Telephone Headsets From GN Netcom And Plantronics Telephone headsets, especially wireless ones, can be a essential efficiency tool in a business environment. They enable people to use both hands and make it possible to do other things whilst speaking on the phone. They are also not tied to their desks and can move around as necessary without missing that all important call. There are many types of headset available but for use with a telephone many people prefer a single ear option which still allows them to hear what is going on around them whilst they are on the phone. When evaluating office telephone headsets you will inevitably be looking at offerings from Plantronics and GN Netcom. These two companies are the major players in this market and both produce excellent products such that it is difficult to choose between them. It does not matter if you are looking for corded or cordless headset there are appropriate products available from both organisations. We therefore have made a decision to compare two of the most popular cordless headsets. - the Plantronics CS55 Wireless Headset and the GN Netcom GN9120. Plantronics CS55 Cordless Telephone Headset • • • • • • • • •
Operates via 1.9Ghz frequency with DECT 6.0 wireless technology Up to three hundred feet roaming distance away from the office telephone Standard noise-canceling microphone for top of the line sound quality Provides clear audio and secures calls using 64 bit digital encryption Easy to use controls requiring only one touch for each function Supports a maximum of ten hours talk time on one charge Recharges in three hours but will recharge 80% in half that Can be worn in a number of ways depending on the preference of the user Optional handset lifter for remote answering and ending of calls.
GN Netcom GN9120 Wireless Phone Headset - Flex Boom • • • • • • • •
Uses the 2.4 Ghz frequency rather than the more common 900MHz Uses DSS protocol, originally developed for secure military communications Also has a roaming distance of up to 300 feet Talk time on a single charge is a maximum of eight hours. The battery can be recharged in 1.5 hours Flex Boom noise filtering microphone (other options available) Conferencing facility As with the Plantronics model the headset lifter for remotely answering and terminating of calls is an optional extra.
These models are for use with office PBX telephones. Plantronics have a very similar model the Plantronics CS55H for home use (with analogue phones). There is not a great deal to choose between these two headsets although the Plantronics probably has the edge due to the longer talk time. Having said that users are likely to be very happy with either option.