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LOCAL DEPARTURES FROM EAST ANGLIA • Dereham • Great Yarmouth • Kings Lynn • Lowestoft • Norwich • Peterborough • Wisbech
37 years ANd still growing strong
T U O K L OO R
FOR OTIUNG EXCI
NCUERW S IO N S
EX
QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020
WE SELL DIRECT… YOU ENJOY THE SAVINGS BOOK BY PHONE FROM THE COMFORT OF YOUR HOME OR VISIT OUR WEBSITE TODAY!
DavidUrquhart.com ✆08448 717 717 MAKE SURE YOU DON’T MISS OUT! Sign up for our email newsletters on our website NOW! Calls cost 7p per minute plus your phone company's access charge.
EAUC20 CODE CODE
DAVIDLTD., URQUHART (TRAVEL) LTD., 103 EAST STRATHMORE G74plus1LF DAVID URQUHART (TRAVEL) 103 STRATHMORE HOUSE, KILBRIDE,HOUSE, G74 1LFEAST - CallsKILBRIDE, cost 7p per minute your phone company's access charge.
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QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020 It’s 37 years since we began and we are proud as ever to be delivering the quality and outstanding value that you have come to expect from The Wonderful World of David Urquhart Travel! Look out for our exciting new excursions throughout the brochure this year - we hope you’ll be impressed! A fantastic deal, no matter the budget.
TRAVEL IN STYLE AND COMFORT LOCAL DEPARTURES - EXCITING EXCURSIONS
HAND PICKED ACCOMMODATION EXCELLENT ENTERTAINMENT
We want your journey to be relaxing and this year we will be making sure your holiday starts from your pick up point!
We offer a range of hotels, carefully chosen for their comfort and value. Many of our hotels have a fantastic programme of evening entertainment for your enjoyment. All bedrooms have en-suite facilities, television and tea and coffee making facilities.
All our quality touring coaches have local, experienced drivers, panoramic windows, on-board toilet and most have air conditioning. Reserved seats for the duration of the holiday are allocated as you board. For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.* When you book you will be asked to choose which area of the coach you wish to sit in. Your exact seat number will be advised by your driver as you join the coach.**
As times change, we recognise that your needs may have changed, and we are expanding our ongoing programme of visiting properties and improving standards again in 2020 to ensure outstanding value. Look out for hotels with our ‘Warm Welcome’ award, chosen using customer ratings. Offering excellent food, friendliness and efficiency of staff you’ll be sure of a treat at these hotels.
Driver Side Front Seats
A
Front Seats
D
B
C
E
F
Driver
R e a r
Book a holiday in one of our own Hart hotels in great locations in Dunoon, Garve and Strathpeffer and benefit from even more outstanding value. Set amongst some of Scotlands finest scenery, all have entertainment nightly, amazing bar offers (where stated) and no single room supplement. You can also upgrade your stay (see our website for details). You can even book a self-drive break!
Pavement Side
This year we have a large range of new exciting excursions. Spectacular scenery, lively, vibrant towns and cities and popular attractions - all just a short journey away!
Quality, outstanding value, local departures, a great choice of destinations and stress free travel - we think we’ve got it all covered! But, if you don’t see what your looking for - destination, room type or pick up location of your choice - then please don’t hesitate to contact us, we are always looking for ways to improve!
Why bookk with us?
37 years and still growing strong
WE SELL DIRECT
hassle freE H HOLID AYS
Guaran ntee the frontt sea onlly £10PP £10PP
customer sa
SUBJECT TO AVVA AILABILITY ITY
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and fully comply with government regulations to protect customer funds.
Call our friendly Sales Team!
Or simply book online!
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
24 hours a day, 7 days a week, 365 days a year!
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
A deposit of £30 per person secures your booking For Last Minute bookings, FULL PAYMENT must be made at the time of booking. * From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. ** On occasions due to operational reasons an area on the coach cannot be selected, however seats will still be allocated by the driver as you board.
2
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY
only
£69
DEPARTURES
Dereham, Great Yarmouth, Kings Lynn, Lowestoft, Norwich, Peterborough, Wisbech
SUPPLEMENTS
£15.00 single room £9.00 per person for Holiday Insurance
16 Feb
£69
WHAT’S INCLUDED
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LIVE MUSIC
A DAVID URQUHART TRAVEL FAVOURITE BOOK NOW TO AVOID DISAPPOINTMENT
(conditions apply)
NORBRECK CASTLE HOTEL, BLACKPOOL Located on the Queens Promenade, this friendly Britannia hotel offers you easy access to delights such as the famous Blackpool piers simply hop on a tram and you’re there! There’s great leisure facilities at the hotel and for a small extra charge you can enjoy a heated indoor swimming pool, sauna, jacuzzi and gym. There are lifts to all floors and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
LAS CHANCTE TO SEE the ukin
3 DAYS 2 NIGHTS
DEPARTS SATURDAYS RETURNS MONDAYS
WHAT’S INCLUDED • Two nights dinner, bed & buffet breakfast • One excursion including a ticket for the Tutankhamun Exhibition at the Saatchi Gallery, London • Travel throughout
from only
£169
Lowestoft 0800 Great Yarmouth 0825 Norwich 0905 Dereham 0935 Kings Lynn 1020 Wisbech 1040 Peterborough 1125
DEPARTURES
SUPPLEMENTS
over 150 stunning the Golden Pharaoh features TUTANKHAMUN: Treasures of for the first time. This is pt Egy ide g 60 on display outs authentic tomb objects includin experience the magic and event and final opportunity to an absolute must-see cultural pt forever. re his treasures return to Egy mystery of Tutankhamun befo
LIFT
Early Bird
2 for 1 Bar
• One night gala dinner, bed & breakfast • 2 for 1 bar for three hours (conditions apply) • Welcome glass of wine on the tables • Cabaret entertainment from 'Robbie Williams' & the 'Midnight Soul Sisters' tribute acts followed by 'Lionel Vinyl' and a disco in the hotels sparkling ballroom • Travel throughout
£40.00 single room £9.00 Per person Holiday Insurance
8 Feb £169 21 Mar £179
11 Apr £189
INCLUDES A TICKET FOR the
tutankhamun exhibition at the saatchi gallery, london
JURYS INN, WATFORD The Jurys Inn, Watford has everything you need for the perfect stay. With over 200 modern and stylish guestrooms, you can enjoy a comfortable night’s sleep and wake up feeling refreshed and ready to take on the day ahead. Jurys Inn Watford is perfectly situated to enjoy all that the city centre has to offer. There is a lift to all floors and bedrooms feature: LIFT • En-suite facilities • Flat screen television • Hair dryer • Free WiFi • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
3
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from only
4 DAYS 3 NIGHTS
£129
DEPARTS FRIDAYS RETURNS MONDAYS
DEPARTURES
Newquay
SUPPLEMENTS
14 Feb
& the Eden Project WHAT’S INCLUDED
early bird
• Three nights dinner, bed & breakfast • 2 for 1 bar nightly 6pm - 9pm (conditions apply) • Two excursions including entry to the Eden Project • Entertainment • Travel throughout
SANDY LODGE HOTEL, NEWQUAY
n Pro Top 5 reasons to visit the Ede
Lowestoft 0645 Great Yarmouth 0710 Norwich 0750 Dereham 0820 Kings Lynn 0900 Wisbech 0925 Peterborough 1010 No single room supplement £14.00 per person for Holiday Insurance
£129
6 Mar
£135
INCLUDES
ject:
les and waterfalls. t in captivity with steamy jung 1. The world's largest rainfores buildings. 2. Cutting-edge architecture and year round. all lays disp en gard ning 3. Stun art. 4. World-class sculpture and tops. that takes you above the tree way walk py cano t ores 5. A rainf
ENTRY TO
the eden project
2 for 1 Bar
LIFT
(conditions apply)
The Sandy Lodge is an excellent family run 80 bedroomed hotel in Cornwall's premier resort. There's a bar with a dance floor and a pool table to enjoy a quick game with friends. The hotel also has a heated indoor swimming pool, jacuzzi, gym and sauna (small extra charge). You're sure to leave fully relaxed and refreshed. The hotel has WiFi and there is a lift to most floors. Bedrooms are light and airy with: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
INCLUDES FULL DAY: ‘st ives, lands end, penzance’
Ancient Bath & Glastonbury WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Three excursions • Time to enjoy the pretty village of Street and Clarks Village Outlet • Travel throughout
DEPARTS MONDAY RETURNS FRIDAY
only
£159
Lowestoft 0700 Great Yarmouth 0725 Norwich 0805 Dereham 0835 Kings Lynn 0915 Wisbech 0940 Peterborough 1025
DEPARTURES
EXCURSIONS Bath - Full Day - we're off to the one and only West Country city of Bath, with its abundance of Georgian architecture, brilliant historic gems and fantastic atmosphere. Sample some of the finest architectural sights in Europe, including the Royal Crescent, the Circus, Assembly Rooms and the famous Pulteney Bridge. Burnham-on-Sea - Half Day - with miles of golden sand, beautiful Victorian buildings and friendly Somerset charm - it’s easy to see why Burnham-on-Sea has been a popular resort for generations. From donkey rides to a well-loved wildlife park, from boat trips and amusements to fantastic shopping and arts and crafts. Glastonbury - Half Day - there's so much more to Glastonbury than music festivals and we can't wait to show you! Surrounded by myth, legend and history, Dark Age and Saxon remains excavated here suggest that it was once a Saxon fortress, or perhaps an early Christian hermitage.
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
23 Mar
£159
WESSEX HOTEL, STREET The lovely Wessex Hotel is situated in the heart of Somerset and offers quality hospitality in a prime position. Inside, the hotel is warm and welcoming with neutral décor and spacious rooms to make you feel right at home. WiFi is available throughout the hotel and there is a lift to all floors. All 51 bedrooms are tastefully decorated and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT
4
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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out on Spring into action and don’t miss d Davi from offer this unbelievable 1 bar and Urquhart Travel. Enjoy a 2 for break lous fabu this on s rsion great excu g in that’s guaranteed to put a sprin your step!
5 DAYS 4 NIGHTS
DEPARTS MONDAY RETURNS FRIDAY
EXTRCAH CueOtoAPopular
D
liverpool
Demand
Lowestoft 0730 Great Yarmouth 0755 Norwich 0835 Dereham 0905 Kings Lynn 0945 Wisbech 1010 Peterborough 1055
SUPPLEMENTS
£30.00 single room £18.00 per person for Holiday Insurance
23 Mar
£145
EXCURSIONS
2 for 1 Bar (conditions apply)
Four nights dinner, bed & breakfast 2 for 1 bar (conditions apply) Three excursions Travel throughout
£145
DEPARTURES
WHAT’S INCLUDED • • • •
only
LIFT
Easter on the Isle of Wight WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including a ticket for the Isle of Wight Steam Railway • Entertainment • Travel throughout
journey through Join us for a nostalgic steam de as we take in the picturesque rural countrysi a bygone era. of ls smel and ds soun s, the sight y restored tifull beau the Sit back and relax in a circular trip from y enjo and ages carri rian Victo Afterwards, we'll the 1940s Haven Street Station! with its pretty have time to explore Godshill railway! thatched cottages and model
EXCURSION
CAREFULLY SELECTED HOTEL
Isle of Wight Steam Railway & Newport - NEW Full Day - travel back in time to the age of steam and experience the vintage Isle of Wight Steam Railway. Afterwards, we'll have time to discover the islands principle town, Newport. Godshill - Half Day - discover this picturepostcard village, with its thatched cottages, quaint tearooms and model village!
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£169
Lowestoft 0630 Great Yarmouth 0655 Norwich 0735 Dereham 0805 Kings Lynn 0845 Wisbech 0910 Peterborough 0955
DEPARTURES
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
10 Apr
£169
INCLUDES a ticket for the Isle of Wight Steam Railway
Bank Holiday Weekend - Torquay WHAT’S INCLUDED • • • • •
Three nights dinner, bed & breakfast One excursion Time to explore the resort of Torquay Entertainment Travel throughout
EXCURSION Shaldon, Teignmouth & Sidmouth NEW - Full Day - Shaldon is a great little town full of winding lanes, thatched cottages and unique independent shops for you to wander and browse. Visit one of the delightful cafes and enjoy a coffee before heading to Teignmouth with its fine Georgian buildings, beautiful sandy beaches and great food. We'll head to Sidmouth in the afternoon where you can pop into the many friendly shops bursting with great gifts.
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
early bird & BANK HOLIDAYS
DARESBURY PARK HOTEL & SPA, WARRINGTON
Chester - Full Day - explore the medieval city of Chester with its 900 year old Cathedral, Roman walls and half timbered houses, Chester is a historical gem. Liverpool - Full Day - to this magnificent city with a wealth of attractions to explore! Peak District - Full Day - to these sweeping green valleys of Britain's first National Park, visiting Buxton & Bakewell.
only
£149
Lowestoft 0630 Great Yarmouth 0655 Norwich 0735 Dereham 0805 Kings Lynn 0845 Wisbech 0910 Peterborough 0955
DEPARTURES
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
22 May
£149
ASHLEY COURT HOTEL, TORQUAY A family run hotel in the heart of Torquay, the 83 bedroomed Ashley Court Hotel is the perfect choice. Situated close to the golden beaches and town centre, you can easily explore this charming seaside town. With an outdoor heated pool (in season) you are sure to feel relaxed. There is a lift to most floors and bedrooms have: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
LIFT
5
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3 DAYS 2 NIGHTS
DEPARTS FRIDAY RETURNS SUNDAY
only
£159
DEPARTURES
Dereham, Great Yarmouth, Kings Lynn, Lowestoft, Norwich, Peterborough, Wisbech
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance £30.00 Festival Zone
£159
3 Apr
Thrills, Frills & Extras
to test Steeplechase’. With entry e your bets at the ‘World’s Grea enjoy a re, Be part of the action and plac sphe atmo the up soak plechase Enclosure), you can es and The Embankment (formerly Stee the biggest tests for racehors nalin rush as you watch one of adre the feel and out day se. cour thrilling Race ee Aintr us famo the way around two circuits of riders as they negotiate their
FESTIVAL ZONE!
for only
£30
per person
WHAT’S INCLUDED • Two nights dinner, bed & breakfast including light supper on Saturday night • Tea or coffee on arrival • One excursion to the Grand National including a ticket for The Embankment with a full race meeting, live bands, DJs and entertainment on throughout the day • Travel throughout
HEADWAY HOTEL, MORECAMBE Located on Morecambe's East promenade, with breathtaking views across the magnificent Morecambe Bay to the rolling hills of the English Lake District. There is a lift to all floors and bedrooms have: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities
LIFT
Andre Rieu Live at Wembley iece Johann é Rieu together with his 60-p often moving grandeur of Andr expect can Fans zes. Experience the fun-filled and celebrated walt rtoire of romantic ballads and ivarius violin. Strad Strauss Orchestra with their repe us famo his and t artis world’s most popular classical to be an the usual brilliance from the concert which is guaranteed in the aisles at this colourful z walt and ired insp ed, Be mov unforgettable evening!
INCLUDES
WHAT’S INCLUDED • One night early dinner, bed & breakfast • Ticket to see Andre Rieu at The SSE Arena, Wembley for the Friday evening performance • Travel throughout
A TICKET TO SEE ANDRE RIEU AT THE sse arena, wembley
2 DAYS 1 NIGHT
DEPARTS FRIDAY RETURNS SATURDAY
£189
Lowestoft 0800 Great Yarmouth 0825 Norwich 0905 Dereham 0935 Kings Lynn 1020 Wisbech 1040 Peterborough 1125
SUPPLEMENTS
£15.00 single room £9.00 Per person Holiday Insurance
24 Apr
Day 1- we'll arrive at the hotel in time for an early dinner. Then there’ll be time to freshen up before the coach takes us to The SSE Arena, Wembley for a spectacular concert with Andre Rieu. The coach will take you back to the hotel after a memorable show. Day 2 - we’ll start the day with a hearty breakfast, after which we depart for home, dropping off late afternoon/early evening on return.
BRITANNIA HAMPSTEAD HOTEL, LONDON Comfortable and convenient in a great location, the 135 bedroomed Britannia London Hampstead Hotel is the perfect place to base your stay and just a short walk to Hampstead Village. Inside, the hotel boasts a conservatory restaurant, friendly bar where you can enjoy the free WiFi as well as an outside terrace to relax in. There is a lift to all floors and bedrooms have: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT
BOOK BY PHONE
only
DEPARTURES
ITINERARY
6
Upgrade
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
£189
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thrills, frills & Extras
NEW for 2020 Kynren - An Epic Tale Kynren - An Epic Tale - is a 'must see' outdoor live action performance journeying through 2000 years of British history across a seven and a half acre stage! Explosive, entertaining and dramatic - just a few words to describe the scene you can expect before you as the audience falls silent and the story begins. Kynren brings you ground shaking stories of invasion, war, sacrafice as well as the daily struggles through the ages. With an inspired original soundtrack, amazing stunts and unbelievable horsemanship, you can't help but be amazed and won over by this unique and moving theatre show performed under the stars.
WHAT’S INCLUDED • Two nights dinner, bed & breakfast with an early dinner on the Saturday • Time in the impressive city of Durham en route • A ticket for ‘Kynren - An Epic Tale‘ • Afternoon excursion to Morpeth • Travel throughout
INCLUDES a ticket for ‘kynren - an epic tale’
only
£229 3 DAYS 2 NIGHTS
DEPARTS FRIDAY RETURNS SUNDAY ✦
28 Aug
£229 ✦ Bank Holiday
ITINERARY Day 1 - departure times as indicated, travelling via main roads and motorways to Durham, an impressive World Heritage Site. After time to explore we depart for the hotel with time to settle into your room before dinner. Day 2 - after breakfast you have the morning at leisure before departing for the market town of Morpeth, where you can wander the delightful little shops and twisting lanes. We return to the hotel for an early dinner (4.30pm) before departing for the show early evening. Following a night of jaw-dropping spectacles, we’ll return to the hotel late evening. Day 3 - after breakfast, we depart for home, dropping off late afternoon.
JURYS INN, NEWCASTLE-UPON-TYNE Set in a great location the Jurys Inn, Newcastle is perfectly placed to enjoy all the city has to offer, within walking distance of some of the main attractions. This modern 274 bedroomed hotel features a stylish bar and restaurant with free WiFi throughout the hotel. There is a lift to all floors and the contemporary bedrooms feature: • En-suite facilities Television with Freeview Hair dryer Tea/coffee making facilities
BOOK ONLINE
LIFT
DEPARTURES
Lowestoft 0700 Great Yarmouth 0725 Norwich 0805 Dereham 0835 Kings Lynn 0915 Wisbech 0940 Peterborough 1025
SUPPLEMENTS
£35.00 single room £9.00 per person for Holiday Insurance
Central
DavidUrquhart.com Location
7
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7 days
Gairloch & Loch Ness Cruise
WHAT’S INCLUDED • Six nights dinner, bed & breakfast (four nights in Gairloch & two overnight stops en-route) • Three excursions including a Loch Ness Cruise & entry to Inverewe Gardens • Welcome tea/coffee and biscuits on arrival at the Gairloch Hotel • Entertainment on two nights at the Gairloch Hotel • Travel throughout
INCLUDES a cruise on loch ness & entry to inverewe gardens
DEPARTS SUNDAYS RETURNS SATURDAYS
from only
£315
DEPARTURES
Dereham, Great Yarmouth, Kings Lynn, Lowestoft, Norwich, Peterborough, Wisbech
SUPPLEMENTS
£120.00 single room £20.00 per person for Holiday Insurance
19 Apr £315
EXCURSIONS
SCOTTISH HIGHLIGHTS
7 DAYS 6 NIGHTS
4 Oct
£329
Poolewe, Inverewe Gardens & Ullapool - Full Day - first, we'll make our way to Poolewe, a charming little village on the banks of Loch Ewe with outstanding views across the bay. Next, we visit the world famous Inverewe Gardens - an oasis of exotic plants bursting with vibrant colour before making our way along the side of little Loch Broom to Ullapool with time to explore. Eilean Donan Castle & Loch Ness Cruise - Full Day - travelling through some spectacular scenery, we'll make our way through Kinlochewe and head towards Eilean Donan Castle for a photo stop. You'll have some time to stretch your legs and take a few photos of this iconic castle. We'll continue on to Loch Ness to enjoy a lovely afternoon cruise on this famous Loch before heading home through the dramatic landscapes. Gairloch - Half Day - enjoy some time to explore the Highland village of Gairloch. You can wander the miles of sandy beaches and take in the spectacular view across to Skye or even visit the Heritage Museum if you would like to learn more about the area. Enjoy a tea or coffee in one of the cosy cafes and simply enjoy the stillness of this part of the country.
GAIRLOCH HOTEL, GAIRLOCH This beautiful Highland hotel is superbly situated on Gairloch Bay with magnificent views over to the Isle of Skye and is bursting with Scottish hospitality. Ideally situated overlooking quiet beaches and natural beauty spots, the hotel has a relaxed restaurant and a grand lounge. The hotel has WiFi and a lift to all floors. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT
NEW for 2020
The Hill House & Loch Lomond Cruise
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to The Hill House and a cruise on Loch Lomond • £1.50 bar nightly (conditions apply) • Live entertainment on most nights • Travel throughout
5 DAYS 4 NIGHTS
INCLUDES
DEPARTS MONDAYS RETURNS FRIDAYS
entry to THE hill house & a cruise on loch lomond
EXCURSIONS The Hill House & Helensburgh - Full Day - overlooking the River Clyde, The Hill House is universally regarded as Charles Rennie Mackintosh’s finest domestic creation. Mackintosh designed nearly everything inside the Hill House too, from the decorative schemes and the furniture to the fittings and contents, with his wife adding the finer touches. Afterwards, we’ll spend time in the Victorian seaside town of Helensburgh with its long promenade, a busy shopping centre and attractive parks to explore. Luss, Loch Lomond Shores & Cruise - Full Day - discover the stunning beauty of Loch Lomond as we take in the idyllic village of Luss, cruise on the shimmering waters of Loch Lomond and explore this spectacular visitor destination. Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne.
from only
£195
DEPARTURES
Lowestoft 0600 Great Yarmouth 0625 Norwich 0705 Dereham 0735 Kings Lynn 0815 Wisbech 0840 Peterborough 0925
SUPPLEMENTS
No single room supplement £8.00 per person for Clyde view £18.00 per person for Holiday Insurance
6 Apr 1 Jun 28 Sep
£195 £199 £209
12 Oct 19 Oct
£195 £195
£1.50 Bar (conditions apply)
HOTEL UPGRADES AVAILABLE
GLENMORAG HOTEL, DUNOON
SEE WEBSITE FOR DETAILS
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. The 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar or there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
8
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
LIFT
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Blackpool Weekend WHAT’S INCLUDED
4 DAYS 3 NIGHTS
• • • • •
Three nights dinner, bed & breakfast One excursion - Fleetwood Happy hour bar nightly (conditions apply) Time to explore Blackpool Enjoy the Blackpool Illuminations on the September & October departures • Entertainment • Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS
Lowestoft 0700 Great Yarmouth 0725 Norwich 0805 Dereham 0835 Kings Lynn 0915 Wisbech 0940 Peterborough 1025
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
happy hour bar
2 Oct
£154
BLACKPOOL BOOSTERS! BOOST YOUR BREAK
WITH BLACKPOOL’S TOP ATTRACTIONS AT
UNBEATABLE PRICES!
(conditions apply)
MELVILLE HOTEL, BLACKPOOL Situated close to Blackpool's top attractions and within walking distance of the Tower, the privately owned 56 bedroomed Melville Hotel is a great choice. Inside, the hotel is warm and welcoming with a TV lounge, free WiFi, pool table and friendly bar. There is a lift to all floors and the comfortable bedrooms all feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
7 days
LIFT Central Location
Newquay & the Isles of Scilly
WHAT’S INCLUDED • Six nights dinner, bed & breakfast • Four excursions including a sail to the Isles of Scilly • Time to explore the seaside resort of Newquay • Entertainment • Travel throughout
EXCURSIONS
INCLUDES a sail to the isles of scilly
7 DAYS 6 NIGHTS
DEPARTS SUNDAYS RETURNS SATURDAYS
from only
£385
DEPARTURES
Lowestoft 0730 Great Yarmouth 0755 Norwich 0835 Dereham 0905 Kings Lynn 0945 Wisbech 1010 Peterborough 1055
SUPPLEMENTS
No single room supplement £20.00 per person for Holiday Insurance
26 Jul £385
seaside holidays
Fleetwood Market - Half Day - to the traditional Fleetwood market full of great finds and local produce! First opened in 1840, Fleetwood market has stayed true to its Victorian heritage and is now one of the largest markets in the North of England. Explore over 150 stalls selling an eclectic mix of goods from homeware and clothing to home baking. With a huge selection of indoor and outdoor stalls, you’ll be amazed by the variety on offer!
£154
DEPARTURES
21 Aug £154 11 Sep £154
EXCURSION
only
9 Aug £389
St Ives, Land's End & Penzance - Full Day - travelling along the coast, we'll visit St Ives, a beautiful award-winning beach town with talented artists, fantastic shops and interesting museums. Afterwards, we'll visit Lands' End, the UKs most south-western point for a photo opportunity of the dramatic blend of rocky cliffs, ocean sprays and dramatic seas. Finally, we'll stop at Penzance, a historic port with stunning views over the sea to St Michael's Mount. Isles of Scilly - Full Day - unwind and relax in this tranquil paradise, surrounded by palm trees and golden sands. With an early start, we’ll journey to Penzance for the voyage to the Isles of Scilly. Cruising down the stunning Cornish coast, see if you can spot any dolphins! Landing at St Mary’s we’ll have time to explore, stroll around Hugh Town or an option to take a short coach tour (cost not included) to marvel at the wonderful sights this island has to offer. Truro - Half Day - to Cornwall's charming City with culture, countryside and cobbles! St Michael's Mount & Porthleven - Full Day - discover the wonder that is St Michael's Mount; a tidal island off the Cornish coast with a beautiful mountain top setting, surrounded by rugged green hills. Afterwards, we'll travel to Porthleven, a traditional old fishing village.
SANDY LODGE HOTEL, NEWQUAY The Sandy Lodge is an excellent family run 80 bedroomed hotel in Cornwall's premier resort. There's a bar with a dance floor and a pool table to enjoy a quick game with friends. The hotel also has a heated indoor swimming pool, gym and sauna (small extra charge). You're sure to leave fully relaxed and refreshed. The hotel has WiFi and there is a lift to most floors. Bedrooms are light and airy with: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
LIFT
9
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Torquay & the English Riviera WHAT’S INCLUDED • • • • • •
5 DAYS 4 NIGHTS
Four nights dinner, bed & breakfast Two excursions Happy hour nightly (conditions apply) Time to explore the stylish resort of Torquay Entertainment nightly Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS Shaldon & Teignmouth NEW - Full Day - Shaldon is a great little town full of winding lanes, thatched cottages and unique independent shops for you to wander and browse. Visit one of the delightful cafes and enjoy a coffee before heading to Teignmouth in the afternoon with its fine Georgian buildings, beautiful sandy beaches and great food.
seaside holidays
Dawlish & Sidmouth NEW - Full Day - first, we'll head to the traditional seaside town of Dawlish with its sandy beaches, traditional seaside attractions and a great mix of eateries. We'll head to Sidmouth in the afternoon where you can pop into the many friendly shops bursting with great gifts. If you’re craving something nice, why not pop into one of the lovely cafes and relax with a pot of tea and a cake after being out in the fresh sea air!
happy hour nightly
£189
DEPARTURES
Lowestoft 0730 Great Yarmouth 0755 Norwich 0835 Dereham 0905 Kings Lynn 0945 Wisbech 1010 Peterborough 1055
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
11 May £189 1 Jun £199 15 Jun £199
17 Aug £219 14 Sep £199 28 Sep £199
SEASCAPE HOTEL, TORQUAY This family run 57 bedroomed hotel is located within a short walk from the town centre and the golden sandy beach. There is WiFi available and the hotel has a lift to most floors. All bedrooms feature: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
Central
LIFT
(conditions apply)
Location
Weston-super-Mare & Bath WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Three excursions • Time to explore the traditional seaside resort of Weston-super-Mare • Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
Bath - Full Day - we're off to the one and only West Country city of Bath, with its abundance of Georgian architecture, brilliant historic gems and fantastic atmosphere. Sample some of the finest architectural sights in Europe, including Bath Abbey, the Royal Crescent, the Circus, Assembly Rooms and the famous Pulteney Bridge. Wells NEW - Half Day - lose yourself in Wells as you explore its cobbled lanes, medieval market square and marvel at the commanding Cathedral which dominates the skyline. This special city - the smallest in England! - attracts visitors the world over and it's easy to see why! Glastonbury, Clarks Village Outlet & Street - Full Day - there's so much more to Glastonbury than music festivals and we can't wait to show you! Surrounded by myth, legend and history, Dark Age and Saxon remains excavated here suggest that it was once a Saxon fortress, or perhaps an early Christian hermitage. After discovering this ancient town, we will make our way to Street with time at the Clark's Village Outlet. With over 90 stores to browse and plenty of eateries, you are sure to find this unique shopping experience truly memorable.
£229
Lowestoft 0700 Great Yarmouth 0725 Norwich 0805 Dereham 0835 Kings Lynn 0915 Wisbech 0940 Peterborough 1025
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
6 Jun £229 17 Aug £229
SEAWARD HOTEL, WESTON-SUPER-MARE The family run 53 bedroomed Seaward Hotel sits on the seafront facing the famous Grand Pier. The hotel is friendly, with a lovely restaurant offering great sunset views of the sea. There is a Central lift to most floors, WiFi is available and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT Location
BOOK BY PHONE
only
DEPARTURES
EXCURSIONS
10
from only
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
21 Sep £229
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Port Sunlight & Southport WHAT’S INCLUDED • • • •
5 DAYS 4 NIGHTS
Four nights dinner, bed & breakfast Three excursions Time to enjoy the elegant resort of Southport Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS
£235
DEPARTURES
Lowestoft 0700 Great Yarmouth 0725 Norwich 0805 Dereham 0835 Kings Lynn 0915 Wisbech 0940 Peterborough 1025
SUPPLEMENTS
£30.00 single room £18.00 per person for Holiday Insurance
18 May £235 22 Jun £255
20 Jul £265 17 Aug £265
PRINCE OF WALES HOTEL, SOUTHPORT Relax in the Prince of Wales Hotel, a beautiful reminder of Victorian heritage and an elegant building set within its own grounds. The hotel is perfect for those who want to be out in the fresh air with plenty of attractions nearby, or for those looking for a quiet, peaceful break by the coast. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
Central
LIFT
Location
Isle of Wight Weekend WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including a visit to Rosemary Vineyard with a guided tour and free tastings • Time to explore the seaside resort of Shanklin • Entertainment • Travel throughout
INCLUDES A VISIT TO
ROSEMARY VINEYARD
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
Bembridge, Ryde & Rosemary Vineyard - Full Day - delight in a scenic drive along the coast to Bembridge, a small seaside town full of beautiful houses and a busy little harbour. Afterwards it’s on to Ryde, the second largest town on the island with its miles of glorious golden sand, shallow coastal waters, bustling marina and beautiful gardens. We round off the day with a guided tour at Rosemary Vineyard followed by free wine tasting. Godshill & Brighstone NEW - Half Day - the quintessential English village of Godshill has a delightful medieval church and a winding main street lined with traditional tearooms. Enjoy a traditional cream tea or wander the interesting range of shops offering local crafts and produce. We then head along the coast to the pretty village of Brighstone.
£149
DEPARTURES
Lowestoft 0700 Great Yarmouth 0725 Norwich 0805 Dereham 0835 Kings Lynn 0915 Wisbech 0940 Peterborough 1025
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
WITH A GUIDED TOUR & FREE TASTINGS
EXCURSIONS
from only
15 May £149 25 Sep £159
9 Oct
seaside holidays
Liverpool - Full Day - a World Heritage site with a wonderful collection of museums, galleries, shopping and dining, there really is something for everyone in this fantastic city. The coach will take you to the historic Albert Dock complex with a great range of visitor attractions including the iconic 'Beatles Story' and the British Music Experience Museum. Chester - Full Day - explore the medieval city of Chester with its 900 year old Cathedral, Roman walls and half timbered houses - Chester is a historical gem. Wander through its cobbled street that take you to the famous 'Rows' in the centre of town, a collection of shopping arcades in traditional style. Its bewitching beauty and unique atmosphere make Chester a popular place for all. Port Sunlight - Half Day - a walk through history like no other, Port Sunlight brings to life the daily rituals of ordinary people some 300 years ago. Revel in the genius of Port Sunlight, a stunning conservation village which stands testament to the achievements of William Hesketh Lever (Lever Brothers) and his wonderful soap factory workers.
from only
£149
MEDEHAMSTEDE HOTEL, SHANKLIN The 52 bedroomed Medehamstede Hotel offers a home-from-home on the Shanklin coast. Situated on the cliff top with attractive gardens and views of the sea, just a short walk from the town centre and the wonderfully quaint old town full of classic pubs and thatched cottages. The hotel has WiFi. Central There is no lift in the hotel, however bedrooms are available on the ground, first and second floors, featuring: • En-suite facilities • Television with Freeview • Tea/coffee making facilities
DavidUrquhart.com Location
BOOK ONLINE
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NEW for 2020
Shrewsbury River Cruise & Ludlow
WHAT’S INCLUDED
from only
3 DAYS 2 NIGHTS
• Two nights dinner, bed & breakfast • One excursion including a Shrewsbury River Cruise • Time to enjoy Stoke-on-Trent on morning of departure • Entertainment • Travel throughout
DEPARTS FRIDAYS RETURNS SUNDAYS
DEPARTURES
SUPPLEMENTS
INCLUDES
Lowestoft 0730 Great Yarmouth 0755 Norwich 0835 Dereham 0905 Kings Lynn 0945 Wisbech 1010 Peterborough 1055 £60.00 single room £9.00 per person for Holiday Insurance
15 May £119 15 Jun £129
a shrewsbury river cruise
£119 14 Aug £139
town & Country
EXCURSION Shrewsbury River Cruise & Ludlow - Full Day - cruising along the River Severn and exploring the lively market town of Ludlow. Hop on board the Sabrina and enjoy a leisurely circular cruise along the River Severn, taking in many of Shrewsbury’s highlights! Departing from Victoria Quay, we’ll sail past Shrewsbury Castle, The Boat House Inn and The Old Brewery - just to name a few! After a great morning, we’ll head to Ludlow to enjoy this fantastic market town famous for its food! Why not treat yourself to some lunch here and sample the fine local produce that this beautiful town has to offer!
BEST WESTERN HOTEL, STOKE-ON-TRENT This Best Western Hotel is set in a fantastic location and is a great base to explore Stoke-on-Trent from, with the theatres and bars just a short walk away. The hotel itself has great facilities, such as a heated indoor swimming pool, gym and spa facilities. There is a relaxing, beautifully decorated bar, and a lift to all floors. All bedrooms have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
NEW for 2020
Central
LIFT
Location
Newport & The Brecon Mountain Railway
WHAT’S INCLUDED
4 DAYS 3 NIGHTS
• Three nights dinner, bed & breakfast • Two excursions including a ticket for the Brecon Mountain Railway and entry to Tredegar House • Time to enjoy the city of Newport • Travel throughout
INCLUDES EXCURSIONS
DEPARTS FRIDAYS RETURNS MONDAYS DEPARTURES
a journey on the brecon mountain railway & entry to tredegar house
SUPPLEMENTS
1 May 10 Jul
from only
£205
Lowestoft 0730 Great Yarmouth 0755 Norwich 0835 Dereham 0905 Kings Lynn 0945 Wisbech 1010 Peterborough 1055 £45.00 single room £14.00 per person for Holiday Insurance
£205 £215
4 Sep
£215
Brecon Mountain Railway - Half Day - first, we'll enjoy a scenic journey on the Brecon Mountain Railway with views that are quite simply out of this world. Travel through the Brecon National Park, through Pontsticill and past the Taf Fechan Reservoir as we climb to the summit before returning through the National Park. We'll head back to Newport in the afternoon with free time to enjoy this University town. Tredegar House & Cardiff - Full Day - step inside and feel the history come alive at the impressive Tredegar House on the edge of the city of Newport. Tredegar House is full of secrets and stories, from the ‘faire place of stone’ to the exquisite oak carvings hiding many faces and creatures. Explore the flamboyant rooms and fully immerse yourself in 17th century grandeur. We'll head to the city of Cardiff in the afternoon with time to explore Wales' capital.
HOLIDAY INN, NEWPORT A great hotel next to the leafy Coldra Woods, the 119 bedroomed Holiday Inn is welcoming and friendly. Enjoy the great leisure facilities complete with a fitness centre and heated indoor pool. The hotel is modern and contemporary and there is WiFi available. There is no lift in the hotel but some bedrooms are on the ground floor. All bedrooms are light and airy with: • En-suite facilities • Flat screen television • Hair dryer • Tea/coffee making facilities
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BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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NEW for 2020
Harewood House & Lincoln
WHAT’S INCLUDED
INCLUDES
• Three nights dinner, bed & breakfast including one night pie & pea supper and one night gala dinner • Two excursions including entry to Harewood House • Happy hour bar nightly (conditions apply) • Travel throughout
ENTRY TO
harewood house
EXCURSIONS
from only
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
£205
DEPARTURES
Lowestoft 0700 Great Yarmouth 0725 Norwich 0805 Dereham 0835 Kings Lynn 0915 Wisbech 0940 Peterborough 1025
SUPPLEMENTS
£20.00 single room £14.00 Holiday Insurance
24 Apr £205 19 Jun £215
HAPPY HOUR NIGHTLY (conditions apply)
MERCURE CENTRE DANUM HOTEL, DONCASTER Explore the lively city of Doncaster with a stay in the Mercure Doncaster Centre Danum Hotel. This charming Edwardian hotel is a great blend of modern and traditional features throughout. Enjoy a meal in the newly refurbished restaurant, cosy up in Anthony's bar with a cocktail or simply relax in Central the charming bedrooms with crisp white linen and lovely finishing touches to add some home comforts. Guests can enjoy free WiFi throughout the hotel and a lift with take you to all floors where bedrooms feature: LIFT Location • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
Beamish & Durham WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to Beamish ‘Living Museum’ • Time at the Angel of the North on return from Beamish • Travel throughout
INCLUDES ENTRY TO BEAMISH ‘LIVING MUSEUM’
EXCURSIONS
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£239
DEPARTURES
Lowestoft 0700 Great Yarmouth 0725 Norwich 0805 Dereham 0835 Kings Lynn 0915 Wisbech 0940 Peterborough 1025
SUPPLEMENTS
£64.00 single room £18.00 per person for Holiday Insurance
town & country
Harewood House - Full Day - designed and developed by some of the finest craftsmen in the country in 1759, the detail and design at Harewood House is still clear today as you wander through the magnificent state rooms. As you stroll through the music room, drawing rooms and bedrooms, you will feel as though you have stepped back in time. Take a trip ‘below stairs’ and see how the servants lived, from the old kitchen to the servants hall and garden room. Afterwards, wander around the 100 acres of beautifully landscaped gardens full of exotic plants and clever designs, a special bird garden and the chance to spot the local wildlife! Lincoln - Full Day - discover the city of Lincoln, a beautiful enclave of England steeped in over 2000 years of history. From the cobbled streets and antiques to modern art scattered throughout the city of Lincoln, past and present abounds in all its glory.
31 Jul £219 4 Sep £219
Beamish - Full Day - step back in time and see how people lived and worked in the late 19th 11 May £239 17 Aug £249 and early 20th century. Staff in period dress add to the amazing atmosphere as they tell 15 Jun £245 their story and guide you through living history. Browse through the school house, have a peek in the newsagents or even buy freshly baked goods in the bakery! Take the tram to Pockerley Manor and see what farm life was like in the 1820s. After all this excitement, you can even relax in the Sunn Inn, a good old fashioned pub or take a trip to the traditional tearoom. Durham - Full Day - to this timeless English University city, a historical treasure trove of castles, sweeping park lands and museums. Explore the captivating winding cobbled lanes leading to little shops and tearooms, the impressive Cathedral and Castle World Heritage site - one of the most stunning panoramas in Europe - plus many more galleries and museums scattered around this perfect little city. Lindisfarne - Full Day - let's skip over the causeway to the magical Holy Island, just a few miles from the impressive Northumberland coast. Both an island and picturesque village, Lindisfarne attracts visitor from all over to experience the serene beauty and calming nature of this special place, as well as Lindisfarne Castle dating back to 1550.
JURYS INN, NEWCASTLE-UPON-TYNE
LIFT
Set in a great location the Jurys Inn, Newcastle is perfectly placed to enjoy all the city has to offer, within walking distance of some of the main attractions. This modern 274 bedroomed hotel features a stylish bar and restaurant with free WiFi throughout the hotel. There is a lift to all floors and the contemporary bedrooms feature: • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
Central Location
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Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is issued (this can be issued in person, via email or post.
Payment
coach holidays booking conditions
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit/Credit Cards and bank transfer are all acceptable forms of payment unless booked within seven days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. There are no fees charged for any payments made by debit card or credit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Charges applicable to bookings without David Urquhart Insurance More than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure
Full Holiday Price
Cancellation Charges applicable to bookings with David Urquhart Insurance More than 28 days before departure date Loss of Deposit 28 days - Day of Departure
You can submit a claim to your insurance company - ERV - for reimbursement of up to 100% of the Holiday cost less the applicable policy excess (terms and conditions apply)
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 20). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate
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BOOK BY PHONE
alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract. The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 21 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. From time to time, you may find that prices are reduced for “Last Minute” offers or special deals, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the "Changes by us" section (above) and, where appropriate, seek compensation. Please note that any price variation will not be automatically notified to you if your booking is already made, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking (including E-Cigarettes etc.) and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us and (c) for us altering the price of a tour in the event to increase the number of people on the tour to reach the required minimum and therefore prevent (a).
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer pre-payments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Your Information
Meals en-route
Where possible we would like to send your holiday correspondence via email, please ensure we have the correct email address for you to allow us to send any accurate information and updates regarding your holiday.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Tickets Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side Front Seats
A
B
C
Front Seats
D
E
F
R e a r
Driver
Luggage Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board Smoking (including E-Cigarettes) and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Itinerary Programme & Excursions Your tour driver will notify you of the intended schedule during your holiday programme, this normally includes a notice at hotel reception. When out on excursions, please listen carefully to your driver for the intended departure times and locations. If you misplace the information whilst out, please contact us on the number included within your departure information and we can assist you. Please note that if you are not at the specified details notified to you, we have a duty to other passengers and the coach will be released, Unfortunately we cannot be responsible for your own arrangements back to the hotel/excursion.
Customer Reviews We are currently in the process of moving our traditional customer satisfaction cards to a more eco-friendly method online, in the meantime if you would like to send us a review of your holiday (including your hotel accommodation, excursions, driver, coach, pick up detail, journey detail or any other service related issues) please do not hesitate to send this to us at the address listed or one of our customer service email addresses.
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
HOLIDAY INSURANCE A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged by Wrightsure Services (Hampshire) Limited and is underwritten by ERV (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt fur Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Conduct Authority (FCA – www.fca.gov.uk) to undertake insurance business in the UK. Should You wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking Your holiday. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who are travelling to countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, on the proviso that they are able to comply with the health conditions as detailed. Subject to the terms, conditions and maximum specified claim limits. IMPORTANT.
HEALTH CONDITIONS It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment. Protecting your information We will only use your personal details in line with our Privacy Notice. This can be found on our website or is available in hard copy format upon request and you should read this carefully and contact us immediately if you have any queries. Your personal information includes all of the details you have given us to process your insurance policy (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and ongoing performance of your insurance policy. Your data may be transferred outside the UK. All of the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation. Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents.
We will not provide You with advice about the suitability of this product for Your individual needs but will be happy to provide You with factual information.
David Urquhart (Travel) Limited are an Appointed Representative of Wrightsure Services (Hampshire) Limited who are authorised and regulated by the Financial Conduct Authority. (Their firm reference is 311394).
We summarise below the details of the insurance cover provided which also includes Mayday Assist 24 hour’s Medical Emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with Your confirmation of booking. In any event You may ask for a specimen copy of the Policy Wording before booking should You wish to examine this in advance.
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
POLICY EXCESS 3 days NIL. For holidays over 3 days Loss of Deposit excess £15.00 each and every loss. For holidays over 3 days excess £50.00 each and every loss for Cancellation, Curtailment and Holidays Abandonment. Medical and Other Expenses, Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £35.00 each and every incident per Insured Person. COVER
SUM INSURED UP TO
Cancellation
£3,000
Missed Departure / Travel Delay
£300 / £100
Personal Accident
£15,000
Medical and other Expenses including Curtailment
£2,000,000
Additional Travelling Expenses – United Kingdom
£1,500
Medical Inconvenience Benefit
£500 (£15 per 24 hours)
Personal Property / Loss of Passport
£1,500 / £200
Personal Liability
£2,000,000
Delayed Baggage
£100
Legal Expenses
£25,000
14 day refund
Insurance Premium
BOOK ONLINE
general information & insurance
Pavement Side
Return Journey
PREMIUM MUST BE PAID AT THE TIME OF BOOKING and includes Insurance Premium Tax at 20%
UK including Isle of Man 1 day 2 to 3 days 4 days 5 days 6 days and over
£3.00 per person £9.00 per person £14.00 per person £18.00 per person £20.00 per person
Continental including Jersey 2 to 3 days 4 days 5 days 6 to 8 days
£16.00 per person £21.00 per person £26.00 per person £30.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£20.00 per person £22.00 per person £24.00 per person
Annual Insurance for David Urquhart Travel Coach Holiday Annual insurance for our UK & Isle of Man coach holidays
£31.00 per person Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
DavidUrquhart.com
£41.00 per person
15
A DAVID URQUHART TRAVEL FAVOURITE
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Summer Cabaret Cruise cruise from Portsmouth to se ship for a sparkling cabaret Step aboard the Marco Polo crui aret entertainment. cab the night away to some fantastic Tilbury as we sing and dance in the Captain's Club tail cock a in l and perhaps indulge Enjoy a delicious five course mea t. Don't miss this fantastic night of dazzling entertainmen before taking your seat for a cruise! up the good life on this fantastic offer to kick back, relax and soak
WHAT’S INCLUDED • One night five course dinner, bed & buffet breakfast • Extensive night time cabaret entertainment and disco • Sailing from Portsmouth to Tilbury aboard the Marco Polo cruise ship • Travel throughout
A GREAT WAY TO EXPERIENCE A CRUISE
2 DAYS 1 NIGHT
DEPARTS SATURDAY RETURNS SUNDAY
only
£99
DEPARTURES
Dereham, Great Yarmouth, Kings Lynn, Lowestoft, Norwich, Peterborough, Wisbech
SUPPLEMENT
£9.00 per person Holiday Insurance
6 Jun
£99
MARCO POLO CRUISE SHIP The Marco Polo cruise ship combines comfortable surroundings, a stylish interior and a fantastic range of on board facilities. There is a selection of lounge areas including the theatre style lounge for sparkling entertainment. With a shopping arcade, cards room and internet cafe all on board, you’ll be spoilt for choice! What's more, you can enjoy the leisure facilities on board which include an outdoor swimming pool on deck as well as relaxing whirlpools where you can sit back and take in the view. All cabins have air conditioning, are tastefully decorated, comfortable and feature twin side by side beds LIFT with: • En-suite facilities • Flat screen television • Hair dryer
DavidUrquhart.com ✆08448 717 717 Book online
24 hours a day, 7 days a week, 365 days a year!
Call our booking and enquiry line
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
EAUC20
Calls cost 7p per minute plus your phone company's access charge.
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