EffectiveSellingTipsforIntroverted Professionals
Updated: 2 hours ago
Dontletcommonmisconceptionsfoolyou-notallsalespeopleareextrovertedsocialbutter ies In fact thereareplentyofintrovertswhoarequietlyexcellingintheirsalesroles Unfortunately stereotypesoftenpaintintrovertsassolitarycreatureswholackthenecessaryskillstosucceedin sales Butthetruthis introvertsbringuniqueandvaluablequalitiestotheworkplaceandsales teams suchasactivelistening modesty genuineexcitementforproducts andtheabilitytoprovide thoughtfulresponseswithamplepreparationtime
Introversiondoesntequatetopoorcommunicationskillsorinabilitytosell Rather introvertsthrive whentheyhavethetimeandspacetoprepare,understandtheproductorservice,andrecharge theirsocialbatteries Thesesellingtipscatertointrovertsbutareusefulforanyonelookingto enhancetheirsalesgame whetheryoureanintrovert extrovert orsomewhereinbetween
KnowYourProspect
Asasalesprofessional oneofthemostimportantthingsyoucandoisresearchyourprospect usingpubliclyavailableinformationtoguideyourconversation However,it'sessentialtotread carefullyandavoidcrossingthelineintocreepyterritory Ifyoucomeo astoointrusive,you'llrisk scaringawayyourprospect Beforedivingintopersonaldetails askyourselfwhetheryoudbe comfortablewithsomeoneelseknowingthesameaboutyou
Herearesomegreatsourcestogatherinformationforyourcall:
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LinkedIn:Thisplatformcanbeagoldmineofinformationaboutaprospectsprofessional backgroundandhometown
Companywebsite:Checkoutthe AboutUs orteampageonthecompanyswebsite where youcanoften ndshortbiosandteamphotos
Twitter:LookforapublicTwitteraccountoracustomer-facingaccountthattheemployee uses andmakesuretofollowthem
However,it'sessentialtobecarefulnottodelvetoodeepintotheirpersonallives Whileitmaybe temptingtobringupanarticleabouttheirpersonallife,it'simportanttorememberthatthiscanbe viewedasintrusiveanduncomfortable Keepinmindthatpersonalsocialmediaaccountssuchas Facebook,Tumblr,orSnapchatareo -limitsforresearchpurposes,astheycanrevealtoomuch personalinformation Stayprofessionalandfocusedontheirwork-relatedbackgroundandinterests
BePrepared,SoYouDon'tScrambleToAnswer Questions
Asasalesperson beingpreparedisthekeytosuccess Anticipatingandaddressingobjections beforetheyevencomeupcanhelpyouavoidbeingcaughto guardduringacall Onewaytodo thisistokeeptrackofobjectionsyouveencounteredinthepastandcreatealistofpotential objectionsthatmaycomeupinthefuture Forthoseofuswhotendtooverthinkthings(likemyself) wemayevencomeupwithobjectionsthatnooneelsehasthoughtofyet Bypreparinganswersto theseobjectionsinadvance youcanapproacheverycallwithcon denceandtheknowledgethat youhaveananswerforanypotentialquestionthatmayarise
Ultimately thekeytosuccessinhandlingobjectionsistopreparethoughtful genuineresponses thataddresstheconcernsofyourprospects Bytakingthetimetoprepareforobjectionsand anticipatingpotentialquestions,youcanbuildtrustwithyourprospectsanddemonstrateyour expertiseinyour eld Thisapproachcanhelpyoutoclosemoresalesandbuildlong-lasting relationshipswithyourcustomers
BeDirectandUtilizeAnAgenda
Asanintrovert itcanbeeasytogetlostinconversationsandtalkaroundthesubjecttoavoid o endingothers Incontrast,extrovertstendtogetstraighttothepoint Butwithproperplanningand preparation introvertscanbejustase ectiveincommunicationastheirextrovertedcounterparts Onee ectivemethodistosetanagendaformeetingsorcallssothatthe owoftheinteraction followsthestructureyouhavepreparedfor
Anagendaisaroadmapthatoutlinesthetopicsandobjectivesoftheconversation Ithelpstokeep everyoneontrack,ensuresthatallimportanttopicsarecovered,andpreventstheconversation fromveeringo course Bysettinganagendabeforehand introvertscanpreparetheirthoughtsand responsesaheadoftime givingthemmorecon denceduringtheconversation Additionally an agendahelpstocreateamoreorganizedandproductivediscussion,ultimatelyleadingtobetter outcomes
Whenyouhaveaclearagenda,youcanalsomoreeasilymatchthespeakingstyleoftheperson youarecommunicatingwith Ifyourespeakingwithanextrovert youcanfocusonthekeypoints andavoidgettingboggeddownindetails Conversely ifyourespeakingwithanotherintrovert you canallowformoretimetoexploreeachtopicindepth Overall,settinganagendacanbeavaluable toolforintrovertstocommunicatemoree ectivelyandcon dently andtoensurethatallparties involvedareonthesamepage
GetExcitedAboutTheProductorService&TieThe
ConversationBackToTheProspectsUseCase
Asasalesperson oneofyourkeyresponsibilitiesistocommunicatethefeaturesandbene tsof yourproductorservicetopotentialcustomers Butit'snotenoughtojustlisto thesepoints;you needtotiethembacktotheclientsspeci cusecase Bydoingthis youredemonstratinghowyour o eringcandirectlyaddresstheiruniqueneedsandpainpoints Forexample ifyouresellinga projectmanagementtool,youmighthighlighthowitsfeaturescanstreamlinetheirteam's communicationandimproveoveralle ciency Itsimportanttoshowthatyouunderstandtheir businessandhaveaclearunderstandingofhowyourproductcanhelpthemachievetheirgoals
Utilizetheagendatodirecttheconversationbacktotheprospectskeyusecase Bysettingaclear structurefortheconversation youcanensurethatyoucoverallofthekeypointsyouwantto discussandstayfocusedonthecustomer'sneeds Anagendaalsohelpstoestablishasenseof trustandcredibilitywiththecustomer asitshowsthatyou'veputthoughtande ortintothe conversation Andbyaligningyouragendawithyourlistofexcitingsellingpoints youcanguidethe conversationtowardsthefeaturesandbene tsthataremostrelevanttothecustomer Thisnotonly helpsyoutomakeamoree ectivesalespitch butalsodemonstratesthatyou'refocusedon meetingtheirneedsandsolvingtheirproblems
Don'tForgetToTakeNotes&LogThemInYourCRM
Note-takingduringasalescallormeetingisacrucialaspectofbeingasuccessfulsalesperson By activelytakingnotes youcanshowyourprospectthatyouareattentiveandgenuinelyinterestedin theirneeds Italsohelpsyoukeeptrackofimportantdetailsandinformationthatcanbeusedto craftatailoredpitchorfollow-upstrategy Note-takingalsoenablesyoutore ectonyour conversationlaterandanalyzewhatworkedandwhatdidnt soyoucancontinuallyimproveyour salesapproach Additionally,keepingdetailedrecordsinaCRMsystemensuresthatyouandyour teamcaneasilyaccessimportantinformation,streamlinecommunication,andworktogethermore e ectively Overall note-takingisapowerfultoolforanysalespersonlookingtobuildstrong relationshipswithprospectsandclosemoredeals
Asasalesprofessional itscrucialtohaveanorganizedsystemtokeeptrackofalltheinformation yougatheraboutyourprospects Youdon'twanttoloseanyvaluableinsightsthatcouldhelpyouin yourfutureinteractionswiththem ThisiswhereaCRMcomesinhandy WithaCRM,youcaneasily takenotesabouteachprospect trackyourconversations andaccesstheinformationatanytime Thishelpsyoutobewell-preparedforfuturephonecallsormeetingsandensuresthatyoudon't forgetanyimportantdetails
Inadditiontokeepingyourinformationorganized aCRMcanalsohelpyouanalyzewhatworksbest withyourtargetcustomers Bytrackingyourinteractionswithprospectsandnotingwhich approachesortechniquesweresuccessful youcanre neyoursalesstrategyandimproveyour overallconversionrates
WrappingUp
Inconclusion beinganintrovertdoesn'thavetoholdyoubackinsales Byleveragingyournatural strengthsandpreparingforobjections,youcansucceedinsales TakeadvantageoftoolslikeCRM softwaretohelpyoustayorganizedandanalyzewhatworkswithyourtargetcustomer Remember tofocusonyourcustomersneedsandtiethefeaturesandbene tsofyourproductorserviceback