your comfort. our world.
Retail Solutions Comfort and control in-store
Efficiency and comfort for the retail environment From the inviting warmth of over-door air curtains, to the welcome of air conditioned stores on summer days...
1 Retail Solutions
Creating the ideal retail environment is a sophisticated business… …one that involves offering a perfectly comfortable climate from the moment your customers step into the store. We understand that you need to maintain an atmosphere that encourages customers to linger and browse, all while minimising operating costs and managing your environmental impact. For the ultimate in system performance and technical support, Daikin UK offers a range of highly efficient and versatile solutions to meet the needs of the retail environment. Modular solutions such as self cleaning cassettes and compact refrigeration systems deliver impressive cost and energy savings. On a wider scale, revolutionary heat recovery solutions offer a fully integrated approach to heating, cooling, ventilation and hot water across multiple zones.
Daikin UK solutions for retailers Controlling energy, cost and environmental impact
4
Overcoming the R22 ban
6
Versatility and control for small to medium sized stores
8
Form and function redefined
9
Refrigeration without restrictions
10
Heat recovery and energy savings by design
12
Recovering the cost of open door trading
14
Total flexibility for shop interiors
15
Improving efficiency and maintenance on the shop floor
16
Store surveillance: monitoring and control
17
Dedicated service from Daikin UK
18
Award recognition Winner | iF product design award 2010 for Daikin Emura Winner | H&V News Awards 2009 ‘Air Movement Product of the Year’ for Daikin VRV®III Heat Recovery and Biddle Air Curtains Winner | H&V News 2008 ‘Air Conditioning Product of the Year’ for Daikin VRV®III Heat Recovery Winner | International Green Apple Environmental Best Practice Awards 2007 ‘National Gold Award’ for Recycling Service for End of Life Air Con Units Winner | Cooling Industry Awards 2006 ‘Environmental Product of the Year’ for CVP-R407C (formerly known as Daikin Conveni-Pack)
Comfort and control in-store 2
Cutting costs... In the current commercial environment, we understand that retailers are under pressure to reduce both store development costs and also energy costs.
Affordable, energy efficient equipment is vital to minimise lifetime costs and ensure suitable payback periods on any capital investment. Competitive prices are, of course, crucial to any retail operation and Daikin UK ensures that our prices – and, more importantly, the lifetime costs of our
• ISO 9001 approved for quality management • ISO 14001 approved for environmental management • Large number of ECA (Enhanced Capital Allowance) eligible products • Selection of MCS (Microgeneration
systems – are as low as possible for
Certification Scheme)
our customers.
accredited products
But cost is not what defines Daikin as the best solution for your business. It is the assurance of world-leading technologies, environment-conscious design and absolute reliability, matched by a commitment to service and support at every stage, which you can depend on from Daikin UK.
3 Retail Solutions
Environmental and quality assurances
• Selection of EU Eco-Label awarded products • All literature is printed using recycled, FSC certified paper and printers
Controlling energy and environmental impact Recent legislation such as the Carbon Reduction Commitment Energy Efficiency Scheme means that larger retailers need to improve energy efficiency dramatically.
As community-based businesses and
According to the Carbon Trust, the retail
large-scale users of energy, minimising
sector is responsible for around 21 million
the carbon footprint of stores is vital,
tonnes of CO2 emissions per year. The
not only to fulfil your corporate
retail sector could cut its total spend on
responsibilities, but also to maintain a
heating and cooling by a massive ÂŁ560
positive reputation for the business.
million annually if it makes energy savings of up to 20%. The Carbon Trust also estimates that heating and hot water account for 60% of a retailer’s energy bills. For retailers with typical air conditioning systems, energy consumption and associated carbon emissions double compared with those that don’t. This need not be the case.
REDUCED
Selecting efficient heating and cooling technology can play an important role in reducing power consumption in retail stores both large and small.
Comfort and control in-store 4
Overcoming the R22 ban Refurbishment of air conditioning systems is a greater priority since the ban in January 2010 on the use of new R22 refrigerant. By 2015, all recycled sources of R22 will be banned, so older R22 systems are operating on borrowed time.
R22 refrigerant is an ozone depleting
Some 60,000 air conditioning systems
Simply retrofitting with an alternative
gas, which was used in many air
are still running on R22, but maintenance
refrigerant could reduce the capacity,
conditioning systems installed over
contractors are now reliant on stocks of
efficiency and reliability of an air
the last 25 years.
reclaimed R22 to service these systems.
conditioning system, thus shortening the
As a result, R22 is quickly expected to
system’s life expectancy.
become in short supply and therefore more expensive.
using existing pipe-work and wiring to
In an ideal world, a new system would
work more efficiently and effectively with
be the answer. However, if this does not
a different refrigerant. This dramatically
fit your budget, there are other ways
reduces the installation cost and time
to overcome the R22 ban, while also
compared with installing an entirely
reducing the global warming potential
new system.
of your air conditioning system and even improving its performance.
5 Retail Solutions
Instead an existing system can be adapted
Switch over to VRV®III-Q The Daikin VRV®III-Q solution is an innovative and highly cost effective upgrade for VRV systems still operating on R22 refrigerant. This plug-in solution uses R410A, which reduces associated CO2 emissions and improves energy efficiency by around 50%.
VRV®III-Q is a technically secure solution,
By choosing VRV®III-Q, system
while being a more affordable alternative
replacement can be phased, minimising
to a full system upgrade.
costs and business disruption, while
Why upgrade air conditioning systems?
generating much less waste than if the
Making the right decisions about
entire system was replaced.
retail ‘climate control’ systems
This efficient solution offers the opportunity to reuse all existing VRV R22 ®
is important because all air
piping, by decontaminating it so that it can be recharged with new R410A refrigerant.
conditioning systems over 12kW
Controllers and some indoor units
January 2011. Inspections are
must have been inspected by 4th
(if installed since 1996) may also be
carried out by an accredited energy
retained, so only the outdoor units and
assessor, who will rate the system’s
heat recovery BS branch selector boxes
REDUCED
need to be replaced. REDUCED
REDUCED
efficiency and provide advice on improvements or replacements and alternative solutions.
Plug in VRV®III-Q
Up to
50%
Existing System
SAVED
Please note: a site assessment should be carried out to ensure that existing pipework is suitable and that a VRV®III-Q upgrade is the preferred solution. It is also important to ensure that a full service and warranty package is in place to cover the improved system.
Comfort and control in-store 6
Versatility and control on every level Small to medium sized stores are increasingly sophisticated in their requirements for climate control.
In the fashion sector especially,
Highly energy efficient up to energy
CMSQ is an inverter controlled heat pump
versatility and control are key to
class A, the CMSQ also has a low noise
system, so it ensures the highest comfort
creating the comfortable conditions
output, so it’s perfect for stores on the
levels, while minimising annual electricity
within trading areas and changing
high street, which must comply with
consumption and overall running costs.
rooms that will keep customers
noise restrictions imposed by planning
shopping. It’s important to select a
and building regulations.
scale of system that offers excellent performance, while also minimising operating costs and energy consumption. The Daikin Sky Air range offers many excellent solutions to meet these needs. For stores with multiple areas that require superior flexibility and control, without simultaneous heating and cooling, a Commercial Multi-System (CMSQ) is ideal.
o
22 C
7 Retail Solutions
Room temperature is controlled automatically by varying the compressor
The CMSQ series is versatile enough for
speed, so it is never too cool or too hot
two storey areas, allowing up to four
and start-up time is reduced by 1/3rd
indoor units to be installed, each of a
compared with fixed speed models, which
different type and capacity if required,
create greater fluctuations in
which can then be controlled individually
room temperatures.
via remote control.
The outdoor units can be placed on the
This means that every area of the store –
roof, outdoor wall or even indoors and
from the storage room and back offices
can be teamed inside with a range of
to different zones of the shop floor –
Daikin’s indoor units, in conjunction with
can be set at different temperatures for
Daikin’s Intelligent Touch Controller and
optimal comfort.
Intelligent Manager control systems.
Form and function redefined
Within small boutique stores, space is at even more of a premium and image is everything, so the air conditioning solution selected needs to be small yet perfectly formed. For the height of fashion with the
Mounted high on the wall for optimum
Ideal in small retail settings, it has a
lowest of noise levels, Daikin Emura
air distribution, this smart air conditioning
wide operating range of -10 to 46°C for
has been created to fulfil the style
unit has an infrared remote control with
cooling and -15 to 20°C for heating. It
expectations of interior designers
a daily and weekly schedule timer facility,
is suitable for single or multiple room
and independent store owners, while
plus an intelligent eye movement sensor
set-up with a maximum of nine indoor
delivering a multi-functional unit that
that can switch to an energy saving
units all connected to one outdoor unit,
offers a level of performance and
setting whenever a room is empty
which can be installed either on the
intelligence simply beyond compare.
for 20 minutes.
roof, terrace or outside wall. So it offers
Winner of the iF product design award
This, together with its highly efficient
2010 and highly commended in the
inverter technology, means that Emura
reddot design awards 2010, Daikin
exceeds the A-label for energy efficiency
Emura provides purified indoor air
and can cut typical energy consumption
cooling, heating and dehumidifying
levels by up to 30%.
a superior degree of versatility to meet many different interior designers’ and clients’ requirements.
at just the right temperature, when and where it is required, all with whisper-quiet operation.
Comfort and control in-store 8
Cooling your costs Refrigeration facilities are another key area of system design for the retail environment – and a major area of energy consumption. Combined heating, cooling and refrigeration solutions can cut energy costs by up to 50%.
Designing flexibility into the system
CVP-R410A provides a compact,
Because the footprint of this combined
so the temperature can be controlled,
affordable, efficient and scalable system
system for heating, air conditioning,
zone by zone, is important in
for heating, cooling and refrigeration.
cooling and freezing is significantly
maintaining the ideal conditions
Optimised controls, inverter technology
reduced, stores retain more space free
for customers and staff.
and heat recovery mean that CVP-R410A
for sales areas.
Equally important is the ability to recover the significant amount of
can reduce annual energy consumption by up to 50% within retail environments.
CVP-R410A also provides maximum installation flexibility, as outdoor units
waste heat generated by refrigeration
In stores with restricted space and in
can be grouped into blocks or rows, or
cabinets within stores, as this free
residential areas, CVP-R410A is an ideal
distributed around the building to suit
heat can be re-used to cut the cost
solution, being a compact and modular
the constraints of the building.
of running door air curtains and
low noise system.
store heating. In stores with higher refrigeration requirements, indoor comfort can suffer, with ambient shop temperatures being unstable and often too hot or too cold. Conventional solutions to these problems –such as fitting additional heating or cooling – are neither cost effective nor energy efficient. CVP-R410A has been developed to meet these needs.
9 Retail Solutions
Refrigeration without restrictions Zeas is ideal in restricted spaces and sensitive locations, especially for applications with fluctuating loads and high energy requirements such as supermarkets, restaurants, petrol station forecourts and food processing plants.
With a smaller than conventional
It can supply optimum cooling for multiple
footprint and low sound emissions,
refrigeration units, each receiving just the
double or triple compressor systems
Zeas is suitable for both deep
amount of cooling capacity it needs.
(from 5 to 20 HP)
freezing and medium temperature
Inverter control maintains high efficiency
applications.
• Various models available in single,
• Cooling capacity for multiple
even in partial load conditions, resulting
evaporators or variable refrigeration
in decreased CO2 emissions and reduced
loads in ambient temperatures range
operating costs.
from -15°C to 43°C • Evaporating temperatures range from -45°C to +10°C • Utilises R410A refrigerant for minimal
RECLAIMED HEAT
environmental impact and maximum energy efficiency • Fully equipped, easy to install solution • Strong anti-corrosion housing for long
TS
INE
ZER
E FRE
AND
FRID
G
B E CA
life, even in harsh environments • Fully packaged unit at a very competitive price
Comfort and control in-store 10
Energy savings by design Variant refrigerant volume (VRV®) heat pump systems use only the volume of refrigerant required in each area, therefore system performance can be controlled to exactly match the building need.
The benefits of VRV® Climate control is key to create a
Cooling
comfortable browsing environment
Cooling
in store. However a uniform temperature across the store is often not the best solution. Retailers need the flexibility to control
Extracted Heat
multiple indoor units individually, so that the different areas of a shop – such as the
Extracted Heat
shop floor, storage and staff areas – can be set at different temperatures in order to provide the highest levels of comfort
VRV
for staff and customers. Energy efficient VRV® systems help to
Heating
improve comfort levels, while allowing each area to maintain its set temperature.
Heat Recovery System
Ventilation
Micro processors balance the system’s performance with the building’s requirements to enable its compressors to operate down to power levels 40 to 45% lower than more conventional systems, thus reducing running costs and carbon emissions.
Hot Water 11 Retail Solutions
Door Curtain
Heat recovery holistics Whether you’re motivated by saving costs, cutting energy consumption or system versatility, heat recovery is an efficient way to reclaim heat from refrigeration or air conditioning applications and re-use it for heating, ventilation and hot water.
Daikin’s VRV®III Heat Recovery system
Integrating multiple zones on one circuit,
efficiency targets set out in Part L of the
uses air source heat pump technology
this efficient solution provides year
Building Regulations and the rigorous
to maximize heat recovery
round heating and cooling for small to
criteria set out by the Enhanced Capital
throughout a building.
large-sized retail environments.
Allowance (ECA) qualification.
Waste heat can be recovered to provide
As well as providing a low cost, low
The sheer versatility and exceptional
warm air for door curtains and hot water
carbon way of utilising heat, VRV®III Heat
efficiency of Daikin’s VRV®III Heat
for heating systems and washrooms.
Recovery offers a system with improved
Recovery means it has a huge potential
The possibilities for recovering and re-
versatility and precise local area control.
to make retail operations more energy
using heat within the retail environment are immense – and could make a real difference to your bottom line.
This industry-leading, environmentally conscious and highly energy efficient solution delivers efficiencies of up to nine or even 10. These previously unheard-of
efficient and help achieve the drastic cuts in carbon emissions needed by larger businesses required to participate in the CRC Energy Efficiency Scheme.
efficiency levels far exceed the energy
Comfort and control in-store 12
Recovering the cost of open door trading Open door trading is important for many retailers, but with it comes the issue of cold drafts. Entrance and exit points require effective separation between the external and internal climate, without simply blasting out hot air at huge cost to the store and the environment. Climate separation, with minimal carbon impact
First impressions count
The Daikin VRV III Heat Recovery air
styles to match with any requirement: free
curtain, developed in conjunction with
hanging, recessed cassette and recessed
Biddle, offers huge energy savings of up
ducted. The free hanging air curtains have
to 72% compared with using an electric
removable end panels and can be joined
air curtain. Yet it delivers highly efficient
together to appear as one continuous air
energy efficiency.
air separation of around 85%, thus
curtain for wide doorway applications.
An air curtain powered by an air
reducing both heat loss and the required indoor unit heating capacity.
For special non standard applications,
Given rising energy prices, growing customer demand for ethical operating practices on the high street and the latest environmental and carbon reduction legislation such as the CRC Energy Efficiency scheme, now is the time for retailers to rise to the challenge of improving
source heat pump solution uses just a third of the power required for an electrically heated air curtain, but is highly effective in reducing the amount of conditioned air leaving a building. A heat recovery air curtain reclaims heat from elsewhere in the store and redirects it to create a ‘heated air barrier’ in doorways.
®
the units can be paint finished to most
Initial reports suggest that for every
colours, while for recessed ducted
2m door which uses this air curtain
applications the discharge grille or grilles
technology, cost savings can be achieved
can be manufactured to bespoke sizes,
of £1,500 per annum and a reduced CO2
shapes and finishes.
output of more than six tonnes. Such savings can offer a rapid payback period of just 1.5 years, with further ongoing savings available on future energy bills. HEAT RECOVERY AIR CURTAINS RE-USE WASTE HEAT TO CREATE A HEATED BARRIER AT ENTRANCES
OPEN
13 Retail Solutions
The Biddle air curtain is available in three
Total flexibility for retail interiors
Wall mounted units
Concealed ceiling units
Roundflow cassettes
Wall mounted units are perfect for retail
Concealed ceiling units are an
Suitable for use with VRV®, Sky Air and
environments, as they leave maximum shop
aesthetically pleasing and extremely quiet
CMS systems, Roundflow cassettes have
floor space free for furniture, decorations
option for retail environments, as only air
a unique 360º radial air pattern ensuring
and fittings. Auto-swing louvers ensure
suction and discharge grilles are visible.
uniform air flow and temperature
efficient air distribution and can be fixed
The new ducted unit with DC inverter
distribution. A wide selection of 23
at any angle desired.
driven fan offers a large reduction in
different airflow patterns means that the
power consumption, while comfort is
unit can be installed, while the 360º air
improved through 3-step airflow control.
distribution avoids dead zones which can
Flexi type and floor standing units Flexi type units can be used in both ceiling
cause temperature differences.
suspended and low level installations, such as beneath a window. Floor standing units can be situated against a wall or recess, and offer a lightweight but sturdy design. The tall and narrow FVQ-B floor standing unit is particularly good for areas with limited floor/wall space and high ceilings.
Comfort and control in-store 14
Increasing efficiency on the shop floor Shop environments are tough on air conditioning systems. Dust accumulating in air filters can reduce energy efficiency by 65% between air conditioning maintenance visits. Self cleaning cassettes can provide the answer.
Regular maintenance visits can become an unwelcome overhead when budgets are tight. Maintenance of air conditioning systems in stores must be as easy as possible to prevent loss of trading from disruption to
Easier maintenance
Maintenance is much easier too. Twice
Self-cleaning cassettes can help to improve performance effortlessly, providing continually efficient operation for lower running costs with minimal
a year, the dust collected by the filter is simply removed from the dust box using an attachment to a standard vacuum cleaner, all without disrupting the shop floor.
maintenance. Daikin Roundflow cassettes
The Roundflow self-cleaning cassette
are now available with a unique self-
offers an easy way to cut costs and achieve
However, it’s important not to
cleaning filter, which delivers up to 30%
continually clean operation, while also
compromise on the air conditioning
energy savings on average, compared
providing an easy way to improve a store’s
comfort of your customers. Optimising
with cleaning filters once a year.
energy ratings and reduce a retailer’s CRC
sales and display areas.
an air conditioning system not only reduces carbon emissions and energy consumption; it also enhances the reliability, maintenance cost and life expectancy of the system. Effective on-site management of the system is vital, while remote control of a system’s operating parameters can deliver even greater efficiencies.
Energy Efficiency Scheme liabilities.
This innovative technology is also available as a retrofit option for previous Roundflow models and offers a short payback period, given the major energy savings it delivers. The cassette’s special rounded air conditioning filter automatically cleans itself once a day, thus maintaining peak operational efficiency and lowering the running cost of the system.
SELF-CLEANIN G
RO F ND U
SS W CA ETTE LO
15 Retail Solutions
Store surveillance System breakdowns can quickly make the temperature uncomfortable in-store. A fast response to any error is absolutely vital. It’s even better if disruption is averted before it happens. Daikin has solutions to meet all these requirements.
RTD-20 controller
Daikin Network Service System
The unique RTD-20 controller allows
The Daikin Network Service System (DNSS)
management of Daikin SkyAir and VRVÂŽ
is a remote monitoring system, which
indoor units, including Biddle air curtains
allows you to continuously optimise the
and Daikin VAM Heat Exchangers.
operational efficiency of your Daikin
With simplified controls for staff users and enhanced usability for managers, the RTD-20 controller provides complete
equipment in order to control energy consumption, reduce operational costs and extend the lifespan of systems.
control of the trading floor and back
DNSS offers predictive maintenance by
office areas, helping to achieve maximum
analysing data from your equipment every
energy efficiency with minimal running
minute of the day. It continuously checks
costs. This is another valuable tool in
the cleanliness of the system filters and
the drive to minimise your CRC Energy
heat exchangers, as well as managing a
Efficiency Scheme liabilities.
wide range of data (such as pressures, temperatures, running hours etc.) to ensure your equipment operates as efficiently as possible.
DNSS helps to prevent breakdowns by alerting us to any issues before the equipment actually breaks down. In the unlikely event of a problem occurring, your regional Daikin office or dedicated contractor will contact you directly to explain the concern and reduce possible down time to a minimum. Further energy savings can be made using the DNSS EcoSave service which uses remote weather forecast information (local to the specific site) combined with data collected from the air conditioners, taking into account occupancy levels and details of the installation. Judgements are then made using all this information and, if energy saving measures are possible, they will be made remotely.
Comfort and control in-store 16
Committed service from Daikin UK At Daikin UK, we aim to anticipate the future needs of our customers. As well as remaining at the forefront of technological innovation, that means offering the very highest standards of service to all our clients, both large and small.
Dedicated sales advice
Application assistance
Our dedicated sales teams include
When it comes to system design, we
our Corporate Clients division, which
can provide application design assistance
develops the best possible framework
and technical support to add value at
agreements for national operators, while
every stage.
our network of regional offices will provide local expertise, technical advice and design support for individual projects.
For your system installation, a network of expert installers is available, giving you the quality assurance that your Daikin system will be installed by a professional
RVICE E S
who has received extensive product training in Daikin’s state-of-the-art technology centres. Specialist on-site support Daikin UK has a team of expert engineers based at our regional offices nationwide, operating throughout the country to assure satisfaction for our customers.
ONITORING M
So if your installer requires additional
MAINTE N
CE AN
17 Retail Solutions
support with installations, they can rely on a quick response from a highly qualified Daikin UK engineer.
Recycling service for end of life air conditioning units At Daikin UK, our commitment to the environment is ahead of the latest legislation, so we have developed an industry-first recycling service for all makes of equipment.
Up to 95% of redundant air conditioning equipment can be recycled, minimising waste and reducing your environmental impact.
R EN EDU VI RO CED N M
AI R
CO EN N D
S FE UNIT LI F- ING -O D ION IT
D AN ACT TE IMP S A L W TA EN
When new Daikin equipment is being installed, you can use our recycling service to arrange for your old system to be reprocessed by an authorised WEEE recycler at an Approved Authorised Treatment Facility. Once collected from site, the end-of
95%
life equipment will be transported to a
AIR RC CON ON U UNITS NIT
RECLAIMED FOR USE
recycling facility, where it is dismantled and any hazardous substances destroyed EN T RE TO CY CL ER
S S IT SE UN ORI TH AU
D
TL AN SM DI ITS UN
ED
or reprocessed.
All of Daikin’s innovative solutions are designed with our greatest priorities in mind‌.
your comfort. our world.
Comfort and control in-store 18
Head Office Daikin Airconditioning UK Limited The Heights, Brooklands, Weybridge, Surrey KT13 0NY Tel 0845 6419000 Fax 0845 6419009
www.daikin.co.uk
FSC Carbon Balanced Paper
Visit www.eca.gov.uk/etl and type ‘Daikin’ in the quick search box for details of the latest ECA qualifying Daikin units
Daikin products are distributed by:
ISO14001 assures an effective environmental management system in order to help protect human health and the environment from the potential impact of our activities, products and services and to assist in maintaining and improving the quality of the environment.
Daikin Europe N.V. participates in the Eurovent Certification Programme for Air Conditioners (AC), Liquid Chilling Packages (LCP) and Fan Coil Units (FC); the certified data of certified models are listed in the Eurovent Directory. Multi units are Eurovent certified for combinations up to 2 indoor units. VRV products, Rooftops, FWB-J and FWD-units are not within the scope of the Eurovent Certification Programme.
Daikin units comply with the European regulations that guarantee the safety of the product.
The present catalogue is drawn up by way of information only and does not constitute an offer binding upon Daikin UK. Daikin UK has compiled the content of this catalogue to the best of its knowledge. No express or implied warranty is given for the completeness, accuracy, reliability or fitness for particular purpose of its content and the products and services presented therein. Specifications are subject to change without prior notice. Daikin UK explicitly rejects any liability for any direct or indirect damage, in the broadest sense, arising from or related to the use and/or interpretation of this catalogue. All content is copyrighted by Daikin UK.
UKEPCEN11-800 / 01.11 / Shere Marketing. Copyright 2011 Daikin Printed in the UK on FSC certified paper from sustainable sources.
Daikin UK is approved by LRQA for its Quality Management System in accordance with the ISO9001 standard. ISO9001 pertains to quality assurance regarding design, development, manufacturing as well as to services related to the product.