pulse Winter 2020
A publication of the Marathon Petroleum Corporation — Martinez Refinery
Welcome to the Team Meet Marathon’s Newest Operator Helper Trainees
INSIDE:
> 12 Ways to Reduce Your Carbon Footprint > Marathon Supports Emergency Training > Volunteering at Your Fingertips
P E R S P E C T I V E S
FAQs ADDRESSING COMMON QUESTIONS AND CONCERNS
I love what I do. For 16 years, I’ve worked in this industry and I’ve met so many people that have a passion for it as well. It sounds odd to say we’re passionate about compliance, but it’s true. Having high standards, and exceeding those standards, means everyone goes home safely at the end of his or her shift. Every job can be done safely. And every employee here not only has that mindset but also knows they have the obligation to stop work if they believe it isn’t safe. We start training our employees to think and act that way from Day 1. And, though personal safety is front of mind, I also love that we collaborate closely with different agencies and organizations to continuously improve our impact on the environment. The air, the water—they are important to all of us. I want to ensure my two kids are living their best life here. I’m proud of the lifestyle we provide to those who work here and even more proud of their commitment to safety and reducing our impact on the environment.
Q: What is a fossil fuel? A: If you think it’s fuel that comes from dinosaurs, you’re not that far off. Basically, it’s a fuel formed from organic material over millions of years. Though renewable fuels are on the rise (wind, solar, geothermal), fossil fuels are still the primary fuel source for electricity, heating and powering vehicles around the globe. There are three main fossil fuels: 1. Coal—Flammable and mostly carbon, it’s used primarily to generate electricity. The U.S. produces around 11 percent of the world’s total. 2. Natural gas—A combustible mix of hydrocarbon gases, it generates about one-third of the country’s energy use. It’s colorless and consists mainly of methane. The U.S. produces nearly 18 percent of the world’s natural gas. 3. Oil—Mostly known as crude oil or condensate, this is the world’s primary fuel source for transportation. Petroleum and liquefied petroleum gas (LPG) are the most common types of fuel obtained from oil extraction and refining. Oil is processed to make not just gasoline but also products such as pharmaceuticals, fertilizers and plastics.
Amber Larsen Manager, Environment, Safety & Security
pulse Winter 2020
A publication of the Marathon Petroleum Corporation — Martinez Refinery
Marathon Pulse Patty Deutsche Director Government & Public Affairs 150 Solano Way Martinez, CA 94553 marathonpetroleum.com
Welcome to the Team Meet Marathon’s Newest Operator Helper Trainees
INSIDE:
> > >
Look for the Shared Value graphic in this issue of Pulse to see how we view our business through this lens.
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12 Ways to Reduce Your Carbon Footprint Marathon Supports Emergency Training Volunteering at Your Fingertips
© 2019 by Marathon Petroleum Corporation Marathon Pulse is published twice a year as an outreach to our community. Questions and comments may be directed to the individuals and groups listed on page 15.
S T A T S
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F A C T S
From Sonoma County south to Santa Clara County, the Bay Area plays an integral role in California’s oil and gas industry.
26,686
1.4%
BAY AREA RESIDENTS DIRECTLY EMPLOYED BY THE OIL AND GAS INDUSTRY
Share of jobs in the region
81,510
$3.4B STATE & LOCAL TAX REVENUE
Total number of jobs in the Bay Area supported by the oil and gas industry THAT’S ENOUGH PEOPLE TO FILL ORACLE PARK NEARLY TWO TIMES
$51.6B TOTAL ECONOMIC CONTRIBUTION That’s billions that boost manufacturing, logistics, banking and construction and many other economic sectors in the region
$6.4B TOTAL WAGES AND BENEFITS THAT ARE REINVESTED INTO THE LOCAL ECONOMY FOR HOMES, TRANSPORTATION, FOOD, ETC.
CONTRA COSTA TOTAL JOBS
38,110
LABOR INCOME
$3.2 BILLION
ECONOMIC CONTRIBUTION
STATE & LOCAL TAX REVENUE
$37 BILLION
$1.3 BILLION
SHARE OF TOTAL JOBS
6.7%
To read the full report, visit wspa.org/LAEDC
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cause a puncture wound? Your health—Are you feeling well? Could you get dizzy or off-balance? Nature—Are there trees that block your path? Are there bee hives you might disrupt? • What are the associated risks? Falls. Electrocution. Injury. Muscle strain. Property damage. • What can I do to control the risk? Plan the activity at a good time of day. Have assistance (someone to hold the ladder, hand you tools, etc.). Make sure your equipment is in good shape before you start. Assess your health and your surroundings before starting the project.
The Four Whats
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nyone who works at the refinery will tell you that our top priority is safety. That extends from personal safety to safety of the community and the environment. But the safety processes we use on-site are not restricted to just working in a refinery—they can easily be applied to how you behave at home, at work or even in unfamiliar surroundings. Our employees are trained to have meaningful conversations when it comes to safety. It starts with the “four whats”: 1. What are the potential hazards? 2. What are the associated risks? 3. What can I do to control the risks? 4. What can I do if something goes wrong?
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Since the holidays are around the corner, let’s consider something as routine as hanging lights on your home. If you ask yourself the “four whats,” here’s what it would look like: • What are the potential hazards? Lighting—Is the sun in your eyes? Is it too dark to see clearly? The roof—Could you fall? Your ladder—Is it secured and stable? Can you reach your destination without standing on the top rung? Weather—Is it rainy/damp (roof or ladder may be slick)? The lights—Are they tangled? Will they trip you up? Will it require you to take both hands off the ladder to untangle them? Are any bulbs broken that could
• What can I do if something goes wrong? If you fall or injure yourself, is someone around that can call for help? Is your cellphone easily accessible? If tools drop, do you have a spare or will you have to descend the ladder to retrieve it? We believe in Destination Zero. It’s a mindset that, if we focus on safety and anticipate and plan using the “four whats,” we can achieve an incident- and injuryfree workplace. You can do this, too.
- Employees - Community - Environment
I N S I D E
S T O R Y
Con Fire Gets Tanker Training at Marathon W hen you think of emergencies, it’s likely you immediately think of our community’s first responders. They’re always ready to perform under immense pressure when lives are at stake and every second counts. What we don’t often think about is the amount of training required to prepare them for almost every scenario you can imagine, including emergencies on the water. The Contra Costa County Fire Protection District’s (Con Fire) Marine Division provides both water rescue and fire suppression on our waterways with a goal of being the premier fire service agency in the area. That’s where Marathon Petroleum comes in. The Martinez Refinery recently hosted Con Fire for a day of training at Marathon’s Avon Wharf. Large tanker vessels frequently travel through the Carquinez Strait into Suisun Bay, offloading crude oil and loading finished products at the refinery. Marathon’s wharf captain, Julian Rose, and emergency response coordinator, Alex Maiwald, escorted the Con Fire guests aboard the American Endurance tanker vessel to familiarize them with the ship’s layout, including the ventilation system, work areas, firefighting equipment, crew training guides and the vessel fire control plan. Julian and Alex showed the group how to safely board the ship and shared with them Marathon’s firefighting and lifesaving capabilities. “The Marathon refinery continues to show its
Con Fire joined Marathon employees aboard the American Endurance to become familiar with the tanker’s safety protocols.
commitment to the community through its outreach to local agencies,” said Brandon Burress, Fire Captain, Contra Costa Fire Protection District. “Con Fire is committed to preserving life, property and environment, and this event provided local firefighters with a stronger foundation and understanding of the inner workings of the shipping industry so we can prepare and plan for emergencies before they happen.” The Con Fire Marine Division consists of 40 highly trained men and women who respond to emergencies on the water in addition to their regular duties. Con Fire provides services on local waterways from Port Chicago to the Antioch bridge and will go wherever mutual water assistance is needed. It also serves the waterfronts of Martinez, Clyde, Bay Point, Pittsburg and Antioch with fire prevention and suppression, professional medical services, rescue and special operations. The Marathon Refinery has its own fire brigade, which is fully equipped to respond to refinery and vessel emergencies should they occur. Nevertheless, Marathon and Con Fire teams agree that a strong working relationship prepares them to respond more effectively in the event of a large-scale refinery or vessel emergency.
- Employees - Community - Environment - Government
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S U S T A I N A B I L I T Y
We Can All Do Better 12 EASY WAYS TO REDUCE YOUR CARBON FOOTPRINT
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he hot topic these days is climate change. And if you listen to the discussions, you might hear a lot about carbon footprint—that’s the amount of carbon dioxide (CO 2) or other carbon compounds emitted due to the consumption of fossil fuel by a particular person, group, etc. Suggestions like “buy an electric vehicle,” “put solar panels on your house” or “go off the grid” are not always feasible. However, here are 12 things we can all do to lower our impact on the environment. TRANSPORTATION Drive more efficiently. That may sound obvious, and you may think that’s hard to do. You need to get your kids to school, right? You’ve got to drive to and from work every day, right? But think of the simple things that add up to saving fuel: 1. Carpool to work (if possible), or maybe take the neighbors’ kids to school and share that responsibility. You’ll save on gas, reduce the number of cars idling in front of the school and save time if you’re driving them only one to two times per week instead of daily. 2. Plan ahead by combining your errands. Instead of getting groceries in the morning, going out after lunch to get gas and drop something off to a friend and coming home and then picking up balloons for tonight’s party, leave your house once. Plan out the route so it makes sense, and get it all done in one trip. Again, you save gas and time.
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By changing your eating habits and remembering to turn off lights—two small behavioral changes—you can make a big impact on your carbon footprint.
3. Maintain your car. Did you know that just by keeping your tires inflated properly, you’ll improve your gas mileage? HOME Whether you own or rent your home or live in an apartment, there are plenty of things you can do that make a difference. 1. Turn lights off when you leave the room and unplug devices when you’re not using them (everything from toasters and coffee makers to computers). 2. Turn your water heater down to 120 degrees F. This can save about 550 pounds of CO 2 each year. 3. Plant a garden. Plants absorb carbon dioxide and have other benefits, so plant some bee-friendly flowers, a tree or grow your own veggies.
Carpooling, making fewer trips and even reducing the time you let your car idle are just a few things you can do that will have a positive impact on reducing pollution and carbon emissions.
CLOTHING Did you know that the average American discards about 80 pounds of clothing each year, 85 percent of which ends up in landfills? And much of that comes from China or India, using fossil fuels to transport it to the U.S. 1. Buy quality clothes that last. Trendy, cheap purchases that last only one season add to the problem. 2. Buy American-made. Our
manufacturers have stricter controls on emissions than do many foreign companies. And transportation is cheaper and less fuel-intensive if you purchase American-made products. 3. Wash your clothes in cold water. The enzymes in cold-water detergent are designed to clean better in cold water. Doing just two loads of laundry each week in cold water rather than warm or hot can save up to 500 pounds of carbon dioxide each year. FOOD Believe it or not, what you eat has an impact on greenhouse gases—and your carbon footprint. 1. The lower you eat on the
food chain, the better. Fruits, veggies, grains and beans have a lower impact on the environment than livestock (meat and dairy). Not willing to give up meat? Try it for just one day a week. Every day you forgo meat and dairy, you can reduce your carbon footprint by 8 pounds. 2. Buy in bulk. That means less packaging over time. 3. Plan meals ahead of time to reduce waste. Freeze the leftovers. Can’t do it all? No worries. Pick one or two. Try one each month. You’ll soon find that helping the environment doesn’t hurt too much.
The average U.S. household produces 7.5 tons of CO2 equivalents per year. Want to calculate your carbon footprint? VISIT CARBONFOOTPRINT.COM.
- Environment - Customers
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MEET THE CLASS OF 2019 New Operators Bring Experience and Energy to Their New Careers ❯❯
In our last issue of Pulse, we described the rigorous recruiting process for operators at the Marathon Martinez Refinery. These are the employees
that work together to monitor, optimize, regulate, troubleshoot and safely operate complex process equipment on our site. We typically start with 3,000-plus applicants and hire 20 to 35 Operator Helper Trainees or OHTs. Then the real work begins. (See the sidebar on Page 9.) Of the 23 OHTs hired last January, 21 completed the training. They are dispersed throughout our refinery and will continue to cross-train in various units. We’re hopeful they will make Marathon their lifetime home. They come from all walks of life with a variety of experiences, and we want you to hear from a few in their own words.
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Max Nelson, 29 RESIDES IN: CONCORD FORMER CAREER: PHYSICAL THERAPY ASSISTANT AND ROCK-CLIMBING INSTRUCTOR My friend works here and told me Marathon is a great company— it turns out that’s true. My biggest surprise, honestly, is how nice everyone has been. Certain stereotypes set up my expectations for working in a refinery, but the people I meet day after day are all passionate folks who are experts at their crafts. They are legitimately excited to teach me about what they do, and being in an environment where I can learn something new every day is awesome. I never thought I’d work this many hours back to back, but the pay is great, and when I do get four days off in a row, it really feels like a mini-vacation. The community should know that we care about the environment as much as you do. I’m a whole lot closer to this stuff and, believe me, we work really hard to keep everyone safe out here.
Christian Lewis-Sanchez, 28 RESIDES IN: LODI FORMER CAREER: U.S. ARMY INFANTRY A friend of mine from a previous job works here as an operator and suggested I apply. The prospect of building a better life for my kids was the reason I came—but I have fallen in love with being an operator. The infantry taught me to never give up no matter how much pressure I’m under or how insurmountable the task may seem. Knowing that I can handle anything this program gives me—I was able to take it one step at a time and overcome each milestone. I never thought I would be a union worker. I never thought I would do anything other than the Army. The truth is that after being here, I love it and enjoy what I do. The fact that I can never know everything about this refinery is what excites me most. I will never grow bored or be done learning or progressing.
The Training Team is tasked with making sure all our employees are successful. Back row (L-R): Tina Thorn, Kevin Hall, Robert Swanson, Norvin Nodado. Front row (L-R): Brian Watson, Leilani Grinton, Phillip Whitney. Not pictured: Diana Gonzalez.
NEW OPERATORS HAVE A TEAM DEDICATED TO THEIR SUCCESS Training is extensive and it takes six months before the OHT is “released” to work on his/her own. There are four phases: • Employee On-boarding (site orientation, refinery overview, operational excellence, guidelines and policies) • Knowledge Learning (health and safety orientation, process orientation, targeted equipment learning, emergency response training) • Skill Development (operating practices, job-role procedure simulation, task demonstration) • Job Qualification (knowledge verification test, simulation of jobrole duties and troubleshooting, qualification interview) An entire team from our Learning & Development Department is dedicated to the continuous support, mentorship and guidance of these OHTs to achieve their growth potential and career aspirations at Marathon Martinez.
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❯❯
“ Our goal is to attract, select, train and develop the best and most talented candidates—people with leadership skills and the ability to learn and adapt to different operating conditions.” —Ari Stravolaimis, Superintendent, Training
SHAYNA RAMIREZ, 38 RESIDES IN: ANTIOCH FORMER CAREER: OPERATING TECHNICIAN AT A STEEL MILL Stability was the biggest draw for me in pursuing this career. With two kids—a boy (14) and a girl (11)—I can look ahead, plan activities with my children and family, go on adventures with my friends. Honestly, the training was fun and the learning never stops. I’ve learned a lot about myself and never thought I’d be climbing towers, turning valves and all that. It doesn’t necessarily take great strength to do what we do; it takes grit, memory, patience and endurance. It’s really rewarding. People might be surprised to learn that this is a really clean place, with little waste. I have high hopes for the future.
JOSHUA SHAFFER, 39 RESIDES IN: ANTIOCH FORMER CAREER: TECHNICIAN AT CONTRA COSTA ANIMAL SERVICES, AUTHOR A friend from my childhood works here—I hadn’t seen him in 20 years, but we reconnected on Facebook and he told me all about the jobs here. I was working at the Contra Costa Animal Shelter and am a published author—wrote what is now referred to as the “Disney Bible”—and was looking for a solid way to provide for my family for the rest of my life. The long shifts take some getting used to, but the people in my unit are great and everyone likes being here. I feel like I have won the lottery.
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KELLY ENGLISH, 26 RESIDES IN: STOCKTON FORMER CAREER: CONTRACTOR AT SHELL CATALYST You might say oil runs through my blood. My dad works for the Shell Catalyst Refinery in Martinez, and for a while I worked there as well. I saw the opportunity the industry offered and enrolled in the PTEC program at Los Medanos College. It’s a great program— all the industries in the East Bay heavily recruit those graduates. It’s a career that enables me to support my family. I tell you, in the beginning, looking at my unit with the skyscraping towers, screaming pumps and pipes that seem to intertwine with every other pipe, it was overwhelming. But with the help of the training department and my crew, the unit breaks down into smaller pieces I can understand. Eventually those mile-high towers become a lot smaller, those pumps seem like a whisper, and the pipes untangle. The training department makes sure we have every tool to succeed.
Exploring a Career in Refining ❯❯
A new class of OHTs will be starting in January. Interested in exploring the career of a Process Operator? Check out the Process Technology (PTEC) program at Los Medanos College (losmedanos.edu/departments/ptech). Other careers at the refinery include engineers, lab technicians, environmental specialists, human resources, machinists, health and safety, accounting, and so much more. All open jobs are listed at jobs.marathonpetroleum.com.
- Employees
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G O O D
N E I G H B O R S
Clyde’s Bus Stop Gets a New Life
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here’s a lot of history in the little town of Clyde, the refinery’s neighbor to the east. In 1917, the United States Shipping Board provided a government loan to the Pacific Coast Shipbuilding Company to build a company town. Award-winning architect Bernard Maybeck was in charge. He designed a 176-room hotel and about 200 homes to house the company’s nearly 4,500 men. The town has changed over the years. There are now nearly 250 homes—and the hotel is a thing of the distant past. As there is no school in town, the young residents used to board buses at the Clyde School Bus Stop that transported them to various schools in Concord. The school buses stopped coming to Clyde in 2011, apparently as a cost-cutting measure from the school district. Students, and their parents, are now on their own for getting to school. So, what to do with the historic bus stop? Several residents got together and decided a lending library would be well-used. With a grant from Marathon Petroleum and a lot of love and
labor from the residents, the bus stop has undergone a terrific renovation: new roof, new paint, shelves to hold hundreds of books and lighting to not only make it easier to see inside but also to provide security at night. A ribbon cutting was held during the town’s National Night Out in August and, soon after, the structure started accepting books to be shared. Cindy Welles, a longtime Clyde resident, said, “Kids and adults all loved the idea, and the location of the old bus stop makes it convenient to drop by to browse, visit with neighbors and get the younger kids excited about reading. It’s been a big hit and, with the improvements made possible by Marathon’s generosity, we now have a wonderful community resource for all to enjoy.” Though “lending libraries” have been around since the 1500s, this recent movement of “take a book, return a book” popping up across the country is one more way to connect people—some might say it’s a “mini town square”—and make books more accessible to everyone.
- Community
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S U C C E S S
S T O R I E S
Parent Volunteers at the Touch of a Finger T eachers create supportive environments that encourage learning and friendship. With class sizes larger than ever—up to 34 students per teacher— teachers can’t do it alone. They increasingly rely on volunteer parents to lend a hand with fun projects, math games and field trips. At disadvantaged schools, the shortage of parent volunteers is often greater because of financial barriers like the cost of background checks and fingerprinting requirements—both measures intended to keep children safe. To help boost parent volunteerism where it’s most needed, Marathon Martinez Refinery partnered with Mt. Diablo Unified School District (MDUSD) to launch a Free Fingerprinting program for select elementary schools in Bay Point and along the Monument Corridor in Concord. Marathon Petroleum Foundation granted $10,000 to fund costs for nearly 200 parents to receive background checks and fingerprinting. Two free fingerprinting events were held in September; each served about 100 parents and included a hot dog lunch for all attendees.
“Marathon is proud to promote public safety and parent participation in our local schools.” —Tom Lu, Marathon Refinery Manager
Marathon Refinery Manager Tom Lu stated, “Marathon is proud to promote public safety and parent participation in our local schools. By offering free fingerprinting and background checks to families who need assistance, we hope to boost students’ confidence and enrich their learning experience.” “Having a parent come and participate in our students’ classrooms supports the growth and development of all of our children. We want every family to have that access and opportunity to be part of our
Nearly 200 parents showed up for free fingerprinting and TB tests, both requirements for volunteering in the schools.
educational community, and programs such as this enhance our ability to connect with parents,” said Dr. Robert A. Martinez, Superintendent, MDUSD. “Marathon’s Free Fingerprinting event directly helps students, schools and teachers by giving them much-needed support and engagement from their parents and community.” The district will measure the program’s success by tracking increases in parent volunteerism at the selected schools. The John Muir Health Foundation joined the effort, providing nurses and free tuberculosis (TB) testing for parents at the events. In some cases, TB testing deters parents from completing the clearance process due to cost, lack of health insurance or even the ability to take time off work to visit a doctor. Though everybody’s fingerprints are unique, we have a common goal—to provide the best learning environment for our kids. We hope this event gets us closer to that goal.
- Community
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C O N S U M E R ’ S
G U I D E
Speedway Expands on the West Coast
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n September, Speedway began the integration and brand conversion of its first location in the Martinez area. The location (on Pacheco Boulevard and Shell Avenue) was a Shell station, but now, customers are seeing the signature bright red Speedway signage on the canopy and inside the stores, along with other exterior branding at the pumps. There are also refreshed food and beverage options, including Speedway’s signature frozen drink, the Speedy Freeze, which just celebrated its 10-year anniversary. The most significant change in Martinez has been the introduction of Speedy Rewards, Speedway’s industry-leading loyalty program. Speedy Rewards provides customers with an opportunity to accrue points on purchases that can be redeemed in Speedway-branded stores. As Speedway continues to convert and integrate stores in California, the changes will also bring EMV-enabled (chip credit card reader) dispensers, which will offer the latest in payment security features to protect personal financial data and provide enhanced safety from skimming devices. While the signage may have changed, customers are still greeted by the same friendly, helpful store associates that they have come to know and appreciate.
This Shell gas station on Pacheco Boulevard and Shell Avenue in Martinez was converted to a Speedway station overnight.
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ABOUT SPEEDWAY Speedway is the nation’s second largest company-owned and -operated convenience store chain with nearly 4,000 retail convenience stores across the United States. Headquartered in Enon, Ohio, Speedway is a subsidiary of Marathon Petroleum Corporation. For more information, visit speedway.com.
These conversions have been successful with assistance from many levels, including contractors, maintenance staff, corporate office staff, and volunteer general and district managers from Speedway’s Atlantic and Midwest regions. “The success of each conversion comes down to committed and enthusiastic employees, executing at a high level,” said Tony Carf, Speedway’s Director of Store Growth. The Northern California conversions include locations in cities such as Sacramento, San Francisco and Walnut Creek. By the end of 2019, Speedway will have converted approximately 700 stores in 10 states. Conversions will continue in 2020 in Southern California. “It is exciting to see an exceptional brand, with exceptional people, being introduced to the West Coast,” said Brian Shockley, Speedway’s California Division Director.
- Employees - Community - Business Partners - Customers
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Picture of Interest
In 2018, Tesoro Refining & Marketing Company sold its Pittsburg Terminal property to the Making Waves Academy, a charter school that hopes to open in fall 2021. As a condition of the sale, the city of Pittsburg required deconstruction of the Terminal—the pier/wharf area. That work started in August of this year and was completed in November (the only window in which in-water work is allowed, in order to protect the fish in the Delta). The project involved removing 938 pilings and 46,700 square feet of decking. And the neighbors of Bay Harbor Park now have a beautiful, unobstructed view of the Delta.
✃ C L I P A N D S AV E
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CON TA C T U S
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We’re available to address your concerns and interests
• Do you smell, hear or see something at the refinery that concerns you? Please call our refinery operations to report it: 925-228-1220. They’ll respond and will often send someone out to investigate. • View our emissions in near real time: marathonmartinez.com. • Community outreach? Contact Nichol Carranza at NECarranza@marathonpetroleum.com. • Looking for donations for a charity? Visit online.foundationsource.com/ws/index.jsp?site=Marathon. • Careers at Marathon Petroleum: View all current openings at jobs.marathonpetroleum.com.
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PRSRT STD U.S. POSTAGE
PAID
Oakland, CA Permit No. 1584 150 Solano Way Martinez, CA 94553