When Will I Get My 2022 Plan Materials?
E
ach year, Network Health sends several materials to help you choose the right plan for you and effectively use your plan in the upcoming year. Below is a list of materials you will receive and when you can expect to get them.
Annual Notice of Change
The Annual Notice of Change (ANOC) contains information about changes to your current plan for the upcoming year. Network Health sends the ANOC in September. If you haven’t received your ANOC yet, please contact member experience.
Plan Brochure
The plan brochure arrives with this issue of Concierge. It lists all Network Health Medicare Advantage Plans available to you for the upcoming year, and shows the costs for common services. This document is also referenced during the Experience Network Health member events we host in October.
ID Card
networkhealth.com
2022 Network PlatinumSelect PPO
Member <JOHN Q PUBLIC> Member ID
<123456789>00PC Health Plan (80840) Group 2001899
Network Copays In Out PCP $ <0> $ <0> Specialist $ <0> $ <0> Rx BIN: 003858 RxGrp: NHPA
RxPCN: MD
H5215_008
You use your Network Health member ID card when receiving medical services, picking up medications and using your plan’s extra benefits, like vision, dental and fitness*. In October, you will receive your 2022 ID card. You should continue using your 2021 ID card through December 31, 2021. Use your new ID card beginning January 1, 2022. If you change your plan for the upcoming year, you will receive a new ID card in December for your new plan. This is the ID card you should use beginning January 1, 2022.
Member Guide
The Network Health Member Guide explains how to make the most of your plan. It contains information about signing up for the member portal, using your extra benefits and accessing Network Health wellness programs. Your Member Guide will arrive in January of 2022. Remember, you can see your plan documents in your secure member portal at login.networkhealth.com. The member portal also allows you to do the following, and more. • View your claims • Make a premium payment (if applicable) • View your Explanations of Benefits • Update your communication preferences for communications you prefer to receive electronically so you’ll get less mail • Designate your personal doctor • Complete your health risk assessment *Not all plans have vision, dental and fitness. Check your Summary of Benefits or Evidence of Coverage documents to confirm your benefits.
networkhealth.com
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