Allen Heritage
INDEPENDENT ESTATE AGENTS
Residential Sales & Lettings T 020 8663 4600 E sales@allenheritage.co.uk
Honest…
Independent…
Local…
Welcome to Allen Heritage… Allen Heritage is your local family run independent
Whether you instruct us to Sell or Let your home, you
agent, successfully selling and letting properties in
can be assured of an individual service tailored to cover
your area for over fifteen years.
your exact needs and to get the best possible results.
During this time we have become known in the
We would love you to join us as a new client!
community for our professional and friendly approach.
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Your local Family run independent
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Successfully Selling & Letting in Your Area
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Established 1998
recommended us to their family and friends.
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Excellent Reputation within the Community
We have a highly trained team of people to look after
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Recommended to family & friends
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At the forefront of Innovative technology
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Waiting to welcome you as a new client!
We are committed to great customer service and have had the pleasure of helping literally thousands of local people with their move who, in return, have kindly
you, with an impressive array of the latest technologies at their fingertips to ensure seamless efficiency and professionalism.
The Property Ombudsman SALES
The Property Ombudsman
LETTINGS
Established agent, fresh approach… In a highly competitive market place, you require an
Floor plans
agency which consistently achieves and exceeds
We will prepare detailed floor plans of your property
clients’ expectations. A team which has a proven
to enhance viewing levels and to provide invaluable
track record in obtaining the maximum return for
information to help your buyer. Our floor plans are
your property and which thrives, regardless of
professionally drawn and will prove an extremely useful
market conditions.
tool in selling your home.
Our energy, enthusiasm and integrity together with an exciting array of marketing tools ensure that you Garage
are impressed by the results! Dining Room
Prominent office location
W.C. Kitchen
B’kfast
Hall
Carport
A/C Living Room
An eye catching window display of your property coupled with an inviting office environment creates the
Bedroom 2
Bathroom
Bedroom 3
Cup’d
perfect atmosphere to attract buyers. Our centrally
Landing En-suite
Bedroom 4 Cup’d
located offices provide the perfect backdrop to promote
Master Bedroom
your property. We are fortunate to have well designed contemporary offices located on busy high streets in the
Client login area
area and all with good footfall – A more perfect place to
We know how important it is to you that we are totally
display your property is hard to imagine!
transparent and honest. To that aim we have created a password protected area especially for you to review the progress of your sale. From here you will see a range of information including how many times your property details have been mailed out, all viewings together with feedback comments, key stages of the conveyancing process right up to completion of your sale - You can even review relevant documents such as your agency agreement and memorandum of sale!
Local knowledge, local people… Email marketing & Social Media
Internet exposure is now the key element with any
As you would expect with any successful agent, full
successful marketing programme and we continue to
details of your property will be immediately emailed to
see year on year growth with our internet initiatives.
our growing list of waiting buyers – But that’s not all.
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Your property promoted in prominent Offices
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Floor Plans of your home to Enhance Viewings
market updates and Property related news stories
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Email & Social Media Campaign to exclusive buyers
to thousands of local people who subscribe to our
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Impressive global exposure across the internet
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Client Area for immediate & Transparent updates
register with an agent as well as buy-to-let Landlords
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An impressive array of marketing resources
looking to increase the size of their portfolio. Your
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Traditional and effective telephone marketing
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Feedback at every step of the way
We have invested in advanced email & social media marketing technology that allows us to send regular
Newsletter, follow us on Twitter or Facebook. This technology helps us to identify buyers before they even
property will be featured to these exclusive buyers that, up until now, could not be reached.
Exposure on the major portal websites In addition to our own popular website, your property will feature on all of the most successful property portals offering truly global coverage with particular emphasis on both London and the home Counties.
Questions and Answers… What makes you different from the competition? We are your local family run estate agency selling homes in your area for over 15 years. We have an extremely loyal and experienced team, many with us since the very first days, that blend the very best of traditional
Do I need a ‘For Sale Board’? No, but this is a surprisingly simple and effective method of attracting buyers to your property. Even in this day of modern technology you will enhance your chances of achieving the best price and you really should have one if possible.
estate agency with the most sophisticated and effective marketing techniques available. Our reputation speaks
Can you conduct viewings for us?
for itself with clients returning to us time and time
Yes of course. We can conduct the viewings in your
again and recommendation forming a large source of
absence or, if you prefer, whilst you are at the property.
new business. The only true way to find out – let us market your property and see for yourself, you won’t be
Are you regulated or members of any associations?
disappointed!
Most certainly. For your peace of mind and confidence
What websites do you advertise on? The internet is one of the most cost-effective and powerful marketing tools for your property. Over 97% of home movers start their search online. Our properties appear on several websites including our own market leading website and all the major property portals.
Allen Heritage are members of several regulatory bodies. We are Licensed Members of The National Association of Estate Agents (NAEA), The Association of Residential Letting Agents (ARLA) and are regulated by the Ombudsman for Estate Agents. Our service standards are closely and regularly monitored.
Can you recommend a conveyancer? Do I need an Energy Performance Certificate? Nearly all residential properties require an EPC to be ordered immediately. One important exception is property being sold in an unhabitable condition. We are qualified Domestic Energy Assessors and handle this for you if you wish.
Yes. We have a great relationship with a firm of conveyancers and provide you with a quote at any stage.
Experienced…
Reliable…
Proactive…
Preparation, Preparation! LD
Preparing your home for sale
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First impressions are very important as your prospective purchaser will form an opinion within thirty seconds of drawing up outside your property, so make sure your garden and the approach to your house tidy. A well kept garden usually looks larger and a fresh coat of paint on your front door and windowsills or even the door knocker can work wonders. Remember it is the first thing a
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viewer sees.
Tidy up and de-clutter Some people manage to live naturally tidy lives but most of us require an incentive. A untidy room does not appeal to the discerning buyer so think about losing the cuddly toys, fridge magnets, kids drawings and family photographs to give a better impression of space and
D OL
allow the prospective purchaser to visualise their own
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posessions there instead.
Think neutral decor A bold or heavily themed room may deter buyers so if you really want to sell you need to get serious and appeal to someone else’s taste. It is quite amazing how much smaller dark rooms can look. You can always do your own thing once you move.
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Be fresh
Finish those little jobs!
A well-aired room and fresh flowers can make a room
If you have time do all the little jobs you have been
feel more welcoming as can a warm home in winter.
meaning to do, but never got round to. From replacing
Clean a polish, ventilate and scrub and if necessary
the shower, touching up the paint work, fixing the
replace. It is well known that scented candles don't clear
dripping tap, dealing with a loose door handle or
a smoky room and often alert a buyer to the problem.
replacing the dud light bulbs. They are essential jobs that
Open windows and if possible banish the smoker to
you don't want your buyer to notice and wonder what
the end of the garden for the duration of the marketing.
else has been neglected.
Consider sending your pets out for a walk during the viewings or better still arrange for them to stay with a relative or trusted friend. It will not help your sale prospects if the dog starts to bark from the moment your viewers arrive until they leave.
Presentation Present rooms with the appropriate furniture. If you use the fourth bedroom as a study or spare room try staging it with a bed, particularly if the dimensions are such that the buyer may be skeptical. Give them solutions not problems. Likewise, a breakfasting kitchen should be shown with a table and chairs in place.
Professional…
Expertise…
Knowledge…
Professional lettings‌
Positive results‌ We understand that renting your property can be a
Quality marketing
very stressful and daunting process, especially for
We market your rental property in the same way as we
the first time. However, at Allen Heritage our focus
market a property for sale with extensive internet and
is on making sure that your experience is as stress
on line marketing. We find the better the presentation of
free as possible whilst we guide you around the
your property, the better the quality of tenant it attracts.
many pitfalls and potential problems that may arise.
Carefully selected tenants
We never forget that your property is likely to be
We only select the best possible tenants drawn from a
one of your largest assets with many people using
continually updated register. All prospective tenants are
property to secure their financial security. We can
thoroughly referenced and credit checked.
confidently assure you that it is in professional and caring hands. Choosing a lettting agent is an important decision, and choosing a managing agent even more so. We pride ourselves on our experience and knowledge to guide you through this ever increasing technical and demanding area of the property market.
A bespoke service We offer three different types of service, however we maintain a flexible attitude and are generally able to adapt our service to meet our client’s individual circumstances and needs.
Let Only The Let Only service is designed to find a Tenant for Landlords who have arranged their own management of the property, but require professional supervision whilst locating Tenants and setting up the legal aspects of the Tenancy. Our let only service encompasses the following: Advice on the rent attainable for your property and how to maximise this income, including utilising our market knowledge on presentation and potential areas requiring attention; enabling you to achieve the highest possible returns.
All marketing and advertising tools to attract suitable
Collection of rent on a monthly basis and transferring net
Tenants including on websites such as findaproperty.
funds accordingly. Uusing the latest automated banking
com, primelocation.com and the nation’s favourite
systems we can pay funds directly into your nominated
property website rightmove.co.uk.
Bank account.
Accompanying all prospective Tenants on viewings.
Each month you will receive a full detailed statement
Interviewing and thorough referencing of all Tenants. Collection of the first months rent payable in advance, along with the equivalent of one and a half months rent as security deposit. Deposit registration within our approved and recognised Government backed schemes.
showing all income and any expenditure. We will also arrange for the re-letting of the property to the same or new Tenants on the Landlord’s behalf at the end of the initial agreement period. This level of tenancy management is enjoyed by many of our existing long-term Landlords, who perhaps have more than one buy-to-Let investment. There is no
Arranging future rental payments direct to you via standing order mandate. In essence, our Letting Service provides the professional supervision and co-ordination up to the point the Tenancy commences. More seasoned Landlords often prefer this scenario with its low cost and hassle free solution to Tenant finding.
Rent Collection Under this service, we offer all the features and benefits of the Let Only service as detailed above – inspection and appraisal of your property, marketing and viewings etc. In addition to this, our Let & Rent Collection service benefits:
management service per se, however Landlords enjoy the piece of mind achieved by having the rent collected.
Lettings Continued… Full Management
As standard, when appointed in this capacity, the
Our Full Management service is a complete management
Landlord undertakes to allow Allen Heritage to carry out
and administration service for Landlords who do not
any repairs costing up to £200.00 + VAT. However, we
wish to deal directly with Tenants, or who may be unable
will endeavour to agree non-emergency repairs with the
to monitor a tenancy due to residing overseas or other
Landlord before we allow a contractor to carry out any
commitments. In addition to our Let Only service and Let
work required.
& Rent Collection service:
Our Full Management service offers the Landlord
We will assemble our own comprehensive management
complete peace of mind with minimum involvement
file on behalf of the Landlord, covering all aspects of the
throughout the letting period. The majority of our
property administration including insurance, tax, utilities,
Landlords utilise our expertise in the field and can sit
service charges, any other rates or taxes, Landlord’s
back and enjoy the fruits of our labour.
tradesmen, and emergency contact details whether at home or abroad. We will undertake all day to day liaison with the Tenant and Landlord to ensure smooth running of your property, including regular visits. These ‘inspectional’ visits generally usually occur twice a year. After each visit, we will submit a written report on our findings.
Friendly…
Trustworthy…
Helpful…
Allen Heritage
INDEPENDENT ESTATE AGENTS
T 020 8663 4600 W allenheritage.co.uk Thatch Cottage, 190 Wickham Road Shirley CR0 8BJ E shirley@allenheritage.co.uk 97 High Street Beckenham BR3 1AG E beckenham@allenheritage.co.uk 133 High Street West Wickham Kent BR4 0LU E westwickham@allenheritage.co.uk