Hendy Torque by DenfieldAdvertising

HendyTorque COMPONENT SALES

Take a test drive and win a car with Hendy!

• Win a car with Hendy • Upcoming models • New websites

Your new lucky number. With every 13 registration vehicle purchased, you earn a chance to win big by playing roulette with Hendy.

• Hendy news • Charity efforts • Latest offers

Hello and welcome to Hendy’s first ever digital-only quarterly newsletter – a real sign of the times. Hendy Torque is full of news about what’s going on at Hendy, including the latest offers and info on new models arriving at Hendy this year. This issue is also our chance to launch a very special offer to celebrate the arrival of the new 13-plate. You’ll have to read on to find out how you can win a brand new car! I’m always proud of our staff’s charitable efforts and it won’t be long until Red Nose Day, when we’ll be teaming up with Kia to raise funds for Comic Relief through our special social media campaign. Remember to follow us on Twitter @hendygroup or facebook.com/HendyGroup to see exactly what we get up to and join the conversation! Enjoy this edition of Hendy Torque, and hope to see you soon.

Paul Hendy

Contents Welcome 2 13 Reg 3 Mazda 6 Launch 4-5 Red Nose Day 6 Do You Know Iveco? 7 New at Hendy 8-9 Hendy Heartbeat 10-11 Used Car Award 12 Best-selling Car 2012 13 Lucky 13 14-15 Hendy Health Check 16 Hendy Jobs 17 Employee Counselling 18-19 Ford B-Max 21 New Hendy Websites 2 2-23 Hendy Award Winner 24 What Car? Marque 25 Social Media 26 Refer a Friend 27 School of Dreams 28 Hendy Olympic Sponsor 29 Iveco Good News 31-32 New! Honda Marine 32-35 Motability 36 Staff Profile 37 Hendy Power 38 Truck of the Year 39 Hendy Directory 40-41

13 REG

Take a test drive in March to be in with a chance of winning a car with Hendy! At Hendy we’re turning things around and making 13 a lucky number. In a celebration of the forthcoming March ‘13’ plate, we’re giving away a free Kia Picanto to one fortunate winner at the end of March, and the competition is completely free to enter. All you need to do is go for a drive.

@hendygroup The Hendy Group

Find out more here

The new Mazda6 launch.

THINK DIFFERENTLY. It’s been suggested that the new Mazda6 may well determine the future of the brand. It sits in an important and competitive market segment, and is the first Mazda saloon with the full SKYACTIV technology suite. If the launch at Hendy Mazda was any indication, Mazda needn’t worry about the

future of their flagship. With 28 bookings, 23 test drives and 11 sales in just three days, the Hendy launch was the first chapter of what looks set to be a great success story. Much of the appeal can be pinned on Mazda’s determination to build a truly next-generation platform. SKYACTIV, Mazda’s name for a raft of advanced design and engineering features, has

reduced weight and improved power and fuel consumption across the range. The new Mazda6 features high-compression petrol engines for improved power, low compression diesels for responsiveness, high-tensile chassis steel, huge weight savings and a regenerative braking system called i-ELOOP, all working together as jinba ittai – Mazda’s colourful description which translates as ‘horse and rider’.

Best of all, none of this technology comes at a high cost, and together the changes deliver not just fantastic numbers but also an engaging drive – Zoom Zoom, if you will. To book a test drive in the new Mazda6 click here

Latest Offer

LUCKY 13 REG The all-new Mazda6

From only £249 per month For more details click here Not the car you’re looking for? Click here for all our other Mazda offers

Step 1

Get involved this Red Nose Day and help us raise money! We’re doing our bit for Comic Relief, and you can get involved too. We love to pitch in with this fantastic charity each year, and in 2013 we’re doing it in association with Kia to make an even bigger impact. We also need your help! You can add to the donations too. For every person that likes our page or follows us from now up until Red Nose Day (15th March), we will add another £1 to the pot. In return for your help we’ll give you a cool profile picture to help you spread the word. Best of all, it’s as easy as 1-23-4. Just have a look here.

Step

Step 2

...and we’ll download your profile picture...

I’ve donated via

/HendyGroup

...then return it with a cool red nose on it...

Step 4 ... and we’ll donate £1.00 to charity!

Did you know? Hendy Van & Truck offer: Parts Promise

We have a comprehensive range of parts in permanent stock, with a first time pick of 95%. Anything else we can have delivered in 24 hours.

Parts Protection

Every part comes with a 12-month unlimited mileage warranty. Any genuine IVECO parts we fit in our workshop come with a 24-month warranty.

Swift Delivery

We have 22 parts delivery vans delivering to your door every day, and emergency deliveries will be dispatched within minutes of ordering.

Price Match

If you think you can find more competitively priced IVECO parts elsewhere, think again. We’ll match the price of any genuine like-for-like part, guaranteed.

Service Promise

Our trained technicians have decades of experience working on IVECO vehicles, servicing them to the highest standards. You and your vehicle are safe in our hands.

Convenient Facilities

We operate a fleet of courtesy vehicles, a full collection and delivery service and drivers’ rest rooms with free Wi-Fi.

Trusted for MOT

We undertake Class IV and VII MOT testing and aim for a 100% MOT pass rate on all vehicles we service.

On the Cutting Edge

Our service department is equipped with the latest diagnostics tools, notably AVISOR2, the IVECO electronic inspection system.

Service Facilities

We undertake brake testing, speed limiter testing, analogue and digital tachograph calibration, steam cleaning, and auto electrical maintenance

Always-on Assistance

With 24-hour breakdown response and the ability to recover anything from vans to 44-tonne trucks, we’re always there to help.

Van &Truck

Find out more here

New at Hen NEW Kuga launch

Honda Civic 1.6 Diesel

NEW Fiesta EcoBoost

The rugged new Kuga has just arrived, with handsome new styling and advanced new technology. Costing over £1,000 less than the current model, Ford’s most stylish crossover will gain new equipment including Fold Flat Seating, Ford SYNC, an enlarged boot (a huge 82 litres larger) torque vectoring for security on the road and a hands-free tailgate. It remains the best driving crossover in its class, of course – and relentlessly innovative.

The Honda Civic is receiving a new diesel engine, and it could be the most important new engine in a decade.

The new shape Fiesta has been substantially revised to stay ahead of the curve. The class-leader has a handsome new face, more high-tech equipment and Ford’s award-winning new 1.0 EcoBoost engine. Cabin upgrades make the Fiesta’s interior an even more pleasant place to spend time and, with a range of over 45 models, nine trim levels and eight engines to choose from, there’s something for everyone.

Assembled in the UK, it’s the lightest diesel engine in the world, and produces some astonishing figures. The 120PS power output puts the Civic slightly ahead of its nearest rivals, but the main headlines are 94g/km of CO2 and 78.5mpg combined.

Iveco Stralis

In a world of razor-thin margins, it’s important to find efficiency and gains where you can. And as on trucks in its market segment, the Iveco Stralis sets benchmarks in lifetime value. With 5 engine cho range is wide enough to suit any challenge, and the heavy duty Stralis Hi-Way was voted Internation

ndy in 2013 NEW Kia cee’d GT

NEW Ford Fiesta ST

Ford Transit Custom

Arriving this summer, the cee’d GT is Kia’s entry into the hot hatch segment. The handsome new model will debut at March’s Geneva Motor Show, with full details available then.

The Fiesta ST is the Fiesta for those who love driving excitement. Remarkable performance from the precision-tuned 1.6 EcoBoost turbo engine will put a smile on your face, but the lowered and fettled chassis keeps the power under control. You’ll even be smiling at the petrol pumps – the Fiesta ST achieves impressive real world driving figures of 40mpg and 139g/km of CO2.

The all-new Transit Custom is the first and only van in its segment to score a maximum 5-star safety rating by Euro NCAP. Two innovative technologies, Lane Keeping Alert and Ford SYNC® with Emergency Assistance, also received Euro NCAP Advanced awards for technology: the first for any commercial vehicle in history. With outstanding fuel economy and exceptional loadspace, it’s easy to see why the all-new Transit Custom has already won the International Van of the Year 2013 award.

With new styling to match the rest of the sharp Kia range, we already know the cee’d GT will feature LED light clusters, handsome 18” alloy wheels, red pinstriping, Recaro sports seats and high performance.

ne of the most fuel and cost efficient oices and dozens of configurations, the nal Truck of the Year 2013.

The Fiesta ST arrives in Hendy showrooms this Spring.

Hendy Heartbeat - It's all about what you think Hendy Heartbeat is our customer feedback system and we take it very seriously. After all, we’d be nothing without you, our customers, and as we so often claim, it’s all about you at Hendy. With every sale, we try to get in touch (politely) to make sure that everyone is completely satisfied with their experience. To simplify and streamline this process, we’ve developed our own website to make it as easy as possible for customers to leave their feedback, positive or negative. We monitor the data closely to make sure every Hendy dealership is delivering top quality customer service. We’re always interested in hearing feedback as it’s the most effective way to learn how to improve our service. If you have anything that you would like to bring to our attention please get in touch by emailing: feedback@hendy-group.com. We will do our best to help.

Great customer feedback

Well done Bill!

CSI scores for January 2013 Percentage that were completely satisfied or equivalent.

NEW %

USED %

SERVICE %

CHICHESTER FORD

COSHAM FORD

N/A

COSHAM KIA

N/A

COSHAM USED

N/A

EASTLEIGH FORD

N/A

EASTLEIGH KIA

N/A

EASTLEIGH MAZDA

N/A

EASTLEIGH USED

N/A

EXETER HONDA*

N/A

EXETER SUPERMARKET FAREHAM FORD MARCHWOOD

N/A N/A 84

PORTSMOUTH HONDA*

ROMSEY FORD

100

SOUTHAMPTON FORD

SOUTHAMPTON HONDA*

100

WINCHESTER FORD

100

WINCHESTER HONDA

N/A

*Results shown are for Quarter 4, 2012

Keep up the good work guys!

The What Car? Used Car of the Year Award goes to… The What Car? Magazine Used Car of the Year 2012 Awards will tell you everything you need to know, whether you’re looking for the best MPV around or your ideal family car. This year’s winners are: Best Family Car Ford Mondeo 2.0 TDCi 140 Zetec age 2008/08 Best Supermini Ford Fiesta 1.25 Zetec 5dr Age 2009/09

Best MPV Ford S-Max 2.0 TDCi 140 Zetec age 2009/09 Overall Winner Ford Fiesta 1.25 Zetec 5dr Age 2009/09

Despite the fact that the first Mk6 Fiestas rolled off the production line almost five years ago, this superb supermini is still turning heads. It gives used car buyers total peace of mind by offering them everything they need.

Latest Offer

LUCKY 13 REG Ford Focus Studio 5dr

From only £199 per month For more details click here Not the car you’re looking for? Click here for all our other Ford offers

And winner of the best selling car of 2012 goes to... The Ford Focus has notched up the enviable title of world’s best-selling car, according to HIS Automotive. The announcement comes as Ford celebrated the 350 millionth Ford ever made. The landmark car was a Ford Focus built at the company’s Rayong factory in Thailand. “Consider, for a moment, the enormity of 350 million vehicles,” said John Fleming, Ford executive vice president of global manufacturing. “It’s equivalent to producing one vehicle every 10 seconds for 109 years; and, if placed end to end, would stretch to the moon and back, twice.” The current, third generation of the mid-size car, launched in 2011, was designed on an unprecedented global scale, helping to make more technologies and features economically viable than ever before for cars in this segment. Key innovations in the new Focus include Active City Stop lowspeed safety system, Active Park Assist, Lane Departure Warning, Lane Keeping Aid, Traffic Sign Recognition, Auto High Beam, Driver Alert and Adaptive Cruise Control.

D FOCUS

2012 FOR

Last year, Ford launched the 250PS Focus ST, Ford’s first global performance car, and began offering the Focus with the new 1.0 litre EcoBoost petrol engine, which was named the 2012 “International Engine of the Year” in June. A zero emissions Focus Electric, Ford’s first ever all-electric passenger car, will be available later this year. Stephen Hendy told Autoblog, “It’s no great surprise that the Focus is so popular, Ford has produced an amazing product which appeals to such a wide audience. At our dealerships we are finding that customers love the stunning new look, they are impressed with the class-leading technology and have really embraced innovations such as parking assist. The affordable price brings all of these features within the reach of so many car buyers who never thought they could afford such a great package.”

Take a test drive and win a car with Hendy!

Play the game If the opportunity to win a new Kia Picanto caught your eye, then we have good news. Entry is simple and best of all, fun!

test drive so the more cars you try the better your chances. That’s no bad thing because our current range is better than ever.

All you need to do for entry is take a test With five manufacturers under the Hendy drive at Hendy – which surely beats filling umbrella – Ford, Mazda, Kia, Honda and out a form. For every test drive you take, IVECO – there’s plenty of choice. you’ll be entered into the prize draw. Everything from sports cars to family Each time you test a car, you’ll receive hatchbacks are represented under the a spin on our lucky roulette wheel and Hendy banner, and with locations all whatever your number – from 1 to 13 – around the South West there’s sure to be we’ll enter your name that many times a Hendy Group location near you. into the prize pot, just like a raffle. Booking your test drive is easy – just Of course, you’re not limited to a single click the button below.

Book your test drive here Want to play for fun? Click here Please note, requires Flash to play.

How healthy is your car? Find out with a Hendy Health Check It’s always best to keep your car in tip-top condition for the unexpected, so we’re on hand to ensure your car is.

FREE Wash & Vac

• Tyre condition and pressure

• Battery condition

• Brake fluid level

• Coolant level and strength

• Shock absorber for leaks • Lights

• Engine oil levels

• Operation of air conditioning

• Wiper blades condition check • Top up anti-freeze, oil (up to 1 litre) and washer fluid

Only £17.99 Hendy Health Check

For all makes and models Click here to book

Applying to work at the Hendy Group has never been easier! As the Hendy Group grows, so too does our workforce. With the introduction of a recruitment site linked to the Hendy Group website, we’re able to respond quickly and efficiently to our applicants. The page allows candidates to fill in application forms which are sent directly to the Hendy Group Recruitment Manager. The site allows us to instantly respond to any enquires, keeping all applicants informed and up-to-date on the progress of their application. We value our employees, both prospective and current, and with this system we hope to make the application process straightforward for you. Please visit the site to find out what vacancies we have at the moment.

Search Hendy vacancies, apply online and much more at https://jobs. hendy.co.uk

Make this year h Well, we all know it was the New Year a month or two ago, yep 2013, maybe you were thinking about the time ahead? You may even have been pursuing your New Year resolutions or maybe old ones that were not completed from prior years? Sounding familiar? Do you get that déjà vu feeling when beginning to think about the New Year and the resolutions you may have set yourself? Sometimes having found yourself drifting off from your goals? Well… what would it be like to ‘make this year happen for you’? Picture 2013 being the year of developing a mind-set of success? Stretching out from your old comfort zones to something… a little challenging... unfamiliar… yet hugely rewarding? Maybe it’s contemplating changes in your personal life, at work, even replacing one or two dysfunctional

habits with enriching ones, ones that will continue to add to the success of the many things you are wanting to achieve this year? Imagine for a moment your resources, talents and abilities that you already have helping you to achieve your goals this year, thinking about the times before in your life when you have been successful at many things. Let’s be honest here, we have all set New Year resolutions or goals at times in our lives that haven’t worked. Well it’s ok to say, that in the majority of cases the problem is not you! Yep that’s right; it’s just the pattern of thought that was being used. You may have heard the saying ‘seeing is believing’? Well many successful people have healthy habits of imagining or picturing themselves achieving their goals, and when they do this, the feelings

“ Discover how life could be, tomorrow and the days, weeks, months and even years ahead ”

happen!

Mike Ward

and thoughts they generate, produce further thoughts and actions towards their goals. This is one of the roads to success. Imagine now, 2013 with no more toxic thinking. If you ever hear yourself saying ‘what you don’t want’… just simply ask yourself the same question though a different way round. Yep it can be that simple... So just ask yourself... ‘What it is you do want?’ and begin to notice the difference and how you maybe beginning to feel more motivated towards your goals.. And guess what… yep, here is the ‘beginnings’ of a mind-set of success.

Mike Ward provides professional counselling to anyone who works at the Hendy Group, helping to work through any issues that may be affecting any staff member. There isn’t any issue too big or small that can’t be brought up with Mike in the strictest of confidence, and so far the service has proven a great success. Mike Ward Therapeutic and Professional Coaching Services. BA (Hons) MBACP, RTS, GQHR, GHR Email: counselling@hendy-group.com

Movember at Hendy Congratulations to the Sales and Service team members across the Hendy Group, who raised £752 for Movember in 2012, raising awareness of prostate cancer.

Above is a small sampling of the mighty Mo’s worn by Hendy employees. Were already planning to make 2013 even more moustachestic!

It’s never too late to contribute, to make a donation, click here

Latest Offer

LUCKY 13 REG New Ford Transit Custom From £19,395 From £2,800* customer saving • 4 year's free warranty 4 year's free servicing • 4 year's free roadside assistance

For more details click here

Ford B-MAX voted ‘Most Beautiful Minivan of 2012’ by Auto Motor und Sport Readers in Germany. More than 14,000 readers of Germany’s leading car magazine and its sister website www. auto-motor-und-sport.de voted in the awards which saw readers either ‘like’ or ‘dislike’ 102 models across eight categories. “The B-MAX combines modern expressive design with an innovative construction to create a completely unique small family vehicle from Ford offering unprecedented ease of access

to front and rear for the customer,” said Martin Smith, Ford Europe’s executive design director. “This award suggests that this is exactly what Auto Motor und Sport readers are looking for.” The all-new B-MAX’s ingenious Ford’s Easy Access Door System provides unrivalled access for passengers and luggage through hinged front doors and sliding rear doors. For more details about the Ford B-MAX, please see the Hendy website.

All-new Hendy Websites. Hendy Privilege Hendy and Ford go back more than a hundred years. Because we were the first Ford dealer in the UK and have such a close history, we’ve always tried to look after Ford employees as partners. That’s why we created Ford Privilege, a website exclusively for Ford employees to find information, prices, the latest models, offers and news. www.hendyfordprivilege.co.uk

COming soon • COming soon • COmi

COming soon • COming soon • COming soon • COming soon • COming soon • COm Hendy Forces Hendy Forces is all about rewarding the hardworking members of every branch of our armed forces. We believe that those who see service deserve the next level of customer care, and Hendy Forces is dedicated to this cause. We’ll find your perfect car, take care of your part exchange, organise finance and ensure that you get the best deals available.

Oming soon • COming soon • COming soon • COming soon • COming soon • COmi

Hendy Power Hendy Power is the award-winning industrial and marine arm of the Hendy Group. They’ve been working with extraordinary engines for years, powering everything from ordinary boats to tanks and hovercraft. Since being founded in 1968, Hendy Power has supplied over 100,000 engines to people and companies around the world. www.hendypower.co.uk Hendy Parts and Power Ebay Store We’ve taken our parts and power shops and put them online for ease of use. If you don’t have time to come and see us in person, just look us up online and you’ll find everything you need with a simple search. The Ebay system lets you shop and pay online with confidence and security, and get superquick delivery to your door for convenience. http://stores.ebay.co.uk/hendy-eshop1 http://stores.ebay.co.uk/hendy-power

Hendy Hire and Business From daily hire to purchase of a 50-strong fleet, we’ve streamlined the fleet and business hire process, allowing users to pick by car make and model, loan or hire duration or type of finance. With over 300 models to choose from and a portfolio of brands including Ford, Honda Mazda, Kia and Iveco, finding a vehicle that fits your needs isn’t hard.

COming soon • COming soon • COmi

ming soon • COming soon • COming soon • COming soon • COming soon • COmin

ing soon • COming soon • COming soon • COming soon • COming soon • COming

Hendy Car Supermarket

AW A R D W I N N E R S Hendy are extremely proud to announce winning two awards at the Car Dealer Magazine “Wheeler Dealer” awards. The awards were held at The Brewery in London on Monday 3rd December. There were 16 different categories of awards and a panel of judges made the hard decisions to choose the worthy winners. Hendy won ‘Best Used Car Website’ for the new and improved Hendy Car Supermarket website, winning praise for the clear, simple format. Hendy also won ‘Used Car Sales Team of the Year’ which is an amazing achievement and says so much about the hard working staff at Hendy.

Hendy Car Supermarket

A TRUSTED DEALER “We now have a website that reflects our status as a leading business, operating at the forefront of used car sales. The What Car? Approved Used marque also backs up our credentials and reinforces the trust our customers place in us.”

Simon Palmer Used Car Sales Director

When shopping for something as important and expensive as a new car, you want to know that you’re getting a good deal from a dealership that inspires confidence. Fortunately there’s a way to know beforehand that the dealership you choose is trustworthy. The Hendy Group was bestowed with the WhatCar? Trusted Dealer Award, an accolade granted by the famous magazine only to dealers where customers are sure to get the very best service at a fair price. It’s a mark of faith in the Hendy name, and an assurance that there are no nasty surprises and no hidden catches, but only service of the highest calibre.

Becoming a Trusted Dealer isn’t easy. Before earning the accolade, an aspiring dealer must prove that they can offer 10 crucial service differences to set them apart from the mainstream. Each item on the list is an important aspect of car purchasing and servicing, so customers can truly trust the service they receive. From meticulous mechanical and historical checks on every car to generous warranties and returns policies, Hendy ticked every box on the Trusted Dealer list, passing with flying colours. So you can be sure every car we sell also passes our tests – and likewise passes with top marks.

Visit our website here

1,558 Likes! Hendy enjoys being part of the largest social media sites on the internet, enabling everyone to keep totally up-todate with everything that’s happening. We’re delighted to announce that Hendy now have 1,558 likes on Facebook and 1,560 followers on Twitter! If you’re a Twitter user, log on to www.twitter.com and follow us for real-time updates on

news, as well as some interesting and funny links. Our Twitter user name is @hendygroup. If you’re a Facebook user, please sign into www.facebook.com and search for The Hendy Group. See you there!

Pictured with the DIY SOS Team: Nic Jones, Digital Marketing Manager and David Steane, Bodyshop Manager

Hendy Body does DIY SOS

Hendy Body were absolutely delighted to be able to help the DIY SOS team with spray painting some fitted units for a local family in Whiteley.

Latest Offer

LUCKY 13 REG Mazda 2 & Mazda 3

£0 deposit & 0% APR For more details clickrepresentative here finance

Not the car you’re looking for? Click here for all our other Mazda offers

Introduce your friends and family to Hendy In this edition of Hendy Torque we have included a set of referral vouchers that you can use if you know anyone who may be looking for their next car. If you introduce a family member or friend to Hendy and they purchase a new or used car, we will send you a cheque for £100! It’s as simple as that. Simply fill in your name on the voucher and give it to our Sales Manager on the introduction of the new customer, and we’ll send you £100 to spend on whatever you like once the vehicle has been delivered.

Download your referral vouchers here

Latest Offer

LUCKY 13 REG Honda Civic 1.6 i-DTEC SE Manual £299 per month & 4.9% For more details click here

APR representative finance

Not the car you’re looking for? Click here for all our other Honda offers

School of Dreams Bitterne Park School became a School of Dreams on 6th and 7th December when Honda’s team visited the Southampton school to provide a free two-day ‘thinking skills’ workshop for 9-13 year-old pupils and educators (and a few Hendy staff too). The Honda School of Dreams programme helps young people to understand the importance of pursuing their dreams,

and teaches skills and strategies to help turn those dreams into reality. It was developed by Honda UK and a team of independent education experts, and is intended to help students and educators discover different, creative and fun ways to learn.

Hendy Kia & James Foad Hendy Kia are sponsoring local Olympic rowing talent James Foad with a brand new silver Kia Sportage. The 25-year old Southampton-born rowing champion won a bronze medal in the men’s eight at the 2012 Games.

New Car Sales Director Mark Busby at the handover of the Kia crossover. “A Sportage for a sportsman seems only correct today!” Congratulations James, and glad to have you on board!

James has always been known as a talent at Hendy Kia; Group Sales Director Andy Stevenson used to row with James’s father and is keen to see him reach great heights. “James is going for gold in Rio and will be at the World Championships in South Korea later this year. We’re only too happy to lend our support in his training,” said

Latest Offer

LUCKY 13 REG Kia Picanto City Only £8,995 Saving £1,250 including 1 year’s free insurance For more details click here Not the car you’re looking for? Click here for all our other Kia offers

THE Hendy IVECO

GOOD News!

Iveco Scaffolding When 1st Scaffolding needed a pair of Iveco trucks, they talked to Bryan Clapp at Hendy IVECO Exeter. He sorted them out with a Stralis and Eurocargo, each with scaffold bodies built by Exeter Coachworks. These were the first new Iveco vehicles in the customer’s fleet, and they were very pleased with their purchase, saying

“Hendy IVECO have supplied us with two fantastic new vehicles both with on board axle weighing equipment as this is very important to us in our industry. They will be maintained by Hendy workshops at Exeter on a fully maintained contract hire and we look forward to building our business and relationship with the Hendy Group.”

R & W Traffic Management When R & W Traffic Management purchased 11 Iveco Daily Dropside vehicles they made sure that Hendy vehicles will soon be helping to look after the roads

everybody drives on. The company looks after local major and minor roads, including motorways, making sure that they are kept in good condition, safe and secure.

Frank Greenslades Limited When Frank Greenslades Ltd. found their existing vehicles weren’t getting the fuel economy they were led to expect, they ditched the poor performers after just one year and made their way to Hendy. After receiving quotes from DAF, Mercedes and Isuzu, Greenslades selected a 10-ton Iveco Eurocargo with a refrigerated body, which

returns a steady 17.5 mpg. Greenslades say that in the current climate of increasing fuel costs, they’ll benefit financially.

St. Austell Brewery, Cornwall

J&A Transporters Ltd. J & A Transporters of Bridgwater, Somerset needed two new Iveco Stralis trucks, but this was no ordinary order. The stock vehicles had to go through extensive changes to suit the customer’s requirements, including fitment of dash-mounted air conditioning, chassis and fuel tank shortening and fitment of car transporter bodies originally built for a different chassis. Peter Swinnerton of Hendy Iveco took care of the arrangements, handing over the new trucks at the customer’s premises in Bridgwater.

St. Austell Brewery has purchased commercial vehicles from Ian Grant for 20 years, and have always been pleased with the service and support from Hendy. Most recently, they ordered eight Eurocargo 16-tonne Curtainsiders for delivery in April. This will be one of the most high-profile Hendy fleets in the South West when the vehicles arrive, painted and ready for work.

HondaMarine It’s not the Honda dealership you might expect. Hendy Honda Southampton’s West Quay location doesn’t only sell cars in the Honda range – the showroom also has a new nautical theme. The Honda car dealership now stocks and services Honda Marine equipment, and has been servicing and selling engines even before it opened. Now that the site has officially launched, customers are welcome to look around to find out more about Honda’s outstanding marine products. Power Products Director Graham Kirk is keen to see what the new location can do for the Southampton marine community. “It’s an exciting new

addition to the Hendy portfolio, with a lot of potential,” he said of the site. “It’s something our customers have been asking about for years so we know there are plenty of people out there looking for marine products backed by the Hendy name. We’re really looking forward to doing good business.” Ever since the introduction of its first outboard motor, Honda has always been at the forefront of outboard technology. It was Honda that first popularised four-stroke motors over the much dirtier, polluting 2-stroke engines – a change once thought impossible, but today clean four-strokes account for over 60% of all outboards sold. Now that Honda Marine know-how and accomplishment appears in a Hendy showroom.

Contact the Honda Marine team today on

0844 5399 730

Hondaâ&#x20AC;&#x2122;s dedication to technical achievement is mixed with its renowned reliability in all Honda outboard engines, backed up by a 6 year domestic warranty. Variable valve timing, lean burn control and BLAST (boosted lowspeed torque) technologies all advance and improve the performance and efficiency of Honda outboards, but never at the cost of the security of die-hard dependability â&#x20AC;&#x201C; just what you need when adventuring on the water, inland or at sea. Honwave boats apply the same approach to inflatable craft. The same attention to detail, quality and reliability are in evidence in the whole Honwave range. If anything in the Honda Marine range interests you, or even if youâ&#x20AC;&#x2122;re just curious, take a look around the new showroom for yourself or call 0844 5399 730 for more information.

Contact the Honda Marine team today on

0844 5399 730

Motability offers from Hendy Worry-Free Motoring If you receive the Higher Rate Mobility Component of the Disability Living Allowance, or the War Pensioners’ Mobility Supplement, then obtaining a new car is easier and more affordable than ever. Through Motability, you simply turn part or all of your allowance into the car of your choice.

Mazda 2

Mazda 3

£NIL advance payment

From £NIL advance payment

Honda Civic 1.4 SE

Honda Jazz 1.4 ES CVT Auto

Ford B-MAX Zetec 1.4

Kia Venga 1.6 ‘2’ Auto

Kia Cee’d 1.6 CRDi ‘2’

£NIL advance payment

£199 advance payment

From £699 advance payment

Only £95 advance payment

Official fuel consumption figures in mpg (l/100km) for the range: urban 34-56.5 (8.3-5), extra urban 51.476.3 (5.5-3.7), combined 43.5-67.3 (6.5-4.2). Official CO2 154-110g/km.

Hendy win Motability Award A very proud moment for Hendy and Peter Morris (now retired). Peter was awarded a “Highly Commended” Motability Supplier Award, and was well known for his professionalism, courteousy and diligence in the Motability community. Picture below shows Lee Harris, Harry Pearson & Peter Morris. Picture to the right shows Lee Harris, Harry Pearson & Peter Morris.

Staff Profile

Paul Aburrow - Power Products I started in 1986 at Hendy Industrial Engines, now known as Hendy Power, straight out of school. What’s your role? I’m a Parts Sales Accounts Manager. I help the company find parts for all kinds of applications. Clients are looking for components for all kinds of machinery; I get involved in finding uses for Ford parts anywhere they will fit. What does your job entail? I go all over the country, presenting OEM parts to people building vehicles. I look at the product they’re trying to produce, and turn up with sample bits that could work. We’ve done ice-cream machines, fitted Ford parts to Mercedes Benz vans, Sunseeker boats, Lamborghinis, security desks, dentists’ chairs, Ford GT40 and AC Cobra replicas and even rollercoasters for Universal Studios. We’re doing a project with the MOD that will have all Ford Ranger running gear and powertrain components. I just go in with an open mind and see what we can apply from the Ford or Iveco range. It’s not a normal parts department.

What do you find most challenging about it? The challenge is racking your brain to see what might fit the customer’s application. It’s a brain teaser to fit something in. All the parts are part car, part question mark. They can go anywhere. Worst thing that’s happened to you at work? Being left high and dry in a forklift cherrypicker while everyone went to lunch! Nothing catastrophic has ever happened, I suppose. Being let down by the supplier is the worst one, but you get round it. What do you like best about your role? Each phone call is completely different. It could be about a marine engine on the other side of the world or a road sweeper or a minesweeper. Today I’ve got to find new air vents for a hovercraft. Any advice for someone starting out in the industry? Listen. Each day is a challenge. You’ve got to learn that you don’t get given things. Don’t expect things to be handed on a plate to you – if you really want to understand the industry, you’ve got to do it yourself!

When you’re a trendsetting organic meat, vegetable and dairy delivery company taking groceries direct to customers’ doors, an efficient and reliable refrigerated van is a must. Abel & Cole have trusted Hendy to deliver their vans for years; to date we have sold them over 140 vehicles.

Hendy Power to the rescue! When a ferry in India got in trouble on 8th January and 180 lives were at risk, the Indian Coast Guard rushed to the rescue, saving everyone on board.

Most recently, Abel & Cole took delivery of 40 new Iveco Daily Chiller vans. Buyer Ben Reardon is heading to Amsterdam to deliver a lecture on how his business is growing with strong partnerships, and Hendy will feature in the lecture as a shining example.

Of course, the Coast Guard couldn’t have left the harbour without power – Hendy Power – who supplied engines to the Hovercraft FPT Vector V8s owned by the ICG. Bravo boys. Also... Hendy Hire and Tony Pettifer of Hendy Power come together to secure eight vehicles for TJ Transport for four years, and are in discussions to supply some Iveco lorries in the future. This has also generated business for Hendy Service Fareham, where TJ Transport are based. Visit Hendy Power here

Take a test drive and win a car with Hendy! Find out more here

Latest Offer

LUCKY 13 REG IVECO Stralis Hi-Way Active Space From £359 + VAT per week on Contract Hire For more details click here Not what you’re looking for? Click here for all our other Iveco offers

IVECO STRALIS HI-WAY IS INTERNATIONAL TRUCK OF THE YEAR. The Stralis Hi-Way, Iveco’s new heavy-duty truck, triumphed in December as it was elected as International Truck of the Year 2013. 25 journalists from 25 magazines across Europe voted in the competition, praising the Hi-Way as having made “the greatest contribution to road transport efficiency from several different perspectives including fuel economy, safety, driveability, comfort and a low environmental footprint.” The Hi-Way’s advanced design and technology has delivered a long-haul truck that substantially lowers lifetime costs, saving operators significant sums.

More information available here

Hendy Directory HENDY CAR SUPERMARKET 14 Marsh Barton Road, Marsh Barton Trading Estate, Exeter, Devon EX2 8NT Tel: 0844 5399 694 Enquire Now HENDY FORD Chichester Terminus Road, Chichester, West Sussex PO19 8TX Tel: 0844 5399 695 Enquire Now Cosham Southampton Road, Cosham, Portsmouth, Hampshire PO6 4RW Tel: 0844 5399 696 Enquire Now Eastleigh Leigh Road, Eastleigh, Hampshire SO50 9PT Tel: 0844 5399 697 Enquire Now Fareham Newgate Lane, Fareham, Hampshire PO14 1TU Tel: 0844 5399 698 Enquire Now

Marchwood (Service Only) Hythe Road, Marchwood, Southampton, Hampshire SO40 4WU Tel: 0844 5399 699 Enquire Now Romsey 87-89 Winchester Road, Romsey, Hampshire SO51 8HX Tel: 0844 5399 700 Enquire Now Southampton West Quay Road, Southampton, Hampshire SO15 1GY Tel: 0844 5399 701 Enquire Now Winchester Easton Lane, Winnall, Winchester, Hampshire SO23 7RR Tel: 0844 5399 702 Enquire Now HENDY MAZDA Eastleigh Leigh Road, Eastleigh, Hampshire SO50 9PT Tel: 0844 5399 703 Enquire Now

Winchester (Authorised Repairer) Easton Lane, Winnall, Winchester, Hampshire SO23 7RU Tel: 0844 5399 704 Enquire Now HENDY BODY Segensworth 22 Brunel Way, Segensworth, Fareham, Hampshire PO15 5SD Tel: 0844 5399 705 Enquire Now HENDY BUSINESS Fareham Newgate Lane, Fareham, Hampshire PO14 1TU Tel: 0844 5399 706 Enquire Now HENDY HIRE Hastings 105 Battle Road, St Leonards-on-Sea, Hastings, East Sussex TN37 7AD Tel: 0844 5399 707 Enquire Now

HENDY KIA Cosham Southampton Road, Cosham, Portsmouth, Hampshire PO6 4RW Tel: 0844 5399 708 Enquire Now Eastleigh Leigh Road, Eastleigh, Hampshire SO50 9PT Tel: 0844 5399 709 Enquire Now HENDY POWER Cosham (Sales only) Southampton Road, Cosham, Portsmouth, Hampshire PO6 4RW Tel: 0844 5399 710 Enquire Now HENDY VAN & TRUCK CENTRE Chandler’s Ford School Lane, Chandler’s Ford Industrial Estate, Chandler’s Ford, Hampshire SO53 4DG Tel: 0844 5399 721 Enquire Now

Cosham (Sales only) Southampton Road, Cosham, Portsmouth PO6 4RW Tel: 0844 5399 722 Enquire Now Portsmouth (Service only) Quartremaine Road, (Airport Industrial Estate), Portsmouth, Hampshire PO3 5QH Tel: 0844 5399 723 Enquire Now Poole 6 Witney Road, Nuffield Industrial Estate, Poole, Dorset BH17 0GH Tel: 0844 5399 724 Enquire Now Exeter Grace Road, Marsh Barton Trading Estate, Exeter, Devon EX2 8QA Tel: 0844 5399 725 Enquire Now

HENDY HONDA Exeter Alphinbrook Road, Marsh Barton Trading Estate, Exeter, Devon EX2 8RG Tel: 0844 5399 726 Enquire Now Portsmouth Clement Attlee Way, North Harbour, Portsmouth, Hampshire PO6 4SR Tel: 0844 539 9727 Enquire Now Southampton West Quay Road, Southampton, Hampshire SO15 1GY Tel: 0844 5399 728 Enquire Now Winchester (Service only) Easton Lane, Winnall, Winchester, Hampshire SO23 7RR Tel: 0844 5399 729 Enquire Now HONDA MARINE Ocean House, West Quay Road, Southampton, Hampshire SO15 1GY Tel: 0844 5399 730 Enquire Now

Official fuel consumption figures in mpg (l/100km) for the Ford range: Urban 19.3-64.2 (14.6-4.4), Extra Urban 36.2-88.3 (7.8-3.2), Combined 27.4-78.5 (10.3-3.6). Official CO2 244-95g/km. Official fuel consumption figures in mpg (l/100km) for the Honda range: Urban 22.6-65.7 (12.5-4.3), Extra Urban 38.2-70.6 (7.4-4), Combined 30.7-68.9 (9.2-4.1). Official CO2 213-96g/km. Official fuel consumption figures in mpg (l/100km) for the Kia range: Urban 28.2-80.7 (10-3.5), Extra Urban 45.6-94.2 (6.2-3), Combined 37.7-88.3 (7.5-3.2). Official CO2 199-85g/km. Official fuel consumption figures in mpg (l/100km) for the Mazda range: Urban 21.4-56.5 (13.2-5), Extra Urban 37.7-76.3 (7.5-3.7), Combined 29.4-67.3 (9.6-4.2). Official CO2 224-110g/km. General Hendy terms and conditions We are licenced credit brokers; written details are available on request. Finance is subject to status to over 18s only; guarantees and indemnities may be required. All vehicles shown for illustration purposes only. All offers are subject to availability and change without further notice. Offers valid until 31st March 2013 unless otherwise stated. Prices correct at time of print. Terms and conditions apply. Authorised and regulated by the Financial Services Authority for the purpose of insurance mediation activity. FSA register No. 311625.