L'AINE HR Company Profile

25 years of transforming lives and businesses

A big part of our business is providing you with the talent you need to remain competitive in the dynamic world of work. As such, we have put in place innovative schemes that deliver candidates with the relevant skills today to build businesses of tomorrow.

Hagan Chief Executive and Founder L’AINE Services Limited

L’AINE is in the business of making your business distinct. We take pride in our ability to perfect the most important part of what you do.

Dr. Mrs. Ellen

Hello friend,

Yes, you reading this. We would very much like to know you. We are L’AINE . On paper, we can be described in a way similar to most businesses like ours: a “multifaceted, human resource centric establishment.” And although we are indeed that kind of establishment, our commitment goes beyond our technical definition.

Because when the mics and cameras are off and the ties are loosened, we are a lot more. We are at heart, a people company.

L’AINE is in the business of making your business more distinct. We take pride in our ability to perfect the most important part of what you do.

The human element.

We go the extra mile to find, build and improve talent, connection and communications in our house as well as in yours.

We pride ourselves as being one of the leading names in the fine art of being human and effectively connecting all people to one other. Our craft is simply “being human to other humans” and bringing a sincerely personal touch to everything we come in contact with, and we do it in the most efficient way imaginable.

In addition to our HR prowess, we also curate and publish the HR focused magazine, “HR FOCUS”, a quarterly literary work brimming with pages full of ideas about better ways to relate on the business front.

Beyond our day to day living, we have also set up a foundation, which encourages DIY business models to help you start, build and grow your own business ideas since we strongly believe entrepreneurship is the soul of the modern business landscape. We are eager to meet and work with you. You can count on us for timely top-notch work that pays the closest attention to detail while being incredible with the times. As the self-styled people company, we will always be a smile and a handshake away.

You can learn more about us, the magazine, and our foundation at www.laineservices.com.

Previously on L’AINE…

L’AINE Services Limited is a people company, in the business of creating the best opportunities for you by providing the best people-oriented solutions for your business.

Our human resource services include Recruitment for your organization, Outsourcing (L abour and Business Process), Payroll Services, Training, HR Consulting, Career Guidance and Counselling, Interview Grooming and Professional CV Writing, and a melange of HR Marketing Communications Services and Products including the industry-acclaimed, HR Focus Magazine.

We go the extra mile to find, build and improve talent, connection and communications in our house, as well as in yours.

As an ISO 9001:2015 certified company, we at present hold a portfolio spanning thousands of clients in both the private and public sectors and across a myriad of industries such as Finance, Health, Media, Telecommunications, Education, Construction, Energy, Manufacturing and Hospitality.

Our pioneering spirit can be seen in our very name “L’AINE”, French for “the firstborn” or “the eldest” and it represents our dream to grow and diversify as pioneers; the quintessential “firstborn” and trailblazer of our chosen industry.

Our Purpose

Our values are strongly centred on our customers and working relationships; we dedicate ourselves to customer service, which we achieve through utmost integrity and teamwork. Our vision is to lead in innovating the world of work in Africa and we intend to achieve this dream with our mission of improving on every single life and business we come across with innovative HR solutions. Our pioneering spirit can be seen in our very name “L’AINE”, French for “the firstborn” or “the eldest” and it represents our dream to grow and diversify as pioneers; the quintessential “firstborn” and trailblazer of our chosen industry.

Our Logo

Our logo, a segmented globe, symbolizes a globally connected mindset, which is at the epicentre of our philosophy as an establishment. We envision and work daily to achieve a world where all people, at the very least, can be connected by our interests in differences, as well as our similarities in goals. The blue and red waves that fly around the globe represent our colours and by extension, our desire to influence and nurture the world of work on its course in as gentle but efficient a way as possible.

Blue

Blue represents trustworthiness and dependability and it is symbolic of our belief in integrity and being honest in all dealings.

Red

Red represents passion and creativity and it is symbolic of our passion for what we do and our charge to be innovative and creative in every dimension of our work.

Our Mantra

Our tagline, “ WE LIVE FOR HR SOLUTIONS” is indicative of our core existence, which is to provide TOTAL HR SOLUTIONS to ensure that every office is in perfect shape.

Recruitment Our Services

With our well tested recruitment and selection process, we are able to provide the specific talent you need in no time. We have aided in the hiring of talent for hundreds of organisations and individuals, cutting across a wide variety of industries.

Our Recruitment Process goes through three key stages:

1. Sourcing

2. Prescreening & Interview

3. Selection & Placement

BENEFITS TO THE CLIENT

• The newly employed candidates can start work with little or no challenge.

• With our large pool of qualified candidates, you are provided with increased quality-of-hire that allows you to focus on other aspects of your business.

• You will gain substantial reduction in time-to-hire and cost-per-hire.

OUR RECRUITMENT OFFERINGS

• Outright Placements - We provide full-time or permanent staff ranging from top-level executives to operational staff.

• Temporary Placements - We provide temporary staff with experience who can do contract or relieving duties from a day to a year.

• Domestic Placements - We provide domestic help for families and companies requiring assistance in the form of nannies, cooks, housekeepers, stewards, etc.

Recruitment Titans

One of the key decisions we make is about the candidate sourcing strategy. We usually find candidates from three major channels:

• Our database, which gives us a wide range of candidates from different backgrounds with different qualifications for numerous positions that may need filling

• We advertise in print and digital media and other social recruiting channels where necessary

• We headhunt from both passive sources and professional networking

Outsourcing

With a current payroll of over 4,000 staff spread throughout Ghana on an outsourced basis, we offer HR support to both public and private organizations across the country, providing top notch personnel for any job; from factory hands, house helps, cleaners and security personnel through auxiliary staff to top level professionals and consultants.

OUTSOURCING PROCESS

L’AINE Services Guarantees:

1. Well-qualified staff to match specific job requirements.

2. Staff who will observe strict confidentiality.

3. Disciplined staff who will adapt easily to your work culture.

BENEFITS TO THE CLIENT

• Human Resource Management time is released to be spent more productively on strategic issues hence providing improved business focus.

• Increased expert support and guidance in areas of human resource solutions such as payroll and taxation, health benefits, administration etc.

• Devoting internal resources to profit-driven activities without sacrificing an effective and efficient human capital.

• Gaining a competitive advantage of accessing skilled human resource with better service solutions at a comparatively lower cost.

• Payment based on attendance to work rather than fixed salary allowing for savings on work not done.

Outsourcing Giants

As stated earlier, a big part of our business is providing all levels of staff to our clients. As such, we have put in place this scheme to furnish clients with all categories of staff with an unrivalled management operational model to keep you winning.

This way, our clients need not bother themselves with the administrative chore of managing their staff. We personally see to all personnel related activities from recruitment, contracting and payroll right up to the supervision of attendance management responsibilities. Overall, this scheme enables business owners and HR to focus on big picture endeavours such as business strategy and policy.

Payroll Services

We provide quality payroll services to both local and international corporations. We provide services tailor-made to suit each of our client’s unique requirements. We take away all burdens relating to payroll statutory issues. Foreign companies with satellite offices in Ghana and other parts of Africa especially benefit from our end-to-end payroll services:

L’AINE Services Guarantees:

1. Expert payroll administration

2. Strict confidentiality

3. Timeliness

4. Professional relationship

5. Free professional advice

BENEFITS TO THE CLIENT

• Management time is released to be spent more productively on strategic issues hence providing improved business focus.

• Increased expert support and guidance in areas of payroll solutions

• Improved speed in salary payment

• No hurdle on tax compliance

• Social security fund compliance taken care of

• Security and confidentiality

We have the capacity of planning, managing and providing excellent payroll services. It doesn’t matter how many workers you have or where they’re located provided they have bank accounts, we can satisfy this need; whether your workers are casual staff or permanent, shift-based, overtime or straight day staff.

We have a highly competent and disciplined payroll team who are well versed in taxation and other statutory calculations and blend modern approaches and professionalism in handling all payroll services while maintaining the ethics of their jobs, especially confidentiality and integrity to make sure our clients are always delighted.

Payroll Rockstars

Confidentiality of Salaries:

Owing to the universally sensitive nature of payroll information, we employ a data protected system that ensures the utmost confidentiality of payroll information is maintained for your staff indefinitely.

Timely Payment of Statutory Returns: SSNIT and PAYE

We also employ the services of Schedule Officers, who focus diligently on compiling your statutory returns to the authorities. This goes a long way to ensure that the returns we pay on behalf of our clients are always timely and accurate.

Provision of Payslips:

We run a system through which payslips can be customized to suit the needs of our client. These payslips can then be forwarded either in hardcopy form or by e-mail, depending on preference.

Inter- Bank Transactions:

We also manage inter-bank salary transactions to ensure that all staff can be concurrently and promptly paid irrespective of which bank holds their account. Coupled with our internet salary payment facilities, which we run with some of the banks, we are able to facilitate payments directly and also in a timely fashion.

We have a highly competent and disciplined payroll team who are well versed in taxation.

Training

L’AINE delivers interactive and skill-based training sessions that participants benefit immensely from. Our high-impact trainings adopt varied learning methods and are delivered with a professional touch by world-class facilitators either in the premises of the client, at an external venue of their choosing, or in L’AINE’s own first-rate conference facilities.

TRAINING PROCESS

Pre-Training Assessment

We offer two approaches to conducting pretraining needs assessment: a generic and a specific assessment. In either approach, we elicit authentic feedback, which informs our trainers and consultants in delivering customized, high impact training content that improves individual and business performance.

Post-Training Evaluation

Our constant quest to enhance our service delivery means we more than welcome feedback from our participants and clients. Such feedback is sought for after each training session and after a time period from engagements with supervisors (Usually within a period of 6 months).

Training Superheroes

In-House (Tailored) Seminars

It’s no secret that all organisations and their staff differ from one another in terms of how they are run and what they need. So naturally, there are a myriad of ways to take care of their needs depending on how they operate and what results we hope to achieve.

With this in mind, we offer effective training sessions, either on the premises of the business at hand or at any alternative location preferred. Simply speak to us and we will create a training regimen just the way you want it and in the perfect way to address your needs.

Public Seminars

Should your needs be a little less demanding as far as number of staff to be trained, we also hold occasional public seminars in our conference rooms where multiple applicants from separate companies can be trained at the same time.

These seminars are one of our many ways to aid in skill and team-building for individuals, as well as for members of your staff. We provide the necessary guidance and flexibility to meet each individual’s training requirements at just the right time with the right ambiance.

Production of locally relevant Management Training Videos

One of the strongest tools in any management trainer’s arsenal is definitely their management videos. Unfortunately, most of the sample management training videos available in Ghana feature predominantly foreign casts and ideologies.

“Shifting Paradigms in Modern Day Management”

It is, or at least should be, common knowledge to all management that all our views and ideas are inevitably shaped by whatever the present zeitgeist is. This film tackles that matter in a fresh way, by giving an onscreen portrayal of how we can get caught in a rut by sticking to habits when we would be better off experimenting with new ideas. It pushes the idea that simply replacing phrases like “that is impossible!” with “that is interesting” or eschewing “this isn’t how we do things around here!” for “Let’s try it and see how it goes” in our minds, we are already halfway there to creating a progressive and exciting ways of thinking and being, and that the only way to keep up with paradigm shifts is to be the ones that shift the paradigm to begin with.

“We love our Customers”

Have you ever stopped to look at your company from the customers perspective?

“We Love Our Customers” shows various scenarios we can identify with, continually challenging us to change our attitude to our customers from “We Are Doing Our Customers a Favour” to “We Love Our Customers.”

“Competing through Professional Calls”

Most corporate training is limited to receptionists and secretaries, forgetting that all members of staff may at some point have to stand in for the company and as such require professional telephone etiquette to ensure that all enquiries are met quickly and efficiently. “Competing through Professional Calls” highlights the many ways a company can frustrate a customer out of their business simply by displaying poor phone answering skills, and how everyone, from senior to support staff, should all be equally skilled and ready anytime the phone rings.

“How Customer Friendly We Are”

Airlines as an industry are collectively aware of how their competitive field requires them to improve greatly on their human interfacing. As such the film, “How Customer Friendly We Are,” focuses strongly on specific service areas that most customers of the airline industry always have an issue with.

As such, we have identified the need for local context on the management training forefront in Ghana, where quintessential Ghanaian workplace and attitudes are portrayed and addressed in order to find the most effective way of improving, maintaining or correcting behaviour when necessary.

This has led us to the creation and production of eight (8) management training videos.

“Preparing for Retirement”

Far from being magical time filled with free time, relaxation and family, retirement is no longer regarded as the life on easy street it was meant to be. Pensioners are frequently faced with stress, illness and a general sense of uncertainty during their golden years, all these problems can easily be remedied with effective planning. This picture features Dr. Araba Sefa Dedeh speaking on how to navigate the stresses of retirement planning.

“The Telephone and Customer Service”

The invention of the telephone meant everyone was automatically at the frontline of customer service. This meant the customer was now open to potentially more voices which could sell the company better, but unfortunately, this also opens up the possibility that they can speak to a certain section of the staff that aren’t as skilled with customer service, senior management. This film explores the need for senior staff to improve on their customer service skills on the telephone as they are the final frontier and an unexplored front on interfacing with customers.

“The Labour Law Simplified”

Most management in all industries have had to at one point or another dance on the lines of what falls under fair labour practise and what falls outside of it: quite a number of people have either not studied the Labour Law at all or extensively. This film was crafted to address the hard questions in as comprehensible a way as possible. The film is presented by Opanin Obeng Fosu, a Labour Consultant, who walks us through the murky matters in as simple a manner as possible.

“Outplacement—Stress Management”

Being let go from one’s job can be a very stressful experience, even more so when it happens out of the blue. Be it from downsizing, creative differences, or simply not having your contract renewed, the ensuing stress has been known to be severe enough to even result in the loss of life in some extreme cases.

With this in mind, Dr. Araba Sefa Dedeh walks us through how to manage the stressful times ahead once one loses their situation.

HR Consulting

In a functional sense, we like to think of ourselves as “organisational doctors”. We feel out the pulse of your establishment as a whole, offering free diagnostics on what may be keeping it from working at its full potential before prescribing multiple scenarios so that companies can more accurately “get better” and live up to their full potential.

This can sometimes mean restructuring, doing job evaluations, re-defining job descriptions, or simply providing training modules with which to better streamline productivity-related ills. The packages we provide can be tailored to your budget, needed content & time.

We analyse and suggest scenarios to help companies make the choice that best suits them moving forward. Using these planned interventions, we impact the performance of the organisation with creative solutions that are in sync with new developments in the business environment.

The HR Consulting (we also call it Organizational Development) interventions we offer include:

• Organizational Restructuring

• Salary Survey and Grading Structure

• HR Leadership Coaching

• HR Audit

• HR Planning

• HR Policy Manuals

• HR Managed Services

• Work Performance Audit

• Performance Management Systems

• Rewards Management Systems

• Total Quality Management Systems

• Conflict Resolution & Team Building

• Career Planning Programmes

• Succession Planning Programmes

• Professional Improvement Programmes

• New Hires Background Checks

• Onboarding Services

• Outplacement Services

• Jobs Evaluation & Updating of Job Descriptions

• Employee Engagement/Empowerment

• Setting Up Human Resource Departments

• Talent Assessment and Evaluation

The steps we take to see our process through are simple and easy to follow:

1. First, we undertake a diagnostic to understand the organizational culture and business goals

a) We review the profile of your organization

b) After the review of existing structures and procedures, we identify the gaps (if any) through interviews and direct observation of your management and staff

2. Next, we create a work plan of strategies and timelines for the required interventions

3. Finally, we execute interventions and provide you with a comprehensive report

BENEFITS

• Our interventions positively affect client efficiency and promote affirmative culture and health.

• Our just-in-time delivery of the OD processes will enable our client to establish internal structures, enhance work processes and improve work among their teams.

• Our professionalism and confidentiality associated with our operations builds confidence with employees and fosters humanistic values and contributes to empowering employees for better performance.

• Our OD interventions will enable our clients to handle problems faster; sharpen their processes and competitiveness thus improving effectiveness.

HR Consulting Kings

We analyse and suggest scenarios to help companies make the choice that is most suitable to move the organisation forward. Using these planned interventions, we impact the performance of the organisation with creative solutions that are in sync with new developments. Our interventions positively affect client efficiency and promote affirmative culture and health.

Welcome to HR Focus; An HR Marketing Communications Hub that delivers solutions for organizations’ internal communications, employer branding and employee engagement activities.

Our main aim is to develop every organization’s internal engagement story; the advertising agencies do it for the marketing department , HR Focus does it for the HR department.

We have an array of simply-must-have Employee Engagement, Internal Communications and Employer Branding delicacies that will leave you asking for more. HR as a department is the soul, the being, the heart, the core of the company; it is where the company’s spirit dwells. We firmly believe that it’s in this very department that every transformation takes place.

This is the more reason why they should have their own Agency specialised to bring the department’s efforts to life. We are the only ONE-STOP-SHOP HR marketing communications agency in Ghana designed to bring heart-warming HR activities to life in your organization, boosting productivity and creating and maintaining the “I LOVE MY JOB” ambience.

Video & Photography:

We are passionate about capturing the moment that can never be replicated, so it lives on and on, and developing those internal videos – the videos that tell a story and keeps staff and potential staff engaged: orientation videos, brand stories, seminars, events, internal fun videos; our list is endless.

HR Focus Magazine:

HR Focus magazine is a quarterly magazine exclusively designed to cover the Human Resource front in Ghana and beyond with inspiring features, thought-provoking articles, as well as the most modern HR and business trends being practiced today. Increase your employer brand by putting the spotlight on your executives and different aspects of your business.

Mobile App:

An engaging Mobile App developed by us. We have it, it works, we recommend that you have us develop one for your department; feed them with internal updates, news from all over the world on the work of HR.

Events:

When it comes to events, we doff our hats to ourselves, “humbly proud,” and why not? We organizae events which have lived the test of time like the HR Focus Conference, HR Focus Awards and the HR Focus Business Challenge. Have us give your staff thrilling experiences, guaranteed to improve your Net Promoter Scores (NPS)

Communications & PR:

Telling the story the HR way, in an innovative and professional way, we will plan, develop and communicate your newsletters and publications in a manner that will keep all stakeholders aligned and totally informed.

Social Media Engagement:

Let the Web know that your HR department rocks! Talk to us; we will develop your HR brand equity online and give you “talkability” #HRROCKS.

What else do we care about?

The very fabric of our field requires a deep level of compassion for society and the world we see around us. This leads to us investing a great deal of time, thought and resources into socially conscious endeavours.

How do we do this?

All of this is made possible via our Skills Development Centre, where we help our less fortunate applicants to perfect vocational skills after which we find them gainful employment.

We also coach and groom students before offering them internship at L’AINE and with our partner organizations so that they can know what it’s like to work as part of a team in an office setting. Armed with that valuable exposure, we polish them up further so they can be ready for the world of work when we find them actual job opportunities. We call this scheme the “Bridge the Gap Internship Programme”

Our efforts in youth mentoring, provide the basic mechanisms of the working world so that the youth can properly recognise and develop their future career goals as early in their lives as possible.

How do we work as a business?

With our mantra firmly in mind, we always make sure to be an equal opportunities body and as such make it a point to avoid all forms of discrimination on the basis of gender, race, or faith.

We do our best to train and develop employee growth and development based on merit and on skills.

Furthermore, we like to recognise the importance and contribution of every team member towards the achievement of a singular corporate goal while maintaining meaningful and sustainable opportunities and chances to develop individual careers for each person on the team.

We also take pride in how highly we value good working conditions to not only prevent accidents and injury, but to foster a conducive, inspiring, and welcoming environment for new ideas and great synergy between all employees. Our premises promote figurative, as well as literal healthy practices and so, smoking is strictly prohibited.

As a human-centric establishment, our people are our top priority: we always do our best to keep the management style of our business open, transparent and very participatory. Here, our employees are regarded as partners, not factors of production and care is taken to ensure our business practices remain ethical. All of these measures and more are taken to make sure that L’AINE not only provides companies with the best people, but is run by the best people at all points in time; leading by example every step of the way.

As a human-centric establishment, our people are our top priority: we always do our best to keep the management style of our business open, transparent and very participatory

We recognise and build potential by giving would-be starters the necessary training in basic skills, equipping them on their quest to build their own dreams.

Foundation

Outside of the above, we also have L’AINE Foundation, a registered, nonprofit NGO that strongly supports the entrepreneurial spirit. We recognise and build potential by giving wouldbe starters the necessary training in basic skills, as well as real-world business skills to better equip them on their quest to build their own dreams.

How we see the future

Our dream is to be able to help school leavers with business education to start their own businesses and also assist budding entrepreneurs to start and grow their businesses to create opportunities and wealth. We also champion the mindset that there is or should always be an alternative to formal employment, which is entrepreneurship.

What We Do

We intend to highlight entrepreneurship as a viable and desirable career choice. This will hopefully lead to the upgrade of skill sets of all would-be entrepreneurs in the areas of book-keeping and business planning. In essence, we pride ourselves on our expertise in mentoring and providing general support to start-ups.

Programmes

Our Programmes are designed to assist in the areas of Training, Mentoring, Funding, The EntrePad program and Outreach Programmes

Training:

We organise a number of training courses monthly. Apart from the open programmes, L’AINE Foundation custom–builds training programmes for entrepreneurs to help them solve the problems in their businesses. The Foundation provides rigorous entrepreneurial training, extensive hands-on project work, and mastery of proven methodologies for managing business. The training also includes a series of lectures periodically, in which recognized entrepreneurs share their experiences and insights.

Mentoring:

Based on our ability to recognise the lonesome struggle all entrepreneurs undertake on the quest to make their dreams come to fruition and its ensuing detours, L’AINE Foundation thought it prudent to include a mentoring component to our entrepreneurship programmes. This programme is designed to provide efficient and effective guidance and support to aspiring entrepreneurs.

Funding:

The foundation also provides financial backing to entrepreneurs to help get their businesses off the ground. This funding can be made available in the form of grants, loans or even technical expertise. As much as possible, we assist entrepreneurs to regularise their businesses to make them more attractive and ready for investment. Proper registration of the business is also made compulsory for all entrants at the centre. Additionally, we assist the participants to regularise their other statutory obligations in order to attract funding from state institutions, commercial banks and savings and loans companies.

The EntrePad:

Our “EntrePad” is a unique entrepreneurial career programme designed to help students conceptualize, explore and launch new enterprises while they are still in school. This is facilitated with the thinking that during these formative years, long before they are bogged down by adult commitments such as rent, mortgages and full-time jobs, students are in the best shape to at least learn how to, if not properly execute their own start up ideas. The EntrePad is extremely accessible to students from any discipline and provides practical “just-in-time” skills training and mentoring. It has also proven wildly popular among the entrepreneurially prodigious students who would prefer to carve their own niche on the road less travelled.

Outreach Programmes:

Lastly, our foundation also includes an innovative community outreach programme involving entrepreneurs. This system challenges our starters to give back some of the knowledge they have acquired, thus far, to their counterparts at home and work. These lessons span from entrepreneurial activities like small business creation and management to intrinsic life skills like basic money management. One of the desired outcomes of this outreach is the ripple effect it creates, which means the more people that teach, the more people who can eventually teach; ultimately, even more people can learn, thereby creating an extraordinary network of better educated and better-informed citizens.

Our employees are regarded as partners, not factors of production, and care is taken to ensure our business practices remain ethical.

What are the 7 cogs that make us tick?

The Outsourcing Cog

Our Projects Department alone, at any one moment, handles the management of no less than 4,000 personnel recruited for our outsourced programme. With our outsourcing scheme as stated earlier, L’AINE employees are permanently drafted to our client companies while remaining on our payroll. We see to all their administrative and personnel affairs, as concerns their employment in order to relieve our clients of that burden.

The Payroll Cog

Our Payroll Department is the heart of our operation. Outside of simply being in charge of making sure everyone gets paid, our incarnation of the “money branch” takes pride in going a step further, making sure salaries are as often as manageable, timely and accurate. The wing also provides payroll services for other companies.

The Finance Cog

Now, here is where it gets a little tricky, closely related to the Payroll department, our finance department differs not in what it does but in who it does it for: where the payroll wing focuses on paying salaries, the finance wing manages company funds and keeps records of all transactions. The wing is also responsible for our annual financial statement and company budget.

The Recruitment Cog

The Recruitment wing is, as the name suggests, all about seeing to the job placement of job seekers and following through with the recruitment requests from companies. This is also the wing that manages and sees to the placement of staff with our outsourced client companies.

The Training Cog

The Training Department offers training solutions to all manner of clientele, be they individuals or corporate entities. Our public training programmes, as well as in-house seminars offer flexibility of choice. The department also oversees the production of management training videos produced in the Ghanaian context upon request.

The HR/Administration Cog

Being an HR based organisation, this wing is our wheelhouse. Our admin wing sees to it that the entire L’AINE team works in complete harmony. The department is also responsible for the coordination of all core staff, which includes managing performance indicators, material requisitions, purchases, business proposals, and contract agreements.

The Marketing Cog

Finally, our Marketing wing is directly responsible for everything you have and will see of our family, including this conversation. Our marketing also goes far and beyond to include branding and advertising, client services, research and development and business development.

The Branches of the L’AINE Tree

Any organisation built on the core premise of connecting people is sure to see itself outgrow its original confines. As such, we have had to expand at the same pace as the world around us, sprouting along the way, extra branches, to not only reach other people, but to learn from them and be able to keep up with their needs and their ideas.

The Adabraka Branch

Operating from the heart of the capital, L’AINE’s Adabraka office provides a myriad of companies with unique talent from a pool of well-groomed, choice professionals in the fields of Accounting, Finance, Secretarial, Human Resources, Engineering, Sales, Marketing, Public Relations, IT, Domestic Assistants and practically, any other discipline you may need expertise in. We provide our clients with all levels of human capital from Board of Directors all the way to support staff.

The Head Office

The Kumasi Branch

Somewhere in the bustling business district of Kumasi, stands another arm of our services, eager to connect you to any and all solutions of your human resource problems. With the same expertise in providing excellent outsourcing, recruitment of both professionals and nonprofessionals, and training to individuals, as well as companies, not only in Kumasi but also the Northern sector of Ghana at large, our operations do not consider the sky a limit.

The Takoradi Branch

Our last but far from the least formidable branch operates in Takoradi, consolidating and managing what businesses we already have in Takoradi by providing additional services in recruitment, training, payrolling and outsourcing.

The Tamale Agency

We have an agency office in the Northern Region that caters to the Northern sector of Ghana in terms of training and employee development.

The L’AINE Head Office is situated at Ocean View Estates, Sakumono. The head office is a consolidated whole of all services perfomed by the other branches. It seats the Chief Executive, senior management and other departments such as Outsourcing, Payroll, Internal Audit, Procurement, IT, General Services, HR and Administration, and Finance.

As the self-styled people company, we will always be a smile and a handshake away.

Testimonials

Theresa Tawiah

“I have benefited a lot from the entrepreneurship club. I have learnt how to save and also how to go about a business. I have been able to start a business on my own.”— Nungua LEKMA 4 JHS

Richard Sena Vuvor

“ T he entrepreneurship club is a very good club so I have always encouraged more students to join. I have realized that most of the students in the club are those who take up leadership roles in the school because some of them have gained some confidence. A lmost all the class prefects from the JHS form part of the club. I have realized that it is a very good club so I will recommend it to all JHS students.”— Club M aster, Nungua M eth. 1

Magdalene Aduah

“ T he entrepreneurship club is a very good programme for the students and for us, the teachers. Actually, we are grateful to the company for coming up with such an idea. It will actually help our students.”— CClub Mistress, Nungua LEKMA 2

Sewerage Systems Ghana Limited

L’AINE is a capital hub, equipping people with the right skills for the diverse industries we have in Ghana. S ewerage S ystems Ghana ltd. chose L’AINE because it offers the best services in HR that anyone can get.

Emmanuel Yirenkyi, HR & A dmin O fficer

Guinness Ghana Brewery Limited

Since 2004, L’AINE S ervices has been GGBL’s excellent partner by providing outsource staff for our packaging lines and some few professionals.

When it comes to getting quality staff for our business needs, the organisation to speak to is L’AINE S ervices limited. T hey are very professional and they go the extra mile to ensure client satisfaction.

We are happy to be associated with you.

Coca-Cola Bottling Company of Ghana

T he C oca- C ola B ottling C ompany of Ghana has been in partnership with L’AINE S ervices for the past sixteen years and counting.

T hey have provided us with staff for our production unit and this has aided our business tremendously.

We are happy to be associated with L’AINE S ervices L imited and have no objection recomending them to other businesses.

“With unfeigned assurance, I am pleased to recommend L’AINE services to everyone...”

BridgeTheGap

B eneficiaries of the B ridge the G ap Internship Programme attest to the fact that not only has the programme improved their view of the world and work but also of their lives.

Joshua Lawel

I go by the name L awel Joshua Kwabena, a student of Ghana Technology University C ollege studying Procurement and Logistics. D uring the long vacation, I had the privilege to work at the procurement department of L’AINE services. I must say I learnt a lot of things during the short period I was there and I didn’t leave there the same.

Esi Amissah-Arthur

“L’AINE S ervices L imited makes the process of finding an internship much easier. Every summer internship has been wonderful. I’m truly grateful for the opportunities for work experience and networking. I gained skills in marketing, some finance and customer relationship management as well as analytical skills, which have proven to be most beneficial. O ne cannot go wrong with L aine’s B ridge the G ap Internship Program!”

Ted Asare Otchere

Shortly after my assessment, L’AINE S ervices offered me an internship at D elta A irlines Ghana. A side from personal development, I was able to learn new skills to add up to my field of study. T he B ridge the G ap internship program also prepared other students and me to match the requirements of the corporate world better. With unfeigned assurance, I am pleased to recommend L’AINE reputable services to everyone.

Eunice Daikie Antonio

BRIDGE THE GAP is a program of L’ AINE S ervices limited that is organized annually to give university students the opportunity to work with corporate organizations. T he program seeks to bridge the gap between academic work and the working world and also help them make practical use of what they are taught in their various institutions of study.

T hrough the BRIDGE THE GAP program, I have been given the opportunity to work with Millicom Ghana( T igo) now A irtel T igo in 2017 and also with L’ AINE Human R esource C onsultancy (HRC) in 2018 For the periods of my internships in both organizations, I got to learn the importance of teamwork. I also learnt to be proactive, to work with effectiveness, and speed. T he

internship program has helped me build a lot of networks with a variety of people of which I’m still in contact with regularly.

For my internship with T igo, I learnt how to sell services and how to get new client, as well as get existing customers in constant communication and engagement to find out their problems and help get their problems addressed.

For my internship with L’ AINE HRC, I learnt how interviews are conducted, what employers are looking out for from prospective job seekers and also how to structure your Curriculum V itae (CV). I can say that through the B ridge the G ap Internship program organized annually, I’ve gained a bit of working experience and also learnt a lot.

I would recommend L’AINE S ervices to organizations out there who are yet to patronize their services and not just because it gave me new skills and knowledge, but also because they know how to engage their clients and keep in touch just to know what they can do to improve their services and relationship with you. L’AINE is not only interested in your problems as an organization, but also in how you can make your organization the best it can be to your customers and your employees.

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innovations in the world of work

L’AINE has received numerous local and international recognitions and awards for our sterling contributions to the world of work.

years of championing