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Wonderful World of The
DEPARTURES FROM AREA ESSEX
33 Years
• Basildon • Billericay • Brentwood • Chelmsford • Ilford • Romford • Stratford
GROWING STRONG
AND STILL
6 1 0 2 S Y A D I L O H e for Valu g n i d n a t s t Ou idays l o H h c a o Money C
WE SELL DIRECT… YOU ENJOY THE SAVINGS • BOOK BY PHONE FROM THE COMFORT OF YOUR HOME
DavidUrquhart.com ✆08448
717 717
Full details of booking conditions, any supplements, insurance and other information is available on request from our office. David Urquhart Travel comply with government regulations to protect customer funds.
CODE EXUC16
Calls cost 7p per minute plus your phone company's access charge.
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ESSEX HOLIDAYS IN THIS BROCHURE DEPART FROM…
• Basildon • Billericay • Brentwood • Chelmsford • Ilford • Romford • Stratford
PEACE OF MIND To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and comply with government regulations to protect customer funds.
SIGNATURE COLLECTION We’ve brought together some of our finest holidays under the SIGNATURE COLLECTION. You can expect fantastic accommodation, food and service on these exclusive breaks.
BIG VALUE BREAKS Big value holidays, bursting with fun at simply amazing prices. If you want a break without breaking the bank, then these are the perfect answer!
LOCAL DEPARTURE POINTS For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.*
GUARANTEE THE FRONT SEAT FOR ONLY
£10
(subject to availability)
TRAVEL IN STYLE AND COMFORT
Thirty-three years on and our aims of offering fantastic, low price, hassle-free holidays departing directly from your local area are as true today as they’ve ever been.
WARM WELCOME Look out for our WARM WELCOME award. Offering excellent food, friendliness and efficiency of staff you’ll be sure of a treat at these hotels.
RM WEA LCOME W
EXCURSIONS AND ENTERTAINMENT
We offer quality touring coaches, all with experienced, friendly drivers, reclining seats, panoramic windows and seat belts. Most offer an onboard toilet and air conditioning.
HART HOTELS Book a holiday in one of our own hotels in great locations and benefit from our exclusively low prices. Look out for the Hart Hotels logo!
Nearly all of our holidays include exciting excursions and many also have a programme of evening entertainment for your enjoyment. Look out for the logo…
Your holiday begins from the moment you board your coach!
* From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check with your booking conditions.
Book online 24 hours a day, 7 days a week, 365 days a year!
Call our booking and enquiry line Monday - Friday 8:30am - 8:45pm Saturday 8:30am - 6:00 pm Sunday 10:00am - 6:00pm
DavidUrquhart.com ✆08448 DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
2
A DEPOSIT OF £30 PER PERSON SECURES YOUR BOOKING For Last Minute bookings, FULL PAYMENT must be made at time of booking.
717 717
Calls cost 7p per minute plus your phone company's access charge.
NO
CREDIT CARD CHARGES ON INITIAL PAYMENT
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Scottish
Cabaret Break
Dance the night away with old friends and new at the Glenmorag's Ballroom with great entertainment nightly there’s nothing like it!
WHAT’S INCLUDED
Four nights dinner, bed & breakfast Three excursions - Oban, Inveraray & Loch Lomond £1.50 bar nightly (conditions apply) Nightly entertainment • Travel throughout
ENTERTAINMENT
(Conditions Apply)
DEPARTS MONDAYS RETURNS FRIDAYS
LIVE
RM WEA LCOME W
There’s fun for all at the Glenmorag Hotel, where the staff are friendly and there’s entertainment every evening. Set in an elevated spot overlooking the breathtaking Firth of Clyde, it’s a perfect place to laze and gaze the days away. Traditionally decorated, the hotel has a lift to all floors and bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
only
DEPARTS MONDAY RETURNS FRIDAY
£127
DEPARTURES
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
7 Mar
£127
BRITANNIA PONTINS PAKEFIELD HOLIDAY PARK, LOWESTOFT On the edge of a beautiful sandy Blue Flag beach, Pontins Pakefield is easily one of the most away-from-it-all holiday parks in Britain. The comfortable chalets include: • En-suite facilities • Television • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
£139
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
No single room supplement £8.00 per person for sea view £17.00 per person for Holiday Insurance
25 Jan 8 Feb 22 Feb 7 Mar 28★ Mar 11 Apr
JUST FOR ADULTS
5 DAYS 4 NIGHTS
from only
DEPARTURES
MUSIC
Monday - Magic Moments - ‘Sounds from the 60’s’ Tuesday - Tribute to ‘Frank Sinatra & Dean Martin’ Wednesday - ‘Songs from the Musicals’ Thursday - Scottish themed party night with dancing
GLENMORAG HOTEL, DUNOON
5 DAYS 4 NIGHTS
★ Easter
£139 £144 £149 £152 £159 £169
EARLY BIRD
• • • •
£1.50 Bar
Spring Break -
Pakefield
With cabaret shows, competitions, dancing and daily activities from the famous Blue Coats – no wonder Pontins is one of the great names in providing fantastic value for money holidays! There are as many as 70 different leisure and fun options available on-site, including crazy golf, family fun pools and a multi sports court.
WHAT’S INCLUDED • Four nights 3 course self service buffet dinner, bed & full English breakfast HALF • Two excursions PRICE • Half price bar (conditions apply) BAR (Conditions • Nightly entertainment • Daytime activities Apply) • Travel throughout
EXCURSIONS Great Yarmouth - Full Day - come and be beside the seaside for some good old seaside fun - miles of sandy beach, cream teas and amusements. Norwich - Full Day - the ancient crowning city of Norfolk with gems to behold both new and old, Norwich is a city you’ll never forget.
DavidUrquhart.com
3
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Folkestone
Spring Special With a picturesque old quarter complete with historical harbour and cobbled streets, Folkestone boasts a bustling, cosmopolitan town centre full of variety.
99p Bar
EARLY BIRD
WHAT’S INCLUDED • • • •
Folkestone Harbour
5 DAYS 4 NIGHTS
(Conditions Apply)
Four nights dinner, bed & breakfast Two excursions 99p bar nightly between 6-9pm (conditions apply) Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS Ramsgate - Full Day - delight in traditional English seaside prettiness, as we explore the Kent coast.
from only
£129
DEPARTURES
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
Canterbury - Full Day - steeped in tradition this modern, vibrant city has winding lanes, impressive architecture and an array of individual, quirky shops to wander.
8 Feb 22 Feb 7 Mar 21 Mar
BRITANNIA BURSTIN HOTEL, FOLKESTONE Right on Folkestone's beautiful harbour, the Britannia Burstin Hotel offers great views across the shimmering seas. There's plenty to keep a smile on your face indoors too, with a Heated Indoor Swimming Pool, Sauna, Games Room and Gym (small extra charge) on site. There is a lift to most floors, and all bedrooms have: • En-suite facilities • Television • Radio • Tea/coffee making facilities
£129 £135 £139 £144
Bournemouth Spring Special Bournemouth
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
from only
£125
DEPARTURES
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
1 Feb 29 Feb 28★ Mar
£125 £135 £144 ★ Easter
With spectacular chalk cliffs and miles of golden sands meeting sparkling blue waters, Bournemouth is a seaside dream.
WHAT’S INCLUDED • • • •
99p Bar
(Conditions Four nights dinner, bed & breakfast Apply) Two excursions 99p bar between 6pm - 9pm nightly (conditions apply) Entertainment • Travel throughout
EXCURSIONS The New Forest - Full Day - the rare blend of open heathlands and ancient woodlands makes the New Forest a unique and very special place indeed, the underlying features of which have changed little over the centuries. Portsmouth - Full Day - a beautiful waterfront city and home to the world's oldest dry dock still in use today. Discover some of the famous ships in history such as HMS Warrior, Lord Nelson's pride, HMS Victory and even the Tudor ship the Mary Rose!
CAREFULLY SELECTED BOURNEMOUTH HOTEL Staying at a carefully selected Britannia hotel in Bournemouth. All bedrooms will have: • En-suite facilities • Television • Tea/coffee making facilities
4
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Grand National
GO TO THE
RACES
WHAT’S INCLUDED
DEPARTS FRIDAY RETURNS SUNDAY DEPARTURES
• Two nights dinner, bed & breakfast • One excursion to the Grand National (ticket to the Steeplechase Area included) • Travel throughout
HAVE A PUNT!
CAREFULLY SELECTED HOTEL
only
3 DAYS 2 NIGHTS
SUPPLEMENTS
£139
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford £7.00 single room £8.00 per person for Holiday Insurance £30.00 Tattersalls Upgrade
£139
8 Apr
After a great day out at the races, we’ll head back to our carefully selected hotel, where a warm welcome awaits you. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
UPGRADE TO
TATTERSALLS
£30 PER PERSON
INCLUDES TICKET FOR THE
STEEPLECHASE AREA
★★★★★★★
★★★★★★★
Military Tattoo
only
5 DAYS 4 NIGHTS DEPARTS MONDAY RETURNS FRIDAY
£249
DEPARTURES
Chelmsford 0600 Billericay 0630 Basildon 0650 Brentwood 0710 Romford 0740 Ilford 0815 Stratford 0845
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
15 Aug ENJOY THE FESTIVAL
THRILLS, FRILLS & EXTRAS
See the world’s greatest horse race up close for yourself! One of the UK's most iconic events, the nail-biting Grand National is a sporting institution that stops the nation – and we’re all going! This is your chance to experience the thrills of Aintree from the heart of the action. With access to the Steeplechase Enclosure, you’re in for a treat.
£249 Edinburgh Festival
The Royal Edinburgh Military Tattoo
Edinburgh buzzes with excitement as music, heritage and culture take centre stage at The Royal Military Tattoo, the highlight of the Edinburgh Festival. Edinburgh’s cobbled streets come alive with street performers, pavement artists and live music hits you at every corner.
WHAT’S INCLUDED • Four nights bed and breakfast including three dinners and one lunch • Three excursions including entry to the Edinburgh Military Tattoo, ‘St Boswells, Jedburgh & Kelso’ & Edinburgh • Time in Edinburgh to enjoy the Festival • Entertainment INCLUDES ENTRY TO THE ROYAL • Travel throughout
GEORGE & ABBOTSFORD HOTEL, MELROSE
EDINBURGH MILITARY TATTOO ★★★★★★★
Discover the beauty of the borderlands in this family owned hotel. Set in a historic building in the heart of the stunning border town of Melrose, the George and Abbotsford Hotel is right next to some of the most beautiful countryside in Scotland. There is no lift in the hotel however most bedrooms are on the first floor and are traditionally decorated, featuring: • En-suite facilities • Television • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
5
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Emmerdale Magic THRILLS, FRILLS & EXTRAS
You’ve seen it on screen now experience the drama, thrills and spills for yourself as we head to Emmerdale Country! Re-live the drama as we visit the classic locations of Emmerdale where it all began all those years ago! Visiting the beautiful village of Esholt where the show was filmed for 22 years, home to the original Woolpack Pub, as well as the market town of Otley used as ‘Hotton’ and ‘Emmerdale Village’.
WHAT’S INCLUDED • Two nights dinner, bed & breakfast • One excursion • Travel throughout
EXPLORE YORKSHIRE
EXCURSION Emmerdale Country & Harrogate - Full Day - taking in the iconic sights of the original locations dotted around West Yorkshire. First to the beautiful village of Esholt, home to the original Woolpack Pub, before moving on to the market town of Otley used as ‘Hotton’ and ‘Emmerdale Village’. In the afternoon we travel the short distance to the beautiful spa town of Harrogate, home to the world famous Betty’s Tearoom.
DON’T MISS OUT!
DEPARTURES
Ilford, Romford, Stratford
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
A warm welcome awaits you at one of our carefully selected hotels. The hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
Betty’s Tea Rooms
ENTERTAINMENT FROM STRICTLY STARS
DEPARTS FRIDAY RETURNS MONDAY
JUST FOR ADULTS
only
£125
DEPARTURES
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
17 Jun
£125
THREE NIGHTS ENTERTAINMENT... Friday - Bingo • Dancing with live Ballroom Dance Band Saturday - Bingo • ‘Strictly Come Dancing’ with Strictly stars (to be announced) Sunday - Bingo • Music & Dancing • Cabaret Show
6
7 May 2 Jul 6 Aug 17 Sep
£109 £109 £109 £109
Strictly Come Dancing
★★★★★★★
4 DAYS 3 NIGHTS
£109
DEPARTS SATURDAYS RETURNS MONDAYS
CAREFULLY SELECTED HOTEL
INCLUDES
only
3 DAYS 2 NIGHTS
If you love Strictly Come Dancing then this break is for you! Dancing, fun and friends - this ballroom dancing weekend promises to be a hit whether you are a beginner or experienced mover! There’s classes and workshops for everyone who want to have fun and refine their dancing skills and by the end of the weekend, you’ll feel like taking to the stage and strutting your stuff!
WHAT’S INCLUDED • Three nights 3 course self service buffet dinner, bed & full breakfast • Daytime activities • Two excursions - Great Yarmouth & 'Suffolk Coast & Southwold' • Nightly evening cabaret entertainment including entertainment from the Stars of Strictly Come Dancing (to be announced) • Travel throughout
BRITANNIA PONTINS PAKEFIELD HOLIDAY PARK, LOWESTOFT On the edge of a beautiful sandy Blue Flag beach, Pontins Pakefield is easily one of the most away-from-it-all holiday parks in Britain. The comfortable chalets include: • En-suite facilities • Television • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Scarborough Weekend Still as popular as ever, the Queen of the Yorkshire Coast offers you a warm welcome. Scarborough, Britain’s first seaside resort, has been welcoming visitors for over 360 years and when you visit it’s not hard to see why.
• Three nights dinner, bed & breakfast • One excursion • Entertainment • Travel throughout
EXCURSION Whitby - Full Day - fall in love with Whitby, a beautiful little town with fantastic history, charming tearooms and quirky shops to browse. Whitby is the ideal place to relax and take time out from Whitby the hustle and bustle. Admire the ruins of St Hilda's Abbey, uncover the stories of the famous Dracula and the 199 steps or simply enjoy the laid back charm of this quaint corner. We continue on through the North Yorkshire Moors stopping at Goathland and Pickering.
DELMONT HOTEL, SCARBOROUGH
RM WEA LCOME W
This welcoming seaside hotel is in a great location overlooking the north bay of Scarborough with panoramic sea views. There is a lift to all floors, bedrooms are traditionally decorated and feature: • En-suite facilities • Television with Freeview • Radio • Tea/coffee making facilities
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
from only
£129
DEPARTURES
Chelmsford 0800 Billericay 0830 Basildon 0850 Brentwood 0910 Romford 0940 Ilford 1015 Stratford 1045
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
£129 £135 £149 £149 £149 £139
1 Apr 13 May 8 Jul 19 Aug 9 Sep 21 Oct
SEASIDE HOLIDAYS
WHAT’S INCLUDED
Scarborough
Weymouth Weekend Gateway town to the Jurassic Coast, Weymouth is beloved for its super clean, award-winning coast, golden sands and fine Georgian seafront. With the best sunshine record in England and a host of shops and NEW! EXCURSION attractions, Weymouth perfectly combines the traditional and FOR 2016 modern - it’s the natural choice for the place to be!
Weymouth
4 DAYS 3 NIGHTS
WHAT’S INCLUDED
from only
DEPARTS FRIDAYS RETURNS MONDAYS
£129
• Three nights dinner, bed & breakfast • One excursion • Entertainment VISIT TV’S • Travel throughout
’BROADCHURCH’
EXCURSION
Chelmsford 0830 Billericay 0900 Basildon 0920 DEPARTURES Brentwood 0940 Romford 1010 Ilford 1045 Stratford 1115 SUPPLEMENTS
8 Apr 22 Apr 9 Sep 23 Sep 14 Oct
Abbotsbury, West Bay & Lyme Regis - Full Day - visiting the location of the award-winning drama, ‘Broadchurch’, filmed at Dorset’s West Bay, as well as taking in the delightful village of Abbotsbury and Lyme Regis. Come with us as we explore the beautiful Dorset coastline, stopping in Abbotsbury, a picturesque little village famous for its subtropical gardens. We then move on to the highlight of our trip as we visit West Bay to see some of the filming locations used in ITV’s smash hit series, with the chance to see the police station, newsagents and death cliff as we walk in the footsteps of your favourite characters. We then continue to Lyme Regis with some of the most unspoilt and dramatic coastlines.
£13.00 single room £13.00 per person for Holiday Insurance
£129 £135 £135 £135 £129
West Bay
CARLTON HOTEL, WEYMOUTH
OR SIMPLY BOOK ONLINE AT
RM WEA LCOME W
A warm welcome awaits you at the Carlton Hotel. Located on the promenade. There is a lift to all floors. Bedrooms are pleasantly decorated, with: • En-suite facilities • Television • Tea/coffee making facilities
DavidUrquhart.com
7
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Isle of Wight Weekend Sprawling golden sands for miles, historic buildings and a warm welcome, the Isle of Wight has been a top pick for generations for a reason.
SEASIDE HOLIDAYS
WHAT’S INCLUDED
NEW!
EXCURSIONS FOR 2016
• Three nights dinner, bed & breakfast • Two excursions • Entertainment • Travel throughout
Ventnor
from only
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
EXCURSIONS Ventnor, Brighstone & the Needles Park - Full Day - first to the delightful seaside resort of Ventnor, with its quaint harbour, cute beach huts and traditional arcades. We then head along the coast to the pretty village of Brighstone, with a chance to visit the Isle of Wight Pearl to treat yourself to a homemade cream tea or simply to learn all about pearls. Finally we visit the Needles Park where you visit the new visitor centre, watch a glass blower at work, or grab a bird’s eye view of the multi-coloured sand cliffs of Alum Bay and the stunning turquoise waters.
£129
DEPARTURES
Chelmsford 0750 Billericay 0820 Basildon 0840 Brentwood 0900 Romford 0930 Ilford 1005 Stratford 1035
SUPPLEMENT
£13.00 per person for Holiday Insurance
29✦ Apr 6 May 10 Jun 1 Jul 12 Aug 30 Sep
Carisbrooke & Yarmouth - Half Day - spend a few hours discovering the rich history of Carisbrooke with its castle, Norman keep and royal connections. Afterwards, we’ll continue to the historic port of Yarmouth with its 16th century castle.
MALVERN HOTEL, SANDOWN A family-run hotel close to the bustling high street and beach. Bedrooms are on the ground, first and second floors and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
£129 £132 £135 £135 £135 £135
✦ Bank Holiday
North Devon Leisure Break Ilfracombe
from only
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
£169
DEPARTURES
Basildon, Ilford, Romford, Stratford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
4 Apr 25 Apr 9 May 30✦ May 13 Jun
£169 £175 £185 £195 £205
4 Jul 18 Jul 8 Aug 29✦ Aug 12 Sep
£215 £215 £215 £215 £199
✦ Bank Holiday
8
Miles of golden sand meet a great village with fantastic places to eat and drink and that wonderful warm Devon hospitality - Woolacombe is a classic.
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Three excursions Entertainment Travel throughout
DEVON DELIGHT
EXCURSIONS Lynton, Lynmouth & Minehead - Full Day - escape from it all in the land where Exmoor meets the sea. There’s so much to fall in love with here you may never want to leave! Barnstaple & Bideford - Full Day - it’s first to Barnstaple, the largest town in North Devon; boasting great museums, characterful boutiques and tasty places to eat. Afterwards we'll head to the 'Little White Town' of Bideford. Ilfracombe - Full Day - history-rich jewel of the rugged North Devon coast, Ilfracombe is a sight to behold.
ROYAL HOTEL, WOOLACOMBE
RM WEA LCOME W
Set near to the fabulous North Devon coastal paths and just a stone's throw from the quaint English village of Woolacombe, you can wander atop the cliffs or enjoy the hotel's excellent facilities, such as a Heated Indoor Swimming Pool. There's a lift to each floor. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC16_Layout 1 08/12/2015 15:39 Page 9
r
SEASIDE HOLIDAYS
Weston-super-Mare Pier
Weston-super-Mare Nestled at the foot of the Mendip Hills, Weston-super-Mare is a great British seaside resort with good old traditional fun to be had, where miles of sprawling sand meet a lovely promenade boasting superb views. You can discover the restored Grand Pier, do a little shopping, or if you’re feeling brave, how about a trip on the 40m high Wheel of Weston!
from only
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
£159
DEPARTURES
Chelmsford 0730 Billericay 0800 Basildon 0820 Brentwood 0840 Romford 0910 Ilford 0945 Stratford 1015
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
14 Mar £159 11 Apr £169 2✦ May £179 6 Jun £195 4 Jul £195
1 Aug 15 Aug 19 Sep 3 Oct
£195 £195 £189 £179
✦ Bank Holiday
Bristol
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions • Entertainment • Travel throughout
WESTON WONDER
EXCURSIONS Bristol - Full Day - this stunning city with its Roman baths, beautiful Georgian terraces and vibrant arts scene is one not to be missed. Burnham-on-Sea - Half Day - with miles of golden sand, beautiful Victorian buildings and friendly Somerset charm - it’s easy to see why Burnham-on-Sea has been a popular resort for generations. Glastonbury - Full Day - there’s much more to Glastonbury than music festivals! The town has ancient history dating back to primitive peoples, with tales of St Patrick and even Joseph of Arimathea and the Holy Grail abounding.
SEAWARD HOTEL, WESTON-SUPER-MARE
RM WEA LCOME W
Right where you want to be, the Seaward Hotel sits on the seafront facing the famous pier. The hotel is friendly and comfy, with a lovely restaurant offering great sunset views of the sea. There is a lift to all floors, and bedrooms come with: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
Weston-super-Mare
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
9
SEASIDE HOLIDAYS
EXUC16_Layout 1 08/12/2015 15:39 Page 10
Eastbourne
Eastbourne & Brighton Packed with great sights and fun activities on the sunny south coast, Eastbourne makes the ideal destination for a holiday. Four large parks, award winning beaches and a host of attractions including museums and galleries, not to mention charming cafes and fab shopping, Eastbourne boasts the famous three-tiered promenade bursting with colourful flowers.
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
from
£189
DEPARTURES
Chelmsford 0820 Billericay 0850 Basildon 0910 Brentwood 0930 Romford 1000 Ilford 1035 Stratford 1105
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
2✦ May 30✦ May 27 Jun 25 Jul 22 Aug 19 Sep 17 Oct
✦ Bank Holiday ✦ Bank Holiday
£189 £199 £205 £209 £209 £199 £189
Hastings
WHAT’S INCLUDED • Four nights dinner, bed and breakfast • Two excursions • Entertainment • Travel throughout
SOUTH COAST SENSATION
EXCURSIONS Brighton - Full Day - journey along the coast with us to reach this beloved English seaside town; full of happening places and excellent heritage to delight all ages. Visit the antique shops, check out the ornate Brighton Pavilion, wander its charming harbour or simply fall in love with the beautiful parks and gardens that make Brighton so special. Hastings & Rye - Full Day - discover the ancient remains of the first Norman castle in Hastings, a fantastically-preserved old town with fascinating heritage that tells of war, conquest, smuggling - and more. Afterwards we’re on to the old cinque port of Rye. Here you will find quaint old-fashioned, individual shops and a lovely old town to enjoy. It’s Thursday which means market day, so grab yourself a bargain. There will be plenty of time to look around before returning to Eastbourne along the stunning coastal road.
HILTON ROYAL PARADE HOTEL, EASTBOURNE Bask in the beauty of Eastbourne at this privately owned hotel on the seafront. Just a short walk from the famed Victoria Pier. With a stylish bar area downstairs and a wonderful restaurant, guests have plenty of space to relax and unwind in. There is a lift to all floors and bedrooms come with: • En-suite facilities • Television • Tea/coffee making facilities
Brighton Pier
Eastbourne
10
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC16_Layout 1 08/12/2015 15:39 Page 11
SEASIDE HOLIDAYS
Skegness Pier
Skegness & Lincoln Magic Sandy beaches, friendly people and bags of entertainment for all ages to join in with, Skeggy has it all! With bingo, donkey rides, a fantastic pier and one of Britain’s oldest breweries, you’ll be spoilt for choice. From fairground attractions to crazy golf, from parks and gardens to a beautiful promenade; whatever you fancy, we’ve got it covered.
from only
3 DAYS 2 NIGHTS DEPARTS FRIDAYS RETURNS SUNDAYS
£89
DEPARTURES
Stratford 0800 Ilford 0830 Romford 0905 Brentwood 0935 Basildon 0955 Billericay 1015 Chelmsford 1045
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
6✦ May £99 27✦ May £99 17 Jun £99 8 Jul £101
29 Jul £101 9 Sep £99 30 Sep £99 21 Oct £89 ✦ Bank Holiday
The Jolly Fisherman, Skegness
WHAT’S INCLUDED • Two nights dinner, bed and breakfast • One excursion • Entertainment • Travel throughout
MAGIC
EXCURSION Lincoln - Full Day - discover this fascinating city, a beautiful enclave of England steeped in over 2000 years of history. From the cobbled streets and antiques to the modern art scattered throughout the city, the past and present is all around. Lincoln has something for everyone, with great shopping facilities to historic monuments, not to mention its magnificent cathedral.
CHATSWORTH HOTEL, SKEGNESS
RM WEA LCOME W
On the seafront promenade, just a short walk from Skegness’ famous Blue Flag sandy beaches, the Chatsworth Hotel offers a warm welcome and great English cooking. From the Chatsworth's convenient location, you can visit the theatre, venture into the countryside or browse for rare antiques. There is a lift to most floors, and bedrooms come with: • En-suite Facilities • Television with Freeview • Radio • Tea/coffee making facilities
Lincoln
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
11
EXUC16_Layout 1 08/12/2015 15:40 Page 12
Blackpool Illuminations
SUPER
DEAL!
BIG VALUE BREAKS
Delight in the night sky all lit up with the sparkling seas beneath, as Blackpool’s famous Illuminations comes round again - there is never a better time to visit!
Blackpool Illuminations
WHAT’S INCLUDED
WE ❤
BLACKPOOL
EXCURSIONS
Southport & St Annes - Full Day - to these popular and traditional seaside resorts with award winning beaches, quirky cafes and stunning parks and gardens.
DEPARTURES
Basildon, Billericay, Brentwood, Chelmsford, Ilford, Romford, Stratford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
CAREFULLY SELECTED BLACKPOOL HOTEL Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday in the bustling resort of Blackpool. Brimming with attractions - the Winter Gardens, Tower, Theatres and Beach - you are sure to be kept entertained. The hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
Blackpool Illuminations
BLACKPOOL BOOSTERS!! BOOST YOUR BREAK WITH ONE OF THESE FAB ADD-ONS AT OUR OWN GREAT PRICES!
NEW!
BOOK*
ALL 4 ATTRACTIONS FOR JUST £41 AND SAVE OVER £21!! (EXCLUDING BLACKPOOL PLEASURE BEACH) * Save based on walk up rate Afternoon Tea at the
FOR 2016
Blackpool Pleasure Beach Day Pass . . . . . .£22.95
£179 £179 £179 £179 £179 £179 £179 £179 £179
5 Sep 12 Sep 19 Sep 26 Sep 3 Oct 10 Oct 17 Oct 24 Oct 31 Oct
Blackpool Illumiations - Evening Drive - join us for an unforgettable drive along the promenade to see the famous Illuminations!
SAVE
£179
DEPARTS MONDAYS RETURNS FRIDAYS
Liverpool - Full Day - a World Heritage site with a wonderful collection of museums, galleries, shopping and dining, there really is something for everyone in this fantastic city.
£7.05*
only
5 DAYS 4 NIGHTS
• Four nights dinner, bed and breakfast • Three excursions including an evening drive to see the famous 'Illuminations' • Entertainment • Travel throughout
SAVE
£4.55*
Blackpool Tower Eye . . . . . . . . . . . . . . . . . . . . . .£8.95
Afternoon Tea at the
SAVE
£5.00*
Blackpool Tower Ballroom . . . . . . . . . . . .£14.95
BLACKPOOL TRAVELCARD SAVE
£5.55*
Madame Tussauds Blackpool . . . . . . . . . . .£10.95 12
SAVE
£6.55*
SeaLife Blackpool . . . . . . . . . . .£10.95
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
NOW AVAILABLE
SAVE upto
£5.00*
£7.50 for 2 Days £9.99 for 3 Days
Prices are per person
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC16_Layout 1 08/12/2015 15:40 Page 13
Torquay
SUPER DEAL
Enjoy quaint English charm and a laid back Devonshire welcome on the English Riviera. One of the UK’s top tourist destinations since the Victorian period, the stylish resort of Torquay sits at the heart of the English Riviera offering many attractions. Walk the palm-lined promenade, admire the international marina, sample the fare in the shops and cafes or simply delight in the famous 22 miles of cliffs, coves and beaches of the Devonshire coast!
from only
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
£149
DEPARTURES
Basildon, Ilford, Romford, Stratford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
11 Apr 6 Jun 20 Jun 27 Jun 11 Jul 25 Jul 1 Aug
£149 £169 £177 £179 £189 £189 £189
15 Aug 22 Aug 5 Sep 12 Sep 26 Sep 10 Oct
£189 £189 £189 £185 £179 £167
BIG VALUE BREAKS
Torquay
Plymouth
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Two excursions THE Entertainment ENGLISH RIVIERA Travel throughout
EXCURSIONS Totnes & Brixham - Full Day - visiting these delightful Devon towns, with cobbled streets and quaint houses. First to the charming little market town of Totnes, wander the River Dart trail, visit Totnes Castle or browse the Elizabethan market (in season). After time to explore we move on to Brixham, an ancient land of smugglers and pirates with a busy jostling harbour, filled with yachts’ and pretty little fishing boats, as well as a replica of Sir Francis Drake’s iconic ship, the Golden Hind. Buckfast Abbey & Plymouth - Full Day - first to the stunningly beautiful ancient Buckfast Abbey, home of the Benedictine Monks for hundreds and hundreds of years, retreat of past royalty and set in some of the most stunning countryside in England. Explore the 12th century Cistercian architecture and visit the gardens and shop. Afterwards we’ll move on to Plymouth, brimming with things to do. Wander the cobbled streets, browse the elegant shops, enjoy some local food at the harbour, visit the famous Mayflower Steps or gaze at the stunning views from the iconic landmark, Plymouth Hoe.
CAREFULLY SELECTED TORQUAY HOTEL Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday and delight in the jewel of Devon that is Torquay. This carefully selected hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
Totnes
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
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BRITANNIA BARGAIN
Market Bosworth
NEW!
EXCURSION TO LEICESTER
TOWN & COUNTRY
Explore the Heart of England, a trip full of exciting experiences, combining world famous history with an exhilarating sense of the new.
Britannia Bosworth Hall Hotel
WHAT’S INCLUDED
from only
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Three excursions • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS
£149
Leicester - Full Day - to the cosmopolitan city of Leicester with exciting connections to King Richard III.
DEPARTURES
Basildon, Ilford, Romford, Stratford
Melton Mowbray & Oakham - Full Day - exploring these bustling market towns.
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
Stratford-upon-Avon - Full Day - to the birthplace of William Shakespeare and visit the cottage where his life's work began set in the beautiful Warwickshire countryside.
£149 £159 £165 £165 £169 £169
21 Mar 11 Apr 2✦ May 23 May 13 Jun 4 Jul
BRITANNIA BOSWORTH HALL HOTEL, MARKET BOSWORTH Snuggled in the heart of the English countryside, Bosworth Hall is a beautiful Grade II listed mansion set in manicured gardens. Gaze over the moat, marvel at the sweeping staircase, take a load off by the Tudor fireplace. Or why not enjoy a dip in the Heated Indoor Swimming Pool, or try the Sauna, Jacuzzi and Gym? Bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
25 Jul 15 Aug 5 Sep 26 Sep
£169 £169 £169 £169
17 Oct
£165 ✦ Bank Holiday
Lake District, Sail & Rail Haverthwaite Steam Railway
from
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
£215
DEPARTURES
Basildon, Ilford, Romford, Stratford
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
23 May 13 Jun 4 Jul
£215 £222 £226
22 Aug 19 Sep 3 Oct
£226 £226 £219
COUNTY HOTEL, CARLISLE Situated in the heart of Carlisle, the County Hotel offers a perfect base for exploring North Cumbria and the stunning Lake District. There is a lift to most floors and all bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
14
Join us for an exciting adventure as we board a steam train, cruise Windermere and discover the true beauty of the Lake District.
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including a ticket for the Lakeside & Haverthwaite Steam Railway & a sail on Windermere • Entertainment • Travel throughout
EXCURSIONS
INCLUDES TICKET FOR
HAVERTHWAITE STEAM RAILWAY ★★★★★★★ INCLUDES SAIL ON
WINDERMERE ★★★★★★★
Lakeside & Haverthwaite Steam Railway & Sail on Windermere - Full Day board the Lakeside & Haverthwaite Steam train as it cuts through the beautiful scenery of the Lake District taking in the sights and sounds of days gone by. Afterwards, we’ll join the steamer to continue our journey to Windermere as you sit back, relax and enjoy a leisurely cruise taking in some of the most stunning scenery of this delightful part of the country. The coach will then complete the journey to Ambleside. Keswick - Half Day - journeying along past the stunning Bassenthwaite Lake, we’ll arrive in Keswick, a pretty market town. Hexham & Haltwhistle - Full Day - to these charming old towns nestled in the beautiful Tyne Valley.
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC16_Layout 1 09/12/2015 10:42 Page 15
Lochs & Glens
£1.50 Bar (Conditions Apply)
Shimmering lochs and sweeping glens, we’re off to explore the wild wilderness of Bonnie Scotland! Fall in love with the landscape on a leisurely cruise on the spectacular Loch Long & Loch Goil; the centrepiece of this fantastic holiday.
WEEK AWAY
7
DAYS
• Six nights dinner, bed & breakfast • Five excursions including a ticket for a Two Lochs Cruise & a sail to the Isle of Bute • £1.50 bar nightly (conditions apply) • Entertainment nightly • Travel throughout
INCLUDES
TICKET FOR A
TWO LOCHS CRUISE ★★★★★★★ INCLUDES
7 DAYS 6 NIGHTS
DEPARTS SUNDAYS RETURNS SATURDAYS
SAIL TO THE ISLE OF BUTE ★★★★★★★
EXCURSIONS Two Lochs Cruise - Half Day - a spectacular cruise exploring the sheltered waters of Loch Long and Loch Goil. Inveraray - Half Day - to this beautiful Georgian town. Loch Lomond Shores - Full Day - to Luss, Balloch and Loch Lomond Shores Visitor Centre. Isle of Bute - Full Day - exploring the island’s stunning coastline, as well as the seaside town of Rothesay. Oban - Full Day - to this beautiful bayside town with panoramic views of the surrounding mountains and islands.
DEPARTURES
SUPPLEMENTS
26 Jun 10 Jul 17 Jul
from
£299
Chelmsford 0720 Billericay 0750 Basildon 0810 Brentwood 0830 Romford 0900 Ilford 0935 Stratford 1005 No single room supplement £12.00 per person for sea view £19.00 per person for Holiday Insurance
£299 £309 £309
£309 £309
24 Jul 7 Aug
TOWN & COUNTRY
WHAT’S INCLUDED
Two Lochs Cruise
RM WEA LCOME
GLENMORAG HOTEL, DUNOON
W
Set in an elevated spot overlooking the breathtaking Firth of Clyde, it’s a perfect place to laze and gaze the days away. Traditionally decorated, the hotel has a lift to all floors and bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
Great Little Train Journeys of Wales Ffestiniog Railway
5 DAYS 4 NIGHTS
from
DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES
£179
Chelmsford 0720 Billericay 0750 Basildon 0810 Brentwood 0830 Romford 0900 Ilford 0935 Stratford 1005
SUPPLEMENTS
11 Apr 23✦ May 13 Jun 25 Jul 29✦ Aug 10 Oct
£16.00 single room £17.00 per person for Holiday Insurance
£179 ✦ Bank Holiday £185 £189 £199 ✦ Bank Holiday £199 ✦ Bank Holiday £189 OR SIMPLY BOOK ONLINE AT
Come with us on an enchanting journey and pass through the beautiful Snowdonia National Park on board the Ffestiniog Railway. Travel from the harbour in Porthmadog to the slate-quarrying town of Blaenau.
WHAT’S INCLUDED • Four nights dinner, bed and breakfast • Two excursions including a ticket for two railway journeys • Entertainment • Travel throughout
EXCURSIONS
INCLUDES
TICKET FOR THE FFESTINIOG RAILWAY ★★★★★★★ INCLUDES
TICKET FOR THE LLANBERIS LAKE RAILWAY ★★★★★★★
Ffestiniog Railway - Full Day - to the oldest independent railway company and top-class tourist attraction. Llanberis Lake Railway - Full Day - discover the timeless appeal of the narrow-gauge railway and savour the grandeur of Snowdonia.
WESTMINSTER HOTEL, RHYL
RM WEA LCOME W
A good value hotel in a great location, the traditionally decorated, family owned Westminster Hotel is located right on the promenade, overlooking the sea. Opposite the Seaquarium and events area, it’s a prime spot for exploring what the town has to offer. There is a lift to most floors, and all bedrooms have: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities.
DavidUrquhart.com
15
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Jersey
Jersey Luxury Break Fall in love with the jewel of the Channel Islands on holiday with David Urquhart Travel. With classic hotels, beautiful sandy beaches, rolling seas and plenty of sightseeing opportunities, there’s so much to enjoy and it's closer than you think.
from
6 DAYS 5 NIGHTS
£269
VARIOUS DEPARTURE DAYS DEPARTURES
Basildon, Ilford, Romford, Stratford
SUPPLEMENTS
£19.00 single room £29.00 per person for Holiday Insurance
Thu 21 Apr Sat 21 May Fri 30 Sep Sat 1 Oct
£269 £284 £279 £275
Merton Hotel Pool
WHAT’S INCLUDED • Five nights dinner, bed and breakfast • Courier representation on arrival and departure from the ferry port on Jersey • Courier representation whilst staying on Jersey LUXURY • Entertainment most nights • Travel throughout ★★★★
EXCURSIONS Day 1 - departure times as indicated. Travel to Poole (occasionally Weymouth) for the Condor crossing to Jersey. On arrival on Jersey a coach will be waiting to take you to the hotel, your stay for the next five nights. Days 2-5 - at leisure to explore Jersey. Details of places of interest, day trips, coach tours and entertainment can be supplied by the hotel and local representative. On this tour we do not include coach excursions from the hotel. However, if you wish to see the island, the hotel will be happy to book coach excursions for you. Day 6 - the coach will take you to the ferry terminal for the return journey by Condor. You will be met there by the mainland coach and taken home via main roads and motorways, dropping off late evening.
MERTON HOTEL, JERSEY ★★★★ Indulge yourself in the Merton Hotel & Resort, with a fantastic range of amenities for everyone to enjoy - a wide choice of bars, restaurants, free entertainment, Aquadome, an exciting subtropical paradise with slides, fountains, sauna and steam room and an outside pool. There is a lift to all floors and bedrooms are comfortable, modern and feature: • En-suite facilities • Satellite television • Hair dryer • Radio WARM • Tea/coffee making facilities WELCOME
16
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
Merton Hotel
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC16_Layout 1 08/12/2015 15:41 Page 17
GROUP BOOKINGS
Here’s a few good reasons to let us look after your Group in 2016…
Winner: Best coach operator for the Over 50s The 50+ Show 2013, 2014 and 2015 Finalist: Best Coach/Tour Operator for Groups Group Leisure Awards 2015
We can arrange your trip to suit your desired destination, important dates and organise the itinerary. Whatever the occasion we have it covered!
We take the hassle out of organising a group holiday – with direct contact numbers and emails for our groups department we are easily available when you need us.
Starting from 20 passengers we can organise to pick up and drop off your group at a location of your choice, and with groups of 40 or more you can benefit from sole use of the coach.
Book between
Book between
Book over
1/2 Free
2 Free
4 Free
10-19
35-40
Place
50
Places
1 Free
Places
3 Free
Place
Places
Book between
Book between
20-34
41-49
Book with us in 2016 and take advantage of our NEW free place incentives* CALL THE GROUP BOOKINGS TEAM NOW ON
EMAIL US AT
08442 43 00 43
groups@davidurquhart.com
*Supplements and holiday insurance premium as appropriate are charged in full for all persons booked. Group booking discounts cannot be used in conjunction with any other special offer. Group booking discount cannot be used on day trips or tours with inclusive tickets for third party events or attractions. Group booking discount is applicable to groups who are travelling together on the same coach and on the same date. The discount will be applied when the final balance is being paid, this must be paid in one transaction.
VISIT US ONLINE AT
DavidUrquhart.com
17
EXUC16_Layout 1 08/12/2015 15:41 Page 18
COACH HOLIDAYS BOOKING CONDITIONS Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is posted or handed to you.
The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 30 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made.
Payment
Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the “Changes by us” section (above) and, where appropriate, seek compensation.
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit Cards and Credit Cards are all acceptable forms of payment unless booked within Ten days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. A 2% credit card fee will be applied to all balances paid by credit card. There are no credit card fees on deposits/initial payment. There are no fees charged for any payments made by debit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Date
Charge
more than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure or later
Full Holiday Price
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 25). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract.
18
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us.
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom. For holidays to Ireland we require passenger’s full names, gender, nationality, date of birth and special requirements prior to departure and photographic identification is advised for those travelling to the Republic of Ireland. As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer prepayments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
ATUC16_Layout 1 14/12/2015 10:37 Page 27
GENERAL INFORMATION & INSURANCE Tickets
Meals en-route
Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side
A
B
C
D
E
F
R e a r
Driver
Return Journey Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Pavement Side
Luggage
Satisfaction Cards
Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
When we send your tickets we include a satisfaction card which we hope you will complete and return to us at the end of your holiday. There is no postage charge for the sender. Whilst all cards are carefully scrutinised and help us a great deal in maintaining and improving standards we do not send acknowledgement of receipt of your card.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
Smoking and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
David Urquhart Travel comply with Government regulations to protect customer funds.
HOLIDAY INSURANCE We have arranged a Travel Insurance Policy through Towergate Chapman Stevens, a trading name of the Towergate Underwriting Group Limited, which is underwritten by Astrenska, underwriting agents for Ageas Insurance Limited. Astrenska is a trading name of Collinson Insurance Services Limited whose parent company is The Collinson Group Limited. Ageas Insurance Limited, The Collinson Group Limited and Towergate Underwriting Group Limited are all authorised and regulated by the Financial Conduct Authority thus providing first class security.
• MEDICAL HEALTH REQUIREMENTS. It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment.
Cancellation/Curtailment
Up to £3,000
£15 on holidays under £100 £40 on holidays over £100 Loss of Deposit - Nil
Medical & Repatriation Expenses
Up to £2,000,000. United Kingdom costs are limited to £2,000
£40 (Nil if EHIC is utilised)
Hospital Benefit
£15 per 24 hours up to £500
Nil
Baggage & Personal Effects
Up to £1,000 (Limited to £200 in respect of Valuables & any one Item pair or set and golf equipment)
Nil
Money & Documents
Up to £200 (cash limit £50 if under 16)
Nil
• INSURANCE POLICY. This contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the Insurance Policy carefully. • CONDITIONS, EXCLUSIONS AND WARRANTIES. There are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole Policy. • FRAUDULENT CLAIMS. The making of fraudulent claims is a criminal offence. • HEALTH. Refer to Medical Health Requirements as shown above. • PREGNANCY. The Policy will not cover any claim arising from Pregnancy for travel within four (4) weeks of the estimated date of delivery. • PERSONAL PROPERTY. If you are planning on taking items valued in excess of £200 such as photographic equipment, jewellery and other valuables with you, then you should make sure that you have adequate personal possessions cover under a Home Contents Insurance. Personal Property claims are paid based on the value of the goods at the time of loss and not on a ‘New for Old basis’ or replacement cost basis. A deduction will therefore be made for wear and tear and depreciation. • DATE CHANGE EXCLUSION. Certain sections of your policy (refer to General Exclusions item 17) contain exclusions for losses arising from failure of equipment to correctly recognise the calendar date, such as the change to the year 2000. • POLICY LIMITS. Most sections of the Policy have limits on the amount the Insurer will pay under that section. Some sections also have inner limits e.g. for one item, or for valuables in total. • POLICY EXCESS. Claims under most sections of the Policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of the claim. • REASONABLE CARE. You are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. • COMPLAINTS. The Insurance Policy includes a complaints procedure which tells you what steps you can take if you wish to make a complaint. Please refer to the Policy Wording for full details. • COOLING OFF PERIOD. The Policy contains a ‘cooling off period’ which allows you to return the Policy within 14 days of purchasing cover for a full refund if the cover is not suitable for your needs. • HAZARDOUS ACTIVITIES. The Policy will not cover you when you are taking part in certain activities. Please refer to the Policy Wording for details of any particular exclusion. • GOVERNING LAW. Your Policy is governed by English law. David Urquhart (Travel) Limited is an Appointed Representative of ITC Compliance Limited, which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.
Delayed Baggage
Up to £100 after 12 hours delay
Nil
PREMIUM must be paid at the time of booking and includes Insurance Premium Tax.
Loss of Passport
Up to £200
Nil
Travel Delay
£20 first 12 hours then £10 each subsequent 12 hours up to £60
Nil
Abandonment
Up to £3,000 in excess of 12 hours
£40
Missed Departure
Up to £300
Nil
Personal Accident
Up to £5,000 (limited to £1,000 if aged under 16). Permanent Disablement Benefit only applicable to persons aged 69 and under
Nil
Personal Liability
Up to £1,000,000
Nil
NOTE: THIS TRAVEL INSURANCE COVER IS ONLY VALID FOR HOLIDAYS BOOKED WITH DAVID URQUHART TRAVEL. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual, or group (where applicable) who are not travelling against Medical Advice, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, subject to the terms, conditions and maximum specified claim limits. IMPORTANT. We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information. The Policy is optional for UK Holidays, but for European Holidays it is a condition of booking that all guests have Travel Insurance when travelling overseas. There is no obligation to purchase our travel insurance, however, should you wish to take advantage of this policy, please include the appropriate premium when booking your holiday. Your David Urquhart Travel invoice is proof of insurance and full details of the Policy Wording will be sent to you with your confirmation of booking. Premiums quoted include Insurance Premium Tax at the prevailing rate.
SUMMARY OF BENEFITS COVER
SUM INSURED
EXCESSES
UK 1 day 2 to 3 days 4 days 5 days 6 days and over
£2.00 per person £8.00 per person £13.00 per person £17.00 per person £19.00 per person
Continental
Please note this Policy is only available to persons resident in the United Kingdom and for persons visiting the United Kingdom. For the latter cover will apply for travel in, from and return to the United Kingdom only, and repatriation will be to the United Kingdom. For further details or clarification of the above please refer to your policy.
2 to 3 days 4 days 5 days 6 to 8 days 9 days and over
£15.00 per person £20.00 per person £25.00 per person £29.00 per person £31.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£19.00 per person £21.00 per person £23.00 per person
Annual Insurance For David Urquhart Travel Coach Holidays Annual insurance for our UK & Jersey coach holidays
£30.00 per person
Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
£40.00 per person
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe, Channel Islands and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
EXUC16_Layout 1 09/12/2015 10:43 Page 20
Easter in Eastbourne • Three nights dinner, bed and breakfast • One excursion • Entertainment • Travel throughout
GLASTONBURY HOTEL, EASTBOURNE
• Three nights dinner, bed and breakfast • One excursion NEW! EXCURSION • Entertainment FOR 2016 • Travel throughout
SHANKLIN BEACH HOTEL, SHANKLIN
NEW!
FOR 2016
CRACKER!
DEPARTS FRIDAY RETURNS MONDAY
EXCURSION Brighton - Full Day - journey along the coast with us to reach this beloved English seaside town; full of happening places and excellent heritage to delight all ages. Visit the antique shops. Check out the ornate Brighton Pavilion. Wander its charming harbour. Enjoy the many good restaurants. Fall in love with the charming parks and gardens around. Enjoy a pleasant stroll along the seafront.
Easter on the Isle of Wight WHAT’S INCLUDED
4 DAYS 3 NIGHTS
only
£149
DEPARTURES
Chelmsford 0750 Billericay 0820 Basildon 0840 Brentwood 0900 Romford 0930 Ilford 1005 Stratford 1035
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
25 Mar
£149
Call the Midwife
INCLUDES
INCLUDES
AFTERNOON TEA
LOCATIONS TOUR
★★★★★
★★★★★
Fri 17 Jun
only £55
Bletchley Park Once Britain's 'Best Kept Secret', today Bletchley Park, home of the Codebreakers, is a heritage site attraction. You can explore and experience the top secret world of iconic WWII Codebreaking Huts and Blocks set within the atmospheric Victorian estate, nestled in a microcosm of Buckinghamshire countryside. Step inside and discover the secret world for yourself!
Full of atmosphere, song and humour, there is plenty of entertainment galore for the whole family at Salute to the 40's at Chatham Dockyard. Voted one the best Vintage Festivals, Salute to the 40’s is your perfect dose of nostalgia in one day!
20
£139
Calling ‘Call the Midwife’ fans! Visit Chatham Dockyard for a guided tour of the famous set of the popular TV Drama, complete with afternoon tea!
only £39
only £39
25 Mar
Includes travel throughout & entry to attraction
Salute to the 40’s
Sat 17 Sep
£13.00 single room £13.00 per person for Holiday Insurance
DEPARTS FRIDAY RETURNS MONDAY
Medway Festival of Steam & Transport
Sun 27 Mar
SUPPLEMENTS
CRACKER!
DAVID’S DAY TRIPS
Steam-powered traction engines and road rollers accompanied by steam and diesel trains plus 100's of classic vehicles, motorcycles and vintage buses are the stars of this fabulous day out. With folk, rock and blues live music to enjoy, this event has a truely festival feel.
Chelmsford 0720 Billericay 0750 Basildon 0810 Brentwood 0830 Romford 0900 Ilford 0935 Stratford 1005
4 DAYS 3 NIGHTS
Ventnor, Brighstone & the Needles Park Full Day - first to the delightful seaside resort of Ventnor, with its quaint harbour, cute beach huts and traditional arcades. We then head along the coast to the pretty village of Brighstone, with a chance to visit the Isle of Wight Pearl to treat yourself to a homemade cream tea or simply to learn all about pearls. Finally we visit the Needles Park where you visit the new visitor centre.
£139
DEPARTURES
EASTER
EXCURSION
only
DON’T MISS OUT!
Fri 20 May
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
only £39
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
EXUC16
EASTER & DAY TRIPS
WHAT’S INCLUDED
EASTER