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LOCAL DEPARTURES FROM PRESTON, LIVERPOOL & CHESHIRE • Liverpool • Preston • Runcorn • St Helens • Warrington • Wigan
37 years ANd still growing strong
T U O K L OO R
FOR OTIUNG EXCI
NCUERW S IO N S
EX
QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020
WE SELL DIRECT… YOU ENJOY THE SAVINGS BOOK BY PHONE FROM THE COMFORT OF YOUR HOME OR VISIT OUR WEBSITE TODAY!
DavidUrquhart.com ✆08448 717 717 MAKE SURE YOU DON’T MISS OUT! Sign up for our email newsletters on our website NOW! Calls cost 7p per minute plus your phone company's access charge.
MYUC20 CODE CODE
DAVIDLTD., URQUHART (TRAVEL) LTD., 103 EAST STRATHMORE G74plus1LF DAVID URQUHART (TRAVEL) 103 STRATHMORE HOUSE, KILBRIDE,HOUSE, G74 1LFEAST - CallsKILBRIDE, cost 7p per minute your phone company's access charge.
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QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020 It’s 37 years since we began and we are proud as ever to be delivering the quality and outstanding value that you have come to expect from The Wonderful World of David Urquhart Travel! Look out for our exciting new excursions throughout the brochure this year - we hope you’ll be impressed! A fantastic deal, no matter the budget.
TRAVEL IN STYLE AND COMFORT LOCAL DEPARTURES - EXCITING EXCURSIONS
HAND PICKED ACCOMMODATION EXCELLENT ENTERTAINMENT
We want your journey to be relaxing and this year we will be making sure your holiday starts from your pick up point!
We offer a range of hotels, carefully chosen for their comfort and value. Many of our hotels have a fantastic programme of evening entertainment for your enjoyment. All bedrooms have en-suite facilities, television and tea and coffee making facilities.
All our quality touring coaches have local, experienced drivers, panoramic windows, on-board toilet and most have air conditioning. Reserved seats for the duration of the holiday are allocated as you board. For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.* When you book you will be asked to choose which area of the coach you wish to sit in. Your exact seat number will be advised by your driver as you join the coach.**
As times change, we recognise that your needs may have changed, and we are expanding our ongoing programme of visiting properties and improving standards again in 2020 to ensure outstanding value. Look out for our Warm Welcome awards and of course our Signature Collection: stylish decor, comfortable well-appointed bedrooms, good food and great hospitality. Most include superior quality coaches.
Driver Side Front Seats
A
Front Seats
D
B
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R e a r
Book a holiday in one of our own Hart hotels in great locations in Dunoon, Garve and Strathpeffer and benefit from even more outstanding value. Set amongst some of Scotlands finest scenery, all have entertainment nightly, amazing bar offers (where stated) and no single room supplement. You can also upgrade your stay (see our website for details). You can even book a self-drive break!
Pavement Side
This year we have a large range of new exciting excursions. Spectacular scenery, lively, vibrant towns and cities and popular attractions - all just a short journey away!
Quality, outstanding value, local departures, a great choice of destinations and stress free travel - we think we’ve got it all covered! But, if you don’t see what your looking for - destination, room type or pick up location of your choice - then please don’t hesitate to contact us, we are always looking for ways to improve!
Why bookk with us?
37 years and still growing strong
WE SELL DIRECT
hassle freE H HOLID AYS
Guaran ntee the frontt sea onlly £10PP £10PP
customer sa
SUBJECT TO AVVA AILABILITY ITY
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and fully comply with government regulations to protect customer funds.
Call our friendly Sales Team!
Or simply book online!
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
24 hours a day, 7 days a week, 365 days a year!
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
A deposit of £30 per person secures your booking For Last Minute bookings, FULL PAYMENT must be made at the time of booking. * From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. ** On occasions due to operational reasons an area on the coach cannot be selected, however seats will still be allocated by the driver as you board.
2
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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only
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY
£69
DEPARTURES
Liverpool, Preston, St Helens, Warrington, Wigan
SUPPLEMENTS
£15.00 single room £9.00 per person for Holiday Insurance
16 Feb
£69
WHAT’S INCLUDED
back to 'Entertain You' as we head celebration will certainly rt uha Urq id This year’s Grand Reunion Dav y with fellow resort to party the night awa a with m lroo bal Britain’s brightest seaside ia mp caly a gala dinner in the Nor oy Enj . ool ckp Bla in ers at’s Wh Travel custom t Soul Sisters tribute acts. bie Williams and Midnigh song and of 2 for 1 bar as well as Rob full t nigh ic tast fan a ent, you can be sure of more, with DJ entertainm celebration!
LIVE MUSIC
2 for 1 Bar
• One night gala dinner, bed & breakfast • 2 for 1 bar for three hours (conditions apply) • Welcome glass of wine on the tables • Cabaret entertainment from 'Robbie Williams' & the 'Midnight Soul Sisters' tribute acts followed by 'Lionel Vinyl' and a disco in the hotels sparkling ballroom • Travel throughout
A DAVID URQUHART TRAVEL FAVOURITE
NORBRECK CASTLE HOTEL, BLACKPOOL
Located on the Queens Promenade, this friendly Britannia hotel offers you easy access to delights such as the famous Blackpool piers simply hop on a tram and you’re there! There’s great leisure facilities at the hotel and for a small extra charge you can enjoy a heated indoor swimming pool, sauna, jacuzzi and gym. There are lifts to all floors and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
for you as What a night we have in store t of great you board the ferry for a nigh seat for song and laughter! Take your kie Valli the UK’s leading tribute to Fran ons. Seas Four the and
INCLUD EXCURSIOES N TO BRUGES
Jersey boys Mini Cruise
• Two nights two-berth en-suite accommodation on board P&O ship sailing from Hull to Zeebrugge, Belgium • Onboard entertainment featuring the Jersey Boys Tribute Act • One excursion - Bruges • Travel throughout
WHAT’S INCLUDED • One night dinner, bed & breakfast • Time in Scarborough on the day of arrival and morning of departure • Irish ceilidh band entertainment • 2 for 1 bar between 6pm - 9pm (conditions apply) • Travel throughout
2 for 1 Bar (conditions apply)
feasting join us for a fantastic night of Celebrate St Patrick's Day and osphere atm tric elec band! Soak up the and dancing to an Irish ceilidh turn we as ere osph atm the in l and reve as you dance the night away ! style in Day ick's Patr St k mar green for the night and
BOOK ONLINE
only
3 DAYS 2 NIGHTS
DEPARTS TUESDAY RETURNS THURSDAY
SUPPLEMENTS
£95
Liverpool, Preston, St Helens, Warrington, Wigan
DEPARTURES
WHAT’S INCLUDED
LIFT
early bird
BOOK NOW TO AVOID DISAPPOINTMENT
(conditions apply)
£16.00 per person for Holiday Insurance £60.00 meal package per person
£95
17 Mar P&O NORTH SEA FERRIES
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY DEPARTURES
SUPPLEMENTS
only
£67
Liverpool, Preston, Runcorn, St Helens, Warrington, Wigan £15.00 single room £9.00 per person Holiday Insurance
15 Mar GRAND HOTEL, SCARBOROUGH
DavidUrquhart.com
LIFT
£67 LIFT
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Largs, Lochs & Glasgow WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions - Glasgow, Loch Lomond & Ayr • Time in Largs • Short stop at Gretna Gateway Outlet Village on return journey • Entertainment • Travel throughout
WILLOWBANK HOTEL, LARGS
oring Scotland’s Largs is the perfect base for expl the Victorian g alon Walk t. coas west stunning hand, browse in m crea promenade with an ice h with your inner touc in get or s shop little the k will definitely Viking at ‘Vikingar’! This brea ! take you back to your childhood
WHAT’S INCLUDED
early bird
• Three nights dinner, bed & breakfast • 2 for 1 bar (conditions apply) • Two excursions - 'Stratford-upon-Avon & Worcester' & The Cotswolds • Travel throughout
the cotswolds
2 for 1 Bar (conditions apply)
DEPARTURES
Liverpool, Preston, St Helens, Warrington, Wigan
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
9 Mar £145
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£139
DEPARTURES
Liverpool, Preston, Runcorn, St Helens, Warrington, Wigan
SUPPLEMENTS
£25.00 single room £14.00 per person for Holiday Insurance
£139
13 Mar
CAREFULLY SELECTED HOTEL IN THE COVENTRY AREA
Seaside Star Happy Hour Bar - Torquay WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Two excursions - 'Buckfast Abbey, Totnes & Paignton' & 'Exeter & Exmouth' • Happy hour bar nightly 7pm - 9pm (conditions apply) • Time to explore the resort of Torquay • Entertainment • Travel throughout
DEPARTS MONDAY RETURNS FRIDAY
happy(conditions hourapply)nightly
BURLINGTON HOTEL, TORQUAY
WHAT’S INCLUDED • Two nights dinner, bed & buffet breakfast • One excursion including a ticket for the Tutankhamun Exhibition at the Saatchi Gallery, London • Travel throughout
4
£135
DEPARTS MONDAYS RETURNS FRIDAYS
3 Feb £135 24 Feb £141
LIFT
from only
5 DAYS 4 NIGHTS
In celebration of the 100-year very, anniversary of the tomb disco the boy king's priceless tomb final artifacts will visit London one time while a new permanent is resting place for the treasures tian Egyp d Gran the at constructed Museum in Cairo. This is an t absolute must-see cultural even rience and final opportunity to expe the magic and mystery of ures Tutankhamun before his treas return to Egypt forever.
JURYS INN, WATFORD
BOOK BY PHONE
only
£135
DEPARTURES
Liverpool, Preston, Runcorn, St Helens, Warrington, Wigan
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
£135
24 Feb
3 DAYS 2 NIGHTS
DEPARTS SATURDAYS RETURNS MONDAYS DEPARTURES ALSO PICKING UP SUPPLEMENTS
from only
£169
Preston 0730 Wigan 0945 Liverpool 1030 St Helens 1100 Blackburn, Bury, Bolton £40.00 single room supplement £9.00 per person Holiday Insurance
22 Feb £169 14 Mar £179
LIFT
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
4 Apr £189 25 Apr £189
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NEW for 2020
The Hill House & Loch Lomond Cruise
ctions and fabulous scenery, great attra al Peninsula and discover the seaside rian Victo tiful Enjoy a trip to the stunning Cow beau a l! Dunoon is ever popular Glenmorag Hote Hill House designed usual warm welcome from the lous fabu the Visit s. gem en ore Scotland's many hidd raray resort and a great base to expl visit the historic town of Inve cruise on Loch Lomond and even sh, kinto Mac ie Renn les Char by ent jail! with its majestic castle and anci
WHAT’S INCLUDED
£1.50 Bar
• Four nights dinner, bed & breakfast • Three excursions including entry to The Hill House and a cruise on Loch Lomond • £1.50 bar nightly (conditions apply) • Live entertainment on most nights • Travel throughout
£189
DEPARTS MONDAY RETURNS FRIDAY DEPARTURES
Liverpool, Preston, St Helens, Wigan
SUPPLEMENTS
No single room supplement £8.00 per person for Clyde view £18.00 per person for Holiday Insurance
(conditions apply)
EXCURSIONS
only
5 DAYS 4 NIGHTS
£189
13 Apr
INCLUDES entry to the hill house & a cruise on loch lomond GLENMORAG HOTEL, DUNOON
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. The 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar or there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television LIFT • Tea/coffee making facilities
Skipton & the Ribble Valley ue shops with a great selection of uniq historic market town of Otley back to 1204! g First, we'll explore Yorkshire's datin days et mark its for stop at Skipton, famous uce. and quirky tearooms. Next, we'll offer a great selection of prod a huge part of village life and are ets mark g innin rd-w awa The eroe with time to explore. Clith of town et mark the to ning Ribble Valley Next, we're off through the stun
WHAT’S INCLUDED • One excursion to Skipton & Clitheroe • Travel throughout
DAY TRIP
DEPARTS SATURDAY
only
£15
DEPARTURES
Liverpool 0730 St Helens 0755 Warrington 0825 Runcorn 0900
SUPPLEMENT
£3.00 per person for Holiday Insurance
EASTER BREAKS & DAY TRIPS
The Hill House & Helensburgh - Full Day - to the historic Hill House and domestic masterpiece of Charles Rennie Mackintosh. Afterwards, we’ll spend time in the Victorian seaside town of Helensburgh with its long promenade, a busy shopping centre and attractive parks to explore. Luss, Loch Lomond Shores & Cruise - Full Day - discover the stunning beauty of Loch Lomond as we take in the idyllic village of Luss, cruise on the shimmering waters of Loch Lomond and explore this spectacular visitor destination. Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne.
£15
28 Mar
Lake District Sail & Rail t to the Lake lar scenery as we enjoy a jaun cruises and of course spectacu ery of the scen tiful A day out full of steam trains, beau the ugh thro it cuts Haverthwaite steam train as ya enjo and mer District! Board the Lakeside & stea rwards, join the s and sounds of days gone. Afte life. Lake District taking in the sight wild l loca and ery re taking in the stunning scen relaxing cruise along Winderme
INCLUDES
WHAT’S INCLUDED • Journey on the Lakeside & Haverthwaite Steam Railway • Sail from Lakeside to Windermere • Time in Windermere • Time in Ambleside • Travel throughout
a journey on the lakeside & Haverthwaite steam railway & a sail on windermere
BOOK ONLINE
DAY TRIP
DEPARTS WEDNESDAY
only
£39
DEPARTURES
Liverpool 0730 St Helens 0810 Wigan 0840 Preston 0925
SUPPLEMENT
£3.00 per person for Holiday Insurance
22 Jul
DavidUrquhart.com
£39
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Scarborough & Whitby Weekend WHAT’S INCLUDED • Three nights dinner, bed & breakfast • One excursion • Time to enjoy Scarborough on Sunday morning • Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS
EXCURSION Whitby - Full Day - fall in love with Whitby, a charming little fishing town on the Yorkshire coast. A beautiful little town with fantastic history, charming tearooms and quirky shops to browse, Whitby is the ideal place to relax and take time out from the hustle and bustle. Admire the ruins of St Hilda's Abbey, uncover the stories of the famous Dracula and the 199 steps or simply enjoy the laid back charm of this quaint corner.
seaside holidays
from only
4 DAYS 3 NIGHTS
GRAND HOTEL, SCARBOROUGH A large, traditional hotel overlooking Scarborough’s harbour and South Bay, the 413 bedroomed Grand Hotel is a town landmark and the perfect base from which to explore Scarborough Central with its sandy beaches, historic castle and typical seaside amusements. At the Grand Hotel there is a lift to most floors, WiFi and bedrooms feature: LIFT Location • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
DEPARTURES
Liverpool, Preston, St Helens, Warrington, Wigan
SUPPLEMENTS
£25.00 single room £14.00 per person for Holiday Insurance
24 Apr 19 Jun
£149 £179
• Seven nights dinner, bed & breakfast • Five excursions including a Dartmouth River Cruise • Time to explore the resort of Torquay • Entertainment • Travel throughout
14 Aug £189 4 Sep £179
Immerse yourself in captivating coastlines, stunning scenery and amazing history with a trip to the 'Que en of the Yorkshire Coast'. From colourfu l beach huts to traditional ice cream parlours, rich history to great shopping , it’s easy to see why Scarborough has bee n welcoming visitors for over 400 years! Despite its long running succ ess, it is far from stuck in the past - Scarboro ugh is constantly improving to mak e sure you have the best experience poss ible in one of the most popular holiday dest inations!
Torquay Weekaway WHAT’S INCLUDED
£149
8 days
INCLUDES A DARTmouth river cruise
EXCURSIONS
from only
8 DAYS 7 NIGHTS
DEPARTS MONDAYS RETURNS MONDAYS
£359
DEPARTURES
Liverpool, Preston, St Helens, Warrington, Wigan
SUPPLEMENTS
£19.00 single room £20.00 per person for Holiday Insurance
15 Jun 6 Jul
£359 £379
10 Aug £379 7 Sep £379
Dartmouth River Cruise & Brixham NEW - Full Day - we'll start our day with a lovely circular cruise along the River Dart. Take in the beautiful views as we sail around Kingswear and Dartmouth Castle as well as The Estate of the late Dame Agatha Christie! After a great cruise, spend some time in the maritime town of Dartmouth before making our way to Brixham in the afternoon with its colourful houses and interesting history! Shaldon & Teignmouth NEW - Half Day - to the traditional fishing village of Shaldon and the coastal town of Teignmouth. Dawlish & Sidmouth NEW - Full Day - first, we'll head to the traditional seaside town of Dawlish with its sandy beaches, traditional seaside attractions and a great mix of eateries. We'll head to Sidmouth in the afternoon where you can pop into the many friendly shops bursting with great gifts. Plymouth - Full Day - to this vibrant waterfront city with lots to offer! 'Britain's Ocean City' is simply brimming with things to do and we have a full day to explore! Totnes - Half Day - uncover the fascinating history of this charming little market town as we wander round the thousand year old streets. Admire the pretty little boutique shops that line the lanes and perhaps buy a treat or two to take home!
BURLINGTON HOTEL, TORQUAY This family run 55 bedroomed hotel is the perfect place to unwind. The hotel has a friendly bar, dance floor, games room and spacious dining room. There is no lift in the hotel, however bedrooms are on the ground, first and second floors. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Tea/coffee making facilities.
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BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Portmeirion Magic WHAT’S INCLUDED • Two nights dinner, bed & breakfast • One excursion including entry to Portmeirion with guided walking tour • Time to explore the charming Victorian town of Llandudno • Entertainment • Travel throughout
INCLUDES ENTRY TO
PORTMEIRION WITH GUIDED WALKING TOUR
EXCURSION
DEPARTS FRIDAYS RETURNS SUNDAYS
only
£159
DEPARTURES
Liverpool, Preston, Runcorn, St Helens, Warrington, Wigan
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance
£159 £159 £159
14 Aug £159 ✦ 28 Aug £159
5 DAYS 4 NIGHTS
from only
3 Jul 10 Jul 31 Jul
✦ Bank Holiday
EVANS HOTEL, LLANDUDNO This family run 60 bedroomed Evans Hotel has stunning Victorian architecture. The hotel has WiFi and entertainment on most nights, there is a bar, dance floor and also a games room. There is a lift to all floors, bedrooms are traditionally decorated and feature: • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities
LIFT Central Location
Weston-super-Mare & Bath WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions • Time to explore the traditional seaside resort of Weston-super-Mare • Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS Bath - Full Day - we're off to the one and only West Country city of Bath, with its abundance of Georgian architecture, brilliant historic gems and fantastic atmosphere. Sample some of the finest architectural sights in Europe, including Bath Abbey, the Royal Crescent, the Circus, Assembly Rooms and the famous Pulteney Bridge. Wells - Half Day - lose yourself in Wells as you explore its cobbled lanes, medieval market square and marvel at the commanding Cathedral which dominates the skyline. This special city - the smallest in England! - attracts visitors the world over and it's easy to see why! Glastonbury, Clarks Village Outlet & Street - Full Day - there's so much more to Glastonbury than music festivals and we can't wait to show you! Surrounded by myth, legend and history, Dark Age and Saxon remains excavated here suggest that it was once a Saxon fortress, or perhaps an early Christian hermitage. After discovering this ancient town, we will make our way to Street with time at the Clark's Village Outlet. With over 90 stores to browse and plenty of eateries, you are sure to find this unique shopping experience truly memorable.
£219
DEPARTURES
Liverpool, Preston, St Helens, Warrington, Wigan
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
29 Jun £219
seaside holidays
Portmeirion & Porthmadog - Full Day - discover the surreal architecture of the village used in the cult 60s TV show ‘The Prisoner’ as well as time in Porthmadog, the Gateway to Snowdonia National Park. Designed by Sir Clough Williams-Ellis, Portmeirion is a unique attraction with clapboard houses, stunning coastal views and gorgeous old churches, peppered with beautiful gardens. To get the most out of your day, a guided walking tour and woodlands land train journey is available to take you through this Mediterranean inspired haven. Afterwards, we’ll head to Porthmadog to explore its stunning scenery, vibrant independent shops and fascinating maritime history.
3 DAYS 2 NIGHTS
24 Aug £239
SEAWARD HOTEL, WESTON-SUPER-MARE The family run 53 bedroomed Seaward Hotel sits on the seafront facing the famous Grand Pier. The hotel is friendly, with a lovely restaurant offering great sunset views of the sea. There is a lift to most floors, WiFi is available and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
Central
DavidUrquhart.com LIFT
Location
7
SCOTTISH HIGHLIGHTS
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The Hill House & Loch Lomond Cruise from only
£189 5 DAYS 4 NIGHTS
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to The Hill House and a cruise on Loch Lomond • £1.50 bar nightly (conditions apply) • Live entertainment on most nights • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS ★
13 Apr
20 Apr 27 Apr 1 Jun 22 Jun 27 Jul 17 Aug 14 Sep
£189 £189 £189 £199 £199 £209 £209 £209
EXCURSIONS
★ EASTER
HOTEL UPGRADES AVAILABLE SEE WEBSITE FOR DETAILS
Enjoy a trip to the stunning Cowal Peninsula and discover the fabulous scenery, great attractions and usual warm welcome from the ever popular Glenmorag Hotel! Dunoon is a beautiful Victorian seaside resort and a great base to explore Scotland's many hidden gems. Visit the fabulous Hill House designed by Charles Rennie Mackintosh, cruise on Loch Lomond and even visit the historic town of Inveraray with its majestic castle and ancient jail!
INCLUDES entry to the hill house & a cruise on loch lomond
£1.50 Bar (conditions apply)
The Hill House & Helensburgh NEW - Full Day - overlooking the River Clyde, The Hill House is universally regarded as Charles Rennie Mackintosh’s finest domestic creation. Mackintosh designed nearly everything inside the Hill House too, from the decorative schemes and the furniture to the fittings and contents, with his wife adding the finer touches. As part of a ten year conservation programme, the house is protected by 'the box' which incorporates walkways around and over the house, giving visitors a whole new experience. With beautiful formal gardens to explore, this is one of Scotland’s hidden gems. Afterwards, we’ll spend time in the Victorian seaside town of Helensburgh with its long promenade, a busy shopping centre and attractive parks to explore. Luss, Loch Lomond Shores & Cruise - Full Day - enjoy time in the pretty conservation village of Luss with its spectacular scenery before travelling to Loch Lomond Shores Visitor Centre where there is a mixture of retail and leisure experiences including the beautiful Birds of Prey Centre, the Sealife Centre, cafes and shops. Afterwards we travel to Balloch for a leisurely circular cruise on the ‘Bonnie Banks of Loch Lomond’, with breathtaking scenery including the magnificent Ben Lomond and the ruins of 12th century Lennox Castle. Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne.
GLENMORAG HOTEL, DUNOON DEPARTURES
Liverpool, Preston, St Helens, Wigan
SUPPLEMENTS
No single room supplement £8.00 per person for Clyde view £18.00 per person for Holiday Insurance
8
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. The 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar or there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities LIFT
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
MYUC20.qxp_Layout 1 10/12/2019 14:06 Page 9
Largs & Millport Magic WHAT’S INCLUDED • Two nights dinner, bed & breakfast • One excursion including a sail to Millport • Short stop at Gretna Gateway Outlet Village on return journey • Time to explore the seaside resort of Largs • Entertainment • Travel throughout
INCLUDES a sail to millport
EXCURSION Millport - Half Day - exploring the much loved Isle of Cumbrae and its main town of Millport. Boarding the ferry at Largs, sit back and enjoy the short journey to the ‘Jewel in the Clyde’. The island boasts beautiful beaches, sandy coves, a flat landscape and of course Millport’s famous ‘Crocodile Rock’. Take a stroll along the promenade and enjoy the stunning views across the Clyde or just unwind and let the world go by.
from only
3 DAYS 2 NIGHTS
£117
DEPARTS FRIDAYS RETURNS SUNDAYS DEPARTURES
Liverpool, Preston, St Helens, Warrington, Wigan
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance
29 May £117 5 Jun £119
10 Jul £119 4 Sep £119
Close to a lapping sea and the rolling hills of Ayrshire, the family run HHH S.T.B. 33 bedroomed Willowbank Hotel offers holidaymakers comfort and easy access to both the seafront and Largs’ charming town centre. Inside, the hotel is warm and welcoming with friendly staff and the interior is finished to a very high standard throughout. There is no lift in the hotel however bedrooms are on the ground and first floor and all have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
Hart of the Highlands WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to Dunrobin Castle • 1 drink voucher per person per night (Jun - Sep) • 2 drink vouchers per person per night (Apr, May & Oct) • Afternoon tea on Wednesday at the MacKay’s Hotel • Live entertainment on most nights • Travel throughout
includes drink vouchers (conditions apply) INCLUDES afternoon tea at the mackay’s hotel
EXCURSIONS Loch Ness & Inverness - Full Day - enjoy a scenic drive along the shores of Loch Ness to Drumnadrochit, taking in the magnificent views and with the chance to visit the Loch Ness Centre and Exhibition (at your own expense). The coach will then take you into the centre of the ancient city of Inverness. Dingwall - Half Day - to the lovely market town of Dingwall in the Scottish Highlands. We then return to the hotel for an Afternoon Tea. Dornoch & Dunrobin Castle NEW - Full Day stunning scenery, fabulous beaches and great attractions; Dornoch has so much to offer! Explore the towns many delights including museums, galleries and great shops selling a range of local crafts, as well as the fascinating history of this Scottish town. Afterwards, we'll make our way to Dunrobin Castle, perched above colourful walled gardens and rising above the North Sea. Dunrobin Castle resembles a story book image with beautiful fairytale spires and pointed turrets.
from only
5 DAYS 4 NIGHTS
£189
DEPARTS MONDAYS RETURNS FRIDAYS
Liverpool, Preston, St Helens, Wigan
DEPARTURES
SUPPLEMENTS
6 Apr 4 May 1 Jun
SCOTTISH HIGHLIGHTS
WILLOWBANK HOTEL, LARGS
No single room supplement £18.00 per person for Holiday Insurance
£189 £199 £209
6 Jul 7 Sep 5 Oct
£219 £219 £209
INCLUDES entry to dunrobin castle
MACKAY’S HOTEL, STRATHPEFFER The MacKay’s Hotel is in an idyllic setting in the middle of the picturesque Highland village of Strathpeffer and is part of the Hart Hotel Group. The hotel even has a heated indoor swimming pool. The hotel itself is spread over four buildings, all closely located to the main facilities of the reception. The 50 bedrooms are a variety of shapes and sizes, all are comfortable and there is a lift in the original building. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
Central
LIFT
Location
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NEW for 2020
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
Buckingham Palace & London WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including entry to Buckingham Palace • Travel throughout
Town & Country
INCLUDES ENTRY TO
buckingham palace
£239
DEPARTURES
Liverpool, Preston, Runcorn, St Helens, Warrington, Wigan
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
14 Aug £239 ✦ 28 Aug £239
11 Sep
£239
✦ Bank Holiday
EXCURSIONS Buckingham Palace & London - Full Day - we’re off to discover Her Majesty’s Palace and sample the sights of capital London. We visit Buckingham Palace (entry included) to explore the principal rooms of this famous Palace, all opulently decorated with some of the finest pictures, tapestries and works of art from the Royal Collection. In the afternoon you will also have the opportunity to see many of the capital's famous landmarks, as well as excellent shopping opportunities! London - Full Day - into the centre of England's capital to absorb the bustling atmosphere and perhaps take in some of the many famous sights along the way!
MERCURE THE NOKE HOTEL, ST ALBANS The Mercure St Albans Noke Hotel is situated in the outskirts of St Albans. The hotel was built in 1790 and remodelled in 2012 offering guests 110 bedrooms, 44 of which are deluxe rooms. Inside, the hotel is modern and contemporary, with WiFi available throughout and boasts a health and leisure club, with an impressive indoor pool, spa, sauna and steam room. Guests can unwind in the elegant restaurant and enjoy a drink in the Cocktail bar and lounge, or if you prefer a more informal setting then the hotel has an outdoor patio area and gardens. Bedrooms are stylish and feature: • En-suite facilies • Television • Hair dryer • Tea/coffee making facilities
NEW Lakes Magic for 2020 and an abundance of l lakes, world class attractions Magnificent mountains, beautifu lute must! Marvel at the trip to the Lake District an abso things to see and do make a dramatically towards cut ns District, where mountai unsurpassed beauty of the Lake nd the shops and art arou le Amb d. l birds fly overhea shimmering waters and beautifu s, or enjoy one of the one of the cosy pubs and cafe galleries, indulge yourself in England’s highest peaks! inst the stunning backdrop of charming boat trips - all set aga
WHAT’S INCLUDED • • • • •
3 DAYS 2 NIGHTS
DEPARTS FRIDAYS RETURNS SUNDAYS
£135
Liverpool 0700 St Helens 0735 Warrington 0800 Wigan 0840 Preston 0925
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance
22 May £135 26 Jun £139
14 Aug £145 16 Oct £135 ✦ Bank Holiday
INCLUDES
Keswick & Ullswater Cruise - Full Day - journeying along past the stunning Bassenthwaite Lake, we’ll arrive in Keswick, a pretty market town offering a wide range of attractions from shops and restaurants to museums with a difference. In the afternoon we’ll head to Ullswater for a sail on England’s most beautiful lake, where green tree-covered hills slope towards plunging waters and beautiful birds swoop overhead.
a cruise on ullswater
SUMMERGROVE HALL, WHITEHAVEN Nestled amongst beautiful gardens on the outskirts of Whitehaven, Summergrove Halls offers a comfortable stay in modern accommodation. All rooms are located within three halls and have: • En-suite facilities • Television • WiFi • Hair dryer • Tea/coffee making facilities
BOOK BY PHONE
from only
DEPARTURES
✦
Two nights dinner, bed & breakfast One excursion including a cruise on Ullswater Time in Whitehaven on the outward journey Time in Ulverston on return journey Travel throughout
EXCURSION
10
only
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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NEW for 2020
Longleat Safari Park
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including entry to Longleat Safari Park & free-flow tour of Longleat House • Travel throughout
ENTRY TO
longleat safari park & free-flow tour of longleat HOUSE
EXCURSIONS
DEPARTS FRIDAYS RETURNS MONDAYS
£219
DEPARTURES
Liverpool, Preston, St Helens, Warrington, Wigan
SUPPLEMENTS
£25.00 single room £14.00 per person for Holiday Insurance
12 Jun 7 Aug
£219 £239
11 Sep
£239
BASINGSTOKE COUNTRY HOTEL & SPA, BASINGSTOKE Surrounded by woodland, this 121 bedroomed hotel is situated in on the outskirts of Basingstoke with tranquil surroundings and landscaped courtyards. The hotel has WiFi and guests can relax in the heated indoor swimming pool, spa, sauna, steam room or gym. There is a lift to most floors and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT
NEW for 2020
Harewood House & Lincoln
WHAT’S INCLUDED • Three nights dinner, bed & breakfast including one night pie & pea supper and one night gala dinner • Two excursions including entry to Harewood House • Happy hour bar nightly (conditions apply) • Travel throughout
ENTRY TO
harewood house
from only
4 DAYS 3 NIGHTS
INCLUDES
DEPARTS FRIDAYS RETURNS MONDAYS DEPARTURES
Liverpool, Preston, St Helens, Warrington, Wigan
SUPPLEMENTS
£20.00 single room £14.00 Holiday Insurance
✦
EXCURSIONS
£219
22 May £219 17 Jul £229
Harewood House - Full Day - designed and developed by some of the finest craftsmen in the country in 1759, the detail and design at Harewood House is still clear today as you wander through the magnificent state rooms. As you stroll through the music room, drawing rooms and bedrooms, you will feel as though you have stepped back in time. Take a trip ‘below stairs’ and see how the servants lived, from the old kitchen to the servants hall and garden room. Afterwards, wander around the 100 acres of beautifully landscaped gardens full of exotic plants and clever designs, a special bird garden and the chance to spot the local wildlife! Lincoln - Full Day - discover the city of Lincoln, a beautiful enclave of England steeped in over 2000 years of history. From the cobbled streets and antiques to modern art scattered throughout the city of Lincoln, past and present abounds in all its glory.
7 Aug
town & country
Longleat Safari Park - Full Day - get set for a day of adventure as we head to the famous Longleat Safari Park to meet its residents! As featured in BBC's Animal Park, a visit to Longleat is a great experience and your chance to get up close and personal with the worlds most beautiful animals. From the king of the jungle to the cheeky little monkeys and the elegant Giraffes to the mighty Rhinos - there's no end to the variety at Longleat. What's more, with a free-flow tour of Longleat House, you'll gain insight into how Longleat came to be as it is today. Winchester - Full Day - we'll make our way to the city of Winchester to explore the medieval streets, visit the boutique shops within the city centre and admire the age old buildings including its stunning Great Hall. A fantastic day full of beautiful landscapes and stories to be told.
from only
4 DAYS 3 NIGHTS
INCLUDES
£229
✦ Bank Holiday
HAPPY HOUR NIGHTLY (conditions apply)
MERCURE CENTRE DANUM, DONCASTER Explore the lively city of Doncaster with a stay in the Mercure Doncaster Centre Danum Hotel. This charming Edwardian hotel is a great blend of modern and traditional features throughout. Enjoy a meal in the newly refurbished restaurant, cosy up in Anthony's bar with a cocktail or simply relax in the charming bedrooms with crisp white linen and lovely finishing touches to add some home comforts. Guests can enjoy free WiFi throughout the hotel and a lift with take you to all floors where bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
Central
LIFT
Location
11
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Summer Cabaret Cruise cruise from Hull to se ship for a sparkling cabaret Step aboard the Marco Polo crui cabaret entertainment. astic fant e som to ce the night away Newcastle as we sing and dan tail in the Captain's Club l and perhaps indulge in a cock Enjoy a delicious five course mea 't miss this fantastic t of dazzling entertainment. Don before taking your seat for a nigh cruise! astic fant up the good life on this offer to kick back, relax and soak
thrills, frills & Extras
WHAT’S INCLUDED
A GREAT WAY TO EXPERIENCE A CRUISE
only
2 DAYS 1 NIGHT
DEPARTS SATURDAY RETURNS SUNDAY
£99
DEPARTURES
Liverpool, Preston, St Helens, Wigan
SUPPLEMENT
£9.00 per person Holiday Insurance
✦
29 Aug
• One night five course dinner, bed & buffet breakfast • Extensive night time cabaret entertainment and disco • Sailing from Hull to Newcastle aboard the Marco Polo cruise ship • Travel throughout
£99 ✦ Bank Holiday
MARCO POLO CRUISE SHIP The Marco Polo cruise ship combines comfortable surroundings, a stylish interior and a fantastic range of on board facilities. There is a selection of lounge areas including the theatre style lounge for sparkling entertainment. With a shopping arcade, cards room and internet cafe all on board, you’ll be spoilt for choice! What's more, you can enjoy the leisure facilities on board which include an outdoor swimming pool on deck as well as relaxing whirlpools where you can sit back and take in the view. All cabins have air conditioning, are tastefully decorated, comfortable and feature twin side by side beds with: • En-suite facilities • Flat screen television • Hair dryer LIFT
The Royal Edinburgh Military Tattoo Edinburgh Military Tattoo for the hugely anticipated Royal 2020 welcomes the return of performance! The Edinburgh celebrate its 70th Anniversary another amazing year as we entertainment, all set r. A festival of music, dance and Tattoo is an event like no othe d of Scottish pipe and blen l urfu Edinburgh Castle. A colo against the iconic backdrop of world burst onto the and performers from across the drum bands, highland dancers 70th anniversary. This year l performance to celebrate its castle esplanade in a colourfu ue mix of military tradition er than ever before with a uniq promises to be bigger and bett will certainly stir all of that r eyes and senses to a show and global cultures. Open you ing. speechless - your seat is wait your emotions and leave you
WHAT’S INCLUDED • • • • •
Two nights bed & breakfast including one dinner and one lunch One excursion including entry to The Royal Edinburgh Military Tattoo Time in Edinburgh to enjoy the Festival Time at Gretna Gateway Outlet Village on return journey Travel throughout
only
3 DAYS 2 NIGHTS
DEPARTS WEDNESDAY RETURNS FRIDAY
£205
DEPARTURES
Liverpool, Preston, St Helens, Wigan
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance
12 Aug
£205
INCLUDES ENTRY TO
the royal edinburgh military tattoo
WILLOWBANK HOTEL, LARGS Close to a lapping sea and the rolling hills of Ayrshire, the family run HHH S.T.B. 33 bedroomed Willowbank Hotel offers holidaymakers comfort and easy access to both the seafront and Largs’ charming town centre. Inside, the hotel is warm and welcoming with friendly staff and the interior is finished to a very high standard throughout. There is no lift in the hotel however bedrooms are on the ground and first floor and all have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
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✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Your Number one choice for Quality and Outstanding value.
When you book 10-19
FREE Place When you book 20-34
3
2
FREE Places
FREE Places
When you book 35-40
When you book 41-49
4
FREE Places When you book 50+
Let David Urquhart Travel look after your group. Whether it’s a family gathering, club or organisation get-together – contact us and let us take care of your group holiday from beginning to end.
GROUP BOOKINGS
½ 1
Price Place
We believe in the personal touch, so you will have a local number to call us and a direct email for the group sales agent looking after you. Don’t think your group is big enough? We can still look at specific pick up points and discounts for groups of 10 or more. If you don’t see what you need, please call us to ask. From destinations stretching across the UK, Europe and Ireland the choice is yours! • No hassle, stress free group booking process • Dedicated contact for your booking
• Easy payment terms - flexible payment arrangements to suit your group
• Direct pick up and drop off at your own group location of choice
• Meet & greet service to discuss group requirements and finalise arrangements
• Easy payment methods - card via phone, cheque or bank transfer
• For local groups - deposit and payment collection at group venue
Contact us and we can talk over your needs. CALL THE GROUP BOOKINGS TEAM NOW ON
EMAIL US AT
08442 43 00 43
groups@davidurquhart.com
DavidUrquhart.com
*Supplements and holiday insurance premium as appropriate, are charged in full for all persons booked. Group booking discounts cannot be used in conjunction with any other special offer. Group booking discount cannot be used on day trips or holidays with inclusive tickets for third party events or attractions. Group booking discount is applicable to groups who are travelling together on the same coach and on the same date. The discount will be applied when the final balance is being paid, this must be paid in one transaction.
VISIT US ONLINE
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Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is issued (this can be issued in person, via email or post.
Payment
coach holidays booking conditions
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit/Credit Cards and bank transfer are all acceptable forms of payment unless booked within seven days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. There are no fees charged for any payments made by debit card or credit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Charges applicable to bookings without David Urquhart Insurance More than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure
Full Holiday Price
Cancellation Charges applicable to bookings with David Urquhart Insurance More than 28 days before departure date Loss of Deposit 28 days - Day of Departure
You can submit a claim to your insurance company - ERV - for reimbursement of up to 100% of the Holiday cost less the applicable policy excess (terms and conditions apply)
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 20). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate
14
BOOK BY PHONE
alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract. The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 21 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. From time to time, you may find that prices are reduced for “Last Minute” offers or special deals, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the "Changes by us" section (above) and, where appropriate, seek compensation. Please note that any price variation will not be automatically notified to you if your booking is already made, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking (including E-Cigarettes etc.) and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us and (c) for us altering the price of a tour in the event to increase the number of people on the tour to reach the required minimum and therefore prevent (a).
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer pre-payments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Your Information
Meals en-route
Where possible we would like to send your holiday correspondence via email, please ensure we have the correct email address for you to allow us to send any accurate information and updates regarding your holiday.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Tickets Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side Front Seats
A
B
C
Front Seats
D
E
F
R e a r
Driver
Luggage Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board Smoking (including E-Cigarettes) and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Itinerary Programme & Excursions Your tour driver will notify you of the intended schedule during your holiday programme, this normally includes a notice at hotel reception. When out on excursions, please listen carefully to your driver for the intended departure times and locations. If you misplace the information whilst out, please contact us on the number included within your departure information and we can assist you. Please note that if you are not at the specified details notified to you, we have a duty to other passengers and the coach will be released, Unfortunately we cannot be responsible for your own arrangements back to the hotel/excursion.
Customer Reviews We are currently in the process of moving our traditional customer satisfaction cards to a more eco-friendly method online, in the meantime if you would like to send us a review of your holiday (including your hotel accommodation, excursions, driver, coach, pick up detail, journey detail or any other service related issues) please do not hesitate to send this to us at the address listed or one of our customer service email addresses.
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
HOLIDAY INSURANCE A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged by Wrightsure Services (Hampshire) Limited and is underwritten by ERV (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt fur Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Conduct Authority (FCA – www.fca.gov.uk) to undertake insurance business in the UK. Should You wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking Your holiday. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who are travelling to countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, on the proviso that they are able to comply with the health conditions as detailed. Subject to the terms, conditions and maximum specified claim limits. IMPORTANT.
HEALTH CONDITIONS It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment. Protecting your information We will only use your personal details in line with our Privacy Notice. This can be found on our website or is available in hard copy format upon request and you should read this carefully and contact us immediately if you have any queries. Your personal information includes all of the details you have given us to process your insurance policy (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and ongoing performance of your insurance policy. Your data may be transferred outside the UK. All of the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation. Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents.
We will not provide You with advice about the suitability of this product for Your individual needs but will be happy to provide You with factual information.
David Urquhart (Travel) Limited are an Appointed Representative of Wrightsure Services (Hampshire) Limited who are authorised and regulated by the Financial Conduct Authority. (Their firm reference is 311394).
We summarise below the details of the insurance cover provided which also includes Mayday Assist 24 hour’s Medical Emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with Your confirmation of booking. In any event You may ask for a specimen copy of the Policy Wording before booking should You wish to examine this in advance.
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
POLICY EXCESS 3 days NIL. For holidays over 3 days Loss of Deposit excess £15.00 each and every loss. For holidays over 3 days excess £50.00 each and every loss for Cancellation, Curtailment and Holidays Abandonment. Medical and Other Expenses, Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £35.00 each and every incident per Insured Person. COVER
SUM INSURED UP TO
Cancellation
£3,000
Missed Departure / Travel Delay
£300 / £100
Personal Accident
£15,000
Medical and other Expenses including Curtailment
£2,000,000
Additional Travelling Expenses – United Kingdom
£1,500
Medical Inconvenience Benefit
£500 (£15 per 24 hours)
Personal Property / Loss of Passport
£1,500 / £200
Personal Liability
£2,000,000
Delayed Baggage
£100
Legal Expenses
£25,000
14 day refund
Insurance Premium
BOOK ONLINE
general information & insurance
Pavement Side
Return Journey
PREMIUM MUST BE PAID AT THE TIME OF BOOKING and includes Insurance Premium Tax at 20%
UK including Isle of Man 1 day 2 to 3 days 4 days 5 days 6 days and over
£3.00 per person £9.00 per person £14.00 per person £18.00 per person £20.00 per person
Continental including Jersey 2 to 3 days 4 days 5 days 6 to 8 days
£16.00 per person £21.00 per person £26.00 per person £30.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£20.00 per person £22.00 per person £24.00 per person
Annual Insurance for David Urquhart Travel Coach Holiday Annual insurance for our UK & Isle of Man coach holidays
£31.00 per person Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
DavidUrquhart.com
£41.00 per person
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A DAVID URQUHART TRAVEL FAVOURITE
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Andre Rieu - Live in Maastricht iece Johann Strauss ré Rieu together with his 60-p Experience the grandeur of And ed waltzes in a very brat cele re of romantic ballads and Orchestra with their repertoi al brilliance from the usu the ect the stars. Fans can exp special summer concert under rius violin. Be moved, l artist and his famous Stradiva world’s most popular classica the magnificent setting of es at this colourful concert in inspired and waltz in the aisl fans! Surely a must-see for all Andre Maastricht’s Vrijthof Square.
WHAT’S INCLUDED
DEPARTS THURSDAY RETURNS MONDAY DEPARTURES
SUPPLEMENTS
• Two nights bed & breakfast at the Novotel Wavre Brussels East including dinner on night of arrival • Two nights two berth (en-suite) accommodation on board P&O North Sea Ferries from Hull to Zeebrugge • Entertainment nightly onboard the ferry • Ticket to see Andre Rieu in his home town of Maastricht on Vrijthof Square • Time to explore Brussels • Time to explore Maastricht • Travel throughout
only
5 DAYS 4 NIGHTS
£439
Liverpool, St Helens, Wigan
£110.00 single room £26.00 per person Holiday Insurance £60.00 meal package (includes 2 buffet dinners and 2 buffet breakfasts on board the ferry)
9 Jul
£439
INCLUDES a ticket to see
andre rieu - live in maastricht NOVOTEL WAVRE BRUSSELS EAST, WAVRE Sleek, stylish and bang on trend, the 102 bedroomed Novotel Hotel is an excellent choice for your stay. Set in a beautiful rural location, the Novotel Wavre Brussels East offers a great escape from everyday life and the chance to relax and recharge. Inside, the hotel is fresh and modern with trendy décor and a relaxing bar where you can enjoy a cocktail or selection of Belgian beers. There is a lift to all floors, WiFi is available and the comfortable bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
LIFT
DavidUrquhart.com ✆08448 717 717 Book online
24 hours a day, 7 days a week, 365 days a year!
Call our booking and enquiry line
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
MYUC20
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