Promoting, Supporting and Developing West Lothian’s Voluntary Sector
201 3
Co n sul s u l tin ting Old de e r Pe o p l e Pro j e c t WE S T LOT H I AN
Contents Acknowledgements The Team Background Introduction Project Aims Project Objectives Summary Findings by Postcode List of Venues
2 3 3 4 5 5 6 9 47
For training methodology and an electronic version of this report visit www.vsgwl.org
Acknowledgements “Thank you to the people of West Lothian who volunteered as facilitators and to everyone who took part in this consultation.� graphics by
digital www.deltadigital.co.uk
Jim Gallacher, CEO Voluntary Sector Gateway West Lothian
The Team Lynsey Kyle Hugh Craig Tessa Lanni Ian Henderson Kevin Porter Anne Thomson Jessie Fyfe Wendy Swan Jemma Boyle Liam Woods Helen Kirk
Chelsea Pitman Kate Hadley-Boyd Eilidh Sayers Ruth Pratt Aaron Sayers Ciorstaidh Young Hazik Gilani Catriona Brand Zoe Stirling Steven Eddie
Participation Process Designer and Trainer Susan Guy, Scottish Participatory Initiatives
Background As the population of West Lothian’s older people grows so will the need and demand for resources. The view of West Lothian’s
older people are of paramount importance to ensure that resources are directed appropriately to meet the identified need as voiced by the service users.
“...the population of West Lothian is predicted to rise by 5% by 2011, by 10% in 2017 and by 22% by 2031 when the projected population will be 202,114.” West Lothian Council, 2009
Introduction Voluntary Sector Gateway West Lothian commissioned Scottish Participatory Initiatives to design and deliver a Participatory Appraisal Community Consultation training process in January 2013. This consultation training aimed to build upon a very successful Participatory Appraisal (PA) consultation project the previous year called Spring Forward and to achieve the new objectives for the Consulting Older People Project (COPP). Twenty one local volunteers were recruited ranging in age between 16 and 75. They came together to review PA principles and to be trained in a PA process designed to achieve COPP consultation objectives.
Please see www.voluntarysectorgateway.org for a description of the training methodology and a downloadable version of the data. The team worked throughout West Lothian meeting people aged 65+ where ever they could be found e.g. shops, day care centres, lunch clubs, coffee mornings, senior citizen clubs, churches, sheltered housing and care homes, shopping centres, neighbourhood networks and organisations that had an older client group. The survey was also made available online.
Project Aims The aim of this project was to gather the views and ideas of people age 65+ living in West Lothian to get a better understanding about what they like or don’t like about where they live and what they feel will help them to maintain their independence now and in the future.
Project Objectives •
•
To recruit and train local volunteers to
To utilise the result of the consultation
carry out the Participatory Appraisal
to inform the development of action
consultation
plans for reshaping care for older people
To increase the self confidence and skills
agenda
in the consultation team •
•
•
To ensure that the results are made
To try to gather the views and ideas of
available to commissioners, policy
2000 older people aged 65+ living in
makers and others with a remit to ensure
West Lothian
service delivery to older people meets their user needs.
•
To reach people living in each postcode area in West Lothian
Summary Two thousand people aged 65+ were asked what they thought about living in West Lothian now and what they felt would assist them to maintain their independence in the future. The team worked out and about in West Lothian and in 105 venues to reach as many people as possible over a 3 month period. This map shows the number of participants by area.
6
Summary Data This chart shows the range of gender and ages that had their say 600 550 500 450 400 350 300 250 200 150 100 50 0 Age 60-65
Age 66-76
Age 77-87
Age 88+
This chart shows the range of scores people gave to indicate their satisfaction level of living in West Lothian 600 550 500 450
Overwhelmingly people gave a score indicating they like where they live. More important than their scores are their reasons for their scores and their ideas for maintaining and improving their quality of life.
400 350 300 250 200 150 100 50 0 0
1
2
3
4
5
6
7
8
9
10
7
Summary Findings What people aged 65+ said they like about living in West Lothian
What people said they do not like about living in West Lothian
The top five most recorded things people like about where they live: 1. Public Transport 2. Good Neighbours and Friendly Community 3. Parks, Countryside and Open Spaces 4. Amenities: Health Centres, Community Centres, Gyms, Shops 5. Quiet where I live now
The top five most recorded things people do not like about where they live: 1. Dog Fouling and Litter 2. Poor Public Transport Services, Info, Access, Costs and Links 3. Council Services e.g. frequency of grass cutting, state of paths, and roads poor 4. Lack of good local independent shops near where I live 5. Health Centre appointment system and waiting time to see GPs
People’s ideas for what will help them maintain their independence in the future The top five most recorded ideas for maintaining independence into the future and some details as to how where and what could be involved.
8
What
Where
How
Better, more responsive, affordable, accessible public transport
All over West Lothian
Bus companies respond to this survey and meet the needs of users
Better footpaths and cycle paths
Complete and maintain existing links, Bathgate, Livingston North make new links, escalator up to Bridge at All of West Lothian Livingston North. West Lothian Council and Scot Rail
Better Health Care facilities and systems
e.g. Kirknewton, Bathgate, Armadale, Broxburn, Knightsridge, Howden
More housing suitable for the Elderly
Near where I live now so I can maintain my More 1 and 2 bedroom bungalows network of friends, families, neighbours etc.
More good, local, independent shops
High Streets and near where I live
Quicker access to GPs, better and more gyms, pools, facilities and services for maintaining health nearer to where I live
Lower rates, better and affordable parking
Findings by Postcode The following is a record of the survey’s findings for each postcode. Coloured boxes used here match the following different page headers for each postcode. Colours are also used in the tables to differentiate between “likes” , “dislikes” and “suggested improvements”.
9
EH27
What do you think about living here?
What people in this postcode do What would make people’s experience of living here better not like about living here. and would enable them to maintain their independence as they get older?
What people do not like about living in postcode EH27 More Activities Community Centre Health Centre Better Transport More Shops More Facilities Speakers at station (too loud) Police Patrols Vandals Road Maintenance Landscaping West Lothian Council Lack of small shops, i.e. butchers Dog fouling Lack of parking Reliability of bus service Nothing for children Too many HGV vehicles speeding Disabled parking blocked in Kaimes Crescent Speeding through village
10
Tally 1 1 5 9 8 2 1 2 3 1 1 1 1 3 1 9 1
What
Where
How
Tally
Stop vandalism
Village
Police Patrols
2
Better bus service
Kirknewton
Bus companies
3
Pot holes
Streets/roads
Council
1
Health centre
Kirknewton
NHS
2
More shops
All over
3
Bing
Winchburgh
1
Reliable transport
1
Can we operate Lothian Kirknewton buses in Kirknewton
1
Traffic control
All over
WLC
1
Dog fouling
All over
Council services
2
Disabled parking
Kaimes Crescent
WLC
1
Kirknewton
Roads Dept. Speed bumps
1
Traffic speeding Mains Gas
1
Chemist
1
Supermarket
1
1 1
Who had a say by postcode
1 Age
Male
Female
60-65
2
4
66-76
11
10
77-87
2
2
88+
0
0
EH27
0
0
1
0
2
0
3
0
4
0
5
1
6
2
7
6
8
12
9
11
10
1
Score Frequency 0 = could not be worse 10 = could not be better
What people in this postcode like about living here and the number of times each like was recorded.
What people like about living in postcode EH27
Tally
Quiet
20
Accessible
1
Friendly
7
Transport Services
8
Hospital
2
Countryside
7
Shopping Good
9
Nice Area
9
Clean
2
Neighbours Good
5
Healthy living
1
Local space
1
Open space for dogs
1
Paths & walkways
1
Peaceful
2
Central
2
Rail Station
9
Facilities good for seniors
2
Park
33
Nice cemetery
1
Nice church in area
2
Good pub
2
Roads
1
Born here
1
Community Spirit good
2
Close to Edinburgh
1
Near shops at Livi
2
Bowling Club
1
River Almond
1
Rural
1
11
EH47
What do you think about living here? What people do not like about living in post code EH47
Tally
What people in this postcode do not like about living here
Abuse of disabled spaces 1 Abuse of school grounds 1 Abusive neighbours Areas out with Livingston are suffering, due to shops in Livi Bad access for bin and large lorries Bad road up lane Bad tenants
1 1 1 1 1
Families hanging about street
1
Flooding
3
Get rid of bookies
1
Gritting
5
Having to travel to hospitals in town
1
Health centre need more 1 staff
1
Road maintenance
31
1
Secure play area for children
1
No notice board for village events
2
Shopping poor
43
No organised lunch clubs/activities
1
Slabs at Whitburn cross very slippy
1
Speeding cars
5
1
Stopped giving out programs at cinema
3
Surgery waiting times
7
1
No more houses
1
No nice area to walk
1
No night warden
Housing
2
No path way between Fauldhouse & Longridge
Immigrants
1
No police presence
4
Lack of bank
1
No police station
1
1
No public toilets
2
Tattoo place should be closed
1
No respite facilities
1
Teens loitering
2
No sheltered housing in village
1
The area
3
No swimming pool
1
The people
1
Noise levels
3
Things don’t get done
1
Time council take to finish a job
5
Too many off license premises
1
Town centre run down
1
Transport links
2
Bathgate nothing but charity shops
1
Lack of respect from youths
Better council services
1
Lack of shops in Fauldhouse
1
Better policing
7
Littering
25
Lonely
2 3
Blackburn cross is a mess 1
Rates too high for shopkeepers
No integration/activities
Blackburn needs own Secondary school
1
Broken glass
1
Lothian health board re. withdraw of services at St Johns
Buses
17
Lots of dog walkers
3
Busy roads
1
Main street
1
Care at home
1
Money cuts
1
Not being allowed to renovate exterior because four in a block private
1
Not enough info on health service
1
Not enough police meetings as used to be
2
Untidy gardens
3
Not enough walking paths between towns
1
Up to 2 hours by bus to Edinburgh
1
Not safe
1
Upgrade woodland trust 1 area for cyclists & walkers
Nothing for 16-60s
1
Nothing to do
3
Using path as motorbike track
1
Off road bikes
1
Vandalism
11
Wild rabbits
1
Youths drinking on the street
2
Cats
2
More council houses
2
Change of crossing from Glenburn to Glencoe
1
More/regular chiropody visits
1
Cigarette ends on street
1
Needs regeneration
1
Clearing of snow
4
Neglecting property
1
Neighbours
1
No bank in Blackburn
1
No café in community centre
2
Parking (very little/over driveways)
16
No café or pub to socialise
1
Path maintenance
28
Price to hire community wing
1
Rail bridge not good for disabled
1
Community centre too far from town centre
1
Crime
1
Cut backs within sheltered housing
1
Dog fouling
52
Drinking outside pubs
2
Drug & alcohol issues
13
Empty premises on main street
12
7
No direct bus to Glasgow 1 in Blackburn (East end) No facilities
6
No hardware shop
1
EH47 Who had a say by postcode
What people in this postcode like about living here What people like about living in postcode EH47
Tally
Attention to green areas
2
Beauty parlours
2
Being close to family Bin collections are good
Bowling
10
Good housing
7
Good neighbourhood
4
Good roads
1
Good schools/nurseries
2
Good shops
79
Green Areas
7
Happy
1
Hard working community
1
1
Health centre
20
Central (Transport Links)
24
Heartland
2
Central location
17
Hospital
6
Central to amenities
2
Improving the appearance of old buildings
1
Chiropodist
1
Church
2
Landscaping
2
Church elderly home visits
3
Library
2
Clean
9
Like everything about Fauldhouse
3
Community centre
15
Community spirit
49
Like Whitburn
Cycle path
4
Living in countryside
Disabled facilities
2
Doctors (home visits)
16
Entertainment
1 2 7
Male
Female
60-65
46
53
66-76
62
91
77-87
27
34
88+
3
13
No trouble
1
Own flat
10
Parking
1
Parking/ housing private parking
4
Parks
12
Peaceful/quiet
37
Policing
1
Post office
2
Pubs
3
Railway close by
2
Reduced single person tax
2
Residential home in village
1
Restaurants
1
Rural
1
Safe neighbourhood
4
Schools
9
Shopping centre
4
Shops close by
1
1
Sports facilities
3
2
Swimming pool
27
Taxi card
1
The centre in Blackburn does a lot of excellent work for young & old
3
Train
36
Transport
2
Very little traffic
1
4
Carers come in
Facilities for all ages
7
1 4
Everything
80
Good community
1
Born & bred
CafĂŠ
Good bus service
Age
Livingston now offers good shopping facilities, cinema & theatre
1
Lots of dog walkers
1
Lovely, no complaints
1
Main shopping area is flat
1 9
Volunteering work
1
Family close-by
13
Mining village friendly & quiet
Fresh air
2
Mobility
1
Walks on doorstep
13
Friendly people
37
Neighbourhood
2
WLC services good
27
Galadays
4
Nice area
47
Golf course
2
Nice neighbours
43
13
EH47 What
Where
A park to sit in
All over
A track around King Georges
Whitburn
Bank facility
Blackburn
2
Benches outside
Village
1
Better chemist
Blackburn
1
Better community policing
All areas
1
Better public transport
Everywhere
6
Better wages for carers
All over
1
Bowling club
How
Tally
What would make people’s experience of living here better and would enable them to maintain their independence as they get older?
1 WLC
WLC
2
1
Bus service
Asda
Bus service
Stoneyburn
Buses
Edinburgh/Glasgow direct
1
Cheaper rent for new businesses
Whitburn
1
Christmas lighting throughout town
Whitburn
1
Cinema
Livingston
Community centre
Town centre
4
Community garden
Whitburn
1
Council services
In most areas
1
Council to finish jobs on deadline
Everywhere
1
Crackdown on drugs
Community
1
Dog fouling
All areas
14
Dog fouling
Whitburn
2
Dog warden
Stoneyburn
Council
3
Drink & drugs
Whitburn
Police
2
Encourage new businesses
Whitburn
Facilities for older people
1 Council
More films suitable for older people
1
1
1 WLC
1
Flooding
Whitburn
2
Footpaths
Between all towns
1
Free bus pass
2
Fresh groceries
Village
Council
1
Get rid of speed bumps
Stoneyburn
Green areas
Old end Blackburn
WLC
1
Health service
Whitburn
Retain, maintain & upgrade surgery
3
2
Help gardening
1
Houses with no stairs
3
Improve safety
Community
CCTV
1
Keep services at St Johns
Village
Less drink & drugs
Stoneyburn
Police
2
Less drink & drugs
Blackburn
Police
2
Less drink & drugs
Fauldhouse
14
1
1
EH47 Littering
All over
Local housing support service close to cross
Council
2
Whitburn
Local knowledge
All over
WLC
1
More choice
Community
Council
1
More police
Community
More respite for young carers
All over
More shops
Main St, Bridge St
More speed bumps
All over
More speed cameras More street lamps More supervised area for children
Whitburn
1
New pavements
Whitburn
5
Park & ride
Whitburn
1
Parking
Bathgate rail station
1
3 WLC
1 1
WLC/NHS
1
All over
WLC
1
Blackburn
WLC
1
More spaces
Parking at doctors
1 1
Partnership centre
Whitburn main street
1
Path and road maintenance
Community
Pavements
Whitburn Main street
2
Police
Blackburn
1
Pop up shops
Whitburn
1
Programs to revive films
Vue Livingston
Public crossing
Glencoe crossing
Council
WLC
6
1 1
Regular bus service
3
Retail shops
Community
Road maintenance
Whitburn
6 WLC
Safe pathways in winter
4 1
Safe play area
Seafield
1
Safety crossing
Lanrigg Road
2
Shared shops - mini businesses Whitburn
1
Sheltered housing
Stoneyburn
Council
2
Shops
Main street
Reduce rates to encourage better shops
5
Shops
Stoneyburn
1
Shops
Whitburn
WLC
2
Snow clearing
Beachwood road
Council
2
WLC
1
Speed bumps Stop fly tipping
Quarry Road
Surgery
Weavers Lane, Whitburn
1 Being able to get appointment quicker than two weeks
Swimming pool
4
Tables for tea
Vue Livingston
Toilets
All over
WLC, police
2
Vandals/graffiti
Blackburn
WLC, police
Vet tenants
Community
Transport to Edinburgh airport
Window displays WLC take too long for repairs
3
1 1 2 1
Shop keepers take more care of presentation on windows 1 1
15
What people do not like about living in postcode EH48
Tally
EH48 What do you think about living here? What people in this postcode do not like about living here
Access to Asda Armadale (roundabout)
1
Alcohol litter
2
Amenities for disabled
1
Antisocial behaviour
2
Appointment times for doctors 10 Attitudes all wrong
1
Bad area (Mayfield)
1
Bad reputation
2
Bank facility
1
Been here too long
1
Better cycling facilities for elderly
1
Better facilities above Bathville
1
Better health centre
4
Better policing
9
Bus links rubbish
1
Bus service erratic
19
Car parking in front of shops on streets 4 Cheaper public transport
2
Community notice board
1
Cycle path incomplete Deprivation of certain areas
Lack of doctors good service
1
Lack of public transport
9
Shops in need of refurbishment 2
Lack of shops
97
Snow not cleared quickly
6
Lacks Community Centre
1
Speed bumps
8
Litter
17
Speed indicator signs needed
4
Manners towards seniors
1
Speeding
2
Mobiles on public transport
1
Money spent on more needy areas
1
Speeding through hamlet: bumps need improved/remade
1
More for youths
3
Speeding traffic
1
Motorbikes on main road
1
Spitting in street
1
Need more schools & nurseries 1
St Johns closures
1
Neighbours too familiar
1
Street lighting
1
Newcomers
1
Too many ‘takeaways’
5
No complaints
2
Too many cafes
1
Too many charity shops
14
No disabled service in rail station
1
Too many pubs
4
No footpaths
2
Too many weeds
1
No gas in village
2
Traffic at school times
1
Train not handy
4
1
No gritting of roads in bad weather
2
2
Transport problems in winter
1
No new council housing
1
Unclean paths
1
No seats on street
1
Vandalism
4
No shops
3
Very few amenities
5
2
No street lighting
2
Violence in the street at night
4
23
Noise
6
Wood park
1
1
Noisy neighbours
1
1
Not enough for pensioners
2
Young families, mainly single mums on benefit
1
Drink & drug abuse
4
Not enough for youths
1
Council services
3
Facilities for youths
1
Nothing
3
Pubs too dear
1
Fly dumping
2
Parking
23
Gritting
3
Foul language
1
Pathways
11
Schools
1
Poor bus service
12
Entertainment
2
Deterioration of shopping precinct Doctors surgery not big enough Dog fouling Door step callers Drains
6
Giving houses to singles & unemployed
1
Post office upgrade
1
No chiropody clinic
1
Grass cutting
1
Pot holes
4
Parking charges
2
1
Public toilets
1
Council – houses & gates
2
Health centre
1
Public transport
3
Hairdressers
1
Heavy vehicles
1
Railway at back of house
1
Noise from trains
1
Immigrants
3
Restaurants
1
Lower kerbs for wheelchairs
1
Improve gardens
1
Road Maintenance
52
Lack of open spaces
1
Insufficient policing
3
Sacrificed other towns to build Livingston
1
Everything moving to Livingston
10
School bus speeds through
1
Safe areas for walking
1
Grounds in need of attention
Lack of amenities in hamlet, i.e. pubs to socialise in 1
16
EH48 What people in this postcode like about living here Park
9
Parking
1
Peace & quiet
12
People coming into area
1
Police
2
Post office
1
Prescription delivery
1
Procession day
1
Public park
1
Public Transport
13
Pubs
1
Quiet
26
Railway station
6
Regal theatre
9
Resource centre
3
Restaurants
4
Roads
2
3
Roots here
1
Library
9
Roundabout Bathgate to Armadale
7
Library Van Service
1
Rural
2
Living in a rural setting/hamlet
10
Safe
1
Location
1
Scenery
13
Schools
13
Shopping centre
3
Shops
36
What people like about living in postcode EH48 Tally
Football team
1
Friendly area
20
50+ groups
2
Gardens
1
Advice shop
1
Good clubs
24
All good
3
Good community
4
Amenities
13
Good council
3
Area
3
Good development
1
Bank
1
Good facilities
6
Bookies good
1
Good Neighbours
35
Born here
1
Good recreation
1
Bowling green
4
Green areas
4
Bus service
33
Grocery delivery service (ordered by phone)
1
Butchers
3
Health Centre
13
Central
35
Hospital
6
Cheap housing
1
Housing good
2
Chemist
1
Church
14
Keeping bus pass but willing to 2 pay 20/30p
Clean
13
Leisure amenities
Close proximity to airport
3
Close to family
4
Community Community arts & activities
12 1
Community centre
8
Community spirit
9
Most medical practices have more preventative measures for 1 elderly 4
Council Grass cutting service
1
Motorway access nearby
Cycle track
1
Near countryside
3
Shops close by
8
Decent Transport
22
Neighbourhood
1
Social life good
2
Dog dirt bins
1
Neighbours
21
Sports centre
16
Drop in centre
2
Nice area
21
Supermarket
5
Ease of access to woodland
1
Nice houses
12
Swimming pool
18
Entertainment
3
Nice restaurant
1
The Goth
2
Familiarity
1
Nice staff
1
Trains
54
Family & friends
6
Nightlife
1
Trips with 50+ group
1
Family orientated
1
No through traffic
1
Walks nice
4
Flat with no hills
1
On a main bus route
3
WLC services good
3
17
EH48 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?
What
Where
How
Tally
Bank facility
Local
Through bank
1
Better shops
Town centre
3
Better bus service
All areas
2
Better Health Centre
Town centre Bathgate
4
Better library
1
Better neighbours
Woodend, Armadale
Mutual support
1
Better parking
Health centre
3
Better policing
All areas
6
Car parks/parking
Bathgate/St Johns/ railway/ all areas near amenities
8
Cinema
Bathgate
2
Cleaner streets
1
Clubs for older people
1
Community centre Community centre
1 Bathville
2
Council dealing with complaints immediately
1
Cycle path routes incomplete
Railway tunnel to Asda
Council to rebuild section of path
1
Dancing
Community centre
Council
1
Build it
1
Decent pub Doctors
King’s Gate
Appointment service
1
Emergency help service
Woodend, Armadale
Local supplier
1
Extending Bathgate
Bathgate
No jobs or services
1
Fear of drug addicts
Bathville
Footpaths
Asda – Tippethill roundabout
Council/highways officer
3
Grocery delivery service
Locally
NOT online ordering, by phone!
1
Hospital
St Johns
Use it better
1
Housing
Pumpherston
Council
1
Immigration
Boghall
Too many foreigners
1
Improved transport links Through the hamlet
More frequent public transport
1
Level pavements
More stringent policing
1
Everywhere
1
Littering
2
Local bus service
Blackridge – Airdrie/ Glasgow
Council to provide more buses
2
Low door accommodation
Pumpherston
Pensioner housing
1
Council
2
Throughout summer
1
Lower Kerbs Maintain green areas More care in home
18
Local community
1
EH48
More police presence in village
In community
Police authority
More self-contained estates
2 1
More sheltered housing
West end of Blackridge
Council money
1
More shops
Bathgate/ Armadale/ main streets/ Mill road
More transport
Everywhere
Council
1
New council housing
Mayfield
Knock down and rebuild
1
New health centre
Armadale/Bathgate train stations
9
7
No social
1
Parking on South Street causes congestion
Add double yellow lines on one side/council
1
Paths gritted
In local area
Gritting before ice
1
Policing inadequate
Everywhere
Police
1
Politicians
West Lothian
Tell Lies
1
Poor state of public park Wood park
1
Post office area
Area around post office
1
Public toilets
Bathgate
2
Public toilets
Town centre
Public transport
At road end/ all areas
Repair roads Road access to Asda
2 Assisted/ bus companies
5
Local
council
1
Asda
Council
1
Road and footpath cleaning
Everywhere/main roads
Council
1
Road maintenance
East main street
Council
1
Shops
Main street/ Blackridge
Reduce business rates/attract retail
2
Small repairs service
Armadale
Council
1
Social groups
Local community
Community centre
1
Social life
Boghall
Non existent
1
Speed bumps
Drove Road
Speed indicator
Entrance to town
2
Speed reduction
Falside/Bathgate
1
Support from agencies
In my own home
Aids/ help provided when needed 1
Surgery
Town centre
Council to install
1
1
19
EH48
Tea dances
Central
1
Too many immigrants Traffic calming
1 Dog track
Remove them and put different measures in place
Traffic speeds Weeds
1 1
All roads
2
Working/accessing organisations with vulnerable senior citizens
1
WRI
Colinshiel home
Women run themselves
1
Roads
Whiteside
Speed bumps/ lower speed limit
1
Bus
Bathgate – Livi
Straight through bus
1
Better bus service
Boghall
Run on time
1
More clubs for elderly
Ballencrief/ Boghall Drop-in
More bungalows for elderly
2 council
4
Roads
West Lothian
1
More activities
East Calder
1
Info on local activities
West Lothian
1
Better bus service
Blackridge
2
Flat pavements
2
Lowered kerbs for wheelchairs
1
Pubs
Socialising
1
Council
1
Coat council houses in white/ cream paint/ harling
West Lothian
Bus service
Bathgate rail station
Road & street repairs
West Lothian
Council more productive
2
St Johns
Improve rather than reduce services
3
Open longer hours evenings/ weekends review waiting times
6
Hourly – 2 hourly not much use
1
Hospital GPs Transport through Torphichen
Torphichen
Shows at Galaday
Anywhere
Transport
1
1 Disabled access
Help with gardens Community transport
20
1 1
Volunteer drivers
2
EH48 Dog fouling
On spot wardens
6
Care at home
Social services
2
First
2
Transport links
Armadale
Too many charity shops Too many takeaway
2 Bathgate
1
Shops Extension of bus routes
15 To Gallowbraes
Bus routes
1 Run service past 5pm
1
Bigger sports centre
1
Bigger community centre
2
Community information
1
Parking
7
Local bus service
8
Drugs & Alcohol
Everywhere
Littering Deprivation of areas
WLC drugs department
1
WLC
2
WLC
1
Roads department
13
More facilities for elderly
Eg, cycling paths
1
Walkway at Livingston North
Escalator to bridge over
47
Gritting/clearing paths
WLC
1
Road maintenance
Everywhere
Chiropody clinic Less immigrants
2 WL, Scotland
2
Council fixing houses, fences, roads
1
Neighbours
1
House alarms
Pensioners homes
Council for safety
1
Norvell lodge
Philip Avenue
More security
1
More for all ages
Boghall drop-in
1
Footpath repairs
Bridgend Park
1
Improve market
Bathgate
1
0
0
1
0
2
1
3
3
4
7
5
17
6
21
7
44
8
82
9
38
Age
Male
Female
10
28
60-65
17
36
66-76
51
92
77-87
18
18
88+
2
8
Score Frequency 0 = could not be worse 10 = could not be better
Who had a say by postcode
21
EH49
What do you think about living here? What people in this postcode do not like about living here
What people do not like about living in postcode EH49
Tally
Doesn’t like staff in care home
1
Doesn’t like food in care home
1
Better Transport
7
More crèches for toddlers
1
Dog fouling
2
Parking
6
Congestion
2
No slip road to Glasgow on east end
1
Not much to do
2
Shopping poor
5
Better swimming times (high school)
1
Could do with local swimming pool
1
Transport (Linlithgow – Livingston)
1
Road Maintenance
4
Education service is a little rigid & bureaucratic
1
Local amenities not great
1
Buildings empty
2
Too many computers
1
No spaces at doctors
1
Too many houses
1
Council
3
Rough end of West Lothian
1
No bus park
1
More specialised shops in Linlithgow
1
Parking charges at centre rising
1
Walkway to rail station too long
1
Waiting lists for specific medical therapies
1
Constant change
1
Bigger shops, i.e. M&S, BHS
3
No.31 bus no longer goes to Springfield
1
Council building in a listed building area
1
22
EH49 What people in this postcode like about living here What people like about living in postcode EH49 Tally Housing
1
Shops
4
Neighbours
4
Facilities good
6
Health centres
3
Policing
1
Variety of cafes
1
Family
1
Nice area
7
Nice loch
1
Palace
1
Transport good
6
Golf course good
1
Quiet & secluded
8
Canal
1
Local to St Johns
2
Social services
2
Ability centre
2
Accessible pavements
1
Countryside
3
Amenities
1
Crime rate is fairly low
2
Street cleaning is low
1
Plenty good shopping centres
8
Lovely walks
3
Good Hospital
2
Livingston rail station
4
Theatre
1
WLC good at services
2
Privacy
1
Central
2
Lots to do
1
Friendly people
3
Small close knit
1
Associations
1
Safe
2
Cafes
1
Village feeling
1
Trains
3
Buses
3
Good community
1
Familiar
1
0
0
1
0
2
0
3
1
4
1
5
0
6
4
Age
Male
Female
7
8
60-65
5
3
8
13
66-76
10
6
9
3
77-87
0
11
10
4
88+
0
1
Who had a say by postcode
Score Frequency 0 = could not be worse 10 = could not be better 23
EH49 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?
What
Where
Day centres
More areas
How
1
Local transport
All areas/Town centre/ Bo’ness
4
More crèches for toddlers
Town centre
1
A day out anywhere
Anywhere
Maintain local attractions
Linlithgow
2
More shops
Linlithgow/Bo’ness
1
More bungalow, 2 bed houses
Linlithgow
1
Less cafes
Linlithgow
1
More Golf courses
Linlithgow
1
Less Horse riders
Linlithgow
1
Less Motorbike racing
Linlithgow
1
More dog bins
Linlithgow
1
Slip road to motorway at east side of town
East side of Linlithgow
1
More amenities
Bo’ness
1
Transport links
West Lothian
Better range in libraries
West Lothian
1
Length of travel on bus
West Lothian
1
More Parking
Linlithgow
2
Path around loch (complete)
Linlithgow
Suitable for wheelchair 1 & pushchair access
More specialised shops
Linlithgow
1
Tourist info box
Linlithgow
1
More clubs for teenagers
West Lothian & Linlithgow
1
Bus service
Linlithgow
Walkway at Livi North rail
Provide transport
Between Livingston & Linlithgow
Tally
1
2
Bus companies
1
Livingston North
Scot Rail
27
Public transport
Linlithgow
Go through housing estates & up hills
1
Reading room/ café (encourage socialising)
Linlithgow centre
Use empty shops
1
Encourage small independent shops
All West Lothian high streets
Lower rates/rent
1
Tighter planning control (too many similar shops)
1
Be more selective on shop All West Lothian towns use Bus from suburbs of Linlithgow to Livingston
1
Pot holes
Everywhere
Houses secure
At home
24
1 Security
1
EH52 What do you think about living here? What people in this postcode do not like about living here What people do not like about living in post code EH52
Tally
Assistance with shopping
1
Motorbikes hillview
1
Needs a supermarket
3
Negative reports about the town
1
Neighbours
1
No community garden
1
No community spirit
1
No First Bus service from Edinburgh after 7.15pm
2
Noise
2
Bus service from Dechmont is inadequate for hospital
1
Not any people my own age
1
Bus services
17
Not enough policing
8
Caravans in driveway
1
Not much grass cutting on verges
2
Cats
1
Nothing is perfect but I am happy
9
Cleaner roads & footpaths
1
Overstretched doctors
1
Closing time for public houses
2
Parking at own door
1
Community transport
1
Parking cars on pavements
1
Crime
1
Pavements bad
1
Deterioration
1
Poor main street
1
Difficult for non-drivers
1
Pot holes
6
Dog fouling
30
Railway station needs a bridge
1
Drug/alcohol abuse
4
Road maintenance
14
Empty shops
4
Roads not cleared/gritted in Winter
3
Glass recycling
1
Scotmid shocking prices
1
Health Centre
1
Speed bumps
6
Heavy traffic
3
Stairs, would prefer a bungalow
1
House is too big
1
Street lighting
1
Incorrect/out of date bus timetables
1
Street lighting not always on
1
Infrequency of buses to Edinburgh
7
Too many pubs, beauty, hairdressers
1
Irresponsible house lets
1
Too many betting shops
1
Job losses (Halls)
1
Too many big shops
2
Lack of amenities for young kids
2
Too many roundabouts
2
Lack of bank
1
Too much on street parking
1
Lack of community events for 60/70
2
Town needs an uplift
1
Lack of facilities
1
Train walkway too long
1
Lack of footpath
1
Transport links
2
Lack of good shops
12
Trees along canal banks keeping out daylight 1
Lack of parking
4
Unreliable bus service
3
Lack of shops/competition
2
Vandals
2
Lack of variety
16
Waiting times for doctor’s appointments
1
Layby’s at bus stops
1
Wish train station was closer
1
Less immigrants
2
WLC slow at dealing with issues
1
Litter
31
Would rather be in own home
1
Local police
2
Yobs
1
More facilities for elderly
1
Youths loitering
8
25
EH52 What people in this postcode like about living here
What people like about Tally living in postcode EH52 Attractive parks
1
Been here a long time
6
Born here
1
Bowling club
6
Bus routes
2
Buses
4
Central
14
Children’s activities
1
Church
5
Church guild
1
Clean
3
Community centre
12
Community spirit
Good amenities
11
No alcohol/drug abuse
1
Good bus
27
No crime
1
Good community
3
No traffic
1
Good customer service 1 in shops
No vandalism
1
Not a lot
1
3
1
Good facilities for over 60’s
Not in town
1
Council Services
10
Good neighbours
10
Park
3
Country walks & cycles
6
Good public services
3
Places of interest
1
Countryside – open spaces
Good quality of shops
1
Post Office
1
26
Good schools
6
Pubs/bowling club
8
Dentist
1
Good shopping centre
3
Quiet area
23
Ease to go into town
1
Good transport
1
Restaurants
2
Easy access to town centre
1
Happy place
4
Roads
3
Health Centre
23
Rural
1
Edinburgh/Glasgow not far away
1
Hospital
10
1
Everything at hand
1
Houses
3
Scope to develop hobbies
1
27
Landscaping within West Lothian
Seaside
Facilities – Gym, Swimming pool
1
Security/quiet
4
Family
5
Library
2
Shops
38
Family centre
1
1
Sports centre
10
Football ground
1
Lived here since 1991 and like the area
Friendly
7
Friendly neighbours
24
Garden
1
Golf Course
1
Golf range
1
Good access rail & road 1 Good access to airport & rail
26
13
Taxi concession
1
Local community clubs 1
Theatre
3
Local football team
1
Train service
11
Lots of friends here
9
Transport links
6
Near train station
5
Near work
1
Village atmosphere, Broxburn
4
Nearby shops
3
Walking group
4
New developments
1
WL woodcraft club
1
Nice area
10
Work brought us here
1
EH52 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?
What
Where
How
Tally
A main street to be proud of
Broxburn
Make it an interesting place
2
Arnold Clark parking garage
Uphall
Assistance with shopping
Broxburn
Local shops
1
ATM machines
West End
Install near Library
1
Bank
Uphall
RBS, Bank of Scotland
1
Better bus service
Dechmont
1
Better transport
Broxburn to hospital
1
Bus service
To health centre
Every 15mins rather than 30mins
2
Bus service info
Everywhere
Bus companies
2
Buses need to be on time
Broxburn
Council
1
Businesses closing down
Broxburn
Too many supermarkets 1
Buslay’s need to stop
Broxburn
Council
1
Car parking
Uphall
WLC
1
1
0
2
1
0
2
0
Care plan
Broxburn
Shower etc, social services
1
3
0
Carers home care
Winchburgh
I could still be at home
2
4
2
5
9
Cinemas
Broxburn
Social recreation for all ages
1
6
13
7
26
Close Broxburn Police Station
Broxburn
Sexist/Racist/ Harassed
1
8
46
Communication
Lothians
2
9
27
Lack of passing information
10
20
Community centre
Score Frequency 0 = could not be worse 10 = could not be better
Community transport
1 Broxburn
Dial-a-bus coming to door
Council houses Country dancing
1 Broxburn community centre
1
Do not know area well enough
Who had a say by postcode Age
Male
Female
60-65
11
19
66-76
28
54
77-87
12
26
88+
2
1
8
1
Dog fouling
West Lothian
Council
12
Drugs & alcohol
Broxburn
Police & WLC
1
Entertainment venue
Broxburn
Similar to Regal Bathgate
1
Grit bins
Uphall
WLC
1
Handyman free
Broxburn
To do odd jobs
1
Council
1
Help when required: removing items from house Helpers
Broxburn
To do shopping if unwell 1
27
EH52 Indoor bowling Information board for transport in health centres
1 Broxburn
5
Kids nursery
1
Lampposts need to be on at night
Broxburn
Council
1
Leisure facilities
Broxburn
Need more than a swimming pool. Sports centre
3
Less noise
Next door
Council
1
Litter
West Lothian
Fines/bins/council
12
Loud noise at night
Broxburn
Police presence
2
More accessible local parks
River Almond park over main road
More play areas
New housing estates
More restaurants
Broxburn
1 1 People of all ages need a 1 social life
More road maintenance Broxburn needed
Council
1
More social housing
Broxburn
Council
2
Need more police
Broxburn
Police
1
New businesses
Broxburn
Through new supermarkets
1
New businesses
Broxburn
More quality shops
1
Own house
Broxburn
Council
2
Pensioner housing
1
Pin boards for shopping Broxburn
1
Places for young people Broxburn to attend
Skate parks/ graffiti arts etc
3
Pot holes
Streets
Roads Department
10
Self-help group
Bathgate partnership centre
Already in hand through 1 bipolar Scotland
Shops
4
Small bungalows
1
Social clubs for 60+
1
Stop teens hanging around
Broxburn
Supermarket
Broxburn
Police
1 4
Swimming pool
1
Too many pubs/ tanning salons, etc
Broxburn
Limit type of business
1
Volunteers in cafes
Broxburn
To give people work experience
1
Waiting times at doctors
Broxburn
NHS
5
Youths loitering
Broxburn
Police
1
28
EH53 Tally
What do you think about living here? What people do not like about living in postcode EH53 Better cycle access
1
Better variety of shops
2
No banking facility
1
Bus prices
1
No ready access to 900 service, Glasgow
1
Bus service terrible
21
Noise from pub
1
Bus service to Glasgow
1
Not enough garden rubbish pickups (monthly only)
1
Not enough policing
7
Cost of staying in Craigmair
1
Could do without Tesco
1
Council
4
Dancing organisations
What people in this postcode do not like about living here
Not safe
2
Nothing for teenagers
3
Nothing/no complaints
3
2
Distance from cities
1
Dog fouling
20
Don’t get out much
1
Early morn traffic on A71
1
Government not catering for elderly
2
Howden park centre needs more support
3
I want to go home
1
Junction at Black Bull
1
Pavements maintenance
3
Lack of shops
15
Lack of space
1
1
Smokers outside ASDA
1
Big trees
1
Speed limit needs reduced
1
Not enough parking
6
Drunks
3
Over 60’s put in with other groups 2 Overgrown bushes at footpaths
Lack of facilities for older people
Teenagers in Mid Calder Swing Park
2 Too built up
1
No local amenities
1
Cycle paths not friendly
2
5
Public transport to estates could be better
1
Road maintenance
9
Street lighting
1
Rubbish outside takeaways
1
Lack of pedestrian crossing
3
Street parking
6
Single people given houses suitable for old people
1
Too many chain stores
1
Too many roundabouts in Livingston
2
Too many takeaways
1
Too many teenagers hanging around
1
Too quiet here at times
2
Local families can’t get houses for 5 outsiders No gritting on Healey Avenue
4
Traffic congestion Drumshoreland 2 Avenue Some gardens & houses need work
3
Lack of community spirit
1
Littering
6
Loud music
1
Train access awful (needs escalator)
2
Medical services
1
Train walkway too long
2
More activities for all ages
1
Transport could be improved
6
More facilities for teens
1
Vandals/vandalism
1
No knowledge of when councillor 1 has meetings at new school
Young people causing problems
2
Elderly residents can’t get smaller house
1
Not enough street cleaning
7
No paper delivery
2
More funding for activities for all ages as currently rely too much on 1 Voluntary Action
Braidswood transport car parking 1 No reports from community council
1
Need more post boxes (Mid Calder)
2
Homeless people in community
3
No bus shelter
1
New houses
1
Shopping centre too big
1
No pharmacy
1
29
EH53 What people in this postcode like about living here
What people like about living in postcode EH53
Golf course close by
3
Good access to towns
2
Abundance of parks and 1 recreational areas
Good amenities
6
Good bus schedule
1
Access to countryside
2
Good community
1
Airport
1
Good facilities
3
All is well here
1
Good food
1
Art groups
1
Good hospitals
2
Bingo
1
Good neighbours
26
Bowling club good
2
Good play parks
3
Bus services
21
Good Pubs (Black Bull)
1
Central
1
Good schools
Cheaper houses
1
Church close to residence 1 Church nice
Tally
Near motorway
1
Never felt a newcomer
1
Nice church
6
Nice community
10
Nice home
1
Nice house
11
Nice library
1
Nice walks by river
1
5
Numerous wild strips within estates
1
Good shops/shopping centre
25
Other facilities
3
Good transport
4
Pavements
2
3
1
3
Good walks/country walks
Pensioners club
Clean village
3
Pensioners group
1
Close to bus and train
1
Close to shops
3
Plenty green areas and parks/walks
7
Clubs/groups
Great community nurses 1
1
Great facilities for over 60’s
6
Post office
2
Community school facilities
1
Gym (Xcite)
3
Quiet
25
Hairdressers
1
Restaurants
2
Community spirit
1
Health centre/services
13
Roads
5
Conservation village
1
2
1
17
Howden park Centre theatre excellent
Rural
Country – spacious
Safe areas
5
Dentist
1
1
Dial-a-bus
1
I like Craigmair very much
Safe environment for children
2
Keep horses
1
School
1
Layout of estates
1
Libraries
3
Size of town fosters familiarity & friendliness
2
Like East Calder
2
Small holdings
1
Like whole area
11
1
Living area very good
2
South Queensferry & Linlithgow
Lovely layout of areas
10
Sports centre
1
Main street
1
Staff very helpful
2
Swing park for children
1
1
Train station
7
Easy access to Livingston 1 shops Easy to get to health centre
1
Everything close
1
Excellent staff
2
Family & friends
5
Family near at hand
4
Food train
1
Football club
1
My independence has grown since arriving
Free bus passes
1
Near airport
1
Village area nice
10
Friendly people
7
Near Almondvale
2
Village life
8
Garden centre
1
Near Edinburgh
1
WLC services good
7
30
EH53 What would make people’s experience of living here better and would enable them to maintain their independence as they get older? What
Where
How
Arts activities
Howden park centre
More support from WLC 2 & residents
Bakers
Mid Calder
Fresh rolls/ cakes daily
Benches
East Calder/Centre
Bingo
Centre
Bus
1
Bus services in all areas
Locally
Local bus companies
4
Bus to Glasgow
Mid Calder
Took away X15 replaced with 2hr journey bus 2 company
Buses
East Calder
Bus companies
1
Butchers
Mid Calder
To buy fresh meat daily
1
Chemist
Mid Calder
For easy access
2
Cobblers
Mid Calder
Mending shoes
1
Co-operative grocery
Mid Calder
For variety of food
1
Dog fouling
Everywhere
WLC wardens
2
Dry cleaners
Mid Calder
Weekly cleaning clothes/fabrics
1
WLC
2
Exercise park for elderly
Tally
1 1
Fabric shops
Around Centre
1
Facilities for 60 +
Mid Calder
1
Grass cutting if you own your own home Health centre
1 Mid Calder
1
Library
1
Litter picker
West Lothian
WLC
More active groups
West Lothian
1
More activities for over 50s
Town/village hall/ Council West Lothian College
1
More children’s activities
Schools/ Community Keep kids out of trouble 1 centre
More local amenities
3
1
More parking off street
Near main street
1
More voluntary work
West Lothian
1
New school
Pumpherston
Old school should have 1 been refurbished
Newsletters (monthly)
Pumpherston
Free
Obstructions
Drumshoreland Road
1
Overgrown bushes
Mid Calder
2
Police on beat
Mid Calder
1
Police station
Mid Calder
2
1
31
EH53
Post boxes
Near Cunigar House Mid Calder
Pot holes Public transport
Livingston local
Post office
2
Council
3
More local services
1
Recycling facilities
1 Reduce rates to allow small independents to trade
Retail (non-food)
Centre
River cleaning
West Lothian
1
Safety for elderly
Pumpherston
1
Shopping
Food retail
Shopping
Centre/Everywhere
Social community centre
In shopping centre
Council & centre management
1
Social contact
Centres like Braid House
More centres, more transport facilities
1
Expansion of Food Train 1 2
Supermarket Swimming pool
1
1 East Calder
2
Too many roundabouts Everywhere
WLC
2
Traffic lights
Mid Calder
Traffic too fast
1
Traffic parking
Mid Calder
Traffic police
1
Escalator
1
Train station at Livi North Transport
East Calder
1
Food delivery
Mid Calder
1
Roads & pavements
Medical centre
1
Speed limit reduced
2
CafĂŠ
1
Cycle paths
Lighting & maintenance 2
Pavements
In schemes
1
Pedestrian crossing
Community centre
5
Better transport
6
Drop steps on buses
1
Chemist
2
Bank
1
Sheltered housing
1
Somewhere for entertainment during the day
1
Community policing Gritting in winter
32
Heaney Avenue
3 2
EH53
Houses let quicker
1
Blocked drains unblocked
Uphall Station Rd
2
Car Park brushed
Uphall Station Rd
1
Yellow lines
Heaney Avenue
1
Stops lorries and vans parking
Drumshoreland Rd
1
Stop Braidwood car sales parking on pavement as priority
1
Community park
2
More shops
1
Resident only parking
Drumshoreland Rd
1
Create bypass & close Drumshoreland Road
Who had a say by postcode
1
0
0
Age
Male
Female
1
0
60-65
11
21
2
0
66-76
23
38
3
0
77-87
10
23
4
3
3
5
5
6
9
7
19
8
37
9
26
10
23
88+
0
Score Frequency 0 = could not be worse 10 = could not be better 33
EH54 What do you think about living here?
What people do not like about living in postcode EH54 Aging Area Antisocial pets (fouling/barking/ strays)
Tally
What people in this postcode do not like about living here
7
78
Limited Activities
2
School traffic
2
Family Distant
1
Littering
107
Schools
3
Flooding
1
Services too far
6
Fly Tipping
3
Livingston North Walkway too long at Rail Station
6
Gritting in Winter
15
Shopping area needs attending too
3
Local hospital threats
1
4
Shopping trollies
1
Local services
1
Shops
3
13
Loss of Hospital Services at St Johns
16
Smell from Chinese
2
Smoking in public
1
Health centre appointment system
Bad neighbours
2
Health Centre waiting times 4
Loss of local jobs (Halls closure)
2
Social Housing
2
HGV turning in village 1
More for elderly
3
Speed Bumps
8
2
More nice day centres 2
Speeding
2
Neglected gardens
13
Neighbours
4
Staff very rude in council offices
2
No bank
4
Swimming pool
1
Taxis too expensive
2
Theatre prices too high
2
Theft
1
Things to do/clubs/ facilities
14
Too many fast food outlets
2
Too many houses
1
Traffic
4
Train Services
5
Trains
1
Over spill from railway car park 1
Transport
77
Under Age Drinking
1
Parking
9
Underpasses not nice
7
Parking Garages
11
Unemployment
1
Path maintenance
4
Untidy gardens
11
Pay parking
4
Pedestrian safety/ speeding cars
Using empty shops for under 16 2
13
Vandalism
Personal parking space
2
Policing, better
6
Walkway at Livingston North 65 Yobs
Better bus service for elderly
1
Housing
Bikes on pavements
1
Housing estates
1
Bins left by road
2
Illegal parking (bus stops etc.)
2
Bridge at railway
13
Lack of bus shelters
1
Broken glass
1
Bus Service
52
Caravans in drives
1
Carer for mum
1
Cats
2
Closure of Craigsfarm Clubs for over 50s Commercial vehicles parking in streets Community Spirit
Lack of community services
9
43
No complaints
5
1
No grit bin
2
Lack of dog wardens
1
No gritting
2
No village meetings
1
Not enough day centres
1
Not enough in the area
1
Nothing in village
1
Lack of facilities for kids
4
2
1
5
Lack of help for 65+
1
1
Lack of hospital funding from the lottery
1
Lack of local parking
1
Council Grass Cutting (Frequency)
12
Lack of Local Shops
16
Council services
33
Council tax too high
1
Lack of parking at hospital
2
Dirty
4
Lack of paths
2
Lack of Play Areas
6 7
Doctor appointment waiting times
1
Lack of police
Dog fouling
24
Drug Misuse
10
Lack of social amenities for older people
Elderly services
1
Empty buildings Entertainment
34
No bridge at railway station
Lack of Disabled Facilities
Lack of good quality restaurants
1
15
2
7
12
Roads
2
Area/environment
Car Spaces
2
Safer streets
Health Centre
Bus stops too far apart 1
Public toilets
2
5
1
2
Lighting
Entertainment in Centre
Antisocial youths (gangs)
Being wheelchair dependent
Private lets
7
Number of Post Boxes 1
27
Volume of Private Lets 1
6
Less community involvement
2
Poor Local News
1
4
Library
1
Pot holes
37
3
EH54 What people in this postcode like about living here What people like about living in postcode EH54
Tally
All good
12
Almond Park
2
Council/Council services 35
Good wheelchair access
2
Countryside
2
Good WLC Services
18
Credible Independence
2
Green Area
60
Cycle Ways
3
Gyms
2
1
Health Centre
11
Health services
28
Healthy
1
Heritage Centre
6
Amenities
30
Dechmont Law for Dog Walking
Area/Environment
103
Decors Nice
1
Art galleries
1
Dentist
2
Automatic doors
1
Dial a Bus
8
Been in Area 40 years
1
Doctors
24
Home Town Born and Bred
3
Bowling Club
17
Drop in Centre
1
Hospital
69
Braid House Day Centre Nearby
5
Easy to get to other places
1
House
6
Bus pass & rail card
5
Enjoyable place to live
1
House Prices
1
Bus Service
108
Entertainment
1
Housing
24
Carers/Sheltered Housing
Excellent
1
Howden Park
3
12
Excellent Food
1
Improved Street Lights
2
Facilities
33
Lanthorn
4
Family
2
Leisure Centres
6
Family help me
1
Library
14
Family Nearby
2
Like my house
1
Football Team
1
Living in Bield Sheltered Housing
1
Footpaths
5
1
Friendly
56
Look After Mature People
Friendly Staff
2
Lots to do
2
Galadays
2
More Salloon Style Taxi’s at Morrisons
1
Garden Centre
1
Near chemist
1
1
Near Rail Station
17
Neighbours
114
Central
25
Central Transport Links
48
Centre shopping
2
Church Cinema
7 16
Civic Centre
3
Clean
28
Close to city
2
Closed Estate
1
Clubs
1
Clubs for 60+
7
Clubs for all ages
1
Clubs/Elderly services
12
General Good Maintenance and Cleanliness of our Area
Coffee clubs
14
Golf Club
7
Nice Cemetery
2
Community
38
Good 50+ Network
1
Nice Home
7
Community Centre
16
Good Area
11
Nice Walks
37
Concessions (Transport Card)
2
Good clubs
2
Nice Walks at River
11
1
1
2
Good Clubs Run in Nursing Home
No dogs running about
Convenience
Good Food
3
No parking charge at St Johns
3
Good Maintenance
2
No parking problems
2
Good Neighbourhood
5
Older Peoples Club
3
Good Space
1
Openness
1
Council Deal Quickly with Problems
2
Council Keeps Surrounding Area Well Kept
3
35
EH54
Overall Like Living Here
3
Park
4
Parking charges
1
Play Areas for Kids
2
Play Parks
8
Pleasant
3
Plenty to do
1
Police/Traffic safety
5
Post Office
3
Proximity of Shops
41
Proximity to Airport
4
Pub
2
Public Transport
23
Quiet
199
Residents
1
Residents Care for their Homes and Gardens
4
Restaurants
4
River
2
Roads
12
Rural
2
Safe
14
Theatre
22
Scenery
70
Trains
119
Schools
24
Transport
56
Sheltered Housing
3
Upgrading Houses
3
Shop Mobility
1
Very good here
2
Shopping Centre
63
Vet Service
2
Shopping/cafes
203
Views from House
1
Shops Nearby
21
Voluntary Service
2
Social services
3
Washings Done
1
Sports Centre
6
Well Organised
1
Support services
3
Wildlife
1
Swimming pool
1
Xcite leisure
4
Taxi Service
1
Youth Clubs
2
36
EH54 What would make people’s experience of living here better and would enable them to maintain their independence as they get older? What
Where
How
Tally
A lot more entertainment
Livingston
In public areas – shopping outlet
2
Alcohol problems
Everywhere
Police
1
Assessed with mobility
In the home
By staff
3
Bank facilities
The Mall
Not just cashpoint
5
Better buses
Knightsridge
Better gritting, snow clearing
West Lothian
Better health centre
1 WLC
3
New businesses
1
Better Hospital
1
Better swimming pool
1
Better transport routes
1
Bingo
Partnership/Community Centre
Bus service
West Lothian
First Bus
Bus services
Deans/local
Weekend service better 3
Bus services for disabled Bus shelter
2
First Bus
26 2
Dunvegan Gardens, Murieston
Bus shelters
1
Bus to health centre
Carmondean
Buses
Livingston/Murieston area
Buses with wheelchair access
All local routes
Bushes at roundabouts impairs vision to traffic
All areas
1 Bus company
2 2
Lowering them
Butchers
2 1
Car spaces
In street
WLC
1
Carers
Braid House
Always there when need support
1
Carers
Attend twice daily
House keeping
1
Chemist
The Mall
Faster service
1
Reduce prices and limit 1 BOGOF offers
Chemist Chemist Chicanes
2 Everywhere
1
Clean up
1
Cleaner
Dedridge west
1
Cleaner streets
Deans
West Lothian Council
1
Cleaning streets
Everywhere
WLC
2
Closures at St Johns stopped
St Johns
1
Clubs for older people Communal Grass Areas
1 Howden
WLC
1
Community centre
Ladywell
Used more/ Elderly groups
2
Community centre
All over
WLC
3
Community centre for old people
Livingston Centre
1
37
EH54 Dancing clubs
Livingston village
Organisations + WLC
6
Dangerous paving
Ash Grove
WLC
1
Day Centre
Howden
WLC
1
Decent supermarket
The Mall
First Bus
1
Dental surgery
1
Dentist
Missed areas
1
Derelict houses
WLC
2
West Lothian council
1
Disabled bowling green
Craigshill
Disabled parking not clear enough, fading
Livingston Roads department
2
Distance to bus stop
Howden
1
Doctors
The Mall
Advance booking
1
Dog fouling
Everywhere
West Lothian Council
27
WLC
6
Dog fouling Dogs on leads
Livingston village
WLC
3
Drop in cafes for elderly
Murieston
Council or voluntary
1
Easier to get Dr appointments
Craigshill
NHS
1
Elderly drop-in centre
Livingston village
Elderly housing needed
Livingston village
Council and Private
2
Encouraging more activities
Livingston
In groups
5
Entertainment for all ages
Craigshill
1
Escalator
Livingston north rail – same as Waverly station
2
Family & friends
Home
2
Support with everything, family always around
Faster doctor’s appointment Footpaths alongside of road
1 Livingston
3
Frequency of Doctors appointments Gardens empty
2
2 Houses
Almond housing + WLC 3
Gritting
Eliburn/Beech Place cul-de-sac
More gritters
3
Gritting
St Andrews Way
WLC
1
Gritting in winter
Eden Drive
WLC
1
Group for blind people
Blackburn Community Centre
Health centre
Knightsridge
Health centre
Howden
3
Health check for over 60
Craigshill
1
Help at home
Livingston
3 Improve appointments
Elderly
21
3
Help with garden
Pentland Park
1
Home help for elderly
All over
2
House with garden
1
Improvements in wooded areas
Knightsridge
Jobs
Everywhere
Kids play areas Line dancing
38
3 Jobcentre
1 1
Livingston village
3
EH54 Litter
Everywhere
Local police
Craigshill
Loss of services at St Johns
St Johns
WLC
12 6
NHS
Meeting place for old people
5 2
Mobile baker/grocer
St Andrews Way, Restondene
1
More activities
Livingston
In clubs etc
1
More awareness to health
Livingston
More exercise information
1
More awareness to social care and fitness
Fitness groups/Livingston
By having clubs catering for exercise
1
More bungalows
1
More bus services
Blackburn-Bathgate
More care to woodlands
Livingston
2 WLC
1
More carers
1
More council workers
1
More day centres
Livingston
WLC + private
2
More elderly friendly
Craigshill
West Lothian Council put back green areas
1
More facilities
Ladywell
More involvement in volunteering
Livingston
More local shops
Deans
1
More parking
All over Livingston
2
More police on street
1 By using elderly people 2 in the community
Police
1
More pubs
1
More seating in ‘The Elements’
1
More shops
Knightsridge
1
More suitable houses
Livingston
Motors on path
Burnsknowe/Mid Street
Need housing programme that is for the elderly
Livingston
More gated community style housing on 1st 1 level.
Need more volunteers (Elderly)
Livingston
Encourage older people into volunteering in 3 clubs
Nightlife for over 25s
Livingston
2
Make living more independent
5 1
No banks
1
No bus shelter
Murieston Way
No charge to park at centre
Livingston
WLC
1 2
No community centre
1
No shops except Co-op
1
Not interested in private tenants property
WLC
2
Notice board for all events
Livingston centre
2
Open markets
Livingston
2
39
EH54 Pack PO Storage blocking vision when driving out of Staunton
Staunton
Parking
Everywhere
WLC
1
Parking charges
Livingston Centre
Private business
4
Pedestrian crossing
Craigengar Park
1
Pharmacy
Uphall Station
1
Police
Livingston
2
Police on beat
Deans
Post Office
Uphall Station
Pot holes
Everywhere
Provide shops
Carmondean
Public toilets
1
Police
3 1
WLC
12 2
WLC
1
Rail station
Walk way Livingston North
Scot Rail
12
Road enforcement
Livingston
More speed bumps
1
Road surface
East Calder to Camps
WLC
1
Secondary School
Uphall Station
WLC
1
Sheltered housing
West Lothian
1
Sheltered housing
Livingston village
1
Shop facility Shops/more variety
1 Mall
2
Small supermarkets
4
Smaller house
Deans
Smells from food shops
Livingston village
Smoking
Where I’m allowed
By someone except me 1
Social help
Livingston (Howden)
Feel I wouldn’t get this in a town
1
Speed Bumps
Uphall Station
WLC
2
WLC
1
Police
1
Police
1
Sports clubs
2
Social services
3
Speed bumps Speeding Cars
Murieston
Speeding cars Sport facilities
Deans
Stay at home
WLC
1 1
Stray dogs
Eliburn
WL Wardens
3
Street cleaning
Deer Park
WLC
1
Swimming pool
Carmondean
1
Swimming Pool
1
Takeaways
Livingston village
Tap dancing
Howden
WLC
1
Toilets
Eliburn Park
WLC
2
Train station
Livingston North
Have escalator like Waverley station
1
WLC
1
Transport for disabled
1
Trees blocking TV aerials
Dedridge
Trolleys on river
Craigshill
Police
1
Vandalism
East Calder
Police
1
40
2
EH54 Vandals
Everywhere
Police
1
Walkway
Rail station North
Scot Rail
1
Weeds
Howden
WLC
1
WLC staff parking
Columbia Avenue
WLC
1
Better bus service to and from top end of Bankton and Almondvale
Livingston
More frequently than hourly
1
Protection of social services for older people Dropped kerbs
1 All over
1
Seats on paths
1
Closer bus stops at bottom of craigshill
1
Free or cheap local clubs
1
Grit bin for winter
On street
1
Pot holes filled in
All around – Craigshill
1
Paths down Almond need swept so mobility scooters and wheelchairs can use
1
Rail link too long to walk down
Livingston North
More care from home
Here where I live
Carers
Home
On a daily basis
Carers
Braid House
Like minded elderly folk 2
Family commitments
West Lothian
Works for WLC
1
My family visits
At the home
Through regular contact
1
Council
1
Keep use of saloon cars
Scot rail escalator
1 1 1
More roads out
Everywhere
Build them
1
No immigrants
All around Livingston
Do not let them in
1
Teach people to be more sociable, especially at the centre
Livingston – especially the centre
At schools and colleges 1
Less roads to Livingston
Everywhere to Livingston
Dont let anymore live here
1
Better bus services
Carmondean
Replace buses and increase services
3
Bus service
Livingston village
Although I do not use buses, I understand from users that the service is not adequate
3
Activities for elderly
Livingston
Clubs set WL
1
Health and Fitness
Livingston
Raise awareness
1
Bin men
Proper place
Put bins back where they belong. Not left lying in street.
1 WLC
1
Ramped pavements
Knightsridge West
1
Community groups
Adamsbrae library
1
Neighbourhood watch
Adamsbrae
1
Litter
All around
1
Layabouts
1
Weather
Scotland
1
Focal point
In and around centre
1
41
EH54
Music
Street
1
Cafes
Centre
1
Transport (buses)
1
More local shops
Eliburn
1
Police patrols
Dedridge
Swimming pool
Murieston
Police Department
1 1
Health Centre
Adamsbrae
2
Public bowling ground
Dedridge
1
Community Centre
Livingston Village
1
Day centre
Craigshill
2
Play area for kids
Craigshill
1
Swimming pool
Dedridge
1
Sheltered housing
1
Library
1
Day centre
Deer Park
1
Different house
Different area
1
Areas forgotten about, WLC spend money to upgrade more services for seniors
Craigshill
1
Desolate, WLC to put money in to improvements Craigshill – Livingston
Who had a say by postcode
42
1
0
2
1
1
2
1
3
2
4
7
5
26
6
25
Age
Male
Female
7
86
60-65
77
91
8
206
66-76
147
181
9
180
77-87
72
84
10
111
88+
6
21
Score Frequency 0 = could not be worse 10 = could not be better
EH55 What do you think about living here?
What people in this postcode do not like about living here
More double yellow lines on main road
1
More leisure clubs
3
New people not pleasant
1
No complaints
1
No health centre
1
Not as nice as it was
1
Not enough local sheltered housing 3 Not much to do
1
Nothing for children
1
Parking
13
Parking charges
3
Tally
Pavements
4
Abandoned buildings
2
People
1
Abusive
1
People loitering
4
Activities poor
4
Play park is appalling
1
Amenities poor
3
Public swimming pool not available 2
Bus service
6
Quick bus service to Edinburgh
1
Bypass for heavy traffic
4
Road maintenance
20
Chewing gum on pavements
1
Selection for housing
1
Children playing football
1
Selection of shops poor
1
Clear up after cutting grass
1
Shops poor
1
Clubs for children
2
Too much traffic
4
Cut grass more in Addiewell
1
Traffic police
2
Cycle lanes
1
Traffic speeding
5
Different generational attitude
1
Transport services poor
9
Dog fouling
23
Underage drinking
1
Drug problems
3
Vandals
5
Drunks across the road
1
Wind farms
2
Gardening in community poor
2
WLC services
3
Graffiti
1
Yobs
2
What people do not like about living in postcode EH55
Has operation so can’t do gardening 1 Health clinic
2
Improve health services
1
Internet access poor
1
Lack of entertainment
1
Lack of facilities for 60+
2
Lack of shops
4
Littering
20
Lorries driving through village
1
Main street shops closed
2
43
EH55
What people like about living in postcode EH55
Tally
Access to Edinburgh/Glasgow
3
All facilities
4
Amenities good
5
Bowling club
6
Bowling green
3
Brought up in West Calder
1
Bus service good
20
Central
4
Church
1
Clean/tidy
6
Close to motorway
1
Close to West Calder for train
1
Community centre
7
Community services good
9
Community spirit
1
Council good
4
Countryside
2
Dentist
1
Doctors surgery
1
Easy Access
3
Family in area
4
Friendly
10
Friendly people
4
Friends
3
Gardening
2
Golf course/club facilities
3
Good community
10
Good facilities
1
Good food
2
Good train service
8
Good transport throughout Scotland
2
Grass cutting facilities
Health centre
7
House
1
Library
6
Location
3
Lovely open spaces
2
Near Livingston
1
Nice & quiet
6
Nice area
6
Nice neighbours
15
Open spaces
1
Park
1
Pitstop services good
2
Policing
2
Public transport
2
Quiet
14
Rail station, Uphall
1
Reasonable selection of shops
1
Rural
1
Scenery
1
Security
3
Services for children
1
Shopping good
20
Shops close by
9
Sports centre
1
Swimming pool
1
Train station nearby
2
Trains
20
Transport close by
14
Village life
1
Village life
1
Village nice size
2
Walking down to shops
2
1
Walks
6
Gym
3
Wheelchair friendly
1
Happy with West Lothian
1
Where I was born
1
44
EH55 What would make people’s experience of living here better and would enable them to maintain their independence as they get older?
What
Where
How
1 bed houses Ball games
Tally 1
In street
Council
1
Better use of government & local money and listen to people more
1
Bus routes
1
Clear cut grass
Polbeth
WLC
Consider planting flowers to help the bees & small animals
1 1
Continue lunch club
Community centre
1
Cycle lanes
West Calder
1
Dancing for older people
Local
West Lothian Council
Doctors surgery Dog fouling
1 Pavements/grassy areas
Dogs not on leashes Drugs
1
Addiewell
WLC (warden for dogs)
9
WLC
1
Police, drugs & alcohol
1
Facilities all day eg. art & craft, IT
1
Fewer windmills
West Calder
Free disabled parking
Livingston centre
Further wildlife walks
West Lothian
Good care packages for those who need it Grass cutting
Addiewell
Health centre
Polbeth
Heavy traffic
Bypass roads/ West Calder Main Street
Improved bus service
1 Discuss with management
2 1
Council & private
2
WLC
2 1
WLC, Gov
1
Bus companies
3
Laundrette
West Calder
1
Less litter
West Lothian
3
Less traffic
West Calder
1
Lorries
West Calder
WLC, Gov
More care where trees and wildlife areas are cut
1 1
More choice of shops
Shopping centre
2
More for kids
Local
1
More police patrolling
Mooreling gardens
Council/police
1
More quality shops
West Calder
New businesses
1
More traffic police
Everywhere
Parking charges
Livingston centre
2 Private companies
1
45
EH55
Parks - open park
West Calder
1
Pavement access for wheelchairs
Polbeth
Pedestrian crossing
Stoneyburn junction
1
Pensioner houses
West Calder
1
Get advised by disabled 1 people
Post office
1
Private let’s not monitored Public Transport i.e. diala-bus
West Calder
WLC
1
West Lothian Council
6
Reduce speed to minimize & stop road kill
1
Reduce speeding on all roads
Police
1
Restaurants
Livingston
1
Road Maintenance (pot holes)
Roads & pavements
West Lothian Council
10
Sheltered housing
Everywhere
WLC & Private
2
Shuttle bus to medical centre
West Calder
Snow/ice gritting
Glebe
Swimming pool
West Calder
3 Council
1 2
Teach youngsters manners
2
Transport
Willowood
Vandals
West Calder
Who had a say by postcode
1 Police
3
0
0
1
0
2
0
3
1
4
0
5
4
Age
Male
Female
6
10
60-65
8
13
7
26
66-76
21
38
8
36
77-87
8
8
9
9
88+
0
0
10
8
Score Frequency 0 = could not be worse 10 = could not be better 46
Venues where outreach consultation was carried out
Ability Centre
Dechmont Post Office
Open Door Uphall
Addiewell Pit Stop
Dedridge Baptist Church
Peacock Nursing Home
Age Scotland (27 orgs)
Dedridge Good Neighborhood Network
Pentland View Sheltered Housing
Almonvale Centre Armadale Bowling
Dedridge Gospel Hall + Blackburn
Pumpherston Bowling Club
Asda, Livingston
Dobbie's Livingston
Pumpherston Senior's Club
B&Q Livingston
East Calder Bowling Club
Regal - Over 50/60s Club
Balbardie Bowling High
East Calder Dance Group
Restondene Sheltered Housing
Bathgate Bowling (2)
East Calder Social Senior
Rotary Club Broxburn
Bathgate British Legion
East Whitburn OAP
Rotary Club Livingston
Bathgate Golf Club
Elim Church, Carmondean
Round Table Livingston
Bathgate Happiness Group
Fauldhouse over 50's Club
Salvation Army Church
Bathgate Ironstone Writing
Food Train
Seafield Pensioners
Bathgate Partnership Centre
Guilds Broxburn Church
Seafield Walkers Club
Bathgate St. Mary's
Guilds Uphall Church
Social Care Recruitment Training
Bathgate Working Mens Institute
Heedrum Hodrum Pipes
Spiritulist Church
Bellsquarry WRI
Holmes Gardens Nursing Home
St Michael's Day Care Centre
Bield Sheltered Housing, West Calder
Holmes view Sheltered Housing
Strathbrock Partnership
Homecare in community Livingston
SWRI Federation
Blackburn Gospel Hall
Indoor Bowling Livingston
Blackburn Library
Kirk of Calder Guild
Templar Day Centre, St Johns Hospital
Boghall Drop In
Kirknewton Senior & Bowling Club
The Rosebery Centre
Boghall Parish Church
Letham Bowling Livingston
U A 3 Uphall Community Centre
Braid House Livingston
Linlithgow Golf Club
Uphall Community Centre
Broxburn Bowling Clubs (2)
Livi Village Sheltered Housing
Uphall Station Bowling
Broxburn Seniors
Livingston Bingo
West Calder Lunch Clubs
Calder Bells K. of C.
Livingston Village Over 50's
West Lothian 50+ Network
Carewatch Caledonian House Livingston
Masonic Club Livingston/Mid Calder Mid Calder Bowling
Whitburn & District Community Development Trust
Country Dancing (Ecclesmachan & Strathbrock)
Mid Calder Ladies & Senior Clubs
Whitburn Christian Fellowship
Mid Calder Ladies Club
Whitburn Dance Clubs Over 60s
Middleton Bowling Uphall
Winchburgh Art
Mosque
Winchburgh Bowling Club
Craigengar Sheltered Housing Craigsfarm Craigshill Community Care Craigshill Good Neighborhood Network Cunigar House Mid Calder
Penumbra
Murieston Art Club NHS Lothian North Barn Quilters
Curling/Parkinsons Social Uphall
Norville Lodge, Boghall
Curves, Broxburn (fitness)
O.E.S MlC 260
47
This consultation was financed by the West Lothian Council’s
“Reshaping Care for Older People” Programme
Consultation Findings Report by: scottish participatory initiatives www.scottishparticipatoryinitiatives.co.uk
Voluntary Sector Gateway West Lothian 36-40 North Bridge Street Bathgate, West Lothian EH48 4PP email: vsg@vsgwl.org web: www.vsgwl.org tel: 01506 650 111