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1. Tell us what has the biggest impact on the way you work on projects?
2. Discuss how you evaluate products that you recommend or select for your projects?
3. Do you ever offer alternatives to the specifications provided to you by the architect or engineer? Why or why not?
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Maryland PHCC Contractor | Winter 2011
Code PHCCW
maryland
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PHCC CONTRACTOR MAGAZINE
Winter 2011
Senior Editor - Diane P. Kastner Maryland PHCC Contractor Magazine is the official magazine of The Maryland Plumbing-Heating-Cooling Contractors and is published four times annually. The Maryland PHCC does not necessarily endorse any of the companies advertising in this publication or the views of its writers. Maryland PHCC Contractor Magazine is designed and published by Blue Water Publishers, LLC. Articles and information published in this magazine may not be reproduced without written consent of The Maryland PHCC or Blue Water Publishers, LLC. The publisher cannot assume responsibility for claims made by advertisers and is not responsible for the opinions expressed by contributing authors. For more information on advertising, contact Jim Aitkins Blue Water Publishers, LLC 22727 - 161st Avenue SE, Monroe, WA 98272 360-805-6474 / fax: 360-805-6475 jima@bluewaterpublishers.com
Welcome New Members Gerald Carter Carter Plumbing & Heating, Inc. Kingsville, MD Avraham Lazar Honest Abe Plumbing Baltimore, MD Michael Cocolin Mike Cocolin & Son Plumbing Millersville, MD Steve Wells CTS Services Beltsville, MD
CONTENTS ........................... President’s Message - Katharine K. Stradley
4
The Big Elephant in the Room
6
Calendar of Events
9
PHCC’s National Grassroots Network System... A True Player in Democracy on Capitol Hill
10
Chapter 407 | House Bill 372
13
OFFICERS 2011 ............................. PRESIDENT KATHARINE K. STRADLEY WEST FRIENDSHIP, MD (410) 442-2221 (410) 442-7626 FAX FIRST VICE PRESIDENT ALBERT REED BALTIMORE, MD (410) 483-3312 (410) 866-5427 FAX SECOND VICE PRESIDENT TIMOTHY FELDMAN ELKRIDGE, MD (410) 536-5700 (410) 536-5705 FAX SECRETARY STEVEN M. SCHAEFER WESTMINSTER, MD (410) 876-6825 (410) 857-0011 FAX TREASURER FREDERICK WOLF BALTIMORE, MD (410) 327-4750 (410) 563-1611 FAX
SERGEANT AT ARMS A. DAHLE AMENDT, II BALTIMORE, MD (410) 426-3888 (410) 426-8866 FAX DIRECTORS THOMAS KELLER ELLICOTT CITY, MD (410) 203-1741 (410) 203-2638 FAX JIM BERNDT BALTIMORE, MD (410) 254-7473 (410) 256-4787 FAX RONALD STIEGLER ELDERSBURG, MD (410) 876-6825 BRUCE J. SOLOMON REISTERSTOWN, MD (410) 833- 2188 (410) 833-9023 FAX J. PAUL KINGSTON PASADENA, MD (410) 437-3888 (410) 360-7847 FAX
LOCAL AFFILIATE ASSOCIATIONS
VERNON L. GAUSS, JR. KINGSVILLE, MD
ANNAPOLIS & ANNE ARUNDEL COUNTY MPA
JIM BERNDT BALTIMORE, MD (410) 254-7373 (410) 256-4787 FAX
HARFORD COUNTY MPA HOWARD COUNTY PHCC APPRENTICESHIP EDUCATION COUNCIL MEMBERS
STEVEN M. SCHAEFER WESTMINSTER, MD (410) 876-6825 (410) 857-0011 FAX RONALD W. STIEGLER SYKESVILLE, MD
PLUMBING CHAIR A. DAHLE AMENDT, II BALTIMORE, MD (410) 426-3888 (410) 426-8866 FAX
HONORARY LIFE MEMBERS
COMMITTEE RALPH M. VITALE, SR. BALTIMORE, MD (410) 665-6262
THOMAS N. EARP HANOVER, PA
EDGAR W. ZEPP, IV CLARKSVILLE, MD (410) 531-6712 (410) 531-5812 FAX
WALTER L. BREWER TIMONIUM, MD
PAUL F. GOEDEKE DELTA, PA RALPH M. VITALE, SR. BALTIMORE, MD
Winter 2011 | Maryland PHCC Contractor
[3]
PRESIDENT’S MESSAGE Katharine K. Stradley
I
t’s hard to believe 2011 is coming to a close. I want
picnics, trade shows, seminars, workshops, zone
to thank the Board of Directors for their support this
meetings, membership meetings, dances, state
year. We did not accomplish everything I would
apprenticeship contest and hosting the National PHCC
have liked to, but we are a work in progress and we
apprenticeship contest and much more.
have a good foundation for the future of MPHCC. With
comes from the wealth of knowledge and experience
Director, we will continue to work hard to protect our
Diane has acquired over the years. Diane regularly
industry, provide benefits to our members and lobby
attends the Maryland State Board of Plumbing meetings
for our businesses. We look forward to increasing
in order to learn about the issues affecting the plumbing
membership and creating a bigger, stronger association.
industry on the state level. She works with our lobbyist
We are fortunate enough to be a part of a great
and legislative chairman to review and introduce bills
association that has been around for 128 years. I’m
to protect the plumbing and HVAC contractors and the
not sure about the details of what happened in the
consumers. Diane keeps the lines of communication
first 103 years, but I have been around for the last 25.
open with county plumbing inspectors, attending
There is one person who for the last 25 years has been
meetings and conventions when possible. She even
the backbone of this association. Anyone who has
helped the inspectors create the Maryland Plumbing
questions about our industry knows who to call to find
Mechanical Inspectors Association. She works with our
the answers, our Executive Director, Diane Kastner.
suppliers, wholesalers and manufacturer representatives
Diane originally volunteered as the secretary for the
throughout the region, giving us the opportunity to
Maryland PHCC Apprenticeship Program when it began
network for the good of our industry. Diane has been a
in 1983. In 1986, Diane volunteered to work in the
member of the MPHCC Auxiliary for almost 30 years,
MPHCC office to help the association until they could
winning Maryland PHCC Auxiliary Woman of the Year in
hire a permanent Executive Director. Two and half years
1987 and National PHCC Auxiliary Woman of the Year
later, we hired Diane!
in 1988.
The MPHCC Apprenticeship Program will be
The successes of the Association comes with
celebrating their 24th graduating class next May. Since
personal sacrifices; long hours, working 6-7 days a
it began, the program has developed and expanded
week, traveling to the schools 2-4 nights a week. The
to include education programs including gas code
most often asked question is, “How does she do it all?”
classes, plumbing code classes, backflow certification
We’ll never know, but we are very grateful that she
and recertification and we have opened the NSPC Book
has done it all for MPHCC. As her daughter I know
Store.
firsthand the hard work and dedication she has put into
In 1998 Diane won the National Association
this Association; this is not her job, it’s her passion. The
Executive Council’s highest award for Outstanding State
Maryland PHCC has come a long way over the last 128
Executive. Diane is the editor of our quarterly Maryland
years. We can thank Diane for the last 25.
PHCC Contractor Magazine, winning 1 place from the st
It has been an honor serving as your President this
National Association Executive Council for outstanding
year and working alongside Diane. I wish the Board of
magazine in 2005 and 2007. She has coordinated many
Directors, the incoming President and the members of Maryland PHCC much success in 2012!
events over the years including our State conventions,
[4]
The development and growth of the association also
the help of our Board of Directors and our Executive
Maryland PHCC Contractor | Winter 2011
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[5]
BIG ELEPHANT IN THE ROOM
Gil Genn Capitol Hill Strategic Advocates, LLC Lobbyist for MDPHCC
T
his article is written just before the Maryland General Assembly meets in Special Session on October 17, 2011 to discuss and vote in the Congressional Redistricting map. This process occurs every 10
years after a decennial census, the last one taken in 2010. The plan would radically redraw lines in Western Maryland that basically runs from Carroll and Frederick counties all the way to Allegany County, the farthest western point in the state. It would transform the reliably conservative 6th District, held by Republican Congressman Roscoe G. Bartlett, into a toss up with the slightest edge to registered Democrats. This would be done by dipping substantially into “blue” Montgomery County all the way down into Rockville, Potomac and North Bethesda. Of course, everyone can agree that those who shop at the Montgomery Mall off 270 in Bethesda have lots in common with
Brinkley (R-Frederick) and State Senator Joe Getty. Many feel
the farmers and rural folk who live and work near and around
the strongest would be Senator Chris Shank (R-Washington)
Deep Creek Lake. One legislator bluntly told me, “We don’t
who defeated incumbent Senator Don Munson handily in 2010.
draw lines to preserve Octogenarians.” This observation was
He’s young, aggressive and has help leadership positions
further validated by the Federal Election reports that show that
the Legislature. The Democratic side looks like the new 6th
Congressman Bartlett, after 20 years in office, has raised only
Congressional District is being specifically drawn for State
$1,000 this quarter, making him an easy target for a Primary
Senator Rob Garagiola (D-Montgomery) who is the current
challenge and weaker in the general. It would be hard to raise
Senate Majority Leader and resides in the Germantown area.
the half-a-million or more in the next year to successfully defend
No other viable candidates have announced their interest and
the seat. So many are saying, now is the time to make the
are awaiting to see if Garagiola jumps in.
change because it appears he may not be running actively for re-election. So who are the likely successors? Most will come from
[6]
All these dynamics will become clearer after the maps are voted on this coming week and as we head into the January 2012 legislative session.
the state legislature. A major fundraiser and likely Republican
Other issues on the horizon are jobs and public-private
successor would have been former State Senator Alex Mooney
spending on public works projects. There will be briefings on the
(R-Frederick) but he just lost his senate seat in the last election
Governor’s controversial wind energy legislation, various county
to former Frederick Mayor Ron Young. Mooney is now the Chair
concerns about the education funding law and the process for
of the Republican Party. It is thought that Mooney could enter
raising tolls. Senate Finance Chairman Thomas M. Middleton
and win a Primary, but is not as strong in the general because
had scheduled a wind hearing for next week to discuss the
of the added more liberal votes from Montgomery County.
Governor’s proposal even before the special session was
Others who will give it a hard look would include Senator David
announced. A recent poll said that Maryland residents would
Maryland PHCC Contractor | Winter 2011
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[7]
favor paying $2 more per month in electric bills if it came from
from 6 percent to 6.5 percent on the tax to title a vehicle, and a
wind farm energy rather than coal, nuclear or fossil fuels.
doubling of the cost of a vehicle emissions test from $14 to $28.
House Ways and Means Committee Chairwoman Sheila
The fund, which is used in part to supply local governments
Hixson will have her members review a portion of the state’s
with grant-type funding for road repairs, has all but dried up, and
education funding formula that has proved troublesome for some
commission members want to take funds generated by the taxes
counties in the last few years and may be subject to change
and fees to reinstate that money to the locals.
next year. At issue is a requirement that counties fund K-12
In addition to searching for ways to raise the $800 million
education at consistent levels so that higher state contributions
needed to replenish the fund, commissioners also have made
result in a net increase to the schools. Three counties have
policy recommendations to ensure that the money is not
fallen short, for reasons many lawmakers view as reasonable,
directed away from transportation.
and waivers were granted.
Earlier this month, they agreed that the state should close
Hixson’s panel will also examine recent state toll increases with an eye toward changing the process of making hikes. In another transportation related area, increases to the state’s gasoline tax and vehicle registration and emissions testing fees could be part of a plan to enhance the state’s shrinking transportation fund.
loopholes that allow lawmakers to spend the money elsewhere and eliminate free public transit rides for certain employees of nonprofit agencies, a practice that the commission said costs the state millions. The commission dismissed options including increasing the sales or property taxes to generate transportation money,
The Blue Ribbon Commission on Maryland Transportation
arguing that such taxes would put an unfair burden on the poor
Funding will vote later this month on a package of
and working class. Its final report is due to the State Legislature
recommendations that tentatively includes increasing the state’s
and Governor Nov. 1.
23.5 cents-per-gallon gas tax by 5 cents a year over the next three years before tying increases to the rate of inflation. Scheduled for a final vote is a recommendation to include a 50 percent increase on vehicle registration fees that are set
It is a fascinating prelude to the 2012 Maryland Legislative session to see whether the Big Elephant will be caged and the Donkeys will have the run of the farm. Those who control the locks to the gate know the answer.
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2012 CALENDAR OF EVENTS January 13, 14, 15, 2012 February 10, 11, 12, 2012 March 9, 10, 11, 2012 April 13, 14, 15, 2012 32 HR Backflow Certification Course Thos. Somerville Co. 1510 Tilco Road Frederick, MD
January 27, 28, 29, 2012 February 24, 25, 26, 2012 March 23, 24, 25, 2012 April 27,28, 29, 2012 32 HR Backflow Certification Course Dundalk Community College 7200 Sollers Point Road Dundalk, MD
January 14, 2012 February 11, 2012 March 10, 2012 April 14, 2012 8 HR Backflow ReCertification Course Thos. Somerville Co. 1510 Tilco Road Frederick, MD
January 28, 2012 February 25, 2012 March 24, 2012 April 28, 2012 8 HR Backflow ReCertification Course Dundalk Community College 7200 Sollers Point Road Dundalk, MD
For information on the dates and location for the Plumbing Code Review and the Gas Fitters Training classes call the MPHCC office (410) 461-5977.
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[9]
PHCC’s National Grassroots Network System… a true player in Democracy on Capitol Hill By Mark Riso Director of Government Relations Plumbing-Heating-Cooling Contractors – National Association
O
Led by PHCC, the p-h-c industry is a natural grassroots powerhouse.
ur nation’s history is filled with many great
this primary reason: the p-h-c industry is a natural grassroots
examples of industry and government working
powerhouse and harnessing its strength and unleashing its
together to resolve society’s problems and issues –
firepower is only a matter of structuring its ability to optimize
while seeking opportunities for the “greater good.”
its potential. PHCC will continue to engage lawmakers and
Our nation’s history is also filled with as many great examples of
regulators to educate them on the p-h-c industry, and when
legislatures and regulatory bodies trampling industry’s interests
needed, to use our structured grassroots network system so
in pursuit of what is believed to be for the “greater good.”
that we can mobilize our collective voice in order to advance our
Are lawmakers’ and governments’ intentions well intended? Perhaps… Is the manner, at times, in which they seek their objectives shortsighted? No doubt… The truth is that full engagement from both sides – industry
interests. Issue update at a glance, as of mid-October… • 3% Withholding Repeal – House Ways & Means has reported out PHCC-supported legislation to repeal the 3% withholding on government construction contracts. Starting Jan. 1, 2013,
and government (local, state, federal) alike, is the only way to
all federal and state contracts for goods and services will be
pursue for the “greater good.”
subject to a 3 percent income tax withholding on each and
With all of this in mind, PHCC is providing expanded
every payment over $10,000 to a contractor. The requirement
grassroots services to its members. This includes monitoring
also applies to large local governments that make $100
and tracking industry issues on a daily basis, and if need
million or more in annual expenditures for goods and
be, mobilizing members to advance a piece of legislation or
services. The full House is expected to vote on the bill soon.
regulation. Or, mobilizing members to stop (kill) a piece of
PHCC’s grassroots focus is to overwhelmingly pass the
legislation or regulation in order to avoid a possible destructive
House version of the repeal, then move on to its grassroots
situation. This active participation is enhanced by constant
efforts in the Senate. PHCC National continues to work with
industry education for lawmakers and government. Education in
the Government Withholding Relief Coalition on repeal of
all its forms is the key to grassroots, and successful grassroots
the 3% withholding. PHCC President Keith Bienvenu sent
campaigns can only occur if industry has fully educated
a letter recently to House Ways & Means Committee Chair
lawmakers and regulators.
Dave Camp requesting the committee move 3% withholding
It also crucial to continuously engage legislators and
repeal legislation to the House floor. “Congress should be
government on the local, state, and national levels. Rest
pursuing policies that encourage; not hamper, job creation
assured that, on your behalf, PHCC is always educating,
in the private sector,” Bienvenu stated. Unless repealed by
always building relationships, always seeking opportunities
Jan. 1, 2013, the 3% withholding tax will go into effect. The
for engagement, and always studying pressure points in the
tax will mandate that federal, state, and local governments
legislative and regulatory processes in order to protect and seek
withhold 3% from payments for goods and services, not
opportunities for members.
only causing an unprecedented paperwork burden for the
PHCC sees much potential in these grassroots efforts for [ 10 ]
Maryland PHCC Contractor | Winter 2011
government and companies who provide goods or services
to them, but forcing firms to increase costs to offset the impact of delayed payments and disrupting businesses’ cash flows. PHCC National is working very closely with the U.S. Chamber of Commerce on a massive grassroots campaign to repeal the tax. • Death Tax – PHCC continues to lobby in support and urge Members of Congress to cosponsor legislation to permanently repeal the death tax – 169 Members of the House have signed onto the repeal. PHCC National continues to work with the Family Business Estate Tax Coalition and the American Family Business Institute to repeal the death tax. • Lead Paint – PHCC effectively lobbied the House Appropriations Committee to approve an amendment that would require the Environmental Protection Agency (EPA) to comply with its own regulation regarding renovation work in homes and buildings that may contain lead-based paint before placing more burdens on renovation contractors. • Career and Technical Education – PHCC is working with the House Congressional CTE Caucus to help increase the number of Members of the House serving
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[ 11 ]
Agencies – PHCC is establishing and maintaining business relationships with federal-regulatory agencies including working directly with the Office of Advocacy, U.S. Small Business Administration to identify overly burdensome regulations impacting the p-h-c industry. Also, PHCC has expanded its state advocacy services to include: • PHCC’s State Net service alerts chapters of state legislative and regulatory activities on a timely basis on issues impacting the p-h-c industry in their respective state. • A state automated grassroots letter-writing campaign provided by the national office gives PHCC chapters and members the capability to initiate automated letter writing campaigns to lobby state legislatures on state specific p-h-c issues. • “Day at the State Capitol” provides information to PHCC chapters on successful techniques to hold a “Day at the State Capitol.” • “Key Issue Voting Record.” PHCC will publish at the end of this legislative year and again prior to the elections next year a voting record of all Members of Congress regarding key votes on issues impacting the p-h-c industry.
[ 12 ]
Maryland PHCC Contractor | Winter 2011
Martin O’Malley, Governor
Chapter 407 (House Bill 372)
AN ACT concerning Business Occupations and Professions – Plumbers – Lead– Free Materials FOR the purpose of prohibiting certain plumbing materials containing more than a certain amount of lead from being used in the installation or repair of plumbing intended to dispense water for human consumption; prohibiting the sale of certain plumbing materials containing more than a certain amount of lead; requiring the State Board of Plumbing to adopt certain regulations; defining certain terms; providing for a delayed effective date; and generally relating to the lead content of materials used in plumbing. BY adding to Article – Business Occupations and Professions Section 12–101(h–1) and (q), 12–605.1, and 12–605.2 Annotated Code of Maryland (2004 Replacement Volume and 2009 Supplement) BY repealing and reenacting, with amendments, Article – Business Occupations and Professions Section 12–205(b) Annotated Code of Maryland (2004 Replacement Volume and 2009 Supplement) BY repealing and reenacting, without amendments, Article – Business Occupations and Professions Section 12–605(a) (1) Annotated Code of Maryland (2004 Replacement Volume and 2009 Supplement)
SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, That the Laws of Maryland read as follows: Article – Business Occupations and Professions 12–101. (H–1) “LEAD–FREE” MEANS:
(1) CONTAINING NOT MORE THAN 0.2% LEAD FOR SOLDER AND FLUX; (2) EXCEPT AS PROVIDED IN ITEM (3) OF THIS SUBSECTION, CONTAINING NOT MORE THAN: (I) 4% LEAD BY DRY WEIGHT FOR PLUMBING FITTINGS AND FIXTURES; OR (II) 8% LEAD BY DRY WEIGHT FOR PIPES AND PIPE FITTINGS; AND (3) CONTAINING A PERCENTAGE OF LEAD FOR PLUMBING FITTINGS AND FIXTURES THAT IS IN COMPLIANCE WITH STANDARDS ESTABLISHED UNDER 42 U.S.C.A. § 300G–6(E) OF THE FEDERAL SAFE DRINKING WATER ACT; AND (3) (4) CONTAINING NOT MORE THAN A WEIGHTED AVERAGE LEAD CONTENT OF 0.25% FOR THE WETTED SURFACES OF A PIPE, PIPE FITTING, PLUMBING FITTING, OR FIXTURE INTENDED TO DISPENSE WATER FOR HUMAN CONSUMPTION THROUGH DRINKING OR COOKING. (Q) “WEIGHTED AVERAGE LEAD CONTENT” MEANS A CALCULATION DETERMINED BY: (1) IDENTIFYING EACH COMPONENT OF A PIPE, PIPE FITTING, PLUMBING FITTING, OR FIXTURE THAT WATER FLOWS THROUGH AND COMES INTO CONTACT WITH DURING NORMAL OPERATION; (2) IDENTIFYING THE PERCENTAGE LEAD CONTENT OF EACH COMPONENT OF THE PIPE, PIPE FITTING, PLUMBING FITTING, OR FIXTURE; (3) DETERMINING THE WETTED SURFACE AREA OF EACH COMPONENT OF THE PIPE, PIPE FITTING, PLUMBING FITTING, OR FIXTURE; Winter 2011 | Maryland PHCC Contractor
[ 13 ]
(4) DETERMINING THE PERCENT OF TOTAL WETTED SURFACE AREA OF THE PIPE, PIPE FITTING, PLUMBING FITTING, OR FIXTURE, REPRESENTED IN EACH COMPONENT; (5) CALCULATING THE CONTRIBUTING PERCENT LEAD FOR EACH COMPONENT THAT COMES INTO CONTACT WITH WATER BY MULTIPLYING THE PERCENTAGE OF LEAD CONTENT OF THE COMPONENT BY THE PERCENT OF TOTAL WETTED SURFACE AREA REPRESENTED BY THE COMPONENT; AND
(6) CALCULATING THE SUM OF EACH CONTRIBUTING PERCENT LEAD VALUE DETERMINED FOR EACH COMPONENT UNDER ITEM (5) OF THIS SUBSECTION. 12–205. (b) (1) The Board may adopt, as part of the State Plumbing Code, regulations to carry out the purposes of and to enforce §§ 12–605 and 12–606 of this title.
12–605.2. (A) A PERSON ENGAGED IN THE BUSINESS OF SELLING PLUMBING SUPPLIES IN THE STATE MAY NOT SELL PIPES, PIPE FITTINGS, PLUMBING FITTINGS, OR FIXTURES THAT WILL BE USED IN THE INSTALLATION OR REPAIR OF ANY PLUMBING THAT DISPENSES WATER FOR HUMAN CONSUMPTION, UNLESS THE PIPES, PIPE FITTINGS, PLUMBING FITTINGS, OR FIXTURES ARE LEAD–FREE. (B) A PERSON ENGAGED IN THE BUSINESS OF SELLING PLUMBING SUPPLIES IN THE STATE MAY NOT SELL SOLDER OR FLUX THAT IS NOT LEAD– FREE UNLESS THE SOLDER OR FLUX BEARS A LABEL STATING THAT IT IS ILLEGAL TO USE THE SOLDER OR FLUX IN THE INSTALLATION OR REPAIR OF ANY PLUMBING THAT DISPENSES WATER FOR HUMAN CONSUMPTION. SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect January 1, 2012. Approved by the Governor, May 4, 2010.
(2) The Board may adopt standards of the American National Standards Institute or any other nationally recognized organization. (3) THE BOARD SHALL ADOPT, AS PART OF THE STATE PLUMBING CODE, REGULATIONS TO CARRY OUT THE PURPOSES OF AND TO ENFORCE §§ 12–605.1 AND 12–605.2 OF THIS TITLE. 12–605. (a) (1) A person may not install a plumbing fixture or other device that does not meet the standards for approval as set out in the State Plumbing Code or any applicable local plumbing code. 12–605.1. (A) IN THE INSTALLATION OR REPAIR OF PLUMBING INTENDED TO DISPENSE WATER FOR HUMAN CONSUMPTION, A PERSON SHALL USE ONLY PIPES, PIPE FITTINGS, PLUMBING FITTINGS, OR FIXTURES THAT ARE LEAD–FREE. (B) IN THE INSTALLATION OR REPAIR OF PLUMBING INTENDED TO DISPENSE WATER FOR HUMAN CONSUMPTION, A PERSON SHALL USE ONLY SOLDER OR FLUX THAT IS LEAD– FREE.
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Maryland PHCC Contractor | Winter 2011
For the fifth straight year, Bradford White is the tank water heater brand most purchased by professional contractors. And again, we are the most recommended brand.
www.bradfordwhite.com
“We made the switch to Bradford White almost 15 years ago when we started having problems with another brand. Our reputation depends on the products we recommend so quality and reliability are critical. We couldn’t be happier. Bradford White is loyal to the plumbing profession. Their products and people are top notch.” Kevin and Ryan Carney - Carney Plumbing – Heating – Cooling, Line Lexington, PA
The results of the 2010
And now our support for you gets
CLEAReport*, an independent water
even better. Bradford White has
heater study by Clear Seas
just opened a 24/7, factory-based
Research, revealed that product
call center.
quality, service, technical support,
This fully staffed technical service
and the fact that Bradford White is
team is there when you need it,
not sold in retail stores were the
anytime day or night.
most important factors to
We’re making it easy for you to
contractors when selecting a
be a Bradford White contractor.
brand of tank type water heater.
|
Built to be the Best™
|
To Find A Wholesaler Call
800.523.2931
*Ranking is based on the 2006, 2007, 2008, 2009 and 2010 CLEAReports by Clear Seas Research. Please visit www.clearseasresearch.com for additional information. © 2011, Bradford White Corporation. All rights reserved.
Winter 2011 | Maryland PHCC Contractor
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Maryland PHCC 10176 Baltimore National Pike, Suite 205 Ellicott City, MD 21042
PRSRT STD U.S. Postage
PAID
Permit No. 592 Pontiac, Illinois
Patents Pending
The new macerating toilet with RazorCutTM technology. Making impossible bathrooms possible.
800.543.2550 libertypumps.com Copyright Š Liberty Pumps, Inc. 2011 All rights reserved.
1.28 GPF