Consulting Older People Project - West Lothian

Promoting, Supporting and Developing West Lothian’s Voluntary Sector

201 3

Co n sul s u l tin ting Old de e r Pe o p l e Pro j e c t WE S T LOT H I AN

Contents Acknowledgements The Team Background Introduction Project Aims Project Objectives Summary Findings by Postcode List of Venues

2 3 3 4 5 5 6 9 47

For training methodology and an electronic version of this report visit www.vsgwl.org

Acknowledgements “Thank you to the people of West Lothian who volunteered as facilitators and to everyone who took part in this consultation.� graphics by

digital www.deltadigital.co.uk

Jim Gallacher, CEO Voluntary Sector Gateway West Lothian

The Team Lynsey Kyle Hugh Craig Tessa Lanni Ian Henderson Kevin Porter Anne Thomson Jessie Fyfe Wendy Swan Jemma Boyle Liam Woods Helen Kirk

Chelsea Pitman Kate Hadley-Boyd Eilidh Sayers Ruth Pratt Aaron Sayers Ciorstaidh Young Hazik Gilani Catriona Brand Zoe Stirling Steven Eddie

Participation Process Designer and Trainer Susan Guy, Scottish Participatory Initiatives

Background As the population of West Lothian’s older people grows so will the need and demand for resources.

The view of West Lothian’s

older people are of paramount importance to ensure that resources are directed appropriately to meet the identified need as voiced by the service users.

“...the population of West Lothian is predicted to rise by 5% by 2011, by 10% in 2017 and by 22% by 2031 when the projected population will be 202,114.”

West Lothian Council, 2009

Introduction Voluntary Sector Gateway West Lothian commissioned Scottish Participatory Initiatives to design and deliver a Participatory Appraisal Community Consultation training process in January 2013. This consultation training aimed to build upon a very successful Participatory Appraisal (PA) consultation project the previous year called Spring Forward and to achieve the new objectives for the Consulting Older People Project (COPP).

Twenty one local volunteers were recruited ranging in age between 16 and 75. They came together to review PA principles and to be trained in a PA process designed to achieve COPP consultation objectives.

Please see www.voluntarysectorgateway.org for a description of the training methodology and a downloadable version of the data.

The team worked throughout West Lothian meeting people aged 65+ where ever they could be found e.g. shops, day care centres, lunch clubs, coffee mornings, senior citizen clubs, churches, sheltered housing and care homes, shopping centres, neighbourhood networks and organisations that had an older client group. The survey was also made available online.

Project Aims The aim of this project was to gather the views and ideas of people age 65+ living in West Lothian to get a better understanding about what they like or don’t like about where they live and what they feel will help them to maintain their independence now and in the future.

Project Objectives •

•

To recruit and train local volunteers to

To utilise the result of the consultation

carry out the Participatory Appraisal

to inform the development of action

consultation

plans for reshaping care for older people

To increase the self confidence and skills

agenda

in the consultation team •

•

•

To ensure that the results are made

To try to gather the views and ideas of

available to commissioners, policy

2000 older people aged 65+ living in

makers and others with a remit to ensure

West Lothian

service delivery to older people meets their user needs.

•

To reach people living in each postcode area in West Lothian

Summary Two thousand people aged 65+ were asked what they thought about living in West Lothian now and what they felt would assist them to maintain their independence in the future. The team worked out and about in West Lothian and in 105 venues to reach as many people as possible over a 3 month period.

This map shows the number of participants by area.

6

Summary Data This chart shows the range of gender and ages that had their say 600 550 500 450 400 350 300 250 200 150 100 50 0 Age 60-65

Age 66-76

Age 77-87

Age 88+

This chart shows the range of scores people gave to indicate their satisfaction level of living in West Lothian 600 550 500 450

Overwhelmingly people gave a score indicating they like where they live. More important than their scores are their reasons for their scores and their ideas for maintaining and improving their quality of life.

400 350 300 250 200 150 100 50 0 0

1

2

3

4

5

6

7

8

9

10

7

Summary Findings What people aged 65+ said they like about living in West Lothian

What people said they do not like about living in West Lothian

The top five most recorded things people like about where they live: 1. Public Transport 2. Good Neighbours and Friendly Community 3. Parks, Countryside and Open Spaces 4. Amenities: Health Centres, Community Centres, Gyms, Shops 5. Quiet where I live now

The top five most recorded things people do not like about where they live: 1. Dog Fouling and Litter 2. Poor Public Transport Services, Info, Access, Costs and Links 3. Council Services e.g. frequency of grass cutting, state of paths, and roads poor 4. Lack of good local independent shops near where I live 5. Health Centre appointment system and waiting time to see GPs

People’s ideas for what will help them maintain their independence in the future The top five most recorded ideas for maintaining independence into the future and some details as to how where and what could be involved.

8

What

Where

How

Better, more responsive, affordable, accessible public transport

All over West Lothian

Bus companies respond to this survey and meet the needs of users

Better footpaths and cycle paths

Complete and maintain existing links, Bathgate, Livingston North make new links, escalator up to Bridge at All of West Lothian Livingston North. West Lothian Council and Scot Rail

Better Health Care facilities and systems

e.g. Kirknewton, Bathgate, Armadale, Broxburn, Knightsridge, Howden

More housing suitable for the Elderly

Near where I live now so I can maintain my More 1 and 2 bedroom bungalows network of friends, families, neighbours etc.

More good, local, independent shops

High Streets and near where I live

Quicker access to GPs, better and more gyms, pools, facilities and services for maintaining health nearer to where I live

Lower rates, better and affordable parking

Findings by Postcode The following is a record of the survey’s findings for each postcode. Coloured boxes used here match the following different page headers for each postcode.

Colours are also used in the tables to differentiate between “likes” , “dislikes” and “suggested improvements”.

9

EH27

What do you think about living here?

What people in this postcode do What would make people’s experience of living here better not like about living here. and would enable them to maintain their independence as they get older?

What people do not like about living in postcode EH27 More Activities Community Centre Health Centre Better Transport More Shops More Facilities Speakers at station (too loud) Police Patrols Vandals Road Maintenance Landscaping West Lothian Council Lack of small shops, i.e. butchers Dog fouling Lack of parking Reliability of bus service Nothing for children Too many HGV vehicles speeding Disabled parking blocked in Kaimes Crescent Speeding through village

10

Tally 1 1 5 9 8 2 1 2 3 1 1 1 1 3 1 9 1

What

Where

How

Tally

Stop vandalism

Village

Police Patrols

2

Better bus service

Kirknewton

Bus companies

3

Pot holes

Streets/roads

Council

1

Health centre

Kirknewton

NHS

2

More shops

All over

3

Bing

Winchburgh

1

Reliable transport

1

Can we operate Lothian Kirknewton buses in Kirknewton

1

Traffic control

All over

WLC

1

Dog fouling

All over

Council services

2

Disabled parking

Kaimes Crescent

WLC

1

Kirknewton

Roads Dept.

Speed bumps

1

Traffic speeding Mains Gas

1

Chemist

1

Supermarket

1

1 1

Who had a say by postcode

1 Age

Male

Female

60-65

2

4

66-76

11

10

77-87

2

2

88+

0

0

EH27

0

0

1

0

2

0

3

0

4

0

5

1

6

2

7

6

8

12

9

11

10

1

Score Frequency 0 = could not be worse 10 = could not be better

What people in this postcode like about living here and the number of times each like was recorded.

What people like about living in postcode EH27

Tally

Quiet

20

Accessible

1

Friendly

7

Transport Services

8

Hospital

2

Countryside

7

Shopping Good

9

Nice Area

9

Clean

2

Neighbours Good

5

Healthy living

1

Local space

1

Open space for dogs

1

Paths & walkways

1

Peaceful

2

Central

2

Rail Station

9

Facilities good for seniors

2

Park

33

Nice cemetery

1

Nice church in area

2

Good pub

2

Roads

1

Born here

1

Community Spirit good

2

Close to Edinburgh

1

Near shops at Livi

2

Bowling Club

1

River Almond

1

Rural

1

11

EH47

What do you think about living here?

What people do not like about living in post code EH47

Tally

What people in this postcode do not like about living here

Abuse of disabled spaces 1 Abuse of school grounds 1 Abusive neighbours Areas out with Livingston are suffering, due to shops in Livi Bad access for bin and large lorries Bad road up lane Bad tenants

1 1 1 1 1

Families hanging about street

1

Flooding

3

Get rid of bookies

1

Gritting

5

Having to travel to hospitals in town

1

Health centre need more 1 staff

1

Road maintenance

31

1

Secure play area for children

1

No notice board for village events

2

Shopping poor

43

No organised lunch clubs/activities

1

Slabs at Whitburn cross very slippy

1

Speeding cars

5

1

Stopped giving out programs at cinema

3

Surgery waiting times

7

1

No more houses

1

No nice area to walk

1

No night warden

Housing

2

No path way between Fauldhouse & Longridge

Immigrants

1

No police presence

4

Lack of bank

1

No police station

1

1

No public toilets

2

Tattoo place should be closed

1

No respite facilities

1

Teens loitering

2

No sheltered housing in village

1

The area

3

No swimming pool

1

The people

1

Noise levels

3

Things don’t get done

1

Time council take to finish a job

5

Too many off license premises

1

Town centre run down

1

Transport links

2

Bathgate nothing but charity shops

1

Lack of respect from youths

Better council services

1

Lack of shops in Fauldhouse

1

Better policing

7

Littering

25

Lonely

2 3

Blackburn cross is a mess 1

Rates too high for shopkeepers

No integration/activities

Blackburn needs own Secondary school

1

Broken glass

1

Lothian health board re. withdraw of services at St Johns

Buses

17

Lots of dog walkers

3

Busy roads

1

Main street

1

Care at home

1

Money cuts

1

Not being allowed to renovate exterior because four in a block private

1

Not enough info on health service

1

Not enough police meetings as used to be

2

Untidy gardens

3

Not enough walking paths between towns

1

Up to 2 hours by bus to Edinburgh

1

Not safe

1

Upgrade woodland trust 1 area for cyclists & walkers

Nothing for 16-60s

1

Nothing to do

3

Using path as motorbike track

1

Off road bikes

1

Vandalism

11

Wild rabbits

1

Youths drinking on the street

2

Cats

2

More council houses

2

Change of crossing from Glenburn to Glencoe

1

More/regular chiropody visits

1

Cigarette ends on street

1

Needs regeneration

1

Clearing of snow

4

Neglecting property

1

Neighbours

1

No bank in Blackburn

1

No café in community centre

2

Parking (very little/over driveways)

16

No café or pub to socialise

1

Path maintenance

28

Price to hire community wing

1

Rail bridge not good for disabled

1

Community centre too far from town centre

1

Crime

1

Cut backs within sheltered housing

1

Dog fouling

52

Drinking outside pubs

2

Drug & alcohol issues

13

Empty premises on main street

12

7

No direct bus to Glasgow 1 in Blackburn (East end) No facilities

6

No hardware shop

1

EH47 Who had a say by postcode

What people in this postcode like about living here What people like about living in postcode EH47

Tally

Attention to green areas

2

Beauty parlours

2

Being close to family Bin collections are good

Bowling

10

Good housing

7

Good neighbourhood

4

Good roads

1

Good schools/nurseries

2

Good shops

79

Green Areas

7

Happy

1

Hard working community

1

1

Health centre

20

Central (Transport Links)

24

Heartland

2

Central location

17

Hospital

6

Central to amenities

2

Improving the appearance of old buildings

1

Chiropodist

1

Church

2

Landscaping

2

Church elderly home visits

3

Library

2

Clean

9

Like everything about Fauldhouse

3

Community centre

15

Community spirit

49

Like Whitburn

Cycle path

4

Living in countryside

Disabled facilities

2

Doctors (home visits)

16

Entertainment

1 2 7

Male

Female

60-65

46

53

66-76

62

91

77-87

27

34

88+

3

13

No trouble

1

Own flat

10

Parking

1

Parking/ housing private parking

4

Parks

12

Peaceful/quiet

37

Policing

1

Post office

2

Pubs

3

Railway close by

2

Reduced single person tax

2

Residential home in village

1

Restaurants

1

Rural

1

Safe neighbourhood

4

Schools

9

Shopping centre

4

Shops close by

1

1

Sports facilities

3

2

Swimming pool

27

Taxi card

1

The centre in Blackburn does a lot of excellent work for young & old

3

Train

36

Transport

2

Very little traffic

1

4

Carers come in

Facilities for all ages

7

1 4

Everything

80

Good community

1

Born & bred

CafĂŠ

Good bus service

Age

Livingston now offers good shopping facilities, cinema & theatre

1

Lots of dog walkers

1

Lovely, no complaints

1

Main shopping area is flat

1 9

Volunteering work

1

Family close-by

13

Mining village friendly & quiet

Fresh air

2

Mobility

1

Walks on doorstep

13

Friendly people

37

Neighbourhood

2

WLC services good

27

Galadays

4

Nice area

47

Golf course

2

Nice neighbours

43

13

EH47 What

Where

A park to sit in

All over

A track around King Georges

Whitburn

Bank facility

Blackburn

2

Benches outside

Village

1

Better chemist

Blackburn

1

Better community policing

All areas

1

Better public transport

Everywhere

6

Better wages for carers

All over

1

Bowling club

How

Tally

What would make people’s experience of living here better and would enable them to maintain their independence as they get older?

1 WLC

WLC

2

1

Bus service

Asda

Bus service

Stoneyburn

Buses

Edinburgh/Glasgow direct

1

Cheaper rent for new businesses

Whitburn

1

Christmas lighting throughout town

Whitburn

1

Cinema

Livingston

Community centre

Town centre

4

Community garden

Whitburn

1

Council services

In most areas

1

Council to finish jobs on deadline

Everywhere

1

Crackdown on drugs

Community

1

Dog fouling

All areas

14

Dog fouling

Whitburn

2

Dog warden

Stoneyburn

Council

3

Drink & drugs

Whitburn

Police

2

Encourage new businesses

Whitburn

Facilities for older people

1 Council

More films suitable for older people

1

1

1 WLC

1

Flooding

Whitburn

2

Footpaths

Between all towns

1

Free bus pass

2

Fresh groceries

Village

Council

1

Get rid of speed bumps

Stoneyburn

Green areas

Old end Blackburn

WLC

1

Health service

Whitburn

Retain, maintain & upgrade surgery

3

2

Help gardening

1

Houses with no stairs

3

Improve safety

Community

CCTV

1

Keep services at St Johns

Village

Less drink & drugs

Stoneyburn

Police

2

Less drink & drugs

Blackburn

Police

2

Less drink & drugs

Fauldhouse

14

1

1

EH47 Littering

All over

Local housing support service close to cross

Council

2

Whitburn

Local knowledge

All over

WLC

1

More choice

Community

Council

1

More police

Community

More respite for young carers

All over

More shops

Main St, Bridge St

More speed bumps

All over

More speed cameras More street lamps More supervised area for children

Whitburn

1

New pavements

Whitburn

5

Park & ride

Whitburn

1

Parking

Bathgate rail station

1

3 WLC

1 1

WLC/NHS

1

All over

WLC

1

Blackburn

WLC

1

More spaces

Parking at doctors

1 1

Partnership centre

Whitburn main street

1

Path and road maintenance

Community

Pavements

Whitburn Main street

2

Police

Blackburn

1

Pop up shops

Whitburn

1

Programs to revive films

Vue Livingston

Public crossing

Glencoe crossing

Council

WLC

6

1 1

Regular bus service

3

Retail shops

Community

Road maintenance

Whitburn

6 WLC

Safe pathways in winter

4 1

Safe play area

Seafield

1

Safety crossing

Lanrigg Road

2

Shared shops - mini businesses Whitburn

1

Sheltered housing

Stoneyburn

Council

2

Shops

Main street

Reduce rates to encourage better shops

5

Shops

Stoneyburn

1

Shops

Whitburn

WLC

2

Snow clearing

Beachwood road

Council

2

WLC

1

Speed bumps Stop fly tipping

Quarry Road

Surgery

Weavers Lane, Whitburn

1 Being able to get appointment quicker than two weeks

Swimming pool

4

Tables for tea

Vue Livingston

Toilets

All over

WLC, police

2

Vandals/graffiti

Blackburn

WLC, police

Vet tenants

Community

Transport to Edinburgh airport

Window displays WLC take too long for repairs

3

1 1 2 1

Shop keepers take more care of presentation on windows 1 1

15

What people do not like about living in postcode EH48

Tally

EH48 What do you think about living here?

What people in this postcode do not like about living here

Access to Asda Armadale (roundabout)

1

Alcohol litter

2

Amenities for disabled

1

Antisocial behaviour

2

Appointment times for doctors 10 Attitudes all wrong

1

Bad area (Mayfield)

1

Bad reputation

2

Bank facility

1

Been here too long

1

Better cycling facilities for elderly

1

Better facilities above Bathville

1

Better health centre

4

Better policing

9

Bus links rubbish

1

Bus service erratic

19

Car parking in front of shops on streets 4 Cheaper public transport

2

Community notice board

1

Cycle path incomplete Deprivation of certain areas

Lack of doctors good service

1

Lack of public transport

9

Shops in need of refurbishment 2

Lack of shops

97

Snow not cleared quickly

6

Lacks Community Centre

1

Speed bumps

8

Litter

17

Speed indicator signs needed

4

Manners towards seniors

1

Speeding

2

Mobiles on public transport

1

Money spent on more needy areas

1

Speeding through hamlet: bumps need improved/remade

1

More for youths

3

Speeding traffic

1

Motorbikes on main road

1

Spitting in street

1

Need more schools & nurseries 1

St Johns closures

1

Neighbours too familiar

1

Street lighting

1

Newcomers

1

Too many ‘takeaways’

5

No complaints

2

Too many cafes

1

Too many charity shops

14

No disabled service in rail station

1

Too many pubs

4

No footpaths

2

Too many weeds

1

No gas in village

2

Traffic at school times

1

Train not handy

4

1

No gritting of roads in bad weather

2

2

Transport problems in winter

1

No new council housing

1

Unclean paths

1

No seats on street

1

Vandalism

4

No shops

3

Very few amenities

5

2

No street lighting

2

Violence in the street at night

4

23

Noise

6

Wood park

1

1

Noisy neighbours

1

1

Not enough for pensioners

2

Young families, mainly single mums on benefit

1

Drink & drug abuse

4

Not enough for youths

1

Council services

3

Facilities for youths

1

Nothing

3

Pubs too dear

1

Fly dumping

2

Parking

23

Gritting

3

Foul language

1

Pathways

11

Schools

1

Poor bus service

12

Entertainment

2

Deterioration of shopping precinct Doctors surgery not big enough Dog fouling Door step callers Drains

6

Giving houses to singles & unemployed

1

Post office upgrade

1

No chiropody clinic

1

Grass cutting

1

Pot holes

4

Parking charges

2

1

Public toilets

1

Council – houses & gates

2

Health centre

1

Public transport

3

Hairdressers

1

Heavy vehicles

1

Railway at back of house

1

Noise from trains

1

Immigrants

3

Restaurants

1

Lower kerbs for wheelchairs

1

Improve gardens

1

Road Maintenance

52

Lack of open spaces

1

Insufficient policing

3

Sacrificed other towns to build Livingston

1

Everything moving to Livingston

10

School bus speeds through

1

Safe areas for walking

1

Grounds in need of attention

Lack of amenities in hamlet, i.e. pubs to socialise in 1

16

EH48 What people in this postcode like about living here Park

9

Parking

1

Peace & quiet

12

People coming into area

1

Police

2

Post office

1

Prescription delivery

1

Procession day

1

Public park

1

Public Transport

13

Pubs

1

Quiet

26

Railway station

6

Regal theatre

9

Resource centre

3

Restaurants

4

Roads

2

3

Roots here

1

Library

9

Roundabout Bathgate to Armadale

7

Library Van Service

1

Rural

2

Living in a rural setting/hamlet

10

Safe

1

Location

1

Scenery

13

Schools

13

Shopping centre

3

Shops

36

What people like about living in postcode EH48 Tally

Football team

1

Friendly area

20

50+ groups

2

Gardens

1

Advice shop

1

Good clubs

24

All good

3

Good community

4

Amenities

13

Good council

3

Area

3

Good development

1

Bank

1

Good facilities

6

Bookies good

1

Good Neighbours

35

Born here

1

Good recreation

1

Bowling green

4

Green areas

4

Bus service

33

Grocery delivery service (ordered by phone)

1

Butchers

3

Health Centre

13

Central

35

Hospital

6

Cheap housing

1

Housing good

2

Chemist

1

Church

14

Keeping bus pass but willing to 2 pay 20/30p

Clean

13

Leisure amenities

Close proximity to airport

3

Close to family

4

Community Community arts & activities

12 1

Community centre

8

Community spirit

9

Most medical practices have more preventative measures for 1 elderly 4

Council Grass cutting service

1

Motorway access nearby

Cycle track

1

Near countryside

3

Shops close by

8

Decent Transport

22

Neighbourhood

1

Social life good

2

Dog dirt bins

1

Neighbours

21

Sports centre

16

Drop in centre

2

Nice area

21

Supermarket

5

Ease of access to woodland

1

Nice houses

12

Swimming pool

18

Entertainment

3

Nice restaurant

1

The Goth

2

Familiarity

1

Nice staff

1

Trains

54

Family & friends

6

Nightlife

1

Trips with 50+ group

1

Family orientated

1

No through traffic

1

Walks nice

4

Flat with no hills

1

On a main bus route

3

WLC services good

3

17

EH48 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?

What

Where

How

Tally

Bank facility

Local

Through bank

1

Better shops

Town centre

3

Better bus service

All areas

2

Better Health Centre

Town centre Bathgate

4

Better library

1

Better neighbours

Woodend, Armadale

Mutual support

1

Better parking

Health centre

3

Better policing

All areas

6

Car parks/parking

Bathgate/St Johns/ railway/ all areas near amenities

8

Cinema

Bathgate

2

Cleaner streets

1

Clubs for older people

1

Community centre Community centre

1 Bathville

2

Council dealing with complaints immediately

1

Cycle path routes incomplete

Railway tunnel to Asda

Council to rebuild section of path

1

Dancing

Community centre

Council

1

Build it

1

Decent pub Doctors

King’s Gate

Appointment service

1

Emergency help service

Woodend, Armadale

Local supplier

1

Extending Bathgate

Bathgate

No jobs or services

1

Fear of drug addicts

Bathville

Footpaths

Asda – Tippethill roundabout

Council/highways officer

3

Grocery delivery service

Locally

NOT online ordering, by phone!

1

Hospital

St Johns

Use it better

1

Housing

Pumpherston

Council

1

Immigration

Boghall

Too many foreigners

1

Improved transport links Through the hamlet

More frequent public transport

1

Level pavements

More stringent policing

1

Everywhere

1

Littering

2

Local bus service

Blackridge – Airdrie/ Glasgow

Council to provide more buses

2

Low door accommodation

Pumpherston

Pensioner housing

1

Council

2

Throughout summer

1

Lower Kerbs Maintain green areas More care in home

18

Local community

1

EH48

More police presence in village

In community

Police authority

More self-contained estates

2 1

More sheltered housing

West end of Blackridge

Council money

1

More shops

Bathgate/ Armadale/ main streets/ Mill road

More transport

Everywhere

Council

1

New council housing

Mayfield

Knock down and rebuild

1

New health centre

Armadale/Bathgate train stations

9

7

No social

1

Parking on South Street causes congestion

Add double yellow lines on one side/council

1

Paths gritted

In local area

Gritting before ice

1

Policing inadequate

Everywhere

Police

1

Politicians

West Lothian

Tell Lies

1

Poor state of public park Wood park

1

Post office area

Area around post office

1

Public toilets

Bathgate

2

Public toilets

Town centre

Public transport

At road end/ all areas

Repair roads Road access to Asda

2 Assisted/ bus companies

5

Local

council

1

Asda

Council

1

Road and footpath cleaning

Everywhere/main roads

Council

1

Road maintenance

East main street

Council

1

Shops

Main street/ Blackridge

Reduce business rates/attract retail

2

Small repairs service

Armadale

Council

1

Social groups

Local community

Community centre

1

Social life

Boghall

Non existent

1

Speed bumps

Drove Road

Speed indicator

Entrance to town

2

Speed reduction

Falside/Bathgate

1

Support from agencies

In my own home

Aids/ help provided when needed 1

Surgery

Town centre

Council to install

1

1

19

EH48

Tea dances

Central

1

Too many immigrants Traffic calming

1 Dog track

Remove them and put different measures in place

Traffic speeds Weeds

1 1

All roads

2

Working/accessing organisations with vulnerable senior citizens

1

WRI

Colinshiel home

Women run themselves

1

Roads

Whiteside

Speed bumps/ lower speed limit

1

Bus

Bathgate – Livi

Straight through bus

1

Better bus service

Boghall

Run on time

1

More clubs for elderly

Ballencrief/ Boghall Drop-in

More bungalows for elderly

2 council

4

Roads

West Lothian

1

More activities

East Calder

1

Info on local activities

West Lothian

1

Better bus service

Blackridge

2

Flat pavements

2

Lowered kerbs for wheelchairs

1

Pubs

Socialising

1

Council

1

Coat council houses in white/ cream paint/ harling

West Lothian

Bus service

Bathgate rail station

Road & street repairs

West Lothian

Council more productive

2

St Johns

Improve rather than reduce services

3

Open longer hours evenings/ weekends review waiting times

6

Hourly – 2 hourly not much use

1

Hospital GPs Transport through Torphichen

Torphichen

Shows at Galaday

Anywhere

Transport

1

1 Disabled access

Help with gardens Community transport

20

1 1

Volunteer drivers

2

EH48 Dog fouling

On spot wardens

6

Care at home

Social services

2

First

2

Transport links

Armadale

Too many charity shops Too many takeaway

2 Bathgate

1

Shops Extension of bus routes

15 To Gallowbraes

Bus routes

1 Run service past 5pm

1

Bigger sports centre

1

Bigger community centre

2

Community information

1

Parking

7

Local bus service

8

Drugs & Alcohol

Everywhere

Littering Deprivation of areas

WLC drugs department

1

WLC

2

WLC

1

Roads department

13

More facilities for elderly

Eg, cycling paths

1

Walkway at Livingston North

Escalator to bridge over

47

Gritting/clearing paths

WLC

1

Road maintenance

Everywhere

Chiropody clinic Less immigrants

2 WL, Scotland

2

Council fixing houses, fences, roads

1

Neighbours

1

House alarms

Pensioners homes

Council for safety

1

Norvell lodge

Philip Avenue

More security

1

More for all ages

Boghall drop-in

1

Footpath repairs

Bridgend Park

1

Improve market

Bathgate

1

0

0

1

0

2

1

3

3

4

7

5

17

6

21

7

44

8

82

9

38

Age

Male

Female

10

28

60-65

17

36

66-76

51

92

77-87

18

18

88+

2

8

Score Frequency 0 = could not be worse 10 = could not be better

Who had a say by postcode

21

EH49

What do you think about living here?

What people in this postcode do not like about living here

What people do not like about living in postcode EH49

Tally

Doesn’t like staff in care home

1

Doesn’t like food in care home

1

Better Transport

7

More crèches for toddlers

1

Dog fouling

2

Parking

6

Congestion

2

No slip road to Glasgow on east end

1

Not much to do

2

Shopping poor

5

Better swimming times (high school)

1

Could do with local swimming pool

1

Transport (Linlithgow – Livingston)

1

Road Maintenance

4

Education service is a little rigid & bureaucratic

1

Local amenities not great

1

Buildings empty

2

Too many computers

1

No spaces at doctors

1

Too many houses

1

Council

3

Rough end of West Lothian

1

No bus park

1

More specialised shops in Linlithgow

1

Parking charges at centre rising

1

Walkway to rail station too long

1

Waiting lists for specific medical therapies

1

Constant change

1

Bigger shops, i.e. M&S, BHS

3

No.31 bus no longer goes to Springfield

1

Council building in a listed building area

1

22

EH49 What people in this postcode like about living here What people like about living in postcode EH49 Tally Housing

1

Shops

4

Neighbours

4

Facilities good

6

Health centres

3

Policing

1

Variety of cafes

1

Family

1

Nice area

7

Nice loch

1

Palace

1

Transport good

6

Golf course good

1

Quiet & secluded

8

Canal

1

Local to St Johns

2

Social services

2

Ability centre

2

Accessible pavements

1

Countryside

3

Amenities

1

Crime rate is fairly low

2

Street cleaning is low

1

Plenty good shopping centres

8

Lovely walks

3

Good Hospital

2

Livingston rail station

4

Theatre

1

WLC good at services

2

Privacy

1

Central

2

Lots to do

1

Friendly people

3

Small close knit

1

Associations

1

Safe

2

Cafes

1

Village feeling

1

Trains

3

Buses

3

Good community

1

Familiar

1

0

0

1

0

2

0

3

1

4

1

5

0

6

4

Age

Male

Female

7

8

60-65

5

3

8

13

66-76

10

6

9

3

77-87

0

11

10

4

88+

0

1

Who had a say by postcode

Score Frequency 0 = could not be worse 10 = could not be better 23

EH49 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?

What

Where

Day centres

More areas

How

1

Local transport

All areas/Town centre/ Bo’ness

4

More crèches for toddlers

Town centre

1

A day out anywhere

Anywhere

Maintain local attractions

Linlithgow

2

More shops

Linlithgow/Bo’ness

1

More bungalow, 2 bed houses

Linlithgow

1

Less cafes

Linlithgow

1

More Golf courses

Linlithgow

1

Less Horse riders

Linlithgow

1

Less Motorbike racing

Linlithgow

1

More dog bins

Linlithgow

1

Slip road to motorway at east side of town

East side of Linlithgow

1

More amenities

Bo’ness

1

Transport links

West Lothian

Better range in libraries

West Lothian

1

Length of travel on bus

West Lothian

1

More Parking

Linlithgow

2

Path around loch (complete)

Linlithgow

Suitable for wheelchair 1 & pushchair access

More specialised shops

Linlithgow

1

Tourist info box

Linlithgow

1

More clubs for teenagers

West Lothian & Linlithgow

1

Bus service

Linlithgow

Walkway at Livi North rail

Provide transport

Between Livingston & Linlithgow

Tally

1

2

Bus companies

1

Livingston North

Scot Rail

27

Public transport

Linlithgow

Go through housing estates & up hills

1

Reading room/ café (encourage socialising)

Linlithgow centre

Use empty shops

1

Encourage small independent shops

All West Lothian high streets

Lower rates/rent

1

Tighter planning control (too many similar shops)

1

Be more selective on shop All West Lothian towns use Bus from suburbs of Linlithgow to Livingston

1

Pot holes

Everywhere

Houses secure

At home

24

1 Security

1

EH52 What do you think about living here?

What people in this postcode do not like about living here What people do not like about living in post code EH52

Tally

Assistance with shopping

1

Motorbikes hillview

1

Needs a supermarket

3

Negative reports about the town

1

Neighbours

1

No community garden

1

No community spirit

1

No First Bus service from Edinburgh after 7.15pm

2

Noise

2

Bus service from Dechmont is inadequate for hospital

1

Not any people my own age

1

Bus services

17

Not enough policing

8

Caravans in driveway

1

Not much grass cutting on verges

2

Cats

1

Nothing is perfect but I am happy

9

Cleaner roads & footpaths

1

Overstretched doctors

1

Closing time for public houses

2

Parking at own door

1

Community transport

1

Parking cars on pavements

1

Crime

1

Pavements bad

1

Deterioration

1

Poor main street

1

Difficult for non-drivers

1

Pot holes

6

Dog fouling

30

Railway station needs a bridge

1

Drug/alcohol abuse

4

Road maintenance

14

Empty shops

4

Roads not cleared/gritted in Winter

3

Glass recycling

1

Scotmid shocking prices

1

Health Centre

1

Speed bumps

6

Heavy traffic

3

Stairs, would prefer a bungalow

1

House is too big

1

Street lighting

1

Incorrect/out of date bus timetables

1

Street lighting not always on

1

Infrequency of buses to Edinburgh

7

Too many pubs, beauty, hairdressers

1

Irresponsible house lets

1

Too many betting shops

1

Job losses (Halls)

1

Too many big shops

2

Lack of amenities for young kids

2

Too many roundabouts

2

Lack of bank

1

Too much on street parking

1

Lack of community events for 60/70

2

Town needs an uplift

1

Lack of facilities

1

Train walkway too long

1

Lack of footpath

1

Transport links

2

Lack of good shops

12

Trees along canal banks keeping out daylight 1

Lack of parking

4

Unreliable bus service

3

Lack of shops/competition

2

Vandals

2

Lack of variety

16

Waiting times for doctor’s appointments

1

Layby’s at bus stops

1

Wish train station was closer

1

Less immigrants

2

WLC slow at dealing with issues

1

Litter

31

Would rather be in own home

1

Local police

2

Yobs

1

More facilities for elderly

1

Youths loitering

8

25

EH52 What people in this postcode like about living here

What people like about Tally living in postcode EH52 Attractive parks

1

Been here a long time

6

Born here

1

Bowling club

6

Bus routes

2

Buses

4

Central

14

Children’s activities

1

Church

5

Church guild

1

Clean

3

Community centre

12

Community spirit

Good amenities

11

No alcohol/drug abuse

1

Good bus

27

No crime

1

Good community

3

No traffic

1

Good customer service 1 in shops

No vandalism

1

Not a lot

1

3

1

Good facilities for over 60’s

Not in town

1

Council Services

10

Good neighbours

10

Park

3

Country walks & cycles

6

Good public services

3

Places of interest

1

Countryside – open spaces

Good quality of shops

1

Post Office

1

26

Good schools

6

Pubs/bowling club

8

Dentist

1

Good shopping centre

3

Quiet area

23

Ease to go into town

1

Good transport

1

Restaurants

2

Easy access to town centre

1

Happy place

4

Roads

3

Health Centre

23

Rural

1

Edinburgh/Glasgow not far away

1

Hospital

10

1

Everything at hand

1

Houses

3

Scope to develop hobbies

1

27

Landscaping within West Lothian

Seaside

Facilities – Gym, Swimming pool

1

Security/quiet

4

Family

5

Library

2

Shops

38

Family centre

1

1

Sports centre

10

Football ground

1

Lived here since 1991 and like the area

Friendly

7

Friendly neighbours

24

Garden

1

Golf Course

1

Golf range

1

Good access rail & road 1 Good access to airport & rail

26

13

Taxi concession

1

Local community clubs 1

Theatre

3

Local football team

1

Train service

11

Lots of friends here

9

Transport links

6

Near train station

5

Near work

1

Village atmosphere, Broxburn

4

Nearby shops

3

Walking group

4

New developments

1

WL woodcraft club

1

Nice area

10

Work brought us here

1

EH52 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?

What

Where

How

Tally

A main street to be proud of

Broxburn

Make it an interesting place

2

Arnold Clark parking garage

Uphall

Assistance with shopping

Broxburn

Local shops

1

ATM machines

West End

Install near Library

1

Bank

Uphall

RBS, Bank of Scotland

1

Better bus service

Dechmont

1

Better transport

Broxburn to hospital

1

Bus service

To health centre

Every 15mins rather than 30mins

2

Bus service info

Everywhere

Bus companies

2

Buses need to be on time

Broxburn

Council

1

Businesses closing down

Broxburn

Too many supermarkets 1

Buslay’s need to stop

Broxburn

Council

1

Car parking

Uphall

WLC

1

1

0

2

1

0

2

0

Care plan

Broxburn

Shower etc, social services

1

3

0

Carers home care

Winchburgh

I could still be at home

2

4

2

5

9

Cinemas

Broxburn

Social recreation for all ages

1

6

13

7

26

Close Broxburn Police Station

Broxburn

Sexist/Racist/ Harassed

1

8

46

Communication

Lothians

2

9

27

Lack of passing information

10

20

Community centre

Score Frequency 0 = could not be worse 10 = could not be better

Community transport

1 Broxburn

Dial-a-bus coming to door

Council houses Country dancing

1 Broxburn community centre

1

Do not know area well enough

Who had a say by postcode Age

Male

Female

60-65

11

19

66-76

28

54

77-87

12

26

88+

2

1

8

1

Dog fouling

West Lothian

Council

12

Drugs & alcohol

Broxburn

Police & WLC

1

Entertainment venue

Broxburn

Similar to Regal Bathgate

1

Grit bins

Uphall

WLC

1

Handyman free

Broxburn

To do odd jobs

1

Council

1

Help when required: removing items from house Helpers

Broxburn

To do shopping if unwell 1

27

EH52 Indoor bowling Information board for transport in health centres

1 Broxburn

5

Kids nursery

1

Lampposts need to be on at night

Broxburn

Council

1

Leisure facilities

Broxburn

Need more than a swimming pool. Sports centre

3

Less noise

Next door

Council

1

Litter

West Lothian

Fines/bins/council

12

Loud noise at night

Broxburn

Police presence

2

More accessible local parks

River Almond park over main road

More play areas

New housing estates

More restaurants

Broxburn

1 1 People of all ages need a 1 social life

More road maintenance Broxburn needed

Council

1

More social housing

Broxburn

Council

2

Need more police

Broxburn

Police

1

New businesses

Broxburn

Through new supermarkets

1

New businesses

Broxburn

More quality shops

1

Own house

Broxburn

Council

2

Pensioner housing

1

Pin boards for shopping Broxburn

1

Places for young people Broxburn to attend

Skate parks/ graffiti arts etc

3

Pot holes

Streets

Roads Department

10

Self-help group

Bathgate partnership centre

Already in hand through 1 bipolar Scotland

Shops

4

Small bungalows

1

Social clubs for 60+

1

Stop teens hanging around

Broxburn

Supermarket

Broxburn

Police

1 4

Swimming pool

1

Too many pubs/ tanning salons, etc

Broxburn

Limit type of business

1

Volunteers in cafes

Broxburn

To give people work experience

1

Waiting times at doctors

Broxburn

NHS

5

Youths loitering

Broxburn

Police

1

28

EH53 Tally

What do you think about living here?

What people do not like about living in postcode EH53 Better cycle access

1

Better variety of shops

2

No banking facility

1

Bus prices

1

No ready access to 900 service, Glasgow

1

Bus service terrible

21

Noise from pub

1

Bus service to Glasgow

1

Not enough garden rubbish pickups (monthly only)

1

Not enough policing

7

Cost of staying in Craigmair

1

Could do without Tesco

1

Council

4

Dancing organisations

What people in this postcode do not like about living here

Not safe

2

Nothing for teenagers

3

Nothing/no complaints

3

2

Distance from cities

1

Dog fouling

20

Don’t get out much

1

Early morn traffic on A71

1

Government not catering for elderly

2

Howden park centre needs more support

3

I want to go home

1

Junction at Black Bull

1

Pavements maintenance

3

Lack of shops

15

Lack of space

1

1

Smokers outside ASDA

1

Big trees

1

Speed limit needs reduced

1

Not enough parking

6

Drunks

3

Over 60’s put in with other groups 2 Overgrown bushes at footpaths

Lack of facilities for older people

Teenagers in Mid Calder Swing Park

2 Too built up

1

No local amenities

1

Cycle paths not friendly

2

5

Public transport to estates could be better

1

Road maintenance

9

Street lighting

1

Rubbish outside takeaways

1

Lack of pedestrian crossing

3

Street parking

6

Single people given houses suitable for old people

1

Too many chain stores

1

Too many roundabouts in Livingston

2

Too many takeaways

1

Too many teenagers hanging around

1

Too quiet here at times

2

Local families can’t get houses for 5 outsiders No gritting on Healey Avenue

4

Traffic congestion Drumshoreland 2 Avenue Some gardens & houses need work

3

Lack of community spirit

1

Littering

6

Loud music

1

Train access awful (needs escalator)

2

Medical services

1

Train walkway too long

2

More activities for all ages

1

Transport could be improved

6

More facilities for teens

1

Vandals/vandalism

1

No knowledge of when councillor 1 has meetings at new school

Young people causing problems

2

Elderly residents can’t get smaller house

1

Not enough street cleaning

7

No paper delivery

2

More funding for activities for all ages as currently rely too much on 1 Voluntary Action

Braidswood transport car parking 1 No reports from community council

1

Need more post boxes (Mid Calder)

2

Homeless people in community

3

No bus shelter

1

New houses

1

Shopping centre too big

1

No pharmacy

1

29

EH53 What people in this postcode like about living here

What people like about living in postcode EH53

Golf course close by

3

Good access to towns

2

Abundance of parks and 1 recreational areas

Good amenities

6

Good bus schedule

1

Access to countryside

2

Good community

1

Airport

1

Good facilities

3

All is well here

1

Good food

1

Art groups

1

Good hospitals

2

Bingo

1

Good neighbours

26

Bowling club good

2

Good play parks

3

Bus services

21

Good Pubs (Black Bull)

1

Central

1

Good schools

Cheaper houses

1

Church close to residence 1 Church nice

Tally

Near motorway

1

Never felt a newcomer

1

Nice church

6

Nice community

10

Nice home

1

Nice house

11

Nice library

1

Nice walks by river

1

5

Numerous wild strips within estates

1

Good shops/shopping centre

25

Other facilities

3

Good transport

4

Pavements

2

3

1

3

Good walks/country walks

Pensioners club

Clean village

3

Pensioners group

1

Close to bus and train

1

Close to shops

3

Plenty green areas and parks/walks

7

Clubs/groups

Great community nurses 1

1

Great facilities for over 60’s

6

Post office

2

Community school facilities

1

Gym (Xcite)

3

Quiet

25

Hairdressers

1

Restaurants

2

Community spirit

1

Health centre/services

13

Roads

5

Conservation village

1

2

1

17

Howden park Centre theatre excellent

Rural

Country – spacious

Safe areas

5

Dentist

1

1

Dial-a-bus

1

I like Craigmair very much

Safe environment for children

2

Keep horses

1

School

1

Layout of estates

1

Libraries

3

Size of town fosters familiarity & friendliness

2

Like East Calder

2

Small holdings

1

Like whole area

11

1

Living area very good

2

South Queensferry & Linlithgow

Lovely layout of areas

10

Sports centre

1

Main street

1

Staff very helpful

2

Swing park for children

1

1

Train station

7

Easy access to Livingston 1 shops Easy to get to health centre

1

Everything close

1

Excellent staff

2

Family & friends

5

Family near at hand

4

Food train

1

Football club

1

My independence has grown since arriving

Free bus passes

1

Near airport

1

Village area nice

10

Friendly people

7

Near Almondvale

2

Village life

8

Garden centre

1

Near Edinburgh

1

WLC services good

7

30

EH53 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?

What

Where

How

Arts activities

Howden park centre

More support from WLC 2 & residents

Bakers

Mid Calder

Fresh rolls/ cakes daily

Benches

East Calder/Centre

Bingo

Centre

Bus

1

Bus services in all areas

Locally

Local bus companies

4

Bus to Glasgow

Mid Calder

Took away X15 replaced with 2hr journey bus 2 company

Buses

East Calder

Bus companies

1

Butchers

Mid Calder

To buy fresh meat daily

1

Chemist

Mid Calder

For easy access

2

Cobblers

Mid Calder

Mending shoes

1

Co-operative grocery

Mid Calder

For variety of food

1

Dog fouling

Everywhere

WLC wardens

2

Dry cleaners

Mid Calder

Weekly cleaning clothes/fabrics

1

WLC

2

Exercise park for elderly

Tally

1 1

Fabric shops

Around Centre

1

Facilities for 60 +

Mid Calder

1

Grass cutting if you own your own home Health centre

1 Mid Calder

1

Library

1

Litter picker

West Lothian

WLC

More active groups

West Lothian

1

More activities for over 50s

Town/village hall/ Council West Lothian College

1

More children’s activities

Schools/ Community Keep kids out of trouble 1 centre

More local amenities

3

1

More parking off street

Near main street

1

More voluntary work

West Lothian

1

New school

Pumpherston

Old school should have 1 been refurbished

Newsletters (monthly)

Pumpherston

Free

Obstructions

Drumshoreland Road

1

Overgrown bushes

Mid Calder

2

Police on beat

Mid Calder

1

Police station

Mid Calder

2

1

31

EH53

Post boxes

Near Cunigar House Mid Calder

Pot holes Public transport

Livingston local

Post office

2

Council

3

More local services

1

Recycling facilities

1 Reduce rates to allow small independents to trade

Retail (non-food)

Centre

River cleaning

West Lothian

1

Safety for elderly

Pumpherston

1

Shopping

Food retail

Shopping

Centre/Everywhere

Social community centre

In shopping centre

Council & centre management

1

Social contact

Centres like Braid House

More centres, more transport facilities

1

Expansion of Food Train 1 2

Supermarket Swimming pool

1

1 East Calder

2

Too many roundabouts Everywhere

WLC

2

Traffic lights

Mid Calder

Traffic too fast

1

Traffic parking

Mid Calder

Traffic police

1

Escalator

1

Train station at Livi North Transport

East Calder

1

Food delivery

Mid Calder

1

Roads & pavements

Medical centre

1

Speed limit reduced

2

CafĂŠ

1

Cycle paths

Lighting & maintenance 2

Pavements

In schemes

1

Pedestrian crossing

Community centre

5

Better transport

6

Drop steps on buses

1

Chemist

2

Bank

1

Sheltered housing

1

Somewhere for entertainment during the day

1

Community policing Gritting in winter

32

Heaney Avenue

3 2

EH53

Houses let quicker

1

Blocked drains unblocked

Uphall Station Rd

2

Car Park brushed

Uphall Station Rd

1

Yellow lines

Heaney Avenue

1

Stops lorries and vans parking

Drumshoreland Rd

1

Stop Braidwood car sales parking on pavement as priority

1

Community park

2

More shops

1

Resident only parking

Drumshoreland Rd

1

Create bypass & close Drumshoreland Road

Who had a say by postcode

1

0

0

Age

Male

Female

1

0

60-65

11

21

2

0

66-76

23

38

3

0

77-87

10

23

4

3

3

5

5

6

9

7

19

8

37

9

26

10

23

88+

0

Score Frequency 0 = could not be worse 10 = could not be better 33

EH54 What do you think about living here?

What people do not like about living in postcode EH54 Aging Area Antisocial pets (fouling/barking/ strays)

Tally

What people in this postcode do not like about living here

7

78

Limited Activities

2

School traffic

2

Family Distant

1

Littering

107

Schools

3

Flooding

1

Services too far

6

Fly Tipping

3

Livingston North Walkway too long at Rail Station

6

Gritting in Winter

15

Shopping area needs attending too

3

Local hospital threats

1

4

Shopping trollies

1

Local services

1

Shops

3

13

Loss of Hospital Services at St Johns

16

Smell from Chinese

2

Smoking in public

1

Health centre appointment system

Bad neighbours

2

Health Centre waiting times 4

Loss of local jobs (Halls closure)

2

Social Housing

2

HGV turning in village 1

More for elderly

3

Speed Bumps

8

2

More nice day centres 2

Speeding

2

Neglected gardens

13

Neighbours

4

Staff very rude in council offices

2

No bank

4

Swimming pool

1

Taxis too expensive

2

Theatre prices too high

2

Theft

1

Things to do/clubs/ facilities

14

Too many fast food outlets

2

Too many houses

1

Traffic

4

Train Services

5

Trains

1

Over spill from railway car park 1

Transport

77

Under Age Drinking

1

Parking

9

Underpasses not nice

7

Parking Garages

11

Unemployment

1

Path maintenance

4

Untidy gardens

11

Pay parking

4

Pedestrian safety/ speeding cars

Using empty shops for under 16 2

13

Vandalism

Personal parking space

2

Policing, better

6

Walkway at Livingston North 65 Yobs

Better bus service for elderly

1

Housing

Bikes on pavements

1

Housing estates

1

Bins left by road

2

Illegal parking (bus stops etc.)

2

Bridge at railway

13

Lack of bus shelters

1

Broken glass

1

Bus Service

52

Caravans in drives

1

Carer for mum

1

Cats

2

Closure of Craigsfarm Clubs for over 50s Commercial vehicles parking in streets Community Spirit

Lack of community services

9

43

No complaints

5

1

No grit bin

2

Lack of dog wardens

1

No gritting

2

No village meetings

1

Not enough day centres

1

Not enough in the area

1

Nothing in village

1

Lack of facilities for kids

4

2

1

5

Lack of help for 65+

1

1

Lack of hospital funding from the lottery

1

Lack of local parking

1

Council Grass Cutting (Frequency)

12

Lack of Local Shops

16

Council services

33

Council tax too high

1

Lack of parking at hospital

2

Dirty

4

Lack of paths

2

Lack of Play Areas

6 7

Doctor appointment waiting times

1

Lack of police

Dog fouling

24

Drug Misuse

10

Lack of social amenities for older people

Elderly services

1

Empty buildings Entertainment

34

No bridge at railway station

Lack of Disabled Facilities

Lack of good quality restaurants

1

15

2

7

12

Roads

2

Area/environment

Car Spaces

2

Safer streets

Health Centre

Bus stops too far apart 1

Public toilets

2

5

1

2

Lighting

Entertainment in Centre

Antisocial youths (gangs)

Being wheelchair dependent

Private lets

7

Number of Post Boxes 1

27

Volume of Private Lets 1

6

Less community involvement

2

Poor Local News

1

4

Library

1

Pot holes

37

3

EH54 What people in this postcode like about living here What people like about living in postcode EH54

Tally

All good

12

Almond Park

2

Council/Council services 35

Good wheelchair access

2

Countryside

2

Good WLC Services

18

Credible Independence

2

Green Area

60

Cycle Ways

3

Gyms

2

1

Health Centre

11

Health services

28

Healthy

1

Heritage Centre

6

Amenities

30

Dechmont Law for Dog Walking

Area/Environment

103

Decors Nice

1

Art galleries

1

Dentist

2

Automatic doors

1

Dial a Bus

8

Been in Area 40 years

1

Doctors

24

Home Town Born and Bred

3

Bowling Club

17

Drop in Centre

1

Hospital

69

Braid House Day Centre Nearby

5

Easy to get to other places

1

House

6

Bus pass & rail card

5

Enjoyable place to live

1

House Prices

1

Bus Service

108

Entertainment

1

Housing

24

Carers/Sheltered Housing

Excellent

1

Howden Park

3

12

Excellent Food

1

Improved Street Lights

2

Facilities

33

Lanthorn

4

Family

2

Leisure Centres

6

Family help me

1

Library

14

Family Nearby

2

Like my house

1

Football Team

1

Living in Bield Sheltered Housing

1

Footpaths

5

1

Friendly

56

Look After Mature People

Friendly Staff

2

Lots to do

2

Galadays

2

More Salloon Style Taxi’s at Morrisons

1

Garden Centre

1

Near chemist

1

1

Near Rail Station

17

Neighbours

114

Central

25

Central Transport Links

48

Centre shopping

2

Church Cinema

7 16

Civic Centre

3

Clean

28

Close to city

2

Closed Estate

1

Clubs

1

Clubs for 60+

7

Clubs for all ages

1

Clubs/Elderly services

12

General Good Maintenance and Cleanliness of our Area

Coffee clubs

14

Golf Club

7

Nice Cemetery

2

Community

38

Good 50+ Network

1

Nice Home

7

Community Centre

16

Good Area

11

Nice Walks

37

Concessions (Transport Card)

2

Good clubs

2

Nice Walks at River

11

1

1

2

Good Clubs Run in Nursing Home

No dogs running about

Convenience

Good Food

3

No parking charge at St Johns

3

Good Maintenance

2

No parking problems

2

Good Neighbourhood

5

Older Peoples Club

3

Good Space

1

Openness

1

Council Deal Quickly with Problems

2

Council Keeps Surrounding Area Well Kept

3

35

EH54

Overall Like Living Here

3

Park

4

Parking charges

1

Play Areas for Kids

2

Play Parks

8

Pleasant

3

Plenty to do

1

Police/Traffic safety

5

Post Office

3

Proximity of Shops

41

Proximity to Airport

4

Pub

2

Public Transport

23

Quiet

199

Residents

1

Residents Care for their Homes and Gardens

4

Restaurants

4

River

2

Roads

12

Rural

2

Safe

14

Theatre

22

Scenery

70

Trains

119

Schools

24

Transport

56

Sheltered Housing

3

Upgrading Houses

3

Shop Mobility

1

Very good here

2

Shopping Centre

63

Vet Service

2

Shopping/cafes

203

Views from House

1

Shops Nearby

21

Voluntary Service

2

Social services

3

Washings Done

1

Sports Centre

6

Well Organised

1

Support services

3

Wildlife

1

Swimming pool

1

Xcite leisure

4

Taxi Service

1

Youth Clubs

2

36

EH54 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?

What

Where

How

Tally

A lot more entertainment

Livingston

In public areas – shopping outlet

2

Alcohol problems

Everywhere

Police

1

Assessed with mobility

In the home

By staff

3

Bank facilities

The Mall

Not just cashpoint

5

Better buses

Knightsridge

Better gritting, snow clearing

West Lothian

Better health centre

1 WLC

3

New businesses

1

Better Hospital

1

Better swimming pool

1

Better transport routes

1

Bingo

Partnership/Community Centre

Bus service

West Lothian

First Bus

Bus services

Deans/local

Weekend service better 3

Bus services for disabled Bus shelter

2

First Bus

26 2

Dunvegan Gardens, Murieston

Bus shelters

1

Bus to health centre

Carmondean

Buses

Livingston/Murieston area

Buses with wheelchair access

All local routes

Bushes at roundabouts impairs vision to traffic

All areas

1 Bus company

2 2

Lowering them

Butchers

2 1

Car spaces

In street

WLC

1

Carers

Braid House

Always there when need support

1

Carers

Attend twice daily

House keeping

1

Chemist

The Mall

Faster service

1

Reduce prices and limit 1 BOGOF offers

Chemist Chemist Chicanes

2 Everywhere

1

Clean up

1

Cleaner

Dedridge west

1

Cleaner streets

Deans

West Lothian Council

1

Cleaning streets

Everywhere

WLC

2

Closures at St Johns stopped

St Johns

1

Clubs for older people Communal Grass Areas

1 Howden

WLC

1

Community centre

Ladywell

Used more/ Elderly groups

2

Community centre

All over

WLC

3

Community centre for old people

Livingston Centre

1

37

EH54 Dancing clubs

Livingston village

Organisations + WLC

6

Dangerous paving

Ash Grove

WLC

1

Day Centre

Howden

WLC

1

Decent supermarket

The Mall

First Bus

1

Dental surgery

1

Dentist

Missed areas

1

Derelict houses

WLC

2

West Lothian council

1

Disabled bowling green

Craigshill

Disabled parking not clear enough, fading

Livingston Roads department

2

Distance to bus stop

Howden

1

Doctors

The Mall

Advance booking

1

Dog fouling

Everywhere

West Lothian Council

27

WLC

6

Dog fouling Dogs on leads

Livingston village

WLC

3

Drop in cafes for elderly

Murieston

Council or voluntary

1

Easier to get Dr appointments

Craigshill

NHS

1

Elderly drop-in centre

Livingston village

Elderly housing needed

Livingston village

Council and Private

2

Encouraging more activities

Livingston

In groups

5

Entertainment for all ages

Craigshill

1

Escalator

Livingston north rail – same as Waverly station

2

Family & friends

Home

2

Support with everything, family always around

Faster doctor’s appointment Footpaths alongside of road

1 Livingston

3

Frequency of Doctors appointments Gardens empty

2

2 Houses

Almond housing + WLC 3

Gritting

Eliburn/Beech Place cul-de-sac

More gritters

3

Gritting

St Andrews Way

WLC

1

Gritting in winter

Eden Drive

WLC

1

Group for blind people

Blackburn Community Centre

Health centre

Knightsridge

Health centre

Howden

3

Health check for over 60

Craigshill

1

Help at home

Livingston

3 Improve appointments

Elderly

21

3

Help with garden

Pentland Park

1

Home help for elderly

All over

2

House with garden

1

Improvements in wooded areas

Knightsridge

Jobs

Everywhere

Kids play areas Line dancing

38

3 Jobcentre

1 1

Livingston village

3

EH54 Litter

Everywhere

Local police

Craigshill

Loss of services at St Johns

St Johns

WLC

12 6

NHS

Meeting place for old people

5 2

Mobile baker/grocer

St Andrews Way, Restondene

1

More activities

Livingston

In clubs etc

1

More awareness to health

Livingston

More exercise information

1

More awareness to social care and fitness

Fitness groups/Livingston

By having clubs catering for exercise

1

More bungalows

1

More bus services

Blackburn-Bathgate

More care to woodlands

Livingston

2 WLC

1

More carers

1

More council workers

1

More day centres

Livingston

WLC + private

2

More elderly friendly

Craigshill

West Lothian Council put back green areas

1

More facilities

Ladywell

More involvement in volunteering

Livingston

More local shops

Deans

1

More parking

All over Livingston

2

More police on street

1 By using elderly people 2 in the community

Police

1

More pubs

1

More seating in ‘The Elements’

1

More shops

Knightsridge

1

More suitable houses

Livingston

Motors on path

Burnsknowe/Mid Street

Need housing programme that is for the elderly

Livingston

More gated community style housing on 1st 1 level.

Need more volunteers (Elderly)

Livingston

Encourage older people into volunteering in 3 clubs

Nightlife for over 25s

Livingston

2

Make living more independent

5 1

No banks

1

No bus shelter

Murieston Way

No charge to park at centre

Livingston

WLC

1 2

No community centre

1

No shops except Co-op

1

Not interested in private tenants property

WLC

2

Notice board for all events

Livingston centre

2

Open markets

Livingston

2

39

EH54 Pack PO Storage blocking vision when driving out of Staunton

Staunton

Parking

Everywhere

WLC

1

Parking charges

Livingston Centre

Private business

4

Pedestrian crossing

Craigengar Park

1

Pharmacy

Uphall Station

1

Police

Livingston

2

Police on beat

Deans

Post Office

Uphall Station

Pot holes

Everywhere

Provide shops

Carmondean

Public toilets

1

Police

3 1

WLC

12 2

WLC

1

Rail station

Walk way Livingston North

Scot Rail

12

Road enforcement

Livingston

More speed bumps

1

Road surface

East Calder to Camps

WLC

1

Secondary School

Uphall Station

WLC

1

Sheltered housing

West Lothian

1

Sheltered housing

Livingston village

1

Shop facility Shops/more variety

1 Mall

2

Small supermarkets

4

Smaller house

Deans

Smells from food shops

Livingston village

Smoking

Where I’m allowed

By someone except me 1

Social help

Livingston (Howden)

Feel I wouldn’t get this in a town

1

Speed Bumps

Uphall Station

WLC

2

WLC

1

Police

1

Police

1

Sports clubs

2

Social services

3

Speed bumps Speeding Cars

Murieston

Speeding cars Sport facilities

Deans

Stay at home

WLC

1 1

Stray dogs

Eliburn

WL Wardens

3

Street cleaning

Deer Park

WLC

1

Swimming pool

Carmondean

1

Swimming Pool

1

Takeaways

Livingston village

Tap dancing

Howden

WLC

1

Toilets

Eliburn Park

WLC

2

Train station

Livingston North

Have escalator like Waverley station

1

WLC

1

Transport for disabled

1

Trees blocking TV aerials

Dedridge

Trolleys on river

Craigshill

Police

1

Vandalism

East Calder

Police

1

40

2

EH54 Vandals

Everywhere

Police

1

Walkway

Rail station North

Scot Rail

1

Weeds

Howden

WLC

1

WLC staff parking

Columbia Avenue

WLC

1

Better bus service to and from top end of Bankton and Almondvale

Livingston

More frequently than hourly

1

Protection of social services for older people Dropped kerbs

1 All over

1

Seats on paths

1

Closer bus stops at bottom of craigshill

1

Free or cheap local clubs

1

Grit bin for winter

On street

1

Pot holes filled in

All around – Craigshill

1

Paths down Almond need swept so mobility scooters and wheelchairs can use

1

Rail link too long to walk down

Livingston North

More care from home

Here where I live

Carers

Home

On a daily basis

Carers

Braid House

Like minded elderly folk 2

Family commitments

West Lothian

Works for WLC

1

My family visits

At the home

Through regular contact

1

Council

1

Keep use of saloon cars

Scot rail escalator

1 1 1

More roads out

Everywhere

Build them

1

No immigrants

All around Livingston

Do not let them in

1

Teach people to be more sociable, especially at the centre

Livingston – especially the centre

At schools and colleges 1

Less roads to Livingston

Everywhere to Livingston

Dont let anymore live here

1

Better bus services

Carmondean

Replace buses and increase services

3

Bus service

Livingston village

Although I do not use buses, I understand from users that the service is not adequate

3

Activities for elderly

Livingston

Clubs set WL

1

Health and Fitness

Livingston

Raise awareness

1

Bin men

Proper place

Put bins back where they belong. Not left lying in street.

1 WLC

1

Ramped pavements

Knightsridge West

1

Community groups

Adamsbrae library

1

Neighbourhood watch

Adamsbrae

1

Litter

All around

1

Layabouts

1

Weather

Scotland

1

Focal point

In and around centre

1

41

EH54

Music

Street

1

Cafes

Centre

1

Transport (buses)

1

More local shops

Eliburn

1

Police patrols

Dedridge

Swimming pool

Murieston

Police Department

1 1

Health Centre

Adamsbrae

2

Public bowling ground

Dedridge

1

Community Centre

Livingston Village

1

Day centre

Craigshill

2

Play area for kids

Craigshill

1

Swimming pool

Dedridge

1

Sheltered housing

1

Library

1

Day centre

Deer Park

1

Different house

Different area

1

Areas forgotten about, WLC spend money to upgrade more services for seniors

Craigshill

1

Desolate, WLC to put money in to improvements Craigshill – Livingston

Who had a say by postcode

42

1

0

2

1

1

2

1

3

2

4

7

5

26

6

25

Age

Male

Female

7

86

60-65

77

91

8

206

66-76

147

181

9

180

77-87

72

84

10

111

88+

6

21

Score Frequency 0 = could not be worse 10 = could not be better

EH55 What do you think about living here?

What people in this postcode do not like about living here

More double yellow lines on main road

1

More leisure clubs

3

New people not pleasant

1

No complaints

1

No health centre

1

Not as nice as it was

1

Not enough local sheltered housing 3 Not much to do

1

Nothing for children

1

Parking

13

Parking charges

3

Tally

Pavements

4

Abandoned buildings

2

People

1

Abusive

1

People loitering

4

Activities poor

4

Play park is appalling

1

Amenities poor

3

Public swimming pool not available 2

Bus service

6

Quick bus service to Edinburgh

1

Bypass for heavy traffic

4

Road maintenance

20

Chewing gum on pavements

1

Selection for housing

1

Children playing football

1

Selection of shops poor

1

Clear up after cutting grass

1

Shops poor

1

Clubs for children

2

Too much traffic

4

Cut grass more in Addiewell

1

Traffic police

2

Cycle lanes

1

Traffic speeding

5

Different generational attitude

1

Transport services poor

9

Dog fouling

23

Underage drinking

1

Drug problems

3

Vandals

5

Drunks across the road

1

Wind farms

2

Gardening in community poor

2

WLC services

3

Graffiti

1

Yobs

2

What people do not like about living in postcode EH55

Has operation so can’t do gardening 1 Health clinic

2

Improve health services

1

Internet access poor

1

Lack of entertainment

1

Lack of facilities for 60+

2

Lack of shops

4

Littering

20

Lorries driving through village

1

Main street shops closed

2

43

EH55

What people like about living in postcode EH55

Tally

Access to Edinburgh/Glasgow

3

All facilities

4

Amenities good

5

Bowling club

6

Bowling green

3

Brought up in West Calder

1

Bus service good

20

Central

4

Church

1

Clean/tidy

6

Close to motorway

1

Close to West Calder for train

1

Community centre

7

Community services good

9

Community spirit

1

Council good

4

Countryside

2

Dentist

1

Doctors surgery

1

Easy Access

3

Family in area

4

Friendly

10

Friendly people

4

Friends

3

Gardening

2

Golf course/club facilities

3

Good community

10

Good facilities

1

Good food

2

Good train service

8

Good transport throughout Scotland

2

Grass cutting facilities

Health centre

7

House

1

Library

6

Location

3

Lovely open spaces

2

Near Livingston

1

Nice & quiet

6

Nice area

6

Nice neighbours

15

Open spaces

1

Park

1

Pitstop services good

2

Policing

2

Public transport

2

Quiet

14

Rail station, Uphall

1

Reasonable selection of shops

1

Rural

1

Scenery

1

Security

3

Services for children

1

Shopping good

20

Shops close by

9

Sports centre

1

Swimming pool

1

Train station nearby

2

Trains

20

Transport close by

14

Village life

1

Village life

1

Village nice size

2

Walking down to shops

2

1

Walks

6

Gym

3

Wheelchair friendly

1

Happy with West Lothian

1

Where I was born

1

44

EH55 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?

What

Where

How

1 bed houses Ball games

Tally 1

In street

Council

1

Better use of government & local money and listen to people more

1

Bus routes

1

Clear cut grass

Polbeth

WLC

Consider planting flowers to help the bees & small animals

1 1

Continue lunch club

Community centre

1

Cycle lanes

West Calder

1

Dancing for older people

Local

West Lothian Council

Doctors surgery Dog fouling

1 Pavements/grassy areas

Dogs not on leashes Drugs

1

Addiewell

WLC (warden for dogs)

9

WLC

1

Police, drugs & alcohol

1

Facilities all day eg. art & craft, IT

1

Fewer windmills

West Calder

Free disabled parking

Livingston centre

Further wildlife walks

West Lothian

Good care packages for those who need it Grass cutting

Addiewell

Health centre

Polbeth

Heavy traffic

Bypass roads/ West Calder Main Street

Improved bus service

1 Discuss with management

2 1

Council & private

2

WLC

2 1

WLC, Gov

1

Bus companies

3

Laundrette

West Calder

1

Less litter

West Lothian

3

Less traffic

West Calder

1

Lorries

West Calder

WLC, Gov

More care where trees and wildlife areas are cut

1 1

More choice of shops

Shopping centre

2

More for kids

Local

1

More police patrolling

Mooreling gardens

Council/police

1

More quality shops

West Calder

New businesses

1

More traffic police

Everywhere

Parking charges

Livingston centre

2 Private companies

1

45

EH55

Parks - open park

West Calder

1

Pavement access for wheelchairs

Polbeth

Pedestrian crossing

Stoneyburn junction

1

Pensioner houses

West Calder

1

Get advised by disabled 1 people

Post office

1

Private let’s not monitored Public Transport i.e. diala-bus

West Calder

WLC

1

West Lothian Council

6

Reduce speed to minimize & stop road kill

1

Reduce speeding on all roads

Police

1

Restaurants

Livingston

1

Road Maintenance (pot holes)

Roads & pavements

West Lothian Council

10

Sheltered housing

Everywhere

WLC & Private

2

Shuttle bus to medical centre

West Calder

Snow/ice gritting

Glebe

Swimming pool

West Calder

3 Council

1 2

Teach youngsters manners

2

Transport

Willowood

Vandals

West Calder

Who had a say by postcode

1 Police

3

0

0

1

0

2

0

3

1

4

0

5

4

Age

Male

Female

6

10

60-65

8

13

7

26

66-76

21

38

8

36

77-87

8

8

9

9

88+

0

0

10

8

Score Frequency 0 = could not be worse 10 = could not be better 46

Venues where outreach consultation was carried out

Ability Centre

Dechmont Post Office

Open Door Uphall

Addiewell Pit Stop

Dedridge Baptist Church

Peacock Nursing Home

Age Scotland (27 orgs)

Dedridge Good Neighborhood Network

Pentland View Sheltered Housing

Almonvale Centre Armadale Bowling

Dedridge Gospel Hall + Blackburn

Pumpherston Bowling Club

Asda, Livingston

Dobbie's Livingston

Pumpherston Senior's Club

B&Q Livingston

East Calder Bowling Club

Regal - Over 50/60s Club

Balbardie Bowling High

East Calder Dance Group

Restondene Sheltered Housing

Bathgate Bowling (2)

East Calder Social Senior

Rotary Club Broxburn

Bathgate British Legion

East Whitburn OAP

Rotary Club Livingston

Bathgate Golf Club

Elim Church, Carmondean

Round Table Livingston

Bathgate Happiness Group

Fauldhouse over 50's Club

Salvation Army Church

Bathgate Ironstone Writing

Food Train

Seafield Pensioners

Bathgate Partnership Centre

Guilds Broxburn Church

Seafield Walkers Club

Bathgate St. Mary's

Guilds Uphall Church

Social Care Recruitment Training

Bathgate Working Mens Institute

Heedrum Hodrum Pipes

Spiritulist Church

Bellsquarry WRI

Holmes Gardens Nursing Home

St Michael's Day Care Centre

Bield Sheltered Housing, West Calder

Holmes view Sheltered Housing

Strathbrock Partnership

Homecare in community Livingston

SWRI Federation

Blackburn Gospel Hall

Indoor Bowling Livingston

Blackburn Library

Kirk of Calder Guild

Templar Day Centre, St Johns Hospital

Boghall Drop In

Kirknewton Senior & Bowling Club

The Rosebery Centre

Boghall Parish Church

Letham Bowling Livingston

U A 3 Uphall Community Centre

Braid House Livingston

Linlithgow Golf Club

Uphall Community Centre

Broxburn Bowling Clubs (2)

Livi Village Sheltered Housing

Uphall Station Bowling

Broxburn Seniors

Livingston Bingo

West Calder Lunch Clubs

Calder Bells K. of C.

Livingston Village Over 50's

West Lothian 50+ Network

Carewatch Caledonian House Livingston

Masonic Club Livingston/Mid Calder Mid Calder Bowling

Whitburn & District Community Development Trust

Country Dancing (Ecclesmachan & Strathbrock)

Mid Calder Ladies & Senior Clubs

Whitburn Christian Fellowship

Mid Calder Ladies Club

Whitburn Dance Clubs Over 60s

Middleton Bowling Uphall

Winchburgh Art

Mosque

Winchburgh Bowling Club

Craigengar Sheltered Housing Craigsfarm Craigshill Community Care Craigshill Good Neighborhood Network Cunigar House Mid Calder

Penumbra

Murieston Art Club NHS Lothian North Barn Quilters

Curling/Parkinsons Social Uphall

Norville Lodge, Boghall

Curves, Broxburn (fitness)

O.E.S MlC 260

47

This consultation was financed by the West Lothian Council’s

“Reshaping Care for Older People” Programme

Consultation Findings Report by: scottish participatory initiatives www.scottishparticipatoryinitiatives.co.uk

Voluntary Sector Gateway West Lothian 36-40 North Bridge Street Bathgate, West Lothian EH48 4PP email: vsg@vsgwl.org web: www.vsgwl.org tel: 01506 650 111