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Wonderful World of The
DEPARTURES FROM DURHAM & TEESSIDE • Chester-le-Street • Darlington • Durham • Hartlepool • Middlesbrough • Peterlee • Stockton
PREVIEW EDITION • PREVIEW EDITION • PREVIEW EDITION
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5 1 0 2 s y a Holid Look Out for our fantastic new OFFERS!
RM WEA LCOME W
DavidUrquhart.com ✆08448 717 717 CODE DTUC15
WE SELL DIRECT… YOU ENJOY THE SAVINGS • BOOK BY PHONE FROM THE COMFORT OF YOUR HOME
DURHAM & TEESSIDE HOLIDAYS IN THIS BROCHURE DEPART FROM…
• Chester-le-Street • Darlington • Durham • Hartlepool • Middlesbrough • Peterlee • Stockton
EV E N M O
RE
CES LOWRP2R01I 5!
PEACE OF MIND
FO
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and comply with government regulations to protect customer funds.
HASSLE-FREE HOLIDAYS! No parking problems, no queuing, no security checks, no luggage restrictions, no hidden extras… hassle free as standard on all our coach holidays!
BIG VALUE BREAKS NEW FOR THIS YEAR! Big value holidays, bursting with fun at simply amazing prices. If you want a break without breaking the bank, then these are the perfect answer!
LOCAL DEPARTURE POINTS For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.*
TRAVEL IN STYLE AND COMFORT
Thirty-two years on and our aims of offering fantastic, low price, hassle-free holidays departing directly from your local area are as true today as they’ve ever been.
Look out for our NEW WARM WELCOME award. Offering excellent food, friendliness and efficiency of RM WEA W LCOME staff you’ll be sure of a treat at these hotels.
EXCURSIONS AND ENTERTAINMENT
All of our coaches have reclining seats and individual seat belts. Most offer an onboard toilet and air conditioning.
HART HOTELS Book a holiday in one of our own hotels in great locations and benefit from our exclusively low prices. Look out for the Hart Hotels logo!
Nearly all of our holidays include exciting excursions NO and many also have a ADDITIONAL programme of evening CHARGE FOR entertainment for your EXCURSIONS enjoyment. Look out for the logo…
A
Gift for Y o
u
£10 (subject to availability)
WARM WELCOME
* From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check with your booking conditions.
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SAVE
£5
PER PERSON PER HOLIDAY
MULTI-TOUR BOOKING DISCOUNT!
Book two or more different holidays at the same time from this brochure or any of our 2015 Coach Holiday brochures and you will be entitled to £5 per person discount for each holiday booked.
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YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
2
A DEPOSIT OF £30 PER PERSON SECURES YOUR BOOKING For Last Minute bookings, FULL PAYMENT must be made at time of booking.
NO
CREDIT CARD CHARGES ON INITIAL PAYMENT
EARLY 2015 HOLIDAYS 3 DAYS / 2 NIGHTS
only
£69
Blackpool Weekend Magic EXCURSION
WHAT’S INCLUDED • Two nights dinner, bed and breakfast • One excursion • Entertainment • Travel throughout
GEORGIAN HOLLIES HOTEL, BLACKPOOL The Georgian Hollies Hotel has a fantastic location in Blackpool, situated close to all the attractions including the Winter Gardens and Blackpool Tower. There is a lift to most floors, and all bedrooms have: • En-suite facilities • Television • Radio • Tea/coffee making facilities
4 DAYS / 3 NIGHTS
from
£109
Three nights dinner, bed and breakfast Two excursions £1.50 bar nightly (conditions apply) Entertainment nightly Travel throughout
GLENMORAG HOTEL, DUNOON
RM WEA LCOME W
from
6 Feb £69 DEPARTS: Chester-le-Street, Durham, Peterlee, Hartlepool,
Middlesbrough, Stockton, Darlington SUPPLEMENTS: £7.00 single room
£8.00 per person for Holiday Insurance
£1.50 Bar
Inveraray - Half Day - to this beautiful Georgian town, on the banks of Loch Fyne.
(Conditions Apply)
Oban - Full Day - to this beautiful bayside town with panoramic views of the surrounding mountains and islands.
THREE NIGHTS CABARET Friday - Tribute to ‘Frank Sinatra & Dean Martin’ LIVE!! Saturday - ‘Sounds of the 60’s’ Sunday - ‘Songs from the Musicals’ MUSIC
DEPARTS FRIDAYS | RETURNS MONDAYS
30 Jan £109 6 Mar £119 SELECTED DEPARTURES FROM:
Chester-le-Street, Durham, Peterlee, Hartlepool, Middlesbrough, Stockton, Darlington SUPPLEMENTS: No single room supplement
£5.00 per person for sea view £12.00 per person for Holiday Insurance
£129
Springtime in Largs EXCURSIONS
WHAT’S INCLUDED • Four nights dinner, bed and breakfast • Two excursions • Entertainment • Travel throughout
WILLOWBANK HOTEL, LARGS ★★★
DEPARTS FRIDAY | RETURNS SUNDAY
Dunoon Cabaret Weekend
ENTERTAINMENT FEATURING...
There’s fun for all at the Glenmorag Hotel, where the staff are friendly and there’s entertainment every evening. Traditionally decorated, the hotel has a lift to all floors and bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
5 DAYS / 4 NIGHTS
BLACKPOOL BOOSTERS!
Blackpool
EXCURSIONS
WHAT’S INCLUDED • • • • •
Liverpool - Full Day - a World Heritage Site boasting over 1,500 listed buildings, not to mention the fantastic shopping development Liverpool One, the city of Liverpool has a lot to see! The coach will take you to the historic Albert Dock complex, housing an impressive number of visitor attractions, museums, galleries and Ask about our the fab “Beatles Story”. You can also take a ferry across the Mersey or visit BOOST YOUR BREAK WITH BLACKPOOL’S the historic city TOP ATTRACTIONS AT centre. Whatever UNBEATABLE takes your fancy! PRICES!
RM WEA LCOME W
Close to a lapping sea and the rolling hills of Ayrshire, the ★★★ A.A. privately-owned Willowbank hotel offers holiday-makers comfort and easy access to both the seafront and Largs’ charming town centre. Bedrooms are available on the ground and first floors, offering: • En-suite facilities • Satellite television • Radio • Hair dryer • Tea/coffee making facilities
Firth of Clyde - Full Day - we’ll head to the historic town of Ardrossan, with its port and stunning golden sands, with time to explore, before heading to Saltcoats, with its picturesque harbour and pleasant seafront. Largs Finally we’ll arrive in Troon, famed for its golf-course the Royal Troon. DEPARTS MONDAYS | RETURNS FRIDAYS Burns’ Country - Full Day - come and explore some of the best of Bonnie Scotland, with a visit 2 Feb £129 2 Mar £139 to the beautiful seaside resort of Ayr. Ayr and DEPARTS: Darlington 0900 Stockton 0925 Alloway is “Burns Country”, the land of Middlesbrough 0940 Hartlepool 1015 Scotland’s late great national poet Robert Peterlee 1040 Durham 1120 Burns. You’ll have the opportunity to see the Chester-le-Street 1140 Burns Monument or perhaps visit the newly opened Robert Burns Birthplace Museum (at SUPPLEMENTS: £16.00 single room you own expense). A true must-see. £17.00 per person for Holiday Insurance
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
3
THRILLS, FRILLS & EASTER 4 DAYS / 3 NIGHTS
only
£189
WHAT’S INCLUDED • Three nights dinner, bed and breakfast • Two excursions • Entertainment • Travel throughout
INISHOWEN GATEWAY HOTEL, BUNCRANA
RM WEA LCOME W
There’s plenty to enjoy in the hotel, with a Heated Indoor Swimming Pool, Gym, Spa facilities and even a 9-hole golf course. There is a lift to all floors and bedrooms are tastefully decorated in natural shades and come with: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
4 DAYS / 3 NIGHTS
only
£119
St Patrick’s Day in Ireland Celebrate St Patrick's Day in Ireland; the biggest event on the country's cultural calendar! Enjoy a day of events across the whole of Ireland, and watch the fair town of Donegal turn green. There’ll be parades, marching bands, traditional music, dancing and a carnival atmosphere all round Donegal’s high street.
EXCURSIONS Letterkenny - Full Day - to this delightful town nestled on a hillside atop of the beautiful River Swilly. Donegal - Full Day - we’re off to ring in St Patrick’s Day in style! And where better to celebrate than Donegal.
DEPARTS MONDAY | RETURNS THURSDAY
16 Mar £189 DEPARTS: Chester-le-Street, Darlington, Durham,
Hartlepool, Middlesbrough, Peterlee, Stockton SUPPLEMENTS: £30.00 single room
£19.00 per person for Holiday Insurance
Easter in Blackpool
EASTER CRACKER!
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • One excursion • Entertainment • Travel throughout
LA TOUR HOTEL, BLACKPOOL This centrally located hotel is under new ownership and is a great choice if you want to explore the attractions of Blackpool. Located close to the Promenade and the Golden Mile, many of Blackpool’s main attractions are within easy reach. There is a lift to all floors and all bedrooms have: • En-suite facilities • Satellite television • Hair dryer • Radio • Tea/coffee making facilities
4 DAYS / 3 NIGHTS
only
£149
EXCURSION Liverpool - Full Day - to this magnificent city with a wealth of attractions to explore! Full of history, culture and friendly people, Liverpool is the ideal destination to discover and enjoy. A World Heritage site with a wonderful collection of museums, galleries, shopping and dining, there really is something for everyone in this fantastic city. The coach will take you to the historic Albert Dock complex with a great range of visitor attractions including the iconic 'Beatles Story'. You can also take a ferry across the Mersey or visit the historic city centre.
Blackpool
DEPARTS FRIDAY | RETURNS MONDAY
3 Apr £119 DEPARTS: Chester-le-Street 0830 Durham 0850
Peterlee 0930 Hartlepool 0955 Middlesbrough 1030 Stockton 1045 Darlington 1110 SUPPLEMENTS: £13.00 single room
£13.00 per person for Holiday Insurance
Easter in Suffolk
EASTER CRACKER!
WHAT’S INCLUDED • Three nights dinner, bed and breakfast • Two excursions • Entertainment • Travel throughout
MARLBOROUGH HOTEL, FELIXSTOWE A traditional privately-owned hotel on the seafront overlooking the beautiful shores of Felixstowe beach. There is a lift to most floors, and bedrooms feature: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities
EXCURSIONS Suffolk Coast & Southwold - Full Day - to the stunning coast, dotted with colourful beach huts. Journey to the quaint 19th Century settlement overlooking the sea. Afterwards, we'll head to Southwold, a charming seaside town decorated with little beach huts, an iconic lighthouse and a lovely pier to wander along. Clacton-on-Sea - Full Day - to the traditional seaside resort on the 'sunshine coast'. Delight in the friendly atmosphere and laughter all around, with a full day at the “Capital of the Essex Sunshine Coast".
Felixstowe
DEPARTS FRIDAY | RETURNS MONDAY
3 Apr £149 DEPARTS: Chester-le-Street 0800 Durham 0820
Peterlee 0900 Hartlepool 0925 Middlesbrough 1000 Stockton 1015 Darlington 1040 SUPPLEMENTS: £13.00 single room
£13.00 per person for Holiday Insurance
4
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717
THRILLS, FRILLS & EXTRAS 3 DAYS / 2 NIGHTS
Grand National
only
£135
3 DAYS / 2 NIGHTS
only
£189
Chelsea Flower Show
GO TO THE
FLOWER SHOW
RACES
See the world’s greatest horse race up close for yourself! One of the UK's most iconic events, the nail-biting Grand National is a sporting institution that stops the nation – and we’re all going! This is your chance to experience the thrills of Aintree from the heart of the action. With access to the Steeplechase Enclosure, you’re in for a treat. INCLUDES TICKET FOR THE
WHAT’S INCLUDED
STEEPLECHASE AREA
• Two nights dinner, bed and breakfast • One excursion to the Grand National (ticket to the Steeplechase Area included) • Travel throughout
★★★★★★★
Probably the most famous flower show in the world, The Chelsea Flower Show is an unmissable event for any keen gardener, attracting visitors from all over the globe. All the latest trends and designs in flora and fauna will have you enthralled; from exquisite gardens to horticultural displays and 100s of exhibitors. The show gardens take you on a grand tour of the world, drawing inspiration from a wide variety of countries and cultures – giving you plenty of ideas to take away!
WHAT’S INCLUDED • Two nights dinner, bed & breakfast • Transport and entry to Chelsea Flower Show on the Saturday INCLUDES ENTRY TO THE • Travel throughout CHELSEA
A CAREFULLY SELECTED HOTEL
FLOWER SHOW
After a great day out at the races, we’ll head back to our carefully selected hotel, where a warm welcome awaits you. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
3 DAYS / 2 NIGHTS DEPARTS FRIDAY | RETURNS SUNDAY
10 Apr £135
A CAREFULLY SELECTED HOTEL
★★★★★★★
A warm welcome awaits you at one of our carefully selected hotels. The bedrooms will feature: • En-suite facilities • Television • Tea/coffee making facilities
3 DAYS / 2 NIGHTS DEPARTS FRIDAY | RETURNS SUNDAY
22✦ May £189
DEPARTS: Chester-le-Street, Darlington, Durham, Hartlepool, Middlesbrough,
Peterlee, Stockton
DEPARTS: Chester-le-Street, Darlington, Durham, Hartlepool, Middlesbrough, Peterlee,
Stockton UPGRADE TO
SUPPLEMENTS: £6.00 single room
£7.00 per person for Holiday Insurance £30.00 Tattersalls Upgrade
TATTERSALLS
£30 PER PERSON ★★★★★★★
OR SIMPLY BOOK ONLINE AT
SUPPLEMENTS: £7.00 single room
£8.00 per person for Holiday Insurance ✦ Bank Holiday
DavidUrquhart.com
5
LET US ENTERTAIN YOU! 2 DAYS / 1 NIGHT
only
The Royal Edinburgh
£139
Military Tattoo
Showcasing the best of highland and lowland, the event boasts spectacular arts, cultural and ancestral heritage and a lot more besides! As has been tradition, the programme will feature the remarkable music of the Massed Pipes and Drums and the Massed Military Bands. An unforgettable evening brimming over with national pride and wonderful heritage, this is one legacy event you simply can’t afford to miss.
WHAT’S INCLUDED • One night dinner, bed & breakfast • One excursion including entry to the Royal Edinburgh Military Tattoo • Travel throughout
INCLUDES TICKET FOR THE
ROYAL EDINBURGH MILITARY TATTOO ★★★★★★★
only
£159
Illuminations Switch On & Hot Ice Show
The Illuminations Switch On is the best time to visit Blackpool, teamed with a ticket for the spectacular Hot Ice Show, makes this holiday the perfect weekend break.
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Time to enjoy the Illuminations Switch On on Friday evening • One excursion • Entertainment • Travel to and from the Spectacular Hot Ice Show (ticket included) on Saturday evening, as well as a day pass per person for the Pleasure Beach (rides not included) • Travel throughout INCLUDES TICKET FOR THE
EXCURSION
SPECTACULAR HOT ICE SHOW ★★★★★★★
ITINERARY Day 1 - departure times as indicated. Travel via main roads and motorways to the hotel arriving in time for an early dinner. In the evening we head to Edinburgh for the highlight, the Tattoo itself. After an unforgettable evening we return to the hotel around midnight. Day 2 - after breakfast, we head into Edinburgh with time for sightseeing or shopping before departing mid afternoon to arrive home early evening.
CLADHAN HOTEL, FALKIRK This friendly hotel is situated close to Falkirk town centre and has a modern restaurant and bar area to relax in. Bedrooms are contemporarily decorated and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
2 DAYS / 1 NIGHT DEPARTS MONDAY | RETURNS TUESDAY
Manchester - Full Day - to discover this vibrant City, full of culture and fantastic shopping! Whether you're interested in culture, history or retail therapy; Manchester has it all. From the impressive Trafford centre to the famous cobbles of Coronation Street, exquisite dining to galleries and museums, everyone can enjoy a break in this fast moving city.
CALYPSO HOTEL, BLACKPOOL Friendly and cosy with a nice bar and tasty food on offer, a warm welcome awaits you at the Calypso Hotel. There are some bedrooms available on the first and second floors and all feature: • En-suite facilities • Tea/coffee making facilities• Television • Radio
4 DAYS / 3 NIGHTS DEPARTS FRIDAY | RETURNS MONDAY
4 Sep £159
24 Aug £139 DEPARTS: Chester-le-Street, Darlington, Durham, Hartlepool, Middlesbrough, Peterlee,
Stockton
DEPARTS: Chester-le-Street, Darlington, Durham,
Hartlepool, Middlesbrough, Peterlee, Stockton
SUPPLEMENTS: £15.00 single room
£8.00 per person for Holiday Insurance
6
4 DAYS / 3 NIGHTS
SUPPLEMENTS: £13.00 single room
£13.00 per person for Holiday Insurance
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
Ask about our
BLACKPOOL BOOSTERS! BOOST YOUR BREAK WITH BLACKPOOL’S TOP ATTRACTIONS AT
UNBEATABLE PRICES!
✆08448 717 717
THRILLS, FRILLS & EXTRAS! 4 DAYS / 3 NIGHTS
Buckingham
only
£159
Palace & London
Buckingham Palace
4 DAYS / 3 NIGHTS
only
£159
Bletchley Park & Oxford
Bletchley Park
Prepare to be in awe as The State Rooms at Buckingham Palace open once again this summer, offering you a chance to explore how the Royal Family lives!
WHAT’S INCLUDED • Three nights dinner, bed and breakfast • Two excursions including entry to INCLUDES ENTRY TO Buckingham Palace BUCKINGHAM PALACE • Travel throughout ★★★★★★★
EXCURSIONS Buckingham Palace & London - Full Day - we visit Buckingham Place (entry included) viewing many of the magnificent state rooms. These principal rooms, which form the backdrop to the pageantry of court ceremonial and official entertaining, occupy the West Front overlooking the garden and are all opulently decorated with some of the finest pictures, tapestries and works of art from the Royal Collection. In the afternoon you will also have the opportunity to see many of the capital's famous landmarks. London - Full Day - into the centre of England's capital to absorb the bustling atmosphere and perhaps take in some of the many famous sights along the way! The coach will take you on a brief introductory tour seeing some of the main attractions, before dropping you off to give you the opportunity to explore London.
JURYS INN, MILTON KEYNES A well-presented hotel in the hub of Milton Keynes, the Jury’s Inn is warm, welcoming, and convenient. Bedrooms are modern and tasteful, with: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
4 DAYS / 3 NIGHTS DEPARTS FRIDAYS | RETURNS MONDAYS
7 Aug £159 4 Sep £159 11 Sep £159 DEPARTS: Chester-le-Street, Durham, Peterlee, Hartlepool,
Middlesbrough, Stockton, Darlington SUPPLEMENTS: £48.00 single room
£13.00 per person for Holiday Insurance
OR SIMPLY BOOK ONLINE AT
Once Britain's Best Kept Secret, today Bletchley Park, Home of the Codebreakers, is a heritage site attraction. You can explore and experience the top secret world of iconic WW2 Codebreaking Huts and Blocks set within the atmospheric Victorian estate nestled in a microcosm of Buckinghamshire countryside. Discover the secret world!
WHAT’S INCLUDED • Three nights dinner, bed and breakfast • Two excursions including entry to INCLUDES ENTRY TO Bletchley Park BLETCHLEY PARK • Travel throughout ★★★★★★★
EXCURSIONS Oxford - Full Day - to the ‘city of dreaming spires’ steeped in a rich and fascinating history. For stunning English heritage in a pretty setting, you can’t beat Oxford. Bletchley Park - Full Day - code breaking huts and blocks set within the atmospheric Victorian estate nestled in a microcosm of Buckinghamshire countryside. Discover the secret world! An ornate Victorian mansion that held the British intelligence quarters during World War II, you’ll be stepping into the room that helped win the war, where the German submarine codes were cracked. You’ll be learning the tales of spies and special ploys as an experienced guide takes you around and you will even be able to feast your eyes on an Enigma Machine and the rare Abwehr G312, which was used by the Nazis to encode secret messages between their armed forces - an unforgettable day.
JURYS INN, MILTON KEYNES 4 DAYS / 3 NIGHTS DEPARTS FRIDAYS | RETURNS MONDAYS
3✦ Apr £159 1✦ May £159 12 Jun £159 DEPARTS: Chester-le-Street 0730 Durham 0750 Peterlee 0830 Hartlepool 0855
Middlesbrough 0930 Stockton 0945 Darlington 1010 SUPPLEMENTS: £48.00 single room - £13.00 per person for Holiday Insurance
★ Easter ✦ Bank Holiday
DavidUrquhart.com
7
SEASIDE HOLIDAYS
5 DAYS / 4 NIGHTS
from
£139
Isle of Wight Explorer
Sandown
Godshill
5 DAYS / 4 NIGHTS
DEPARTS MONDAYS | RETURNS FRIDAYS
16 Feb 9 Mar
£139 £145
Please note: The above dates will be accommodated at the Cygnet Hotel, Sandown
13 Apr 25✦ May 3 Aug 24 Aug 7 Sep 19 Oct
£154 £164 £189 £189 £179 £159
DEPARTS: Chester-le-Street 0730 Durham 0750
Peterlee 0830 Hartlepool 0855 Middlesbrough 0930 Stockton 0945 Darlington 1010 SUPPLEMENTS: £16.00 single room
£17.00 per person for Holiday Insurance ✦ Bank Holiday
Sprawling golden sands for miles, historic buildings and a warm welcome, the Isle of Wight has been a top pick for generations for a reason. Steeped in history with 60 miles of stunning unspoiled scenery and a wealth of attractions, the Isle of Wight has something for everyone. From historic sites to natural delights it is a unique holiday destination and we love going there!
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions • Entertainment • Travel throughout
EXCURSIONS Newport & Cowes - Full Day - exploring the Isle of Wight’s principal town and its charming maritime heritage. Spend the morning in Newport, nestled at the very heart of the Isle of Wight. Enjoy Newport’s bustling market, quaint little shops and interesting quay side. In the afternoon we travel to Cowes, best known as the world's premier yachting centre, and the island's main port with a natural harbour. Godshill - Half Day - discover this picture postcard village, with its thatched cottages, quaint tea rooms and model village! This quintessential English village has a delightful medieval church and a winding main-street lined with traditional tearooms. Enjoy a traditional cream tea or wander the interesting range of shops offering local crafts and produce. Island Rambler - Full Day - visiting Bonchurch, Ventnor, Alum Bay and the bustling town of Yarmouth. Come with us for an enchanting tour around this picturesque island, beginning with the delightful village of Bonchurch. Next we’re on to Ventnor, famed for its micro climate and wide variety of flora and fauna. Then along past the coastal village of Brighstone to Alum Bay, with a chance to see the world famous coloured sand cliffs that overlook the famous landmark - The Needles Rocks. Finally we'll stop at the town of Yarmouth with its natural harbour and historic castle.
CHANNEL VIEW HOTEL, SANDOWN A friendly place next to Sandown’s golden beach, the Channel View Hotel offers comfort and good honest fun for all. With easy access to the pier, shopping, and nearby villages, the hotel is as convenient as it gets. Enjoy an in-house restaurant serving hearty food, and a friendly bar featuring entertainment throughout the week - there’s something for everyone here. Some ground and first floor rooms are available. All bedrooms come with: • En-suite facilities • Television with movies • Radio • Trouser Press • Hair dryer • Tea/coffee making facilities
8
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717
TORQUAY SUPER DEAL
Plymouth Hoe
5 DAYS / 4 NIGHTS
from
£139
Torquay
One of the UK’s top tourist destinations since the Victorian period, the stylish resort of Torquay sits at the heart of the English Riviera offering many attractions. Walk the palm-lined promenade. Admire the international marina. Sample the fare in the shops and cafes. Delight in the famous 22 miles of cliffs, coves and beaches of the Devonshire Coast!
WHAT’S INCLUDED
NEW!
EXCURSIONS • Four nights dinner, bed & breakfast • Two excursions • Entertainment • Travel throughout FOR 2015
EXCURSIONS Totnes & Brixham - Full Day (Tuesday) - visiting these delightful Devon towns, with cobbled streets and quaint houses. First to the charming little market town of Totnes, wander the River Dart trail, visit Totnes Castle or browse the Elizabethan market (in season). After time to explore we move on to Brixham, an ancient land of smugglers and pirates with a busy jostling harbour, filled with yachts’ and pretty little fishing boats, as well as a replica of Sir Francis Drake’s iconic ship, the Golden Hind. Buckfast Abbey & Plymouth - Full Day - spend the morning at this famous Abbey, before moving on to this vibrant Waterfront City. First to the stunningly beautiful ancient Buckfast Abbey, home of the Benedictine Monks for hundreds and hundreds of years, retreat of past royalty and set in some of the most stunning countryside in England. Explore the 12th century Cistercian architecture and visit the gardens and shop. Afterwards we’ll move on to Plymouth, brimming with things to do. Wander the cobbled streets, browse the elegant shops, enjoy some local food at the harbour, visit the famous Mayflower Steps or gaze at the stunning views from the iconic landmark, Plymouth Hoe.
5 DAYS / 4 NIGHTS
DEPARTS MONDAYS | RETURNS FRIDAYS
13 Apr 25✦ May 15 Jun 29 Jun 6 Jul 20 Jul 3 Aug 17 Aug 31✦ Aug 7 Sep 21 Sep
£139 £159 £169 £169 £179 £179 £179 £179 £179 £179 £169
DEPARTS: Chester-le-Street, Darlington, Durham,
Hartlepool, Middlesbrough, Peterlee, Stockton SUPPLEMENTS: £16.00 single room
£17.00 per person for Holiday Insurance
✦ Bank Holiday
CAREFULLY SELECTED TORQUAY HOTEL Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday and delight in the jewel of Devon that is Torquay. This carefully selected hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
SUPER
DEAL!
9
SEASIDE HOLIDAYS
5 DAYS / 4 NIGHTS
from
£159
Eastbourne & Brighton
Brighton
Eastbourne
5 DAYS / 4 NIGHTS
DEPARTS MONDAYS | RETURNS FRIDAYS
13 Apr 11 May 1 Jun 22 Jun 6 Jul 3 Aug 7 Sep 12 Oct
£159 £169 £179 £189 £199 £199 £189 £169
DEPARTS: Chester-le-Street 0730 Durham 0750
Peterlee 0830 Hartlepool 0855 Middlesbrough 0930 Stockton 0945 Darlington 1010 SUPPLEMENTS: £16.00 single room
£17.00 per person for Holiday Insurance
Look Out… For more great offers throughout the year!
DavidUrquhart.com
Packed with great sights and fun activities on the sunny south coast, Eastbourne makes the ideal destination for a holiday. Four large parks, award winning beaches and a host of attractions including museums and galleries, not to mention charming cafes and fab shopping, Eastbourne boasts the famous three-tiered promenade bursting with colourful flowers.
WHAT’S INCLUDED • Four nights dinner, bed and breakfast • Two excursions • Entertainment • Travel throughout
EXCURSIONS Brighton - Full Day - bright lights, beautiful buildings and big charm - there's so much on offer! Journey along the coast with us to reach this beloved English seaside town; full of happening places and excellent heritage to delight all ages. Visit the antique shops. Check out the ornate Brighton Pavilion. Wander its charming harbour. Enjoy the many good restaurants. Fall in love with the charming parks and gardens around. Enjoy a pleasant stroll along the seafront. Hastings & Rye - Full Day (Thursday) - experience the land of 1066, steeped in history, ancient towns and beautiful coastlines. Discover the ancient remains of the first Norman castle in Hastings, a fantastically-preserved Old Town and fascinating heritage that tells of war, conquest, smuggling - and more. Afterwards we’re on to the old cinque port of Rye. Here you will find quaint old-fashioned, individual shops and a lovely old town to enjoy. There will be plenty of time to look around before returning to Eastbourne along the stunning coast road.
HILTON ROYAL PARADE HOTEL, EASTBOURNE Bask in the beauty of Eastbourne at this privately owned hotel on the seafront, just a short walk from the famed Victoria Pier. There is a lift to all floors and bedrooms come with: • En-suite facilities • Television • Tea/coffee making facilities
10
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717
BLACKPOOL ROCKS!
Blackpool Weekend Madness
4 DAYS / 3 NIGHTS
from
£94
‘Comedy Carpet’ - Blackpool
INCLUDES ILLUMINATIONS
DATES
Blackpool
Wander, gaze, laze and laugh in Britain’s most iconic seaside resort. We love Blackpool! The essential British seaside good time, Blackpool has been entertaining the Brits for generations. With a host of attractions from the Pleasure Pier to Blackpool Tower, not to mention a number of fantastic gardens to wander, there’s something for everyone here. A warm welcome, fun and a unique atmosphere to fit all ages remain at the heart of it all – there’s nothing like it!
4 DAYS / 3 NIGHTS
Mersey or visit the historic city centre.
DEPARTS: Chester-le-Street 0830 Durham 0850
DEPARTS FRIDAYS | RETURNS MONDAYS
13 Feb 20 Mar 8 May Ask about our WHAT’S INCLUDED BLACKPOOL 29 May BOOSTERS! • Three nights dinner, bed & breakfast 19 Jun BOOST YOUR BREAK WITH BLACKPOOL’S • One excursion • Entertainment • Travel throughout TOP ATTRACTIONS AT 3 Jul UNBEATABLE PRICES! EXCURSION 31 Jul Liverpool - Full Day - to this magnificent city with a wealth of attractions to explore! Full 21 Aug of history, culture and friendly people, Liverpool is the ideal destination to discover and enjoy. A World Heritage site with a wonderful collection of museums, galleries, 2 Oct shopping and dining, there really is something for everyone in this fantastic city. The coach will take you to the historic Albert Dock complex with a great range of visitor 16 Oct attractions including the iconic 'Beatles Story'. You can also take a ferry across the In addition to the above on the October dates there will also be an evening drive along the promenade to see the unforgettable Blackpool Illuminations. The 66 night light extravaganza has the whole resort of Blackpool buzzing with excitement. Gaze as the promenade is illuminated with lasers, neon lights, fibre optics and floodlighting - a must see for all ages!
£94 £99 £119 £119 £122 £125 £125 £125 £139 £139
Peterlee 0930 Hartlepool 0955 Middlesbrough 1030 Stockton 1045 Darlington 1110 SUPPLEMENTS: £13.00 single room
£13.00 per person for Holiday Insurance
BLACKPOOL WORLD FIREWORKS CHAMPIONSHIP Watch this amazing display on Friday: 2 Oct
MANHATTAN HOTEL, BLACKPOOL Perfectly located, the Manhattan hotel is nestled on the North Promenade, offering stunning views of the shimmering Irish Sea and sprawling golden sands. Just a short distance from attractions like Blackpool Tower and the piers, the hotel has a lift to most floors (some steps to entrance of the hotel) and bedrooms feature: • En-suite facilities • Television • Radio • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
RM WEA LCOME W
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SEASIDE HOLIDAYS
5 DAYS / 4 NIGHTS
from
£159
Largs
Burns’ Monument
5 DAYS / 4 NIGHTS
DEPARTS MONDAYS | RETURNS FRIDAYS
6 Apr 27 Apr 25✦ May 8 Jun 29 Jun 20 Jul 27 Jul 7 Sep 21 Sep 19 Oct
£159 £169 £189 £199 £209 £209 £209 £209 £205 £189
DEPARTS: Chester-le-Street, Darlington, Durham,
Hartlepool, Middlesbrough, Peterlee, Stockton SUPPLEMENTS: £16.00 single room
£17.00 per person for Holiday Insurance
★ Easter ✦ Bank Holiday
RM WEA LCOME W
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Largs & Ayrshire Coast
With everything you would expect from a traditional Scottish seaside resort, Largs is the perfect base for exploring Scotland’s beautiful west coast. Walk along the Victorian promenade or sample some of the world famous ice cream. Visit the beautiful island of Great Cumbrae, just a mile offshore, or get in touch with your inner Viking at ‘Vikingar!’
WHAT’S INCLUDED • Four nights dinner, bed and breakfast • Two excursions • Entertainment • Travel throughout
FULL DAY GLASGOW!
EXCURSIONS Burns’ Country - Full Day - to Ayr and Alloway, the land of Scotland’s great national poet. First to the popular seaside town of Ayr, with its fantastic promenade and long sandy beach. After time to explore it’s off to Alloway, ‘Burns Country’, with the opportunity to see the Burns Monument or perhaps visit the Robert Burns Birthplace Museum (at you own expense), which includes the famous Burns Cottage where he was born, his work and Memorial Gardens. Glasgow - Full Day - full of fantastic museums, galleries and great shopping. Discover this dynamic and stylish city, with staggering architecture, unique masterpieces from designer Charles Rennie Mackintosh, fabulous shopping and friendly people. Visit its pleasant squares, wander its beautiful cathedral, or marvel at its Victorian Glasgow Quay architecture. For those wanting to visit the superb new Riverside Transport Museum, the coach will take you down to the Clyde waterfront and return for you after time to explore.
WILLOWBANK HOTEL, LARGS ★★★
Close to a lapping sea and the rolling hills of Ayrshire, the ★★★ A.A. privately-owned Willowbank offers holiday-makers comfort and easy access to both the seafront and Largs’ charming town centre – with a host of local attractions to enjoy. Bedrooms are available on the ground and first floors, offering: • En-suite facilities • Satellite television • Radio • Hair dryer • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717
SEASIDE HOLIDAY
Llandudno & Portmeirion
Llandudno
4 DAYS / 3 NIGHTS
from
£129
Portmeirion
Beautiful, award-winning sandy beaches meet sparkling blue waters. A gorgeous promenade to stroll down, a sprawling fun-filled pier and a host of attractions to delight in. Discover Britain’s only cable hauled tramway and the UK’s longest passenger cable car. All this in the shadow of spectacular Snowdonia. Cymru am byth!
WHAT’S INCLUDED • Three nights dinner, bed and breakfast • One excursion including entry to Portmeirion with guided walking tour • Entertainment • Travel throughout
INCLUDES ENTRY TO
PORTMEIRION WITH GUIDED WALKING TOUR ★★★★★★★
4 DAYS / 3 NIGHTS
DEPARTS FRIDAYS | RETURNS MONDAYS
24 Apr 29 May 19 Jun 25 Sep 16 Oct
£129 £129 £135 £132 £129
DEPARTS: Chester-le-Street 0800 Durham 0820
EXCURSION Portmeirion - Full Day - discover the surreal architecture of the village used in the cult 60’s TV show ‘The Prisoner’. Designed by Sir Clough Williams-Ellis, with clapboard houses, stunning coastal views and gorgeous old churches, peppered with beautiful gardens. So to get the most out of your day, a guided walking tour and woodlands land train journey is available to take you through this Mediterranean inspired haven.
Peterlee 0900 Hartlepool 0925 Middlesbrough 1000 Stockton 1015 Darlington 1040 SUPPLEMENTS: £13.00 single room
£13.00 per person for Holiday Insurance
Llandudno Beach
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Portmeirion
DavidUrquhart.com
SEACLYFFE HOTEL, LLANDUDNO Nestled in the shadow of the stunning Great Orme sits this welcoming, family-run hotel in the heart of Llandudno. From here, it’s just a short walk from the beautiful beach and the Great Orme with it’s cable hauled Tramway. Inside, the hotel is well decorated and there are a number of first floor bedrooms available, featuring: • En-suite facilities • Television • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
13
RIVERS DEEP, MOUNTAINS HIGH! 5 DAYS / 4 NIGHTS
from
£159
Lochs & Glens
£1.50 Bar (Conditions Apply)
Two Lochs Cruise
5 DAYS / 4 NIGHTS
DEPARTS MONDAYS | RETURNS FRIDAYS
6 Apr 18 May 8 Jun 13 Jul 17 Aug 31 Aug 21 Sep
£159 £184 £189 £199 £199 £199 £189
DEPARTS: Chester-le-Street, Darlington, Durham,
Hartlepool, Middlesbrough, Peterlee, Stockton SUPPLEMENTS: No single room supplement
£8.00 per person for sea view £17.00 per person for Holiday Insurance ★ Easter
Oban
Cowal Peninsula
Shimmering lochs and sweeping glens, we’re off to explore the wild wilderness of Bonnie Scotland! Fall in love with the landscape on a leisurely cruise on the spectacular Loch Long & Loch Goil; the centrepiece of this fantastic holiday. You’ll be based in peaceful Dunoon, where you can enjoy a stroll along the promenade or simply sit back and watch the ever-changing seascape.
WHAT’S INCLUDED • • • •
Four nights dinner, bed and breakfast Three excursions including a Two Lochs Cruise £1.50 bar nightly (conditions apply) Entertainment nightly • Travel throughout
INCLUDES TICKET FOR
TWO LOCHS CRUISE ★★★★★★★
EXCURSIONS Two Lochs Cruise - Half Day - a spectacular cruise exploring the sheltered waters of Loch Long and Loch Goil. First we travel to Blairmore Pier on the outskirts of Dunoon to board the Clyde Cruiser. Experience the natural scenic beauty of the area as we sail into the heart of the Loch Lomond and Trossachs National Park. Enjoy the views of quaint lochside villages and steeply sided mountains forest clad from sea to summit. Loch Lomond Shores - Full Day - to Luss, Balloch and Loch Lomond Shores Visitor Centre. First to Luss, with its quaint little cottages and old parish, before heading to Balloch, a beautiful village often called the “Gateway to Loch Lomond & The Trossachs National Park”. Afterwards we’ll head to Loch Lomond Shores Visitor Centre. Oban - Full Day - to this beautiful bayside town with panoramic views of the surrounding mountains and islands. Journeying through Glen Aray with its sweeping hills, we’ll travel past sprawling Loch Awe, before arriving at Oban, the principal town of Argyll. While here, sample the local produce, visit Oban Distillery (at your own expense), or take a walk up to the impressive McCaig’s Tower. Returning to the hotel, we’ll pass through stunning Glendaruel.
GLENMORAG HOTEL, DUNOON RM WEA LCOME W
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There’s fun for all at the Glenmorag Hotel, where the staff are friendly and there’s entertainment every evening. Set in an elevated spot overlooking the breathtaking Firth of Clyde, it’s a perfect place to laze and gaze the days away. Traditionally decorated, the hotel has a lift to all floors and bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717
IRISH EYES ARE SMILING
The Emerald Isle
5 DAYS / 4 NIGHTS
from
£199 NEW! FOR
2015
Sligo
Ballina
Discover the emerald landscape of Ireland’s beautifully rugged West Coast. There’s a romance about the West Coast of Ireland that’s like nowhere else; a wild drama to the landscape bound to the culture, traditions and people of the region. Ballina, home of the famous River Moy, and is renowned for its wonderful hospitality.
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions • Entertainment • Travel throughout
EXCURSIONS Newport, Bangor Erris & Ballycastle - Full Day - fall in love with the west of Ireland as we wend our way through County Mayo. Explore the pretty town of Newport, with its beautiful bay where we can wander the banks of the Black Oak River. We’ll then head to Bangor Erris, resting on the Owenmore River, before continuing on to Ballycastle, a small rural seaside town on the most north-easterly tip of Country Antrim. Castlebar & Knock - Full Day - to the historic towns of Castlebar and Knock, wrapped in beautiful scenery that stretches out over the delightful green pastures of Country Mayo. Discover Castlebar, on the arms of the Clew Bay. Explore this charming historic town which is framed by mountains and has spectacular views over an island-dotted sea. We’ll continue to the sacred site of Knock shrine, a spiritual destination for more than a century and welcoming over a million pilgrims annually. You can also visit the Knock Folk Museum (at your own expense) to discover more about the town’s history. Sligo - Full Day - discover the ancient town of Sligo, with mind-blowing history, beautiful buildings and a fantastic atmosphere. Come and spend the day with us exploring Sligo, north-west Ireland’s most important town and a hub of culture and history. Well situated on the wooded plain of the Garavogue River between Lough Gill and the sea, Sligo is a gem not easily forgotten.
5 DAYS / 4 NIGHTS
DEPARTS SUNDAYS | RETURNS THURSDAYS
10 May 7 Jun 19 Jul 6 Sep 4 Oct
£199 £219 £229 £229 £219
DEPARTS: Chester-le-Street, Darlington, Durham,
Hartlepool, Middlesbrough, Peterlee, Stockton SUPPLEMENTS: £16.00 single room
£21.00 per person for Holiday Insurance
County Mayo
Look Out… For more great offers throughout the year!
DavidUrquhart.com
DOWNHILL INN, BALLINA A friendly family owned hotel on the edges of Ballina, the Downhill Hotel offers a comfy stay and good value for money. A stay here offers you the perfect base to explore the stunning surrounding areas. With salmon fishing and wonderful walks aplenty, you can also explore the breathtaking ruins of 14th Century Rosserk Abbey. Bedrooms are available on the ground and first floors, all featuring: • En-suite facilities • Satellite television • Hair dryer • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
RM WEA LCOME W
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VISIT US ONLINE AT
DavidUrquhart.com
GROUP BOOKINGS
5 Great Reasons to let us organise your next group trip… Tailor Made Bookings We can organise your trip to suit your desired destination, important dates and even organise the itinerary
Friendly Staff We take the hassle out of organising your holiday
2
1
FREE Places! Up to 3 free places for your group
No Hidden Costs We don’t add anything extra to your booking or hide costs in the total price
3
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5
We’ve been at the forefront of organising great Group Holidays for the last 32 years and, with expertise in all sorts of getaways and away days, we think we’re the ideal choice to organise your next group trip.
Dunoon
£1.50 Bar (Conditions Apply)
Nestling on the shores of the Firth of Clyde, Dunoon offers a perfect opportunity for a relaxing holiday or an ideal base for seeing the spectacular scenery of the Cowal Peninsula and the Argyll Highlands.
Blackpool
Scarborough
Wander, gaze, laze and laugh in Britain’s most iconic seaside resort. The essential British seaside good time, Blackpool has been entertaining the Brits for generations. A warm welcome, fun and a unique atmosphere to fit all ages remain at the heart of it all – there’s nothing like it!
Scarborough, Britain’s first seaside resort, has been welcoming visitors for over 360 years and when you visit it’s not hard to see why. The perfect place from which to explore the wonders of this fantastic county.
CALL THE GROUP BOOKINGS TEAM NOW ON
EMAIL US AT
08442 43 00 43
groups@davidurquhart.com
Supplements and holiday insurance premium as appropriate are charged in full for all persons booked. Group booking discounts cannot be used in conjunction with any other special offer.
VISIT US ONLINE AT
DavidUrquhart.com
17
COACH HOLIDAYS BOOKING CONDITIONS Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is posted or handed to you.
Payment The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit Cards and Credit Cards are all acceptable forms of payment unless booked within Ten days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. A 2% credit card fee will be applied to all balances paid by credit card. There are no credit card fees on deposits/initial payment. There are no fees charged for any payments made by debit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Date
Charge
more than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure or later
Full Holiday Price
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 25). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract.
18
The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 30 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the “Changes by us” section (above) and, where appropriate, seek compensation.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us.
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer prepayments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717
GENERAL INFORMATION & INSURANCE Tickets
Meals en-route
Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side
A
B
C
D
E
F
R e a r
Driver
Return Journey Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Pavement Side
Luggage
Satisfaction Cards
Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
When we send your tickets we include a satisfaction card which we hope you will complete and return to us at the end of your holiday. There is no postage charge for the sender. Whilst all cards are carefully scrutinised and help us a great deal in maintaining and improving standards we do not send acknowledgement of receipt of your card.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
Smoking and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
David Urquhart Travel comply with Government regulations to protect customer funds.
HOLIDAY INSURANCE We have arranged a Travel Insurance Policy through Towergate Chapman Stevens that is underwritten by Optimum Underwriting Limited as underwriting agents for Groupama Insurance Company Limited (Towergate Chapman Stevens, Optimum Underwriting Limited & Groupama Insurance Company Limited are authorised and regulated by the Financial Conduct Authority) thus providing first class security.
Cancellation/Curtailment
Up to £3,000
£15 on holidays under £100 £40 on holidays over £100 Loss of Deposit - Nil
Medical & Repatriation Expenses
Up to £2,000,000. United Kingdom costs are limited to £1,000
£40 (Nil if EHIC is utilised)
Hospital Benefit
£15 per 24 hours up to £500
Nil
• MEDICAL HEALTH REQUIREMENTS. It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment. • INSURANCE POLICY. This contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the Insurance Policy carefully. • CONDITIONS, EXCLUSIONS AND WARRANTIES. There are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole Policy. • FRAUDULENT CLAIMS. The making of fraudulent claims is a criminal offence. • HEALTH. Refer to Medical Health Requirements as shown above. • PREGNANCY. The Policy will not cover any claim arising from Pregnancy for travel within four (4) weeks of the estimated date of delivery. • PERSONAL PROPERTY. If you are planning on taking items valued in excess of £200 such as photographic equipment, jewellery and other valuables with you, then you should make sure that you have adequate personal possessions cover under a Home Contents Insurance. Personal Property claims are paid based on the value of the goods at the time of loss and not on a ‘New for Old basis’ or replacement cost basis. A deduction will therefore be made for wear and tear and depreciation. • DATE CHANGE EXCLUSION. Certain sections of your policy (refer to General Exclusions item 17) contain exclusions for losses arising from failure of equipment to correctly recognise the calendar date, such as the change to the year 2000. • POLICY LIMITS. Most sections of the Policy have limits on the amount the Insurer will pay under that section. Some sections also have inner limits e.g. for one item, or for valuables in total. • POLICY EXCESS. Claims under most sections of the Policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of the claim. • REASONABLE CARE. You are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. • COMPLAINTS. The Insurance Policy includes a complaints procedure which tells you what steps you can take if you wish to make a complaint. Please refer to the Policy Wording for full details. • COOLING OFF PERIOD. The Policy contains a ‘cooling off period’ which allows you to return the Policy within 14 days of purchasing cover for a full refund if the cover is not suitable for your needs. • HAZARDOUS ACTIVITIES. The Policy will not cover you when you are taking part in certain activities. Please refer to the Policy Wording for details of any particular exclusion. • GOVERNING LAW. Your Policy is governed by English law. David Urquhart Travel are an Appointed Representative of ITC Compliance Limited, who are authorised and regulated by the Financial Services Authority.
Baggage & Personal Effects
Up to £1,000 (Limited to £200 in respect of Valuables & any one Item pair or set and golf equipment)
Nil
PREMIUM must be paid at the time of booking
Money & Documents
Up to £200 (cash limit £50 if under 16)
Nil
Delayed Baggage
Up to £100
12 hours
Loss of Passport
Up to £200
Nil
Travel Delay
£20 first 12 hours then £10 each subsequent 12 hours up to £60
12 hours
Abandonment
Up to £3,000 in excess of 12 hours
£40
Missed Departure
Up to £300
Nil
Personal Accident
Up to £5,000 (limited to £1,000 if aged under 16). Permanent Disablement Benefit only applicable to persons aged 69 and under
Nil
Personal Liability
Up to £1,000,000
Nil
NOTE: THIS TRAVEL INSURANCE COVER IS ONLY VALID FOR HOLIDAYS BOOKED WITH DAVID URQUHART TRAVEL. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual, or group (where applicable) who are not travelling against Medical Advice, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, subject to the terms, conditions and maximum specified claim limits. IMPORTANT. We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information. The Policy is optional for UK Holidays, but for European Holidays it is a condition of booking that all guests have Travel Insurance when travelling overseas. Should you wish to take advantage of our Travel Insurance please include the appropriate premium when booking your holiday. Your David Urquhart Travel invoice is proof of insurance and full details of the Policy Wording will be sent to you with your confirmation of booking. Premiums quoted include Insurance Premium Tax at the prevailing rate.
SUMMARY OF BENEFITS COVER
SUM INSURED
EXCESSES
UK 1 day 2 to 3 days 4 days 5 days 6 days and over
£2.00 per person £8.00 per person £13.00 per person £17.00 per person £19.00 per person
Continental
Please note this Policy is only available to persons resident in the United Kingdom and for persons visiting the United Kingdom. For the latter cover will apply for travel in, from and return to the United Kingdom only, and repatriation will be to the United Kingdom. For further details or clarification of the above please refer to your policy.
2 to 3 days 4 days 5 days 6 to 8 days 9 days and over
£15.00 per person £20.00 per person £25.00 per person £29.00 per person £31.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£19.00 per person £21.00 per person £23.00 per person
Annual Insurance For David Urquhart Travel Coach Holidays Annual insurance for our UK & Jersey coach holidays
£30.00 per person
Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
£40.00 per person
Insurance includes Insurance Premium Tax.
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer. David Urquhart (Travel) Ltd. is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
Wonderful World of The
WE SELL DIRECT… YOU ENJOY THE SAVINGS
LET US ENTERTAIN YOU! 2 DAYS / 1 NIGHT
only
£59
WHAT’S INCLUDED • One night Irish themed dinner, bed and full Irish breakfast • Time in Manchester city centre on the Monday morning 2 for 1 • Irish Ceilidh Band Entertainment BAR • 2 for 1 bar (conditions apply) (Conditions Apply) • Travel throughout
St Patrick’s Irish Hooley Celebrate St Patrick's day and join us for a fantastic night of feasting and dancing to an Irish ceilidh band! Soak up the festivities as you dance the night away and revel in the atmosphere as we turn green for the night and mark St Patrick's day in style! DEPARTS SUNDAY | RETURNS MONDAY RM WEA LCOME
15 Mar £59
W
SUPPLEMENTS: £7.00 single room
BRITANNIA COUNTRY HOUSE HOTEL, DIDSBURY, NEAR MANCHESTER 2 DAYS / 1 NIGHT
only
£59
WHAT’S INCLUDED • One night dinner, bed & breakfast • Free time in Blackpool on the Monday morning • Tribute entertainment - Abba 2 for 1 BAR • 3 hour 2 for 1 bar (Conditions (conditions apply) Apply) • Travel throughout
2 DAYS / 1 NIGHT
only
£59
WHAT’S INCLUDED • One night dinner, bed and breakfast • Time in Blackpool on the Monday morning • Dolly Parton Tribute Night 2 for 1 BAR • 3 hour 2 for 1 bar (Conditions Apply) (conditions apply) • Travel throughout
£8.00 per person for Holiday Insurance
Blackpool Abba Night Step back in time to a place where big hair, makeup and glitter were the only ingredients needed for a fantastic night out! Join us in the buzzing resort of Blackpool for a fantastic Abba Tribute night and dance the night away to classic hits like Dancing Queen and Mamma Mia!
BRITANNIA NORBRECK CASTLE HOTEL, BLACKPOOL
DEPARTS SUNDAY | RETURNS MONDAY
31 May £59 SUPPLEMENTS : £7.00 single room
£8.00 per person for Holiday Insurance
Dolly Parton Tribute Night in Blackpool Glam it up with big hair, big costumes and a rocking voice as FOR we pay tribute to the music of Dolly Parton! Forget 9-5, it will be 8 till late as we dance and sing the night away to the best of country song from one of the most recognised artists of popular music. Enjoy her early classics such as Coat of Many Colours to her later hits like Jolene – a perfect mix of great company and music of a timeless icon!
BRITANNIA NORBRECK CASTLE HOTEL, BLACKPOOL
NEW!
2015
DEPARTS SUNDAY | RETURNS MONDAY
14 Jun £59 SUPPLEMENTS: £7.00 single room
£8.00 per person for Holiday Insurance
Call our booking and enquiry line
24 hours a day, 7 days a week, 365 days a year!
Monday - Friday 8:30am - 8:45pm Saturday 8:30am - 6:00 pm Sunday 10:00am - 6:00pm
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
DTUC15
DavidUrquhart.com ✆08448 717 717 Book online