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LOCAL DEPARTURES FROM MEDWAY & NORTH KENT • Chatham • Dartford • Gillingham • Gravesend • Maidstone • Rochester
37 years ANd still growing strong
T U O K L OO R
FOR OTIUNG EXCI
NCUERW S IO N S
EX
QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020
WE SELL DIRECT… YOU ENJOY THE SAVINGS BOOK BY PHONE FROM THE COMFORT OF YOUR HOME OR VISIT OUR WEBSITE TODAY!
DavidUrquhart.com ✆08448 717 717 MAKE SURE YOU DON’T MISS OUT! Sign up for our email newsletters on our website NOW! Calls cost 7p per minute plus your phone company's access charge.
MKUC20 CODE CODE
DAVIDLTD., URQUHART (TRAVEL) LTD., 103 EAST STRATHMORE G74plus1LF DAVID URQUHART (TRAVEL) 103 STRATHMORE HOUSE, KILBRIDE,HOUSE, G74 1LFEAST - CallsKILBRIDE, cost 7p per minute your phone company's access charge.
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QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020 It’s 37 years since we began and we are proud as ever to be delivering the quality and outstanding value that you have come to expect from The Wonderful World of David Urquhart Travel! Look out for our exciting new excursions throughout the brochure this year - we hope you’ll be impressed! A fantastic deal, no matter the budget.
TRAVEL IN STYLE AND COMFORT LOCAL DEPARTURES - EXCITING EXCURSIONS
HAND PICKED ACCOMMODATION EXCELLENT ENTERTAINMENT
We want your journey to be relaxing and this year we will be making sure your holiday starts from your pick up point!
We offer a range of hotels, carefully chosen for their comfort and value. Many of our hotels have a fantastic programme of evening entertainment for your enjoyment. All bedrooms have en-suite facilities, television and tea and coffee making facilities.
All our quality touring coaches have local, experienced drivers, panoramic windows, on-board toilet and most have air conditioning. Reserved seats for the duration of the holiday are allocated as you board. For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.* When you book you will be asked to choose which area of the coach you wish to sit in. Your exact seat number will be advised by your driver as you join the coach.**
As times change, we recognise that your needs may have changed, and we are expanding our ongoing programme of visiting properties and improving standards again in 2020 to ensure outstanding value. Look out for our Warm Welcome awards and of course our Signature Collection: stylish decor, comfortable well-appointed bedrooms, good food and great hospitality. Most include superior quality coaches.
Driver Side Front Seats
A
Front Seats
D
B
C
E
F
Driver
R e a r
Book a holiday in one of our own Hart hotels in great locations in Dunoon, Garve and Strathpeffer and benefit from even more outstanding value. Set amongst some of Scotlands finest scenery, all have entertainment nightly, amazing bar offers (where stated) and no single room supplement. You can also upgrade your stay (see our website for details). You can even book a self-drive break!
Pavement Side
This year we have a large range of new exciting excursions. Spectacular scenery, lively, vibrant towns and cities and popular attractions - all just a short journey away!
Quality, outstanding value, local departures, a great choice of destinations and stress free travel - we think we’ve got it all covered! But, if you don’t see what your looking for - destination, room type or pick up location of your choice - then please don’t hesitate to contact us, we are always looking for ways to improve!
Why bookk with us?
37 years and still growing strong
WE SELL DIRECT
hassle freE H HOLID AYS
Guaran ntee the frontt sea onlly £10PP £10PP
customer sa
SUBJECT TO AVVA AILABILITY ITY
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and fully comply with government regulations to protect customer funds.
Call our friendly Sales Team!
Or simply book online!
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
24 hours a day, 7 days a week, 365 days a year!
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
A deposit of £30 per person secures your booking For Last Minute bookings, FULL PAYMENT must be made at the time of booking. * From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. ** On occasions due to operational reasons an area on the coach cannot be selected, however seats will still be allocated by the driver as you board.
2
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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This year’s Grand Reunion celebration will certainly 'Entertain You' as we head back to Britain’s brightest seaside resort to party the night away with fellow David Urquhart Travel customers in Blackpool.
A DAVID URQUHART TRAVEL FAVOURITE
WHAT’S INCLUDED
2 for 1 Bar (conditions apply)
DEPARTS SUNDAY RETURNS MONDAY
Chatham, Dartford, Gillingham, Gravesend, Maidstone, Rochester
SUPPLEMENTS
£15.00 single room £9.00 per person for Holiday Insurance
16 Feb
£69
BOOK NOW TO AVOID DISAPPOINTMENT
One night gala dinner, bed & breakfast 2 for 1 bar for three hours (conditions apply) Welcome glass of wine on the tables Cabaret entertainment from 'Robbie Williams' & the 'Midnight Soul Sisters' tribute acts followed by 'Lionel Vinyl' and a disco in the hotels sparkling ballroom • Travel throughout
Torquay - Psychic
THREE NIGHTS OF PSYCHIC & PARANORMAL FUN... Friday - Psychic Variety Show - featuring clairvoyance, mentalism, mediumship and tarots Saturday - Past Life Regression & an evening of mediumship at the hotel Sunday - An Evening of Mediumship & Healing
LIFT
NORBRECK CASTLE HOTEL, BLACKPOOL
& Paranormal
Gaze into What will 2020 hold for you? hic psyc astic fant the future at this tourist top UK’s the of one in kend wee era. Rivi destinations - the English normal Join us for a weekend of para Tarot and ling Hea i Reik , hics fun, Psyc y ever s Cards. There will be live show & nts voya clair , night with psychics s from the mediums delivering message is a show e other side. What's more, ther on! on past life regressi
Weekend
DEPARTS FRIDAY RETURNS MONDAY DEPARTURES ALSO PICKING UP SUPPLEMENTS
£129
Dartford, Gillingham, Gravesend, Maidstone, Rochester Bromley, Croydon, Dartford, Lewisham, Sutton £14.00 single room £14.00 per person Holiday Insurance
£129
24 Jan
LIFT
and revel in the atmosphere as we turn green for the night and mark St Patrick's Day in style!
WHAT’S INCLUDED
2 DAYS 1 NIGHT
LIFT
BOOK ONLINE
only
DEPARTS SUNDAY RETURNS MONDAY DEPARTURES ALSO PICKING UP SUPPLEMENTS
15 Mar
One night dinner, bed & breakfast Irish ceilidh band entertainment 2 for 1 bar 6pm - 9pm (conditions apply) Travel throughout
COUNTRY HOUSE HOTEL, DIDSBURY
only
4 DAYS 3 NIGHTS
RIVIERA HOTEL, TORQUAY
Celebrate St Patrick's Day and join us for a fantastic night of feasting and dancing to an Irish ceilidh band! Soak up the electric atmosphere as you dance the night away
• • • •
LIVE MUSIC
Early Bird
• Three nights dinner, bed & breakfast • One excursion - Totnes & Brixham • Psychic entertainment nightly featuring mediums, clairvoyants & demonstrations • Travel throughout
£69
DEPARTURES
• • • •
WHAT’S INCLUDED
only
2 DAYS 1 NIGHT
DavidUrquhart.com
£67
Dartford, Gillingham, Gravesend, Maidstone Bromley, Croydon, Lewisham, Sutton £15.00 single room £9.00 per person Holiday Insurance
£67
2 for 1 Bar (conditions apply)
3
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Experience the 'Great British Seaside' with Pontins - one of the great names in providing budget priced holidays and great value for money. The famous Blue Coats entertainment team will be providing a vast array of fun packed activities to keep you busy. You are sure to enjoy the entertainment, competitions and dancing the night away at this great price busting break!
sand bay WHAT’S INCLUDED • Three nights 3 course self service buffet dinner, bed & full breakfast • One excursion - 'Burnham-on-Sea & Minehead' • Nightly evening entertainment • Daytime activities • Travel throughout
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£115
DEPARTURES
Maidstone 0800 Gillingham 0825 Chatham 0845 Rochester 0900 Gravesend 0930 Dartford 1000
SUPPLEMENTS
£25.00 single chalet £14.00 per person for Holiday Insurance
£115
20 Mar
JUST for adults PONTINS SAND BAY HOLIDAY VILLAGE, WESTON-SUPER-MARE
from only
early bird
5 DAYS 4 NIGHTS
£175
DEPARTS MONDAYS RETURNS FRIDAYS
Dartford, Gillingham, Gravesend, Maidstone, Rochester
DEPARTURES ALSO PICKING UP
Newquay
SUPPLEMENTS
9 Mar
• Four nights dinner, bed & breakfast • 2 for 1 bar nightly 6pm - 9pm (conditions apply) • Three excursions including entry to the Eden Project • Entertainment • Travel throughout
No single room supplement £18.00 per person for Holiday Insurance
£175
★
13 Apr £199 ★ Easter
& the Eden Project WHAT’S INCLUDED
Bromley, Croydon, Lewisham, Sutton
ENTRY TO the
INCLUDES eden project
n Project: Top 5 reasons to visit the Ede les and waterfalls.
t in captivity with steamy jung 1. The world's largest rainfores buildings. and ure itect arch dge 2. Cutting-e round. year all 3. Stunning garden displays art. and e ptur scul ass 4. World-cl tops. that takes you above the tree 5. A rainforest canopy walkway
2 for 1 Bar (conditions apply)
LIFT
SANDY LODGE HOTEL, NEWQUAY
The Sandy Lodge is an excellent family run 80 bedroomed hotel in Cornwall's premier resort. There's a bar with a dance floor and a pool table to enjoy a quick game with friends. The hotel also has a heated indoor swimming pool, jacuzzi, gym and sauna (small extra charge). You're sure to leave fully relaxed and refreshed. The hotel has WiFi and there is a lift to most floors. Bedrooms are light and airy with: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
Brighton & the Rolling South Downs WHAT’S INCLUDED • One excursion to the vibrant seaside resort of Brighton and the charming South Downs town of Lewes • Travel throughout
the seaside A day of contrasts as we visit arkable rolling rem resort of Brighton and the South Downs.
DAY TRIP
DEPARTS SATURDAY
DEPARTURES
BOOK BY PHONE
£15
Gillingham 0745 Rochester 0755 Gravesend 0825 Dartford 0845
28 Mar 4
only
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
£15
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4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
£131
Dartford, Gillingham, Gravesend, Maidstone, Rochester
DEPARTURES ALSO PICKING UP
SUPPLEMENTS
only
Bromley, Croydon, Lewisham, Sutton
£14.00 single room £14.00 per person for Holiday Insurance
£131
13 Mar
Weymouth Weekend WHAT’S INCLUDED Three nights dinner, bed & breakfast One excursion Time to enjoy historic Weymouth Time to explore Winchester on return journey Entertainment Travel throughout
Swanage & Bournemouth - Full Day - visiting these delightful Dorset gems and the wonderful Jurassic coastline. Visiting Swanage, a small town with a beautiful lighthouse, old steam railway and the eastern point of the UNESCO World Heritage Site known as the Jurassic Coast before continuing on to Bournemouth. With miles of sand stretching as far as the eye can see, Bournemouth is one of the most cosmopolitan all-rounder resorts in the UK. Great for shopping, entertainment and plain old great scenery, you can’t help but be impressed.
CARLTON HOTEL, WEYMOUTH A warm welcome awaits you at the family run Carlton Hotel. This 27 bedroomed hotel is located on the promenade and is close to Weymouth's amenities and the beautiful blue sea. There is a bar, small dance floor and a lift to all floors. Bedrooms are pleasantly decorated, with: • En-suite facilities • Television • Tea/coffee making facilities
4 DAYS 3 NIGHTS
Seaside Star Happy Hour Bar Torquay
DEPARTS FRIDAYS RETURNS MONDAYS
ALSO PICKING UP
• • • • • • •
Three nights dinner, bed & breakfast One excursion Happy hour bar nightly (conditions apply) Time to explore the stylish resort of Torquay Time to enjoy Exeter on return journey Entertainment Travel throughout
£109
Bromley, Croydon, Lewisham, Sutton
£14.00 single room £14.00 per person for Holiday Insurance
SUPPLEMENTS
WHAT’S INCLUDED
only
Dartford, Gillingham, Gravesend, Maidstone, Rochester
DEPARTURES
7 Feb
LIFT
early bird
• • • • • •
EXCURSION
£109
EXCURSION Buckfast Abbey, Totnes and Paignton Full Day - first to Buckfast Abbey, home to the Benedictine Monks and a retreat of past royalty. In the afternoon, we head to the pretty market town of Totnes to wander and browse the lovely shops before continuing on to Paignton for some traditional seaside fun.
28 Feb £109
happy hour bar nightly (conditions apply)
BURLINGTON HOTEL, TORQUAY This family run 55 bedroomed hotel is the perfect place to unwind. The hotel has a friendly bar, dance floor, games room and spacious dining room. There is no lift in the hotel, however bedrooms are on the ground, first and second floors. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
5
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e Be part of the action and plac test Grea ld’s ‘Wor the at your bets Steeplechase’. With entry to The Embankment (formerly can Steeplechase Enclosure), you y soak up the atmosphere, enjo the feel and out day a thrilling of adrenalin rush as you watch one es and hors race for tests est bigg the way riders as they negotiate their us around two circuits of the famo
Go Racing, Bank Holidays & Day trips
Aintree Racecourse.
WHAT’S INCLUDED • Two nights dinner, bed & breakfast • One excursion to the Grand National including a ticket for The Embankment with a full race meeting, live bands, DJs and entertainment on throughout the day • Travel throughout
DEPARTURES
SUPPLEMENTS
Chatham, Dartford, Gillingham, Gravesend, Maidstone, Rochester £8.00 single room £9.00 per person for Holiday Insurance £30.00 Festival Zone
£152
3 Apr
FESTIVAL ZONE! Upgrade for only
£30
The Savill Garden
Cotswolds Gold Easter Weekend
g the Thames from historic Take a return sail with us alon k and enjoy this leisurely trip Runnymede to Windsor. Sit bac uding Windsor Castle. Later, incl s and enjoy the beautiful view of the Savill Garden. Take a we explore the natural beauty 60 ens and woodland with over stroll through the stunning gard sculptures to admire.
WHAT’S INCLUDED
INCLUDES
• Return Thames sail from Runnymede to Windsor • Ploughmans lunch on the boat • Entry to the Savill Garden with Cream Tea in the Savill Building • Travel throughout
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursion - The Cotswolds & 'Stratford-upon-Avon & Warwick' • Travel throughout 4 DAYS / 3 NIGHTS
10 Apr
£149
INCLUDES
entry to savill garden with cream tea in the savill building
a return sailing from runnymede to windsor with ploughmans lunch onboard
DAY TRIP WEDNESDAY
£65
24 Jun
Bank Holiday Weekend in the City of Culture of Hull! Delve into Culture' and take in the sights Come and explore the 'City of of art and history full s eum mus culture, take in the this vibrant city bursting with streets as you independent shops that line the or discover the cool and quirky take in the electric atmosphere.
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY DEPARTURES
WHAT’S INCLUDED • • • •
Three nights dinner, bed & breakfast One excursion - York Free day to explore Hull Travel throughout
HOLIDAY INN MARINA, HULL
6
£152
DEPARTS FRIDAY RETURNS SUNDAY
per person
CAREFULLY SELECTED HOTEL
ROYAL COURT HOTEL, COVENTRY
only
3 DAYS 2 NIGHTS
BOOK BY PHONE
SUPPLEMENTS
only
£179
Maidstone 0700 Gillingham 0725 Gravesend 0755 Dartford 0815 Bromley 0900 Croydon 0930 Sutton 1000 £45.00 single room £14.00 per person for Holiday Insurance
22 May
£179
BANK HOLIDAY
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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The Royal Edinburgh Military Tattoo WHAT’S INCLUDED • • • •
Four nights bed & breakfast including three dinners & one lunch Three excursions including entry to the Royal Edinburgh Military Tattoo Time in Edinburgh to enjoy the Festival Entertainment • Travel throughout
INCLUDES entry to the royal edinburgh military tattoo
Day 1 - departure times as indicated. 5 DAYS Travel via main roads and motorways to 4 NIGHTS the hotel arriving in time for dinner. DEPARTS MONDAY Day 2 - after breakfast we will make our RETURNS FRIDAY way to Glasgow before retuning to the hotel in time for dinner. DEPARTURES Dartford, Gillingham, Gravesend, Maidstone Day 3 - after breakfast spend the morning ALSO PICKING UP Bromley, Croydon, Sutton in Largs before returning to the hotel for £17.00 single room lunch. After lunch the coach will take you SUPPLEMENTS £18.00 per person for Holiday Insurance into Edinburgh with time to enjoy the Festival where you have a chance to 3 Aug £299 purchase dinner before the highlight of the tour, the Tattoo itself. After an unforgettable evening we return to the hotel around midnight. Day 4 - enjoy a leisurely morning in Largs before departing around lunch time for the afternoon in Loch Lomond, returning to the hotel for dinner. Day 5 - after breakfast we depart for home, dropping off late early evening.
only
£299
Big Band Weekend of Big Band hits! and listen to a fantastic range Take a stroll down memory lane relive the magic on throughout the decades as you Enjoy a selection of hits from strut your stuff to the and time! Take to the dance floor this musical journey through . t out all the classics big band sounds whilst they blas
JUST for adults
WHAT’S INCLUDED • • • • •
Three nights 3 course self service buffet dinner, bed & full breakfast Two excursions - Wells Market Day & Weston-super-Mare Nightly entertainment featuring Big Band acts Daytime activities Travel throughout
from only
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
£159
Maidstone 0900 Gillingham 0925 Chatham 0945 Rochester 1000 Gravesend 1030 Dartford 1100
DEPARTURES
£25.00 single chalet £14.00 per person for Holiday Insurance
SUPPLEMENTS
✦
£159 £164
29 May 28 Aug
✦
✦ Bank Holiday
PONTINS SAND BAY HOLIDAY VILLAGE, WESTON-SUPER-MARE Pontins Sand Bay is situated on the outskirts of Weston-super-Mare amongst beautiful open landscapes in 17 acres of grounds, scenic gardens and with a gorgeous sandy beach opposite the resort. Chalets are bright, clean and modern, they all feature: • En-suites with bath or shower • Television with Freeview • Tea/coffee making facilities • Chalets are on the ground floor
Thrills, Frills & Extras
WILLOWBANK HOTEL, LARGS
ITINERARY
We'll Meet Again - 1940s Show & Blackpool r into the spirit of the era by brilliant atmosphere and ente Come along and soak up the memorate the 75th com we as t and entertainmen enjoying 1940s inspired music a full line-up of music, comedy with orm Unif es Forc show in anniversary of VE day. With the in time to days gone by. ll feel like you've stepped back and song from the 1940s, you'
5 DAYS 4 NIGHTS
DEPARTS MONDAY RETURNS FRIDAY DEPARTURES
WHAT’S INCLUDED
HARLANDS HOTEL, BLACKPOOL
SUPPLEMENT
£235
Maidstone, Gillingham, Gravesend, Dartford
ALSO PICKING UP
• Four nights dinner, bed & breakfast • Two excursions including a We'll Meet Again 1940s show at the Lowther Pavilion • Free bar nightly 5pm - 10pm (conditions apply) • Time to explore the seaside resort of Blackpool • Entertainment • Travel throughout
only
Bromley, Croydon, Sutton £18.00 per person for Holiday Insurance
£235
24 Aug
FREE Bar NIGHTLY
LIFT
BOOK ONLINE
DavidUrquhart.com
(conditions apply)
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Blackpool Breakaway WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Two excursions • Happy hour bar nightly - 7pm - 9pm (conditions apply) • Enjoy the Blackpool Illuminations on tours departing in September & October • Time to enjoy the resort of Blackpool • Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
£185
DEPARTURES
Maidstone 0700 Gillingham 0725 Chatham 0745 Rochester 0800 Gravesend 0830 Dartford 0900
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
10 Aug £195 7 Sep £195
EXCURSIONS
from only
£185
5 Oct
seaside holidays
happy hour bar
Bowness-on-Windermere, Ambleside & Grasmere - Full Day - travelling through the hills, we’ll come to the popular town of Bowness-on-Windermere, a beautiful mix of charming Victorian architecture and friendly hospitality set on the shores of the lake. Afterwards it’s on to picturesque Ambleside before heading to Grasmere, a favourite of the poet William Wordsworth. (conditions apply) Southport - Full Day - miles of sandy beaches, an eclectic mix of arts, culture and fabulous shopping, Southport is the perfect choice. Explore ol the traditional Victorian seaside town including one of the oldest Iron Blackeplcoard Piers in the country, beautiful parks and gardens, a boating lake and Trav ble plenty of unique shops and cafes to keep you entertained. WITH BLACKPOOL’S TOP ATTRACTIONS AT availa p off
BLACKPOOL BOOSTERS! BOOST YOUR BREAK UNBEATABLE PRICES!
MELVILLE HOTEL, BLACKPOOL
Situated close to Blackpool's top attractions and within walking distance of the Tower, the privately owned 56 bedroomed Melville Hotel is a great choice. Inside, the hotel is warm and welcoming with a TV lounge, free WiFi, pool table and friendly bar. There is a lift to all floors and the comfortable bedrooms all feature: • En-suite facilities • Television • Tea/coffee making facilities
Central
LIFT
Location
Torquay & the English Riviera WHAT’S INCLUDED
4 DAYS 3 NIGHTS
• • • • •
Three nights dinner, bed & breakfast Afternoon tea or coffee & biscuits One excursion Entertainment Time to enjoy the excellent facilities at the Derwent Hotel including the indoor and outdoor pools • Time to explore the stylish resort of Torquay • Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS
DEPARTURES
SUPPLEMENTS
EXCURSION Shaldon & Teignmouth NEW - Full Day - Shaldon is a great little town full of winding lanes, thatched cottages and unique independent shops for you to wander and browse. Visit one of the delightful cafes and enjoy a coffee before heading to Teignmouth in the afternoon with its fine Georgian buildings, beautiful sandy beaches and great food.
The Derwent Hotel at TLH Leisure Resort is a privately owned 174 bedroomed hotel in the centre of Torquay, close to the seafront. With two restaurants, a bar and lounge area, sun terrace and free WiFi, there is plenty of space to relax. The hotel also features a gym (small charge), indoor and outdoor pool and a health club with sauna, spa tub and steam room. There is a lift to all floors and bedrooms have: • En-suite facilities • Flat screen television • Hair dryer • Tea/coffee making facilities
£239
£14.00 single room £14.00 per person for Holiday Insurance
17 Jul £239 21 Aug £239
LIFT Central Location
BOOK BY PHONE
only
Maidstone 0800 Gillingham 0825 Chatham 0845 Rochester 0900 Gravesend 0930 Dartford 1000
DERWENT HOTEL, TORQUAY
8
ho hop on l/ day al
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
18 Sep £239
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Great Yarmouth & the Norfolk Broads WHAT’S INCLUDED
from only
4 DAYS 3 NIGHTS
• Three nights dinner, bed & breakfast • Two excursions including a cruise on the Norfolk Broads • Time to enjoy the resort of Great Yarmouth • Entertainment • Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS
£169
DEPARTURES Dartford, Gillingham, Gravesend, Maidstone ALSO PICKING UP
SUPPLEMENTS
EXCURSIONS
£14.00 single room £14.00 per person for Holiday Insurance
29 May £169 5 Jun £179 11 Sep £179
25 Sep 16 Oct
£179 £169
INCLUDES a cruise on the norfolk broads
HOTEL EMBASSY, GREAT YARMOUTH Situated just outside the bustling town of Great Yarmouth, the 29 bedroomed hotel is ideal for your stay. Enjoy the relaxing bar, lounge area and sun terrace where you can unwind after a day exploring. Inside, the hotel is warm and welcoming with traditional décor throughout. There is a lift to all floors, WiFi is available and bedrooms feature: LIFT • En-suite facilities • Television • Hair dryer • Trouser press • Tea/coffee making facilities
Weston-super-Mare & Bath WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Three excursions • Time to explore the traditional seaside resort of Weston-super-Mare • Entertainment • Travel throughout
from only
DEPARTS MONDAYS RETURNS FRIDAYS
Dartford, Gillingham, Gravesend, Maidstone
DEPARTURES ALSO PICKING UP
EXCURSIONS
SUPPLEMENTS
Bath - Full Day - we're off to the one and only West Country city of Bath, with its abundance of Georgian architecture, brilliant historic gems and fantastic atmosphere. Sample some of the finest architectural sights in Europe, including Bath Abbey, the Royal Crescent, the Circus, Assembly Rooms and the famous Pulteney Bridge. Wells NEW - Half Day - lose yourself in Wells as you explore its cobbled lanes, medieval market square and marvel at the commanding Cathedral which dominates the skyline. This special city - the smallest in England! - attracts visitors the world over and it's easy to see why! Glastonbury, Clarks Village Outlet & Street - Full Day - there's so much more to Glastonbury than music festivals and we can't wait to show you! Surrounded by myth, legend and history, Dark Age and Saxon remains excavated here suggest that it was once a Saxon fortress, or perhaps an early Christian hermitage. After discovering this ancient town, we will make our way to Street with time at the Clark's Village Outlet. With over 90 stores to browse and plenty of eateries, you are sure to find this unique shopping experience truly memorable.
£199
seaside holidays
Norfolk Broads Cruise & Springfields Shopping Outlet NEW - Full Day - we’ll sail the River Bure around the Wroxham Broads followed by a trip to Springfields Shopping Outlet and Festival Gardens. Medieval bridges, ancient churches, cream teas and English wildlife at its finest. Beyond Great Yarmouth’s historic port we’ll find the protected wetlands of the Broads National Park. Step aboard the river cruiser as we sail the River Bure around the Wroxham Broads. After a leisurely cruise, we’ll head for the fantastic Springfields Shopping Outlet with over 50 designer brands and the impressive Festival Gardens where you are free to wander and explore. Holt NEW - Half Day - enjoy a few hours wandering around this quirky little town with its hidden lanes and yards with endless courtyard tearooms, gift shops and galleries. Holt is a great little town if you're looking for something different and full of interest.
Bromley, Croydon, Sutton
Bromley, Croydon, Sutton
£17.00 single room £18.00 per person for Holiday Insurance
11 May £199 1 Jun £219
31 Aug £229 5 Oct £199
SEAWARD HOTEL, WESTON-SUPER-MARE The family run 53 bedroomed Seaward Hotel sits on the seafront facing the famous Grand Pier. The hotel is friendly, with a lovely restaurant offering great sunset views of the sea. There is a lift to all floors, WiFi is available and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
LIFT Central
DavidUrquhart.com Location
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Seaside Star - Eastbourne WHAT’S INCLUDED
3 DAYS 2 NIGHTS
• • • •
Two nights dinner, bed & breakfast One excursion Time in Royal Tunbridge Wells Time to enjoy the popular resort of Eastbourne departing midday on return • Entertainment • Travel throughout
DEPARTS FRIDAYS RETURNS SUNDAYS
Maidstone 0800 Gillingham 0825 Chatham 0845 Rochester 0900 Gravesend 0930 Dartford 1000
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance
£109 £119 £119
22 May
Brighton - Full Day - journey along the coast with us to reach this beloved English seaside town; full of happening places and excellent heritage to delight all ages. Visit the antique shops, check out the ornate Brighton Pavilion, wander its charming harbour or simply fall in love with the beautiful parks and gardens that make Brighton so special. If you're feeling adventurous, why not jump on the i360 (at your own expense) and see Brighton from a whole new perspective!
£109
DEPARTURES
✦
EXCURSION
from only
3 Jul 21 Aug
✦ Bank Holiday
seaside holidays
GLASTONBURY HOTEL, EASTBOURNE Delight in sunny Eastbourne with a stay in this privately owned 63 bedroomed hotel nestled right on the seafront with views over the English Channel. You’ll be well placed for beautiful scenery, fantastic theatre and wonderful local attractions. Inside, the hotel has WiFi and a lift to all floors and all bedrooms have: • En-suite facilities Central • Television with Freeview • Tea/coffee making facilities LIFT Location
Devon Delight WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including entry to Tintagel Castle • Entertainment • Travel throughout
4 DAYS 3 NIGHTS
INCLUDES
DEPARTS FRIDAYS RETURNS MONDAYS
entry to tintagel castle
EXCURSIONS Bude & Tintagel Castle NEW - Full Day - spend some time exploring this North Devon town and discover the myth and legend with a visit to Tintagel Castle. We’ll journey to the beautiful bay of Bude, recently voted one of the best beach spots in Britain. There are plenty of beautiful beaches, spectacular views and unique natural attractions to enjoy. We'll head to Tintagel Castle in the afternoon, famous for its connections to King Arthur and it's spectacular views from the rugged Cornish hills! Great Torrington - Half Day - a day exploring this charming market town. Set high above the River Torridge, Great Torrington enjoys a fantastic location overlooking the rolling countryside. Great Torrington is a very pleasant town set around a market square with a great selection of shops and eateries where you can discover and explore.
Maidstone 0700 Gillingham 0725 Chatham 0745 Rochester 0800 Gravesend 0830 Dartford 0900
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
19 Jun £209 17 Jul £219
The HHH A.A. 125 bedroomed Durrant House Hotel is a beautiful place to relax with the outdoor swimming pool (in season), sauna and spa (at additional cost). Set in the heart of North Devon near the old historical port of Bideford. The hotel has a lift to all floors and all bedrooms feature: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities LIFT
BOOK BY PHONE
£209
DEPARTURES
DURRANT HOUSE HOTEL, BIDEFORD
10
from only
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
24 Jul £219
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Scarborough & the North York Moors Railway WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions including a journey on the North York Moors Railway with time to explore the 1930s themed station & Pickering before the train journey • Time to enjoy the seaside resort of Scarborough • Travel throughout
INCLUDES a ticket for the North york moors railway
DEPARTS MONDAYS RETURNS FRIDAYS
ALSO PICKING UP
Bromley, Croydon, Sutton
£30.00 single room £18.00 per person for Holiday Insurance
£199 £229
17 Aug £239 14 Sep £229
4 DAYS 3 NIGHTS
from only
27 Apr 22 Jun
GRAND HOTEL, SCARBOROUGH A large, traditional hotel overlooking Scarborough’s harbour and South Bay, the 413 bedroomed Grand Hotel is a town landmark and the perfect base from which to explore Scarborough Central with its sandy beaches, historic castle and typical seaside amusements. At the Grand Hotel there is a lift to most floors, WiFi and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT Location
Isle of Wight Weekend WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including a visit to Rosemary Vineyard with a guided tour and free tastings • Time to explore the seaside resort of Shanklin • Entertainment nightly • Travel throughout
INCLUDES A VISIT TO
ROSEMARY VINEYARD
DEPARTS FRIDAYS RETURNS MONDAYS DEPARTURES
WITH A GUIDED TOUR & FREE TASTINGS
Bembridge, Ryde & Rosemary Vineyard - Full Day - delight in a scenic drive along the coast to Bembridge, a small seaside town full of beautiful houses and a busy little harbour. Afterwards it’s on to Ryde, the second largest town on the island with its miles of glorious golden sand, shallow coastal waters, bustling marina and beautiful gardens. We round off the day with a guided tour at Rosemary Vineyard followed by free wine tasting. Godshill & Brighstone NEW - Half Day - the quintessential English village of Godshill has a delightful medieval church and a winding main street lined with traditional tearooms. Enjoy a traditional cream tea or wander the interesting range of shops offering local crafts and produce. We then head along the coast to the pretty village of Brighstone.
HOLLIERS HOTEL, SHANKLIN
£14.00 single room £14.00 per person for Holiday Insurance
24 Jul £159
16 Oct £139
Central
This family run, 27 bedroomed hotel is nestled in the heart of picture postcard Shanklin, just a short walk from the sea - not to mention wonderfully quaint tearooms, classic pubs and thatched cottages. Wonderfully equipped, the hotel boasts WiFi, a heated indoor swimming pool, sauna, jacuzzi and a piano bar. There is no lift in the hotel, however bedrooms are available on the first and second floors, featuring: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
Dartford, Gillingham, Maidstone
ALSO PICKING UP Bromley, Croydon, Lewisham, Sutton
SUPPLEMENTS
EXCURSIONS
£139
seaside holidays
York - Full Day - renowned for its exquisite architecture with a tangle of quaint cobbled streets, the iconic York Minster and a wealth of visitor attractions including the Jorvik Viking Centre, York is a city not to be missed. Browse the independent boutiques and cafes or perhaps drop into the world famous Betty’s Tea Rooms. North York Moors Railway & Whitby NEW - Full Day - steam across the North York Moors and relive the sights, sounds and smells of days gone by! Hop aboard a heritage steam locomotive as we travel from Pickering, with its must-see 1930s themed station, to Whitby. Dart through the spectacular countryside and revel in nostalgia as the steam engine hauls its way over the Moors. Arriving in Whitby, we'll have time to enjoy this beautiful seaside town full of charming tearooms and quirky shops to browse before we board our coach and make our way back to Scarborough.
£199
Dartford, Gillingham, Gravesend, Maidstone
DEPARTURES
SUPPLEMENTS
EXCURSIONS
from only
5 DAYS 4 NIGHTS
Location
DavidUrquhart.com
11
SCOTTISH HIGHLIGHTS
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The Hill House & Loch Lomond Cruise from only
£195 5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
£199 £209 £195
6 Apr 8 Jun 5 Oct
HOTEL UPGRADES AVAILABLE SEE WEBSITE FOR DETAILS
Enjoy a trip to the stunning Cowal Peninsula and discover the fabulous scenery, great attractions and usual warm welcome from the ever popular Glenmorag Hotel! Dunoon is a beautiful Victorian seaside resort and a great base to explore Scotland's many hidden gems. Visit the fabulous Hill House designed by Charles Rennie Mackintosh, cruise on Loch Lomond and even visit the historic town of Inveraray with its majestic castle and ancient jail!
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to The Hill House and a cruise on Loch Lomond • £1.50 bar nightly (conditions apply) • Live entertainment on most nights • Travel throughout
EXCURSIONS
INCLUDES entry to the hill house & a cruise on loch lomond
£1.50 Bar (conditions apply)
The Hill House & Helensburgh NEW - Full Day - overlooking the River Clyde, The Hill House is universally regarded as Charles Rennie Mackintosh’s finest domestic creation. Mackintosh designed nearly everything inside the Hill House too, from the decorative schemes and the furniture to the fittings and contents, with his wife adding the finer touches. As part of a ten year conservation programme, the house is protected by 'the box' which incorporates walkways around and over the house, giving visitors a whole new experience. With beautiful formal gardens to explore, this is one of Scotland’s hidden gems. Afterwards, we’ll spend time in the Victorian seaside town of Helensburgh with its long promenade, a busy shopping centre and attractive parks to explore. Luss, Loch Lomond Shores & Cruise - Full Day - enjoy time in the pretty conservation village of Luss with its spectacular scenery before travelling to Loch Lomond Shores Visitor Centre where there is a mixture of retail and leisure experiences including the beautiful Birds of Prey Centre, the Sealife Centre, cafes and shops. Afterwards we travel to Balloch for a leisurely circular cruise on the ‘Bonnie Banks of Loch Lomond’, with breathtaking scenery including the magnificent Ben Lomond and the ruins of 12th century Lennox Castle. Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne.
GLENMORAG HOTEL, DUNOON DEPARTURES
Maidstone 0600 Gillingham 0625 Chatham 0645 Rochester 0700 Gravesend 0730 Dartford 0800
SUPPLEMENTS
No single room supplement £8.00 per person for Clyde view £18.00 per person for Holiday Insurance
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This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. The 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar or there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities LIFT
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Beamish & Durham WHAT’S INCLUDED
INCLUDES ENTRY TO
• Four nights dinner, bed & breakfast • Three excursions including entry to Beamish ‘Living Museum’ • Time at the Angel of the North on return from Beamish • Travel throughout
beamish ‘living museum’
from only
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
Dartford, Gillingham, Gravesend, Maidstone, Rochester
DEPARTURES
Bromley, Croydon, Sutton
ALSO PICKING UP
EXCURSIONS
SUPPLEMENTS
£245
£64.00 single room £18.00 per person for Holiday Insurance
Beamish - Full Day - step back in time and see how people lived and worked in the late 19th 6 Apr £245 24 Aug £265 and early 20th century. Staff in period dress add to the amazing atmosphere as they tell their 8 Jun £255 12 Oct £245 story and guide you through living history. Browse through the school house, have a peek in the newsagents or even buy freshly baked goods in the bakery! Take the tram to Pockerley Manor and see what farm life was like in the 1820s or experience life in the pit village and colliery. After all this excitement, you can even relax in the Sunn Inn, a good old fashioned pub or take a trip to the traditional tearoom. Durham - Full Day - to this historic gem, famously known for its stunning Cathedral and St Cuthbert's Shrine, which has attracted visitors from all over the world. Durham, a timeless English University city, is a historical treasure trove of sweeping park lands, museums, a castle and Cathedral. Explore the captivating winding cobbled lanes leading to little shops and tearooms. Lindisfarne - Full Day - let's skip over the causeway to the magical Holy Island, just a few miles from the impressive Northumberland coast.
Set in a great location the Jurys Inn, Newcastle is perfectly placed to enjoy all the city has to offer, within walking distance of some of the main attractions. This modern 274 bedroomed hotel features a stylish bar and restaurant with free WiFi throughout the hotel. There is a lift to all floors and Central the contemporary bedrooms feature: • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities LIFT Location
Lake District, Sail & Rail WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including a ticket for the Lakeside & Haverthwaite Steam Railway & a sail on Windermere • Entertainment • Time to explore the ancient market town of Workington • Travel throughout
re as we Join us for an exciting adventu dermere Win se crui , train m stea a rd boa the of uty and discover the true bea Lake District.
EXCURSIONS
DEPARTS MONDAYS RETURNS FRIDAYS
INCLUDES
ALSO PICKING UP SUPPLEMENTS
£199
Chatham, Dartford, Gillingham, Gravesend, Maidstone
DEPARTURES
a ticket for the Lakeside & Haverthwaite Steam Railway & a sail on Windermere
from only
5 DAYS 4 NIGHTS
TOWN & COUNTRY
JURYS INN, NEWCASTLE-UPON-TYNE
Bromley, Croydon, Sutton
£20.00 single room £18.00 per person for Holiday Insurance
20 Apr £199 ✦ 25 May £215 22 Jun £225
27 Jul £245 31 Aug £245 28 Sep £225
Lakeside & Haverthwaite Steam Railway & Sail on Windermere - Full Day - we join the train at Haverthwaite Station, so sit back and enjoy the impressive views from the carriage as we journey to Lakeside at the southern tip of Lake Windermere. We’ll join the steamer and ✦ Bank Holiday continue our journey to Windermere. Enjoy a leisurely cruise taking in some of the most stunning scenery of this delightful part of the country. The coach will then complete the journey to Ambleside. Keswick - Half Day - journeying along past the stunning Bassenthwaite Lake, we’ll arrive in Keswick, a pretty market town offering a wide range of attractions from shops and restaurants to museums with a difference. Carlisle - Full Day - walk in the footsteps of the Romans and discover age old history in the county town of Cumbria, from impressive buildings, a formidable castle to a stunning cathedral. There’s much more to Carlisle than history though and you can shop till you drop with a range of high street brands to unique gifts.
CUMBERLAND HOTEL, WORKINGTON Located within easy access to the stunning Lake District, the OYO Hotel Group 29 bedroomed Cumberland Hotel is in a fantastic location. The hotel has a warm and welcoming atmosphere, as well as a lovely restaurant and bar where you can relax. There is a lift to all floors, WiFi and the traditional bedrooms all feature: • En-suite facilities • Television • Hair dryer LIFT • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
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Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is issued (this can be issued in person, via email or post.
Payment
coach holidays booking conditions
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit/Credit Cards and bank transfer are all acceptable forms of payment unless booked within seven days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. There are no fees charged for any payments made by debit card or credit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Charges applicable to bookings without David Urquhart Insurance More than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure
Full Holiday Price
Cancellation Charges applicable to bookings with David Urquhart Insurance More than 28 days before departure date Loss of Deposit 28 days - Day of Departure
You can submit a claim to your insurance company - ERV - for reimbursement of up to 100% of the Holiday cost less the applicable policy excess (terms and conditions apply)
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 20). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate
14
BOOK BY PHONE
alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract. The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 21 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. From time to time, you may find that prices are reduced for “Last Minute” offers or special deals, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the "Changes by us" section (above) and, where appropriate, seek compensation. Please note that any price variation will not be automatically notified to you if your booking is already made, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking (including E-Cigarettes etc.) and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us and (c) for us altering the price of a tour in the event to increase the number of people on the tour to reach the required minimum and therefore prevent (a).
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer pre-payments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Your Information
Meals en-route
Where possible we would like to send your holiday correspondence via email, please ensure we have the correct email address for you to allow us to send any accurate information and updates regarding your holiday.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Tickets Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side Front Seats
A
B
C
Front Seats
D
E
F
R e a r
Driver
Luggage Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board Smoking (including E-Cigarettes) and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Itinerary Programme & Excursions Your tour driver will notify you of the intended schedule during your holiday programme, this normally includes a notice at hotel reception. When out on excursions, please listen carefully to your driver for the intended departure times and locations. If you misplace the information whilst out, please contact us on the number included within your departure information and we can assist you. Please note that if you are not at the specified details notified to you, we have a duty to other passengers and the coach will be released, Unfortunately we cannot be responsible for your own arrangements back to the hotel/excursion.
Customer Reviews We are currently in the process of moving our traditional customer satisfaction cards to a more eco-friendly method online, in the meantime if you would like to send us a review of your holiday (including your hotel accommodation, excursions, driver, coach, pick up detail, journey detail or any other service related issues) please do not hesitate to send this to us at the address listed or one of our customer service email addresses.
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
HOLIDAY INSURANCE A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged by Wrightsure Services (Hampshire) Limited and is underwritten by ERV (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt fur Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Conduct Authority (FCA – www.fca.gov.uk) to undertake insurance business in the UK. Should You wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking Your holiday. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who are travelling to countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, on the proviso that they are able to comply with the health conditions as detailed. Subject to the terms, conditions and maximum specified claim limits. IMPORTANT.
HEALTH CONDITIONS It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment. Protecting your information We will only use your personal details in line with our Privacy Notice. This can be found on our website or is available in hard copy format upon request and you should read this carefully and contact us immediately if you have any queries. Your personal information includes all of the details you have given us to process your insurance policy (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and ongoing performance of your insurance policy. Your data may be transferred outside the UK. All of the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation. Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents.
We will not provide You with advice about the suitability of this product for Your individual needs but will be happy to provide You with factual information.
David Urquhart (Travel) Limited are an Appointed Representative of Wrightsure Services (Hampshire) Limited who are authorised and regulated by the Financial Conduct Authority. (Their firm reference is 311394).
We summarise below the details of the insurance cover provided which also includes Mayday Assist 24 hour’s Medical Emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with Your confirmation of booking. In any event You may ask for a specimen copy of the Policy Wording before booking should You wish to examine this in advance.
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
POLICY EXCESS 3 days NIL. For holidays over 3 days Loss of Deposit excess £15.00 each and every loss. For holidays over 3 days excess £50.00 each and every loss for Cancellation, Curtailment and Holidays Abandonment. Medical and Other Expenses, Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £35.00 each and every incident per Insured Person. COVER
SUM INSURED UP TO
Cancellation
£3,000
Missed Departure / Travel Delay
£300 / £100
Personal Accident
£15,000
Medical and other Expenses including Curtailment
£2,000,000
Additional Travelling Expenses – United Kingdom
£1,500
Medical Inconvenience Benefit
£500 (£15 per 24 hours)
Personal Property / Loss of Passport
£1,500 / £200
Personal Liability
£2,000,000
Delayed Baggage
£100
Legal Expenses
£25,000
14 day refund
Insurance Premium
BOOK ONLINE
general information & insurance
Pavement Side
Return Journey
PREMIUM MUST BE PAID AT THE TIME OF BOOKING and includes Insurance Premium Tax at 20%
UK including Isle of Man 1 day 2 to 3 days 4 days 5 days 6 days and over
£3.00 per person £9.00 per person £14.00 per person £18.00 per person £20.00 per person
Continental including Jersey 2 to 3 days 4 days 5 days 6 to 8 days
£16.00 per person £21.00 per person £26.00 per person £30.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£20.00 per person £22.00 per person £24.00 per person
Annual Insurance for David Urquhart Travel Coach Holiday Annual insurance for our UK & Isle of Man coach holidays
£31.00 per person Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
DavidUrquhart.com
£41.00 per person
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A DAVID URQUHART TRAVEL FAVOURITE
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Summer Cabaret Cruise cruise from Portsmouth to se ship for a sparkling cabaret Step aboard the Marco Polo crui aret entertainment. cab the night away to some fantastic Tilbury as we sing and dance in the Captain's Club tail cock a in l and perhaps indulge Enjoy a delicious five course mea t. Don't miss this fantastic night of dazzling entertainmen before taking your seat for a cruise! up the good life on this fantastic offer to kick back, relax and soak
WHAT’S INCLUDED • One night five course dinner, bed & buffet breakfast • Extensive night time cabaret entertainment and disco • Sailing from Portsmouth to Tilbury aboard the Marco Polo cruise ship • Travel throughout
A GREAT WAY TO EXPERIENCE A CRUISE
2 DAYS 1 NIGHT
DEPARTS SATURDAY RETURNS SUNDAY
only
£99
DEPARTURES
Chatham, Dartford, Gillingham, Gravesend, Maidstone, Rochester
SUPPLEMENT
£9.00 per person Holiday Insurance
6 Jun
£99
MARCO POLO CRUISE SHIP The Marco Polo cruise ship combines comfortable surroundings, a stylish interior and a fantastic range of on board facilities. There is a selection of lounge areas including the theatre style lounge for sparkling entertainment. With a shopping arcade, cards room and internet cafe all on board, you’ll be spoilt for choice! What's more, you can enjoy the leisure facilities on board which include an outdoor swimming pool on deck as well as relaxing whirlpools where you can sit back and take in the view. All cabins have air conditioning, are tastefully decorated, comfortable and feature twin side by side beds LIFT with: • En-suite facilities • Flat screen television • Hair dryer
DavidUrquhart.com ✆08448 717 717 Book online
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DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
MKUC20
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