C LIENT C ONFIDENTIAL , J.D. 3488 E. Orangethorpe Avenue | Anaheim, CA 92806 H: 909.510.0252 | E-mail: resumewriting@dillardandassociates.com
EXPERIENCED IN-HOUSE COUNSEL & HUMAN RESOURCES EXECUTIVE ~Optimizing Performance through Organizational Change & Proactive Business Leadership~ Innovative, assertive and high performing Senior Human Resource Professional credited with directing best-in-class organizations that have been consistently successful in achieving aggressive revenue and profit objectives. Ground breaking leader and counselor with more than 10 years’ experience executing performance improvement strategies and implementing advanced methodologies, processes and technologies that align change efforts with business goals. Relevant skills include: HRIS Systems • Setting Expectations & Metrics • Internal Change & Reorganization • Change Management Identifying Organizational Competencies • Staff Training & Development • Employee Management & Retention
CAREER HIGHLIGHTS
JD-educated attorney and businessperson experienced in corporate governance, drafting, negotiating, managing, problem solving, and providing corporate and departmental guidance.
Exceptional Human Resources Professional skilled in building business partnerships, delivering strategic and operational leadership and crafting innovative, “best practice” solutions.
Executed detailed research and analysis that resulted in the increasing of employee benefits without boosting organizational costs.
PROFESSIONAL EXPERIENCE CONFIDENTIAL
1994 to Present
General Counsel & Vice President of Human Resources Recruited by the principals of a nationwide facility maintenance company with annual sales exceeding $160M to serve as General Counsel, Vice President of Human Resources and Corporate Secretary with complete responsibility for defining organizational culture, developing strategic HR plans, and positioning HR as proactive partner to operations and business units nationwide. Total workforce now exceeds 7,000. As General Counsel: Managed the company's litigation under the commercial general liability policy ("cgl"), auto policy ("ap"), workers' compensation policy ("wcp"), and employment practices and liability insurance policy ("epli").
Orchestrated a complex business reorganization, under the cgl, by implementing programs, procedures and forms to enhance the company's defense of the cgl litigated claims. Successfully tracked costs associated with the litigated claims and created systems to reward sites that met or exceeded their respective goals.
Key driver in the development and initiation of an “early return to work program” that reintroduced injured workers on restrictive duties in a more timely fashion thus decreasing the average claim cost year-over-year.
Authored forms and procedures for accident investigation of all workplace incidents and developed a series of on-going reward programs encouraging site compliance with safety and compliance regulations. Results were a significant reduction in company's EMR.
Managed course design, content, materials and platform to educate management at all levels concerning all lines of insurance.
Successfully handled 95% of all EEOC charges, under the epli policy, in-house and brought them to a favorable resolution on behalf of the company.
Spearheaded a team to determine wage and hour compliance in accordance with the Fair Labor Standards Act.
Worked collaboratively with executive management team to oversee the proper handling of employee complaints.
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Created risk management programs and policies to reduce the costs of all lines of insurance and risk of hazards to employees and customers.
Respected by both management and peers as a trusted advisor, negotiating contracts on behalf of the company and developing standardized forms to be used by each division.
As Vice President of Human Resources: Created best-in-class HR organizations, systems, processes and practices as Company has experienced dramatic growth and expansion since tenure. Annual sales grew from $40M to more than $160M.
Introduced a focused, yet flexible, corporate culture to facilitate seamless integrations of acquired business units and personnel. The number of states serviced increased from 16 to 35.
Designed and implemented benefit programs, a performance-based appraisal and incentive compensation system, a system of staffing models and a complete HR infrastructure that aided in the reduction of company's overall turnover rate.
Conceived, developed and introduced a series of innovative HR training programs for middle and upper management, including educating and instructing management in union avoidance.
Developed corporate model for “win-win” labor union contract negotiations.
As Corporate Secretary: Maintained all shareholder records and transactions and custodian of all corporate records. Organized a system for corporate filings.
Attended all Board meetings and records all minutes of those meetings.
Executed quarterly correspondence with board members, ensuring everyone remained informed and up-to-date on business objectives.
EDUCATION
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PROFESSIONAL DEVELOPMENT
Juris Doctor – Samford University, Cumberland College of Law, Birmingham, AL Bachelor of Arts – University of Tennessee, Knoxville, TN
BAR ADMISSIONS State of Tennessee, 1993 | State of Georgia, 1992