IF YOU WANT TO CATCH MORE BUTTERFLIES, DON’T SEEK A BIGGER NET
BUILD A BETTER GARDEN
Why Didgigo? The world’s affluent are getting richer. People travel to fulfill their aspirations for an enriched life. They will pay more to fulfill their aspirations – but less if they perceive your travel service as a commodity.
What does this mean? You need to meet your clients aspirations to survive. No additional bedding available. Level 4, West Tower, Brisbane Transit Centre 171 Roma Street Brisbane QLD 4000 Ph: 1300 738 830 (within Australia) Ph: 0800 445 316 (within NZ) Fax: 07 35354235 Travel Agent Licence Qld 3095715
Important Information:
QUOTATION
Valid for 07NOV17-28FEB18: Refurbishment: - Pullman Brisbane King George Square has advised pool works located on the 16th level of the Mercure tower. Works also include refurbishment to the rooftop bar and facade of the Mercure Tower. The completion date is 28 February 2018. There will be a brand new pool area which includes the pool, tiles, area around pool and furnishings. The rooftop bar is being extended and the building facade will have scaffolding on the west, north and south side. Works will take place from Monday to Friday between 8:00am and 4:00pm.
John Appleseed Didgigo
Travel Agent: Booking Reference:
SLSLEU0072
Travel Itinerary for:
Mr. John Doe Mrs: Jane Doe
Date:
12 Dec 17
Thank you for giving Sunlover Holidays the opportunity to quote your client's holiday. Please ensure to refer your clients to our Important Information located below. The prices outlined are valid at the time of quotation and subject to change until booked. Please note no booking is held.
Service Pricing:
Kind Regards Brooke Reservations Consultant
Gross Price
GST
Commission
Nett Price
AUD $1,110.00
$100.91
$0.00
$1,110.00
Quote Service
Flight Quote Service
Accommodation Property:
Check In: 2:00pm Check Out: 10:30am. Reception Hours: 24 Hours. Valid for 01APR17-31MAR18: Servicing: - Rates include daily service.
Pullman Brisbane King George Square Corner Ann Street and Roma Street,Brisbane Queensland, Australia, 4000
Booking for:
Mr. John Doe Mrs: Jane Doe
Check In: Check Out:
Thursday, 01 Feb 18 Tuesday, 06 Feb 18
Service:
Pullman Deluxe Twin Room
Inclusions & Bedding:
Valid for 01APR17-31MAR18: - Room Only (unless otherwise stated).
Maximum Passengers Per Room: 3 Bedding Configuration (subject to availability): Existing Bedding: 2 Queen Beds. Additional Bedding:
Provider:
Lizard Island Resort
Booking for:
Mr. John Doe Mrs: Jane Doe
Date:
Thursday, 01 Feb 18
Pick Up:
Cairns Airport, Arriving VA 123, 07:00
Drop Off:
Lizard Island, 11:00
Service:
Cairns Airport to Lizard Island - one way scheduled flight
Transfer Information:
Valid for 01APR17-31MAR19: - Shared road transfer from Cairns Airport to East Air terminal and scenic flight. - Flight details must be supplied at time of booking to ensure appropriate flight times are allocated. - Please allow a minimum connection time of 1.5 hours for domestic connections and 2.5 hours for international connections. - Meeting Point: East Air terminal, located at the General Aviation Terminal at Cairns Airport, Hangar 8, Tom McDonald Drive. - Check in at least 30 minutes prior to scheduled departure time. - If flight arrival details have been advised at the time of booking, clients will be met on arrival at Cairns Airport by a representative at the baggage carousel in the arrivals hall, for transfer to the East Air terminal. - Scheduled flight transfers operated by East Air from Cairns to Lizard Island depart daily at 11.00am and 2.00pm (flight time approximately one hour). - Scheduled flight transfers operated by East Air from Lizard Island to Cairns depart daily at 12.25m and 3.25pm (flight time approximately one hour). - A luggage restriction of 25kgs applies (including hand luggage) and small and/or soft suitcases are preferred, due to the limited luggage
Your Problem: Your work-flow is stuck in uncreative, text-based itinerary documentation that does not target the aspirations of the affluent traveller. Client conversion is not growing Staff resources are stretched No digital presentation Business is less profitable
Solved: Didgigo powers your work-flow to produce impressive creative presentation. Look incredible and delight your clients Customised to your brand A fully personalised approach Available in Hi/Low Res Print, Dynamic Digital and Mobile App Automated for time and resource savings over text-based presentation
FACT:
If you convert 10% more of your quotes and increase your average sale by 10%
E-Docs and Mobile App
High Resolution Print Books
Self-drive Booklets
this results in a 21% increase to your bottom line profit.
Your digital transformation begins with Didgigo
Bring your systems to life by connecting Didgigo to your existing workflow. Your System
Your Transactional Variable Data
Your Digital Transformation
Your RTF Messaging Data
Your transactional variable data journeys through Didgigo, enriched at every step to deliver a client experience far beyond the text format they not longer desire.
User Experience Hi Res PDF E-Docs App
API Connectivity Realtime
Content 38k Products 187k Images 27k Videos
Maps Directions Real Time
Data Trends Statistics
Quality Control Calendar Margins Currency Management
CRM Personalisation App Messaging Photo Books
Automated production time Under 30 sec
Build itinerary in your system
Gain Efficiencies Didgigo accelerates the build process beyond manual interaction with import and API options as well as complete automation. Your data is never entered twice, saving time and effort.
Import Itineraries 5 secs
Generate digital and PDF links: 3 mins
Select welcome image save default copy add prices: 5 mins
Bespoke production time: Under 10 minutes
Check proposal details and service lines: Less than 90 secs
Check mapping: Less than 60 secs
Embrace the digital age and engage
OUTCOME Engaged Travelling Clients Meet the Market in the Middle (Traditional and Tech) Growth of Conversions Growth of Sales Value Greater profitability
Didgigo features that power each layer of presentation.
‘‘
‘‘
We convert more quotes and have increased our average sale value in less production time. Phil Tidbury, Founder Aspire Downunder Travel New York
CLIENT Communications Email Mobile Phone Supplier Inspirational Content
Data Trip Logistics
Maps Navigate Now
Mobile App Logistics Support Memories
Brand Asset Photobooks
AGENT Connections Your Portal Shared Itinerary via Didgigo Brand Asset Includes below plus
Data Pax Flights Import Stopovers Margins Currencies Personalisation
Maps Includes as below Mobile App Includes below plus Supplier Includes below plus
DMC Connections API Excel/CSV Import Itinerary Builder Automated Portal Doxs Brand Asset Full Brand Emersion Fonts, Design, Layouts Hi & Low Res PDFs Edocs - Dynamic
Your Data Pax Itinerary Transactional Terms Suppliers Terms Supplier Desriptions Nett Costs Confirmations Logistics Supplier Content Customised
Maps Supplier Locations Supplier Directions Self Drive Directions Mobile App Realtime Updates Client Messaging
One stop shop for content solution Didgigo houses extensive high-quality content collected through years of significant publishing. • Destinations, Accommodation, Tours, Attractions, Multi-day Touring, Transfers, Flights, Restaurants • Suppliers manage their product content which can be searched and reviewed • User-owned custom description, image and video • Maps including location and driving directions information • Supplier ratings • Product descriptions, with long and short options • Product facts, inclusions, activities and facilities 6 NIGHTS
KUNUNURRA AND EAST KIMBERLEY Monday, 06 May 2019
• Product options including room types, food & beverage, spa, activities
THE
– Sunday, 12 May 2019
ROSS AND CHRISTINE
CARLSON
• Product options facts and inclusions
Enjoy of Kununurra and surrounds. all the wonderful highlights Mitchell Falls and This package includes locations such as the flights at our most famous Plane and Helicopter Bungle Bungles.
1 NIGHT CRIPPS PREPARED BY: JODIE 1800 960 991 au jodie.cripps@helispirit.com.
Monday, 05 Novembe r 2018 to Tuesday, 06 Novembe r 2018 CHECK-IN
12:51pm CHECK-OUT
12:51pm GUESTS
2 Adults 0 Child
EL QUESTRO HOME
CHAMBERLAIN SUITE
STEAD
The luxurious El Questro Homestead sits in an exclusive oasis rugged Kimberley in Western Australia’s landscape. Perched on a cliff top featuring Chamberlain Gorge panoramic views from sunrise to sunset, of the the Homestead hosts guests, offering a a maximum of 18 relaxing experience and is a truly unique and immerse yourself location to fully appreciate in the untamed beauty of the Kimberley. Inclusions: Air-conditioned with modern ensuite bathroom, stylish designed interior veranda. Gourmet meals are provided and private daily with a fine selection spirits and sparkling of wine, beer, basic wine. Pre-dinner canapes and drinks. Dinner stars with a modern is hosted under the Australian menu of 3 courses and matched daily. Guests are offered wine that change complimentary excursions, Kimberley experience. allowing for a fully immersive Selected tours include: The Chamberlain of Zebedee Thermal Cruise, Exclusive Springs, Sunset at use Buddy’s Point or spectacular gorges guided walks to the the region has to most offer.
ADDRESS
75 Coolibah Drive Kununurra El Questro Wilderness Park Western Australia Australia
PHONE
+61 1800 837 168 MORE INFORMATIO
N
• Product images: general product images as well as option specific images; all downloadable • Product videos • Agent contacts at supplier company
https://pdf.didgigo.com/ pNXnOfaJRQ
Delivering content from over 38,000 high-quality product suppliers
Enormous time savings Self-managed by suppliers Maintained by Didgigo Content Team
Didgigo Content Footprint
London
Strong Coverage Growing Coverage Limited Content Our Offices
Manila, Philippines Singapore
Cairns, Australia
Delight your customers with the Tripigo travel app Visually stunning through the use of high resolution imagery and professionally designed layouts, the App is an enticing start to any client’s trip. It also allows them to hold memories of their trip for many years to come. Chat is also integrated into the App, providing a messaging system which allows you to communicate with your client whilst they are travelling to alert them of updates, or to provide that next-level concierge service.
The perfect travel companion Tripigo provides your clients with the convenience of travelling with their full documentation, available 24/7 via their smart phone. The App combines all the best features of Didgigo into a pocket-sized presentation that powers your client’s trip.
Whilst the App builds excitement for the forthcoming trip, it also provides peace of mind for travellers with the knowledge that all members of their travelling party have the latest and most accurate details and logistics of their trip. The App itself is very intuitive, easy to navigate, and beautifully presented.
Self-drive Start your clients next self-drive trip in style with creative travel docs All great journeys need a great start. And there’s no better place to begin your client’s trip than by offering inspirational contentrich drive documents. That’s why we we’ve been developing new mapping features that will give your clients an even more amazing self-drive experience. Didgigo Google Maps
Google Maps & Didgigo seamlessly integrate for fast, efficient and accurate mapping and directions delivered directly into your clients’ documents.
Getting started with maps When you open the Maps tab inside your proposal management, you’ll see that all the entries have been pinned on a map with a direction link between each. It looks busy with the labels overlapping however you can use the zoom to dive deeper into the itinerary. Treat this as an overview.
Directions We’ve developed a directions option in the product management tool. For your owned products you can search and pin locations on the map, and sequence the journey – after which directions become available. This is ideal for all types of directions including touring, self-drive and ‘getting there’ instructions. The power unleashed - Self Drive EDoxs By adding a Map tab to your Edoxs, your clients can now use the power of Google Maps to investigate their journey. They can zoom into the map, locate their accommodation and research attractions on their journey. They can also plan their schedule by reviewing the drive duration for each section.
Financial Management Our robust financial management module brings full control of the transaction inside Didgigo. Payable DMC
Your Agents
Back Office
Nett Rates
Margins Currency
Invoicing Payables
Your System
Didgigo
Xero, Reckon Etc.
Invoicing Currency Control Manage your currency defaults and pair these with your position in the market to ensure an overview of the gains and losses that could be experienced through the life of the transaction with the client.
Integration The detail is simply integrated into the proposal for presentation whilst the data is made available to populate accounting packages for invoicing, payment and payables.
Cost & Margin Control Via the API your supplier costs are captured and made visible for your sales consultants to apply the default margin per service. Fully customized so that the final sales price can be edited to meet your client’s expectation to secure the deal. Fees, discounts and surcharges can be added as transaction lines to ensure that all services relevant to the quote/booking are captured.
The benefits of Financial Management are vastly improved accuracy in transaction data management through the centralized management of currencies and margins. The result is an up-to-date view of your financial position on a proposal and confirmation that provides peace of mind. The syncing of your data into the accounting system captures the power of your accounting program without the requirement to double handle the transaction across a period of time. The overall experience is much improved productivity, significant cost savings and complete reliability in your transactions.
Dedicated Virtual Assistants Your time is valuable, so why not use ours? Empower your team through the dedicated support of your own Virtual Assistant (VA) – combining an intimate knowledge of your company’s documentation together with the power of Didgigo. Your VA is available during your working hours to support your team to build proposals and finalize documentation. They provide both the product knowledge of your destinations and the power to maximise your productivity. The benefit of your VA is that it frees up your sales and reservation team to focus on handling inquiries, whilst also providing support to close the sale through the presentation of high-quality documents. Experience the peace of mind that comes with a VA supporting your teams’ efforts in presentation and conversion. Take advantage of this amazing service and let us give you more hours in the day!
Roxanne from Didgigo Roxanne: Hi! My name is Roxanne. How can I help you? Me: Type your message
Virtual Assistants: We’ve assembled a team of trustworthy, hard-working VAs to help you build proposals and finalize documentation.
The Didgigo Q&A Q. What is Didgigo? A. Didgigo is a document solution designed for the Travel Industry. Creating Travel documents perfected in Hi & Low-res PDF, fully interactive digital eProposal & Mobile App presentation
Q. Can Didgigo be customised to my brand so I look unique? A. Yes. This is our specialty, we fully customising the look of Didgigo to your brand specifications. This includes layout, fonts, templates, colours, and branding.
Q. I don’t have an API or a system? Can I still use Didgigo? A. Yes. We offer various processes for getting started, either API XML, XLS, CSV import or can rapidly build your entire itinerary from scratch via quick build.
Matt McKinley established Koolivoo in Cairns, Australia to solve the Publishing problem for Travel Companies to produce both print brochure and website content.
2005
Pricing Q. Does Didgigo have the product content for our destinations? A. Our Content team are continuously working with product suppliers to provision the highest quality presentation which ensures that the content you require is available.
Unlimited Users Itinerary Builder
Maps Financial Management Calendar
Q. Can I have products just for my company that no other company can access? A. Yes, we recognise your content is important to your brand so you are able to customs your supplier products to the level you require without your competitors being able to access the content.
Developed Didgigo to automate supplier content provisions and proofing, brochure pagination and integrations with Abode Design Solutions
2007
Starter
Personalisation CRM Dashboard Custom Content Client Experience Hi / Low Res PDF E-Doxs (Standard Templates) Mobile App
Produced 99 titles White-labeled Branded for Agents use with Clients The Ultimate to do List Australia, New Zealand Southern and Eastern Africa, Canada, Latin America, USA Indian Ocean, Asia New Zealand Destination Canada
Opened Office in Philippines
2009
US $299 per month
Responded to requests for better presentation of quotation and travelling documentation Didgigo 2.0 begun
2013
Rebuilt Did Product Ma to capture w of Digital C more detail Facts and F
2014
Agent
Agent Plus
Accelerator DMC
Ultimate DMC
Unlimited Users
Unlimited Users
Unlimited Users
Unlimited Users
DMC Connection
DMC Connection
API Connection
Portal Driven Documents
Itinerary Import
Itinerary Import
Flights Import
Flights Import
Flights Import
Fully Automated
Maps
Maps
Maps
Financial Management
Financial Management
Financial Management
Calendar
Calendar
Calendar
Personalisation
Personalisation
Personalisation
CRM
CRM
CRM
Dashboard
Dashboard
Dashboard
Custom Content
Custom Content
Custom Content
Multi Language
Multi Language
Multi Language
Client Experience
Client Experience
Client Experience
Hi / Low Res PDF
Hi / Low Res PDF
Hi / Low Res PDF
E-Doxs
E-Doxs
E-Doxs
(Standard Templates)
(Fully Customised Templates)
(Fully Customised Templates)
Mobile App
Mobile App
Mobile App
Starting
Starting
Starting
US $399 per month
dgigo anagement wider range Content and l of Product Features
US $799 per month
Rebuilt Didgigo Proposal Management for itinerary building and presentation via both print and dynamic digital
2015
US $1,299 per month
On Inquiry
Built API interface for connectivity Begun Proof of Concept and Beta testing with six significant DMCs / agents
2016
Launched Solution
2017
Opened Office in Singapore and UK
2018
Grow your revenue without more work Benchmark:
Result:
Over the last six month period The Tailor (a highly Awarded Australian DMC) presented 50% of their proposals using Didgigo and the remaining in the old style hand-typed Microsoft Word cut and paste version.
On analysis of proposal conversion rate the Didgigo versions converted 52% more than the MSWord versions, resulting in a 66% increase in revenue.
Matt McKinley Managing Director Didgigo
Mobile: +61 407 245 822 matt.mckinley@didgigo.com.au
www.didgigo.com