JBA_Base_Guide_2012 by DCMilitary.Com

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Introduction

Commander 11th Wing/Joint Base Andrews Joint Base Andrews, Maryland 15th December 2010 Welcome to Andrews! On behalf of everyone here at Joint Base Andrews, it is my pleasure to welcome you to our prestigious installation. This base guide, along with our website, www.andrews.af.mil, provides extensive information about the base and its resources, as well as the surrounding area. Andrews provides a home to more than 60 diverse units, to include 2 major headquarters, 6 wings and approximately 17,000 Air Force, Air Force Reserve, Air National Guard, Army, Navy, and Marine Corps service members, civilians and their families. Together we deliver critical capabilities to our national security and provide an economic impact of over $1 billion to the local community each year. No matter the length of your tour or visit, you will find that the people at Andrews are a unique group of professionals serving the National Capital Region and dedicated to the ideals of vigilance, precision and global impact! Sincerely,

KENNETH R. RIZER, Colonel, USAF

Base Guide and Directory 2012

Contents Welcome . . . . . . . . . . . . . . . . . . 3 Our History and Legacy . . . . . . . 4 Joint Base Andrews

Team Andrews Lineup . . . . . . . . 6

JBA Directory Assistance: 301.981.1110

Col. Ken R. Rizer 11th Wing/Joint Base Andrews Commander

Chief Master Sgt. Anthony Brinkley 11th Wing/Joint Base Andrews Command Chief Master Sergeant

Photo Credits Bobby Jones, Joint Base Andrews Public Affairs Department of Defense, History Office Comprint Military Publications Photos are U.S. Air Force photos unless otherwise noted.

COMPRINT MILITARY PUBLICATION S

Getting to Andrews . . . . . . . . . 20 Getting Settled . . . . . . . . . . . . . 23 Andrews Community . . . . . . . . 28

9030 Comprint Court, Gaithersburg, MD 20877 301.921.2800 PUBLISHER John Rives SENIOR ACCOUNT EXECUTIVE Ryan Ebaugh ACCOUNT EXECUTIVES James Constantine, Mike Spera GRAPHIC DESIGNER Kelly Guevara Published by Comprint Military Publications, a private firm in no way connected with the U.S. Air Force, under exclusive written contract with the 11th Wing, Joint Base Andrews, Md. This commercial enterprise publication Joint Base Andrews Guide is an authorized publication for members of the U.S. military services. Contents are not necessarily the official view of, or endorsed by the U.S. Government, the Department of Defense or the Department of the Air Force. The appearance of advertising in these publications, including inserts or supplements, does not constitute endorsement by the Department of Defense, the Department of the Air Force or the 11th Wing of the products and services advertised. Everything in this publication shall be made available for purchase, use, or patronage without regard to race, color, religion, sex, national origin, age, marital status, physical handicap, political affiliation, or any other non-merit factor of the purchaser, user or patron. Editorial content pertaining to the guide shall be based on information prepared and submitted by the 11th Wing Public Affairs Office, Joint Base Andrews, Md. The Public Affairs Office must approve all other editorial material, including information about the local area and states.

Joint Base Andrews

Joint Service Open House . . . . . 38 Area Attractions . . . . . . . . . . . 40

Telephone Directory . . White Pages Shoppers Guide . . . . .Yellow Pages

Welcome Welcome to Joint Base Andrews The 11th Wing, under the auspices of the Air Force District of Washington, assumed host-unit responsibilities at Joint Base Andrews, on October 1st, 2010. The mission of the 11th Wing is to defend national leaders, deploy combat ready Airmen, showcase the USAF, provide presidential support to Airmen and their families, and to foster joint teamwork within and around the wing. Often called â&#x20AC;&#x153;The Gateway to the Nationâ&#x20AC;&#x2122;s Capital,â&#x20AC;? Andrews has seen not only our U.S. government leaders, but kings, queens, prime ministers and military/civilian leaders from more than 50 nations and numerous nongovernmental organizations fly on its aircraft and transit the base. People stationed here may see or even participate in events and operations that directly affect the course of world events. Andrews is constantly featured in the public spotlight on national and international television, radio, newspapers, and magazines. Some of the most recent events included the Nuclear Security Summit in April 2010, hosting over 50 international countries and NGOs. In May, Andrews hosted the largest Joint Service Open House in the Department of Defense, with over 205,000 in attendance over three days. Approximately 17,000 people, including Active Duty,

Guard and Reserve personnel and their families, civilian employees, and contractors live and/or work at Andrews, performing both routine and exceptional duties. The 11th Wing is host to more than 60 separate organizations, including the 89th Airlift Wing (responsible for providing safe, reliable, worldwide airlift and logistical support for the president of the United States, vice president, Cabinet members and other high-ranking U.S. and foreign government officials), units for the Army, Navy, Marine Corps, Air Force Reserve and National Guard, as well as oversees the operations of the Air Force Band, Honor Guard, and Chaplaincy as of October 1st, 2010. In addition to recreational facilities found at most other bases, Andrews features unlimited points of interest in surrounding communities, which can make your stay here a pleasant and memorable one. Families not accustomed to living in a large metropolitan area may go through a period of adjustment, but the benefits of an assignment here cannot be matched. Again, welcome! Use this guide to become better acquainted with the base and the local area. For information not found in this guide, and for the latest news, photos, and videos of Team Andrews, visit www.andrews.af.mil.

Base Guide and Directory 2012

History Lt. Gen. Frank Maxwell Andrews Joint Base Andrews honors one of the most influential leaders behind the creation of today’s modern Air Force, Lt. Gen. Frank Maxwell Andrews. General Andrews was a significant figure in the early days of the Army Air Corps. He was often called “Marshall’s Airman,” referring to General of the Army George C. Marshall, who was the Army chief of staff. General Andrews was General Marshall's main advisor concerning aviation matters. Although General Andrews died in 1943, his influence with General Marshall and other senior military leaders played a pivotal role toward the ultimate establishment of a separate and independent Air Force in 1947. General Andrews was born in Nashville, Tenn., Feb. 3, 1884. In 1906, he graduated from the U.S. Military Academy at West Point, N.Y., and received a second lieutenant commission in the cavalry. He served his first 11 years in the Philippines, Hawaii and other posts in the United States. Shortly after the United States entered World War I in 1917, General Andrews was transferred to the Signal Corps for duty with the Aviation Division. The future general earned his wings in 1918, and then held a number of Air Service and Air Corps staff and command billets. General Andrews worked in the War Plans Division of the War Department General Staff before transferring to Europe in August 1920. There, he served as Air Service officer, American Forces in Germany. Later, General Andrews took over as assistant officer in charge of Civil Affairs, Headquarters American Forces in Germany. He returned to Washington, D.C., in

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1 9 4 3 The first base guide was published prior to the establishment of Andrews.

early 1923, for duty in the Office of the Chief of Air Service. In 1933, General Andrews assumed command of the famed 1st Pursuit Group at Selfridge Field, Mich. In 1934, he reported for special duty in Washington to help prepare plans for consolidating all air combat units under a prototype “Air Force,” co-equal with the Air Corps, which directed all noncombat air functions. That prototype became General Headquarters, and March 1, 1935, General Andrews became the commanding general -- with a temporary rank of brigadier general -of the newly established GHQ Air Force at Langley Field, Va. While there, he was instrumental in the development of a modern bomber force. He earned the temporary grade of major general, but General Andrews’ persistence to purchase large numbers of the B-17 lost him favor with senior military leaders. In early 1939, he reverted back to the permanent rank of colonel and was sent to Fort Sam Houston, Texas, as air officer of the Eighth Corps Area. In July 1939, General Marshall became acting Chief of Staff of the Army. He summoned General Andrews back to Washington, appointing him Assistant Chief of Staff for Training and Operations and promoting him to the permanent grade of brigadier general. It was the first time in military history that an Airman was appointed as one of the four assistant chiefs of staff on the Army General Staff. In November 1940, General Andrews assumed command of the newly established Panama Canal Air Force, and later the Caribbean Defense Com-

Joint Base Andrews

mand. He arrived in Cairo, Egypt, to assume command of the Army in the Middle East in 1942. At the Casablanca Conference in January 1943, Allied Forces leaders determined time had come to establish a separate European Theater of Operations. General Marshall proposed that General Andrews command it. In February 1943, General Andrews assumed command of U.S. Forces in the European Theater of Operations. A few months later, he died in an aircraft accident off the coast of Iceland on May 3, 1943. General Marshall delivered the eulogy at a memorial service in Washington, saying that Frank Andrews was one of the Army’s few great captains. March 31, 1945, Mrs. Jeanette “Johnny” Andrews visited Camp Springs Army Air Field, Md., for the dedication ceremony to rename the installation Andrews Field in honor of her late husband. When the Air Force finally became a separate service on Sept. 18, 1947, as General Andrews had so long advocated for, the base was assumed the designation -- Andrews Air Force Base.

1 9 4 5 Andrews began to use the new six-position multiple switchboard Dec. 10, 1943.

Andrews Field was unveiled March 31, 1945.

History History of Joint Base Andrews The history of Andrews dates back to the Civil War when the Union occupied a small country church as its headquarters for soldiers camped nearby. Today, that church is known as Chapel Two, and the base community still uses it for worship services. In the early part of the 20th century, the present site of Andrews was often discussed for a potential civilian airfield. In August 1942, President Franklin D. Roosevelt ordered the Secretary of War to acquire the land and to build a military airfield. Construction began later that year. April 19, 1943, the first permanent unit, the 463rd Base Headquarters and Air Base Squadron, arrived from Westover Field, Mass., with 105 enlisted men and five officers. Camp Springs Army Air Field became operational May 2, 1943, when the first Republic P-47 Thunderbolt arrived; 75 other P-47s arrived during the first month. The field’s early mission was to train fighter pilots for overseas combat duty. Camp Springs became Andrews Field in 1945 to honor of one of the Air Force’s founding fathers, Lt. Gen. Frank M. Andrews. He died in an airplane crash May 3, 1943, ironically the day after the base that now bears his name opened. Shortly after the Air Force became a separate service in 1947, the base’s name changed to Andrews Air Force Base. In the years following World War II, Andrews served as headquarters for Continental Air Command, Strategic Air Command and the Military Air Transport Service. It was also headquarters to the Air Research and Development Command and its successor, the Air Force Systems Command, from 1950 to 1992. The year 1947 marked the arrival of the first permanently assigned jet-powered aircraft, an F-80 Shooting Star, at Andrews. With the onset of the Korean War in June 1950, Andrews became involved in combat readiness training for B-25 medium bomber crews.

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However, almost since its establishment, Andrews has been known for its Special Air Missions-the transportation of senior government and military leaders. President Harry S. Truman was the first to fly a presidential flight out of Andrews Nov. 24, 1946. In 1959, Detachment 1, 1254th Air Transport Group received its first jet aircraft, a VC137. While the president’s official aircraft, a C-121, Columbine III, remained at Washington National Airport, the president often used the new VC-137 for longer trips. President John F. Kennedy’s official aircraft, a C-118, permanently transferred from Washington National in March 1962, and Andrews officially became the “Home of Air Force One.” In 1963, the Naval Air Facility moved to Andrews and is currently headquartered on the east side of the base. A tragic time for the nation occurred Nov. 22, 1963, with the assassination of President Kennedy in Dallas. The president’s body arrived at Andrews later that evening, accompanied by his widow Jacqueline B. Kennedy and newly sworn in President Lyndon B. Johnson. Thousands of mourners jammed the air terminal, including one of the largest gatherings of news media representatives ever assembled at any time on Andrews. Andrews has also been the scene of many joyful returns and reunions. Among the many occasions, Andrews welcomed the first prisoners of war back from Vietnam in 1973, saw the return of the United States hostages from Iran in 1981, and welcomed former POW Army Private First Class Jessica Lynch home from Iraq in 2003. The 89th Airlift Wing became the host unit for Andrews in 1991. The 89th lives up to Andrews’ rich history as the elite Air Mobility Command wing for transporting VIPs around the world. Not only does Andrews provide service for America’s senior officials, but kings, queens, presidents, prime

1 9 5 3 The first time a president of the United States traveled from Andrews was Nov. 24, 1946.

ministers and military leaders from foreign nations fly onboard the 89th’s aircraft and transit through the base on a routine basis. In June 2004, the world watched as the remains of former President Ronald Reagan arrived at Andrews for the state funeral services in Washington. A few days later, thousands of mourners paid their respects on Andrews’ flightline as President Reagan’s body departed for California. In June 2006, the 316th Wing, under the Air Force District of Washington, became the host unit of Andrews. On Oct. 1, 2009, Andrews Air Force Base, along with Naval Air Facility Washington, became a joint base known as Joint Base Andrews Naval Air Facility Washington, or Joint Base Andrews. In October, 2010, the 316th Wing was inactivated and the 11th Wing, formerly the host wing at Bolling Air Force Base, was re-designated the host wing here at Andrews. The “Chief’s Own” 11th Wing, while adopting the missions of Andrews, continues to oversee all operations of the Air Force Band, Honor Guard, and Chaplaincy which are still located at now Joint Base Anacostia/Bolling. The 11th Wing is proud to be host of the base bearing the name of one of the true founding fathers of today’s most powerful air, space, and cyberspace force. Andrews today is also home to the Air Force District of Washington headquarters, the Air Mobility Command’s 89 AW, the 79th Medical Wing, the District of Columbia Air National Guard’s 113th Wing, the Air Force Reserve’s 459th Air Refueling Wing and several other partner units. Andrews has evolved from the muddy fields and wooden buildings of the 1940s to become one of the most modern air bases, and solidifying itself as “The Gateway to the Nation’s Capital.”

1 9 5 4 The first F-86D was delivered to the 95th Fighter Interceptor Squadron May 8, 1953.

Master Sgt. Desalvo was the first man to take advantage of the new enlistment bonus.

Base Guide and Directory 2012

Team Andrews Lineup 11th Wing The men and women of the 11th Wing dedicate themselves to provide defense for national leaders, deploy combat ready Airmen, showcase the U.S. Air Force, provide Presidential support to Airmen and their families, while continuously fostering joint teamwork that is essential to mission success.

11th Wing Staff The 11th Wing Staff directly supports the 11 WG commander in the functioning of various wing and base operations. The Wing Staff includes the offices of Protocol, the wing Historian, Inspector General, Safety, military and civilian Equal Opportunity, Public Affairs, Judge Advocate, Plans and Exercises, the base Chaplain and the Comptroller Squadron.

Chaplain Services The chapel staff at Andrews is a key element of the 11th Wing. They serve as the focal points of spiritual fitness for the Andrews community. The chapel staff’s mission is to provide religious opportunities that engage spiritual needs through pastoral care, facilitating religious expression and moral development. Along with Friday and weekend worship opportunities and a variety of programs to enhance spiritual faith, the staff is trained to assist in personal, family, marital, pre-marital, and job-related counseling.

Historian The 11th Wing Historian is responsible for providing historical services to the 11 WG and others in the Andrews community. The primary responsibility of the historian is to official record the wing’s history through a written narrative and a collection of supporting documen-

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Inspector General The 11th Wing Inspector General serves as the eyes and ears of the commander by providing a channel for complaints and grievance from the base population. The IG keeps the commander informed of potential areas of concern as reflected by trends based on analysis of complaint data. The IG also educates and trains commanders and members of the base population on their rights and responsibilities in regard to the IG system. The IG assists Airmen of all ranks, family members, civilian employees, retirees and other civilians.

Judge Advocate The 11th Wing Judge advocate provides a full spectrum of high quality legal services that supports operations, people, infrastructure, and security of all of Andrews. The specialties they support are vast and include criminal law, general law, torts and claims, government contract law, labor law, environmental law, international law and operations law. They advise commanders on the complete range of military justice matters, conduct administrative hearings and investiga-

1 9 5 6 Polio victims onboard an aircraft at Andrews.

tation, objectively recounting the missions, significant activities and events of the wing and its assigned units. The wing historian also maintains the Andrews historical archives, dating back to the early 1940’s. The office reviews proposed unit emblem designs and updates any changes in the wing’s lineage and honors data. In addition, the historian conducts research and responds to inquires from wing organizations, other government agencies and the general public.

Joint Base Andrews

tions under Article 32 of the Uniform code of Military Justice, as well as summary, special, and general courtsmartial. The General Law section prosecutes criminal and traffic violations committed on the installation by civilians in its United States Federal Magistrate’s Court program. The office also runs an active legal assistance program, where free legal support is provided to military members, retired military, and their dependants. During tax season, January through April, JA in conjunction with the Internal Revenue Service and trained volunteers from the military community, provide eligible clients with a convenient process for electronically filing their yearly tax returns.

Equal Opportunity Equal Opportunity’s primary objective is to serve as diversity consultants to Andrews’ commanders and assist them in establishing a diverse and mission capable human relations climate free from personal, social or institutional barriers, which prevent service members from rising to the highest level of responsibility possible based on their individual merit, fitness and capability balanced on fairness, equality and justice. EO’s role to the base populace is to provide a venue to eradicate unlawful discrimination based on race, color, religion, national origin, sex to include disability and reprisal for civilian members and any barriers contrary to good order and discipline, counter-productive to combat readiness and mission accomplishment. More importantly, EO utilizes proactive teaching methods that foster tolerance and understanding of diversity and cultural awareness. Military and civilian members seeking assistance with an alle-

1 9 5 9 New D.C. Air National Guard hangar undergoes construction for use by 113th Fighter-Interceptor Wing.

The first VC-137A Aircraft, 86-970, was accented by the 1254th Air Transport Group May 6, 1959.

Team Andrews Lineup Safety

gation of unlawful discrimination or harassment to include sexual harassment may contact EO office.

Public Affairs The 11th Wing Public Affairs office is responsible for communicating information about the wing and base programs and activities to Air Force members, retirees, their families and the general public. Its mission is to ensure all audiences are informed about how well Andrews is prepared to carry out its mission for the Air Force. All appropriate channels of communication are used in carrying out this mission – print, electronic, Web, and interpersonal. A primary activity of Public Affairs is providing timely, accurate and authoritative information about activities at Andrews to the local, national and international news media. Because of the

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around the-clock nature of operations at Andrews and the nature of news reporting, designated Public Affairs personnel are accessible 24/7. Another important function of PA is internal communication with Air Force members and their families stationed at Andrews, as well as contractor and vendor personnel who work on base. Key internal communication products and services include the Capital Flyer, a weekly base newspaper published every Friday; the official Andrews webpage; all official Andrews social media websites; and this base phone directory and information guide including lodging information, which is published annually. Public Affairs also provides visual information services, which document events held in and around Andrews including the National Capital Region via video and photography.

1 9 6 3 President Kennedy’s body was flown to Andrews from Dallas, Texas, after his assassination.

The 11th Wing Safety office strives to build and maintain the most proactive, world-class safety prevention program at Andrews in the areas of flight safety. Their goal is a mishap-free environment for base personnel, enabling the wing and partner units to provide the safest possible contingency response and air mobility capability for the National Capital Region and America’s leaders. The Flying Safety Program at Andrews ensures thoroughness and quality of mission accomplishment through dayto-day accident prevention. The Ground Safety Office is responsible for an effective Air Force Occupational and Environmental, Fire Prevention and Health program that provides a safe and healthful workplace for all Air Force employees. The Weapons Safety Office makes sure base construction and facility usage is consistent with Department of Defense and Air Force explosives safety guidelines, and assures every unit on base understands and complies will all weapons and explosives safety standards.

Plans and Exercises The 11th Wing Plans and Exercises office, provides Andrews with executable contingency and operations plans to ensure base agencies can respond to local or global contingency. Plans and Exercises is responsible for managing the wing commander’s senior staff, comprised of Andrews’ senior leadership which activates to response to contingencies, crises, and natural disasters. Plans and Exercises is the Andrews focal point for presidential inaugural activities, presidential material movement from the National Archives, state funerals and situational reports to higher head-

1 9 7 2 Lyndon B. Johnson was sworn in as president of the United States Nov. 22, 1963.

Honor Guard and pallbearers rendered a 21-gun salute to the late Former President Johnson at Andrews.

Base Guide and Directory 2012

Team Andrews Lineup quarters as required. In addition, Plans and Exercises take the lead in planning and executing the annual Department of Defense Joint Service Open House, which is held on Armed Forces Day weekend in May. This event allows the DoD to showcase the military’s finest air and land assts more than 200,000 spectators each year. This builds public appreciation for the capabilities of the world’s most advanced weapons systems and those who maintain and operate them.

The United States Air Force Band The United States Air Force Band is the premier musical organization of the U.S. Air Force. Stationed on Bolling Air Force Base at historic Hangar II, The USAF Band’s official military life began Sept. 24, 1941, with the formation of the Bolling Army Air Forces Band. The USAF Band conceived and pioneered the concept that a musical organization can be a nation’s most effective goodwill ambassador. Through numerous international concert tours with performances in more than 50 countries and 42 world capitals, the Band has come to be known as “America’s International Musical Ambassadors.” Additionally, the Band entertains troops deployed overseas and presents concerts from coast to coast through local performances and national concert tours. The USAF Band’s musical ensembles include the Air Force Strings, Airmen of Note, Ceremonial Brass, Concert Band, Max Impact and Singing Sergeants. Collectively, the groups present more than 2,000 live performances annually. The highly acclaimed Guest Artist Series, held on Sunday afternoons in February and March, is presented annually at the 3,700-seat Daughters of the American

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Air Force Chaplaincy at Arlington National Cemetery Air Force chaplains and chaplain assistants help provide the “final tribute on behalf of a grateful nation” in over 1,000 chapel and graveside funeral services annually at the nation’s premier military shrine.

The United States Air Force Honor Guard Bolling AFB is home to the more than 200 men and women of the U.S. Air Force Honor Guard responsible for providing military funeral honors in Arlington National Cemetery. In addition, they are called upon to support state funerals nationwide. The Air Force Honor Guard represents

1 9 8 5 Airman Lynne Pilkington becomes one of the first security policewomen at Andrews Jan. 2, 1974.

Revolution Constitution Hall in Washington, D.C. Since 1966, the Guest Artist Series has attracted capacity audiences for concerts featuring guest performers of national and international prominence. The USAF Band’s popular Summer Concert Series is held regularly during June, July and August at the Air Force Memorial and at other locations in the National Capital Region. The Jazz Heritage Series, presented each fall, features the Airmen of Note in concert with the world’s foremost jazz artists. The annual holiday concerts are presented the first weekend each December. In addition to its regular programs in the National Capital Region, the USAF Band can be heard in performances at area high schools, colleges, universities and concert halls. Best of all, performances are free and open to the public. For the latest information on all performances, call the concert information line at (202)767-5658 or visit the USAF Band’s website at www.USAFBand.af.mil.

Joint Base Andrews

the Air Force in a variety of military and civilian ceremonies conducted throughout Washington, D.C., including events at the White House, Pentagon, Arlington National Cemetery and the sacred Tomb of the Unknowns. The Honor Guard also operates the Air Force’s only drill team, which is dedicated to inspiring Air Force awareness among military and civilian audiences. Through its complex drill routines, the drill team attempts to personify the integrity, discipline, teamwork, and professionalism of every Airman and every Air Force mission.

11th Comptroller Squadron The 11th Comptroller Squadron is comprised of two sections. The Financial Management Analysis flight is responsible for forecasting, formulating and balancing the wing’s budget. It serves as the principal financial advisor to the wing commander on all budgetary and accounting policy matters. Flight personnel analyze spending patterns, evaluate resources requirements using a variety of accounting and budget tools and serve as the gatekeepers for all governmental and commercial payments handled through the Defense Finance and Accounting Service. The staff also provides financial management advice, training and budgetary guidance to commanders at all levels and their respective resource advisors. The Financial Services Office is the focal point for military and travel pay entitlements for personnel assigned to the wing and partner organizations. In addition, the FSO provides help-desk support for base-wide programs including the Defense Travel System and LeaveWeb. Hours of operation are 8 a.m. to 3 p.m. Monday’s and Wednesday through Fridays, and 8 a.m. to 2 p.m. Tuesdays.

1 9 8 8 Andrews’ flightline captured the nation’s attention with the return of TWA Flight 847 hostages from Beirut.

The new Air Force One maintenance and support complex was completed.

Team Andrews Lineup 11th Mission Support Group The groupsâ&#x20AC;&#x2122; primary missions are to provide home station and expeditionary services, security, engineering, contracting, logistics, services and personnel management in direct support of the presidential and special airlift missions of Andrews. On a daily basis, the group sustains a combined force of 25,000 in the 11th Wing, 89th Airlift Wing, Air National Guard Readiness Center, Naval Air Facility, 459th Air Refueling Wing, Air Force Reserve Component, 113th Wing, District of Columbia Air National Guard, and more than 60 partner units. To accomplish this mission, the group consists of four diverse squadrons.

11th Civil Engineer Squadron The 11th Civil Engineer Squadron is responsible for readiness and emergency management, fire and emergency services, facility planning, programming, design construction, operations and mainte-

1 9 9 4 Former President Carter, Senator Sam Nunn and former Chairman of the Joint Chiefs of Staff Gen. Colin Powell were flown to Haiti for talks with military Haitian leader Lt. Gen. Raoul Cedras Sept. 17, 1994.

nance, explosive ordnance disposal, resources and asset management to include environmental protection for a $3.6 billion physical plant supporting presidential and distinguished visitor airlift missions. Additionally, they provide combat ready engineer forces to meet combatant commander requirements and critical contingency response needs for the National Capital Region.

11th Contracting Squadron The 11th Contracting Squadron provides acquisition support for the 11th Wing, 89th Airlift Wing, 459th Air Refueling Wing and more than 45 partner units in direct support of the president, vice president, members of the Cabinet, Congress and other high-ranking dignitaries. It also plans and manages complex construction, services and commodities contracts valued in excess of $450 million and deploys contracting officers worldwide to provide expeditionary and contingency contracting support.

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11th Logistics Readiness Squadron The 11th Logistics Readiness Squadron provides vehicle and traffic management services to the presidential and Special Airlift Missions of Andrews. The 11 LRS provides executive driver service for senior officials, manages base deployment planning and support agreements, ensures munitions, supply and fuels support to regional customers. They also provide combat-ready forces in support of worldwide logistics and National Capital Region contingency response operations.

11th Force Support Squadron The 11th Force Support Squadron provides a full spectrum of support for the Andrews population and the military community at large. This includes military and civilian personnel management, manpower and organization support, education and training services, Airmen and family support, military readiness programs, Professional Military Education and a First Term Airman orientation for all first duty station Airmen. In total, the 11th FSS team supports more than 120,000 military, family members and retirees in the National Capital Region to include members of the Air National Guard Readiness Center, the 89th Airlift Wing, D.C. Air National Guard, the 113th Wing, the 459th Air Refueling Wing, and more than 60 other partner and geographically separated units. The 11 FSS also provides a full spectrum of quality of life programs and activities. Great values and entertainment can be found in dining and recreation at The Courses at Andrews, The Club at Andrews, The Sports Page and the Bowling Center. The squadron manages not only these facilities, but also touches the

2 0 0 4 Andrews welcomed the newest aircraft into its family, the C-40B.

June 2004, former President Ronald Reagan was laid to rest with great pomp and circumstance.

Base Guide and Directory 2012

Team Andrews Lineup lives of Team Andrews through overseeing the operations of lodging, two fitness centers, three childcare centers, two youth centers, a dining facility for enlisted personnel, a flight kitchen, an outdoor recreation office, an auto hobby shop, parks, a base lake, a secure RV storage lot, family camp grounds, a swimming pool, equipment rental, a ticket and tours office, and a library complete with a computer support center. In addition, the 11 FSS oversees the Non-Appropriated Fund financial office, the Andrews Personnel Readiness Function, and the mortuary/casualty affairs office. Successful execution of this diverse mission would not be possible without the dedicated efforts of the men and women of the 11 FSS. Whether it be providing the finest mission support possible or enhancing individual and family lifestyles on Andrews, the FSS team is committed to its mission to “Fight... Respond...Serve!”

1st Helicopter Squadron The 1st Helicopter Squadron flies UH1N rotary-wing aircraft to conduct high priority airlift missions in the National Capital Region. The squadron continues to add accident-free flying hours to their impressive 243,000 hour total as of August 2008; a helicopter flight safety record. The Air Force began rotary wing operations in the National Capital Region in 1955.

11th Security Forces Group The 11th Security Forces Group is responsible for installation and flight line security for all missions and mission partners at Joint Base Andrews and the National Capitol Region. It boasts one of the largest readily available groups of security forces personnel in the Air Force

2 0 0 5 Joint Base Andrews

The 1st Helicopter Squadron’s highly skilled, experienced and motivated aircrew and support personnel execute the Air Force District of Washington’s only flying mission.

11th Security Forces Squadron The primary mission of the 11th Security Forces Squadron (SFS) is to provide installation security and police services to Joint Base Andrews-NAF Washington. Missions include protection of the 113th Air National Guard Fighter Wing, 459th Air Reserve Air Refueling Wing, 1st Helicopter Squadron alert mission, and the 89th Airlift Wing fleet of aircraft. The 11 SFS also supports more than 17,500 active duty, dependant, reserve/ guard, and retired personnel, and more than 50 tenant organizations and federal agencies.

811th Security Forces Squadron The primary mission of the 811th Security Forces Squadron (SFS) is to provide selectively cleared Security Forces who secure, protect, and defend the Presidential Airlift Group, Department of Defense Special Air Missions, and United States and foreign dignitaries transiting Andrews Air Force Base and throughout the National Capital Region. The 811 SFS boasts the largest fly away security Raven and Protective Services sections in the Air Force.

811th Operations Group The proud professionals of the 811th Operations Group provide continuous rotary-wing contingency response capability to the National Capital Region while simultaneously supporting Andrews’ global aerial port customers with critical airfield infrastructure and aviation services. The group consists of two squadrons.

2 0 0 5 The final C-9 aircraft departs Andrews after 30 years of service.

that is prepared to immediately conduct missions and provide emergency response both at home and in the deployed environment.

811th Operations Support Squadron The 811th Operations Support Squadron provides airfield operations services, airfield management, and transient aircraft services. The squadron provides critical contingency response capabilities associated with the 1st Helicopter Squadron. Through their combined efforts, squadron personnel ensure the safe and efficient movement of United States civilian, military and foreign senior leaders through the National Capital Region.

11th Security Support Flight The primary mission of the 11th Security Support Flight is to provide resources, installation security programs & plans, military working dog, weapons training, and training support to the 11th Security Forces Group. The 11 SSPTF equips and trains over 600 security forces members to meet expeditionary force protection and base law enforcement and security for Joint Base Andrews. The military working dog section provides support to security force members protecting non-nuclear assets and national leaders from throughout the National Capital Region, to include foreign heads of state and diplomatic dignitaries. The weapons training section supports deploying warfighters and home station defenders maintain proficiency of assigned weapons. In addition, the Support Flight maintains oversight of physical security systems and enhancements protecting Joint Base Andrew assets and personnel.

2 0 0 6 Andrews participates in relief efforts after Hurricane Katrina devastates the Gulf Coast.

The Air Force activated its second medical wing—the 79th Medical Wing—at Andrews May 12, 2006.

Team Andrews Lineup Partner Units Air Force District of Washington Located at Andrews, Air Force District of Washington brings air, space and cyberspace capabilities to the joint team protecting the nation’s capital, and supports local personnel and those serving worldwide. As a direct reporting unit with major command responsibilities, AFDW provides headquarters support to the 11th Wing and 844th Communications Group and to the 79th Medical Wing.

79th Medical Wing The 79th Medical Wing is the Air Force’s single medical voice for planning and implementing Air Force and joint medical solutions within the National Capital Region. Activated on May 10, 2006, and headquartered within Malcolm Grow Medical Center, it is one of two medical wings in the Air Force. The 79 MDW controls an annual budget of more

2 0 0 6 The 316th Wing, the new host unit at Andrews and part of the Air Force District of Washington, was activated June 22, 2006.

than $113 million and has a workforce of nearly 1,500 personnel who are geographically separated throughout the National Capital Region. It has two medical groups: the 779th Medical Group located at Andrews Air Force Base, Md., and the 579th Medical Group located at Bolling AFB, D.C. In addition to providing services at Andrews and Bolling AFB, 79 MDW healthcare team members also provide care at the Pentagon, Walter Reed Army Medical Center, National Naval Medical Center, Uniformed Service University of Health Science, Fort Belvoir, Va., and Fort George G. Meade, Md. As part of its primary mission, the wing organizes, trains, equips and provides medical forces for Air and Space Expeditionary Force deployment and homeland security operations. The 79 MDW is also the AF component supporting JTF Capital Medicine and is the East coast hub for aeromedical evacuation aircraft transporting sick or injured patients from overseas locations to installations along the eastern seaboard. Lastly, the 79

2 0 0 6 Forty-five Airmen from the 316th Civil Engineer Squadron returned from a 190-day deployment to Kirkuk Air Base, Iraq, July 20, 2006.

MDW is responsible for providing medical support to presidential, congressional, Joint and Air Staff special missions and airlift operations. .

779th Medical Group Malcolm Grow Medical Center, also known as the 779th Medical Group, is named in honor of the first Air Force surgeon general. The multi-functional medical facility has been in operation since 1958, and is located on the west side of Andrews. The 779th MDG maintains medical readiness for worldwide contingencies with 1,564 staff members and 56 residents. Annually, they support more than 440,000 beneficiaries in the National Capital Region with a 40-bed inpatient service, 36 health care specialties and an operational and maintenance budget of $46 million. MGMC sponsors 19 professional training programs and provides medical support to presidential and Congressional Special Airlift Missions as well as global aeromedical evacuation missions. On a typical day, the 779th MDG provides a full range of primary care services, and offers a full spectrum of medical and surgical sub-specialties to better serve military beneficiaries. These include services in areas as diverse as dental, acupuncture and chiropractic clinics. The 779 MDG also serves as a regional referral facility for both orthopedic and general surgery patients; it’s the only military facility in the National Capital Region that provides intensive outpatient services for substance abuse. The facility is the leader in outpatient care with approximately 28,500 patient visits each month. Healthcare services are supported by robust diagnostic capabilities, which include magnetic resonance imaging and nuclear medicine services. The medical center is linked to many treatment facili-

2 0 0 7 January 2007, at the demise of former President Ford, Andrews was the site for both the arrival and departure ceremonies prior to his interment in Grand Rapids, Mich., his home town.

Base Guide and Directory 2012

Team Andrews Lineup ties in the Washington, D.C., area and around the world by a vast aeromedical evacuation system. The Aeromedical Staging Facility coordinates medical airlift and recovery requirements for more than 10,400 patients annually. It also provides the en route care for patients awaiting airlift to their final destination for medical care and operates as a transient medical facility for aeromedical evacuation missions. To support contingency operations, the ASF is capable of expanding to 107 beds and is integral to the support of Operations ENDURINGFREEDOM, IRAQI FREEDOM, and NEW DAWN. The ASF also supports Horn of Africa casualties and is a key player in supporting humanitarian and contingency missions in CENTCOM, AFRICOM, and EUCOM. In addition to providing direct patient care, the 779 MDG is affiliated with the Uniformed Services University of the Health Sciences and serves as a training facility for medical students from across the country. The National Capital Consortium and technical training programs for health care professionals are available in 19 different specialties and they provide training programs for approximately 1,600 health professionals each year. Several members of our professional staff hold affiliate faculty positions at USUHS and several are consultants to the Air Force surgeon general in their respective specialty

844th Communications Group The 844th Communications Group provides communications and information technology systems and services for the National Military Command Center, Headquarters United States Air Force, the Air Force District of Washington, and other Air Force organizations within the

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744th Communications Squadron The 744th Communications Squadron provides vital command, control, communications, computer, and information systems support to the Air Force District of Washington, 11th Wing, 89th Airlift Wing, 79th Medical Wing, other Andrews partner units, 11th Wing and Bolling Air Force Base, Washington, D.C., tenant units. The squadron delivers high quality onbase communications services, including local area network support; telephone maintenance and switchboard operations; land mobile radios; public address systems; communications plans, require-

2 0 0 8 Andrews supported the arrival and departure of more than 130 Air Chiefs attending the Global Air Chief’s Conference.

National Capital Region. The group’s mission also includes travel and communications support to the Secretary of Defense, the Chairman of the Joint Chiefs of Staff and the Chief of Staff of the United States Air Force. The 844th Communications Group is comprised of the headquarters and subordinate units at Joint Base Andrews-NAF Washington, Md., Bolling AFB, D.C., and the Pentagon. The 844th Communications Group also provides a wide range of communications and information management services supporting all Air Force units in the National Capital Region, and Air and Space Expeditionary Forces around the globe. The group delivers voice, data, publishing, mail and mobile communications services. Group responsibilities include records management, reprographics, Freedom of Information Act, Privacy Act and information assurance programs. Other 844 CG elements include the 744th Communications Squadron, headquartered at Joint Base Andrews-NAF Washington, Md., and the 844th Communications Squadron, headquartered at the Pentagon, Va.

Joint Base Andrews

ments and implementation; official mail center; electronic workspace training and implementation; administrative communications and records management; publications and forms management; telecommunications center; communications and computer security; and meteorological systems support at three other military installations in the National Capital Region and Camp David, Md. The 744 CS operates and maintains all audio and visual equipment associated with the Headquarters Air Force Conference Center in direct support to the chief of staff of the Air Force and other Department of Defense agencies. The 744 CS is organizationally aligned under the 844th Communications Group at Andrews to provide centralized management of Air Force communications resources throughout the entire NCR.

89th Airlift Wing The mission of the 89th Airlift Wing is to transport our nation’s civilian and military leaders to locations around the globe … during peace, crisis and conflict … and to employ a wide range of current and emerging command, control and communications capabilities, to keep them connected and able to make and transmit timely decisions that further United States interests. The 89 AW provides safe and reliable worldwide airlift and logistical support for the president of the United States, vice president, Cabinet members and other high-ranking U.S. and foreign government officials. The 89 AW also provides combat ready forces to theater combatant commanders. The wing traces its roots to Oct. 1, 1948, when the 1254th Air Transport Squadron was established at Washington National Airport. Special Air Mission began even earlier. The first truly “special

2 0 0 8 Pope Benedict XVI waves to the crowd of service members and their families, upon his arrival at Andrews.

Maj. Gen. Ralph Jodice, Air Force District of Washington commander, left, passes the 316th Wing guidon to Col. Steven Shepro, 316 WG commander, Aug. 28, 2008.

Team Andrews Lineup mission” aircraft were specifically designated to transport high-ranking government officials in 1936, with the activation of the 1st and 2nd Staff Squadrons at Bolling Air Force Base, Washington, D.C. As SAMs became more organized the 503rd Army Air Force Base Unit Special Air Missions was formed at Washington National Airport. The 503rd was dubbed the “Brass Hat Squadron” for all the VIPs it transported around the world. The 1254th became a group in 1952, and a wing in 1960. In 1961, the 1254th Air Transport Wing was moved from Washington National Airport to Andrews. The 1254th was inactivated Jan. 8, 1966, and the 89th Military Airlift Wing (Special Mission) was organized in its place. It was re-designated the 89th Military Airlift Group in Sept. 30, 1977, and back to the 89 MAW in December 1980. The wing was re-designated July 12, 1991, to the 89th Airlift Wing. An asset of Air Mobility Command, the wing is directly assigned to the 18th Air Force, headquartered at Scott Air Force Base, Ill. The 89th Airlift Wing is truly a diverse wing and, in recognition of its quality efforts, has been awarded the Air Force Outstanding Unit Award 22 times.

Aircraft Inventory The early Special Missions Fleet consisted of such aircraft as C-47s, C-54s (including President Franklin Delano Roosevelt's Sacred Cow), C-118s (including President Harry S. Truman's Independence) and C-121s (including President Dwight D. Eisenhower’s Columbine II and Columbine III). Today, the 89th Airlift Wing aircraft inventory consists of a fleet of some of the most modern, technologically advanced aircraft in the world. These in-

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clude a fleet of C-32s (Boeing 757s), C37A/Bs (Gulfstream Vs/550s), C-20Bs (Gulfstream IIIs), and C-40Bs (Boeing 737s). The most notable aircraft in the inventory are two VC-25s (Boeing 747s). Each is known by the call sign “Air Force One” whenever the president is aboard. Operated and maintained by the Presidential Airlift Group each of these aircraft is a fully functioning Oval Office, connecting the president and his staff with events around the world.

89th Airlift Wing Staff The 89th Airlift Wing staff directly supports the 89th Airlift Wing commander in the functioning of various wing operations. The 89th Airlift Wing Protocol office is responsible for wing ceremonies and flightline protocol operations. 89 AW protocol is the largest and busiest protocol office in the Department of Defense, supporting the president of the United States, foreign heads of state, the vice president, senior executive and legislative branch leaders, government and other foreign dignitaries, general officers and civilian equivalents. This office provides flightline protocol guidance to the Department of State, foreign embassies, Office of the Secretary of Defense, Office of the Chairman of the Joint Chiefs of Staff, and military service protocol staffs and other Department of Defense and federal agencies. The 89th Airlift Wing Public Affairs office is responsible for communicating information about the 89 AW programs and activities to Air Force members, retirees, their families and the general public. A primary activity of public affairs is providing timely, accurate and authoritative information about activities within

2 0 1 0 Andrews Air Force Base is renamed Joint Base Andrews Naval Air Facility Washington.

In February, Team Andrews personnel worked nonstop throughout the week to ensure Andrews stayed mission capable as the D.C. area was struck with two blizzards which dropped a total of 30 inches of snow.

the 89th Airlift Wing to the local, national and international news media. Because of the around-the-clock operations of the 89 AW, and the nature of the news media, 89 AW Public Affairs personnel are accessible 24/7. The 89th Airlift Wing Historian is responsible for providing historical services to the 89 AW. The primary responsibility of the Historian is to officially record the wing’s history. It consists of a written narrative volume and supporting documentation that recounts the significant activities and events of the wing. The wing historian maintains the historical archives of the wing and its predecessor organizations, dating back to the early 1940s. The Historian reviews proposed unit emblem designs, updates any changes in the wing’s lineage and honors data and promotes wing and Air Force heritage. In addition, the historian conducts research related to its wing and the Air Force and responds to inquiries from wing organizations, other government agencies, and the general public. The 89th Airlift Wing Safety office is responsible for maintaining a world-class safety program in the areas of flight safety and ground safety. Their goal is to provide a mishap-free environment for the personnel of the 89 AW. The 89th Airlift Wing Plans and Programs office is responsible for providing executable contingency and operations plans to ensure the 89 AW can respond to any local or global contingency. The 89th Airlift Wing Financial Manager is responsible for forecasting, formulating and balancing the wing’s budget. It serves as the principal financial advisor to the wing commander on all budgetary issues and accounting policy matters.

2 0 1 0 The Airey House, and 1 Airey Court, is dedicated to the first chief master sergeant of the Air Force, Chief Master Paul W. Airey, during a dedication ceremony held on Andrews Air Force Base, March 10, 2010.

Base Guide and Directory 2012

Team Andrews Lineup Presidential Airlift Group The Presidential Airlift Group is comprised of three components: the Presidential Logistics Squadron, the Presidential Airlift Squadron as well as members of Boeing, L-3 Communications and various other Field Service Representatives. The PAG’s mission is to plan and conduct Special Air Missions carrying the President of the United States, members of the First Family and other key dignitaries aboard specially configured VC-25 aircraft. The Presidential Airlift Squadron provides aircrews to conduct global missions in direct response to taskings from the White House Military Office. The Presidential Logistics Squadron, in concert with its civilian partners, is responsible for all facets of maintenance, depot, programmatic and logistics support of the Presidential fleet. Additionally, the unit maintains alert crews vital to our Nation’s security. The Group is selectively manned. Since Jan 1953, Air Force One has flown approximately 6.5 million accident-free miles.

89th Airlift Support Group The 89th Airlift Support Group consists of the 89th Aerial Port Squadron and the 89th Communications Squadron. The 89 APS provides aerial port services for all aircraft transiting in and out of Andrews. It’s responsible for processing all passengers, baggage and air cargo. It also provides around-the-clock air transportation support for the president, national leaders, combatant commanders and Special Air Missions. It is the busiest aerial port in the continental United States. The 89th Communications Squadron operates and maintains Senior Leader Command, Control, and Communications Systems in support of the President,

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89th Operations Group The proud men and women of the 89th Operations Group provide airlift to our nation’s highest civilian and military leaders on missions known as Special Air Missions. The group consists of three squadrons. Executing the critical flying mission of the operations group requires highly skilled, experienced and motivated personnel. Pilots require a minimum of 2,500 flying hours and must be qualified as an instructor pilot in a major weapons system to be considered for selection. The skilled flight engineers and communications system operators in the operations group have an average of 11 years experience. Flight attendants, in addition to being skilled chefs, are experts in emergency procedures, and customs regulations, and are selected from all Air Force specialties. The distinctive blue and white aircraft of the 89 OG represent a unique aspect of Air Mobility Command’s mission of “global reach,” and provide a powerful

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April 10, to April 15, Joint Base Andrews Airmen, civilians and contractors, and augmenters supported the Nuclear Security Summit, a historic event, which hosted 25 foreign leaders.

Vice President, cabinet members, combatant commanders, senior leaders and Mobility Air Forces using the Executive Airborne Communications Network and the Government Network Operations Center. The squadron is also responsible for the operation and maintenance of the High Frequency Global Communication System used by senior leaders, government agencies, combatant commanders, and Mobility and Combat Air Forces around the world. The 89th Communications Squadron is the program manager for the Mystic Star program and operates the Chief of Staff of the Air Force’s Information and Telecommunications System of the American Air Forces (SITFAA) network for 18 countries.

Joint Base Andrews

June 4, Maj. Gen. Darrell D. Jones, Air Force District of Washington commander, passes the guidon to Col. Ken Rizer, as he assumes command of the 11th Wing/Joint Base Andrews during a change of command ceremony. Colonel Rizer assumed command from Col. Steven M. Shepro.

tool for the nation’s leaders to wield “global diplomatic power.” Primary SAM customers include the White House staff, Vice President, First Lady, members of Congress, cabinet secretaries, foreign heads of state, Chairman of the Joint Chiefs of Staff and other high-ranking government and military officials as directed by the Air Staff. Above all, the Operations Group remains committed to providing its customers unparalleled safety, comfort and reliability, while keeping them connected and protected.

1st Airlift Squadron The 1st Airlift Squadron’s lineage can be traced back to its formation at Homestead Army Airfield, Fla., March 23, 1944. As part of the Caribbean Wing of Air Transport Command, the squadron quickly prepared for activation and deployment overseas. Upon activation, the 1st Air Transport Squadron trained for airlift operations in the China-Burma-India Theater of operations. It began military airlift missions at Kharagpur Airfield, India, in May of 1944. Using C-46 and C-87 aircraft, the 1 ATS was responsible for transporting men and material over the Himalayas to United States and Allied bases in China. The squadron was inactivated March 25, 1946, and disbanded Oct. 8, 1948. It was then reactivated Nov. 18, 1953, at Dover Air Force Base, Del., as the 1st Air Transport Squadron, Medium. The 1st was re-designated the 1st Military Airlift Squadron Jan. 8, 1966, and continued to serve at Dover AFB, providing worldwide airlift which included personnel and equipment to Southeast Asia, until inactivated June 30, 1971. The squadron was reactivated at Andrews Sept. 12, 1977, and was redesignated the 1st Airlift

2 0 1 0 Oct. 1. Colonel Ken Rizer, 316th Wing/Joint Base Andrews commander, right, renders salute to Maj. Gen. Darrell Jones AFDW commander during a 316th Wing to 11th Wing mission movement ceremony.

Team Andrews Lineup cations systems operators and flight attendants of the 99 AS also maintain rapid-reaction alert crews to support shortnotice White House requirements. They transport America’s distinguished leaders to more international locations than any other Air Force unit.

89th Operations Support Squadron Squadron July 12, 1991. The 1st Airlift Squadron flies the C32A and C-40B, which are highly modified Boeing 757 and 737 aircraft, in support of the nation's leaders.

99th Airlift Squadron The 99th Airlift Squadron traces its history back to Aug. 1, 1943 when it was activated as the 99th Troop Carrier Squadron at Sedalia Army Airfield, Mo. The squadron deployed to Langar Field, England in March of 1944, where they paradropped the 101st Airborne Division over France in the initial assault of the invasion of Normandy. Redesignated the 99th Military Airlift Squadron, the unit was reactivated in Dec. 1965 after having been inactivated in 1951. The squadron officially moved to Andrews AFB in Jan. 1966 with the mission to “provide safe, reliable and efficient transportation for the President and Vice President of the United States, Members of the Cabinet, Members of Congress, the Joint Chiefs of Staff, and other high ranking domestic and foreign dignitaries.” A tradition carried on today as the 99th Airlift Squadron operates the C-20B, C-37A and C-37B, modified Gulfstream III, V and 550 aircraft executing Special Airlift Missions. The pilots, flight engineers, communi-

2 0 1 0 October 1, Colonel Ken Rizer, 11th Wing/Joint Base Andrews commander, passes the guidon to Col. David Koontz, 11th Security Forces Group commander during an 11th Security Force Group standup ceremonies.

The 89th Operations Support Squadron provides vital mission support and training to the 89th Airlift Wing and other tenant flying organizations located on Joint Base Andrews and within the National Capital Region. While some elements of the 89 OSS are common to most Operations Support Squadrons, many of them have unique responsibilities and demands based on the missions of the supported units. The elements common to most Operations Support Squadrons include Operational Support Training, Current Operations, Aircrew Flight Equipment, Communications Security, Tactics, and Survival/Evasion/Resistance/Escape. There are also other elements of the 89 OSS which are completely unique including Mission Operations, In-Flight Service Funds, and the Executive Airlift Training Center. In July of 2010, the 89th Operations Support Squadron also gained responsibility for Airfield Management, Airfield Operations, and Weather Services. While the demands are many, the squadron embodies a standard of perfection with its motto: “Expect the Best”.

equipment is used to transport the President, Vice President, cabinet secretaries, congress members, combatant commanders and other high-ranking U.S. and foreign dignitaries worldwide. As a result of a government competitive sourcing in April of 2001, the group transitioned flightline maintenance, transient alert maintenance, base supply and fuels from military to a civilian contractor. The 89th Maintenance Group is now comprised of four sections, the Maintenance Operations Center, the Flying Crew Chief Section, the Contract Officer’s Representative section, and the Aircraft Programs Section.

Maintenance Operations Center (MOC) The MOC coordinates sortie and maintenance production, while monitoring the execution of the daily flying and maintenance schedules. Additionally, this unit constantly assesses health of fleet indicators for negative trends. Through collaboration with maintenance sub-units, the MOC communicates priorities for competing demands on limited resources such as fuel docks, wash racks, and dispatched specialists based on the daily flying schedule and maintenance priorities. The exchange of information between units and the MOC must be in sufficient detail to allow the MOC to anticipate and avert potential problems along with accomplishing higher headquarters’ reporting requirements.

89th Maintenance Group

The Contracting Officer’s Representative (COR) Section

The 89th Maintenance Group provides aircraft maintenance support for 16 assigned Special Air Mission aircraft along with Roll-On/Roll-Off (Ro/Ro) assets valued at more than $780 million. This

The COR Section is primarily responsible for oversight of Headquarters Air Mobility Command’s Very Important Person Special Air Mission (VIPSAM) Support contract valued at over $378

2 0 1 1 March 22, William A. Jones III building officially opened its doors at Joint Base Andrews during a ribbon-cutting and dedication ceremony. The building was built in accordance with the 2005 Base Realignment and Closure Commission and houses more than 2,300 Air Force personnel from Joint Base Andrews and throughout the National Capital Region.

2 0 1 1 Oct. 6, Imagine Andrews Public Charter School officially opened its doors to 260-plus students at Joint Base Andrews. Housed in a temporary facility, Imagine Andrews addresses the specific needs of kindergarten through 4th grade.

Base Guide and Directory 2012

Team Andrews Lineup million. Its members ensure the contractor meets or exceeds all contractual terms and conditions as they pertain to aircraft maintenance. Additionally, this section drafts technical requirements for contract modifications or re-acquisition and delivers technical expertise to the VIPSAM program office. The CORs work extensively with the 11th Contracting Squadron on contractual matters.

Flying Crew Chief (FCC) Section The FCC section is responsible for the maintenance of the C-32A and C-40B while on mission off station. They are also tasked with maintaining a RO/RO section responsible for the Silver Bullet (SB), the Senior Leader Intransient Conference Capsule (SLICC), and Senior Leader Intransient Pallet (SLIP).

Programs Section The Programs section is responsible for program management of five commercial-derivative aircraft types that are assigned to the 89th Airlift Wing. In addition, they are the Contractor Officer’s Representative for four logistic support contracts. The program management of aircraft at the wing level is the only one of its kind in the Air Force.

459th Air Refueling Wing The 459th Air Refueling Wing, an Air Force Reserve Command unit based at Andrews, is tasked with providing air refueling support with its KC-135 Stratotanker aircraft to Air Force units worldwide. The 459th and its preceding units have been based at Andrews since 1954. A full-time civilian and Air Reserve Technician staff of approximately 220 people provides day-to-day administration and management of the unit. Staff offices are located at 3755 Patrick Avenue. This unit is the only flying AFRC unit in the greater Washington, D.C., area and a seven-time recipient of the Air Force Outstanding Unit Award. Providing both aerial refueling and airlift support to the Active Duty Air Force and training for assigned Reservists, the 459th is, during peacetime,

Joint Base Andrews

under the command and control of Headquarters, AFRC, Robins Air Force Base, Ga. In war or during times of national emergency, the 459th is under the direction of Air Mobility Command, Scott Air Force Base, Ill. The wing has been called to provide military support on many occasions throughout its recent history. In 1998 and 1999, aircrews and ground support personnel with the 459th flew seven missions to Honduras to provide life-sustaining supplies after the devastating effect of Hurricane Mitch. They also carried humanitarian cargo as part of the Denton Amendment to Bolivia, Colombia, Ecuador, Mexico, Nicaragua, Peru and Germany; and supported counter drug efforts in Colombia and Puerto Rico. In the summer of 2000, 459th aircrews delivered cargo used to fight fires in the western United States. During 2001, the wing aided NASA by delivering Atmospheric Research cargo to Brazil and Tahiti as well as space shuttle equipment to Italy. After Sept. 11, 2001, members of the wing, including about 50 members of the 459th Security Forces Squadron, were activated for up to two years in support of Operations Noble Eagle and Enduring Freedom to provide force protection and intelligence. Some of them worked alongside their Active Duty counterparts to control entry to the installation, patrol the base and secure government equipment and resources. The 459th Aeromedical Evacuation Squadron, has actively supported every Air Expeditionary Force rotation since the AEF concept began, until February 2005. Later in 2005, the wing also provided assistance during the aftermath of the devastation of hurricanes Katrina and Rita in the Gulf States. The wing's medical crews and security forces supported recovery efforts in Louisiana and Texas. In 2006, members of the 459th's medical squadrons provided humanitarian assistance in Honduras and the Dominican Republic. The wing’s medical personnel also provided support in Iraq and Germany for the Global War on Terrorism. In 2007, the Air Refueling Wing lead

the Air Force Reserve Command with its first KC-135R aeromedical flights to Bagram, Afghanistan. The wing provided a critical opportunity to refine airlift and aeromedical doctrine. Not only deploying overseas, 459th wing flight nurses commanded the 775th Expeditionary Aeromedical Evacuation Squadron at Scott AFB. After assuming responsibility for the entire aeromedical evacuation effort within the United States, they contributed to the establishment of the highest survival rate for American casualties during any armed conflict in history.

District of Columbia Air National Guard Andrews is home to the 113th Wing and the 121st Weather Flight of the District of Columbia Air National Guard. Unlike other ANG components, the DCANG is the only ANG unit located outside of its home state. The DCANG consists of citizen airmen who reside and work in the Washington, D.C., metropolitan area, Maryland, Virginia and neighboring states. As the air component to the Joint Force Headquarters, DCANG, it is the only air guard component that reports directly to the president of the United States.

113th Wing The mission of the 113th Wing, District of Columbia Air National Guard, is to provide fighter, airlift and support forces capable of global employment, air sovereignty over the Nation’s Capital, and service to the community. The 113th is recognized as the premier unit in the ANG with 14 consecutive Air Force Outstanding Unit awards. The 113th Wing includes the 113th Operations, Maintenance, Mission Support and Medical groups and the 201st Airlift Squadron. The Wing’s 121st Fighter Squadron operates the F-16C Fighting Falcon while the 201st Airlift Squadron operated the C-38 Astra and C-40 Boeing Business Jet. The 113th’s long and storied history of service goes back to the 1940s and World War II, when aerial units flew observa-

Team Andrews Lineup

tion patrols along the mid-Atlantic Coast as well as observation missions in North Africa and Europe. The unit was again called to active duty in 1951 during the Korean War, the 1961 Berlin Crisis and the Pueblo Crisis of 1968. During the Vietnam Conflict, the unit served as part of an Air National Guard rainbow unit. In 1996 and 1998, the wing deployed to Southwest Asia to enforce the no-fly zones over Iraq in support of Operations Southern and Northern Watch. The wing was called to Active Duty Sept. 11, 2001, and immediately began flying continuous air patrols over the nation’s capital. They deployed and flew many combat missions during the opening days of Operation Iraqi Freedom in 2003, and twice more in 2006 and 2010. All the while, the 113th Wing has remained true to their nickname - “Capital Guardians” - with crews and aircraft operating a 24-7 air

sovereignty alert mission in support of Operation Noble Eagle. Additionally, the 201st Airlift Squadron continues to provide special airlift for our nation’s government leaders anywhere in the world.

121st Weather Flight The 121st Weather Flight is tasked to provide aviation specific weather forecasts to the District of Columbia Air National Guard. They also provide weather support to First United States Army Headquarters at Fort Gillem, Ga., in response to disaster contingency efforts for major weather events.

Air National Guard Readiness Center The Air National Guard Readiness Center develops, manages and directs ANG programs, which implement national-level policies, set by the Department of Defense, the Air Force and the National Guard Bureau. It also performs operational and technical functions to ensure combat readiness of ANG units and is a channel of communication between the NGB and the states on ANG operational activities. The ANGRC commander is responsible for four detachments and 23 operating locations with an authorized strength

Base Guide and Directory 2012

Team Andrews Lineup of 734 military and civilian personnel. Its mission is to provide service and support to the ANG and help accomplish its total Air Force mission. When established in August 1977, ANG staff-policy functions and operational functions were officially separated. The building is a three-story structure with 87,300 feet of office space. The old ANG Field Support Center at Edgewood Arsenal, Md., was inactivated June 1, 1979, as a named activity and concurrent with inactivation, the Headquarters ANG Support Center was constituted at Andrews as a direct reporting unit and assigned to the United States Air Force. The ANG Support Center was redesignated as a field-operating agency of the National Guard Bureau in 1989, as a result of an internal reorganization. In late 1990, the NGB at Andrews was redesignated as the ANGRC.

Naval Air Facility Washington The history of the Naval Air Facility Washington dates back to the early 1900’s. Shortly after America’s first seaplane flight occurred on January 26th, 1911, the Secretary of the Navy petitioned the Secretary of War for the use of a parcel of Army land at the junction of the Anacostia and Potomac Rivers for use as a test area for the Navy's new seaplanes. Permission was quickly granted and construction began almost immediately. The new Naval Air Station at Anacostia was commissioned on January 1, 1919. In 1940, Naval Reserve Aviation Base Anacostia began primary flight training of Naval Aviation Cadets. The station’s mission through the late 1940’s and 1950’s was to provide aircraft for the Proficiency Flying Program. In July 1946, Naval Air Reserve Training Unit (NARTU) Anacostia was commissioned as a reserve facility and began operations to manage and conduct training for approximately 1,700 Selected Reserve officers and enlisted personnel. Aircraft inventory included F6F “Hellcat” fighters, F4U “Corsairs,” F8F “Bearcats,” TBF “Avengers,” SBN “Navigators,” SX2C

Joint Base Andrews

'Helldivers,” PBY-54 “Catalinas,” SJN “Texans,” R4D-6 “Skytrains” and PV2 “Harpoons.” Due to Anacostia’s short runways, the Naval Air Station moved to Andrews Air Force Base in 1958 in order to facilitate jet operations. The transfer to Andrews AFB was complete by December 1961, concurrent with the commissioning of the new Naval Air Facility. In April 1972, NARTU Washington became Naval Air Reserve Unit (NARU) Washington with the primary mission of training Selected Reservists. NARU included VFP-206, VFP-306, VR-42 and 20 other tactical and non-tactical units. Since 1976, the logistics support mission of NAF Washington has included administrative transport flight operations and transient service support to arriving aircraft. NAF Washington was transferred to Commander, Naval Reserve Force on May 1, 1978 and support of Navy Selected Reservist continues to be one of it’s primary missions. It accepted its first UC-12B aircraft on July 25, 1981. In 1989, the Secretary of the Navy signed a new 25 year use permit granting NAF Washington continued use of land on Andrews AFB. In 1991, for the first time since the Vietnam conflict, NAF’s Naval Reservists were recalled to active duty in

support of Operations Desert Shield and Desert Storm. Presently, hundreds of Selected Reservists from NAF Washington are mobilized and directly supporting military operations around the globe. NAF Washington’s excellence has been recognized by numerous awards including the Conway Trophy in 1982 and 1987, the Edward F. Ney Memorial Award in 1993 the Robert S. Gray Award in 1995. Most recently, NAF Washington was selected as the 2009 CNO Small Shore Command Personal Excellence Partnership Flagship Award. In October 1998, NAF Washington was regionalized under Naval District Washington for all Base Operating Support functions. In October 2006, Navy Operational Support Center (NOSC) Anacostia merged with NAF Washington and the Commanding Officer assumed the diverse title and increased responsibilities of Commanding Officer of NAF Washington, Reserve Component Commander Naval District Washington, and Commanding Officer of NOSC Washington. In October 2009, due to the BRAC 2005 congressionally mandated merger, Andrews Air Force Base and Naval Air Facility Washington officially became Joint Base Andrews – Naval Air Facility Washington. Today, NAF Washington

Team Andrews Lineup supports over 6000 Navy Reservists in more than 160 Navy Reserve augment units and commands, providing direct support to active Navy and Joint commands in the National Capital region and throughout the fleet. NAF Washington’s major tenant air commands include VR53, VR-48, VAQ-209, VR-1, as well as a CFLSW C-12 and Marine Corp VMR Detachment. Aircraft presently located aboard NAF Washington include the C37B and C-20D/G Gulfstream, EA-6B Prowler, C-130T Hercules, UC-12B Huron and UC-35 Citation.

Civil Air Patrol Detachment 2 Civil Air Patrol-United States Air Force (CAP-USAF), Detachment 2, is the Air Force’s regional headquarters for liaison to its Auxiliary, the Civil Air Patrol. Detachment 2, Middle East Liaison Region, is one of eight regional headquarters nationwide, and provides assistance to CAP wings in Delaware, Maryland, the National Capital Region, Virginia, West Virginia, North Carolina and South Carolina. Air Force and civilian personnel provide advice, liaison and oversight to CAP for emergency services such as search and rescue, disaster relief, homeland security, cadet programs and aerospace education. Each year, the region sponsors a variety of programs in support of the CAP. For more information about CAP-USAF, go to www. au.af.mil/au/holmcenter/CAPUSAF/

Andrews Composite Squadron

Army Jet Detachment Army Priority Air Transport’s mission is to provide long-range executive airlift around the world. The Army’s First Jet Detachment was established with the ability to send its leaders more than 5,000 nautical miles non-stop anywhere in the world. The jet detachment operates three short-range UC-35 Cessna Citations and three large-cabin, long-range Gulfstream V jets. USAPAT itself, which began its life within the Military District of Washington, then fell under the Operational Support Airlift Command and other agencies, came back with creation of MDW’s Air Operations Group in December 2005.

The Andrews Composite Squadron is The Andrews Composite Squadron is part of Civil Air Patrol’s National Capital Wing, which is the operational component that is responsible for the Washington, D.C., metro area. The all volunteer cadet and officer squadron holds a general membership meeting Thursdays from 6:30 to 9 p.m. Civil Air Patrol, the official auxiliary of the U.S. Air Force, is a nonprofit organization with 58,000 members nationwide. CAP, in its Air Force auxiliary role, performs 90 percent of continental U.S. inland search and rescue missions as tasked by the Air Force Rescue Coordination Center and was credited by the AFRCC with saving 72 lives in fiscal year 2009. Its volunteers also perform homeland security, disaster relief and counter-drug missions at the request of federal, state and local agencies. The members play a leading role in aerospace education and serve as mentors to more than 23,000 young people currently participating in CAP cadet programs. CAP has been performing missions for America for 68 years. For more information,

visit the National Capital Wing’s Web site at www.natcapwg.cap.gov.

Congressional Squadron The Civil Air Patrol’s Congressional Squadron is an operational search and rescue and disaster relief unit made up of members of Congress, their staff, Legislative and Executive Branch officials and aviation professionals. It has conducted flight operations from Andrews since 1976, and currently operates two Cessna 182T glass cockpit aircraft, which are located on the east side of the airfield. The unit was formed in 1967, by Congressman Lester Wolff and is currently commanded by Senator Tom Harkin. It reports directly to CAP National Headquarters at Maxwell Air Force Base, Ala., and, in addition to its operational missions, conducts special missions including the new national CAP display at the annual Joint Service Open House and capabilities demonstrations for the United States and other governments. For more information about Congressional Squadron, go to www.congressionalsquadron.org.

317th Recruiting Squadron The 317th Recruiting Squadron, headquartered in Oxon Hill, Md., and serviced by Andrews, is an Air Education and Training Command tenant unit. The 317 RCS is responsible for finding and recruiting highly qualified personnel from an approximately 40,000 square-mile area, covering three states and the District of Columbia to meet the Air Force requirements. The squadron recruits nonprior service, prior service, officer training school candidates, and all health professions personnel as well as potential candidates for reserve officers training corps, nurse and health professions scholarships. More than 60 recruiters maintain operations from offices in Washington, D.C., Maryland and Virginia. Squadron members also process applications at two Military Entrance Processing Stations in Baltimore, Md., and Fort Lee, Va.

Base Guide and Directory 2012

Getting to Andrews

Climate Andrews enjoys a varied but fairly moderate climate. The summers are usually warm and humid with July being the warmest month. The average daily temperatures range from 65 to 87 degrees Fahrenheit. Extreme maximum temperatures sometimes reach more than 100 degrees. During midsummer, thunderstorms occur about one third of the month. Fog can be a problem throughout the year, most often in the early morning hours. During the winter months, it rains frequently and light snowfalls can be expected, with an occasional heavy snowfall. January is the coldest month during winter. The average daily temperatures range from 29 to 45 degrees. Annually, the average precipitation is 43 inches and average snowfall is 20 inches. In general, all four seasons can be enjoyed in the region.

Sponsors The Military Personnel Section helps newcomers make a smooth transition to Andrews through a well-established

Joint Base Andrews

sponsorship program. Having a sponsor enables service members to take some of the worry out of moving. Ideally, gaining units will assign a sponsor close to the same Air Force specialty code, marital status, and rank. Good communications with the sponsor is critical to a successful transition to Andrews. With advance notice and preplanning, sponsors can make arrangements for lodging and general delivery postal arrangements. Additionally, he or she will be available to greet new members of the Andrews family when they arrive, and give a tour of the base and local area. Members within 30 days of departure who have not been informed of their sponsor should call the MPS Customer Service Section at commercial 301-9811776 or DSN 858-1776.

in-processing, as well as assisting members in settling into the new working and living environment. When moving day arrives, doublecheck closets and shelves to be sure they are empty. Carrying travelerâ&#x20AC;&#x2122;s checks, rather than large sums of cash, is also a wise choice. Be sure to hand carry any jewelry and valuable documents rather than packing them with household goods. Make plans for transporting any pets. If unhappy or nervous, they can be very poor traveling companions - veterinarians may be able to give advice on how to make their trip more comfortable. Finally, let a close friend or relative know the route and schedule, which will be traveled. Included overnight stops. Use that person as a message center. Also provide this information to the appointed sponsor.

Family Moving To help your sponsor help you, advise them early of special interests in housing, schools, activities or other areas. The sponsor can help with lodging and

Directions by Air or Train If planning to come to the Washington, D.C., area by commercial airlines, there are three airport choices: Ronald

Getting to Andrews When planning an itinerary, remember the Air Force cannot provide government transportation to the base from area airports, bus terminals or train stations. There is ample taxi service available, but in Washington, D.C., as in most major urban centers, taxi fares are high. Travel fares range anywhere from $20 to $80 depending on the place of departure.

Directions by Car

Reagan Washington National, Washington Dulles International or BaltimoreWashington International airports. Ronald Reagan Washington National is the closest airport to Andrews. If traveling by train, book passage to the New Carrollton train station, rather than Union Station in downtown Washington, D.C. The New Carrollton, or Beltway Station, is only a few miles north of the base, off I-495 exit 19, and is much more convenient for newcomers who arrange for their sponsors to meet them on arrival. Train reservations can be made by calling 800-USA-RAIL.

Andrews is located approximately 10 miles southeast of Washington, D.C., in Prince George’s County, Md., and borders the communities of Camp Springs, Clinton and Morningside. The most common way to approach Andrews is on I-95/495, usually referred to as the Capital Beltway. Whether approaching Andrews from Virginia or Maryland, use Maryland exit 9, Allentown Road, Andrews AFB, State Route 337. If coming from Virginia, make a left where the exit intersects with Allentown Road. The main gate is just a few hundred yards on the right. If coming from Maryland make a right turn from Exit 9 onto Forestville Road, go across the overpass and make another right onto Allentown Road. Make a left at the first traffic light, Suitland Road, to enter the Main Gate. Andrews can also be accessed by taking either exit 7A or 11, if exit 9 was missed. From exit 7A “Branch Avenue, Waldorf, Route 5,” stay on Branch Avenue for approximately one mile and make a left turn onto Allentown Road, Route 337. When taking exit 11, take the off-ramp marked “Pennsylvania Avenue, Upper Marlboro, Route 4.” Stay on Route 4 and

follow the signs to the North Gate. Be aware the North Gate hours vary. Over-sized vehicles and trucks must use the Pearl Harbor Gate located on Dower House Road. To reach the Pearl Harbor Gate, take exit 11 marked “Pennsylvania Avenue, Upper Marlboro, Route 4,” stay to the right and merge onto Marlboro Pike. Proceed on Marlboro Pike and take the first right onto “Dower House Road.” Follow Dower House Road approximately one mile and take a right onto Pearl Harbor Drive. When arriving at Andrews, by any gate, newcomers can ask a gate guard for directions to the newcomer’s 24-hour arrival point located at The Gateway Inn. .

Temporary Lodging All members planning travel to Andrews are advised to make lodging reservations at least 60 days prior to their planned date of arrival. Space-A travelers can only make reservations three days in advance and for three days at a time. Presidential Inn room rates are $39 and $42.50 based on room amenities; Temporary Lodging Facility units are $52. The units are available to service members making a permanent change of station move to or from Andrews, on a first-come, first-serve basis. Reservations are made up to 30 days in advance, space permitting, for those in processing and ten days for those out processing. The units are equipped with limited housekeeping. Pets are allowed in the pet friendly TLFs for an additional charge of $10 per night, two pets per room, and dog and cat only. Members may check in at 2 p.m. or as soon as a room is available. If members

Base Guide and Directory 2012

Getting to Andrews who have a reservation arrive after 6 p.m., they may hold the room with a valid Visa or Master Card. Extensions may also be requested at the same number. If the guest doesn’t have a Visa or Master Card on file and will arrive after 6 p.m. on the night of the reservation, the reservation will be cancelled. Checkout time is 11 a.m. for all units except TLF where check-out is at 10 a.m. Reservations can be made in advance by calling the lodging office front desk at 301-981-4614 or DSN 858-4614, extension 0, for individual reservations. Groups of 10 or more should call 301981-9668 or DSN 858-9668 for reservations. Reservations are taken 24 hours a day, seven days a week. The highest call volume is between 8 a.m. and 4:30 p.m. weekdays. If no temporary quarters are available on base, the lodging office can provide a list of local hotels and motels that may offer special military rates. The base housing office can also provide a list of short-term accommodations.

Household Goods In the National Capital Region, the Joint Personal Property Shipping Office at Fort Belvoir, Alexandria, Va., handles all household goods for all service members assigned to the area. Immediately upon arrival, call 703-

806-4900 or 800-762-7186 and leave contact information to be reached for household good deliveries. It is also wise to leave the sponsor’s name and phone number or duty section phone number as an alternative way to be reached. Delivery hours for property are 8 a.m. to 5 p.m., Mondays through Fridays. If household goods sustain any damage or loss during shipment, members are entitled to submit a claim for reimbursement. This is done through the base legal office.

ice members know how to get medical and dental care while on leave, temporary duty or en route to Andrews. These procedures are as follows: In the event of an emergency, civilian or military members should always go directly to the nearest emergency room. This includes, but isn't limited to, any sudden illness or injury requiring immediate attention such as chest pain, shortness of breath, allergic reaction, bleeding, poisoning, burns, etc.

Emergency medical treatment Although no one likes to think about being sick or injured, it’s important serv-

Before You Move, Don’t Forget... • Keep a detailed inventory of possessions. • Make and confirm lodging reservations as early as possible. • Give the post office a forwarding address two weeks prior to departure. • Change addresses with credit card companies and other billing agencies. • Send changes of address to magazine publishers and be aware subscription address changes usually take several weeks to take effect. • Notify relatives and friends of new address. • Have banker give a letter of introduction and credit references. • Stop newspaper and other home delivery services.

Joint Base Andrews

• Settle bills with local utility companies. Don’t forget to get refunds of any deposits made and a letter of reference from the telephone and utility companies. • Transfer insurance on cars, home, etc., and check to see if personal, high-value possessions are covered during the move. • Take along the family address book, being sure to enter the address and telephone number of all creditors, as well as the due dates of all debt payments, in case bills are delayed or lost in forwarding mail. • Ask for a copy of, or transfer, children’s school records. • Get records from private doctors and dentists. • Notify clergyman and obtain any necessary documents of birth, baptism, etc.

Getting Settled

New Arrivals In-processing Upon arriving at Andrews, the first stop should be the newcomers’ 24-hour arrival point, located at the Gateway Inn on Arkansas Road. The personnel there will assist newcomers in obtaining quarters and contacting their sponsor or squadron point of contact. Members are to report to the unit administration office the first duty day after arriving at Andrews. The squadron point of contact will locate the sponsor when necessary, complete most personnel actions, and generally try to correct any problems that may be encountered during the process.

Once the unit administration office has completed all personnel actions, newcomers are then ready to report to the Military Personnel Section Customer Service for base in-processing. The hours of operation are Mondays through Fridays 7:30 a.m. to 4:30 p.m.; closed on all federal holidays. Hand-carried personnel records should remain sealed and will not be opened by anyone other than a customer service representative, Comptroller (for cash advances), or the appropriate agency in an emergency. Personnel with approved temporary duty location orders for house hunting must use it before in-

processing, and it should not extend beyond the “report no later than” date. Andrews has a one-stop in-processing system to save time and hassle of locating and processing into the many agencies required during relocation. Service members who report to the Military Personnel Section for in-processing will be scheduled for a Right Start briefing. These briefings are held every Monday at 8 a.m. at the Hanger One Club at The Club at Andrews. If a holiday falls on a Monday, the in-processing will be conducted on Tuesday instead. The following agencies will be represented: Finance, Med-

For smooth and speedy in-processing, everyone should bring the following items and information: q q q q

Orders and amendments Sealed personnel package All receipts and tickets pertinent to travel voucher Most current LES. Everyone will update their Serviceman’s Group Life Insurance form, which requires the following information: • Full name • Social Security Number • Beneficiary name, social security number, and present address

Base Guide and Directory 2012

Getting Settled ical, Dental, Personnel, First Term Airman Center, Airman & Family Readiness Center and Safety. During Right Start, you will be given your base appointments and then you will be officially signed in at Andrews. Also during the Right Start briefing, you will be scheduled for the Newcomersâ&#x20AC;&#x2122; Information Fair, which offers newcomers the greatest amount of information available on Andrews and the local area. Spouses of newly assigned personnel are highly encouraged to attend. Free childcare is available. For children 6 months to 5 years old, call the Child Development Center for reservations. For children 6 to 18 years old, call the Youth Center.

Uniforms All authorized Air Force uniforms are permitted for year-round wear at Andrews. At Andrews, Monday is the designated day for any blue combination uniform. Additionally, Airman Battle Uniforms may be worn into fast food restaurants and when making convenience stops while going to and from work. Personnel visiting the metropolitan Washington area, not including Andrews or Bolling Air Force bases, must comply with the

provisions of Air Force Instruction 362903, Dress and Personal Appearance of Air Force Personnel, Chapter 1.

Pass and ID Passes, restricted area badges and vehicle stickers are available at the Visitor Control Center outside the Main Gate. These items are issued weekdays from 6 a.m. to 6 p.m. If a new identification card is needed, go to the Military Personnel Section customer service office. Andrews enforces a 100% ID check at all gates at all times.

Sponsoring Visitors On Base Because of the important resources and personnel that transit through Andrews, entry to the base is strictly controlled. If a non-military affiliated person is a guest to Andrews, it is required the sponsor physically come to the Visitor Control Center in order for their guest to gain access to the base. Instruct the person coming for a visit to go to the VCC with their driverâ&#x20AC;&#x2122;s license. If the person is driving onto the base, they must also show the state registration and insurance cards for the vehicle they are operating.

Andrews Housing Upon arrival, a first concern is housing. The Housing Office is open for business from 7:30 a.m. to 4 p.m. Monday, Tuesday, Wednesday and Friday and 7:30 a.m. to 1 p.m. Thursday. Services are provided on a walk in basis. Liberty Park at Andrews maintains more than 800 housing units for members authorized to reside in government family housing. There are more than 20 different styles of units. Waiting times currently range from approximately 30120 days. Application for privatized housing can be made prior to arrival by mailing a completed DD Form 1746 with a copy of orders to Liberty Park at Andrews, 1190 Menoher Drive, Joint Base Andrews, MD 20762 or via fax to 301736-8085. Please visit the Web site for additional information about housing options on at www.andrewsfamily housing.com. Privatized housing FAQâ&#x20AC;&#x2122;s: Who will be providing property management and services? The Project Owner has contracted with Interstate Realty Management Company to provide all maintenance and property management services for the family housing at Andrews. When will new construction begin and end? New construction and renovation started in 2008 and is anticipated to be complete within approximately three years. Demolition activities in areas to be returned to the Air Force will likely occur toward the end of the six-year transition period. Do residents sign a lease? Yes, all on base housing residents sign a lease. How long is the lease term? The initial lease term is six months. After the initial term, the lease will automatically convert to a month-to-month lease term.

Joint Base Andrews

Getting Settled ment housing office will deal with issues that may arise between a resident and PO, although most issues will be handled by the PO.

Off Base Housing Community Housing

Is there a security deposit as there is in off base housing? No, there is no security deposit required. Upon move out, damages more than normal wear and tear will be the residentâ&#x20AC;&#x2122;s responsibility. Do residents maintain lawns? If residents have a fenced-in backyard, they will be responsible for maintaining the area within the fence. The PO will be responsible for maintaining all other areas. Will there still be a key and essential list of individual positions with guaranteed base housing? Key and essential personnel are still assigned houses on base. Will residents be paid Basic Allowance for Housing or will it go directly to the PO? Residents will be paid Basic Allowance for Housing, but it will be directly allotted to the PO. The amount of money that is deposited into the residentâ&#x20AC;&#x2122;s bank account each pay day will not change.

Does the PO have a self-help store? Yes, the PO has a self-help store that is open Monday through Friday 7:30 a.m. to 4:30 p.m. Is there a pet deposit? How many pets are allowed? Is there any criteria on how many and what kind? The maximum number of pets allowed is four. There will not be a pet deposit for the first two. There is a $300 deposit for each additional pet. Pit bulls are not permitted in Prince Georgeâ&#x20AC;&#x2122;s County and therefore not permitted at Liberty Park at Andrews. Please note, Liberty Park also does not allow exotic pets. A pet addendum is required for pets and they must be registered with the base veterinarian within five days of move in. What avenues will be available to solve problems between the PO and a resident? A government housing office will be kept to interface with the property management team and provide referral services for off-base housing. This govern-

If privatized housing is not available, or members are interested in residing off base, there are referral/relocation services to assist in locating short-term and longterm housing. Housing provides referrals or rentals/sales listings in the local community.

Set Aside Housing Program The Set Aside Housing Program is designed to provide service members and their families with relatively affordable off base housing. This program allows members to lease apartments at reduced prices. Security deposits, credit checks, application fees and minimum income requirements are automatically waived, and all rent is paid through a direct pay allotment.

Unaccompanied Housing Airmen All Airmen with less than three years of service are required to live in the dormitories on Andrews. Please contact the unaccompanied housing office if Airmen need a room or have any questions about the unaccompanied housing program.

Important Phone Numbers for Housing on Andrews AFB Liberty Park at Andrews AFB Leasing Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301-736-8082 Liberty Park at Andrews AFB Maintenance Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301-599-1418 Community Housing Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301-981-5517/301-981-5518 Unaccompanied Housing Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301-981-4479

Base Guide and Directory 2012

Getting Settled land Road. For information on the Metro system, call 202-637-1328. The closest Metrorail, or subway, stop is the Branch Avenue Station on the Green Line.

Officers Liberty Park at Andrews, the privatized housing office, is now offering select townhome units to unaccompanied officers. These units may be rented individually or as a group. A market rate rental price of $1,878 with the first month free applies. Applications may be picked up at the Liberty Park office located at 1190 Menoher Drive or found online at http://www.andrewsfamilyhousing.com. Any questions should be directed to Liberty Park at Andrews. Unaccompanied officers should stop at the Financial Services Flight upon arrival to start their basic allowance for housing.

Other Important Things to Know Elementary and Secondary Schools Elementary and secondary school attendance is mandatory in Maryland for children between the ages of 5 and 16 years old. September 1 is the cutoff for children who are 5-years-old to enroll into kindergarten. Some elementary schools offer pre-kindergarten for 4-year-olds. The public school system that accommodates Andrews’ children is administered by the Prince George’s County Board of Education. The system is the 16th largest in the country. There are also numerous private and parochial schools within commuting distance to meet family needs. Parents are urged to register their children as soon as possible after arrival in the area. Early enrollment is particularly important if a student needs placement consideration for special services. To register parents need their child's immunization record, birth certificate, or some other proof of age, and legal proof of residence, such as house settlement papers or a rental or lease contract. Contextual Learning Environment School Programs, formally Magnet Schools, provide specialized curriculum, including science and technology, talent-

Joint Base Andrews

Rental cars The Hertz commercial car rental agency is located in the Passenger Terminal, in Bldg. 1220, at the east end of Menoher Drive. For other rental agencies, check the yellow pages of the telephone directory under ‘‘Auto Renting and Leasing.”

Pet Registration and Veterinary Care

ed and gifted, and before-and afterschool care programs.

Emergency Assistance The Air Force Aid Society is the official charity of the United States Air Force. Its three-pronged charter promotes the Air Force mission by providing worldwide emergency assistance to members and their families, sponsoring educational assistance programs and offering a variety of base community enhancement programs that impact member/family welfare. AFAS is particularly sensitive to financial problems, which arise as a result of permanent change of station moves. Grants for educational assistance are also available through the AFAS for eligible personnel. AFAS provides financial assistance primarily to Active Duty and retired Air Force families; there is a reciprocal agreement in emergency situations to assist other military services. For after-hour emergencies, call the Andrews Operations Center, (301) 981-5058, DSN 858-5058

Local transportation Washington, D.C., Metro Commercial Washington Metropolitan Area Transit Authority buses regularly depart the Main Gate at Allentown Road and Suit-

Dogs and cats on base must have rabies immunizations and be registered within five days of moving on base. Members can do this at the Veterinary Clinic. Pets can be registered at the Base Veterinary Clinic 7:30 a.m. to 3 p.m. Mondays through Fridays. When registering a pet, bring all copies of the pet’s medical records. Veterinary services include vaccinations, health certificates, minor surgical procedures (as available), and sick-call appointments; however, the clinic is not staffed for after hours emergencies. The clinic is open to all Active Duty, retirees and those authorized for Department of Defense medical care under the DEERS system. Appointments can be made by phone Mondays through Fridays. The clinic is closed on the last business day of each month.

Postal Services The base post office provides complete postal services. As soon as permanent change of station orders have been issued, send a copy to the sponsor, so a postal box can be reserved. The post office provides individual combination lock boxes, accessible 24 hours a day, for use by dormitory residents and TDY personnel stationed on base 180 days or more. General delivery boxes are also available upon request for transient personnel residing in the immediate area. Parcel pickup and general delivery hours are 10 a.m. to 4:30 p.m.,

Getting Settled Mondays through Saturdays. Base housing residents receive their mail at boxes located near their individual quarters. Using the zip code plus four format will increase the speed at which mail is delivered. The zip code for any location on base is 20762. The last four digits will depend on the exact residential or office location. This information can be found in the postal directory located in the post office lobby. Patrons will use their lock box number as the last four digits. For example: AB JOHN E. DOE, 1668 D Street Box 123, Joint Base Andrews, MD 20762-0123. The base post office accepts personal checks and credit cards for payment.

Personal Firearms People living in on-base dormitories must place privately owned firearms in the 11th Security Forces Squadron armory immediately upon arrival at Andrews. Firearms must be registered within 72 hours. Housing residents are also required to register their privately owned firearms within 72 hours of arrival at the armory or law enforcement desk.

Base Guide and Directory 2012

The Andrews Community

Commissary The Andrews commissary stands ready to provide complete customer service in all departments. Patrons may choose from a variety of products provided by the grocery, meat and produce departments. The commissary also provides the Defense Commissary Agency’s largest delicatessen and in-store bakery and specialty candy store. The dominant theme of the commissary is to provide patrons with the product they want at the lowest price possible. Special price reductions are featured on hundreds of items and will be found in abundance on mass displays throughout the store. The commissary’s recent $15 million renovation project included the installation of Fast Lane self-service checkouts for patron convenience and a seafood department.

Base Exchange The Base Exchange shopping complex features a 100,000 square-foot shopping mall, which includes a barber shop, beau-

Joint Base Andrews

ty shop, GameStop, General Nutrition Center and Sprint cellular phone store. The mall also features a food court with eateries, including a Robin Hood, Taco Bell, Anthony’s Pizza, Captain D’s Seafood and a Charley’s Steakery. More eateries such as Burger King, Kwiky Kabob and Starbucks are located near the complex. The Home Traditions Store, located in the same shopping center as the commissary, is stocked with furniture, sporting goods, appliances, linen, and a toy section. Patrons can also find the Military Clothing Store located in the far right corner of Home Traditions. The same complex also includes a mailing center, dry cleaner, awards shop, optometrist, satellite pharmacy and the base theater. Located across from the commissary is the Four Seasons shoppette, which is open 24 hours for servicemembers shopping convenience. The collocated gas station has 24/7 pay at the pump service.

Andrews Federal Credit Union Andrews Federal Credit Union had its’ grand opening on Nov. 1, 2011. Now located next to the Post Service, it is a full-service, non-profit financial cooperative. In addition to low-cost loans and competitive dividends, AFCU offers a broad range of member services including share draft and checking accounts, money market accounts, Individual Retirement Accounts and certificates of deposit, ATMs, an 800-phone service and a 24-hour telephone response system known as the Tele-Teller.

The Andrews Community Scheduled Airlines Ticket Office The Scheduled Airlines Ticket Office handles all aspects of official travel. The office is located in Bldg. 1535, room B100. SATO is open 7:30 a.m. to 4 p.m. Mondays, Tuesdays, Thursdays and Fridays and 9 a.m. to 4 p.m. Wednesdays. For personal travel, vacations, tours or cruises, contact SatoVacations.

Thrift Shop At the Andrews Officers’ Spouses Club Thrift Shop, military families and civilian employees can sell items no longer needed or buy used items at very low prices. Volunteers from the AOSC run the shop, which donates sale proceeds to charities.

Airman’s Attic Located in Bldg. 1676, the Airman’s Attic is where Active Duty servicemembers with a rank E-5 and below and their families can shop for various items donated by the Andrews community. It is open Tuesdays and Fridays from noon to 4 p.m. and the second Saturday of each month from 11 a.m. to 1 p.m.

Civilian Opportunities Human Resources Office The Human Resources Office is the non-appropriated fund civilian personnel office. The responsibility of this office is to assist management of the 11th Force Support Squadron in obtaining qualified people for a multitude of jobs. The HRO accepts applications for employment for both regular, guaranteed hours minimum of 20 per week, and flexible, zero to 40 hours per week. Anyone interested in employment in the 11 FSS should come to Bldg. 1414 Arkansas Road, Room 2. Many positions include recreation aides, secretaries, clerk typists, cooks, food service workers, waiters, waitresses, custodial workers, sales clerks, bartenders and much more.

Volunteer Opportunities Volunteers are needed throughout the base to assist with the Retiree Activities Office, Airman & Family Readiness Center, 11th Force Support Squadron and the 79th Medical Wing. The Retiree Activities Office was established in 1978, to assist the installation commander and the 15,000 Maryland retirees and surviving spouses. The RAO is staffed by volunteers and is open from 10 a.m. to 3 p.m. Monday through Friday. Administrative volunteers are needed to assist the A&FRC in the day-to-day operations. The 79th Medical Wing volunteers consist of two groups. The Base Retirees Activities Volunteer Office and the Red Cross volunteers donate thousands of hours each year to assist in the daily operations of Malcolm Grow Medical Center. These two groups are composed of retirees and spouses from all service branches who give their time to support the medical mission. As medical beneficiaries themselves, they have a personal understanding and empathy for the hardships and stress faced by many of the patients in the military family. BRAVO and Red Cross volunteers provide assistance at the information

desk, various hospital clinics, the pharmacy, the Health and Wellness Center and the Fisher House. Together, both groups provide a valuable helping hand and an inspiration to patients and staff. American Red Cross volunteers also serve Active Duty personnel and their immediate family members in times of emergencies including death, serious illness and disaster. Help may be provided in communications, command verification, financial aid, counseling and referrals. Training is given in casework, health and services courses such as CPR, first aid, swimming and disaster relief. American Red Cross volunteers are utilized throughout the base. A summer youth program is also offered to assist with mandatory school requirements. For more information on helping or receiving help from the American Red Cross, call 240-857-2902 or 703-7843113 8 a.m. to 4 p.m. Mondays through Fridays. For emergencies after hours and weekends, call 202-728-6499. For more information on the agencies listed above, or to volunteer, call one the offices below. Airman & Family Readiness Center ..................................301-981-7087 Retiree Activities Office ..................................301-981-2726

Base Guide and Directory 2012

The Andrews Community Malcolm Grow Medical Center ..................................240-857-2902

NAF Positions Andrews provides civilians an opportunity to work on base through non-appropriated funded positions. Job announcements are available at the Visitor Control Center near the main gate located in the breezeway. The job information line, 301-981-2500, offers more details about civilian employment. Anyone who wishes to apply for a position may fill out an application between the hours of 7:30 a.m. and 4 p.m. Monday through Friday. Those not authorized to enter the base may pick up an application at the Visitor Control Center at the main gate. For more information, call 301-981-5519.

are eligible for program services. Central Registration is maintained for all programs at the Central Reservation office at 1398 Menoher Drive. Registration must be accomplished in person and all enrolling children must have proof of current immunizations. For more information, call 301-981-3035 or 301-981-9981. Childcare for special events can be arranged by calling the youth support flight chief at 301-981-9717.

Medical and Dental Care TRICARE Prime enrollees have priority for all appointments at Malcolm Grow Medical Center. The civilian contractor for Region I is Sierra Military Health Services.

Childcare

Enrollment

The Child Development Program offers two options for childcare, the centerbased program and the family childcare program. The center-based program is offered Monday through Friday at three locations, Bldg. 4575 on Virginia Avenue, Bldg. 4783 on San Antonio Boulevard and Bldg. 3725 on Fetchett Avenue. Services offered at these locations include full-day care, before and after school care, half-day preschool and hourly childcare on a space available basis. Children from 6 weeks to 12-years-old

To enroll in TRICARE Prime at Malcolm Grow Medical Center, all military beneficiaries, including Active Duty members, need to stop by the TRICARE Service Center located just inside the basement entrance of the facility. Patients transferring their enrollment from another region will need to complete a TRICARE Enrollment Change Form. It takes approximately 10 days to switch enrollment from another TRICARE region. Those enrolling for the first time will complete a TRICARE Enrollment Form. New enrollees, who submit their enroll-

ment form before the 20th of the month, will be enrolled effective the first of the following month. Those who submit an enrollment form after the 20th will be enrolled on the first day of the second month. Itâ&#x20AC;&#x2122;s important to always keep the yellow copy of the enrollment form as proof of enrollment until you are activated in the system. The goal of TRICARE is to provide all Prime enrollees the opportunity to select a Primary Care Manager team and their own personal provider on the team. At Malcolm Grow patients may choose from five PCM teams: Gold Team, Silver Team, Flight Medicine, Family Practice and Pediatrics. Patients enrolled in TRICARE Prime must use their PCM to coordinate all primary and specialty care medical concerns. All military beneficiaries, except Active Duty, will receive a TRICARE identification card within two months. TRICARE Prime enrollees may have a free copy of the Take Care of Yourself textbooks mailed to their home after presenting their military identification card. Concerns regarding enrollment should be directed to the Malcolm Grow TRICARE Service Center staff at 240857-2400.

Appointments TRICARE Prime enrollees can make an appointment at Malcolm Grow by calling the Appointment/Information Line at 888-999-1212, from 6 a.m. to 6 p.m. Monday through Friday. In an emergency, call 911 and go directly to the nearest emergency room. Concerns regarding appointments should be directed to the patient advocate for each PCM team. An alternative to making a phone callfor routine appointments can be done by going to the Web. Log on to www.TRICAREonline.com. Simply register, select a password and book an appointment.

Traveling Out of Area When vacationing or moving, TRICARE Prime enrollees should try to use a military treatment facility. If there are no military facilities available, Prime enrollees may use a civilian provider for

Joint Base Andrews

The Andrews Community non-emergency care, but enrollees must call 1-888-999-1212, option 5, for authorization before receiving care. Select the recording for ‘‘Out of Area Care” and a Customer Service Representative will help you locate a provider. After being seen, call Sierra back with the provider’s tax identification number to ensure authorization. In an emergency, call 911 and go directly to the closest military or civilian medical facility.

Claims For the most expeditious resolution of claims, contact Sierra at 1-888-999-1212, option 1. If concerns persist, contact a Beneficiary Counselor Assistance Coordinator at the Malcolm Grow TRICARE Service Center.

Dental Dental treatment for Active Duty personnel may be obtained by calling 240857-2806 to make an appointment. The Dental Clinic is on the corner of Arkansas and California Avenues in Bldg. 1601. After normal duty hours and on weekends, access to emergency dental care is made through the Malcolm Grow Medical Center Emergency Department. Active Duty family members and reservists may enroll in the TRICARE Dental Program, which is managed by United Concordia. To obtain an enrollment form, call United Concordia or visit the website at www.ucci.com.

Base Library

Adult Education

The Andrews Base Library, located at the corner of Brookley Avenue and D Street, across from Chapel 3, provides a wide variety of educational and recreational materials and support with more than 40,000 books, 140 magazines and journals, books on tape and MP3 players, videocassettes, DVDs and a computer lab with Internet access for registered patrons. Numerous formats of library materials are also available, such as downloadable audio books and e-books for adults, teens and young children. The library provides access to several online databases, some of which can be accessed from home, and can help with educational research and general interest topics. The library also provides a photocopier, typewriter, fax machine, and a scanner for library patrons. There’s a separate area for teens with Internet access and a room for the younger children with multimedia computers. Several special programs are offered for adults and youth.

The Washington, D.C., area offers a wealth of educational resources and opportunities for the prospective college and vocational student. There are 60 universities, colleges, technical and vocational schools within a 50-mile radius of Andrews, with course offerings at both the undergraduate and graduate levels. The Andrews Education Center, located in Bldg. 1413, sponsors on-base academic and technical college programs. Counseling and advisement services are provided through resident counselors; information on most colleges and universities nationwide; information on financial aid, grants and loans; and testing services, including the administering of electronic CLEP and DANTES exams and the SAT and ACT college placement tests. The education center works with the Community College of the Air Force in helping personnel receive associate degrees. The education center also provides tuition assistance for eligible personnel, or members can use their Montgomery GI Bill. Several colleges and universities offer on-base classes and have counselors available at the education center to assist personnel. Facilities for higher education located on base include Prince George’s Community College, University of Maryland University College, EmbryRiddle Aeronautical University, NationalLouis University, Central Michigan University and Webster University. Additionally, American Military University, Excelsior College, Old Dominion University, Strayer University, and University of Phoenix, and others hold limited advisement sessions on Andrews. Other military programs, such as enrollment in officer and enlisted professional military education, Air Force Educational Leave of Absence, and Airman Education and Commissioning Program, are initiated at the education center. Seminars for Air War College and Air Command and Staff College are also available. For more information, call the cen-

Base Guide and Directory 2012

The Andrews Community ter 7:30 a.m. to 4:30 p.m. except Thursday when the hours are 9 a.m. to 4:30 p.m.

Worship services Four base chapels serve the Andrews community, including a hospital chapel, as well as many nearby civilian churches and synagogues. Chapel One is located across from Bldg. 1535. Chapel Two is a historic frame church, predating the base's beginnings, on the east side of the base next to the Air National Guard Readiness Center. Chapel Three is a contemporary facility located in the community center complex. The Hospital Chapel is on the bottom floor of Malcolm Grow Medical Center near the cafeteria. Catholic Services 301-981-2249 Monday through Thursday • Mass at Chapel 1: Noon Wednesday • Mass at Hospital Chapel: Noon Sunday • Mass at 8:45 a.m. in Chapel 1 and additional Twilight Mass at 7 p.m. Reconciliation • Saturdays from 4:15 - 4:45 p.m. and by appointment in Chapel 1 Catholicism 101 Class : call the chapel for more information. Protestant Services Communion service is held the first Sunday of the month at Chapels 1 and 3. The following services are also held each Sunday: • Traditional Service: 9:30 a.m. at the Air National Guard Auditorium • Contemporary: 10 a.m. at Chapel 1 • Evangelical Service: 11 a.m. at Chapel 1 • Gospel Service: 11:30 a.m. at Chapel 1 Jewish Services For information concerning local Jewish programs, contact 301-981-2111. Islamic Services The Islamic Prayer Room is available for use in the Chapel 1 annex Monday to Friday from 7:30 a.m. to 4:30 p.m. • Friday service: 1:30 p.m. at Chapel 1

Joint Base Andrews

Other Services Boy Scouts (Sponsored by the Chapel) • Tuesdays from 6:45 p.m. - 8 p.m. in Bldg 1602, Room 140 Protestant Women of the Chapel (PWOC) • Monday evenings at 7 p.m. in Chapel 1. Mothers of Preschools (MOPS) • Meet the last Monday of each month at 6:30 p.m. in Chapel 1. Childcare will be provided.

Publications The Capital Flyer is the only authorized Andrews base newspaper. The Capital Flyer is published every Friday in the interest of Andrews’ personnel by the 11th Wing Public Affairs Office. Those interested may submit stories or announcements for publication to 11wg.pa.capflyer@afncr.af.mil. Submissions are due eight days prior to publication.

The Capital Flyer, this base guide and telephone directory, and the Andrews Air Force Base map are produced by Comprint Military Publications. Copies are available through the PA office.

Vehicle Services Resale Vehicle Lot Members may place drivable vehicles, with current registration and insurance, in the resale vehicle lot. Before placing a vehicle on the lot, it must be registered through Outdoor Recreation. Staff will verify identification card, proof of ownership and insurance. Identification cards must match proof of ownership. Vehicles parked on the lot that haven’t been registered are subject to ticket and towing by 11th Security Forces Squadron.

The Andrews Community

RV Storage Lot The base recreational vehicle storage lot is located on Virginia Avenue just north of the Virginia Avenue and San Antonio Avenue intersection. This lot is for boats, trailers, campers and other recreational vehicles only; cars and trucks may not be stored in this area. Active Duty personnel living on Andrews are Priority 1 for RV storage. Priority 2 are those Active Duty military assigned to Andrews but living off base. RVs arenâ&#x20AC;&#x2122;t permitted in any housing area of Andrews and must either be stored in the Virginia Avenue lot or off base.

Special Services and Programs Crime Stop Anyone having knowledge of a crime or incident, or who sees or hears anything that seems suspicious, should call Crime Stop at 301-981-2677. Callers don't have to identify themselves.

Area Defense Counsel Air Force members are entitled to consult with military defense counsel concerning their rights on criminal and adverse administrative matters. Actions include, but arenâ&#x20AC;&#x2122;t limited to, courts-martial, non-judicial punishment, letters of

reprimand, referral performance reports, administrative discharge actions and members under investigation by the Office of Special Investigations or security forces. The Area Defense Counsel is completely independent from the base command. All matters discussed are confidential and privileged from disclosure to the command. Members are encouraged to contact the ADC when they are read their rights or desire an appointment. For more information call the ADC.

Military and Family Support Center Military and Family Support Center supports the Air Force mission by assisting commanders and first sergeants in providing an improved quality of life. The M&FSC is the focal point for assistance, programs and activities that affect Air Force members and their families. The center provides assistance in the following categories: information and referral coordination and follow-up; relocation assistance; transition assistance; financial management and emergency financial aid; career focus program and family readiness. The M&FSC has a job and computer resource room as well as information on similar services available at other military installations.

The Fisher House The Fisher House is a comfort home that was dedicated to Joint Base Andrews by Zachary and Elizabeth Fisher. It is intended to house families of critically ill patients at Malcolm Grow and surrounding military medical centers. Family members may have traveled a great distance or under emergency conditions to be with an ill or injured relative. The Fisher House provides a safe and comfortable haven at no cost to its residents. A full-time manager and part-time volunteers staff the home. The home is maintained by the 11th Wing. However, operational costs are the responsibility of Andrews AFB Fisher House, Inc., a nonprofit organization established to conduct fundraising activities, manage donations and Combined Federal Campaign contributions in support of the house and its programs. It is through the generosity of the base and local communities that they are able to achieve their mission of providing a home-away-from-home to military families in medical crisis.

Military Personnel Section Customer Service Center The Military Personnel Section customer service desk is located at 1414

Base Guide and Directory 2012

The Andrews Community Arkansas Road. Normal operating hours for the MPS is 7:30 a.m. to 4:30 p.m. weekdays. For more information or assistance, call 301-981-1776 or DSN 8581776. From 7:30 to 9 a.m. Active Duty members getting new Common Access Cards have priority Monday through Wednesday.

vate contractor hired by the housing office. However, housing residents can bring their recyclables down to the recycling facility during hours of operation. There is also a cardboard trailer just outside the recycling yard gate in which they can dispose of cardboard at any time.

Exceptional Family Members Program

Commander’s Action Line

Andrews has one of the finest Exceptional Family Member Programs in the Air Force. The EFMP was established to identify all Active Duty Air Force members with dependents who have special medical or educational needs. The program officer will ensure that suitable services are available for family members and will help families acquire them in the Andrews area. The office also assists with in processing of EFMP reassignments. In addition, the coordinator offers counseling and a counseling referral service for parents or children who need psychological support. All information is held in strict confidence. The EFMP program office, located in the hospital in Bldg. R-56 next to the emergency room, is available for consultation 10 a.m. to 4:30 p.m. Monday through Thursday.

Resources, Recovery and Recycling Program The hours of the recycling facility are 8 a.m. to 3 p.m. Monday to Friday. Recycling pickups are performed biweekly in all government facilities and housing recycling is performed by a pri-

Joint Base Andrews

If servicemembers or their dependents have a comment, recommendation or a problem, and have tried their chain of command, they can call the Commander’s Action Line at 301-981-LINE (5463) or e-mail comments to 11wg.cal@afncr.af.mil. Messages will be recorded and answered promptly. Names and phone numbers aren’t required, but a personal response can only be given when information is provided.

Base IDEA Program The Innovative Development through Employee Awareness Program recognizes and rewards good ideas at Andrews. It’s part of an overall personnel policy designed to make government careers more challenging and rewarding. Individuals want satisfaction from the work they do and recognition for their accomplishments on the job. Taxpayers want more economical and efficient operation of the public's business. Conscientious federal employees want to know that they’re helping to give economical and efficient service to the public. The IDEA program is a means to these ends. Seeing ideas put to work can bring a real sense of achievement and satisfaction.

Sports, Recreation and Leisure The Community Activites Center The Community Activities Center provides a comfortable relaxing environment for base Airmen, Sailors, Soldiers, Marines and their families. The CAC has a large ballroom that can be rented

The Andrews Community

for retirements, promotions, and private parties. Also available for rent is our new covered patio area, complete with a large grill and plenty outdoor seating. The CAC also has plenty of games available at no cost--darts, pool, ping pong, Xbox, Wii, PS3. The CAC is located in the same building as the Sports Page for your dining and drinking pleasure. Please call for information on events 301-981-2494.

Outdoor Recreation Outdoor Recreation is located in Bldg. 1235 on the corner of Virginia Avenue and Menoher Drive. A recreational reference library consisting of books, periodicals, publications, catalogues, videos and maps is readily available for in-house patron use.

Information, Ticket and Rental Located in Outdoor Recreation, they specialize in camping, fishing, boating, winter sports, party supplies, lawn and garden equipment, recreational games, household equipment and tools. Discount tickets are available for Walt Disney World, Universal Studios Florida, Busch Gardens, Kings Dominion and Six Flags America. Reduced price tickets also available for historical attractions including Mount Vernon and JamestownYorktown as well as area movie theaters, sporting events, National Aquarium, Bal-

timore Zoo and more. General information on local sightseeing, travel brochures, maps and Metrobus and Metrorail transportation pamphlets are also available. Hours of operation are Monday through Friday 9 a.m.-5 p.m.

FAMCAMP Active Duty and retired personnel are provided a family camping area known as FAMCAMP. The camping area is located off Perimeter Road in the golf course area. This facility is open year round. Some sites have water, electric and sewage hookups. There is a permanent shower and latrine building, laundry and television lounge facility, fenced dog walk area, playground equipment, horse shoe pits, picnic tables and grills, and a common tent only area. Reservations should be made well in advance for the full-hookup sites and electric-only slots.

Youth Center Recreational activities for children and teens are always a concern for parents. At Andrews, parents will find some of the best facilities and programs available. The Youth Center fills the recreational needs of family members ages 6 through 18. The Youth Center houses a full-size gymnasium and several activity rooms for meetings and classes. The facility also has a dance room and mini theater.

The center offers numerous sports and recreational programs year-round, including a variety of martial arts, dance, gymnastics, arts and crafts and board game tournaments. In addition, the center operates a ‘‘Before and After School” program and a Summer Day Camp for children ages 6 to 12.

The Club at Andrews The Club at Andrews offers a wide variety of services to its members and the Andrews community. Services range from gourmet luncheon buffets, Sunday brunch, seafood dinner buffet the last Wednesday of each month and special functions for groups from 25 people to 500 people. The facility offers elegance in a causal surrounding with an accommodating staff always ready to serve its members. There are two lounges, Hangar One for officers and Tatum’s Lounge for enlisted; an outside patio, party rooms, dining room and bar menu.

Sports Page The Sports Page, located in Bldg. 1442, is a casual food and beverage facility offering pizza, hot and cold sandwiches, specialty subs, grilled and deep-fried items, daily luncheon specials and a variety of beverages. Wide-screen televisions make the Sports Page an ideal place to join friends to watch sporting events.

Base Guide and Directory 2012

The Andrews Community Auto Skills Center The Auto Skills Center is located adjacent to Outdoor Recreation on the corner of Virginia Avenue and Menoher Drive. The center’s professional staff can provide instruction on all aspects of automobile maintenance. It’s the perfect place to learn the basics about cars. Patrons may also paint their vehicles using the professional paint booth. Mechanics are on staff to assist or do the work for customers.

Bowling Center The Bowling Center is on the corner of Arnold Avenue and D Street. The center offers youth, adult and mixed leagues from fall until spring, plus a full service pro shop with up-to-date equipment. The Bowling Center also operates a full service snack bar beginning at 11 a.m. Mondays through Fridays. To place a carryout order, call 301-981-6452. Parking is recommended at the adjacent post office parking lot.

The Courses at Andrews Golf enthusiasts will find three 18hole golf courses, a driving range and large clubhouse with a full service pro

Joint Base Andrews

shop. The 19th Hole Lounge is equipped with a snack bar that serves breakfast and lunch. The spacious clubhouse is a great place to socialize before and after a round. Tee times are available seven days a week.

Fitness Centers The West Fitness Center offers tactical fitness training, a fully equipped weight room, various cardiovascular equipment, aerobics, equipment orientations/assessments, three racquetball courts, men’s

The Andrews Community and women’s saunas, spin bike room, volleyball court, four outdoor tennis courts and two basketball courts. The East Fitness Center has a weight room, aerobic equipment, two racquetball courts, basketball court and men’s and women’s saunas. Trained personnel are on duty at different times to assist with training programs. Daily use lockers and shower facilities are available.

Intramural Sports The Andrews intramural sports program is the largest part of an intensive base athletic program. In the late spring, the year’s program kicks off with slow-pitch softball. The season runs through August and provides Andrews people with a spirited brand of softball. Flag football is another popular sport, which brings out the competitive spirit at Andrews and begins in September. Perhaps the most popular sport at Andrews is basketball, played year round. The formal season begins in November, immediately following flag football, and features several leagues. The ‘‘Over 30” basketball league usually fields about a dozen teams. Other sports offered in intramurals during the year are volleyball, tennis and golf.

Youth Sports Youth sports participation is heavy at Andrews. All youth sports programs are administered by the Youth Center. The youth sports program offers spring and fall soccer, baseball, softball, basketball and track. Youth ages 5 to 18 years are eligible to participate. For more information, contact the sports director. Instructional classes and life guarding courses are offered during the swimming season. For information on the base youth swim team, call the Youth Center.

Swimming The Gateway Pool is located at 1352 Arkansas Road. Patrons don't have to be members of the club in order to use the pools. The pools are open Memorial Day through Labor Day. Base Guide and Directory 2012

Area Attractions MARYLAND Annapolis Waterfront Annapolis Maryland is the state capital and is also known as the “sailboat capital of the world”. Annapolis is the home of the United States Naval Academy, and Saint John’s College and is located at the mouth of the Severn River on the Chesapeake Bay. Downtown in the Historic area, originally established in 1695, City Dock is a favorite place to visit. Known to local boaters as “Ego Alley” it is the weekend and evening scene of a steady parade of expensive yachts. There is plenty to eat and drink in the area which is the site of the world’s largest sailboat and power boat shows every October.

Baltimore’s Inner Harbor One of America’s oldest seaports and one of the world’s newest travel destinations, Baltimore Harbor was established in the seventeenth century. Baltimore Harbor has a rich maritime heritage and today is complemented by exciting attractions such as the National Aquarium and the Maryland Science Center. The Inner Harbor is close to Fells Point and Little Italy with water taxis providing the opportunity to view the Baltimore’s dramatic skyline on a leisurely cruise as well as transport to other exciting city locations.

Chesapeake & Ohio Canal National Historial Park 301-739-4200 www.nps.gov/choh The C&O Canal follows the route of the Potomac River for 184.5 miles from Washington,

Joint Base Andrews

D.C. to Cumberland, MD. The canal operated from 1828-1924 as a transportation route, primarily hauling coal from western Maryland to the port of Georgetown in Washington, D.C. Hundreds of original structures, including locks, lockhouses, and aqueducts, serve as reminders of the canal’s role as a transportation system during the Canal Era. In addition, the canal’s towpath provides a nearly level, continuous trail through the spectacular scenery of the Potomac River Valley. Every year millions of visitors come to hike or bike the C&O Canal in order to enjoy the natural, cultural, and recreational opportunities available. For more information visit the National Park Services website.

Baltimore Ravens 410-261-RAVE 800-551-7328 (ticketmaster) www.ravenszone.net This professional football team, established in 1996, is a new addition to sports in Baltimore. Built in 1998, the stadium is located just south of Oriole Park at Camden Yards.

arts for the surrounding communities and for visitors from across the country. The park also administers an artist-in-residency program providing the public with an opportunity to see artists at work. There are concerts, demonstrations, workshops, and festivals during the warm months as a part of the Chautauqua Summer season.

National Aquarium in Baltimore 501 East Pratt Street Pier 3 Baltimore, MD 410-576-3800 www.aqua.org Visit the Nation’s premier aquarium, the National Aquarium in Baltimore. Journey deep into the heart of the Amazon River Forest, come face to face with the stunning creatures that make a home in the Atlantic Coral Reef, glance into the eye of a menacing shark in our Open Ocean exhibit, and so much more! Discount tickets may be purchased through recreation/ticket offices on local military bases.

Ocean City Glen Echo Park Glen Echo MD www.nps.gov/glec There is no charge to enter the park, and parking is free. Some activities—carousel rides, theater shows, museum visits, dances, etc.— do have admission fees. Since 1971, the National Park Service at Glen Echo Park has been offering year-round activities in dance, theater, and the

www.ocean-city.com Maryland’s 30 miles of Atlantic Ocean seashore include a large resort center, Ocean City. What a great, unique vacation beach resort! The weather in Ocean City is warm and inviting, the ocean and white sand beaches sparkling. The famous Ocean City Maryland Boardwalk buzzes with activity and the entertainment is unsurpassed. Visit the website to take a virtual tour and

see why it has long been called “The East Coast’s Number One Family Resort.”

Six Flags America (301) 249-1500 (301) 981-4413 for discount tickets Family fun and excitement can be found only minutes from Andrews at Six Flags America. This amusement park features more than 100 rides, shows and attractions. From the Wild One wooden roller coaster to the newest Typhoon sea coaster, there is high speed adventure and fun awaiting the brave. Those wishing to cool off during the summer heat can find an oasis at the wave pool. Paradise Island, another water wonderland, features water slides and jungle gyms and swimming areas for all ages. The park also features a four-chute Rainbow Zoom—a one-half mile water slide! This recreational park covers nearly 300 acres, offering everything from animal acts to magic shows, puppet plays to marching bands, all in the name of family fun. Six Flags America is located off the Capital Beltway, Exit 15A. Call for more details and information on the newest attractions.

Oriole Park at Camden Yards 333 West Camden St. Baltimore, MD 410-685-9800 www.theorioles.com Oriole Park at Camden Yards, the beautiful baseball-only facili-

Area Attractions

ty in downtown Baltimore, became the official home of the Orioles on April 6, 1992. Oriole Park is state-of-the-art yet unique, traditional, and intimate in design, blending with the urban context of downtown Baltimore while taking its image from baseball parks built in the early 20th century. The ballpark seats 48,876. A light rail system brings fans directly to the park.

VIRGINIA Appomattox Court House Appomattox,VA 434-352-8987 www.nps.gov/apco General Ulysses S. Grant and General Robert E. Lee fought their last battle in the town of Appomattox, Virginia, on Apr. 9, 1865. The Army of Northern Virginia launched its final offensive on that morning. However, by 10 a.m., General Lee knew he had lost the war. Grant and Lee met in the McLean House parlor and agreed to terms which ended the war at 3 p.m. that day. This 1,347 acre national park has many sights to offer, including the restored parlor where the two generals met, a confederate cemetery, and the Appomattox Court House Building. The park is open daily but closed on major holidays. Two miles northeast of Appomattox, VA off Route 24.

Air Force Memorial The Memorial, composed of three bold and graceful spires

soaring skyward to a height of 270 feet, will be dedicated and given to the nation by the Air Force Memorial. Sitting on the 3acre promontory adjacent to Arlington National Cemetery and a short walk from the Pentagon. The Memorial honors the millions of men and women who have served in the U.S. Air Force and its predecessor organizations, including the U.S. Signal Corps, the Army Air Corps and the Army Air Forces. It pays tribute to the dedication, sacrifice and contributions of those who pioneered the skies, those who shape the air, space and cyberspace victories of today, and those who will continue to do so in the future. The Memorial hosts a paved "Runway to Glory" at the site entrance, a larger-than-life bronze Honor Guard statue, two granite inscription walls located at either end of a central lawn and a glass contemplation wall that reflects the missing man formation, the final tribute given to fallen airmen.

Arlington National Cemetery Memorial Bridge and Jefferson Davis Highway Arlington, VA (703) 607-8052 www.arlingtoncemetery.org Metro: Arlington Cemetery Arlington National Cemetery has a number of fascinating sites to visit, including the Tomb of the Unknowns, the Amphitheater, Arlington House, and the grave of President John F. Kennedy. Outside of the Tomb of the Un-

knowns, there is a changing of the guard every half hour in the summer and every hour the rest of the year.

Busch Gardens Williamsburg Williamsburg, VA 757-253-3350 www.buschgardens.com Busch Gardens Williamsburg is an action-packed, Europeanthemed park with 17th century charm and 21st century technology, boasting more than 100 acres of unparalleled fun and adventure for the entire family. “America’s Most Beautiful Theme Park’’ is home to the world’s top-rated roller coasters, more than 40 thrilling rides and attractions, eight mainstage shows, a wide variety of awardwinning foods and world-class shops, and a magical children’s area.

Monticello Charlottesville VA 434-984-9800 (recorded information) 434-984-9822 (public affairs) www.monticello.org Explore Monticello, Thomas Jefferson’s mountaintop home, gardens, and plantation. Located in the Virginia Piedmont, Monticello is about two miles southeast of Charlottesville and approximately 125 miles from Washington, D.C.; 110 miles from Williamsburg, Virginia; and 70 miles from Richmond, Virginia.

Marine Corps Memorial Iwo Jima Statue Arlington, VA 202-619-7222 Metro: Rosslyn Based on Joe Rosenthal’s Pulitzer Prize-winning photograph of six Marines raising the stars and stripes American flag on Mount Suribachi in Iwo Jima, this 78-foot memorial, created by Felix de Weldon, commemorates all the Marines who have died in battle since 1775. Open daily, 8am-midnight. Route 50 at Arlington Boulevard & Ridge Road.

Mount Vernon 3200 Mount Vernon Memorial Highway Mount Vernon, VA 22121 (703) 780-2000 www.mountvernon.org This Georgian-style circa1743 mansion was the home and plantation of George Washington, located on the south bank of the Potomac River, 16 miles south of Washington, D.C.

Old Town Alexandria Alexandria, VA 703-838-4200 Covention & Visitor Assoc. www.FunSide.com Alexandria is unque—an historical palce that keeps pace with the mmodern world. The City is part of a large metropolitan area surrounding the nation’s Capital, yet it has retained its period charater. About one-quarter orf the town’s 15 square miles has been designated as a national or

Base Guide and Directory 2012

Area Attractions local historic district. Alexandria was home to those who made American history — George Washington, George Mason, and Robert E. Lee — and many other men and women.

Paramount’s Kings Dominion Doswell, VA (I-95, exit 98) (804) 876-5000 www.kingsdominion.com Allow the screams to wail in this 320-acre amusement park that features the stand-up looping roller coaster, the Shockwave. Now home of the largest drop ride in North America, a 305-foot tower of thrills that promises daring riders a 272foot descent at 72 miles-perhour! Other rides include the wooden coasters, the Rebel Yell and the Grizzly, and Water Works, a 19-acre water park extravaganza. The park consists of five theme areas including European-style buildings, a 33-story replica of the Eiffel Tower, and a monorail ride through a 120-acre wildlife preserve. Live shows are also presented throughout the day.

Wolf Trap Farm Park for the Performing Arts 1624 Trap Road • Vienna, VA 703-218-6500 Filene Center 703-255-1900 Theater-in-the-Woods 703-255-1827 The Barns of Wolf Trap – 703-938-2404 www.wolftrap.org Located at America’s National Park for the Performing Arts, Wolf Trap’s majestic Filene Center provides the Washington, D.C. Metropolitan Area with a magical outdoor venue for world-class performances of every genre. Operated in partnership with the National Park Ser-

Joint Base Andrews

vice, the Filene Center houses over 90 performances annually from late May to early September, as well as a variety of education programs, artist master classes, special events and a yearly Holiday Sing-A-Long for families and friends throughout the communite.

The Women in Military Service for America Memorial Memorial Drive • Arlington, VA 703-533-1155 www.womensmemorial.org Metro: Blue Line, Arlington Cemetery Situated on 4.2 acres of land at the ceremonial entrance to Arlington National Cemetery, the Women’s Memorial is the first major national memorial honoring women who have served in our nation’s armed forces during all eras and in all services. The history of women serving in defense of our nation began more than 220 years ago with women who served in the American Revolution and continues with those who serve today.

WASHINGTON, D.C. Corcoran Gallery of Art 500 17th St., N.W. at New York Ave. and E Street Washington, D.C. 202-639-1700 www.cocoran.org Metro: Farragut North or Farragut West One of the three oldest museums in the United States, its collection includes Greek antiquities, American and European paintings, as well as changing exhibits.

Korean War Veterans Memorial Across the Reflecting Pool from the Vietnam Veterans Memorial on the Mall,

Washington, D.C. 202-426-6841 (Park Service National Mall number) Metro: Foggy Bottom-GWU or Smithsonian Commemorating the 628,000 troops who were killed in the Korean “conflict”, this memorial consists of 19 giant polished steel statues. On an adjacent black granite wall, you can see more than 2,000 photographic images from the war that have been sand-blasted onto the wall.

John F. Kennedy Center for the Performing Arts 2700 F Street NW Washington, D.C. 202-467-4600 or (202) 416-8341 for Group information www.kennedy-center.org Overlooking the Potomac River in the nation’s busiest arts facility, presenting more than 3,300 performances each year for audiences numbering more than 2 million, the Kennedy Center continues to fulfill his vision by producing and presenting an unmatched variety of theater and musicals, dance and ballet, orchestral, chamber, jazz, popular and folk music, and multi-media performances for all ages. The Kennedy Center contains the Opera House, Concert Hall, Eisenhower Theater, the Terrace Theater, Hall of Nations, and the American Film Institute Theater.

Lincoln Memorial West End of The Mall Near 23rd Street NW Washington, D.C. 202-426-6895 The classic Greek temple memorial is located at West Potomac Park. This grand memorial overlooks the Reflecting Pool and, inside, the 19-foot marble statue of the 16th president is flanked by inscriptions of his Gettysburg Address and his second inaugural address. From the nearest metro, Foggy Bottom-GWU, walk 8 blocks south along 23rd Street NW.

Library of Congress 101 Independence Ave, SE Washington, DC 202-707-8000 www.loc.gov Metro: Capitol South Housing more than 84 million items in 470 languages, the Library of Congress is one of the world’s largest library systems. Congress established the library in 1800 for its own use, but has extended its services over the years and the library is now open to the general public. Guided tours are given every hour from 9 a.m. to 4 p.m., Mon.-Fri. The library also features rotating exhibits, concerts, poetry readings, and public lectures.

National Air and Space Museum 6th St. and Independence Ave. SW, Washington, D.C. 202-357-2700 www.nasm.si.edu Metro: Smithsonian Exhibits include the Wright Brothers’ flyer, the Spirit of St. Louis, the Langley Theater showing IMAX films, the Einstein Planetarium, as well as hundreds of other aviation and space exhibits. Cafeteria and restaurant facilities are available.

National Gallery of Art 6th St. and Constitution Avenue NW, Washington, D.C. 202-737-4215 www.nga.gov Metro: Archives, Federal Center, SW, or Judiciary Square Take a taste of the finer things in life and view the collection of Renaissance paintings, Dutch masterworks, French impressionism, as well as 20th century paintings and sculptures in this national gallery. Open daily. Closed Christmas and New Years Day.

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Custom Picture Framing

Limited Edition Prints • Original Oil Paintings Local, Military and Aviation Artists Instant Passport Photos • Music and Arts Affiliate

“White House by Moonlight” By Paul McGehee

“Dress on the Colors” By Dale Gallon

Dunkirk Market Place

410.257.6616 medartgalleries.com 301.855.4515 Monday - Friday 10 - 6 • Saturday 10 - 4:30

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10366 Southern Maryland Blvd. • Dunkirk, MD 20754 • 17 miles from the Capital Beltway, exit 11A

Joint Base Andrews

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MAMMA ROMA MammaRomaBrandywine.com Featuring a wide selection of Italian Favorites! • Soups • Salads • Pasta • Chicken & Seafood entrees • Sicilian & NY Style Pizzas • Strombolis • Calzones and Submarine Sandwiches N

Southern Maryland’s Premier Wedding and Event Venue BG15082

o Opew n

15908 Crain Highway Brandywine MD 208613 301-782-9006

7401 Surratts Road, Clinton, MD 20735 301-856-4500 www.ColonySouth.com

Let our knowledgeable meeting professionals help you plan your reception, meeting, conference or special event.

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The Colony South offers over 8400 square feet of meeting space for corporate and social events.

From menus, linen selections and audio/visual equipment, we will advise and accommodate your every need.

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The Decoy Lounge Wayfarer Restaurant Happy Hour Monday-Friday from 4-7 pm Live Bands every Friday & Saturday starting at 9 pm Karaoke with DJ Carroll Wednesdays at 7 pm

Country ambiance and charm are yours in our Wayfarer Restaurant. Sunday Brunch 11:30am - 3:00pm Lunch 11:30am - 2:30pm Dinner 5:30pm - 10:00pm

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(Except Sundays)

Bring this coupon to receive 10% off your next meal in our Wayfarer restaurant

Joint Base Andrews

- Dining / - Carryout - Large Banquet Room for up to 60 people

Hours: Tue. - Thurs. 11 a.m. - 10 p.m. Fri. & Sat. 11 a.m. - 11 p.m. Sun. Noon - 9 p.m. Closed Mondays

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MILLER FARMS DIRECT FARM MARKET PRODUCE • BAKERY • NURSERY 10140 Piscataway Road, Clinton, MD 20735 Main# (301) 297-9370 Bakery# (301) 297-9372

• FRESH FRUITS • VEGETABLES • VEGETABLE PLANTS • FLOWERS • HANGING BASKETS • MUMS

• • • • •

DONUTS PIES BREADS COOKIES ICE CREAM MADE WITH FRUITS OF THE SEASON

• OLD FASHIONED CANDIES • JAMS JELLIES •CIDER • MULCH • FIREWOOD • STRAW

www.MillerFarmsClinton.com

MILITARY DISCOUNTS • Tune Ups • BG Services • Engines

• Oil Changes • Brakes • Transmissions

EVERYTHING AUTOMOTIVE

301-856-4050 BG15046

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6403 Old Alexandria Ferry Rd., Clinton, MD Visit us at www.ClintonAllTuneandLube.com

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OPEN YEAR ROUND

Fresh and Wholesome... from our farm to you!

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PIZZA • SUBS • GYROS • SALADS & much more! Photos for illustration only.

OPEN LATE

Family owned & operated for over 35 years!

CALL AHEAD For Carry Out Orders

4773 Allentown Road Across from the Main Gate Joint Base Andrews (Andrews AFB)

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301-420-1818 301-420-8200

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2012 Call of Duty

Darcars appreciates your service to our country

$500

Military Rebates Available

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ITALIAN CUISINE & BUFFET

HOME ITALIAN COOKING Your Satisfaction Is Our Reward

“STILL THE BEST ITALIAN CUISINE IN TOWN”

An AAFB favorite!

Certified Angus Beef Home Made Pasta, Seafood, Chicken & Veal Prepared in Wood-Burning Stone Oven and Grill

6320 Old Branch Ave. Camp Springs, MD

Banquet Facilities Luncheons and Catering Available

Best Pizza and Italian Cuisine in Prince George’s County as chosen by Fox 5 News

Open: Mon. thru. Thur. 11-9:30 Fri. & Sat. 11-10 Sun. 10:30-9

301-449-6160

www.topolinorestaurant.com

MILITARY WELCOME

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One exit (7B) From Joint Base Andrews

Washington DC East - Andrews AFB Well Appointed, Comfortable Hotel F Free Express StartTM Hot Breakfast Buffet

F Free Wired & Wireless HSIA

F New 32” Flat Panel HDTV in All Rooms

F Microwave/Refrigerator in All Rooms

F Free Shuttle Service to Andrews, Metro

F 1/4 mile to Branch Ave. Metro Rail Station

Station, National Harbor, Area Restaurants

5001 Mercedes Blvd Camp Springs, MD 20746

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F Free 24 Hr. Business & Fitness Center

301.423.2323 www.HIEXPRESS.com/DCAndrewsAFB

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SERVING THE MILITARY COMMUNITY FOR 35 YEARS GENERAL DENTISTRY WITH A GENTLE TOUCH Dr. Leonard Bers Master in the Academy of General Dentistry Melwood Professional Center 9650 Marlboro Pike Upper Marlboro, MD 20772 3 minutes from Joint Base Andrews

• Dental Care for Adults & Children • Cosmetic Dentistry • Metal-Free Crowns & Fillings • Bleaching (Whitening) • Implant Tooth Replacements • Denture Fabrication • Visit us at www.drbers.net

301-599-0303 BG19075AN

Sullivan’s Tire & Auto Service Military Discounts

(Just South of JB Andrews Virginia Ave. Gate)

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Mama Stella’s Ristorante Italiano

“elaborate creations, homemade Greek Food ... and Italian dishes”—Washington Post

“Downtown Atmosphere with Local Prices” Delicious Cuisine, Great Service, Ambiance Fresh Homemade Dishes Prepared Daily LUNCH BUFFET Mon.-Fri. 11:30am - 2:30pm

DINNER FOR TWO Mon. & Tue Night includes a bottle of wine

DAILY PASTA SPECIALS

Extensive Imported Wine Selection Carry Out Available

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Hail & Farewells • Business Luncheons Dinners • Any Occasion

www.mamastellasrestaurant.com Hours Sun-Thu 11am–10pm Fri & Sat 11am–11pm

301.868.3057

7918 Old Branch Avenue

Clinton, MD

LU N CH SPECIAL FROM 11 AM TO 3:00PM • Served with Fried Rice or Steamed Rice FREE Soup Choice: Wonton or Egg Drop or FREE Soda

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L 1. Chicken or Pork or Beef w. Broccoli.......5.50 L 2. Sweet & Sour Pork or Chicken...............5.50 L 3. Chicken or Pork Chow Mein...................5.50 L 4. Shrimp or Beef Chow Mein....................5.50 L 5. Vegetable Lo Mein..................................5.50 L 6. Roast Pork or Chicken Lo Mein..............5.50 L 7. Shrimp or Beef Lo Mein.........................5.50 L 8. Mixed Vegetables...................................5.50 L 9. Roast Pork or Chicken w. Mixed Veg......5.50 L10. Beef w. Mixed Vegetables.......................5.50 L11. Chicken or Pork Egg Foo Young.............5.50 L12. Shrimp or Beef Egg Foo Young..............5.50 L13. RBeef or Chicken w. Garlic Sauce.............5.50 L14. RCurry Chicken or Beef............................5.50 L15. Moo Goo Gai Pan...................................5.50 BG19076AN

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L16. Chicken or Pork w. Cashew Nuts............5.50 L17. RSzechuan Beef or Chicken w. Veg...........5.50 L18. Chicken with Black Bean Sauce..............5.50 L19. RBroccoli with Garlic Sauce......................5.50 L20. RKung Pao Shrimp or Chicken.................5.50 L21. RGeneral Tso’s Chicken............................5.50 L22. Sesame Chicken.....................................5.50 L23. Bar-B-Q or Boneless Spare Ribs.............5.50 L24. Pepper Steak..........................................5.50 L25. Shrimp with Lobster Sauce....................5.50 L26. RHot & Spicy Shrimp...............................5.50 L27. Shrimp with Broccoli..............................5.50 L28. RShrimp with Garlic Sauce.......................5.50 L29. RString Bean with Beef or Chicken...........5.50 L30. RDiced Chicken & Shrimp Szechuan Style....5.50

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JOINT BASE ANDREWS T e l e p h o n e

D i r e c t o r y

GENERAL INFORMATION..................................................................................................2 Dialing (Local, Long Distance & Toll Free) ........................................................................................................2 Key Listing ..........................................................................................................................................................2 Off-Netting ..........................................................................................................................................................2 Instructions ........................................................................................................................................................3 Promoting Good Telephone Service ..................................................................................................................3 Receiving A Telephone Call ................................................................................................................................3 Common Features ..............................................................................................................................................3 Ordering Other Available Features ......................................................................................................................4 Special Dialing Instructions ................................................................................................................................4 Base Pager System ............................................................................................................................................5 Telephone Trouble Reporting ..............................................................................................................................5 Office Telephone Monitoring & Recording Devices............................................................................................5 Telephone Operator Service Complaints ............................................................................................................5 Telephone Directory Service & Updating............................................................................................................5 Threatening Call (Bomb Threats)........................................................................................................................5 Nuisance Calls/Telephone Tracing ......................................................................................................................5 Telephone Security Information..........................................................................................................................5 Requesting Official & Unofficial Telephone Service............................................................................................5 Penalty For Willful Or Malicious Tampering With Or Destruction of Government Telephone Equipment..........6

ABBREVIATIONS ............................................................................................................6 OFFICE SYMBOLS............................................................................................................6 Phonetic Alphabet ..............................................................................................................................................7

DSN NUMBERS ..............................................................................................................7 ALPHABETICAL CLASSIFIED LISTINGS..............................................................................9 Joint Base Andrews Base Guide â&#x20AC;˘ 2012

GENERAL INFORMATION

DIALING COMMERCIAL IN DIAL

DSN IN DIAL

(301) 981-XXXX (To reach numbers listed in this directory as "981-XXXX") (240) 857-XXXX (To reach numbers listed in this directory as "857-XXXX") (240) 612-XXXX (To reach numbers listed in this directory as "612-XXXX") In dial Assistance….. (301) 981-1110

(OCONUS callers must insert 312 in front of listings) 858-XXXX (To reach numbers listed in this directory as "981-XXXX") 857-XXXX (To reach numbers listed in this directory as "857-XXXX") 612-XXXX (To reach numbers listed in this directory as "612-XXXX") In dial Assistance…. 858-1110

Note: "XXXX" represents the last four digits of the base extension listed in this directory.

LOCAL COMMERCIAL OUT DIAL

TOLL FREE DIALING

Washington (Local) ......................99+202+7 digit number Maryland ......................................99+240+7 digit number Maryland ......................................99+301+7 digit number Virginia ........................................99+571+7 digit number Virginia ........................................99+703+7 digit number

1-800 Direct Dial ..........................99+800+7 digit number 1-855 Direct Dial ..........................99+855+7 digit number 1-866 Direct Dial ..........................99+866+7 digit number 1-877 Direct Dial ..........................99+877+7 digit number 1-888 Direct Dial ..........................99+888+7 digit number 1-800 Information ....................................99-800-555-1212

Note: not all numbers local

KEY LISTING

OFF-NETTING

ALERT REPORTING ............................................981-4747

Off-netting is a new, easy-to-use service that allows local and world-wide deployed authorized DSN users to make toll free calls without having to go thru a base operator.

BASE INFORMATION ..........................................981-1110 CHAPLAIN ..........................................................981-2111 AFTER DUTY HOUR Chaplain ............................981-5058 CIVIL ENGINEERING CUST SVC ........................981-5151 COMMAND POST................................................981-5058 CRIME STOP........................................................981-2677

The Joint Staff has authorized the use of DSN 809-4OFFDSN (809-463-3376) for off-netting to 1-800, 888, 866 and 877 toll-free phone numbers. This will reduce hold times and is especially useful for deployed members using calling cards to make long distance calls.

COMM TROUBLE DESK ......................................981-2300

a) Dial DSN 809-4OFFDSN (809-463-3376), you will hear a new dial tone

DO NOT DISCUSS CLASSIFIED INFORMATION ON UNSECURE TELEPHONES.

b) Enter your toll free number. You will be connected to that number without having to go thru an operator

OFFICIAL DOD TELEPHONES ARE SUBJECT TO MONITORING FOR COMMUNICATIONS SECURITY PURPOSES AT ALL TIMES. DOD telephones are provided for the transmission of official government information only and are subject to communications security monitoring at all times. Use of official DOD telephones constitutes consent to communications security telephone monitoring in accordance with DOD Directive 4640.6.

c) If using a calling card, you will be prompted to enter your card/pin number

MILITARY TELEPHONE SYSTEM FEATURES NOTE: The "hook-switch" referred to in the instructions beginning on page 3 is the button on the handset cradle of the telephone. The features this system provides enable the telephone to perform many complex operations. Most base telephone users have at least the call transfer/consultation hold, three way calling and ring again capabilities assigned to their phones.

OFFICIAL USE ONLY The base telephone system is for OFFICIAL USE ONLY. A telephone call is considered to be official if: (1) placed by an official authorized agent of the US Government in the actual conduct of official duties i.e., duties necessary to ensure mission accomplishment; (2) it pertains to or directly supports government business which is necessary to ensure operations or maintenance of government functions. Abuse of the policy is in violation of AF regulations and US Law (code 68A). Abiding by the policies is everyone’s responsibility and will help ensure better service for those who are placing official calls. When possible, use DSN when calling military installations in the local area.

Telephone Directory - visit www.andrews.af.mil for more information

GENERAL INFORMATION INSTRUCTIONS DSN (Defense Switch Network) DSN is the principle long haul voice communications network within the Defense Communications System, providing non-secure direct dialing service worldwide through a system of government owned and leased automatic switching facilities. The purpose of DSN is to handle essential command and control, intelligence, operations, logistics, diplomatic and administrative traffic. a. Data processing equipment, to include computer-controlled graphics other than data faxes, may not use DSN. Users on Andrews AFB will use FTS 2001 or commercial lines instead of DSN for data transmission. b. DSN will not be used directly or indirectly by non-appropriated fund activities that are provided official telephone service, except as provided by USAF directives. "Off-netting" of calls, that is, extending calls into the commercial system, is subject to the approval and procedural control of the local authority controlling the base switchboard. c. Communications management personnel may perform telephone monitoring in accordance with DOD Directive 46401.1 in order to ensure the communication equipment is working properly. d. DSN troubles should be handled as follows: 1. Retain the connection and call extension 981-2300 on another line. 2. Explain what was dialed and the trouble experienced. You will be provided guidance on when to hang-up the trouble line. e. DSN Precedence System- The Joint Chiefs of Staff (JCS) have approved a telephone communications precedence system to ensure calls through the DSN achieve a grade of service relative to their operational significance.The precedence levels, in order of importance are FLASH, IMMEDIATE, PRIORITY AND ROUTINE.The "multi-level preemption" feature of DSN enables calls of a higher precedence to preempt lower precedence calls when all circuits are busy. DSN users are required by USAF directives to use the lowest precedence consistent with the operational mission or necessity of the call. Assignment or use of a precedence designation based solely on rank or duty position is strictly prohibited.The Andrews switchboard is limited to IMMEDIATE precedence. 1. FLASH- (Dial 91) Reserved for alerts, warning or other emergency actions having immediate bearing on national, command or area security. May be preempted only by the application of the FLASH OVERRIDE capability available to National Command Authorities (NCA). 2. IMMEDIATE- (Dial 92) Reserved for vital communications which: (1) have an immediate operational effect on tactical operations; (2) directly concern safety or rescue operations; or (3) affect the intelligence community operational role. 3. PRIORITY- (Dial 93) Reserved for calls requiring prompt completion for national defense and security, the successful conduct of war or to safeguard life or property, which do not require higher precedence. Normally, Priority will be the highest precedence that may be assigned to admin-

INSTRUCTIONS

istrative matter for which speed of handling is of paramount importance. 4. ROUTINE- (Dial 94) Reserved for all official communications. f. DSN Calling Areas 1. 317 Alaska 2. 313 Caribbean 3. 315 Pacific 4. 319 Canada 5. 314 Europe 6. 318 Southeast Asia 7. 312 CONUS

PROMOTING GOOD TELEPHONE SERVICE a. b. c. d.

Plan an effective conversation. Have a number and an extension in mind. Place the call yourself, except in special circumstances. Make sure you are on the line and ready to talk when your call is answered. e. Listen for dial tone and dial carefully. f. Identify yourself immediately to the person who answers. g. Identify your office and the reason you are calling. h. If the call is likely to be long, ask whether the person has time to talk. i. Try to complete business with one call by securing information or by leaving a message. j. Volunteer the number and best time to be reached in case a "call back" is required.

RECEIVING A TELEPHONE CALL a. b. c. d. e.

Answer as promptly as possible Speak distinctly and pleasantly. Identify the office and caller. Avoid abrupt phrases. Don’t volunteer the "whereabouts" and "return/departure times" of absent personnel. f. Volunteer assistance. g. Request the caller’s identity when necessary. Use tact. h. Avoid placing the caller on hold for a long period. Offer to call back when requested information is secure. Return the call even if the data is not yet available. i. Take a message willingly. j. Transfer/Refer the call only if you are sure of the correct person or number.

COMMON FEATURES CALL FORWARDING Allows incoming calls on one extension to be forwarded to another extension.

TO ACTIVATE CALL FORWARDING Dial *72 + the 7 digit number you will be forwarding the calls to.

Joint Base Andrews Base Guide • 2012

INSTRUCTIONS

GENERAL INFORMATION

TO DEACTIVATE CALL FORWARDING

TO ACTIVATE RING AGAIN

On extension forwarded from, dial *73 and hang up.

a. When receiving an on base busy tone, press the hook-switch briefly.You will hear a special tone. b. Dial * and 78 from a touch-tone phone or dial 12 and 78 from a rotary phone; listen for the dial tone. c. Replace the handset in the cradle. d. Upon hearing burst of ringing, lift the handset from the cradle.The number is automatically dialed; normal ring back tone is heard in the handset.

CONSULTATION HOLD This feature allows you to place the first call on hold and consult privately with a second party.The second party is disconnected after pressing the hook-switch twice to return to the first party. Note- this feature is limited to single-line analog phones only.All multi-line phones come standard with an orange hold button.

TO ACTIVATE CONSULTATION HOLD a. Advise the first party that you are putting them on hold. b. Place the first call on hold by pressing the hook-switch briefly.You will hear a special dial tone. c. Dial the second partyâ&#x20AC;&#x2122;s telephone number, party answers. d. Consult with the second party.The first party is on hold and cannot hear the conversation. e. To return to the first party, press the hook-switch twice, each time briefly.

THREE WAY CALLING This feature allows you to establish a three-way conference call without the assistance of the operator. Class of service restriction placed on a station still applies and cannot be suspended by three-way calling.

TO ACTIVATE THREE WAY CALLING a. Advise the first party that they are being placed on hold. b. Place the first call on hold by pressing the hook-switch briefly.You will hear a special dial tone. c. Dial the third partyâ&#x20AC;&#x2122;s telephone number, party answers. d. Press the hook-switch once briefly, all parties are connected and can talk.

CALL TRANSFER Call transfer allows the transfer of DSN or commercial incoming calls to another base extension or to the operator.

TO ACTIVATE CALL TRANSFER a. Advise the calling party that you are going to transfer the call. b. Press the transfer key once briefly.You will hear a special dial tone. c. Dial the new extension or dial 0 to transfer the call to the operator. d. (OPTIONAL) Stay on the line until extension answers. Announce that a call is being transferred when the extension answers.The first call is on hold and cannot hear the conversation. If you do not wish to remain on the line to announce the call go to step "e". e. Replace the handset on the cradle.

RING AGAIN If you encounter a busy on base number, the telephone system will notify the calling party through "ring again".When the number becomes idle, the telephone will notify the calling party by ringing. Only one ring will request can be activated at a time.

*NOTE: Continue to place/receive other calls while waiting for the ring again recall.

TO DEACTIVATE RING AGAIN a. Lift the handset from the cradle. You will hear regular dial tone. b. Dial *78 or 12 then 78 and listen for confirmation tone. c. Replace the handset in the cradle.

ORDERING OTHER AVAILABLE FEATURES Several other features are available. For a listing and description of available features, contact your Telephone Control Officer (TCO).The unit TCO can translate the changes/addition of features into a formal request that will be sent to the 744th Communications Sq. for processing. SECURE TELEPHONE UNIT III (STU-III)/Secure Telephone Equipment (STE) or secure VoIP 6 are secure voice systems used for classified conversations.

SPECIAL DIALING INSTRUCTIONS a. Local Commercial Call: Dial 99 + area code + 7 digit number. b. FTS 2001 (CONUS Long Distance Calls): Dial 99 + 1 + area code + 7 digit number.A recording will prompt for an access code, enter the eight-digit authorization code on your keypad. Example: 1111 + 5555. c. FTS 2001 (OCONUS Long Distance Calls): Dial 99 + 011 + calling number, a recording will prompt for an access code, enter the eight-digit authorization code on your keypad. Example: 1111 + 5555. d. CONUS DSN calls: Dial 94 + 7 digit DSN number. e. OCONUS DSN Calls: Precedence + DSN Area + 7 digit DSN number. Example: 94 + 314 + XXX-XXXX. f. Conference Calls: To place a conference call when various types of circuits are to be used (DSN or Commercial), dial 112 and give the operator details of the call. g. Toll Free Calls: Companies provide toll free numbers, which may be used to place long distance calls at no charge. Try this service before FTS-2001 or commercial long distance call. Calls are FOR OFFICIAL BUSINESS ONLY. Dial 991-XXX+7-digit number. COLLECT CALLS (Accepting collect calls are NOT authorized)

Telephone Directory - visit www.andrews.af.mil for more information

GENERAL INFORMATION BASE PAGER SYSTEM Customers may access the base pager system from a base telephone number by dialing 99 + 800-759-8888.To access the base pager system from a commercial number, dial 1-800-7598888.The Sky Tel menu system will prompt the caller to dial the 7 digit pin number associated with the pager and will prompt the caller to enter the desired return telephone number. Hang-up when completed. MINIMIZE- State imposed by a commander to reduce and control telecommunication traffic within his/her area of responsibility during actual or simulated emergencies.

TELEPHONE TROUBLE REPORTING Base customers may dial 981-2300 to report telephone troubles, such as non-working lines, broken instruments, or unsatisfactory line conditions.

OFFICE TELEPHONE MONITORING & RECORDING DEVICES (Excluding Answering Devices) Telephone calls are not to be monitored (except Command Post and Bomb Threat calls) without explicit and specific instructions for each call, on a case-by-case basis. In addition, the party desiring to monitor or record a conversation will inform the other party or parties that the call is to be monitored or recorded and all parties must agree and give consent prior to actual monitoring or recording.

TELEPHONE OPERATOR SERVICE COMPLAINTS Telephone operators are instructed to be uniformly courteous and not to enter into controversy with calling parties. Complaints and compliments about telephone service may be directed to the Chief Operator at extension 981-4626 or the Wire Branch Manager at extension 981-8096. If a complaint pertains to a particular operator, make it a point to obtain the operator number.

TELEPHONE DIRECTORY SERVICE & UPDATING A telephone directory is published once a year unless there is a major organizational restructure. The Base Directory Assistant makes changes based on inputs from unit TCOs. Unit listings are only as correct and up to date as the TCO makes them. Updates may be submitted by "red line" changes to verification lists sent out annually to TCOs or on AAFB Form 36. Contact the Chief Operator at Extension 981-4626 or 981-4609 for details on submitting updates. Refer to the operator by dialing 0 for numbers that are not in the directory.

THREATENING CALL (BOMB THREATS) Anyone receiving a threatening call should take the following steps: a. Attempt to keep the caller on the line and talking. b. Signal someone to call the Security Police at 981-2001 Crime Stop. Make a note of: 1. What the caller says, such as where the "bomb" is

INSTRUCTIONS

located, when it is set to explode, what it looks like, what type of explosive; 2. The caller’s voice 3. Any background noises. c. Promptly report the incident to your supervisor and if required by the unit bomb threat plan (or common sense), evacuate the premises. d. Press MCH (Malicious Call Hold)

NUISANCE CALLS/TELEPHONE TRACING It is unlawful for any person to make a telephone call during which obscene, filthy, lewd or immoral language is used with the intent to offend. Federal law further prohibits interstate telephone calls which are lewd, obscene, filthy, and indecent or where the intent with or without actual conversations, to annoy, abuse, threaten or harass any person. It is also unlawful to knowingly allow anyone to use a telephone under his/her control for these purposes.

NUISANCE CALLS a. Don’t give them the audience they want. Hang up at the first obscene word or if the caller does not speak. b. Do not talk to anyone whom you are at all doubtful about. c. If the caller is persistent, call the Security Police at 981-2001.

TELEPHONE SECURITY INFORMATION Military telephone systems are non-secure and may be intercepted by unfriendly agents.Anyone who discusses, or tries to talk around classified information risk grave damage to national security. Personnel who make unauthorized disclosure of classified or sensitive official defense data are subject to severe disciplinary action. Classified conversations can be placed over "common user" secure voice terminal in the Andrews Command Post (ACP), Bldg. 1220. Call the ACP duty officer at 9815058 to arrange for entry and use. Proof of a secret security clearance is required.

REQUESTING OFFICIAL TELEPHONE SERVICE Organizations must submit an electronic AF Form 3215 Communication System Requirements Document (CSRD) in the Web Site System (WSS) to request initial service, relocations, or discontinuation of existing telephone services.The unit Telephone Control Officer (TCO) and Personal Wireless Communication System (PWCS) manager must review and approve requirements. Submit requests 60 days prior to required date. Large projects such as mass relocations should be submitted at least 90 days in advance. Please note, if an existing service (phone, computer, wireless device, etc) has failed, a CSRD submittal is not required.To resolve these issues, customers should submit a Trouble Ticket through the help desk at 981-2300 or (888) 844-2339. Organization TCOs and PWCS managers are the initial source of information and guidance for all communications requests. For questions regarding the WSS process, call the Project Team at DSN 858-2037/4164 or 981-2037/4164. For questions regarding TCOs, including information on TCO training, how to become a TCO or who is an organization’s TCO,

Joint Base Andrews Base Guide • 2012

GENERAL INFORMATION please contact 744 CS/TCO training manager at DSN 858-9628 or 981-9628. For questions regarding PWCS managers, call the 744 CS/PWCS manager at DSN 858-7994 or 981-7994.

REQUESTING UNOFFICIAL TELEPHONE SERVICE Verizon Telephone Corporation provides unofficial telephone service, both on and off base. Service can be obtained by calling the Verizon business office. Personnel who require unofficial telephone service are totally and solely responsible for arranging installation, removal, and payment of all changes.

PENALTY FOR WILLFUL OR MALICIOUS TAMPERING WITH OR DESTRUCTION OF GOVERNMENT TELEPHONE EQUIPMENT Persons other than authorized telephone maintenance personnel assigned to or working under the supervision of the Base Communications-Computer Systems Officer are prohibited from making any additional changes, modifications or relocations of equipment that is part of the government owned telephone system. Anyone who willfully or maliciously injures or destroys any works, property, or material of any radio, line, cable, telephone, telegraph, station, system or other means of communications operated or controlled by the United States, whether constructed or in the process of being constructed, or who willfully or maliciously interferes in any such line or system, will be fined not more than $10,000 or imprisoned for not more than 10 years or both. (18 USC 1362, 26 ept 61, Public Law 87-306, 75 Statue 69).

ABBREVIATIONS AAFES ....................................Army-Air Force Exchange Service Acft ..................................................................................Aircraft AFELM ..........................................................Air Force Element AMC ........................................................Air Mobility Command AFGE ..............American Federation of Government Employees AW ..................................................................................Air Wing Br ......................................................................................Branch CCPO ......................................Central Civilian Personnel Office Cmdr ........................................................................Commander Ch ........................................................................................Chief Comm................................................................Communications DECA ..............................................Defense Commissary Agency Dep ..................................................................................Deputy Det ............................................................................Detachment Devl ........................................................................Development Div ..................................................................................Division DSN ......................................................Defense Switch Network Engr ................................................................................Engineer Envr..........................................................................Environment Exec ..............................................................................Executive FAA ............................................Federal Aviation Administration FTD ....................................................Field Training Detachment FW............................................................................Fighter Wing Gp ......................................................................................Group Intel ..........................................................................Intelligence Maint ........................................................................Maintenance Mgt ..........................................................................Management MPF ......................................................Military Personnel Flight

NCOIC ..............................Noncommissioned Officer in Charge Ofc(r)..............................................................................Office(r) OIC ..................................................................Officer in Charge Ops ............................................................................Operations Org ........................................................................Organizations OSI ..............................................Office of Special Investigations SAM ..............................................................Special Air Missions Sec..................................................................Section or Security Sys....................................................................................Systems Svc(s) ............................................................................Service(s) Tech........................................................Technician or Technical Trng FLD ................................................................Training Field USAPAT....................US Army Priority Air Transport Detachment

OFFICE SYMBOLS CC ............................................................................Commander CCC ..........................................................Command Chief MSgt CCE ..............................................................................Executive CCF ........................................................................First Sergeant CCP ................................................................................Protocol CCQ ........................................................Headquarters Squadron CP ........................................................................Command Post CD................................................................Deputy Commander CE ..........................................................................Civil Engineer CV ....................................................................Vice Commander DO ..............................................................................Operations CPTS ........................................................................Comptroller HC ..................................................................................Chaplain HO ....................................................................................History IG ....................................................................Inspector General SC ........................................................Information Management IN ..............................................................................Intelligence JA..........................................................................Judge Advocate LET ........................................................................Transportation LG ..................................................................................Logistics LGS ....................................................................................Supply MA............................................................................Maintenance MQ..............................................................Manpower & Quality MS ................................................................................Personnel MSF ......................................................................Family Support OT ..........................................................Operations and Training PA ............................................................................Public Affairs PAG ......................................................Presidential Airlift Group SC ..................................................Communications-Information SE ........................................................................................Safety SG ....................................................................................Surgeon SL ............................................................................Social Actions SF ........................................................................Security Forces TR ....................................................................Air Transportation WX ..................................................................................Weather XP..................................................................Plans and Programs SV ....................................................................................Services

Telephone Directory - visit www.andrews.af.mil for more information

DSN NUMBERS PHONETIC ALPHABET When providing or asking for information over the telephone, it may become necessary to pronounce single letters. Identify words phonetically by using the table below:

A– B– C– D– E– F – G– H– I –

Alpha Bravo Charlie Delta Echo Foxtrot Golf Hotel India

J – K– L – M– N– O– P– Q– R–

Juliet Kilo Lima Mike November Oscar Papa Quebec Romeo

S – T – U– V– W– X– Y– Z –

Sierra Tango Uniform Victor Whiskey X-Ray Yankee Zulu

DSN NUMBERS

A Aberdeen Proving Ground, MD ......................................298-XXXX Operator Assistance ......................................................298-1110 AF ACCT and Finance Ctr, CO ........................................926-XXXX Operator Assistance ......................................................926-1110 AF, Dept of, Pentagon,VA ................................................227-XXXX Operator Assistance ......................................................227-0101 Air Force Academy, CO ....................................................333-XXXX Operator Assistance ......................................................333-1110 Arnold AFS Tullahoma,TN ..............................................340-XXXX Operator Assistance ......................................................340-5011

B Barksdale AFB, Shreveport, LA ........................................781-XXXX Operator Assistance ......................................................781-1110 Bergstrom AFB,Austin,TX................................................685-XXXX Operator Assistance ......................................................685-1110 Bethesda US Naval Hospital, MD ....................................295-XXXX Operator Assistance ......................................................227-0101 Bolling AFB, DC ..............................................................297-XXXX Operator Assistance ......................................................227-0101 Brooks AFB, San Antonio,TX............................................240-XXXX Operator Assistance ......................................................240-1110

C Camp Pendleton, CA ......................................................365-XXXX Operator Assistance ......................................................365-0111 Cannon AFB, Clovis, NM ..................................................681-XXXX Operator Assistance ......................................................681-1110 Charleston AFB, SC ..........................................................673-XXXX Operator Assistance ......................................................673-2100 Columbus AFB, MS ..........................................................742-XXXX Operator Assistance ......................................................742-1110 Corpus Christi NAS,TX....................................................861-XXXX Operator Assistance ......................................................861-1110

D Davis-Monthan AFB,Tucson,AZ ......................................228-XXXX Operator Assistance ......................................................228-1110 Dobbins AFB, Marietta, GA ..............................................625-XXXX Operator Assistance ......................................................625-1110

Dover AFB, DE ................................................................445-XXXX Operator Assistance ......................................................445-3000

E Edwards AFB, CA ............................................................527-XXXX Operator Assistance ......................................................527-0111 Eglin FB, FL ......................................................................872-XXXX Operator Assistance ......................................................872-1110 Eielson AFB,AK ........................................................317-377-XXXX Operator Assistance................................................317-377-1110 Ellsworth AB, SD ..............................................................675-XXXX Operator Assistance ......................................................675-1110

F Fairchild AFB, Spokane,WA..............................................657-XXXX Operator Assistance ......................................................657-1110 Fort Belvoir,Alexandria,VA ..............................................354-XXXX Operator Assistance ......................................................227-0101 Fort Bragg, Fayetteville, NC ............................................236-XXXX Operator Assistance ......................................................236-0011 Fort Dix,Wrightstown, NJ ..............................................944-XXXX Operator Assistance ......................................................944-1110 Fort Knox, KY ................................................................464-XXXX Operator Assistance ......................................................464-0111 Fort Meade, Odenton, MD ..............................................622-XXXX Operator Assistance ......................................................622-1110 Fort Myer,Arlington,VA ..................................................226-XXXX Operator Assistance ......................................................227-0101 Fort Ritchie, Cascade, MD................................................277-XXXX Operator Assistance ......................................................988-1300

G Gillcrest Complex (Lowry), CO ......................................926-XXXX Operator Assistance ......................................................926-1110 Goodfellow AFB, San Antonio,TX ....................................477-3XXX Operator Assistance… ..................................................477-4000 Grand Forks AFB, ND ......................................................362-XXXX Operator Assistance ......................................................362-3000 Grissom AFB, Peru, IN......................................................928-XXXX Operator Assistance ......................................................928-1110

H Hanscom AFB, Bedford, MA ............................................478-XXXX Operator Assistance ......................................................478-5980 Hill AFB, Ogden, UT ........................................................777-XXXX Operator Assistance ......................................................777-1110 Holloman AFB,Alamogordo, NM......................................572-XXXX Operator Assistance ......................................................572-1110 Hurlburt Field FL ............................................................872-XXXX Operator Assistance ......................................................579-1110

I Indian Head NAVAORDSTRA, MD ....................................364-4XXX Operator Assistance ......................................................354-4000

K Keesler AFB, Biloxi, MS ....................................................597-XXXX Operator Assistance ......................................................597-1110

Joint Base Andrews Base Guide • 2012

DSN NUMBERS

Organizational Listings

Kelly AFB, San Antonio,TX ..............................................845-XXXX Operator Assistance ......................................................945-1110 Kirtland AFB,Albuquerque, NM ......................................246-XXXX Operator Assistance ......................................................246-0011

L Lackland AFB, San Antonio,TX ........................................473-XXXX Operator Assistance ......................................................473-1110 Lajes Field,Azores ............................................................725-XXXX Operator Assistance ......................................................535-1110 Langley AFB, Hampton,VA ..............................................574-XXXX Operator Assistance ......................................................574-1110 Little Rock AFB,AR ..........................................................731-XXXX Operator Assistance ......................................................731-1110 Los Angeles AAFS, CA ......................................................833-XXXX Operator Assistance ......................................................833-1110 Luke AFB, Glendale,AZ ....................................................896-XXXX Operator Assistance ......................................................896-1110

M MacDill AFB,Tampa, FL ....................................................968-XXXX Operator Assistance ......................................................968-1110 Malstrom AFB, Great Falls, MT ........................................632-XXXX Operator Assistance ......................................................632-1110 March AFB, Riverside, CA ................................................447-XXXX Operator Assistance ......................................................447-1110 Maxwell AFB, Montgomery,AL ........................................493-XXXX Operator Assistance ......................................................493-1110 McChord AFB,Tacoma,WA ..............................................382-XXXX Operator Assistance ......................................................382-1110 McGuire AFB,Wrightstown, NJ........................................650-XXXX Operator Assistance ......................................................650-0111 Minneapolis-St Paul IAP, MN ............................................783-XXXX Operator Assistance ......................................................783-1110 Minot AFB, ND ................................................................453-XXXX Operator Assistance ......................................................453-1110 Moody AFB,Valdosta, GA ................................................460-XXXX Operator Assistance ......................................................460-1110

N Naval Academy,Annapolis, MD ........................................281-XXXX Operator Assistance ......................................................281-1000 Naval Training Center, Great Lakes, IL ..............................792-2002 Nellis AFB, Las Vegas, NV ................................................682-XXXX Operator Assistance ......................................................682-1110 North Island NAS, San Diego, CA ....................................735-XXXX Operator Assistance ......................................................735-1011

O Offutt AFB, Omaha, NE ....................................................271-XXXX Operator Assistance ......................................................271-1110 Otis AFB, Falmouth, MA ..................................................557-XXXX Operator Assistance ......................................................557-4401

P Patrick AFB, Fl ..................................................................854-XXXX Operator Assistance ......................................................854-1110 Patuxent River NAS, MD..................................................342-XXXX Operator Assistance ......................................................342-3000

Pentagon,Washington DC ..............................................227-XXXX Operator Assistance ......................................................227-0101 Peterson AFB, Colorado Springs, CO ..............................692-XXXX Operator Assistance ......................................................834-7011 Pope AFB, Fayetteville, NC ..............................................424-XXXX Operator Assistance ......................................................424-1110 Portland IAP, OR ................................................................638-4000

Q Quantico Marine Corps Base,VA ....................................278-XXXX Operator Assistance ......................................................278-2121

R Randolph AFB, Universal City,TX ....................................487-XXXX Operator Assistance ......................................................487-1110

S Scott AFB, Belleville, IL ....................................................576-XXXX Operator Assistance ......................................................576-1110 Seymour-Johnson AFB, NC ..............................................722-XXXX Operator Assistance ......................................................722-1110 Shaw AFB, Sumter, SC ......................................................965-XXXX Operator Assistance ......................................................965-1110 Sheppard AFB,Wichita Falls,TX ......................................736-XXXX Operator Assistance ......................................................736-1001

T Tinker AFB, Oklahoma City, OK ......................................884-XXXX Operator Assistance ......................................................884-1110 Travis AFB,Vallejo, CA......................................................837-XXXX Operator Assistance ......................................................837-1110 Tyndall AFB, Panama City, FL ..........................................523-XXXX Operator Assistance ......................................................523-1110

U USAFSS (ESC) Kelly AFB,TX ............................................945-XXXX Operator Assistance ......................................................945-1110

V Vance AFB, Enid, OK ........................................................448-XXXX Operator Assistance ......................................................448-7110 Vandenberg AFB, Lompoc, CA ........................................276-XXXX Operator Assistance ......................................................276-1110

W Walter Reed Army Med Center, DC ................................662-XXXX Operator Assistance ......................................................662-3501 West Point Military Academy ..........................................688-XXXX Operator Assistance ......................................................688-1110 White House,Washington DC ..........................................284-2000 Willow Grove NAS, PA ....................................................991-XXXX Operator Assistance ......................................................991-1000 Wright-Patterson AFB, OH ..............................................787-XXXX Operator Assistance ......................................................787-1110

Telephone Directory - visit www.andrews.af.mil for more information

Alphabetical A-B

B ALPHABETICAL CLASSIFIED LISTINGS

A AAFES Admin (1632) ..................................AAFES ......301-568-2222 Addiction Services Element (1050) 779MDOS/SGOHA ..........857-7214 Administration (1240) ................................89OG/CCEA ......981-5714 ADPE Equipment Management (1558) ......744CS/SCBNA ....981-3341 Aerial Port Sq. (AFRES) (3623) ....................89APS/CC ........981-4417 Aerial Port Sq. (AMC) (1245) ......................89APS/CC ........981-3522 Aeromedical Evac Sq. (3744) ......................459AES/CC........857-7123 Aeromedical Staging Flight (1051) 779AMDS/SGPW ............857-5424 Aeromedical Staging Squadron (3757) 459ASTS/SGPW........857-3047 AFELM DOD Medical Support (1050) ........AFELM/CC ........857-3097 AGE, System Branch (3030) ........................113WG/MXMG ..857-3303 Airfield Operations Chief (1220) ................11OSS/OSA........981-3415 Aircraft Management ..........................................................981-3411 Aircraft Accidents (1220) ............................89OSS/OSA ....981-3413/9442 Aircrew Transportation (1734)....................11LRS/LGRO......981-5458 Aircrew Training (1658) ..............................1AS/DOT ..........981-3900 Air Force Aid Society (1191) ......................11FSS/FSFR........981-7088 Air Force Review Board Agency..................SAF..................857-3137 Airline Ticket Office (SATO)........................11LRS/TRTP....800-705-7286 Airmen Leadership School (1413) ..............11FSS/FSDA ......981-3386 Airman’s Quarters (1375)............................11FSS/SVML ......981-4614 Air Terminal Operations Center (1220) ......89APS/TROO ....981-7405 Air Traffic Control (1216)............................FAA ................857-4768 Air Traffic Control, Navy (3198) ..................NAF/ATC ..........857-2740 Alcohol/Drug Abuse Prevention & Treatment (ADAPT) (1050) ........................................................779MDOS/SGOHA ..........857-8950 Alcohol Info (Help Line) (1621) ................779MDOS ........981-4357 AMC Terminal (1245) ..................................89APS/TROP......981-1854 AMC Terminal Flight Info. Recording..........89APS/TROP......981-5851 American Red Cross (1609) ........................ARC ................857-7315 American Red Cross Emergency 24 hrs ....ARC ......1-877-272-7337 AFGE Local 1401 ........................................AFGE 1401 ........981-9697 AFGE Local 1092 ........................................AFGE 1092 ........981-1047 Andrews Action Line ..................................11 WG/CC ........981-5463 Andrews Command Post (1220) ................CP ..................981-5058 ANG, District of Columbia (1234) ..............201AS/CC ........857-6935 Area Defense Council (1398)......................AFLOA/ADC ......857-6624 Armory (1845) ............................................SFTRCA ............981-6669 AT/FP NCOIC (1845) ..................................11SFS/SPOF ......981-3731 AT/FP NCOIC (1845) ..................................11SFS/SPOF ......981-3682 Auto Hobby Shop (1236) ............................11FSS/SVRA ......981-3917

Barber Shop BX (1811) ..............................AAFES ....301-420-9874 Base Civil Engineer (3465)..........................11CES/CE ......981-7281 Base Civil Engineer (Svc Call) (3465) ........11CES/CE ......981-5151 Base COMSEC Account (1558)....................744CS/SCXC..981-7246 Base Career Assistance Advisor (1413)........11FSS/FSDP ......981-5676 Base Education & Training Section (1413)..11FSS/FSDE ......981-6377 Base Fire Chief (1287) ................................11CES/CEF ........981-4985 Base Fire Marshall (3465)............................11CES/CE..........981-7281 Base Radio Maintenance (1539)..................744CS/SCOTR ....981-5398 Base Taxi (AF Official) (1734) ....................11LRS/LGRO......981-5979 Base Telephone (Info) (1558)......................Base Operator ....981-1110 Base Tours (1535) ........................................11WG/PAC ........981-4429 Base Training Office (1413) ........................11FSS/FSDE ......981-5733 Base Veterinarian (1781) ............................11FSS/SVBV ......857-2084 BCE-Emergency Service Call (3465) ..........11CES/CEOSC ....981-5151 BCE-Energy Conservation Flight (3465) ....11CES/CEA........981-3022 BCE-EOD (3445)..........................................11CES/CED ......981-8240 BCE-Financial Management (3465) ............11CES/CERF ......981-3422 BCE-Housing Maintenance (24Hrs.) (4688) 11CES ......301-599-1414 BCE-Housing Relocation (1190)..................11CES/CEH ......981-5165 BCE-Housing Maintenance (4798) 11CES/CEH ............301-599-1418 BCE-Material Control (3448) ......................11CES/CEOR ....981-7406 BCE-Operations Branch (3465) ..................11CES/CEO ........981-7416 BCE-Real Estate (3465) ................................11CES/CEAO......981-3451 BCE-Resources Flight Chief (3465) ............11CES/CER........981-6391 BCE-Vehicle Control (3446) ........................11CES/CEOM ....981-5071 BCE-WIMS Office (3465) ............................11CES/CERW ....981-6394 Beauty Shop (BX) (1811) ............................AAFES ......301-735-1988 Billeting, Marine Corps (1384) ....................CBQ ......857-2750/2777 Billeting, Navy (BOQ) (1384) ......................CBQ ......857-2777/2750 Biometrics (1050)........................................779MDSS/SGSR ..857-8926 Board for Correction of Military Records (1535) ....................................................................SAF..................857-3502 Boeing Company Rep. (5016) ...........................................857-4792 Boeing Company (1752) ....................................................981-5709 Bowling Center Officer (1672) ..................11FSS/SVBB ......981-3335 Bowling Center Paging Only (1672) ..........11FSS/SVBB ......981-3335 Branch Health Clinic NAF Washington ..............................857-2850 BX-Administration (1632)............................AAFES ......301-568-2222 BX-Auto Pride (1568) ..................................AAFES ......301-568-2320 BX-Barber Shop, Shopping Center ..............AAFES ......301-420-9874 BX-Burger King............................................AAFES ......301-736-4864 BX-Cafeteria,Air Terminal (1245) ................AAFES ......301-568-2357 BX-Car Care Center (1568) ........................AAFES ......301-568-2320 BX-Car Rental (1245) ..................................AAFES ......301-967-0240 BX-Cleaners (1683) ....................................AAFES ......301-568-7492 BX-Cleaners (By Flight Line) ......................AAFES ......301-736-4255

Joint Base Andrews Base Guide • 2012

B-D Alphabetical BX-Exchange (E-Wing) ................................AAFES ......301-735-1005 BX-Flower Shop (1811) ..............................AAFES ......301-420-0892 BX-Food Court (1811) ................................AAFES ......301-568-0180 BX-Four Seasons (1805) ..............................AAFES ......301-735-4050 BX-General Manager (1632) ........................AAFES ......301-568-2222 BX-Jewelry-Watch Repair (1811) ................AAFES ......301-568-8844 BX-Military Clothing Sales Store (1683)......AAFES ..............857-5665 BX-Main Store (1811) ..................................AAFES ......301-568-1500 BX-Optical Shop (1811) ..............................AAFES ......301-735-3132 BX-Service Station (1685) ..........................AAFES ......301-735-0868 BX-Shoppette (East) ....................................AAFES ......301-736-4202 BX-Tailor (1683) ..........................................AAFES ......301-568-7492 BX-Theater Recording (1674) ....................AAFES ......301-981-1441 BX-Watch Repair (1811)..............................AAFES ......301-568-8844

C Cable TV Service (1558)..............................744CS/SCX........981-7707 Cafeteria, Golf Course (4442) ....................11FSS/SVBG ......981-2943 Car Rental (1245) ........................................AAFES ......301-967-0240 Casualty Assistance (1191) ..........................11FSS/FSCAR ....981-9362 Casualty Assistance (3198) ..........................NAF ................857-2786 CATM & Armory NCOIC (2495) ................11SFS/S4C ........981-9755 Cendant Mobility ........................................NA............800-509-7999 Centralized Network Control Station ........89CS/SCOR ......981-3109 Central Michigan University (1413)............11FSS/FSDE ......981-3715 Chapel 1 (1345) ..........................................11WG/HC ........981-2111 Chapel 2 (3715) ..........................................11WG/HC ........981-0501 Chapel 3 (1679) ..........................................11WG/HC ........981-3384 Chapel, Hospital (1050) ..............................11WG/HC ........857-4943 Chief Librarian (1642) ................................11FSS/SVMG ......981-1637 Chief, Presidential Acft. (1281) ....................11SFS/S3F ........981-6888 Chief, Security Police (1845) ......................11SFS/CC ..........981-2005 Chief, Unaccompanied Housing..................11CES/CEH ......981-4479 Child Development Center 1 (4575) ..........11FSS/SVYC ......981-3035 Child Development Center 2 (4783) ..........11FSS/SVYC ......981-3323 Circulation Desk (1642)..............................11FSS/SVMG ......981-6454 Civil Air Patrol Liaison USAF........................CAP ................857-6229 Civil Air Patrol - Andrews Comp..................USAF CAP ........857-4010 Civil Engineer (SEE BCE) ............................11CES/CE..........981-7281 Civil Engineering Sq. (AFRES) ....................459CES ............857-4800 Civil Engineers (DCANG) (3213)................113CES/CE ........857-7167 Civilian Appellate Review office ................SAF..................857-3144 Claims Office (1535) ..................................11WG/JAD ........981-0201 Club, the Club at Andrews (1889) 11FSS/SVBC............301-568-3100 Club,The Club at Andrews Manager (1889)11FSS/SVBC301-568-3100 Club,The Courses at Andrews (1442) ........11FSS/SVBG ......981-4405 Club,The Courses at Andrews Cafeteria (1442) ....................................................................11FSS/SVBG ......981-2943

Courses,The Courses at Andrews Manager (1442) ....................................................................11FSS/SVBG ......981-4404 Courses, Pro Shop (1442) ..........................11FSS/SVBG.......981-5010 Courses,Tee Times (1442) ..........................11FSS/SVBG ......981-6300 CNCS Maintenance (1558)..........................89CS/SCMA ......981-2363 Combat Arms (2495) ..................................11SFS/S4C ........981-9755 ................................................................................................/9730 Combat Communications Sq. (3236) ..........231CCSQ/CC ....857-2312 Command Post (3029) ..............................113OG/CP ........857-6743 Command Post (3613) ................................459AW/CP ........857-5556 Command Post (3500) ................................ANGRC/CP........981-6001 Commercial Comm., Billing (1558) ............744CS/SCXC......981-7707 Commercial Telephone Service (1558) ......744CS/SCXC......981-7707 Commissary, Bakery (1684) ........................DECA ..............857-9704 Commissary (1684) ....................................DECA ..............857-6512 Communications Help Desk ......................Help Desk ........981-2300 Communications Operators (1658) ..........1AS/CCAK ........981-3842 Communications Operations (3236) ..........231CBCS/DO ....857-2322 Communications, Navy (3198)....................NAF/ADMIN ......857-9203 Comptroller (1535) ....................................11WG/FM ........981-5736 Comptroller (3086) ....................................NAF ................857-6578 Computer Operations, Navy (3086)............NAF ................857-5296 Computer Security COMPUSEC (1558)......844CS/SCPI ......981-9335 COMSEC Account (3236) ............................231CBCS/DOM ..857-2322 Control Tower (1216)..................................FAA ................857-4768 Crash Landing (1220)..................................11OSS/OSA........981-3411 Crash Rescue (1287) ..................................11CES/CEF ........981-4985 Credit Union AFCU ......................................................301-702-5500 Community Police (1845) ..........................11SFS/S5SLL ......981-8573 Crime Prevention NCO (1840) ..................11SFS/SFOOC ....981-2004 Crime Stop (1845) ......................................11SFS ..............981-2677 CSIR/GEO Base (1558)................................744/CS/SCX ......981-2312 Current Operations (1240) ........................89OSS/OSO ......981-5712 Customer Service/Photo/Video ..................11WG/PA..........981-5776 Customer Service, MPF (1535)....................11FSS/DPMPS ....981-2276 Customer Service, (1535)............................11CPTS/FMFC....981-5505 Customs (1245) ..........................................USCS................981-2791

D Data Quality and Analysis (1050) ................779MDSS/SGSR ..857-2476 Davidsonville Transmitter Site ....................89CS/SCMD ......981-5867 DCANG Locator ..........................................113WG/IM ........857-9748 DCANG........................................................201AS ..............857-6895 Defense Printing Office ..............................11CES ............981-2206 Dental Clinic,Air Force (1601)....................SGD ................857-2806 Dental Center, Navy Regional......................NAF/ANNEX ......857-2854 Dietitian Patent Services (1050)..................779MDSS/SGSD ..857-3155 Dining Hall 1 - Freedom Hall (1628) ..........11FSS/SVMF ......981-6516

Telephone Directory - visit www.andrews.af.mil for more information

Alphabetical D-F Dining Hall 2 - Liberty Hall (3763)..............11FSS/SVMF ....981-6548 Dining Hall - Navy (1676) ..........................NAF ................857-3620 Director, Medical Education & Training (1061) .....................................................................779AMDS/SGPX 857-8822 Disaster Preparedness Div (3056) ..............11CES/CEX........981-3026 Disbursing (3282)........................................NAF/PSAD ........857-3455 Discharge Review Board ............................SAF..................857-6033 Dispatch Operations (1734)........................11LRS/LGRV ......981-5979 Distinguished Visitor Lounge (1245) ..........11WG/CCP........981-2100 Distribution, Base (3351) ............................744CS/SCOKM ..981-7094 DOE, Site Representative (1794) ................DOE ................857-5260 DOE, Bechtel Nevada ..................................DOE/RSL-A ........857-3310 Dormitory, NCOIC/FMO/QAE ....................11CES/CEHD ....981-5507 Dorm Mgr (1600) ........................................11CES/CEHD ....981-3676 Dorm Mgr (1624 ........................................11CES/CEHD ....981-6648 Dorm Mgr (1631) ........................................11CES/CEHD ....981-5143 Dorm Mgr (1657) ........................................11CES/CEHD ....981-7308 Dorm Mgr (1656) ........................................11CES/CEHD ....981-5507 Drafting (3710). ..........................................11CES/CECE ......981-4302 Driver’s Records,Air Force (3382) ..............11LRS/LGRO......981-9145 Drug and Alcohol Prevention......................NAF ................857-4629 Drug Free Hotline ..............................................................420-2365 Drug testing Program (1223) ......................SGOHP ............857-8244 Dumpsters (3446) ......................................11CES/CEOE......981-2055 Duty Office, Navy (3198) ............................NAF ................857-4880 DV Transportation (1245) ..........................11WG/CCP. ......981-9500

E Education and Training Section, Base (1413) ....................................................................11FSS/FSDE ......981-6377 Education, Central Michigan Univ (1413) ..11FSS/FSDE ......981-3715 Education, Embry Riddle Aero Univ (1413) 11FSS/FSDE ......981-4098 Education, Prince Geo Comm College (1413) ....................................................................11FSS/FSDE ......981-5949 Education, Univ of MD Univ College (1413)11FSS/FSDE ......981-3123 Education,Webster University (1413) ........11FSS/FSDE 301-420-2256 Educational Testing (1413)..........................11FSS/FSDE ......981-6377 EG&G Inc.,Wash Aerial Measurement ........DOE ................857-5260 Egress Shop (3119)......................................113WG/LGMCG 857-2698 Embry Riddle Aeronautical University (1413) ....................................................................11FSS/FSDE ......981-4098 Emergency Aircraft Accident (1220) ..........89OSS/OSA........981-3411 ......................................................................................../3413/9442 Emergency - Ambulance ..............................779MDG....................911 Emergency - Chaplain/Duty Hours ............11AW/HC..........981-2111 Emergency - Civil Engineer (3465) ............11CES/CE..........981-5151 Emergency - Dental (After Hours) ..............779MDG/SGHE ..981-2158 Emergency - Poison/MD ..........................................1-800-492-2414

Emergency - Sabotage/Helping Hand (1845) ....................................................................11SFS/SPS ........981-4747 Employment, Civilian (Recording) ..............11FSS/MSCA ......981-5431 Enlisted Skills Training (1061) ....................779AMDS/SGPX 857-5755 Environmental Flight (1419) ......................11CES/CEV........981-9955 EPR/OPR (1535)..........................................11FSS/DPMPE ....981-5114 Equal Opportunity (1535) 11WG/EO ..................................981-6368 ERDA, Dept. of Energy (1794) ....................DOE ................857-5260 Evans Elementary School ............................................301-599-2480 Exchange (SEE BX) ......................................................301-568-1500 Explosive Ordnance Disp (3445)................11EOD ............981-8200

F FAA,AF Sector Field Ofc (1205)..................FAA ................857-4806 FAA,Air Traffic Facility (1216) ....................FAA ................857-4808 FAB Shop (3119) ........................................113WG/LGMF....857-4998 Famcamp (4520) ........................................11FSS/SVRO ......981-3279 Alternate ........................................................................981-9124 Family Child Care (4570) ............................11FSS/SVYD ......981-9975 Family Child Care (Summerfield Housing) 11FSS/SVYD301-808-7327 Family Housing (1190) ................................11CES/CEH ......981-5516 Family Housing Maint. Emergency 11CES/CEH ............301-599-1418 Family Readiness (1191) ............................11FSS/FSFR........981-7087 Airman & Family Readiness Ctr (1191) ......11FSS/FSFR........981-7087 Federal Credit Union (1682) ......................AFCU ........301-702-5500 Federal Investigative Services (1602 ..........FISD/OPM ........857-3054 Field Service Rep., Boeing (5016) ..............Boeing..............857-4792 Finance,AFRES (3755) ................................459AW/FMA ......857-4763 Financial Analysis (1535) ............................11CPTS/FMA ....981-2161 Finance Customer Service (1535) ..............11CPTS/FMFC....981-5505 Finance DCANG (3252) ..............................113WG/FM........857-4845 Fire/Base Phone 11CES/CEF ..............................911/301-981-9911 Fire/Commercial Phone/Housing ..............11CES/CEF 301-981-9911 Fire Dept., Chief (1287) ..............................11CES/CEF ........981-4985 Fire Dept., Extinguisher Maint (3464) ........11CES/CEFP ......981-6977 Fire Dept., Prevention (3464)......................11CES/CEFP ......981-6977 Fire Dept., Station 1 (1287) ........................11CES/CEFO ......981-4985 Fire Dept., Station 2 (3464) ........................11CES/CEFO......981-6591 Firing Range, Small Arms (2495) ................11SFS/S4C ........981-9755 First Term Airmen Center (1413) ................11FSS/FSDP ......981-0029 Fisher House (1076)....................................11FSS ..............981-1240 Fisher House (1076)....................................11FSS ..............981-1243 Fitness Center EAST (3705) ........................11FSS/SVMP ......981-1610 Fitness Center WEST (1444)........................11FSS/SVMP ......981-7101 Fleet Management (3320) ..........................11LRS/LGRVM....981-5358 Fleet Dispatch (1900)..................................89APS/TROO ....981-2666 Fleet Supply (1900) ....................................89APS/TROSF ....981-5522 Flight Attendant (1658) ..............................1AS/CCAS ........981-6955

Joint Base Andrews Base Guide • 2012

F-L Alphabetical Flight Attendant, Chief (1658) ....................1AS/DO ............981-3836 Flight Commander (1042) ..........................SGOC ............857-8098 Flight Commander (1050) ..........................779MDSS/SGSD ..857-3154 Flight Commander (1050) ..........................779MDSS/SGSR ..857-8766 Flight Engineers (1280) ..............................89MXG/DOO ....981-5835 Flight, Incoming, Navy (3198) ....................NAF ................857-2740 Flight Information (1245) ..........................89APS/TROP......981-1854 Flight Kitchen (1201)..................................11FSS/SVMF ......981-3543 Flight Kitchen Manager (1201) ..................11FSS/SVMF ......981-7401 Flight Line Constable (1845) ......................11SFS/S5SP........981-1943 Flight Line Protocol Operations (1245)......11WG/CCP........981-2100 Flight Medicine Flight ................................SGPF................857-5282 Flight Missions Control (1914) ..................1HS/DOR ..........981-5131 Flight Safety (1223) ....................................SE....................981-5806 Flight Scheduling, DCANG (1234) ..............201AS/DOC ......857-5004 Flight Superintendent, Pediatrics (1058) ....SGOPP ............857-2723 Flying Security Chief (1220) ......................11SFS/S3F ........981-6888 Flying Security Scheduler (1281) ................11SFS/S3F ........981-6888 Food Services Navy (1676) ........................NAF/SUPPLY......857-3620 Four Seasons Store (1805) ..........................AAFES ......301-735-4050 Framing and Engraving (1235)....................11FSS/SVRA ......981-2697 Fraud,Waste & Abuse ................................11AW/IG ..........612-6350 Freedom Hall (1628) ..................................11FSS ..............981-6516 Freedom of Info. /Privacy (1535)................11FSS/IMD ........981-5007 Fuels Manager (5014)..................................TWSF ..............981-5689 Fuels Operations Superintendent (5014) ..TWSFO ............981-5688 Fuels Administration (5014) ........................TWSFA ............981-6142 Fuels Accounting (5014) ............................TWSFAA ..........981-5683 Fuels Support & Training (5014) ................TWSFT ............981-5688 Fuels Hydrants (5023) ................................TWSFOH ..........981-5023 Fuels Compliance & Environmental (5014) TWSFI ............981-5681 Fuels Preventative Maintenance (5014)......TWSFOM ..........981-2407 Full Service Moving Project (1535) ............NA ........1-800 509-7999

G Galley, Navy (1676) ....................................NAF ................857-3620 Gate, Main (1865)........................................11SFS/S3 ..........981-6622 Gate, North (3681) ......................................11SFS/S3 ..........981-4092 Gate,Virginia Ave. (4503) ............................11SFS/S3 ..........981-7496 Gate,West (1564) ........................................11SFS/S3 ..........981-2615 Gateway Inn ................................................11SFS/SVM ........981-4614 Gold Team (Primary care) ..........................SGOPP ............857-6823 Golf Course Starter Shack (4442) ..............11FSS/SVBG ......981-6300 Government Drivers Licensing (3382) ......11LRS/LGRO......981-9145 Government Network Operations Center (1558) ....................................................................89CS/SCOV ......981-6624 Ground Base Radio (1539)..........................744CS/SCOTR ....981-5398 Ground Safety Manager (1223) ..................SEG ................981-6672

Ground Safety (1223) ..................................SEG ................981-5585 Gym (West) (1444)......................................11FSS/SVMP ......981-7101 Gym (East) (3705) ......................................11FSS/SVMP ......981-1610

H Helicopter Sq. (Duty Hrs.) (1914) ..............1HS/DORC ........981-5131 Helicopter Sq. (Duty Hrs.) (1914) ..............1HS/CC ............981-4829 Help Desk/Communications Focal Point (1558) ....................................................................744CS/SCBTO ....981-2300 Help Desk/779MDG (1050) ........................779MDSS ..........857-6755 Helping Hand (Alert Reporting (1281) ......11SFS/S3 ..........981-4747 History Office, Base (1419) ........................89AW/HO ........981-2829 Hold Baggage (Inbound) Ft. Belvoir............11LRS........703-806-4900 Hospital (See MGMC) ........................................................857-5911 Hospital (DCANG) (3252) ..........................113MDS/CC ......857-6657 Housing Referral, Off Base ..........................11CES/CEAC......981-5167 Housing, BOQ-VOQ (1375) ........................11SVS/SVML ......981-4614 Housing, Summerfield 11CES/CEAC ..........................301-808-7300 Hush House (3001) ....................................113WG/LGMP....857-4851

I Image Photo (BX) ........................................................301-568-2289 Incentive Awards, Civilian (1535) ..............11FSS/DPCE ......981-4353 Industrial Safety (1223) ..............................SEG ................981-6672 In-flight Kitchen (1201) ..............................11FSS/SVMF ......981-3543 In-flight Kitchen, Storeroom (1201)............11FSS/SVMF ......981-7401 Information, Base Operator (1558) ............Base Operator ....981-1110 Information Tickets & Tours........................11FSS/SVRO ......981-4413 Inspection Section-Housing (11779 Hall Ct.) ....................................................................11CES/CEH ......981-1738 Installation Security NCOIC ........................11SFS/S5S ........981-0094 Intelligence, 89th Airlift Wing (1658)..........89OG/OGI ........981-3211 Investigations NCOIC (1845)......................11SFS/S3SI ........981-5656

J Judge Advocate, Staff (1535) ......................11W/JA ............981-7331 Judiciary-Area Def. Counsel (1389) ............AFLOA/ADC ......857-6624

K K-9 Military Kennels (4919) ............316SFS/S3K ........981-5212/4350

L Laboratory, Photo (3282) ............................NAF ................857-2552

Telephone Directory - visit www.andrews.af.mil for more information

Alphabetical L-O Law Enforcement/Desk Serg. (1845) ..........11SFS/CSC ........981-2001 Legal Assistance,AF (1535)..........................11WG/JA ..........981-2042 Legal Assistance, Navy (3198) ....................NAF ................857-2778 Legal Office, Claims (1535) ........................11WG/JAD ........981-2018 Liaison Office, CAP (11602) ........................USAF CAP MELR 857-6229 Liberty Hall (3763) ......................................11FSS ..............981-6548 Library (1642)..............................................11FSS/FSDL ......981-6454 Life Support (1931) ....................................1AS/DOL ..........981-5485 Linen Exchange, Base (1602) ......................11FSS ..............981-3089 Locator,AF Civilian Personnel (1539) ........Base Operator ....981-1110 Locator,AF Military Personnel (1539) ........Base Operator ....981-1110 Locator,AFRES (3755) ................................459MSS/DPMSC..857-3843 Locator, Navy Personnel (3282) ..................NAF ................857-5845 Lodging, Reservations (1375)......................11FSS/SVML ......981-4614 Lodging, Group Reservations (1375) 11FSS/SVML......981-9547/9668 Lodging,Administration (1375) ..................11FSS/SVML ......981-5411 Lost and Found Baggage (1245)..................89APS/TROP......981-3554 Lost, Found & Abandoned Property............11SFS/CSC ........981-2001

M Maintenance - Family Housing (4798) 11CES/CEH ......301-599-1418 Maintenance - Family Housing (Summerfield) 11CES/CEH 301-324-7312 Marksmanship Training Section (2495) ......11SFS/SF4C ......981-9755 Material Control/Supply (3222) ..................231CBCS ..........857-4019 Medical, CHCS (1052) ................................SGSI ................857-6755 Medical, CIS System Administrator (1052) ..SGSI ................857-6755 Medical, Communications (1052) ..............SGSIC ..............857-4944 Medical, Computer Maintenance/Help Desk (1052) ....................................................................SGSI ................857-6755 Medical Computer Operations (1049)........779MDSS/SGSI ..857-6755 Medical, Resource Management/Deputy Flight Commander (1050) ....................................................................SGSID ..............857-2476 Medical, Documentation (1054) ................SGSI ................857-3877 Medical Enlisted Specialty Training (1061) SGATT ..............857-7340 Medical, Flight Commander, Info Management (1052) ....................................................................SGSI ................857-8160 Medical, Gold Team (Primary Care Manager) SGOPP ............857-6823 Medical, Inpatient Records (1050)..............SGSTP ..............857-4626 Medical Library (1053)................................SGATL............857-2354 Medical, Manpower (1050) ........................SGSRM ............857-8489 Medical, Navy (3282) NAF/BR ....................CL ..................857-2850 Medical, Network Engineering (1052)........SGSIE ..............857-6755 Medical, Records Release (1050) ................779MDSS/SGST ..857-8397 Medical Resource Mgt. (3188) ....................NAF/BR CL ........857-2850 Medical Supply, Navy (3188) ......................NAF/BR CL ........857-4811 Medical,TDY (1050)....................................SGSR................857-3311 Medical,Third Party Collections (1050)......SGSRC..............857-4905 Medical,Training Information Management (1050)SGSIT ..............857-7044

Medical,Tricare Director (1050) ................SGST................857-8172 Medical,Tricare Enrollment (1050) ............SGST................857-2400 Medical,Tricare, Prime Appointments (1050) SGST ..1-888-999-1212 Medical, Ultrasound/Radiology (1050)........779MDSS/SGSX ..857-2085 Military Pay (1535) ......................................11CPTS/FM ......981-5505 Military Pay, Navy (3282) ............................NAF ................857-3455 Military Personnel Flight (MPF) ..................11FSS/DPM........981-4407 Mission Control (1914) ..............................1HS/DOO ........981-5131 Mission Operations Chief (1220)................89OSS/OSOF......981-2640 Mission Support Sq. (AFRES) (3755) ..........459MSS/CC ......857-4830 MPF-Commander (1414) ............................11FSS/DPM........981-4407 MPF-Information Management....................11FSS/DPMZ......981-4407 MPF-Classification/Retraining (1414)..........11FSS/DPMAE ....981-5157 MPF-Customer Service (1414) ....................11FSS/DPMPS 981-2276/7 MPF-Employment’s (1414) ..........................11FSS/DPMAE ....981-5012 MPF-In Processing (1414) ..........................11FSS/DPMAE ....981-5012 MPF-Manning/INTRO (1414) ......................11FSS/DPMAE ....981-5012 MPF-EPR/OPR (1414) ..................................11FSS/DPMAE ....981-5094 MPF-Outbound Assignments (1414) ..........11FSS/DPMARO..981-4377 MPF-Passports (1414) ..................................11FSS/DPMARO..981-4377 MPF-Personnel Readiness (1414) ................11FSS/DPMX......981-5922 MPF-Personnel Systems (1414) ..................11FSS/DPMD ....981-7834 MPF-Promotions (1414) ..............................11FSS/DPMPE ....981-7218 MPF-Records (1414) ....................................11FSS/DPMPS ....981-2276 MPF-Reenlistment (1414)............................11FSS/DPMPE ....981-2538 MPF-Retirements (1414)..............................11FSS/DPMAR....981-3198 MPF-Separations (1414) ..............................11FSS/DPMAR....981-2020 MPF-Special Actions (1414) ........................11FSS/DPMPE ....981-1852 MPF-Superintendent (1414) ........................11FSS/DPM........981-4407 Mystic Star Net Station - GNOC (1558) ......89CS/SCOV ........981-241

N National Guard, DC (3252)..........................113WG/CC........857-2811 Naval Flight Information Group..................CNO/OP554N ....857-5745 Navy BOQ (1384)........................................NAF ................857-2777 Navy Chaplain (3198) ................................11WG/HC ........857-2779 Navy Civilian Personnel (3198) ..................NAF ................857-5705 Navy Recruiting (3282) ..............................NAF ................857-7111 Nurse Transition Program (1061)................779AMDS/SGPX 857-6062

O Office Depot................................................................301-568-2030 Officer Guest Quarters (1375)....................316SVS/SVML ....981-4614 Officer of the Day, Navy (3198) ..................NAF ................857-4880 Officers’ Club See ........................................AOC ................981-5091 Operations Branch (3465) ..........................11CES/CEO ......981-7416 Operations Officer (1280) ..........................1AS/DO ............981-4072

Joint Base Andrews Base Guide • 2012

O-R Alphabetical Operations Officer (1622) ..........................99AS/DO ..........981-7808 Operations Superintendent (1658) ............1AS/DO ............981-3882 Operations, Base (1220) ..............................89OSS/OSA........981-3411 ......................................................................................../3413/9442 Operations, DCANG (1234) ........................201AS ..............857-3046 Operations, Flt Info-Navy (3198) ................NAF/ATC ..........857-2740 Operations, Paging-Aircrew (1220) ............89OSS/OSA........981-3411 ......................................................................................../3413/9442 Operations, Staff NCO (1845) ....................11SFS/S3S ........981-4647 Operations/Training (1778) ........................USAPAT ............857-5040 Operator Records & Licensing (3320)........11LRS/LGRVO ....981-1182 Optical Shop (BX) (1811) ..........................AAFES ......301-735-3132 Orderly Room..............................................11SFS/CCS ........981-5492 Orderly Room..............................................1AS/CCEA ........981-3878 Orderly Room..............................................11FSS/CCQA......981-6662 Orderly Room..............................................11LRS/CSS ........981-6292 Orderly Room..............................................779MDG/CCQ....981-4802 Orderly Room..............................................11FSS/CCQ........981-9012 Orderly Room..............................................11CES/CCQ ......981-2467 Orderly Room..............................................99AS/CCEA ......981-7806 Outdoor Recreation (1235) ........................11FSS/SVRO ......981-4109 Out-Processing (1535) ................................11FSS/DPMAR....981-4377

P Paging-Passenger Terminal (1245) ..............89APS/TROP......981-1854 Pass and ID - Restricted Badges ..................11SFS/S5SV........981-2562 Passenger Terminal (AMC) (1245) ..............89APS/TROP......981-1854 Passenger Terminal, Navy (3198) ................NAF ................857-2744 Passports/Visa Office (1245) ......................89APS/TROPP ....981-6312 Personal Financial Management (1191)......FSFR ................981-7087 Personnel Div. NCOIC (1535) ....................11FSS/DPM........981-4407 Personnel, Navy PSD (3282) ......................NAF ................857-3457 Personnel Security (1845) ..........................11SFS/SFAP........981-2006 Personnel, DCANG ......................................113WG/DPM ....857-4012 Personnel,AFRES (3755) ............................459MPF/CC ......857-3275 Personnel, Casualty Assist. (1191) ..............11FSS/FSCAR ....981-9362 Personnel, Civilian Employment ................11FSS/DPCS ......857-5705 Personnel Council ......................................SAF..................857-5739 Personnel, Military Locator (1558)..............744CS/SCOKP....981-1110 Pharmacy, inpatient (1050) ........................779MDSS/SGSP ..857-5896 Pharmacy, Outpatient (1050) ......................779MDSS/SGSP ..857-4565 Pharmacy, Satellite (1683) ..........................779MDSS/SGSP ..857-8010 Physical Exams & Standards........................SGPFP ..............857-7255 Physiological Training (1045)......................779AMDS/SGPT..857-4655 Pilots C-9 (1280)..........................................1AS/CCAP ........981-2507 Pilot Scheduler (1658) ................................1AS/DOO..........981-5833 Plans Flight (1558) ......................................844CG/SCX ......981-4515 Plans Flight (1558) ......................................744CS/SCX........981-2009

Plans and Programs (1535) ........................11WG/XP..........981-9692 PMEL - TMDE DET1 (1735) ........................O-LA, LGMMD ....981-9417 PMEL Customer Support (1735) DET1 O-LA, LGMMD ..........981-9411 Pneudraulics Shop (3119) ..........................113WG/LGMCP..857-3509 Police Services NCO (1845)........................11SFS/S5SL ........981-5079 Polygraph (3285) ........................................PLG 33FIS ........857-6652 Pool, Patriot (Fox Den) (1889)....................11FSS/SVRO ......981-6738 Position Class/Data Mgt. (1535) ..................11FSS/DPCC ......981-3177 Post Office (Wing Bldg) (1535) ..................USPO ......301-568-2164/ ............................................................................1-800-275-8777 Post Office (Hospital) (1050)......................USPO ..............857-6947 Post Office Box Service Center (1668) ......11FSS/IMAP ......857-2560 Presidential Comm. Operators (5016) ........PAG/DOR ..202-757-4664 Presidential Flt. Engineers (5016) ..............PAG/DOF ..202-757-4659 Presidential Maintenance (5016) ................PLS/PLM ....202-757-4679 Presidential Pilot (5016)..............................PPO/CC ....202-757-4624 Presidential Stewards/Kitchen (5016) ........PPO/DOI ..202-757-4635 Presidential Security (1281) ........................11SFS/S3F ........981-6888 Primary Tech Ctrl. Facility (1558) ..............744CS/SCBT ......981-4187 Prince George Comm. College (1413) ........11FSS/FSDE ......981-5949 Print Shop (1522) ..............................................................857-5310 Printing Reproduction (1522) ....................DPSBO ............981-5310 Privacy Ofc/Freedom of Info (1535) ..........744CS/SCOKP....981-9933 Programs,Youth (4700) ..............................11FSS/SVYY ......981-5636 Promotions (1535) ......................................11FSS/DPMPE ....981-7218 Promotion Testing (1642)............................11FSS/FSDE ......981-5135 Protocol, Flight line (1245) ........................11WG/CCP........981-2100 Public Affairs,AFRES (3755) ........................459AW/PA ........857-6873 Public Affairs, Base (1535) ..........................11AW/PA ..........981-4424 Public Affairs, Navy (3198) ..........................NAF ................857-3749

Q Quality Management (1280) ......................1AS/CCQ ..........981-2545

R Radio Maintenance (3236) ..........................231CBCS/LGMG 857-2023 Radio, SITFAA (1558) ..................................89CS/SCORS ......981-2801 Readiness (3056) ........................................11CES/CEX........981-3026 Real Estate (3465) ......................................11CES/CEAQ......981-3451 Recorded Flight Info. (1245) ......................89APS/TROP......981-3527 Records Management (1535) ......................744CS/SCOKP....981-9933 Records,Airmen/Officer (1414)..................11FSS/DPMPS ....981-2556 Red Cross (1609) ........................................ARC ................857-6008 Recruiting, Navy (3086) ..............................NAF ................857-7111 Recruiting/Retention (3252) ......................DCANG/DPR ....857-2820 Release of Medical Information (1050) ......779MDSS/SGSTP 857-7577

Telephone Directory - visit www.andrews.af.mil for more information

Alphabetical R-S Religious Education Center (1633) ............11AW/HC..........981-6891

SF-Operations Staff NCO (1845) ................11SFS/S3S ........981-4647

Relocation Assistance (1191) ......................FSFR ................981-7087

SF-Operations Superintendent (1845) ........11SFS/S3 ..........981-2245

Representative, Boeing Co ..........................Boeing..............857-4792

SF-Operations NCOIC (1845)......................11SFS/S3 ..........981-2072

Reserve Services (3282)..............................NAF ................857-6113

SF-Physical Security NCO (1845) ................11SFS/S5SP........981-1943

Reserve Services Man Power (3282) ..........NAF ................857-3990

SF-Plans & Programs NCO (1845) ..............11SFS/S5SX ......981-4042

Resources Flight Chief (3465) ....................11CES/CER........981-8137

SF-Presidential A/C Security (1281) ............11SFS/S3F ........981-6888

Resource Management (1658) ....................1AS/DOS ..........981-3881

SF-Protective Services NCO (1281) ............11SFS/S3E ........981-2004

Resource Protection (1845) ........................11SFS/S5SR........981-1145

SF-Reports & Analysis (1845) ......................11SFS/S5AR ......981-2008

Resources (3465) ........................................11CES/CER........981-3422

SF-Scheduler (1229) ....................................11SFS/S3ST........981-1485

Retiree Activities Office (1535)..........................................981-2726

SF-Section Commander (1845) ..................11SFS/CCQ........981-1975

Retirement/Separations (1535) ..................11FSS/DPMAR....981-2020

SF-Sensors NCO (1845) ..............................11SFS/S5SS ........981-2845

SF-Stan Eval NCOIC (1845) ........................11SFS/SFME ......981-2210 SF-Supply (3537)..................................11SFS/S4S........981-2711/3647

Sabotage/Helping Hand, Emergency ..........11SFS/SF ........981-4747

SF-Traffic Clerk (1845) ................................11SFS/S5AR ......981-7131

Safety (1280) ..............................................1AS/CCSE..........981-3753

SF-Training NCOIC (1229) ..........................11SFS/S3ST........981-5402

Safety, Base (1535) ......................................SE....................981-5585

SF-Unit Administration (1845) ....................11SFS/CCQ........981-5492

Safety, Chief (1535)......................................SE....................981-5808

Visitor Control Center (1840) ....................11SFS/S5SV........981-2562

SAM PAX (1245) ..........................................1AS/CCSE..........857-3575

Shoppette-24hr (1805) ................................AAFES ......301-735-4050

SATO, Official Travel (1535) ........................SATO ..............981-5362

Shoppette, East ............................................AAFES ......301-736-4202

SATO, Personal Travel (1535) ......................SATO ........301-817-2901

Small Arms Range (2495) ............................11SFS/S4C ........981-9755

School Age Programs (4700) ......................11FSS/SVYY ......981-6336

Snow Control (1220) ..................................11CES/CEOM ....981-9922

School’s Liaison (1191) ..............................11FSS/FSFR........981-0057

Snow Removal (5026) ................................11CES/CEOH ....981-2129

Security (1914)............................................1HS/DOX ..........981-6156

Sons Quality Food (1638) ..........................11FSS/SVMF ......981-5303

Security Control (1281) ..............................11SFS/CSC ........981-7222

Southern Illinois Univ. (1413) ....................11FSS/MSE ........420-0757

Security Investigation (1845) ......................11SFS/S3SI ........981-5656

Space Available Info. (1245) ........................89APS/TROP......981-1854

Security Manager (1398) ............................NAF ................857-4938

Special Security Rep, 89th Airlift Wing (1658) 89OG/OGI ........981-3275

Security Police, Crime Stop (1845) ............11SFS/S3 ..........981-8573

Sports Page (1442) ......................................11FSS/SVMR ......981-4638

Security Police, Desk Sergeant ....................11SFS/S3 ..........981-2001

Sq, 1st Helicopter (1914) ............................1HS/CC ............981-4829

Security Police, Emergency (1845) ............11SFS/S3 ..........981-2001

Sq, 1st Airlift (1754) ....................................1AS/CC ............981-3828

Security, Special Air Missions ......................11SFS/S3F ........981-6888

Sq, 89th Aerial Port (1245) ..........................89APS/CC ........981-3522

Security Manager (1845) ............................11SFS/SM ..........981-4029

Sq, 11th Civil Engineering (3465) ..............11CES/CE..........981-7281

Service Station, Gas-n-Go (1685) ................................301-735-0868

Sq, 744th Communications (1558) ............744CS/CC ........981-6881

Service Station,Auto Pride (3586) ..............................301-568-2320

Sq, 11th Comptroller (1535) ......................11CPTS/CC ......981-5736

SF-Armory (1845) ........................................11SFS/S4A ........981-6669

Sq, 11th Security Police (1845) ..................11SFS/CC ..........981-2005

SF-Supply (3537) ........................................11SFS/S4 ..........981-2711

Sq, 11th Logistics Readiness (3320) ............11LRS/CC..........981-2611

SF-Work Grp Mgr, Comm (1845) ................11SFS/CSS ........981-4030

Sq, 99th Airlift (1622) ..................................99AS/CC ..........981-7806

SFS/CC Secretary ........................................11SFS/CCA ........981-2455

Sq, 113th Maintenance (3119) ....................113MXS/CC ......857-2785

SF-Education & Training Mgr. (1229) ..........11SFS/S3ST........981-4788

Sq, 121st Fighter (3029) ..............................121FS/CC..........857-7181

SF-Facility Management (1845) ..................11SFS/S3SFM ....981-2234

Sq, 231st Combat Comm. (3236) ................231CBCS/CC......857-2312

SF-First Sergeant (1845) ..............................11SFS/CCF ........981-1976

Sq, 459th Mission Support (3755) ..............459MSS/CC ......857-3275

SF-Traffic Clerk (1845) ................................11SFS/S5AR ......981-7131

Sq, 756th Airlift (3613) ................................756AS/CC ........857-5596

SF-Info/Personnel Security (1845) ..............11SFS/S5AP ......981-2006

Sq, 89th Communications (1558) ..............89CS/CC ..........981-3601

SF-Manager (1845) ......................................11SFS/SFM ........981-2060

Sq, 89 OSS Commander (1240) ..................CC ..................981-5804

SF-Mobility (3537)................................11SFS/S4M ......981-2711/3647

Staff Judge Advocate (1535) ........................11WG/JA ..........981-7331

SF-Operations Officer (1845) ......................11SFS/S3 ..........981-4942

Stan. Eval. (1240) ........................................89OG/OGV ......981-3625 Standardization (1658) ................................1AS/DOV ..........981-3864

Joint Base Andrews Base Guide • 2012

S-Y Alphabetical Straight Talk Line (1535) ............................11AW/PAI ........981-2273

Alternate ..........................................................................857-5040

Summerfield Community Activities Ctr.......89FSS/SVMR301-324-5515 Supply, Navy (3086) ....................................NAF ................857-3726

Supply, Chief (3212) ....................................113WG/LGS ......857-7085 Survivor Benefits (1191) ............................11FSS/FSCAR ....981-9362 Swimming Pool, Patriot (Fox Den) ............11FSS/SVBN ......981-6738 Swimming Pool, Gateway (AOC) ................11FSS/SVBO ........81-2992

VAQ Reservations (1375) ............................11FSS/SVML ......981-4614 Vehicle Maint. (3227) ..................................231CBCS ..........857-4050 Vehicle Maint.Allied Trades (3320) ............11LRS/LGRV ......981-3367 Vehicle Management & Analysis (3320)......11LRS/LGRV ......981-5345

T Tailor-BX (1683) ..........................................AAFES ......301-568-7492 Taxi, Base (1734) ........................................11LRS/LGRO......981-5979 Taxi,Aircrew (1734) ....................................11LRS/LGRO......981-5458 Tech. Control, DCANG (3236) ..............231/CCSQ/DON........857-2022 Tech. Representative ..................................Boeing ..........857-4792 Telephone Operations (1558) ..............Base Operators981-4609/6534 Temporary Living Quarters (1375) ............11FSS/SVML ......981-4614 Test Cell (3000) ..........................................113WG/LGM ....857-4403 Testing, Military (1642) ..............................11FSS/FSDE ......981-5135 Theater Recording (1418) ..........................AAFES ......301-981-1441 Thomas W.Anthony Chapter-Air Force Assoc (1223) ........857-1018 Thrift Shop (3612)................................11FSS/SVMW ....301-735-3533 Tickets & Tours (1235)................................11FSS/SVRO ......981-4413

Vehicle Maint. Base (5026) ..........................11LRS/LGRV ......981-3086 Vehicle Maint. Customer Svc. (3320) ..........11LRS/LGRV ......981-6442 Vehicle Maint. General Purpose (3320) ......11LRS/LGRV ......981-2610 Vehicle Operations (1734) ..........................11LRS/LGRO......981-5979 Vehicle Maint. Spec. Purpose (3354) ..........11LRS/LGRV ......981-4554 Vehicle Maint. OIC (3355) ..........................11LRS/LGRV ......981-5043 Vehicle Maint. Superintendent (3320) ........11LRS/LGRV ......981-1386 Vehicle Maint. Manager (3355) ..................11LRS/LGRV ......981-0548 Vehicle, Material Control (3320) ................11LRS/LGRV ......981-3466 Vice Commander,ANGRC (3500) ..............ANGRC/CV ......836-8001 Visiting Airmen’s Quarters (1629) ..............11FSS/SVML ......981-4614 Visitor’s Control Center (1840) ..................11SFS/S5SV........981-2562 VR-48 Maintenance (3188)..........................VR-48 ..............857-9561 VR-48 Operations (3188) ............................VR-48 ..............857-9568

Tire Shop (3320) ........................................11LRS/LGRV ......981-9712

TMDE - PMEL (1735) ............................DET1 O-LA, LGMMD ..981-9417 TMDE Laboratory (1735)......................DET1 O-LA, LGMMD ..981-1881 TMF, Freight Office (3066) ..........................11LRS/LGRT ......981-4446 TMF, Packaging and Crating (3066) ............11LRS/LGRT ......981-4592 Training, DCANG (3236) ............................231CBCS/IMT ....857-2312 Training Manager (3465) ............................11CES/CET........981-0796 Training Manager (1658) ............................89MXG/CCT......981-1285 Training, Navy (3282) ..................................NAF ................857-5592 Transition Assistance (1191) ......................11FSS/FSFR........981-7087 Transmitter Site, Davidsonville ....................89CS/SCMD ......981-5867 Transportation,Aircrew Taxi (1734)............11LRS/LGRO......981-5458 Transportation Div, Navy (3608) ................NAF ................857-4371 Transportation Training (3382) ..................11LRS/LGRO......981-5980

Weather Flt CC DCANG (3212) ..................121WF/CC ........857-6679 Weather, Flight Commander (1220)............89OSS/OSW ......981-2629 Weather Operations 24hr (1220)................89OSS/OSW ......981-2840 Weather, Flight Superintendent (1220) ......89OSS/OSW ......981-4619 Weather, Presidential Support (1220) ........89OSS/OSWP ....981-4605 Weather, Navy (3198) ..................................NAF/WE ..........857-2782 Webster University (1413) ..........................11FSS/FSDE301/420-2256 West Fitness Center (1444) ........................11FSS/SVMP ......981-7101 WG, 89th Airlift (AMC) ................................89AW/CC..........981-5702 WG, 113thDCANG (3252) ..........................113WG/CC........857-2811 WG, 459th Airlift Wing (AFRC) (3755)........459AW/CC ........857-4294

Travel Pay (1535) ........................................11CPTS/FMFC....981-5505

Y U

Youth Programs (4700) ..............................316SVS/SVYY ....981-5636

U-Drive /We Drive Dispatcher (1734) ........11LRS/LGRO......981-4661 Univ of Maryland Univ College (1413) ......11FSS/FSDE ......981-3123 USAF CAP MELR (1602) ..............................USAF CAP/CC ....857-6229 USAF Special Inv.Academy (1413)..............USAFSIA ..........857-6196 USAPAT,Army Priority Air Transport (1778) ......................857-7885

Telephone Directory - visit www.andrews.af.mil for more information

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Animal Hospitals . . . . . . . . . . . . . . . . .1 Apartments . . . . . . . . . . . . . . . . . . .1-4 Art Galleries . . . . . . . . . . . . . . . . . . . .5 Assisted Living . . . . . . . . . . . . . . . . . .5 Auto Body Repairing & Painting . . . . .5 Auto Dealers . . . . . . . . . . . . . . . . . .6-7 Auto Parts & Supplies - Used . . . . . . .7 Auto Repair Service . . . . . . . . . . . . .7-8 Bakers - Retail . . . . . . . . . . . . . . . . . .8 Banks . . . . . . . . . . . . . . . . . . . . . . . . .8 Cable Television . . . . . . . . . . . . . . . . .8 Car Pool Services . . . . . . . . . . . . . . . .8 Churches . . . . . . . . . . . . . . . . . . . . .8-9 Colleges & Universities . . . . . . . . . . . .9 Conference Centers . . . . . . . . . . . . . .9 Credit Unions . . . . . . . . . . . . . . . .10-11 Dentists - General . . . . . . . . . . . .11-14 Dentists - Orthodontics . . . . . . . . . . .14 Farm Markets . . . . . . . . . . . . . . . . . .14 Financial Service / Planning . . . . . . .14 Florists . . . . . . . . . . . . . . . . . . . . . . .14 Hospitals / Clinics . . . . . . . . . . . .14-16 Hotels / Motels . . . . . . . . . . . . . . .17-18 Housing . . . . . . . . . . . . . . . . . . . . . . .18 Insurance . . . . . . . . . . . . . . . . . . .18-19 Internet Service . . . . . . . . . . . . . . . . .19 Investments . . . . . . . . . . . . . . . . . . . .19 Long Term Care . . . . . . . . . . . . . . . .19 Lounges . . . . . . . . . . . . . . . . . . . . . .19 Musical Instrument - Rentals . . . . . .19 Opticians . . . . . . . . . . . . . . . . . . . . . .19 Parks . . . . . . . . . . . . . . . . . . . . . .19-20

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