SHUC20.qxp_Layout 1 10/12/2019 12:30 Page 1
LOCAL DEPARTURES FROM SOUTH HUMBERSIDE • Brigg • Cleethorpes • Doncaster • Grimsby • Immingham • Scunthorpe
37 years ANd still growing strong
T U O K L OO R
FOR OTIUNG EXCI
NCUERW S IO N S
EX
QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020
WE SELL DIRECT… YOU ENJOY THE SAVINGS BOOK BY PHONE FROM THE COMFORT OF YOUR HOME OR VISIT OUR WEBSITE TODAY!
DavidUrquhart.com ✆08448 717 717 MAKE SURE YOU DON’T MISS OUT! Sign up for our email newsletters on our website NOW! Calls cost 7p per minute plus your phone company's access charge.
SHUC20 CODE CODE
DAVIDLTD., URQUHART (TRAVEL) LTD., 103 EAST STRATHMORE G74plus1LF DAVID URQUHART (TRAVEL) 103 STRATHMORE HOUSE, KILBRIDE,HOUSE, G74 1LFEAST - CallsKILBRIDE, cost 7p per minute your phone company's access charge.
SHUC20.qxp_Layout 1 10/12/2019 12:30 Page 2
QUALITY AND OUTSTANDING VALUE COACH HOLIDAYS 2020 It’s 37 years since we began and we are proud as ever to be delivering the quality and outstanding value that you have come to expect from The Wonderful World of David Urquhart Travel! Look out for our exciting new excursions throughout the brochure this year - we hope you’ll be impressed! A fantastic deal, no matter the budget.
TRAVEL IN STYLE AND COMFORT LOCAL DEPARTURES - EXCITING EXCURSIONS
HAND PICKED ACCOMMODATION EXCELLENT ENTERTAINMENT
We want your journey to be relaxing and this year we will be making sure your holiday starts from your pick up point!
We offer a range of hotels, carefully chosen for their comfort and value. Many of our hotels have a fantastic programme of evening entertainment for your enjoyment. All bedrooms have en-suite facilities, television and tea and coffee making facilities.
All our quality touring coaches have local, experienced drivers, panoramic windows, on-board toilet and most have air conditioning. Reserved seats for the duration of the holiday are allocated as you board. For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.* When you book you will be asked to choose which area of the coach you wish to sit in. Your exact seat number will be advised by your driver as you join the coach.**
As times change, we recognise that your needs may have changed, and we are expanding our ongoing programme of visiting properties and improving standards again in 2020 to ensure outstanding value. Look out for our Warm Welcome awards and of course our Signature Collection: stylish decor, comfortable well-appointed bedrooms, good food and great hospitality. Most include superior quality coaches.
Driver Side Front Seats
A
Front Seats
D
B
C
E
F
Driver
R e a r
Book a holiday in one of our own Hart hotels in great locations in Dunoon, Garve and Strathpeffer and benefit from even more outstanding value. Set amongst some of Scotlands finest scenery, all have entertainment nightly, amazing bar offers (where stated) and no single room supplement. You can also upgrade your stay (see our website for details). You can even book a self-drive break!
Pavement Side
This year we have a large range of new exciting excursions. Spectacular scenery, lively, vibrant towns and cities and popular attractions - all just a short journey away!
Quality, outstanding value, local departures, a great choice of destinations and stress free travel - we think we’ve got it all covered! But, if you don’t see what your looking for - destination, room type or pick up location of your choice - then please don’t hesitate to contact us, we are always looking for ways to improve!
Why bookk with us?
37 years and still growing strong
WE SELL DIRECT
hassle freE H HOLID AYS
Guaran ntee the frontt sea onlly £10PP £10PP
customer sa
SUBJECT TO AVVA AILABILITY ITY
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and fully comply with government regulations to protect customer funds.
Call our friendly Sales Team!
Or simply book online!
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
24 hours a day, 7 days a week, 365 days a year!
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
A deposit of £30 per person secures your booking For Last Minute bookings, FULL PAYMENT must be made at the time of booking. * From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. ** On occasions due to operational reasons an area on the coach cannot be selected, however seats will still be allocated by the driver as you board.
2
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SHUC20.qxp_Layout 1 10/12/2019 12:32 Page 3
only
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£15.00 single room £9.00 per person for Holiday Insurance
16 Feb
£69
WHAT’S INCLUDED
bration will This year’s Grand Reunion cele d back to hea we as ' You in erta 'Ent y certainl party the to rt reso Britain’s brightest seaside rt Travel uha Urq id Dav w fello night away with customers in Blackpool.
LIFT
NORBRECK CASTLE HOTEL, BLACKPOOL
£69
2 for 1 Bar (conditions apply)
• • • •
One night gala dinner, bed & breakfast 2 for 1 bar for three hours (conditions apply) Welcome glass of wine on the tables Cabaret entertainment from 'Robbie Williams' & the 'Midnight Soul Sisters' tribute acts followed by 'Lionel Vinyl' and a disco in the hotels sparkling ballroom • Travel throughout
and revel in the atmosphere as we turn green for the night and mark St Patrick's Day in
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY DEPARTURES
only
£67
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe £15.00 single room £9.00 per person Holiday Insurance
SUPPLEMENTS
£67
15 Mar
style!
WHAT’S INCLUDED • One night dinner, bed & breakfast • Time in Scarborough on the day of arrival and morning of departure • Irish ceilidh band entertainment • 2 for 1 bar between 6pm - 9pm (conditions apply) • Travel throughout
Early Bird
Celebrate St Patrick's Day and join us for a fantastic night of feasting and dancing to an Irish ceilidh band! Soak up the electric atmosphere as you dance the night away
2 for 1 Bar (conditions apply)
GRAND HOTEL, SCARBOROUGH
LIFT
LAS CHANCTE TO SEE the ukin
3 DAYS 2 NIGHTS
DEPARTS SATURDAYS RETURNS MONDAYS
from only
£169
Brigg, Cleethorpes, Doncaster, Grimsby, Scunthorpe
DEPARTURES
ALSO PICKING UP Barnsley, Huddersfield, Leeds, Sheffield
WHAT’S INCLUDED • Two nights dinner, bed & buffet breakfast • One excursion including a ticket for the Tutankhamun Exhibition at the Saatchi Gallery, London • Travel throughout
JURYS INN, WATFORD
LIFT
the TUTANKHAMUN: Treasures of r 150 ove ures feat raoh Pha en Gold cts stunning authentic tomb obje Egypt ide outs lay disp including 60 on lute abso an is This . time for the first l fina and t even ural cult e t-se mus ic mag the nce opportunity to experie re befo n amu nkh Tuta and mystery of forever. his treasures return to Egypt
BOOK ONLINE
£40.00 single room £9.00 per person Holiday Insurance
SUPPLEMENTS
15 Feb £169 7 Mar £179
28 Mar £179
INCLUDES A TICKET FOR the
tutankhamun exhibition at the saatchi gallery, london
DavidUrquhart.com
3
SHUC20.qxp_Layout 1 10/12/2019 12:33 Page 4
Scarborough & Whitby Weekend EXCURSION
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • One excursion • Time to enjoy the seaside resort of Scarborough • Time in Malton on return journey • Entertainment • Travel throughout
Whitby & North York Moors - Full Day a beautiful little town with fantastic history, charming tearooms and quirky shops to browse, Whitby is the ideal place to relax and take time out from the hustle and bustle. We continue on through the North York Moors stopping at Goathland and Thornton-le-Dale.
only
4 DAYS 3 NIGHTS
£125
DEPARTS FRIDAYS RETURNS MONDAYS DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£14.00 single room £15.00 per person for sea view £14.00 per person for Holiday Insurance
7 Feb
£125
21 Feb £125
BOSTON HOTEL, SCARBOROUGH Enjoy the stunning views across Scarborough's North Bay at this friendly 30 bedroomed hotel. This family owned hotel prides itself on its warm hospitality and is set in an elevated position on the cliff top within walking distance of Scarborough's bustling town centre. The hotel has WiFi and a cosy bar and lounge area offering uninterrupted views across the bay. The hotel also has entertainment and bingo. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television with Freeview • Tea/coffee making facilities LIFT
Early bird
Seaside Star Happy Hour Bar - Torquay WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions - 'Buckfast Abbey, Totnes & Paignton' & 'Exeter & Exmouth' • Happy hour bar nightly 7pm - 9pm (conditions apply) • Time to explore the resort of Torquay • Entertainment • Travel throughout
seaside Enjoy the good life beside the in the k brea ng spri astic fant this on ous for stylish resort of Torquay. Fam s and cliff lk cha s, che its beautiful bea but help ’t can you rm, cha seaside great love Torquay. What’s more, with a and t entertainment every nigh you Happy Hour Bar each evening ay. kaw brea t grea a of can be sure
£139
DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES
Doncaster, Grimsby, Scunthorpe
ALSO PICKING UP Barnsley, Huddersfield, Leeds, Sheffield SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
27 Jan £139
happy(conditions hourapply)nightly
from only
5 DAYS 4 NIGHTS
2 Mar £145
BURLINGTON HOTEL, TORQUAY This family run 55 bedroomed hotel is the perfect place to unwind. The hotel has a friendly bar, dance floor, games room and spacious dining room. There is no lift in the hotel, however bedrooms are on the ground, first and second floors. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
Scottish Party Break WHAT’S INCLUDED • Four nights dinner, bed & breakfast • £1.50 bar nightly (conditions apply) • Three excursions - Oban, Inveraray & Loch Lomond • Nightly entertainment • Travel throughout
(conditions apply)
GLENMORAG HOTEL, DUNOON
UPGRADES
LIVE MUSIC
£125
DEPARTS MONDAYS RETURNS FRIDAYS
AVAILABLE SEE WEBSITE FOR DETAILS
ENTERTAINMENT
£1.50 Bar
from only
5 DAYS 4 NIGHTS
HOTEL
Monday - Guitar vocalist playing the classics Tuesday - Party Night with Highland Dancers Wednesday - Singer & guitarist Thursday - Sounds of the 60s & 70s
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
No single room supplement £8.00 per person for clyde view £18.00 per person for Holiday Insurance
10 Feb £125 9 Mar £139
23 Mar £139
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. This 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar and there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
4
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
LIFT
SHUC20.qxp_Layout 1 10/12/2019 12:33 Page 5
Amsterdam Mini Cruise
3 DAYS 2 NIGHTS
VARIOUS DEPARTURE DAYS
WHAT’S INCLUDED • Two nights two-berth en-suite accommodation on board DFDS ship sailing from Newcastle to Ijmuiden, Amsterdam • Onboard entertainment including games, quizzes, live music, casino and disco • One excursion - Amsterdam • Travel throughout
DEPARTURES
SUPPLEMENTS
FERRY MEAL PACKAGE OPTION £58 PER PERSON
LIFT
WHAT’S INCLUDED
£67
Doncaster, Grimsby, Scunthorpe £16.00 per person for Holiday Insurance £58.00 meal package (includes 2 buffet dinners and 2 buffet breakfasts on board the ferry)
£67 £67 £67
Sat 8 Feb Fri 28 Feb Fri 27 Mar
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£139
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£25.00 single room £14.00 per person for Holiday Insurance
£139
27 Mar
the cotswolds CAREFULLY SELECTED HOTEL IN THE COVENTRY AREA
2 for 1 Bar (conditions apply)
Peak District & Buxton Market forget with a fabulous Take in a view you will never ional Park exploring Nat rict day out in the Peak Dist and Buxton. ll ewe Bak of ns the charming tow
WHAT’S INCLUDED • One excursion through the Peak District visiting Bakewell & Buxton Market • Travel throughout
DAY TRIP
DEPARTS SATURDAY
only
£15
DEPARTURES
Brigg, Cleethorpes, Grimsby, Scunthorpe
SUPPLEMENTS
£3.00 per person for Holiday Insurance
early bird & easter
• Three nights dinner, bed & breakfast • 2 for 1 bar (conditions apply) • Two excursions - 'Stratford-upon-Avon & Worcester' & The Cotswolds • Travel throughout
only
£15
28 Mar
Easter in Llandudno WHAT’S INCLUDED
EXCURSION
• Three nights dinner, bed & breakfast • One excursion • Time to explore the charming Victorian town of Llandudno • Entertainment • Travel throughout
NEW LORETTA HOTEL, LLANDUDNO
Betws-y-Coed, Llanberis & Caernarfon Full Day - we’ll travel to Betws-y-Coed through Snowdonia, a beautiful Victorian village before heading past Swallow Falls and Capel Curig to Llanberis at the foot of Snowdon. It’s then on to Caernarfon, with the beautiful River Seiont flowing through it, a mighty ancient castle and its rich Celtic history. Returning to Llandudno through Bethesda and along Conwy Bay.
LIFT
BOOK ONLINE
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£165
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
10 Apr
£165
DavidUrquhart.com
5
SHUC20.qxp_Layout 1 10/12/2019 12:33 Page 6
3 DAYS 2 NIGHTS
DEPARTS FRIDAY RETURNS SUNDAY
only
£152
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance £30.00 Festival Zone
£152
go racing & may bank holiday
3 Apr
to test Steeplechase’. With entry e your bets at the ‘World’s Grea ya enjo re, Be part of the action and plac sphe atmo the soak up plechase Enclosure), you can The Embankment (formerly Stee tests for racehorses and est bigg the of one h watc adrenalin rush as you thrilling day out and feel the famous Aintree Racecourse. way around two circuits of the riders as they negotiate their
FESTIVAL ZONE!
Upgrade for only
£30
per person
WHAT’S INCLUDED • Two nights dinner, bed & breakfast • One excursion to the Grand National including a ticket for The Embankment with a full race meeting, live bands, DJs and entertainment on throughout the day • Travel throughout
CAREFULLY SELECTED HOTEL After a great day out at the races, we’ll head back to our carefully selected hotel, where a warm welcome awaits you. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
Bank Holiday Blackpool Magic resort The original and best seaside be the will ys alwa and has l Blackpoo ay! nation’s favourite seaside holid ing us for rtain ente been has l kpoo Blac ctions generations, with a host of attra l Tower including three Piers, Blackpoo thing and Winter Gardens, there is some floss, head for everyone. Grab your candy yourself for the beach and fully immerse test brigh and in Britain’s biggest destination!
3 DAYS 2 NIGHTS
DEPARTS FRIDAY RETURNS SUNDAY
£1 Bar
only
£99
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENT
£9.00 per person for Holiday Insurance
22 May
£99
(conditions apply)
WHAT’S INCLUDED • • • • • • •
Two nights dinner, bed & breakfast One excursion £1 bar nightly 4pm - 10pm (conditions apply) Time to enjoy the bustling resort of Blackpool Bingo and entertainment nightly including DJ Time in Skipton on return journey Travel throughout
EXCURSION Southport - Full Day - miles of sandy beaches, an eclectic mix of arts, culture and fabulous shopping, Southport is the perfect choice. Explore the traditional Victorian seaside town including one of the oldest Iron Piers in the country, beautiful parks and gardens, a boating lake and plenty of unique shops and cafes to keep you entertained. So, whether you are looking for a relaxing beach break or a culture fix, Southport is the perfect spot to visit and you're sure to come back refreshed and with some great treasures you have found along the way.
HARLANDS HOTEL, BLACKPOOL This family run hotel is situated on the seafront on the Queens Promenade with views of the Irish Sea and Cumbrian Fells. Set within a great location to enjoy the highlights of Blackpool, the hotel has 20 bedrooms, a bar area and WiFi. There is a lift to all floors and bedrooms are traditionally decorated with: • En-suite facilities • Television with Freeview • Tea/coffee making facilities
6
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
LIFT
SHUC20.qxp_Layout 1 10/12/2019 12:33 Page 7
NEW for 2020
Longleat Safari Park
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including entry to Longleat Safari Park & free-flow tour of Longleat House • Travel throughout
ENTRY TO
longleat safari park & free-flow tour of longleat HOUSE
EXCURSIONS
DEPARTS FRIDAYS RETURNS MONDAYS
£229
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£25.00 single room £14.00 per person for Holiday Insurance
19 Jun 17 Jul
£229 £239
4 Sep
£235
BASINGSTOKE COUNTRY HOTEL & SPA, BASINGSTOKE Surrounded by woodland, this 121 bedroomed hotel is situated on the outskirts of Basingstoke with tranquil surroundings and landscaped courtyards. The hotel has WiFi and guests can relax in the heated indoor swimming pool, spa, sauna, steam room or gym. There is a lift to most floors and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities LIFT
The Royal Edinburgh Military Tattoo Edinburgh Military Tattoo for the hugely anticipated Royal 2020 welcomes the return of performance! The Edinburgh celebrate its 70th Anniversary another amazing year as we entertainment, all set r. A festival of music, dance and Tattoo is an event like no othe blend of Scottish pipe and Edinburgh Castle. A colourful against the iconic backdrop of world burst onto the the ss and performers from acro drum bands, highland dancers anniversary. This year 70th its e brat l performance to cele castle esplanade in a colourfu ue mix of military tradition er than ever before with a uniq promises to be bigger and bett will certainly stir all of r eyes and senses to a show that and global cultures. Open you ing. speechless - your seat is wait your emotions and leave you
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
£249
DEPARTURES
Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£14.00 single room £14.00 per person for Holiday Insurance
14 Aug
£249
WHAT’S INCLUDED • Three nights bed & breakfast including two dinners and one lunch • Two excursions including entry to the Royal Edinburgh Military Tattoo • Time in Edinburgh to enjoy the Festival • Travel throughout
only
thrills, frills & extras
Longleat Safari Park - Full Day - get set for a day of adventure as we head to the famous Longleat Safari Park to meet its residents! As featured in BBC's Animal Park, a visit to Longleat is a great experience and your chance to get up close and personal with the worlds most beautiful animals. From the king of the jungle to the cheeky little monkeys and the elegant Giraffes to the mighty Rhinos - there's no end to the variety at Longleat. What's more, with a free-flow tour of Longleat House, you'll gain insight into how Longleat came to be as it is today. Winchester - Full Day - we'll make our way to the city of Winchester to explore the medieval streets, visit the boutique shops within the city centre and admire the age old buildings including its stunning Great Hall. A fantastic day full of beautiful landscapes and stories to be told.
from only
4 DAYS 3 NIGHTS
INCLUDES
INCLUDES ENTRY TO
the royal edinburgh military tattoo
WILLOWBANK HOTEL, LARGS Close to a lapping sea and the rolling hills of Ayrshire, the family run HHH S.T.B. 33 bedroomed Willowbank Hotel offers holidaymakers comfort and easy access to both the seafront and Largs’ charming town centre. Inside, the hotel is warm and welcoming with friendly staff and the interior is finished to a very high standard throughout. There is no lift in the hotel however bedrooms are on the ground and first floor and all have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
7
SCOTTISH HIGHLIGHTS
SHUC20.qxp_Layout 1 10/12/2019 12:33 Page 8
The Hill House & Loch Lomond Cruise from only
£189 5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS ★
13 Apr
27 Apr 18 May 29 Jun 20 Jul 3 Aug ✦
31 Aug
21 Sep 5 Oct 12 Oct ★ Easter
£189 £189 £189 £199 £209 £219 £219 £219 £189 £189 ✦ Bank Holiday
Enjoy a trip to the stunning Cowal Peninsula and discover the fabulous scenery, great attractions and usual warm welcome from the ever popular Glenmorag Hotel! Dunoon is a beautiful Victorian seaside resort and a great base to explore Scotland's many hidden gems. Visit the fabulous Hill House designed by Charles Rennie Mackintosh, cruise on Loch Lomond and even visit the historic town of Inveraray with its majestic castle and ancient jail!
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to The Hill House and a cruise on Loch Lomond • £1.50 bar nightly (conditions apply) • Live entertainment on most nights • Travel throughout
INCLUDES entry to The hill house & a cruise on loch lomond
EXCURSIONS
£1.50 Bar
The Hill House & Helensburgh NEW - Full Day - overlooking the River Clyde, The (conditions apply) Hill House is universally regarded as Charles Rennie Mackintosh’s finest domestic creation. Mackintosh designed nearly everything inside The Hill House too, from the decorative schemes and the furniture to the fittings and contents, with his wife adding the finer touches. As part of a ten year conservation programme, the house is protected by 'the box' which incorporates walkways around and over the house, giving visitors a whole new experience. Afterwards, we’ll spend time in the Victorian seaside town of Helensburgh with its long promenade, a busy shopping centre and attractive parks to explore. Luss, Loch Lomond Shores & Cruise - Full Day - enjoy time in the pretty conservation village of Luss with its spectacular scenery before travelling to Loch Lomond Shores Visitor Centre where there is a mixture of retail and leisure experiences including the beautiful Birds of Prey Centre, the Sealife Centre, cafes and shops. Afterwards we travel to Balloch for a leisurely circular cruise on the ‘Bonnie Banks of Loch Lomond’, with breathtaking scenery including the magnificent Ben Lomond and the ruins of 12th century Lennox Castle. Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne.
GLENMORAG HOTEL, DUNOON DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
No single room supplement £8.00 per person for Clyde view £18.00 per person for Holiday Insurance
8
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. The 74 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. Relax in the cosy bar or there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities LIFT
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SHUC20.qxp_Layout 1 10/12/2019 12:33 Page 9
NEW for 2020
Shrewsbury River Cruise & Ludlow
WHAT’S INCLUDED
from only
3 DAYS 2 NIGHTS
• Two nights dinner, bed & breakfast • One excursion including a cruise on the River Severn • Time to enjoy Stoke-on-Trent on morning of departure • Entertainment • Travel throughout
VARIOUS DEPARTURE DAYS
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe £60.00 single room £9.00 per person for Holiday Insurance
SUPPLEMENTS
INCLUDES
£129 £129 £135 £139
Mon 1 Jun Fri 24 Jul Fri 11 Sep
a cruise on the river severn EXCURSION
BEST WESTERN HOTEL, STOKE-ON-TRENT This Best Western Hotel is set in a fantastic location and is a great base to explore Stoke-on-Trent from, with the theatres and bars just a short walk away. The hotel itself has great facilities, such as a heated indoor swimming pool, gym and spa facilities. There is a relaxing, beautifully decorated bar and a lift to all floors. All bedrooms have: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities
Central
LIFT
Location
Lakes Magic and an abundance of l lakes, world class attractions Magnificent mountains, beautifu must! Marvel at the lute abso an trip to the Lake District things to see and do make a dramatically towards District, where mountains cut unsurpassed beauty of the Lake nd the shops and art l birds fly overhead. Amble arou shimmering waters and beautifu y one of the enjo or s, one of the cosy pubs and cafe galleries, indulge yourself in ’s highest peaks! land Eng of p kdro inst the stunning bac charming boat trips - all set aga
WHAT’S INCLUDED • • • • •
3 DAYS 2 NIGHTS
DEPARTS FRIDAYS RETURNS SUNDAYS
£139
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£8.00 single room £9.00 per person for Holiday Insurance
12 Jun £139 24 Jul £139
Two nights dinner, bed & breakfast One excursion including a cruise on Ullswater Time in Whitehaven on the outward journey Time in Barnard Castle on return journey Travel throughout
only
town & country
Shrewsbury River Cruise & Ludlow - Full Day - cruising along the River Severn and exploring the lively market town of Ludlow. Hop on board the Sabrina and enjoy a leisurely circular cruise along the River Severn, taking in many of Shrewsbury’s highlights! Departing from Victoria Quay, we’ll sail past Shrewsbury Castle, The Boat House Inn and The Old Brewery - just to name a few! After a great morning, we’ll head to Ludlow to enjoy this fantastic market town famous for its food! Why not treat yourself to some lunch here and sample the fine local produce that this beautiful town has to offer!
11 Sep £139
INCLUDES
EXCURSION
a cruise on ullswater
Keswick & Ullswater Cruise - Full Day - journeying along past the stunning Bassenthwaite Lake, we’ll arrive in Keswick, a pretty market town offering a wide range of attractions from shops and restaurants to museums with a difference. In the afternoon we’ll head to Ullswater for a sail on England’s most beautiful lake, where green tree-covered hills slope towards plunging waters and beautiful birds swoop overhead.
SUMMERGROVE HALL, WHITEHAVEN Nestled amongst beautiful gardens on the outskirts of Whitehaven, Summergrove Halls offers a comfortable stay in modern accommodation. All rooms are located within three halls and have: • En-suite facilities • Television • WiFi • Hair dryer • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
9
SHUC20.qxp_Layout 1 10/12/2019 12:33 Page 10
NEW for 2020 Osborne House & Isle of Wight WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Three excursions including entry to Osborne House & a visit to Rosemary Vineyard with free tastings and guided tour • Time to explore the resort of Shanklin • Entertainment • Travel throughout
seaside holidays
EXCURSIONS
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
INCLUDES ENTRY TO
DEPARTURES
osborne house & A visit to rosemary vineyard with free tastings & guided tour
SUPPLEMENTS
from only
£249
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe £17.00 single room £18.00 per person for Holiday Insurance
17 Aug £259 21 Sep £249 Osborne House & Whippingham - Full Day - visit the stunning Osborne House, the grand holiday home of Queen Victoria. Be amazed by the Victorian opulence and lavish interiors as you wander from room to room taking in the private apartments, The Queen’s bedroom, the royal bathrooms and the pretty Swiss Cottage, especially built for the royal children. Afterwards, stroll through the delightful garden terraces with breathtaking views across the sea, finishing with a wander around the walled garden with its fruit trees, many planted by Prince Albert himself. We’ll visit the village of Whippingham in the afternoon. Bembridge, Ryde & Rosemary Vineyard - Full Day - delight in a scenic drive along the coast to Bembridge, a small seaside town full of beautiful houses and a busy little harbour. Afterwards it’s on to Ryde, the second largest town on the island with its miles of glorious golden sand, shallow coastal waters, bustling marina and beautiful gardens. We round off the day with a guided tour at Rosemary Vineyard followed by free wine tasting. Godshill & Brighstone - Half Day - the quintessential English village of Godshill has a delightful medieval church and a winding main street lined with traditional tearooms. Enjoy a traditional cream tea or wander the interesting range of shops offering local crafts and produce. We then head along the coast to the pretty village of Brighstone. MEDEHAMSTEDE HOTEL, SHANKLIN The 52 bedroomed Medehamstede Hotel offers a home-from-home on the Shanklin coast. Situated on the cliff top with attractive gardens and views of the sea, just a short walk from the town centre and the wonderfully quaint old town full of classic pubs and thatched cottages. The hotel has WiFi. There is no lift in the hotel, however bedrooms are available on the ground, first and second floors, featuring: • En-suite facilities • Television with Freeview • Tea/coffee making facilities
Central Location
Torquay & the English Riviera 5 DAYS 4 NIGHTS
WHAT’S INCLUDED • • • • •
DEPARTS MONDAYS RETURNS FRIDAYS
Four nights dinner, bed & breakfast Two excursions Time to explore the stylish resort of Torquay Entertainment nightly Travel throughout
DEPARTURES
SUPPLEMENTS
EXCURSIONS Shaldon & Teignmouth NEW - Full Day - Shaldon is a great little town full of winding lanes, thatched cottages and unique independent shops for you to wander and browse. Visit one of the delightful cafes and enjoy a coffee before heading to Teignmouth in the afternoon with its fine Georgian buildings, beautiful sandy beaches and great food. Dawlish & Sidmouth NEW - Full Day - first, we'll head to the traditional seaside town of Dawlish with its sandy beaches, traditional seaside attractions and a great mix of eateries. We'll head to Sidmouth in the afternoon where you can pop into the many friendly shops bursting with great gifts. If you’re craving something nice, why not pop into one of the lovely cafes and relax with a pot of tea and a cake after being out in the fresh sea air!
from only
£169
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe £17.00 single room £18.00 per person for Holiday Insurance
6 Apr £169 8 Jun £189 3 Aug £209
17 Aug £209 7 Sep £209
BURLINGTON HOTEL, TORQUAY This family run 55 bedroomed hotel is the perfect place to unwind. The hotel has a friendly bar, dance floor, games room and spacious dining room. There is no lift in the hotel, however bedrooms are on the ground, first and second floors. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Tea/coffee making facilities
10
BOOK BY PHONE
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SHUC20.qxp_Layout 1 10/12/2019 12:34 Page 11
Scarborough Magic WHAT’S INCLUDED
3 DAYS 2 NIGHTS
• • • •
Two nights dinner, bed & breakfast One excursion Entertainment Time to enjoy Scarborough on Sunday morning • Travel throughout
DEPARTS FRIDAYS RETURNS SUNDAYS
EXCURSION Whitby & North York Moors - Full Day - fall in love with Whitby, a charming little fishing town on the Yorkshire coast. A beautiful little town with fantastic history, charming tearooms and quirky shops to browse, Whitby is the ideal place to relax and take time out from the hustle and bustle. Admire the ruins of St Hilda's Abbey, uncover the stories of the famous Dracula and the 199 steps or simply enjoy the laid back charm of this quaint corner. We continue on through the North York Moors stopping at Goathland and Thornton-le-Dale.
from only
£99
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£8.00 single room £10.00 per person for sea view £9.00 per person for Holiday Insurance
17 Apr £99 15 May £99
26 Jun £105 16 Oct £99
Enjoy the stunning views across Scarborough's North Bay at this friendly 30 bedroomed hotel. This family owned hotel prides itself on its warm hospitality and is set in an elevated position on the cliff top within walking distance of Scarborough's bustling town centre. The hotel has WiFi and a cosy bar and lounge area offering uninterrupted views across the bay. The hotel also has entertainment and bingo. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television with Freeview • Tea/coffee making facilities LIFT
Weston-super-Mare & Bath WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Three excursions • Time to explore the traditional seaside resort of Weston-super-Mare • Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS Bath - Full Day - we're off to the one and only West Country city of Bath, with its abundance of Georgian architecture, brilliant historic gems and fantastic atmosphere. Sample some of the finest architectural sights in Europe, including Bath Abbey, the Royal Crescent, the Circus, Assembly Rooms and the famous Pulteney Bridge. Wells - Half Day - lose yourself in Wells as you explore its cobbled lanes, medieval market square and marvel at the commanding Cathedral which dominates the skyline. This special city - the smallest in England! - attracts visitors the world over and it's easy to see why! Glastonbury, Clarks Village Outlet & Street - Full Day - there's so much more to Glastonbury than music festivals and we can't wait to show you! Surrounded by myth, legend and history, Dark Age and Saxon remains excavated here suggest that it was once a Saxon fortress, or perhaps an early Christian hermitage. After discovering this ancient town, we will make our way to Street with time at the Clark's Village Outlet. With over 90 stores to browse and plenty of eateries, you are sure to find this unique shopping experience truly memorable.
from only
£229
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENTS
£17.00 single room £18.00 per person for Holiday Insurance
1 Jun £239 10 Aug £239
5 Oct
seaside holidays
BOSTON HOTEL, SCARBOROUGH
£229
MIDLAND HOTEL, WESTON-SUPER-MARE Offering spectacular views across the sandy bay, at this 27 bedroomed beach front Midland Hotel you can sip a drink in the bar, head out on the Promenade or sample the fun at the many Central attractions nearby, from the Winter Gardens to the Grand Pier. The hotel has WiFi, a lift to all floors and bedrooms have: LIFT Location • En-suite facilities • Television • Tea/coffee making facilities
BOOK ONLINE
DavidUrquhart.com
11
SHUC20.qxp_Layout 1 10/12/2019 12:34 Page 12
Eastbourne & Carr Taylor Vineyard WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Three excursions including entry to the Carr Taylor Vineyard with guided tour and tastings • Tea or coffee and cake at Carr Taylor Vineyard • Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES
SUPPLEMENTS
seaside holidays
EXCURSIONS South Downs & Carr Taylor Vineyard NEW - Full Day - we'll make our way through the stunning South Downs, stopping in the charming town of Lewes, full of antique shops and cosy cafes. After a great morning, we'll head to the exquisite Carr Taylor Vineyard in East Sussex to enjoy a guided tour, discover the secrets of wine-making and even sample some of the produce. Your guide will also entertain you with a brief history of English wine, take you to see the vats and presses as well as the bottling room to see the machinery. Brighton - Full Day - journey along the coast with us to reach this beloved English seaside town; full of happening places and excellent heritage to delight all ages. Visit the antique shops, check out the ornate Brighton Pavilion, wander its charming harbour or simply fall in love with the beautiful parks and gardens that make Brighton so special. Rye - Half Day - to the ancient port of Rye. Thursday is market day so enjoy wandering around the market with plenty of stalls to browse.
27 Apr 8 Jun 3 Aug
£205
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe £17.00 single room £18.00 per person for Holiday Insurance
£209 £225 £225
24 Aug £235 21 Sep £219 19 Oct £205
INCLUDES entry to the carr taylor vineyard with guided tour & tastings
GLASTONBURY HOTEL, EASTBOURNE Delight in sunny Eastbourne with a stay in this privately owned 63 bedroomed hotel nestled right on the seafront with views over the English Channel. You’ll be well placed for beautiful scenery, fantastic theatre and wonderful local attractions. Inside, the hotel has WiFi and a lift to all floors and all bedrooms have: • En-suite facilities • Television with Freeview • Tea/coffee LIFT making facilities
Great Yarmouth & the Norfolk Broads WHAT’S INCLUDED
4 DAYS 3 NIGHTS
• Three nights dinner, bed & breakfast • Two excursions including a cruise on the Norfolk Broads • Time to enjoy the bustling seaside resort of Great Yarmouth • Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS DEPARTURES
SUPPLEMENTS
EXCURSIONS Norfolk Broads Cruise & Springfields Shopping Outlet NEW - Full Day - today we sail the River Bure around the Wroxham Broads followed by a trip to Springfields Shopping Outlet and Festival Gardens. Medieval bridges, ancient churches, cream teas and English wildlife at its finest. Beyond Great Yarmouth’s historic port we’ll find the protected wetlands of the Broads National Park. Step aboard the river cruiser as we sail the River Bure around the Wroxham Broads. After a leisurely cruise, we’ll head for the fantastic Springfields Shopping Outlet with over 50 designer brands and the impressive Festival Gardens where you are free to wander and explore. Holt - Half Day - enjoy a few hours wandering around this quirky little town with its hidden lanes and yards with endless courtyard tearooms, gift shops and galleries. Holt is a great little town if you're looking for something different and full of interest.
24 Apr 26 Jun
A lovely 45 bedroomed family run hotel situated in a quiet area of the English seaside resort of Great Yarmouth. The Hotel Victoria has an outdoor swimming pool which can be used in season and there is also WiFi available. There is a lift to all floors and bedrooms feature: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities
BOOK BY PHONE
from only
£165
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe £14.00 single room £14.00 per person for Holiday Insurance
£165 £189
11 Sep
£189
INCLUDES a cruise on the norfolk broads
HOTEL VICTORIA, GREAT YARMOUTH
12
from only
LIFT
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SHUC20.qxp_Layout 1 10/12/2019 12:35 Page 13
Your Number one choice for Quality and Outstanding value.
When you book 10-19
FREE Place When you book 20-34
3
2
FREE Places
FREE Places
When you book 35-40
When you book 41-49
4
FREE Places When you book 50+
Let David Urquhart Travel look after your group. Whether it’s a family gathering, club or organisation get-together – contact us and let us take care of your group holiday from beginning to end.
GROUP BOOKINGS
½ 1
Price Place
We believe in the personal touch, so you will have a local number to call us and a direct email for the group sales agent looking after you. Don’t think your group is big enough? We can still look at specific pick up points and discounts for groups of 10 or more. If you don’t see what you need, please call us to ask. From destinations stretching across the UK, Europe and Ireland the choice is yours! • No hassle, stress free group booking process • Dedicated contact for your booking
• Easy payment terms - flexible payment arrangements to suit your group
• Direct pick up and drop off at your own group location of choice
• Meet & greet service to discuss group requirements and finalise arrangements
• Easy payment methods - card via phone, cheque or bank transfer
• For local groups - deposit and payment collection at group venue
Contact us and we can talk over your needs. CALL THE GROUP BOOKINGS TEAM NOW ON
EMAIL US AT
08442 43 00 43
groups@davidurquhart.com
DavidUrquhart.com
*Supplements and holiday insurance premium as appropriate, are charged in full for all persons booked. Group booking discounts cannot be used in conjunction with any other special offer. Group booking discount cannot be used on day trips or holidays with inclusive tickets for third party events or attractions. Group booking discount is applicable to groups who are travelling together on the same coach and on the same date. The discount will be applied when the final balance is being paid, this must be paid in one transaction.
VISIT US ONLINE
13
SHUC20.qxp_Layout 1 10/12/2019 12:36 Page 14
Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is issued (this can be issued in person, via email or post.
Payment
coach holidays booking conditions
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit/Credit Cards and bank transfer are all acceptable forms of payment unless booked within seven days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. There are no fees charged for any payments made by debit card or credit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Charges applicable to bookings without David Urquhart Insurance More than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure
Full Holiday Price
Cancellation Charges applicable to bookings with David Urquhart Insurance More than 28 days before departure date Loss of Deposit 28 days - Day of Departure
You can submit a claim to your insurance company - ERV - for reimbursement of up to 100% of the Holiday cost less the applicable policy excess (terms and conditions apply)
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 20). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate
14
BOOK BY PHONE
alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract. The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 21 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. From time to time, you may find that prices are reduced for “Last Minute” offers or special deals, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the "Changes by us" section (above) and, where appropriate, seek compensation. Please note that any price variation will not be automatically notified to you if your booking is already made, we reserve the right to reduce prices when necessary to increase the level of passengers on tours, without offering a refund for earlier bookings.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking (including E-Cigarettes etc.) and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us and (c) for us altering the price of a tour in the event to increase the number of people on the tour to reach the required minimum and therefore prevent (a).
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer pre-payments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SHUC20.qxp_Layout 1 10/12/2019 12:36 Page 15
Your Information
Meals en-route
Where possible we would like to send your holiday correspondence via email, please ensure we have the correct email address for you to allow us to send any accurate information and updates regarding your holiday.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Tickets Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side Front Seats
A
B
C
Front Seats
D
E
F
R e a r
Driver
Luggage Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board Smoking (including E-Cigarettes) and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Itinerary Programme & Excursions Your tour driver will notify you of the intended schedule during your holiday programme, this normally includes a notice at hotel reception. When out on excursions, please listen carefully to your driver for the intended departure times and locations. If you misplace the information whilst out, please contact us on the number included within your departure information and we can assist you. Please note that if you are not at the specified details notified to you, we have a duty to other passengers and the coach will be released, Unfortunately we cannot be responsible for your own arrangements back to the hotel/excursion.
Customer Reviews We are currently in the process of moving our traditional customer satisfaction cards to a more eco-friendly method online, in the meantime if you would like to send us a review of your holiday (including your hotel accommodation, excursions, driver, coach, pick up detail, journey detail or any other service related issues) please do not hesitate to send this to us at the address listed or one of our customer service email addresses.
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
HOLIDAY INSURANCE A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged by Wrightsure Services (Hampshire) Limited and is underwritten by ERV (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt fur Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Conduct Authority (FCA – www.fca.gov.uk) to undertake insurance business in the UK. Should You wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking Your holiday. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who are travelling to countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, on the proviso that they are able to comply with the health conditions as detailed. Subject to the terms, conditions and maximum specified claim limits. IMPORTANT.
HEALTH CONDITIONS It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment. Protecting your information We will only use your personal details in line with our Privacy Notice. This can be found on our website or is available in hard copy format upon request and you should read this carefully and contact us immediately if you have any queries. Your personal information includes all of the details you have given us to process your insurance policy (we will not ask for more information than is necessary). We may share your data with Third Parties for the provision and ongoing performance of your insurance policy. Your data may be transferred outside the UK. All of the personal information you supply to us will be handled strictly in accordance with the applicable Data Protection regulations and legislation. Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents.
We will not provide You with advice about the suitability of this product for Your individual needs but will be happy to provide You with factual information.
David Urquhart (Travel) Limited are an Appointed Representative of Wrightsure Services (Hampshire) Limited who are authorised and regulated by the Financial Conduct Authority. (Their firm reference is 311394).
We summarise below the details of the insurance cover provided which also includes Mayday Assist 24 hour’s Medical Emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with Your confirmation of booking. In any event You may ask for a specimen copy of the Policy Wording before booking should You wish to examine this in advance.
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
POLICY EXCESS 3 days NIL. For holidays over 3 days Loss of Deposit excess £15.00 each and every loss. For holidays over 3 days excess £50.00 each and every loss for Cancellation, Curtailment and Holidays Abandonment. Medical and Other Expenses, Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £35.00 each and every incident per Insured Person. COVER
SUM INSURED UP TO
Cancellation
£3,000
Missed Departure / Travel Delay
£300 / £100
Personal Accident
£15,000
Medical and other Expenses including Curtailment
£2,000,000
Additional Travelling Expenses – United Kingdom
£1,500
Medical Inconvenience Benefit
£500 (£15 per 24 hours)
Personal Property / Loss of Passport
£1,500 / £200
Personal Liability
£2,000,000
Delayed Baggage
£100
Legal Expenses
£25,000
14 day refund
Insurance Premium
BOOK ONLINE
general information & insurance
Pavement Side
Return Journey
PREMIUM MUST BE PAID AT THE TIME OF BOOKING and includes Insurance Premium Tax at 20%
UK including Isle of Man 1 day 2 to 3 days 4 days 5 days 6 days and over
£3.00 per person £9.00 per person £14.00 per person £18.00 per person £20.00 per person
Continental including Jersey 2 to 3 days 4 days 5 days 6 to 8 days
£16.00 per person £21.00 per person £26.00 per person £30.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£20.00 per person £22.00 per person £24.00 per person
Annual Insurance for David Urquhart Travel Coach Holiday Annual insurance for our UK & Isle of Man coach holidays
£31.00 per person Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
DavidUrquhart.com
£41.00 per person
15
A DAVID URQUHART TRAVEL FAVOURITE
SHUC20.qxp_Layout 1 10/12/2019 12:36 Page 16
Summer Cabaret Cruise cruise from Hull to se ship for a sparkling cabaret Step aboard the Marco Polo crui astic cabaret entertainment. ce the night away to some fant Newcastle as we sing and dan tail in the Captain's Club cock a in l and perhaps indulge Enjoy a delicious five course mea t. Don't miss this fantastic night of dazzling entertainmen before taking your seat for a cruise! up the good life on this fantastic offer to kick back, relax and soak
WHAT’S INCLUDED • One night five course dinner, bed & buffet breakfast • Extensive night time cabaret entertainment and disco • Sailing from Hull to Newcastle aboard the Marco Polo cruise ship • Travel throughout
A GREAT WAY TO EXPERIENCE A CRUISE
2 DAYS 1 NIGHT
DEPARTS SATURDAY RETURNS SUNDAY
only
£99
DEPARTURES
Brigg, Cleethorpes, Doncaster, Grimsby, Immingham, Scunthorpe
SUPPLEMENT
£9.00 per person Holiday Insurance
✦
29 Aug
£99 ✦ Bank Holiday
MARCO POLO CRUISE SHIP The Marco Polo cruise ship combines comfortable surroundings, a stylish interior and a fantastic range of on board facilities. There is a selection of lounge areas including the theatre style lounge for sparkling entertainment. With a shopping arcade, cards room and internet cafe all on board, you’ll be spoilt for choice! What's more, you can enjoy the leisure facilities on board which include an outdoor swimming pool on deck as well as relaxing whirlpools where you can sit back and take in the view. All cabins have air conditioning, are tastefully decorated, comfortable and feature twin side by side beds LIFT with: • En-suite facilities • Flat screen television • Hair dryer
DavidUrquhart.com ✆08448 717 717 Book online
24 hours a day, 7 days a week, 365 days a year!
Call our booking and enquiry line
Monday - Friday 8:30am - 6:45pm Saturday 8:30am - 3:45pm Sunday 10:00am - 3:45pm
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
SHUC20
Calls cost 7p per minute plus your phone company's access charge.
Pic Caption