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DEPARTURES FROM ESSEX
• Basildon • Billericay • Brentwood • Chelmsford • Ilford • Romford • Stratford
DavidUrquhart.com ✆08448 717 717
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WE SELL DIRECT… YOU ENJOY THE SAVINGS • BOOK BY PHONE FROM THE COMFORT OF YOUR HOME
Calls cost 7p per minute plus your phone company's access charge.
CODE CODE EXUC19
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
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Welcome
Outstanding VALUE FOR MONEY Welcome to Our Family! LOCAL DEPARTURES FROM ESSEX • Basildon • Billericay • Brentwood • Chelmsford • Ilford • Romford • Stratford It’s 36 years since we began and we welcome you again as part of our family! As ever, we aim to provide a friendly, pleasing service, comfortable travel, good hotels and of course Outstanding Value for Money. This year, we are focussing on giving you the best possible choice of hotels, improving our standards, as part of a drive to ensure you are more satisfied than ever with our holidays!
TRAVEL IN STYLE AND COMFORT LOCAL DEPARTURES - EXCITING EXCURSIONS
HAND PICKED ACCOMMODATION EXCELLENT ENTERTAINMENT
All our quality touring coaches have local, experienced drivers, panoramic windows and most have an on-board toilet and air conditioning. Reserved seats for the duration of the holiday are allocated as you board. For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.*
We offer a range of hotels, carefully chosen for their comfort and value. Many of our hotels have a fantastic programme of evening entertainment for your enjoyment. All bedrooms have en-suite facilities, television and tea and coffee making facilities. We are expanding our ongoing programme of visiting properties and improving standards in 2019 to ensure the best possible value.
When you book you will be asked to choose which area of the coach you wish to sit in. Your exact seat number will be advised by your driver as you join the coach.**
Driver Side Front Seats
A
Front Seats
D
B
C
E
F
Driver
R e a r
Pavement Side
Nearly all of our holidays include exciting excursions. Spectacular scenery, lively, vibrant towns and cities and popular attractions - all just a short journey away!
PEACE OF MIND - SAFE AND SECURE To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and fully comply with government regulations to protect customer funds.
MULTI-TOUR BOOKING
Look out for hotels with our ‘Warm Welcome’ award, chosen using customer ratings. Offering excellent food, friendliness and efficiency of staff you’ll be sure of a treat at these hotels. We selected our finest holidays for our Signature Collection: stylish decor, comfortable well-appointed bedrooms, good food and great hospitality. Most include include superior quality coaches. Book a holiday in one of our own Hart hotels in great locations and benefit from our amazing prices. Set amongst some of Scotlands finest scenery, all have entertainment nightly, amazing bar offers (where stated) and no single room supplement. Look out for the logos!
DISCOUNT!
† same time from this or erent holidays at the Book two or more diff you will be entitled to and Holiday brochures any of our 2019 Coach ked. †Excludes Day Trips. t for each holiday boo £5 per person discoun
DAVID URQUHART TRAVEL GIFT VOUCHERS The ideal gift for Christmas, Birthdays, Anniversaries and Special Occasions. Call to order yours today! Vouchers cannot be exchanged for cash.
✆08448 717 717 DavidUrquhart.com Call our friendly Sales Team!
Or simply book online!
Monday - Friday 8:30am - 7:00pm Saturday 8:30am - 4:00pm Sunday 10:00am - 4:00pm
24 hours a day, 7 days a week, 365 days a year!
Calls cost 7p per minute plus your phone company's access charge.
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
*A deposit of £30 per person secures your booking *(deposit for Oberammergau holiday is £100 per person) For Last Minute bookings, FULL PAYMENT must be made at the time of booking. * From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. * From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. ** On occasions due to operational reasons an area on the coach cannot be selected, however seats will still be allocated by the driver as you board.
2
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
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Early Bird breaks from David LIVE MUSIC
This year’s Grand Reunion celebration will be ‘Simply the Best’ as we head back to Britain’s brightest seaside resort to party the night away with fellow David Urquhart Travel customers in Blackpool. Enjoy a gala dinner in the Norcalympia ballroom with a 2 for 1 bar as well as fantastic tribute acts from ‘Tina Turner’, ‘Tom Jones’ and ‘The Four Jerseys’ as the famous Jersey Boys. What’s more, with ‘Lionel Vinyl’ and DJ entertainment, you can be sure of a fantastic night full of song and celebration!
WHAT’S INCLUDED
WITH SPECIAL GUEST
DAVID URQUHART
2 for 1 bar
(conditions apply) • One night gala dinner, bed & breakfast • 2 for 1 bar for three hours (conditions apply) • Cabaret entertainment from 'Tom Jones', 'Tina Turner' & 'The Jersey Boys' tribute acts followed by 'Lionel Vinyl' and a disco in the hotels sparkling ballroom • Travel throughout
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY
only
£64
DEPARTURES
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
£15.00 single room £8.00 per person for Holiday Insurance
NORBRECK CASTLE HOTEL, BLACKPOOL 17 Feb
LIFT
£64
Torquay Comedy & Party Weekend WHAT’S INCLUDED
EXCURSION
• Three nights dinner, bed & breakfast • One excursion • Entertainment nightly including party night & comedian • Travel throughout
Dartmoor - Full Day - journeying across beautiful scenery stopping at villages along the way.
ENTERTAINMENT
LIV
COMEDEY
Friday - Comedian, music Saturday - Party hats, blowers, glass of wine with dinner, party fun Sunday - quizzes with prizes, entertainment
BURLINGTON HOTEL, TORQUAY
This family run 55 bedroomed hotel is the perfect place to unwind. The hotel has a friendly bar, dance floor, games room, spacious dining room and guests can also enjoy a swim in the heated indoor swimming pool. There is no lift in the hotel, however bedrooms are on the ground, first and second floors. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Tea/coffee making facilities
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£109
DEPARTURES
Chelmsford 0800 Billericay 0830 Basildon 0850 Brentwood 0910 Romford 0940 Ilford 1015 Stratford 1045
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
1 Feb
£109
WHAT’S INCLUDED • One night buffet dinner, bed & breakfast • 2 for 1 bar between 6pm - 9pm (conditions apply) • Irish ceilidh band entertainment • Travel throughout
CELEBRATE ON
ST PATRICK’S DAY Celebrate St Patrick's Day and join us for a fantastic night of feasting and dancing to an Irish ceilidh band! Soak up the electric atmosphere as you dance the night away and revel in the atmosphere as we turn green for the night and mark St Patrick's Day in style!
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY
only
£65
DEPARTURES
SUPPLEMENTS
OR SIMPLY BOOK ONLINE AT
LIVE MUSIC Chelmsford 0800 Billericay 0830 Basildon 0850 Brentwood 0910 Romford 0940 Ilford 1015 Stratford 1045
2 for 1 Bar (conditions apply)
COUNTRY HOUSE HOTEL, DIDSBURY, NEAR MANCHESTER This modern 255 bedroomed Britannia hotel is set in its own grounds and has a lift to all floors. What’s more, for a small additional charge you can enjoy a heated indoor swimming pool, sauna, jacuzzi, gym, steam room and even a solarium. There is WiFi available and all bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
DavidUrquhart.com £15.00 single room £8.00 per person Holiday Insurance
LIFT
17 Mar
£65 3
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Early Bird breaks from David
Lakes Spring Special EXCURSIONS
WHAT’S INCLUDED • • • •
Whitehaven - Half Day - to the ‘gem town’ of Whitehaven, with plenty to see and do.
Four nights dinner, bed & breakfast Three excursions Entertainment Travel throughout
Carlisle - Full Day - to the Border city of Carlisle full of historic sites, great shopping and a 900 year old castle! Keswick & Bowness-on-Windermere - Full Day - to explore these picturesque villages dotted along the stunning Lake District.
CUMBERLAND HOTEL, WORKINGTON
Windermere
Located within easy access to the stunning Lake District, the family owned and run 29 bedroomed Cumberland Hotel is in a fantastic location. The hotel has a warm and welcoming atmosphere, as well as a lovely restaurant and bar where you can relax. There is a lift to all floors, Wifi and the traditional bedrooms all feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
only
£159
DEPARTURES
Romford 0630 Ilford 0650 Stratford 0715 London Victoria 0845 Golders Green 0930 Watford 1000
SUPPLEMENTS
£20.00 single room £17.00 per person for Holiday Insurance
LIFT
25 Feb £159 11 Mar £159
25 Mar £159
Isle of Wight Magic WHAT’S INCLUDED
This family run 46 bedroomed hotel is located in the heart of the town, with easy access to the pier, shopping, and nearby villages. The hotel has a restaurant and a bar to relax in and has WiFi, there is a lift to the first floor with bedrooms available on the ground, first and second floors. All bedrooms are pleasantly decorated and feature: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities
DEPARTS FRIDAYS RETURNS SUNDAYS
only
£85
DEPARTURES
Basildon, Ilford, Romford, Stratford
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
PP
CHANNEL VIEW HOTEL, SANDOWN
3 DAYS 2 NIGHTS
£1 bar!
Ventnor, Brighstone & the Needles Park - Full Day - first to the delightful seaside resort of Ventnor, with its quaint harbour, cute beach huts and traditional arcades. We then head along the coast to the pretty village of Brighstone, with a chance to visit the Isle of Wight Pearl to treat yourself to a homemade cream tea or simply to learn all about pearls. Finally we visit the Needles Park visitor centre with time to explore.
• Two nights dinner, bed & breakfast • One excursion • £1 bar between 7.30pm - 8.30pm (conditions apply) • Entertainment • Travel throughout
LY
EXCURSION
COND I I O NS A T
LIFT Central
Sandown
Location
15 Feb
£85
15 Mar
£85
Great Yarmouth Spring Break EXCURSIONS
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions • Time to enjoy the seaside resort of Great Yarmouth • Entertainment • Travel throughout
SWANVALE LODGE HOTEL, GREAT YARMOUTH
Norwich - Full Day - holding the title of the ‘most medieval city in the whole of England’, Norwich is a site to behold. With a fantastic Norman cathedral, incredible architecture, medieval churches, ancient city walls and fantastic shopping, it’s a fascinating blend of historic interest and contemporary sophistication. Cromer & Sheringham - Full Day - we’re off for a jaunt to Cromer, Great Yarmouth a gorgeous town on the North Norfolk coast, with its pier, museums, wide open beaches, spectacular cliffs and Victorian charm. Afterwards it’s on to the traditional seaside villageturned-town of Sheringham.
Great food, a fun atmosphere and a warm welcome awaits you at the Swanvale Lodge Hotel. Located only minutes from the seafront amidst all the best of Great Yarmouth, you’ll be well placed to explore the sights. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television with Freeview • Radio • Tea/coffee making facilities
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
4
only
£145
DEPARTURES
Central
LIFT
Ilford, Romford, Stratford
ALSO PICKING UP
Golders Green, London Victoria, Watford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
11 Feb 25 Feb
£145 £145
4 Mar
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
Location
£145
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Thrills, Frills & Easter Be part of the action and place your bets at the ‘World’s Greatest Steeplechase’. With entry to the Steeplechase Enclosure, you can soak up the atmosphere, enjoy a thrilling day out and feel the adrenalin rush as you watch one of the biggest tests for racehorses and riders as they negotiate their way around two circuits of the famous Aintree racecourse.
WHAT’S INCLUDED • Two nights dinner, bed & breakfast • One excursion to the Grand National including a ticket for the Steeplechase Enclosure with a full race meeting, live bands, DJs and entertainment on throughout the day • Travel throughout
CAREFULLY SELECTED HOTEL 3 DAYS 2 NIGHTS
DEPARTS FRIDAY RETURNS SUNDAY
only
£149
DEPARTURES
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance £30.00 Festival Zone
FESTIVAL ZONE!
Upgrade for only
£30
per person
£149
5 Apr
Easter breaks Easter in Great Yarmouth WHAT’S INCLUDED • • • •
• • • •
WAVERLEY HOTEL, GREAT YARMOUTH
Fri 19 Apr
WHAT’S INCLUDED
WHAT’S INCLUDED
Three nights dinner, bed & breakfast One excursion - Norwich Time in Lowestoft on return journey Entertainment • Travel throughout
4 DAYS / 3 NIGHTS
Easter at Bosworth Hall
Easter in Torquay
Three nights dinner, bed & breakfast One excursion - ‘Totnes & Brixham’ Time to explore the resort of Torquay Entertainment • Travel throughout
BURLINGTON HOTEL, TORQUAY 4 DAYS / 3 NIGHTS
£154
Fri 19 Apr
• Two nights dinner, bed & breakfast • One excursion - Stratford Upon Avon • Travel throughout
BOSWORTH HALL HOTEL, MARKET BOSWORTH 3 DAYS / 2 NIGHTS
£154
Sat 20 Apr
£149
The Royal Edinburgh Military Tattoo WHAT’S INCLUDED • Three nights bed & breakfast including 2 dinners and 1 lunch • Two excursions including entry to The Royal Edinburgh Military Tattoo • Time in Edinburgh to enjoy the Festival • Entertainment • Travel throughout
WILLOWBANK HOTEL, LARGS
2019 welcomes the return of the hugely anticipated Royal Edinburgh Military Tattoo for another amazing year as we explore motion, colours and shapes in 'Kaleidoscope'. The Edinburgh Tattoo is an event like no other. A festival of music, dance and entertainment, all set against the iconic backdrop of Edinburgh Castle. A colourful blend of Scottish pipe and drum bands, highland dancers and performers from across the world burst onto the castle esplanade in a colourful performance to celebrate the theme of glorious symmetry for 2019. This year promises to be bigger and better than ever before with a unique mix of military tradition and global cultures. Open your eyes and senses to a show that will certainly stir all of your emotions and leave you speechless - your seat is waiting.
Close to a lapping sea and the rolling hills of Ayrshire, the family run HHH S.T.B. 33 bedroomed Willowbank Hotel offers holidaymakers comfort and easy access to both the seafront and Largs’ charming town centre. Bedrooms have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
INCLUDES A ticket for the
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£259
DEPARTURES ALSO PICKING UP
SUPPLEMENTS
OR SIMPLY BOOK ONLINE AT
Romford 0715 Ilford 0735 Stratford 0800 London Victoria 0825 Golders Green 0900 Watford 0940
royal edinburgh military tattoo
16 Aug
DavidUrquhart.com £13.00 single room £13.00 per person for Holiday Insurance
ENJOY THE FESTIVAL £259 5
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Scottish Highlights
Loch Lomond Cruise
Oban
7
Lochs, Glens & Oban only
7 DAYS 6 NIGHTS
DEPARTS SUNDAYS RETURNS SATURDAYS DEPARTURES ALSO PICKING UP
SUPPLEMENTS
16 Jun 30 Jun 14 Jul
£319
Ilford, Romford, Stratford Golders Green, London Victoria, Watford No single room supplement £12.00 per person for sea view £19.00 per person for Holiday Insurance
£319 £319 £319
28 Jul 11 Aug
£319 £319
GLENMORAG HOTEL, DUNOON This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. This 71 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. The cosy bar has drinks offers throughout the year and there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
LIFT
6
Situated on the stunning Cowal Peninsula, Dunoon is a charming Victorian town with bags of charm. With its beautiful coastal views, quirky shops, tearooms and Victorian pier, Dunoon is the perfect destination to kick back and relax. Whether you want to discover or daydream, Dunoon is perfect for a break away from the hustle and bustle of everyday life.
WHAT’S INCLUDED • • • • •
£1.50 Bar (conditions apply)
Six nights dinner, bed & breakfast Five excursions including a cruise on Loch Lomond & a sail to the Isle of Bute £1.50 bar nightly (conditions apply) Entertainment nightly Travel throughout
INCLUDES
A CRUISE ON LOCH LOMOND & A SAIL TO THE ISLE OF BUTE
EXCURSIONS
Oban - Full Day - journeying through Glen Aray with its sweeping hills, we’ll travel past sprawling Loch Awe, before arriving at Oban, the principal town of Argyll. Inveraray - Half Day - to this beautiful Georgian town, on the banks of Loch Fyne. Tighnabruaich & Kyles of Bute - Half Day - taking in the outstanding natural beauty of the Cowal Peninsula, from sea and lochs to hill and glen. Isle of Bute - Full Day - first we’ll cross over on the Colintraive Ferry and drive alongside the Kyles of Bute, where sweeping green hills meet plunging blue waters that take your breath away. Afterwards we’ll head to the medieval village of Kingarth, followed by the charming waterside village of Kilchattan Bay and stunning Ardscalpsie Bay, then on to the delightful waterside town of Rothesay. Luss, Loch Lomond Shores & Cruise - Full Day - discover the stunning beauty of Loch Lomond as we take in the idyllic village of Luss, cruise on the shimmering waters of Loch Lomond and explore this spectacular visitor destination.
ENTERTAINMENT Sunday - Singer & guitarist playing the classics Monday - Guitar vocalist playing the classics Tuesday - Scottish party night with Highland Dancers Wednesday - Singer & guitarist playing the classics Thursday - Sounds of the 60s & 70s Friday - The Denny Dee Cabaret Show
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
LIVE MUSIC
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Town & Country
Beamish & Durham EXCURSIONS
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to Beamish ‘Living Museum’ • Time at the Angel of the North en-route to Durham • Time to enjoy Newcastle • Travel throughout
JURYS INN, NEWCASTLE-UPON-TYNE
Beamish - Full Day - to this world famous open air museum with the old town, railway station and 1940s farm, nestled in acres of beautiful County Durham countryside. Durham - Full Day - to this historic gem, famously known for its stunning Cathedral and St Cuthbert's Shrine, which has attracted visitors from all over the world. Lindisfarne - Full Day - along the stunning Northumbrian coast to discover the gems of the 'Holy Island’.
Beamish
INCLUDES ENTRY TO BEAMISH ‘LIVING MUSEUM’ Central
Set in a great location, the Jury’s Inn, Newcastle is perfectly placed to enjoy all the city has to offer, within walking distance of some of the main attractions. This modern 274 bedroomed hotel features a stylish bar and restaurant with free WiFi throughout the hotel. There is a lift to all floors and the contemporary bedrooms feature: • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£249
DEPARTURES
Ilford, Romford, Stratford
ALSO PICKING UP
Golders Green, London Victoria, Watford
SUPPLEMENTS
£64.00 single room £17.00 per person for Holiday Insurance
20 May £249 10 Jun £249 22 Jul £259
LIFT
Location
✦
26 Aug £259 14 Oct £249 ✦ Bank Holiday
The Black Country Uncovered EXCURSIONS
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Three excursions • Travel throughout In-house entertainment Time to explore Banbury on return journey
MERCURE GOLDTHORN HOTEL, WOLVERHAMPTON
Stratford & Warwick - Full Day - to the birthplace of William Shakespeare set in the beautiful Warwickshire countryside. Worcester & Great Malvern - Full Day - we're off to explore the ancient city of Worcester, snuggled in a scenic spot by the River Severn, where you will find fantastic shopping, great eateries and much more. Afterwards, we'll head to Great Malvern, a charming spa town with a lot of history. Tamworth - Half Day - to historic Tamworth, a unique place full of quirky shops and attractions.
Relax, recharge and unwind in the beautiful Mercure Goldthorn Hotel. Situated in a delightful suburban setting, the 74 bedroomed hotel is tastefully decorated throughout with a cocktail bar and lounge offering a modern setting. The hotel features great leisure facilities including a heated indoor swimming pool, sauna and fitness centre. There is no lift in the hotel, however bedrooms are on the first and second floors, WiFi is available and the spacious bedrooms have: • En-suite facilities • Flat screen television • Hair dryer • Tea/coffee making facilities
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
only
£199
DEPARTURES
Chelmsford 0800 Billericay 0830 Basildon 0850 Brentwood 0910 Romford 0940 Ilford 1015 Stratford 1045
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
✦
27 May £199 17 Jun £199 22 Jul £199
✦
26 Aug £199 23 Sep £199 28 Oct £199 ✦ Bank Holiday
Lake District, Sail & Rail EXCURSIONS
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including a ticket for the Lakeside & Haverthwaite Steam Railway & a sail on Windermere • Entertainment • Travel throughout
CUMBERLAND HOTEL, WORKINGTON
Lakeside & Haverthwaite Steam Railway & Sail on Windermere - Full Day - board the Lakeside & Haverthwaite steam train as it cuts through the beautiful scenery of the Lake District taking in the sights and sounds of days gone by. We’ll then join the steamer and continue our journey to Windermere. Keswick - Half Day - journeying along past the stunning Bassenthwaite Lake, we’ll arrive in Keswick, a pretty market town. Carlisle - Full Day - to the Border city of Carlisle, full of historic sites, great shopping and a 900 year old castle!
Located within easy access to the stunning Lake District, the family owned and run 29 bedroomed Cumberland Hotel is in a fantastic location. The hotel has a warm and welcoming atmosphere, as well as a lovely restaurant and bar where you can relax. There is a lift to most floors, WiFi and the traditional bedrooms all feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£199
DEPARTURES ALSO PICKING UP SUPPLEMENTS
OR SIMPLY BOOK ONLINE AT
Ilford, Romford, Stratford Golders Green, London Victoria, Watford
13 May ✦ 27 May 17 Jun 15 Jul
DavidUrquhart.com £20.00 single room £17.00 per person for Holiday Insurance
INCLUDES A TICKET FOR THE LAKESIdE & HAVERTHWAITE STEAM RAILWAY & A SAIL ON WINDERMERE
LIFT
£199 £199 £229 £239
5 Aug £239 ✦ 26 Aug £239 16 Sep £229 ✦ Bank Holiday 7
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Seaside Holidays
Tenby
Sandown
Isle of Wight Magic 3 DAYS 2 NIGHTS
from only
DEPARTS FRIDAYS RETURNS SUNDAYS DEPARTURES ALSO PICKING UP
26 Apr 31 May 5 Jul
£109
Tenby & Hidden Wales DEPARTS SUNDAYS RETURNS THURSDAYS DEPARTURES
Romford 0715 Ilford 0735 Stratford 0800 London Victoria 0930 Golders Green 1015 Watford 1100
£109 £109 £119
Golden sandy beaches as far as the eye can see, chocolate box houses and a wealth of attractions to experience - it can only be the Isle of Wight! Enjoy over 60 miles of stunning unspoiled scenery, a wealth of things to do and a mix of the old and new from historic sights to natural delights - you can't help but love the Isle of Wight!
Golders Green 0905 Watford 0940 St Albans 1100
£269
30 Jun
£309
28 Jul
£309
Discover the delights of Tenby, a town steeped in ancient history, quirky cafes and miles of glorious sandy beaches with hidden coves.
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions • Daily happy hour in the hotel bar between 12pm - 2pm, 5pm - 6pm & 8pm - 9pm (conditions apply) • Entertainment on three nights • Time to enjoy the historic seaside town of Tenby • Travel throughout
LY
EXCURSIONS
PP
£1 bar!
HAPPY HOURS
COND I TI O NS A
Ventnor, Brighstone & the Needles Park - Full Day - first to the delightful seaside resort of Ventnor, with its quaint harbour, cute beach huts and traditional arcades. We then head along the coast to the pretty village of Brighstone, with a chance to visit the Isle of Wight Pearl to treat yourself to a homemade cream tea or simply to learn all about pearls. Finally we visit the Needles Park where you can explore the visitor centre.
CHANNEL VIEW HOTEL, SANDOWN This family run 46 bedroomed hotel is located in the heart of the town, with easy access to the pier, shopping, and nearby villages. The hotel has a restaurant and a bar to relax in and has WiFi, there is a lift to the first floor with bedrooms available on the ground, first and second floors. All bedrooms are pleasantly decorated and feature: • En-suite facilities • Television • Radio Central • Hair dryer • Tea/coffee making facilities LIFT
8
£269
DAILY
WHAT’S INCLUDED
EXCURSION
14 Apr
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
Basildon 0700 Romford 0730 Ilford 0750 Stratford 0810
ALSO PICKING UP
£119 £119 £119
2 Aug 30 Aug 20 Sep
• Two nights dinner, bed & breakfast • One excursion • £1 bar between 7.30pm - 8.30pm (conditions apply) • Entertainment • Travel throughout
from only
5 DAYS 4 NIGHTS
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
(conditions apply)
Saundersfoot & Carmarthen - Full Day - visiting the seaside resort of Saundersfoot, which is full of character and charm. We then continue to Carmarthen, situated on the banks of the River Towy. Haverfordwest & St Davids - Full Day - travelling past the stunning Bluestone National Park with time to explore these two coastal gems. Pembroke - Half Day - charming, friendly and brimming with history, this little corner of Wales is a delight.
CLARENCE HOUSE HOTEL, TENBY Overlooking Tenby’s south beach, with views across to Caldey Island, the 76 bedroomed Clarence House Hotel is situated a short walk from Tenby High Street and yards from the beach. Friendly, comfortable and perfectly located - the hotel offers a warm welcome. There is a lift to all floors, and bedrooms are pleasantly decorated, featuring: • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities
Location
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
Central
LIFT
Location
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC19.qxp_Layout 1 05/12/2018 14:48 Page 9
Seaside Holidays
Portmeirion
Llandudno, Snowdonia & Portmeirion 5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£219
DEPARTURES
Chelmsford 0715 Billericay 0745 Basildon 0805 Brentwood 0825 Romford 0855 Ilford 0930 Stratford 1000
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
20 May 24 Jun 12 Aug 9 Sep 21 Oct
£219 £219 £229 £219 £219
4 drink
Sweeping bays and endless days, Llandudno is a firm favourite with per person per night holidaymakers! Stroll down the gorgeous (conditions apply) promenade, have fun on the pier with its host of attractions or discover Britain’s only cable hauled tramway. Llandudno’s immaculate seafront is so popular year on year and it’s easy to see why!
voucherS
WHAT’S INCLUDED
INCLUDES ENTRY TO
PORTMEIRION • Four nights dinner, bed & breakfast WITH GUIDED • Two excursions including entry to WALKING TOUR Portmeirion with guided walking tour • Four drink vouchers per person per night (conditions apply) • Time to explore the charming Victorian town of Llandudno • Entertainment • Travel throughout EXCURSIONS Portmeirion & Porthmadog - Full Day - discover the surreal architecture of the village used in the cult 60s TV show ‘The Prisoner’ as well as time in Porthmadog, the ‘Gateway to Snowdonia National Park’. Afterwards, we’ll head to Porthmadog to explore its stunning scenery, vibrant independent shops and fascinating maritime history. Caernarfon & Betws-y-Coed - Full Day - our first stop is the Celtic town of Caernarfon with the beautiful River Seiont flowing through it and the mighty ancient castle dominating the view. After time to explore, we’ll continue to Betws-y-Coed with its haunting beauty, glorious lakes and deep forests.
NEW LORETTA HOTEL, LLANDUDNO This charming, family run townhouse-style 75 bedroomed hotel is only a short walk from the promenade. Relax in the bar or lounge and take advantage of the WiFi available. There is a lift to all floors and bedrooms Central feature: • En-suite facilities • Television • Hair dryer • Radio • Tea/coffee making facilities LIFT
Seaside Star - Eastbourne 3 DAYS 2 NIGHTS
DEPARTS FRIDAYS RETURNS SUNDAYS
from only
£109
DEPARTURES
Chelmsford 0700 Billericay 0730 Basildon 0750 Brentwood 0810 Romford 0840 Ilford 0915 Stratford 0945
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
✦
24 May 14 Jun 5 Jul 2 Aug 13 Sep
£109 £109 £115 £115 £109
✦ Bank Holiday
Breathe in the fresh sea air in this popular resort, famous for its beautiful beaches, chalk cliffs and seaside charm. Wander away from the beaches to find pretty villages full of quirky shops, cosy cafes and picturesque countryside that really gives you the best of both worlds on this fantastic holiday!
WHAT’S INCLUDED • Two nights dinner, bed & breakfast • One excursion • Time to enjoy the popular resort of Eastbourne departing midday on return • Entertainment • Travel throughout
EXCURSION Brighton - Full Day - journey along the coast with us to reach this Brighton beloved English seaside town; full of happening places and excellent heritage to delight all ages. Visit the antique shops, check out the ornate Brighton Pavilion, wander its charming harbour or simply fall in love with the beautiful parks and gardens that make Brighton so special. If you're feeling adventurous, why not jump on the i360 (at your own expense) and see Brighton from a whole new perspective!
GLASTONBURY HOTEL, EASTBOURNE Delight in sunny Eastbourne with a stay in this privately owned 63 bedroomed hotel nestled right on the seafront with views over the English Channel. You’ll be well placed for beautiful scenery, fantastic theatre and wonderful local attractions. Inside, the hotel has WiFi and a lift to most floors and all bedrooms have: • En-suite facilities • Television with Freeview Central • Tea/coffee making facilities
DavidUrquhart.com Location
OR SIMPLY BOOK ONLINE AT
Eastbourne
LIFT
Location
9
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Seaside Holidays
Norfolk Broads Brighton
Great Yarmouth & the Norfolk Broads 4 DAYS 3 NIGHTS
from only
DEPARTS FRIDAYS RETURNS MONDAYS DEPARTURES ALSO PICKING UP SUPPLEMENTS
£159
Basildon, Ilford, Romford, Stratford Golders Green, London Victoria, Watford
5 Apr 17 May 28 Jun 19 Jul 11 Oct
£159 £179 £189 £199 £179
£13.00 single room £13.00 per person for Holiday Insurance
WHAT’S INCLUDED
INCLUDES A cruise on the norfolk broads
EXCURSION
DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES ALSO PICKING UP
£249
Romford 0715 Ilford 0735 Stratford 0800 Golders Green 1015 London Victoria 0930 Watford 1100
✦
27 May 24 Jun 8 Jul 19 Aug ✦ 26 Aug
£30.00 single room £17.00 per person for Holiday Insurance
£249 £259 £269 £269 £269
✦ Bank Holiday
Bright lights, beautiful buildings and big charm - there's so much to do in this vibrant seaside resort! Journey along the coast with us to reach the beloved English seaside town of Brighton where the streets are lined with independent shops and the views stretch as far as the eye can see. Admire the Royal Pavilion, wander along the Pier or indulge in one of the many pavement cafes - Brighton will not disappoint!
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Three excursions Time to enjoy Brighton Travel throughout
Eastbourne
EXCURSIONS
Norfolk Broads Cruise - Full Day - we’ll sail the River Bure around the Wroxham Broads as well as taking in picturesque villages along the famous ‘Norfolk Broads’. Medieval bridges, ancient churches, cream teas and English wildlife at its finest. Beyond Great Yarmouth’s historic port we’ll find the protected wetlands of the Broads National Park. Step aboard the river cruiser as we sail the River Bure around the Wroxham Broads. There will also be time to explore the tranquil villages of Potter Heigham, Stalham and Horning.
HOTEL VICTORIA, GREAT YARMOUTH A lovely family run hotel situated in a quiet area of the English seaside resort of Great Yarmouth. The Hotel Victoria has an outdoor swimming pool which can be used in season and there is also WiFi available. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities Central
LIFT
10
from only
5 DAYS 4 NIGHTS
SUPPLEMENTS
This break has got it all! From beach-side relaxing to boat trip adventuring, we’ll be sampling the best that this gorgeous corner of England has to offer. Wander the beautiful parks and gardens, check out the amusements, admire the wildlife of the Broads or just sit and enjoy the ocean views.
• Three nights dinner, bed & breakfast • One excursion including a cruise on the Norfolk Broads • Time to explore the bustling resort of Great Yarmouth • Travel throughout
Brighton & Eastbourne
Location
Eastbourne & Lewes - Full Day - first to the award winning town of Lewes on the Sussex coast, full of independent shops, cafes, attractions to explore and history to discover. Afterwards, enjoy the traditional resort of Eastbourne with a host of attractions including cosy coffee shops, fab shopping and the famous three-tiered promenade! Chichester - Full Day - fall in love with this beautiful country-garden area of England, where classic houses, grand buildings and gorgeous flowers greet you everywhere. Worthing - Half Day - a classic British seaside resort which has all the charm and elegance you would expect, along with historic treasures and breathtaking landscapes.
ROYAL ALBION HOTEL, BRIGHTON A classic 219 bedroomed Regency style hotel right on Brighton’s seafront opposite the pier and beach. Traditionally decorated and furnished, this Britannia hotel has a Pavilion Bar with an outdoor terrace offering views of the Central bustling seafront. There is a lift to all floors and the hotel has WiFi. Bedrooms feature: • En-suite facilities • Television LIFT Location • Hair dryer • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Seaside Holidays
Scarborough
Scarborough at the Grand The original seaside resort, Scarborough is a kaleidoscope of glorious beaches, fun attractions and quirky shops! Immerse yourself in captivating coastlines, stunning scenery and amazing history with a trip to the 'Queen of the Yorkshire Coast'. From colourful beach huts to traditional ice cream parlours, rich history to great shopping, it’s easy to see why Scarborough has been welcoming visitors for over 400 years! Despite its long running success, it is far from stuck in the past – Scarborough is constantly improving to make sure you have the best experience possible in one of the most popular holiday destinations!
WHAT’S INCLUDED • • • • •
DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES ALSO PICKING UP
SUPPLEMENTS
10 Jun 8 Jul 22 Jul
Four nights dinner, bed & breakfast Two excursions Time to enjoy the seaside resort of Scarborough Entertainment Travel throughout
from only
5 DAYS 4 NIGHTS
£219
Basildon, Ilford, Romford, Stratford Golders Green, London Victoria, St Albans, Watford £30.00 single room £17.00 per person for Holiday Insurance
£219 £219 £219
5 Aug 19 Aug
£229 £229
EXCURSIONS York - Full Day - to this glorious city, rich in ancient history with the magnificent York Minster. Renowned for its exquisite architecture with a tangle of quaint cobbled streets and a wealth of visitor attractions including the Jorvik Viking Centre. Browse the independent boutiques and cafes or perhaps drop into the world famous Betty’s Tea Rooms. Whitby - Full Day - a beautiful little town with fantastic history, charming tearooms and quirky shops to browse, Whitby is the ideal place to relax and take time out from the hustle and bustle. Admire the ruins of St Hilda's Abbey, uncover the stories of the famous Dracula and the 199 steps or simply enjoy the laid back charm of this quaint corner. We continue on through the North York Moors stopping at Goathland and Whitby Thorton-le-Dale.
OR SIMPLY BOOK ONLINE AT
Grand Hotel
GRAND HOTEL, SCARBOROUGH
Central
LIFT
Location
A large, traditional hotel overlooking Scarborough’s harbour and South Bay, the 413 bedroomed Britannia Grand Hotel is a town landmark and the perfect base from which to explore Scarborough - with its sandy beaches, historic castle and fantastic entertainment. At the Grand Hotel you can enjoy WiFi and entertainment. There is a lift to most floors, and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
DavidUrquhart.com
11
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Seaside Holidays
‘Illuminations’
Blackpool illuminations
Torquay
Torquay SUPER DEAL 5 DAYS 4 NIGHTS
from only
DEPARTS MONDAYS RETURNS FRIDAYS
£175
Ilford, Romford, Stratford
DEPARTURES
ALSO PICKING UP Golders Green, London Victoria, Watford SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
Cream scones, golden beaches and plenty of charm - we can only be in Torquay! Walking down the palm-lined promenade and gazing out over the unspoiled coastline, you will be won over by the award winning beaches and bustling harbour.
8 Apr 29 Apr ✦ 27 May 17 Jun 1 Jul 22 Jul 5 Aug ✦ 26 Aug 9 Sep 23 Sep 7 Oct
£175 £175 £179 £179 £189 £189 £189 £189 £189 £189 £185
✦ Bank Holiday
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions • Time to explore the stylish resort of Torquay • Entertainment • Travel throughout
EXCURSIONS Buckfast Abbey, Totnes and Paignton - Full Day - spend the morning at the famous Buckfast Abbey before continuing to the market town of Totnes and the seaside resort of Paignton. Exeter & Exmouth - Full Day - nestled in the beautiful Devonshire countryside, the cathedral city of Exeter is beyond charming. Peppered with countless historic buildings from different periods, you can wander the narrow streets and browse the quirky little shops. Afterwards, we’ll head to Exmouth to marvel at the miles of golden sandy beaches, enjoy a spot of shopping or simply admire the views stretching out across the sea.
SUPER DEAL DEPARTS MONDAYS RETURNS FRIDAYS
£189
DEPARTURES
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
2 Sep 9 Sep 16 Sep 23 Sep 30 Sep 7 Oct 14 Oct 21 Oct 28 Oct
£189 £189 £189 £189 £189 £189 £189 £189 £189
Bright lights, electric atmosphere and fun galore - it can only be the much anticipated Blackpool ‘Illuminations’! Enjoy the best views of the twinkling lights that stretch for over six miles, including lasers, fibre optics and search lights creating a motion of dazzling lights that actually looks like the objects are moving! Don’t miss out on this fantastic event that will certainly brighten up the darker nights!
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Two excursions Time to enjoy the bustling resort of Blackpool Entertainment • Travel throughout
EXCURSIONS Liverpool - Full day - to this magnificent city with a wealth of attractions to explore! Full of history, culture and friendly people, Liverpool is the ideal destination to discover and enjoy. Southport - Full Day - there’s so much more to Southport than beautiful beaches and Victorian heritage, but it’s a great start!
CAREFULLY SELECTED HOTEL IN BLACKPOOL Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday in the bustling resort of Blackpool. Brimming with attractions the Winter Gardens, Tower, Theatres and beach - you are sure to be kept entertained. The hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
CAREFULLY SELECTED HOTEL IN TORQUAY Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday and delight in the jewel of Devon that is Torquay. Your carefully selected hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
12
only
5 DAYS 4 NIGHTS
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
BLACKPOOL BOOSTERS! BOOST YOUR BREAK
WITH BLACKPOOL’S TOP ATTRACTIONS AT
UNBEATABLE PRICES!
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC19.qxp_Layout 1 05/12/2018 14:49 Page 13
Seaside Holidays
for r finest holidays We’ve selected ou décor, h lis sty : on cti lle our Signature Co ms, appointed bedroo comfortable welly lit ita sp eat ho good food and gr rt. ury coach transpo lux th wi er th toge
Jersey Luxury Break WHAT’S INCLUDED • • • • •
Five nights dinner, bed & breakfast Courier representation on arrival and departure from the ferry port Courier representation whilst staying on Jersey Entertainment most nights Travel to and from your hotel on Jersey
6 DAYS 5 NIGHTS
VARIOUS DEPARTURE DAYS DEPARTURES
Sun 2 Jun
ITINERARY Day 1 - travelling to Poole (occasionally Weymouth) for the Condor crossing to Jersey. On arrival in Jersey a coach will be waiting to take you to the hotel, your stay for the next five nights. Days 2 - 5 - at leisure to explore Jersey. Details of places of interest, day trips, coach tours and entertainment can be supplied by the hotel and local representative. Day 6 - the coach will take you to the ferry terminal for the return journey by Condor. You will be met there by the mainland coach and taken home via main roads and motorways, dropping off late evening.
only
£479
SUPPLEMENTS
£195.00 single room (June departure) £60.00 single room (October departure) £29.00 per person for Holiday Insurance
Basildon, Brentwood, Romford, Ilford, Stratford
£479
£479
Wed 16 Oct
LIFT
MONTEREY HOTEL, ST HELIER, JERSEY The beautiful Monterey Hotel is located in St Helier on the beautiful island of Jersey. This 73 bedroomed hotel is part of the Morvan Hotel Group. Guests can relax in the heated indoor swimming pool, jacuzzi and mini gym. The hotel has WiFi and you can enjoy a drink in the hotel bar or lounge. There is a lift to all floors and bedrooms are comfortable and feature: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
David’s Day Trips The Savill Garden & River Cruise
INCLUDES Return Thames CRUISE from Runnymede to Windsor with ploughmans lunch onboard
INCLUDES
INCLUDES
entry to the savill garden with cream tea
Wed 19 Jun £59
Woburn Abbey Garden Show
Entry to Bletchley Park 1940s with Vintage entertainment
Sat 22 Jun
£49
OR SIMPLY BOOK ONLINE AT
Sun 29 Sep
£47
Cockney Sing-a-Long River Cruise
INCLUDES A cruise featuring on board
INCLUDES Entry to Woburn Abbey & WOBURN ABBEY Garden Show
1940s Day at Bletchley Park
entertainment from the Pearly King & Queen singing the old time classics
DavidUrquhart.com
INCLUDES WELCOME GLASS OF FIZZ & PIE & MASH LUNCH
Wed 24 Apr £68 13
EXUC19.qxp_Layout 1 05/12/2018 14:49 Page 14
COACH HOLIDAYS BOOKING CONDITIONS Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is posted or handed to you.
*Payment The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit Cards and Credit Cards are all acceptable forms of payment unless booked within Ten days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. There are no fees charged for any payments made by debit card or credit card. *(Excludes Oberammergau holiday. Please call our Sales Team for details).
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Charges applicable to bookings without David Urquhart Insurance More than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure
Full Holiday Price
Cancellation Charges applicable to bookings with David Urquhart Insurance More than 28 days before departure date Loss of Deposit 28 days - Day of Departure
You can submit a claim to your insurance company - ERV - for re-imbursement of up to 100% of the Holiday cost less the applicable policy excess (terms and conditions apply)
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 25). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey.
14
In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract. The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 30 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the “Changes by us” section (above) and, where appropriate, seek compensation.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking (including E-Cigarettes etc.) and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us.
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer prepayments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC19.qxp_Layout 1 05/12/2018 14:50 Page 15
GENERAL INFORMATION & INSURANCE Tickets
Meals en-route
Your ticket giving exact time and place of departure will be sent to you via post/email approximately one week prior to departure. There is no need to print this off if sent via email as our driver has all your information. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side Front Seats
A
B
C
Front Seats
D
E
F
Driver
R e a r
Pavement Side
Return Journey Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Luggage
Customer Feedback
Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Please ensure you have your own luggage label attached to your luggage stating your full name, address and pick up point.
When you return from your holiday and opted for documents to be sent electronically you will receive a customer survey email asking you to complete & return. This feedback plays a vital role in the future planning of our holidays, as we value your views and opinions.
Personal Belongings
What to do if you have a problem
Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
Smoking / Alcohol on board Smoking (including E-Cigarettes) and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
David Urquhart Travel comply with Government regulations to protect customer funds.
HOLIDAY INSURANCE A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged by Wrightsure Services (Hampshire) Limited and is underwritten by ERV (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt fur Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Conduct Authority (FCA – www.fca.gov.uk) to undertake insurance business in the UK. Should You wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking Your holiday. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who are travelling to countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, on the proviso that they are able to comply with the health conditions as detailed. Subject to the terms, conditions and maximum specified claim limits.
HEALTH CONDITIONS It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment. Protecting your information We will only use your personal details in line with our Privacy Notice. This can be found on our website or is available in hard copy format upon request and you should read this carefully and contact us immediately if you have any queries. Your personal information includes all of the details you have given us to process your insurance policy (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and ongoing performance of your insurance policy. Your data may be transferred outside the UK. All of the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation. Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents.
IMPORTANT. We will not provide You with advice about the suitability of this product for Your individual needs but will be happy to provide You with factual information. We summarise below the details of the insurance cover provided which also includes Mayday Assist 24 hour’s Medical Emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with Your confirmation of booking. In any event You may ask for a specimen copy of the Policy Wording before booking should You wish to examine this in advance.
David Urquhart (Travel) Limited are an Appointed Representative of Wrightsure Services (Hampshire) Limited who are authorised and regulated by the Financial Conduct Authority. (Their firm reference is 311394).
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
POLICY EXCESS 3 days NIL. For holidays over 3 days Loss of Deposit excess £15.00 each and every loss. For holidays over 3 days excess £50.00 each and every loss for Cancellation, Curtailment and Holidays Abandonment. Medical and Other Expenses, Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £35.00 each and every incident per Insured Person. COVER
SUM INSURED UP TO
Cancellation
£3,000
Missed Departure / Travel Delay
£300 / £100
Personal Accident
£15,000
Medical and other Expenses including Curtailment
£2,000,000
Additional Travelling Expenses – United Kingdom
£1,500
Medical Inconvenience Benefit
£500 (£15 per 24 hours)
Personal Property / Loss of Passport
£1,500 / £200
Personal Liability
£2,000,000
Delayed Baggage
£100
Legal Expenses
£25,000
14 day refund
Insurance Premium
OR SIMPLY BOOK ONLINE AT
PREMIUM MUST BE PAID AT THE TIME OF BOOKING and includes Insurance Premium Tax at 20%
UK including Isle of Man 1 day 2 to 3 days 4 days 5 days 6 days and over
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A ONCE IN A DECADE OPPORTUNITY
Oberammergau Passion Play 2020 7 DAYS 6 NIGHTS
from
DEPARTS SUNDAYS RETURNS SUNDAYS
£1399
DEPARTURES
Stratford 0745 Ilford 0810 Romford 0830
ALSO PICKING UP
Golders Green 0600 London Victoria 0645
SUPPLEMENTS
£29 per person for Holiday Insurance
Sun 28 Jul 2020 Sun 18 Aug 2020
£1399 £1499
ITINERARY • Day 1 - departure times as indicated. Travel via main roads and motorways to the ferry port for your crossing to your overnight hotel in Germany. • Day 2 - after breakfast travel through Germany and on to Austria, arriving in Tyrol around midday where we will stay for day 2 and 3. Relax and unwind before dinner in the evening. • Day 3 - enjoy a full day guided sightseeing tour of Innsbruck, the capital of the Austrian Tyrol as well as entry to Hofburg Palace (cost included). • Day 4 - after breakfast, travel the short distance to Oberammergau where we will stay for the night. Included is a day ticket for the Passion Play followed by a Passion Play meal at the hotel. • Day 5 - after breakfast, travel back to Tyrol where we will stay for the night. We have included a full day guided excursion of the Bavarian Lakes including cruise on Lake Achensee (cost included). • Day 6 - after breakfast, travel to your overnight hotel in Germany arriving in time for a late dinner. • Day 7 - After breakfast depart for home travelling to the ferry port, returning home early evening. • Special Note: the journeys at the beginning and the end of this holiday are lengthy and you are advised to wear comfortable shoes and loose fitting clothing.
Experience a once in a decade opportunity as David Urquhart Travel offers Oberammergau 2020 - a world famous event that needs little introduction. The history of the Passion Play began almost 400 years ago after a deadly plague raged many parts of Europe. The villagers of Oberammergau promised to perform the suffering death and resurrection of Christ once every ten years if they could be spared this deadly disease. So, since 1634, the Passion Play took place and has continued every ten years since. With over 2000 performers, musicians and technicians, all of whom are residents of the village, you will simply be blown away by this performance. This unique event draws people from all over the world and you will not only be amazed by the history of the Passion Play, but also by the strength in faith that has kept this village strong for so many years.
WHAT’S INCLUDED • Two overnight stops en-route to Austria with dinner, bed & breakfast • Three nights dinner, bed & breakfast in Tyrol • One night bed & breakfast in Oberammergau including a 3 course Passion Play dinner • Day ticket for the Oberammergau Passion Play • Guided sightseeing tour of Innsbruck including entry to Hofburg Palace • Full day guided excursion of the Bavarian Lakes including cruise on Lake Achensee • Travel througout •
Air Conditioned Coach - To add to your comfort, an air conditioned coach is provided on this holiday.
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