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Wonderful World of The
DEPARTURES FROM SOUTH WALES • Bridgend • Cardiff • Cardiff West Services • Cardiff Gate Services • Llanelli • Neath • Newport • Magor Services • Port Talbot • Sarn Services • Swansea
33 Years AND STILL
GROWING STRONG
6 1 0 2 S Y A D I L O H e for Valu g n i d n a t s t Ou idays l o H h c a o Money C
DavidUrquhart.com ✆08448 717 717 WE SELL DIRECT… YOU ENJOY THE SAVINGS • BOOK BY PHONE FROM THE COMFORT OF YOUR HOME
Full details of booking conditions, any supplements, insurance and other information is available on request from our office. David Urquhart Travel comply with government regulations to protect customer funds.
CODE SWUC16
Calls cost 7p per minute plus your phone company's access charge.
SWUC16_Layout 1 08/12/2015 15:16 Page 2
SOUTH WALES HOLIDAYS IN THIS BROCHURE DEPART FROM… • Bridgend • Cardiff • Cardiff West Services • Cardiff Gate Services • Llanelli • Neath • Newport • Magor Services • Port Talbot • Sarn Services • Swansea
PEACE OF MIND
MULTI-TOUR BOOKING DISCOUNT
SAVE
Book two or more different holidays† at the same time from this or any of our 2016 Coach Holiday brochures and you will be entitled to £5 per person discount for each holiday booked.
£5
PER PERSON PER HOLIDAY
†
Excludes Day Trips and Mystery Breaks.
BIG VALUE BREAKS Big value holidays, bursting with fun at simply amazing prices. If you want a break without breaking the bank, then these are the perfect answer!
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and comply with government regulations to protect customer funds.
LOCAL DEPARTURE POINTS For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.*
GUARANTEE THE FRONT SEAT FOR ONLY
£10
(subject to availability)
TRAVEL IN STYLE AND COMFORT
Thirty-three years on and our aims of offering fantastic, low price, hassle-free holidays departing directly from your local area are as true today as they’ve ever been.
WARM WELCOME Look out for our WARM WELCOME award. Offering excellent food, friendliness and efficiency of staff you’ll be sure of a treat at these hotels.
RM WEA LCOME W
EXCURSIONS AND ENTERTAINMENT
We offer quality touring coaches, all with experienced, friendly drivers, reclining seats, panoramic windows and seat belts. Most offer an onboard toilet and air conditioning.
HART HOTELS Book a holiday in one of our own hotels in great locations and benefit from our exclusively low prices. Look out for the Hart Hotels logo!
Nearly all of our holidays include exciting excursions and many also have a programme of evening entertainment for your enjoyment. Look out for the logo…
Your holiday begins from the moment you board your coach!
* From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check with your booking conditions.
DavidUrquhart.com ✆08448 Book online
24 hours a day, 7 days a week, 365 days a year!
Call our booking and enquiry line Monday - Friday 8:30am - 8:45pm Saturday 8:30am - 6:00 pm Sunday 10:00am - 6:00pm
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
2
A DEPOSIT OF £30 PER PERSON SECURES YOUR BOOKING For Last Minute bookings, FULL PAYMENT must be made at time of booking.
717 717
Calls cost 7p per minute plus your phone company's access charge.
NO
CREDIT CARD CHARGES ON INITIAL PAYMENT
SWUC16_Layout 1 08/12/2015 15:16 Page 3
Returning for another jam-packed performance, Strictly Come Dancing Live features all the must-haves from the hugely popular BBC1 TV series. With a first class line up featuring Craig, Len & Bruno - don't miss the stunning costumes, outspoken judges and dazzling dances from your favourite celebrity contestants and some brand new routines courtesy of the ever-popular professional dancers. A must-see show that is sure to bring a smile to your face - with so many celebrities to choose from, who will be your favourite this year?
WHAT’S INCLUDED
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
AVAILABLE ON REQUEST:
Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
£126
23 Jan
INCLUDES
TICKET FOR STRICTLY COME DANCING
IT’S A TEN FROM LEN!
★★★★★★★
SUPPLEMENTS
No single room supplement £8.00 per person for sea view £17.00 per person for Holiday Insurance
14 Mar £157 4 Apr £164
GLENMORAG HOTEL, DUNOON
WHAT’S INCLUDED • • • • •
Four nights dinner, bed & breakfast Three excursions £1.50 bar nightly (conditions apply) Nightly entertainment Travel throughout
ENTERTAINMENT Monday - Magic Moments - ‘Sounds from the 60’s’ Tuesday - Tribute to ‘Frank Sinatra & Dean Martin’ Wednesday - ‘Songs from the Musicals’ Thursday - Scottish themed party night with dancing
Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne. Oban - Full Day - we’ll travel past sprawling Loch Awe, before arriving at the principal town of Argyll. Returning to the hotel, we’ll pass through stunning Glendaruel. Loch Lomond - Full Day - join us for a scenic trip round the Bonnie Banks of Loch Lomond and soak up the beautiful scenery. LIVE
MUSIC
Blackpool Weekend Madness WHAT’S INCLUDED Three nights dinner, bed & breakfast One excursion Entertainment Travel throughout
WE ❤
BLACKPOOL
GEORGIAN HOLLIES HOTEL, BLACKPOOL The Georgian Hollies Hotel has a fantastic location in Blackpool, situated close to all the attractions including the Winter Gardens and Blackpool Tower. There is a lift to most floors, and all bedrooms have: • En-suite facilities • Television • Radio • Tea/coffee making facilities RM WEA LCOME W
(Conditions Apply)
EXCURSIONS
RM WEA LCOME
Set in an elevated spot overlooking the breathtaking Firth of Clyde, it’s a perfect place to laze and gaze the days away. Traditionally decorated, the hotel has a lift to all floors and bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
• • • •
£1.50 Bar
£139 Scottish Cabaret Break
Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
£139 £149
Llanelli 0700 Swansea 0730 Neath 0750 Port Talbot 0810 Bridgend 0840 Cardiff 0925 Newport 1000
from
AVAILABLE ON REQUEST:
1 Feb 29 Feb
Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday. The hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
£126
DEPARTURES
CAREFULLY SELECTED HOTEL IN THE COVENTRY AREA
Llanelli 0600 Swansea 0630 Neath 0650 Port Talbot 0710 Bridgend 0740 Cardiff 0825 Newport 0900
DEPARTURES
DEPARTS SATURDAY RETURNS SUNDAY
only
EARLY BIRD
• One night dinner, bed & breakfast • Ticket for Strictly Come Dancing at the Barclaycard Arena, Birmingham • Time to explore Coventry on Sunday morning • Travel throughout
2 DAYS 1 NIGHT
EXCURSION Liverpool - Full Day - a World Heritage Site boasting over 1,500 listed buildings, not to mention the fantastic shopping development Liverpool One, the city of Liverpool has a lot to see! The coach will take you to the historic Albert Dock complex, housing an impressive number of visitor attractions, museums, galleries and the fab “Beatles Story”. You can also take a ferry across the Mersey or visit the historic city centre. Whatever takes your fancy!
W
4 DAYS 3 NIGHTS DEPARTS FRIDAYS RETURNS MONDAYS
from only
£89
DEPARTURES
Llanelli 0800 Swansea 0830 Neath 0850 Port Talbot 0910 Bridgend 0940 Cardiff 1025 Newport 1100
AVAILABLE ON REQUEST:
Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
29 Jan 19 Feb 4 Mar
£89 £94 £99
Ask about our
BLACKPOOL BOOSTERS! BOOST YOUR BREAK WITH BLACKPOOL’S TOP ATTRACTIONS AT UNBEATABLE PRICES!
★★ BLACKPOOL TRAVELCARD NOW AVAILABLE ★★
OR SIMPLY BOOK ONLINE AT
Blackpool
DavidUrquhart.com
3
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Spring Break - Sand Bay EXCURSIONS
EARLY BIRD & EASTER
WHAT’S INCLUDED • Four nights 3 course self service buffet dinner, bed & full breakfast • Two excursions • Half price bar on one night (conditions apply) HALF • Nightly evening cabaret PRICE entertainment BAR • Daytime activities on one night (Conditions • Travel throughout Apply)
BRITANNIA PONTINS SAND BAY HOLIDAY VILLAGE, JUST WESTON-SUPER-MARE
FOR ADULTS
4 DAYS 3 NIGHTS DEPARTS FRIDAY RETURNS MONDAY DEPARTURES
only
£129
Llanelli 0900 Swansea 0930 Neath 0950 Port Talbot 1010 Bridgend 1040 Cardiff 1125 Newport 1200
AVAILABLE ON REQUEST:
Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
25 Mar
£129
Mendip Hills & Cheddar - Full Day - explore the great outdoors and clean fresh air as we journey to the beautiful Mendip Hills; an Area of Outstanding Natural Beauty with rugged landscapes and views over lush green countryside! We'll then explore Wells, a charming cathedral city with its Bishops Palace and ancient founts. Finally, we'll stop at Cheddar, famous for its dramatic gorges and hidden caves. Burnham-on-Sea & Minehead - Full Day first to Burnham-on-Sea, where you can check out the wildlife park, have a go on the amusements or do a bit of shopping. Then on to Minehead, a beautiful sandy beach resort with a rolling green hills backdrop.
Three nights dinner, bed & breakfast One excursion Entertainment Travel throughout
ASHLEY COURT HOTEL, TORQUAY A family run hotel in the heart of Torquay, the Ashley Court Hotel is the perfect choice. Situated close to the golden beaches and town centre, you can easily explore this charming seaside town. With an outdoor heated pool (in season) your sure to feel relaxed. Spend time in the games room or simply retreat to your pleasantly decorated bedroom. There is a lift to most floors and bedrooms have: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
4
£125
DEPARTURES
Bridgend, Cardiff, Cardiff Gate Services, Cardiff West Services, Llanelli, Magor Services, Neath, Newport, Port Talbot, Sarn Park Services, Swansea
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
£125
29 Feb Experience the Great British seaside with Pontins - one of the great names in providing budget priced holidays and great value for money.
• Three nights dinner, bed & breakfast • Two excursions • Travel throughout
CAREFULLY SELECTED HOTEL Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday. The hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
EXCURSION
EASTER CRACKER!
EXCURSIONS
WHAT’S INCLUDED
Stratford-upon-Avon & Worcester - Full Day - together we’ll journey to Shakespeare’s birthplace, stunning Stratford-upon-Avon, with the chance to visit his famous cottage (at your own expense) and experience what life was like for our famous playwright and poet. Afterwards, we’ll travel to the ancient city of Worcester. Cotswolds - Full Day - we’ll head to the picture postcard market town of Moreton-in-Marsh, where you can wander the high street, marvelling at the 18th century inns and houses. Onwards to Stow-on-the-Wold where we’ll wander the majestic market square before heading to the historic village of Broadway with time to look around.
EASTER
4 DAYS 3 NIGHTS
CRACKER!
DEPARTS FRIDAY RETURNS MONDAY
Easter in Torquay • • • •
DEPARTS MONDAY RETURNS FRIDAY
only
Easter in the Cotswolds
Cotswolds
WHAT’S INCLUDED
5 DAYS 4 NIGHTS
Totnes & Brixham - Full Day - visiting these delightful Devon towns, with cobbled streets and quaint houses. First to the charming little market town of Totnes. After time to explore we move on to Brixham, an ancient land of smugglers and pirates with a busy jostling harbour, filled with yachts’ and pretty little fishing boats, as well as a replica of Sir Francis Drake’s iconic ship, the Golden Hind.
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
only
£139
DEPARTURES
Llanelli 0800 Swansea 0830 Neath 0850 Port Talbot 0910 Bridgend 0940 Cardiff 1025 Newport 1100
AVAILABLE ON REQUEST:
Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
25 Mar
£139
Torquay
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Grand National
GO TO THE
RACES
WHAT’S INCLUDED
only
3 DAYS 2 NIGHTS DEPARTS FRIDAY RETURNS SUNDAY
£139
Bridgend, Cardiff, Cardiff Gate Services, DEPARTURES Cardiff West Services, Llanelli, Magor Services, Neath,
Newport, Port Talbot, Sarn Park Services, Swansea
• Two nights dinner, bed & breakfast • One excursion to the Grand National (ticket to the Steeplechase Area included) • Travel throughout
HAVE A PUNT!
CAREFULLY SELECTED HOTEL
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance £30.00 Tattersalls Upgrade
£139
8 Apr
After a great day out at the races, we’ll head back to our carefully selected hotel, where a warm welcome awaits you. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
UPGRADE TO
TATTERSALLS
THRILLS, FRILLS & EXTRAS
See the world’s greatest horse race up close for yourself! One of the UK's most iconic events, the nail-biting Grand National is a sporting institution that stops the nation - and we’re all going! This is your chance to experience the thrills of Aintree from the heart of the action. With access to the Steeplechase Enclosure, you’re in for a treat.
INCLUDES TICKET FOR THE
£30 PER PERSON
STEEPLECHASE AREA
★★★★★★★
★★★★★★★
The Royal Edinburgh Military Tattoo Military Tattoo
only
4 DAYS 3 NIGHTS DEPARTS FRIDAY RETURNS MONDAY
£209
Bridgend, Cardiff, Cardiff Gate Services, DEPARTURES Cardiff West Services, Llanelli, Magor Services, Neath,
Newport, Port Talbot, Sarn Park Services, Swansea SUPPLEMENTS
26✦ Aug ENJOY THE FESTIVAL
£13.00 single room £13.00 per person for Holiday Insurance
✦ Bank Holiday
£209
Edinburgh Festival
Edinburgh buzzes with excitement as music, heritage and culture take centre stage at The Royal Military Tattoo, the highlight of the Edinburgh Festival. Edinburgh’s cobbled streets come alive with street performers, pavement artists and live music hits you at every corner. After time to soak up the atmosphere, enjoy an unforgettable night of ceremony, theatre, dance and massed pipes from home grown artists, as well as international acts, all finished off with a magnificent fireworks display (weather permitting) held high above the iconic castle.
WHAT’S INCLUDED • Three nights bed and breakfast including two dinners and one lunch • Two excursions including entry to the Edinburgh Military Tattoo & a day visiting ‘St Boswells, Jedburgh & Kelso’ • Time in Edinburgh to enjoy the Festival INCLUDES ENTRY TO • Entertainment • Travel throughout THE ROYAL
GEORGE & ABBOTSFORD HOTEL, MELROSE
EDINBURGH MILITARY TATTOO ★★★★★★★
Discover the beauty of the borderlands in this family owned hotel. Set in a historic building in the heart of the stunning border town of Melrose. There is no lift in the hotel however most bedrooms are on the first floor and are traditionally decorated, featuring: • En-suite facilities • Television • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
5
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Llandudno, Snowdonia & Portmeirion SEASIDE HOLIDAYS
A gorgeous promenade to stroll down, a sprawling fun-filled pier and a host of attractions to delight in. Discover Britain’s only cable hauled tramway and the UK’s longest passenger cable car. All this in the shadow of spectacular Snowdonia. Cymru am byth!
WHAT’S INCLUDED
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Two excursions including entry to Portmeirion with a guided walking tour INCLUDES ENTRY TO PORTMEIRION • Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
WITH A GUIDED WALKING TOUR
EXCURSIONS
Portmeirion
Caernarfon, Porthmadog & Betws-y-Coed - Full Day - explore some of the most historic and picturesque towns in Wales.
AVAILABLE ON REQUEST: SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
14 Mar £169 18 Apr £179 6 Jun £189 27 Jun £199
RM WEA LCOME
SEACLYFFE HOTEL, LLANDUDNO
W
Nestled in the shadow of the stunning Great Orme sits this welcoming, family-run hotel in the heart of Llandudno. From here, it’s just a short walk from the beautiful beach and the Great Orme with its cable hauled tramway. Inside, the hotel is well decorated and there are a number of first floor bedrooms available, featuring: • En-suite facilities • Television • Tea/coffee making facilities
£169
Llanelli 0800 Swansea 0830 Neath 0850 Port Talbot 0910 Bridgend 0940 Cardiff 1025 Newport 1100 Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
DEPARTURES
★★★★★★★
Portmeirion - Full Day - discover the surreal architecture of the village used in the cult 60’s TV show ‘The Prisoner’. Designed by Sir Clough Williams-Ellis, with clapboard houses, stunning coastal views and gorgeous old churches, peppered with beautiful gardens.
from only
22 Aug £209 19 Sep £199 10 Oct £189
Scarborough & Yorkshire Scarborough
from only
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES
Llanelli 0630 Swansea 0700 Neath 0720 Port Talbot 0740 Bridgend 0810 Cardiff 0855 Newport 0930
AVAILABLE ON REQUEST:
Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
9 May 30✦ May 27 Jun 29✦ Aug
6
£175
£175 £179 £189 £199
3 Oct 24 Oct
£179 £175 ✦ Bank Holiday
Scarborough, Britain’s first seaside resort, has been welcoming visitors for over 360 years and when you visit it’s not hard to see why.
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Two excursions Entertainment Travel throughout
EXCURSIONS
Whitby
York - Full Day - a beautiful medley of cobbled streets, romantic atmosphere and fantastic history that pulls you in from the moment you arrive. Visit the iconic cultural and religious building that is York Minster (at your own expense), with its roots in the 7th Century! Whitby - Full Day - a little town with fantastic history, charming tearooms and quirky shops to browse, Whitby is the ideal place to relax and take time out from the hustle and bustle.
BOSTON HOTEL, SCARBOROUGH
RM WEA LCOME W
Enjoy Scarborough at this elevated hotel, offering fantastic views of the sandy shores and deep blue sea of the North Bay. There is a lift to all floors. Bedrooms have a traditional English feel, with: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Isle of Wight Explorer Sprawling golden sands for miles, historic buildings and a warm welcome, the Isle of Wight has been a top pick for generations for a reason.
NEW!
• Four nights dinner, bed & breakfast • Three excursions including a visit to Rosemary Vineyard with free tastings and guided tour INCLUDES A VISIT TO ROSEMARY VINEYARD • Entertainment • Travel throughout WITH FREE TASTINGS & GUIDED TOUR
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
from only
£159
Ventnor, Brighstone & the Needles Park - Full Day - meandering along the south coast of the island and visiting its traditional seaside towns and villages as well as the new Needles Park.
AVAILABLE ON REQUEST:
Llanelli 0700 Swansea 0730 Neath 0750 Port Talbot 0810 Bridgend 0840 Cardiff 0925 Newport 1000 Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
Newport, Cowes & Rosemary Vineyard - Full Day - exploring the highlights of the island from the Isle of Wight’s principle town to a guided tour of the vineyards.
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
EXCURSIONS
★★★★★★★
Carisbrooke & Yarmouth - Half Day - to the delightful villages with a mix of medieval history and stunning coastal views. RM WEA LCOME
CYGNET HOTEL, SANDOWN
W
Guests at the Cygnet Hotel have plenty to smile about - from lazy days to unwinding in the Heated Indoor Swimming Pool. Rooms are tastefully decorated with colourful finishing touches, and there is a lift to all floors: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities
DEPARTURES
7 Mar £159 28★ Mar £169 25 Jul £179
12 Sep 17 Oct
£185 £169
SEASIDE HOLIDAYS
EXCURSIONS FOR 2016
WHAT’S INCLUDED
Sandown
★ Easter
Torquay Weekend One of the UK’s top tourist destinations since the Victorian period, the stylish resort of Torquay sits at the heart of the English Riviera.
Torquay
from only
4 DAYS 3 NIGHTS DEPARTS FRIDAYS RETURNS MONDAYS
£119
AVAILABLE ON REQUEST:
Llanelli 0800 Swansea 0830 Neath 0850 Port Talbot 0910 Bridgend 0940 Cardiff 1025 Newport 1100 Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
DEPARTURES
29✦ Apr £119 3 Jun £129 22 Jul £139
9 Sep £139 28 Oct £119 ✦ Bank Holiday
OR SIMPLY BOOK ONLINE AT
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • One excursion • Entertainment • Travel throughout
DEVON
DELIGHT
EXCURSION Totnes & Brixham - Full Day - first to the charming little market town of Totnes, wander the River Dart trail, visit Totnes Castle or browse the Elizabethan market (in season). After time to explore we move on to Brixham, an ancient land of smugglers and pirates with a busy jostling harbour.
Brixham
ASHLEY COURT HOTEL, TORQUAY A family run hotel in the heart of Torquay, the Ashley Court is the perfect choice. Situated close to the golden beaches and town centre, you can easily explore this charming seaside town. With an outdoor heated pool (in season) your sure to feel relaxed. Spend time in the games room or simply retreat to your pleasantly decorated bedroom. There is a lift to most floors and bedrooms have: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
DavidUrquhart.com
7
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Eastbourne & Brighton SEASIDE HOLIDAYS
Packed with great sights and fun activities on the sunny south coast, Eastbourne makes the ideal destination for a holiday.
WHAT’S INCLUDED
SOUTH COAST
Eastbourne
SENSATION
from
5 DAYS 4 NIGHTS
• Four nights dinner, bed & breakfast • Two excursions • Entertainment • Travel throughout
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS Brighton - Full Day - journey along the coast with us to reach this beloved English seaside town; full of happening places and excellent heritage to delight all ages. Visit the antique shops, check out the ornate Brighton Pavilion, wander its charming harbour or simply fall in love with the charming parks and gardens that make Brighton so special.
Llanelli 0730 Swansea 0800 Neath 0820 Port Talbot 0840 Bridgend 0910 Cardiff 0955 Newport 1030
DEPARTURES
Hastings & Rye - Full Day - experience the land of 1066, steeped in history, ancient towns and beautiful coastlines. Discover the ancient remains of the first Norman castle in Hastings, a fantastically-preserved old town and fascinating heritage that tells of war, conquest, smuggling - and more.
AVAILABLE ON REQUEST:
Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
9 May 6 Jun 4 Jul 1 Aug
HILTON ROYAL PARADE HOTEL, EASTBOURNE Bask in the beauty of Eastbourne at this privately owned hotel on the seafront. Just a short walk from the famed Victoria Pier. With a stylish bar area downstairs and a wonderful restaurant, guests have plenty of space to relax and unwind in. There is a lift to all floors and bedrooms come with: • En-suite facilities • Television • Tea/coffee making facilities
£189
£199 £204 £209 £209
29✦ Aug £209 26 Sep £204 24 Oct £189 ✦ Bank Holiday
Torquay SUPER DEAL Enjoy quaint English charm and a laid back Devonshire welcome on the English Riviera. Delight in the famous 22 miles of cliffs, coves and beaches of the Devonshire Coast!
Torquay
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
from only
£149
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Two excursions Entertainment Travel throughout
Bridgend, Cardiff, Cardiff Gate Services, DEPARTURES Cardiff West Services, Llanelli, Magor Services, Neath,
Newport, Port Talbot, Sarn Park Services, Swansea SUPPLEMENTS
18 Apr 6 Jun 20 Jun 4 Jul 18 Jul 1 Aug 8
£16.00 single room £17.00 per person for Holiday Insurance
£149 £169 £177 £189 £189 £189
8 Aug 22 Aug 5 Sep 19 Sep 3 Oct
£189 £189 £189 £185 £169
EXCURSIONS Totnes & Brixham - Full Day - first to the charming little market town of Totnes, wander the River Dart trail, visit Totnes Castle or browse the Elizabethan market (in season). After time to explore we move on to Brixham, an ancient land of smugglers and pirates with a busy jostling harbour. Buckfast Abbey & Plymouth - Full Day - spend the morning at the famous Buckfast Abbey, before moving on to this vibrant waterfront city.
CAREFULLY SELECTED TORQUAY HOTEL Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday and delight in the jewel of Devon that is Torquay. This carefully selected hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SWUC16_Layout 1 08/12/2015 15:18 Page 9
Ilfracombe
& Delightful Devon Jewel of North Devon, Ilfracombe offers an exciting blend of stunning coastal scenery, seaside fun, rural tranquility and centuries of heritage.
• Four nights dinner, bed & breakfast • Three excursions • Entertainment • Travel throughout
Ilfracombe
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS
from
£189
Lynton, Lynmouth & Minehead - Full Day - to these idyllic twin villages combined with a bit of traditional seaside fun.
DEPARTURES
Barnstaple & Great Torrington - Full Day - it’s first to Barnstaple, the largest town in North Devon; boasting great museums, characterful boutiques and tasty places to eat. Afterwards we’ll head to Great Torrington, set in a beautifully dramatic spot above the River Torridge.
AVAILABLE ON REQUEST:
Llanelli 0800 Swansea 0830 Neath 0850 Port Talbot 0910 Bridgend 0940 Cardiff 1025 Newport 1100 Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£20.00 single room £17.00 per person for Holiday Insurance
Bideford - Half Day - with a gorgeous rustic harbour, a fantastic market and quaint little lanes with shops full of treasures, you’re sure to find a lot to smile about in Bideford.
GROSVENOR HOTEL, ILFRACOMBE
RM WEA LCOME W
Discover the beauty of Devon with a stay in this traditional seafront hotel. The hotel has a lift to most floors and all bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
£189 £199 £199 £199
6 Jun 11 Jul 8 Aug 5 Sep
SEASIDE HOLIDAYS
WHAT’S INCLUDED
DEVON DELIGHT
Great Yarmouth
& the Norfolk Broads Broads Cruiser
from only
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
£159
AVAILABLE ON REQUEST:
Llanelli 0730 Swansea 0800 Neath 0820 Port Talbot 0840 Bridgend 0910 Cardiff 0955 Newport 1030 Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
DEPARTURES
28★ Mar £159 9 May £179 13 Jun £189
25 Jul £209 29✦ Aug £209 17 Oct £189 ★ Easter ✦ Bank Holiday
OR SIMPLY BOOK ONLINE AT
This break has got it all! From beach-side relaxing to boat trip adventuring, we’ll be sampling the best that this gorgeous corner of England has to offer.
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions including a cruise on the Norfolk Broads • Entertainment • Travel throughout
INCLUDES
CRUISE ON THE NORFOLK BROADS ★★★★★★★
EXCURSIONS Norfolk Broads Cruise - Full Day - we’ll sail the River Bure around the Wroxham Broads as well as taking in picturesque villages along the famous ‘Norfolk Broads’. Cromer & Sheringham - Full Day - we’re off for a jaunt to Cromer, a gorgeous town on the North Norfolk coast, with its pier, museums, wide open beaches, spectacular cliffs and Victorian charm. Afterwards it’s on to the traditional seaside village-turned-town of Sheringham.
ST GEORGE HOTEL, GREAT YARMOUTH There’s plenty to keep you happy at The St George Hotel, opposite the famous Wellington Pier. The St George Hotel has a lift to all floors and a cosy bar to relax in during the evening. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
DavidUrquhart.com
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SWUC16_Layout 1 10/12/2015 12:16 Page 10
NEW!
Blackpool Breakaway EXCURSIONS
WHAT’S INCLUDED
BLACKPOOL ROCKS
• • • • •
Four nights dinner, bed & breakfast Two excursions Entertainment Bingo nightly Travel throughout
LA TOUR HOTEL, BLACKPOOL This centrally located hotel is under new ownership and is a great choice if you want to explore the attractions of Blackpool. There is a lift to all floors and all bedrooms have: • En-suite facilities • Television with Freeview • Hair dryer • Tea/coffee making facilities
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES
SUPPLEMENTS
5 Sep 12 Sep 19 Sep 26 Sep 3 Oct
DEPARTS MONDAYS RETURNS FRIDAYS
St Annes & Southport - Full Day - escape from the hustle and bustle with a trip to St Annes, wander through the glorious gardens or browse the local shops, whatever you choose, St Annes is sure to delight. Afterwards, we’ll visit beautiful Southport, a classic seaside resort with miles of golden sand and the oldest pier in the UK!
£159
Llanelli 0730 Swansea 0800 Neath 0820 Port Talbot 0840 Bridgend 0910 Cardiff 0955 Newport 1030
DEPARTURES
Liverpool - Full Day - to this magnificent city with a wealth of attractions to explore! Full of history, culture and friendly people, Liverpool is the ideal destination to discover and enjoy. A World Heritage site with a wonderful collection of museums, galleries, shopping and dining, there really is something for everyone in this fantastic city.
from only
AVAILABLE ON REQUEST:
Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
23 May £159 20 Jun £165
£179
£16.00 single room £17.00 per person for Holiday Insurance
10 Oct 17 Oct 24 Oct 31 Oct
£179 £179 £179 £179
£169 £169
25 Jul 15 Aug
Blackpool
only
Bridgend, Cardiff, Cardiff Gate Services, Cardiff West Services, Llanelli, Magor Services, Neath, Newport, Port Talbot, Sarn Park Services, Swansea
£179 £179 £179 £179 £179
HOTEL FOR 2016
5 DAYS 4 NIGHTS
Blackpool Illuminations
SUPER
DEAL!
EXCURSIONS
WHAT’S INCLUDED • Four nights dinner, bed and breakfast • Three excursions including an evening drive to see the famous 'Illuminations' • Entertainment • Travel throughout
WE ❤
Southport & St Annes - Full Day - to these popular and traditional seaside resorts with award winning beaches, quirky cafes and stunning parks and gardens. Liverpool - Full Day - to this magnificent city with a wealth of attractions to explore! Blackpool Illuminations - Evening Drive join us for an unforgettable drive along the promenade to see the famous lluminations!
BLACKPOOL
CAREFULLY SELECTED BLACKPOOL HOTEL Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday in the bustling resort of Blackpool. The hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
Blackpool Illuminations
BLACKPOOL BOOSTERS!! BOOST YOUR BREAK WITH ONE OF THESE FAB ADD-ONS AT OUR OWN GREAT PRICES!
NEW!
SAVE
Blackpool Pleasure Beach Day Pass . . . . . .£22.95
(EXCLUDING BLACKPOOL PLEASURE BEACH) * Save based on walk up rate Afternoon Tea at the
FOR 2016
£7.05*
BOOK*
ALL 4 ATTRACTIONS FOR JUST £41 AND SAVE OVER £21!!
SAVE
£4.55*
Blackpool Tower Eye . . . . . . . . . . . . . . . . . . . . . .£8.95
Afternoon Tea at the
SAVE
£5.00*
Blackpool Tower Ballroom . . . . . . . . . . . .£14.95
BLACKPOOL TRAVELCARD SAVE
£5.55*
Madame Tussauds Blackpool . . . . . . . . . . .£10.95 10
SAVE
£6.55*
SeaLife Blackpool . . . . . . . . . . .£10.95
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
NOW AVAILABLE
SAVE upto
£5.00*
£7.50 for 2 Days £9.99 for 3 Days
Prices are per person
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SWUC16_Layout 1 08/12/2015 15:18 Page 11
BIG VALUE BREAKS
Shrewsbury
BRITANNIA
BARGAIN!
SHREWSBURY & WORCESTER Uncover the medieval past of Shrewsbury and the stunning cathedral city of Worcester. Explore wonky buildings, historic sites and amazing shopping all in one fabulous break! Take time to sample the local produce - from warm bread made from the water mill to the unique shops where you can treat yourself.
from only
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
£139
AVAILABLE ON REQUEST:
Llanelli 0800 Swansea 0830 Neath 0850 Port Talbot 0910 Bridgend 0940 Cardiff 1025 Newport 1100 Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
DEPARTURES
4 Apr 25 Apr 16 May 6 Jun 27 Jun 18 Jul 8 Aug 29✦ Aug 19 Sep 10 Oct 31 Oct
✦ Bank Holiday
£139 £149 £159 £169 £169 £169 £169 £169 £169 £159 £149
OR SIMPLY BOOK ONLINE AT
Worcester
WHAT’S INCLUDED • Four nights dinner, bed and breakfast • Three excursions • Travel throughout EXCURSIONS Shrewsbury - Full Day - special doesn’t even begin to describe Shrewsbury - and that’s why we’re giving you so much time to explore it. Wander the town centre with its narrow streets and alleyways lined with timber-framed black and white houses. Take a sail on the River Severn (at your own expense) on the pleasure boat that sails around the sites. Or do some browsing in the historic centre which is a shopper’s paradise, packed with designer boutiques, malls and independent retailers. Shropshire - Full Day - with real ale pubs, ancient history, quaint family run shops, World Heritage Sites and countryside to make your jaw drop, some could say Shropshire has hung on to the things that matter most – and we’ll be discovering it! We’ll call first at Church Stretton, a popular spa town known to the Victorians as ‘Little Switzerland’, because of its hilly landscape and popularity as a retreat. Then on past Craven Arms to Ludlow, known as “the loveliest town in England”, where you can visit the delightful shops and restaurants. Worcester - Full Day - we're off to explore the ancient city of Worcester, snuggled in a scenic spot by the River Severn, where you will find fantastic shopping, great eateries and much more. Afterwards, we'll head to Great Malvern, a charming spa town with a lot of history.
BRITANNIA HOTEL, WOLVERHAMPTON A Victorian building situated in the heart of the city centre, making the hotel the perfect base to explore the surrounding area. Inside, the hotel boasts a lift to all floors and all bedrooms have: • En-suite facilities • Television • Trouser press • Hair dryer • Tea/coffee making facilities
DavidUrquhart.com
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SWUC16_Layout 1 09/12/2015 09:53 Page 12
Lochs, Glens & Glasgow
TOWN & COUNTRY
Shimmering lochs and sweeping glens, we’re off to explore the wild wilderness of Bonnie Scotland! Fall in love with the landscape on a leisurely cruise on the spectacular Loch Long & Loch Goil; the centrepiece of this fantastic holiday.
WHAT’S INCLUDED • • • • •
£1.50 Bar
Two Lochs Cruise
Four nights dinner, bed & breakfast Three excursions including a ticket for a Two Lochs Cruise £1.50 bar nightly (conditions apply) INCLUDES Entertainment nightly TICKET FOR A NEW! Travel throughout TWO LOCHS EXCURSION CRUISE TO GLASGOW
EXCURSIONS
DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES
★★★★★★★
Two Lochs Cruise - Half Day - a spectacular cruise exploring the sheltered waters of Loch Long and Loch Goil. Glasgow - Full Day - we travel to Gourock on the ferry to discover this dynamic and stylish city.
Llanelli 0600 Swansea 0630 Neath 0650 Port Talbot 0710 Bridgend 0740 Cardiff 0825 Newport 0900 Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
No single room supplement £8.00 per person for sea view £17.00 per person for Holiday Insurance
25 Apr £185 23 May £189 27 Jun £204
RM WEA LCOME W
There’s fun for all at the Glenmorag Hotel, where the staff are friendly and there’s entertainment every evening. Traditionally decorated, the hotel has a lift to all floors and bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
£185
AVAILABLE ON REQUEST:
VISIT
THE RIVERSIDE TRANSPORT MUSEUM
Loch Lomond Shores - Full Day - to Luss, Balloch and Loch Lomond Shores Visitor Centre.
GLENMORAG HOTEL, DUNOON
from only
5 DAYS 4 NIGHTS
(Conditions Apply)
£214 £214 £192
1 Aug 22 Aug 26 Sep
Lake District
Weekend & Cruise Magnificent mountains, beautiful lakes, world class attractions and an abundance of things to see and do make a trip to the Lake District an absolute must!
Ullswater Cruise
4 DAYS 3 NIGHTS DEPARTS FRIDAYS RETURNS MONDAYS
from only
£139
AVAILABLE ON REQUEST:
Llanelli 0730 Swansea 0800 Neath 0820 Port Talbot 0840 Bridgend 0910 Cardiff 0955 Newport 1030 Cardiff Gate Services, Magor Services, Cardiff West Services, Sarn Park Services
SUPPLEMENTS
£15.00 single room £13.00 per person for Holiday Insurance
DEPARTURES
1 Apr £139 27✦ May £145 10 Jun £149
24 Jun 5 Aug 30 Sep
£149 £149 £145 ✦ Bank Holiday
12
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • Two excursions including a sail on Ullswater • Entertainment • Travel throughout
EXCURSIONS
INCLUDES
A SAIL ON ULLSWATER ★★★★★★★
Keswick & Ullswater Cruise - Full Day - a whistle-stop tour of some of the Lake District’s most beautiful spots including a relaxing sail on stunning Ullswater. Ambleside & Bowness-on-Windermere - Full Day - we’ll stop at the charming little town of Ambleside that sits at the head of Lake Windermere. Afterwards we’ll travel along the side of this stunning Lake to Bowness, a beautiful old charming town and now Cumbria’s most popular tourist destination.
CUMBERLAND HOTEL, WORKINGTON A traditional English hotel in a fantastic location, the Cumberland Hotel is well-placed for travel to all Lake District towns and only 400 metres from the new town centre - so there’s plenty of opportunity to explore during your stay. The décor is traditional, there is a lift to all floors, and all bedrooms have: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SWUC16_Layout 1 08/12/2015 15:18 Page 13
GROUP BOOKINGS
Here’s a few good reasons to let us look after your Group in 2016…
Winner: Best coach operator for the Over 50s The 50+ Show 2013, 2014 and 2015 Finalist: Best Coach/Tour Operator for Groups Group Leisure Awards 2015
We can arrange your trip to suit your desired destination, important dates and organise the itinerary. Whatever the occasion we have it covered!
We take the hassle out of organising a group holiday – with direct contact numbers and emails for our groups department we are easily available when you need us.
Starting from 20 passengers we can organise to pick up and drop off your group at a location of your choice, and with groups of 40 or more you can benefit from sole use of the coach.
Book between
Book between
Book over
1/2 Free
2 Free
4 Free
10-19
35-40
Place
50
Places
1 Free
Places
3 Free
Place
Places
Book between
Book between
20-34
41-49
Book with us in 2016 and take advantage of our NEW free place incentives* CALL THE GROUP BOOKINGS TEAM NOW ON
EMAIL US AT
08442 43 00 43
groups@davidurquhart.com
*Supplements and holiday insurance premium as appropriate are charged in full for all persons booked. Group booking discounts cannot be used in conjunction with any other special offer. Group booking discount cannot be used on day trips or tours with inclusive tickets for third party events or attractions. Group booking discount is applicable to groups who are travelling together on the same coach and on the same date. The discount will be applied when the final balance is being paid, this must be paid in one transaction.
VISIT US ONLINE AT
DavidUrquhart.com
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SWUC16_Layout 1 08/12/2015 15:18 Page 14
COACH HOLIDAYS BOOKING CONDITIONS Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is posted or handed to you.
The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 30 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made.
Payment
Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the “Changes by us” section (above) and, where appropriate, seek compensation.
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit Cards and Credit Cards are all acceptable forms of payment unless booked within Ten days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. A 2% credit card fee will be applied to all balances paid by credit card. There are no credit card fees on deposits/initial payment. There are no fees charged for any payments made by debit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Date
Charge
more than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure or later
Full Holiday Price
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 25). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract.
14
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us.
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom. For holidays to Ireland we require passenger’s full names, gender, nationality, date of birth and special requirements prior to departure and photographic identification is advised for those travelling to the Republic of Ireland. As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer prepayments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
ATUC16_Layout 1 14/12/2015 10:37 Page 27
GENERAL INFORMATION & INSURANCE Tickets
Meals en-route
Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side
A
B
C
D
E
F
R e a r
Driver
Return Journey Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Pavement Side
Luggage
Satisfaction Cards
Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
When we send your tickets we include a satisfaction card which we hope you will complete and return to us at the end of your holiday. There is no postage charge for the sender. Whilst all cards are carefully scrutinised and help us a great deal in maintaining and improving standards we do not send acknowledgement of receipt of your card.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
Smoking and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
David Urquhart Travel comply with Government regulations to protect customer funds.
HOLIDAY INSURANCE We have arranged a Travel Insurance Policy through Towergate Chapman Stevens, a trading name of the Towergate Underwriting Group Limited, which is underwritten by Astrenska, underwriting agents for Ageas Insurance Limited. Astrenska is a trading name of Collinson Insurance Services Limited whose parent company is The Collinson Group Limited. Ageas Insurance Limited, The Collinson Group Limited and Towergate Underwriting Group Limited are all authorised and regulated by the Financial Conduct Authority thus providing first class security.
• MEDICAL HEALTH REQUIREMENTS. It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment.
Cancellation/Curtailment
Up to £3,000
£15 on holidays under £100 £40 on holidays over £100 Loss of Deposit - Nil
Medical & Repatriation Expenses
Up to £2,000,000. United Kingdom costs are limited to £2,000
£40 (Nil if EHIC is utilised)
Hospital Benefit
£15 per 24 hours up to £500
Nil
Baggage & Personal Effects
Up to £1,000 (Limited to £200 in respect of Valuables & any one Item pair or set and golf equipment)
Nil
Money & Documents
Up to £200 (cash limit £50 if under 16)
Nil
• INSURANCE POLICY. This contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the Insurance Policy carefully. • CONDITIONS, EXCLUSIONS AND WARRANTIES. There are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole Policy. • FRAUDULENT CLAIMS. The making of fraudulent claims is a criminal offence. • HEALTH. Refer to Medical Health Requirements as shown above. • PREGNANCY. The Policy will not cover any claim arising from Pregnancy for travel within four (4) weeks of the estimated date of delivery. • PERSONAL PROPERTY. If you are planning on taking items valued in excess of £200 such as photographic equipment, jewellery and other valuables with you, then you should make sure that you have adequate personal possessions cover under a Home Contents Insurance. Personal Property claims are paid based on the value of the goods at the time of loss and not on a ‘New for Old basis’ or replacement cost basis. A deduction will therefore be made for wear and tear and depreciation. • DATE CHANGE EXCLUSION. Certain sections of your policy (refer to General Exclusions item 17) contain exclusions for losses arising from failure of equipment to correctly recognise the calendar date, such as the change to the year 2000. • POLICY LIMITS. Most sections of the Policy have limits on the amount the Insurer will pay under that section. Some sections also have inner limits e.g. for one item, or for valuables in total. • POLICY EXCESS. Claims under most sections of the Policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of the claim. • REASONABLE CARE. You are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. • COMPLAINTS. The Insurance Policy includes a complaints procedure which tells you what steps you can take if you wish to make a complaint. Please refer to the Policy Wording for full details. • COOLING OFF PERIOD. The Policy contains a ‘cooling off period’ which allows you to return the Policy within 14 days of purchasing cover for a full refund if the cover is not suitable for your needs. • HAZARDOUS ACTIVITIES. The Policy will not cover you when you are taking part in certain activities. Please refer to the Policy Wording for details of any particular exclusion. • GOVERNING LAW. Your Policy is governed by English law. David Urquhart (Travel) Limited is an Appointed Representative of ITC Compliance Limited, which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.
Delayed Baggage
Up to £100 after 12 hours delay
Nil
PREMIUM must be paid at the time of booking and includes Insurance Premium Tax.
Loss of Passport
Up to £200
Nil
Travel Delay
£20 first 12 hours then £10 each subsequent 12 hours up to £60
Nil
Abandonment
Up to £3,000 in excess of 12 hours
£40
Missed Departure
Up to £300
Nil
Personal Accident
Up to £5,000 (limited to £1,000 if aged under 16). Permanent Disablement Benefit only applicable to persons aged 69 and under
Nil
Personal Liability
Up to £1,000,000
Nil
NOTE: THIS TRAVEL INSURANCE COVER IS ONLY VALID FOR HOLIDAYS BOOKED WITH DAVID URQUHART TRAVEL. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual, or group (where applicable) who are not travelling against Medical Advice, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, subject to the terms, conditions and maximum specified claim limits. IMPORTANT. We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information. The Policy is optional for UK Holidays, but for European Holidays it is a condition of booking that all guests have Travel Insurance when travelling overseas. There is no obligation to purchase our travel insurance, however, should you wish to take advantage of this policy, please include the appropriate premium when booking your holiday. Your David Urquhart Travel invoice is proof of insurance and full details of the Policy Wording will be sent to you with your confirmation of booking. Premiums quoted include Insurance Premium Tax at the prevailing rate.
SUMMARY OF BENEFITS COVER
SUM INSURED
EXCESSES
UK 1 day 2 to 3 days 4 days 5 days 6 days and over
£2.00 per person £8.00 per person £13.00 per person £17.00 per person £19.00 per person
Continental
Please note this Policy is only available to persons resident in the United Kingdom and for persons visiting the United Kingdom. For the latter cover will apply for travel in, from and return to the United Kingdom only, and repatriation will be to the United Kingdom. For further details or clarification of the above please refer to your policy.
2 to 3 days 4 days 5 days 6 to 8 days 9 days and over
£15.00 per person £20.00 per person £25.00 per person £29.00 per person £31.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£19.00 per person £21.00 per person £23.00 per person
Annual Insurance For David Urquhart Travel Coach Holidays Annual insurance for our UK & Jersey coach holidays
£30.00 per person
Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
£40.00 per person
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe, Channel Islands and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
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DAY TRIPS & NEW FOR 2016
Strictly Come Dancing
INCLUDES
If you love Strictly Come Dancing then this break is for you! Dancing, fun and friends – this ballroom dancing weekend promises to be a hit whether you are a beginner or experienced mover! There’s classes and workshops for everyone who want to have fun and refine their dancing skills and by the end of the weekend, you’ll feel like taking to the stage and strutting your stuff!
★★★★★★★
BRITANNIA PONTINS SAND BAY HOLIDAY VILLAGE, WESTON-SUPER-MARE
DEPARTS FRIDAY RETURNS MONDAY
NEW!
DEPARTURES
Bridgend, Cardiff, Cardiff Gate Services, Cardiff West Services, Llanelli, Magor Services, Neath, Newport, Port Talbot, Sarn Park Services, Swansea
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
13 May
Brecon Mountain Railway
LIGHT LUNCH ★★★★★
All aboard the Brecon Mountain Railway for a trip through the National Park with stunning views across the Taf Fechan reservoir. Join the steam train as it cuts through the dramatic scenery of the Brecon Beacons, taking in the sights and sounds of a bygone era. Once at Pontsticill, you can wander around the new steam museum, ramble along the reservoir or indulge at the lakeside café.
Wed 1 Jun
£129
Friday - Bingo • Dancing with live Ballroom Dance Band Saturday - Bingo • ‘Strictly Come Dancing’ with Strictly stars (to be announced) Sunday - Bingo • Music & Dancing • Cabaret Show
DAVID’S DAY TRIPS INCLUDES
£129
THREE NIGHTS ENTERTAINMENT...
With its beach location and great entertainment - Pontins Sand Bay offers the delights of the seaside combined with the fun packed activities of Pontins. LEISURE: Heated indoor swimming pool, sauna, steam room.
FOR 2016
only
4 DAYS 3 NIGHTS
WHAT’S INCLUDED • Three nights 3 course self service buffet dinner, bed & full breakfast • Daytime activities • Two excursions - Burnham-on-Sea & Minehead • Nightly evening cabaret entertainment including entertainment from the Stars of Strictly Come Dancing • Travel throughout
JUST FOR ADULTS
ENTERTAINMENT FROM STRICTLY STARS
Includes travel throughout & entry to attraction
Bristol Balloon Festival Enjoy a spectacular day out at the Bristol International Balloon Festival! Balloons, bunting and baskets! The Bristol International Balloon Festival is a world famous spectacle and one of the UK’s most recognised events. Running from early morning to sunset, it’s a must see and a sight you will never forget. Watch in awe as the colourful shapes take to the sky, skipping over the clouds and floating above the skyline. What started as a very humble meeting in the 1960s, has grown into Europe’s largest annual hot-air balloon festival. There will also be fairground rides, a selection of food and of course the essential ice cream vans for a classic ’99 to complete the day.
only £42
Bristol Zoo Bristol Zoo, the fifth oldest zoo in the world and home to some of the most fascinating animals in the world, including the newly opened conservation park, the Wild Place Project. This is the perfect family day out with so much to look forward to.
16
only £37
Sat 13 Aug
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
only £25
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
SWUC16
Mon 25 Jul
DON’T MISS OUT!