being granted l TCS Innovation Labs started operating out of the IIT Research Park in Chennai; 2 major academic alliances initiated with University of California and Purdue University

FACTSHEET

Exports

North America

Europe

27 24

APAC (Including Japan) Latin America Africa and Middle East

l Start-up Year: 1981

Vertical-wise break-up (%)

Growth

Others Telecom 13 12 Retail 12 43 Manufacturing 8 4 6 Healthcare 2 Travel & Leisure Online, Media & Publishing Banking, Financial Services & Insurance

22%

25,894 92%

8% 2008-09

Total (including BPO):

38 | July 31, 2011

33,889 crore

25% 33,112

Total (excluding BPO): 29,154 crore

26,576 91%

Export

Domestic

2009-10

90%

10%

Source: DQ estimates

Geography-wise break-up (%)

l Products & Services: IT Services, software and consulting l Employees: 5,554 l Address: 9th Floor, Tower A, DLF Cyber Greens, DLF Cyber Citi, Sector 25A, Phase-III, Gurgaon 122 002 l Tel: 0124 415 8000 l Fax: 0124 415 8080

2010-11

Excludes BPO

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

New Plans, Old Values A new strategy is in place; but the old philosophy has not changed: margins are sacrosanct

ronically, when former director TV Mohandas Pai was accusing Infosys of not changing enough, earlier this year, the company had just finalized its brand new strategy—what it calls Building Tomorrow’s Enterprise—that is a blueprint for the most exhaustive transformation that the company has undertaken in its history. While growth came back (21% with BPO, 22% without BPO) in FY11, keeping in with the industry trends, finalization of this strategy, which is the beginning of Infosys 3.0, was arguably Infosys’ most important strategic highlight of the year. What also added a punch to that is the company’s decision to drop the word ‘Technologies’ from its name, indicating that it wants to be seen more as a business consultant than a tech powerhouse. One of the underlying changes is its desire to move up the value chain by creating more IP. It has identified 7 global themes—digital consumers, emerging economies, sustainable tomorrow, new commerce, healthcare economy, smarter organization, and pervasive computing—around which it is creating these solutions. Even its cloud strategy is based on offerings around solutions and platforms; in fact, it is keeping away from the low hanging (and low value) IaaS. It also decided to consolidate all its verticals into 4 blocks: financial services and insurance; manufacturing; energy, utilities, communications, and services; and retail, CPG, logistics, life sciences. In addition, there would be a public services group only in the US. It also consolidated its service lines into 3 broad groups: business transformation (SI, enterprise solution), business operations (ADM, testing, infrastructure management, BPO), and business innovation (products, platforms and solutions). But with all these changes, Infosys just wanted to position itself better with the customers; its positioning towards investor remains unchanged, with stated objective to achieve better than average growth and one of the highest margins. So, Cognizant and HCL, this company is not your competition. On a more technical but important note, it beat Wipro to jump to the second rank in our ranking after 6 years. Also, finally, it is beginning to scucceed in the Indian market.

RANK

INFOSYS

S GOPALAKRISHNAN CEO NR Narayana Murthy, chairman SD Shibulal, COO V Balakrishnan, CFO Basab Pradhan, head, sales Ashok Vemuri, head, financial services & insurance BG Srinivas, head, manufacturing Prasad Thrikutam, head, energy, utilities, communications and services UB Pravin Rao, head, retail, logistics, and life sciences Subhash Dhar, head, business innovation Stephen Pratt, head, business transformation Chandrashekhar Kakkal, head, business operations Swami Swaminathan, CEO, Infosys BPO Nandita Gurjar, head, HR Ramdas Kamath, head, administration HIGHLIGHTS l Announced the appointment of KV Kamath as chairman and SD Shibulal as CEO who would take over from August l Announced building capability in countries such as South Africa, Brazil and Australia l Launched a number of platforms such as iEngage, Finacle Lite, HBE, Finacle Analyz l Plans to recruit 45,000 people in FY12

FACTSHEET Consulting & Package Inplementation

23 5

8 6 6 5

l Start-up Year: 1981

Vertical Break-up (%) Manufacturing Retail

Testing

BPO Infra. Mgmt Products System Integration Other services Product Engg Services

ADM

14 20 28

8 6 45

Telecom

25,997

20,392

21,355

99%

Export

Domestic

Insurance

Energy & Utilities Services Others Transportation & Logistics Banking & FS

Total Revenu (including BPO): 27,501 crore

40 | July 31, 2011

31%

l Products & Services: IT services,

22%

Growth

2008-09

visit www.dqindia.com

2009-10

98%

2% 2010-11

Source: DQ estimates

Horizontal Break-up (%)

IT products, BPO, consulting and engineering l Address: Plot No. 44 & 97A, Electronics City, Hosur Road, Bengaluru 560 100 l Employees: 1,30,820 l Tel: 080 2852 0261 l Fax: 080 2852 0362 l Website: www.infosys.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

End of an Experiment With a new CEO at the helm, efforts are on to recover lost grounds

hough Azim Premji had strongly propounded the ‘power of two’ giving Wipro twice the leverage in growth opportunities, the company was quick to sacrifice the strategy at the altar of its faltering performance in FY11. Both Girish Paranjpe and Suresh Vaswani (now heading Dell India) left, while TK Kurien was promoted to the hot seat with the mandate to restore the company’s fortunes. While the other members of the WITCH club have shown robust recovery from recession in recent quarters, Wipro has been a relative underperformer. If quarterly guidances given by both are met, Cognizant would overtake Wipro in quarterly revenues sometime this fiscal. Even in the DQ Top20 club, it has been upstaged by Infosys to the #2 spot after several years. Wipro’s low exposure to BFSI (27% as compared to TCS at 44% and Cognizant at 42%) was a major reason why its growth was slower than its peers. The BFSI segment which was the earliest to cut spending during the downturn, has been the earliest to also begin reinvesting to position for a cyclical recovery. The telecom and hitech sectors that bring in a sizeable 25% of Wipro’s revenues though have been laggards. Wipro also lacked a credible enterprise application service (EAS) strategy to deal with the commoditization of ADM, which accounted for 40% of its revenues. With the IT sector undergoing a structural shift in spending away from ADM towards SI and consulting around EAS (HCL Technologies has gained in EAS consulting after Axon acquisition), Wipro with its weaker consulting capabilities obviously struggled more than some of its peers. What went right was that product engineering was carved out from a vertical to a new service area, with excellent traction witnessed in automotive, energy and utilities (smart meters) and retail (analytics). Thanks to the Infocrossing acquisition made earlier, infrastructure management flourished particularly with wins in retail, healthcare, and telecom. Not to forget, Wipro also had the biggest domestic concentration (22%) among all its peers; Wipro Infotech’s growth story was built around 6 technology directions it aggressively pursued in FY11, namely, cloud, physical security, open source, mobility, remote management and creation of micro-verticals like constructions, metals & utilties, and oil & gas among others.

RANK

WIPRO

TK KURIEN CEO Sambuddha Deb, COO Suresh C Senapaty, CFO Anurag Srivastava, head of technology

HIGHLIGHTS l Launched cloud based clinical collaboration portal that can reduce clinical drug trial time by 20-30% l Wipro Infotech selected by the Punjab government to deploy tax management system across the state; bagged a 10-year total outsourcing contract from Punjab & Sind Bank and TV Sundram Iyengar & Sons; awarded a 5-year IT outsourcing contract by Vasan Eye Care; building the Crime & Criminal Network Tracking System for Ministry of Home Affairs; launched a project on open source at Life Insurance Corporation l Rishad Premji, son of Azim Premji, promoted to the post of VP l Eligible to participate in various World Bank projects now that a 4-year ban on the company sanctioned in 2007 has expired l Hired Melanie Carter-Maguire, a government relations professional, to launch its lobbying effort in Washington DC; spent nearly $60,000 to lobby lawmakers and other officials about restrictive visa rules and policies that favor local companies

Service-wise break-up (%) 29

Vertical-wise break-up (%) Other

16 19

16 Infrastructure Outsourcing & Managed Services Product Development for ISVs IT Consulting Application Development & Maintenance

Telecom Retail Manufacturing

Utilities

24%

13% 24,899

20,959

21,949

77%

76%

Export

24%

Domestic

78%

Technology Healthcare BFSI

23% Total Export Revenue (excluding BPO): 19,357 crore

42 | July 31, 2011

FACTSHEET

Growth

2008-09

2009-10

visit www.dqindia.com

22% 2010-11

Source: DQ estimates

l Start-up Year: 1981 l Products & Services: IT services,

product engineering services, technology infrastructure services, consulting services, BPO l Address: Doddakannelli, Sarjapur Road, Bengaluru 560 035 l Tel: 080 2844 0011 l Fax: 080 2844 0214 l Website: www.wipro.com

DATAQUEST | A CyberMedia Publication

BSK 1- 10 KVA • Attractive prices for bulk orders. • All models ex- stock

BTO 650 VA

• Pan India sales and service network • 650 VA UPS with 12 V, 7.2 Ah battery (2.1 Kgs)

Inviting dealer and distributor inquiries across India

Call us at : 1800 1800 007 sms 'Battery' to 56767 www.basebatteries.com Branches : NORTH - Delhi: 98101 36524, Chandigarh: 98145 36524, Ghaziabad: 98719 95542, Gurgaon: 98719 95538, Agra: 98970 36524, Lucknow: 93058 36524, Dehradun:96341 31999, Ambala: 99962 52630, Jammu: 0191 2490476, CENTRAL - Jaipur: 98280 36524, Indore: 98930 36524, SOUTH - Bangalore: 98440 36524, Chennai: 98401 36524, Palakkad: 98473 36524, Secunderabad 98490 36524, Salem: 98401 36524, Hubli: 98863 21922, Madurai : 98401 36524, EAST - Kolkata: 94330 36524, Jamshedpur: 92346 36524, Guwahati: 90850 36524, WEST - Mumbai: 98206 36524, Pune: 98231 36524, Aurangabad: 98231 36524, Ahmedabad: 98250 36524, Nagpur: 98227 36524, Raipur: 93039 36524. And 48 service centers across India.

THE DQ 20

Banking on 3Cs Convergence, cloud and consumers were the 3 pillars of HP India’s growth

C RANK

HP INDIA

NEELAM DHAWAN MD Rajiv Srivastava, COO & president PSG Neeraj Sharma, president IPG Marshal Correia, director, enterprise services Biswanath Bhattacharya, director, technology services

HIGHLIGHTS l Neeraj Sharma replaced Ravi Aggarwal (since retired) as VP, IPG while Rajiv Srivastava replaced outgoing Sunil Dutt as head of PSG l HP Networking received the EAL 2 Common Criteria (CC) certification for its routers from DIT, making it the first Indian company to have leveraged the CC certification process l Awarded a total grant of $300,000 as part of its HP Learning Initiative for Entrepreneurs (HP LIFE) program for 2011 to 5 organizations—EDII, IDEAL, KSWU, LLF, and TARA l Bagged Bank of Baroda’s IT modernization deal, Bank of India’s RRB IT modernization deal; in total it bagged 5 other banking deals

Business-wise Break-up (%) Personal Systems (Notebook, desktops)

FACTSHEET

Global Revenue ($bn) India as % of global revenue

117.9

121.2

126.3

l Products & Services: Enterprise

13% 2%

17,831

15,760 Enterprise Services

22 Imaging & Printing Server, Storage +Enterprise Software

Total Revenue : 19,022 crore

44 | July 31, 2011

2.3% 2008-09

2.6% 2009-10

3.3% 2010-11

Source: DQ estimates

13 33

l Start-up Year: 1989

30% 23,227

Growth

20%

80% 2008-09

visit www.dqindia.com

16%

Export

84%

Domestic

2009-10

18%

82% 2010-11

Source: DQ estimates

loud and increasing focus on consumers (along with upcountry penetration) were the growth areas, and strategies across its 3 business arms were accordingly framed during FY11. In his first India visit, the new CEO Leo Apotheker talked about HP India’s go-to-market strategy focusing on converged infrastructure (CI) as the backbone of cloud computing. The CI strategy brought together data center, application, and network transformation as part of its hybrid delivery approach. With 50 deals, India stood out as a leading country in APAC. While each business unit under the enterprise arm (ESSN) continued its own sales and marketing, the integrated CI approach acted as booster by means of cross-selling. Services too grew at 13% with traction in BFSI (led by automation in RRBs), manufacturing (sub-verticals like automotive and steel implementing ERP), and government (MMPs, treasury, and e-district portals). IPG took the cloud route too with its ePrint strategy (printers on cloud) finding takers in education. Incidentally, much of the innovation on web-enabled printers was done by HP India R&D labs. PSG’s distribution strategy focusing on the regional distributor model with telecom partners seemed to have worked partially. HP reclaimed its #1 position in Q4 from Dell, but by then it had gone back mostly to its old IT national distributor model (Ingram, Redington, Compuage, and Savex were back) and ditched many of its telecom based regional partners (the likes of Unicom Telecom in Punjab and Chandigarh and Shalimar Enterprises in Haryana and HP). Some like Spectra (Delhi and NCR), Shivalik (UP and Uttarakhand), and Linkworld Distribution (WB and North East) remained. HP though justified the change in its distribution strategy as merely ‘tweaking’ to suit market requirements and look beyond the top 35 cities for growing its share. On the product front, as part of its consumer focus, HP bet big on webOS, with India becoming the first country in APAC to launch webOS slate and smartphones—the HP TouchPad, HP Pre3, and the HP Veer. India’s importance in the global scheme was also underlined with Vyomesh Joshi of IPG globally being made responsible for leading cross-business efforts to expand market share in India.

servers, software and storage, hardware, imaging and printing, IT services & solutions l Address: 24, Salarpuria Arena, Hosur Main road, Adugodi, Bengaluru 560030 l Tel: 080 2612 9000 l Fax: 080 2612 9899 l Website: www.hp.com/in

DATAQUEST | A CyberMedia Publication

THE DQ 20

Beating the Goliaths Beating several competitors, Cognizant is finally getting the attention it deserves

C RANK

COGNIZANT TECH SOLUTIONS

FRANCISCO D’ SOUZA CEO Rajeev Mehta, COO R Chandrasekaran, president and MD Gordon Coburn, CFO DK Sinha, head, sales

HIGHLIGHTS Ranked as a leader in enterprise application testing services in IDC MarketScape analysis of 13 global third-party testing firms l Crossed the 100,000 employee mark globally l Acquired 2 niche companies—PIPC, a program management and consulting firm and Galileo Performance, an IT testing and consulting services company l Growing traction in Europe (41% growth), where most are floundering l

Geography-wise break-up (%)

ognizant was knocking loud on the door for long, and in AMJ it finally breached the $1 bn mark in a quarter for the first time. And if guidances are met, then Cognizant might overtake Wipro in quarterly revenues sometime this fiscal; the company that had so long differentiated itself with its captive India model and consistent topline growth despite not receiving adequate recognition, finally arrived in FY11. Growth, profits, geographical diversification, client engagements, horizontal services, all grew giving Cognizant a solid footing in IT services. Cognizant’s revenue from North America had also gone past Infosys’ business from the region. Cognizant went past Wipro in revenues from North America at the peak of the downturn in AMJ 2009, and in FY11 the gap had widened substantially; even UK, where most IT services players had taken a hit, Cognizant increased its revenues by 58% during FY11. It had one of the best client concentrations amongst WITCH members—its top 5 clients accounted for 18% of revenues and 30% was by top 10—the top 10 each accounted for more than $100 mn in revenue even as Cognizant had a gross client addition of 125 in FY11. Financial services (42%), healthcare (25%), and manufacturing/retail/logistics (20%) were the key growth domains. There were big ticket wins like Marks & Spencer for end-to-end integrated applications and IMS or Eli Lilly to deliver services to boost its sales and marketing. More importantly, this meant that Cognizant got nearly 70% of its revenues from BFSI and healthcare segments where it was either #1 or #2 in FY11. Infosys and Wipro lost on this count too. While most IT services companies struggled to achieve non-linear growth, Cognizant was slowly building such models even in FY11. These included its testing practice that had become one of the biggest in industry with 17,500 employees last year and is still growing, or its business process as a service (BPaaS) platform like Intellipeak that bagged 13 wins including Eli Lilly.

FACTSHEET

Vertical-wise break-up (%)

37% 21,393

Growth

23%

Europe

Healthcare & Life Sciences

25 19 42

3 Rest of World

46 | July 31, 2011

l Products & Services: IT and

BPO

15,646

l Employees: India: 80,000

12,741

(Global 1,11,000)

Retail, Hospitality, Manufacturing & Logistics Information, Media & Entertainment and Hi-Tech Banking, Financial Services & Insurance

Total Revenue : 21,393 crore

35%

Source: DQ estimates

North America

l Start-up Year: 1994

100%

2008-09

2009-10

Excludes BPO Revenue

visit www.dqindia.com

Export

100% 2010-11

l Address: 5/35, Old

Mahibalipuram Road, Thoraipakkam, Chennai 600 097 l Tel: 044 4209 6000 l Fax: 044 4209 6060 l Website: www.cognizant.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

After 20 Years IBM India continued to be a leader in software and services even as it bagged a host of deals

t should have been 100 years. Right? It is more than symbolic that soon after celebrating its centenary, IBM is all set to celebrate 20th anniversary of its re-entry to India. India has been a critical part of IBM as we know it today. Till 10 years back, IBM was very much an American company with global presence; it is India presence that made it truly international. The fact that its India manpower (estimated) has overtaken its US manpower base this year shows where India stands for the new IBM. Last year saw India leading the growth (along with China) for IBM in the APAC region. According to Dataquest estimates, IBM domestic business grew 16% in rupee terms to reach `6,832 crore. It retained the services leadership while it maintained market share in servers and storage (26% plus in external disk storage). It was the dominant leader in software (30%-plus share). Keeping in with its focus on business transformation deals, IBM last year managed to get contracts from AFCONS, Manappuram Finance, Jet Airways and Suzlon Energy. Among other major services deals were a deal from SBI to create a single information repository; a 5 year managed services agreement with IDFC; a 10 year deal with Caparo India for SAP implementation and data center outsourcing; one from bharti airtelâ&#x20AC;&#x2122;s African operationss; a 5 year, $19 mn contract from Pyro; 5 year BPO deal from PepsiCoâ&#x20AC;&#x2122;s Indian subsidiary; 10-year agreement with ElectraCard Services (ECS), a leading provider of software solutions for electronic payment systems; a contract from Delhi International Airport (P) Limited (DIAL) to establish a common-use infrastructure in Delhi Terminal 3; a deal from HPCL-Mittal Energy Limited for design and implementation of an MES, from Mankind Pharma for SAP implementation, from KVTSDC for a smarter employability platform; and a contract from ROCA India for SAP implementation. Major hardware and software clients that came in include Federal Bank, AFL, IFFCO, AsiaMotorWorks, L&T, and Travel XP. Last year, IBM announced that it would establish 75 new CoEs at engineering colleges across 60 cities, in addition to the about 75 it already has.

RANK

IBM INDIA

SHANKER ANNASWAMY managing director Suhas Bhide, VP, global delivery, IBM global services Manish Gupta, director, IBM research India; chief technologist, IBM India/South Asia Ponani Gopalakrishnan, vice president, ISL Robert Parker, chief financial officer, IBM India/South Asia Pari Sadasivan, head, IBM business process services Amit Sharma, vice president, operations Chandrasekhar Sripada, vice president & head, HR-India/South Asia Jeby Cherian, strategy leader India/SA

HIGHLIGHTS l Chose India Research Lab to lead a worldwide initiative to develop a new application to further expand the reach and use of mobile phones l Plans to spread to 25 more cities, besides the existing 22, by 2013 l Gave best-in-industry hikes to best performers

Global Revenue ($bn) India as % of global revenue

96.7

101.6

1.2%

1.3%

1.5%

2008-09

2009-10

2010-11

48 | July 31, 2011

19%

12,048

12,388

52%

48% 2008-09

48% 2009-10

14% 14,132

Export

52%

Source: DQ estimates

101

FACTSHEET

Growth

Domestic

48% 2010-11

visit www.dqindia.com

Source: DQ estimates

l Start-up Year: 1992 l Products & Services: IT services,

BPO, servers, storage, middleware, system software l Address: No 12, Subramanya Arcade, Bannerghatta Road, Bengaluru 560 029 l Employees: 120,000 l Tel: 080 4068 3000, 2678 8015 l Fax: 080 4068 4225 l Website: http://www.ibm.com/in/en/

DATAQUEST | A CyberMedia Publication

THE DQ 20

Safe Risk Taker Differentiated strategies and a sound HR philosophy helped HCL Tech grow consistently

HCL TECHNOLOGIES

VINEET NAYAR CEO Anil Chanana, CFO Anant Gupta, president, HCL ISD Rahul Singh, president, BPO business services

HIGHLIGHTS l Entered an agreement with Merck & Co (MSD) for 5 years worth `2,218 crore to provide pharmaceutical and healthcare technology for global markets l Announced strategic partnership with Al Majdouie, Dex One, Daon, Epicor Software, eMeter & Tridium, Finzsoft, Hawaiian Electric, OP Pohjhala, Orion Edutech, Lojas Renner, Sigma AB, Tango Inc, and Trintech l Becomes the first global IT services company to join Advanced Message Queueing Protocol (AMQP) working group; HCL Axon has been named leader among SAP Services Providers by an independent research firm, named 40th on Software Magazine’s 28th Annual Software 500, recognized as 44th democratic workplace in the world by WorldBlu l 24,000 fresh recruits in JAS & OND quarter in 2010

Horizontal break-up (%)

31 6

Enterprise Application Services Infrastructure Services Engineering and R&D services BPO Custom Application Service

Vertical break-up (%)

25 27

Growth

BFSI Telecom Retail & CPG

6 7

9 8 7

Healthcare Media, Publishing & Entertainment

28%

14,111 25% 41%

l Address: A-10-11, Sector 3,

95%

94%

50 | July 31, 2011

Export

2008-09

6% 2009-10

visit www.dqindia.com

Domestic

Noida 201 301

94%

Energy-Utilities-Public Sector Others Manufacturing

14,978 crore

l Start-up Year: 1991

infrastructure and BPO

8,764

5% Total Revenue (including BPO) :

FACTSHEET l Products & Services: Software,

10,983

Source: DQ estimates

RANK

lways a rebel, HCL Technologies ventured into areas and pursued strategies which were very different from what the top 3 had gone for. Unlike TCS, which in a way deﬁned the rules, HCL Tech was a challenger and many critics called it desperate differentiation. Some of it, like higher focus on infrastructure and engineering early on, have made HCL Tech a champion in those areas while some others (like BPO) have gone sour. By and large, the world seems to have recognized that HCL Tech’s strategy is consistent and genuine. The best proof is its stock performance in the last 2 years. HCL Tech had yet another year of consistent growth, though on a comparative basis the growth may not look as impressive as it did in a recessionary year like FY10. What is good is that the growth has not come in spurts but it has done well across verticals, service lines, and geographies. Mature segments like ﬁnancial services and manufacturing grew 26.8% and 27.2%, respectively while some verticals such as healthcare and retail & CPG grew by more than 50%. Americas grew 26.7% and Europe 19.5% while Rest of the World (including Japan and India) grew close to 60%. In services, infrastructure grew 47.4%, ADM 33.4%, and enterprise applications services 25.1%. BPO, registered a decline. Last year also saw CEO Vineet Nayar’s book, Employees First, Customers Second, becoming a business bestseller, making the world sit and take notice of HCL Tech’s HR philosophy. HCL Tech won some key deals in FY11such as those from Etisalat, First Horizon National Corp, Singapore Exchange (SGX) and OP Pohjhola. Its $500 mn contract from Merck was one of the biggest for the Indian industry last year. In fact, healthcare was a star vertical with wins like Novotech and Purdue Pharma. It also made strong inroads in newer markets such as Brazil and Middle East. HCL Tech won a 7-year contract with Al Majdouie, and entered into a 3-year Integrated Web Services (IWS) program with Melbourne IT. Last year took HCL Tech a step closer to being a tier-1 service provider. The challenge is that its nearest competitor, Cognizant, is growing even faster. And of course, BPO has to be brought on track.

l Employees: 73,420 l Tel: 0120 252 0917 l Fax: 0120 252 6907 l Website: www.hcltech.com

2010-11

DATAQUEST | A CyberMedia Publication

/7 !,)'. 9/52 $!4! #%.42% !2#()4%#452% 4/ 9/52 "53).%33 .%%$3 ). *534 3%#/.$3

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/7%2 !#+ 3934%-3 Modular power distribution Any-IT, vendor-compatible and paralleling capabilities rack enclosures and on UPS for loads from accessories for 10 kW to 2 MW high densities

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can be deployed on its own as a modular, scalable, customized solution thatâ&#x20AC;&#x2122;s easy to design, build, and install for small and first-time data centre environments.

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We say that InfraStruxure data centres mean business. But what does that mean to you? The answer is simple. A data centre means business when it is always available, 24/7/365, and performs at the highest level at all times, is able to grow at the breakneck speed of business, lets you add capacity without waiting on logistical delays (e.g., work orders), enables IT and facilities to keep pace with the business in a synchronized way, continues to achieve greater and greater energy efficiencyâ&#x20AC;&#x201D;from planning through operations, is able to grow with the business itself, and supportsâ&#x20AC;&#x201D;instead of hindersâ&#x20AC;&#x201D;business.

(% 42)0,% 02/-)3% /& .&2! 425852% $%0,/9-%.4 InfraStruxure fulfils our triple promise of superior quality, which ensures highest availability; speed, which ensures easy and quick alignment of IT to business needs; and cost savings based on energy efficiency. What better way to â&#x20AC;&#x2DC;mean businessâ&#x20AC;&#x2122; than to enable quality, speed, and cost savingsâ&#x20AC;&#x201D;simultaneously?

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ÂŠ2011 Schneider Electric. All Rights Reserved. Schneider Electric, APC, and InfraStruxure are trademarks owned by Schneider Electric Industries SAS or its affiliated companies. FNBJM FTVQQPSU!BQD DPN t 'BJSHSPVOET 3PBE 8FTU ,JOHTUPO 3* 64" t @*/

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add on InfraStruxure components to existing architecture and, for increased value, use our management software.

#!,% 50 7)4( 34%0 !.$ 2%0%!4 -/$5,!2 !2#()4%#452% &/2 ,!2'% $!4! #%.42%3 Medium/large environments can deploy InfraStruxure as a zoned, pay-as-you-grow, scalable architecture solution.

THE DQ 20

A New Journey ‘Change’ was the word. And it began at the top, involving leaderships and business models

hile co-founder and chairman Ajai Chowdhry has been driving HCL Infosystem’s transformation from a volume driven company to a value creating company for a couple of years, it was last year that he decided to announce it to the world in typical HCL fashion, by handing over the reins of the company to a new leader. As Harsh Chitale took over as the CEO of the company, HCL Infosystems made a lot of restructuring at the top. It did not completely shun the old in favor of the new—a common mistake that many change managers do—but decided to create a ‘mixn-match’. External face was changed as Rothin Bhattacharya, CEO, security business, was moved to strategy and marketing, replacing veteran George Paul, who took charge of R&D, a new strategic thrust for the company. The topline remained ﬂat despite growth in services and solutions, as distribution business fell. Among the new executives were Princy Bhatnagar, Gautam Advani, Anand Ekambaram and Sanjay David. Part of the solutions-led strategy was to increase R&D thrust with 3 new centers, a new senior leader, and increasing the manpower from 150 to 500. It also introduced a formal new product introduction (NPI) process to foster faster innovation. It already has close to 40 software products. A radical shift was the decision to look beyond India, thus ending an unwritten understanding with HCL Technologies not to compete in the latter’s markets. It is starting with emerging markets where it can export the India model seamlessly. It started businesses in South Africa and Nigeria, and is looking at inorganic growth with 2 acquisitions in Dubai. But in the actual business, it was good old government sector that provided the impetus with multiple deals, many of them with transaction based pricing. One gap in the services business though is that it is yet to tap the high-value enterprise integration space, something rival Wipro managed to successfully tap a few years back.

RANK

HCL INFOSYSTEMS

HARSH CHITALE CEO Ajay Chowdhry, chairman JV Ramamurthy, president and COO Sandeep Kanwar, CFO Rothin Bhattacharya, EVP, strategy & mktg Vivek Punekar, head, HR George Paul, head, R&D Princy Bhatnagar, head, consumer computing Gautam Advani, head, mobility solutions Anand Ekambaram, head, learning business Sanjay David, head, distribution APS Bedi, head, enterprise sales Rajeev Asija, head, operations M Chandrasekaran, head, office automation HIGHLIGHTS l Acquired 60% stake in Dubai based IT services firm NTS Group and 20% equity stake in Techmart Telecom Distribution FZCO (Dubai based partner of Nokia Corporation) l Bagged govt contracts such as smart-card based PDS system in Chandigarh, `40 crore contract from Census of India, `1,000 crore PDS order from MP Govt, `100 crore R-APDRP contract from HP, `40 crore order from Dept of Higher Education in HP, IT@Schools project from Govt of Kerala, contract from Assam EDC, `300 crore order from IAF

Segment-wise break-up (%) Telecom Distribution

-1%

-4%

12,445

11,956

2% 12,137

Export

l Start-up Year: 1976

systems, managed systems, infrastructure, ofﬁce automation, software and network integration

Digital Entertainment

l Address: E-4/5/6, Sector 11, Noida 201 301

Office Automation SI Overseas operations Others

Total Revenues: 12,137 crore

l CEO: Harsh Chitale l Products & Services: Computers, storage

Computing Business

22 56

FACTSHEET

Growth

99%

2008-09

2009-10

Domestic

97% 2010-11

Source: DQ estimates

l Employees: 7,202 l Tel: 0120 252 6518/19 l Fax: 0120 255 0923 l Website: www.hclinfosystems.in

Source: DQ Estimates

52 | July 31, 2011

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

Scripting a Comeback FY11 rode on telecom, government and consumer businesses, as HP came back

he revival of India’s largest national distributor in FY11 was largely driven by its success in telecom, government, and consumer businesses. The telecom contribution decreased to 12%. The addition of BlackBerry Playbook followed by the mandate to distribute all BlackBerry enterprise solutions across India provided further boost. This explained Ingram’s plan to invest further in the telecom sector. The government’s move to fast-track many of its projects with the view to revive the economy also culminated in good wins for Ingram—APDRPs, SDCs, other e-gov projects, BSF, the ND gained visibly on several fronts. The 3rd pillar was the consumer business, on the support of leading brands like Lenovo, Acer, and Apple. This segment could have proved to be more lucrative had HP—otherwise still Ingram’s biggest principal —not recorded a dip owing to change in its go-to-market strategy. HP changing the distribution model had impacted Ingram in FY10. Though by year-end of FY11, HP had gone back to NDs, like Ingram, especially in the North and West. Other than HP, 2 vendors—Cisco and Microsoft—proved to be the game changers for Ingram in FY11, on a more positive note. Cisco’s contribution grew 90% on a y-o-y basis after the introduction of the CPM model, which now offered better opportunities to tier-2 partners. Tier-1 partners now had to compete with the new entrants on the space thereby ensuring a more level playing ﬁeld and offering better leverage to Ingram in dealing with its partners. Microsoft injected a new lease of life into the market with its ‘Market Development Program Initiative’ for the upcountry regions. Ingram complemented it by getting cities in 16 states to develop channels and to cater customer demand. All this effort resulted in the upcountry region contributing 10% to the Microsoft business. The pecking order of principals, however remained unchanged—HP followed by Samsung, Microsoft, IBM, and Cisco. The B2B website for resellers launched in FY10 churned 25% of the business by value and 29% by volume. But the portal catered exclusively to the needs of only stock XL businesses and not backto-back or special price orders which is otherwise a major contributor to the company’s revenue.

RANK

INGRAM MICRO INDIA

K JAISHANKAR MD Prabhakar Iyer, chief financial officer Bimal Das, senior director, computing systems group Sanjay Achawal, senior director, enterprise business group Bindra Navneet Singh, director, sales Srinivasan Ravindran, director, operations Atul Gaur, director, consumer electronics & telecom group Aloysius Fernandes, director, peripherals & components group

Highlights: l Buffalo appointed Ingram as its 2nd ND for India l Appointed ND by Kingston for its DRAM business l Western Digital appointed Ingram as its ND for India l Organized India Cloud Forum in 8 cities for partners to explain cloud plans of vendors

Distribution-wise break-up Systems

FACTSHEET

35%

Growth

9,766

l Start-up Year: 1996

-6%

7,668

l Products & Services: Distribution

7,234

of IT products & consumer electronics l Address: Gate 1A, Godrej

40 13 12

Enterprise Products Telecom

Peripherals & Components Total Revenue : 9,766 crore

54 | July 31, 2011

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

Industries Complex, Pirojshanagar, Eastern Express Highway, Vikhroli (East), Mumbai 400 079 l Tel: 022 3989 4645 l Fax: 022 3989 1000 l Website: www.ingrammicro.com

2010-11

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

Covering All Bases The HP impact was offset by increasing engagement with other systems vendors

RANK

REDINGTON INDIA

EH KASTURI RANGAN president, non-IT

PS NEOGI president, IT

SV Krishnan, CFO Clynton Almeida, CIO Ramesh Natarajan, national sales head

HIGHLIGHTS l Added key vendors in the enterprise (Hitachi, Trend Micro, Quest SW), networking (ECI, Brocade, Eaton Power), software (Autodesk) and components (LG, WD, Strontium, and Kingmax) space to offer a varied bouquet of products to its partners l Increased presence in 3-PL space with the state-of-the-art Automated Distribution Center (ADC) in Chennai playing a lead role

Revenue break-up (%) Systems Peripherals & Consumer PCs Components

15 14

6,576

Software Non-IT

Total Revenues: 9,274 crore

56 | July 31, 2011

FACTSHEET l Start-up-Year: 1993 l Product & Services: Distributor of PCs,

servers, peripherals, consumables, networking equipment and components

7,024

l Address: SPL Guindy House, 95, Mount

Road, Chennai 600 032

Enterprise

11 9

Networking

32% 9,274

Growth

100%

2008-09

2009-10

Domestic

100% 2010-11

visit www.dqindia.com

Source: DQ estimates

or Redington, FY11 started on a bumpy note with the biggest vendor on its portfolio HP changing its PSG distribution model by adding more regional distributors for better profitability. It also ended domination of national distributors (NDs) of HP like Redington and Ingram, as in the new model they were bound by geographical restrictions. However by yearend, there has been a partial rollback by HP as it replaced the telecom partners and brought back the NDs into its fold. The impact at the end of FY11 was evident with Redington’s peripherals and consumer PC slice going down to 15% as compared to 25% the previous year. But Redington, just like Ingram, was able to minimize the impact by deepening its engagements with other vendors like Acer, Lenovo, Toshiba among others that acted as a savior for the consumer PC business. That apart from the good traction in infrastructure project business (again like Ingram) with major e-gov projects, acted as a key growth driver during FY11. For instance, Redington’s tie-ups in the biometric solutions space resulted in key wins in the UID project. The biggest growth story happened in non-IT with BlackBerry smartphones and Apple (iPads and Mac) seeing impressive momentum during FY11. In fact, Redington also helped set up BlackBerry ‘experience zones’ in key locations. In software, issues like double taxation still remained a challenge for all NDs like Redington, especially as far as Microsoft was concerned. Better business from vendors like Symantec, Adobe, and Autodesk (all in excess of `300 crore) somewhat offset the software concerns. With working capital, managing credits, and recovery being one big challenge for the large NDs, Redington’s fully owned NBFC aimed at providing financing support to the IT channel partners, proved invaluable. It also moved away from being Redington centric to a more neutral channel financing company. In a recent development Standard Chartered Private Equity picked 12% stake in Redington India and that might have an impact on Redington’s future in FY12.

l Employees: 2,150 l Tel: 044 4224 3535 l Fax: 044 2235 2790 l Website: www.redingtonindia.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

New Avatar Enterprise traction increasingly happened for virtualization and collaboration

T RANK

CISCO SYSTEMS

NARESH WADHWA president and country manager, Cisco India & Saarc Pramodh Menon, SVP, commercial sales Anil Bhasin, SVP, enterprise sales Sandeep Raina, SVP, public sector Srivalsan Ponnachath, SVP, services Jagdish Mahapatra, SVP, ITS sales Rajesh Rege, SVP, data center, virtualization, cloud Avinash Purwar, SVP, borderless networks Sanjay Rohatgi, SVP and lead, service provider sales Vish Iyer, SVP, service provider sales Nand Kishore Badami, SVP, marketing

HIGHLIGHTS Deployed WAN optimization solution across 1,632 branches of United Bank of India l Signed MoU with Mahindra & Mahindra on collaboration in smart cities, virtual dealership, sports & entertainment and cloud services l Tied up with Apollo Hospital to revolutionize healthcare via CISCO’s ‘Desktop Solution’ technology. l

Product-wise break-up (%)

Routing Services

11 10 5 25

37.9

37.7 4%

Security Audio/Video Voice Solutions WLAN Switching

8,157 crore

2008-09

DATAQUEST | A CyberMedia Publication

35%

8,157

31.4

3.7%

Total Revenue :

l Start-up Year: 1995 (India) l Products & Services: Growth

3.0%

4.1%

2009-10

2010-11

6,084

6,057

11%

Export

89%

Domestic

2008-09

2009-10

visit www.dqindia.com

14%

86%

Source: DQ estimates

FACTSHEET

Global Revenue ($bn) India as % of global revenue

Source: DQ estimates

he turnaround in FY11 after a relatively flat FY10 was driven primarily by the enterprise and commercial businesses. Government and IT services were the key growth verticals with wins in Indian Air Force (data and voice integration), UID, APDRPs, and CSCs. Even the CWG project, now mired in controversy, was undeniably the first time the country got such a high-definition network. All the top 5 IT services players also deployed some form of integrated video solutions from Cisco. The difference was that Cisco was not just pushing its traditional active networking products in the enterprise space, but there was increasing traction of its traditionally noncore areas like unified communications, security and blade servers. It was not only that 31% of its revenues came from these non-core areas, but it found potential takers in absolutely new segments; there was significant traction for its blade servers in the data center space making it the #3 vendor in the pecking order. Add to this Cisco’s virtualization game plan, wherein it extended its Borderless Networks portfolio by launching a new network service called Application Velocity and a new solution called Cisco Virtualization Experience Infrastructure. What logically followed were the Cloud Experience Centers that it launched in collaboration with EMC. In fact, if global rumors that EMC could acquire Cisco turn out to be true, the India integration would be smooth considering how closely the two worked together. The commercial and SMB segments were even bigger success stories. The F1 Overdrive initiative led to 158% increase in partner coverage y-o-y for Cisco resulting in 53% growth; the launch of 8 new product exchange centers at Goa, Indore, Nagpur, Baroda, Surat, Jaipur, Kochi, and Thiruvananthapuram and 50 other cities through the ‘hub and spoke model’ with Accel Frontline ensured upcountry penetration. But most importantly Cisco revamped its entire partner base into 5 segments based on their market division. About 75% of its revenues were contributed by the Gold (4) and Silver (7) Partners.

Networking l Address: Birla House (East Tower), 25 Barakhamba Road, New Delhi 110 001 l Employees: 7,000+ l Tel: 011 4261 1000 l Fax: 011 2376 6126 l Website: www.cisco.com

2010-11

July 31, 2011 | 57

THE DQ 20

The Sun Effect As the Sun integration started taking place, Oracle bet big on its Exadata/Exalogic strategy

I RANK

ORACLE INDIA

SANDEEP MATHUR MD Sunil Jose, VP applications Joyjit Chatterjee, VP, customer support services Sunil Mehra, senior director, middleware Cherian Varghese, senior director, alliances & channels Gopal Chawla, senior director, consulting

HIGHLIGHTS l Sandeep Mathur took over as managing director from Bhaskar Pramanik l Exadata and Exalogic became significant part of strategy l Bagged HRM deployment project from Government of Orissa

n FY11, Oracle India underwent a massive realignment, as the Sun integration started taking place. The integration pangs were felt at the senior management level as former Sun India MD Bhaskar Pramanik, who had taken over as Oracle India MD a year back, left (he is now heading Microsoft India) as did most of the senior executives who had joined Oracle post-merger along with Pramanik. Though Oracle is now organized into four business units—database, applications, fusion middleware and storage systems (which came as a part of the acquisition of Sun/ StorageTek), Sun, headed by Kapil Sood, continued to operate as a legally independent entity in India in FY11. It enabled Oracle to cash in on its database business through the launch of Exadata and Exalogic, developed using Sun technology. Oracle, with more than 60% RDBMS market share in India (accounted for 40% of its business) further bolstered after the launch of 11g R2 in India, started leveraging the installed base of customers for Oracle Database (more than 7,000) to drive sales for Exadata. Not just RDBMS, all its traditional businesses like applications, fusion middleware and storage systems witnessed robust traction from telecom, education, infrastructure, government and banking. Key government wins include the one from Orissa (Oracle HRM for 4.75 lakh employees working in 6,143 ofﬁces) and Indian Railways (Tuxedo and Weblogic Server for its Freight Operations Information System). Other marquee wins included BSNL, PNB, IDBI, Shoppers Stop, DS Group, TopsGroup, and Helpage India. It generated nearly `2,600 crore in revenue from new license sale in FY11. Oracle ﬂexed its muscle in middleware too registering a growth of 26% and ending with a 34.2% market share. With its principal competitor in enterprise software, SAP running away in the SMB segment, Oracle too tried grabbing a piece of the pie with customers like NutHuch Nutricare and The Pride Hotels. Market grapevine is that Oracle is trying to sell its services biz of Oracle Financial services (iFlex).

FACTSHEET

Oracle Financial Services Growth

-2%

2,874

-18%

Source: DQ estimates

2,361

2008-09

2009-10

58 | July 31, 2011

2010-11

61.2

59.5

7,934

68.6 3%

5,962

2.1% 2008-09

2.2% 2009-10

2.5% 2010-11

6,321

Source: DQ estimates

2,928

26%

Growth

Source: DQ estimates

23%

l Start-up Year: 1993

Global Revenue ($bn) India as % of global revenue

2008-09

visit www.dqindia.com

2009-10

l Products & Services: Database, middleware, application software l Address: DLF Building No. 8, Tower C, Ground & 7th Floor, DLF Cyber City, DLF Phase II, Gurgaon 122 002 l Employees: 21,000+ l Tel: 080 4029 1177 l Fax: 080 4029 2407 l Website: www.oracle.com/in

2010-11

DATAQUEST | A CyberMedia Publication

THE DQ 20

Change is Easy With increased focus in services, Dell could soon become one of the top 5 IT companies in India

W RANK

DELL INDIA

GANESH LAKSHMINARAYANAN president Suresh Vaswani, COO & executive VP Dell Services Mahesh Bhalla, GM consumer & SMB Nitin Bawankule, GM large enterprise

HIGHLIGHTS Introduced Virtual Integration System (VIS) for enabling customers to transition existing technologies to cloud model l Expanded its cloud based services portfolio to simplify IT management and reduce costs with SaaS solutions l Launched the education-centric solution— the connected classroom transforming the learning environment for the digital age l India-originated Dell SMB ‘Take Your Own Path’ campaign added 2 new ‘heroes’—Vishwas Chitale of Chitale Dairy and Subrahmanyam Yadavalli of CoOptions Technologies l

ipro veteran Suresh Vaswani’s appointment as chairman re-enforced Dell India’s commitment to ramp up its IT services strength in India where it was trying to hit the $2 bn revenue mark. In fact, the services business grew exponentially faster (xx%) than its hardware business. Looking to exploit its global expertise in different verticals in India too, the company’s strategy was a judicious mix of vertical with horizontal focus on ADM, BPO, testing, BI, and migration to the cloud. The Perot acquisition has been the icing on the cake as it added healthcare and financial services expertise. India was a key part of its services strategy with a 11,000 strong team providing round-the-clock service support. India is strategic to Dell from a delivery point of view too, more so considering the crucial role played by the applications and BPO business in bolstering its transformation to an IT solutions force globally. Dell’s engagement with the government has been steadily rising over the last 12-18 months, particularly in the UID project. The connected classroom solution stack in its first year gained momentum. In K12, research and higher education did well with significant wins in HPC solutions. On the systems front, Dell became the largest PC vendor in India in JAS, though by the last quarter, HP had reclaimed its #1 spot. Dell with 31% share in JFM however led HP (17%) in notebooks. With the launch of new products like tablets (Streak), smartphones (the XCD series—first to launch in open market) and printers (world’s smallest A4 color single-function laser), Dell is expected to consolidate its position further. Reacting swiftly to allegations of large-scale parallel imports, Dell issued advisory against 11 partners found indulging in procurement and distribution from unauthorized channel overseas. It also refused to take the responsibility of any kind of service support for the grey market, imported or refurbished products. While consumers in turn suffered since they were devoid of warranties and value-added services, many partners argued that parallel importing is not an illegal activity, as the importers bought products in bulk from overseas and sold them in the Indian market after duly paying all import duties and local taxes.

FACTSHEET Business-wise break-up (%)

l Start-up Year: 2000

Global Revenue ($bn) India as % of global revenue

61.5

Consumer

7,666 78%

52.9

34%

Growth

5,709

61.1

6 Total Revenue :

Government SMB Large Enterprise

7,666 crore

60 | July 31, 2011

1.1% 2008-09

2.1%

2.3%

2009-10

2010-11

3,200 8%

Export

100%

92%

Domestic

2008-09

2009-10

visit www.dqindia.com

16% 84%

Source: DQ estimates

32%

l Products & Services: Desktops,

laptops, servers, storage, workstations, all-in-one PCs, IT services, data centers, printers l Address: Divyasree Greens, Ground Floor, SNo 12/1, 12/2A, 13/1A Challaghata village, Varthurhobli Bengaluru 560 071 l Tel: 080 2535 7311 l Fax: 080 2535 7309 l Website: www.dell.com/in

2010-11

DATAQUEST | A CyberMedia Publication

THE DQ 20

Betting on India Increasing PC penetration and growing IT spend are helping Intel grow in India

W RANK

INTEL INDIA

RAMAMURTHY SIVAKUMAR MD, South Asia Praveen Vishakantaiah, president, Intel India Sandeep Aurora, marketing, director, South Asia R Ravichandran, director, sales

HIGHLIGHTS l Transitioning to the new Sandy Bridge processors, first released this January l Awarded Intel post-sales support for 3 years to Digicare, the services arm of Smartlink Network Systems l Discontinued its advanced and standard warranty replacement services after outsourcing the service support to Digicare l Acquired McAfee globally, though in India it still operated as an independent entity

Global Revenue ($bn) India as % of global revenue

Revenue break-up (%)

46.2

India Subsidiary

38.3

4,340

l Start-up Year: 1988

6,108

5,160

Grey Market Non India OEM (Compensation in India)

Engineering Center Export Total Revenue : 6,108 crore

2.4%

2.6%

2008-09

2009-10

2010-11

DATAQUEST | A CyberMedia Publication

Source: DQ estimates

12 12 8

18% 19%

35.0

FACTSHEET

Growth

10%

Export

90%

91%

Domestic

2008-09

2009-10

visit www.dqindia.com

92% 2010-11

Source: DQ estimates

hile it was already well-publicized that Intel depends heavily on its India Design Center, it was heartening to see it betting big on the Indian market to drive its global growth. Along with China, India was one of Intel’s fastest growing markets in FY11 and was on course to soon cross the $1 bn mark. That Intel found takers amongst more than 500 laptop and desktop designs from all leading OEMs, over 100 ISVs as well as 1,000+ GIDs for its new products including Sandy Bridge, helped. With competition from AMD remaining muted throughout the year, Intel was enjoying close to 90% of the processor market share in India. It was still a leader in netbooks despite competition pouring in from the likes of AMD and ARM. The achilles’ heel as of now seemed to be the rise of tablets and smartphones, an area where it continued to disappoint, though a tablet by Acer based on its Oak Trail processor is expected later this year. Education and entertainment were identiﬁed as the key growth riders for India, and along with government and healthcare, were earmarked as focus areas in FY11. Intel was actively engaged in large e-gov opportunities like the APDRPs and also helped the Karnataka government deploy the tele-health project in Davanagere district. Through the Tamil Nadu health system project, it worked to improve the state healthcare delivery system, did a PoC and then scaled it through partners. Working with BSNL, Intel also developed an ePCO program to enable PCOs to offer e-commerce services. It did its bit to evangelize innovation by way of $23 mn funding of companies such as July Systems, KLG Systel, and MCX through its Intel Capital India Technology Fund. And though 6 senior executives left Intel (like Rajesh Gupta, Vinay Chopra, Gopal Swaminathan, and Ashok Nair associated with its channel business), it went ahead with restructuring its channel partner program. The new program, called Technology Provider program, included embedded technology ODMs from non-computing space like PoS, security and surveillance and digital signage; and the scope of the program was also extended beyond pure system builders to resellers as well. Earlier in the year, Intel had also discontinued its long-standing distribution arrangements with SES Technologies and eSys.

l Products & Services: Processors, boards and R&D l Address: 23-56P, Deverabeesanhalli, Varthur Hobli Road, Bengaluru 560 037 l Employees: 2,700+ l Website: www.intel.com

July 31, 2011 | 61

THE DQ 20

India as the Epicenter Accenture is proud of its India capability unlike many other firms

s Accenture tries to shed its image of an American company and positions itself as a fully global corporation, one of the explicit steps that it took last year was to promote Pierre Nanterme—a Frenchman based in France, to the top job. One of the first things the new CEO explicitly pointed out soon after taking over was that the top management in the company was still not as globalized and one of his agenda items was to change that. He has explicitly stated that within his term he wants to see some Indians in the top positions globally. That is probably why Accenture is proud (and upfront) about its India capability unlike many other firms who do significant delivery out if India but are defensive about it. In fact, most of its contract win announcements made last year mentioned that the services would be delivered out of India and India is now no more Bengaluru for Accenture. It now has a good geographic spread within the country, with many Centers of Excellence (CoEs) spread over Hyderabad, Chennai and Pune, apart from Bengaluru. However it still struggles when it comes to Indian market with IT services revenue being about $40 mn last year—a minute fraction of its global revenue and less than half of its overall India revenue. However it made some headway in the government sector. The key wins last year included one from Uinique Identifaction Authority of India for implementing the core biometric identification system as part of a consortium and a 42-month contract from Nagaland government for implementing state service delivery portal as part of NeGP. Last year saw Accenture appointing Avinash Vashishtha as the chairman and MD for Accenture India, who replaced Harsh Manglik, though this did raise a few eyebrows, as Vashishtha, respected as an offshore consultant, has very little exposure to the Indian market, Accenture’s stated thrust. It also made some other key appointments including that of marketing lead Samira Kohli whose major mandate is to elevate Accenture’s image as a top employer.

RANK

ACCENTURE INDIA

AVINASH VASHISTHA chairman & geography managing director Harsh Manglik, senior advisor Rekha M Menon, executive director, geographic services, India Ashish Khanna, managing partner, communications & high tech group Sanjay Jain, managing director, Accenture Management Consulting Manish Panjwani, country managing partner, technology Milind Kharosekar, financial services BPO, APAC lead and India BPO lead Nachiket Sukhtankar, lead-delivery centers for technology Kannan Sundaresan, lead, BPO operations Samira Kohli, marketing lead, India WINS WITH INDIA DELIVERY l LAN Cargo (cargo reservation system) l Carlsberg Breweries’ European ops (5 yr, applications) l PROTON (SAP implementation) l Magneti Marelii (5 yr, in-vehicle infotainment and telematics systems design) l Zurich Financial (10 yr, new IT system for P&C insurance business in Latin America) l Norsk Hydro to (support and maintain SAP) l Henkel (application management for the North American ops l Electrolux (application) l Nordea (web platform)

Revenue (India IT) break-up (%) Technology Consulting

Growth

4,400

36 16

38 10

Applications

System Integration

Source: DQ Estimates

62 | July 31, 2011

97%

5,672

3% 2008-09

l Start-up Year: 1987

4,800

97%

l Address: 4/1 IBC Export

97%

Infrastructure & others

Total Revenue : 172 crore

FACTSHEET

18% 16%

3% 2009-10

Domestic

3% 2010-11

Source: DQ estimates

Knowledge Park, Bannerghata Road, Bengaluru 560 079 l Employees: 60,000 l Tel: 080 4106 0000 l Fax: 080 4106 0001 l Website: Accenture.com/India

Excluding BPO Revenue

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

THE DQ 20

An Enterprise High! SAP remains the #1 enterprise software vendor, with new inroads into govt & SMBs

otwithstanding forecasts that SAP is fast losing ground to the likes of Oracle and Microsoft, it continued to be the premier enterprise software vendor in India—#1 in ERP (47%), SCM (36%), BI (27%) and CRM (13%). ERP still accounted for 60% of its revenues and while services continued to do well, especially in BFSI and utilities, there was a partial decline in net license revenues from telecom. The SAP story in FY11, however, revolved around government, with wins in APDRPs (Maharashtra, Himachal Pradesh, West Bengal, Uttarakhand), BSNL, Air India, Municipal Corporation of Greater Mumbai, and General Insurance among others. SMEs were the other success story, especially after SAP courted them aggressively with both its cloud offerings as well as analytics. Adopting a cluster based approach paid off with key wins in Phadnis Infrastructure, Parag Milk Foods, Gulbrandsen Chemicals, Deepak Fastners, and Essae Digitornics. Cloud computing, mobility, and analytics were the 3 key growth drivers for SAP in India during FY11. The cloud offerings on Business ByDesign (ERP on cloud) found good traction among mid-tier firms like Genotypic Technology, Prognosys e Services, Ace Data Devices, Affordable Business Solutions, Zinnov, and Design Excellence. Leveraging the Sybase acquisition, SAP made inroads on the mobility front by launching Unified Business Intelligence and Enterprise Information Management from its BusinessObjects portfolio; combined with its High Performance Analytic Appliance (HANA) software—a data source agonistic in-memory appliance combining SAP software components optimized on partner hardware—customers could analyze massive amounts of data real-time. Ashok Leyland deployed the solution while Infosys became the first HANA customer in India. This approach is expected to be SAP’s answer to Oracle’s Exadata strategy developed after its Sun acquisition. The analytics story was carried further even into SMEs with the launch of Crystal Server and Business Objects Edge BI software as well as 10 vertical-specific analytic applications.

RANK

SAP INDIA

PETER GARTENBERG MD Alok Goyal, COO Suprakash Chaudhuri, vice president, enterprise sales Maneesh Sharma, head, business analytics and technology Priyadarshi Mohapatra, head, SME sales

HIGHLIGHTS l SAP software was launched in Hindi including the human capital management, employee self-service, ERP financials, and logistics solutions. In FY12, the citizen services applications will also be made available in Hindi l Launched the business intelligence on demand, growing out of its acquisition of Business Objects in 2006 l Launched along with HP the Application Life-Cycle Management (ALM) solution to enable customers to mitigate quality risks, increase IT efficiency and reduce operational costs l Launched a comprehensive performance benchmarking program for Indian corporates in association with ISB

Germany

18 10 10 4

Total Revenue ($bn): 18.23

Growth

16.3

2.9% 2008-09

l Start-up year: 1996

5,146

l Products & Services: Packaged

36%

software and services

3,924

15.0

l Address: Wing-A, 2nd Floor,

2,891

Rest of APJ

Rest of America Japan Rest of EMEA

64 | July 31, 2011

31% 18.2

USA

FACTSHEET

Global Revenue ($bn) India as % of global revenue

4.5%

5.3%

2009-10

2010-11

24%

18%

Export

76%

82%

Domestic

2008-09

2009-10

visit www.dqindia.com

15%

85% 2010-11

Source: DQ estimates

Geography-wise break-up

Source: DQ estimates

Tower B Salarpuria Softzone, Sarjapur Outer Ring Road, Bellandur Post, Bengaluru 560 103 l Employees: 5,220 l Tel: 080 6665 5555 l Fax: 080 6665 5550 l Website: www.sap.com/in

DATAQUEST | A CyberMedia Publication

THE DQ 20

Clean Slate A spate of new clients and high-profile renewals has restored faith in the company

RANK

MAHINDRA SATYAM

CP GURNANI CEO Vineet Nayyar, chairman Atul Kunwar, president Rakesh Soni, COO A S Murty, CTO Vasant Krishnan, CFO Hari Thalapalli, chief marketing officer (CMO) and chief people officer (CPO) Vijayanand Vadrevu, SVP, strategic initiative

HIGHLIGHTS l A consortium led by Mahindra Satyam bagged the contract to implement the core biometric identification system for the ‘Aadhaar’ program of UIDAI. l Planned to establish a Saab India Technology Center with defence and security company Saab. l Joined the GENIVI Alliance, an automotive and consumer electronics industry association which drives the development and adoption of an open In-vehicle Infotainment (IVI) reference platform l Established a Windows Azure Center of Excellence (CoE) in partnership with Microsoft l Roche, a global life sciences major headquartered in Europe, partnered with Mahindra Satyam for their IT lifecycle support services l Commenced SEZ operations in Hyderabad

Vertical-wise break-up (%)

20 32

Geography-wise break-up (%)

TIMES Banking, Financial Services & Insurance 11 Others

FACTSHEET

Growth

l Start-up Year: 2009

5,049

l Products & Services: IT services

& BPO

Europe

95%

Retail, T&L

14 3

HLS Manufacturing

APAC (Excluding Japan) Rest of World America

Total Revenue (Exports):

4,560 crore

DATAQUEST | A CyberMedia Publication

l Address: Level 5, Phase II Cyber Pearl

Export Source: DQ estimates

ahindra Satyam returns to DQ Top20 in a new avatar after a hiatus of 2 years and for the first time since its takeover by Tech Mahindra. Even as Mahindra Satyam under the new management made all efforts to wipe the murky slate clean and bet big on bagging more clients, huge expences for incurred to settle lawsuits leading to losses of `147 crore during the year. In connection with the lawsuit filed by Upaid, Mahindra Satyam deposited $70 mn into an escrow account, pursuant to a settlement agreement with Upaid. It also agreed to make a payment of $10 mn to the US Security & Exchanges Commission. Mahindra Satyam is also contesting some class action suits in the US. Closer home, the Central Board of Direct Taxes (CBDT) turned down the request of Mahindra Satyam to fully adjust taxes paid by Raju from FY04 onwards on fictitious income; it however gave some relief on taxes paid on fictitious incomes for FY08 and FY09. On a more positive note, key deals inked during the year included managed services for BASF IT Services, a SAP deployment for IRDA, Oracle ERP deployments at Qatar University and OMRAN, the Oman government tourism company, a contract for Kentucky government in US as well as a sports event and venue management solution for Aspire Zone Foundation, Qatar. The last deal was a beneficiary of Mahindra Satyam’s link-up with FIFA (signed during Raju’s time)—one key client which publicly endorsed its decision not to ditch the ship during troubled times. Danish IT company KMD specializing in public services was another high-profile client from the old regime that renewed the contract in FY11. The Mahindras moved in with an agenda to clean up the Augean stable and bring back proper corporate governance as well as bring back the company on a sound business footing in 3 years; after 2 years, it was well on its course, thanks to the efforts of both Tech Mahindra personnel like CP Gurnani and Atul Kunwar who now occupy senior positions at Mahindra Satyam as well as senior lateral hires like Sriram Papani and Srirama Srinivasan. A balanced vertical mix bode well for a possible merger with Tech Mahindra (a telecom-only) in future.

5% Domestic 2010-11

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HITEC City Hyderabad 500 081 l Employees: 24,122 l Tel: 040 6636 1300 l Fax: 040 6636 1309 l Website: www.mahindrasatyam.com

July 31, 2011 | 65

THE DQ 20

Awaiting the Big Merger The telecom slowdown affected business, but BPO is picking up

hough Tech Mahindra achieved a big milestone last year by crossing the $1 bn revenue mark, at 11% it recorded the slowest growth among the top 20 services ﬁrms, barring of course the re-entrant Mahindra Satyam, its group company. The major reason was a slowdown in telecom spending, the sole vertical that it operates in. Tech Mahindra, waiting for merging Mahindra Satyam with itself, did not initiate any major disruptive changes such as getting into new areas or going for newer acquisitions. However, even as the actual merger got delayed because of litigations that Satyam is involved in the US, the 2 companies started working together. Tech Mahindra, through subsidiary CanvasM, creates enterprise mobility solutions for which it started targeting Satyam customers. Apart from enterprise mobility, cloud is one area that the company got into aggressively for its telecom customers. BT’s contribution came down from around 48-50% to about 40%, while AT&T continued to be the second largest customer. Major revenue still came from Europe and North American revenues did not see much growth, even on a lower base. But the company has won new infrastructure management contracts in the region, which should contribute to revenue from this year onwards. India revenue grew 4-fold, with BPO doing very well. In fact BPO, driven by Sujit Baksi, shone as a service line. It grew 21%. It signed a number of major deals across the world, such as one with Bharti Airtel Africa for offering services in 6 countries, deal from Qatar operations of Vodafone, a deal from Vodafone Hutch Australia and a deal from a Philippines telco, that made it enter those markets CEO Sanjay Kalra left. Vice chairman Vineet Nayyar took over even as there was some restructuring at the top level. When the merger with Satyam happens—and it is likely this year—India would see arrival of a new tier-1 IT services ﬁrm.

RANK

TECH MAHINDRA

VINEET NAYYAR vice chairman, MD & CEO Sujit Baksi, president, corporate affairs & business services group L Ravichandran, president, IT services Sonjoy Anand, CFO Amitava Roy, COO

HIGHLIGHTS Telecom slowdown affected growth No major change initiated as it awaits the Satyam merger l BPO was the star as it has now become India’s top brand in emerging markets l CEO Sanjay Kalra left l l

FACTSHEET Geography-wise break-up (%)

Application Development & Maintenance

67 24 117

Infrastructure Outsourcing & Managed Services

System Integration & IT Consulting Product Customization

29 50 1

66 | July 31, 2011

16%

4,215

4,359

98%

97%

l Address: Sharda Center, Export

86%

APAC (Excluding Japan)

Total Revenue (including BPO) : 5,140 crore

2008-09

visit www.dqindia.com

3% 2009-10

services & BPO

4,819

Africa Europe

Total Revenue : 4,819 crore

l Products and Services: IT

11%

North America

Others

l Start-up Year: 1986

Growth

Domestic

14%

Source: DQ estimates

Services-wise break-up (%)

Karve Road, Erandwane, Pune 411 004 l Employees: 36,633 l Tel: +91 20 6601 8100 l Fax: +91 20 2542 4466 l Website: www.techmahindra.com

2010-11

DATAQUEST | A CyberMedia Publication

THE DQ 20

(C)loud and Clear The company gained a lion’s share in the cloud market with its aggressive strategies

hough FY11 had its shares of highs (well received product launches, new R&D center, new relationships) and lows (confusion over INR billing, double taxation, top executives quitting) for Microsoft India, what completely overshadowed everything else was its aggressive push and success in the cloud market. Microsoft was arguably the most successful cloud player in the Indian market while India became its most happening cloud market worldwide. It signed the second highest number of customers (1,300) for its cloud services in India, next only to the US. While the cloud thrust was on offering its Dynamics range of enterprise products (for SMBs), BPOS productivity suite and private cloud solutions (for large enterprises), it pushed Azure—its PaaS offering—strategically among India’s large developer community, which met with very good response with more than 8,000 Azure applications written out of India. Last year saw Microsoft launching a series of new products such as Ofﬁce 2010, Visual Studio 2010, Dynamics CRM 2011, Dynamics NAV 2009, Lync, and a new version of Windows 7. Most of these new launches were well received. Microsoft launched Windows Phone 7 too but it failed to excite the market. Mobile, despite a partnership with Nokia, continued to be its pain point. Internet Explorer too lost market share to Google Chrome. On the consumer side, Microsoft did extremely well in the gaming market where sales more than doubled. It topped Sony Playstation as the leader. Kinect for XBox was very well received, taking XBox beyond gamers to families. Last year, it seriously experimented with pushing software sales through LFR stores and succeeded to some extent. Estimates say Windows 7 was sold 6 times more through LFRs as compared to earlier versions. The shift to rupee billing for its software met with some confusion and dissatisfaction from the channel community. There was change at the top again as chairman, Ravi Venkatesan; MD, Rajan Anandan; and Srini Koppulu, who headed MS Development Center resigned. Bhaskar Pramanik took over as chairman while Sanket Akerkar took over as MD.

RANK

MICROSOFT INDIA

BHASKAR PRAMANIK chairman, Microsoft India Sanket Akerkar, managing director, sales & marketing Floris van Heijst, COO, sales and marketing Hiren Israni, CFO

HIGHLIGHTS Launched MS Office 2010 Microsoft CRM Dynamics Online completed 1,600 customer trials l Rolled out Microsoft Dynamics AX for Retail l To launch Windows Phone 7 Mango and Bing in India l Opened a new R&D center in Bengaluru to focus on search and advertising l Outsourced part of infrastructure management and support to Infosys l Signed customers such as Royal Challengers Bangalore, Adhunik Group, Godrej Industries, Dabur, and ACME for its BPOS cloud offering l l

Global Revenue ($bn) India as % of global revenue

16%

68.8 59.5

3,361

1.1%

1.31%

1.38%

2008-09

2009-10

2010-11

68 | July 31, 2011

93% 2008-09

95% 2009-10

FACTSHEET l Start-up Year: 1981 l Products & Services: IT

3,910

Source: DQ estimates

61.2

20% 4,711

Growth

Export

Domestic

visit www.dqindia.com

92% 2010-11

Source: DQ estimates

Services, software and consulting l Employees: 5,554 l Address: 9th Floor, Tower A, DLF Cyber Greens, DLF Cyber Citi, Sector 25A, Phase-III, Gurgaon 122 002 l Tel: 0124 415 8000 l Fax: 0124 415 8080

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GREEN & SCA

BLE

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Construction CPD Certification Service

THE DQ 20

To HP or Not to HP The question is how to grow both the direct and HP channels without undercutting each other

he support of HP, the parent company, in terms of generating business for MphasiS had helped it counter the economic slowdown. But in FY11, the HP channel was looking less attractive—while revenue from the direct channel grew 8.6% (QoQ), those from the HP declined by 0.4%. Traditionally, MphasiS operated in the 70:30 ratio, where business in large volumes came from HP (60% as partner, 10% as direct customer, and 30% from direct channel). With uncertainty over how the HP channel dynamics would pan out in terms of volumes and pricing, it was clear that in future one must come at the expense of the other for MphasiS. While the dip in revenue channel could be attributed to currency fluctuations, the growth in direct channel was a result of the business restructuring in terms of geographies and verticals. To maximize its growth proposition, MphasiS had compressed its focus in terms of geographies—matured (focused on 5 countries) and emerging (focused on 3 countries). And the geographies were identified on the basis of customer buying behavior instead of physical proximity. The existing BFSI vertical was split into banking, capital markets (BCM) and insurance which were the major verticals of focus while the rest came the enterprise business unit. Through its membership with the Association for Co-operative Operations Research and Development (ACORD), MphasiS was able to strengthen its insurance offerings by improving the flow of insurance information to its clients. The strategic partnership with JackBe’s (for the intelligence platform, Presto) in turn helped their BCM customers. That BCM and insurance grew 7.5% and 6.9% (QoQ), respectively whereas communication and entertainment declined 3.7% vindicated the MphasiS strategy. The other element of restructuring was the introduction of the concept of an incubation engine. MphasiS incubated 4 businesses namely payment solution, product engineering, healthcare solution from Eldorado (Javelina) and hospitality and administrative systems—it invested like a VC in these small businesses, albeit internally. The company even tasted initial success when Javelina sold 4 licenses during the year. MphasiS was also looking at inorganic growth prospects.

RANK

MPHASIS

GANESH AYYAR CEO Ganesh Murthy, executive VP & CFO Gopinathan Padmanabhan, executive VP & head, global delivery PA Krishnan, executive VP & head, emerging geographies MG Raghuraman, senior VP & CIO

HIGHLIGHTS Partnered with siemens PLM Software to provide Systems integration for PLM Solutions to mid-market organizations. l Expanded global delivery footprint in Continental Europe. l Partnered with Decision Research Corporation to help insurance clients streamline operations. l Partnered with Intalio to deliver Business Process Management Solutions. l Launched BPO delivery operations in Raipur, Chhattisgarh l

FACTSHEET l Start up Year: 1992 Growth

Services-wise break-up (%)

Client Concentration (%) 10

Application Development

27 37

19 6 5 15

Infrastructure Management

Transaction Processing Services Customer Service Technical Help Desk Knowledge Processes Application Maintenance & Other Services Total revenue (including BPO):

70 | July 31, 2011

5,038 crore

15% 4,498

19%

3,920 Revenues from top client Revenues from top 5 client

99%

1% 2008-09

1% 2009-10

Services, BPO l Address: Bagmane Technology

3,299 99%

l Products and Services: IT

99%

Export

Revenues from top 10 client Domestic

1% 2010-11

Park, Bagmane Laurel-1st ﬂoor, CV Raman Nagar, Bengaluru 560 093 l Employees: 41,739 l Tel: 080 4004 0404 l Fax: 080 4004 9999 l Website: www.mphasis.com

The revenues are for May 2010 – April 2011 (excluding BPO revenue)

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

The DQ 50 Rank

Company

Rank

Company

Schneider Electric India

Glodyne Technoserve

Lenovo India

Rolta India

Acer India

Moser Baer

Capgemini

Polaris Software Lab

Patni

Texas Instruments India

Emerson Network Power India

Prithvi Solutions

Aricent

Mindtree Consulting

L&T Infotech

Sony India

CSC India

RP Infosystems

Tulip Telecom

Spanco

Samsung India

Compuage

Syntel

ICSA India

3i Infotech

Sonata Software

Savex Computers

EMC India

Zylog Systems

Canon India

THE DQ 50

Inorganic Power

RANK

SCHNEIDER ELECTRIC INDIA SRINIVAS CHEBBI CEO

3,390 -1%

2,651

2,260

100%

2008-09

2009-10

100%

Domestic

Participated in APDRPs and CWG projects with data center solutions Worked with top 3 telcos to build a large data center (over 20,000 sq ft) Unsubstantiated rumors of acquiring Tyco, the #1 structured cabling vendor

2010-11

l CEO: Srinivas Chebbi (IT business unit) l Start-up Year: 1999 l Products & Services: Critical power, cooling, racks, and enclosures l Address: 4th Floor, Electra, Wing ‘A’ Exora Business Parks, Marathahalli, Sarjapur Outer Ring Road, Bengaluru 560 103 l Tel: 080 3987 2010 l Fax: 080 2221 3816 l Website: www.schneider-electric.co.in

Protect and Attack

RANK

LENOVO INDIA AMAR BABU MD

HIGHLIGHTS

Revenue (` crore)

49%

Growth

3,566

-18%

-3%

2,482

2,396

100%

2008-09

2009-10

Domestic

100%

2010-11

Source: DQ estimates

ever a big consumer player outside China, Lenovo followed the ‘protect and attack’ strategy with special focus on consumers and SMBs. From being labeled as ‘been over’, it bounced back as the ‘fastest growing vendor’. For the first time its market share touched the 10% mark, on a good show from its relational enterprise business. Traditionally strong in the enterprise, it bagged the top 7 consulting companies as clients, 80% of the top 10 telcos became Lenovo customers and out of the top 10 technology brands, 80% became Thinkpad customers. Keen to increase its market share (currently at 3.8%) in the SMB, it is investing heavily in expanding its retail network—around 400 LES Lites stores were opened. Rubbishing reports of ‘not being a strong player’ in government, it bagged a ‘significant’ deal from Maharashtra for computerizing 28,000 villages, besides bagging deals from Goa and an APDRP project. The business model was re-structured beginning with a management rejig. Rajesh Thadani was made director in-charge of consumer business, Rajiv Rao as head SMB business, Hunter Zhou as head, services support, and Shailendra Katyal as marketing head. The organizational structure was modified to empower regions.

72 | July 31, 2011

HIGHLIGHTS

52%

Growth

Source: DQ estimates

caling of operations and acquisitions allowed Schneider Electric to reach out to a critical customer base in India for its power and cooling services across residential, business network, data center, and manufacturing environments. Its presence in power, IT, buildings, technologies and consulting helped, though Dataquest has only considered IT and a part of buildings’ revenues for Top 20. The IT business spearheaded by its APC brand was bolstered by the acquisitions of Uniﬂair Spa (November 2010) and APW President Systems (January 2011) positioning Schneider as a leading player in data center physical infrastructure (DCPI) solutions and a one-stop solution provider for power, cooling, racks, software, and services. The 74% acquisition of Luminous, a strong player in inverter and power storage, for `1,400 crore, further enhanced the IT business. The buildings’ segment consisting of building automation and video security services got a shot in the arm with a `503 crore acquisition of DIGILINK structured cabling brand from Smartlink. The acquisitions gave Schneider well-established distribution networks and thus, generated cross-selling opportunities for its power and IT products.

ThinkPad T410s was awarded the ‘Fastest Selling Laptop’ Appointed Subhankar Roy Chowdhury as the HR head for India, Middle East & Africa Leaders in the all-in-one segment with a market share of close to 50%

l Managing Director: Amar Babu l Start-up Year: 2005 l Products & Services: Desktops, laptops, workstations l Address: Ferns Icon, Level2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bengaluru 560 037 l Tel: 080 3053 3000 l Fax: 080 3053 3002/3 l Website: www.lenovo.com/in

visit www.dqindia.com

DATAQUEST | A CyberMedia Publication

THE DQ 50

Acing Government & Education

RANK

23 ACER INDIA

WS MUKUND MD

38% 14%

2,749

1,989

100%

2008-09

2009-10

Domestic

100%

Bagged big-ticket server deals from AP schools, UPCIT and smart-class projects from Educomp Appointed Cyberstar as its national distributor for server products Peripherals’ business contributed `534 crore

2010-11

l MD: WS Mukund l Start-up Year: 1999 l Products & Services:

PCs, notebooks, servers, projectors, monitors, peripherals, maintenance services l Address: 6th Floor, Embassy Heights, No 13, Magrath Road Next to Hosmat Hospital, Bengaluru 560 025 l Tel: 080 2532 9520 l Fax: 080 2532 9535 l Website: www.acer.co.in

Leadership Factory

RANK

CAPGEMINI INDIA ARUNA JAYANTHI CEO

HIGHLIGHTS Growth

42%

2,278

28% 3,140

2,448

97%

98%

2008-09

2009-10

Export

98%

Domestic 2%

2010-11

Source: DQ estimates

hile Europe and North America will remain Capgemini’s largest geographies, it directed more efforts at expanding its India delivery. More than 10,000 people were hired and strong focus was on hiring freshers to improve its cost of services. The headcount in India crossed 30,000, surpassing home country France. Focus was on moving Indian leaders to global positions. Salil Parekh was made CEO of application services, North America, UK, Asia-Pacific, and global financial services; Baru Rao was moved to Paris as COO, application services, Europe. It launched 5 new global service lines—Business Information Management, testing, smart energy, infrastructure consulting and Business Process Management. The entire territory, solutions and service offerings were driven out of India and testing services showed the maximum growth. The company also registered growth from banking and finance sectors. It acquired domestic IT services firm Thesys Technologies to expand its global delivery capabilities. It also bagged a government contract, with few more in the pipeline. DATAQUEST | A CyberMedia Publication

HIGHLIGHTS

24% 3,421

Growth

Source: DQ estimates

hile pricing has always been one of its strong USPs, in FY11, expansion and building on its position, both geographically and vertically, was the key focus for Acer. Under its ‘outreach program’ to penetrate more tier-2 and tier-3 cities, around 2,000 Acer Gallery outlets (local partner-run touch points) were opened across 550 towns. FY12 will see a tripling of the number of cities and 4,000 outlets. Education (10%) and government (16%) continued to prosper with deals from Goa and Assam schools, KELTRON and laptop supply deals from Gujarat (60,000), Elcot, Tamil Nadu (for 13,000) and Uttar Pradesh (15,000). The commercial business (lion’s share at 76%) continued to be the ace up Acer’s sleeve—it managed to hold onto the #1 slot in netbooks, thanks to increased buying from educational institutions, insurance companies, and telcos like Vodafone, Videocon, Airtel, and Aircel (for salesforce automation) apart from buying from corporates like Infosys and L&T. Though its system business contributed the majority in FY11 (`2,887 crore), it launched smartphones and servers too.

Two more key appointments were made for global roles based in India—Arun Sridhar as vice president, infrastructure services and Kiran Cavale as vice president, global business information management

l CEO: Aruna Jayanthi l Start-up Year: 1997 l Products & Services: IT services and BPO l Address: SEP 2, B 3, Godrej Industries Complex, Eastern Express Highway, Vikhroli, Mumbai 400 079 l Employees: 33,510 l Tel: 022 6755 7000 l Website: http://www.in.capgemini.com/

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July 31, 2011 | 73

THE DQ 50

Second Life

RANK

PATNI COMPUTER SYSTEMS PHANEESH MURTHY CEO HIGHLIGHTS

Growth

17%

-1%

3,011

2,991

99%

1% 2008-09

99%

Export

Domestic

98%

2009-10

It opened its new ITO delivery (development and support) centers in Suzhou, China Opened its 2nd delivery center in Gandhinagar to serve a PES and ADM client from UK

2010-11

l CEO (Patni Computer systems): Phaneesh Murthy l Start-up Year: 1978 l Products and Services: IT services & BPO l Address: Akruti Softech Park, Akruti, MIDC Cross Road #21, Andheri East, Mumbai 400 093 l Tel: 022 6693 0500 l Fax: 022 6693 0211 l Website: www.patni.com

The Powerful One

RANK

EMERSON NETWORK POWER INDIA SANDEEP NAIR MD HIGHLIGHTS Growth

2,725

2,500

100% 2009-10

Domestic

100%

Source: DQ estimates

ver the last 2 years Emerson has embarked on vertical diversification and has identified 11 key verticals: while IT/BPO and telecom were key revenue earners in FY11, it got good traction from government, BFS and other emerging verticals as well. Going with the trend of power back up not seen in isolation but rather as a passive infrastructure—UPS, battery, racks, cooling et al with SLAs on uptime and efficiency—Emerson took on to this ‘efficiency deliverable’ through its strategy of ‘power of one’. One big win in FY11 for this ecosystem based power management solutions was Dimension Data—Emerson was providing solutions for the 6 data centers and Dimension was managing for BSNL. Moreover with the acquisition of DB Power last year, Emerson’s high-end product portfolio got significantly strengthened and during FY12 both DB power and Emerson’s channels would merge into 1 entity leading to higher channel play. On products, Chloride Trinergy assumed significance as it’s the first ever high power modular scalable UPS offering 3 dynamic functioning modes—maximum power control energy saving and high efficiency and power conditioning across 200 to 1200 kW.

74 | July 31, 2011

2,980

Source: DQ estimates

ne of the oldest Indian IT companies, which counts Infosys founder Narayana Murthy among its former employees—Patni—which was on the block for several years, finally lost its identity (this is the last time it is getting featured in DQ Top 20 under this name) when it got acquired by iGate for $1.2 bn. Many of the senior executives left before and after the announcement, including CEO Jeya Kumar. But significantly quite a few, including BPO head Sanjiv Kapur, IMS head Apoorva Singh, marketing head Sunil Chitale, EMEA head Derek Kemp, CTO and PES head Satish Joshi assumed important positions. One of the things that new CEO Phaneesh Murthy is doing is to consolidate the operations. On the business front, Patni secured a 5-year contract with UK based IT services provider 2e2 (estimated contract value £20+ mn), a 7-figure contract over 3 years to provide managed services to the Codan Group in Scandinavia, introduced PatniRADAR, a multi-step Reference and Data Rationalization program for financial services companies; it also forayed into cloud.

Launched ‘Avocent datacenter planner’, a visual infrastructure planning and management software Good traction for Liebert NXR and the parallel modular UPS offerings Growing momentum in the inverter space

2010-11

l Managing Director: Sandeep Nair l Products & Services: UPS,

cooling, infrastructure build and monitoring solutions, business continuity solutions l Address: Plot No. C-20, Road No 19, Wagle Industrial Estate. Thane (W), Mumbai 400 604 l Tel: 022 3315 4400 l Fax: 022 2582 8358 l Website: www.emersonnetworkpower.com

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DATAQUEST | A CyberMedia Publication

THE DQ 50

Innovation as a Service

RANK

27 ARICENT GROUP

SUDIP NANDY CEO

HIGHLIGHTS Growth

2,303

1,925 96%

4% 2008-09

97%

Export

97%

Domestic

2009-10

Hired Indraneel Mukherjee as Frog’s country GM in India Won 3 financial services clients in India

2010-11

l CEO: Sudip Nandy l Start-up Year: 1991 l Products & Services: Telecom software products, telecom outsourcing business l Address: Plot 31, Electronic City Sector 18, Gurgaon 122 015 l Tel: 0124 409 5888 l Fax: 0124 245 5100 l Website: www.aricent.com

Around the World

RANK

L&T INFOTECH VIJAY KUMAR MAGAPU CEO

HIGHLIGHTS Revenue (` crore)

29%

Growth

2,458 12%

1,819

1,911

96%

95%

2008-09

2009-10

Export

94%

Domestic

Source: DQ estimates

eographical expansion was the order of the year for the largest non-listed IT services company in India. L&T Infotech invested in setting up a European SDC in Belfast, Northern Ireland; has set up its Australian arm in Melbourne; opened its Middle East HQ in Dubai Outsourcing Zone; acquired Citigroup Canada’s IT outsourcing arm with the goal of gaining foothold in Canada plus a facility in Mississauga (converted into a ﬁnancial services CoE); and launched a Wealth Management CoE in Singapore. The Citi Fund Services acquisition in Canada actually contributed $40 mn in revenues. Though the demerger of the engineering services arm was complete, L&T Infotech launched new practices around mobile application framework, cloud security, BPM (with IBM), LTE-UE (with Trillium) among others. The India story, started 2 years back, yielded more results—an analytics project from IRDA, collaboration with Broadband Wireless Consortium of India for LTE Radio Access Test Bed, 2 turnkey ERP projects for Indian Railways and a SAP implementation for Maharashtra Power Generation Company were the highlights. 76 | July 31, 2011

12 2,580

Source: DQ estimates

he year saw complete transformation of the company which integrated design ﬁrm Frog (earlier Frog Design) with itself, changed the name to Aricent Group, and repositioned itself as a provider of what it calls innovation as a service, even creating a tagline—‘innovations for the connected world’. The ‘connected world’ has replaced pure telecom as its target customer segment. The company is trying to sell the value of combining product design with development, with Frog in its fold and has already been successful by creating solutions for non-telecom customers—such as those in consumer products, ﬁnancial services, and pharmaceuticals. It is also looking at digital design space with Frog at the front-end and a huge development capability with Aricent, at the backend. Even as its positioning changed, the company decided to move closer to the customers by relocating most top positions to the US, with CEO Sudip Nandy too moving there. Last year also saw Frog deciding to make an entry to India through a delivery center here. It is yet to open a studio.

Sudden departure of CEO Sudeep Banerjee; chairman VK Magapu holding fort on interim Partnered with Saudi Electricity for bilingual (Arabic/ English) enterprise solution Called back 80 Indian employees after Japan earthquake

2010-11

l CEO: Vijay Kumar Magapu (Interim) l Start-up Year: 1997 l Products & Services: IT services l Address: L&T Powai Campus, Saki Vihar Road, Powai, Mumbai 400 072 l Tel: 022 6776 6776 l Fax: 022 6776 6004 l Website: www.lntinfotech.com

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91-33-4065 7016/17/18/19

THE DQ 50

Breadth and Depth

RANK

CSC INDIA BRIAN J MANNING President & MD

HIGHLIGHTS

Growth

17% 2,361

30%

-5%

2,130

2,018

96%

Export

Domestic

2008-09

2009-10

2010-11

& Services: Application services, Infrastructure services, BPO services l Address: Unit 13, Block 2 SDF Buildings MEPZ, Tambaram, Chennai 600 045 l Employees: 20,000 l Tel: 044 2262 8080/2262 3880 l Fax: 044 2262 8171 l Website: www.csc.com

RANK

78 | July 31, 2011

96%

l President & MD India: Brian J Manning l Start-up Year: 1994 l Products

Beyond Connectivity

TULIP TELECOM COL HS BEDI CMD Revenue (` crore) Growth

22% 29%

20%

HIGHLIGHTS

2,351

Built the world’s third largest data center (by space) in Bengaluru Elevated Sanjay Jain to CEO Targets to be a $1 bn company by 2013

1,966

1,608

100%

2008-09

2009-10

Domestic 100%

2010-11

Source: DQ estimates

ulip steadily captured a substantial chunk of the enterprise data services market, as it further laid 6,500 km long fiber network across major cities like Mumbai and Chennai. After Tata Telecom and Bharti, it is fast cruising past its competitors in the MPLS BPN services space. But noteworthy was its diversification in the last 1 year into connectivity (enterprise data connectivity), managed services (infrastructure and hosted services), and data centers. It also set up 4 international private internet services (IPCL) gateways globally and 2 gateways in India. Also, to monetize for the growing demand for third party data centers, the company set up 5 data centers in India with a combined space of 10 lakh sq ft. The company’s margins went up by 21% for the fiscal due to a number of contracts from the government, BFSI, and telecom. Its footprints in government deals like APDRP, NIC, and BHEL through its partners such as TCS, Wipro, IBM and HCL, etc, ensured an overall healthy financial year for the company. Besides, clients such as ICICI, PNB, Max New York, Aircel, and Tata Steel, led its growth rally.

Through the i-Soft acquisition, it added 1,300 employees across Chennai and Bengaluru for new capabilities in healthcare Office of Innovation launched CSC Collaborative Open Innovation network

Source: DQ estimates

he India shining story continued in FY11—Not only was India the largest global delivery location with more than 20,000 employees but it also became the first service center for Unified Communications as a Services (UCaaS), in fact the UCaaS architecture too was done out of India. The Indian team was also trained with Cisco products for UC. India worked on growth vectors of applications, cloud and virtualization, cyber security and mobility, with the cloud architecture too being done out of India. Other services developed include Testing as a Service on cloud and application services. For cyber security, India will be the global service center. FY11 was a good year as it worked on providing sales and delivery solution for a leading European ERP provider, setting up voice and data network and security services for a big financial services company and implementing a SAP ERP deal for a Vietnamese company. Management churning continued—Gitanjali Puri joined as marketing head and communications team as director; Ashish Khera took over as VP, finance & administration; and Narendra Nayak as director, India domestic sales.

l CMD: Col HS Bedi l Start-up Year: 1992 l Products & Services: Telecom

services, managed services, network integration, and data center l Address: C-160, Ohkla Industrial Area Phase 1, New Delhi 110 020 l Employees: 3,354 l Tel: 011 4057 8000 l Fax: 011 4167 8002 l Website: www.tulip.net

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THE DQ 50

Smart Play

RANK

SAMSUNG INDIA RANJIT YADAV Country head (mobile & IT Biz)

Set up dedicated IT brand shops in Chandigarh and Delhi Appointed Elkana Ezekiel as its chief marketing officer Introduced ‘Samsung Innovation Quotient’ to foster mass innovation

2,208 29%

1,664 1,290

100%

2008-09

2009-10

Domestic

100% 2010-11

l Country Head (Mobile & IT Biz): Ranjit Yadav l Start-up Year: 2000 l Products & Services: Monitors, netbooks, printers, HDD, OMS l Address: 4th Floor, Tower C, Vipul Tech Square, Sector 43, Golf Course Road, Gurgaon 122 002 l Tel: 0124 488 1234 l Fax: 0124 488 2122 l Website: www.samsung.com/in

Balancing Act

RANK

SYNTEL PRASHANT RANADE CEO and President

HIGHLIGHTS

Revenue (` crore) Growth

27% -87%

1,567 97%

3% 2008-09

2,178

1,712 100%

99%

Export

Domestic

2009-10

Source: DQ estimates

mongst the tier-2 IT service providers, Syntel seems to have mastered the art of balancing its growth across geographies, verticals or practices (operating margin at 23% was one of the highest). This helped it effortlessly take the leadership change (Prashant Ranade replacing Keshav Murugesh as CEO in FY10) or rupee appreciation (2.3% impacting gross margin by 70 basis points) in its stride. It integrated its IT & KPO services to strengthen its relation with its existing clientele. This ensured that the top 10 contributed approximately 75% to its revenues—top 3 contributing 50% and American Express and State Street Bank being the top 2 clients. Financial services at 58% contributed the maximum to overall revenue followed by insurance and healthcare at 15% each (the last grew most at 28%). There was increasing focus on cloud computing and mobility practices, especially after agreements with Financial Services Authority and Duck Creek Technologies. The net impact from currency movements was largely offset by the infrastructure expansion programs including its new development center in Chennai (featured among ‘Amazing Ofﬁce Buildings of India’) with an investment of $50 mn and its new SEZ leased facility in Mumbai.

80 | July 31, 2011

HIGHLIGHTS

33%

Growth

Source: DQ estimates

ith India being the cornerstone of Samsung’s ‘Smarter Life’ strategy, the Korean major focused on product expansion throughout FY11. These included android based smartphones and additions in Galaxy tablet family powered by Android Gingerbread and Honeycomb platforms; Notebook Series 9 with fast start technology and solid state drive, touted to be the world’s fastest laptop using duralumin for external casing; and ML-3710ND claimed to be the world’s ﬁrst printer with dual-core CPU and one-touch ECO button. Notebooks were the high focus area with 10% market share targeted by 2011. Samsung India eyed 40% market share in smartphones. In displays, the focus was solely on the 22.5” high-end monitors even as Samsung garnered 80% of the large format display market. Education was a key component of the overall strategy—it opened elearning centers in Noida and Chennai with 2 more planned in Kolkata and Ahmedabad. It also partnered with IIM Ahmedabad and IIT Delhi to showcase its solutions in education.

Utilization level at 91% onsite and 68% offshore Named ‘Partner of the Year’ by Microsoft India Won awards for its HR practices at the recent World HRD Congress

2010-11

l CEO: Prashant Ranade l Start-up Year: 1992 l Products & Services: IT services, KPO l Address: Unit 69, SDF III, SEEPZ, Andheri (East), Mumbai 400 096 l Employees: 17,610 (entire) l Tel: 022 4011 9200 l Fax: 022 2829 1179 l Website: www.syntelinc.com

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THE DQ 50

Emerging Markets Bailout

RANK

33 3I INFOTECH

V SRINIVASAN MD Revenue (` crore)

HIGHLIGHTS

Growth

39%

1,676

65%

35% 2008-09

26%

1,533

69%

Export

63%

31%

Domestic

37%

2009-10

2010-11

Sold global billing and payments unit to an affiliate of Cerberus Capital Management for $137 mn Reduced ICICI dependence from 8% to 6% Exited nonremunerative businesses like CSCs to focus on products and services

l MD & global CEO: V Srinivasan l Start-up Year: 1993 l Products &

Services: BFSI, capital markets, ERP, CRM, IT outsourcing, custom software, product re-engineering, e-gov l Address: 6th Floor, Akruti Center Point, MIDC Central Rd, Andheri (East), Mumbai 400 093 l Employees: 13,064 l Tel: 022 3914 5700 l Fax: 022 3914 5520 l Website: www.3i-infotech.com

The HP Effect

RANK

SAVEX COMPUTERS ANIL JAGGASIA MD

HIGHLIGHTS 64%

1,916 Growth

23%

39%

1,166

841

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

or Savex Computers, it was the HP effect once again that helped strengthen its position in FY11 in the DQ Top 50 club after its spectacular debut last year, as the leading PC vendor continued making game-changing moves. HP’s move to offer exclusive responsibility to its distributors ensured ownership (of sales) effectively to its channel partners. In order to go that extra mile, Savex ensured that its EMI facility could be availed by walk-in customers of channel partners. It was a masterstroke to provide that extra edge to its channel partners in terms of ﬁnance. The icing on the Savex cake was its continuation as the exclusive distributor for all HP Worlds (more than 300 resellers) on a pan-India basis. Its strong penetration in class D (more than 450 towns) and class A cities (20-25 towns), ensured that north (31%) and south (28%) contribute signiﬁcantly to the revenues of this Mumbai based ND. For other segments, Savex targeted an enterprise growth with an offering on the lines of SAP. With HP now deciding to focus on smartphones and Samsung already in its kitty, the future looks rosy. 82 | July 31, 2011

1,925

-9%

Source: DQ estimates

he 26% growth for 3i Infotech (primarily from IT services) is only because BPO revenues, which saw quite a dip, have not been included. The actual overall growth for the company was 5%. No wonder that revenues from US (3%) and Europe (2%) both showed marginal dips in FY11. But these were offset by the 32% rise in APAC revenues, 21% jump in Africa and 15% rise in India. The numbers perhaps explain why the company restructured its business into developed regions (under Som Sharma generating 57% of revenues) and emerging regions (under Pankaj Chawla with 43% contribution). There were a host of new clients—Ceylinco Life, Sampath Bank (Sri Lanka), Bahrain Commercial Facilities, Oman Air, Kirnaf Investment and Installment Company (Middle East), Takaful Insurance (Africa), and Manipal Health Enterprises, Corporation Bank (India), emerging markets bailed out 3i from the US googly. Even the downsizing (done as a part of restructuring) was accepted in the right spirit as evident from its recognition as one of the ‘Most Democratic Workplaces’ for the 2nd consecutive year by Worldblu.

Kerala association AKITDA issued notice to Savex on HP’s PSG strategy and non-appointment of non-IT subdistributors Held a partner advisory meet

2010-11

l MD: Anil Jaggasia l Start-up Year: 1988 l Products & Services: Distribution of IT hardware storage and networking products l Address: 124, Maker Chambers III, Nariman Point, Mumbai 400 021 l Employees: 393 l Tel: 022 2288 1616 l Fax: 022 2204 1656 l Website: www.savexcomputers.com

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THE DQ 50

Marching Ahead

RANK

ZYLOG SUDARSHAN VENKATRAMAN CEO

1,916 Revenue (` crore) Growth

23%

31%

980

750

2008-09

2009-10

Appointed P Shrikanth as the executive director Increased the India headcount from 920 to 1,550

2010-11

l CEO: Sudarshan Venkatraman l Start-up Year: 1995 l Products & Services: Software services l Address: #155 Thiruvalluvar Salai, Kumaran Nagar, Sholinganallur, Chennai 600 119 l Employees: 1,550 l Tel: 044 3915 7000 l Fax: 044 3915 7009 l Website: www.zylog.co.in

Growing Overseas Muscle

RANK

36 GLODYNE TECHNOSERVE

ANNAND SARNAAIK CMD

HIGHLIGHTS

Revenue (` crore) Growth

143%

1,751

44% 63%

721

Source: DQ estimates

he stupendous growth came primarily because of Glodyne’s acquisition of US based DecisionOne, an infrastructure management services player, for $104 mn. DecisionOne provided IM services to clients such as United Airlines and Oracle, and recorded revenues of $200 mn in 2009—nearly double of Glodyne revenues. It was little surprising that this acquisition alone catapulted Glodyne not only into the DQ Top 50 club but also the domestic market, with a foothold in North America. While IM accounted for 90% of its revenues, nearly 30% came from domestic government projects. While it was involved in e-gov projects in 3 states, Glodyne also bagged ﬁnancial inclusion projects in Bihar with Central Bank of India and ICICI Bank, among others. It was also involved in a PPP project, eShakti, in Bihar for successful implementation of NREGA and a labor management system called Mahashram in Maharashtra. The government business has received further ﬁlip with the recent acquisition of $6 mn Comat Technologies, an e-gov service provider involved in UID projects in 7 states. 84 | July 31, 2011

HIGHLIGHTS

96%

Source: DQ estimates

ot just the topline but net profit too jumped by 43% catapulting Zylog into the elite Top 50 club, thanks to the Brainhunter acquisition that not only allowed it entry in the Canadian market but also access to the top federal government accounts and entry into professional services business. On the India front, it continued to focus on 2 segments—expansion of Wi-Fi and e-governance. The Wi-Fi project (initiated in FY10) started monetizing in FY11 seeing increased acceptance in tier-2 towns across multiple states apart from bagging some big clients like TVS India, Vellore Institute of Technology, Anna University, etc. In FY12, Rajasthan and Haryana will be added taking the total number of corporate customers to 220 and retail to 1 lakh. The company did fairly well in the e-governance domain as well—it did a POC for Agriculture Department of Karnataka; a project from Gujarat Urban Development Corporation for linking the financial transactions for all municipal offices; and insurance card project for the BPL families (2 lakh cards already issued).

501

2008-09

2009-10

2010-11

Received ‘Maharashtra IT Award 2010’ for outstanding contribution to the state DecisionOne acquisition funded by private equity investors led by Cerberus Net profit increased by 77% post offshoring some DecisionOne projects

l CMD: Annand Sarnaaik l Start-up Year: 1968 l Products & Services:

Technology infrastructure management services and application software services l Address: C 03, Ground Floor, Fortune 2000, Bandra Kurla Complex, Bandra (E), Mumbai 400 051 l Tel: 022 6696 3333 l Fax: 022 6696 3344 l Website: www.glodynetechnoserve.in

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THE DQ 50

Defending Growth

RANK

ROLTA INDIA KAMAL K SINGH CEO

HIGHLIGHTS Growth

43%

1,361 48%

52% 2008-09

1,454 42%

Export

35%

58%

Domestic

65%

2009-10

2010-11

Signed MoU with CBSE as resource partner to provide Geospatial Technology Vocation Course for XI & XII standard students Sold 50% stake in Shaw Rolta to Stone & Webster for approximately `160 crore To build an R&D center in Kolkata

CEO: Kamal K Singh l Start-up Year: 1982 l Products & Services: GIS, defence & homeland security, EDS, and EICT l Address: Rolta Tower A, Rolta Technology Park, MIDC, Andheri (East), Mumbai 400 093 l Employees: 4,546 l Tel: 022 2832 6666 l Fax: 022 2836 5992 l Website: www.rolta.com

Optical Illusion?

RANK

MOSER BAER RATUL PURI CEO

HIGHLIGHTS

Growth

16% 1,938

-3% 1,882

-14% 1,620

Source: DQ estimates

he heyday for Moser Baer’s optical storage media business is over as the world’s Second biggest maker of optical storage media continued to see a decline in its core business. The decline is, of course, caused by the internet and easier availability of data. It is reason enough to bank its hopes largely upon India’s estimated $70 bn solar power market, from where it intends to generate as much as 2/3rd of its revenues in the next 2-3 years. It is easy to draw an analogy from its increasing losses which stood this year at `406 crore, as against a net loss of `36.26 crore in the previous year. Currently the share of its photovoltaic business is expected to be somewhere between 2025% in its revenues. But the run does not seem smooth even in the solar power business as its plan suffered a jolt when, recently, it admitted to its inability to implement its $500 mn project in Andhra Pradesh after the cancellation of MoU by the state for failure to adhere to guidelines. But it is not that it has completely given up on its storage business. It is trying to refuel its storage and other IT offerings, and thus recently forayed into the information and web security segments, an extension of its storage business.

86 | July 31, 2011

20% 1,741

Source: DQ estimates

he government’s move to invite private participation has culminated in numerous ambitious projects (Battleﬁeld Management System, Tactical Communication Systems, etc) from the Ministry of Defense and others like National Land Records Modernization Program R-APDRP, etc. This contribution from the government sector (40%) explains the record jump in domestic revenues (`1,131 crore) and the northern region (`485 crore) being the top contributor, and also the need to establish a development and delivery center in New Delhi. Rolta strengthened its portfolio by the addition of CommandBridge under an agreement with The Mariner Group, and PCI Geomatics Enterprises’s Geo-Imaging technologies. Its newly launched Rolta OneView solution was deployed at reﬁning facilities in the US, Europe, and South Africa. It entered into partnerships with SELEX Communications for provision of Indian TCS program and with Augusta Systems to incorporate Augusta EdgeFrontier middleware for use in security, defense and other geospatial applications. Rolta was also awarded the ambitious `38 crore mapping contract by Oman’s SCTP in cooperation with NSA.

2008-09

2009-10

*Excluding entertainment business

2010-11

Tied up with Giesecke and Devrient for data security AP government pulled plug on its $500 mn project for non-compliance with guidelines On the look out for international thinfilm manufacturing lines with capacity of 80-100 MW

l CEO: Ratul Puri l Start-up Year: 1983 l Products and Services: Optical

and magnetic storage media, audio cassettes/diskettes, ﬁlm CDs and DVDs and packaging options l Address: 43B, Okhla Industrial Estate, New Delhi 110 020 l Tel: 011 4059 4444 l Fax: 011 41635211 l Website: www. moserbaer.com

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THE DQ 50

Intellect ually Satisfying

RANK

39 POLARIS SOFTWARE LAB

ARUN JAIN CEO

HIGHLIGHTS Growth

26%

1,377

-2%

1,349

89%

90%

Export

88%

11%

10%

Domestic

12%

2008-09

2009-10

2010-11

l CEO: Arun Jain l Start-up Year: 1995 l Products & Services: BFSI products and services l Address: 244, Polaris House, Anna Salai, Chennai 600 006 l Employees: 10,974 l Tel: 044 2852 4154 l Fax: 044 2852 3280 l Website: www.polaris.co.in

Jubilee-iant

RANK

TEXAS INSTRUMENTS INDIA BOBBY MITRA MD HIGHLIGHTS

45%

Growth

1,572 1,082 76%

Export

52%

24%

Domestic

48%

2008-09

2009-10

Source: DQ estimates

ven as it celebrates its 25th year in India, Texas Instruments India makes its debut in the DQ Top 50 club as DQ has estimated its exports revenue, which is much larger, compared with R&D operations of other companies of similar size. The ranking is based on combined exports and domestic revenue, which zoomed 187%. The growth shown here is lesser because it depicts the growth of combined domestic and exports revenue. TI’s faith in the Indian market which made it establish ofﬁces in 10 locations in the country has ﬁnally paid off. Four segments—industrial, automotive, consumer electronics, and medical electronics—accounted for the lion’s share of the revenue. Its AFE range for ultrasound equipment did very well. So did the OMAP range for smartphones and 3D DLP technology for education. The company is focusing on the opportunities of energy, education, and healthcare in India. It is especially bullish about the LED lighting opportunity. Some of the designed-in-India technology did well in global markets. Examples include the Analog Front End (AFE) targeted at healthcare, and Picollo and Concerto microcontrollers targeted primarily at the energy sector. DATAQUEST | A CyberMedia Publication

Forayed into cloud computing by acquiring 85% stake in IdenTrust for $20 mn Won deals with 2 of the largest PSU banks leveraging Lasersoft’s IPs Entered emerging markets like Bangladesh, Sri Lanka, and parts of Africa

17% 1,585

Source: DQ estimates

f the focus in FY10 was on emerging markets, FY11 was about forays into the developed market, especially after it launched the Intellect suite in the Americas and received good traction with a major core banking win in Bank of Montreal. Overall, Polaris secured around 10 long-term deals in Europe and Americas with 2 worth more than $10 mn. Not that the emerging markets were ignored, particularly India, where despite starting late on the core banking front, it upstaged the likes of TCS, Infosys, HP, and Fidelity to win RBI’s `240 crore CBS deployment deal. The earlier Lasersoft acquisition paid dividends as the RBI win was largely due to IPs gained from Lasersoft. The numbers too spoke for Polaris—not just topline, even proﬁts grew 33%. This was not surprising considering that 23% of its revenues came from products, making it arguably the largest Indian product company. And upstaging its more well-entrenched competitors the Intellect suite was present across all 10 key BFSI areas.

Designed LED Lanterns and charging stations in association with TERI. The innovation won 2011 NASSCOM Innovation Award in the “Social Innovation: Market Facing” category. Inducted a number of Indian companies such as HCL, eInfochips and Mistral to its Elite Design House (EDH) newtork.

l MD: Bobby Mitra l Start-up Year: 1985 l Products & Services: Semiconductor products l Employees: 1,500 l Address: Bagmane Tech Park, No 66/3, Raman Nagar, Bengaluru 560 093 l Tel: 080 2534 5455 l Fax: 080 2534 5355 l Website: www.ti.com/ww/in

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July 31, 2011 | 87

THE DQ 50

Down, but Confident

RANK

PRITHVI SOLUTIONS VUPPALAPATI SATISH KUMAR MD

HIGHLIGHTS

Growth

78%

1,976

1,905

-18%

1,559 66%

Export

12%

34%

Domestic

2008-09

2009-10

88%

67%

33% 2010-11

l MD: Vuppalapati Satish Kumar l Start-up Year: 1998 l Products & Services: IT Services l Employees: 1,028 l Address: 10Q3A1, 10th Floor, Cyber Towers, HITEC City, Madhapur, Hyderabad 500 081 l Tel: 040 6684 6019 l Fax: 040 6684 6021 l Website: www.prithvisolutions.com

Restructured, and Now Cautious

RANK

42 MINDTREE CONSULTING

KRISHNAKUMAR NATARAJAN CEO

HIGHLIGHTS

Revenue (` crore) Growth

16%

1,509

67%

1,237

1,296

94%

93%

Export

92%

Domestic

2008-09

2009-10

2010-11

Source: DQ estimates

t was a turbulent year for MindTree owing to recession, the failed smartphone business which slumped its second quarter’s consolidated net proﬁt nearly by 54% and the exit of Ashok Soota. Realizing its glitch on its journey to the ‘billion dollar club’, MindTree is now focussed towards a qualititative growth to address its diminishing margins. Probably this idea helped MindTree bag the ﬁrst IT deal in the Aadhar project, where it built a proof of concept using its open source components to build large-scale transaction intensive web applications. Two multi-year and multi-million dollar partnership in IT infrastructure management services (which is worth over $70 mn in the next 5 years) boosted revenues in Q4. It will use Mwatch (its managed services platform) to provide managed services from India to one of the ICT service providers in Europe and a leading US based bank. MindTree Wireless, which contributed over $10 mn to MindTree in FY10, has now been restructured as a design services business.

88 | July 31, 2011

Launched EPM practice leveraging on the Percentix acquisition Consolidated its HR into 1 single entity and deployed a performance management system Invested in R&D for cloud computing

-4%

Source: DQ estimates

uring FY10 Prithvi embarked on a consolidation drive and announced its intent to focus only on verticals that can yield high margins. In line with that, over FY11, it exited from verticals like retail and technology areas like mainframe solutions and took on new service offerings. But with topline going for a toss in FY11, it has indicated that the consolidation drive will bear fruits only in FY12. The domestic revenues also declined making it a rather uneventful year for Prithvi from the revenues’ perspective. Part of topline dip can also be attributed to overall anticipated telecom spending not being that impressive over the year. On IT services business front, it forayed into new verticals like pharma and healthcare, and in service offerings it upped its ante in data analytics and forayed into areas like BPM. Also, it saw good momentum from the government vertical for its data center business. While Prithvi is yet to come out from some of its litigations, it has embarked on conﬁdence building measures during FY11 and reached out to its stakeholders, employees and clients, and defended its rightful position.

Recognized among top 10 outsourcing providers in Consumer Goods Technology Readers’ Choice Survey Ashok Soota resigned as executive chairman; Dr Albert Hieronimus elected as chairman Winner of the Most Admired Knowledge Enterprise Asia Award—2008, 2009, 2010

l CEO: Krishnakumar Natarajan l Start-up Year: 1999 l Products &

Services: Infrastructure outsourcing and managed services, IT consulting, application development and maintenance l Address: Global Village, RVCE Post, Mysore Road, Bengaluru 560 059 l Employees: 9,547 l Tel: 080 6706 4000 l Fax: 080 6706 4100 l Website: www.mindtree.com

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THE DQ 50

Positive Tsunami

RANK

SONY INDIA MASARU TAMAGAWA MD

Targeted doubling VAIO unit sales to 5 lakh units in 2011-12 Planned the launch of ‘tablet’ personal computers in India

1,504 944

100%

Domestic

2009-10

100%

2010-11

l MD: Masaru Tamagawa l Start-up Year: 1994 l Products & Services: Laptops, digital camera, storage, and consumer electronics l Address: A-31, Mohan Co-operative Industries Estate, Mathura Road, New Delhi 110 044 l Tel: 011 6600 6600 l Fax: 011 2695 9141 l Website: www.sony.co.in

Bringing the Poribortan

RANK

44 R P INFOSYSTEMS

KAUSTUV RAY chairman

HIGHLIGHTS

60%

1,495

Revenue (` crore) Growth

80%

936 100%

521

10% 2008-09

10% 2009-10

Domestic

10% 2010-11

Source: DQ estimates

oing national 2 years back was the wisest decision made by RP Infosystems, with stupendous performance in the government and banking segments. With the DGS&D business growing 3-fold in FY11, the government vertical contributed `407 crore. The company tied up with 6 empanaled vendors working with them on high-visibility projects like CCTNS, income tax department, excise, UID, state service delivery gateway project in Pondicherry, Tamil Nadu and Mizoram. In banking too, it did well clocking `355 crore in revenue supplying to banks like SBI (its largest customer), BoB, UCO Bank, Syndicate Bank, Central Bank, BOI and Union Bank. Private banks like ICICI too are on its client list. Education was the 3rd highest contributor with `185 crore, thanks to clients like Keltron (wherein it supplied 20,000 laptops), and Gujarat and North Eastern states. With RP seen as close to the new political dispensation in Bengal, it is poised to emerge as one of the biggest business houses of the East in FY12. 90 | July 31, 2011

HIGHLIGHTS

59%

Source: DQ estimates

n FY11, Sony moved up the ladder riding on VAIO’s success pan India. VAIO contributed 20% (`1,050 crore) of Sony’s total India sales revenue. While North was VAIO’s biggest market followed by South and West, contributions from East doubled in FY11 propelling Sony to the 3rd position after Dell and HP (by value with a market share) of 15% during CY2010. The sales were basically propelled by a strong product line that included 62 models, a dynamic distribution network of 900 retail outlets, and heavy marketing investment of `50 crore. The channel too endorsed Sony wholeheartedly for its marketing support, online support, commercials as well as channel relationship policies. Besides, the company maintained its direct reach to multi-brand retailers and 85 RDs. The appointment of Kareena Kapoor as the brand ambassador too had a positive impact on retail sales. Sony was also well-entrenched in the 2.4 mn Indian digital camera market, when compared to a slew of fellow Japanese firms like Nikon, Kodak, and Fujifilm, it grabbed close to 45% market share. With digicam sales crossing 6 lakh units in a quarter for the first time, Sony was one of the principal beneficiaries.

Crossed the 1,500 care point locations, to address the banking and education segments Went the retail way, intending to open around 500 retail outlets in FY11. Has opened 75 outlets in cities like Asansol, Siliguri, Imphal, Guwahati, Bharuch, Kurukshetra & Mandi

l Chairman: Kaustuv Ray l Start-up Year: 2005 l Products & Services: Computer systems, peripherals and services l Address: 4th Floor, Regent House, 12 Government Place (East), Kolkata 700 069 l Employees: 856 l Tel: 033 2231 0251/52/53/54 l Fax: 033 2231 0253 l Website: www.rpchirag.com

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DATAQUEST | A CyberMedia Publication

THE DQ 50

Government Success

RANK

SPANCO KAPIL PURI Chairman & MD

1,183

100%

Domestic

2009-10

100% 2010-11

l Chairman & MD: Kapil Puri l Start-up Year: 1995 l Products & Services: Network & SI, voice & non-voice BPO, offshore software development, custom ADM l Address: B/22, Krishna Bhavan, BS Deoshi Marg, Deonar, Mumbai 400 088 l Employees: 14,000 l Tel: 022 6797 5566 l Fax: 022 6797 5599 l Website: www.spancotele.com

RANK

DATAQUEST | A CyberMedia Publication

Looking at raising money for its BPO business Bagged mobile banking projects from Canara Bank and SBI

1,478

Growth

A Complete Portfolio

COMPUAGE INDIA ATUL H MEHTA MD

30%

Revenue (` crore) Growth

HIGHLIGHTS

1,413

35%

1,088 31%

804

10%

2008-09

2009-10

Domestic

10%

Source: DQ estimates

t was a well-balanced FY11 for Compuage on all counts—equal contribution from existing and new principals, near equal from all geographies. Revenues were equally spread across 4 quarters and 80% of it were generated by the top 6 brands (HP printers and scanners topping the chart). This balanced assurance supports Compuage’s focus on further strengthening its mix of offerings to achieve a topline of `2,000 crore during the current fiscal. The new boost in product portfolio came in the form of CA Technologies (backup and recovery solutions for SMBs), NEC (flat-panel display), Microsoft (hardware) and CISCO (Fast Track range). Compuage was also appointed as the regional distributor for Delhi by Samsung (smartphone range including tablets) and Jetway (motherboards) for south and western regions. It also expanded its RD relationship with HP IPG to one of a national distributor. Even HP’s decision to discontinue its relationship with 7 out of its 9 telecom distributors benefited Compuage, as it replaced a regional telecom distributor Aditya Telelink for Gujarat.

HIGHLIGHTS

25%

Revenue (` crore)

Source: DQ estimates

panco has emerged as one of India’s largest IT players in the government sector. Last year, it bagged a number of R-APDRP deals from states such as Maharashtra (`95 crore), Punjab (`284 crore), Bihar (`160 crore), and Goa (`88 crore). It also got a contract from the Ministry of Power worth `50 crore, along with TCS. Looking forward to expand its role beyond IT, in the power sector, the company brought in an external investor, Bessemer Venture Partner, to pump in `80 crore. The company’s ﬁrst milestone was obtaining the distribution rights for Nagpur for 15 years. It procured other projects in government such as a 12.5 year contract worth `4,700 crore for modernization of Maharashtra border check-post, Anna Centenary Library for 1 year for `24 crore and the security & surveillance contract from the Airport Authority of India for 2 years for `12 crore. SDCs in Rajasthan and Orissa and a `50 crore UID implementation in Maharashtra completed its overall government success. Its BPO business took it to emerging markets of Africa where it bagged Bharti airtel’s contact center contract along with IBM and Tech Mahindra valued at about `1,125 crore.

Appointed exclusive distributor by Olympus (digicam range) for the north and east region Plans to foray into the telecom sector

2010-11

l MD: Atul H Mehta l Start-up Year: 1987 l Products & Services:

Distribution of IT hardware, components, peripherals, laptop and mobile accessories, anti-virus solutions l Address: No. 3, Dhuru Building, 1st Floor, 329 Vitthalbhai Patel Road, Mumbai 400 004 l Employees: 680 l Tel: 022 2384 2200 l Fax: 022 2384 2210 l Website: www.compuageindia.com

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July 31, 2011 | 91

THE DQ 50

Smart, Powerful, and Big

RANK

47 ICSA

G BALA REDDY MD

HIGHLIGHTS Revenue (` crore)

14%

Growth

1,100

1,237

2008-09

2009-10

2010-11

On the HR front, it undertook initiatives in the area of employee engagement resulting in a lower attrition of around 10% It created an HR portal and automated its human resource management system this year

l MD: G Bala Reddy l Products & Services: Software for power sector l Address: 1st Floor, Plot #12, Software Units Layout, Cyberabad, Hyderabad 500 081 l Employees: 1,101 l Tel: 040 2311 4923/28 l Fax: 040 2311 4921 l Website: www.icsa-india.com

On a Full Circle

RANK

SONATA SOFTWARE B RAMASWAMY President & MD

HIGHLIGHTS Growth

11%

1,591

-13%

1,393

1,381 60%

64%

Export

57%

40%

36%

Domestic

43%

2008-09

2009-10

Gyana Pattnaik appointed as head, Open Source, testing and new technologies Achieved SEI CMMI Level 5 Source: DQ estimates

n FY11, it was domestic market growth of 19% that helped the company (which started once as a domestic software distributor) grow by 1%. While most export services firms were back in growth mode last year, Sonata dipped in export revenues. The reason being that unlike most others, Sonata makes most of its revenues from Europe, which showed a decline of 21%, despite a smart recovery in North America, which grew 48% for Sonata. Unlike the domestic market, Sonata’s export revenues come mostly from infrastructure, managed services and ADM. However it has built a significant product development business which would add to the bottomline. While software services contributed 77% of the profits and showed traction in terms of revenue and growth, domestic services accounted for 10% of the profits, and TUI Infotec contributed 13% of the profits. The company is looking at growing its services component in the domestic market, banking on e-commerce services with IBM, and testing services with HP for driving growth.

92 | July 31, 2011

1,404

12% 64%

Source: DQ estimates

evoid of any tough competition, ICSA entered into Smart Energy Meter business in FY11 and launched its SEM manufacturing facility in Andhra Pradesh (will manufacture 1,50,000m) with an investment of `26 crore. Thanks to the RAPDRP program, it entered the Supervisory Control and Data Acquisition (SCADA) business in India, the system that will help the company achieve load balancing and improvement in voltage proﬁles. The management expects revenues from SCADA to touch `500 crore by April 2013. It entered into high-end transmission business by securing 2 orders from the Power Grid Corporation of India—ﬁrst, worth `85.54 crore for setting up sub-stations under Bongaigaon TPS Transmission System in North East India. And second worth `43.98 crore for design, manufacturing, and erection of transformer bays. On the infrastructure side, growth was driven by high-end transmission business and on ESS side, SCADA and Energy Management Solutions. Oil and gas remained small contributors as compared to power.

2010-11

l President & MD: B Ramaswamy l Start-up Year: 1986 l Products &

Services: IT Services, consulting, applications management, OPD, BI, managed testing, infrastructure management. l Address: APS Trust Building, Bull Temple Road, NR Colony, Bengaluru 560 019 l Employees: 2,883 l Tel: 080 2661 0330 l Fax: 080 2661 0972 l Website: www.sonata-software.com

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DATAQUEST | A CyberMedia Publication

THE DQ 50

Big Data, Big Wins

RANK

EMC INDIA MANOJ CHUGH President, India & Saarc

Key new joinees included Alok Tandon (channels head), Amit Mehta (marketing head), Sanjay Lulla (head, global services) and Vinod Sadrangani (chief architect, global services) Bombay University and Amity University made EMC learning module compulsory in their BSc courses

1,351

78%

1,110 44%

43%

623

Export

51% 49%

57%

2008-09

2009-10

Domestic

56%

2010-11

l President India & Saarc: Manoj Chugh l Start-up Year: 2000 l Products & Services: Storage hardware, software, and services l Address: 9B Lotus Towers, Community Center, New Friends Colony, New Delhi 110 065 l Tel: 011 4567 3800 l Fax: 011 6660 5672 l Website: www.india.emc.com

Dream Run

RANK

CANON INDIA KENSAKU KONISHI CEO

Revenue (` crore) Growth

40%

HIGHLIGHTS Opened 7 Canon

1,322 Image Square stores 37% 29%

944

690 3%

Export

97%

98%

Domestic

98%

2008-09

2009-10

2010-11

Source: DQ estimates

oth Canon and its iconic brand ambassador Sachin Tendulkar have had great years. After 12 years of existence in India, on October 28, 2010, Canon saw its revenue for the year touch the `1,000 crore mark in India and it commemorated the occasion by billing the immediate next order to Sachin on October 29. The 1,000 crore barrier was breached, thanks to the strides made by the laser printer business where it garnered `494 crore revenue and increased its market share from 18% to 35%. Multiple government and enterprise deals like UID, Passport Seva, and hospital modernization were inked during FY11. The digital camera business too prospered and contributed `232 crore to the kitty even as Canon targeted doubling its digital SLR camera sales to 1 lakh units in 2011. Managed print services contributed 30% to its printing business with 50 customers planned for 2011. In a bid to become #1 in the professional and graphic printing industry, Canon joined forces with Netherlands based Oce and targeted revenue of `100 crore in 2011. 94 | July 31, 2011

HIGHLIGHTS

22% Growth

Source: DQ estimates

he government showing improved signiďŹ cantly for EMC (up 15% from 10% in FY10) with key wins in UID, NICSI data center, SDCs in AP and TN, CCTNS project, Cabinet Secretariat, CBEC, census project and Election Commission project in Karnataka, Tamil Nadu, Maharashtra, and Gujarat. Financial services too contributed with marquee additions like SEBI, RBI, SBI-GIC, and BSE. All in all 503 new customers came on board, including 65+ competitive wins like Crompton Greaves, Indian Hotels, Shapoorji Pallonji (traditional IBM loyalists), Kotak Mahindra, Cairn Energy, Etisalat, Global logic, L&T, Shri Ram Group, HSBC, DSP Blackrock, BPTP, Planet 41, and Capgemini. Cloud and Big Data (result of growing applications) were the 2 strategic focus areas for EMC in FY11. Launching the cloud experience centers in Bengaluru jointly with Cisco was the precursor to EMC with the aim of being at the intersection of cloud and Big Data, a road the company plans to pursue harder in FY12. Its launch of a new family of uniďŹ ed storage systems (more than 40 in a day), EMC VNX, was in line with this strategy.

across India Post-Japan quake, Canon India replaced direct ordering or online placing of material/inventory of the distributors with manual inventory systems Selected Challenger Computers for its Green Cycle program

l CEO: Kensaku Konishi l Start-up Year: 1996 l Products & Services:

Inkjet/laser printers, MFDs, faxes, copiers, projectors, digicams, camcorders, and photo printers l Address: 2nd Floor, Tower A&B, Cyber Greens, DLF Phase-III, Gurgaon, Haryana 122 002 l Employees: 800+ l Tel: 0124 416 0000 l Website: www.canon.co.in

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DATAQUEST | A CyberMedia Publication

The DQ 200 Rank

Company

Rank

Company

Rank

Company

Dimension Data

101

L&T Integrated Engineering Service

151

Compage Computers

Tata Technologies

102

SunGard India

152

Cranes Software International

TPV Technologies

103

Sasken Communication Technologies

153

Systime

Infotech Enterprises

104

Numeric Power Systems

154

Mindtek

NIIT Technologies

105

Applabs

155

Euronet

NIIT Ltd

106

Prime Focus

156

Vmware

Sai Infosytems

107

Diebold India

157

InterGlobe Technologies

Neoteric Informatique

108

Onmobile

158

Rittal

Zensar Technologies

109

Quest Global

159

Toshiba India

Supertron Electronics

110

Synechron Technologies

160

Transcend India

Rashi Peripherals

111

Epson India

161

Frontier Business Systems

Core Projects & Technologies

112

Take Solutions

162

Technocrat Infotech

iGate Global Solutions

113

IBS Software

163

Xchanging India

KPIT Cummins Infosystems

114

Sharp India

164

Roop Technologies

Seagate India

115

Steria India

165

Tally

Hexaware Technologies

116

LGS Global Solutions

166

Cadence Design Systems

Iris Computers

117

Subex

167

Allied Telesyn India

CMS Infosystems

118

Fujitsu Consulting India

168

Netgear India

Honeywell Technology Solutions Lab

119

Kingston India

169

Team Computers

Bartronics

120

AMD India

170

Progressive Infotech

Beetel Teletech

121

Data Care

171

Lalani Infotech

Vakrangee

122

Western Digital India

172

Techcom

InďŹ nite Computer Systems

123

Tata Elxsi

173

Ramco Systems

Symantec India

124

Financial Technologies India

174

Brocade Communications India

Xerox India

125

Accel Frontline

175

Precision infomatic

Asus India

126

Ness Technologies India

176

RS Software

Huawei India

127

Maxtone Electronics

177

Atrie

Genpact

128

Fortune Marketing

178

Lipi Data Systems

SFO Technologies

129

FCS Software

179

Balaji

Persistent Systems

130

Zenith Infotech

180

Aptech Ltd

LG India

131

Zicom Electronic Security Systems

181

Sogo Group

Xenitis Infotech

132

Omnitech

182

Smartlink Network Systems

Allied Digital

133

Unisys India

183

WeP Peripherals

Sapient India

134

Mediaman Infotech

184

HDS India

Intex Technologies

135

Autodesk India

185

Embee Software

TE Conectivity India

136

Cybage Software

186

TVS Electronics

CA Technologies India

137

McAfee India

187

Checkpoint India

Apple India

138

Commscope Systimax

188

Caltron

Sify

139

R Systems International

189

California Software

Birlasoft

140

Microland

190

Vishesh Informatics

NCR India

141

Gigabyte Technology

191

Venktron Digital Systems

Mascon Global

142

Tata Interactive Systems

192

Aldous Glare

Geodesic Information Systems

143

Jupiter International

193

Sandisk

ITC Infotech

144

Red Hat India

194

Logitech India

Network Appliance India

145

Comviva

195

Megasoft

Geometric

146

Zenith Computers

196

PC Solutions

Juniper Networks India

147

Nucleus Software

197

Polycom

Adobe Systems India

148

Value Point Systems

198

Datamation

Gemini

149

Google India

199

Aftek Ltd

100

Mastek Ltd

150

GlobalLogic India

200

Datamatics Global Services

THE DQ 200

Dimension Data India

Growth

l CEO: Kiran Bhagwanani l Start-up Year: 1995 l Products & Services: Network integration services, managed service, IT solutions and service, center & storage solutions l Address: Trade View, 2 nd Floor, Kamala Mills Compound, Pandurang Budhkar Marg, Lower Parel, Mumbai 400 013 l Tel: 022 2498 1212 l Fax: 022 2497 1818 l Website: www. dimensiondata.com

Tata Technologies

1,015

1,067

100%

2008-09

2009-10

Domestic

100% 2010-11

n Launched One Cloud with BSNL at `200 crore investment n Bagged new clients in IT/BPO and BFSI

Growth

l MD: Patrick McGoldrick l Start-up Year: 1997 l Products & Services: Engineering design services, PLM product services, enterprise solutions l Address: 25, Rajiv Gandhi Infotech Park, Hinjawadi, Pune 411 057 l Employees: 4,617 l Tel: 020 6652 9090/9299 l Fax: 022 6652 9035 l Website: www.tatatechnologies.com

13%

1,229

16% 1,256

-12%

1,087 76%

72%

Export

24%

28%

Domestic

2008-09

2009-10

70%

30%

Source: DQ estimates

Growth was back, though on a lower base. Tata Tech went for a private placement of $30 mn with Alpha TC Holdings and Tata Capital Growth Fund which valued the company at $230 mn, much lower than what smaller rival QuEST got. North American business recovered; APAC showed 21% jump, domestic business grew by 26%, and Europe saw a marginal increase in revenue. However growth was more secular along various businesses—engineering services, packaged software, and consulting/training. It formed a new vehicle program group to do complete vehicle design. RANK

2010-11

n EBITDA grew by 200% n Partnered with Expand Networks and will now design, sell, implement and maintain WAN optimization solutions Revenue (` crore) Growth

Total revenue consisted of an almost equal proportion from local billing done RANK in India and direct shipment from Taiwan which is fulﬁlled by India. Despite being a single product vendor (AOC brand monitors), TPV had a great FY11, culminating in AOC topping the charts in market share (20.5%) in the overall monitor segment in Q4. Its strong presence in the 15.6” and 18.5” segments (each accounted for 40% share) helped. Focus was on increasing tier-3 partners’ breadth by adding 1,000+ dealers, taking up the count to 3,500+ dealers around the country.

-29

l Director: Mukesh Gupta l Start-up Year: 2001 l Products & Services: Computer monitors, PCs, LCD TV l Address: 604, Tower B, Millennium Plaza, 6th ﬂoor, Sector 27, Gurgaon 122 002 l Employees: 110 l Tel: 0124 280 6116 l Fax: 0124 280 6118 l Website: www.aocmonitor.co.in

Infotech Enterprises

50%

1,200

1,133 800

100% 2008-09

100%

Domestic

2009-10

Source: DQ estimates

TPV Technologies

2010-11

n Plans to add another 1,000+ partners by end of 2011 n Launched AIO PCs and LED monitors; targeting `700 crore business

Growth

25% 1,188 32%

890

98%

2% 2008-09

l CEO: BVR Mohan Reddy l Start-up Year: 1991 l Products & Services: IT services and engineering design services l Address: Infotech Enterprises,11 Software Units Layout, Infocity Madhapur, Hyderabad 500 081 l Employees: 8,711 l Tel: 040 2311 0357/8 l Fax: 040 6662 4368 l Website: www.infotech-enterprises.com

visit www.dqindia.com

953

98%

Export

Domestic

2009-10

97%

Source: DQ estimates

The year saw Infotech gaining traction in Aerospace Engineering, which RANK contributed 47% to revenues. Infotech also made further headway in engineering design in which it has developed key expertise over the years. The year also saw it entering into partnerships in technology, rail, and oil & gas domains. The only sore area despite its high-end skillsets was disappointing operating margins and PAT, which the company attributes to its investments in sales and business organization.

96 | July 31, 2011

18% 1,259

Source: DQ estimates

Datacraft ﬁnally integrated its brand into Dimension Data 3 years after its acquisition to ensure global consistency in its business operations. Its ﬁrst goal is to gradually start shifting its product and services revenue mix to a more balanced mark. A key component of this strategy was to focus on an integrated cloud computing service portfolio called ‘One Cloud’. Acquisition of Dimension Data by the NTT group for $3.2 bn though opened up more interesting avenues in India—Dimension Data along with other NTT entities like Intelligroup and Vertex started making sales pitches for end-to-end offerings. RANK

2010-11

n Ajay Aggarwal joined as CFO n Multi-million dollar enterprises GIS and data project for a large utility in the US

DATAQUEST | A CyberMedia Publication

Your Business

about the rest.

Zoho provides a wide, integrated portfolio of rich online applications for businesses. Our applications are delivered over the internet, requiring nothing but a browser. This means you can focus on your business and rely on us to maintain the servers and keep your data safe. Anywhere. Anytime.

http://www.zohocorp.com Phone: +91-44-2270 7070 Fax: +91-44-22707172 Email: mailto:sales@zohocorp.com ZOHO Corporation Private Limited, DLF IT Park, Ramapuram, Chennai â&#x20AC;&#x201C; 600 089, INDIA.

THE DQ 200

Growth

Growth was back even as the thrust for NIIT Technologies was on non-linear businesses around managed services, IP asset (platform) based solutions, and cloud computing. As part of its IP based play strategy, it forayed into healthcare IT by acquiring an electronic health record platform for targeting healthcare providers. The most impressive growth was in the domestic market the ‘Intranet Prahari’ project for BSF, few APDRP projects and e-procurements for all plants at the Ordinance Factory Board. RANK

l CEO: Arvind Thakur l Start-up Year: 2004 l Products & Services: Application development and management, package

implementation, managed services, platform based services, business process outsourcing, Geographic Information Systems (GIS), cloud computing l Address: B1/H9, MCIA, Mathura Road, New Delhi 110 044 l Employees: 5,806 l Tel: 011 4057 0700/701 l Fax: 011 4057 0933 l Website: www.niit-tech.com

NIIT Limited

35%

1,188 5%

937

90%

-6%

879 89%

Export

10%

11%

Domestic

2008-09

2009-10

76%

24%

Source: DQ estimates

NIIT Technologies

2010-11

n Chairman RS Pawar and director Surender Singh, conferred Padma Bhushan n Completed 15 years of trust based partnership with SEI, US and British Airways UK

Growth

The focus was on diversiﬁcation ranging from virtualization and digital learning to introducing a GNIIT cloud campus. Corporate learning solutions bagged 5 new clients for multi-year projects including Philips and banks like UBI, Corporation Bank, and Canara Bank. On the government front, NIIT conducted a 2-day IT training workshop for MLAs of Chattisgarh Assembly and associated with Gujarat government and Chess Federation resulting in a world record on December 24, 2010 when 20,480 players played chess simultaneously. RANK

1,141

1,123

Export

47%

Domestic

2009-10

Sai Infosystem

n School learning grew 76% n NIIT tied up with IGNOU and Zend, launched PHP certification program

44%

Growth

A strong contribution from its own offerings and agency operations, western region (54%), upswing in Q4 (36%) revenues, and solutions business ensured a spectacular FY11 for Sai Infosystems. The systems (`463 crore) and networking (`302 crore) segments added further boost. Sai invested `250 crore for a partnership with BSNL for deployment of data centers in Bengaluru, Hyderabad, Cochin, and Ernakulam (mandate received for Bengaluru and Hyderabad).

1,138 75%

RANK

792 453 Export

9% 91% 2008-09

100% 2009-10

100% 2010-11

20%

Revenue (` crore) Growth

For Neoteric Informatique, its focus to enhance its offerings and emerge as a holistic provider (with both IT and non-IT products) paid off. Successful game-changer brands (Lenovo, Apple), new portfolios (Aspire consumer notebooks and netbooks, Belkin’s structured cabling), innovative tie-ups (Xmi Pte, Everfocus) all played their parts as did vendor ambitions like BenQ’s plans to increase coverage from 100 to 150 cities by 2011-end through its distributors and increased post-sales support. RANK

l CEO: Paras Shah l Start-up Year: 1997 l Products & Services: IT distribution l Address: 21/A Film Center, 68 Tardeo Road, Mumbai 400 034 l Employees: 555 l Tel: 022 4085 9600 l Fax: 022 4085 9694 l Website: www.neoteric.co.in

16% 35%

1,135

945

812

100%

2008-09

2009-10

Domestic 100%

Source: DQ estimates

Neoteric Informatique

visit www.dqindia.com

Domestic

n Rajeev Gupta, SVP (telecom), Chandrakant Shukla, AVP (HR) and Tejbir Singh as an advisor came on board n Entered the cloud computing domain

l CEO: Sunil Kakkad l Start-up Year: 1992 l Products & Services: Computer hardware, peripherals, software, networking, consumables l Address: Saicare Super Plaza, Near Sandesh Press Road, P O Bodakdev, Ahmedabad 380 054 l Employees: 618 l Tel: 079 3011 0400 l Fax: 079 2676 3072 l Website: www.saicare.com

98 | July 31, 2011

44% 2010-11

Source: DQ estimates

l CEO: Vijay Thadani l Start-up Year: 1981 l Products & Services: Knowledge Solutions & IT training l Address: 85, Sector 32 Institutional Area, Gurgaon 122 001 l Employees: 4,157 l Tel: 0124 429 3000 l Fax: 0124 429 3333 l Website: www.niit.com

56% Source: DQ estimates

53%

2010-11

n Created a consumer product and retail group headed by Manish Rambhia (DGM) n Appointed ND for Cisco consumer products

DATAQUEST | A CyberMedia Publication

THE DQ 200

Revenue (` crore)

Zensar Technologies

1,109

l CEO: Dr Ganesh Natarajan l Start-up Year: 2001 l Products & Services: Computer hardware and consumer electronics l Address: Zensar Knowledge Park, Plot#4, MIDC, Kharadi, Off Nagar Road, Pune 411 014 l Employees: 6,157 l Tel: 020 6605 7847 l Fax: 020 6605 7888 l Website: www.zensar.com

Supertron Electronics After a slow start in FY11, Supertron not only managed to sustain a remarkRANK able bottomline, but also crossed the `1,000 crore revenue barrier. Its tieups with Dell and Acer for new products helped it embark upon this growth bandwagon. Dell appointed Supertron as a National Distributor for its printer, server and projector business while Acer for the new range of netbooks. Ninety percent of its revenues came from distribution (including that of its own brand Supercom).

l CEO: VK Bhandari l Start-up Year: 1993 l Products & Services: Distributor of PC products, storage & servers, peripherals and components l Address: #2, Cooper Lane, Off R N Mukherjee Road, Kolkata 700 001 l Tel: 033 2213 1221 l Fax: 033 2213 0366 l Website: www.supertronindia.com

94%

922 96%

92%

Export

Domestic

2008-09

2009-10

Source: DQ estimates

15%

866

2010-11

n CEO Ganesh Natarajan was conferred with the ‘Outstanding Entrepreneurship Award 2010’ n Planned to open an office in Saudi Arabia Revenue (` crore)

19%

Growth

1,107

52%

927 28%

611

100%

2008-09

2009-10

Domestic

Source: DQ estimates

Thanks to its manufacturing vertical which contributed about 40% to the overall growth, Zensar saw quite a lift in FY11. It introduced ‘Zensar’s ERP Solution’, powered by Microsoft Dynamics, a solution especially for the manufacturing SME clusters in India. As a part of the partnership with Microsoft, Zensar will manage the entire solution. Meanwhile it signed a deal with SAP to be its strategic partner and take innovative solutions to small and mid-market companies across the US. It also acquired PSI Holding Inc, USA (Akibia) to strengthen its dual shore infrastructure services value proposition. RANK

100% 2010-11

n Opened new branches in Goa, Coimbatore, Parwanoo (HP), Surat, and Siliguri for its own dual brands n Invested `6.5 crore to launch its own mobile brand Revenue (` crore)

31%

Growth

l MD: Suresh Pansari l Start-up Year: 1989 l Products & Services: Distribution of IT products l Address: 102 Dhantak Plaza, Makwana Road, Marol, Andheri (East), Mumbai 400 059 l Employees: 800 l Tel: 022 4047 0909 l Fax: 022 4047 0999 l Website: www.rptechindia.com

CORE Projects & Technologies Focusing on its expertise in education, Core Projects & Technologies pulled off a coup of sorts by bagging the biggest single ICT order from Haryana Government worth `295. The project will cover 5 mn students in 2,622 schools. It also signed an MoU with Gujarat Knowledge Society (GKS), to disseminate vocation-centric skill upgradation courses to students from various disciplines in colleges across Ahmedabad and Surat. It also secured an order worth `26 crore to implement computer aided learning across 645 schools in Gujarat. RANK

l Global CEO and chairman: Sanjeev Mansotra l Start-up Year: 2003 l Products & Services: Software services, education solutions l Address: Unit No 1-4, Navi Mumbai 400 710 l Tel: 022 2778 4800 l Fax: 022 2778 2977 l Website: www.

coreprojectstech.com

visit www.dqindia.com

709

100% 2008-09

18%

838

100%

Domestic

2009-10

100%

Source: DQ estimates

The target was to reach `1,000 crore in FY11—Rashi comfortably crossed the mark and did more thanks to the right cords it pulled during the year, with components and peripherals remaining its forte. While strong portfolios (ASUS) and fast-growing brands (Sandisk) ensured healthy margins, addition of new principals namely Lenovo (AMD based consumer PC and ThinkPad series), AData (memory products) and ViewSonic (monitors) contributed to the topline. Rashi also gained from HP’s move to discontinue its ties with 7 out of its 9 telecom distributors and instead appoint IT distributors—it would now focus exclusively on MOQ business (HP) related to thin clients and workstations. RANK

1,098

2010-11

n Launched ‘Introductions’, a 20-city event to showcase new brands and products n New vertical (Samsung smartphones) for Delhi

29%

Growth

1,091 25%

52%

846

678

100% 2008-09

100% 2009-10

Domestic 100%

Source: DQ estimates

Rashi Peripherals

DATAQUEST | A CyberMedia Publication

20%

Growth

2010-11

n Acquired UK based education firm for $35 mn n Won deals with Navodaya Vidyalaya and Kendriya Vidyalaya

July 31, 2011 | 99

THE DQ 200

Revenue (Rs crore)

23%

Growth

All set to enter the big league with the Patni acquisition (after FY11), iGate got back to the growth mode last year, after its target markets—mortgage and banking—were severely affected in the previous years. It saw good growth in its iTops (integrated platform) model which accounted for 15% of total deals. Now it is building IP in insurance. Consulting and analytics also started picking up. It also bagged a 5-year US federal GSA Schedule IT Contract, which would allow it to provide services to all federal, state, and local government agencies. RANK

1,050

12%

852

857

97%

98%

Export

Domestic

3% 2008-09

2009-10

99% Source: DQ estimates

iGate Global Solutions

2010-11

n North America did well even as APAC sales picked up n Europe and Japan were flat

l CEO: Phaneesh Murthy l Start-up Year: 1996 l Products & Services: IT services, BPO services, consulting l Address: Plot No 158-162 (P) & 165 (P) 170 (P), EPIP Phase II, Whiteﬁeld, Bengaluru 560 006 l Employees: 7,739 l Tel: 080 4104 0000 l Fax: 080 4125 9090 l Website: www.igate.com

KPIT

40%

1,023 36%

-8%

793

732

Source: DQ estimates

KPIT crossed the `1,000 crore milestone in revenues last year even as it acRANK quired CPG Solutions and In2soft and forged a JV with Bharat Forge. Organic growth too was healthy at 40%. Robust growth of its largest client (Cummins) and a good growth in the emerging markets (77%) including India contributed a fair share to the topline. A multi-year $10 mn Oracle implementation deal (Europe) and partnership with an independent software vendor for enterprise software project ($15 mn) were other highlights. ‘Revolo’, the plug-in parallel hybrid solution won accolades.

2008-09

2009-10

2010-11

n Acquired 50% stake in Systime n Revolo won Nasscom Promising Innovation of the Year

l CEO & MD: Kishor Patil l Start-up Year: 1990 l Products & Services: Software products, services, BPO, and consulting l Address: Plot No 35 &36, Rajiv Gandhi Infotech Park, Phase 1, MIDC, Hinjawadi, Pune 411 057 l Employees: 6,514 l Tel: 020 6652 5000 l Fax: 020 6652 5001 l Website: www.kpitcummins.com

Seagate India

Growth

Seagate had partnered with Samsung in August 2010. In FY11, Seagate acquired Samsung’s hard disk manufacturing and operations division globally for $1.38 bn. It didn’t affect the Indian market much as Samsung’s HDD shipments to India became inactive in H2. Seagate however continued bringing innovations to the market—Momentus XT SSD, GoFlex SLIM, Pulsar SSD series, etc. It also introduced the ﬁrst advanced format hard drive with SmartAlign technology in May, 2010, as a part of IDEMA. All hard drives sold through channel are advanced format compatible since January 1, 2011. RANK

155%

980

1,006

100%

2008-09

2009-10

Growth

1,090

visit www.dqindia.com

99%

1% 2008-09

-11%

969

99%

1% 2009-10

985

Export

98%

Domestic

Source: DQ estimates

The top 10 clients recorded 15% growth sequentially, deals like the remote IMS business win ($25 mn)remained in the highlight. It entered into alliances—entered QlikTech (solutions based on QlikView), Sofgen Holdings (solutions for banking customers), Validata Group (Validata SAS Test Factory) and Medlink. It launched Hexaware HP Software Lab with HP at its near-shore global delivery center in Mexico. FY11 also marked the foray into offering private services—Rainmaker. Increasing its penetration into geographies, Hexaware set foot in Brazil and Italy, and set up its global delivery center in Bengaluru.

100 | July 31, 2011

2010-11

Revenue (` crore)

Hexaware Technologies

l Chairman: Atul Nishar l Start-up Year: 1990 l Products & Services: Software product development and BPO services l Address: 152 Millennium Business Park, Sector-III, TTC Industrial Area, Mahape, Navi Mumbai 400 710 l Employees: 6,664 l Tel: 022 6791 9595 l Fax: 022 6791 9623 l Website: www.hexaware.com

100%

Domestic

n Launched a program for 3rd party companies n First to 1TB capacity in a 2.5-inch hard disk

l Country Manager: Rajesh Khurana l Start-up Year: 2001 l Products & Services: Digital storage solutions l Address: Paharpur Business Center, Suite-412, 21 Nehru Place Greens, 4th Floor, New Delhi 110 019 l Employees: 15 l Tel: 011 2620 7782/7405/7435 l Fax: 011 2620 7412 l Website: www.seagate.com

RANK

385

Source: DQ estimates

2010-11

n 1:1 bonus shares and 50% special interim dividend issued n Platinum partner in the Oracle Partner Network

DATAQUEST | A CyberMedia Publication

THE DQ 200

Revenue (` crore)

Iris Computers

Growth

21%

924

961

965

100%

2008-09

2009-10

100%

Domestic

Source: DQ estimates

Unlike other national distributors, it was a ﬂat year for Iris with business picking up only in the fourth quarter. It depended highly on the education and consumer space, bagging customers like KIIT university in Bhubaneswar and Amity University in Noida. Systems accounted for 89% of its revenues— not surprising since Iris counted HP, Dell, Lenovo, HCL among its principals. But it also signaled the need to diversify—the reason why Iris added principals like Samsung, Canon, Lexmark, Microsoft, Zinglive, and ViewSonic. RANK

2010-11

n Appointed Smart Guard ND for IP security systems n Added customers like KPMG, PwC, and Ernst & Young

l CEO: Sanjiv Krishen l Start-up Year: 1996 l Products & Services: Distribution of IT hardware and software products l Address: A 155, Road No 4, Mahipalpur, New Delhi 110 037 l Employees: 253 l Tel: 011 2678 2505 l Fax: 011 2678 2510 l Website: www.iriscomputers.net

CMS Infosystems

Growth

With an ambition of reaching `2,500 crore in the next 4 years, CMS started RANK targeting self-services space (ATMS, kiosks), support services for global OEMs, remote network management/NOCs, and infrastructure support, apart from its traditional areas like managed print services, cash management, and managed card services. Its SI business also did very well, leveraging the managed services relationships. Major deals included those from Maharashtra State Coop Bank (MS/SI), a 5-year deal from LIC (MS/SI), modernization of IT deal from Vijaya Bank (SI), among others.

27%

912 720

100%

Domestic

2009-10

100% 2010-11

n Deals with BSNL, PNB and SBI n Hired Anup Neogi, CEO, Brinks India, to lead cash management business

l CEO: Rajiv Kaul l Start-up Year: 2009 l Products & Services: System integration, managed printing, cash management l Employees: 15,416 l Address: Silver Metropolis, Off Western Express Highway, Goregaon (E), Mumbai 400 063 l Tel: 022 6755 3100/04 l Fax: 022 6755 3105 l Website: www.cms.com

Honeywell TSL

Growth

HTSL continued to gain further on R&D by tie-ups with APAA for a pilot RANK training program for its aerospace engineers to enable them to understand the performance of avionics systems in real-time. To boost its R&D plans further, it acquired 4.5 acres at ELCOT’s SEZ near Madurai. It also expanded its base in Hyderabad with the inauguration of its newly-expanded facility—the ﬁrst phase of which was built at `100 crore, and a ﬂight operation center.

8% 910

841

100%

Export

100%

2009-10

Bartronics

Revenue (` crore) Growth

Bartronics India successfully completed 1 year of operations in South Asia and US in FY11. The success was fueled by the smart card projects it bagged under UID Aadhar in the states of Himachal Pradesh, Madhya Pradesh and Uttarakhand, as well as the ﬁnancial inclusion projects it bagged from 5 associates of SBI. It also worked with various ministries and Indian Railways for its RFID, POS, smart card solutions. Its 2 acquisitions made in the US, the year before, also paid dividends in FY11.

visit www.dqindia.com

907

118%

588

2008-09

l CEO: Sudhir Rao l Start-up Year: 1990 l Products & Services: Automatic identiﬁcations & data collection, RFID, smart cards, retail POS l Address: Door No 8-2-120/77/4B, Road #2, Banjara Hills, Beside NTR Bhavan, Hyderabad 500 034 l Tel: 040 2360 6316 l Fax: 040 2355 8076 l Website: www.bartronicindia.com

11% 39%

817

RANK

102 | July 31, 2011

2010-11

n Working on the development of a turbocharger for petrol cars n Has been shortlisted by UP Police for acquisition of an unmanned aerial vehicle

34%

27%

Export

73%

Domestic

2009-10

66%

Source: DQ estimates

l President: Dr Krishna Mikkilineni l Start-up Year: 1994 l Products & Services: Software services, engineering & automation l Address: 151/1, Doraisanipalya, Bannerghatta Road, Bengaluru 560 076 l Tel: 080 2658 8360 l Fax: 080 2658 4750 l Website: www.honeywell.com/sites/htsl

Source: DQ estimates

2010-11

n Bagged RFID project from Singapore based Avitar n Opened wholly owned subsidiary in the Middle East

DATAQUEST | A CyberMedia Publication

THE DQ 200

Revenue (` crore)

Beetel Teletech

Growth

-31%

1070

l CEO: Vinod Sawhney l Start-up Year: 1985 l Products & Services: Fixedline phones, mobile phones, IT peripherals, data cards, distribution of phones, ﬂash drives, conferencing systems, and projection/display systems l Address: 1st Floor, Tower-C, Plot No.16, Udyog Vihar, Phase IV, Gurgaon, Haryana 122 015 l Employees: 385 l Tel: 0124 482 3500 l Fax: 0124 414 6130 l Website: www.beetel.in

51%

901

-44%

595 23%

Export

96%

91%

Domestic

2008-09

2009-10

77% 2010-11

n Vinod Sawhney to be CEO n Distribution arrangements with Apple, RIM, Polycom, Avaya, Sharp, Samsung, and Panasonic

Vakrangee Software

108%

l CMD: Dinesh Nandwana l Start-up Year: 1990 l Products & Services: Integrated documentation and printing l Address: Plot #66/A, Marol Cooperative Industrial Estate, Off MV Road, Andheri (E), Mumbai 400 059 l Employees: 5,000 l Tel: 022 2850 4028/3412 l Fax: 022 2850 2017 l Website: www.vakrangeesoftwares.com

Infinite Computer Solutions (India) Another year of consistent performance marked FY11 for Infinite. But the big headway was in domestic market where revenues jumped close to 2-and-1/2 times, bagging even the R-APDRP deal in Uttarakhand. Telecom remained the biggest contributor, followed by healthcare. It announced setting up of a 100% owned subsidiary, Infinite Convergence, to develop and market mobile messaging products. Infinite entered into an agreement with a Europe based network company, New Vibrations.

Growth

46% 30%

294

100%

2008-09

2009-10

Symantec India

2010-11

33%

Revenue (` crore) Growth

883 36%

664 44%

490 95%

5% 2008-09

l CEO: Upinder Zutshi l Start-up Year: 1999 l Products & Services: Provider of IT services, infrastructure management services (IMS) and intellectual property (IP) leveraged solutions l Address: 157 EPIP Zone, Whiteﬁeld, Bengaluru 560 066 l Employees: 4,178 (global headcount) l Tel: 080 4193 0000 l Fax: 080 4193 0009 l Website: www.inﬁnite.com

Domestic 100%

n Entered the international market with Philippines n Stock prices surged by 169% in 1 year

RANK

428

Source: DQ estimates

890 Revenue (` crore)

96%

Export

Domestic

2009-10

93%

Source: DQ estimates

Not just revenues, Vakrangee even doubled its net proﬁts in FY11 to `48 crore from `24 crore the year before. A known name in e-gov, a slew of multiyear projects including automation of the PDS, enrolment facility under UID, reconciliation of land record titles and related services boosted Vakrangee’s fortunes and also created a strong order book of nearly `2,000 crore for FY12. Vakrangee also bagged the UID enrolment project from Union Bank of India and the Haryana PDS project. RANK

2010-11

n Appointed Anurag Lal as the CEO of Infinite Convergence n Bagged Uttarakhand R-APDRP project

Growth

l Managing director India & Saarc: Ajay Goel l Start-up Year: 1999 l Products & Services: Security, storage software, and solutions l Address: 403/503, C-Wing, Fortune 2000, Bandra Kurla Complex, Bandra (East), Mumbai 400 051 l Employees: 3,000 l Tel: 022 6695 0227 l Fax: 022 6675 0398 l Website: www.symantec.com

visit www.dqindia.com

13% 23%

870

810

720 52%

Export

46%

48%

Domestic

2008-09

2009-10

54%

51%

49%

Source: DQ estimates

Notwithstanding high-proﬁle exits (Vishal Dhupar, MD and Vineet Sood, channel head), Symantec’s 3 lines of business remained unaffected. The enterprise story revolved around BFSI, telecom and government with Reliance, HDFC, TVS Group, Aircel, Genpact, ICICI, Wipro, TCS and National Commodity Exchange counted among the high-proﬁle wins. For SMBs, the focus was on penetrating tier-2 and tier-3 cities with the Symantec Endpoint Protection small business edition. For commercials, the focus was on channel partner specialization. RANK

DATAQUEST | A CyberMedia Publication

Source: DQ estimates

After a big fall in revenues in FY10, Beetel Teletech, low proﬁle but the original Bharti—called Bharti Teletech prior to Dec 2009—decided to reposition itself as a broad based IT products company by foraying into new product lines such as mobile phones, IT peripherals, and data cards leveraging the Beetel brand. It also got into distribution (leveraging its channel network). As a result, it bounced back—ﬁxedline phones now contributing only about 10% to the revenue. It also got into the enterprise space though consumer products still contribute 3/4th of its revenue. RANK

2010-11

n Appointed Ajay Goel as MD n Launched Security Operations Center in Chennai

July 31, 2011 | 103

THE DQ 200

Revenue (` crore)

Xerox India

Growth

l Country Heads: Konstantin Klein (Xerox India)/Aman Mustafa (ACS India) l Start-up Year: 1983 l Products & Services: Business process and document management solutions, printer, copiers, projectors and scanners, IT services l Address: 5th Floor, Block-1, Vatika Business Park, Sector 49, Sohna Road, Gurgaon 122 018 l Tel: 0124 3940 0400 l Website: www. xerox.com/india

ASUS India

47%

840

18%

-15%

672

571

100% 2008-9

26%

Export

100%

74%

Domestic

2009-10

2010-11

n Rolled out 4-color technology platform n Launched innovation hub in partnership with IIT Madras

64%

Growth

The component business contributed 90% for ASUS while the rest came from notebooks and netbooks. It appointed 3 more regional distributors in Chennai, Kolkata, and Orissa to penetrate more tier-2 and -3 cities with its notebooks. There was an increasing retail focus too with 50 Asus World and 100 Asus corner stores spread across 60 cities planned in 2011. Out of its $2 mn investment outlay, 70% was planned for retail expansion only. To improve services, it launched the ASUS onsite service warranty in 54 major cities.

Source: DQ estimates

Globally much of Xerox’s focus was on ACS integration though in India, the 2 entities still operate separately and the revenue is combined here. Xerox India’s thrust was on selling managed services while it did introduce a few products. ACS increased its headcount slightly to reach 7,000 plus people (3rd-4th in BPO though we have taken only the IT revenues). ACS’s deal with healthcare solution company Allscripts is now bringing support work to India. There was change at the top as Konstantin Klein replaced Andrew Horne, and it lost veteran Princy Bhatnagar to HCL. RANK

820

RANK

499

100%

Domestic

2009-10

Source: DQ estimates

2010-11

n Two deals from the Orissa govt for notebooks in schools n Launched the ASUS Eee PC 1015PW notebook

l Sr Director: Albert Tung l Start-up Year: 1999 l Products & Services: Motherboards and Notebook PCs l Address: 4C Gundecha Onclave, Kherani Road, Saki Naka, Andheri East, Mumbai-400 072 l Tel: 022 6766 8800 l Fax: 022 6766 8856 l Website: www.in.asus.com

Revenue (` crore)

Huawei Technologies

83%

Growth

Chinese telecom network and equipment company, Huawei Technologies debuted in the DQ Top 20, because of its presence in data card, networking equipment, and routing segment as well. The data card business was its biggest bet, where it grew at 110% accounting for almost 11% of the overall India revenues. The company also gained a fair market share in routing in the last 2 quarters reaching to almost 8%. And to further increase that, Huawei is investing around `2,000 crore to set up an R&D center in Sriperumbudur, near Chennai.

806

RANK

l Vice President: A Sethuraman l Start-up Year: 1999-2000 l Products & services: Network gear, enterprise, devices and internet solutions l Address: Unitech Cyberpark, Tower-C, 14th ﬂoor, Sector-39, Gurgaon 122 002 l Employees: Approx 6,000 l Tel: 0124 477 4700 l Website: www.huawei.com

441

100%

100% 2010-11

n Partnerships with Tata, Reliance, and MTS for data cards n Plans to invest $2 bn in India for R&D and manufacturing units

Revenue (` crore)

Genpact

Growth

896

99%

1% 2008-09

l CEO: NV Tyagarajan l Start-up Year: 1997 l Products & Services: IT services, BPO l Address: DLF City, Phase V, Sector- 53, Gurgaon, Haryana 122 002 l Employees: 43,900 l Tel: 0124 402 2000 l Fax: 0124 402 2205 l Website:

www.genpact.com

visit www.dqindia.com

-6%

-5%

844

805

98%

2% 2009-10

99%

Export

Domestic

Source: DQ estimates

-1%

For 3 years in a row, the IT revenues (IT services and software services) for Genpact saw a slide. The reorganization in FY09 wherein IT services and software services were given exclusively to one business leader failed to arrest the slide. Part of this is because its share of GE in IT is 50%, far higher compared to what it is in BPO. Also, Genpact does not play in the ADM space. So it did not beneﬁt from the sudden spurt seen by others in FY11 which happened because of the pent-up demand of the earlier 2 years. RANK

104 | July 31, 2011

Domestic

2009-10

Source: DQ estimates

2010-11

n Acquired Headstrong to get into the capital market space n Is betting on the analytics led model in BPO

DATAQUEST | A CyberMedia Publication

THE DQ 200

39% 804

Growth

One of the largest EMS players in India, SFO nearly doubled its export revenues, thanks to new customers like Philips, Thales, and Reebok. Domestic revenues also took off, due to its focus on low-volume, high-mix products in emerging segments such as healthcare, automotive, and industrial space. To support this growth, SFO came up with a new SDC in Kochi and beefed up the one in Bengaluru. What helped was a fund of $37.5 mn raised from a consortium of investors—Franklin Templeton, IL&FS, and AMCG group. RANK

33%

556

577 65%

Export

39%

35%

Domestic

2008-09

2009-10

61%

65%

Source: DQ estimates

SFO Technologies

35% 2010-11

n Became the 4th company in the world to receive Automotive SPICE Maturity Level 5 certification

Revenue (` crore)

Persistent Systems

Growth

FY11 started on a resounding note with its 20th anniversary celebrations and listing on BSE–500 and BSE mid-cap index. With its top 10 clientele contributing 51% to its topline, concentration on new clients (Nokia), joint ventures (Sprint Nextel, One Million by One Million) and acquisitions (OPD business of Infospectrum and its subsidiary, Infospectrum India) ensured that it maintained its stable 30% y-o-y growth. It is set to acquire Agilent Technologies’ software development and marketing business unit. RANK

29%

776

601

40%

594 97%

3% 2008-09

93%

95%

Export

Domestic

2009-10

Source: DQ estimates

l Vice President & MD: N Jehangir l Start-up Year: 1990 l Products & Services: Engineering software services, SI services, business apps l Address: Plot #2, Cochin Special Economic Zone, Kakkana, Cochin, Kerela 682 037 l Employees: 4,200 l Tel: 048 46614300 l Fax: 048 4241 3053 l Website: www.nestgroup.net

7% 2010-11

n Recognized as R&D center by Department of Scientific and Industrial Research (DSIR) n Launched SEZ unit in Pune

LG India

Growth

Changing its 10-year-old RD model, LG India roped in Rashi Peripherals RANK and Redington as authorized wholesale distributors for its range of monitors (33% standalone share). The rationale was to have a strong presence in the retail channel, stabilize the market operating price, and increase penetration in upcountry markets. No surprises since LG had already broadened its monitor portfolio, started focusing on premium categories and even faced partner ire following hike in monitor prices. The ODD business (50% marketshare) though continued to be driven by RDs.

l Managing Director: Soon Kwon l Start-up Year: 1997 l Products & Services: Monitors, desktops, notebooks, optical drives l Address: Plot No 51, Udyog Vihar, Surajpur Kasna Road, Greater Noida 201 306 l Employee: 4,500+ l Tel: 0120 256 0900 l Fax: 0120 226 28171 l Website: www.in.lge.com

18%

766

21%

650 537

100% 2008-09

100%

Domestic

2009-10

100%

Source: DQ estimates

l MD: Dr Anand Deshpande l Start-up Year: 1990 l Products & Services: Software services, outsourced product development l Address: Persistent Systems, Pingala-Aryabhata, 12A/12, Off Karve Road, Erandwane, Pune 411 004 l Employees: 6,545 l Tel: 020 3023 4532 l Fax: 020 3023 4001 l Website: www.persistentsys.com

2010-11

n Sanjoy Bhattacharya appointed marketing head n Opened first exclusive experience center in New Delhi

Xenitis Infotech

l Chairman & MD: Santanu Ghosh l Start-up Year: 2005 l Products & Services: PC and components manufacturing, IT training l Address: Horizon Building, 3rd Floor, 57 Jawaharlal Nehru Road, Kolkata 700 071 l Tel: 033 3259 7284 l Fax: 033 2282 5844 l Website: www.infotech.xenitisgroup.com

106 | July 31, 2011

visit www.dqindia.com

880

-15%

748

100%

2008-09

2009-10

750

Domestic

100%

Source: DQ estimates

Having made waves with its Aamar PC range, Xenitis Infotech gradually shifted its focus to its OEM business after pulling off its Aamar PC brand in FY09. However just a year later, it re-launched the brand after overhauling its production capacity at the Subarna plant in Hooghly. In addition, it introduced 4 desktop models beginning with Core2 Duo to Core i3 processors. The results started showing in FY11, though the strategic focus was on improving the bottomline rather than going after increasing revenues. RANK

2010-11

n Focused on expanding market share in the consumer and the SMB segment n Unveiled new range of laptops named Xuva

DATAQUEST | A CyberMedia Publication

THE DQ 200

11%

Growth

It was not a great FY11 as an income tax survey on Allied Digital was mistaken as a raid, resulting in a free fall in the stock price. Net proﬁts dipped by 7% and the results for the last 3 quarters were below expectations. One of its large US clients (where it had invested $2.8 mn) got acquired leading to uncertainty; another government telecom project in India was a victim of the general controversy. There was also a halt in its global march after a heady FY10, as export revenues dipped by 11%. RANK

l Chairman & MD: Nitin D Shah l Start-up Year: 1995 l Products & Services: IT integrated solution, managed services l Address: 3rd Floor, Kimmatrai Building, 77/79 Maharishi Karve Marg, Marine Lines, Mumbai 400 002 l Employees: 2,231 l Tel: 022 2200 2020 l Fax: 022 2778 4968 l website: www.allieddigital.net

Sapient India

87%

556 9%

Export

29%

Domestic

71%

36%

91%

64 %

2008-09

2009-10

2010-11

n JV with Singapore based e-Cop for information security n Intel Capital invested `32 crore to expand cloud and RIM

Growth

l MD: Karandeep Singh l Start-up Year: 2000 l Products & Services: IT and interactive services l Address: Sapient Towers D & E, DLF Cyber Greens, DLF City Phase III, Sector 25-A, Gurgaon 122 002 l Employees: 6,000 l Tel: 0124 416 7000 l Fax: 0124 416 7001 l Website: www.sapient.com

Intex Technologies

11%

550

18% 736

13%

624

100%

2008-09

2009-10

Export

Source: DQ estimates

Sapient continued to add manpower in India, adding close to 2,000 people in the last 18 months. India now accounts for 2/3rd of its global headcount. Things moved faster on the SapientNitro front as the company realized its long-standing dream of opening a studio in India. India is now a global marketing production hub and houses mobile and analytics CoEs. The company is driving APAC delivery from here though it is not targeting the Indian market too aggressively other than serving global clients like Coca-Cola, Unilever, Vodafone, and Citi locally. RANK

100% 2010-11

n Opened SEZ unit in Gurgaon n Has started serving major APAC clients in Singapore and Australia from India

24% Growth

l CEO: Narendra Bansal l Start-up Year: 1996 l Products & Services: Computer hardware and consumer electronics l Address: D 18/2 Okhla Industrial Area, Phase II, New Delhi 110 020 l Employees: 1,800 l Tel: 011 3088 8906 l Fax: 011 4161 0221, 4161 0190 l Website: www.intextechnologies.com and www.intexmobile.in

40%

733

27%

593

467

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

Peripherals, telecom, and retail were the major contributors. Within the organization, a major structural change was made by dividing the sales function into 3 distinct parts—product management, channel management, and existing sales function. Intex recruited about 50 top management, while the number of service centers were increased to 600 around the country. In manufacturing too it decided to go deeper by opening its third factory in Manpura, HP, and a third unit in Jammu. Intex also entered the software sales market this year by introducing Intex security software. RANK

2010-11

n Telecom/mobile phones business grew to 55% n Entered the software sales market

TE Connectivity

30%

730 20%

540

2008-9

l Director: KK Shetty l Start-up Year: 1996 l Products & Services: Passive electronics connectivity solutions l Address: 22 B Doddenakundi, Whiteﬁeld Industrial Area Phase 2, Whiteﬁeld Road, Bengaluru 560 048 l Tel: 080 4011 4000 l Fax: 080 4011 5029/30 l Website: www.tycoelectronics.com

visit www.dqindia.com

562

Source: DQ estimates

The overall structured cabling market in India growing by 25% is good news RANK for vendors like TE Connectivity. For TE the key growth came in from brisk demand in areas like VoIP and other bandwidth hungry apps like video conferencing. With ADC Telecommunications coming into TE’s fold last year, it puts TE in a sweet spot. However persistent rumors that it would get acquired by Schneider created confusion in the market. The re-branding exercise too was not complete.

DATAQUEST | A CyberMedia Publication

746

21%

673

Source: DQ estimates

Allied Digital

2009-10

2010-11

n Goes for a name change from Tyco Electronic n Acquires ADC Telecommunications for $1.25 bn

July 31, 2011 | 107

THE DQ 200

12%

Growth

Way behind HP and IBM, CA identiﬁed 2 growth areas in FY11—one was to leverage its strength in government and defense (claimed 70% share through partnerships) while the other was to drive its volume business through a tier2 channel model (expanded channel base by 35%). It launched CA Services, a specialist internal organization of 150 people offering Indian customers onsite experts to design and deploy CA technologies. The 3 international acquisitions—Oblicore, 3tera and Nimsoft, helped CA expand its portfolio in India. RANK

722

604

642

41%

33%

Expert

31%

59%

67%

Domestic

69%

n TN based Bharath University set up a CA CoE n Volume business through tier2 partners focused on cloud

www.ca.com

Apple India

51%

Growth

Apple India recently came under the scanner of Competition Commission of India for allegedly limiting the availability of iPhone4 to just Airtel and Aircel. Apple though claims that all iPhones sold in India are unlocked, allowing customers to switch carriers. This brouhaha means that Apple has started to take the Indian market seriously. The company surprised many by launching iPad 2 within months of its US release. Focus has been on sales through retailers, rather than bundling the device with service plans from mobile operators. It has partnered with BSNL to offer 3G services for its iPad. RANK

l CEO: Manish Dhir l Start-up Year: 1977 l Products & Services: Lifestyle products and software l Address: 19 Floor, Concorde Tower C, UB City No 24 Vittal Mallya Road, Bengaluru 560 001 l Tel: 080 2574 4646 l Website: www.apple.com

720 21%

476 394

100%

2008-09

2009-10

Domestic 100%

Source: DQ estimates

l MD: Amit Chatterjee l Start-up Year: 1997 l Products & Services: Infrastructure management, service management, security, enterprise IT management, capability and industry solutions l Address: Ground Floor, Vibgyor Tower, Plot C-62, G-Block, Bandra-Kurla complex, Bandra (East), Mumbai 400 051 l Tel: 022 6641 3800 l Fax: 022 6641 3810 l Website:

2010-11

n Announced its pioneering iCloud offering n Introduced iOS 5 for iPad, iPhone and iPod Touch.

Revenue (` crore)

Sify Technologies

Growth

15%

-1%

708

703

616

100%

2008-09

2009-10

Domestic

100% 2010-11

n Aggressive focus on data center business n Launched Sify MyLife—a consumer cloud services platform

l CEO: Raju Vegesna l Start-up Year: 1995 l Products & Services: Managed enterprise and consumer internet services l Address: 2nd Floor, Tidel Park, 4, Canal Bank Road, Taramani, Chennai 600 013 l Employees: 1,950 l Tel: 044 2254 0770 l Fax : 044 2254 0771 l Website : www.sifycorp.com

Birlasoft While its vertical split (BFSI 70%, manufacturing 30%), services mix (ADM 50%) and geographic distribution (North America 70%) portray CK-Birla group owned Birlasoft as a typical tier-2 player with a ‘me-too’ model, what distinguishes the company is its decision to stay away from BPO, getting into high-value engineering services by merging the group engineering services entity into itself and a much stronger domestic play (7% of total revenue). It has also got the mandate to handle IT for the entire group, through a private cloud model. In India, it also has a strong foothold in the offshore captive subcontract market. RANK

l CEO: Arup Gupta l Start-up Year: 1995 l Products & Services: Software services l Address: H-9, Sector 63, Noida 201 306 l Employees: 4,300+ l Tel: 0120 662 9000 l Fax: 0120 662 9494 l Website: www.birlasoft.com

visit www.dqindia.com

Source: DQ estimates

FY11 was more about transforming Sify into an ICT company. Sify realigned its business across 3 core units: Sify Enterprise Services—network and IT services to domestic and international customers; Sify Commercial and Consumer Services—focused on speciﬁc needs of the large consumer and SMB/ SOHO segment; and Sify Software Services—offering cloud based applications and elearning services. In terms of business contribution, enterprise services formed the bulk and grew by 6% y-o-y, and was mostly driven by cloud and managed services portfolio. RANK

108 | July 31, 2011

Source: DQ estimates

CA Technologies India

12%

-12%

603

617

91%

92%

693

Export

93%

Domestic 7% 9% 8% n Created an Eastern Europe delivery center n 1350 fresh recruits in 2011 from campuses

DATAQUEST | A CyberMedia Publication

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THE DQ 200

NCR India

33%

680 42%

l MD: Jaivinder Singh Gill l Start-up Year: 1996 l Products & Services: ATMs & ﬁnancial terminals, self-service kiosks, check & document imaging, software & services l Address: 2nd Floor, Block B, Godrej IT Park – P2, Godrej & Boyce Complex, Pirojshanagar, LBS Marg, Vikhroli West, Mumbai 400 079 l Employees: 2,200+ l Tel: 022 6195 4444 l Fax: 022 6195 4401 l Website: www.ncr.com

513 361

100%

2008-09

2009-10

28%

-2%

1,119

1,095 -38%

674 Source: DQ estimates

A part of the Deloitte fastest 500 at one time, Mascon Global seems to have joined the bandwagon of a growing number of tier-2 IT companies losing their way. FY11 was another bad year as revenues dropped to an estimated `674 crore. These are Dataquest’s estimates as the company is yet to declare its Q4 results. The company, which was temporarily suspended to trade by BSE, has extended its year to June 30, a 15 month long year. RANK

2008-09

38%

Growth

94%

494

98%

2% 2008-09

672

-1%

487

98%

Export

97%

Domestic

2009-10

Source: DQ estimates

Innovations (Mundu TV, Carrom MP), recruitments, new clients (Angel Broking, Jaypee Capital Services, Fortune Financial Services, HDFC Securities, etc), and government projects (UIDAI, Chattisgarh PDS) powered FY11 for Geodesic. It made a successful foray into newer avenues with its technology that helped curb online piracy (by 95%) of movies like Housefull, Raavan, Kites. It signed partnerships with Micromax and Universal Microelectronics for the implementation of Mundu TV. RANK

2010-11

n MoU with Govt of Nagaland for GeoAmida n Mundu TV ranked #1 iPad application on Apple AppStore

l MD: Kiran Kulkarni l Start-up Year: 1999 l Products & Services: Web based products and IM services l Address: B-3, Lunic Industries, Cross Road Number ‘B’, MIDC, Andheri (East), Mumbai 400 093 l Tel: 022 2831 1849 l Fax: 022 2820 0832 l Website: www.geodesic.com

ITC Infotech

Growth

12%

636 568

Source: DQ estimates

Europe remained ITC Info’s mainstay (55% of revenues). Strategic partnerRANK ships with Econocap and Solteq Oyj of Finland, Bergen Group Rosenberg of Norway, offshore ODCs for the largest bank in Denmark and the second largest mortgage service provider in UK were the European highlights. The devaluation of euro and pound though meant that US is fast catching up (35% revenues); deals like SAP business were implemented at Coca-Cola which further helped narrow the gap. Thanks to its PLM expertise, it also became PTC’s strategic enterprise partner for India.

visit www.dqindia.com

2010-11

Revenue (` crore)

Geodesic Information Systems

110 | July 31, 2011

2009-10

n 15th in Nasscom ‘Top 20 IT Services Exporters 2009-10 list n Changed the location of its registered office in Chennai

l CEO: Sandy K Chandra l Start-up Year: 1991 l Products & Services: Software development and maintenance, R&D, customer support, professional IT stafﬁng & consultancy service l Address: 758, 1st Floor, Udyog Vihar, Phase V, Gurgaon 122 016 l Employees: 5,000 l Tel: 0124 450 5360 l Fax: 0124 450 5299 l Website: www.mgl.com

l CEO: B Sumant l Start-up Year: 2000 l Products & Services: IT services, consulting, outsourcing l Address: ITC Infotechpark, 18, Banaswadi Main Road, Pulikeshinagar PO, Bengaluru 560 005 l Tel: 080 2298 8331/38 l Website: www. itcinfotech.com

2010-11

n 1 mn checks cleared through Check Truncation System n HDFC got Model Bank Award2011 for tech implementation

Mascon Global

100%

Domestic

Source: DQ estimates

NCR’s new leadership under Jaivinder Singh reﬂected good results and it RANK was chosen as the technology partner for National Payment Corporation of India’s phase 2 in Chennai; it increased its spared ﬁeld stocking location to 44; number of ATMs increased to 39,000. NCR is now focusing on Indian SMBs (introduced SelfServ 22e) and the general retail segment with the introduction of Point-of-Sale and hand-held devices and partnership with channel partners.

2009-10

2010-11

n Partnered Intalio for providing BPM solutions and SAP for SAP Business ByDesign solution

DATAQUEST | A CyberMedia Publication

THE DQ 200

NetApp India

66%

RANK

l President India & Saarc: Rajesh Janey l Start-up Year: 2000 l Products & Services: Storage hardware, software and services l Address: 3th Floor, Fair Winds Block, EGL Software Park, Off Intermediate Ring Road, Bengaluru 560 071 l Employees: 1,800 l Tel: 080 4184 3000 l Fax: 080 4150 0251 l Website: www.netapp.com/in

24%

377 305 46%

40%

Export

54%

60%

Domestic

2008-09

2009-10

36% 64% 2010-11

n Signed on Avnet as distributor; Progressive and Dimension Data as partners

Revenue (Rs crore)

Geometric

Growth

598

621

512 96%

4% 2008-09

l CEO: Manu Parpia l Start-up Year: 1994 l Products & Services: PLM products and services, engineering services l Address: Plant 6 Pirojshanagar, Vikhroli (West), Mumbai 400 079 l Employees: 3,905 l Tel: 022 6705 6500 l Fax: 0 22 6705 6891 l Website: www.geometricglobal.com

21%

-14%

94%

Export

95%

Domestic

2009-10

2010-11

n Signed up 33 new customers n Founder Manu Parpia took over as CEO in April

Juniper Networks India While routers accounted for nearly half of Juniper’s India revenues, it also emerged as a serious network security player with around 14% market share. It further boosted its security portfolio through a tie-up with Sophos for antivirus protection. The result was Frost & Sullivan adjudging Juniper as the network security vendor of the year. In the networking domain, HP started challenging its #2 position, Juniper still bagged clients like CNBC and one of the India’s largest telcos for Ethernet switches in FY11. l MD: Ravi Chauhan l Products & Services: Routing and switching l Address: Plot# 66/1/3, 3rd Floor Bagmane Tech Park, C V Raman Nagar, Bengaluru 560 093 l Tel: 080 3053 8700 l Fax: 080 3053 8824 l Website: www.juniper.net

11%

18%

610

550

RANK

Source: DQ estimates

23%

465 12%

11%

Export

88%

89%

Domestic

2008-09

2009-10

13%

87%

Source: DQ estimates

Geometric bounced back after a bad year in FY10, with demand in engineering services picking up again in FY11. As a result, its share in the total revenue rose sharply from 28% in FY10 to 37% in FY11. What differentiated Geometric was its strong IP-led play. About 6.4% revenue came from products, though that was a marginal drop from previous year. Geometric had a more concentrated play around automotive, agricultural equipment, and industrial machinery. Margins though were still a concern. RANK

2010-11

n Ashish Dhawan and Dhananjay Ganjoo appointed n Expand its India Excellence Center at Bengaluru

Adobe Systems India

24%

l MD: Naresh Gupta l Start-up Year: 1997 l Products & Services: Desktops and enterprise solutions, print, publishing and rich digital content solutions l Address: Adobe Towers, I-1A, City Center, Sector: 25A Noida 201 301 l Tel: 0120 244 4711 l Fax: 0120 253 7681 l Website: www.adobeindia.com

visit www.dqindia.com

600

460 40%

482 40%

Export

40%

60%

Domestic

2008-09

2009-10

60%

Source: DQ estimates

Senior management churn usually creates ripples in the market and Adobe India too went through it in FY11. Veterans like Sandeep Mehrotra and Shriram Krishnamachari moved on to be replaced by Umang Bedi as MD, sales and marketing for South Asia and Vineet Sood (moved in from Symantec) as director, channels and alliances for South Asia. Channel partners were angry because of the signiﬁcant price disparity in Adobe products in the Indian and international stores. Creative Suite Premium sold for `1.10 lakh against `84,000 online. RANK

DATAQUEST | A CyberMedia Publication

Source: DQ estimates

In FY11, NetApp strengthened its Pathways program by investing in cloud service providers and appointed a cloud lead. It offered its storage technology to cloud providers like One Cloud by BSNL, TCS Ion), Reliance Communications, HCL, and Shyam Rao Vithal Cooperative Bank. Targeting vertical-wise penetration, it signed vertical-focused partners like Prithvi, TCS, and HCL for telecom; set-up a dedicated government vertical for handling 5 recent SDC wins.

624

2010-11

n $100 mn for expansion in Noida and Bengaluru n Notched up 200 patent applications from India office

July 31, 2011 | 111

THE DQ 200

Gemini Communications Focus on government and telecom sectors boosted the growth of this telecom infrastructure solutions provider. Foraying into the energy space, Gemini signed a contract with a telecom service provider for powering their towers through solar energy. It bagged a deal worth `11 crore from the Indian Navy for 6-8 months. Expecting 30-35% growth in FY12, Gemini plans to expand its offerings in the hospitality and healthcare sector. It had bagged some UC projects in India.

Revenue (` crore)

73%

Growth

600

RANK

24%

346

18%

279

100%

2008-09

2009-10

Source: DQ estimates

100%

Domestic

2010-11

n Acquired Rosy Blue Wireless, an African WiMax Co n Entered the UC market with projects in India

l Chairman: R Ram Kumar l Start-up Year: 1991 l Products & Services: IT and telecom services l Address: #1, Dr Ranga Road, Alwarpet, Chennai 600 018 l Employees: 3,000-3,500 l Tel: 044 2466 0570/0571 l Fax: 044 2499 5062 l Website: www.gcl.in

Mastek

Growth

100

996

-23

770

-24 583

97%

3% 2008-09

98%

Export

Domestic

2009-10

98% Source: DQ estimates

The dip in revenue continued, but the company is hopeful that its business model will pay off as markets rebound for transformation deals. With that in mind, new partnerships with SI companies in UK for public sector programs were Mastek’s focus this year. Betting big on the insurance sector, Mastek acquired all the assets of US based SEG Software. Mastek announced a wage hike, which was close to 20% for the offshore employees and little over 3% for the onsite employees. Mastek continued investment in product development. RANK

2% 2010-11

n Acquired all assets of Glastonbury, Connecticut based SEG software n New partnerships with SI companies in UK

l CEO: Faisal Husain l Start-up Year: 1982 l Products & Services: IT services l Address: Mastek Ltd, SDF 4, Unit 106 Seepz, MIDC central road, Andheri East Mumbai 400 096 l Employees: 3,200+ l Tel: 022 6695 2222 l Fax: 022 6695 1331 l Website: www.mastek.com

L&T IES

50%

570

Revenue (` crore)

RANK

101

l CEO: Dr Keshab Panda l Start-up Year: 2007 l Products & Services: Engineering Services l Address: West Block, L&T Knowledge City, NH8, Ajwa-Waghodia Crossing, Vadodara 390 019 l Employees: 4,200+ l Tel : 0265 2454 000, 0265 245 1000 l Website: www.lnties.com

372 99%

381

98%

2008-09

2009-10

96%

Export

Domestic

Source: DQ estimates

With parent L&T identifying it as a key growth area, the new CEO Dr Keshab Panda carried out major transformation of L&T IES. Based on Booz Consulting’s portfolio analysis, it divided the entire business into a product cluster comprising of various product engineering areas and a process cluster comprising of plant and construction engineering. The earlier categorization of mechanical and embedded gave way to new vertical based divisions around this. Top leadership was also revamped with Dr Panda hiring in many ex-Satyam executives in frontline positions, while many corporate functions too saw new leaders. The company expects to grow by more than 50% this year too.

Growth

2010-11

n Saw a lot of leadership charges n Increased manpower by 50%

Revenue (` crore)

SunGard Technology India

Growth

One of the first companies to set up a product development base in India, way back in 1993, SunGard—the world’s largest privately held technology and services company, focusing on the entire financial services space, has so far kept a low profile. In the last 4 years, it has grown at 30% y-o-y and crossed the 3,000 people mark last year. It plans to reach 4,000 by the end of 2011. Apart from development, India is base to global professional services and support as well. The India sales team, formed 3 years back, won multiple contracts in banking, capital markets, insurance, and power trading space. RANK

l MD, sales and COO & Country Head, India : Atul Sareen and Akila Krishnakumar l Start-up Year: 1993 l Products & Services: Financial services solutions l Employees: 3,500 l Address: Divyasree Chambers, 1st Floor/3rd Floor, Langford Road, Bengaluru 560 025 l Tel: 080 2222 0501 l Website: www.sungard.com

112 | July 31, 2011

visit www.dqindia.com

569 Export

89%

Domestic

11%

Source: DQ estimates

102

2010-11

n Consolidated India delivery by creating 2 large centers in Pune n Won risk management solution contracts

DATAQUEST | A CyberMedia Publication

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THE DQ 200

Revenue (` crore)

Sasken Communication Technologies

Growth

698

103

-18%

-5%

574

77%

546

73%

Export

23%

27%

Domestic

2008-09

2009-10

Source: DQ estimates

Not a memorable year for Sasken, especially when it sought solace in the fact that the revenue decline was less than the year before. The impact of ramp downs in Nokia (a key client), the closure of a center in Mexico and a one-off licensing with Spectrum (only in Q3) all played their part. However the addition of 11 new customers during Q4 indicated a better FY12. The JV with IDB also bagged a large order from a telecom tower company to provide energy management solutions to 5,000 towers across India. RANK

22%

71%

29%

2010-11

n Set up a Qualcomm-authorized test lab in San Diego n Kiran Karnik inducted into the Sasken board as director

l Chairman and CEO: Rajiv C Mody l Start-up Year: 1989 l Products & Services: Embedded product design l Address: 139/25 Ring Road, Domlur, Bengaluru 560 071 l Tel: 080 3989 1122 l Fax: 080 3981 3329 l Website: www.sasken.com

Numeric Power Systems

Growth

11%

104

437

10%

535

480

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

One of the most successful home-grown UPS companies, Numeric, leveraged its strengths in BFSI during FY11 (evident from wins like RBS). It saw big wins from banks for ATM power back-ups. Out of the estimated 72,000 ATMs in the country, Numeric provided power back-up for almost 60,000 making it a clear leader in this space. The revenues were evenly spread across categories and verticals—wins like the `15 crore Karnataka School project for 20,000 online UPS sites bore ample testimony. RANK

2010-11

n 20% growth in KVA terms n Expertise in solar energy helped provide power continuity solutions to remote rural areas

l MD: R Chellappan l Start-up Year: 1984 l Products & Services: UPS & power back-up solutions l Address: No.5, Sir PS Siva Swamy Road, Mylapore, Chennai 600 004 l Tel: 044 2499 3266 l Fax: 044 2499 5760 l Website: www. numericups.com

AppLabs

12%

Pure-play testing industry being on the growth path augured well for comRANK panies like AppLabs. Putting behind recessionary FY10, AppLabs bounced back with positive growth. The company’s IP and innovation continues to be its differentiator. For instance, its offerings such as Enterprise Test Automation Platform (TAP) and Standardization-Centralization-Optimization-Review and Expand (SCORE Methodology) saw good connect with its customers. Nelson Hall—the leading analyst ﬁrm—rated AppLabs as the largest software pure-play testing services vendor in the world.

-3%

490

l Founder & CEO: Sashi Reddi l Start-up Year: 2001 l Products & Services: Software testing and consultancy l Address: Plot #83 & 84, Road #2, Banjara Hills, Hyderabad 500 034 l Employees: 2,500 l Tel: 040 2355 8000 l Fax: 040 2355 8111 l Website: www.applabs.com

477

Source: DQ estimates

105

533

2008-09

2009-10

2010-11

n Acquired ValueMinds n Partnered with TurnKey Solutions, Compuware Gomez, and AutomatedQA

Prime Focus

15%

106

18%

520

453

354

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

3D conversion was the ﬂavor of FY11—Prime Focus associated with Lucas Films for StarWars: Episode I, The Phantom of the Menace, Harry Potter, and with Warner Brothers for Deathly Hallows. Its digital content services group partnered with Star TV to transform broadcast operations to digital across all platforms through CLEAR—a hybrid cloud based solution. It also inked a strategic alliance with UTV Motion Pictures to service the entire production and post-production of all UTV ﬁlms. RANK

28%

2010-11

DQ estimates based on three quarters of actual revenue

l Founder & Global CEO: Namit Malhotra l Start-up Year: 1997 l Products & Services: Digital VFX and post-production services l Address: Prime Focus House (India HQ), Linking Road, Khar (W), Mumbai 400 052 l Tel: 022 6715 5000 l Fax: 022 6715 5100 l Website: www.primefocusworld.com

114 | July 31, 2011

visit www.dqindia.com

n Opened facility in Chandigarh to expand 3D conversion capacity n PFT president, Sankaranarayanan made India CEO

DATAQUEST | A CyberMedia Publication

THE DQ 200

Diebold India

22%

107

l CEO: Naresh Hosangady l Start-up Year: 1998 l Products & Services: Transaction systems, security products, and customer service l Address: Diebold Systems, 4th Floor C wing, Trade Start Bldg, Andheri Kurla Road, Andheri (E) Mumbai 400 059 l Employees: 1,000+ l Tel: 022 6677 4900 l Fax: 022 6677 4901 l Website: www.dieboldindia.com

OnMobile

423 376

100%

2008-09

2009-10

Domestic

100% 2010-11

n Developed software for ATMs for the visually impaired n Ranked 15 on IAOP’s global outsourcing 100

Growth

14%

l CEO: Arvind Rao l Start-up Year: 2000 l Products & Services: Mobile VAS l Address: #26, Bannerghatta Road, JP Nagar, III Phase, Bengaluru 560 076 l Employees: 1,200 (worldwide) l Tel: 080 4180 2500 l Fax: 080 4180 2810 l Website: www.onmobile.com

QuEST Global Services QuEST reached a signiﬁcant milestone in its growth as it secured a $60 RANK mn investment from Warburg Pincus, with a total valuation of the company at $365 mn that is about 3 times its forward revenue, setting a benchmark for the engineering services ﬁrms in India. Growth accelerated as QuEST bagged multiple contracts from large clients. These include a contract from the wing and pylon division of Airbus, a contract from Caterpillar to set up an offshore engineering center and the extension of an earlier master services agreement with Rolls Royce till 2015. It built a testing solution for some systems for Airbus A350.

109

l CEO: Ajit Prabhu l Start-up Year: 1997 l Products & Services: Engineering services l Employees: 2,000 l Address: QuEST Towers, No. 55 Whiteﬁeld Main Road, Mahadevpura, Bengaluru 560 048 l Tel: +080 4119 0900 l Fax: +080 4119 0901 l Website: www.quest-global.com

Synechron Technologies With growth rates of 51%, 33% and 39%, respectively, in the last 3 years, Synechron is having a dream run. It looks even more credible considering that its target segments—ﬁnancial services and mortgage banking—were the most severely hit businesses in the previous 2 years. Apart from the traditional markets of North America, it expanded in Holland, Singapore, Canada and Abu Dhabi. Remarkable for Synechron was its 15% revenue earned in the internet and digital media space. Last year, it managed to win a banking client in India.

42% 33%

26%

Export

77%

74%

Domestic 70%

2008-09

2009-10

visit www.dqindia.com

2010-11

Revenue (` crore) Growth

64%

378

22%

515

12%

422

100%

2008-09

2009-10

Export

100%

2010-11

n Set up a dedicated engineering center n Manufacturing agreements with Airbus and Indo Schottle

51%

509

Growth

33% 39%

337

253 100%

Export

100%

2008-09

l CEO: Faisal Husain l Start-up Year: 2001 l Products & Services: Software products, services & consulting l Address: Synechron IT Tower, MDC Knowledge Park, Kharadi, Pune 411 014 l Employees: 2,255 l Tel: 020 3051 3400 l Fax: 020 3051 3500 l Website: www.synechron.com

30%

n Partnered with Starfish Mobile for VAS in Africa n Launched ‘RCS phone book’ for social networking on mobiles

RANK

110

452

372 Source: DQ estimates

108

515

22%

Source: DQ estimates

OnMobile witnessed good growth in the domestic market (`3,905 mn of its total revenue as on March 2011), though the key focus is to expand into new geographic markets and increase its share of international revenues (1,467 mn as on March 2011). Acquisition of Dilithium Networks has helped it deliver 3G value added services. Through its partnership with Madison, it will now focus on multi-channel advertising and marketing platform which uses various channels (AdRBT, SMS, USSD, WAP, Video, and Audio). RANK

DATAQUEST | A CyberMedia Publication

516

13%

Source: DQ estimates

One of India’s largest ATM vendors, Diebold found takers amongst both priRANK vate and PSU banks in FY11. It got a fresh order from Axis Bank to manage 1,100 ATMs for 2 years and also to provide 1,700 ATMs to State Bank of India with its full-function power-efﬁcient models, D450 ATM and D422 CD, specially designed for India. This deal also included 1,000 cash dispensers, 600 full lobby machines, and 60 cash recyclers.

2009-10

2010-11

n Featured as a top employer in DQ-IDC Best Employer Survey n Significant expansion in US, India & London facilities

July 31, 2011 | 115

THE DQ 200

Epson India

27%

Growth

111

506

400

312

100% 2008-09

100%

Domestic

2009-10

100% 2010-11

n 4 exclusive Epson Experience Zones launched n Targets `1,000 crore turnover by 2014

l Country Head: Eiji Kato l Start-up Year: 2000 l Products & Services: Printers and projectors, scanners l Address: 12th Floor, The Millenia, Tower A, No 1, Murphy Road, Ulsoor, Bengaluru 560 008 l Employees: 177 l Tel: 080 3051 5000 l Fax: 080 3051 5005 l Website: www.epson.co.in

Take Solutions

Growth

112

16%

38%

366

506

340

100%

2008-09

2009-10

Domestic 100%

Source: DQ estimates

Not just revenues, even net proﬁts more than doubled (116% growth) for TAKE in FY11. The acquisition of UK based WCI Consulting Group, measures to improve headcount and productivity, and strategic partnerships with Cegedim Dendrite, CTX Life Sciences, Reliance Life Sciences, and DataMAX paid off. It ended the year with an order book of $70.8 mn, up 44% over last year. The addition of Matt Walker, EVP, supply chain and Mike Lewis, VP, sales further boosted Take’s North American fortunes. RANK

2010-11

n Named in the 2011 Supply & Demand Chain Executive 100 n Launched an advanced version of OneSCM

l President and CEO: Ram Yeleswarapu l Start-up Year: 2000 l Products & Services: Life Sciences, supply chain management, business process management, business intelligence l Address: 80/81, MBC Towers, 6th Floor, Alwarpet, Chennai 600 018 l Employees: 1,100 l Tel: 044 6696 4200 l Fax: 044 4216 9348 l Website: www.takesolutions.com

IBS Software

35%

113

502 18%

372 315 Source: DQ estimates

FY11 was good for IBS as it saw 46% increase in new businesses, 24 new RANK customers got signed and the company grew its clout in the transportation vertical. It did an impressive 62 implementations across the globe including Cathay Paciﬁc, which signed a multi-million dollar contract to implement IBS’s new generation solution—iFly Staff. The company’s medium term objective is to sustain its current growth level and establish leadership in its 3 key airline areas—passenger, cargo, and ﬂight operations.

2008-09

Sharp Business Systems India

25% 161%

400

visit www.dqindia.com

-94%

153

100% 2008-09

100% 2009-10

Domestic

100%

Source: DQ estimates

Sharp’s projectors, LCDs, MFDs and POS terminals, among others took off in FY11, but it bet big on its mobile handset business where it targeted the high-end segment. Twenty percent of its revenues came from its mobile components business where it supplied to various manufacturers. While it tied-up with Salora as an exclusive partner for home appliances, it planned to extend the relation to IT products too. Sharp also increased its channel strength through 7 distributors and expanded its retail footprint (500 retail outlets). l MD: Sunil K Sinha l Start-up Year: 1989 l Products & Services: Display information applications, copiers, printers, fax l Address: 214-221, Ansal Tower, 38 Nehru Place, New Delhi 110 019 l Tel: 011 4666 5555/5462 l Fax: 011 4666 5475 l Website: www.sbsil.com

2010-11

500

Growth

RANK

114

2009-10

n Appointed Rajiv Shah as CEO n Headcount grew by 21%

l CEO: Rajiv Shah l Start-up Year : 1997 l Products & Services: Solutions for travel, logistics, and transportation industries l Employees: 2,000 l Address: 5th Floor, NILA, Technopark Campus, Trivandrum 695 581 l Tel: 047 1270 0080 l Fax : 047 1270 0078 l Website: www.ibsplc.com

116 | July 31, 2011

Source: DQ estimates

Epson completed 20 years of its presence in India in FY11 by not just crossing `500 crore, but also being the #1 or #2 brand by market share in most categories it was present in. Dot matrix printers at 53%, inkjet AIOs at 14%, PoS printers at 52% and projectors at 14% bore ample testimony. To further enhance this base, Epson inroduced channel programs like nDimension and nSolution, launched E Cubed and Star outlets and reduced the cost of service by shifting its optical engine refurbishment center from Singapore to Bengaluru. RANK

28%

2010-11

n Planned turnover of `1,200 crore by FY12 n Unveiled mobile handsets ranging from `6,500-18,000

DATAQUEST | A CyberMedia Publication

Precision Air Conditioning

THE DQ 200

Steria India

Growth

115

664

-30%

468

499

2009-10

2010-11

Source: DQ estimates

Even as Steria scaled up India operations, it hired 1,000 people and plans to hire 2,000 more this year. It managed to convince clients from Continental Europe to try the India model. Today, almost 10% of its workforce in India work for these clients EADS, Deutsche Bank, BNP, Telenor. The Europe-focused ﬁrm also decided to tap the Asian market with Singapore and India as the target geographies. It plans to reach ¼60-80 mn target in India in the next 3 years. It plans to focus on the public services market—its top vertical in Europe and India. RANK

17%

2008-09

n In partnership with Neology for RFID solutions for India n Targeting transport, healthcare, energy and security

l CEO: Mukesh Aghi l Start-up Year: 1989 l Products & Services: Business and technology consulting, IT implementation l Address: B-39, Sector 1, Noida, Uttar Pradesh 201 301 l Employees: 5,405 l Tel: 0120 408 5000 l Fax: 0120 253 1207 l Website: www.steria.co.in

LGS Global

27%

486

LGS Global, formerly Lanco Global Systems, had yet another good year, as its strategy of targeting India and emerging markets, paid off. It won multiple government contracts including biometrics based PDS contract from UP, a contract from Andhra Pradesh one for SAP implementation, a contract from Department of Space, and a contract from HMRI (Govt of Andhra Pradesh). Some other client wins included Dubai based Alsorayai Group, BSR Infratech, Methanex (Trinidad), Air Liquide, Fortune Art group, Ariba, Masco Contractor Services, etc.

29%

382

RANK

295

l MD: Rao Karusala l Products & Services: IT & BPO services l Address: 8-2-293/82/A/796/B, Road No 36 Jubilee Hills, Hyderabad 500 033 l Tel: 040 6699 0000 l Fax: 040 6699 4444 l Website: www.lgsglobal.com

n Entered Into an exclusive tieup with a Malaysian company n Got empaneled for R-APDRP project

Source: DQ estimates

116

2008-09

2010-11

Revenue (` crore)

Subex Systems

Growth

There was a marginal turnaround in FY11 following the debacle of FY10, though the silver lining was the growing share of products (up 4 points to 87%) in the Subex revenue mix. This was primarily thanks to its ROC platform that found many takers in FY11 especially in emerging markets like Middle East, South East Asia, Africa, Colombia, Ecuador, and Peru among others. In India, Subex ROC provided interconnect capability to Idea Cellular in partnership with IBM India. RANK

18%

573

2008-09

Fujitsu Consulting went for significant headcount addition, as it opened another new center in Pune. It plans to have 5,000 people by the end of 2011. Its new center will focus on specific verticals such as automobile, manufacturing, oil & gas, financial services, retail, healthcare, and logistics. Fujitsu Consulting India was certified with CMMI Level 3 certification. In the domestic market, it continues to pursue the SAP implementation space. However it has no immediate plans for integrating with Fujitsu India which sells hardware and infrastructure services in India.

visit www.dqindia.com

2009-10

2010-11

49%

Growth

RANK

services/consulting

483

481 18%

28%

323

273 97%

3% 2008-09

95%

Export

Domestic

2009-10

94%

Source: DQ estimates

Fujitsu Consulting India

l President: Rajeev Gupta l Products & Services: IT & BPO services l Employees : 4,000 l Address: A-15, MIDC Technology Park, Talawade, Pune 412 114 l Tel: 020 2769 0001, 020 2769 2923/24 l Website: www.fujitsu.com/in/

463

n Ex-Idea CEO Sanjeev Aga joined Subex board n Awarded Global Telecom Business Innovation Award 2011

l CEO: Subash Menon l Start-up Year: 1992 l Products & Services: Telecom software, OSS, BSS l Address: Subex, Adarsh Tech Park, Deverabisanahalli, Outer Ring Road, Bengaluru 560 037 l Tel: 080 6659 8700 l Fax: 080 6696 3333 l Website: www.subexworld.com

118

-19%

Source: DQ estimates

117

118 | July 31, 2011

2009-10

2010-11

n With significant ramp-up target, it strengthened HR by hiring industry veteran Anuj Kumar to head HR

DATAQUEST | A CyberMedia Publication

THE DQ 200

Kingston India

37% 32%

RANK

l Vice President (APAC): Scott Chen l Start-up Year: 2006 l Products & Services: Memory module, ﬂash memory card, ﬂash USB drive, SSD, and card reader l Address: 808, Palm Spring Center, Above Croma, Link Road, Malad West, Mumbai 400 064 l Employees: 10+ l Tel: 022 4223 0300 l Fax: 022 4223 0399 l Website: www.kingston.com/india

330

100% 2008-09

100%

Domestic 100%

2009-10

2010-11

n Offered DataTraveler Mini Fun 4GB in India n Rolled out the ‘Assemble your Own Gaming Machine’ in 5 cities

AMD India AMD tried to regain its lost market share from Intel through several launches throughout FY11—a new platform called Accelerated Processing Unit (APU), 4/6-core processors (Lisbon), 8/12-core (Magny-Cours), 12/16-core (Interlagos) and not to forget the Fusion processors—Zacate and Ontario. To support these launches, AMD rolled out the SMART channel program for its SI partners and system builders and added customer service centers in 65 cities (in addition to the existing 51) in partnership with Accel Frontline Services. RANK

120

l MD: Ravi Swaminathan l Start-up Year: 1999 l Products & Services: Microprocessors l Address: Universal Trade Tower, 2nd Floor, Suite no 17, Sector 49, Sohna Road, Gurgaon, Haryana 122 101 l Tel: 0124 469 6000 l Fax: 0124 469 6177 l Website: www.amd.com/in

l Director: Anil Mhaske l Start-up Year: 1993 l Products & Services: Distributors IT hardware solutions, computer products and peripherals l Address: 637/A, Chandraprabhu, Near Hotel Rutugandh, Deccan Gymkhana, Pune 411 004 l Employees: 529 l Tel: 020 3021 7777 l Fax: 020 2553 6552 l Website: www.datacare.in

Western Digital India

435

12%

Export

93%

88%

Domestic

2008-09

2009-10

93%

2010-11

n Hyderabad R&D team played key role in Fusion development n Netbooks and laptops traction

Revenue (` crore)

44%

Growth

432 9%

RANK

121

415

405

Data Care Corporation Dell and retail focus were the twin growth catalysts for Data Care in FY11. Dell contributed 33% of revenues and `48 crore came from online business alone, through Dell Foods and Croma BTO Centers. Continuing its focus on retail through Dell Exclusive and HCL Exclusive Retails, Data Care intends to open Samsung exclusive showrooms in Pune. FY11 also saw new operations from Nagpur, Aurangabad, Nashik, and Kolhapur and a service center for Acer at Ratnagiri.

275

300

100%

2008-09

2009-10

100%

Domestic

2010-11

n Founded DCC Computer Institute in association with Pune University, ICIT & MKCL n Planned new service centers

Revenue (` crore)

152%

Growth

Western Digital’s acquisition of Hitachi Global Storage Technologies was the highlight for FY11. Also, with focus on strengthening channel networks, it appointed Redington (component + branded products), Global Infonet (branded) and Ingram Micro (component) as national distributors. FY11 was also a year of new products. It launched what it called the world’s highest capacity hard drive—the Caviar Green 3TB. Also, initiatives were taken to extend the unique WD Express doorstep post-sales service to Facebook and Twitter, especially in India.

Source: DQ estimates

250

Source: DQ estimates

119

Source: DQ estimates

India was identified as a key market to help achieve the target of $100 mn in sales. The appointment of Ingram Micro for its DRAM business and Digicare for after-sales support and services were made hence. With 60% of India sales comprising flash and DRAM, focus was also on the SSD business. Neoteric was specifically partnered with for this purpose. Armed with a complete range of offerings, the SSD business grew by 6% within a couple of quarters. On the flip side, parallel imports and consignment thefts plagued Kingston partners like HCLI, Shreepati Computech, and Vishal Video.

453

Growth

431

RANK

122

l Sr Director: Khwaja Saifuddin l Start-up Year: 2003 l Products & Services: Storage products’ manufacturing l Address: 205-207, Ansal Tower, 38, Nehru Place, New Delhi 110 019 l Tel: 011 4715 6700 l Fax: 011 2646 2657 l Website: www.wdc.com

DATAQUEST | A CyberMedia Publication

visit www.dqindia.com

126 100% 2008-09

100% 2009-10

Domestic

100%

Source: DQ estimates

36%

171

2010-11

n Brought India operations directly under regional HQ n Launched its flagship HD Media Player—WD TV Live Hub

July 31, 2011 | 119

THE DQ 200

Tata Elxsi

Growth

123

419

2008-09

l CEO & MD: Madhukar Dev l Start-up Year: 1989 l Products & Services: IT services, engineering services, VFX services l Address: ITBP Road, Whiteﬁeld, Bengaluru 560 048 l Employees: 4,000 l Tel: 080 2297 9123 l Fax: 080 2841 1474 l Website: www.tataelxsi.com

-7%

388

416

Source: DQ estimates

Though its SI and support business improved its turnover and proﬁts (contributed `58 crore), Tata Elxsi focused on growing its professional services to ensure better margins. Through visual computing labs, the overseas VFX studio set up at Santa Monica near Hollywood commenced projects for several Hollywood productions. It also built capability in its US and Mumbai studios, to deliver 3D stereoscopic content related work. The industrial design segment focused on tapping the Asian market. RANK

2009-10

2010-11

n Nominated for the prestigious Femtocell awards in 2011 n Signed MoU with A Squared Entertainment for a global JV

Revenue (` crore)

Financial Technologies

Growth

642

124

20%

-47%

406

339

2008-09

Source: DQ estimates

Financial Technologies Group joined hands with Microsoft to support nextgen financial services solutions over the cloud architecture, pioneering creation of cloud based financial markets to enable financial inclusion in India. Termed as the ‘year of execution’, 3 international exchanges went live in FY11—SMX in Singapore, GBOT in Mauritius and BFX in Bahrain. Product-wise, ODIN surpassed the 600,000 license mark while Atom processed over 6.4 mn IVR transactions on its platform. RANK

-52%

2009-10

2010-11

n Joined hands with Options Industry Council to increase financial literacy in India

l Chairman: Jignesh Shah l Start-up Year: 1995 l Products & Services: Financial technology solutions and online trading platforms l Address: CTS No. 256 & 257, Suren Road, Chakala, Andheri (East), Mumbai 400 093 l Tel: 022 6649 7000 l Fax: 022 6649 7151 l Website: www.ftindia.com

Revenue (` crore)

Accel Limited

46%

Growth

125

396 2%

274

2008-09

l CEO: NR Panicker l Start-up Year: 1995 l Products & Services: IT Infrastructure, enterprises software services, warranty management services l Address: 75, Nelson Manickam Road, Aminjikarai, Chennai 600 029 l Tel: 044 4225 2000 l Fax: 044 2374 1271 l Website: www.accel-india.com

Ness Technologies Citi Venture Capital International is acquiring Israel based Ness Technologies for about $307 mn. The company which has 6,900 employees worldwide, has its delivery centers in Bengaluru, Navi Mumbai, Chennai, Hyderabad, Pune with approximately 3,000 employees. After a ﬂat 2009, Ness India went back on its hiring spree in H1 2011 and the year is expected to see the largest hiring ever in India. Ness India is encashing on healthcare projects ever since the US healthcare reforms bill was passed into a law in March last year. RANK

-1%

271

Source: DQ estimates

While group revenues crossed the `500 crore mark in FY11, the bulk of it (`411 crore) came from Accel Frontline. It won its largest order ever (`60 crore) wherein its Dubai operations closed a deal with a leading Middle East airline for data center infrastructure implementation. Amidst stiff competition from Wipro, IBM, HP and HCL, Accel Frontline also bagged a `23.5 crore greenﬁeld data center deal with a steel major. It also secured 2 large managed services contracts in telecom. RANK

2009-10

2010-11

n Warranty division tied up with Beetel and Gigabyte n Expansion in Middle East and Africa

27%

-3%

385

382

391

l Interim Chairman of the Board: Dr Satyam Cherukuri l Start-up Year: 1999 l Products & Services: Software services l Address: No 33, 6th Block, 17th H Main Road, Koramangala, Bengaluru 560 095 l Tel: 080 4196 1000 l Fax: 080 4196 1000 l Website: www.ness.com

120 | July 31, 2011

visit www.dqindia.com

100%

2008-09

2009-10

Export

100%

Source: DQ estimates

126

2010-11

n Signed $6 mn contract with Loyalty Partner Solutions n Planned to hire 1,000 employees in 2011

DATAQUEST | A CyberMedia Publication

Knowledge Partner

An Initiative of :

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THE DQ 200

Maxtone Electronics

Growth

127

17%

-5%

400

382

341

100%

2008-09

2009-10

100% 2010-11

n Awarded by Sony for exporting the highest number of laptops to tier-1 cities in Malaysia

Fortune Marketing

17%

Growth

Towards the fag-end of FY10, Fortune ventured into the security and surveillance space by expanding its ‘Enter’ brand of products. The business ﬂourished to generate `51 crore revenue in FY11. Acknowledging its expertise, Canon appointed Fortune as the ND for its surveillance cameras in FY11. Not just Canon, even Seagate (both hard drives and surveillance products), Norton (now exclusive) and PNY (ﬂash drives) ensured a healthy topline of `331 crore for its distribution business. RANK

128

381

23% 20%

327

265

100%

2008-09

2009-10

Domestic

FCS Software Solutions

40% Revenue (` crore)

FCS software maintained 40% plus growth for the 2nd year in succession. After being listed in Luxembourg Stock Exchange through a GDR the previous year, the company is looking at raising `100 crore through preferential allotment of shares in India. Last year, it launched a mobile application division, partially through an acquisition. Its decision to open a subsidiary in the Middle East the previous year proved to be a good one, as FCS bagged an infrastructure management contract in that market, spread over 3 years—for data center optimization.

Growth

RANK

-7%

380

43%

271

190 Source: DQ estimates

129

2008-09

2009-10

2010-11

n Opened new Int’l Development Center in Noida EZ n Entered into agreement with Dewas Udyog

l Chairman & MD: Dalip Kumar l Start-up Year: 1993 l Products & Services : IT consulting, e-learning & digital consulting, application support & infrastructure management services l Address: FCS House, Plot #83, NSEZ, Noida Dadri Road, Phase II, Noida 201 305 l Tel: 0120 463 5920 l Fax: 0120 463 5941 l Website: www.fcsltd.com

Zenith Infotech

20%

Revenue (Rs crore)

l CEO: Akash Saraf l Start-up Year: 1996 l Products & Services: Managed service infrastructure, DR and backup services, virtual help desk, business continuity solutions l Address: Zenith Grande, 30 MIDC Central Road, Andheri (East), Mumbai 400 093 l Employees: 1,014 l Tel: 022 2837 7300 l Fax: 022 2830 1960 l Website: ww.zenithinfotech.com

visit www.dqindia.com

Growth

375

40%

313

97%

223 100%

100%

2008-09

2009-10

Export

100% Source: DQ estimates

While rest of the Indian offshore vendors still focus on ‘Fortune 1000’, Zenith Infotech has grown by addressing the SMB space quite successfully. It drew from the beneﬁts of the investment of `200 crore made in ‘PROUD’, its own cloud platform, as it bagged nearly 300 new clients. With more than 2,000 channel partners, the US (85%) continued to be the company’s prime contributor. Zenith is a company to watch out for, as it has been able to crack the cloud proposition in a developed market quite well.

130

100% 2010-11

n To expand network in Chhattisgarh, Jharkhand, Bihar & Kerala n Generated `23 crore from Norton business

l CEO: Manoj Gupta l Start-up Year: 1994 l Products & Services: Hard drives, storage, ﬂash memory, peripherals, LAN products, surveillance products, anti-virus l Address: 201-202, Geodore House, 51-52, Nehru Place, New Delhi 110 019 l Employees: 250 l Tel: 011 2641 4468 l Fax: 011 2646 2248 l Website: www.fortune-it.com

RANK

Source: DQ estimates

l CEO: Champak Raj Gurjar l Start-up Year: 1985 l Products & Services: IT services l Address: Unit 414, Creative Industrial Estate, NM Joshi Marg, Lower Parel (East), Mumbai 400 011 l Employees: 128 l Tel: 022 2301 1434 l Fax: 022 2300 1370 l Website: www.maxtone.com

122 | July 31, 2011

Domestic

Source: DQ estimates

Some things remained unchanged in FY11—key principals like Microsoft, Intel, and Sony still accounted for 80% of Maxtone’s revenues and 70% of it still came from the West. New things happened too—Maxtone launched its own offerings (Maxtone KPC-HD keyboard PC, All in One, Netbooks) and extended its existing relationships with Sony (pendrives, laptops), Microsoft (FPP) and Intel (high-end products). Result: it was recognized as the largest sub-distributor for Microsoft. Maxtone now plans to increase penetration in class B & C cities. RANK

2010-11

n Opened 3 offices in the US n Plans to focus on cloud services more

DATAQUEST | A CyberMedia Publication

THE DQ 200

131

l CEO: Anand Swaminathan l Start-up Year: 1994 l Products & Services: Physical security solutions l Address: Zicom Electronics Security Systems, 501 5th Floor, C Block, Imperial Tower, Commercial Complex, Naraina Vihar, New Delhi 110 028 l Tel: 011 3256 3811 l Fax: 011 2577 8136 l Website: www.zicom.com

Omnitech InfoSolutions For Omnitech, M&As ensured growth as well as a 36% net proﬁt increase. The $9 mn acquisition of Netherlands based Avensus for security solutions reinforced European business. The partnership with EIS, a Rogers Group company helped offer DR/BCP services in Africa and Mauritius. The joint venture with Attiya Services ensured more BFSI wins (50% revenues)—34 banks opted for Omnitech services to update their RTGS model. FY11 also saw the launch of end-toend managed services, OBTAF (test automation framework), and market data services.

Growth

373

100%

2008-09

2009-10

Domestic

72% Revenue (` crore)

373

Growth

26% 31%

217

23%

172 21%

Export

79%

Domestic

22% 78%

2009-10

77% 2010-11

n Opened new domestic offices and globally in Hong Kong. n Scouting for $25 mn acquisition in Europe and US.

Unisys India

19%

133

311 260 100%

8% 2008-09

l MD: Kumar Prabha l Start-up Year: 2004 l Products & Services: IT Services l Address: 111/112 Solitaire Corporate Park, Andheri-Ghatkopar Link Road, Andheri (E), Mumbai 400 093 l Employees: 4,200 including contractors l Tel: 022 6668 1800 l Fax: 022 6668 1801 l Website: www.unisys.co.in

92%

2009-10

Export

88%

Domestic

12%

Source: DQ estimates

Major milestone for Unisys was the opening of the terminal 3 Airport in Delhi for which it was the master systems integrator. However not being able to gain an entry into India’s UID progam was a disappointment. Unisys is a major player in identity solutions and implemented many national identity programs. In India some of its major customers are SBI, ICICI Bank, Air India, and Videocon Wireless. Apart from its India delivery center, it is also looking at sourcing talent for global operations.

370

20%

RANK

2010-11

n Grew UGSI headcount by approximately 25% in 2010 n Partnered with BMC software to deliver cloud solutions

Revenue (Rs crore)

15%

Growth

An emphatic Q4 brought Mediaman back into the picture with the southern region (45%) and the telecom sector (60%) being the prime contributors. Demand for smartphones, mobile phone accessories, high capacity storage products (8 GB, 16 GB, 64 GB) and MP3/MP4 players led the revival, while Bravish and Transcend ﬂash products continued to add to the topline. Security and networking for SMEs also saw major traction. The corporate gifting segment witnessed major client wins, such as ONGC. RANK

134

l MD & CEO: Dushyant Mehta l Start-up Year: 1987 l Products & Services: Distribution of IT hardware, components, peripherals, laptops and mobile accessories, anti-virus solutions l Address: 2nd Floor, Vidyarthi Bhavan, Tribhuvan Road, Mumbai 400 004 l Employees: 287 l Tel: 022 4344 1111 l Fax: 022 2387 7418 l Website: www.mediamangroup.com

visit www.dqindia.com

369

10% 15%

292

321

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

Mediaman Infotech

DATAQUEST | A CyberMedia Publication

100% 2010-11

n Anand Swaminathan took over as CEO n Introduced Zicom Security-asa-Service (SaaS)

2008-09

l MD: Atul Hemani l Start-up Year: 1987 l Products & Services: Business solutions software development and testing services, SI, distribution l Address: Omnitech House, A-13, Cross Road No 5, Kondivita Road, Marol, MIDC, Andheri (East) Mumbai 400 093. l Employees: 1,128 l Tel: 022 4095 6666 l Fax: 022 4095 6565 l Website: www.omnitechglobal.com

-29%

376

RANK

132

40%

528

Source: DQ estimates

Strategic restructuring was the focus at Zicom. After divesting its SI business to Schneider Electric, it moved into high-growth telecom infrastructure security having recurring service revenue. It set up a new subsidiary to provide managed security services to telecom infrastructure providers for their base tower stations. It also renewed its focus on retail business by primarily leveraging on the IT distribution channel—Zicom retail products got merged into Zicom Electronic Security Systems. RANK

Revenue (` crore)

Source: DQ estimates

Zicom Electronic Security Systems

2010-11

n Tie-up with SMC, a Taiwanese OEM manufacturer n To concentrate on security business

July 31, 2011 | 123

THE DQ 200

Autodesk India

28%

349 9%

135

l Vice President & MD: Rajiv Nair l Start-up Year: 1982 l Products & Services: Software for architecture, engineering,

273

251

100%

2008-09

2009-10

100%

Domestic

2010-11

n Mumbai Monorail used Autodesk design capabilities n AutoCAD Web Service—free app for Apple and android

construction, buildings, infrastructure, manufacturing, media & entertainment & general design (AutoCAD and AutoCAD LT) l Address: Unit #406, Rectangle 1 (4th Floor), D-4, Saket District Center, New Delhi 110 017 l Employees: 105 l Tel: 011 4607 7211 l Fax: 011 4607 7298 l Website: www.autodesk.in

Revenue (` crore)

18%

Growth

Major wins happened for Cybage in FY11 in verticals like media (20% contribution to topline), retail (16%), and travel (12%). In the travel space, it bagged some large deals from US based travel agencies for developing technology platforms for them. In the retail space, the company could generate business by providing end-to-end retail solutions to clients in the European market. Since it had 90% repeat customers, Cybage was able to extract 2-5% more from them (y-o-y) and that helped boost the topline. RANK

136

34%

278 94%

6% 2008-09

348

294 95%

Export

Domestic

2009-10

95%

Source: DQ estimates

Cybage Software

2010-11

n Won the ‘Best Mature Workforce Practices Award’ n CEO Arun Nathani awarded ‘Best Industrialist’ of Pune

l CEO: Arun Nathani l Start-up Year: 1995 l Products & Services: IT/ITes specializing in OPD l Address: Cybage Towers, Survey No 13A/1+2+3/1, Vadgaon Sheri, Pune 411 014 l Employees: 3,711 l Tel: 020 6604 1700 l Fax: 020 6604 1701 l Website: www.cybage.com

McAfee India

Growth

137

295

54%

46% 2008-09

49%

Export

51%

Domestic

2009-10

CommScope Systimax

l MD: Natarajan Viswanathan l Start-up Year: 1996 l Products & Services: Structured cabling, intelligent network solutions l Address: 3rd Floor, KHR House, 11/2 Palace Road, Bengaluru 560 052 l Employees: 1,450 l Tel: 080 4015 0102 l Fax: 080 4112 4049 l Website: www.commscope.com

visit www.dqindia.com

47%

53% 2010-11

19% -7%

291

320

270

Source: DQ estimates

Following the acquisition of Commscope by the Carlyle Group, it now operates under the Andrew brand which provides carrier wireless solutions and Systimax and Uniprise which offer enterprise solutions. With 17% market share, Systimax was the #3 structured cabling vendor in India in FY11. The additional investment it made on an efﬁcient cabling infrastructure as well as its increased focus on its channel partners helped. It also shifted to the application based systems and came out with solutions for its users to make changes in planning, deployments, and re-deployments.

138

341

n Launched McAfee Family Protection, for children n Launched cloud security platform

l Director, alliances, channels & mid market: Ambarish Deshpande l Start-up Year: 1987 l Products & Services: Security software & services, R&D l Address: 782 and 882, Solitaire Park Building No 8, Chakala, Opp Hotel Mirador, Guru Hargovindji Marg, Andheri Ghatkopar Link Road, Andheri (E), Mumbai 400 093 l Tel: 022 4029 1300 l Fax: 022 4029 1301 l Website: www.mcafee.com

RANK

11%

328

Source: DQ estimates

Though it got acquired by Intel in FY11, McAfee will continue to develop and sell under its own brand. It strengthened its channel by launching SMB specialization within the McAfee Security Alliance program allowing partners to address SMBs. The Accredited Channel Engineer (ACE) training for managed partners and SMBs followed suit. McAfee joined hands with Brocade to deliver network security solutions through joint channel partners. The WaveSecure acquisition for mobile solutions, and the Riverbed partnership for WAN optimization also helped. RANK

124 | July 31, 2011

Source: DQ estimates

Despite competitors like Luxology starting to make inroads, Autodesk still reigned supreme in India in FY11, thanks to its ‘democratizing design’ strategy paying off across segments like architecture, engineering, construction, manufacturing, and media & entertainment. In a signiﬁcant development that boosted its user base, Autodesk signed an MoU with AICTE and Ministry of Education that enabled students and registered faculty members of engineering colleges to download Autodesk software free from the AICTE portal. RANK

2008-9

2009-10

2010-11

n Bagged a project from Seven Hills Hospital n Majority business came from South and West

DATAQUEST | A CyberMedia Publication

THE DQ 200

R Systems International The decline in BFSI revenues post-slowdown as well as signiﬁcant customer losses in European BPO in 2009, led to the overall topline decline in FY11. The 9 mn GBP acquisition of Computaris (UK) in the telecom space, offset some of these losses. Telecom accounted for 25% of its revenues. R Systems aligned its sales team across 5 verticals including BFSI, media and telecom, healthcare, security, manufacturing and logistics. It also started amalgamating 2 of its subsidiaries in Singapore.

Revenue (` crore) Growth

328

RANK

-5%

-2%

310

305

139

2008-09

l CEO: Satinder Singh Rekhi l Start-up Year: 1993 l Products & Services: Software product development & BPO services l Address: C 40, Sector 59, Noida 201 307 l Employees (India): 1,600+ l Tel: 0120 430 3500 l Fax: 0120 258 7123 l Website: www.rsystems.com

95%

92%

Export

Domestic

2009-10

2010-11

n Won a second contract for its retail lending suite n Appraised at SEI CMMI Level 5 (Ver 1.2)

Microland

25%

2008-09

l CEO: Pradeep Kar l Start-up Year: 1989 l Products & Services: RIMS, IT modernization, tech-support services l Address: 1B, Ecospace, Belandur, Outer Ring Road, Bengaluru 560 103 l Tel: 080 3918 0000 l Fax: 080 3918 0044 l Website: www.microland.com

l Sales Head, India: Sunil Grewal l Start-up Year: 2005 l Products & Services: Hardware l Address: GIGABYTE Technology India, B-411, 4th Floor, BSEL Tech Park, Plot No 39/5 & 39/5A Opp Vashi Railway Station, Vashi, Navi Mumbai 400 705 l Employees: 35 l Tel: 022 4063 3222 l Fax: 022 4063 3223 l Website: www.gigabyte.in

Tata Interactive Systems Tata Interactive Systems registered a growth of 50% on its 20th birthday and acquired 2 major clients. It entered the Indian school segment with the launch of CLASSEDGE, an integrated learning solution with an initial investment of `100 crore from Tata industries. The company is aiming at gaming and mobile content generation along with applications development. Its CSR was recognized with Genpact Nasscom Social Innovation Honors 2010, for its contribution to the remediation of learning disabilities.

visit www.dqindia.com

218

169

100%

2008-09

2009-10

Domestic

100% 2010-11

n Accel Frontline for management of exclusive service centers n Transition to direct shipment model from Q2

46%

Growth

281 19%

21%

193

162 20%

21%

Export

80%

79%

Domestic

2008-09 l CEO: Sanjaya Sharma l Start-up Year: 1990 l Products & Services: E-learning solutions and consulting l Address: 4th Floor Leela Business Park, Andheri Kurla Road, Andheri East Marol, Mumbai 400 059 l Employees: 554 l Tel: 022 6643 8000 l Fax: 022 6643 8800 l Website: www.tatainteractivesystems.com

35% 294 29%

50%

RANK

142

2010-11

Growth

RANK

141

2009-10

n Appointed by Microsoft as a LAR in India

GIGABYTE Technology India Channel incentive programs seem to have paid off well for motherboard major Gigabyte in FY11, with an outstanding 37% consolidated revenue growth in Q3 resulting in an excellent year. With over 85% of its business being driven by channels, the ‘5 Million Salebration Program’ in Q2, proved to be a huge success with registration of over 2,000 resellers. Gigabyte is concentrated especially in Andhra Pradesh, North East, Bihar, Chattisgarh, Jharkhand, Orissa, Rajasthan, Tamil Nadu, Punjab, Himachal Pradesh, and West Bengal.

241

Source: DQ estimates

230

301

Source: DQ estimates

140

17%

2009-10

22%

78%

Source: DQ estimates

The global partnership with Changebase AOK helped Microland deliver a differentiated value proposition in the growing market for remediation requirements for migrations to Windows 7. It also partnered with Sybase India to enable enterprises to support their growing mobile workforce. The focus was on automating its infrastructure services offerings, and to accelerate the growth of IMS further in the US. Bala Palamadai was appointed as EVP, international sales and PNSV Narasimhan as EVP and chief people ofﬁcer. RANK

DATAQUEST | A CyberMedia Publication

Source: DQ estimates

95%

2010-11

n Won Brandon Hall Learning Award for consecutive year n ’Graphic Novel’ won APEX 2010 award

July 31, 2011 | 125

THE DQ 200

Jupiter International

Growth

143

260

280

274

100%

2008-09

2009-10

Domestic

100% 2010-11

n Second optical media unit operational at Baddi, HP n Plans to manufacture Blu-ray discs Revenue (` crore)

Red Hat India

22%

Growth

Red Hat India launched Red Hat Enterprise Linux 6.0 that helped it woo a number of UNIX users in FY11, among others. The company also changed its leader with Anuj Kumar assuming charge as country general manager in place of veteran Nandu Pradhan. Through its 70 channel partners across 27 cities including Efensys, Embee, Softcell, Integra, Ingram Micro, etc, Red Hat made inroads into the mid-market segment in non-metros.

228

RANK

144

278

12%

203 17%

18%

Export

16%

83%

82%

Domestic

2008-09

2009-10

Source: DQ estimates

l CEO: Alok Garodia l Start-up Year: 1990 l Products & Services: Marketing & distribution of IT hardware & peripheral, manufacturing PV cells, after-sales support l Address: Unnayanam, 20 A, Ashutosh Chowdhury Avenue, Kolkata 700 019 l Employees: 522 l Tel: 033 4015 9000 l Fax: 033 4015 9037 l Website: www.jil-jupiter.com

84% 2010-11

n Partnered Mindtree in the UID project for JBoss n Launched cloud solutions

l Country General Manager: Anuj Kumar l Start-up Year: 2000 l Products & Services: Provider of Linux, virtualization, and open source technology l Address: B 304, B Wing, Delphi Building, Hiranandani Business Park, Powai, Mumbai 400 076 l Employees: 250+ l Tel: 022 3987 8888 l Fax: 022 3987 8899 l Website: www.redhat.com

Comviva India

25%

145

275 33%

220 165 Source: DQ estimates

The credit for Comviva’s performance should go to the booming VAS market RANK and the company’s focus towards mobile messaging, ﬁnancial, and lifestyle services. It continued gaining traction from non-airtel accounts, from partnerships with GTech and Sangeeta in Bangladesh to provide mobile content services, and Orange Jordan in the Kingdom for CRBT services. It recently won a 5-year deal for providing VAS across airtel’s operations in 16 African countries. However the talks about Bharti seeking buyers for its 75% stake in Comviva could jinx its future.

2008-09

l CEO: Manoranjan ‘Mao’ Mohapatra l Start-up Year: 1999 l Products & Services: Integrated VAS, managed services l Address: A-26, Infocity, Sector-34, Gurgaon, Haryana 122 001 l Employees: 1,050 l Tel: 0124 481 9000 l Fax: 0124 481 9777 l Website: www.comviva.com

Zenith Computers

2009-10

2010-11

n Won the Golden Peacock Award for Innovation 2011 for its AVAN platform n Over 550 mn mobile subscribers

Growth

-5%

325

146

l MD: Raj Saraf l Start-up Year: 1980 l Products & Services: Desktops, laptops, smartstyle PC, All-in-One PC l Address: Zenith Grande, 30 MIDC Central Road, Andheri (East), Mumbai 400 093 l Employees: 600 l Tel: 022 2837 7300 l Fax: 022 2836 4859 l Website: www.zenithpc.com

visit www.dqindia.com

-13%

310

100%

2008-09

2009-10

270

Domestic

100%

Source: DQ estimates

Revenues continued moving south, though there was a marginal rise in profits in FY11. No new products were launched. There were rumors about the future of one of the India’s earliest PC vendors; of it trying to sell off its desktop and laptop business to Kolkata based RP Infosystem along with its PC manufacturing plant in Goa. The sell-off move was attributed to Zenith’s increasing focus on its software business. Though the company was quick to scoff at such rumors, the market awaits some positive news from Raj Saraf in FY12. RANK

126 | July 31, 2011

Source: DQ estimates

The decrease in demand for desktops affected Jupiter, especially its Frontech line (own products) of business that grew by just `2 crore, even though it added memory cards and more variants of UPS and cabinet to its existing offerings. The distribution business fared marginally better (plus `5 crore), thanks to new principals like ASRock appointing Jupiter as their national distributor for motherboards across India, and its spread of 2,000 partners across 350 locations, especially C and D class cities. RANK

2010-11

n Increased dealer outlets to more than 850 n Disappointing H2 with more than 30% decline from H1

DATAQUEST | A CyberMedia Publication

THE DQ 200

Revenue (` crore)

Nucleus Software

Growth

329

147

89%

11% 2008-09

The strategic investments, new business forays and synergetic inorganic initiatives clearly helped Valuepoint boost its portfolio, and ultimately the topline, during FY11. It acquired a couple of start-ups—A2SIX, a KPO focused on legal domain and Dirt, an electronic forensic services company, besides taking a stake in D-VoiS, a wireless broadband player. While large turnkey projects and big SI engagements remained key growth drivers, the acquisitions clearly diversiﬁed Valuepoint’s service offerings in FY11.

148

l CEO: RS Shanbag l Start-up Year: 1991 l Products & Services: IT infrastructure management solutions and services l Employees: 1,300 l Address: No 66, Opp Oracle Lexington, St Johns Wood Road, Koramangala, Bengaluru 560 029 l Tel: 080 6626 6000 l Fax: 080 6626 6001 l Website: www.valuepoint.in

270

87%

Export

13%

Domestic

2009-10

85%

15%

2010-11

n Strengthened its global partners’ network n Got a project from the Philippines Business Bank

Valuepoint Systems RANK

-8%

292

Revenue (` crore)

76%

Growth

270

-10%

171

-11%

153

100%

2008-09

2009-10

Domestic

100% 2010-11

n Invested in ThoughtNet, an education services company n Set a target of $100mn in 2 years

Google India

53%

149

l VP India, sales & operations: Rajan Anandan l Start-up Year: 2004 l Products & Services: Software and application development l Address: No 3, RMZ Inﬁnity Tower E, Old Madras Road, 3rd, 4th, and 5th Floors, Bengaluru 560 016 l Tel: 080 6721 8989 l Fax: 080 5692 9100 l Website: www.google.co.in

162 100%

171 100%

Export

95%

Domestic

2008-9

2009-10

Source: DQ estimates

Rajan Anandan, ex-Microsoft and Dell veteran took over as VP, India sales & marketing; Android phones made their impact; Chrome grabbed market share from IE, even as the company became more aggressive on selling enterprise apps and partnered with various solution providers and carriers such as Tata Comm. It signed a landmark deal for telecasting IPL matches live on YouTube. But Orkut lost market share to Facebook. Google announced its intent to double its R&D headcount which is estimated to be around 400 of its 2,000 strong workforce in India.

261

RANK

2010-11

n India cloud client base crossed 1 lakh n WebP developed with key inputs from India R&D

GlobalLogic India

42%

150

l CEO: Peter Harrison l Start-up Year: 2000 l Products & Services: Outsourced product engineering l Address: B-34/1, Sector 59, Noida, UP 201 301 l Employees: 5,500 l Tel: 0120 406 2000 l Fax: 0120 258 5721 l Website: www.globallogic.com

visit www.dqindia.com

255 20%

-10%

201

180

94%

95%

Export

96%

Domestic

2008-09

2009-10

Source: DQ estimates

Accretion of Hyderabad based Rofous Software resulted in expansion of GlobalLogic’s presence and addition of content engineering to its portfolio. It also successfully completed captive transfer from Global Graphics Software, into its existing Pune development center. Management reshuffle continued this year too with the appointment of Sunil Singh as the chief of Asia-Pacific and MD India. To meet its goal of generating as much as 50% of business outside North America within 3 years, the company opened an office in Frankfurt and appointed Armin Roth as VP, Central Europe. RANK

DATAQUEST | A CyberMedia Publication

Source: DQ estimates

l CEO: Vishnu R Dusad l Start-up Year: 1986 l Products & Services: Banking products, web based lending solutions, cash management, application development, maintenance and outsourcing l Address: 33-35 Thyagaraj Nagar Market, New Delhi 110 003 l Employee: 1,720 l Tel: 011 2462 7552 l Fax: 011 2462 0872 l Website: www.nucleussoftware.com

-11%

Source: DQ estimates

Despite sustained growth in the product business, the decline in software products/development services business resulted in the overall dip in revenue. The focus was on investing in software products development for its banking and ﬁnancial services business. It partnered with Wipro technologies to provide product-led customized solutions to its banking clients and with ICT integrator Gantek to explore the Turkish market. Niraj Vedwa, the company’s COO resigned, subsequent to a new management structure put in place by the board of directors. RANK

14%

2010-11

n Opened an office in Mendoza, Argentina n Successfully passed ISO certifications

July 31, 2011 | 127

THE DQ 200

Revenue (` crore)

55%

Growth

FY11 did not make it anywhere near the growth expectations of Compage, mainly owing to the political turmoil in Andhra Pradesh where it had 4 branches in Hyderabad and Secunderabad, as well as in Vizag, Kurnool, and Vijaywada. It garnered maximum revenue through its partnership with Dell while HP contributed 5% with Sony Laptops, Intel, Seagate together accounting for another 10%. It also entered into an exclusive distribution tie-up with Chennai based security vendor K7 Computing. RANK

151

250 13%

161 143

100%

2008-09

2009-10

2010-11

n Appointed Andhra subdistributor by Cyberstar n Planned retail outlets in Warangal and Rajahmundry

l CEO: G Mahender l Start-up Year: 1997 l Products & Services: Laptops, desktops, computer peripherals l Address: 101, Karan Trade Center, SD Road, Secunderabad 500 003 l Tel: 040 6631 0796/2222, 6638 2201 l Website: www. compagegroup.com

Cranes Software International

152

242

235

Source: DQ estimates

After MathWorks decided to start its own operations in India, Cranes Software lost signiﬁcant revenues (`40 crore used to come from MathWorks) in the third-party business. This had a major impact on its domestic business in the last 2 years. It was in the US and Europe where it bagged some deals in the transportation and enterprise sector during FY11. However Cranes’ FCCB woes continued as it again defaulted on payment to BNY Mellon on the ¼42 mn it raised in 2006, leading to initiation of winding-up proceedings against the company. RANK

2009-10

2010-11

n Released its flagship product SigmaPlot V 12.0 n CEO Asif Khader also took over as head of finance

l CEO and MD: Asif Khader l Start-up Year: 1991 l Products & Services: Data analytics and engineering software simulation products l Address: #29, 7th Cross, 14th Main, Vasanthnagar, Bengaluru 560 052 l Tel: 080 4152 6400 l Fax: 080 4151 6500 l Website: www.cranessoftware.com

Revenue (` crore)

Systime

Growth

153

24%

269

242

218

93%

7% 2008-09

l CEO: Vishal Grover l Start-up Year: 1984 l Products & Services: ERP implementation and software services l Address: 155, Millennium Business Park, Mahape, Navi Mumbai 400 701 l Employees: 951 l Tel: 022 2778 3100 l Fax: 022 2778 2291 l Website: www. systime.net

11%

-19%

92%

8% 2009-10

Export

92%

Domestic

Source: DQ estimates

FY11 was the end of an era for Systime, both metaphorically and physically. It underwent tumultuous change with the founder RD Grover passing away and then being acquired by KPIT Cummins for `103 crore. Business-wise, it continued to be the premier JD Edwards SI, both US (new clients like Drew Marine) and Europe business grew, while marginal decline in Japan and Middle East was offset by its foray and immediate gains in Latin America. RANK

2010-11

n Tied up with Q Software for security and compliance solutions n Named ‘Partner of the Year’ for Oracle Fusion Middleware

Revenue (` crore)

Mindteck

Growth

154

l CEO: Pankaj Agarwal l Start-up Year: 1991 l Products & Services: IT services l Address: 16/3, Cambridge Road, Bengaluru-560 008 l Employees: 447 l Tel: 080 4154 8000 l Fax: 080 4112 5813 l Website: www.mindteck.com

visit www.dqindia.com

25%

282

-20%

226

241

100%

2008-09

2009-10

Export

100% Source: DQ estimates

Not just revenues, Mindteck’s bottomline too increased by 173%, thanks to its focus on building domain expertise in smart energy, BFSI, life sciences, semiconductors and PSUs as well as CoEs constituting enterprise mobility, Microsoft technologies and cloud based services. Coupled with renewed emphasis on existing horizontals, Mindteck won key deals in US and Europe (including a major SCM one), while APAC ﬂourished following an MoU with MIMOS, a Malaysian technology thinktank. RANK

128 | July 31, 2011

100%

Domestic

Source: DQ estimates

Compage Computers

2010-11

n Recognized in Deloitte India Fast 50 and Deloitte Asia Fast 500 for the 3rd successive year

DATAQUEST | A CyberMedia Publication

THE DQ 200

Euronet

Revenue (` crore) Growth

155

24%

173

2008-09

l CEO: Sanjeev Borwankar l Start-up Year: 2002 l Products & Services: Network & outsourcing, software and prepaid processing l Address: 2nd Floor, Marwah House, Krishanlal Marwah Marg, Andheri East, Mumbai 400 072 l Employees: 750 l Tel: 022 3064 7000 l Fax: 022 2847 5581 l Website: www.euronetworldwide.com

241

205

Source: DQ estimates

India was critical for Euronet both as a global hub and as a market. It had the only data center supporting 25 countries in APAC and MEA. Locally, the Cash Drop Off system for its ATM managed services was Euronet’s biggest differentiator—it helped Barclays Bank set up 30 offsite ATMs in Mumbai and Delhi. On the mobile channel front, Euronet was connected to 16 banks involving 35,000 ATMs, while tie-ups with a few mobile operators were also in the pipeline. RANK

18% 18%

2009-10

2010-11

n Launched micro-insurance product for travel domain n Migrated its card management to Red Hat Linux

VMware India

67%

237

Having invested $100 mn in India between 2008-10, VMware looked at reaping the beneﬁts in FY11. That happened to an extent, in the form of around 1,800 clients mainly in the IT and BFSI space. Inking strategic partnerships with cloud service providers like Bharti Airtel, HCL Infosystems, and Sify Technologies further boosted its Indian fortunes. At last count, VMware had 230 partners in India for its cloud and virtualization services. Its global tie-up with LG also provided momentum to its mobile virtualization strategy in India. RANK

156

29%

142 47%

53% 2008-09

l MD: T Srinivasan l Start-up Year: 2004 l Products & Services: Virtualization and cloud solutions l Address: Kalyani Magnum, III Floor, Block 1, 165/2, Doraisanipalya, Bannerghatta Road, Bengaluru 560 076 l Tel: 080 3914 0899 l Fax: 080 3914 0891 l Website: www.vmware.com

InterGlobe Technologies InterGlobe Technologies, the IT arm of InterGlobe group that also owns IndiGo airlines, is a niche travel industry and a focused integrated IT-BPO player. The company added 30% to manpower in FY11, and won contracts to build an RTW itinerary planner for Sky King and a reservation management platform for LJK. It also won an integrated IT-BPO deal in the Middle East, and strengthened its Australian presence. One of the few integrated, domain-focused players with own IP, IGT also built social media and mobility platforms for travel industry applications.

50%

Export

50%

Domestic

2009-10

31%

69%

Source: DQ estimates

110

2010-11

n CEO Paul Maritz came on his first India visit n 20% of Indian customers have moved to virtual network

Growth

38%

233

RANK

l CEO: Vipul Doshi l Start-up Year: 1998 l Products & Services: IT & BPO services l Address: 2nd ﬂoor, InfoTech Center, Milestone 14/2, Old Delhi Gurgaon Road, Dhundahera, Gurgaon 122 016 l Employees : 4,000 (including BPO) l Tel: 0124 458 7000 l Fax: 0124 458 7189 l Website: http://www.igt.in

Rittal India

169 98%

Export

Domestic

2009-10

98%

Source: DQ estimates

157

2010-11

n Bagged a BPO deal from Ethiopian Airlines n Opened centers in Egypt and Sri Lanka

60%

For Rittal India, its decision to shift focus from telecom to BFSI paid off. BFSI (50%) not only emerged as the top contributor in FY11 with new contracts inked with the likes of PNB Bank, Metro Cash & Carry, Mather & Platt Fire Systems, but also new clients accounted for half its revenues. FY11 was also witness to the launch of energy-efﬁcient servers with Rittal’s focus shifting to data centers-in-a-box and mobile data centers.

230

Growth

RANK

l CEO: Ajay Bhargava l Start-up Year: 1995 l Products & Services: Enclosures and racks (IT and networking industry) l Address: No 23 & 24, KIADB Industrial Area, Veerapura, Doddaballapur, Bengaluru 561 203. l Employees: 750 l Tel: 080 2289 0700 l Fax: 080 2762 3343 l Website: www.rittal-india.com

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visit www.dqindia.com

10%

131

144

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

158

2010-11

n Many appointments including Ajay Bhargava as CEO n Appointed 8 new channel partners

July 31, 2011 | 129

THE DQ 200

Toshiba India

92%

Riding on the marketing hype created by the silver jubilee of the world’s ﬁrst commercial laptop launch, Toshiba India went on a product launching spree throughout FY11 (introducing 11 new laptops). These included the world’s ﬁrst dual-touch-screen Windows mini-notebook Libretto and the thinnest and the lightest laptop Portege followed by Satellite L630 customized for Indian conditions. It also expanded its distribution footprint beyond the top 30 cities and appointed RDs for Bihar, Goa, Jharkhand, Uttarakhand, Orissa, and North East.

230

Growth

RANK

l CEO India: Kenji Urai l Start-up Year: 2002 l Products & Services: Notebooks, computers l Address: 3rd Floor, Building No 10 Tower B, Phase II, DLF Cyber City, Gurgaon 122 002 l Tel: 0124 499 6600 l Fax: 0124 499 6611 l Website: www.

toshiba-india.com

Transcend India Transcend has become a name synonymous with ﬂash products, especially when in FY11 it enjoyed 60% share in pen drive and 70% in memory. These 2 categories along with ﬂash drive (25% marketshare) accounted for around 80% of Transcend’s revenue. The remaining came from MP3 players, digital photo frames, and USB hard drives. Transcend also witnessed a boost in On-the-Go (OTG) storage, leveraging on the booming handset memory market, while the growth from laptop memory remained muted.

17%

120 103

100%

2008-09

2009-10

100%

Domestic

Source: DQ estimates

159

2010-11

n Appointed Sachin Tendulkar as its brand ambassador n Planned a `46 crore marketing campaign

Revenue (` crore)

74%

Growth

226

RANK

130

100%

Domestic

2009-10

l Regional Head, South Asia: Gordon Wu l Start-up Year: 1991 l Products & Services: Memory, ﬂash cards, ﬂash drives l Address: The company does have a direct presence in India and operate through NDs only l Website: http://www.

transcendusa.com/

Frontier Business Systems

2010-11

n Consolidated partners to 4 NDs n Provided lifetime warranty for RAM and memory cards

Growth

161

l MD: Ravi Verdes l Start-up Year: 1994 l Products & Services: IT services, security consulting, IT infrastructure management & consultation, virtualization solutions, power solutions, personal computation, networking l Address: No 3, Wood Street, Ashok Nagar, Bengaluru 560 025 l Employees: 620 l Tel: 080 6160 9191 l Fax: 080 6160 9192 l Website: www.frontier.in

210

224

204

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

One of India’s most tech-savvy service providers, Frontier’s success spanned across verticals, horizontals, sizes and even geographies. It set up the National Data Center for the Government of Afghanistan in Kabul; networking project for all government schools in Tamil Nadu; virtualization projects for India’s top 5 IT MNCs, top 3 BPOs, and top 3 educational groups; infrastructure management for a PSU Navratna and RIM for a large timeshare corporate; and even SAP deployment for one of India’s largest gem and jewellery chains. RANK

2010-11

n To provide automated managed services to Kasaya n Appointed HDS as RD for South and West

Revenue (` crore)

24%

Growth

It was not just the existing principals like Epson, Xerox, Samsung, Lenovo RANK and HCL that worked for this Kolkata based distributor, but its appointment as the national distributor for Gigabyte netbooks and notebooks and G Data Software anti-virus also worked wonders. Everything was well on course for Technocrat to become one of the top 10 national distributors in the country. Though it expanded its channel network across India through 2,000 dealer outlets, 95% of its revenues still came from the East.

162

l Director: Asif Khan, Debasish Biswas l Start-up Year: 1997 l Products & Services: Distributor l Address: 23, C R Avenue, Kolkata 700 072 l Employees: 170 l Tel: 033 4010 5500 l Fax: 033 4010 5500 l Website: www. technocratinfotech.com

visit www.dqindia.com

29%

224

181 65%

140

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

Technocrat Infotech

130 | July 31, 2011

100%

Source: DQ estimates

160

2010-11

n Distribution of G Data security products n Earned `60 lakh from exports

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THE DQ 200

Xchanging India

Growth

RANK

163

221

-38%

204 93%

7% 2008-09

92%

Export

93%

Domestic

2009-10

Source: DQ estimates

Even as globally Xchanging went through turbulent times leading to resignation of founder CEO David Andrews, the India operations continued to do well. Apart from delivery, Xchanging India looked at domestic market and closed a deal with UCO Bank to implement disaster recovery solutions for its most business critical ﬁnancial telecommunications infrastructure. It is looking at tapping the anti-money laundering opportunity in the banking sector, and has launched many new solutions including engineering services offering.

327

7% 2010-11

n With significant ramp-up target, it strengthened HR by hiring industry veteran Anuj Kumar to head HR

Roop Technologies

Growth

Amidst all the concerns of crunching margins and commoditization of networkRANK ing products, Roop Technologies, a 13-year-old Mumbai based distributor, still grew on the back of laptops, security, networking and all-in-one desktops. On a y-o-y basis, while laptops grew by 40% accounting for 30% revenues, security and networking products grew 80-90% and together, they added around 30% to the overall business. In the last 1 year, the company partnered with Dell to introduce its all-in-one desktops and TP link for its networking products.

164

16% 220

185

190

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

l MD: Nimish Soni l Start-up Year: 2001 l Products & Services: IT services l Address: Xchanging Tower, SJR iPark, EPIP Area, Whiteﬁeld, Bengaluru 560 066 l Employees: 3,500 (including BPO) l Tel: 080 3054 0000 l Website: www. xchanging.com

2010-11

n RD for Viewsonic and LG IT products in Maharashtra n Distribution of Wipro PC and Epson

l CEO: Umang Mehta l Start-up Year:1989 l Products and Services: Distribution, computer hardware and peripherals l Address: 5/120, Anand Nagar Society, Vakola Police Station Road, Santacruz (East), Mumbai 400 055 l Employees: 50 l Tel: 022 2668 1921/23 l Fax: 022 2668 3919 l Website: www.rooponline.com

Tally Solutions

133%

217

Revenue (` crore)

With an aim to take its Tally ERP.9 application to 5.5 lakh customers (mostly small enterprises), Tally strengthened its channel muscle involving its 150 Master Tally Partners (MTPs) and about 16,700 Tally Partners (TPs) across the country. However the problem was with the layer between the AMTPs, which Tally banned on the allegation of selling at discounted rates. Even as the controversy was panning out, what was exciting for Tally was the demand for ERP.9 from large enterprises like Tata DOCOMO.

Growth

RANK

43%

90%

85% 2009-10

132 | July 31, 2011

visit www.dqindia.com

Export

Domestic

93%

2010-11

211

87%

-6%

216

199

86%

Export

83%

13%

14%

Domestic

2008-09

2009-10

17%

Source: DQ estimates

In FY11, the primary focus was on increasing its investment and presence in India. It broadened its existing collaboration with ARM to develop an optimized system realization solution for ARM processors and entered into a joint development agreement with IBM to create high-performance integration-optimized IP. It also started the Cadence VLSI Certiﬁcation Program (CVCP) and created partnership programs with India’s premier engineering institutes. Furthermore, investments were made in scaling up its R&D center in Bengaluru and Gurgaon. l MD: Jaswinder Ahuja l Start-up Year: 1987 l Products & Services: Electronic design automation l Address: 57 A & B, Noida SEZ, Noida 201 305 l Employees: 1,077 l Tel: 0120 256 2842 l Website: www.cadence.com

15%

2008-09

Cadence Design Systems

166

10%

n Conducted Udaan 2011 program for its MTPs n Focused on overseas markets in Saudi and Middle East

l CEO & MD: Bharat Goenka l Start-up Year: 1986 l Products & Services: Financial accounting software l Address: AMR Tech Park 2, No 23 & 24, Hongasandra, Hosur Main Road, Bengaluru 560 068 l Tel: 080 6628 2559 l Fax: 080 3022 8775 l Website: www.tallysolutions.com

RANK

365% Source: DQ estimates

165

2010-11

n Introduced 1st fully integrated verification computing platform n Working closely with Indian customers in design

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THE DQ 200

Allied Telesis India

79%

Demand for enterprise switching and networking infrastructure helped Allied Telesis grab 4% market share in switches. In FY11, it strengthened its product line and partner network and targeted niche verticals like hospitality, transport and power & steel where it could apply its ‘triple play’ offerings (voice, video, and data). It had good traction in data center infrastructure space with wins like Microscan being the highlight. It co-invented a PoC lab in Mumbai for its triple play and IPTV solutions.

215

RANK

100%

Domestic

2009-10 l Country Manager: Subhasish Gupta l Products & Services: Provider of networking infrastructure l Address: Stylus

Commercial Services, MR-01, Ground Floor, Velocity, Phase-1, Logitech Park, Saki Naka, Andheri- Kurla Road, Andheri (E), Mumbai 400 072 l Tel: 022 6769 4640 l Website: www.alliedtelesyn.com

100% 2010-11

n Scaled up its training facilities to train partners n Planned forays into healthcare

Netgear Technologies India One of the top 3 players in the wireless LAN market, Netgear continued its RANK dominance in all 4 quarters cornering a share of more than 20% giving tough competition to both Cisco and Ruckus. Targeting the growing home user base for tablets, smartphones and laptops, it launched the Universal WiFi Range Extender for eliminating wireless dead spots at home. On the storage front, it announced Replicate—software for simplifying multi-site backup, restore and disaster recovery and upgraded the ReadyNAS Pro family of business storage products.

168

84%

213

116

100%

Domestic

2009-10 l Country Manager: Atul Jain l Start-up Year: 2004 l Products & Services: Storage, digital media products, and networking l Address: Paharpur Business Center, Software Technology Incubator Park, Nehru Place Greens, New Delhi 110 019 l Tel: 011 2620 7270 l Fax: 011 2620 7606 l Website: www.netgear.com

Team Computers

100%

2010-11

n Announced multi-city training program for channel partners n Launched home product solutions

Growth

169

l CEO: Ranjan Chopra l Start-up Year: 1987 l Products & Services: System integration, infrastructure support, software development & integration and BI l Address: 1, Mohammadpur, New Delhi 110 066 l Employees: 1,650+ l Tel: 011 4200 4269 l Fax: 011 4200 4260 l Website: www.teamcomputers.com

Progressive Infotech

-13%

201

21%

211

-13%

175

100%

2008-09

2009-10

Domestic

Source: DQ estimates

Focus was largely on sustained proﬁtability and healthy cashﬂow, as it returned to the growth mode. It has tapped new areas like automated managed services (with Kaseya), managed mail services (Google), while consolidating its position in BI among SMBs and enterprises in select verticals like telecom. The year also marked its entry into the US market winning over 10 customers including the likes of Bloomberg, Symantec, and Cisco. Unlike many SPs, it has taken a relationship route to its clients, rather than just transactional. RANK

100% 2010-11

n Closed an order from Bloomberg for BI n Executed a BI project with Videocon Telecom

Growth

170

l Founder, CEO & MD: Prateek Garg l Start-up Year: 1998 l Products & Services: SI, infrastructure management, managed services, remote management services l Address: C 161, Phase ll Extension, Noida 201 305 l Employees: 1,000+ l Tel: 0120 439 3939 l Fax: 0120 439 3922 l Website: http://www.progressive.in

visit www.dqindia.com

16% 15%

211

210

182

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

As part of revamping its business model, FY11 witnessed the exit of ProgresRANK sive Infotech from its main PC business. As a result, it did not grow in FY11 but rather focused on horizontal solutions and services. NetApp proved to be a lucrative partner and helped Progressive bag contracts from clients in BFSI, government, and public sector. After foraying successfully into South East Asia in FY11, it is now planning to enter African market this year. It also successfully implemented ﬁrst private cloud in IIT Delhi for 3,000 users.

DATAQUEST | A CyberMedia Publication

Source: DQ estimates

120

Source: DQ estimates

167

2010-11

n Became the Microsoft Cloud Accelerator Partner n Named Best SI-North 2010 by CRN

July 31, 2011 | 133

THE DQ 200

15%

Revenue (` crore) Growth

Lalani Infotech posted a healthy growth with operating proﬁt registered at 4%, based on the robust movement of the peripherals market demand across East (95% of revenues). Growth came due to the rise in demand of its own brand, Karvy. The positive trend for its peripherals business occurred primarily from the retail and SOHO segments together accounting for 30% of its total revenue. Lalani continued to focus on HP printers followed by Dell and Zyxel. RANK

171

205

42%

178 39%

125

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

Lalani Infotech

2010-11

n Strong demand in government and education n Channel network grows to 5,000 partners

Tech-Com

Growth

Tech-Com’s growth was propelled mainly by its resuscitated product line RANK (more than 200 products), and foray into LCD-LED monitors and mobile phones. A brand of Shree Sagarmatha Distributors, Tech-Com followed the twin approach of retail route as well as tapping tier-2 and -3 markets. The company also injected around `50 crore in R&D (3 such facilities existed in India, China, and Dubai). The international business ﬂourished in Nepal, Pakistan, Sri Lanka, Middle East, Russia, and CIS countries through its ofﬁce in Dubai.

172

31%

205 157 10%

Export

90%

Domestic

2009-10

15% Source: DQ estimates

l Chairman: KL Lalani l Start-up Year: 1978 l Products & Services: Distribution & promotion of IT hardware, telecom & ofﬁce automation products, IT training l Address: Lalani Complex, 1 A, Khetra Das Lane, Beside 25, GC Avenue, Kolkata 700 012 l Tel: 033 6612 6400 l Fax: 033 2211 6452 l Website: www.lalaniinfotech.in

85%

2010-11

n Planned to add another 200 service centers n Ventured into mobile handset business

l Director: Sandeep Kedia l Start-up Year: 2001 l Products & Services: IT hardware, peripherals, consumer electronics, and mobile phones l Address: 202, Mansarovar Building, 90, Nehru Place, New Delhi 110 019 l Employees: 300 l Tel: 011 2642 8541 l Website: www.techcomindia.com

Ramco Systems

Growth

173

l CEO: PR Venketrama Raja l Start-up Year: 1989 l Products & Services: Enterprise solutions l Address: 64, Sardar Patel Road, Taramani, Chennai 600 113 l Tel: 044 2235 4510 l Fax: 044 2235 2884 l Website: www.ramco.com

188

21%

-11%

204

168

Source: DQ estimates

FY11 was a turnaround year for Ramco, net proﬁts increased by 23%. It launched Ramco OnDemand ERP 2.0 (RODE), an upgraded ERP offering on the cloud as well as a SaaS based ERP for aviation. Subsequently, these (97 new RODE customers and Air India, MAS-GMR amongst aviation wins) acted as the 2 key growth drivers. Overall, FY11 saw a total of 176 clients coming into the Ramco kitty—marquee wins for its in-premise ERP included Gulf Petrochem, Gulf Precast, Cello Pens, NTC, Madura Lifestyle, and Park Hotels among others. RANK

-4%

2008-09

2009-10

2010-11

n Entered Bangladesh with computer source n IP3 framework won the BPO Operational Excellence award

Brocade Comm Systems India

95%

With a new regional sales director at the helm, Rajesh Kaul, Brocade intensiRANK fied its partner engagement with the strategic account management program, enabling it to work as an end-to-end networking partner for 75 ‘identified’ 104 strategic accounts across BFSI, government, manufacturing, and education. A major chunk of these identified accounts are SAN customers and the partners could now offer IP option to them. Under the Brocade Alliance Partner Network, it also se100% lected Redington as ND for its IP/ethernet networking solutions.

203

2009-10 l Country Manager: Rajesh Kaul l Start-up Year: 2004 l Products & Services: Storage and ethernet networking products and solutions l Address: Unitech World (Cyber Park), Ground Floor, Tower A, Sector 39 Gurgaon, 122 001 l Tel: 0124 454 9125 l Fax: 0124 454 9141 l Website: www.brocade.com

136 | July 31, 2011

visit www.dqindia.com

Domestic

100%

Source: DQ estimates

174

2010-11

n Announced $100 mn evaluation program for customers to test cloud products at no cost

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THE DQ 200

Revenue (` crore)

Precision Infomatic A strong revival in IT/BPO (37%), manufacturing (22%) and government (10%) helped Precision bounce back in FY11—there were 6 virtualization projects from clients in telecom, healthcare, IT/BPO, and BFSI besides the company’s selection as a biometric solution provider to agencies involved in enrolments for UID. The strategic consolidation resulting in the exit of Info-Drive Software from Precision also helped in the turnaround. HP, Lenovo, and Toshiba proved to be mainstays; Precision was the only Indian channel partner of HP in its Partner Operation Council in Asia Paciﬁc. RANK

175

l Director: V Murali l Start-up Year: 1996 l Products & Services: Desktops, laptop sales & services, managed services l Address: #22, Habibullah Road, Ist Floor, T Nagar, Chennai 600 017 l Employees: 786 l Tel: 044 4219 9500 l Fax: 044 4219 9502 l Website: www.precisionit.co.in

-6%

-5%

12%

190

180

202

100%

2008-09

2009-10

100% 2010-11

n Awarded HP’s best platinum reseller for ESSN n Recognized as best SP from South India by DQ Channels

Revenue (` crore)

RS Software

20%

Growth

200

176

l CMD: Raj Jain l Start-up Year: 1991 l Products & Services: IT services consulting, enterprise applications development & maintenance, testing & QA l Address: A-2, FMC Fortuna, 234/3A, AJC Bose Road, Kolkata 700 020 l Tel: 033 2287 5746 l Fax: 033 2287 6256 l Website: www.rssoftware.com

11%

149

99%

166

98%

Export

99%

Domestic

2008-09

2009-10

Source: DQ estimates

The company not only grew, but nearly doubled its proﬁtability. The positive sentiments in the electronic payments market paid dividends, with its RSIntellect solution generating a positive response from customers. Subsequently, it joined the PCI security standards council to evolve the PCI Data Security Standard (DSS) and other payment card data protection standards. The focus however seemed to be strongly on the US, which contributed 92% to its revenues. RANK

2010-11

n Domestic revenues dipped below `3 crore n Ten-fold increase in net profits in 2 years

Revenue (` crore)

Atrie Technologies

Growth

177

l CEO: Ravichandran l Start-up Year: 1985 (for manufacturing) & 2000 (Indian Operations) l Products & Services: Modems l Address: #591, I Floor, RN Chambers, 3rd Block, Koramangala, Bengaluru 560 034 l Tel: 080 4110 1891/895 l Fax: 080 2244 9899 l Website: www.atrieindia.com

Lipi Data Systems

10% 5%

173

198

180

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

Atrie maintained its supremacy in the Indian modem market with more than 52% market share, thanks largely to the government contracts it executed during FY11. These included the AFNET project from the Indian Air Force, SWAN deals from Mizoram and Haryana, CRIS, UTS, PRS Railway projects, West Bengal Municipality as well as West Bengal co-located nodes project. Atrie also beneﬁted from BSNL’s 3G and WiMax projects as well as the expansion projects of United bank of India and MTNL. RANK

2010-11

n Launched GePON OLT 1550, ONU 1400 Series n Market leadership with more than 52% share

Growth

19% 12%

183

178

l CEO: Mukul Singhal l Start-up Year: 1986 l Products & Services: IT hardware with emphasis on printers and embossing machines l Address: 1 Mittal Chambers, Nariman Point, Mumbai 400 021 l Tel: 022 2761 9203 l Fax: 022 2287 3314 l Website: www.lipidata.com

visit www.dqindia.com

196

-10%

165

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

Once a line matrix printer company, Lipi Data Systems is now an IT peripherals and automation solutions company. This reﬂects in its revenues that jumped to `196 crore. In FY11, it managed to regain its lost market share in DMP and passbook printer space. The company earned a big defence order for HID card printers and was one of the suppliers of card printers for the RSBY project. Its ATM business also ﬂourished due to orders from SBI and Axis Bank. RANK

DATAQUEST | A CyberMedia Publication

Domestic

Source: DQ estimates

Growth

2010-11

n Exclusive tie-up with Hitachi for BNA ATMs n Bagged BNA ATM order from SBI and Axis Bank

July 31, 2011 | 137

THE DQ 200

Balaji Solutions

79%

195

Growth

Balaji Solutions credits its stupendous growth to its new distribution partnerships with Dell, HP, Kaspersky and its expansion into 5 new branches, 1 each in Rajasthan, Orissa, Bihar, Maharashtra, and Karnataka. While the company garnered 15% of its revenues from its own brand Foxin, other major contributors included Dell (30%), HP pen drives (20%), and Kaspersky (10%). Incidentally, Balaji was the second partner for distribution of HP pen drives in the country. The company also forayed into sub-distribution for LG and Samsung products. RANK

179

40%

109

100%

2008-09

2009-10

100%

2010-11

n Sold 8 lakh HP pen drives every month n Won the DQ Week best partner award

l CEO: Rajendra Seksaria l Start-up Year: 2001 l Products/Services: Hardware, peripherals, software, networking, laptop and laptop accessories l Address: 19, RN Mukherjee Road, Ground Floor, Kolkata - 700 001 l Employees: 140 l Tel: +91 33 6633 1600 l Fax: +91 33 2231 7521 l Website: www.foxin.in

Aptech

Growth

14% 48%

217

180

191

-41%

129 46%

26%

Export

54%

74%

Domestic

2008-09

2009-10

20% Source: DQ estimates

It was a new beginning for Aptech—not only did it present itself with a new corporate identity (re-branded itself with the world’s ﬁrst audience approved logo through social media sites), it also changed its ﬁnancial year to AprilMarch. There were changes on the global front too: it sold off its 50% stake in the Chinese JV and instead acquired 22.4% in the parent company BJB Career Education. It also expanded its footprint in Africa. Aptech partnered with IGNOU, Middlesex University, UK and MS University of Tamil Nadu for degrees in IT. RANK

80% 2010-11

n Tied up with UN Info center for films by its MAAC brand n Introduced industry’s 1st cloud computing course

l CEO: Ninad Karpe l Start-up Year: 1992 l Products & Services: Training, learning content development, e-learning, developer training & consultancy l Address: A-65, MIDC, Marol, Andheri (E), Mumbai 400 093 l Employees: 504 l Tel: 022 2827 2300 l Fax: 022 2827 2399 l Website: www.aptech-worldwide.com

Revenue (` crore)

Sogo Computers

Growth

169

l CMD: Jayamuni Rao l Start-up Year: 1991 l Products & Services: Distribution of IT hardware, packaged software, and rental services l Address: 11/9, Hayes Court, II Floor (off Richmond Road), Bengaluru 560 025 l Employees: 200 l Tel: 080 4143 0300 l Fax: 080 2212 0641 l Website: www.sogoindia.com

12%

116

100%

2008-09

2009-10

Growth

Though Smartlink consolidated its position as the #2 structured cabling RANK vendor (`155 crore as revenues) riding on the back of PSU, BFSI and SDC deals, it sold off its Digilink (cabling) business to Schneider Electric in a `503 crore all-cash deal. The deal gave Schneider access to Digilink’s brand and distribution infrastructure, and complemented its strong enterprise presence with Digilink’s retail strength. The sale allowed Smartlink to accelerate its growth in other businesses such as Digisol in active networking and Digicare service infrastructure.

182

l Executive Chairman: KR Naik l Start-up Year: 2009 l Products & Services: Structured cabling and switches l Address: Plot #5, Bandra Kurla Complex Road, Mumbai 400 098 l Tel: 022 3061 6666 l Website: www.digilink.in

100% 2010-11

n Good traction from SMB space n Aggressive multi-vendor strategy secures good growth across product portfolio

Smartlink Network Systems

visit www.dqindia.com

Domestic

Source: DQ estimates

181

186

25%

186 7%

139

149

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

One of the leading names for Dell in Karnataka, it upped its ante on other vendors like HP, Lenovo, and Acer and witnessed good traction from the ﬁrst two. This augured well for Sogo as its dependence on Dell declined over the year, and revenues were more uniformly distributed across vendors. Sogo further beefed up its PC portfolio by adding new vendors like Toshiba, Samsung, and Asus. In Q4 FY11, the company made a retail foray by launching its ﬁrst multi-brand retail outlet for PC products, and has put in place an aggressive retail push during FY12.

10% 46%

RANK

138 | July 31, 2011

Domestic

Source: DQ estimates

2010-11

n Forayed into motherboard business with Digilite (7 models) n National service provider for Strontium Technology

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THE DQ 200

Revenue (` crore)

WeP Peripherals

Growth

183

l CEO: Ram N Agarwal l Start-up Year: 2000 l Products & Services: Printers, UPS, managed services l Address: 40/1A, Basappa Complex, Lavelle Road, Bengaluru 560 001 l Employees: 218 l Tel: 080 6611 2000 l Fax: 080 2227 0378 l Website: www.wepindia.com

-53%

-1%

172

171

185

Export

95%

97%

Domestic

2008-09

2009-10

99% 2010-11

n Stabilized home UPS business that contributed 20% of revenues; dot matrix printers contributed 30%

Hitachi Data Systems India In FY11, the Hitachi Data Systems’ growth was mainly due to its software and services business, which contributed 49% to the revenues. Almost all the top 10 banks, telcos, and IT services companies had deployed some HDS solution, the highlight being the world’s ﬁrst virtual storage platform deployed at HDFC Bank. The channel ecosysyem was bolstered to support this growth—it entered into contracts with CMC, Accel Frontline, and Redington and introduced 2 programs, services specialization program and Hitachi scholarship program focused around channel partners.

1% Source: DQ estimates

New customers (SBI, Punjab National Bank) being empaneled with UIDAI for Aadhaar); tie-ups (Posiflex, Avision, Memjet); and new launches (card printers as well as India’s fastest color printer available first time for its MPS services) marked FY11. Retail business (50%) and high-speed enterprise printer business contributed maximum to the revenues. South (45%) continued to be the stronghold, reflecting the need for deeper penetration in tier-2 and -3 cities pan-India. RANK

69%

Growth

184

RANK

l VP & GM: Vivekanand Venugopal l Start-up Year: 2000 l Products & Services: Storage products, services, and solutions l Address: 6th Floor, C Wing, Laxmi Towers, Bandra Kurla Complex Bandra East, Mumbai 400 051 l Employees: 80 l Tel: 022 2652 6121/2652 6110 l Fax: 022 2652 6115 l Website: http://www.hds.com/

16%

109 94

100%

2008-09

2009-10

100%

Domestic

2010-11

n Launched 5th gen enterprise virtual storage platform n Partners’ profiles ramped up from 25 key partners to 52

Revenue (` crore) Growth

Embee Software registered a substantial rise in its income, thanks to its audio RANK visual business and 250 new customers. The company’s strategy to expand into new markets also fared well, taking its footprint into multiple industry verticals for IT infrastructure, networking, and consulting services. Embee also earned the status of Microsoft LAR including a host of gold and silver partner status from vendors such as HP, CISCO and Symantec, among others.

185

l CEO: Sudhir Kothari l Start-up Year: 1987 l Products & Services: IT infrastructure landscaping, volume licensing for Microsoft, SAP business solution for SME, networking services l Address: 8, AJC Bose Road, II Floor, Circular Court, Kolkata 700 017 l Tel: 033 2289 1740 l Fax: 033 2289 1741 l Website: www.embee.co.in

140

20%

183

153

100%

2008-09

2009-10

100%

Domestic

Source: DQ estimates

Embee Software

2010-11

n Added 250 large and mid-size customers to its kitty n Earned the status of Microsoft LAR

Revenue (` crore)

TVS Electronics

Growth

-12%

190

186

l MD: SS Raman l Start-up Year: 1986 l Products & Services: Computer peripherals, printers, keyboards, UPS & IT services l Address: 34, Developed Plots, Industrial Estate, South Phase, Guindy, Chennai 600 032 l Tel: 044 2225 5506 l Fax: 044 2225 7577 l Website: www.tvs-e.in

visit www.dqindia.com

-5%

190

100%

2008-09

2009-10

181

Domestic

100%

Source: DQ estimates

Though revenues declined, the net proﬁts of TVS Electronics stood at `1.54 crore against a loss of `3.43 crore the year before. The decline was more due to slow demand for its dot matrix printers in government and BFSI. However that was partially offset by PoS sales that fetched substantial revenues from automobile, manufacturing, and retail. TVS Electronics became the ﬁrst Indian IT company to incorporate the new Indian Rupee symbol in its TVS Gold Bharat keyboard. RANK

DATAQUEST | A CyberMedia Publication

Source: DQ estimates

184

2010-11

n Inducted Balu Doraisamy as additional director on board n TVS Gold bilingual keyboards supported 9 regional languages

July 31, 2011 | 139

THE DQ 200

Check Point Software Tech India

39%

Check Point moved up the ladder in the estimated `960 crore network security market in India, and with its VPN, enterprise firewall, UTM and DLP solutions, competed with Juniper and even Cisco. In FY11, it rolled out its software blade architecture that handled more traffic, users, and threats. Its 3 national distributors—WeP solutions, Inflow Technologies and Texonic Instruments, and 365 resellers had a vital role in its growth, since 75% of its business comes through partners. Besides, it closely worked with service providers such as Wipro and Genpact.

181

RANK

130

100%

Domestic

2009-10

100% 2010-11

n Signed up more neutral service providers n Planning to launch the consumer product line

l Regional Director: Bhaskar Bakthavatsalu l Start-up Year: 1993 l Products & Services: IT security solutions l Address: Golden Square Executive Center, #401, 4th Floor, Eden Park, 20, Vittal Mallya Road, Bengaluru 560 001 l Tel: 080 2299 6505 l Fax: 080 2299 6857 l Website: www.checkpoint.com

Caltron Group

Growth

188

14% -14%

210

184

180

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

The dip in Caltron was because of stiff competition from Beetel and the changed marketing strategies of vendors like LG, Samsung, and Acer. However, it expanded its product portfolio and reach with regional distributorships for Kaspersky anti-virus in Chhattisgarh, East & North India; Mercury in Raipur; and Toshiba in Bihar and Jharkhand. HP printers contributed maximum from Bihar & North the East to Caltron’s revenue. Caltron also opened branches in Raipur and Chattisgarh to cater to East India market. RANK

2010-11

n Got 2nd Best Pavilion award in COMPASS 10 n Expansion in Chandigarh and Rajasthan in pipeline

l Director: PL Suhasaria l Start-up Year: 1996 l Products and Services: Laptops, monitors, printers, CPU& UPS & other peripherals l Address: 65, Ganesh Chandra Avenue, Kolkata 700 013 l Employees: 160 l Tel: 033 2215 7069 l Website: www.caltrongroup.in

Revenue (` crore)

California Software

Growth

189

10%

258

-24%

100%

2008-09

2009-10

Visesh Infotecnics

Growth

43%

124

100%

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100% 2010-11

177

2009-10

viseshinfo.com

Export

Domestic

100%

Source: DQ estimates

The growth in FY11 for Visesh primarily came through the acquisitions of RANK Positive Comsol, eRoads Technology, and Axis Convergence. Although its core line of SI business contributed 90% to the revenue, but due to virtualization and stiff competition in the market, proﬁts came down. Nevertheless, it still bagged a multi-crore UID project in Punjab for 2 years and a ‘Smartcard’ project worth `5 crore from transport department, Andhra Pradesh.

l Chairman: Peeyush Agarwal l Start-up Year: 1989 l Products & Services: SI, hardware products & software development, web designing, SEO and hosting services l Address: 508, Arunachal Building, 19 Barakhamba, Connaught Place, New Delhi 110 001 l Employees: 100+ l Tel: 011 4761 3300 l Fax: 011 4761 3399 l Website: www.

177

n Forayed into digital home market with new services n Awarded partner of the year by Oracle

l President and CEO: S (Sam) Santosh l Start-up Year: 1992 l Products & Services: Product engineering and business solutions l Address: 5th Floor, Elnet Software City, TS 140, CPT Road, Taramani, Chennai 600 113 l Tel: 044 2254 1080 l Fax: 044 2254 2902 l Website: www.calsoftgroup.com

190

-10%

197

Source: DQ estimates

Calsoft sold off its OPD business during Q4 to French group ALTEN for `100 crore. The sale included all its tangible and intangible assets and headcounts. Earlier the enterprise solution business unit was also hived off into a new entity called Inatech, with Chris Baker as CEO. Notwithstanding these reorientations, revenues continued spiralling south, though a 64% contribution from product engineering services was a silver lining. While enterprise services contributed the rest, much hopes are being pinned on Inatech turning around the fortunes for Calsoft. RANK

140 | July 31, 2011

Source: DQ estimates

187

2010-11

n HP accounted for 60% of its business n Issued shares worth `20 crore to fund Positive Comsol acquisition

DATAQUEST | A CyberMedia Publication

THE DQ 200

Venktron Digital Systems

l CEO: Ajay Singhania l Start-up Year: 1987 l Products & Services: Sales and service for computer parts l Address: Krishna Bldg #4, 2nd ﬂoor, Shamrao Vithal Marg, Lamington Road, Mumbai 400 007 l Employee:175 l Tel: 022 4333 5333 l Fax: 022 4333 5300 l Website: www.venktron.in

153 102

100%

2008-09

2009-10

192

l CEO: George Thomas l Start-up Year: 1995 l Products & Services: Distribution, System Integration l Address: G-23, Panampilly Nagar, Cochin - 682 036 l Employees: 75 l Tel: +91 484 414 6000 (30 Lines) l Fax: +91 484 414 6000 l Website: www.aldousglare.com

100% 2010-11

n ND for Iomega Drives (external 2.5” & 3.5” drives) n Opened stores in Coimbatore, Pune, and Bhopal

Aldous Glare Trade & Exports ( AGTE ) The distribution partnership with Dell was a major factor behind its growth RANK in FY11. Last ﬁscal, the company added Dell monitors to its portfolio that already consisted of laptops, and witnessed around 200% growth in revenues from the Dell account. This contributed 25% of its total revenues followed by Intel (15%) and Samsung (8%). The Kochi based distributor also realized signiﬁcant leverage by opening new branches in Bengaluru, Chennai, and Coimbatore.

Domestic

33% Growth

175 23%

132 107

100%

2008-09

2009-10

Domestic

100%

2010-11

n Appointed by ASUS as Kerala RD n Added Seagate to its portfolio

SanDisk India

18%

148

193

l Country Manager: Manisha Sood l Start-up Year: 2006 l Products & Services: Research, manufacturing ﬂash memory data storage products l Address: 3rd & 4th Floor, B Block, Bagmane Laurel, #65/2-2 Bagmane Teck Park, CV Raman Nagar, Byrasandra, Bengaluru 560 071 l Tel: 080 4242 2000 l Website: www.sandisk.in

100%

2008-09

2009-10

Domestic

Source: DQ estimates

A large focus in FY11 was on product launches, including the world’s fastest high-capacity CompactFlash card and highest-capacity removable memory card for mobile phones—the 32GB SanDisk microSDHC. Besides expanding its USB product line, SanDisk announced its plan to offer encryption and online backup features across its entire retail USB portfolio. It educated consumers on the future capabilities of digital devices while increasing share of voice amongst the channel community during the festive season. Also plans to set up new production facilities in India.

174

111%

RANK

100% 2010-11

n Appointed Inter Foto India as distributor for imaging products n It produced 600 mn units of digital storage devices

Logitech India

32%

172 18%

194

l Country manager, India & South West Asia: Subrotah Biswas l Start-up Year: 1981 l Products & Services: PC peripherals l Address: MMTC House, Suite 603, 6th Floor, C 22, Bandra Kurla Complex, Bandra (E), Mumbai 400 051 l Tel: 022 2657 1160 l Fax: 022 2657 1472 l Website: www.logitech.com

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130 110

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

Logitech embarked into tier-3 cities, especially for its audio products. Accordingly, it increased its focus from 40 to100 cities through its national distributors—Savex, Rashi, Ingram, and Neoteric catering to 10,000 resellers across India. Also, LFRs like Croma, e-Zone, Staples and 14 Logitech Experience Zones across India were liberally utilized. For the upcountry penetration, it rolled out channel initiatives like Encash and Explore, Sell Big Win Big, Happy Go Lucky—the scratch card offer, M215 scheme, among others. RANK

DATAQUEST | A CyberMedia Publication

Source: DQ estimates

191

14% 175

50%

Source: DQ estimates

In FY11, 80% of its revenues in FY11 from the sales and 20% came from RANK services. Services saw a 50% boost with a `10 crore deal from Manipal education for servicing and maintenance of PCs and infrastructure for a year. IBM, Acer, Zenith, HCL, and PCS are some bigger principals that Venktron served. It also assembled and marketed computer systems in its name, but the revenue contribution from that was marginal. The sales portfolio also included import and marketing of computer parts, peripherals, and modules.

Growth

2010-11

n Launched HD webcam and wireless solar keyboard n Focused on technology shift from PS/2 to USB

July 31, 2011 | 141

THE DQ 200

Megasoft

Growth

195

19%

353 -26%

262

-35%

169 Source: DQ estimates

Megasoft, a product company playing in the mobile commerce and advertising space (banned by World Bank, along with Wipro and Satyam as a vendor in 2009) returned to proﬁtability in 2010—it follows a Jan-Dec ﬁnancial year. This was possible after it sold its IT business, BlueAlly to Trianz a year earlier and moved its product business from a licensed model to a predominantly revenue-share based model. It also sold its properties in Hyderabad and Vishakhapatnam to HTC Global Services which helped it pay-off `50 crore debt. RANK

2008-09

2009-10

2010-11

n Xius bcgi has been rebranded as Xius n Invested `27 crore to upgrade data centers in the US

l MD & CEO: GV Kumar l Start-up Year: 1994 l Products & Services: IP driven technology solutions l Address: 6-3-1192/2/1, Kundanbagh, Begumpet, Hyderabad 500 016 l Employees: 600 l Tel: 040 4033 0000 l Fax: 040 4013 3555 l Website: www.megasoft.com

PC Solutions

Growth

196

139

12%

160

155

98%

97%

2008-09

2009-10

97%

Domestic

2010-11

n Executed 100+ infrastructure projects n Procured HP equipment worth `70 lakh for its private cloud

Polycom India

45%

Growth

Acquisition of Accordent Technologies ($50 mn in cash), HP’s visual colRANK laboration business including the Halo products and managed services; collaborations with Ericsson and Motorola; and tie-ups with Microsoft, McAfee, Bharti Airtel were key developments in FY11. Polycom also joined the Uniﬁed Communications Interoperability Forum and launched a portfolio of UC professional services, Polycom open telepresence experience (OTX) 300 as well as enhancements with Microsoft Lync Server 2010 and Matrix IP-PBX and Polycom IP phones.

197

160 34% -21%

110

100% 2008-09

100%

Domestic

2009-10

2010-11

n Neeraj Gill appointed MD n Opened Solutions Briefing Center (SBC) in Gurgaon

Datamation

78%

Growth

Primarily a distributor, Guwahati based Datamation joined the retail bandwagon a couple of years back. It is today the biggest channel player in the North East. Retail brought 40% of the revenues in FY11, while 50% still came from distribution, and 10% from government and SMB. It expanded its distribution kitty with Asus and Toshiba for notebooks and Panasonic for printer, copier, and scanners. Around 30% of distribution revenue came from notebook segment.

160

RANK

198

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50%

90 60

100%

2008-09

2009-10

Domestic

100%

Source: DQ estimates

l MD: Neeraj Gill l Start-up Year: 1990 l Products & Services: Network infrastructure and uniﬁed collaboration solutions l Address: GHCL Building, 4th Floor, B 38, Sector 1, Noida 201 301 l Tel: 0120 309 1600 l Website: www.polycom.co.in

l CEO: Pawan Kumar Agarwala l Start-up Year: 1988 l Products/Services: Distribution, peripherals, software, services l Address: First Floor, Seven Heaven Complex, GS Road, Ulubari, Guwahati 781 007 l Employees: 60 l Tel: 0361 245 5675 l Fax: 0361 245 5675

100%

Source: DQ estimates

l CEO: Devendra Taneja l Start-up Year: 1988 l Products & Services: IT products & services, facility management services, system integration, information security & IT consultancy, training l Address: 12 Sant Nagar, East of Kailash, New Delhi 110 065 l Employees: 648 l Tel: 011 2621 3355 l Fax: 011 2647 6822 l Website: http://www.e-pspl.com/

142 | July 31, 2011

Export

Source: DQ estimates

PC Solutions was assessed by Crisil as the highest credit rating organization in the SMB segment for the second consecutive year. It was a rare honor for a service provider to be among the top 5 proﬁtable organizations in this category consistently over the last 5 years. This was also the year the company started converting its virtualized internal data center into a private cloud. As a result, PC Solutions deployed more than 15 projects in public/private cloud in FY11. RANK

-20%

2010-11

n `2.5 crore govt deal for installing 700 computers n Opened 2 new retail stores in Guwahati

DATAQUEST | A CyberMedia Publication

THE DQ 200

Revenue (` crore)

Aftek Infosystems

Growth

l CEO: Ranjit Dhuru l Start-up: 1986 l Products & Services: Embedded systems, application development, managed services, hardware engineering, testing l Address: Aftek House, 265, Veer Savarkar Marg, Shivaji Park, Dadar, Mumbai 400 028 l Tel: 022 2445 4016 l Fax: 022 2444 6330 l Website: www.aftek.com

Datamatics Global Services Datamatics continued to beneﬁt from its decision of combining BPO and IT services which happened in FY10, but IPs stole the show in FY11. Its ‘Meter to Cash’ incited interest from the likes of IBM, SAP, Microsoft, etc, while ‘EPM and I-Q suite’ culminated in clients like HDFC Securities, Standard Chartered, World Bank, Idea, etc. Middle East saw a lot of traction while the company also penetrated new geographies like Bosnia. RANK

200

220

97%

visit www.dqindia.com

97%

2008-09

2009-10

97%

Export

Domestic

2010-11

n Added VoiceKeyID to the Android platform n Also created a mobile security solution, AmSecure Revenue (` crore) Growth

359%

179

-18%

155

146

94%

DATAQUEST | A CyberMedia Publication

-15%

154

2008-09

l Vice Chairman & CEO: Rahul Kanodia l Start-up Year: 1975 l Products & Services: Provider of end-to-end BPO and IT solutions l Address: Knowledge Center, Street No 17, MIDC, Andheri (East), Mumbai 400 093 l Employees: 2,808 l Tel: 022 6102 0000 l Fax: 022 6102 0130 l Website: www.datamatics.com

-17%

182

Source: DQ estimates

199

93%

Export

Domestic

2009-10

91%

Source: DQ estimates

In FY11, Aftek was striving to return to proﬁts, its turnover having declined again. For the year ended March 2011, it clocked `154 crore as against `182 crore in the previous year. The company continued to witness sales slump but on a positive note was able to increase its proﬁt from `0.28 crore in last year to `14.55 crore this year. In order to revitalize its transportation offerings, the company revived its various transportation services under 1 complete framework known as Aftek Transportation Framework (ATF). RANK

-44%

2010-11

n Set up a public charitable trust, ‘Asha’ as part of CSR n Acquired a controlling stake in Bengaluru based Vista

July 31, 2011 | 143

SW Testing

SPECIAL FEATURE

“Putting himself in the end-user’s shoes is extremely important for the tester” A MASTERS (HONORS) FROM BITS, PILANI AND AN M.TECH IN COMPUTER SCIENCE FROM IIT, KHARAGPUR, PARTHASARATHY HAS A RICH EXPERIENCE AND UNDERSTANDING OF OFFSHORE DEVELOPMENT, SOFTWARE PROCESSES, HANDLING DISTRIBUTED DEVELOPMENT AND CUSTOMER EXPECTATIONS. HE HAS BEEN ACTIVELY INVOLVED IN SETTING UP OF LARGE END-TOEND ODCS FOR CUSTOMERS. PRESENTED HERE IS HIS TAKE ON SOFTWARE TESTING. SHUMPY SAINI PCQUEST maildqindia@cybermedia.co.in

hat is the market scenario for software testing? We can see it from different angles. First perspective is business need. We have to look for what customers want. The need for effective testing in shortest possible time is the most important thing. Now for the testing service provider, there are many things that become important. First one is test methodology. Unlike in the past when testers used to get involved in the software development at the end, now testers are getting involved from the very beginning. Second thing that has changed in software testing is software testing as a career. NASSCOM has predicted that IT industry will go up by 16-18% in next couple of years but software testing industry will grow at a much faster rate. The perception that development is at the top and testing at the bottom is evolving. The reason being the opportunities and with time the changing skills of the tester. Five years down the line a tester would need to be a developer ﬁrst. He would need to have programming skills because of the usage of the tools and the automation that needs to be done. Third is that the service industry business model has changed. Now the testing industry is going for outcome based pricing – it is like I will pay for results but not for

144 | July 31, 2011

Parthasarathy NS, president, Independent Testing & IMTS, MindTree

people. Though it is not a very popular trend now but it will gradually move into that direction. Tester tests application for different customers with different needs. What’s the mindset a tester needs to have in such scenarios? Putting himself in the end-user shoes is extremely important for the tester. It helps in identifying the scenarios in which he has to test. It could be usability or some simple logic to help the end-user in achieving what he wanted. What kind of aptitude and skillsets are required for a software tester? First thing a tester should know is why the application is developed and what are the problems it is supposed to resolve. Secondly critical thinking in terms of the possible things that can happen, who are the potential users and the ability to think like an end-user is important. Last but not the least, the tester has to be comfortable with different deployment scenarios and usage of the testing tools. Do you think that certification in software testing is necessary? The certification in the testing industry is not serving the needs because most of the testing certifications are tool based. That is actually less important, since tools keep on changing. What is important is to make people understand why testing plays an important role in software development. So we are trying to introduce software testing as a core curriculum in engineering colleges. We have worked with a college in Bangalore to introduce software testing as core curriculum and we will be introducing it in universities in Chennai and Pune as well. This will dramatically change the perception of people about software testing. So a foundation has to be laid before certification.

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DATAQUEST | A CyberMedia Publication

SPECIAL FEATURE

“Testers are considered to be the custodians of the customer’s interest” A STRATEGIC ROLE FOR SHAPING THE DEVELOPER ECOSYSTEM OF THE COUNTRY, AN INDUSTRY VETERAN WITH 18 YEARS OF EXPERIENCE, MALIK HAS BUILT MANY ORGANIZATIONS. HE STARTED TELELOGIC (NOW IBM RATIONAL) OPERATIONS IN INDIA. HERE, HE TELLS US ABOUT MICROSOFT’S APPROACH TO MANUAL TESTING, THE NEW TRENDS IN BUSINESS, HOW AGILE TESTING IS CHANGING THE SOFTWARE TESTING SCENARIO, AND MUCH MORE.

SHUMPY SAINI PCQUEST maildqindia@cybermedia.co.in

hat is Microsoft’s approach to manual testing? Microsoft was the first to revolutionize manual testing. If you analyse and look at the testing market and divide it into manual and automation testing then you will see that 70% of the testing business is manual and only the rest is automation. However, in terms of solution delivery, 70% of the solutions are transited towards automation testing with little or zero focus on manual testing. Microsoft is the first company in the world which came out with a solution for the manual testing business by releasing a client tool called Microsoft Test Manager. This tool basically helps in automation of manual testing thereby ensuring enhanced productivity, benefits, right quality and return from market. Microsoft Test Manager helps manual testers to finish their jobs in the right time with the right quality. Further, it makes the testers efforts much more meaningful by supplementing the defect data with rich information about the tester’s environment, machine configuration, actual code execution details, namely DATAQUEST | A CyberMedia Publication

Sidharth Malik, Senior Director, MS Developer Platform Business

Intellitrace, and the test environment itself. This promotes testing to be a niche market. What would be the impact of testing applications in cloud on software development and testing? Testing on the cloud only means that the interface has changed and not the way you test or develop your application for e.g., if we have to follow agile testing methodology, we will continue to follow it, irrespective of whether the application is going to be hosted on premise or on the cloud. In case of Cloud application, there may be lots of other parameters to be taken care of like security but then the testing methodology would remain same, just the additional security measures will have to be included. With software developers testing their products themselves would you think the two different industries—software development and software testing—will merge? We can see it from two perspectives – India and Global. Testers are considered to be custodians of the customer’s interest, since they use the application before it is shipped to the client. So there is a thick wall between the tester and the developer. But as testing is moving upstream, this wall is breaking. There will be a situation where you require testers with a developer background and then there will be developers doing a lot of testing. This is from India’s perspective. If we talk about Global perspective then that wall has already been broken. So to sum this up in one word the answer is “Yes”.

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July 31, 2011 | 145

SW Testing

SPECIAL FEATURE

“QA and testing have become more of a concurrent process” TANDON TALKS ABOUT THE GLOBAL TRENDS IN SOFTWARE TESTING, SKILLSETS REQUIRED TO ENTER THE FIELD, HOW TECHNOLOGY HAS EVOLVED IN THIS AREA TO PROVIDE HIGHER ROI, AND MUCH MORE. AN IIT AND IIM GRADUATE, TANDON IS RESPONSIBLE FOR FORMULATING AND EXECUTING THE BUSINESS STRATEGY FOR INDEPENDENT VALIDATION AND TESTING SOLUTIONS PRACTICE AT INFOSYS. PROVIDED HERE ARE HIS EXPERT COMMENTS ON THE SUBJECT. ANIL CHOPRA PCQUEST maildqindia@cybermedia.co.in

hat are some of the global trends in the software testing business? How do you see the market moving? Software testing as a market is very exciting and evolving, largely because it’s under-penetrated. It is growing much faster than other parts of the software business. For instance, Infosys testing business grew by 47% as compared to 26% for the overall business. This trend is similar across industry peers. The big trend in this stream is that more clients want to do independent software testing. This is largely due to the following reasons: n The risks of not doing QA properly have multiplied by a couple of orders of magnitude. In the 90s, apps were created for the back office or middle office. Now they are being created for the front-end, and are revenue generating apps. n Testing itself has become very specialized. You need really good specialists if you have to do middleware testing, performance, throughput, and availability testing. Even for domain specific apps, the need for automation, and the need to do it cheaper, faster & better, means that clients are looking for specialists. 146 | July 31, 2011

Manish Tandon, VP & head, Independent Validation and Testing Solutions, Infosys

What kind of aptitude is required for somebody to become a software tester? Software testing has evolved into a very special function and anybody wanting to enter the domain requires two special skillsets. One is deep functional or domain skills to understand the functionality. Plus, you need specialized technical skills as well because you want to do automation, middleware, and performance testing. You mentioned that software testing is now required for front-end applications. What about the ofﬁce apps? Aren’t they important? Quality assurance and how much you pay for it go hand in hand with the perceived risk. Wherever the risks are higher, testing spends are higher as well. So applications that are accessed by millions of clients, like a retail banking website that’s accessible by customers across the globe, companies will spend money on it. This doesn’t undermine the need for QA for back-end apps. If the batch cycle for an accounting process in a bank goes for a toss, it would lead to signiﬁcant losses. How is technology changing to support the new trends you talked about in software testing? People have realized that automation is very important because you can do repeated QA at reduced cost with faster time to market. One set of technologies is geared to that. For instance, Microsoft has integrated their testing toolset with their development toolset. Previously, QA and testing were looked at as end of lifecycle. Now, it’s integrated with the front end development cycle itself. QA and testing have become more of a concurrent process rather than an end of lifecycle process.

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DATAQUEST | A CyberMedia Publication

Afterthought

Shyamanuja Das The author is Editor of Dataquest shyamanujad@cybermedia.co.in

Generational Shift

rowth is back. It had to. The India domestic market is just beginning to unleash its potential. And the world has a long way to go before it fully leverages the India services delivery opportunity. This issue of Dataquest would give you who grew how much and how? You will have to wait a little for getting the analyses on various segments and sub-segments in our Volume III. However, what struck me while going through these write-ups and writing a few of them is that there is something more fundamental happening to this industry than these numbers capture. For the last few years, the industry has faced a lot of criticism—a lot of it from within itself—that it is not innovating enough. So much so that a visiting executive from a European company once remarked after attending a few sessions in NASSCOM Leadership Summit that there was just too much of introspection. But probably that has kept us on our toes. But despite all that debate, the actual change happening on the ground was not radical. And the reason is not difficult to guess. The leadership of most large companies had not really changed for decades—in some cases, right from the beginning. Of course, these were great first generation leaders who had discovered a new model, had successfully convinced the developed world to trust a third world developing country with little basic infrastructure to support their critical business functions, and as a result, had boosted the collective confidence of a nation on itself. And lest we forget, had built great institutions too.

148 | July 31, 2011

But the world was changing. And it required a newer generation of leaders to drive the next level of changes. But great visionaries that these leaders are, they realized this. And sometime 3-4 years back, some of them started passing the leadership to not just new leaders, but leaders who belong to another generation. A few who did that earlier—like TCS, Cognizant, and HCL Technologies—have already reaped the benefit. They lead the industry in terms of growth. A lot others went for the change last year. That included HCL Infosystems where a founder CEO handed over the charge to someone 21 years his junior. And Genpact, where a younger leader took over. But this time, the multinationals doing business in India realized this too. While Microsoft brought in a below-40 leader as head of India operations, Oracle too appointed a much younger leader to lead India sales. The same thing was seen in many tier-2/3 companies. However, what does not get noticed so much is that beyond the top leaders, many IT companies went for younger faces in their C level leadership too. Leadership changes, I hope, will lead to real changes in the way this industry operates. Will all the new changes result in something good? I am sure not. But change is better than remaining static. And even if the industry suffers a few setbacks in the process, that should be considered part of growing up. As we pack this issue, I am eagerly waiting to analyze the BPO industry—my old love—in the next issue. Hope we will have good things, err numbers, to share with you there as well.

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