PT Integrasi Solution

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Better Understanding for Better Solutions



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CONTents Foreword

04

History

06

Achievements

08

Key Persons

10

Principals

12

Solutions

14

Customers

24

Integrasi | Company Profile


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foreword Since INTEGRASI was established in 1999, we devoted ourselves to find the best information technology solution to meet business needs, understand more to fulfil customers' needs and provide them the best solution.

We also have the latest proven solution for printing and document management, which has been widely deployed to our customers in recent period. On top of that we are supported by our global IT leader who works solidly in a form of partnership.

The customer’s needs are constantly changing, adapting to the new competitive market and the new global IT trends. Therefore we are also required to adapt to the constant changes by learning new things, being innovative, and improving our capability continuously. That is the only way to survive in this business.

We strive to actualize our vision to be a leading company and a reliable business partner in the information technology industry. Our corporate culture are honouring integrity, commitment, trust, respect and excellence.

Today, we are able to serve the customers with the state of the art information technology solution, by owning an advance development capability in mobile application, web 2.0, business intelligence and custom software development.

We have served hundreds of satisfied corporation as our customers; both national and multinational companies. All of this achievement would not be possible without the trust from them and the commitment from all the staffs and managements of INTEGRASI, who deserve a great deal of appreciation and gratitude.

“The business needs are constantly changing to adapt to the new competition landscape.�


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Integrasi | Company Profile


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history PT. Integrasi Solutions or also known as INTEGRASI was founded in 1999. INTEGRASI formerly was a public listed company in Jakarta Stock Exchange, known as PT. Integrasi Teknologi Tbk, and was later changed into private company in 2007. INTEGRASI provides wide range information technology solutions from infrastructure, printing, document management, software development and IT outsourcing.

2001

2004

2005

For the first time INTEGRASI (as PT. Integrasi Teknologi Tbk) started to offer its stock/share to the public or also known as Initial Public Offering (IPO) and thus changed into public listed company in Jakarta Stock Exchange.

INTEGRASI was chosen as the provider for software, hardware and IT services for the National General Election (PEMILU) in Indonesia which was held by the National Elections Commission (KPU). The project was very successful and praised by both national and international observers.

INTEGRASI started to expand its new services by starting printing and imaging solutions. In this field, INTEGRASI established a partnership with Hewlett Packard (HP) and became a part of Hewlett Packard Office Printing Specialist (HP-OPS). Until now INTEGRASI has successfully

IPO

National General Election

Printing and Imaging

implemented thousands of Multifunction Printer units, managed the printing and imaging infrastructure throughout the customers spread across Indonesia. It also has more than 50 service point across most regions in Indonesia.


2006

2007

Outsourcing INTEGRASI expanded its business by offering solutions to provide human resources. This solution offered includes outsourcing, or recruiting selection and even a psychological

Privatize evaluation of candidates. We provided 18,000 man days for the project of Indonesia’s National Crime Information System, which was led by LG for the Indonesian National Police (POLRI).

PT. Integrasi Technology Tbk was privatized and spun off the business unit PT. Integrasi Software. All the business, management and human capital are merged into the new entity called PT. Integrasi Solutions.

Integrasi | Company Profile



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Achievements National general Election Integrasi won the National General Election 2004 project. It was the single largest and the most complex Information Technology project in 2004 in Indonesia. We successfully developed, deployed and supported Information Technology infrastructure for Komisi Pemilihan Umum (KPU) or the National Elections Commission. We have distributed, installed, and supported 8,000 personal computers to around 5,000 locations in some cities, rural and remote areas all over Indonesia in 51 days. We also distributed, deployed, installed the application, built data centers and disaster recovery centers that connects to the personal computers in all over the country. These infrastructures supported three elections: Parliamentarian Election, First Round and Second Round Presidential Election. We provided help desk support to all technical issue 24/7 for one year. The project was completed successfully, and so far it is considered as the most successful IT of National General Election.

OUTSOURCING PART OF INDONESIAN NATIONAL CRIME INFORMATION SYSTEMS We support LG CNS for the development of “Indonesian National Crime Information System." We provide 18,000 man days of outsourcing professional services consisting of Project Manager, Oracle DBA, System Analyst, Java Developer, Net Developer, Quality Assurance, Tester and Technical Writer.

BOEHRINGER INGELHEIM REGION ASIA AFRICA AND AUSTRALIA We developed and implemented business process management and SOA solution for regional office of Boehringer Ingelheim. We provided professional software development and integration services from requirement, design, development and testing, to the deployment phase. This has been done for the regional office of Boehreinger Ingelheim in Indonesia, India and Singapore.

Integrasi | Company Profile


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key personS Our teams are built from outstanding high achiever professionals with the right knowhow and skill. They also have a high dedication and uncompromising for excellent results, in both of company project and also their own personal growth.


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Integrasi | Company Profile


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principals We continuously seek the best available solution in the global market that suite with the local need and demand. Here are our current key principals or partners to provide the right technology for our customers.

Hewlett Packard HP is the global leader IT, and has a very large market share in printing and infrastructure solutions globally and also locally in Indonesia.

Dell Dell, Inc. is an American multinational computer technology corporation based in Texas, United States, that develops, sells and supports computers and related products and services. The company is one of the largest technological corporations in the world.

microsoft Microsoft is the leading software and development platform. We partner with Microsoft to be able to bring the best tool and platform for software solutions. Microsoft teams are well train and certified to develop and implement Microsoft products and solutions.

ultimus Ultimus automates and simplifies key business processes. Ultimus Business Process Improvement Suite reduces the potential for human error, eliminates waste, and decreases the amount of paperwork. Ultimus BPM Software provides a flexible solution that connects technology systems to enable data sharing and enhanced visibility throughout your entire organization. Ultimus has automated more business processes than any other BPM provider worldwide.

sonic An enterprise service bus (ESB) which simplifies the integration and flexible reuse of business components using a standard-based, service-oriented architecture (SOA). An ESB is software infrastructure that enables SOA by acting as an intermediary layer of middleware through which a set of reusable business services are made widely available. Sonic ESB integrate the application when BPM integrate process.

landesk LANDesk provides solution for every IT department to cope with the pressure to reduce costs, reduce risk, and increase productivity; continually aligning IT to deliver business value. LANDesk is an industry leader – according to Gartner and Forrester – in lifecycle management, security management, IT service management. Thousands of customers worldwide actively use its proven.

symantec Symantec helps consumers and organizations secure and manage their information-driven world. Symantec software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. Its provide security, storage and systems management solutions.


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Hardcat Hardcat, which was established since 1986 and widely used in 28 countries worldwide, is one of the most comprehensive software leaders, focus on modular asset management. It will enable a company or an organization to manage their asset from initial purchase through the final disposal. Its product solutions consist of several categories such as: Asset Management, Help Desk, Maintenance Management, Depreciation and Stock Control.

microfocus Microfocus provides innovative software that allows companies to develop, test, deploy, assess and modernize business-critical enterprise applications. Microfocus helps its customers significantly reduce application developments and operating costs, increase the flexibility and value of IT resources, and better manage the risk inherent in both mainframe and opensystems development and deployment.

nova-lims NOVA-LIMS is a powerful and scalable laboratory information management system designed to meet the production and clinical needs of all modern laboratories. NOVA-LIMS has enabled laboratories to cut back manual and timeconsuming activities and has empowered pharmaceutical and biotechnology organizations to achieve decreasing product time to market while ensuring regulatory compliance.

sonicwall SonicWALL速 security solutions enable organizations of all sizes to secure their network, systems, users and data with a deep level of protection. SonicWALL wired and wireless solutions are deployed in small and medium organizations as well as distributed enterprise environments, government, retail point-of-sale, healthcare and service providers.

websense Websense is a global leader in unified Web, data, and email content security, delivers the best security for modern threats at the lowest total cost of ownership to tens of thousands of enterprise, mid-market, and small organizations around the world. Distributed through a global network of channel partners and delivered as software, appliances, and Securityas-a-Service (SaaS). Websense unified content security helps organizations take advantage of powerful new communication, collaboration, and Web 2.0 business tools.

VMware VMware is the global leader in virtualization and cloud infrastructure. They deliver customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. VMware enables enterprises to adopt a cloud model that addresses their unique business challenges. VWware's approach accelerates the transition to cloud computing while preserving existing investments and improving security and control.

Integrasi | Company Profile


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PT Integrasi Solution | Company Profile


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solutions We are committed to give excellent solution to solve problems in every part of our customers' business. From software development, document, infrastructure and human resources, we give the best and suitable solutions with amazing services and delivered by the very competent engineers.

Integrasi | Company Profile


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software development Supported by our team of consultants, developers, and experienced engineers, we are able to provide the best solutions according to each client need. We also bring the best global solution for the need of local business and IT challenge. After ten years journey, marked by good achievement and satisfied customer, our team has successfully conducted improvement internal methodology in both of quality and efficiency. We only believe that good resources and good process are the way to a great software product. Our Solutions are: Business Process Management Ultimus automates and simplifies key business processes so you can dedicate more time to your business and customers. Ultimus Business Process Improvement Suite reduces the potential for human error, eliminates waste, and decreases the amount of paperwork that companies use on a daily basis. Ultimus BPM Software provides a flexible solution that connects technology systems to enable data sharing and enhanced visibility throughout your entire organization. Fixed Asset Management Hardcat is one of the most comprehensive software leaders that focus on modular asset management. It will enable a company or an organization to manage their asset from initial purchase through the final disposal. It consists of several categories such as: Asset Management, Help Desk, Maintenance Management, Depreciation and Stock Control.

Quality Assurance Software Microfocus provides innovative software that allows companies to develop, test, deploy, assess and modernize business-critical enterprise applications. Microfocus software enables customer's business applications to rapidly respond to market changes and embrace modern architecture, minimize both existing costs and risks for the whole IT department. Helps its customers significantly to reduce application developments and operating costs, increase the flexibility and value of information technology resources, and better manage the risk inherent in both mainframe and opensystems development and deployment. It specifically offers consulting, which leads its industry in the evolution of information technology, and training, which provides comprehensive education and training solutions. It help IT teams build software for competitive business advantages. Service Oriented Architecture Sonic ESB simplifies the integration and flexible reuse of business components using a standards-based, serviceoriented architecture (SOA). An Enterprise Service Bus (ESB) is software infrastructure that enables SOA by acting as an intermediary layer of middleware through a set of reusable business services which are made widely available. Sonic ESB integrate the application when BPM integrate process.


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Ultimate Helpdesk System I-SC is Ultimate Help Desk Application. It can be installed to each department as needed and company as well. You can control your problems and track your solutions, so customer will always be satisfied in a good state. Capex System i-CAP has been designed to help you in planning, approval, realization, and controlling your Capex budget. With i-CAP there will be no doubt that your capex planning, realization, and control will be missed. NOVA-LIMS (Laboratory Information Management System) NOVA-LIMS is a powerful and scalable laboratory information management system designed to meet the production and clinical needs of all modern laboratories. It is a businessready solution that automates all laboratory information, from experiments to manufacturing offering a complete enterprise solution that is easy to deploy, maintain, upgrade, and integrate with other organizational business systems. NOVA-LIMS is one of the most widely used and trusted applications in the life science industry today. NOVA-LIMS is an intuitive integrated application that allows quality departments to make decisions based on all the available information and address an organization's immediate quality requests and needs.

Our service includes: 1. Business & IT Consulting • Offshore outsourcing consulting services • IT architecture and design, roll-out planning • IT Master Plan 2. Development and Integration • Applications development & integration • Applications deployment 3. Application Support & Maintenance • Application & Infrastructure software services 4. Offshore Development Center 5. Supporting Products Integrasi Learning Management System (i-LMS) Integrasi Learning Management System (i-LMS) is a complete, secure, web-based training and learning solution that employs a simple user interface. This way both technical and non-technical training managers can easily create, manage, and track interactive training courses and learning programs for all levels of users. i-LMS is designed to fit any organization size. With it you will have the sophistication favored by big companies. Yet, you can enjoy the flexibility, simplicity and customization of a system that will not overwhelm or financially drain smaller organizations.

Custom Software and Website Development Integrasi provides professional software development services focused on custom, mobile and web application development. We have resources and an innovative ways to deliver high-quality cost-effective solutions.

Integrasi | Company Profile


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Document Solutions We collaborated with Hewlett Packard as Office Printing Specialist (HP-OPS) which focuses in total solution of printing and imaging. We provide printing management service to our customers, not just merely multifunction printer rentals. We do a total outsourcing service in printing to help our customers by simplifying their printing, reducing their cost of printing, and make their business more productive and efficient. Most of the companies have to manage a very complex printing need, such as to deal with user, procurement process, accounting reporting, imbalance load, servicing, supplying the toner and maintenance of the printer unit. Thus, we are here to cope all the problems so the customers can focus on the core of their business.

We have experienced and competent team who understands every detail of the printing process. We are also able to create a complete assessment, make good recommendations, give financial stimulations and deliver real and perfect solutions to our customers. We have experience for more than five years, and we have deployed thousands of large printers to the big organizations and companies, and support more than 50 cities throughout Indonesia.

“We have deployed thousands of large printer to the large organizations and companies, and support more than 50 cities throughout Indonesia.�


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Our services which are consists of:

Our Customer’s Benefits:

Hardware Management We start from the procurement of Multifunction Printer devices, the process of mobilization, the process of installation, until the provision of back up units. We help our customers to gain the most optimal balancing between costs and productivities.

• State of the art printing technology • Reduce cost • Simplify business process • Improve workflow • Optimized IT infrastructure • Less asset investment • Less energy / electricity consumption • Less paper usage

Services Management We organize the maintenance and services including the provision of spare parts and consumable parts. We serve our customers with simplified maintenance and excellent supporting to achieve customers’ satisfaction. Supplies Management We proactively manage print supplies by providing the original toner cartridges and take responsibilities for the procurement, placement, and installation of the cartridges. We continue to participate on Hewlett Packard program called “return and recycling program." Reporting Management We support the hardware with tracking usage facility to provide detail reporting. We use tracking facility to monitor the usage of print, copy, scan, e-mail and fax usages per user and per department.

Integrasi | Company Profile


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infrastructure & Management Solutions We provide solution for infrastructures and manage it in an efficient and secure procedure. We also afford solution from hardware, appliance, software, tools and services.

Our Solutions are:

We go hand in hand with some principles leading brands such as:

• Data Center Help our customers to provide all the need of data center, from the hardware, software, network, installation, and operation with prepare for the backup units. Done by professional engineers.

•Hewlett Packard and Dell (for hardware of server, storage, PC, workstation, thin client and notebook). •LAN-desk, VMware, Sonicwall, Symantec, Websenses (for Information Technology asset management, operating system, virtualization, infrastructure and network security). We only place a skilled and competent team in managing IT department in a company. Our goal is to help our customers so they are able to maximize their business. Our consultant team will firstly conduct an assessment, we will inform our customers about the hardware and software investment and what required so it can operate smoothly. We will provide an appropriate problem solving and support their business. We also provide a full and comprehensive maintenance services from our team, customers will no longer be bothered with IT and instead will focus on running and developing their business.

Infrastructure Solutions

• Security Help our customers' who need high availability and accessibility for their current infrastructure. We provide the leading software solutions, process, and procedure to improve our customers' IT infrastructure. Management Solutions • IT Asset Monitoring System and Helpdesk We help customers' IT department to manage and monitor their Information Technology asset effectively. We deliver Endpoint Management Suite; consisting of Inventory, Service Desk, Knowledge of Management, and Service Portal. We have been managed and deploy at more than 5000 devices at 300 locations to control their IT Assets. • Security from Virus Attacks Help our customers who need security for all protection from virus attacks by installing Endpoint Security Management for all branches to centralize antivirus updating pattern. • Professional Services We provide the people who meet our customers’ requirements. The services are based on the best of breed Service Level Agreement (SLA).


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Our Customers’ Benefits are: • No need for dedicated IT people. • Decrease downtime of hardware failure. • Reduce complex procedure with single management console. • Centralized problem issue and managed result. • Centralized policy management. • Minimized time and budget to search and train the people. We have great solutions and good track records in servicing our customers. You can rely on us for an effective and efficient use of your IT infrastructure.

“Our goal is to help our customers so they are able to optimize their infrastructure.”

Integrasi | Company Profile


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Human Resources Solutions Since 2006, INTEGRASI opened a new business unit which focuses in outsourcing and recruitment of IT professional services. We are supplying competent human resources that are needed and tailored to customers organization need. With our services, the customers no longer need to have their own recruitment process and hiring issue, no longer hassle with contract, and other administration process. Those services will accelerate the human resources fulfillment process. We will also conduct an evaluation of our own employees on a regular basis in accordance to the positions offered by the companies in need, and so our employees and the companies that employ them are equally benefited.

Our 3 Main Services: • Outsourcing – Develop into a co-employer with our customers by taking full hiring, terminating, reporting attendance, conducting performance review, paying monthly salary and reimbursement, and delivering legal responsibility of our professionals. • Recruitment and Selection – Implement a verified recruitment and selection system to place only qualified candidates into our comprehensive database. • Psychological Assessment – Based to customers’ specific needs and purposes, we tailor-made approach psychological assessments and provide comprehensive psychological reports in assisting them pursuing their future decision making processes.


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Our Customers’ Benefits as follow:

Our Professionals:

• Have more flexibility to maintain their short-term and/or long-term projects, according to their own policies, beliefs, and standards.

• Project Manager. • System Analysts. • Database Administrator. • Software Developer (Android, VB 6, NET, C# .NET, SAP ABAPER, etc). • Application Quality Assurance. • Hardware & Network Engineer. • Other Information Technology Professionals.

• Reducing total HR costs • Reducing time and energy of the management worrying about resources. • No longer need HR recruitment and administration activities and focusing only on their core competency.

“No more problem in hiring issues, contract, and other administration process.”

Integrasi | Company Profile


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customers 3A

Asuransi Jasa Raharja Putera

Bina Busana Indonesia

ACE INA Insurance

Asuransi Jiwa Generali Indonesia

Bina Satria Agung Perkasa

Advisindo Artistika

Asuransi Jiwa Mega Life

Bintang Multi Medhiatama

Aetra Air Jakarta

Asuransi Umum Mega

Bintang Pratama Indonesia

Agasta Tunggal

AXA Mandiri Financial Services

BMW Indonesia

Ajinomoto Indonesia

Bajaj Auto Indonesia

BNI Life Insurance

Aksesa Sistimindo Pratama

Bakrie Pipe Industries

BOB Bumi Siak

Albana Mandiri Sejahtera

Bank Bintang Manunggal

Boehringer Ingelheim Indonesia

Alcatel Lucent

Boehringer Ingelheim Singapore

Andalan Artha Advisindo Sekuritas

Bank Chinatrust Indonesia Bank CIMB Niaga Bank Danamon Indonesia Bank Danamon Peduli Bank DKI

Antilope Maju

Bank Hana

Anugerah Sumber Makmur Asahimas Chemical Asahimas Flat Glass

Bank of Tokyo

Bussan Auto Finance BUT Sarulla Operations LTD Care Technologies Carrefour Indonesia

Bank OCBC NISP

Centrasolusi Intiselaras

Bank Permata

Cipta Sarana Informasi

Astra Agro Lestari

Bank Sahabat Purba Danarta

Astra International Astra Zeneca Indonesia

Bank Sumitomo Mitsui Indonesia

Coca Cola Indonesia Commonwealth Life Compucom

Alfadori Sejati Altelindo Karya Mandiri

Anadarko Indonesia Company

Astratel Nusantara

Bank Syariah Mandiri Bank Tabungan Negara

Bukit Makmur Mandiri Utama

Bursa Efek Indonesia

DSM Nutritional Products Indonesia

Asuransi Adira Asuransi Astra Buana

Bank Tabungan Pensiunan Negara

Conoco Phillips Indonesia

BCA Finance

CV Sentral

Asuransi Cigna

Bentoel Prima

Daya Adira Mustika


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Deal Online

Harpinindo Widya Perkasa

Karlin Mastrindo

Dipo Star Finance

HCL Malaysia

Kawan Lama Sejahtera

Donggi Senoro LNG

Heinz ABC Indonesia

Kenari Djaja Prima

DSM Kaltim Melamine

Hermis Consulting

Komarsudin

DSM Nutritional Products Indonesia

Hexa Optima

Komatsu Indonesia

Dupont Indonesia

Hitachi Asia

Kompas Media Nusantara

Dwi Anugerah Sejahtera

Holcim Indonesia

Konsulindo Informatika

Eka Pendawa Sakti

Le Meridien

Eli Lilly Asia

HP Berca Servisindo HP Finance Indonesia

Elnusa Komputer

HSBC

Loyd's Register Indonesia

Emas Hitam Energi

Humpus Internoda Transportasi

Macquarie Securities Indonesia

ENV Indonesia

Icon Plus

Mayapada Life

Equity Life Indonesia

Indika Telemedia Mobile

Medco Energi Indonesia

Ericsson Indonesia

Indomarco Prismatama

ERM Indonesia

Medco Geothermal Sarulla

Indosat Mega Media

Medco LNG Indonesia

Ernst & Young

Indosurance Broker Utama

Medco Power Indonesia

Essar Indonesia

Insan Aneka Lestari Kimia

Medco Sembakung

Foresight Consulting

International Nickel Indonesia

Medco Tarakan

GAP International

Inti Karya Persada Teknik

Ginting & Reksodiputro Law Firm

Japan Radio Co

Givaudan Indonesia Global Natural Resources Grand Hyatt Jakarta

Medco E&P Tomori Sulawesi Kalbe Farma

Mercedes-Benz Indonesia Merck, Sharp & Dohme (MSD) M-I Indonesia M-I Production Chemicals

Kaltim Pasifik Amoniak

Microsoft Indonesia

Hadiputranto Hadinoto & Partners

Kangar Consolidated Industries

Mitra Energi Batam

Lembaga Pembiayaan Ekspor Indonesia

Integrasi | Company Profile


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customers Mitra Opini Konsumen MKK Law Firm

Rajawali Nusantara Indonesia

Supra Sumber Cipta

Rajawali Citra Televisi Indonesia

Talisman International

Rekayasa Industri Roville Indonesia Rumah Kredit Indonesia

Tambang Batu Bara Bukit Asam

Salim Invomas Pratama

Tempo Scan Pacific

Osram Indonesia

Samudera Indonesia

The World Bank

OXFORD

Sandoz Indonesia

Tiara Abadi

Padu Tata Laksana

Santos

Pamapersada Nusantara Pertamina Hulu Energi WMO

Sekolah Dian Harapan

Toyota Astra Motor Tracon Industri

Sekretariat Pengadilan Pajak

Triputra Persada Rahmat

Petrosea

Semen Andalas Indonesia

U Finance

Pilihan Prina Utama

Senayan Trikarya Sempana

Unipres Manufacturing Indonesia

Plasindo Lestari

Sentral Dinamik

Permodalan Nasional Madani

Sharp Electronics Indonesia

United Tractor Universal Batam Energy

Polysindo Eka Perkasa

Slickbar Indonesia

Upgraded Brown Coal Indonesia

Price Waterhouse Coopers

SMART TBK

Prima Mitranata

Solusindo

Willis Indonesia Worleyparsons Indonesia

Prima Multi Mineral

Soewito Suhardiman Eddymurthi Kardono

Yamaha Music Manufacturing

Prima Wahana Caraka

Starch Solution International

Proton Edar Indonesia

Sumi Indo Kabel

Yamaha Musik Indonesia Zurich Insurance Indonesia

Multi Bintang Indonesia Optima Infocitra Universal

OCI Kaltim Melamine Oracle Indonesia

Putra Mandiri

INTEGRASI | Company Profile

Telekomunikasi Indonesia Telekomsel



PT. Integrasi Solutions International Financial Centre, 9th Floor Jl. Jenderal Sudirman Kav. 22 - 23 Jakarta 12920, Indonesia www.integrasi.com Phone : 62 - 21 - 571 1400 Fax : 62 - 21 - 571 1002


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