Your County Resource Guide
Photo by
Rob Travis (robtravis.com)
CONTENTS
WELCOME TO CREDITS
Fall/Winter 2013 Buncombe Life is a publication that can help you find the programs & services that can make your life better. We hope that this publication will be helpful to you. Your Commissioners, along with County staff, are working each and every day to make life better here in Buncombe County.
Editor-In-Chief Editorial Assistant Designer / Photographer / Photo Editor Cover Photo :
Kathy Hughes Stacey Woody Cataldo Perrone Rob Travis (robtravis.com)
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Commissioners
9
4
Administration
10 Transfer Station
17 Emergency Services
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Election Services
10 Green Services
18 Health & Human Services
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Register Of Deeds
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20 Keynon Lake - C.S.N.
6
Forever Free Awards
13 Storytimes
21 Veteran's Services
7
Sheriff's Office
13 Libraries, Recreation & Culture
22 Social Media & TV
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Crimestoppers
14 Festival of Lights
23 Directory
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Animal Control
15 Tax
Landfill
Judicial Complex
16 Permits & Inspections
BUNCOMBE COUNTY
BUNCOMBE COUNTY
ELECTED OFFICIALS
ADMINISTRATION
BOARD OF COMMISSIONERS
The Buncombe County Commissioners offices are located at 200 College Street, Suite 300 in downtown Asheville. Their meetings are held at 200 College Street, Suite 326.
ADMINISTRATION
DISTRICT 1
WANDA GREENE
DISTRICT 2
200 College Street, Suite 400 Asheville, NC 28801 250-4100
COUNTY MANAGER
wanda.greene@buncombecounty.org
DISTRICT 3
JON CREIGHTON ASSISTANT COUNTY MANAGER PLANNING DIRECTOR
46 Valley Street Asheville, NC 28801 250-4835 jon.creighton@buncombecounty.org
DISTRICT 1
DISTRICT 2
DISTRICT 3
MANDY STONE ASSISTANT COUNTY MANAGER HEALTH & HUMAN SERVICES DIRECTOR
200 College Street, Suite 400 Asheville, NC 28801 250-5588
LOCAL LEGISLATIVE DELEGATION
BUNCOMBE COUNTY
MARTIN NESBITT, JR.
ELECTION SERVICES
SENATOR
29 North Market Street Asheville, NC 28801 252-0490
Located at: William H. Stanley Center 35 Woodfin Street Asheville, NC 28801
martin.nesbitt@ncleg.net
mandy.stone@buncombecounty.org
TOM APODACA KATHY HUGHES CLERK TO THE BOARD PUBLIC RELATIONS DIRECTOR
CHAIRMAN
200 College Street, Suite 300 Asheville, NC 28801 250-4105 HOLLY JONES
MIKE FRYAR
JOE BELCHER
COMMISSIONER - District 1
COMMISSIONER - District 2
COMMISSIONER - District 3
200 College Street Suite 316 Asheville, NC 28801 250-4004 holly.jones@buncombecounty.org
200 College Street Suite 316 Asheville, NC 28801 250-4007 mike.fryar@buncombecounty.org
200 College Street Suite 316 Asheville, NC 28801 250-4008 joe.belcher@buncombecounty.org
kathy.hughes@buncombecounty.org
SENATOR
P.O. Box 1011 Hendersonville, NC 28792 (828) 696-3510
OTHER ELECTED OFFICIALS
tom.apodaca@ncleg.net
KAY HAGAN US SENATOR
SUSAN FISHER REPRESENTATIVE
DONNA CLARK FINANCE DIRECTOR
200 College Street, Suite 420 Asheville, NC 28801 250-4137 donna.clark@buncombecounty.org
7 Maple Ridge Lane Asheville, NC 28806 (828) 258-5355 susan.fisher@ncleg.net
VAN DUNCAN
COMMISSIONER CHAIRMAN
SHERIFF
202 Haywood Street Asheville, NC 28801 250-4477
The Law Offices of David Gantt 82 Church Street Asheville, NC 28801 252-2852
van.duncan@buncombecounty.org
david@davidgantt.com
CLERK OF COURT
16 W Jones Street Room 1004 Raleigh, NC 27601-1096 (919) 733-5746 26 Ramsey Farm Road Fairview, NC 28730 (828) 768-3216 TIM MOFFITT
STEVE COGBURN BROWNIE NEWMAN
ELLEN FROST
DAVID KING
COMMISSIONER - District 1
COMMISSIONER - District 2
COMMISSIONER - District 3
200 College Street Suite 316 Asheville, NC 28801 250-4011
200 College Street Suite 316 Asheville, NC 28801 250-4005 ellen.frost@buncombecounty.org
200 College Street Suite 316 Asheville, NC 28801 250-4010 david.king@buncombecounty.org
brownie.newman@buncombecounty.org 3
CLERK OF COURT
60 Court Plaza Asheville, NC 28801 259-3400
310 New Bern Avenue Raleigh, NC 27601 (877) 852-9462 fax 202-228-2563 RICHARD BURR US SENATOR
NATHAN RAMSEY REPRESENTATIVE
DAVID GANTT
Hours of Operation: Monday through Friday 8 a.m. - 5 p.m.
REPRESENTATIVE
16 W. Jones Street, Room 2119 Raleigh, NC 27601 tim.moffitt@ncleg.net
(919) 715-3812
3182 Sweeten Creek Asheville, NC 28803 (828) 657-8550
Federal Building 151 Patton Avenue Asheville, NC 28801 (828) 350-2437 fax 828-350-2439
Trena Parker Director, Election Services p. 250-4200 f. 250-6262 MAILING: PO Box 7468 Asheville, NC 28802-7468
MARK MEADOWS CONGRESSMAN
1516 Longworth House Office Bldg Washington, DC 20515 (202) 224-3121 PAT MCCRORY GOVERNOR
20301 Mail Service Center Raleigh, NC 27699 - 0301 (919) 733-5811 fax 919-733-2120 governor@ncmail.net
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FOREVER FREE
BUNCOMBE COUNTY
BUNCOMBE COUNTY WINS NATIONAL AWARDS
REGISTER OF DEEDS MAIN OFFICE 250-4300
RECORD ROOM 250-4302
The Register of Deeds office maintains the County’s vital records including:
DEED RECORDS 250-4302
BIRTH, DEATH & MARRIAGE RECORDS 250-4301
WHAT'S NEW
In the summers of 2000 and 2001, the Center for Diversity Education at UNC Asheville worked with local high school students to research and locate microfiche bills of sale for slaves in Buncombe
• Real property index of the county including deeds, easements, rights of way, and leaseholds many of which are available online at buncombecounty.org. • Instruments of security such as mortgages and deeds of trust and uniform commercial code fixture filings. • Military service records. • Records of the office of notaries public and businesses operating under assumed names • Vital records such as deeds, birth and death records and marriage licenses.
County. Their work formed the basis of the exhibit
Buncombe County Register of Deeds is dedicated to using technology to improve customer service. Citizens can apply for a marriage license online which has reduced processing time in the office by an average of 25 minutes. The new system reduces data entry time for staff which allows them to focus on excellent customer service.
of the Emancipation Proclamation, the Register
Buncombe County is the first Register of Deeds office in the State to offer Spanish translation services online, on the phone and in person. The office accepts credit cards allowing citizens to call in their request for information, provide a credit card number and have the information processed and mailed the same day. The Register of Deeds office is currently requesting the North Carolina Secretary of State to implement e-recording or recording deeds and other transactions online, making Buncombe one of the most accessible counties in the state for doing business.
WATCH COUNTY VIDEO'S ANYTIME , ANYPLACE.
JOIN US ON buncombecounty.org/youtube
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An Unmarked Trail: Stories of African Americans in Buncombe County which has been on display in area schools and businesses for over 13 years. It was the work of these diligent students that led to the digitization of the slave deeds. Deborah Miles
In 2013, to commemorate the 150-year anniversary of Deeds and Buncombe County Government
GET VITAL RECORDS ONLINE Buncombe County has made it easier to access vital records by
Television relations worked to create an exhibit and video to remember those who were enslaved and their contributions to our community.
allowing citizens to request and pay for Birth, Death and Marriage certificates online. The certificate will be mailed without requiring a visit to the Register of Deeds' office. It's easy, simply fill out the required info, upload a photo ID, complete the payment and the request will be processed within one business day. Buncombe County is one of the first Register of Deeds offices in the state to offer vital record certificates online. Only births, deaths and marriages that occurred in Buncombe County can be requested. This service has been created by the County's Information Technology
was born into slavery in Old Fort, North Carolina but spent the majority of her life in the Reems Creek area of Buncombe County. Her story is one of the only first-hand accounts of slavery in Buncombe
Register of Deeds Buncombe County
The Griffin
• Awarded by The Preservation Society of Asheville and Buncombe County. • In recognition of Outstanding Contributions to Historic Presevation. • In the catagory of Research, Publication & Education.
AWARD OF EXCELLENCE
• Awarded by City-County Communications & Marketing Assocation. (3CMA) • In the catagory of TV and Video: Special Programming. (Population: 102,000 and Up)
County. The exhibit includes a 15 minute video produced
This is one more step toward making County government processes
featuring the words of Ms. Gudger and comments
easier to use, access and understand. Online job applications, recreation
from local citizens regarding our history.
activities, geographical information and mapping are all part of the
to get a copy of a vital record or certificate.
Drew Riesinger
Multimedia Specialist Buncombe County
Exhibit of a slave named Sarah Gudger. Ms. Gudger
by Buncombe County Government Television
Visit buncombecounty.org/vital
Cataldo Perrone
One of the stories highlighted in the Slave Deed
Department working in conjunction with the Register of Deeds office.
County's work to make access to government easier.
Executive Director UNC Asheville’s Center for Diversity Education
AWARD OF MERIT
• Presented by The Council of State Archivist. • In recognition of the Preservation and Digitization of Slave Deeds in Buncombe County, through this pproject, bringing local records to the center of a national conversation on slavery and freedom.
You can view the the Buncombe County slave deeds and our award winning video "Forever Free" at www.buncombecounty.org/slavedeeds
SILVER CIRCLE AWARD
• Awarded by City-County Communications & Marketing Assocation. (3CMA) • In the catagory of Graphic Design & Other Promotional Items/ Electronic 6
BUNCOMBE COUNTY
BUNCOMBE COUNTY
SHERIFF'S OFFICE EMERGENCY 911
MAIN SHERIFF'S OFFICE 250-6670
CRIMESTOPPERS 255-5050
CRIME PREVENTION 250-4427
DETENTION CENTER 250-4550
CONCEALED HANDGUN PERMIT PROCESS
Due to the volume of applications for concealed handgun permits, the Sheriff’s Office uses an appointment based system. The appointment based system will guarantee that customers will be seen on the day they arrive at the City/County Identification Bureau to apply for their permit. Call the City/County Identification Bureau at 250-4666 to schedule an appointment. Please allow 30 minutes for the application process and 90 - 120 days for issuance or denial of the requested permit. The pistol purchase permit application process is conducted on a walk-in basis during normal business hours at the City/County Identification Bureau, located at 20 Davidson Drive, Asheville, NC. For more information, contact Lt. Roney Hilliard at 250-4485.
MOUNTAINS
CRIME
MOST WANTED
STOPPERS
Be a crimestopper in your neighborhood - report suspicious activity or other information simply by calling 255-5050. Crimestoppers collects information through telephone tips, email tips (tips@abcrimestoppers.org) or postal mail. The crimestopper line is staffed 24/7 and tips are entered into the tip database immediately. It is not uncommon for investigators to monitor the tip database in real time for serious crimes such as homicides.
Van Duncan Sheriff
Crimestoppers allows tipsters to remain anonymous allowing for an increased willingness on the part of the citizen. Rewards of up to several thousand dollars are available depending on the seriousness of the offense and the value of the information given. Access to the database is shared by members of the Asheville Police Department Criminal Investigations Division and the Buncombe County Sheriff's Office Criminal Investigations Division. It does make a difference... Last year Crimestoppers received a tip about prescripton drug fraud being perpertrated by a local group of people. Members of the group were forging prescriptions from a stolen prescripton pad and obtaining large amounts of opioid pain relivers. They would resell the pills in the community. With the use of a crimestoppers tip, investigators were able to identify nine people involved in the fraud scheme and bring a total of twenty felony charges against those involved. This is just one of 92 felony charges; 55 misdemeanor charges and 36 other arrests made last year as a result of tips. Awards totaling $5,825 were given for crimestopper tips. To report a crime or suspicious activity: Email: tips@abcrimestoppers.org Mail to: Crimestoppers 202 Haywood Street Asheville, NC 28801
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CRIMESTOPPERS TIP LINE - 255-5050
ANIMAL CONTROL ANIMAL CONTROL DISPATCH - 250-6670 What Should I Do If My Pet is Missing?
Did you know the first 24 hours are critical when your pet goes missing? If you haven’t seen your pet in 24 hours, act now! • Report your lost pet to the Buncombe County Animal Shelter and all surrounding shelters. • Search the area you last saw your pet. • Alert friends, neighbors, local businesses and veterinarians. By acting fast, your pet will be home much sooner. Report your lost pet to 250-6430.
ASHEVILLE HUMANE SOCIETY The mission of Asheville Humane Society is to promote the compassionate treatment of animals in our community through education, sheltering and adoption. They rescue, reunite, rehabilitate and re-home more than 4,500 homeless animals each year in Buncombe County. You can join their lifesaving efforts at Asheville Humane Society, by adopting, donating, volunteering or fostering. Visit their website and learn how you can make our community be animals. Help us save even more lives in Buncombe County in 2013.
Buncombe County Animal Shelter: 16 Forever Friend Lane Asheville NC, 28806 250-6430 Open Monday - Saturday 9 a.m. - 6 p.m.
Adoption Center: 14 Forever Friend Lane Asheville NC, 28806 761-2001 Open Tuesday - Saturday 10 a.m. - 6 p.m. www.ashevillehumane.org
SPAY/NEUTER VOUCHERS AVAILABLE
Most animal welfare experts agree: spay/neuter is the most effective method to curb the pet overpopulation problem. Buncombe County recognizes and values the positive impact spay/neuter has on eradicating pet overpopulation. Although the Humane Alliance Spay/Neuter clinic offers extremely affordable surgery rates, some pet owners lack the financial means to have their pets spayed/neutered. The Buncombe County Animal Shelter is able to provide a Spay/ Neuter voucher that makes the cost only $20 for a cat and $35 for a dog through the Humane Alliance Spay/Neuter Clinic – including a rabies shot! There are no income guidelines; you just have to be a resident of Buncombe County. For more information on how to obtain this voucher, please call the Buncombe County Animal Shelter at 250-6430. 7
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BUNCOMBE COUNTY
LANDFILL
WHERE TO RECYCLE? If you’re a Buncombe County resident, you have access to curbside service with your municipality or Waste Pro USA. They provide both garbage and recycling service. They pick up the recycling in blue bags or in a provided container. Residents can fill their blue bags or container with plastic bottles along with other recyclables - aluminium cans, steel cans, mixed paper and glass - and put it out on the curb next to their garbage can. If you don’t subscribe to a waste hauling service, you may drop off your recycling at any of Buncombe County’s recycling centers. These recycling drop off locations take paper, mail (including envelopes), newspaper, cardboard, plastic containers, aluminum cans, steel cans and clear, green, and brown glass bottles and jars:
The Buncombe County Landfill accepts household hazardous waste and e-waste (computer monitors, TV's & related equipment) every Friday between 9 a.m. and 3 p.m. at a special drop-off area at the Landfill. Three e-waste items per month are accepted from residents at no charge. Buncombe residents with more than three items should call 250-5462 for fee information. Businesses may drop off electronics, but will be charged a fee of 30 cents per pound and must call the Landfill to schedule a drop-off time. Household hazardous waste materials such as paint, paint thinner, kerosene, and gasoline are accepted for $2 per gallon, with a maximum 20 gallon limit. Other materials such as lawn and garden chemicals are accepted at no charge. Hazardous waste from businesses is not accepted. If you have questions about the Landfill you can call 2505462 or visit buncombecounty.org/solidwaste.
TIRE RECYCLING The Buncombe County Landfill recycles 3,345 tons of tires each year. Currently, about 77 percent, or 218 million tires per year, are recovered for reuse, energy recovery, or recycling. The list of products made from recycled tires includes 110 items and is growing! Unfortunately, as many as 300 million scrap tires may be sitting in illegal tire piles. In these piles, tires collect water, providing an attractive home for mosquitoes and rodents. Do you know of an illegal tire pile? Report it at 250-5471.
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• Transfer Station off of Brevard Road. • Landfill off of Riverside Drive in North Buncombe County. • Curbside Management provides drop centers behind Asheville Pizza at 675 Merrimon Avenue and at 116 North Woodfin Avenue.
GREENER DID YOU KNOW? You can drop off the following items for recycling at the Landfill at no charge: • appliances • lead-acid batteries • newspaper and brown paper bags • office paper and mail • corrugated cardboard • commingled recyclable containers • milk jugs • soft drink bottles • detergent jugs • shampoo bottles • aluminum cans • clear, green and brown glass bottles/jars • steel cans • motor oil • tires • stoves • refrigerators • air conditioners • freezers • metals • empty triple-rinsed pesticide containers • empty 20lb. gas grill propane tanks
For more information, call 250-5462 or visit us online at buncombecounty.org/solidwaste
BUNCOMBE COUNTY
TRANSFER STATION The Buncombe County Transfer Station accepts bagged residential trash at a cost of $1 per bag. Bulky waste, such as furniture, mattresses, wood, construction and demolition debris, or any other large, over-sized items that are not bagged with household garbage are NOT accepted. Those items will need to be disposed of at the Buncombe County Landfill. The Transfer Station will continue to accept the following recyclables at no charge: • Lead acid batteries. • White goods. (appliances) • Newspapers and brown paper bags; office paper and mail; magazines and catalogs. • Corrugated cardboard. • “Blue Bag” or commingled recyclable containers, including plastic bottles and jugs; aluminum cans; clear green and brown glass bottles/jars; and steel cans. • Moving Boxes: Drop off corrugated moving boxes and shipping cartons for reuse. (Please break down and flatten the boxes.) • Medical Equipment: Anyone who wishes to pass along walkers, wheelchairs, canes or crutches should bring them to the Buncombe County Landfill or the Transfer Station. The medical equipment will be loaned to patients who need it temporarily or given to people who will use it permanently. The Transfer Station on Brevard Road is open Monday through Friday, 8 a.m. to 4:30 p.m., and Saturday, 8 a.m. to 1 p.m. For more information, call 250-6205.
HELP STOP ILLEGAL DUMPING If you see someone dumping illegally, do not risk your personal safety by approaching them directly. Instead, contact the Buncombe County Environmental Control Office at 250-5470. If you want to report an ILLEGAL DUMPSITE, call 250-5470. • Specific location of dumpsite. • Directions to dumpsite. • Approximate size of dumpsite. • Type of material visible in dumpsite. • Name and phone number of property owner. (if known)
DID YOU KNOW? Residents can drop off used compact and regular fluorescent light bulbs at any of the following participating municipal and volunteer fire departments:
Riceville - 2251 Riceville Road Skyland - 9 Miller Road Swannanoa - 103 South Avenue Weaverville - 3 Monticello Road Beaverdam - 450 Beaverdam Road
CHRISTMAS TREE RECYCLING After the holidays, Buncombe County accepts real, fresh-cut Christmas trees at no charge from residents who are bringing trees from their homes. Please remove all of the decorations, ornament hooks, lights, garland, and tinsel, as well as the stand. Christmas trees are only accepted at the Buncombe County Landfill. These trees will be chipped and turned into mulch, so make sure that your tree is totally bare. Commercial haulers and businesses will be charged the standard yard waste fee for Christmas trees. This fee is $20 per ton of yard waste. •
Buncombe County Landfill
Monday - Friday, 8 a.m. to 4:30 p.m.; Saturday, 8 a.m. to 12:30 p.m.
ASH EVI LLE
CLEANING AND GREENING BUNCOMBE COUNTY
Want to Clean up Your Neighborhood? Asheville GreenWorks, is a local, volunteer based, environmental organization dedicated to keeping Buncombe County clean and green. As the local affiliate of Keep America Beautiful, Asheville GreenWorks strengthens the community with projects like planting trees, establishing green spaces, implementing playgrounds, beautifying neighborhoods, educating children about the environment, organizing and managing clean ups, and providing anti-litter and recycling information. Some of their accomplishments this year consist of removing 2,025 tires from local rivers, completion of almost 200 cleaning and greening projects and planting 750 native trees around the community. These accomplishments are possible with the help of our thousands of dedicated volunteers. For more information on future projects or volunteering, visit www.ashevillegreenworks.org, or call Eric Bradford, Volunteer Coordinator, at 254-1776 for details.
Black Mountain - 106 Montreat Road City of Asheville Fire Departments Enka-Candler - 85 Pisgah Highway Station 2 - 415 S French Broad Avenue Fairview VFD - 1586 Charlotte Highway Station 11 at - 7 Rocky Ridge Road Reems Creek - 730 Reems Creek Road Reynolds - 235 Charlotte Highway 10
In 1792, after its founding, Buncombe County built its first courthouse in what was then known as Morristown, renamed Asheville in 1797. Several log and brick courthouses were constructed during the 19th century including substantial buildings of 1877 and 1903. By 1923, with the rapid growth of the county and Asheville, county court officials proclaimed that a new courthouse was "imperative and essential." Buncombe County's courthouse, completed in 1928, was one of the most extravagant courthouses in North Carolina.
Construction of the New Buncombe County Judicial Complex is complete. The multi-million dollar complex is the second phase of the courthouse renovation. Phase one, the addition of the life safety tower on the back of the courthouse, began in 2010. The Life Safety Addition provided better access to the upper floors of the historic 1928 Courthouse through the provision of secure elevators that service all fifteen floors, two separate stairwells and public restrooms were also added.
a secured prisoner access bridge tying the Detention Center to the courts with secured access. This will allow some prisoners to be arraigned without leaving secured confinement.
Initially estimated at $1,000,000, the final cost ran closer to $1,750,000, and the removal of the old courthouse required another $65,000. Upon completion in 1928, the 17-story building was the tallest local government building in North Carolina.
The construction of the four-story Justice Center includes five courtrooms and associated court offices; four new public elevators; two prisoner elevators and
The new complex also has room for additional expansion and is anticipated to meet the long-term needs of the Buncombe County court system for the next 30 years.
COURTHOUSE HISTORY
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Court security processes between 1,600-1,800 persons per day into the complex. New and enhanced security measures made possible with the new construction will help ensure the safety of court personnel and the public.
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PA R K A M EN I TI ES LAKE JULIAN PARK
FREE MOVIE CHECKOUTS DVDs are available for free checkout at the library. Movies check out for a week. There is a $1 a day overdue charge for DVDs and the limit for feature film check outs is 7 movies per person. You can check DVDs out from any of the 12 libraries in the Buncombe County system and return them to any library. You can also log into your library account online, search for DVDs, place them on hold and pick them up wherever you like. Come visit your neighborhood library and stock up for movie night.
STORYTIMES FOR KIDS Storytime at the library helps children develop a joy for • School-age storytimes are for 5
to 7 year olds • Preschool storytimes are accommodate groups or school field trips if arrangements geared towards 3-5 year-olds and include singing, stretching, are made in advance. West Asheville Library provides and creative activities. Spanish Storytimes on request. • Toddler Times are interactive storytimes for children ages 18 months to 3 years. For more information on children’s programs available, • Mother Goose Time is a lively visit buncombecounty.org/library, email library@ language enrichment storytime serving our the 4 month-old to buncombecounty.org or call your local library. 18 month-old set.
learning language and enjoying books. Many libraries can
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• Paddle Boat, Canoe and John Boat Rental • Fishing • Sand Volleyball Court • Horseshoes • Picnic Shelter Rentals • Playground • Disc Golf Course
LIBRARY LOCATIONS Black Mountain 250-4756 105 North Dougherty Street Black Mountain, NC 28711 East Asheville 250-4738 902 Tunnel Road Asheville, NC 28805 Enka-Candler 250-4758 1404 Sandhill Road Candler, NC 28715 Fairview 250-6484 1 Taylor Road Fairview, NC 28730 Leicester 250-6480 1561 Alexander Road Leicester, NC 28748 North Asheville 250-4752 1030 Merrimon Avenue Asheville, NC 28804 Oakley/South Asheville 250-4754 749 Fairview Road Asheville, NC 28803 Pack Memorial 250-4700 67 Haywood Street Asheville, NC 28801 Skyland/South Buncombe 250-6488 260 Overlook Road Asheville, NC 28803 Swannanoa 250-6486 101 West Charleston Street Swannanoa, NC 28778 Weaverville 250-6482 41 North Main Street Weaverville, NC 28787 West Asheville 250-4750 942 Haywood Road Asheville, NC 28806 Law Library 250-4734 60 Court Plaza Asheville, NC 28801
6 RIVER PARKS
• Picnic Tables • Grills • River Access
CHARLES D. OWEN
• Lake and River Fishing • Lighted Baseball Fields • Basketball Courts • Picnic Shelter Rentals • Walking Trail
LAKE JULIAN LIBRARY, RECREATION FESTIVAL OF LIGHTS & CULTURE The walk through light show will be December 4 BUNCOMBE COUNTY
Buncombe County Library, Recreation & Culture Department provides health and recreation opportunities for the people of Buncombe County. In addition to the care and management of our parks and swimming pools, they are working to preserve the natural beauty and enhance our environmental resources through the development of greenways and the procurement of open spaces. Library, Recreation & Culture offices are now located at 67 Haywood Street in downtown Asheville.
Zeugner Center Indoor Pool
and 5 from 6 to 8 p.m. and includes music, activities for the kids, and a visit from Santa. The drive through light show will begin December 6 and run through the 23rd from 6 to 9 p.m. Last year’s show drew over 5,900 automobiles, vans and buses. The cost is $5 per car, $10 per van and $25 per bus. Twenty percent of the proceeds will go to Special Olympics in Buncombe County. The balance is used to purchase new lights and displays and for the upkeep of the older displays. New light displays are added every year. For more information, call Lake Julian Park at 684-0376 or email david.blynt@ buncombecounty.org
• Soccer Fields • Disc Golf Course • Sand Volleyball Court • Bocce Ball Court (Handicapped accessible)
• Walking Trail • Picnic Shelter Rental • Community Garden ZEUGNER CENTER
• Indoor Swimming Pool • Water Aerobics • Lap Swim • Pool Rental • Recreation Room Rental • Dance Lessons
OPEN LAP SWIM
• m-w-f 8:30 to 10:30 a.m. • t-th 8:30 to 10 a.m. • $3.50 per day; $25 per month
WATER EXERCISE
Summer may be over, but swimming doesn't have to be. We have a great indoor pool at the Zeugner Center for swim fun all year round! So... come out and play!
Open Lap Swim: Monday, Wednesday and Friday 8:30 – 10:30 a.m. Tuesday and Thursday 8:30 - 10:00 a.m. $3.50 per day; $25.00 per month
The Zeugner Center is located at 90 Springside Drive in South Asheville, behind TC Roberson High School. We have an activity room/meeting room available for rent by the hour. The indoor pool can also be reserved for private parties.
Water Exercise: Tuesday and Thursday 10:00 – 11:00 a.m. $4 per class; $24- $27 per month
Call 684-5072 for information and directions or visit our website at buncombecounty.org/parks.
BC SPORTS PARK
Open Swim: Sunday 1:30 - 5:00 p.m. $3 per person; $20 - 10 visit pass; $40 - 25 visit pass
• t-th 10-11 a.m. • $4 per class; $24-$27 per month
OPEN SWIM
• sun 1:30-5 p.m. • $3 per person; $25-10 visits $50-25 visits
A map to these parks and more information about all of these facilities is available at buncombecounty.org/parks. Questions? Call 250-4260. 14
BUNCOMBE COUNTY
TAX DEPARTMENT The Tax Department lists, appraises and assesses all real and personal property in Buncombe County, and collects tax payments for Buncombe County and other taxing districts. The Tax Department is located at 35 Woodfin Street in downtown Asheville. Parking is available in front of the building or in the parking deck off of College Street. For more information, call 250-4920.
PAYING YOUR TAXES • Pay online at buncombecounty.org/paytaxes. • Use the self-addressed envelope you receive with your bill. • Credit card by phone 888-272-9829, county code 4301. • Pre-authorized debit program 250-4910. • Use the drive up box located at 35 Woodfin Street (former Health Center building) downtown. • Visit the Tax Office at 35 Woodfin Street in downtown Asheville, Monday through Friday from 8 a.m. to 5 p.m.
New Vehicle Tag Registration & Tax SySTEM The North Carolina General Assembly has created a combined motor vehicle registration renewal and property tax collection system (Tag & Tax System). In doing so, the new law transfers the responsibility for motor vehicle tax collection from the 100 counties across North Carolina to the Division of Motor Vehicles (DMV). The new Tag & Tax System has been designed as a convenient way to pay annual vehicle tag renewals and vehicle property taxes. If your address is current with the DMV, you will receive a Tag & Tax Notice listing both vehicle registration fees and taxes due. Just as in the past, vehicle owners will receive the notice about 60 days prior to their vehicle’s registration expiration. You can pay your vehicle tax and tag renewal together online, by mail or in person. Should you have any detail questions on issues, please contact us at 2504910
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BEST tax Collection Rate in NC
Out of 27 counties with a population larger than 100,000 Buncombe County had the highest tax collection rate this year at 99.04%.
BUNCOMBE COUNTY
PERMITS & INSPECTIONS
Why is a good tax collection rate important? The County does not have to make up for revenue the tax office can’t collect and can receive a lower interest rate on short term financing projects with financial institutions. County tax revenue provides essential county services like emergency medical and ambulance service, law enforcement, solid waste disposal and public health as well as libraries, pools and recreation services.
SENIORS, ARE YOU ELIGIBLE FOR TAX RELIEF? ELDERLY & DISABLED EXCLUSION North Carolina permanent residents who: • own and live in their own homes and • are either 65 years of age or totally & permanently disabled as of January 1, 2011 and • have an income of no more than $27,100 per year may be eligible for a reduction in their property taxes. Those qualified applicants may have the greater of $25,000 or 50% of the appraised value of their permanent residence excluded from property taxes. Proof of income is required as well as an annual Social Security Statement. CIRCUIT BREAKER DEFERRED PROGRAM Taxpayers who are 65 years of age or older who: • have an income not to exceed $40,650 • have owned and lived in their residence for at least 5 years may qualify for a reduction or deferral in their taxes under this program. The deferral is based on income level: • If your total income is $27,100 or
less, the total amount of tax you can be charged on your home is no more than 4% of your yearly income; • If your total income is between $27,101 to $40,650 the total amount of tax that you can be charged on your home is no more than 5% of your yearly income.
DISABLED VETERANS EXCLUSION This program excludes up to the first $45,000 of the appraised value of the permanent residence of a disabled veteran. There is no age or income limitation for this program and it is also available to a surviving spouse who has not remarried. For more information, call 250-4910. Gary Roberts Tax Director
Permits & Inspections is Located at 30 Valley Street. Visit them for Building, Electrical, Plumbing, Wells, Septic Tanks, Food and Lodging Service Permits. Permits are not required for any work costing $5,000 or less unless the work involves: • The addition, repair or replacement of load bearing structures; plumbing, electrical, heating or air conditioning system. Permit Center Building Department Electrical Department Mechanical Department Plumbing Department PLANNING DEPARTMENT Erosion Control Flood Hazard Street Addressing ENVIRONMENTAL HEALTH Water & Sewage Food & Lodging Fire Marshal
250-5360 250-5367 250-5372 250-5382 250-5378 250-4830 250-4848 250-4836 250-4845 250-6900 250-5016 250-5016 250-6620
Metropolitan Sewerage District Applications/Allocations
251-4781
Avery Creek Sanitation District City of Asheville Water Dept. WNC Regional Air Quality
250-4830 251-1122 250-6777
North Carolina D.O.T.
298-5304
NC Environment Health & Natural Resources 296-4500 NC One Call (locate underground utilities prior to digging) 800-632-4949 or 8-1-1 If property is located in one of the following zoned areas call:
BURNING PERMITS ....LEARN BEFORE YOU BURN RESIDENTIAL
Hand Pile - No Charge Machine Pile - 0-2 acres $150 per acre; each additional acre $250 per acre
INDUSTRIAL/COMMERCIAL Machine Piled $250 per acre
Do I need a permit and if so, what kind? You do not need a permit for hand-piled brush, unless it is within 500 feet of a state protected woodland. Then you need a N.C. Division of Forest Resources/permit. For more information, call 665-1596. You need a permit for machine-piled brush (brush clearing). Call 250-6777.
resulting from land
What can't I burn? If it did not grow on your property, don’t burn it. It is illegal to burn garbage, household trash, construction materials, treated wood, tires, plastic, cardboard, furniture, paper, shingles, wire, etc. Where in Buncombe County can I burn? You are allowed to burn anywhere that does not receive public trash pick-up. You are not allowed to burn in the Asheville City limits without a special permit from the City Fire Department. Burning must not cause a public nuisance. Can I be penalized for burning illegal material? YES - Civil Penalties can reach up to $10,000, but there are other reasons you should not burn illegal material. Burning household trash can result in increased exposure to toxic chemicals and particulate matter.
274-0824
Can I burn trash in a barrel? NO - Burning trash or any other man made materials, even in a burn barrel, is illegal.
645-7116
If you want to burn what grows on your property, here are some requirements:
Town of Woodfin Zoning Administrator
253-4887
Town of Black Mountain Inspection Department
669-6437
Town of Biltmore Forest Town Administrator Town of Weaverville Zoning Department
• Burn only between 8 a.m. and 6 p.m. • Clean vegetation only. • Fire must be attended at all times. • Call 250-6777 to see if it is a burning day.
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BUNCOMBE COUNTY
HEALTH & HUMAN SERVICES
BUNCOMBE COUNTY
EMERGENCY SERVICES EMS
While EMS is well prepared to treat heart attack victims, the most important part of the whole thing is the call to 911. On average, EMS paramedics complete the EKG within 6 to 9 minutes of arriving on scene. The average time the EMS crew spends on the scene of a heart attack is down to 9 minutes and in many cases is as short as 4 or 5 minutes. But most importantly, and a good example of how team work can save lives; the average time it takes to get a heart attack victim from identification by EMS to treated in the cardiac catheterization lab is 74 minutes. Heart attack victims who are driven by car to the hospital don’t get the treatment on the way, and since the hospital does not get the EKG information, the special equipment and team may be delayed. So it’s very important to know the signs of a heart attack and call 911 right away!
SIGNS OF A HEART ATTACK
• Chest discomfort. Most heart attacks involve discomfort in the center of the chest that lasts more than a few minutes, or that goes away and comes back. It can feel like uncomfortable pressure, squeezing, fullness or pain. This may not be present in women. •Discomfort in other areas of the upper body. Symptoms can include pain or discomfort in one or both arms, the back, neck, jaw or stomach. •Shortness of breath with or without chest discomfort. •Other signs may include breaking out in a cold sweat, nausea or light headedness As with men, women's most common heart attack symptom is chest pain or discomfort. But women are somewhat more likely than men to experience some of the other common symptoms, particularly shortness of breath, nausea/vomiting, and back or jaw pain.
BE PREPARED Make sure you are ready for stormy weather, assemble a disaster supply kit for your home containing: • Flashlight and extra batteries. • Portable, battery-operated NOAA Weather Radio and AM/FM radio; and extra batteries. • First aid kit. • One-week supply of food (include items that do not require refrigeration or cooking in case of power loss).
• Nonelectric can opener. • Bottled water. • One-week supply of essential prescription medications. • Extra blankets and sleeping bags. • Fire extinguisher (A-B-C type)
BREAST CANCER AWARENESS Buncombe County employees raise awareness by wearing pink. For more info about breast cancer visit: buncombecounty.org/pink
MISSION
Our goal in Health and Human Services is to bring good choices within reach that support a strong, healthy, safe and vibrant community. From ridding our neighborhoods of mosquitos to supporting community garden plots to working with single mothers to manage stress and improve parenting, we know that we are stronger and better when we work together in an integrated and coordinated fashion.
BUNCOMBE COUNTY HEALTH AND HUMAN SERVICES SOCIAL SERVICES PUBLIC HEALTH 35 Woodfin Street - 250-5500
A.J. Hamlin EMS, Paramedic
LEARN MORE AT... 17
buncombecounty.org/ems
40 Coxe Avenue
• Family & Children’s Medicaid and Health SERVICES & PROGRAMS Choice • Family Planning • Adult Medicaid • STD • Food Assistance • Communicable Disease • Work First • Immunizations • Child Care Subsidy • TB Services • Child Protective Services • WIC • Family Permanency • BCCCP - Breast and Cervical • Adult Care Homes Cancer Control Program • Foster Care & Adoption • WiseWoman • Veterans Services • Lab and Pharmacy • School Nursing • Community Health Outreach • Nurse-Family Partnership • Minnie Jones Health Center 257 Biltmore Ave - 285-0622 For more information call 255-5000 • MAHEC Family Health Center and visit buncombecounty.org/health. 118 WT Weaver Blvd - 257-4730 • MAHEC OB/GYN Specialists 119 Hendersonville Rd - 771-5500 • Eblen Charities 12 Regent Park Boulevard - 225-3066
PARTNER AGENCIES Brent Delac EMS, Paramedic
Our newly formed Health and Human Services Board has wide representation from our community. We also created Advisory Councils that support the work of the HHS Board. The board and advisory councils engage a multitude of partners and leaders in the community to identify and build on local strengths and address local problems by aligning vital resources, setting priorities, and designing solutions.
IMPORTANT NUMBERS: PUBLIC HEALTH MaIN LINE 250-5000 SOCIAL WORK/ECONOMIC SERVICES MAIN LINE 250-5500 HEALTH/DENTAL CARE (WNCCHS) 285-0622 Disease Control 250–5109 Environmental Health 250-5016 Health Promotion 250-5040 IMMUNIZATION 250-5096 RESTAURANT/SEPTIC INSPECTION & WATER TESTING 250-5016 WIC/Nutrition 250-5000 BCCCP/WISE WOMAN 250-6006
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LADIES NIGHT OUT
FOOD ASSISTANCE
Ladies Night Out is a part of the Buncombe County Breast and Cervical Cancer Control Program (BCCCP). Offered once a month, the program provides FREE physicals, mammograms and health education to help qualifying women live a healthy life.
Now you can apply for Food Assistance or Medicaid without ever leaving home! County residents can apply over the phone. It's easy - just give us a call:
Women who attend a Night Out will receive a:
Monday through Friday: 8 a.m. to 5 p.m. - 250-5500 5 p.m. to 8 p.m. - 281-9950
• Breast exam • Mammogram • Test for blood pressure, cholesterol and blood sugar They also receive individualized information about healthy eating habits and exercise. Participants are given a booklet filled with information about living a healthy life, performing a self breast exam and kicking the smoking habit. Ladies Night Out also provides free transportation and free child care if needed. No woman in Buncombe County should have to skip a yearly physical because of lack of insurance. Catching cancer and other diseases early when they can be treated, often means a better outcome.
Saturday: 8 a.m. - 5 p.m. - 281-9950
The application date is the date the signed application is received back at DSS. For more information, just give us a call at one of the numbers listed above. NOTE: This process is not available for applicants needing assistance with Long Term Care (i.e. nursing home) or Special Assistance.
BE A WISE WOMAN
THE IMMUNIZATION CLINIC
TB SKIN TEST
Monday, Tuesday & Friday : 8 a.m. to 5 p.m. at 40 Coxe Ave. • Clients must be signed in 30 minutes prior to close. • Walk-in basis (first come, first serve)
STD AND HIV APPOINTMENTS • To make an appointment, call 250-5109.
DID YOU KNOW?
The Buncombe County discount prescription card can save you money!
Pick up the free Buncombe County discount prescription card at any county office, branch library, participating pharmacy or download it yourself at buncombecounty.org/rxcard and receive...
• Savings up to 65% on brand name and generics. • Savings of 20% - 40% on an annual basis depending on the medications purchased. • Card is good for an entire family. • Cardholder pays no fees for the card. • Everyone can use the card, as there are no health restrictions. • Card has no expiration date and it can be used as often as needed. • Most pet prescriptions can be filled at participating pharmacies. 19
COMMUNITY SERVICE NAVIGATOR
The phone operator can help with application questions. The application is then mailed to you for your signature. After you sign it, just return it to DSS for processing.
Wondering if you are eligible for Ladies Night Out? Simply call 250-6006.
The Department of Health provides the screenings, knowledge, skills, and opportunities to improve diet, physical activity and other lifestyle behaviors to prevent or delay cardiovascular and other chronic diseases in women, as part of its Wise Woman program. Referral and follow-up will also be provided as appropriate. To see if you qualify for this program, call 250-6006.
BUNCOMBE COUNTY HEALTH AND HUMAN SERVICES
• Open Monday through Friday, 8 a.m. to 5 p.m. at 40 Coxe Ave. • No appointment needed. • Bring your vaccination record. • Check in at least 30 minutes before close.
Parents please bring children in spring and early summer for required kindergarten, 6th grade and college vaccines. Wait time is longer just before school begins.
FOREIGN TRAVEL IMMUNIZATIONS • Call 250-5096 for an appointment 4-6 weeks before departure. • Bring travel itinerary, vaccination record and medication list. • Receive recommended immunizations and tips about other precautions you can take to prevent disease and sickness while away.
Community Service Navigators are trusted, communitybased individuals who partner with community members in a specific neighborhood or region of the county to identify specific needs and leverage unique community assets to bring services and resources within reach that support the improved health, safety and selfsufficiency of our community. Keynon Lake is one of six navigators employed by Buncombe County Health and Human Services. Keynon began his work in the Pisgah View Apartments community where he started an African American men’s youth development group. The youth development group focuses on improving school performance through skill development, increasing employment opportunities through mentoring, and improving success through the development of life skills. Keynon is also a trained facilitator for Making Proud Choices Curriculum and Triple P (Positive Parenting Program) facilitation, both of which seek to improve the lives of youth and parents.
Outside of Keynon’s work life, he is a published author and a community activist. His book My Daddy Taught Me That is a unique and personal look at the African American family structure. With single-mother families on the rise, My Daddy Taught Me That speaks to the need for strong, responsible male role models in a family setting. He stays busy arranging speakers, adventures and educational opportunities for the youth in his program in an effort to help prepare them for independence and responsibility in adulthood. Keynon’s work and personal life come together to create exciting outreach opportunities. If you would like to learn more about this program or get involved, contact Rasheeda McDaniels at 250 -5517 or by email at rasheeda.mcdaniels@buncombecounty.org.
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BUNCOMBE COUNTY
BCTV SHOWS & SOCIAL MEDIA To stay up to date with everything going on in Buncombe County, watch our award winning programming on BCTV, Charter Cable or find us online at any of the links below. You can also subscribe to our weekly e-magazine and receive the latest news in an email once a week. Follow us on twitter or like us on facebook. We would love to hear how we are doing or help you if you have questions about your County government. Send us a line at pr@buncombecounty.org.
FACEBOOK Be our friend - view hundreds of photos, stay current with county events, and connect with your county.
buncombecounty.org/facebook
CRIMESTOPPERS You can be a crimestopper. Watch the Mountain's Most Wanted to see if you can help locate any wanted individuals.
BUNCOMBE COUNTY
VETERAN’S SERVICES Hours of Operation: Monday through Friday 8 a.m. to 5 p.m. 250-5726
Located at: 35 Woodfin St. PO Box 7408 Asheville, NC 28802
The County Veterans Assistance Office is funded by Buncombe County and the State of North Carolina. There is no charge to our clients. To learn more about assistance, call 250-5726 or visit Veteran’s Services at 35 Woodfin Street. Don’t hesitate to call if you are unable to visit. We will find a way to assist you. Veteran's Services is can assist veterans and their families in: • Disability Benefits Education & Training Benefits • Vocational Rehabilitation & Employment • Home Loans • Burial Benefits • Dependents' and Survivors' Benefits • Life Insurance • Health Care • Military Records Retrieval 21
Who is Eligible? • Veterans & their dependents
• Surviving spouse or child of a deceased veteran • Member of the Reserves or National Guard • Active Duty service member
Toll-Free Service Benefits Information and Assistance Each VA benefit has its own eligibility requirements. For more information about specific benefits, you may visit the nearest VA office or call: 1-800-827-1000
Special Toll-Free Numbers Health Benefits 877-222-8387 Education Benefits 888-442-4551 VA Life Insurance 800-669-8477 Office of SGLI 800-419-1473 CHAMPVA 800-733-8387 Gulf War 800-749-8387 Headstones 800-697-6947 (status of claims only) Telecommunication 800-829-4833 (Device for Deaf - TDD) Direct Deposit 877-838-2778
COME OUT & PLAY
Everyone needs to come out and play in Buncombe’s fabulous parks. This program keeps you up to date on all the classes, games, events and programs brought to you in our County parks.
buncombecounty.org/comeplay
COOKING FOR YOUR HEALTH This is a nutritional series sharing recipes and cooking tips using WIC approved ingredients.
buncombecounty.org/cookinghealthy
TWITTER Stay up-to-date! Follow us on twitter, today.
buncombecounty.org/twitter
FLICKR
buncombecounty.org/crimestoppers
buncombecounty.org/flickr
A HEALTHY LIFE
YOUTUBE
In an attempt to get everyone moving we offer senior and beginner chair exercises, family yoga and dance exercise to meet a variety of physical activity interests. Keep moving and have a healthy life.
Subscribe to our YouTube Channel and check out all of our great videos produced by Buncombe County Television.
buncombecounty.org/healthylife
BC EZINE
BUNCOMBE LIFE Buncombe County is a great place to live and every month Buncombe Life strives to remind viewers why we should be proud to live here. Hopefully this show will remind you of something you had forgotten about our County or teach you something you didn’t know.
buncombecounty.org/youtube
Stay up to date with current events by subscibing to our award winning, electronic weekly newsletter, the BC Ezine.
http://ezine.buncombecounty.org/
buncombecounty.org/buncombelifetv
BUNCOMBE WEEKLY For all current events that can make your life better and more fun, don’t miss Buncombe Weekly. County Parks and Recreation events, library events, classes from trees to bees… you don’t want to miss a minute of this show.
buncombecounty.org/buncombeweekly 22
BUNCOMBE COUNTY
SERVICE DIRECTORY Air Quality Agency 250-6777 Burning Control 250-6777 Building /Grounds Maintenance 250-4233 BCTV 250-4109 City/County ID Bureau Background Checks 250-4661 CJIS (Crimal Justice Info Sys.) 250-4661 Clerk to the Board of Commissioners 250-4105 College St. Parking Garage 250-4248 Cooperative Extension 255-5522 County Commissioners 250-4001 County Jobline 250-4183 County Manager 250-4100 Election Services 250-4200 Emergency Services 250-6600 Emergencies 911 Erosion Control 250-4848 Finance 250-4130 Fire Marshal 250-6620 GIS Property Info System 250-6860 HHS - Health & Human Services Public Assist/Economic Serv’s 250-5500 Child Care Assistance 250-5000 Crisis Intervention Program: ABCCM 259-5300 Eblen Charities 255-3066 Swannanoa Christian Ministry 669-9404 Emergency Assistance Program 255-3066 Food Assistance 250-5500 Health Choice 250-5500 Low Income Energy Assistance 255-3066 Medicaid 250-5500 Work First Family Assistance 250-5500 Workforce Development 255-2500 Work Permit 250-5500 Public Health (Main) 250-5000 Breast & Cervical Cancer 250-6006 Disease Control 250-5109 Environmental Health 250-5016 Family Planning 250-5000 Foreign Travel Immunizations 250-5096 Health Promotion 250-5045 Immunization 250-5096 Nurse Family Partnership 250-5072 Restaurant/Septic Inspection 250-5016 School Health 250-5018 Vital Records Births 250-5214 Death 250-5213 Water Testing 250-5016 WIC/Nutrition 250-5000 WNCCHS: Dental/Primary Care 285-0622 Social Work Services (Main) 250-5500 Protective Services Intake: Adults 250-5800 Children 250-5900 Prevention Services & Under 6 250-6000 General Adult Services 250-5814 Child Support Enforcement 250-6340 or 1-800-992-9457 General Children/Family Services 250-5822 Foster Home Licensing 250-5868 Veterans Services 250-5726 HHS Administration 250-5700 Human Resources 250-4166 JobLink 250-4761
Libraries: Pack Memorial (Main) Black Mountain East Asheville Enka Fairview Law Library Leicester North Oakley South Buncombe Swannanoa Weaverville West Asheville Storyline
Mountain Mobility 250-6750 Mountain Area Job Training 250-4761 Parking - College Street Deck 250-4248 Parks & Recreation 250-4260 Permits/Inspections 250-5360 Planning 250-4830 Pretrial Services 250-6285 Purchasing 250-4130 Records Management 250-4147 Register of Deeds 250-4300 Sheriff 250-6670 Animal Control Dispatch (County) 250-6670 Civil Process 250-4410 Crime Stoppers 255-5050 Crime Prevention 250-4427 Detention Center (Jail) 250-4550 Inmate Booking 250-4570 Senior Reassurance 250-4475 Warrants 250-4410 Soil and Water Conservation
250-4785
Solid Waste 250-5460 Environmental Control 250-5470 Household Hazardous Waste Disposal 250-5462 Junk Cars 250-4847 Landfill 250-5462 Mobile Home Removal 250-5470 Transfer Station 250-6205 Trash Disposal (City) 259-5857 (County - Waste Pro) 684-7790 Street Addressing (Planning) 250-4845 Tax Department Business Personal Property 250-4930 Collections 250-4910 Land Records 250-4970 Personal Property 250-4920 Real Estate 250-4940 Transportation (MTN Mobility) 250-6750 Whistleblower Hotline 866-908-7236
OTHER USEFUL NUMBERS
Animal Control City 259-5872 County Dispatch 250-6670 Dead Animals (City) 259-5857 (County [only in roadways]) 298-0390 Animal Shelter
250-6430
Better Business Bureau
253-2392
Business License City 259-5595 NC 800-228-8443 Chamber of Commerce
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250-4700 250-4756 250-4738 250-4758 250-6484 250-4734 250-6480 250-4752 250-4754 250-6488 250-6486 250-6482 250-4750 250-5437
Child Support Enforcement
232-1416
City of Asheville 251-1122 Police 259-5870 Fire/Rescue 259-5636 Mayor 259-5600 Parks & Festivals 259-5800 Water Billing 251-1122 Water Leaks 251-1122 Community Information 2-1-1 Council on Aging 277-8288 Court Related Matters Clerk of Court 259-3400 District Attorney 259-3410 Estates and Probate 259-3404 Jury Clerk 259-6407 Justice Resource Center 250-4281 Magistrate 250-4690 Public Defender 259-3423 Department of Labor Department of Transportation
299-8232 298-2741
Driver’s License Office / DMV Patton Avenue 251-6065 Eblen Foundation 255-3066 Employment Security Commission 251-6200 Federal Courthouse 771-7200 Governor’s Western Office 251-6160 Housing Authority 258-1222 IRS 800-829-1040 License Tag Office Innsbruck Mall 252-8526 Hendersonville Road 277-7767 Metropolitan Sewerage District 254-9646 Backups & Overflows 255-0061 Sewer Applications 250-5345 Municipalities City of Asheville 259-5600 Town of Biltmore Forest 274-0824 Town of Black Mountain 419-9300 Town of Montreat 669-8002 Town of Weaverville 645-7116 Town of Woodfin 253-4887 OSHA 299-8232 Road Maintenance In the County (NCDOT) 298-0390 City of Asheville 251-1122 Town of Biltmore Forest 274-0824 Town of Black Mountain 419-9300 Town of Montreat 669-8002 Town of Weaverville 645-0606 Town of Woodfin 253-4887 Schools Asheville City 350-7000 Buncombe County 255-5921 Closing Hotline 255-5939 Social Security 1-866-572-8361 State Highway Patrol 298-4256 State Revenue 667-0597 Streets and Roads (DOT) 298-0390 Street Signs/Addressing County 250-4845 City 259-5850 US Postal Service Water Department
800-275-8777 251-1122
Zoning City 259-5831 County 250-4830
258-6101
Visit us at buncombecounty.org for the latest county information.