Ordering Information NEW ACOUNTS ACCOUNTS MAY BE OPENED BY SPEAKING TO YOUR SALES OR CUSTOMER SERVICE REPRESENTATIVE.
TO PLACE AN ORDER AN ORDER SHOULD BE PLACED BY CALLING THE CUSTOMER SERVICE DEPARTMENT IN YOUR AREA. OUR CUSTOMER SERVICE DEPARTMENT WILL ANSWER YOUR QUESTIONS ABOUT PRODUCTS AND CLEARANCE ISSUES. YOU WILL BE NOTIFIED OF OUR STOCK STATUS AND ANY MONTHLY SPECIALS THAT ARE AVAILABLE. NEW YORK CITY TELEPHONE: (212) 838-9151/2 FAX: (212) 753-5381 EMAIL: NY@SHOPDDF.COM
WASHINGTON, D.C. AND OTHER U.S. BASED CONSULATES (202) 872-5200 (202) 872-1149 DC@SHOPDDF.COM
DELIVERY DELIVERY IS FREE WITHIN THE NEW YORK CITY AND WASHINGTON, D.C. METROPOLITAN AREA. DELIVERY IS FREE AS WELL FOR ALL OTHER U.S. BASED CONSULATES DURING REGULARLY SCHEDULED DELIVERIES. ANY SHORTAGES OR BREAKAGE MUST BE NOTED ON THE DELIVERY DOCUMENT AND SIGNED BY BOTH YOUR REPRESENTATIVE AND OUR DRIVER. ONCE DELIVERY IS COMPLETED AND SIGNED BY YOUR REPRESENTATIVE YOU WILL BE RESPONSIBLE FOR PAYMENT IN FULL. PRODUCTS THAT MUST BE EXCHANGED MUST BE CLEARED ON A NEW E-GOV FORM. ONLY MERCHANDISE THAT HAS BEEN CLEARED ON A E-GOV FORM BY THE U.S. DEPARTMENT OF STATE, OFFICE OF FOREIGN MISSIONS CAN BE DELIVERED. ORDERS WILL BE DELIVERED WITHIN 5 BUSINESS DAYS WITH THE APPROVED CLEARANCE IN NEW YORK AND WASHINGTON, D.C. ALL OTHER CITIES - CALL FOR DELIVERY SCHEDULE.
PAYMENT PAYMENT IS DUE WITHIN 30 DAYS OF DELIVERY. DISCOUNTS WILL BE FORFEITED AFTER 30 DAYS. PRICES ARE QUOTED IN US DOLLARS ($). PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. PAYMENTS CAN BE MADE BY CASH, CHECK, OR CREDIT CARD. VISA, MASTERCARD, AMERICAN EXPRESS, DINERS CLUB, JCB AND DISCOVER CARD ARE ACCEPTED. IN NEW YORK - ALL CASH PAYMENTS WILL BE ACCEPTED AT THE DIPLOMATIC DUTY FREE SHOPS OF NEW YORK LOCATED AT 866 SECOND AVENUE, 2ND FLOOR. IN WASHINGTON, D.C. – ALL CASH PAYMENTS WILL BE ACCEPTED AT THE DIPLOMATIC DUTY FREE SHOPS OF NEW YORK OFFICE LOCATED AT 2000 P STREET OFF DUPONT CIRCLE, SUITE 603. CASH PAYMENTS MAY ALSO BE ACCEPTED BY YOUR SALES REPRESENTATIVE New York City - 866 2nd Avenue, 2nd Floor (Btw 46th-47th) Tel. 212.838.9151(2) Fax. 212.753.5381
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Washington, DC - 2000 P Street, NW Suite 603 at Dupont Circle Tel. 202.872.5200 Fax. 202.872.1149
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