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Wonderfu l wedding gifts worthy of Wills’ and Kate ’s big day

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11

Find out more about MITIE Stars Awards on page 22!


Editor’s shout

Contents 01 Editor’s shout 02 Feedback frenzy 03 MITIE good causes 05 MITIE feature: MITIE life on tour 07 Diversity week 09 Healthy pursuits 11 MITIE tips: Customer service 12 A day in the life of… Ian Farrell 13 MITIE schemes 15 Shop: Wedding fever 17 Regional events 18 Postcard from... Brattvåg, Norway 19 Bulletin board 21 MITIE’s Got Talent 22 MITIE Stars Awards 23 MITIE achievements 25 Big shout out 26 Coffee break: MITIE mastermind and sudoku 27 60 seconds with... Sarah Proven If you have finished reading this magazine why not pass it on to a friend or dispose of it in your recycled paper waste. Thank you. Designed by luminous.co.uk Printed by MITIE Document Solutions

Kirsty Barnet, MITIE life Editor

We’re back! And once again we’re cramming as many of your magnificent stories into the mini mag as we can! This time round we’re discovering what went down at MITIE’s first ever diversity week, and putting the spotlight on some new faces in the MITIE team. Flick through to our ‘postcards from…’ feature on page 18 for more on MITIE in Norway! And see page 12 for an incredible insight into the team in Ireland. And as always we’ve been inundated with amazing anecdotes on what you’ve been getting up to whether for a good cause, or just for fun! Remember, if you’ve got a tale to tell, emaill us at mitielife@mitie.com. You can also find out more about MITIE on:

Dear MITIE life, I’ve recently returned from a tremendous trek of the Himalayas, and wanted to share my amazing adventure with you. I’m a massive fan of mountaineering and have previously participated in climbs in Peru and The Alps to prepare myself for this enormous challenge. Through various other charity works I’ve managed to raise nearly £3,000 for our registered charity Christies and I’d like to say a massive thank you to all my colleagues for all their support and generosity. I’m now looking forward to my next challenge, a 600 mile cycling trip in the Baltics! Yours sincerely Andrew Armstrong

Finance Manager, Technical Facilities Management

001 01

STA

LETTER R


Little guide to being MITIE – coming soon The new and improved little guide e to being MITIE will be arriving at an office near you very soon! The guide is a great reference to all things MITIE; whether you’re chatting to colleagues, friends orr clients, you’ll find all the answers you’re looking for here. So keep your eyes peeled and let us know w if you need more copies by emailing branding@mitie.com.

A new buzz in town

Send us your yo star letter

Post to: MITIE life, Ground Floor East, Cottons Centre, Cottons Lane, 47/49 Tooley Street, London, SE1 2QG

100% 100% 80%

of you think that the stories in the last issue were good or OK;

The litt l to bein e guide g

off y o you LOVE that MITIE life is d delivered to your door;

THE MAGAZINE FOR MITIE

PEOPLE ISSUE 5

Our world. Your John Cridland, urges British CBI Director-General, businesses to go for it!

MITIE life’s sister publication, ‘buzz’ is now available in a brand new online and interactive format. Please visit: www.mitie.com to take a look.

win £20

Feedback frenzy

futu re

o you always read MITIE life. of But... B 5 5% of you downloaded MITIE lilife from www.mitie.com. As w we become a more sustainable b business we’d love for more of y you to visit the online version. Results taken from those of you who completed the feedback section found at the back of the publication for issue 10.

Internal vacancies If y you’re ou’’r ou ’re lo llooking ook oki kin ing to ing to progress your career with MITIE, whether for your next step up, or a different career altogether – then check out the internal vacancy site now via MiNet or at

iinternalvacancies. int in nte ternal tern alv lva mitie.com. If you would like to find out more about our international opportunities with RollsRoyce in Europe then please email sharon. gibson@mitie.com.

02


GOOD CAUSES Whether it’s it’ att work or at home, nothing makes us more proud than MITIE people making a difference to people’s lives. on Frazer Perry-J

Valentines victory

es

Danielle Darracott

Cupid’s arrow arrived at MITIE in Milton Keynes in February. Our love-struck security specialists organised a heartthrob sweepstake and raised £50 for or the British

Rich a rd Pen

Heart Foundation. Steph Sordillo was left celebrating after successfully selecting heartthrob, model movie star Megan ‘The’ Fox. How love-ly!

ny

Caring for the community Supporting S upporti ting M ti Merlin erlililin H Housing ousiing S Society ociiety t with ith a makeover of Kingsmeadow Community Centre in Bristol, our talented property management tradesmen provided bucket loads of free paint and training for the young children on the project. The result? A brush stroke of magic!

Marathon men… MITIE man Lee Sadows Sadowski kii and hi his is ffriend riend i Gary Tomlinson have set themselves a huge challenge. They aim to complete 2,000 km in 200 days to raise some pennies for Leukaemia & Lymphoma research! So far they have completed 1,186 km and have raised £1,130. Nice work fellas!

03

Tache-tastic! It was a tache-tastic November for our waste team who witnessed Justin Chave’s glorious goateegrowing effort for Movember. For those that don’t know, Movember’s a month long event where men commit to growing a Magnum-esque moustache to raise money for prostate cancer. Justin raised a sensational £627 and treated his top lip to this heavenly handlebar!


Ca g a Calling all you u MITIE E special people! sp pe ple!

School’s out Mighty generous Mustafa Gore from security has spent the past nine years donating his dosh to help build a primary school in Uganda. The school opened its doors in February and currently has 160 pupils. We’re in absolute awe of Mustafa who’s managed to make miracles happen for underprivileged kids from financially challenged families.

Mustafa wants to develop the school so students can continue studying at secondary level now, and would like to say a special thanks to his supervisors for their support. p

Nath an Boxa ll

Ken-ergy strikes again! MITIE MITI MI TIE TI E en ener energy ergy gy sspecialist peciial alilist ist Ken Heaton, known to his colleagues as ‘Ken-ergy’, has been delivering some excellent ecoassemblies to primary and secondary schools across the northern regions. The interactive insight has helped to raise awareness amongst school pupils on how they can change their behaviours to help contribute towards a ‘greener’ and more energy efficient planet.

Sally Bear

Tina Starbuck

Ga ry Cro nin

Fiona Handsford

House of love

Our O ur canny co contract ntra t ctt administration team in Portsmouth have raised a terrific £700 for MITIE’s southern regional charity, Naomi House Hospice. The team held three fantastic fundraising events in their office for the charity including a cake sale and a market stall selling Christmas treats. Some of the team also took part in the annual Clarendon Way Walk between Winchester and Salisbury last year to help money for their chosen charity. raise m A mighty big congratulations to the team. Check out more great MITIE stories

on the MITIE life page on the intranet.

04


MITIE life on tour! itius Kirsty in Maur

0 year old ll’s Nan) our 10 re Ty in ev (K a, Ev Ev (a (amazing!)

W ’ ecstatic We’re t ti th thatt so many of you have helped make MITIE life a massive global hit! Check out all of our MITIE life on tour pictures on our intranet! 005 05

reader

Stephanie in Vietnam

Bob in Marrakesh


luf Lynn in Maga

Douglas a nd in Lithuania Liam

Stephen at the Taj Mahal

Catriona in Vietnam

Masood in Moscow Christopher in Gran Canaria

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DIVERSITY WEEK

n o ti c u r t s n o C in ls ir G – Why not? The year The Th e 9 girls at Fred Longworth High School in Manchester were encouraged to try their hand at painting, plastering and roofing…

Moving on up

07

Romeo Effs, Group Supply Chain Manager

We hosted a ‘moving up the corporate ladder from an ethnic perspective’ roundtable discussion in London. Hosted by our supply chain manager, Romeo Effs, the discussion focused on the best practices and attitudes ethnic minorities need to have and excel in, in order to climb the corporate ladder. Speaking about the success of the session, Romeo said: “The success of today’s meeting is an encouraging step forward for MITIE. Attendees ranged from administrators to senior managers, but everybody showed the same level of ambition and enthusiasm.”


Supplier forum day We invited some of our top suppliers to a supplier forum day which was kindly hosted by Vodafone. Our suppliers got together to share innovative ideas and fantastic fresh thinking, and to discuss the importance of diversity in the supply chain.

Our Graduates

Diversity D iv Week round up

At M MITIE, we believe that our continued success is a result of the collective experiences, talent, perspectives, cultures and attributes of our people. That’s why from 7 – 11 March 2011 we hosted our first ever diversity week to celebrate what makes MITIE different! From gender and disability workshops to presentations from exterior specialists and our own people from across the business, everyone got involved to deliver inspirational messages at sites across the UK. 08


HEALTHY PURSUITS With that new year’s resolution of fighting the fat firmly out the window, why not take inspiration from our fellow fitties from across the business?

At their peak

Glen Hooper

L-R: Neil Chapman,Darren Holder, Sue Weir,Tony Hornthornthwaite, Rob Brown, Paul Millington, Christian Richardson, Neil Charlton.

Da nie l Mill

Looks like lots of you are enjoying the high life and testing yourselves in the Three Peaks Challenge! Our property management peeps completed the climb

Scott Evemy

and raised a mountainous £1,700 for Cancer Research, NSPCC and Support our Soldiers. And our energy enthusiasts were also up for the challenge, raising £900 for a local hospice.

Knock ‘em for six An energetic electrician

Adrian Nel from our client services team is crazy about cricket. Bowled over at an early age, he played semiprofessionally in his home country of South Africa, and is now flashing his fielding skills for a First Division Club in Ipswich. In the off-season he can also be seen batting a few balls in both the National Indoor Cricket League and the National British Open! Howzat then!

09

When Tony Thomson-Hill W ttold o friends and family he a vacation with ffancied a a difference, they didn’t he was gearing up rrealise e ffor o a 45-day bike ride! Tony’s amazing adventure across America a up a tyre-ing 3,360 rracked a

miles; cycling all the way from the city that never sleeps, across 13 states to San Francisco. Pedalling past many places of interest, Tony had a bmxcellent time and would highly recommend it to everyone!


Star trek Michelle McClean Eilee n Hegarty

Ca ro le M c C u lla g h

Gillian Pugsley

Well done to wonderful walker Gillian Pugsley from our cleaning team, who recently swapped her high heels for hiking boots to take part in a 100km trek. Gillian and her star fleet, the ‘MITIE long way’ team completed the challenge in a step-tacular 15 hours and 55 minutes, and raised a supernova £3,000 for Oxfam, the Ghurka Welfare Trust and the Army Benevolent Fund.

Sarah Hughes from our asset management business took part in a 3-hour body combat marathon in aid of Great Ormond Street Children’s hospital (GOSH) For those that don’t know, body combat

When the going gets… Great! An dre w Be llen ger

Andrew Bellenger from our technical facilities management team took part in the Great South Run in October, and raised a superb £700 for Parkinsons UK.

Nic ky Belle ng

er

Andrew completed the 10 mile marathon in a magnificent 1 hour and 56 minutes, and has high hopes of trouncing his time this year!

What a belter! Kung Fu fighting combines cardiovascular training with martial arts moves designed to improved strength and fitness. With 150 conscientious combat-ers taking part a great effort was given by all to raise some cool cash for GOSH.

MITIE’s Paul Wainwright kickstarted his career in martial art Shotokan a tremendous 36 years ago, and even runs his own club! Last year Paul punched his way to the final four of the World Championships in Athens, and is currently eagerly awaiting the European Championships in Budapest in May. We think he’s in with a fighting chance of victory!

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MITIE TIPS: Customer Service

Victoria Lambert, Catering

Victoria Lambert one of our catering colleagues has V collected a smashing 72 MITIE Stars nominations for c the th sensational service she delivers to our customers at a Rolls-Royce in Derby every day. Super-star Victoria shares her top tips on how to make your customers smile. m

1. Always greet the customer first

First impressions count. Make a long and lasting impression by greeting your customer in a friendly you see them. y manner as soon as y

2. Treat your customers as you’d like to be treated yourself There’s nothing worse than shoddy service! Always think ‘how would I want to be treated?’ and treat people in that a way. ay. Service Se ce with a smile s e iss always a ays a winner e too! oo!

3. Listen to your customer and respond to their feedback Make an enormous effort to listen and understand what the customer’s saying to you. Give each and every customer your undivided attention. undi un divi vide ded d at atte tent ntio ion. n.

4. Identify and anticipate your customers’ needs Ask questions so you understand their requirements. The more you know your customers, the better you become at anticipating their needs. Communicating regularly is really important. And keep it simple too.

5. Make your customers feel important and appreciated. They will keep coming back. Treat customers as individuals. If you know their name, use it… it adds a personal touch and makes them feel like you really care.

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A DAY IN THE LIFE OF...

Ian Farrell

MITIE Operations Manager – Vodafone Facilities and Energy

It’s been non-stop since we expanded our facilities management contract across the Republic of Ireland, and today’s going to be no different… First up is one of four client site visits at Vodafone’s flagship store in Dublin. Alan Sherlock is our facilities manager here, and today we’re discussing a leak at the property with our building contractor. Luckily, our innovative technology enables us to pinpoint the leak immediately and put a plan in place to repair it and renovate the damaged basement without any disruption.

Now on to our monthly meeting at the data centre. Philip Hogan leads the meeting, reviewing the mobilisation of the contract and giving us a heads up on QHSE. The relationship’s blossoming thanks to the flexibility and determination of the site team, plus we’re already earning extra project works, which is excellent! Following a drive to the main call centre in Dundalk, we arrive on site to discuss health and safety plans for a major construction project with site manager Oliver O’Connor and the client’s health and safety

manager. While we’re here we give a warm welcome to our newly TUPE’d cleaning team. And to round off the day we dial in to our weekly ops meeting via video conferencing in Vodafone’s corporate HQ. Pat Doyle leads the call as we plan our upcoming projects and discuss the adventures that lie ahead for the operations team. It’s very busy here at Vodafone in Ireland. We thrive on keeping busy and do our best to deliver brilliant customer service on a daily basis.

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CHEMES SC TIE S MIITIE

MITIE Rewards N Now bi bigger and db better tt than th ever before, there’s currently rently over 9,500 of us using MITIE Rewards to save money ey on our shopping. If you’re not already dy taking advantage off this terrific scheme, what at are you waiting for? Simply log og onto www.mitierewards.co.uk, .co.uk, call the helpdesk on 0845 299 4181, or text ext ‘MITIE’ followed by y your name to 88802.

Child’s play A you a parentt and Are d paying i lots for childcare? Why not enrol on MITIE’s childcare voucher scheme and make some exceptional savings? For more information, visit www.childcarevouchers. co.uk, call 0800 247 1233 or speak to your payroll team.

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MiIT Everyone E Ev Ever ver eryo yone yo ne with wit ith h ac acc access ce to the MITIE network ce can now use this wonderful web portal to register requests and track progress of tickets online. To access MiIT just open a web browser, type miit into the address bar, press enter and up pops your very own MiIT portal. Contact our IT intellectuals at it.servicedesk@mitie.com for more information.

Saving energy‌ should be second nature We’ We’re W e’re ext extremely tremely l excited about our new energy campaign. Launched to help us achieve a 15% reduction in energy across our offices by 2013*, our splendid Second Nature programme sets out some simple guidelines for us all to follow‌It’s nothing too strenuous, and it’s really nothing new to what we’re already doing at home. Check out the posters pinned up in your offices, and if you want to know more email greenteam@mitie.com.

second

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Saving energy should be second nature...

* based on 2010 measures

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SHOP Recycled glass water carafe £10.00, House of Fraser 10% off in store or up to 7% Cashback

Wedding fever With Kate and Wills’ nuptials nearly here, we thought it’d be royally rude not to give them a mention in the magazine! Check out some of our favourite wedding gifts which can be purchased via MITIE Rewards.

Lastminute.com 10% Cashback Red Letter Days 13% Cashback

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8 inch Digital photo frame £29.99, play.com up to 7% Cashback

Personalised wedding plate £14.00, find-me-a-gift.co.uk 10% Cashback

Cutlery from £25.00, Debenhams 10% off in store or 4% Cashback

Personalised champagne and flowers £29.99 & £19.99 Interflora 10% off in store or 6% Cashback

Toaster £10.49, Homebase 1.5% Cashback and 7% off in store

Ball and chain chaiin key ring £6.99, Findmeagift.com ndmeagift.com 10% Cashback hback

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REGIONAL EVENTS Easter is fast approaching and we have been researching a few fun events that you, your family and friends can enjoy to make this holiday ‘eggstra’ special! For more information simply visit www.eastereggtrails.co.uk North West

Formby: Search the sandy coastline to find extra special Easter eggs! Location: Victoria Road, Formby, Liverpool, L37 1LJ.

North East

Nostell Priory and Parkland: Explore the grounds of this magnificent manor house to make sure you get an Easter goodie! Location: Doncaster Road, Nostell, near Wakefield, Yorkshire, WF4 1QE.

West Midlands

Hidcote Manor Garden: Get involved with the Easter egg trail and face painting at the grand gardens at Hidcote Manor! Location: Hidcote Bartrim, near Chipping Campden, Gloucestershire, GL55 6LR

East Midlands

Belton House: Be quick to search the deer parks and the brilliant Belton House grounds to find your Easter treat! Location: Belton House, Grantham, Lincolnshire, NG32 2LS

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South East

Winkworth Arboretum: Pack a picnic and take a walk around the wonderous Winkworth Arboretum to get your Easter prize! Location: Winkworth Arboretum, Hascombe Road, Godalming, South and South East, GU8 4AD

South West

Brownsea Island: Bursting with adventure Brownsea Island will play host to an exciting Easter egg trail! Location: Brownsea Island B Shed, c/o Haven Ferry Shop, Sandbanks, South West, BH13 7QJ

Ireland

Farmleigh House and Estate will play host to two days of Easter family fun with a highlight being the Easter egg treasure hunts. Location: Farmleigh House and Estate, Farmleigh, Castleknock, Dublin 15, Ireland. For more information visit www.farmleigh.ie/ Events/Title,15554,en.html

Scotland

Ben Lomond: Begin your Easter ‘eggstravaganza’ at this breath taking location set in the Scottish highlands. Location: Ben Lomond, Rowardennan, By drymen, Argyll, Stirling & The Trossachs, G63 0AR.


TRAVEL

Postcard from...

Brattvåg, Norway Endre Pickard, an administrator from the Rolls-Royce 1team in Brattvåg, gives us a few words on what’s new in Norway!

Endre Picka rd As well as his family and friends, Endre counts the Norwegian people and the distinguished ‘four seasons’ as the best things about living and working in his home country. “Even though we have dark cold winters, the guaranteed summer sunshine makes living here really enjoyable! Knowing that you can enjoy a nice cold drink outside overlooking the sea in the summer is great!” What’s it like to work for MITIE’s Rolls-Royce team, 1team, in Norway? “I love the diversity. Everyday is different! Whether it’s communicating with clients or other MITIE people the variety is great!”

What would you say to somebody who is thinking g about joining MITIE 1team in Norway? “I would definitely recommend it. The job is challenging but there are skilled people around you wherever you turn! MITIE is still in the start-up period in Norway but I’m excited about growing and providing ng an exciting environment for employees that want to join!” n!”

I would definitely recommend it! 18


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Got a wacky story you want to share with everyone at MITIE? Contact mitielife@mitie.com

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l Our c d Cole is kin to music. s e Wahe en it come ot at h h w ming das deal ven ha rapper, for sse e s ’ e a H m as re’s po stardo Peter And ecords! r f part o of his hit lyrics e n ve of ow o l on o a d n d’s ha e, and Wahee e was littl ime spinning h t J since his spare as a D s s g d n n o e sp es vourit his fa on clubs! d in Lon

d the Top Gear tea m… Forget Jeremy Clarksoneanour very own driving we’re proud to introduc ger David Rees-Jones. dyna mo, contracts mana e of six European countries David tackled the terrains4x4 rally for Help the in 10 days in a fabulousfour-wheeled drivers, Heroes. With 42 other tre mendous 2,500 miles the roadies racked up a able £100,000 was in total, and a four-midd unded soldier’s charity. secured to support the wo

The Ree s-Jo nes family at the Eag Nest in Germa ny, the fina l des les tination

When en he’e s no not ea earn rnining a liv liliviingg as ann elelec ectr triciciaiann,, seerriaial sh show o w o r rg g anisiser an er Mikike Baililey frfroom m teecchn ey hniccaall faaccililiti ititiiees maanna n a g ge e men e n nt chhaaiirm t i s maann of To Torbbay ay’s car arniniva val co commitittteee!e! Ever ery ye yeaarr Mikike’e s ta task s k e ed d w itth tr treaatit ngg thee peop pe oplele of Paaiig ignt nton on, TToorrqqquua uay an a n d Brixxha ttoo a ninineha m e-day eennte tertrtai a i n nm m en n t e ex x t tr r a av vag agaannza iinnclluddining ffaaannnttassti za, ic fifirire reworkk disispl p l a ay y s s, crrea , a e ttiivive n nd d ve car arniva val pr p occessiionns!s! The he se sens nsat atioiona nal sh show ow alw lway ays eexxcceeeedds exxppeect ctat atioions ns andd maannag a g e es s to ppuullll in pl off pro plen enttyy rofifit fit fo for thhe lloocal co commun unitity an and cchhar arititieies.s.

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MITIE’S GOT TALENT

X factor watch out...! MITIE’s top talent competition is getting bigger and better every year and the 2010 series came to a close with a showcase of six sensational acts. Rock band Blemish were crowned winners ‘Congratulations!’ goes to our other with their catchy crowd pleaser, ‘Coming fantastic finalists, Teneeka Fothergill, around.’ MITIE man and lead guitarist, Debra Bridgewater, Hayley Collier, John Martin said … “What a mind blowing Majda Rogers and Anthony Cox . experience. The atmosphere was electric.” If you’d like to take part in the 2011 competition all you need to do is text the talent hotline on 07979 702207 and one of the team will get back to you.

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MITIE

Our people are at the heart of our business and MITIE Stars is our way of saying ‘thank you’ to our people for a job well done. With an impressive 1,385 nominations from clients and colleagues for season 4 of the scheme our stars continue to smash records for their passion and commitment to their jobs at MITIE.

Marc Mann, an engineer from our PFI team, shone as our top star for 2010. Marc’s quick thinking and selflessness saved a life in a very dangerous situation.

“It was quite overwhelming. It still doesn’t feel like I did anything out of the ordinary and I can’t believe I won. MITIE Stars has definitely changed my life; taking my family on holiday and being able to have a new kitchen is not something I thought I’d be able to achieve in such a short time period.”

Calling ng ga all you MITIE pec al people! e! special To o nominate omi email: nominate@mitiestars.co.uk estar call: 0845 408 4065

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MITIE ACHIEVEMENTS e! What a brilliant bunch we have her Let’s find out more…

Listen-up Lord Sugar! Awesome apprentice Sean Hughes sparked interest at top training provider JTL’s South West regional awards. Sean was all smiles as he sealed the runner up prize and got his hands on a presentation plaque and a fabulous £500 cheque! That’s an achievement even Alan Sugar would be proud of!

On the House

Piping hot! Caris Henry from our property management team has reached the final of the Young Leader in Housing award. Caris has played a key role in getting contractors to support the Nottingham Caribbean Carnival, helping to secure a terrific £10,000 worth of funds. Way to go Caris!

MITIE MITIE MITI E plumb plumber l ber JJonathan onath than Theobald scooped the BEST/HVCA Outstanding Achievement Award in December 2010. Paying tribute to the truly talented young engineers, jovial Jonathan was a worthy winner for his incredible determination and wonderful willpower p to pass his NVQ Q level 2 qualification.

Landing on their feet! It was glory for our Gunwharf Quays’ guys at the Land Securities People in Action awards. The team took home the Exceptional Response award for their clever interception of a credit card fraud scam!

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And if landing this award wasn’t good enough, they also knocked up a MITIE Stars nomination each for their brilliant customer service.


Star pupil

Gongs galore!

Jo Joanne oan anne ne Broadbery Broad adb dbe bery ber ry from fro rom m our our facilities management team in Chorley shined at this year’s North West Society of Chartered Accountants Accountancy and Business Awards. Joanne clinched the coveted Accountancy Rising Star award for her incredible can-do attitude and wonderful work ethic.

M ark Morga n

Centre of excellence

From left to right: Mick Owens, Terry McNamee, Sarah Fane, Peter McCreith and Mark Harrison.

Alison Reid

To ny Sheeh a

We’ve got some top talent in our technical facilities management division. Mark Morgan was the first MITIE person to secure the Trafford Centre World-Class Service award. Judged by the senior management at the centre, Mark won the award two months on the trot for exceeding customer expectations! Excellent ellent stuff!

The real deal The sublime success ess off our Real Apprentice scheme continues. Beating off terrifically tough competition at this year’s BITC European

n

Our security specialists have done sensationally well at this year’s BSIA awards. Steven Peace, a supervisor at UBS, scooped the Service to Customer award for the London region, and the Royal Liver Building team were rewarded with Best Team for the North West. They’ll now be put forward for the national awards announced in July.

Ja ne Ja m es Ste phe n Ba rthorpe Employee Volunteering awards, the sensational scheme, run by MITIE’s Jane James was crowned the overall European winner. Incredible news!

Steven Pea ce Please contact jane.james@mitie.com if you’d like your business to take part.

24


BIG SHOUT OUT

Congratulations Mrs. Lima!! Cong Co C ong ngra ratu rat ra tulations to Mr and Mrs tu

TTh hiiss llittle iittl it ttl tle le lla lad ad dy y is the beautiful This lady Betty Rose, daughter of Kevin Tyrell.

Amie Smith and new husband Keith on their happy day. After a fabulous 15 years, Maureen Hanson has bid a final farewell to MITIE.

Baby Oliver, sleeping eping epi piing beauty bea b eau ea uty u t of Andrea Martinowskas Ni Niome LLucjan tying the knot with husband Gavin in Brisbane.

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We’re d delighted li ht d for our CEO, Ruby McGregor-Smith who recently received an honorary doctorate Steve Townsend who’s just by Kingston received a long service University’s Faculty award for working at one of our PFI schools for 25 years. of Business and Law.

e chap h iiss Dominik Dom This little Dyers, son of our very own Eva Dyers.

Baby Tarik, B bouncing b baby boy b of Ana Leis o


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26


INTERVIEW

60 seconds

Ca g a Calling all you u MITIE E people! sspecial sp p pecial pe ple! le Go to page age 22...

with… Sarah Proven

Apprentice Painter, Scotland

Why did you choose to do a painting apprenticeship? I love painting and design and thought that it’d be perfect to combine the two.

W What is the most adventurous thing that you’ve ever done? th I love lo roller coasters and the most adventurous thing I’ve m ever e v done is go on the Sky in Blackpool. SScreamer c

What is your favourite thing about bout utt living and working in Scotland? It’s where I was born and where I grew up so it’s very much home for me!

Which W h celebrity would you y o most like to meet? Allan McGregor, he’s Alla goalkeeper. a great g

Go on have a go!

W What would your ideal weekend be? id It’d be spent with It my mates. m

IIt’s t’ not only Sarah that’s passionate about painting…we also have two a other fantastic female apprentices, o Sarah Robb and Megan Simpson, Sa doing a dandy decorating job on their d painting apprenticeships in Scotland.

If you fancy being featured or know someone who would be perfect for the challenge email: mitielife@mitie.com


NAME: MITTIE E BU USINE ESS: ELE EPHO ONE: TE ADDRES SS: PO OSTCO ODE:

Post your feedback answers, mastermind and sudoku to: MITIE life, Ground Floor East, Cottons Centre, Cottons Lane, 47/49 Tooley Street, London, SE1 2QG 01 Do you read MITIE life? Always Sometimes Never 02 What did you think about Issue 11’s stories? Good OK Poor 03 What did you think about Issue 11’s design? Good OK Poor 04 Do you show other people in your household MITIE life? Always Sometimes Never 05 What section of MITIE life do you enjoy reading the most?

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07 If you had a story to tell would you contact MITIE life? Yes No I don’t know how to 08 What else would you like to see featured in MITIE life?

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