8
ways
Quality cleaning save you money Best practice guide
Fresh thinking in cleaning
TM
The old adage “Prevention is better than cure”
In this guide we want to demonstrate how paying
not only applies to the wellbeing of people –
a small premium for top-quality contract cleaning
something we know a lot about – but is equally
will deliver substantial savings in the long run;
applicable to maintaining the fabric of a building. from reduced maintenance costs and increased Julius Rutherfoord are award winning cleaners with experience of managing some of London’s
staff productivity, to improving your brand image and reducing energy consumption.
most historic and prestigious buildings.
To learn more, read on or contact us. Telephone:
or email us:
or visit :
020 7819 6700
bestpractice@julius-r.co.uk
www.julius-r.co.uk
find us on
Everything Lasts Longer You move into your new office, or you’ve just been through an arduous and costly refit. Your plush new carpets still have that fresh new smell, or perhaps you have expensive wooden or marble flooring. Would you be happy for them to last 10 years, as guaranteed by the manufacturer, or would you want them to last for 20, or even 30 years and beyond? Research shows that by investing a further 10% in your building’s cleaning and maintenance, you can extend the life of your assets by as much as threefold; saving you money in the long-term, as well as saving natural resources.
Fast fact:
With neglected maintenance, new carpets can need replacing in as little as 1-3 years. White Paper - True Value of Cleaning – ISSA, 2012
1
It Improves Productivity
2
The productivity of employees can be affected by a number
Working environment – Most people would agree that
of factors. No one is claiming that cleaning will solve all of
working in a clean and orderly office will lift their mood, and
your employees’ woes. However, there are a number of ways
research has proven a positive impact on productivity. When
in which your cleaning contractor can improve morale and
a company takes pride in its premises, staff feel cared for and
productivity:
respected and that will in turn increase their pride and respect
Allergens – Dust, pollen, and chemicals can cause allergic
for your business
reactions in some people, causing them ill-health, and therefore reducing their productivity. Regular dusting and vacuuming will remove pollen and dust, the most common causes of allergic reactions, and the use of modern dry cleaning techniques and, where detergents are necessary, the use of chemical free alternatives can prevent chemical allergies.
Fast fact:
94 per cent of customers polled said they feel more productive in a clean workspace, with 77 per cent stating they produce higher quality work in a clean and organized environment. Online Survey - Staples Advantage Canada, September 2013
IN
OUT
It Reduces Staff Sickness Your colleague has called in sick again. Or worse still, has insisted on coming in to work despite being ill, and proceeds to cough germs across the desk at you the week before you are due to go on holiday. Workplace sickness is a strain on everyone, and bad news for business. Coughs and sneezes may spread diseases, but so do germ infested keyboards, phones, door handles, and kitchen surfaces. Norovirus, colds, and flu can sweep through an unclean office like wildfire. Simply by improving the quality of your cleaning, you can drastically reduce instances of staff sickness. A clean office has higher staff attendance, fewer sick-notes, and fewer stress related illnesses to boot!
Fast fact:
98% of workers are affected by minor illnesses each year‌ good cleaning protocol reduces the probability of infection from colds and flu in the workplace by about 80%. Workplace Wellness Intervention Study Kimberly-Clark, October 2013
3
It Gets Things Right First Time Unfortunately, many cleaners are often poorly paid, poorly trained, and undervalued. This may be how some contractors save a few pounds, but does your organisation want to be associated with such practices? Apart from the moral dilemma, unmotivated cleaners are more likely to underperform and it is common for there to be a high turnover of staff, leading to an inconsistent and unreliable service. A professional cleaning company with adequate staffing levels, the right equipment, the right training and fair pay rates will give your cleaners the time and motivation to do a thorough job, first time.
Fast fact:
Engaged employees are 18% more productive and 35% more efficient Engage For Success - Bruce Rayton (Univ Bath school of management), 2012
4
It Helps You to Retain the Best Staff Recruiting and training the best staff costs time and money. Just like clients, it is more cost effective to retain an existing employee than to recruit a new one. Employee expectations are changing. Almost half of employees would change their job for a better working environment, even if their role, salary, and other benefits remained the same. Losing good staff creates a knowledge and experience gap, putting you behind your competition. Simply applying a little more quality and time in the appearance and cleanliness of your premises can go a long way to improving your employees view of your company.
Fast fact:
Replacing someone within a position can cost up to ÂŁ30,614 HR Review, Feb 2014
5
Keeps Utility Bills Down
6
Traditionally, office cleaning tends to occur outside of working hours, when everyone else has gone home. Whilst this daily act may appear miraculous, night time cleaning consumes several extra hours’ worth of lighting, heating, and security personnel each day, increasing utility costs by as much as 30%. The option of cleaning during office hours may destroy the cleaning illusion, but it ensures a fast responsive service;
BILL
reduces complaints, as colleagues see the work being done; and saves money on your utility bills as you only need light and heat during core office hours. A specialist cleaning contractor can tailor their service delivery around your needs and suggest novel solutions, such as daytime cleaning, to help save you money.
Fast fact:
Lighting an office overnight wastes enough energy to heat water for 1,000 cups of tea. Creating Awareness Campaign - Carbon Trust, Dec 2013
YOU SAVED
30%
There When You Need Them Most Emergencies such as leaks & flooding, or even broken glass, can not only cause further damage if left unresolved, but can also pose serious health and safety issues and lead to accidents and injuries if not dealt with quickly and correctly. Dealing with such eventualities swiftly is not only advisable, it forms part of your responsibility as an employer. A cleaning company that is local and is prepared to go above and beyond the minimum contracted requirement will be at hand to assist when you need them most, and reduce the impact of these emergencies. CAUTION
Fast fact:
23,600 reported workplace injuries caused by slips, trips, and falls in 2012/2013 RIDDOR Report - HSE, 2014
7
Asset & Employee Protection
8
Nobody is infallible, which is where insurance comes in.
A professional contractor should take all possible measures to
When appointing a cleaning contractor, don’t just check for
ensure peace of mind where its staff and reputation, and its
professional indemnity insurance, but also fidelity insurance,
client’s property and possessions are concerned.
protecting you against criminal activities. That said, there are measures that can be taken to mitigate the risk of damage, wrongdoing, and theft. In the cleaning industry, training and staff security vetting are the two best ways of avoiding these occurrences and too many cleaning companies do not take adequate measures.
Fast fact:
Julius Rutherfoord carries these levels of insurance: Employers Liability:
£10m
Public Liability:
£10m
Employee Fidelity:
£1m
Professional Indemnity: £100k Loss of Keys:
£100k
CALL 020 7819 6700
Summary For over 20 years, Julius Rutherfoord has been providing high quality cleaning services across London. We strongly believe in the benefits of well trained and motivated cleaners and strive to always deliver exceptional
Brought to
cleaning to all of our customers. To learn more about Julius Rutherfoord’s award winning cleaning service, or any of the points raised in this guide, please contact us.
Fresh think in
you by
g in clean
ing™
To contact us CLICK HERE Telephone: 020 7819 6700 or email us: bestpractice@julius-r.co.uk or visit : www.julius-r.co.uk
find us on
Julius Rutherfoord & Co Ltd, 12 Ingate Place, Battersea, London, SW8 3NS Telephone:
or email us:
or visit :
020 7819 6700
bestpractice@julius-r.co.uk
www.julius-r.co.uk
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