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Wonderful World of The
DEPARTURES FROM WEST MIDLANDS
33 Years
• Birmingham • Coventry • Dudley • Solihull • Walsall • West Bromwich • Wolverhampton
GROWING STRONG
AND STILL
6 1 0 2 S Y A D I L O H e for Valu g n i d n a t s t Ou idays l o H h c a o Money C
WE SELL DIRECT… YOU ENJOY THE SAVINGS • BOOK BY PHONE FROM THE COMFORT OF YOUR HOME
DavidUrquhart.com ✆08448
717 717
Full details of booking conditions, any supplements, insurance and other information is available on request from our office. David Urquhart Travel comply with government regulations to protect customer funds.
CODE WMUC16
Calls cost 7p per minute plus your phone company's access charge.
WMUC16_Layout 1 08/12/2015 15:00 Page 2
WEST MIDLANDS HOLIDAYS IN THIS BROCHURE DEPART FROM… • Birmingham • Coventry • Dudley • Solihull • Walsall • West Bromwich • Wolverhampton
PEACE OF MIND
MULTI-TOUR BOOKING DISCOUNT
SAVE
Book two or more different holidays† at the same time from this or any of our 2016 Coach Holiday brochures and you will be entitled to £5 per person discount for each holiday booked.
£5
PER PERSON PER HOLIDAY
†
Excludes Day Trips and Mystery Breaks.
BIG VALUE BREAKS Big value holidays, bursting with fun at simply amazing prices. If you want a break without breaking the bank, then these are the perfect answer!
To offer you complete peace of mind, David Urquhart (Travel) Ltd. are Trust Bonded and comply with government regulations to protect customer funds.
LOCAL DEPARTURE POINTS For your convenience we offer local departure points and travel direct to your destination with no coach interchanges or overnight coach travel.*
GUARANTEE THE FRONT SEAT FOR ONLY
£10 (subject to availability)
TRAVEL IN STYLE AND COMFORT
Thirty-three years on and our aims of offering fantastic, low price, hassle-free holidays departing directly from your local area are as true today as they’ve ever been.
WARM WELCOME Look out for our WARM WELCOME award. Offering excellent food, friendliness and efficiency of staff you’ll be sure of a treat at these hotels.
RM WEA LCOME W
EXCURSIONS AND ENTERTAINMENT
We offer quality touring coaches, all with experienced, friendly drivers, reclining seats, panoramic windows and seat belts. Most offer an onboard toilet and air conditioning.
HART HOTELS Book a holiday in one of our own hotels in great locations and benefit from our exclusively low prices. Look out for the Hart Hotels logo!
Nearly all of our holidays include exciting excursions and many also have a programme of evening entertainment for your enjoyment. Look out for the logo…
Your holiday begins from the moment you board your coach!
* From time to time due to operational reasons or traffic restrictions we may be required to merge departure points. Please check with your booking conditions.
Book online 24 hours a day, 7 days a week, 365 days a year!
Call our booking and enquiry line Monday - Friday 8:30am - 8:45pm Saturday 8:30am - 6:00 pm Sunday 10:00am - 6:00pm
DavidUrquhart.com ✆08448 DAVID URQUHART (TRAVEL) LTD., 103 STRATHMORE HOUSE, EAST KILBRIDE, G74 1LF
YOU CAN PAY FOR YOUR HOLIDAY BY CHEQUE, MASTERCARD, VISA OR VISA DEBIT
2
A DEPOSIT OF £30 PER PERSON SECURES YOUR BOOKING For Last Minute bookings, FULL PAYMENT must be made at time of booking.
717 717
Calls cost 7p per minute plus your phone company's access charge.
NO
CREDIT CARD CHARGES ON INITIAL PAYMENT
WMUC16_Layout 1 08/12/2015 15:00 Page 3
Scottish Cabaret Break Four nights dinner, bed & breakfast Three excursions £1.50 bar nightly (conditions apply) Nightly entertainment Travel throughout
GLENMORAG HOTEL, DUNOON
RM WEA LCOME W
DEPARTS FRIDAYS RETURNS MONDAYS DEPARTURES
SUPPLEMENTS
22 Jan 5 Feb
Inveraray - Half Day - discover precious fragments of Scotland’s rich history with a trip to this beautiful historic town. Loch Lomond - Full Day - join us for a scenic trip round the Bonnie Banks of Loch Lomond and soak up the beautiful scenery.
ENTERTAINMENT Monday - Magic Moments - ‘Sounds from the 60’s’ Tuesday - Tribute to ‘Frank Sinatra & Dean Martin’ Wednesday - ‘Songs from the Musicals’ Thursday - Scottish themed party night with dancing
DEPARTS MONDAYS RETURNS FRIDAYS
from only
£139
DEPARTURES
Coventry 0800 Solihull 0830 Birmingham 0900 West Bromwich 0930 Dudley 0955 Wolverhampton 1020 Walsall 1050
SUPPLEMENTS
No single room supplement £8.00 per person for sea view £17.00 per person for Holiday Insurance
1 Feb 29 Feb 14 Mar 4 Apr
£139 £149 £157 £164
LIVE
MUSIC
from only
£89
Coventry 0840 Solihull 0910 Birmingham 0940 West Bromwich 1010 Dudley 1035 Wolverhampton 1100 Walsall 1130 £13.00 single room £13.00 per person for Holiday Insurance
£89 £94
Oban - Full Day - we’ll travel past the sprawling Loch Awe, before arriving at the principal town of Argyll.
5 DAYS 4 NIGHTS
18 Mar
GEORGIAN HOLLIES HOTEL, BLACKPOOL
£99
EARLY BIRD
Set in an elevated spot overlooking the breathtaking Firth of Clyde, it’s a perfect place to laze and gaze the days away. Traditionally decorated, the hotel has a lift to all floors and bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
4 DAYS 3 NIGHTS
(Conditions Apply)
EXCURSIONS
WHAT’S INCLUDED • • • • •
£1.50 Bar
Blackpool weekend madness WHAT’S INCLUDED • • • •
Three nights dinner, bed & breakfast One excursion Entertainment Travel throughout
WE ❤
BLACKPOOL
RM WEA LCOME
EXCURSION Liverpool - Full Day - a World Heritage Site boasting over 1,500 listed buildings, not to mention the fantastic shopping development Liverpool One, the city of Liverpool has a lot to see! The coach will take you to the historic Albert Dock complex, housing an impressive number of visitor attractions, museums, galleries and the fab ‘Beatles Story’.
W
The Georgian Hollies Hotel has a fantastic location in Blackpool, situated close to all the attractions including the Winter Gardens and Blackpool Tower. There is a lift to most floors, and all bedrooms have: • En-suite facilities • Television • Radio • Tea/coffee making facilities
Ask about our
BLACKPOOL BOOSTERS! BOOST YOUR BREAK WITH BLACKPOOL’S TOP ATTRACTIONS AT UNBEATABLE PRICES! Blackpool
★★ BLACKPOOL TRAVELCARD NOW AVAILABLE ★★
St Patrick’s Irish Hooley WHAT’S INCLUDED • One night Irish themed dinner, bed & full breakfast • Time in Llandudno on the Monday morning • Irish Ceilidh Band & Disco entertainment • Travel throughout
Celebrate St Patrick's day and join us for a fantastic night of feasting and dancing to an Irish ceilidh band! Soak up the festivities as you dance the night away and revel in the atmosphere as we turn green for the night and mark St Patrick's day in style!
CELTIC ROYAL HOTEL, CAERNARFON
2 DAYS 1 NIGHT DEPARTS SUNDAY RETURNS MONDAY
only
£59
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£10.00 single room £8.00 per person for Holiday Insurance
13 Mar
£59
This stylish hotel is located in the famous town of Caernarfon just minutes from the harbour. The leisure centre features an indoor heated swimming pool and a fully equipped fitness suite. Bedrooms are bright and airy and feature: • En-suite facilities • Television with Freeview • Radio • Hair dryer • Tea/coffee making facilities RM WEA LCOME
Celtic Royal Hotel
W
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
3
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5 DAYS 4 NIGHTS
Bournemouth Spring Break EXCURSIONS
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Two excursions Entertainment Travel throughout NEW!
EARLY BIRD & EASTER
ULLSWATER HOTEL, BOURNEMOUTH
HOTEL
FOR 2016
A warm welcome in a lovely seaside town, the Ullswater Hotel is a favourite with Bournemouth holiday-makers. The golden sands of the West Cliff beach are just a few minutes’ walk away – and the great restaurants, bars and shopping aren’t far either. There is a lift to most floors, and bedrooms have: • En-suite facilities • Television • Radio • Hair dryer • Tea/coffee making facilities
5 DAYS 4 NIGHTS
DEPARTS MONDAY RETURNS FRIDAY
DEPARTS MONDAYS RETURNS FRIDAYS
Weymouth - Full Day - enjoy the laid back charm of Weymouth with its beautiful sandy beaches and fine Georgian Promenade. From museums to stunning houses and gardens, there is sure to be something to delight in Weymouth. Indulge in one of the quaint cafes and sample a real cream tea whilst gazing over the tranquil harbour. Portsmouth - Full Day - a beautiful waterfront city and home to the world's oldest dry dock still in use today. Discover some of the famous ships in history such as the HMS Warrior, Lord Nelson's pride, HMS Victory and even the WARM Tudor ship the Mary Rose! WELCOME
only
£125
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
29 Feb
£125
Experience the Great British seaside with Pontins - one of the great names in providing budget priced holidays and great value for money.
OSBORNE HOTEL, ILFRACOMBE
Walsall 0830 Wolverhampton 0900 Dudley 0925 West Bromwich 0950 Birmingham 1020 Solihull 1050 Coventry 1120
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
8 Feb 21 Mar
£129 £139
EXCURSIONS
• Four nights 3 course self service buffet dinner, bed & full breakfast • Two excursions HALF • Half price bar on one night PRICE BAR ON 1 NIGHT (conditions apply) (Conditions Apply) • Nightly evening cabaret entertainment • Daytime activities • Travel throughout
Easter in Ilfracombe Three nights dinner, bed & breakfast One excursion Entertainment Travel throughout
DEPARTURES
Bournemouth
WHAT’S INCLUDED
FOR ADULTS
• • • •
£129
Spring Break - Sand Bay
BRITANNIA PONTINS SAND BAY HOLIDAY VILLAGE, JUST WESTON-SUPER-MARE
WHAT’S INCLUDED
from only
EXCURSION
EASTER CRACKER!
Woolacombe - Full Day - delight in this wonderful blue flag beach resort. Enjoy the lively village of Woolacombe with its fresh blue waters, golden sands and friendly locals; Woolacombe is the perfect place to enjoy laid back charm. Sample the local pubs and restaurants, with plenty to do away from the sea.
Mendip Hills & Cheddar - Full Day - explore the great outdoors and clean fresh air as we journey to the beautiful Mendip Hills; an Area of Outstanding Natural Beauty with rugged landscapes and views over lush green countryside! We'll then explore Wells, a charming cathedral city with its Bishops Palace and ancient founts. Finally, we'll stop at Cheddar, famous for its dramatic gorges. Burnham-on-Sea & Minehead - Full Day first to Burnham-on-Sea, where you can check out the wildlife park, have a go on the amusements or do a bit of shopping. Then onto Minehead, a beautiful sandy beach resort with a rolling green hills backdrop.
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
only
£145
DEPARTURES
Walsall 0800 Wolverhampton 0830 Dudley 0855 West Bromwich 0920 Birmingham 0950 Solihull 1020 Coventry 1050
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
25 Mar
£145
Ideally located on Ilfracombe’s gorgeous seafront, close by you’ll find a wealth of wonderful attractions; from the famous Tunnel Beaches to a beautifully rustic harbour. The hotel boasts a sauna and a lift to most floors. Bedrooms have: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities Ilfracombe
4
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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Grand National
GO TO THE
RACES
WHAT’S INCLUDED
DEPARTS FRIDAY RETURNS SUNDAY DEPARTURES
• Two nights dinner, bed & breakfast • One excursion to the Grand National (ticket to the Steeplechase Area included) • Travel throughout
HAVE A PUNT!
CAREFULLY SELECTED HOTEL
only
3 DAYS 2 NIGHTS
SUPPLEMENTS
£139
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
£7.00 single room £8.00 per person for Holiday Insurance £30.00 Tattersalls Upgrade
8 Apr
£139
After a great day out at the races, we’ll head back to our carefully selected hotel, where a warm welcome awaits you. Bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
UPGRADE TO
TATTERSALLS
THRILLS, FRILLS & EXTRAS
See the world’s greatest horse race up close for yourself! One of the UK's most iconic events, the nail-biting Grand National is a sporting institution that stops the nation – and we’re all going! This is your chance to experience the thrills of Aintree from the heart of the action. With access to the Steeplechase Enclosure, you’re in for a treat.
INCLUDES TICKET FOR THE
£30 PER PERSON
STEEPLECHASE AREA
★★★★★★★
★★★★★★★
The Royal Edinburgh Military Tattoo Military Tattoo
3 DAYS 2 NIGHTS
only
DEPARTS MONDAY RETURNS WEDNESDAY
£179
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£7.00 single room £8.00 per person for Holiday Insurance
8 Aug ENJOY THE FESTIVAL
£179 Edinburgh Festival
Edinburgh buzzes with excitement as music, heritage and culture take centre stage at The Royal Military Tattoo, the highlight of the Edinburgh Festival. Edinburgh’s cobbled streets come alive with street performers, pavement artists and live music hits you at every corner. After time to soak up the atmosphere, enjoy an unforgettable night of ceremony, theatre, dance and massed pipes from home grown artists, as well as international acts, all finished off with a magnificent fireworks display (weather permitting) held high above the iconic castle.
WHAT’S INCLUDED • Two nights bed & breakfast including one dinner & one lunch INCLUDES ENTRY TO • One excursion including ticket for THE ROYAL The Royal Edinburgh Military Tattoo EDINBURGH MILITARY TATTOO • Time in Edinburgh to enjoy the Festival ★★★★★★★ • Entertainment • Travel throughout
WILLOWBANK HOTEL, LARGS
RM WEA LCOME W
Close to a lapping sea and the rolling hills of Ayrshire, the ★★★ A.A., S.T.B. privately-owned Willowbank Hotel offers holiday-makers comfort and easy access to both the seafront and Largs’ charming town centre – with a host of local attractions to enjoy. Bedrooms are available on the ground and first floors, offering: • En-suite facilities • Satellite television • Radio • Hair dryer • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
5
SEASIDE HOLDIAYS
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Llandudno
Llandudno & Portmeirion A gorgeous promenade to stroll down, a sprawling fun-filled pier and a host of attractions to delight in. Discover Britain’s only cable hauled tramway and the UK’s longest passenger cable car. All this in the shadow of spectacular Snowdonia. Cymru am byth! Portmeirion
NEW!
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
from only
£149
DEPARTURES
Coventry 0840 Solihull 0910 Birmingham 0940 West Bromwich 1010 Dudley 1035 Wolverhampton 1100 Walsall 1130
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
£149 £155 £159 £159 £159 £159 £149
1 Apr 20 May 10 Jun 29 Jul 19 Aug 9 Sep 28 Oct EVANS HOTEL, LLANDUDNO
WHAT’S INCLUDED
• Three nights dinner, bed & breakfast • One excursion including entry to Portmeirion with guided walking tour • Entertainment • Travel throughout
EXCURSION
INCLUDES ENTRY TO
PORTMEIRION
WITH GUIDED WALKING TOUR ★★★★★★★
Portmeirion - Full Day - discover the surreal architecture of the village used in the cult 60’s TV show ‘The Prisoner’. Designed by Sir Clough Williams-Ellis, with clapboard houses nestled under mountain trees; stunning coastal views; gorgeous old churches - so relax and forget the world in this Mediterranean atmosphere. Peppered with beautiful gardens, historic buildings and fabulous places to enjoy a cup of tea, relaxing doesn’t even begin to describe it.
RM WEA LCOME W
This family run hotel is situated in a quiet position near to the centre of town and close to the promenade. There is a lift to all floors, bedrooms are traditionally decorated and feature: • En-suite facilities • Satellite television • Radio • Hair dryer • Tea/coffee making facilities
6
EXCURSION FOR 2016
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
Portmeirion
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
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SEASIDE HOLIDAYS
Broads Cruiser
Great Yarmouth & the Norfolk Broads
Great Yarmouth
This break has got it all! From beach-side relaxing to boat trip adventuring, we’ll be sampling the best that this gorgeous corner of England to offer. n
from only
5 DAYS 4 NIGHTS DEPARTS MONDAYS RETURNS FRIDAYS
£149
DEPARTURES
Walsall 0730 Wolverhampton 0800 Dudley 0825 West Bromwich 0850 Birmingham 0920 Solihull 0950 Coventry 1020
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
£149 £189 £209 £209 £199
21 Mar 6 Jun 11 Jul 22 Aug 26 Sep
WHAT’S INCLUDED • Four nights dinner, bed & breakfast • Two excursions including a cruise on the Norfolk Broads • Entertainment • Travel throughout
NEW!
EXCURSION FOR 2016
INCLUDES A
CRUISE ON THE NORFOLK BROADS ★★★★★★★
EXCURSIONS Norfolk Broads Cruise - Full Day - we’ll sail the River Bure around the Wroxham Broads as well as taking in picturesque villages along the famous ‘Norfolk Broads’. Medieval bridges, ancient churches, cream teas and English wildlife at its finest. Beyond Great Yarmouth’s historic port we’ll find the protected wetlands of the Broads National Park. Step aboard the river cruiser as we sail the River Bure around the Wroxham Broads. There will also be time to explore the tranquil villages of Potter Heigham, Stalham and Horning. Cromer & Sheringham - Full Day - we’re off for a jaunt to Cromer, a gorgeous town on the North Norfolk coast, with its pier, museums, wide open beaches, spectacular cliffs and Victorian charm. Afterwards it’s on to the traditional seaside village-turned-town of Sheringham.
ST GEORGE HOTEL, GREAT YARMOUTH
Cromer
There’s plenty to keep you happy at The St George Hotel, opposite the famous Wellington Pier. The St George Hotel has a lift to all floors and a cosy bar to relax in during the evening. Bedrooms are traditionally decorated and feature: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
7
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Newquay
Leisure Weekend The multi-award winning resort of Newquay’s laid back charm is there for everyone to enjoy. Warmed by the Gulf Stream, Cornwall boasts some of the UK’s best beaches amongst its cliffs and caves.
Newquay
EXCURSION FOR 2016
WHAT’S INCLUDED
SEASIDE HOLIDAYS
NEW!
4 DAYS 3 NIGHTS
• Three nights dinner, bed & breakfast • One excursion • Entertainment • Travel throughout
DEPARTS FRIDAYS RETURNS MONDAYS
EXCURSION Cornwall & Poldark Country - Full Day - first, we’ll travel to Padstow, famed for its soaring cliffs and unspoilt views across the beautiful Camel Estuary and Tregirls Beach. The beauty of the wide sandy beach is hard to miss in Poldark’s fictional Nampara Cove. Next, we’re off to explore the wild Bodmin Moor and St Bernard, where Ross Poldark’s cottage features and the rugged countryside is the perfect partner to the dramatic story lines. Finally, we’ll head to Charlestown - near St Austell’s - where the original Grade II Listed harbour is the perfect backdrop for this exciting 18th Century drama.
SANDY LODGE HOTEL, NEWQUAY
from only
£119
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
No single room supplement £13.00 per person for Holiday Insurance
£119 £129 £149 £149 £149 £144 £135
22 Apr 13 May 17 Jun 2 Sep 16 Sep 30 Sep 14 Oct
RM WEA LCOME W
The Sandy Lodge Hotel in Newquay is an excellent family run hotel based in Cornwall's premier resort. With a four course meal served each evening and a generous breakfast, the hotel is famed for its fantastic cuisine. Plus there's a Heated Indoor Swimming Pool, Jacuzzi, Pool Table, Gym and Sauna (small extra charge), you're sure to leave fully relaxed and refreshed. There is a lift to most floors and bedrooms are light and airy with: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
Torquay Weekend
One of the UK’s top tourist destinations since the Victorian period, the stylish resort of Torquay sits at the heart of the English Riviera offering many attractions.
Torquay
4 DAYS 3 NIGHTS
DEPARTS FRIDAYS RETURNS MONDAYS
£119
DEPARTURES
Walsall 0815 Wolverhampton 0845 Dudley 0910 West Bromwich 0935 Birmingham 1005 Solihull 1035 Coventry 1105
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
27✦ May 15 Jul 19 Aug 21 Oct
8
from only
✦ Bank Holiday
£129 £149 £155 £119
WHAT’S INCLUDED • Three nights dinner, bed & breakfast • One excursion • Entertainment • Travel throughout
THE ENGLISH RIVIERA
EXCURSION Totnes & Brixham - Full Day - visiting these delightful Devon towns, with cobbled streets and quaint houses. First to the charming little market town of Totnes, wander the River Dart trail, visit Totnes Castle or browse the Elizabethan market (in season). After time to explore we move on to Brixham, an ancient land of smugglers and pirates with a busy jostling harbour, filled with yachts’ and pretty little fishing boats, as well as a replica of Sir Francis Drake’s iconic ship, the Golden Hind.
ASHLEY COURT HOTEL, TORQUAY A family run hotel in the heart of Torquay, the Ashley Court is the perfect choice. Situated close to the golden beaches and town centre, you can easily explore this charming seaside town. With an outdoor heated pool (in season) your sure to feel relaxed. Spend time in the games room or simply retreat to your pleasantly decorated bedroom. There is a lift to most floors and bedrooms have: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
WMUC16_Layout 1 09/12/2015 10:03 Page 9
Isle of Wight Explorer
Sprawling golden sands for miles, historic buildings and a warm welcome, the Isle of Wight has been a top pick for generations for a reason.
NEW!
Ventnor
• Four nights dinner, bed & breakfast • Three excursions including a visit to Rosemary Vineyard with free tastings & guided tour INCLUDES A VISIT TO ROSEMARY VINEYARD • Entertainment • Travel throughout WITH FREE TASTINGS
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
& GUIDED TOUR
EXCURSIONS
★★★★★★★
Ventnor, Brighstone & the Needles Park - Full Day - meandering along the south coast of the island and visiting its traditional seaside towns and villages. Finally we visit the Needles Park where you visit the new visitor centre, watch a glass blower at work, or grab a bird’s eye view of the multi-coloured sand cliffs of Alum Bay and the stunning turquoise waters. Newport, Cowes & Rosemary Vineyard - Full Day - exploring the highlights of the island from the Isle of Wight’s principle town to a guided tour of the vineyards. Carisbrooke & Yarmouth - Half Day - to these delightful villages with a mix of medieval history and stunning coastal views.
only
£199
DEPARTURES
Walsall 0730 Wolverhampton 0800 Dudley 0825 West Bromwich 0850 Birmingham 0920 Solihull 0950 Coventry 1020
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
£199 £199 £199
4 Jul 18 Jul 8 Aug
29✦ Aug 12 Sep
£199 £199
SEASIDE HOLIDAYS
EXCURSIONS FOR 2016
WHAT’S INCLUDED
✦ Bank Holiday
RM WEA LCOME W
HOLLIERS HOTEL, SHANKLIN
The Holliers Hotel offers a warm welcome in a great location. The hotel has a Heated Indoor Swimming pool and Jacuzzi, as well as a Sauna (small additional charge). Bedrooms are available on the first and second floors, featuring: • En-suite facilities • Television • Hair dryer • Tea/coffee making facilities
Torquay SUPER DEAL Enjoy quaint English charm and a laid back Devonshire welcome on the English Riviera. Delight in the famous 22 miles of cliffs, coves and beaches of the Devonshire Coast!
Torquay
from
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
£159
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
9 May 30✦ May 4 Jul 8 Aug
£159 £169 £189 £189
22 Aug 5 Sep 10 Oct
£189 £189 £167 ✦ Bank Holiday
CAREFULLY SELECTED TORQUAY HOTEL
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Two excursions Entertainment Travel throughout
EXCURSIONS Totnes & Brixham - Full Day - first to the charming little market town of Totnes, wander the River Dart trail, visit Totnes Castle or browse the Elizabethan market (in season). After time to explore we move on to Brixham, an ancient land of smugglers and pirates with a busy jostling harbour. Buckfast Abbey & Plymouth Full Day - spend the morning at the famous Buckfast Abbey, before moving on to this vibrant waterfront city.
Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday and delight in the jewel of Devon that is Torquay. This carefully selected hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
Plymouth
9
WMUC16_Layout 1 08/12/2015 15:02 Page 10
blackpool breakaway
BLACKPOOL ROCKS
• Four nights dinner, bed & breakfast • Two excursions • Entertainment • Travel throughout
CHEQUERS PLAZA HOTEL, BLACKPOOL
Liverpool - Full Day - a World Heritage site with a wonderful collection of museums, galleries, shopping and dining, there really is something for everyone in this fantastic city.
RM WEA LCOME W
Comfortable, modern and stylish, the Chequers Plaza Hotel offers you a warm welcome in a fantastic location, just opposite the Cliffs tram stop. Situated on Queens Promenade, with views out over the lapping waves of the Irish Sea. There is a lift to most floors and all bedrooms have: • En-suite facilities • Television • Radio • Tea/coffee making facilities
DEPARTS FRIDAYS RETURNS MONDAYS
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
21 Oct
MANHATTAN HOTEL, BLACKPOOL
DEPARTURES
Coventry 0840 Solihull 0910 Birmingham 0940 West Bromwich 1010 Dudley 1035 Wolverhampton 1100 Walsall 1130
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
11 Apr 25 Apr 9 May
£149 £159 £169
23 May £169 6 Jun £169 20 Jun £169
Ask about our
BLACKPOOL BOOSTERS! BOOST YOUR BREAK WITH BLACKPOOL’S TOP ATTRACTIONS AT UNBEATABLE PRICES!
★★ BLACKPOOL TRAVELCARD NOW AVAILABLE ★★
Blackpool
£149
RM WEA LCOME
EXCURSION
WHAT’S INCLUDED
• Three nights dinner, bed & breakfast • Two excursions including an evening drive to see the famous 'Illuminations' NEW! • Entertainment HOTEL • Travel throughout FOR 2016
W
Perfectly located, the Manhattan hotel is nestled on the North Promenade, offering stunning views of the shimmering Irish Sea and sprawling golden sands. Just a short distance from attractions like Blackpool Tower and the piers, the hotel has a lift to most floors (some steps to entrance of the hotel) and bedrooms feature: • En-suite facilities • Television • Radio • Tea/coffee making facilities
• Four nights dinner, bed & breakfast • Three excursions including an evening drive to see the famous 'Illuminations' • Entertainment • Travel throughout
CAREFULLY SELECTED BLACKPOOL HOTEL Enjoy all the excellent standards and service that you would expect from a David Urquhart holiday in the bustling resort of Blackpool. Brimming with attractions - the Winter Gardens, Tower, Theatres and Beach - you are sure to be kept entertained. The hotel will feature: • En-suite facilities • Television • Tea/coffee making facilities
Blackpool Illuminations - Evening Drive join us for an unforgettable drive along the promenade to see the famous Illuminations!
Ask about our BOOST YOUR BREAK WITH BLACKPOOL’S TOP ATTRACTIONS AT UNBEATABLE PRICES!
★★ BLACKPOOL TRAVELCARD NOW AVAILABLE ★★
Blackpool
5 DAYS 4 NIGHTS
blackpool illuminations DEAL! WHAT’S INCLUDED
Liverpool - Full Day - a World Heritage site with a wonderful collection of museums, galleries, shopping and dining, there really is something for everyone in this fantastic city.
BLACKPOOL BOOSTERS!
SUPER
10
£149
£149 blackpool illuminations weekend
Coventry 0800 Solihull 0830 Birmingham 0900 West Bromwich 0930 Dudley 0955 Wolverhampton 1020 Walsall 1050
£149 £149
St Annes & Southport - Full Day - to the popular and traditional seaside resorts with stunning parks and gardens. Afterwards, we’ll visit beautiful Southport.
DEPARTS MONDAYS RETURNS FRIDAYS
from only
only
DEPARTURES
9 Sep 30 Sep
HOTEL FOR 2016
EXCURSIONS
WHAT’S INCLUDED
4 DAYS 3 NIGHTS
NEW!
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
EXCURSIONS St Annes & Southport - Full Day - to the popular and traditional seaside resorts with stunning parks and gardens. Afterwards, we’ll visit beautiful Southport. Liverpool - Full Day - a World Heritage site with a wonderful collection of museums, galleries, shopping and dining, there really is something for everyone in this fantastic city.
only
£179
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£16.00 single room £17.00 per person for Holiday Insurance
5 Sep 19 Sep 3 Oct
£179 £179 £179
17 Oct 31 Oct
£179 £179
Blackpool Illuminations - Evening Drive join us for an unforgettable drive along the promenade to see the famous Illuminations!
ASK ABOUT BLACKPOOL BOOSTERS!
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
Blackpool
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
WMUC16_Layout 1 09/12/2015 10:13 Page 11
NEW!
EXCURSION TO GLASGOW
Lochs, Glens & Glasgow
(Conditions Apply)
Shimmering lochs and sweeping glens, we’re off to explore the wild wilderness of Bonnie Scotland! Fall in love with the landscape on a leisurely cruise on the spectacular Loch Long & Loch Goil; the centrepiece of this fantastic holiday.
5 DAYS 4 NIGHTS
from
DEPARTS MONDAYS RETURNS FRIDAYS DEPARTURES
£189
Coventry 0800 Solihull 0830 Birmingham 0900 West Bromwich 0930 Dudley 0955 Wolverhampton 1020 Walsall 1050
SUPPLEMENTS
No single room supplement £8.00 per person for sea view £17.00 per person for Holiday Insurance
£189 £197 £204 £214 £214 £214
23 May 13 Jun 20 Jun 11 Jul 22 Aug 12 Sep ENTERTAINMENT
Monday - Magic Moments - ‘Sounds from the 60’s’ Tuesday - Scottish themed party night with dancing Wednesday - ‘Songs from the Musicals’ Thursday - Tribute to ‘Frank Sinatra & Dean Martin’
OR SIMPLY BOOK ONLINE AT
TOWN & COUNTRY
£1.50 Bar
Two Lochs Cruise
Glasgow
WHAT’S INCLUDED • • • •
LIVE
Four nights dinner, bed & breakfast Three excursions including a ticket for a Two Lochs Cruise £1.50 bar nightly (conditions apply) Entertainment nightly • Travel throughout
MUSIC
EXCURSIONS Two Lochs Cruise - Half Day - first we travel to Blairmore Pier on the outskirts of Dunoon to INCLUDES board the Clyde Cruiser. Experience the natural TICKET FOR A scenic beauty of the area as we sail into the heart TWO LOCHS CRUISE ★★★★★★★ of the Loch Lomond and Trossachs National Park. Enjoy the views of quaint lochside villages and steeply sided mountains forest clad from sea to summit. Glasgow - Full Day - we travel to Gourock on the ferry to discover this dynamic and stylish city, with staggering architecture, unique masterpieces from designer Charles Rennie Mackintosh, fabulous shopping and friendly people. For those wanting to visit the superb Riverside Transport Museum, the coach will take you down to the Clyde waterfront and return for you after time to explore.
VISIT
THE RIVERSIDE TRANSPORT MUSEUM
Loch Lomond Shores - Full Day - first on our journey will be a stop at the west shore picture-perfect village of Luss, with its quaint little cottages and old parish, before heading to Balloch. Afterwards we’ll head to Loch Lomond Shores Visitor Centre.
GLENMORAG HOTEL, DUNOON
RM WEA LCOME W
There’s fun for all at the Glenmorag Hotel, where the staff are friendly and there’s entertainment every evening. Set in an elevated spot overlooking the breathtaking Firth of Clyde, it’s a perfect place to laze and gaze the days away. Traditionally decorated, the hotel has a lift to all floors and bedrooms feature: • En-suite facilities • Television • Tea/coffee making facilities
DavidUrquhart.com
11
TOWN & COUNTRY
WMUC16_Layout 1 09/12/2015 10:06 Page 12
Inverness
Highlands, Skye & John O’Groats A tiny, peaceful village situated between Loch Garve and Strathgarve, Garve is an ideal spot from which to tour some of the most dramatic and beautiful countryside in Britain and has some of the most rustic landscapes Scotland has to offer.
5 DAYS 4 NIGHTS
DEPARTS MONDAYS RETURNS FRIDAYS
from
£189
DEPARTURES
Coventry 0700 Solihull 0730 Birmingham 0800 West Bromwich 0830 Dudley 0855 Wolverhampton 0920 Walsall 0950
SUPPLEMENTS
No single room supplement £17.00 per person for Holiday Insurance
£189 £199 £199
20 Jun 18 Jul 8 Aug ENTERTAINMENT Monday - Singer & comedy show Tuesday - Country singer Wednesday - Singer & entertainment Thursday - Musical variety party night
LIVE
MUSIC
WHAT’S INCLUDED • • • •
Four nights dinner, bed & breakfast Three excursions • Entertainment nightly £1.50 bar nightly (conditions apply) Travel throughout
£1.50 Bar (Conditions Apply)
EXCURSIONS Inverness - Full Day - to the ‘Capital of the Highlands’, nestled on the banks of the River Ness. Admire its beautiful red sandstone castle, perching above the city, walk along the rushing River Ness or take a peek in the beautiful Cathedral. Discover the quaint buildings of the Old Town, the unique little shops or wander round one of the many art galleries. Isle of Skye - Full Day - we travel down the sweeping landscape of Glen Carron, passing the deep Loch Carron on our way to Stromeferry, a beautiful little village on its south shore. Heading over the Skye Bridge we’ll come to explore Portree; with its beautifully colourful seafront houses and its rich history featuring Bonnie Prince Charlie. Heading back to the hotel, we pass through the pretty mainland town of the Kyle of Lochalsh. John O'Groats - Full Day - journeying along the rugged coastline past Brora and Dunbeath, where sparkling waters meet rocky shores and quaint old houses poke out from green grass. Skirting Wick, we’ll continue to the world famous John O'Groats with fine views across the Pentland Firth towards the Orkneys.
GARVE HOTEL, GARVE
Portree
12
Isle of Skye
RM WEA LCOME W
A lovely Scottish haven in a beautiful Highland village, the Garve Hotel sits in picturesque gardens leading down to the Black Water River. An excellent place from which to roam and see the Highlands, it doesn’t get much prettier than this. There is a lift to most floors and bedrooms are pleasantly decorated, with: • En-suite facilities • Television • Tea/coffee making facilities
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
WMUC16_Layout 1 08/12/2015 15:03 Page 13
GROUP BOOKINGS
Here’s a few good reasons to let us look after your Group in 2016…
Winner: Best coach operator for the Over 50s The 50+ Show 2013, 2014 and 2015 Finalist: Best Coach/Tour Operator for Groups Group Leisure Awards 2015
We can arrange your trip to suit your desired destination, important dates and organise the itinerary. Whatever the occasion we have it covered!
We take the hassle out of organising a group holiday – with direct contact numbers and emails for our groups department we are easily available when you need us.
Starting from 20 passengers we can organise to pick up and drop off your group at a location of your choice, and with groups of 40 or more you can benefit from sole use of the coach.
Book between
Book between
Book over
1/2 Free
2 Free
4 Free
10-19
35-40
Place
50
Places
1 Free
Places
3 Free
Place
Places
Book between
Book between
20-34
41-49
Book with us in 2016 and take advantage of our NEW free place incentives* CALL THE GROUP BOOKINGS TEAM NOW ON
EMAIL US AT
08442 43 00 43
groups@davidurquhart.com
*Supplements and holiday insurance premium as appropriate are charged in full for all persons booked. Group booking discounts cannot be used in conjunction with any other special offer. Group booking discount cannot be used on day trips or tours with inclusive tickets for third party events or attractions. Group booking discount is applicable to groups who are travelling together on the same coach and on the same date. The discount will be applied when the final balance is being paid, this must be paid in one transaction.
VISIT US ONLINE AT
DavidUrquhart.com
13
WMUC16_Layout 1 08/12/2015 15:03 Page 14
COACH HOLIDAYS BOOKING CONDITIONS Your Holiday With David Urquhart (Travel) Limited These conditions set out the terms of the contract, which you (the person(s) named on the confirmation of booking) enter into by booking a holiday with us, David Urquhart (Travel) Limited, the terms of which become effective on you paying your deposit and us issuing a confirmation of booking to you. The contract does not start until the confirmation of booking is posted or handed to you.
The price of your holiday is guaranteed and will not be subject to any variations, either upwards or downwards except for those resulting from variations in (a) transportation costs, including the cost of fuel; or (b) dues, taxes or fees chargeable for services; or (c) the exchange rates applied to a particular package. We will not vary the price within 30 days before the date of departure. In the event of the alterations in price being less than 2% then no variation will be made.
Payment
Should the price change be such that it amounts to a major alteration of the terms of the contract, or there is any other significant change to the contract, then you will be entitled to the three options noted in paragraph one of the “Changes by us” section (above) and, where appropriate, seek compensation.
The balance of your account must be paid to us, at the address stated on the confirmation of booking, at least Four weeks prior to the scheduled date of the start of your holiday otherwise your booking will be cancelled and your deposit will not be refunded. Payment is normally required in full should the scheduled date of the start of your holiday be within Four weeks of the date your booking is received by us. Once made, you may change certain aspects of your booking (for example the names of the passengers travelling) or subject to availability of arrangements departure dates, pick up points, room types on payment of an administration fee of up to £20 per person to cover our administration costs. Cheques, Debit Cards and Credit Cards are all acceptable forms of payment unless booked within Ten days of the scheduled date of the start of your holiday when we reserve the right to require payment by debit or credit card or some other form of cleared funds. A 2% credit card fee will be applied to all balances paid by credit card. There are no credit card fees on deposits/initial payment. There are no fees charged for any payments made by debit card.
Cancellation/Changes by you In the event of you having to cancel your booking you should contact us immediately to avoid incurring any unnecessary charges. Any verbal cancellation of your booking must be followed up in writing within 24 hours. Unfortunately our bookings are arranged with service providers many weeks in advance of the date of travel and as a result we require to impose cancellation charges. These cancellation charges may be recovered through travel insurance, subject to the terms of the insurance company policy and we would therefore encourage you to obtain cancellation cover. Our Cancellation charges are as follows:Cancellation Date
Charge
more than 28 days before departure date
Loss of Deposit
28 days - 14 days
40% of Holiday Price
13 days - 7 days
60% of Holiday Price
6 days - 1 day
90% of Holiday Price
Day of Departure or later
Full Holiday Price
We accept your booking in good faith and you agree that there are no reasons which have not been disclosed to us in writing before booking (e.g. severe infirmity or incapability) which may make it unwise for you or your party to embark on the tour. The safety and well being of all passengers on the coach is the responsibility of the coach driver whose directions providing they are reasonable must be respected by you. We are responsible for the acts and omissions of our staff and suppliers of services with whom we contract. We are not able to accept responsibility for unexpected or unforeseen circumstances beyond our control where we have taken all due care to avoid them.
Changes by us We may require to cancel your holiday in certain unusual, unforeseen circumstances beyond our control or in the event that the number of people booked on a tour does not reach our minimum (normally 25). In the event of cancellation you are entitled and we will offer you either (a) a substitute package of equivalent or superior quality, if space permits or (b) a substitute package of a lower quality, if space permits together with the difference in price between the price of the holiday you have purchased and that of the substitute or (c) to repay you as soon as possible all the monies you have paid us. In the event of cancellation we will notify you at the earliest opportunity and give you a reasonable time to enable you to take a decision on which option you wish to follow. The new arrangement will, where possible, be confirmed to you in writing. If a tour is cancelled where the number of people booked on a tour does not reach our minimum, you will be notified at least 14 days prior to the date of departure. We sometimes make changes to journeys and excursions in response to adverse weather conditions, road repairs, road congestion and other local factors. In these circumstances the driver will exercise his discretion reasonably having all due consideration to the relevant factors and as a result there may be changes to the planned journey. In the event that the principal destination of your holiday is no longer available for reasons beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, then we will attempt to make alternative arrangements at no extra cost and will refund any difference in the cost between the original arrangements and the alternative arrangements supplied. Where we are unable to agree to make appropriate alternative arrangements, with both parties acting reasonably, we will either return you to the original departure point or to another mutually agreed place. Advertised pick up points and timings are only indicative and are not finalised until shortly before departure. A change to either the pickup point, pick up time or number of pick up points is not considered to be a significant alteration to the terms of the contract.
14
Complaints All complaints we receive are thoroughly investigated and customers are kept informed at each stage of the investigation. Sometimes investigations can take time as we await response from our service providers. In order to bring matters to the attention of the service providers at the earliest possible opportunity you should raise any matter that relates directly to the Hotel or Holiday Centre with a Senior Manager or Owner as it arises so that matters can be dealt with there and then. Any complaint associated with transport should be intimated to the driver as soon as possible to give him the opportunity to correct any deficiency. Should the matter remain unresolved after a reasonable time has been allowed for action, you should report the matter to us without delay and confirm the same in writing as soon as possible thereafter. We would consider 28 days to be a reasonable time to confirm the complaint to us and in the event of the complaint not being intimated in time, this may impede the future investigation and could affect your entitlement to compensation.
Behaviour If you or any member of your party is considered likely to cause offence, danger, damage or distress to others we reserve the right at all times to cancel or terminate your holiday completely. If this situation arises our responsibility under the contract will cease and we will be under no obligation to cover expenses incurred nor shall we consider any claims for compensation or refunds. Smoking and the consumption of alcohol are not permitted on our coaches.
Compensation Where you are entitled to receive compensation from us in terms of this Agreement or in terms of the Package Travel, Package Holidays and Package Tour Regulations 1992 the minimum level of compensation payable by us shall be either £10 where the cancellation (or significant change to the contract) is made 14 to 28 days prior to departure or £15 where the cancellation (or significant change to the contract) is made within 0 to 13 days of departure. Where the cancellation (or significant change to the contract) occurs prior to 28 days before departure, compensation may be payable where there is a provable loss. If following upon the date of departure we are unable to provide a significant proportion of the contracted services the level of Compensation payable by us shall be a minimum of £15. Compensation is not payable (a) in the event of us cancelling a tour in the event that the number of people on the tour does not reach the required minimum or (b) for unusual and unforeseeable circumstances outwith our control, the consequences of which could not have been avoided even if all due care had been exercised by us.
General Conditions While at the time of going to print the details contained in this brochure are correct to the best of our knowledge, we will where possible inform you of any inaccuracies or changes to the brochure details at the time of booking. On holidays wholly based in the United Kingdom, Isle of Man, Channel Islands and the Republic of Ireland passports are not required, however, a full British Passport is required for all continental breaks and UK holidays featuring excursions to the continent. If you are not a holder of a full British Passport you should request further advice before booking any holiday involving travel outwith the United Kingdom. For holidays to Ireland we require passenger’s full names, gender, nationality, date of birth and special requirements prior to departure and photographic identification is advised for those travelling to the Republic of Ireland. As a package holiday provider we are bound by the Package Travel, Package Holidays and Package Tour Regulations 1992. Regulation 20 of these Regulations requires us to protect all customer prepayments and therefore all monies received by us prior to the date of the holiday will be deposited in a Secure Trustee Account controlled by Independent Trustees who are professional people accepting the obligation for controlling this Account in our customers’ interest. For tours outwith the United Kingdom the Trustees will have funds available to cover repatriation of clients to the United Kingdom should we cease to trade for any reason. These terms and conditions shall be governed by the law of Scotland.
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
ATUC16_Layout 1 14/12/2015 10:37 Page 27
GENERAL INFORMATION & INSURANCE Tickets
Meals en-route
Your ticket giving exact time and place of departure will be sent to you approximately one week prior to departure. At the same time you will receive your luggage labels. To help your holiday planning, proposed pick up times are indicated in this brochure but please ensure you check the final details as stated on your ticket.
Whilst we do not include meals en-route, when appropriate we will make stops where snacks/meals can be purchased.
Seat allocation When you book you will be advised in which areas of the coach space is available (see diagram). From this information, you will be able to select the area from which your seat(s) will be allocated. Your exact seat number will be advised by your driver as you join the coach. There is a supplement to confirm booking of the front seats, subject to availability. Driver Side
A
B
C
D
E
F
R e a r
Driver
Return Journey Exact time of arrival home can vary owing to weather, traffic conditions etc. If you are arranging for someone to collect you on return, we suggest you ask the driver at the last comfort stop on the way back, and telephone ahead.
Hotels The hotel gradings used in this brochure are taken from the respective organisations’ handbook available at the time of going to print. For hotels on the Continent, we use local ratings, which can vary from country to country. Generally meals on the Continent will reflect local cuisine. Continental breakfast is usually a croissant or roll and coffee, whilst buffet breakfast includes a selection of meats and cheeses. Dinner at hotels on the Continent may include a set menu or limited choice.
Entertainment Whilst we encourage hotels to provide some entertainment, the type and amount of entertainment is at the discretion of the management, will vary from hotel to hotel and may be dependent on numbers staying at the hotel.
Pavement Side
Luggage
Satisfaction Cards
Please ensure that your luggage is sturdy and waterproof - suitable for the normal handling and conditions on a coach tour. Approximately one week before departure, we will send you your luggage label. Please ensure that it is completed and prominently displayed on your luggage.
When we send your tickets we include a satisfaction card which we hope you will complete and return to us at the end of your holiday. There is no postage charge for the sender. Whilst all cards are carefully scrutinised and help us a great deal in maintaining and improving standards we do not send acknowledgement of receipt of your card.
Personal Belongings Please, please, double check you have all your personal belongings gathered together before you vacate the hotel and before you leave the coach as returning items to customers is, at best, both difficult and expensive and, at worst, sadly some items are ‘lost forever’.
Smoking / Alcohol on board
What to do if you have a problem If you have any problem on tour your driver will do his/her best to help. Within the hotel the proprietor/manager/senior staff will do their best to handle requests or resolve problems. But please remember that if you do not tell the proprietor/manager about the problem there is little he/she can do. Equally, if any problem is not resolved and the first time you contact us is after the holiday is over, then it is too late for us to take action. (This does not negate your right under our booking conditions.)
Smoking and the consumption of alcohol is not permitted on coaches. There will be regular comfort stops when those wishing to smoke can do so.
David Urquhart Travel comply with Government regulations to protect customer funds.
HOLIDAY INSURANCE We have arranged a Travel Insurance Policy through Towergate Chapman Stevens, a trading name of the Towergate Underwriting Group Limited, which is underwritten by Astrenska, underwriting agents for Ageas Insurance Limited. Astrenska is a trading name of Collinson Insurance Services Limited whose parent company is The Collinson Group Limited. Ageas Insurance Limited, The Collinson Group Limited and Towergate Underwriting Group Limited are all authorised and regulated by the Financial Conduct Authority thus providing first class security.
• MEDICAL HEALTH REQUIREMENTS. It is a condition of the David Urquhart Travel Insurance that at the time of taking out this policy and between that time and your departure date, you are not travelling against Medical Advice or for the purpose of receiving medical treatment.
Cancellation/Curtailment
Up to £3,000
£15 on holidays under £100 £40 on holidays over £100 Loss of Deposit - Nil
Medical & Repatriation Expenses
Up to £2,000,000. United Kingdom costs are limited to £2,000
£40 (Nil if EHIC is utilised)
Hospital Benefit
£15 per 24 hours up to £500
Nil
Baggage & Personal Effects
Up to £1,000 (Limited to £200 in respect of Valuables & any one Item pair or set and golf equipment)
Nil
Money & Documents
Up to £200 (cash limit £50 if under 16)
Nil
• INSURANCE POLICY. This contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the Insurance Policy carefully. • CONDITIONS, EXCLUSIONS AND WARRANTIES. There are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole Policy. • FRAUDULENT CLAIMS. The making of fraudulent claims is a criminal offence. • HEALTH. Refer to Medical Health Requirements as shown above. • PREGNANCY. The Policy will not cover any claim arising from Pregnancy for travel within four (4) weeks of the estimated date of delivery. • PERSONAL PROPERTY. If you are planning on taking items valued in excess of £200 such as photographic equipment, jewellery and other valuables with you, then you should make sure that you have adequate personal possessions cover under a Home Contents Insurance. Personal Property claims are paid based on the value of the goods at the time of loss and not on a ‘New for Old basis’ or replacement cost basis. A deduction will therefore be made for wear and tear and depreciation. • DATE CHANGE EXCLUSION. Certain sections of your policy (refer to General Exclusions item 17) contain exclusions for losses arising from failure of equipment to correctly recognise the calendar date, such as the change to the year 2000. • POLICY LIMITS. Most sections of the Policy have limits on the amount the Insurer will pay under that section. Some sections also have inner limits e.g. for one item, or for valuables in total. • POLICY EXCESS. Claims under most sections of the Policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of the claim. • REASONABLE CARE. You are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. • COMPLAINTS. The Insurance Policy includes a complaints procedure which tells you what steps you can take if you wish to make a complaint. Please refer to the Policy Wording for full details. • COOLING OFF PERIOD. The Policy contains a ‘cooling off period’ which allows you to return the Policy within 14 days of purchasing cover for a full refund if the cover is not suitable for your needs. • HAZARDOUS ACTIVITIES. The Policy will not cover you when you are taking part in certain activities. Please refer to the Policy Wording for details of any particular exclusion. • GOVERNING LAW. Your Policy is governed by English law. David Urquhart (Travel) Limited is an Appointed Representative of ITC Compliance Limited, which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.
Delayed Baggage
Up to £100 after 12 hours delay
Nil
PREMIUM must be paid at the time of booking and includes Insurance Premium Tax.
Loss of Passport
Up to £200
Nil
Travel Delay
£20 first 12 hours then £10 each subsequent 12 hours up to £60
Nil
Abandonment
Up to £3,000 in excess of 12 hours
£40
Missed Departure
Up to £300
Nil
Personal Accident
Up to £5,000 (limited to £1,000 if aged under 16). Permanent Disablement Benefit only applicable to persons aged 69 and under
Nil
Personal Liability
Up to £1,000,000
Nil
NOTE: THIS TRAVEL INSURANCE COVER IS ONLY VALID FOR HOLIDAYS BOOKED WITH DAVID URQUHART TRAVEL. DEMANDS AND NEEDS. This insurance policy will suit the Demands and Needs of an individual, or group (where applicable) who are not travelling against Medical Advice, are travelling in countries included within the policy terms and who wish to insure themselves against unforeseen events detailed in the cover section below, subject to the terms, conditions and maximum specified claim limits. IMPORTANT. We will not provide you with advice about the suitability of this product for your individual needs but will be happy to provide you with factual information. The Policy is optional for UK Holidays, but for European Holidays it is a condition of booking that all guests have Travel Insurance when travelling overseas. There is no obligation to purchase our travel insurance, however, should you wish to take advantage of this policy, please include the appropriate premium when booking your holiday. Your David Urquhart Travel invoice is proof of insurance and full details of the Policy Wording will be sent to you with your confirmation of booking. Premiums quoted include Insurance Premium Tax at the prevailing rate.
SUMMARY OF BENEFITS COVER
SUM INSURED
EXCESSES
UK 1 day 2 to 3 days 4 days 5 days 6 days and over
£2.00 per person £8.00 per person £13.00 per person £17.00 per person £19.00 per person
Continental
Please note this Policy is only available to persons resident in the United Kingdom and for persons visiting the United Kingdom. For the latter cover will apply for travel in, from and return to the United Kingdom only, and repatriation will be to the United Kingdom. For further details or clarification of the above please refer to your policy.
2 to 3 days 4 days 5 days 6 to 8 days 9 days and over
£15.00 per person £20.00 per person £25.00 per person £29.00 per person £31.00 per person
Republic of Ireland 4 days 5 days 6 days and over
£19.00 per person £21.00 per person £23.00 per person
Annual Insurance For David Urquhart Travel Coach Holidays Annual insurance for our UK & Jersey coach holidays
£30.00 per person
Annual insurance for our UK, Jersey, Ireland & Continental coach holidays
£40.00 per person
Important Information : If you do not wish to take out our Holiday Insurance for holidays in Europe, Channel Islands and the Republic of Ireland, you must provide us with the name and policy number of your alternative insurer.
OR SIMPLY BOOK ONLINE AT
DavidUrquhart.com
WMUC16_Layout 1 09/12/2015 10:12 Page 16
INCLUDES
If you love Strictly Come Dancing then this break is for you! Dancing, fun and friends - this ballroom dancing weekend promises to be a hit whether you are a beginner or experienced mover! There’s classes and workshops for everyone who want to have fun and refine their dancing skills and by the end of the weekend, you’ll feel like taking to the stage and strutting your stuff!
★★★★★★★
JUST FOR ADULTS
only
4 DAYS 3 NIGHTS
DEPARTS FRIDAY RETURNS MONDAY
WHAT’S INCLUDED • Three nights 3 course self service buffet dinner, bed & full breakfast • Daytime activities • Two excursions - Burnham-on-Sea & Minehead • Nightly evening cabaret entertainment including entertainment from the Stars of Strictly Come Dancing • Travel throughout
NEW!
FOR 2016
DEPARTURES
Birmingham, Coventry, Dudley, Solihull, Walsall, West Bromwich, Wolverhampton
SUPPLEMENTS
£13.00 single room £13.00 per person for Holiday Insurance
Friday - Bingo • Dancing with live Ballroom Dance Band Saturday - Bingo • ‘Strictly Come Dancing’ with Strictly stars (to be announced) Sunday - Bingo • Music & Dancing • Cabaret Show
Sat 27 Aug Bletchley Park
only £59 INCLUDES ENTRY TO BLETCHLEY PARK
Once Britain's 'Best Kept Secret', today Bletchley Park, home of the Codebreakers, is a heritage site attraction. You can explore and experience the top secret world of iconic WWII Codebreaking Huts and Blocks set within the atmospheric Victorian estate, nestled in a microcosm of Buckinghamshire countryside. Step inside and discover the secret world for yourself!
★★★★★★★
Wed 22 Jun
Includes travel throughout & entry to attraction
Peak Railway
Journey on the original Hogwarts Express steam engine and a recreation of Platform 93/4 as it disappears through the INCLUDES platform wall on this fantastic ENTRY TO HARRY POTTER Harry Potter Studios trip! STUDIOS® ★★★★★★★ Discover the secrets of one of the world’s most beloved stories in book and film on this magical walking tour featuring iconic sets, costumes, and those famous props from the Harry Potter film series.
only £39
£129
13 May
DAVID’S DAY TRIPS
Harry Potter
£129
THREE NIGHTS ENTERTAINMENT...
BRITANNIA PONTINS SAND BAY HOLIDAY VILLAGE, WESTON-SUPER-MARE With its beach location and great entertainment - Pontins Sand Bay offers the delights of the seaside combined with the fun packed activities of Pontins. LEISURE: Heated indoor swimming pool, sauna, steam room.
16
ENTERTAINMENT FROM STRICTLY STARS
INCLUDES TIME IN MATLOCK ★★★★★★★
INCLUDES AFTERNOON TEA ON BOARD THE TRAIN
★★★★★★★ Steam, style and stations! Hop on a real steam engine to enjoy a nostalgic train journey through the stunning Derbyshire countryside! All aboard! Don’t miss this special day out in the Peak District as we delight in the sights, sounds and smells of a real steam journey, transporting you to a bygone era. Sit back, relax and enjoy a leisurely trip as we take in the beautiful scenery and history of the area as we jaunt along the preserved railway line.
Wed 4 May
only £49
Ironbridge Blist Hill Victorian Town Explore this stunning World Heritage Site with so much to see and do! Step back in time at the amazing visit Blists Hill Victorian town and experience life as it used to be over 100 years ago, as INCLUDES well as discovering the INCLUDES ENTRY TO BLIST HILL AFTERNOON techniques of Coalbrookdale’s VICTORIAN TOWN TEA ★★★★★★★ ★★★★★★★ Ironmaster which made Coalbrookdale the most famous ironworks in the world.
Fri 3 Jun
BOOK BY PHONE FROM THE COMFORT OF YOUR HOME ON
only £37
✆08448 717 717 Calls cost 7p per minute plus your phone company's access charge.
WMUC16
DAY TRIPS & DANCING
Strictly Come Dancing