Dobro nam došli! Da bismo Vam osigurali ugodan boravak i otklonili moguće nesporazume molimo da se upoznate s kućnim redom. 1. Kod dolaska u apartman predajete domaćinu vašu osobnu kartu ili putovnicu, radi prijave Turističkom uredu. 2. Posteljina je uključena u cijenu i mijenja se svakih 10 dana. Domaćin nije obavezan čistiti i pospremati apartman. Za vrijeme korištenja apartmana dužni ste sami održavati red i čistoću istog. Tijekom ljeta molimo dnevno iznositi smeće iz stana. Pušenje nij e dozvoljeno. 3. Domaćin nema pravo bez najave i dopuštenja gosta ulaziti u iznajmljeni stan, niti dirati i koristiti osobnu imovinu gosta. Domaćin može ući u objekt bez prisutnosti gosta samo u slučajevima kada ima opravdanu sumnju da objektu ili imovini go sta prijeti opasnost, te kada opravdano sumnja na kršenje pravila kućnog reda. 4. Domaćin nije odgovoran za imovinu gosta, ali će učiniti sve u njegovoj moći da istu zaštiti i upozori gosta o mogućim opasnostima. 5. Nije dopušteno unositi u stan lako zapaljive i eksplozivne tvari i tvari s jakim ili neugodnim m irisom. Nadalje, u stan nije dozvoljeno unositi električna trošila za koja niste dobili suglasnost domaćina. Ovo se pravilo ne odnosi na električna trošila za osobnu njegu. 6. Buka nije poželjna u kući, posebno za vrijeme NOĆNOG ODMORA od 23,00 do 7,00 sati. Osim što se apelira na primjerno ponašanje odraslih, molimo pripazite na ponašanje djece prilikom igre. 7. Molimo Vas da čuvate iznajmljenu sobu ili stan, da isključite električna trošila i zatvorite slavine. Posebno nemojte bespotrebno ostavljati upaljen KLI MA uređaj dok niste u stanu niti ga koristiti uz otvorene prozore i vrata. Prilikom izlaska iz apartmana molimo zatvoriti sva vrata i prozore kako u slučaju oluje, grmljavine ili propuha ne bi nastala šteta. 8. Osobama koje nisu gosti iznajmljenog smještaja nije dozvoljeno noćenje ili cjelodnevni boravak, niti korištenje inventara bez izričitog dopuštenja domaćina. Ukoliko budu pronađene osobe koje nisu registrirane ili nisu najavljene prilikom rezervacije, domaćin ili agencija imaju puno pravo otkaza smješta ja svim gostima. Budete li odsutni više od 2 dana molimo da obavijestite domaćina. 9. Gost koji namjerno ili nehotice počini kvar ili štetu na imovini morat će domaćinu nadoknaditi puni iznos nastale štete. Nije dozvoljeno udaljavanje pokućstva i uređaja bez posebne dozvole. Molimo za odgovorno ponašanje i rukovanje. Na dan odlaska gost je obavezan osobno pozvati domaćina da uz njegovo prisustvo pogleda sve prostorije i kućne aparate kako bi dokazao da nije počinio štetu. Tek tada gost ima pravo napustiti smje štaj. 10. Ljubazno Vas molimo da na dan odlaska napustite smještaj do 10,00 sati kako bi on bio očišćen i pospremljen za druge goste koji dolaze nakon Vas i imaju pravo ulaska do 14,00 sati. Ključevi se moraju vratiti po isteku boravka. 11. Gostu koji se ne pridržava kućnog reda i remeti mir bezuvjetno će se otkazati smještaj. U slučaju otkaza smještaja od strane domaćina ili agenci je zbog povrede pravila kućnog reda gostu će biti naplaćen cjelokupni iznos rezerviranog razdoblja, bez obzira na kraći boravak. Ukoliko se odlučite da Vaš ugovoreni boravak prekinete ranije, dužni ste platiti cijelu rezervaciju boravka. Cijena za upotrebu soba i apartmana za cijelo ugovoreno razdoblje naplaćuje se unutar prva dva dana korištenja istih. Hvala što ste nas odabrali za Vaš odmor! Želimo Vam ugodan boravak! Vaši domaćini
Welcome! In order to provide you a pleasant stay and to prevent any misunderstandings, please read the house rules. 1. Upon arrival at the apartment submit host your identity card or passport for registration at the Tourist office. 2. Bed linen is included and is changed every 10 days. The landlord is not required to clean and tidy apartment. During use keep your apartment to maintain order and cleanliness of the same. During the summer, please take out the garbage daily from the apartment. Smoking is not allowed 3. The landlord has no right without notice and permission from enter the rented apartment or use their personal assets guest. The landlord can enter the premises without the guest only in cases where there is reasonable suspicion that the premises or the guest are in danger and when there is reasonable suspicion of a violation of the house rules. 4. The owner is not respo nsible for the guest, but will do everything in its power to protect and warn the guest of possible dangers. 5. It is not allowed to bring in easily inflammable and explosive substances and products with strong or unpleasant smell. Moreover, the guest can not bring electric appliances without the host's permission. This rule does not apply to electric appliances for personal care. 6. The noise is not desirable in the home, especially during the night rest from 23.00 to 7.00 pm. In addition to appealing to the exemplary behavior of adults, please note the behavior of childre n during their playtime. 7. Please take care of the rented room or apartment, and turn off electric appliances and taps. In particular, do not leave the air conditioning while not in the apartment or use it with open windows and doors. When leaving apartment, please close all windows and doors in the event of a storm, lightning or draft to prevent the loss. 8. Persons who are not guests of the rented accommodation are not allowed to overnight either full or part, or use inventory without the express permission o f the host. If any other person that are not registered or not announced during reservation, the host or agency have the right to cancel accommodation. If absent more than 2 days, please inform the host. 9. Guests who intentionally or unintentionally causes damage to the property will have to reimburse the full amount of damage. It is not allowed the removal of furniture and equipment without special permission. Please for responsible behavior and handling. On the day of departure, the guest is obliged to inv ite the host to view presence all rooms and house appliances to prove that they are not damaged. Only then is the guest allowed to depart. 10. We kindly ask you on the day of departure leave the room until 10.00 am so that it can be cleaned and made up for the other guests who come after you and have the right to enter until 14:00 . The keys must be returned at the end of the stay. 11. The guest who violates house rules and disturbs the peace will be unconditionally refused accommodation. In case of cancellation of accommodation by the host or agency for violation of rules, the guest will be charged the full amou nt of the reserved period, regardless of the shorter stay. If you decide to terminate your reservation earlier, you must pay the entire reservation stay. The room and the apartment for the entire period will be charged within the first two days of using th em. Thanks for letting us choose for your holiday! We wish you a pleasant stay! Your hosts
HRV Sukladno članku 8. st. 2 Zakona o zaštiti potrošača (NN 79/07 i 125/07 - isp.79/09 i 89/09 - isp.) obavještavamo potrošača da pritužbu na kvalitetu naših usluga može dostaviti u pisanom obliku na: 1. Našu adresu: Srećko Tomašić, Valkane 5, 52100 Pula, Hrvatska, ili 2. Na e-mail: mirjana.tomasic1957@gmail.com Odgovor na Vaš prigovor dobit ćete u pisanom obliku najkasnije 15 dana od dana primitka prigovora.
EN Pursuant to Article 8 Paragraph 2 of the Law on Consumer Protection (Narodnenovine Official Gazette No. 79/07 and 125/07 - corr. 79/09 and 89/09 - corr.), we inform our clients that complaints regarding the quality of our services can be submitted in writing to: 1. Our address: Srećko Tomašić, Valkane 5, 52100 Pula, Hrvatska, 2. e-mail: mirjana.tomasic1957@gmail.com You will receive a response to your complaint in writing within 15 days of receipt of the complaint.
DE Gemäß Artikel 8 Absatz 2 des kroatischen Verbraucherschutzgesetzes (Amtsblatt "Narodnenovine" Nr. 79/07 und125/07 - Korr. 79/09 und 89/09 - Korr.) sind Einwendungen in Bezug auf die Qualität unserer Dienstleistungen in schriftlicher Form und auf folgende Weise einzureichen sind: 1. Unsere Adresse: Srećko Tomašić, Valkane 5, 52100 Pula, Hrvatska, 2. E-mail: mirjana.tomasic1957@gmail.com Die Antwort auf Ihre Einwendung erhalten Sie in Schriftform spätestens 15 Tage nach dem Erhalt Ihrer Einwendung.
IT Ai sensi dell'articolo 8 comma 2 della Legge sulla tutela dei consumatori (Gazzetta Ufficiale "Narodne novine" 79/07 e 125/07 - corr.79/09 e 89/09 - corr.) informiamo i consumatori che i reclami relativi alla qualità dei nostri servizi possono essere consegnati per iscritto a: 1. Nostro indirizzo: Srećko Tomašić, Valkane 5, 52100 Pula, Hrvatska, 2. e-mail: mirjana.tomasic1957@gmail.com Riceverete per iscritto la risposta al vostro reclamo entro al massimo 15giorni dalla ricevuta del reclamo.
“We went on the Kayak adventure today. It was incredible! The leaders were very professional and looked after us so well! I wouldnt be condent at Kayaking but they made us feel very condent. Amazing views, company, swimming and adventure! Thank you for an incredible experience in the wonderful place of Pula!”
Larry
We can't come up with enough words to describe how wonderful Mirjana , Tea and Felix were. After 4 months on the road, we felt like we had returned home to family. The apartment was terrific, the location great and the hosts beyond perfect. This is the place to stay - warm and friendly hosts.
Tina and Stefan We spent lovely days in Pula! The appartment was nice and clean and had everything we needed. Pula is a nice and interesting town and we lived there in the best area! The beach just aro und is very beautiful. To meet the Tomasic family was a special pleasure. Very caring and friendly and absolutely lovely! It felt like visiting very good friends! We will never forget Pula, but definatly we will never forget the beautiful time you guys cre ated for us, including everything! Thank you!
Martin Mirjana and her Family were the perfect hosts. They looked after us during our stay and were immediately available in case WE needed any help. They prepared a bottle of Croatian wine as a welcome gift a nd even gave us some crepes for our trip home. The appartment is small but the ameneties very cozy. Beach can be reached within some steps. Overall, we can really recommend a stay there.
Stacee we were met by Tea and Mirjana when we arrived at the apartme nt which is really lovely! They made us very welcome and gave us a quaint bottle of grappa which gave us a kick! Made us home made cakes which were very tasty to be washed down with a bottle of wine . But we couldn't drink the wine due to driving about. Ze ro tolerance for under 25! The apartment is very modern and clean. Pula is accessible by nearby bus which is frequent and runs late. We experienced good restaurants nearby. Gina's is a must which is just up the way.Although we went out of season there are walks and markets, boat trips, colesium, bars etc. The beach is very nearby. We felt at home here and hope to be back soon x
Marc Super nice apartment and super friendly hosts. We had everything we needed and the hosts were everytime available to help us or give us information. The location is like described 50 m to the beach and 20 min walk from Pula away. I would recommend this apartment to anybody else and hope that I can stay there again next time I am in Croatia.
Amy I can't think of a better host than Tomasic. Kind and so helpful. She even picked us up from the bus station and took us to the supermarket while waiting for us. The place is amazing too. A beautifully decorated modern apartment with excellent facilities, especially the shower. Perfect after a day at the stunning beaches just minutes from the flat. No review will do this place justice. Go and see it for yourself; a little slice of beach paradise on the Croatian coast with a brilliant h ost. Samandar An unforgettable experience. We had the pleasure to be the first who stayed at this apartment. Everything was new and beautiful. We were feeling home from the first minute. The place is quiet and peaceful, all you hear at night are the birds . Very close is the beach and small restaurants. We were also allowed to use their barbecue. We could always go to the hosts if we needed anything. They made our vacation special. We will definitely come back again. Victoria Mirjana and her whole family w ere the best hosts you could ever imagine. They made us feel super welcome a little like we were their grandchildren ;) They brought over little snacks and even gave us a lift to the city center when we couldn't take our own car one day. Also before our arrival they were very helpful, genial and considerate. The apartment was clean and well -equipped, just as shown in the pictures. Wifi works well. The beach is just a two -minutes walk away and really nice, suitable for swimming as well as explorative walks :) There is space for parking in front of the house and the city center of Pula is just a few minutes (by car) away. We would definitely recommend this place since the apartment itself is great and the hosts even more so! We hope to come back soon :) Cassandra Incredible!! The apartment is adorable and Mirjana and her daughter Tea did SO MUCH to help us and make us feel welcome. She picked us up from the bus station and immediately gave us the biggest hug. We felt very cared for, which was extra nice beca use we stayed through Christmas and we were both far away from our families. She made us an incredible dish with local shrimp for lunch on Christmas, it was absolutely amazing. They also stocked the fridge up a bit for us when we got there, including a hom emade cake! We sadly didn't get to meet Tea because she was ill during our stay, but even being sick she helped us so much, including helping us organize a seaplane when we were struggling to get out of Pula hahah :) thank you so much for everything!
Fabian If want to visit Istria, THIS apartment is the place you are looking for! Mirjana and her whole family where such wonderful h osts. The apartment was perfect for me and my girlfriend during our 6 days in Pula. The apartment is very good equipped - everything what you need is there. If you need something else it was not more than a short message away. The location perfect! It is the perfect place to relax with a gorgeous bay just 2 min away from your bedroom. Mirjana and her family helped us to find the "Must see places" in Istria - and there are a lot! But the biggest thing around this place is the kindness we experienced from Mirjanas family during our time in pula. Thank you for letting us felt not just like guests, we felt like friends. We hope to visit this place again.
Brigitte Mirjana and her family are wonderful hosts. They are very helpful and friendly. The apartment is well equipped and lovingly designed. It's in a perfect location, just a few steps away from the beach; an even be tter, stunning bay is a short walk away and the beautiful city of Pula can be reached within a half -hour walk or by bus that stops near the house. All that made the perfect recipe for a fantastic holiday.
Cinzia Meravigliosa esperienza a casa di Mirijana e della sua famiglia. La casa è piccolina (noi eravamo in 4 con due bambine)ma perfetta con tutti i comfort, pulitissima e curata nei minimi dettagli. La posizione è in un'area molto verde dell'Istria e l'accesso al mare è molto comodo. Vicinissima la mara vigliosa penisola di Kamenijak. L'accoglienza e l' ospitalità è stata squisita e piena di premure per ogni nostra esigenza. La consigliamo senz'altro a chi voglia conoscere questa bellissima area della Croazia istriana.
Susana We stayed a whole week and h ad a great stay! The flat is nice, clean and very comfortable. Located right near a great beach and quiet area. I cannot explain how grateful we are to Mirjana and her family. They are the nicest people, recommended us the best restaurant, treated us with delicious home made food and were always available quickly to help us with anything we needed. Thank u Susana & Emil