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35 Years
SELECTED DEPARTURES FROM WEST MIDLANDS • Birmingham • Coventry • Dudley • Solihull • Walsall • West Bromwich • Wolverhampton
AND STILL
GROWING STRONG
Look INSIDE! for our fantastic offers!
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Throughout the UK
£10pp (subject to availability)
DavidUrquhart.com ✆08448 717 717 MAKE SURE YOU DON’T MISS OUT! Sign up for our email newsletters on our website NOW!
WE SELL DIRECT… YOU ENJOY THE SAVINGS • BOOK BY PHONE FROM THE COMFORT OF YOUR HOME
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CARD NO CREDIT CHARGES
CODE WMUC18
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
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Welcome
OUTSTANDING
VALUE FOR MONEY Coach Holidays 2018
Your h begins oliday fro momen m the t board y you ou coach! r
LOCAL DEPARTURES FROM WEST MIDLANDS • Birmingham • Coventry • Dudley • Solihull • Walsall • West Bromwich • Wolverhampton It is now 35 years since I offered the first David Urquhart Travel holiday. Our aim now is the same as it was then: to provide a friendly, personable service, comfortable travel, good hotels and, above all, Outstanding Value for Money - from the moment you book your holiday, to the moment you get back home relaxed and refreshed. We’re glad to welcome you as part of our family!
TRAVEL IN STYLE AND COMFORT LOCAL DEPARTURES - EXCITING EXCURSIONS
HOTELS AND ENTERTAINMENT We offer a range of hotels, carefully chosen for their comfort and value. Many of our hotels have a fantastic programme of evening entertainment for your enjoyment. All bedrooms have en-suite facilities, television and tea and coffee making facilities.
All our quality touring coaches have local, experienced drivers, panoramic windows and have an on-board toilet and air conditioning. Reserved seats for the duration of the holiday are allocated as you board. For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.* When you book you will be asked to choose which area of the coach you wish to sit in. Your exact seat number will be advised by your driver as you join the coach.**
Look out for hotels with our ‘Warm Welcome’ award, chosen using customer ratings. Offering excellent food, friendliness and efficiency of staff you’ll be sure of a treat at these hotels.
Driver Side Front Seats
A
Front Seats
D
B
C
E
F
Driver
R e a r
Pavement Side
Nearly all of our holidays include exciting excursions. Spectacular scenery, lively, vibrant towns and cities, and popular attractions all just a short journey away!
SAVE
£5
RSON PER PE LIDAY PER HO
Book a holiday in one of our own Hart Hotels in great locations and benefit from our amazing prices. Set amongst some of Scotlands finest scenery, all have entertainment nightly, amazing bar offers and no single room supplement. Look out for the logos!
PEACE OF MIND - SAFE AND SECURE To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and fully comply with government regulations to protect customer funds.
MULTI-TOUR BOOKING DISCOUNT! Book two or more different holidays at the same time from this or any of our 2018 Coach Holiday brochures and you will be entitled to £5 per person discount for each holiday booked. †Excludes Day Trips. †
DAVID URQUHART TRAVEL A
Gift
for You
GIFT VOUCHERS
The ideal gift for Christmas, Birthdays, Anniversaries and Special Occasions. Call to order yours today! Vouchers cannot be exchanged for cash.
GUARA N THE FR TEE SEAT FO ONT R ONLY
£10pp (subject to availabi lity)
BOOKING IS SO EASY!
✆08448 717 717 DavidUrquhart.com Call our friendly booking and enquiry team!
Or simply book online!
Monday - Friday 8:30am - 7:00pm Saturday 8:30am - 4:00pm Sunday 10:00am - 4:00pm
24 hours a day, 7 days a week, 365 days a year!
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
A DEPOSIT OF £30 PER PERSON SECURES YOUR BOOKING For Last Minute bookings, FULL PAYMENT must be made at the time of booking.
CARD NO CREDIT CHARGES
* From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check your booking conditions. * From time to timedue dueto tooperational operationalreasons reasonsan or area traffic we maybe beselected, requiredhowever to mergeseats departure points. Please check your booking ** On occasions onrestrictions the coach cannot will still be allocated by the driver as youconditions. board.
2
DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
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Early Bird 'Why, Why, Why' would you pass up the chance to party with fellow David Urquhart customers at Britain's brightest seaside resort? Everyone becomes the ultimate 'Dancing Queen' on this fantastic reunion trip! Enjoy a gala dinner in the Norcalympia ballroom with a '2 for 1 bar' as ‘Abba’ and ‘Tom Jones' take centre stage and you dance the night away on this night to remember.
WHAT’S INCLUDED
LIVE MUSIC
2 for 1 bar (conditions apply)
• One night gala dinner, bed & breakfast • 2 for 1 bar for three hours (conditions apply) • Cabaret entertainment from 'Tom Jones' & 'Abba' tribute acts followed by 'Lionel Vinyl' and a disco in the hotels sparkling ballroom • Travel throughout
NOW WITH SPECIAL GUEST
DAVID URQUHART
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY
only
£64
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£15.00 single room £8.00 per person for Holiday Insurance
NORBRECK CASTLE HOTEL, BLACKPOOL
LIFT
£64
18 Feb
Celebrate St Patrick's Day and join us for a fantastic night of feasting and dancing to an Irish ceilidh band! Soak up the festivities as you dance the night away and revel in the atmosphere as we turn green for the night and mark St Patrick's Day in style!
WHAT’S INCLUDED • One night buffet dinner, bed & breakfast • Time in Manchester city centre on the Monday morning • Irish ceilidh band entertainment • 2 for 1 bar between 6pm - 9pm (conditions apply) L HOTE 18 0 • Travel throughout FOR 2
2 for 1 bar (conditions apply)
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY
only
£59
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£15.00 single room £8.00 per person Holiday Insurance
LIFT
COUNTRY HOUSE HOTEL, DIDSBURY, NEAR MANCHESTER This modern Britannia hotel is set in its own grounds and has a lift to all floors and WiFi. What’s more, for a small additional charge you can enjoy a heated indoor swimming pool, sauna, jacuzzi, gym, steam room and even a Solarium. There is a lift to all floors and all bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
18 Mar
£59
Get in line and don't miss out on this superb spring offer, at the price of £109! Take time out to enjoy a fantastic value break, as we wave goodbye to winter and say hello to spring. Sit back and relax as we whisk you away for 5 days on a sensational seaside break, cosy countryside retreat or cosmopolitan city. Enjoy a three course dinner every night at the hotel, as well as a hearty breakfast each morning, at least two excursions and travel throughout on this unmissable midweek break!
WHAT’S INCLUDED • Four nights dinner, bed & breakfast at a mystery hotel • At least two excursions • Travel throughout
CAREFULLY SELECTED HOTEL A warm welcome awaits you at one of our carefully selected hotels. All bedrooms will have: • En-suite facilities • Television • Tea/coffee making facilities
5 DAYS 4 NIGHTS
DEPARTS MONDAY RETURNS FRIDAY CARD NO CREDIT CHARGES
only
£109
DEPARTURES
FANTAS
TI
SPRINGC O FFER
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
OR SIMPLY BOOK ONLINE AT
5 Mar
DavidUrquhart.com £16.00 single room £17.00 per person for Holiday Insurance
£109 3
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Early Bird & Day Trips Sing, clap and dance your night away to great music from one of the country’s best tribute acts! Take to the dance floor and enjoy a fantastic selection of ‘old time’ hits from your favourite ‘star’! From soothing classics to up-beat tunes, you will feel like you’ve stepped back in time to when music was amazing and the dance moves were legendary. So go on, get your groove on and enjoy some good old fashioned fun!
FOR 2018
WHAT’S INCLUDED
LIVE MUSIC
• One night dinner, bed & breakfast • Live entertainment from a 'Tina Turner' tribute act • Time in Manchester on Monday morning • Travel throughout
‘TINA TURNER’ BREDBURY HALL HOTEL, STOCKPORT
INCLUDES
The Bredbury Hall is a beautiful hotel set in seven acres of wonderful grounds in the stunning Goyt Valley and is the perfect hotel to relax and recharge. You’re sure to have a special stay with its relaxed atmosphere, comfortable surroundings, excellent food and WiFi is available. There is a lift to all floors and the 148 stylish bedrooms feature: • En-suite facilities • Television with Freeview • Radio • Tea/coffee making facilities
LIVE ENTERTAINMENT FROM A
‘TINA TURNER’ TRIBUTE ACT
LIFT
only
2 DAYS 1 NIGHT
DEPARTS SUNDAY RETURNS MONDAY
£59
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
£59
25 Mar
DAVID’S DAY TRIPS Batsford Arboretum Snowdrops
Sudeley Castle & Gardens
Wander through the enchanting woodlands of Batsford Arboretum as we discover the many varieties of snowdrops that cover the pathways. Afterwards we’ll step in from the cold for a light lunch plus the chance to browse the gift shop, garden centre and even the special Applestore featuring shabby chic and vintage goods. What a lovely way to spend a day so don’t miss out!
WHAT’S INCLUDED • • • •
Guided tour of Batsford Arboretum Light lunch in the Garden Terrace Café Time to wander around the garden centre Time to visit the gift shop and the Applestore featuring vintage goods • Time in Moreton-in-Marsh • Travel throughout
INCLUDES A GUIDED TOUR OF BATSFORD ARBORETUM & LIGHT LUNCH
Sat 24 Feb
£39
Deep in the rolling Cotswolds lies Sudeley Castle and Gardens, rich in history with a fascinating past. Rated amongst the top attractions in the Cotswolds, Sudeley Castle has played an important role in history for over 1000 years. Wander the immaculate rooms, filled with treasures from Roman times to present day. Explore the 15th century church where Katherine Parr, the last wife of Henry VIII’s six wives lies entombed before heading outside to explore the beautiful award-winning gardens bursting with colour.
WHAT’S INCLUDED • Entry to Sudeley Castle & Gardens with free flow tour • Lunch in the Terrace Café • Travel throughout
INCLUDES ENTRY TO SUDELEY CASTLE & GARDENS WITH FREE FLOW TOUR & LUNCH
£49
Fri 22 Jun
Shrewsbury & River Cruise
RHS Malvern Spring Festival
Visit the beautiful medieval market town of Shrewsbury with an abundance of historic and interesting buildings. Wander the narrow streets and alleyways lined with timber-framed black and white houses or browse the many retailers in the town centre.
It’s time to wave goodbye to winter and hello to spring as we head to the RHS Malvern Spring Festival! Get ahead of the crowd and prepare for the 2018 gardening season with a trip to this special Spring Festival at the Three Counties Showground in Malvern, all set against the backdrop of the beautiful Worcestershire countryside. Get inside knowledge, expert tips and inspiration in the Floral Marquee as you listen to talks, watch demonstrations and head home with lots of ideas to transform your garden just in time for the long summer months!
WHAT’S INCLUDED • • • •
4
Free time in Shrewsbury 2 course lunch in the Lion Hotel Cruise on the River Severn Travel throughout
INCLUDES A CRUISE ON THE RIVER SEVERN & A TWO COURSE LUNCH IN THE LION HOTEL
Wed 1 Aug
£44
WHAT’S INCLUDED • Admission To RHS Malvern Spring Festival • Travel throughout
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
INCLUDES ADMISSION TO RHS MALVERN SPRING FESTIVAL
Sat 12 May
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
£42
CARD NO CREDIT CHARGES
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Early Bird
Edinburgh & the Borders Railway WHAT’S INCLUDED
EXCURSIONS
• Four nights dinner, bed & breakfast • Three excursions including a ticket for the Borders Railway to Edinburgh • £1 bar nightly between 6pm - 7pm (conditions apply) • Time in Melrose • Entertainment TIME TO EXPLORE • Travel throughout
Borders Railway & Edinburgh - Full Day - travelling to Edinburgh through the meandering hills, rugged landscapes and market towns of the Borders on the Waverley Route Line. St Boswells, Jedburgh & Kelso - Full Day - first we travel to St Boswells holding secrets of the wars of nobility in its ruins. We’ll then head to Jedburgh, with its breathtaking Abbey. Finally we’ll head to the beautiful market town of Kelso. Selkirk & Hawick - Half Day - first to the ancient and Royal Burgh of Selkirk, long associated with the famous writer Walter Scott. Then on to the historic town of Hawick, Scotland’s heritage capital.
EDINBURGH
GEORGE & ABBOTSFORD HOTEL, MELROSE 5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£139
Central Location
DEPARTURES
Coventry 0700 Solihull 0730 Birmingham 0800 West Bromwich 0830 Dudley 0855 Wolverhampton 0920 Walsall 0950
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
£1
Bar (conditions apply)
29 Jan
Scottish House Party • Four nights dinner, bed & breakfast including Scottish night with themed dinner followed by music & entertainment • Welcome glass of 'bubbly' on arrival • £1 bar nightly (conditions apply) • Three excursions • Nightly entertainment • Travel throughout
GLENMORAG HOTEL, DUNOON 5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
£124
12 Feb
£149
£1
Oban - Full Day - journeying through Glen Aray, with its sweeping hills and beautiful pine trees sheltering sparkling ponds, we’ll travel past sprawling Loch Awe, before arriving at Oban. (conditions apply) Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town, on the edge of Loch Fyne. Monday - Guitar vocalist playing the classics Loch Lomond - Full Day - to Luss, Balloch Tuesday - Scottish Party Night with Highland and Loch Lomond Shores Visitor Centre. Dancers
Bar
ENTERTAINMENT
LIFT
from only
INCLUDES A TICKET FOR THE BORDERS RAILWAY TO EDINBURGH
INCLUDES SCOTTISH THEMED DINNER & ENTERTAINMENT
EXCURSIONS
WHAT’S INCLUDED
£139
Edinburgh
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
No single room supplement £8.00 per person for sea view £17.00 per person for Holiday Insurance
Wednesday - Singer & guitarist playing the classics Thursday - Sounds of the 60s & 70s
5 Feb 5 Mar
£124 £151
26 Mar £155
Be part of the action and place your bets at the ‘World’s Greatest Steeplechase’. With entry to the Steeplechase Enclosure, you can soak up the atmosphere, enjoy a thrilling day out and feel the adrenalin rush as you watch one of the biggest tests for racehorses and riders as they negotiate their way around two circuits and fences to jump.
WHAT’S INCLUDED
CAREFULLY SELECTED HOTEL 3 DAYS 2 NIGHTS
DEPARTS FRIDAY RETURNS SUNDAY
CARD NO CREDIT CHARGES
only
£145
• Two nights dinner, bed & breakfast • One excursion to the Grand National including a ticket for the Steeplechase Enclosure with a full race meeting, live bands, DJs and entertainment on throughout the day • Travel throughout
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance £30.00 Festival Zone
OR SIMPLY BOOK ONLINE AT
Upgrade for only
£30
per person
DavidUrquhart.com 13 Apr
£145 5
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Scottish Highlights ROYAL AIR FORCE
CENTENARY YEAR
Military Tattoo Loch Lomond Cruise
The Royal Edinburgh Military Tattoo 3 DAYS 2 NIGHTS
only
DEPARTS FRIDAY RETURNS SUNDAY
£179
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£20.00 single room £8.00 per person for Holiday Insurance
3 Aug
WHAT’S INCLUDED • Two nights bed & breakfast including one dinner and one lunch • One excursion including entry to The Royal Edinburgh Military Tattoo ENJOY THE • Time in Edinburgh to enjoy the Festival FESTIVAL • Travel throughout
ADAMTON HOUSE HOTEL, MONKTON, NEAR PRESTWICK Set in 19 acres of grounds and based around an old country house, this Britannia hotel is an 11th century manor house with 265 bedrooms and comprises of a modern accommodation block adjacent to the original building. There is WiFi available within the hotel. There are tennis courts in the grounds. Bedrooms are located in the annexe, which has a lift to all floors and feature: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities LIFT
ENTRY TO THE
ROYAL EDINBURGH MILITARY TATTOO 6
from only
5 DAYS 4 NIGHTS
£179
To commemorate the Royal Air Force centenary year in 2018, the famous Royal Edinburgh Military Tattoo embraces the uplifting theme of ‘Sky’s the Limit’. In a Royal Air Force led year, embracing Scotland's ‘Year of Young People’, we’ll be joined by Switzerland’s Top Secret Drum Corps and The Central Band of the Czech Armed Forces, along with colourful performers from across the globe. Edinburgh will buzz with excitement as lights, sounds and vibrant fireworks (weather permitting) fill the sky to signal the arrival of another amazing Tattoo the highlight of the Edinburgh Festival.
INCLUDES
Lochs, Glens & Oban DEPARTS MONDAYS RETURNS FRIDAYS
£179
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
No single room supplement £8.00 per person for sea view £17.00 per person for Holiday Insurance
9 Apr 21 May 11 Jun 9 Jul 6 Aug 3 Sep
INCLUDES
WHAT’S INCLUDED • • • • •
£179 £189 £195 £209 £209 £199
A CRUISE ON LOCH LOMOND
Four nights dinner, bed & breakfast Three excursions including a cruise on Loch Lomond £1.50 bar nightly (conditions apply) Entertainment nightly Travel throughout
EXCURSIONS
£1.50 Bar (conditions apply)
Inveraray & Oban - Full Day - to the beautiful Georgian town of Inveraray before continuing to Oban with its panoramic views. Tighnabruaich & Kyles of Bute - Half Day - taking in the outstanding natural beauty of the Cowal Peninsula, from sea and lochs to hill and glen. Luss, Loch Lomond Shores & Cruise - Full Day - discover the stunning beauty of Loch Lomond as we take in the idyllic village of Luss, cruise on the shimmering waters of Loch Lomond and explore this spectacular visitor destination.
ENTERTAINMENT Monday - Guitar vocalist playing the classics Tuesday - Scottish Party Night with Highland Dancers Wednesday - Singer & guitarist playing the classics Thursday - Sounds of the 60s & 70s
GLENMORAG HOTEL, DUNOON
LIVE MUSIC LIFT
This friendly and welcoming Hart hotel is set in an elevated spot overlooking the breathtaking Firth of Clyde. This 71 bedroomed hotel has entertainment nightly in the grand ballroom which has a large dance floor where you can dance the night away. The cosy bar has drinks offers throughout the year and there is a library which has games available for guests to while away the hours. The hotel has WiFi and is traditionally decorated with a lift to all floors. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
CARD NO CREDIT CHARGES
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EXCURSIONS FOR 2018 Torquay
Torquay SUPER DEAL Cream scones, golden beaches and plenty of charm - we can only be in Torquay! Walking down the palm-lined promenade and gazing out over the unspoiled coastline, you will be won over by the award winning beaches and bustling harbour. Don’t forget there’s more to Torquay than sun, sea and sand - dive into the history and discover the secrets of the cavemen and prehistoric beasts or learn more about the hometown of the world’s best-selling author of all time, Agatha Christie. Torquay really is a jewel by the sea and is the perfect place to relax, unwind and appreciate the little things in life!
WHAT’S INCLUDED • • • • •
Buckfast Abbey
Four nights dinner, bed & breakfast Two excursions Time to explore the stylish resort of Torquay Entertainment Travel throughout
EXCURSIONS
1000th year anniversary
Buckfast Abbey, Totnes and Paignton - Full Day - first to Buckfast Abbey to celebrate their 1000 year anniversary since its foundation in 1018 when it became home to the Benedictine Monks. A very special Madonna and child statue has been unveiled at Buckfast Abbey to commemorate this special occasion as well as Millennium show gardens bursting with floral displays. In the afternoon, we head to the pretty market town of Totnes to wander and browse the lovely shops before continuing on to Paignton for some traditional seaside fun. Exeter & Exmouth - Full Day - nestled in the beautiful Devonshire countryside, the cathedral city of Exeter is beyond charming. Afterwards, we’ll head to Exmouth to marvel at the miles of golden sandy beaches, enjoy a spot of shopping or simply admire the views stretching out across the sea.
CAREFULLY SELECTED HOTEL IN TORQUAY Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday and delight in the jewel of Devon that is Torquay. This carefully selected hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
CARD NO CREDIT CHARGES
OR SIMPLY BOOK ONLINE AT
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£155
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
16 Apr 30 Apr 14 May 11 Jun 25 Jun 9 Jul 30 Jul 13 Aug 20 Aug 10 Sep 24 Sep 1 Oct 15 Oct
DavidUrquhart.com
£155 £155 £159 £169 £169 £179 £179 £179 £179 £179 £175 £169 £169 7
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Seaside Holidays
Scarborough The Needles
Isle of Wight Magic 3 DAYS 2 NIGHTS
from only
DEPARTS FRIDAYS RETURNS SUNDAYS
£89
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
Golden sandy beaches as far as the eye can see, chocolate box houses and a wealth of attractions to experience - it can only be the Isle of Wight!
6 Apr 20 Apr 4✦ May 1 Jun 21 Sep 28 Sep 5 Oct 12 Oct 19 Oct 26 Oct
£89 £95 £99 £99 £99 £99 £97 £95 £92 £89 ✦ Bank Holiday
WHAT’S INCLUDED • • • •
Two nights dinner, bed & breakfast One excursion Entertainment Travel throughout
Ventnor
EXCURSION
Scarborough & Whitby Weekend DEPARTS FRIDAYS RETURNS MONDAYS
£119
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£25.00 single room £13.00 per person for Holiday Insurance
Immerse yourself in captivating coastlines, stunning scenery and amazing history with a trip to the ‘Queen of the Yorkshire Coast’.
2 Mar 16 Mar 6 Apr 20 Apr 11 May 1 Jun 22 Jun 7 Sep 21 Sep
MEDEHAMSTEDE HOTEL, SHANKLIN The 52 bedroomed Medehamstede Hotel offers a home-from-home on the Shanklin coast. Situated on the cliff top with attractive gardens and views of the sea, just a short walk from the town centre and the wonderfully quaint old town full of classic pubs and thatched cottages. The hotel has WiFi. There is no lift in the hotel, however bedrooms are available on the ground, first and second floors, featuring: • En-suite facilities • Television • Tea/coffee making facilities
£119 £122 £129 £139 £145 £149 £149 £149 £145
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • One excursion • Time to enjoy the seaside resort of Scarborough • Entertainment • Travel throughout Whitby
EXCURSION
Ventnor, Brighstone & the Needles Park - Full Day - meandering along the south coast of the island and visiting its traditional seaside towns and villages. First to the delightful seaside resort of Ventnor, with its quaint harbour, cute beach huts and traditional arcades. We then head along the coast to the pretty village of Brighstone, with a chance to visit the Isle of Wight Pearl to treat yourself to a homemade cream tea or simply to learn all about pearls. Finally we visit the Needles Park visitor centre where you can watch a glass blower at work, or grab a bird’s eye view of the multi-coloured sand cliffs of Alum Bay and the stunning turquoise waters.
Whitby - Full Day - a beautiful little town with fantastic history, charming tearooms and quirky shops to browse, Whitby is the ideal place to relax and take time out from the hustle and bustle. Admire the ruins of St Hilda's Abbey, uncover the stories of the famous Dracula and the 199 steps or simply enjoy the laid back charm of this quaint corner. We continue on through the North York Moors stopping at Goathland and Pickering.
GRAND HOTEL, SCARBOROUGH A large, traditional hotel overlooking Scarborough’s harbour and South Bay, the 413 bedroomed Britannia Grand Hotel is a town landmark and the perfect base from which to explore Scarborough - with its sandy beaches, historic castle and fantastic entertainment. At the Grand Hotel you can enjoy WiFi and entertainment. There is a lift to most floors, and bedrooms feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities Central
Central Location
8
from only
4 DAYS 3 NIGHTS
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
LIFT
Location
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
CARD NO CREDIT CHARGES
WMUC18.qxp_Layout 1 06/12/2017 14:34 Page 9
Group Bookings
Your number one choice for group holidays to the UK, Ireland and beyond… Up to
4 FREE PLACES
for your group (Group booking terms & conditions apply)
Did you know that we can arrange holid ays by air and cruise holiday s for your grou p?
Tailored Itinerary options
for the number of travellers of your choice
Group Leisure Excellence Award
Great Value for money
ensures a high holidays available standard of service in our brochures in our groups Dedicated team Direct Dial
To u r s
2017
or
“All the staff are very helpful and friendly, our group travel every year.” Lilia Chieu, Haringey Chinese Centre
UK
AWARDS
ch
“Enjoyable journey, well-organised itinerary. Your team are excellent, helpful and efficient, always meet our requests and we have recommended to our friends to travel with you.” Michelle Chuk, Lambeth Chinese Community Association
NALIST FI B est C oa
Don’t just take our word for it…
au 2 0 2 0 Oberammerg roup g Register your ! O interest N W
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ctor d Inbound Dire Our Groups an d to the te in po an was ap p Emma McMill ou sociation of Gr board of the As 17 isers in 20 Travel Organ
and emails – booking your group with us couldn’t be easier!
To u at r O per
o
Best 50+ Tour Operator
Best 50+ UK Coach Company
“…a tour operator which ticks all the boxes… nothing is too big an issue. David Urquhart Travel have left me as a Group Organiser simply in awe.” Simon Aspinall, Group Leader Merseyside
CALL THE GROUP BOOKINGS TEAM NOW ON
EMAIL US AT
08442 43 00 43
groups@davidurquhart.com
*Supplements and holiday insurance premium as appropriate are charged in full for all persons booked. Group booking discounts cannot be used in conjunction with any other special offer. Group booking discount cannot be used on day trips or holidays with inclusive tickets for third party events or attractions. Group booking discount is applicable to groups who are travelling together on the same coach and on the same date. The discount will be applied when the final balance is being paid, this must be paid in one transaction.
CARD NO CREDIT CHARGES
VISIT US ONLINE AT
DavidUrquhart.com
9
WMUC18.qxp_Layout 1 06/12/2017 14:34 Page 10
COACH HOLIDAYS BOOKING CONDITIONS Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is posted or handed to you.
Payment The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit Cards and Credit Cards are all acceptable forms of payment unless booked within Ten days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. There are no fees charged for any payments made by debit card or credit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:-
In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract. The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 30 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made. Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the “Changes by us” section (above) and, where appropriate, seek compensation.
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Cancellation Charges applicable to bookings without David Urquhart Insurance
Behaviour
More than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds.
6 days - 1 day
90% of Holiday Price
Day of Departure
Full Holiday Price
Smoking (including E-Cigarettes etc.) and the consumption of alcohol are not permitted on our coaches.
Compensation Cancellation Charges applicable to bookings with David Urquhart Insurance More than 28 days before departure date Loss of Deposit 28 days - Day of Departure
You can submit a claim to your insurance company - ERV - for re-imbursement of up to 100% of the Holiday cost less the applicable policy excess (terms and conditions apply)
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 25). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey.
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Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us.
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom. As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer prepayments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
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GENERAL INFORMATION & INSURANCE Tickets
Meals en-route
Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side Front Seats
A
B
C
Front Seats
D
E
F
Driver
R e a r
Return Journey Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the hotel management and will vary from hotel to hotel and may be dependent on numbers staying at the hotel. On occasions entertainment may vary from that advertised.
Pavement Side
Luggage
Satisfaction Cards
Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
When we send your tickets we include a satisfaction card which we hope you will complete and return to us at the end of your holiday. There is no postage charge for the sender. Whilst all cards are carefully scrutinised and help us a great deal in maintaining and improving standards we do not send acknowledgement of receipt of your card.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board Smoking (including E-Cigarettes) and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
David Urquhart Travel comply with Government regulations to protect customer funds.
HOLIDAY INSURANCE A Special Holiday Travel Insurance Scheme is available for all passengers travelling on our holidays which is arranged by Wrightsure Services (Hampshire) Limited and is underwritten by ERV (the UK branch of Europäische Reiseverscherung AG) who are Licensed by the Bundesanstalt fur Finanzdienstleistungsaufsicht (BAFIN – www.bafin.de) and approved by the Financial Conduct Authority (FCA – www.fca.gov.uk) to undertake insurance business in the UK.
POLICY EXCESS
Should You wish to take advantage of our Holiday Travel Insurance please include the appropriate premium when booking Your holiday.
It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment.
DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual or group (where applicable) who are travelling to countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, on the proviso that they are able to comply with the health conditions as detailed. Subject to the terms, conditions and maximum specified claim limits.
3 days NIL. For holidays over 3 days Loss of Deposit excess £15.00 each and every loss. For holidays over 3 days excess £50.00 each and every loss for Cancellation, Curtailment and Holidays Abandonment. Medical and Other Expenses, Additional Travelling Expenses – United Kingdom, Personal Property and Money excess £35.00 each and every incident per Insured Person. HEALTH CONDITIONS
Please note our Holiday Travel Insurance Scheme is only available to United Kingdom Residents. David Urquhart (Travel) Limited are an Appointed Representative of Wrightsure Services (Hampshire) Limited who are authorised and regulated by the Financial Conduct Authority. (Their firm reference is 311394).
IMPORTANT. We will not provide You with advice about the suitability of this product for Your individual needs but will be happy to provide You with factual information. We summarise below the details of the insurance cover provided which also includes Mayday Assist 24 hour’s Medical Emergency service. The following is a brief summary of the cover available. Full details of Cover, Policy Warranties and Exclusions will be forwarded with Your confirmation of booking. In any event You may ask for a specimen copy of the Policy Wording before booking should You wish to examine this in advance. COVER
SUM INSURED UP TO
Cancellation
£3,000
Missed Departure / Travel Delay
£300 / £100
Personal Accident
£15,000
Medical and other Expenses including Curtailment
£2,000,000
Additional Travelling Expenses – United Kingdom
£1,500
Medical Inconvenience Benefit
£500 (£15 per 24 hours)
Personal Property / Loss of Passport
£1,500 / £200
Personal Liability
£2,000,000
Delayed Baggage
£100
Legal Expenses
£25,000
14 day refund
Insurance Premium
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OR SIMPLY BOOK ONLINE AT
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer. PREMIUM MUST BE PAID AT THE TIME OF BOOKING and includes Insurance Premium Tax at 20%
UK including Isle of Man 1 day 2 to 3 days 4 days 5 days 6 days and over
£2.00 per person £8.00 per person £13.00 per person £17.00 per person £19.00 per person
Continental including Jersey 2 to 3 days 4 days 5 days 6 to 8 days
£15.00 per person £20.00 per person £25.00 per person £29.00 per person
DavidUrquhart.com
Republic of Ireland 4 days 5 days 6 days and over
£19.00 per person £21.00 per person £23.00 per person
Annual Insurance for David Urquhart Travel Coach Holiday Annual insurance for our UK & Isle of Man coach holidays
£30.00 per person Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
£40.00 per person
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