BSUC20.qxp_Layout 1 11/12/2019 12:43 Page 1
LOCAL DEPARTURES FROM BRISTOL, BATH & SOMERSET • Bath • Bristol • Clevedon • Keynsham • Portishead • Weston-super-Mare
37 years ANd still growing strong
T U O K L OO R
FOR OTIUNG EXCI
NCUERW S IO N S
EX
QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020
WE SELL DIRECT… YOU ENJOY THE SAVINGS BOOK BY PHONE FROM THE COMFORT OF YOUR HOME OR VISIT OUR WEBSITE TODAY!
DavidUrquhart.com ✆08448 717 717 MAKE SURE YOU DON’T MISS OUT! Sign up for our email newsletters on our website NOW! Calls cost 7p per minute plus your phone company's access charge.
BSUC20 CODE CODE
DAVIDLTD., URQUHART (TRAVEL) LTD., 103 EAST STRATHMORE G74plus1LF DAVID URQUHART (TRAVEL) 103 STRATHMORE HOUSE, KILBRIDE,HOUSE, G74 1LFEAST - CallsKILBRIDE, cost 7p per minute your phone company's access charge.
BSUC20.qxp_Layout 1 06/12/2019 17:41 Page 2
QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020 It’s 37 years since we began and we are proud as ever to be delivering the quality and outstanding value that you have come to expect from The Wonderful World of David Urquhart Travel! Look out for our exciting new excursions throughout the brochure this year - we hope you’ll be impressed! A fantastic deal, no matter the budget.
TRAVEL IN STYLE AND COMFORT LOCAL DEPARTURES - EXCITING EXCURSIONS
HAND PICKED ACCOMMODATION EXCELLENT ENTERTAINMENT
We want your journey to be relaxing and this year we will be making sure your holiday starts from your pick up point!
We offer a range of hotels, carefully chosen for their comfort and value. Many of our hotels have a fantastic programme of evening entertainment for your enjoyment. All bedrooms have en-suite facilities, television and tea and coffee making facilities.
All our quality touring coaches have local, experienced drivers, panoramic windows, on-board toilet and most have air conditioning. Reserved seats for the duration of the holiday are allocated as you board. For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.* When you book you will be asked to choose which area of the coach you wish to sit in. Your exact seat number will be advised by your driver as you join the coach.**
As times change, we recognise that your needs may have changed, and we are expanding our ongoing programme of visiting properties and improving standards again in 2020 to ensure outstanding value. Look out for our Warm Welcome awards and of course our Signature Collection: stylish decor, comfortable well-appointed bedrooms, good food and great hospitality. Most include superior quality coaches.
Driver Side Front Seats
A
Front Seats
D
B
C
E
F
Driver
R e a r
Book a holiday in one of our own Hart hotels in great locations in Dunoon, Garve and Strathpeffer and benefit from even more outstanding value. Set amongst some of Scotlands finest scenery, all have entertainment nightly, amazing bar offers (where stated) and no single room supplement. You can also upgrade your stay (see our website for details). You can even book a self-drive break!
Pavement Side
This year we have a large range of new exciting excursions. Spectacular scenery, lively, vibrant towns and cities and popular attractions - all just a short journey away!
Quality, outstanding value, local departures, a great choice of destinations and stress free travel - we think we’ve got it all covered! But, if you don’t see what your looking for - destination, room type or pick up location of your choice - then please don’t hesitate to contact us, we are always looking for ways to improve!
Why bookk with us?
37 years and still growing strong
WE SELL DIRECT
hassle freE H HOLID AYS
Guaran ntee the frontt sea onlly £10PP £10PP
customer sa
SUBJECT TO AVVA AILABILITY ITY
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and fully comply with government regulations to protect customer funds.
Call our friendly Sales Team!
Or simply book online!
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
24 hours a day, 7 days a week, 365 days a year!
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
A deposit of £30 per person secures your booking For Last Minute bookings, FULL PAYMENT must be made at the time of booking. * From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. ** On occasions due to operational reasons an area on the coach cannot be selected, however seats will still be allocated by the driver as you board.
2
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
BSUC20.qxp_Layout 1 11/12/2019 12:46 Page 3
only
2 DAYS 1 NIGHT
£69
DEPARTS SUNDAY RETURNS MONDAY
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
DEPARTURES
bration will certainly This year’s Grand Reunion cele to Britain’s brightest k bac d hea we 'Entertain You' as t away with fellow seaside resort to party the nigh rs in Blackpool. ome David Urquhart Travel cust
NORBRECK CASTLE HOTEL, BLACKPOOL
LIFT
SUPPLEMENTS
£15.00 single room £9.00 per person for Holiday Insurance
16 Feb
£69
2 for 1 Bar
WHAT’S INCLUDED
(conditions apply)
• • • •
One night gala dinner, bed & breakfast 2 for 1 bar for three hours (conditions apply) Welcome glass of wine on the tables Cabaret entertainment from 'Robbie Williams' & the 'Midnight Soul Sisters' tribute acts followed by 'Lionel Vinyl' and a disco in the hotels sparkling ballroom • Travel throughout
Newquay & the Eden Project • • • • •
Three nights dinner, bed & breakfast 2 for 1 bar nightly 6pm - 9pm (conditions apply) Two excursions including entry to the Eden Project Entertainment Travel throughout
INCLUDES ENTRY TO
the eden project
2 for 1 Bar (conditions apply)
Top 5 reasons to visit the Eden Project:
t in 1. The world's largest rainfores captivity with steamy jungles and waterfalls. 2. Cutting-edge architecture and buildings. 3. Stunning garden displays all year round. art. 4. World-class sculpture and way walk py cano t ores 5. A rainf that takes you above the
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
7 Feb
£125
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
DEPARTURES
SUPPLEMENTS
from only
No single room supplement £14.00 per person for Holiday Insurance
£125
21 Feb £129
treetops.
early bird
WHAT’S INCLUDED
SANDY LODGE HOTEL, NEWQUAY The Sandy Lodge is an excellent family run 80 bedroomed hotel in Cornwall's premier resort. There's a bar with a dance floor and a pool table to enjoy a quick game with friends. The hotel also has a heated indoor swimming pool, gym and sauna (small extra charge). You're sure to leave fully relaxed and refreshed. The hotel has WiFi and there is a lift to most floors. Bedrooms are light and airy with: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
LIFT
Llandudno Spring Break WHAT’S INCLUDED
EXCURSIONS
• Four nights dinner, bed & breakfast • Two excursions • Time to explore the charming Victorian town of Llandudno • Entertainment • Travel throughout
EVANS HOTEL, LLANDUDNO This family run 60 bedroomed Evans Hotel has stunning Victorian architecture. The hotel has WiFi and entertainment on most nights, there is a bar, dance floor and also a games room. There is a lift to all floors, bedrooms are traditionally decorated and feature: • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities LIFT
BOOK ONLINE
Chester - Full Day - explore the medieval city of Chester with its 900 year old Cathedral, Roman walls and half timbered houses, Chester is a historical gem. Wander through its cobbled street that takes you to the famous 'Rows' in the centre of town, a collection of shopping arcades in traditional style. Caernarfon & Betws-y-Coed Full Day - explore some of the most historic and picturesque towns in Wales, full of glorious landscapes, charming shops and plenty of heritage.
5 DAYS 4 NIGHTS
VARIOUS DEPARTURE DAYS DEPARTURES
SUPPLEMENTS
from only
£151 Bath, Keynsham
£17.00 single room £18.00 per person for Holiday Insurance
Mon 27 Jan Fri 26 Mar
DavidUrquhart.com
£151 £159
3
BSUC20.qxp_Layout 1 06/12/2019 17:42 Page 4
Scottish Party Break
£119
DEPARTS MONDAYS RETURNS FRIDAYS
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • £1.50 bar nightly (conditions apply) • Three excursions - Oban, Inveraray & Loch Lomond • Nightly entertainment • Travel throughout
from only
5 DAYS 4 NIGHTS
friends and Dance the night away with old with new at the Glenmorag's Ballroom e’s ther tly nigh great entertainment great nothing like it! Good laughs, a up with ting mee fun have ere osph atm from rs ome David Urquhart Travel cust . ntry around the cou
HOTEL UPGRADES AVAILABLE SEE WEBSITE FOR DETAILS
£1.50
SELECTED DEPARTURES
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
SUPPLEMENTS
No single room supplement £8.00 per person for Clyde view £18.00 per person for Holiday Insurance
27 Jan £119 10 Feb £125
Bar
9 Mar £139 23 Mar £139
LIVE MUSIC
(conditions apply)
ENTERTAINMENT
early bird
Monday - Guitar vocalist playing the classics Tuesday - Party Night with Highland Dancers Wednesday - Singer & guitarist playing the classics Thursday - Sounds of the 60s & 70s
GLENMORAG HOTEL, DUNOON This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. This 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar and there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
LIFT
Seaside Star Happy Hour Bar - Torquay from only
4 DAYS 3 NIGHTS
£103
DEPARTS FRIDAYS RETURNS MONDAYS
WHAT’S INCLUDED • • • • • • •
Three nights dinner, bed & breakfast One excursion Happy hour bar nightly (conditions apply) Time to explore the stylish resort of Torquay Time to enjoy Exeter on return journey Entertainment Travel throughout
EXCURSION
seaside Enjoy the good life beside the k in brea ng spri y earl astic fant on the ous Fam uay. the stylish resort of Torq s cliff k chal , ches bea for its beautiful but help t can’ you m, char ide and seas great love Torquay. What’s more, with a and t nigh y entertainment ever you can Happy Hour Bar each evening ay. kaw brea t grea a of sure be
DEPARTURES
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
7 Feb
£103
13 Mar £109
happy hour nightly (conditions apply)
Buckfast Abbey, Totnes & Paignton - Full Day - first to Buckfast Abbey, home to the Benedictine Monks and a retreat of past royalty. In the afternoon, we head to the pretty market town of Totnes to wander and browse the lovely shops before continuing on to Paignton for some traditional seaside fun.
BURLINGTON HOTEL, TORQUAY This family run 55 bedroomed hotel is the perfect place to unwind. The hotel has a friendly bar, dance floor, games room and spacious dining room. There is no lift in the hotel, however bedrooms are on the ground, first and second floors. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Tea/coffee making facilities
4
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
BSUC20.qxp_Layout 1 06/12/2019 17:43 Page 5
3 DAYS 2 NIGHTS
DEPARTS FRIDAY RETURNS SUNDAY
only
£159
DEPARTURES
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance £30.00 Festival Zone
£159
3 Apr
Upgrade for only
£30
per person
WHAT’S INCLUDED • Two nights dinner, bed & breakfast • One excursion to the Grand National including a ticket for The Embankment with a full race meeting, live bands, DJs and entertainment on throughout the day • Travel throughout
WESTMINSTER HOTEL, RHYL This traditionally decorated 82 bedroomed, family owned hotel is located right on the promenade, overlooking the sea. Opposite the Seaquarium and events area, it’s a prime spot for exploring what the town has to offer. There is a lift to most floors, and all bedrooms have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
Central
LIFT
Location
Easter in Great Yarmouth WHAT’S INCLUDED • • • •
4 DAYS 3 NIGHTS
Three nights dinner, bed & breakfast Two excursions - Norwich & Holt Time to enjoy Great Yarmouth Travel throughout
DEPARTS FRIDAY RETURNS MONDAY
only
£149
DEPARTURES
Avonmouth, Bristol, Keynsham
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
10 Apr
£149
HOTEL VICTORIA, GREAT YARMOUTH A lovely 45 bedroomed family run hotel situated in a quiet area of the English seaside resort of Great Yarmouth. The Hotel Victoria has an outdoor swimming pool which can be used in season and there is also WiFi available. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities
LIFT Central
GO RACING & Bank Holidays
to test Steeplechase’. With entry e your bets at the ‘World’s Grea ya enjo re, Be part of the action and plac sphe atmo soak up the plechase Enclosure), you can The Embankment (formerly Stee tests for racehorses and est bigg the of one h watc adrenalin rush as you thrilling day out and feel the famous Aintree Racecourse. way around two circuits of the riders as they negotiate their
FESTIVAL ZONE!
Location
Isle of Wight Bank Holiday Weekend WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions - 'Ventnor, Brighstone & the Needles Park’ & Godshill • Time to explore the resort of Shanklin • Entertainment • Travel throughout
MELBOURNE ARDENLEA HOTEL, SHANKLIN
LIFT
BOOK ONLINE
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£169
DEPARTURES
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
22 May
DavidUrquhart.com
£169 5
SCOTTISH HIGHLIGHTS
BSUC20.qxp_Layout 1 06/12/2019 17:43 Page 6
NEW for 2020 The Hill House & Loch Lomond Cruise
from only
£199 5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
20 Apr 11 May ✦
25 May
8 Jun 29 Jun 6 Jul 27 Jul 7 Sep 28 Sep 19 Oct
£199 £199 £205 £205 £209 £219 £219 £219 £219 £199
✦ bank holiday
Enjoy a trip to the stunning Cowal Peninsula and discover the fabulous scenery, great attractions and usual warm welcome from the ever popular Glenmorag Hotel! Dunoon is a beautiful Victorian seaside resort and a great base to explore Scotland's many hidden gems. Visit the fabulous Hill House designed by Charles Rennie Mackintosh, cruise on Loch Lomond and even visit the historic town of Inveraray with its majestic castle and ancient jail!
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to The Hill House and a cruise on Loch Lomond • £1.50 bar nightly (conditions apply) • Live entertainment on most nights • Travel throughout
EXCURSIONS
INCLUDES entry to The hill house & a cruise on loch lomond
£1.50 Bar (conditions apply)
The Hill House & Helensburgh - Full Day - overlooking the River Clyde, The Hill House is universally regarded as Charles Rennie Mackintosh’s finest domestic creation. Mackintosh designed nearly everything inside The Hill House too, from the decorative schemes and the furniture to the fittings and contents, with his wife adding the finer touches. As part of a ten year conservation programme, the house is protected by 'the box' which incorporates walkways around and over the house, giving visitors a whole new experience. With beautiful formal gardens to explore, this is one of Scotland’s hidden gems. Afterwards, we’ll spend time in the Victorian seaside town of Helensburgh with its long promenade, a busy shopping centre and attractive parks to explore. Luss, Loch Lomond Shores & Cruise - Full Day - enjoy time in the pretty conservation village of Luss with its spectacular scenery before travelling to Loch Lomond Shores Visitor Centre where there is a mixture of retail and leisure experiences including the beautiful Birds of Prey Centre, the Sealife Centre, cafes and shops. Afterwards we travel to Balloch for a leisurely circular cruise on the ‘Bonnie Banks of Loch Lomond’, with breathtaking scenery including the magnificent Ben Lomond and the ruins of 12th century Lennox Castle. Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne. HOTEL UPGRADES AVAILABLE
DEPARTURES
SUPPLEMENTS
6
Avonmouth, Bristol
No single room supplement £8.00 per person for Clyde view £18.00 per person for Holiday Insurance
GLENMORAG HOTEL, DUNOON
SEE WEBSITE FOR DETAILS
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. The 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar or there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: LIFT • En-suite facilities • Television • Tea/coffee making facilities
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
BSUC20.qxp_Layout 1 06/12/2019 17:43 Page 7
SCOTTISH HIGHLIGHTS
NEW for 2020 Stirling & Scone Palace Discover Scotland’s notorious heroes, its legendary locations and gentle lochs as we uncover Scotland’s bloody past, gruesome history and top spots! Explore the historic city of Stirling, the iconic Scone Palace and the shimmering waters of Loch Katrine as we set sail on this fantastic holiday!
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to Scone Palace and a cruise on Loch Katrine • 2 nights live entertainment • Travel throughout
from only
£235 5 DAYS 4 NIGHTS
INCLUDES entry to scone palace and a cruise on loch katrine
EXCURSIONS
DEPARTS MONDAYS RETURNS FRIDAYS ✦
25 May
27 Jul
Stirling - Full Day - to this historic city of battles, kings, heroes and surrounded by majestic mountains. Stirling is the bridge that joins the Highlands and Lowlands of Scotland. Wander through the cobbled streets and take in the historic sites; from the commanding castle to the old town, full of tales of ghosts and ghouls. In a moment, you can step into the 'new town' and experience the buzz and excitement of this truly fascinating city. Scone Palace & Perth - Full Day - to one of Scotland's most popular tourist attractions - Scone Palace. Explore hundreds of years of history that served as the crowning place of Macbeth and Robert the Bruce. Discover the stately rooms, lavish interiors and an outstanding collection of antiques, paintings and artefacts. Don't forget to wander the extensive gardens, renowned the world over. In the afternoon, we'll head for the 'fair city' of Perth. Callander & Loch Katrine Cruise - Full Day - we’ll head to the charming village of Callander. You’ll have plenty of time to explore before taking to the water for a leisurely cruise on Loch Katrine on the famous Sir Walter Scott Steamer!
21 Sep
£235 £259 £245 ✦ Bank Holiday
ROB ROY HOTEL, ABERFOYLE The Rob Roy Hotel is ideally situated in stunning countryside at the gateway to the glorious Trossachs, Scotland’s first National Park. The hotel is a short walk away from the banks of the Forth River and the picturesque village of Aberfoyle. Named after the legendary local folk hero Rob Roy McGregor, the hotel has Bath, Bristol, Clevedon, Keynsham, friendly staff and great Scottish hospitality. There is a lift to all floors and WiFi available. DEPARTURES Portishead, Weston-super-Mare The bedrooms are located in a separate annexe next to the main building, they feature • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities £18.00 per person for Holiday Insurance SUPPLEMENT
DavidUrquhart.com LIFT
BOOK ONLINE
7
thrills, frills & Extras
BSUC20.qxp_Layout 1 06/12/2019 17:43 Page 8
NEW for 2020 Longleat Safari Adventures
from only
£219 4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
26 Jun 31 Jul 21 Aug
Be bold. Be brave. Be the explorer as we venture to the one and only Longleat! It’s time to wind up your windows and batten down the hatches as we head to Longleat Safari Park. First opened in 1966, Longleat Safari Park gives us the chance to come face to face with the world’s most incredible animals. Explore all the corners of the park from Penguin Island to Jungle Kingdom, Gorilla Colony to the Safari drive through. Lions and tigers roam the grounds, wolves stalk every corner and monkeys cause mayhem as they swing across the canopy. What’s more, with the chance to explore Longleat House and Gardens, you get a glimpse into the history of this special estate and how it came to be as it is today. A day out like no other and one that will be hard to forget!
£219 WHAT’S INCLUDED £239 • Three nights dinner, bed & breakfast • Two excursions including entry to Longleat £249 Safari Park & free-flow tour of Longleat
INCLUDES
House • Travel throughout
ENTRY TO
longleat safari park & free-flow tour of longleat HOUSE
EXCURSIONS Longleat Safari Park - Full Day - as featured in BBC's Animal Park, a visit to Longleat is a great experience and your chance to get up close and personal with the worlds most beautiful animals. From the king of the jungle to the cheeky little monkeys and the elegant Giraffes to the mighty Rhinos - there's no end to the variety at Longleat. What's more, with a free-flow tour of the ground floor of Longleat House, you'll gain insight into how Longleat came to be as it is today. Winchester - Full Day - we'll make our way to the city of Winchester to explore the medieval streets, visit the boutique shops within the city centre and admire the age old buildings including its stunning Great Hall.
BASINGSTOKE COUNTRY HOTEL & SPA, BASINGSTOKE DEPARTURES
Avonmouth, Bristol, Clevedon, Portishead, Weston-super-Mare
SUPPLEMENTS
£25.00 single room £14.00 per person for Holiday Insurance
8
Surrounded by woodland, this 121 bedroomed hotel is situated on the outskirts of Basingstoke with tranquil surroundings and landscaped courtyards. The hotel has WiFi and guests can relax in the heated indoor swimming pool, spa, sauna, steam room or gym. There is a lift to most floors and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
BSUC20.qxp_Layout 1 06/12/2019 17:44 Page 9
NEW for 2020 Scarborough & Whitby Weekend WHAT’S INCLUDED
4 DAYS 3 NIGHTS
• • • •
Three nights dinner, bed & breakfast One excursion Entertainment Time to enjoy the seaside resort of Scarborough • Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS
EXCURSION Whitby & North York Moors - Full Day - fall in love with Whitby, a charming little fishing town on the Yorkshire coast. A beautiful little town with fantastic history, charming tearooms and quirky shops to browse, Whitby is the ideal place to relax and take time out from the hustle and bustle. Admire the ruins of St Hilda's Abbey, uncover the stories of the famous Dracula and the 199 steps or simply enjoy the laid back charm of this quaint corner. We continue on through the North York Moors stopping at Goathland and Thornton le Dale.
from only
£139
DEPARTURES
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
SUPPLEMENTS
£14.00 single room £15.00 per person for sea view £14.00 per person for Holiday Insurance
24 Apr £139 19 Jun £149
4 Sep
£154
Enjoy the stunning views across Scarborough's North Bay at this friendly 30 bedroomed hotel. This family owned hotel prides itself on its warm hospitality and is set in an elevated position on the cliff top within walking distance of Scarborough's bustling town centre. The hotel has WiFi and a cosy bar and lounge area offering uninterrupted views across the bay. The hotel also has entertainment and bingo. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television with Freeview • Tea/coffee making facilities LIFT
NEW for 2020
Paignton & Dartmouth River Cruise
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including a Dartmouth River Cruise • Entertainment • Travel throughout
INCLUDES a dartmouth river cruise
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
£199
Avonmouth, Bristol, Clevedon, Portishead, Weston-super-Mare
DEPARTURES
SUPPLEMENTS
from only
Seaside Holidays
BOSTON HOTEL, SCARBOROUGH
£14.00 single room £14.00 per person for Holiday Insurance
19 Jun £209 4 Sep £215
16 Oct £199
EXCURSIONS Dartmouth River Cruise - Half Day - cruising the River Dart taking in the beautiful views and attractions. We'll start our day with a lovely circular cruise along the River Dart. Take in the stunning views as we sail around Kingswear and Dartmouth Castle as well as The Estate of the late Dame Agatha Christie! After a great cruise, spend some time in the maritime town of Dartmouth before making our way back to Paignton to enjoy this lovely seaside town. Plymouth - Full Day - to the vibrant waterfront city with lots to offer! 'Britain's Ocean City' is simply brimming with things to do and we have a full day to explore! Wander the cobbled streets and browse the elegant shops, enjoy some local food at the harbour, visit the famous Mayflower Steps said to be the very spot from which the Pilgrim Fathers set sail for the New World in 1620.
TORBAY COURT HOTEL, PAIGNTON Conveniently located just a short walk from Paignton’s seafront, the Torbay Court Hotel offers easy access to the area’s many attractions; from Paignton Zoo to Dartmouth Steam Railway, from Splash Down Water Park to Cockington Country Park and much more. The privately-owned hotel provides a lift to all floors, a restaurant and a friendly bar on-site. All bedrooms have: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
LIFT
9
BSUC20.qxp_Layout 1 06/12/2019 17:44 Page 10
Isle of Scilly & Newquay WHAT’S INCLUDED
4 DAYS 3 NIGHTS
• Three nights dinner, bed & breakfast • One excursion including a sail to the Isles of Scilly • Time to explore the charming seaside resort of Newquay • Entertainment • Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS
INCLUDES
£179
DEPARTURES
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
SUPPLEMENTS
No single room supplement £14.00 per person for Holiday Insurance
1 May £185 12 Jun £199
a sail to the isles of scilly
from only
9 Oct
£179
EXCURSION
seaside holidays
Isles of Scilly - Full Day - unwind and relax in this tranquil paradise, surrounded by palm trees and golden sands. With an early start, we’ll journey to Penzance for the voyage to the Isles of Scilly. Cruising down the stunning Cornish coast, see if you can spot any dolphins! Landing at St Mary’s we’ll have time to explore. For those feeling especially spritely, a walk right round the island could be in order. Or there’s a stroll around Hugh Town or an option to take a short coach tour (cost not included) to marvel at the wonderful sights this island has to offer.
SANDY LODGE HOTEL, NEWQUAY The Sandy Lodge is an excellent family run 80 bedroomed hotel in Cornwall's premier resort. There's a bar with a dance floor and a pool table to enjoy a quick game with friends. The hotel also has a heated indoor swimming pool, gym and sauna (small extra charge). You're sure to leave fully relaxed and refreshed. The hotel has WiFi and there is a lift to most floors. Bedrooms feature: • En-suite facilities •Television • Hair dryer • Tea/coffee making facilities
LIFT
Torquay & the English Riviera WHAT’S INCLUDED • • • • •
5 DAYS 4 NIGHTS
Four nights dinner, bed & breakfast Two excursions Time to explore the stylish resort of Torquay Entertainment nightly Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES
SUPPLEMENTS
EXCURSIONS Shaldon & Teignmouth NEW - Full Day - Shaldon is a great little town full of winding lanes, thatched cottages and unique independent shops for you to wander and browse. Visit one of the delightful cafes and enjoy a coffee before heading to Teignmouth in the afternoon with its fine Georgian buildings, beautiful sandy beaches and great food. Dawlish & Sidmouth NEW - Full Day - first, we'll head to the traditional seaside town of Dawlish with its sandy beaches, traditional seaside attractions and a great mix of eateries. We'll head to Sidmouth in the afternoon where you can pop into the many friendly shops bursting with great gifts. If you’re craving something nice, why not pop into one of the lovely cafes and relax with a pot of tea and a cake after being out in the fresh sea air!
from only
£169
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare £17.00 single room £18.00 per person for Holiday Insurance
20 Apr £169 ✦ 25 May £179
19 Oct
£179
✦ Bank Holiday
BURLINGTON HOTEL, TORQUAY This family run 55 bedroomed hotel is the perfect place to unwind. The hotel has a friendly bar, dance floor, games room and spacious dining room. There is no lift in the hotel, however bedrooms are on the ground, first and second floors. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Tea/coffee making facilities
10
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
BSUC20.qxp_Layout 1 11/12/2019 12:47 Page 11
Blackpool Breakaway WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Two excursions • Happy hour bar nightly between 7pm - 9pm (conditions apply) • Enjoy the Blackpool Illuminations on tours departing in September & October • Time to enjoy the resort of Blackpool • Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
SUPPLEMENTS
£17.00 Single room supplement £18.00 per person for Holiday Insurance
✦
25 May £169 3 Aug £179 ✦ 31 Aug £179
28 Sep 12 Oct
£185 £185
✦ Bank Holiday
happy hour bar ol Blackeplcoard v
Tra able avail ho hop on / day all
NEW SANDRINGHAM COURT HOTEL, BLACKPOOL
(conditions apply)
ASK ABOUT OUR
BLACKPOOL BOOSTERS!
Situated close to Blackpool’s top attractions, the 36 bedroomed New Sandringham Court Hotel is an excellent base for your stay. Inside, the hotel boasts an impressive Norma Jean Bar & Brasserie as well as a Legends sports bar with a full size pool table and games area. There is WiFi available and all bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
Central Location
Isle of Wight Weekend WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including a visit to Rosemary Vineyard with a guided tour and free tastings • Time to explore the seaside resort of Sandown • Entertainment • Travel throughout
INCLUDES A VISIT TO
ROSEMARY VINEYARD
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
Bembridge, Ryde & Rosemary Vineyard - Full Day - delight in a scenic drive along the coast to Bembridge, a small seaside town full of beautiful houses and a busy little harbour. Afterwards it’s on to Ryde, the second largest town on the island with its miles of glorious golden sand, shallow coastal waters, bustling marina and beautiful gardens. We round off the day with a guided tour at Rosemary Vineyard followed by free wine tasting. Newport - Full Day - spend the day in Newport, nestled at the very heart of the Isle of Wight. Enjoy Newport’s quaint little shops and interesting quay side with the historic town centre surrounded by the finest Georgian and Victorian architecture.
£165
DEPARTURES
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
SUPPLEMENTS
£30.00 single room £14.00 per person for Holiday Insurance
WITH A GUIDED TOUR & FREE TASTINGS
EXCURSIONS
from only
19 Jun £175 25 Sep £169
seaside holidays
Bowness-on-Windermere, Ambleside & Grasmere - Full Day - travelling through the hills, we’ll come to the popular town of Bowness-on-Windermere, a beautiful mix of charming Victorian architecture and friendly hospitality set on the shores of the lake. Afterwards it’s on to picturesque Ambleside before heading to Grasmere, a favourite of the poet William Wordsworth. Southport - Full Day - miles of sandy beaches, an eclectic mix of arts, culture and fabulous shopping, Southport is the perfect choice. Explore the traditional Victorian seaside town including one of the oldest Iron Piers in the country, beautiful parks and gardens, a boating lake and plenty of unique shops and cafes to keep you entertained. p off
£169
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
DEPARTURES
EXCURSIONS
from only
23 Oct £165
ENJOY ARMED FORCES DAY in newport on the 19th june departure
WIGHT BAY HOTEL, SANDOWN A friendly stay in one of the Isle of Wight’s best spots, the Wight Bay provides a warm welcome, tasty food and a bar with laughs aplenty. Well-situated for the golden sands of the beach, the pier, and the shops, the hotel has bedrooms available on the ground, first and second floors, featuring: Central • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
DavidUrquhart.com Location
BOOK ONLINE
11
seaside holidays
BSUC20.qxp_Layout 1 06/12/2019 17:44 Page 12
NEW for 2020 Jersey St Helier
from only
Fall in love with the jewel of the Channel Islands on holiday with David Urquhart Travel. With beautiful sandy beaches, rolling seas and plenty of sightseeing opportunities, there’s so much to enjoy and it's closer than you think. Marvel at the wildlife in Jersey Zoo, or wander Elizabeth Castle, a beautiful slice of history nestled in the sea. Explore the famed War Tunnels and learn fascinating stories of World War II occupation and resistance. Beaches are sandy and plentiful and the weather is fair, providing welcome sunshine relief in comparison to the English mainland. There is much of the best of home in Jersey, with the language, currency, and left-side driving all bringing welcome familiarity. But so close to France, it definitely has a distinct feel of the Continent in places - especially when it comes to the weather!
£359 5 DAYS 4 NIGHTS
DEPARTS THURSDAYS RETURNS MONDAYS ✦
7 May
4 Jun 17 Sep
£359 £379 £359 ✦ Bank Holiday
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Courier representation on arrival and departure from the ferry port • Courier representation whilst staying on Jersey • Entertainment • Travel to and from your hotel on Jersey
RUNNYMEDE HOTEL, ST HELIER Enjoy a stay at the Runnymede Hotel with its beach location, lovely gardens and a relaxing sun terrace. Inside, the hotel is very simple with traditional furnishings, a welcoming lounge and fantastic views over Roseville Street and out to sea. There is a lift to all floors where the cosy bedrooms are light and airy with: • En-suite facilities • Flat-screen television • Tea/coffee making facilities Central
LIFT
Location
DEPARTURES
Bristol, Keynsham
SUPPLEMENT
£26.00 per person for Holiday Insurance
12
ITINERARY
BOOK BY PHONE
Day 1 - departure times as indicated. Travel to Poole (occasionally Weymouth) for the Condor crossing to Jersey. On arrival in Jersey a coach will be waiting to take you to the hotel - your stay for the next four nights. Days 2 - 4 - at leisure to explore Jersey. Details of places of interest, day trips, coach tours and entertainment can be supplied by the hotel and local representative. Day 5 - the coach will take you to the ferry terminal for the return journey by Condor. You will be met there by the mainland coach and taken home via main roads and motorways, dropping off late evening. On this tour we do not include coach excursions from the hotel. However, if you wish to see the island, the hotel will be happy to book coach excursions for you. NOTE: occasionally the ferry timings may change due to tidal conditions etc. On these occasions the departure times will be amended accordingly.
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
BSUC20.qxp_Layout 1 06/12/2019 17:44 Page 13
Great Little Train Journeys of Wales WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Two excursions including a ticket for two railway journeys • Entertainment • Time to enjoy Rhyl • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS
£179
DEPARTURES
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
20 Apr £179 18 May £189 15 Jun £199 13 Jul £205
10 Aug £205 14 Sep £199 26 Oct £179
INCLUDES a ticket for two scenic railway journeys
WESTMINSTER HOTEL, RHYL This traditionally decorated 82 bedroomed, family owned hotel is located right on the promenade, overlooking the sea. Opposite the Seaquarium and events area, it’s a prime spot for exploring what the town has to offer. There is a lift to most floors and all bedrooms have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
LIFT Central Location
Lake District, Sail & Rail WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including a ticket for the Lakeside & Haverthwaite Steam Railway & a sail on Windermere • Entertainment • Time to explore the ancient market town of Workington • Travel throughout
re as we Join us for an exciting adventu dermere Win se crui , train m stea a rd boa the of uty and discover the true bea Lake District.
EXCURSIONS
INCLUDES a ticket for the Lakeside & Haverthwaite Steam Railway & a sail on Windermere
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
27 Apr 8 Jun 13 Jul
£189
Bath, Bristol, Clevedon, Keynsham, Portishead, Weston-super-Mare
DEPARTURES
SUPPLEMENTS
from only
TOWN & COUNTRY
Ffestiniog Railway - Full Day - to the oldest independent railway company and top-class tourist attraction. Come and enjoy a fantastic trip aboard the world’s first narrow-gauge railway as we travel through the unrivalled beauty of Snowdonia National Park. Experience the beauty of Porthmadog and Blaenau Ffestiniog, completely undisturbed by the sights and sounds of modern life. Llanberis Lake Railway - Full Day - discover the timeless appeal of the narrow-gauge railway and savour the grandeur of Snowdonia. Starting at Gilfach Ddu and journeying past the 13th century Dolbadarn Castle, passing by the ‘twin lakes’ along to the village of Llanberis. From here we pass through the beautiful Padarn Country Park and along the shores of Lake Padarn to Penllyn. Simply sit back, relax and take in the stunning scenery on this return trip.
from only
£20.00 single room £18.00 per person for Holiday Insurance
£189 £219 £239
17 Aug £239 14 Sep £229 5 Oct £199
Lakeside & Haverthwaite Steam Railway & Sail on Windermere - Full Day - we join the train at Haverthwaite Station, so sit back and enjoy the impressive views from the carriage as we journey to Lakeside at the southern tip of Lake Windermere. We’ll join the steamer and continue our journey to Windermere. Enjoy a leisurely cruise taking in some of the most stunning scenery of this delightful part of the country. The coach will then complete the journey to Ambleside. Keswick - Half Day - journeying along past the stunning Bassenthwaite Lake, we’ll arrive in Keswick, a pretty market town offering a wide range of attractions from shops and restaurants to museums with a difference. Carlisle - Full Day - walk in the footsteps of the Romans and discover age old history in the county town of Cumbria, from impressive buildings, a formidable castle to a stunning cathedral. There’s much more to Carlisle than history though and you can shop till you drop with a range of high street brands to unique gifts.
CUMBERLAND HOTEL, WORKINGTON Located within easy access to the stunning Lake District, the OYO Hotel Group 29 bedroomed Cumberland Hotel is in a fantastic location. The hotel has a warm and welcoming atmosphere, as well as a lovely restaurant and bar where you can relax. There is a lift to all floors, WiFi and the traditional bedrooms all feature: • En-suite facilities • Television • Hair dryer LIFT • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
13
BSUC20.qxp_Layout 1 06/12/2019 17:44 Page 14
Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is issued (this can be issued in person, via email or post.
Payment
coach holidays booking conditions
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit/Credit Cards and bank transfer are all acceptable forms of payment unless booked within seven days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. There are no fees charged for any payments made by debit card or credit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Charges applicable to bookings without David Urquhart Insurance More than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure
Full Holiday Price
Cancellation Charges applicable to bookings with David Urquhart Insurance More than 28 days before departure date Loss of Deposit 28 days - Day of Departure
You can submit a claim to your insurance company - ERV - for reimbursement of up to 100% of the Holiday cost less the applicable policy excess (terms and conditions apply)
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 20). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate
14
BOOK BY PHONE
alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract. The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 21 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. From time to time, you may find that prices are reduced for “Last Minute” offers or special deals, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the "Changes by us" section (above) and, where appropriate, seek compensation. Please note that any price variation will not be automatically notified to you if your booking is already made, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking (including E-Cigarettes etc.) and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us and (c) for us altering the price of a tour in the event to increase the number of people on the tour to reach the required minimum and therefore prevent (a).
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer pre-payments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
BSUC20.qxp_Layout 1 10/12/2019 11:18 Page 15
Your Information
Meals en-route
Where possible we would like to send your holiday correspondence via email, please ensure we have the correct email address for you to allow us to send any accurate information and updates regarding your holiday.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Tickets Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side Front Seats
A
B
C
Front Seats
D
E
F
R e a r
Driver
Luggage Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board Smoking (including E-Cigarettes) and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Itinerary Programme & Excursions Your tour driver will notify you of the intended schedule during your holiday programme, this normally includes a notice at hotel reception. When out on excursions, please listen carefully to your driver for the intended departure times and locations. If you misplace the information whilst out, please contact us on the number included within your departure information and we can assist you. Please note that if you are not at the specified details notified to you, we have a duty to other passengers and the coach will be released, Unfortunately we cannot be responsible for your own arrangements back to the hotel/excursion.
Customer Reviews We are currently in the process of moving our traditional customer satisfaction cards to a more eco-friendly method online, in the meantime if you would like to send us a review of your holiday (including your hotel accommodation, excursions, driver, coach, pick up detail, journey detail or any other service related issues) please do not hesitate to send this to us at the address listed or one of our customer service email addresses.
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
HOLIDAY INSURANCE A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged by Wrightsure Services (Hampshire) Limited and is underwritten by ERV (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt fur Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Conduct Authority (FCA – www.fca.gov.uk) to undertake insurance business in the UK. Should You wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking Your holiday. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who are travelling to countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, on the proviso that they are able to comply with the health conditions as detailed. Subject to the terms, conditions and maximum specified claim limits. IMPORTANT.
HEALTH CONDITIONS It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment. Protecting your information We will only use your personal details in line with our Privacy Notice. This can be found on our website or is available in hard copy format upon request and you should read this carefully and contact us immediately if you have any queries. Your personal information includes all of the details you have given us to process your insurance policy (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and ongoing performance of your insurance policy. Your data may be transferred outside the UK. All of the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation. Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents.
We will not provide You with advice about the suitability of this product for Your individual needs but will be happy to provide You with factual information.
David Urquhart (Travel) Limited are an Appointed Representative of Wrightsure Services (Hampshire) Limited who are authorised and regulated by the Financial Conduct Authority. (Their firm reference is 311394).
We summarise below the details of the insurance cover provided which also includes Mayday Assist 24 hour’s Medical Emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with Your confirmation of booking. In any event You may ask for a specimen copy of the Policy Wording before booking should You wish to examine this in advance.
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
POLICY EXCESS 3 days NIL. For holidays over 3 days Loss of Deposit excess £15.00 each and every loss. For holidays over 3 days excess £50.00 each and every loss for Cancellation, Curtailment and Holidays Abandonment. Medical and Other Expenses, Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £35.00 each and every incident per Insured Person. COVER
SUM INSURED UP TO
Cancellation
£3,000
Missed Departure / Travel Delay
£300 / £100
Personal Accident
£15,000
Medical and other Expenses including Curtailment
£2,000,000
Additional Travelling Expenses – United Kingdom
£1,500
Medical Inconvenience Benefit
£500 (£15 per 24 hours)
Personal Property / Loss of Passport
£1,500 / £200
Personal Liability
£2,000,000
Delayed Baggage
£100
Legal Expenses
£25,000
14 day refund
Insurance Premium
BOOK ONLINE
general information & insurance
Pavement Side
Return Journey
PREMIUM MUST BE PAID AT THE TIME OF BOOKING and includes Insurance Premium Tax at 20%
UK including Isle of Man 1 day 2 to 3 days 4 days 5 days 6 days and over
£3.00 per person £9.00 per person £14.00 per person £18.00 per person £20.00 per person
Continental including Jersey 2 to 3 days 4 days 5 days 6 to 8 days
£16.00 per person £21.00 per person £26.00 per person £30.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£20.00 per person £22.00 per person £24.00 per person
Annual Insurance for David Urquhart Travel Coach Holiday Annual insurance for our UK & Isle of Man coach holidays
£31.00 per person Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
DavidUrquhart.com
£41.00 per person
15
BSUC20.qxp_Layout 1 06/12/2019 17:45 Page 16
0
EXPRESS BREAKS
B A for 20C2K
Torquay Weekend Express from only
Do you want to visit one of our fantastic seaside resorts and explore at your own pace? Well book your seat on one of our famous and much-loved express breaks! Enjoy dinner, bed and breakfast each night, comfortable travel to and from your destination and entertainment to brighten up your evening. Visit top attractions, take a walk along miles of golden sandy beaches, browse the local gift shops stocked with lovely items and quite simple enjoy the good life on this great break from David Urquhart Travel!
£117 DEPARTS FRIDAYS RETURNS MONDAYS
3 Jul 10 Jul 17 Jul 24 Jul 31 Jul 7 Aug 14 Aug 21 Aug ✦
28 Aug
£117 £119 £121 £123 £125 £127 £129 £129 £129 ✦ Bank Holiday
16
WHAT’S INCLUDED • • • •
Three nights dinner, bed & breakfast Entertainment Arrive in Torquay early afternoon Travel to and from Torquay
JOURNEYS Departure times as indicated with arrival at hotel around lunch time. Return journey - departure time home will be at 1.30pm on Monday.
DEPARTURES
Bath 0745 Keynsham 0805 Bristol 0830 Portishead 0900 Clevedon 0925 Weston-super-Mare 1000
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
ASHLEY COURT HOTEL, TORQUAY A family run hotel in the heart of Torquay, the 83 bedroomed Ashley Court Hotel is the perfect choice. Situated close to the golden beaches and town centre, you can easily explore this charming seaside town. With an outdoor heated pool (in season) you are sure to feel relaxed. There is a lift to most floors and bedrooms have: Central • En-suite facilities • Television • Hair dryer LIFT Location • Tea/coffee making facilities
✆08448 717 717 DavidUrquhart.com Calls cost 7p per minute plus your phone company's access charge.
BSUC20
4 DAYS 3 NIGHTS