The Seven C's of Communication David S. Chang
Communication Good communication lies at the heart of any relationship, whether it’s business or personal. Without the ability to properly communicate, humans would have trouble conveying their wants or needs to each other.
Be Clear
Whenever a sender is conveying a message to a recipient, there should be as little ambiguity as possible. A successful message is received exactly the way it was intended.Â
Be Courteous Being an active listener is something that cannot be understated. Your audience needs to feel just as validated as you do. Keep an open mind and make sure communication goes both ways.
Be Coherent Keep your points on-topic and stay focused. If you are lost and confused, your audience will be, too.
Have a solid point that is backed by facts. You don’t want to leave things open to interpretation.
Be Concrete
Be Concise Too many words can be just as harmful as having too few. Limit your time to say exactly what needs to be said in order to make your point. The idea is to keep your audience engaged and on-track.
Be Correct
Make sure you are telling the truth and being honest to yourself and your audience.
Be Complete
Include all pertinent information to avoid generating new questions or creating the need for unnecessary future clarification.
thank you! David S. Chang